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Become A Solutions Manager

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Working As A Solutions Manager

  • Selling or Influencing Others
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Communicating with Persons Outside Organization
  • Mostly Sitting

  • Stressful

  • $104,063

    Average Salary

What Does A Solutions Manager Do

Sales managers direct organizations' sales teams. They set sales goals, analyze data, and develop training programs for organizations’ sales representatives.

Duties

Sales managers typically do the following:

  • Resolve customer complaints regarding sales and service
  • Prepare budgets and approve expenditures
  • Monitor customer preferences to determine the focus of sales efforts
  • Analyze sales statistics
  • Project sales and determine the profitability of products and services
  • Determine discount rates or special pricing plans
  • Develop plans to acquire new customers or clients through direct sales techniques, cold calling, and business-to-business marketing visits
  • Assign sales territories and set sales quotas
  • Plan and coordinate training programs for sales staff

Sales managers’ responsibilities vary with the size of their organizations. However, most sales managers direct the distribution of goods and services by assigning sales territories, setting sales goals, and establishing training programs for the organization’s sales representatives.

Some sales managers recruit, hire, and train new members of the sales staff. For more information about sales workers, see the profiles on retail sales workers and wholesale and manufacturing sales representatives.

Sales managers advise sales representatives on ways to improve their sales performance. In large multiproduct organizations, they oversee regional and local sales managers and their staffs.

Sales managers also stay in contact with dealers and distributors. They analyze sales statistics generated from their staff to determine the sales potential and inventory requirements of products and stores and to monitor customers' preferences.

Sales managers work closely with managers from other departments in the organization. For example, the marketing department identifies new customers that the sales department can target. The relationship between these two departments is critical to helping an organization expand its client base. Sales managers also work closely with research and design departments because they know customers’ preferences, and with warehousing departments because they know inventory needs.

The following are examples of types of sales managers:

Business to business (B2B) sales managers oversee sales from one business to another. These managers may work for a manufacturer selling to a wholesaler, or a wholesaler selling to a retailer. Examples of these workers include sales managers overseeing sales of software to business firms, and sales managers overseeing wholesale food sales to grocery stores.

Business to consumer (B2C) sales managers oversee direct sales between businesses and individual consumers. These managers typically work in retail settings. Examples of these workers include sales managers of automobile dealerships and department stores.

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How To Become A Solutions Manager

Most sales managers have a bachelor’s degree and work experience as a sales representative.

Education

Most sales managers have a bachelor’s degree, although some have a master’s degree. Educational requirements are less strict for job candidates who have significant work experience. Courses in business law, management, economics, accounting, finance, mathematics, marketing, and statistics are advantageous.

Work Experience in a Related Occupation

Work experience is typically required for someone to become a sales manager. The preferred duration varies, but employers usually seek candidates who have at least 1 to 5 years of experience in sales.

Sales managers typically enter the occupation from other sales and related occupations, such as sales representatives or purchasing agents. In small organizations, the number of sales manager positions often is limited, so advancement for sales workers usually comes slowly. In large organizations, promotion may occur more quickly.

Important Qualities

Analytical skills. Sales managers must collect and interpret complex data to target the most promising geographic areas and demographic groups, and determine the most effective sales strategies.

Communication skills. Sales managers need to work with colleagues and customers, so they must be able to communicate clearly.

Customer-service skills. When helping to make a sale, sales managers must listen and respond to the customer’s needs.

Leadership skills. Sales managers must be able to evaluate how their sales staff performs and must develop strategies for meeting sales goals.

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Solutions Manager Jobs

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Solutions Manager Career Paths

Solutions Manager
Senior Manager Director Of Information
Chief Information Officer
11 Yearsyrs
Senior Account Manager Account Director
Director Of Account Management
11 Yearsyrs
General Manager Senior Manager
Director Of Information
10 Yearsyrs
Senior Manager Director Of Sales
Director Of Sales And Operations
10 Yearsyrs
Director Of Sales Business Developer
Director, Strategic Accounts
13 Yearsyrs
Senior Product Manager Director, Product Marketing
Director, Strategic Alliances
12 Yearsyrs
Senior Account Executive Regional Accounts Manager
Enterprise Account Manager
9 Yearsyrs
Business Developer Information Technology Consultant
Information Technology Director
10 Yearsyrs
Senior Account Executive Channel Manager
Major Account Manager
7 Yearsyrs
Senior Project Manager Senior Product Manager
Product Management Director
12 Yearsyrs
Senior Account Manager Marketing Consultant
Regional Marketing Manager
7 Yearsyrs
Senior Project Manager Business Developer
Senior Director Of Business Development
13 Yearsyrs
Business Development Manager Marketing Director
Senior Director Of Marketing
13 Yearsyrs
Business Development Manager Senior Manager
Senior Manager Of Marketing
9 Yearsyrs
SAP Basis Consultant Senior Consultant
Senior Project Manager
12 Yearsyrs
Director Of Sales Vice President, Business Development
Senior Vice President Of Marketing
12 Yearsyrs
General Manager Account Manager
Strategic Accounts Manager
9 Yearsyrs
Information Technology Project Manager Director Of Information
Vice President Of Information Technology
12 Yearsyrs
Business Developer Product Management Director
Vice President, Product Management
13 Yearsyrs
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Do you work as a Solutions Manager?

Help others decide if this is a good career for them

Average Length of Employment
Business Partner 3.5 years
Solutions Manager 3.0 years
Solutions Director 2.7 years
Top Employers Before
Manager 6.4%
Consultant 5.4%
Top Employers After
Consultant 7.7%
Manager 5.2%
Director 4.0%

Do you work as a Solutions Manager?

Solutions Manager Demographics

Gender

Male

68.5%

Female

29.2%

Unknown

2.3%
Ethnicity

White

57.8%

Hispanic or Latino

14.2%

Asian

13.2%

Black or African American

10.4%

Unknown

4.5%
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Languages Spoken

Spanish

37.0%

French

10.9%

Portuguese

7.6%

Carrier

7.6%

Chinese

6.5%

German

5.4%

Japanese

5.4%

Mandarin

4.3%

Italian

3.3%

Russian

2.2%

Swedish

1.1%

Dutch

1.1%

Danish

1.1%

Marathi

1.1%

Cantonese

1.1%

Macedonian

1.1%

Hindi

1.1%

Polish

1.1%

Korean

1.1%
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Solutions Manager Education

Schools

University of Phoenix

26.9%

George Washington University

5.6%

University of Washington

4.9%

New York University

4.5%

Texas A&M University

4.5%

Syracuse University

4.2%

Michigan State University

3.8%

University of Texas at Austin

3.8%

University of Denver

3.8%

Bellevue University

3.8%

Northeastern University

3.8%

Arizona State University

3.5%

Old Dominion University

3.5%

Florida State University

3.5%

Drexel University

3.5%

Strayer University

3.5%

Brigham Young University

3.1%

University of North Texas

3.1%

University of Texas at Dallas

3.1%

West Virginia University

3.1%
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Majors

Business

32.0%

Computer Science

9.1%

Marketing

8.3%

Management

6.3%

Electrical Engineering

4.9%

Computer Information Systems

4.5%

Finance

4.4%

Communication

3.9%

Information Technology

3.6%

Project Management

2.6%

Accounting

2.6%

Psychology

2.4%

Education

2.3%

Information Systems

2.2%

Management Information Systems

2.1%

Political Science

2.0%

Economics

1.9%

Computer Engineering

1.7%

Computer Networking

1.6%

English

1.5%
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Degrees

Bachelors

42.9%

Masters

29.5%

Other

16.7%

Associate

5.7%

Certificate

2.6%

Doctorate

1.8%

Diploma

0.8%

License

0.1%
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Real Solutions Manager Salaries

Job Title Company Location Start Date Salary
Solution Manager Axon Solutions, Inc. Houston, TX Sep 17, 2016 $182,508
Solution Architecture Manager 3 Capgemini America Inc. Kissimmee, FL Sep 14, 2016 $174,811
Solution Architecture Manager 5 Capgemini America Inc. Chicago, IL Sep 14, 2016 $174,811
Sales Solution Manager Google Inc. Mountain View, CA Aug 19, 2016 $171,500
Solutions Manager Misys International Banking Systems, Inc. New York, NY Jan 14, 2016 $170,000
Solutions Manager Misys International Banking Systems Inc. New York, NY Sep 26, 2016 $170,000
Solutions Manager Misys International Banking Systems, Inc. New York, NY Jul 31, 2015 $170,000
Solution Manager Axon Solutions Inc. Jersey City, NJ Nov 13, 2015 $170,000
Solution Manager Metricstream, Inc. Palo Alto, CA Apr 22, 2016 $164,382
Manager of Talent Solutions CEB Inc. Arlington, VA Sep 27, 2016 $162,261
Solution Manager McKinsey & Company, Inc. United States Jersey City, NJ Aug 15, 2016 $160,031
Solution Manager McKinsey & Company, Inc. United States New York, NY Aug 15, 2016 $160,031
Solutions Manager General Motors Company Detroit, MI Aug 25, 2016 $160,000
Associate Solution Manager Metricstream, Inc. Charlotte, NC Nov 05, 2016 $120,100
Associate Solution Manager Metricstream, Inc. Charlotte, NC Jul 09, 2016 $120,100
Solution Manager Choice Hotels International Services Corp Phoenix, AZ Apr 20, 2015 $120,000
Solution Manager Master Deloitte Consulting LLP Minneapolis, MN Jan 16, 2016 $120,000 -
$183,100
Solution Manager Master Deloitte Consulting LLP Lake Mary, FL Aug 16, 2016 $120,000 -
$183,100
Solution Manager Deloitte Consulting LLP Lake Mary, FL Mar 04, 2016 $120,000 -
$183,100
Solutions Manager Ericsson Inc. Plano, TX Aug 27, 2016 $120,000 -
$197,819
Solution Manager Deloitte Consulting LLP Lake Mary, FL Jan 08, 2015 $120,000 -
$184,000
Manager, BI and Analytics Solution Architecture Mead Johnson and Company, LLC Evansville, IN Dec 22, 2015 $103,459 -
$148,700
Solution Manager Deloitte Consulting LLP Chicago, IL Sep 20, 2016 $103,400 -
$197,700
Solution Manager Deloitte Consulting LLP Kalamazoo, MI Sep 20, 2016 $103,400 -
$197,700
Solution Manager Fossil Partners, L.P. Richardson, TX May 08, 2015 $103,000
Technical Solution Manager IBM India Private Limited Piscataway, NJ Mar 08, 2016 $102,840 -
$108,938
Technical Solution Manager IBM India Private Limited Piscataway, NJ Jul 28, 2015 $102,840
Technical Solution Manager IBM India Private Limited Piscataway, NJ Sep 03, 2015 $102,840
Technical Solution Manager IBM India Private Limited Piscataway, NJ Jan 07, 2016 $102,840 -
$108,938

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Top Skills for A Solutions Manager

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  1. Delivery
  2. Strategy
  3. Process Improvement
You can check out examples of real life uses of top skills on resumes here:
  • Collaborated with sales executives, account teams, delivery executives and financial analysts to develop competitive pricing.
  • Developed requirements, system specifications and testing strategy for process and system changes.
  • Developed matrix for measuring Pre-Sales and Post-Sales activities to insure the team moves towards constant improvement with every process improvement initiative.
  • Supervised 2 outside and 3 inside sales/support/customer service reps and maintained daily/weekly reporting and correspondence to senior executives for my team.
  • Utilized Project Management disciplines for highly complex virtual teams consisting of internal and external clients in order to implement procurement solutions.

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