Solutions Manager remote jobs - 2,497 jobs

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always‑on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high‑touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? We're looking for an analytical and experienced Solutions Operations Manager to join our Revenue Operations department, supporting our growing Professional Services (ProServ) and Solutions Engineering (SE) organizations. Our mission in RevOps is to empower Intercom's go‑to‑market teams with the systems, insights, and strategies that drive predictable revenue growth and exceptional customer experiences. In this role, you'll be a pivotal strategic and operational partner to ProServ and SE leadership - bringing clarity, structure, and data‑driven insight to how these teams plan, deliver, and scale. The work you do will directly shape how we operate across the customer lifecycle, helping Intercom grow efficiently while delivering meaningful value to customers. What will I be doing? Design, refine, and manage scalable processes that improve how our SE and ProServ teams plan, deliver, and measure impact. Build data‑driven frameworks and dashboards that bring visibility to performance, forecasting, and business outcomes - including POC effectiveness, attach rates, and post‑engagement performance of our AI Agent, Fin. Partner with ProServ leadership to monitor Fin Activation Rate, Go‑Live Rate, and Time to Go‑Live, ensuring launches are efficient and customer outcomes are achieved on schedule. Measure and analyze Utilization, Services Attach Rate, and Bookings/Margin performance to drive operational excellence and forecast delivery capacity. Analyze trends and surface insights that influence strategic decisions and operational priorities. Partner with cross‑functional teams (Sales, Analytics, Finance, RevOps) to align strategy, goals, and execution. Own and continuously improve operational systems and tools - such as RocketLane and Salesforce - that power day‑to‑day execution. Serve as a trusted advisor, providing clear points of view, recommendations, and structure in a fast‑changing environment. What skills do I need? Bachelor's Degree. 5+ years of experience in Solutions Operations, ideally directly supporting ProServe & SE teams within a high‑growth SaaS or AI company. Experience with Partners preferred. PSA Platform Experience: RocketLane or similar. Advanced Data Modeling & Analytics: Expert Excel/Google Sheets; translate complex data into actionable insights. Strong Project Management: Manage multiple projects from scope to delivery; organized & detail‑oriented. Clear Communication: Concise written/verbal skills; adept at presenting insights to leadership. Strategic Business Acumen: Translate solutions strategy into operational plans; proactive problem‑solver. Experience with Tableau, Gong, SQL. We are a well‑treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and meaningful equity Comprehensive medical, dental, and vision coverage Regular compensation reviews - great work is rewarded! Flexible paid time off policy Paid Parental Leave Program In‑office bicycle storage Fun events for Intercomrades, friends, and family! *Proof of eligibility to work in the United States is required. The base salary range for candidates within the San Francisco Bay Area is $128,700-$153,725. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non‑work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. #J-18808-Ljbffr

Elevate Your Career While Making a Difference - Join the #1 Staffing Firm to Work for in the U.S.! Adams & Martin Group, one of the largest privately held staffing firms in the U.S., focuses on placing legal staff, attorneys and litigation support professionals for legal departments and law firms across the U.S. We are currently seeking a Business Solutions Manager to recruit as well as develop and grow our client base and new business opportunities for the San Franciso, California area. Why Work for Adams & Martin Group? Our award-winning, unique culture and amazing coworker community make us stand out among the rest. The best part is we make an impact on someone's life every time we make a placement. We're afforded the opportunity to create remarkable experiences and to make life better each day… and it feels good! Fully remote (100% Work from Home) with choice to work hybrid or in-office in markets with a physical office location Schedule flexibility including 9/80 and part-time options (after 26 weeks) Competitive salary, bonus plan, and broad range of benefits including 401K/deferred compensation plan + matching Salary range for this position is $60,000-$90,000 with competitive bonus opportunity Multiple monthly and annual recognition and reward opportunities including an annual trip for top performers Paid and company-sponsored programs to support health and wellness Diversity and inclusion focus and programs Paid time to give back to our communities as well as company sponsored non-profits Focused communication and training support By joining Adams & Martin Group, you connect with a company culture based on values, fun, community giving, volunteering, celebrating belonging and purpose, and making a positive impact in people's lives. You also benefit from an unlimited earning potential, 100% work from home, schedule flexibility, a broad range of health, life-balance, and recognition benefits including an annual paid trip for top performers. But don't just take our word for it. Adams & Martin Group, a specialized business line of Roth Staffing Companies, is consistently recognized as an industry by Staffing Industry Analysts (SIA), Inc., ClearlyRated, and certified by Great Places to Work™ and Most Loved Workplaces… and we're proud of it! Specifically in this role, the Business Solutions Manager is responsible for driving business development and recruitment efforts in the San Franciso, California area. Working in a largely virtual environment where our culture and commitment to creating remarkable experiences come first, the Business Solutions Manager uses end-to-end recruiting and full-sales cycle skills to promote our legal workforce staffing solutions with clients and prospects through combination of video and in-person meetings. What Do We Look For? Business Solutions Manager should live in the greater San Franciso, California area Individuals who thrive in a business development and outbound sales environment Individuals with a strong business acumen and customer service skills Strong communicators with excellent problem-resolution skills Previous staffing industry or recruiting experience is helpful Legal field experience is a plus Someone who is enthusiastic about creating remarkable experiences with coworkers, clients, and Ambassadors in line with our company purpose, promise and values Someone who embraces being a part of an environment that focuses on belonging 2+ years of B2B sales experience in a professional services environment preferred Bachelor's degree or transferrable experience Learn more about us at AdamsMartinGroup.com. #J-18808-Ljbffr

A leading data collaboration platform based in San Francisco is seeking a Technical Solutions Consultant to manage technical client solutions and support ad tech implementations. This role involves building client relationships, overseeing onboarding processes, and collaborating with internal teams. Candidates should possess strong backgrounds in ad tech, data integration, and project management. The position offers a hybrid work schedule and an annual salary range of $100,000 to $140,500. #J-18808-Ljbffr

A global consultancy firm is seeking a Senior Manager for Enterprise Asset Management solutions in San Francisco. The role involves driving sales, enhancing client services, and delivering high-quality consulting. Candidates must have a Bachelor's degree and extensive experience in asset management. This position offers a competitive salary and flexible work arrangements. The company values diversity and is committed to building a better working world. #J-18808-Ljbffr

A leading data solutions firm in Dallas is seeking a Principal Data Consultant to work in a hybrid-remote capacity. Your role involves collaborating with cross-functional teams to define data requirements and ensure solutions meet client needs. Ideal candidates possess over 10 years of relevant experience and a strong understanding of data specifications. Excellent communication and project management skills are essential. Join a company recognized for its people-first culture and commitment to innovation. #J-18808-Ljbffr

A leading travel technology company is seeking a Solution Architect to enable partners to leverage APIs effectively. The candidate will collaborate with B2C platforms and other partners, focusing on designing solutions that optimize performance and commercial success. This role requires strong technical leadership, excellent problem-solving skills, and a minimum of 5 years of relevant experience. Competitive salary and flexible work arrangements offered. #J-18808-Ljbffr

Job Family: Software Meet the team - Video (******************************************** Siemens Digital Industries (DI) is an innovation leader in automation and digitalization. Closely, collaborating with partners and customers, we care about the digital transformation in the process and discrete industries. With our Digital Enterprise portfolio, we provide and encourage companies of all sizes with an end-to-end set of products, solutions and services to integrate and digitalize the entire value chain. Meaningful optimization for the specific needs of each industry, our outstanding portfolio supports customers to achieve greater efficiency and flexibility. We are constantly adding innovations to its portfolio to integrate groundbreaking future technologies. We have our global headquarters in Nuremberg, Germany, and have around 75,000 employees internationally. We offer a role with responsibility, independence and the possibility to contribute proactive. We foster a teamwork culture with room for individual development Please visit **************************** As a Solutions Architect within the DVT Product Engineering (PE) team, you will lead efforts to develop and deliver cutting-edge, customer-centric solutions that address complex engineering challenges. This role interfaces with top-tier customer engineers and managers to design or enhance computer-aided engineering processes, leveraging multiple design environments and advanced tooling tasks. Acting as a key liaison between customers and Siemens teams, you will cogently communicate software challenges to product development, provide business and technical feedback to software and hardware vendors, and guide the implementation of advanced methodologies to ensure effective data sharing across engineering disciplines. Additionally, you will assist in designing and deploying large-scale, complex application programs across multiple software products and platforms, providing in-depth technical insights and mentorship to junior engineers. The role involves producing high-level technical papers and delivering impactful presentations to customer management, showcasing Siemens' value proposition and innovation. With advanced knowledge and the ability to work independently on complex projects, the Solutions Architect will be instrumental in driving Siemens' DVT shift toward an outside-in solutions approach. Key Responsibilities: Develop Cross Product Line Solutions: Build and deliver integrated solutions that span multiple DVT products to address customer workflows and pain points (e.g., unified coverage across formal and simulation, X management, QDX integration). Collaborate with Product Line Teams, R&D, and the field to define and deliver holistic, customer-focused solutions. Showcase Siemens' differentiation by connecting individual products into seamless, high-value workflows for customers. Drive Customer-Centric Solutions: Proactively engage with key customers and account teams to identify high-impact technical challenges and design scalable, reusable solutions. Develop strategies for competitive engagements, focusing on areas where Siemens tools provide customer-valued differentiation. Create actionable workflows and technical demonstrations to address customer requirements and overcome competitive gaps. Technical Expertise and Solution Development: Leverage expertise in simulation, formal verification, low power, VIP, and debug tools to identify and close solution gaps. Align solutions with Siemens' strategic initiatives, including AIML, Cloud workflows, Functional Safety, and Quality. Create technical collateral, such as workflows, short videos, whitepapers, and presentations, to enable internal teams and customers. Scale Solutions and Drive Adoption: Work with the field and product teams to scale learnings from successful solutions, ensuring broad adoption across customers and regions. Collaborate with horizontal initiatives (e.g., Quality, CR resolution, collateral creation) to drive consistency and efficiency in delivering solutions. Cross-Team Collaboration: Act as a bridge between customers, account teams, R&D, and PLTs to provide feedback, align roadmaps, and drive continuous improvement. Partner with global DVT teams to ensure alignment and scalability of solution strategies. Key Qualifications: Experience: Experience in verification engineering, product engineering, application engineering, solutions architecture, or similar roles. Proven track record in delivering cross-product solutions that address customer challenges. Experience with simulation, formal verification, low power, debug/UX, or VIP workflows is required. Technical Expertise: Broad understanding of DVT products and workflows, with a focus on creating integrated solutions. Familiarity with customer verification methodologies, competitive tools (e.g., Xcelium, Synopsys), and emerging solution spaces like AIML and Cloud. Strong ability to identify customer pain points and translate them into reusable solutions. Skills: Solutions-driven mindset with strong analytical and problem-solving abilities. Ability to work in ambiguous environments, define clear solutions, and drive projects to completion. Excellent technical communication and presentation skills, with a focus on creating consumable technical content (e.g., workflows, videos, whitepapers). Strong collaboration skills to work effectively across product, R&D, and customer-facing teams. Education: Bachelor's Degree or higher in Electronics Engineering, Computer Science, or related field. Immediate Goals: Develop cross Product Line solutions in areas such as unified coverage, debug integration, and AIML workflows. Identify and address key competitive gaps through customer-focused workflows and content. Partner with teams on global initiatives like Quality, Technical Collateral, and Customer CR resolution. Working at Siemens Software Why us? Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software. Siemens. Making real what matters If you want to make a difference - make it with us! #LI-EDA #LI-HYBRID #LI-EW1 Organization: Digital Industries Job Type: Full-time Category: Research & Development #J-18808-Ljbffr

Become a part of our caring community and help us put health first The Principal Solutions Architect works with user groups to solve business problems with available technology including hardware, software, databases, and peripherals. The Principal Solutions Architect provides strategic advice and guidance to functional team(s). Highly skilled with broad, advanced technical experience. Discover how your passion can make a difference at Humana. Apply today and embark on your career journey with a company recognized as one of the Best Places to Work and named among Forbes America's Best Employers for Tech Workers. Role Overview We are seeking a Principal Solutions Architect to serve as the chief architect for our enterprise Next Best Action (NBA) platform. This position is responsible for defining and/or overseeing the end-to-end architecture, from domain modeling and data ingestion to decisioning, orchestration, and omnichannel activation. The role provides technical leadership across multiple engineering teams, ensuring the NBA platform remains scalable, secure, explainable, and compliant, while supporting highly personalized, real-time engagement across both digital and assisted channels. The Principal Solutions Architect will be accountable for the NBA reference architecture, technical standards, and key design decisions throughout the platform. This individual will collaborate closely with product, engineering, data, machine learning, security, and compliance stakeholders to deliver a unified and future-ready ecosystem. Key Responsibilities Architecture & Technical Leadership Define and maintain the end-to-end NBA platform architecture, encompassing data ingestion, state management, decisioning, business rules, machine learning, and channel activation. Serve as the technical authority across NBA domains, including State Machine, Action Library, Decision Engine, Data and ML Platforms, and Channel & Integration Services. Establish and uphold architectural standards for API-first, event-driven, cloud-native solutions, ensuring consistency across teams and external partners. Review and approve solution designs, major technical decisions, and non-functional requirements related to scalability, resiliency, performance, and security. Decisioning, Rules, and AI/ML Architect decision frameworks that combine business rules, eligibility logic, and machine learning-driven insights. Ensure explainability, auditability, and governance are embedded in decisioning workflows, with a focus on regulated use cases. Partner with data science and ML teams to incorporate feature stores, model serving, and MLOps into low-latency decision services. Data & Event Architecture Define best practices for batch and real-time data ingestion, including event streaming, state transitions, and lifecycle analytics. Drive strong data governance, quality, lineage, and observability across the NBA platform. Align data models and contracts across domains to facilitate reliable orchestration and activation. Activation & Integration Oversee integration approaches for activating NBA decisions across all digital and assisted channels (web, mobile, email, SMS, push, call center, and third-party platforms). Define reusable integration patterns, APIs, and event contracts for consistent and scalable activation. Governance & Compliance Ensure the NBA architecture adheres to security, privacy, and regulatory standards, including robust audit and access controls. Work with security and compliance teams to embed necessary controls into the platform design. Collaboration & Enablement Collaborate with engineering leads, product managers, and vendors to translate business objectives into effective technical solutions. Mentor senior engineers and architects to advance the organization's architectural maturity. Support strategic planning, platform evolution, and build-versus-buy assessments. Use your skills to make an impact Required Qualifications 12+ years of experience in software and platform architecture, including as a principal or lead architect. Demonstrated expertise designing large-scale, cloud-native, distributed systems. Strong hands-on experience with Node.js and/or Python, API design (REST/GraphQL), and event-driven architectures (Kafka or similar). In-depth knowledge of decisioning platforms, rules engines, and ML integration patterns. Experience in regulated enterprise settings (such as healthcare, financial services, or insurance). Excellent communication skills with the ability to influence technical and non-technical stakeholders. Preferred Qualifications Experience building or scaling Next Best Action, personalization, or real-time decisioning platforms. Familiarity with modern data platforms (e.g., Spark/Databricks, Delta Lake, feature stores). Knowledge of MLOps practices and model governance. Experience leading architectural efforts across multi-vendor and distributed teams. Success Criteria A well-defined and widely adopted NBA reference architecture consistently used across teams. Scalable, explainable, and reliable decisioning and activation systems in production. Strong alignment across domain teams with minimal architectural drift. Accelerated delivery of new actions, rules, and models with reduced operational risk. Additional Information Location/Work Style: Remote US Why Humana? At Humana, we know your well-being is important to you, and it's important to us too. That's why we're committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. Just to name a few: Work-Life Balance Generous PTO package Health benefits effective day 1 Annual Incentive Plan 401K - Excellent company match Well-being program Paid Volunteer Time Off If you share our passion for helping people, we likely have the right place for you at Humana. Work at Home Guidance To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested Satellite, cellular and microwave connection can be used only if approved by leadership Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information SSN Alert Statement Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $172,200 - $236,900 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 01-23-2026 About us Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our *************************************************************************** #J-18808-Ljbffr

About the Company Our client is at the forefront of the AI revolution, providing cutting‑edge infrastructure that's reshaping the landscape of artificial intelligence. They offer an AI‑centric cloud platform that empowers Fortune 500 companies, top‑tier innovative startups, and AI researchers to drive breakthroughs in AI. This publicly traded company is committed to building full‑stack infrastructure to service the explosive growth of the global AI industry, including large‑scale GPU clusters, cloud platforms, tools, and services for developers. Company Type: Publicly traded Product: AI‑centric GPU cloud platform & infrastructure for training AI models Candidate Location: Remote anywhere in the US Their mission is to democratize access to world‑class AI infrastructure, enabling organizations of all sizes to turn bold AI ambitions into reality. At the core of their success is a culture that celebrates creativity, embraces challenges, and thrives on collaboration. The Opportunity We are seeking a Cloud Solutions Architect (Pre‑Sales) to join our client's team. This role offers an exciting opportunity to work with state‑of‑the‑art AI and cloud technologies, including the latest NVIDIA GPUs, and contribute to one of the most powerful commercially available supercomputers. What You'll Do Act as a trusted advisor to clients, providing technical expertise and guidance throughout engagements Conduct PoCs, workshops, presentations, and training sessions on GPU cloud technologies and best practices Collaborate with clients to understand their business requirements and develop solution architectures Design and document Infrastructure as Code solutions, technical documentation, and how‑tos Help customers optimize pipeline performance and scalability Serve as a single point of expertise for customer scenarios across product, technical support, and marketing teams Assist with marketing efforts during events such as hackathons, conferences, and webinars What You Bring 5+ years of experience as a cloud solutions architect, system/network engineer, developer, or similar technical role focused on cloud computing Strong hands‑on experience with IaC and configuration management tools (preferably Terraform/Ansible), Kubernetes, and skills of writing code in Python Solid understanding of GPU computing practices for ML training and inference workloads, GPU software stack components, including drivers, libraries (e.g. CUDA, OpenCL) Solid understanding of the cloud ML tools landscape from industry leaders Legal authorization to work in the U.S. on a full‑time basis without visa sponsorship Key Attributes for Success Self‑starter who thrives in a fast‑paced, evolving startup environment Collaborative team player who can work effectively across different departments and cultures Results‑oriented with a strong sense of ownership and accountability Innovative problem‑solver who can identify new opportunities for growth Continuous learner, eager to stay updated on the latest AI and cloud computing trends High ethical standards and integrity, with a commitment to responsible AI development Passionate about democratizing access to AI infrastructure Why Join? Competitive compensation ranging from $180,000 to $300,000 per year (negotiable based on experience and location) Comprehensive benefits package including 100% company‑paid medical, dental, and vision coverage for employees and families 401(k) plan with a 4% match program Stock options plan Flexible remote work environment 20 weeks paid parental leave for primary caregivers, 12 weeks for secondary caregivers Up to $85/month for mobile and internet Opportunity to work with cutting‑edge AI and cloud technologies Contribute to sustainable AI infrastructure with energy‑efficient data centers Be part of a team that operates one of the most powerful commercially available supercomputers Interviewing Process Level 1: Virtual interview with the Talent Acquisition Lead (General fit, Q&A) Level 2: Virtual interview with the Hiring Manager (Skills assessment) Level 3: Interview with the C‑level (Final round) Reference and Background Checks: Conducted post‑interviews Offer: Extended to the selected candidate We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law. #J-18808-Ljbffr

A leading AI technology firm is seeking a Solutions Engineer to join its GTM team. In this role, you'll serve as a technical advisor, working closely with customers to deliver AI solutions. The ideal candidate has a Bachelor's degree in computer science (Master's or Ph.D. preferred), strong experience in enterprise SaaS or AI/ML, and proficiency in Python. The role offers a salary range of $160,000 - $250,000, with remote options available within the USA. #J-18808-Ljbffr

Our Purpose At Fiddler, we understand the implications of AI and the impact that it has on human lives. Our company was born with the mission of building trust into AI. The rise of Generative AI and Agents has unlocked generalized intelligence but also widened the risk aperture and made it harder to ensure that AI applications are working well. Fiddler enables organizations to get ahead of these issues by helping deploy trustworthy, and transparent AI solutions. Fiddler partners with AI-first organizations to help build a long-term framework for responsible AI practices, which, in turn, builds trust with their user base. AI Engineers, Data Science, and business teams use Fiddler AI to monitor, evaluate, secure, analyze, and improve their AI solutions to drive better outcomes. Our platform enables engineering teams and business stakeholders alike to understand the "what", “why”, and "how" behind AI outcomes. Our Founders Fiddler AI is founded by Krishna Gade (engineering leader at Facebook, Pinterest, Twitter, and Microsoft) and Amit Paka (product leader at Microsoft, Samsung, Paypal and two-time founder). We are backed by Insight Partners, Lightspeed Venture Partners, and Lux Capital. Why Join Us Our team is motivated to help build trust into AI to enable society harness the power of AI. Joining us means you get to make an impact by ensuring that AI applications at production scale across industries have operational transparency and security.We are an early-stage startup and have a rapidly growing team of intelligent and empathetic doers, thinkers, creators, builders, and everyone in between. The AI and ML industry has a rapid pace of innovation and the learning opportunities here are monumental. This is your chance to be a trailblazer. Fiddler is recognized as a pioneer in the field of AI Observability and has received numerous accolades, including: 2022 a16z Data50 list, 2021 CB Insights AI 100 most promising startups, 2020 WEF Technology Pioneer, 2020 Forbes AI 50 most promising startups of 2020, and a 2019 Gartner Cool Vendor in Enterprise AI Governance and Ethical Response. By joining our brilliant (at least we think so) team, you will help pave the way in the AI Observability space. 👩🏽🚀 The Mission: As a Solutions Architect, Customer Success at Fiddler, your mission is to ensure our customers achieve meaningful, measurable outcomes from their AI observability investments. You serve as both a technical expert and trusted advisor, bridging the gap between complex ML/LLM systems and real-world business value. By guiding customers through onboarding, building seamless integrations, and championing their needs across the organization, you help them operationalize trustworthy AI at scale while fueling Fiddler's growth through successful adoption, renewals, and expansion. 🪐 About The Team: You'll join a tight-knit, highly collaborative Customer Success Engineering team that partners closely with some of the world's leading enterprise AI organizations. We operate remotely but stay deeply connected through constant communication, collaboration, and shared purpose. Our team thrives on knowledge sharing, peer learning, and collective problem solving; no one works in a silo. 🚀 What You'll Do: Drive successful onboarding experiences. Partner closely with a Fiddler Delivery Manager to architect and implement onboarding solutions, aligning customer goals with Fiddler's capabilities, and ensuring deployments are delivered on time, with precision, and with clear success criteria met. Be the trusted technical partner our customers rely on. You'll build strong relationships with data science and ML engineering teams, guiding them through every stage of their AI observability journey and ensuring they realize measurable value from Fiddler. Champion the customer voice across Fiddler. Lead ongoing technical engagements, status syncs, roadmap discussions, QBRs, and escalation management; to ensure customer feedback influences our product roadmap and long-term strategy. Become a domain expert in AI Observability. Master Fiddler's platform and help customers operationalize observability best practices improving model transparency, performance monitoring, and compliance across their ML lifecycle. Deliver seamless integrations and technical success. Write custom integration code that connects Fiddler to customer data ecosystems using tools like Snowflake, Airflow, MLflow, S3, Kafka, and more; ensuring robust, scalable, and secure pipelines. Accelerate platform adoption. Build and refine integration patterns between Fiddler and common data platforms, workflow tools, and ML infrastructures to reduce time-to-value for new customers. Uncover and drive expansion opportunities. Identify new ways Fiddler can provide impact; whether through advanced observability use cases, expanded integrations, or deeper model governance, helping drive renewals and growth. 🎯 What We're Looking For Bachelor's degree in Computer Science (AI/ML focus), Statistics, Mathematics, or related field with 5-7+ years of professional experience. 2+ years of hands-on experience deploying, monitoring, or maintaining ML models in production environments. Excellent communication, presentation, and storytelling abilities; able to distill complex technical concepts into clear, actionable insights for both technical and executive audiences. Strong organizational and project management skills, with the ability to balance multiple customer engagements and priorities. Demonstrated collaboration across cross-functional teams-Product, Engineering, and Delivery- to drive customer outcomes. A customer-first mindset with empathy, curiosity, and a deep sense of ownership for delivering value. Passion for continuous learning and a desire to inspire customers and peers through thought leadership and technical credibility. Even Better Understanding of data science concepts, model interpretability, and explainability techniques used in modern ML systems. Working knowledge of data and workflow tools such as Hadoop, MongoDB, Snowflake, BigQuery, Spark, Kafka, Kinesis, RabbitMQ, Airflow, MLflow, Luigi, Kubeflow, or Argo. Experience with machine learning frameworks like TensorFlow, PyTorch, or Scikit-learn. Proficiency with Kubernetes and cloud platforms (AWS, Azure, GCP). Familiarity with the ML/DS lifecycle, including feature generation, model training, deployment, monitoring, and evaluation (batch and real-time scoring via REST APIs). Understanding of emerging AI technologies-Generative AI, Large Language Models (LLMs), RAG architectures, and agent-based systems. For candidates in the San Francisco Bay Area, this role is a hybrid position requiring working from our Palo Alto office 3 days a week. 🫱🏼🫲🏾 Compensation: US locations $160,000-$200,000 + equity San Francisco, New York City & Seattle $190,000-$230,000 + equity 🩺 Benefits & Perks Competitive pay + equity Unlimited PTO Premium health, dental & vision (100% premium coverage for employees) 401(k) plan Monthly fitness reimbursement Paid parental leave Palo Alto HQ Vibes Annual Caltrain pass Monthly in-office massages Fastrak reimbursement Lunch provided Mon-Thurs The posted range represents the expected salary range for this job requisition and does not include any other potential components of the compensation package and perks previously outlined. Ultimately, in determining pay, we'll consider your experience, leveling, location, and other job-related factors. Fiddler is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require special accommodations in order to complete the interviews or perform job duties, please inform the recruiter at the beginning of the process. Beware of job scam fraud. Our recruiters *************** email addresses exclusively. In the US, we do not conduct interviews via text or instant message, or ask for sensitive personal information such as bank account or social security numbers. #J-18808-Ljbffr

A specialized talent firm is seeking a Solutions Architect to join a rapidly growing technology company. This remote role offers a salary range of $165,000 to $200,000 and involves working closely with customer experience and sales teams. Ideal candidates should have over 5 years of experience in similar roles and strong SQL proficiency. Join a dynamic environment focused on shaping customer success and product adoption. #J-18808-Ljbffr

A leader in healthcare innovation is seeking an experienced AI Solution Architect to join their team in San Francisco. You will design and implement AI-driven solutions that enhance healthcare operations, collaborating closely with both internal and client teams. Ideal candidates have significant experience in solution architecture and a strong programming background. This role provides competitive salary, benefits including remote work options, and performance-based bonuses. #J-18808-Ljbffr

Deepgram is the leading voice AI platform for developers building speech-to-text (STT), text-to-speech (TTS) and full speech-to-speech (STS) offerings. 200,000+ developers build with Deepgram's voice-native foundational models - accessed through APIs or as self-managed software - due to our unmatched accuracy, latency and pricing. Customers include software companies building voice products, co-sell partners working with large enterprises, and enterprises solving internal voice AI use cases. The company ended 2024 cash-flow positive with 400+ enterprise customers, 3.3x annual usage growth across the past 4 years, over 50,000 years of audio processed and over 1 trillion words transcribed. There is no organization in the world that understands voice better than Deepgram. Company Operating Rhythm At Deepgram, we expect an AI-first mindset-AI use and comfort aren't optional, they're core to how we operate, innovate, and measure performance. Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do. Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you're not excited to experiment, adapt, think on your feet, and learn constantly, or if you're seeking something highly prescriptive with a traditional 9-to-5. Opportunity Deepgram is seeking a talented, support-focused Solutions Architect (Applied Engineer) to join our Applied Engineering (AppEng) team. In this role, you will directly engage with customers to solve complex technical challenges while simultaneously building scalable solutions that enhance our support infrastructure. You'll own complete customer engagements in a post-sales capacity, and occasionally assist with pre-sales and implementation projects as needed. Your strong engineering background will enable you to resolve sophisticated technical issues, create repeatable solutions, and develop automation that allows the broader AppEng team to focus on high-impact pre-sales activities. This position offers an excellent path to grow into broader implementation and pre-sales roles while making an immediate impact on our customer support experience. As a key member of the Applied Engineering team, you'll influence our customer support strategy, and play a crucial role in ensuring our customers receive exceptional technical assistance throughout their journey with Deepgram. Location This role is based in San Francisco, where many of our customers and partners are located. Being close to them helps us move quickly and stay connected to their needs. While the role is anchored in our San Francisco office, Deepgram continues to be remote-first and we don't expect you to be in the office every day. We believe a mix of in-person and remote work allows us to share context and build productively. About Applied Engineering at Deepgram The Applied Engineering (AppEng) team at Deepgram combines the functions that other companies might separate into Solutions Engineering, Sales Engineering, Implementation, and Technical Support. We serve as the technical interface between Deepgram and our customers throughout their entire journey, from initial discovery and proof-of-concept, through implementation and onboarding, to ongoing technical support. We work closely with our Customer Success and Developer Experience (DX) teams to ensure a positive, growth-focused experience for our customers. This unified approach allows us to provide comprehensive technical guidance and build deeper relationships with our customers. As a support-focused Applied Engineer, you'll be primarily concerned with elevating our technical support capabilities while having opportunities to contribute to the broader Applied Engineering mission in pre-sales, implementation, and more. What You'll Do Own complete post-sales customer engagements, providing direct technical guidance and solutions Lead the technical resolution of complex customer support issues, serving as an escalation point for challenging technical problems Design and implement systematic improvements to our support process and infrastructure Create automated solutions and self-service tools that address common customer challenges Analyze support ticket patterns to identify product improvement opportunities and preventative measures Develop technical documentation, guides, and best practices that enable customers to self-solve issues Collaborate with product and engineering teams to advocate for customer needs and influence roadmap priorities Partner with the broader Applied Engineering team to share knowledge and balance support workload Occasionally assist with implementation projects and pre-sales activities as needed Time Allocation 50% - Direct customer engagement and technical problem solving 30% - Building automation and scalable support solutions 10% - Developing documentation and self-service resources 10% - Contributing to broader Applied Engineering initiatives and pre-sales activities You'll Love This Role If You Enjoy direct customer interaction and solving complex technical challenges Are passionate about creating scalable solutions that enhance customer experiences Find satisfaction in improving systems and processes to increase efficiency Have a talent for identifying patterns and translating them into actionable improvements Are energized by opportunities to apply engineering principles to customer-facing challenges See technical support as a strategic function that drives customer satisfaction and retention It's Important To Us That You Have 3+ years of experience in technical support, solutions engineering, or similar customer-facing technical roles Strong software engineering background with professional development experience in at least one modern programming language, such as Python, JavaScript/TypeScript, Rust, C/C++, or similar languages Experience developing automation solutions and improving technical processes Proven ability to troubleshoot complex technical issues in production environments Excellent written and verbal communication skills with the ability to explain technical concepts clearly It Would Be Great if You Had Experience with speech recognition, NLP, or related AI technologies Knowledge of cloud platforms (AWS, GCP, Azure) and containerization technologies like Docker and Kubernetes (K8s) Experience with API-first products and developer tools Background in support automation techniques and tools Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $85 million in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you! Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. We are happy to provide accommodations for applicants who need them. #J-18808-Ljbffr

A leading data and AI company is seeking an experienced pre-sales professional in San Francisco, CA. This role involves defining technical strategies and leading transformative journeys for enterprise clients in High Tech and Manufacturing. The ideal candidate has significant expertise in value selling and a solid technical background to leverage AI and ML effectively. A competitive salary range, mentorship opportunities, and a commitment to diversity are key highlights of this role. #J-18808-Ljbffr

A public sector organization is seeking a qualified Solution Architect with extensive experience in Identity and Access Management. The ideal candidate will manage Microsoft Identity Manager and provide guidance on IAM solutions, working remotely. Key responsibilities include leading IAM projects and coordinating with stakeholders. An advanced understanding of authentication solutions is essential. #J-18808-Ljbffr

At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. We're committed to remote‑first work and a culture of connection and global inclusion. No matter your location, you're part of a vibrant team with diverse experiences that make a global impact each day. As we continue to revolutionize how the world interacts, we're building new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never fully automated; it uses AI in conjunction with our recruiting professionals. See yourself at Twilio Join the team as Twilio's next Solution Acceleration Architect! About the job This position supports the GTM Solutions Sales team. As a Solution Acceleration Architect, you will accelerate adoption of new solutions and platform capabilities with our top global customers. You will run build workshops, develop early‑adoption playbooks, and support customers from demo to POC to MVP in a production environment. You will collaborate closely with Enterprise Architects, Demo Platform Engineering, Professional Services, and SI Partner teams to define adoption blueprints ahead of launch and graduation of new solutions. You will lead the “build‑with” programs for Global Direct accounts, including activation events, build hackathons, and workshops that drive builder activation, adoption, and value realization of our new solutions and capabilities. Responsibilities Drive B2B builder activation events and hackathons at flagship or target Direct accounts to accelerate adoption of new solutions. Define and refine the adoption blueprint by partnering closely with Enterprise Architects, Demo Platform Engineering, Professional Services, and SI Partners on demos, repos, starter apps, sample code, and companion technical guides that capture the mindshare of builders within target accounts and the broader B2B builder community. Drive adoption of the next‑best solution and platform capabilities for customers. Evangelize Twilio within the B2B builder communities of the target accounts by building new POCs and demos that bring to life architectures discussed at the C‑suite and line‑of‑business levels in the sales cycles. Accelerate customer adoption in paid pilots for new platform capabilities and/or POCs for new solutions at launch. Utilize your software engineering expertise to ensure customers' builder teams develop a full understanding of the platform capabilities of the solutions being pitched or sold. Work closely with Demo Platform Engineering and Enterprise Architecture teams to ensure C‑suite positioning and higher‑level reference architectures are properly activated within the builder communities of the target accounts. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. 3+ years of experience in software development, with a strong understanding of RESTful APIs and web frameworks. Demonstrated experience running end‑to‑end technical program management, working closely with GTM. Proven track record of building custom demos, workshops, and other content to launch new products or solutions. Strong communication skills and executive presence, whether in board rooms with C‑level stakeholders, customer meetings, or internal meetings with cross‑functional stakeholders. Ability to have strong opinions, remain flexible, and thrive in ambiguous environments. Strong understanding of Twilio's products and services, and the broader market dynamics of SaaS, specifically in cloud computing, Gen AI, CRM, CDP, and/or CPaaS. Ability to influence cross‑functional stakeholders and work collaboratively. Creative thinking and problem‑solving skills, with a track record of thinking outside the box and delivering on “wow.” Prior technical presales and/or solution engineering experience strongly preferred. Master's degree is a plus but not required. Location This role will be remote and based in the United States. We anticipate approximately 10% travel to connect in person in meaningful ways. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and more. Offerings vary by location. Compensation This role is open to candidates outside of specific restricted states. Compensation ranges vary by location: Colorado, Hawaii, Minnesota or Vermont: $138,700 - $173,400 Washington D.C., Illinois, Maryland, Massachusetts or California (outside SF Bay Area): $146,800 - $183,600 New York, New Jersey, Washington State, or the San Francisco Bay Area, California: $163,100 - $203,900 Equity and benefits include health insurance, 401(k), paid sick time, paid personal time off, and paid parental leave. Applications for this role are accepted until January 9, 2026, but may change based on business needs. Twilio is proud to be an Equal Opportunity Employer We do not discriminate based upon race, religion, color, national origin, sex, gender identity, sexual orientation, age, veteran status, disability, genetic information, criminal history, or any other protected characteristic. We consider qualified applicants with criminal histories and provide equal opportunity under all applicable laws. #J-18808-Ljbffr

A leading consulting firm is seeking a Solutions Architect to specialize in Work and Asset Management. This role focuses on designing and delivering solutions that optimize utility asset lifecycle and workforce management. Responsibilities include refining management processes, leveraging EAM platforms, and collaborating with clients. A strong background in asset lifecycle management within the utility sector is essential, along with familiarity with tools like IFS Clevest and IFS Copperleaf. #J-18808-Ljbffr

Solutions Architect Shaw/Scott, an award-winning digital marketing agency, is searching for a Solutions Architect to play an important role on our Technical Services team. In this role, you will be responsible for delivering client value by implementing applications and solutions in various platforms, designing data architecture and providing recommendations, as well as architecting marketing frameworks, and languages. You will lead technical solution design and architecture for medium to high complexity projects, crafting solutions that align with client goals and objectives. You will collaborate with teams across multiple practices to understand their requirements and deliver innovative solutions on-time and on-budget with low technical debt. You will also play a vital role in relationships with strategic partners, acting as a trusted resource on behalf of Shaw/Scott while providing thought leadership on new emerging marketing technology. Additionally, you will help grow our business by providing leadership on business development opportunities, helping to both size the engagement and provide recommendations for marketing technology and data solutions. Responsibilities Develop deep and lasting relationships as a trusted data and technology expert with technical stakeholders and customers and convey meaningful understanding of a customer's unique business challenges, and how complex technology solutions can help solve them Serve as subject matter expert for one or more platforms, including cross-functional or upstream technologies (ie databases, CDPs, or other data tools) Maintain technology expertise through certification programs, learning opportunities, and peer mentoring/shadowing Manage delivery of client re-platforming, data integrations, new technology implementations, improved efficiencies and enterprise-level platform migrations, while aligning to project timelines and scope Develop and optimize SQL queries to manipulate and extract data from databases efficiently Articulate complex systems, information diagrams and technical details to articulate completed work and design and implement data processes for marketing technology (ESPs, MAPs, CDPs, Analytics) using APIs and ETL processes Act as a trusted advisor in recommending and implementing AI-driven solutions that innovate, improve outcomes, and keep clients ahead of the rapidly evolving tech landscape Support business development efforts with the proper information, tools, and subject matter expertise to sell engagements within the offering, as well as help with estimate development, scoping and planning Provide hands-on training and/or documentation to help the client or internal teams understand and digest the complexities of marketing technology Manage time effectively to meet deadlines and commitments Gain in-depth understanding of the marketing technology landscape, technology partners and competitive landscape of similar-agencies Demonstrate thought leadership and innovative best practices to develop a point of view on key technologies and or market trends Collaborate with Implementation Solution Engineers to deliver scoped projects Provide leadership through mentoring and coaching junior technical and functional team members Role Requirements 7+ years of hands-on experience in a solution-based role, delivering professional services, including implementing and optimizing data architecture and technical solutions Four-year college degree in computer science, computer technology, or a related field (preferred) Experience with multiple enterprise-level Marketing Automation Platform, including working knowledge of one of the leaders in this space (Oracle Responsys, Salesforce Marketing Cloud, Iterable, Braze, Cordial, Klaviyo, Bloomreach, etc.) Experience with cloud-based data solutions such as Salesforce Marketing Cloud, Redshift, Azure, or Google Cloud Platform, with a strong understanding of data normalization and partitioning Understanding of email deliverability best practices, including IP warming, domain authentication (SPF, DKIM, DMARC), and inbox placement strategies Familiarity with email compliance regulations (e.g., GDPR, CAN-SPAM, CCPA) and their impact on data management Expertise in designing, optimizing and integrating complex data architecture and requirements with business processes for scalable relational (SQL) and NoSQL database architectures (e.g., Responsys, SFMC, Iterable, Braze) Certification(s) in two or more areas of marketing technology and/or email marketing or related platform Ability to lead technical discovery sessions and effectively communicate data requirements to diverse audiences and have excellent written and verbal communication skills with both internal and clients; ability to communicate effectively with both technical and non-technical individuals Experience in writing complex technical documentation, including data schema, data architecture maps, and other supporting documentation Proficient in one or more related practices, including Rest APIs, HTML/CSS, JavaScript, SQL and experience with personalization engines and scripting languages like AMPscript (Salesforce Marketing Cloud), Liquid (Braze, Klaviyo, Cordial), or RPL (Responsys Personalization Language) Resilient and adaptive, adjusts to new challenges in technology or project requirements quickly and is able to adjust course Embraces a growth mindset, demonstrates curiosity, strong strategic thinking and innovative problem-solving skills Demonstrates professionalism with active listening and respectful collaboration Work Environment / Travel We are a 100% remote company where you will work from your home with company-provided equipment to set you up for success. Semi-frequent travel to professional office settings and other events locally and nationally; some overnight travel expected. Compensation In the spirit of pay transparency, we are excited to share the base salary range for this position is $136,000 - $172,000, exclusive of fringe benefits or potential bonuses. If you are hired at Shaw/Scott, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer a generous benefits package, including company paid health insurance, 401K with employer match, 4 weeks PTO per year, parental leave, communication allowance, and more. Our preferred location for this role includes the following states: Washington, Oregon, California, Chicago, Pennsylvania, New York, and Vermont. Why join us? Be part of a forward-thinking team that is passionate about helping businesses unlock the full potential of their marketing technology. We value creativity, innovation, and collaboration, offering opportunities for professional growth and development. Together, we challenge the status quo to create meaningful connections and drive impactful results. #J-18808-Ljbffr