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Solutions manager skills for your resume and career

Updated January 8, 2025
6 min read
Quoted experts
Ehsan Sheybani Ph.D.,
Dak Kopec Ph.D.
Solutions manager example skills
Below we've compiled a list of the most critical solutions manager skills. We ranked the top skills for solutions managers based on the percentage of resumes they appeared on. For example, 10.1% of solutions manager resumes contained healthcare as a skill. Continue reading to find out what skills a solutions manager needs to be successful in the workplace.

15 solutions manager skills for your resume and career

1. Healthcare

Healthcare is the maintenance or improvement of a person's health by the diagnosis and treatment of a person's injury, illness, or any other disease. Healthcare is a basic necessity of human life and is the responsibility of the country's government to ensure that each person gets healthcare. Providing healthcare is the job of certified health professionals that includes doctors, surgeons, nurses, and other physicians. Pharmaceutical companies, hospitals, dentistry, therapy, and health training all come under healthcare. Healthcare plays a vital role in the country's economy and its development.

Here's how solutions managers use healthcare:
  • Developed first desktop software asset management process for healthcare system and reduced potential of software licensing liability.
  • Collaborated with clinical affairs team to review and edit clinical material used by healthcare clinics and drugstore.com.

2. Cloud

Cloud is a server that is accessed over the internet. There are different programs and software that also run on these servers. These clouds can be accessed from anywhere in the world as they are not present in your computer storage, but have their online servers. Cloud consists of data centers all across the world.

Here's how solutions managers use cloud:
  • Developed new opportunities and managed migrations of existing solutions to new Cloud environment.
  • Ensured successful Data Center and Cloud Service orders by providing training, support and guidance to the Project management team.

3. Project Management

Here's how solutions managers use project management:
  • Utilized Project Management disciplines for highly complex virtual teams consisting of internal and external clients in order to implement procurement solutions.
  • Managed and mitigated project issues and risks utilizing a customized Waterfall, Agile, Blended project management methodology when needed.

4. Architecture

Here's how solutions managers use architecture:
  • Managed, engineered, designed, and streamlined application architecture/enterprise architecture to be data center redundant in case of a failure.
  • Matured Solution Architecture team's Software Development Life Cycle (SDLC) capabilities by implementing standardized requirements gathering and testing procedures.

5. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how solutions managers use business development:
  • Coordinated solutions and business development activities with a large network of channel partners, while concurrently managing several key initiatives.
  • Worked with senior account executives to identify sales opportunities and to develop strategies to accelerate business development of the account.

6. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how solutions managers use crm:
  • Lead change management initiatives related to enterprise-wide Financial Systems and CRM implementation engaging with both Applications Development and Technical Support resources.
  • Supported daily corporate operations and CRM functionality.

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7. Pre Sales

Here's how solutions managers use pre sales:
  • Assisted in HPe3000 and MPE/iX sales and pre sales support.
  • Developed Open Source Readiness Assessment (OpeRA ) consulting framework Providing Pre sales support to the sales team.

8. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how solutions managers use customer service:
  • Supervised 2 outside and 3 inside sales/support/customer service reps and maintained daily/weekly reporting and correspondence to senior executives for my team.
  • Responded to customer service issues, assisted with troubleshooting and resolving problems to prevent merchandise returns and customer dissatisfaction.

9. Infrastructure

Infrastructure includes the organizational and physical structures needed to run an area or a society smoothly. It is a group of basic facilities required for any society or firm to run sustainably and efficiently. The infrastructural system is a high investing area and helps majorly in flourishing the economy and prosperity of a country. It is an underlying system needed for ensuring the safety and comfort of the public and to run a country smoothly. All the tasks needed to be performed for a flourishing economy and a happy and healthy public are included in infrastructure.

Here's how solutions managers use infrastructure:
  • Developed and delivered Municipal Wireless seminars for municipalities on the financial, logistical uses and benefits of wireless infrastructure.
  • Completed comprehensive feasibility analyses, offering development, and infrastructure deployment to implement within Oracle's Application Solution Centers.

10. ERP

Enterprise Resource Planning (ERP) is computer software used by major corporations and organizations for conducting their management and accounting tasks efficiently. ERP systems bind different business processes with each other allowing smoother flow of data between them resulting in swift project assessment and completion.

Here's how solutions managers use erp:
  • Utilized relationships to convince State to procure ERP software separately from implementation services.
  • Developed lab Enterprise Resource Planning (ERP) system requirements and vendor selection.

11. Product Development

Product development is the complete procedure of creating a product from concept until release of the final product. Product development has many stages after which a product is released into the market. Identifying the need, creating the opportunity, conceptualizing a product, and providing a solution, all are different stages of product development.

Here's how solutions managers use product development:
  • Lead the new product development process in search of solutions in the monitoring segments that support mechanical ventilation and respiratory monitoring.
  • Maintained excellent client relationships and understanding of client technology needs to lead product evolution and new product development.

12. Business Process

A business process is a group of tasks that are performed by people working in a business to attain a worthy product and to present it to their customers. A business process can also be defined as performing several steps to achieve a certain goal set by a company. Business processes need to set purposeful goals and the outcome of that goal should be clear.

Here's how solutions managers use business process:
  • Developed business plan, feasibility studies and scoping of business process, coordinated project selection, and structured execution.
  • Configured and Managed a Solution Manager 4.0 landscape for Monitoring, Upgrade Management, and Business Process documentation.

13. Client Facing

Here's how solutions managers use client facing:
  • Acted as a business analyst on a number of key client facing projects.
  • Subject matter expert for client facing demonstration and discussion.

14. Customer Satisfaction

Here's how solutions managers use customer satisfaction:
  • Managed contract negotiation, scope definition, project scheduling, resource management, profitability and delivery which led to customer satisfaction.
  • Lead continuous process improvement initiatives that led to measurable business impact and directly contributed to patient safety and customer satisfaction.

15. QA

QA, or Quality Assurance is a procedure that entails all of the steps taken to avoid any errors in the manufacturing process or in the production of the goods that a company produces. It can also include ensuring the consistency of the services rendered. Quality assurance ensures that the quality of the service delivered to consumers meets or exceeds the promised expectations. This greatly aids in the prevention of any complications that might arise after the goods or services have been distributed. It makes sure that customers are satisfied.

Here's how solutions managers use qa:
  • Installed Gold Client software to further improve data validation testing in the QA environments.
  • Work with developers and QA Engineers to produce and test new features and fixes.
top-skills

What skills help Solutions Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on solutions manager resumes?

Ehsan Sheybani Ph.D.

Professor, University of South Florida

Analytical and problem-solving skills, Strong technical skills, The ability to work well under pressure, attention to detail, teamwork skills, organization and time management, interpersonal and communication skills, management and leadership skills.

What hard/technical skills are most important for solutions managers?

Dak Kopec Ph.D.

Associate Professor, Coordinator, BA Interior Architecture and Design and Master of Design Program, University Of Nevada, Las Vegas

Revit and CAD. Especially as these relate to performative design. What I mean by performative design are technologically feature-rich buildings to respond to atmospheric and environmental conditions that support human occupation and productivity.

List of solutions manager skills to add to your resume

Solutions manager skills

The most important skills for a solutions manager resume and required skills for a solutions manager to have include:

  • Healthcare
  • Cloud
  • Project Management
  • Architecture
  • Business Development
  • CRM
  • Pre Sales
  • Customer Service
  • Infrastructure
  • ERP
  • Product Development
  • Business Process
  • Client Facing
  • Customer Satisfaction
  • QA
  • Windows
  • Booking
  • Lifecycle Management
  • Reservations
  • Product Knowledge
  • Visualization
  • Excellent Interpersonal
  • Enterprise Applications
  • Java
  • Sales Process
  • Emerging Technologies
  • Cash Management
  • Charm
  • Azure
  • SME
  • HR
  • Database
  • Regression
  • Enterprise Solutions
  • Shared Services
  • C-Level
  • Cycle Management
  • Amazon Web Services
  • BI
  • Digital Marketing
  • Direct Reports
  • Develop Team
  • Ongoing Development
  • Prototyping

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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