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Solvay Bank jobs in Syracuse, NY

- 57 jobs
  • Customer Relations Specialist

    Solvay Bank 4.0company rating

    Solvay Bank job in Syracuse, NY

    At Solvay Bank, our formula for success combines the traditions of our culture and a sharp strategic vision. We are a growth-oriented community bank that fosters excellence, pride, teamwork and engagement in our workplace. Consider an exciting opportunity as part of our customer relations call center team. Customer Relations Specialist Our customer relations staff has a passion for excellence in customer service and are focused in their goal of doing what is right for our customers. They reach out to current customers to inspire new business, while also cross selling when appropriate on inbound calls. Customer Relations Specialists advise customers on financial services, collaborate with other to ensure high-quality customer service, and have excellent communication skills. For over 100 years Solvay Bank has been dedicated to our customers and our community. Join us and enjoy the many rewards; matched 401(K) retirement savings, health and dental coverage, and more. **Internal candidates must submit application by 11/3/2025 Solvay Bank is an EOE/AA/Disability/Veteran ********************************************************************************************************************* ************************************************************* Position Title: Reports To: Customer Relations Specialist Customer Relations Supervisor Position Summary: Provides quality service by telephone or electronic communication to bank customers in an efficient and professional manner and adheres to Bank defined Client Service Standards. Inspires new business, while also cross selling when appropriate on inbound calls. Essential Duties and Responsibilities: Fosters a positive and professional customer service experience during all interactions with customers and co-workers. Researches and resolves customer inquiries in a timely manner to ensure customer satisfaction. Maintains “ownership” of the inquiry until adequately resolved. Responds to First base inquires in a timely fashion and follows up with co-workers associated with the customer inquiry. Maintains knowledge of products and services and is able to cross sell them to our customers. They include but are not limited to, Business Online Banking, ACH, Merchant Services, iBank, Positive Pay, Deposit Accounts, Certificates of Deposit, Insurance, Mortgages, Trust and Investment Services, Consumer Loan Products, and other retail products that are supported by the Customer Relations Department. Responds to customer inquiries regarding bank products and services, Personal Online Banking, Business Online Banking, and reset passwords as needed. Answers customer questions, researches account problems and generates changes to accounts as needed. Performs assigned daily departmental functions and acts as a backup as needed. Assist with special projects as needed. Maintain a high degree of confidentiality regarding customer accounts. Qualifications: Knowledge of banking products, policies, and regulations. Strong interpersonal and communication (oral and written) skills. Ability to cultivate and sustain strong customer relationships. Understands Solvay Bank Work Values and visibly exhibits these values in daily approach to work and work relationships. Experience and Education: 2 or more years of banking experience in a customer service/sales role. Demonstrated success in problem resolution and cross sell ability. Demonstrated knowledge of retail products, loan products, and services. Skills and Attributes: Critical Thinking - Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to customer inquiries. Written / Electronic Communication - Communicates effectively both verbal and written as appropriate for the needs of the audience. Verbal Communication - Conveys information respectfully and intelligently by verbally communicating information and ideas so that others understand. Motivation - Is self-motivated and has the ability to develop successful relationships with customers and co-workers. Creativity and Innovation - Develops new and original ideas that foster growth and efficiency within retail banking and the customer care arena. Dedication and Involvement - Is involved with the Solvay Bank Community and Staff. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, sit, and climb stairs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is moderate.
    $35k-40k yearly est. Auto-Apply 55d ago
  • Assistant Branch Manager - North Syracuse Office

    Solvay Bank 4.0company rating

    Solvay Bank job in Syracuse, NY

    At Solvay Bank, our formula for success combines the traditions of our culture and a sharp strategic vision. We are a growth-oriented community bank that fosters excellence, pride, teamwork and engagement in our workplace. Consider an exciting opportunity as part of our retail banking team. Assistant Branch Manager - North Syracuse Office Our retail staff has a passion for excellence in customer service and are focused in their goal of doing what is right for our customers. The Assistant Branch Manager supports the Branch Manager by overseeing the efficient operation of the branch to ensure all operational functions are completely and properly performed by the staff. The successful candidate will assist branch staff with inquiries and problem resolution. They exercise independent judgement and discretion within established policies and procedures to analyze facts or circumstances surrounding problems or transactions and takes appropriate actions. The ideal candidate will have strong customer service and sales skills, as well as strong written communication skills and exceptional numerical aptitude. A minimum of three - five years' experience in retail banking required. For over 100 years Solvay Bank has been dedicated to our customers and our community. Join us and enjoy the many rewards; matched 401(K) retirement savings, health and dental coverage, and more. Internal applications must be received by 10/22/2025 Solvay Bank is an EOE/AA/Disability/Veteran ********************************************************************************************************************* *************************************************************
    $50k-61k yearly est. Auto-Apply 60d+ ago
  • Custodian

    The Lyons National Bank 4.2company rating

    Newark, NY job

    LNB has a Part-Time opening for a Custodian in our Newark Branch. The hours for this position occur after normal business hours. This position will be responsible for performing a variety of duties relating to the cleanliness and maintenance of the Bank's buildings, grounds, and equipment. Duties include but are not limited to sweeping, mopping, and vacuuming floors; cleaning restrooms and trash removal. Skills needed for this position include basic reading, writing, and math skills; ability to bend, stoop, sit, stand, reach, and lift objects weighing up to 50 pounds, visual and auditory skills; valid driver's license. Qualified candidates will possess a high school diploma or equivalent. Candidates must be able to successfully pass a background check, including criminal history. The pay range for this position is $17.00 to $20.00 per hour, depending on experience and qualifications. (Range may be adjusted for applicants with significant experience.) The Lyons National Bank is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply.
    $17-20 hourly Auto-Apply 60d+ ago
  • Technical Support Technician

    Americu Credit Union 3.9company rating

    Rome, NY job

    Technical Support Technician Location: 231 Hill Road, Rome, NY 13441 Pay Rate: $24.63/hour to $30.78/hour, actual rates will depend on experience. Who Are We? AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.7 Billion and serving a membership base of over 170,000 members across Central New York, the United States, and beyond. For 75 years we have been committed to our members, our employees, and our communities. In 2025, we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 38th nationwide! The Position: AmeriCU Credit Union is in search of a Technical Support Technician who aligns directly with our mission to provide our members with the right financial services to live life, dream big, and achieve financial success, and our vision to be the most admired organization in every community we serve. As, Technical Support Technician you will act as a central point of contact for all staff regarding questions or problems pertaining to the services delivered from the Member Technology Services Division. Review, analyze, and evaluate information technology systems operations and maintain knowledge of commonly used concepts, practices, and procedures. What You'll Do: As a Technical Support Technician your primary responsibilities will include: Serve as first point of contact with customers to respond to telephone and electronic requests for support as part of the Support Desk; typical issues include password resets, application functionality questions, basic user training, role based access, equipment troubleshooting and processing and/or completing access requests. Provide exemplary customer service while ensuring the on-going maintenance and development of positive customer relationships with team members and end- users. Escalate tickets as necessary while maintaining overall issue ownership. Responsible for multiple applications user account creation, deletion and modification. Escalate any task to the 2nd level with administrative credentials to complete the request as necessary. Enter, monitor and update support desk tickets in the Tracking system to track progress and resolution of customer issues. Ensure that issues are correctly documented in the support desk ticketing system application. Contact vendors directly with performance or outage issues and provide feedback to the vendors during the investigative phase. Relay information back to the appropriate department and document in the Tracking system. Come grow with us! Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits: Competitive rates on our Medical, Dental and Vision plans Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU's High Deductible Health plans Paid Holidays Paid Time off - Vacation, Personal or Sick and Birthday Employee Appreciation Events 401(k) Matching after 1 year of employment Employee Assistance Program Tuition Reimbursement for Full-time employees after 1 year of employment Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees Enhanced Short Term Disability - at no cost to you! Get to know us more by clicking on the links below. See why YOU should choose AmeriCU! ***************************************** ************************************
    $24.6-30.8 hourly 57d ago
  • Mortgage Loan Officer

    Americu Credit Union 3.9company rating

    Syracuse, NY job

    Mortgage Loan Officer - External Mortgage Sales Sign on Bonus! Location: Syracuse, NY Base Rate compensation structure: First 180 days: $25.00/hour +commissions total earning potential of $100,000+ annually as long as performance expectations are met. Thereafter: commissions only Who Are We? AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.7 Billion and serving a membership base of over 170,000 members across Central New York, the United States, and beyond. For 75 years we have been committed to our members, our employees, and our communities. In 2025, we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 38th nationwide! The Position: AmeriCU Credit Union is in search of a Mortgage Loan Officer who aligns directly with our mission to provide our members with the right financial services to live life, dream big, and achieve financial success, and our vision to be the most admired organization in every community we serve. As a Mortgage Loan Officer, you will work with the membership and collaboratively with the Mortgage Sales team to provide our members with the right products & services to meet their needs. A Mortgage Loan Officer should provide exceptional member service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics, complying with all Federal and state compliance policies and adhering to Home Mortgage Disclosure Act (HDMA) guidelines. Key responsibilities include: Business Development & Networking Proactively conduct outside sales calls to generate new business opportunities. Build and maintain relationships with realtors, builders, developers, and consumer networking groups. Personally engage with referral sources through meetings, community events, and business functions. Cultivate and sustain recurring referral channels to support ongoing mortgage loan production and meet established performance goals. Member Consultation & Service Consult with members to identify mortgage solutions that best fit their financial needs. Deliver expert guidance and exceptional service to both current and prospective members seeking residential mortgage information. Loan Application & Credit Assessment Interview applicants to gather detailed financial information, including income, goals, and credit history, to assess loan eligibility. Analyze financial and credit data to determine creditworthiness. Accurately enter application details into point-of-sale origination software. Guide members through the application process, addressing questions and providing counseling on available mortgage programs. Request and collect any additional documentation needed to complete the loan application package prior to processing. Come grow with us! Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits: Competitive rates on our Medical, Dental and Vision plans Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU's High Deductible Health plans Paid Holidays Paid Time off - Vacation, Personal or Sick and Birthday Employee Appreciation Events 401(k) Matching after 1 year of employment Employee Assistance Program Tuition Reimbursement for Full-time employees after 1 year of employment Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees Enhanced Short Term Disability - at no cost to you! Get to know us more by clicking on the links below. See why YOU should choose AmeriCU! ***************************************** ************************************
    $100k yearly 60d+ ago
  • Workplace Banking Coordinator

    Pathfinder Bank 3.6company rating

    Syracuse, NY job

    Make Local Impact. Build Meaningful Partnerships. Grow Your Career. Are you passionate about connecting people with resources that improve their financial lives? Do you thrive in relationship-driven roles and enjoy being out in the community? Join Pathfinder Bank as a Workplace Banking Coordinator and become a vital link between local businesses and their employees and the banking services they need most. About the Role: As a Workplace Banking Coordinator, you'll lead the charge in growing and nurturing business partnerships through our Bank at Work program. This is not a desk job-you'll be actively out in the field meeting with employers, presenting financial wellness options to their teams, and helping individuals and businesses find the right solutions for their unique needs. Objectives: * Build relationships with local businesses and become their go-to banking resource. * Promote our Bank at Work program by providing onsite services like account openings, product education, and financial wellness sessions. * Support employees in understanding their personal finance options-from checking accounts and savings tools to loan products and retirement solutions. * Provide financial guidance to both businesses and individuals that strengthens retention and deepens client trust. * Facilitate seamless service by acting as a liaison between the business, its employees, and the bank. * Drive growth by identifying new opportunities to expand the Bank at Work program and deepen engagement with existing clients. * Champion customer satisfaction and ensure services are delivered in line with compliance and regulatory standards. Requirements * High school diploma or equivalent required. * 5+ years of experience in business banking, financial services, or customer relationship management. * A relationship-builder with excellent communication and interpersonal skills. * Confidence in presenting financial solutions to individuals and business groups. * A proactive, service-minded, and results-driven mindset. * Strong organizational and time-management skills. * A valid driver's license and willingness to travel within your community. Preferred Requirements * An associate's or bachelor's degree in Business, Finance, or a related field. * Experience launching or managing a successful Bank at Work program.
    $78k-111k yearly est. 47d ago
  • Assistant Vice President, Secondary Market & Credit Administration

    Americu Credit Union 3.9company rating

    Rome, NY job

    Assistant Vice President, Secondary Market & Credit Administration Location: Rome, NY Starting Salary Range $108,372 to $135,466 actual starting rate would depend on experience. Who Are We? AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.7 Billion and serving a membership base of over 170,000 members across Central New York, the United States, and beyond. For 75 years we have been committed to our members, our employees, and our communities. In 2025, we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 38th nationwide! Are you a strategic leader ready to shape the future of mortgage lending? AmeriCU is seeking an inspiring AVP to lead our Secondary Market & Credit Administration team! What You'll Do: Lead & Inspire: Mentor and manage high-performing Mortgage and Home Equity teams, driving innovation and operational excellence. Drive Strategy: Oversee policies, systems, and processes that support our mission and deliver first-class service to members. Optimize & Innovate: Manage credit risk, pricing, and secondary market activities to maximize profitability and member value. Champion Compliance: Ensure we meet all regulatory and secondary market standards with confidence. Collaborate & Influence: Work with executives, vendors, and cross-functional teams to launch new products, improve workflows, and deliver results. Grow Talent: Coach, develop, and empower your team to achieve their best. What You Bring: Bachelor's degree in business or management (or equivalent experience) 7+ years in mortgage lending operations, 3+ years in management Deep knowledge of loan origination/servicing systems (FICS, Symitar, DU, Encompass, Calyx, LQB) Strong analytical, leadership, and communication skills Passion for process improvement and delivering exceptional service Why AmeriCU? Make a real impact on our members' financial success Be part of a collaborative, innovative, and supportive culture Lead change and drive results in a dynamic environment Ready to take your mortgage career to the next level? Apply today and help us build brighter financial futures!
    $108.4k-135.5k yearly 60d+ ago
  • HR Specialist

    The Lyons National Bank 4.2company rating

    Geneva, NY job

    Human Resources Specialist The Lyons National Bank, a growth-oriented community bank located in the Finger Lakes Region of Central New York, is currently seeking an extremely self-motivated and responsible professional to fill the position of Human Resources Specialist, working out of Geneva, NY. If you are passionate about fostering a positive workplace culture and have a knack for problem-solving, we'd love to hear from you! In this role, you will play a key part in assisting with the management of a number of HR operations, ensuring compliance with policies and labor law knowledge and supporting employees throughout their journey with our organization including onboarding. Additional responsibilities will include the assistance of payroll processing, monthly reconciliations and federal, state and internal reporting requirements. The successful candidate will possess exceptional interpersonal relations and communication skills, strong organizational and multitasking abilities, and a comprehensive knowledge of operating systems/software. The ability to handle sensitive information with confidentiality and professionalism are a must as well as having a high level of attention to detail. Experience with ADP Workforce Now is preferred. Qualified candidates will possess an Associates degree or equivalent along with a minimum of two (2) years related experience. The pay range for this position is $22.00 to $30.80 per hour, depending on experience and qualifications. (Range may be adjusted for applicants with significant experience.) The Lyons National Bank is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply.
    $22-30.8 hourly Auto-Apply 58d ago
  • Member Relationship Advisor

    Americu Credit Union 3.9company rating

    Liverpool, NY job

    Member Relationship Advisor 7474 Oswego Rd, Liverpool, NY 13090 Starting Pay for this role - $19.31/hour to $24.14/hour, actual starting pay will depend on experience Position is overtime eligible and incentive eligible Who Are We? AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.7 Billion and serving a membership base of over 170,000 members across Central New York, the United States, and beyond. For 75 years we have been committed to our members, our employees, and our communities. In 2025, we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 38th nationwide! The Position: AmeriCU Credit Union is in search of a Member Relationship Advisor who aligns directly with our mission to provide our members with the right financial services to live life, dream big, and achieve financial success, and our vision to be the most admired organization in every community we serve. As a Member Relationship Advisor you will provide professional and quality service that exceeds member expectations. Evaluate member needs to provide the right financial products and services. Develop, manage, expand and retain relationships with members and potential members. Educate and prepare members for financial success. What You'll Do: As a Member Relationship Advisor your primary responsibilities will include: Demonstrates a general understanding of AmeriCU's Strategic Plan and how their role impacts the success of the credit union Provide knowledgeable and professional service to our members while taking them through financial wellness reviews Building financial fitness with members by retaining, expanding, and acquiring all types of personal and commercial accounts Providing a consultative sales approach to meet our members financial needs by effectively interpreting credit bureau reports, proactively identifying opportunities to cross-sell and up sell beneficial products and services to include secured and unsecured loans, credit cards and real estate loans. Demonstrates the ability to contribute to Financial Center lending goals, including error free loan documentation. Develop a strong partnership with line of business partners for the purpose of focusing on member acquisition and deepening the relationship of current members Meet or exceed annual sales and service goals as assigned Calling on book of business, setting appointments, following up on referrals and going out into the field to obtain new business Come grow with us! Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits: Competitive rates on our Medical, Dental and Vision plans Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU's High Deductible Health plans Paid Holidays Paid Time off Employee Appreciation Events 401(k) Matching after 1 year of employment Employee Assistance Program Tuition Reimbursement for Full-time employees after 1 year of employment Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees Enhanced Short Term Disability - at no cost to you! Get to know us more by clinking on the links below. See why YOU should choose AmeriCU! ***************************************** ************************************
    $19.3-24.1 hourly 57d ago
  • Call Center Representative

    Americu Credit Union 3.9company rating

    Liverpool, NY job

    Starting Rate - $19.00/hour to $22.00/hour, actual rate will depend on experience. Status: Full Time is overtime eligible and Incentive earning eligible. Who Are We? AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.7 Billion and serving a membership base of over 170,000 members across Central New York, the United States, and beyond. For 75 years we have been committed to our members, our employees, and our communities. In 2025, we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 38th nationwide! The Position: AmeriCU Credit Union is in search of a Call Center Representative who aligns directly with our mission to provide our members with the right financial services to live life, dream big, and achieve financial success, and our vision to be the most admired organization in every community we serve. As a Call Center Representative you will: Serve members by determining requirements; answering inquires; resolve problems; fulfilling requests; maintaining member account data. Manage and expand relationships with members and potential members by providing professional and quality member service and sales that meets or exceeds member expectations. Demonstrate clear verbal and written communication via; telephone, email, chat, and/or video chat. What You'll Do: As a Call Center Representative your primary responsibilities will include: Manage a high volume of inbound/outbound calls in a timely manner. Build sustainable relationships and engage members by providing a superior level of service and support. Perform problem resolution in addition to offering products and services that may fit their needs. Process loan applications and maintain thorough knowledge of the underwriting guidelines and procedures. Maintain knowledge of and adhere to all internal procedures and applicable compliance and risk controls in accordance with credit union and/or regulatory standards and policies. i.e., Bank Secrecy Act and the SAFE Act. Educate, encourage, and upsell members on the use of alternative delivery channels and available digital processes to create a more efficient experience for members and employees. Meet or exceed individual competencies and goals while also contributing overall goals of the organization. Verify and maintain member information captured in Core and CRM systems. Keep equipment operational by following established procedures; reporting malfunctions. Update job knowledge by participating in educational opportunities, along with referring to knowledgebase articles to improve product/service knowledge and performance levels. Uphold the mission and vision that align with AmeriCU's core values and strategic direction. Register in the NMLS database and maintain personal information. Data must be accurate and up to date. Come grow with us! Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits: Come grow with us! Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits: Competitive rates on our Medical, Dental and Vision plans Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU's High Deductible Health plans Paid Holidays Paid Time off Employee Appreciation Events 401(k) Matching after 1 year of employment Employee Assistance Program Tuition Reimbursement for Full-time employees after 1 year of employment Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees Enhanced Short Term Disability - at no cost to you! Get to know us more by clinking on the links below. See why YOU should choose AmeriCU! ***************************************** ************************************
    $19-22 hourly 60d+ ago
  • Deposit Operations Help Desk Specialist

    The Lyons National Bank 4.2company rating

    Geneva, NY job

    The Lyons National Bank has a Full Time opening for a Deposit Operations Help Desk Specialist at our Operations Center, Geneva NY. This available call center position will be responsible for performing a variety of duties to support the customer service function of the bank. This individual will be a critical player working closely with other departments within in the bank to resolve customer issues. The ideal candidate will possess interpersonal relations and communication skills at a level to provide customers with service that exceeds their expectation during each and every encounter. This position requires a high school diploma or equivalent, with an emphasis in business curriculum, and preferably one year related experience. The pay range for this position is $19.00 to $26.60 per hour, depending on experience and qualifications. (Range may be adjusted for applicants with significant experience.) The Lyons National Bank is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply.
    $19-26.6 hourly Auto-Apply 23d ago
  • Senior Project Manager

    Americu Credit Union 3.9company rating

    Rome, NY job

    Senior Project Manager Location: 231 Hill Rd, Rome, NY, 13441 Work Model: Hybrid Starting Salary Range: $85,807.98 to $107,259.98 actual rate will depend on experience Who Are We? AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.7 Billion and serving a membership base of over 170,000 members across Central New York, the United States, and beyond. For 75 years we have been committed to our members, our employees, and our communities. In 2025, we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 38th nationwide! Position Overview The Senior Project Manager works directly with the AVP, Center of Excellence to ensure that project management processes are consistently applied across the organization. This role supports business leads on projects and provides regular progress and challenge reports to leadership across business units. Acting as a central point of contact for project management excellence, the Senior Project Manager fosters collaboration and accountability throughout the organization. Roles & Responsibilities Strategic Project Execution Lead multiple, complex projects simultaneously, ensuring alignment with organizational goals and objectives. Assemble and coordinate project teams, assign responsibilities, and manage all phases of the project lifecycle. Develop and maintain detailed project plans, goals, and budgets with input from subject matter experts. Communicate progress and escalate concerns for strategic initiatives to the AVP, Center of Excellence. Project Management Process Adherence Ensure project teams follow the organization's defined project management processes, including timely updates to project plans and dashboards (e.g., Monday.com). Work with the AVP, Center of Excellence to define project management approaches and best practices. Communicate and educate across the organization on project management approaches and best practices. Daily Project Operations Provide daily support to project teams, removing obstacles and facilitating progress. Schedule, attend, and run project meetings; prepare agendas and share meeting notes (including decisions, key discussions, and action items). Work with teams to identify all work required to fulfill project scope and ensure deliverables are handed over to business units/support groups at project closeout. Responsible for communication, status reporting, and escalation of unresolved issues. Update and maintain Risk, Issue, and Decision logs throughout the project lifecycle. Gain required approvals according to established timelines and escalate unresolved issues as needed. Hold project closeout/retrospective sessions to capture lessons learned. Support for Non-PM Driven Projects Provide administrative and escalation support to project sponsors and business leads on projects without an assigned project manager. Assist business departments with project documentation and participate in project selection meetings as needed. Reporting & Communication Report progress, issues, and roadblocks to AVP, Center of Excellence, and make recommendations for action. Provide regular updates to leadership and stakeholders on project status, milestones, and challenges. Document critical decisions and maintain clear, timely communication in all directions. Support the AVP, Center of Excellence in Project Portfolio reporting. Cross-Organizational Collaboration Coordinate with stakeholders across departments to ensure project success. Act as point of contact for strategic deliverables. Collaborate with business leads to create testing, training, marketing, and communication plans. Change Management & Continuous Improvement Integrate change management activities into project plans, including risk mitigation, readiness evaluation, and stakeholder management. Conduct post-project closure reviews to capture lessons learned and ensure continuous improvement with project management processes. Mentorship & Professional Development Serve as mentor to project managers, fostering professional growth and knowledge sharing. Additional Responsibilities Perform any other duties needed to help drive our vision, fulfill our mission, and abide by AmeriCU's values. Employees are encouraged to provide feedback, act, and connect with each other to ensure we take the right actions to move forward in a way that best represents who we are as an organization. Do the right thing, and you'll be supported. Come grow with us! Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits: Competitive rates on our Medical, Dental and Vision plans Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU's High Deductible Health plans Paid Holidays Paid Time off Employee Appreciation Events 401(k) Matching after 1 year of employment Employee Assistance Program Tuition Reimbursement for Full-time employees after 1 year of employment Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees Enhanced Short Term Disability - at no cost to you! Get to know us more by clinking on the links below. See why YOU should choose AmeriCU! ***************************************** ************************************
    $85.8k-107.3k yearly 2d ago
  • ACH & Checking Operations Specialist

    Pathfinder Bank 3.6company rating

    Oswego, NY job

    At Pathfinder Bank, you're not just starting a job, you're starting a journey with a team that genuinely cares. We believe in building relationships, growing talent from within, and serving the communities we call home. If you're looking for a supportive environment, opportunities to learn, and a chance to be part of something meaningful, this could be the perfect place for you. Summary/Objectives Customer and Employee support for all platforms in the E-Commerce Department with a focus on the ACH process as it relates to both origination and reception. Essential Functions * Perform the daily post and balance of ACH transaction warehouse, completing reconciliations of all files received/sent. * Specialize in ACH processing ensuring proper file delivery and timely processing with Third party Senders, Originators, and others who are affected by NACHA time restraints. * Cross train all ACH functions to ensure coverages of Team. * Oversee the distribution of daily incoming work to other specialists in the area. * Recognize and identify processing problems and notify management when problems occur. * Participate with the coordination of system upgrade testing, expansion of services, conversions and business continuity testing. * Monitor and report deceased customer information to appropriate departments and make complete necessary changes in the core system. * Work on special projects as identified/specified by management. Requirements * High School Graduate or equivalent * Intermediate Computer Skills * Strong Communication Skills * Demonstrate Willingness to be a Team Player * Excellent Customer Service Skills * Ability to multi-task and prioritize * General knowledge of electronic banking processes
    $41k-53k yearly est. 3d ago
  • Banking Associate - Baldwinsville Office

    Solvay Bank 4.0company rating

    Solvay Bank job in Baldwinsville, NY

    At Solvay Bank, our formula for success combines the traditions of our culture and a sharp strategic vision. We are a growth-oriented community bank that fosters excellence, pride, teamwork and engagement in our workplace. Consider an exciting opportunity as part of our retail banking team. Banking Associate - Baldwinsville Office Our Banking Associates have a passion for excellence in customer service and are focused in their goal of doing what is right for our customers. They are responsible for providing accurate high-quality customer service on the teller line as well as additional services on the platform line. Our Banking Associates provide a complete range of customer services, including but not limited to, opening new accounts, explaining available products and services, and gathering customer information to process new and existing accounts. They advise customers on financial services, supporting the achievement of retail sales goals, and have excellent communication skills. For over 100 years Solvay Bank has been dedicated to our customers and our community. Join us and enjoy the many rewards; matched 401(K) retirement savings, health and dental coverage, and more. Internal applications must be submitted by 11/24/2025 Solvay Bank is an EOE/AA/Disability/Veteran ********************************************************************************************************************* ************************************************************* Position Title: Reports To: Banking Associate Assistant Branch Manager / Branch Manager POSITION SUMMARY: Receives and pays out money, keeps records of money and negotiable instruments involved in financial transactions, while providing exceptional client service by performing the following duties: JOB RESPONSBILITIES Delivers excellence in customer service, guidance and respect to all Solvay Bank customers and co-workers in accordance with the Solvay Bank Client Service Standards Thoroughly understands, embraces and exhibits Solvay Bank Values and serves as an example to others in actions and words Receives checks and cash for deposit, verifies amount and examines checks for endorsements Cashes checks and pays out money after verification of signatures and customer balances Processes negotiable instruments following all policies and procedures Enters customer transactions into computer software to record transactions, and issues computer generated receipts Place holds on accounts in accordance with bank and regulatory policy Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen Develops strong knowledge of the Bank's deposit and electronic banking products so as able to recognizes client needs and makes appropriate recommendations or referrals to co-workers Removes deposits from and counts and balances cash in automated teller machines and night depository Maintains proper cash level in drawers, keeps cash secure, and maintains a high level of security for the bank Accepts stop payment requests and address changes, distributing to the proper personnel for processing Assists with daily scanning to balance branch As needed, educates and assists customers with opening various types of deposit accounts, ordering debit cards and changes to existing accounts. Provides information on products and services that meet the customer's need and wants in accordance with all Bank procedures. Maintain the ability to actively and professionally cross-sell Bank products and other Bank services. Adheres to established policies, procedures and federal regulations Performs other tasks requested by supervisor/manager as they relate to the bank and its functions Adheres to Information Security policies and related regulatory policies, procedures and standards designed to protect customer and Bank-owned information Ensures excellent customer service by working in alternative branches as needed and requested by management, fostering teamwork across the retail network. QUALIFICATIONS: Experience in counting currency and coin Good math aptitude Ability to deal effectively and tactfully with all types of customers EDUCATION AND/OR EXPERIENCE: High School Graduate or GED Customer service experience Previous cash handling experience PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, sit, and climb stairs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is moderate.
    $98k-158k yearly est. Auto-Apply 33d ago
  • Financial Advisor

    Americu Credit Union 3.9company rating

    Rome, NY job

    Financial Advisor The range for this position: Base Salary $75,000 for the first 12 to 15 months. After initial ramp up period, salary of $40,000 + commissions, position is also bonus eligible! This position is remote eligible! Who Are We? AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.7 Billion and serving a membership base of over 170,000 members across Central New York, the United States, and beyond. For 75 years we have been committed to our members, our employees, and our communities. In 2025, we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 38th nationwide! The Position: AmeriCU Credit Union is in search of a Financial Advisor who aligns directly with our mission to provide our members with the right financial services to live life, dream big, and achieve financial success, and our vision to be the most admired organization in every community we serve. The Financial Advisor role will: Advise clients so they can live life, dream big and achieve financial success through a one-on-one relationship with a financial advisor committed to their needs. Our advisors are further supported by the banking convenience and products of AmeriCU Credit Union. Actively solicit new and existing investment portfolios and insurance solutions and deliver advice-based solutions catered to the individualized needs of each customer and with the client's best interest in mind. We have a well-established pipeline of financial center referrals and more than 125,000 existing member clients to ensure success. What You'll Do: As a Financial Advisor your primary responsibilities will include: Effectively source prospective clients, capitalize on referrals, assess customer needs through collaboration, utilize the full resources of AmeriCU Investments and the Credit Union to deliver highly customized solutions to meet client needs. Deliver advice to new and existing clients and earn their trust and respect, be solely responsible for successful client relationship management and successfully convert prospective clients into new clients. Recommend investment products and services that are suitable for members, prospects and clients based on their objectives, resources, time horizon, risk profile and preferences. Balance investment management, sales activities, customer service, new client development, administrative, compliance and personal growth and development according to both a day-to-day and longer-term plan. Seek the expertise of specialists, where appropriate, to identify, banking, lending, planning and investment solutions for a client. Increase assets under management by offering robust investment and insurance solutions to clients. Ensure accuracy in completing required CRM and related paperwork to comply with standard procedures, regulatory requirements and firm policies. Maintain and document customer activity in Synapses on a daily basis, to substantiate advisory and referral activity; follow-up on activity levels of all products to meet or exceed expectations. Analyze and interpret portfolio performance reviews and make recommendations for potential changes. Extend the referral network for the organization by continuously looking for opportunities to establish relationships with potential clients. Identify members and business partners with additional profit potential and develop action plans to expand those relationships. Meets or exceeds defined sales and member/client retention goals. Provide a superior level of service and support to all members and clients. Perform other related duties as assigned including providing guidance and training to less experienced financial advisors and assisting in member service and operational activities. Educate, coach and support member relationship advisors on ACM services in assigned region. Complete Member Information Form for each prospective client (member and non-member), submit to Chief Experience / Compliance Office as directed. Come grow with us! Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits: Competitive rates on our Medical, Dental and Vision plans Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU's High Deductible Health plans Paid Holidays Paid Time off Employee Appreciation Events 401(k) Matching after 1 year of employment Employee Assistance Program Tuition Reimbursement for Full-time employees after 1 year of employment Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees Enhanced Short Term Disability - at no cost to you! Get to know us more by clinking on the links below. See why YOU should choose AmeriCU! ***************************************** ************************************
    $40k-75k yearly 60d+ ago
  • VP, Senior Commercial Lender

    Pathfinder Bank 3.6company rating

    East Syracuse, NY job

    Summary/Objectives The VP, Senior Commercial Lender is responsible for prospecting and servicing a variety of commercial loans. Builds a highly visible reputation as a commercial loan expert, resulting in the generation of quality commercial loans that meet the criteria of Pathfinder Bank's loan policies. We are seeking a seasoned Commercial Lender with a focus on Commercial Real Estate (CRE) lending to join our team. As a key player in the mission of Pathfinder Bank, this individual will contribute to building strong relationships, supporting local businesses, and driving the success of entrepreneurs in the communities we serve. The position of VP, Senior Commercial Lender will also assist in achieving Bank and branch goals, and is expected to provide leadership, training and support to less experienced loan officers and other staff members. Essential Functions * Develop and nurture strong, lasting relationships with businesses and entrepreneurs. * Act as a trusted advisor, understanding clients' unique needs, and providing tailored financial solutions. * Assess the creditworthiness of businesses applying for commercial loans. * Responsible for a portfolio of existing commercial loan and deposit customers including renewals, modifications, collections and portfolio monitoring. * Work with a seasoned credit team on comprehensive financial analysis, risk assessments, and presenting findings to committees. * Proactively identify and pursue new business opportunities within the communities we serve. * Collaborate with local businesses, organizations, and professionals to expand the bank's commercial client base. * Structure and negotiate commercial loan transactions with a focus on meeting customer needs, while managing Bank risk. * Work closely with loan committee(s) to secure approvals and ensure compliance with our lending policies. * Take a proactive approach in identifying and addressing potential risks to support the long-term success of our customers. * Be a mentor to other lenders and provide assistance when needed. Secondary Functions * Maintain knowledge of regional and national economic conditions, financing trends, lending regulations, loan documentation, delinquency trends, and loan procedures. * Monitor and manage the performance of the commercial loan portfolio. * Actively participate in community events, forums, and initiatives that align with our mission. * Represent the bank as a positive force for local economic development. * Perform such other duties, as may be assigned or required for efficient operation and business promotion of the Bank. Requirements * Travel will be primarily during the work day using personal vehicle/transportation. * Bachelor's degree in finance, business, or a related field. * Minimum of 7 to 10 years of experience in commercial lending, with experience with CRE loans. * Strong understanding of financial statements, credit analysis, and risk assessment. * Proven track record of successfully originating and managing commercial loans; able to generate $10 - $15million in new loan growth. * Excellent communication and negotiation skills. * Current driver's license and vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.
    $91k-109k yearly est. 12d ago
  • Asset Recovery Specialist

    Americu Credit Union 3.9company rating

    Rome, NY job

    Asset Recovery Specialist 231 Hill Road, Rome, New York 13440 Starting pay rate: $19.84/hour to $27.69/hour, actual rate will depend on experience Status: Full-Time, Non-Exempt Remote Status: Hybrid possible once fully trained and meeting performance expectations. Position does have an on-site requirement weekly. Who Are We? AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.7 Billion and serving a membership base of over 170,000 members across Central New York, the United States, and beyond. For 75 years we have been committed to our members, our employees, and our communities. In 2025, we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 27 out of 70! The Position: AmeriCU Credit Union is in search of an Asset Recovery Specialist who aligns directly with our mission to provide our members with the right financial services to live life, dream big, and achieve financial success, and our vision to be the most admired organization in every community we serve. The Asset Recovery Specialist will: The Asset Recovery Specialist is a senior-level position primarily responsible for leading the management and execution of repossessions, charge-offs, and the placement of accounts with third-party collection agencies and attorneys. This role involves overseeing the entire repossession process, handling of charge-offs, coordinating with external agencies, and the collection of recovery payments. The specialist will support accounts involving legal proceedings such as collection action, bankruptcy, replevin, and foreclosure. Additionally, the position will assist with other crucial functions within the Credit Solutions department to provide solutions for members facing financial difficulties, while minimizing losses for the credit union. The Asset Recovery Specialist requires a high level of expertise and a commitment to fostering team growth and knowledge, assisting in the training and development of other staff. The Asset Recovery Specialist will work closely with the Asset Recovery Manager to ensure effective recovery strategies and compliance with regulatory requirements. What You'll Do: As an Asset Recovery Specialist, you'll play a key role in safeguarding the organization's financial health by leading and optimizing asset recovery operations. This position combines leadership, strategic analysis, and hands-on execution to ensure compliance, efficiency, and exceptional member service. Key Responsibilities: Lead Recovery Operations: Oversee the full repossession process from initiation to completion, ensuring timely and efficient asset recovery. Team Leadership: Provide guidance and mentorship to the Asset Recovery team, fostering collaboration and professional growth. Data-Driven Insights: Analyze recovery trends and performance metrics to identify opportunities for process improvement. Compliance & Accuracy: Maintain precise records and ensure all recovery activities adhere to federal, state, and internal regulations. Third-Party Coordination: Manage relationships with repossession agents, collection agencies, and attorneys; monitor performance and ensure alignment with organizational standards. Charge-Off Management: Handle charge-off accounts, document recovery strategies, and ensure compliance with policies. Financial Processing: Collect and post recovery payments, maintaining accurate transaction records. Member Communication: Provide clear, professional updates to members regarding account status and recovery processes. Reporting: Prepare and present detailed reports on recovery performance using advanced reporting tools. Specialized Support: Assist with bankruptcy, legal accounts, foreclosure processes, and delinquent real estate/commercial portfolios. Continuous Improvement: Participate in team meetings and contribute to process enhancement initiatives. What We're Looking For: Strong leadership and team-building skills. Analytical mindset with experience in data-driven decision-making. Excellent communication and organizational abilities. Knowledge of asset recovery processes, compliance regulations, and financial operations. Ability to manage multiple priorities in a fast-paced environment. Come grow with us! Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits: Competitive rates on our Medical, Dental and Vision plans Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU's High Deductible Health plans Paid Holidays Paid Time off Employee Appreciation Events 401(k) Matching after 1 year of employment Employee Assistance Program Tuition Reimbursement for Full-time employees after 1 year of employment Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees Enhanced Short Term Disability - at no cost to you! Get to know us more by clicking on the links below. See why YOU should choose AmeriCU! ***************************************** ************************************
    $19.8-27.7 hourly 16d ago
  • Card Support Specialist I

    Americu Credit Union 3.9company rating

    Rome, NY job

    Card Support Specialist I 231 Hill Road, Rome, NY 13440 Starting pay rate: $16.78/hour to $20.98/hour, actual rate will depend on experience Status: Full-Time, Non-Exempt Who Are We? AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.7 Billion and serving a membership base of over 170,000 members across Central New York, the United States, and beyond. For 75 years we have been committed to our members, our employees, and our communities. In 2025, we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 38th nationwide! Join our team and play a key role in delivering exceptional member experiences! As a Card Support Specialist I, you'll be the go-to expert for everything related to debit and credit cards, ATMs, and payment solutions. This is a dynamic position where you'll solve problems, provide guidance, and ensure smooth operations for our members and internal teams. What You'll Do Be the problem solver: Assist members and staff with questions and issues related to ATMs, debit/credit cards, bill payments, remote deposits, and disputes. Deliver expert support: Provide accurate credit card information, resolve billing discrepancies, and act as the liaison between AmeriCU and our credit card partners. Manage accounts: Set up new credit card accounts, process adjustments, line increases, and handle account maintenance. Stay ahead of the curve: Maintain deep knowledge of our credit card products, systems, and mobile banking tools to support members and Financial Center staff. Drive member satisfaction: Respond promptly and professionally to inquiries, ensuring confidentiality and exceeding expectations. Collaborate and train: Support Financial Centers with credit card-related training, marketing campaigns, and webinars. Be ready when needed: Participate in AmeriCU's on-call support for ATMs and kiosks, including weekend assistance for urgent card or ATM issues. What We're Looking For Strong organizational and time management skills. Ability to work independently and as part of a team. Excellent communication and problem-solving abilities. A commitment to providing outstanding member service. Come grow with us! Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits: Competitive rates on our Medical, Dental and Vision plans Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU's High Deductible Health plans Paid Holidays Paid Time off Employee Appreciation Events 401(k) Matching after 1 year of employment Employee Assistance Program Tuition Reimbursement for Full-time employees after 1 year of employment Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees Enhanced Short Term Disability - at no cost to you! Get to know us more by clicking on the links below. See why YOU should choose AmeriCU! ***************************************** ************************************
    $16.8-21 hourly 36d ago
  • Commercial Loan Closing Coordinator

    Pathfinder Bank 3.6company rating

    Oswego, NY job

    Apply Today: If you're detail-oriented, organized, and ready to grow your career in commercial lending with a community-focused bank, we want to hear from you. Join the Pathfinder Bank team and be part of something meaningful. Join a team that values your expertise and your community: At Pathfinder Bank, you're not just an employee, you're a valued part of a team that takes pride in helping local businesses and communities grow. When you join us, you're joining a people-first culture built on respect, development, and service. We offer: * Competitive compensation and benefits, including health coverage, 401(k) with company match, and generous paid time off * A commitment to career growth and internal mobility * Community-focused culture with paid volunteer opportunities * A supportive team that truly values your contributions About the Role: Commercial Loan Closing Coordinator We are seeking a proactive and detail-oriented Commercial Loan Closing Coordinator to support our commercial lending team. This role is pivotal in ensuring timely, accurate, and compliant closings for a variety of commercial loans. You'll serve as the key liaison between loan officers, attorneys, borrowers, and internal departments - keeping everything on track and in alignment. Key Responsibilities: * Prepare loan packages and instruction letters for external counsel; collaborate with bank counsel for finalization * Order appraisals, environmental reports, collateral searches, and supporting documentation * Track loan and line expiration dates, collaborating with lenders to ensure proper action is taken * Manage and monitor all commitment conditions to ensure timely clearance * Serve as the main point of contact for all parties involved in the closing process * Prepare and review closing documents, in-house or with closing counsel * Maintain Excel-based reports to track status, deadlines, and progress * Provide post-closing support during the transition to Quality Control What We're Looking For: * Experience in loan processing or closing, preferably in commercial lending * Strong organizational skills and attention to detail * Comfort working with Excel and document systems * Ability to manage multiple priorities and deadlines * Excellent communication and coordination skills Location: This position can be based at either our Oswego headquarters or our East Syracuse branch, depending on candidate preference. Requirements * Associate's degree in finance, business, or equivalent work experience closing real estate loans * Excellent customer service skills and a professional demeanor * Intermediate computer proficiency (especially with Excel) * Strong oral and written communication skills * Basic math skills for loan calculations and document review * Ability to work in a fast-paced environment and manage multiple priorities effectively Preferred Qualifications: * Working knowledge of Federal and State loan compliance regulations * Familiarity with financial institution products and services * Prior experience in commercial or real estate loan processing or closing
    $38k-47k yearly est. 47d ago
  • Banking Associate - Baldwinsville Office

    Solvay Bank 4.0company rating

    Solvay Bank job in Baldwinsville, NY

    At Solvay Bank, our formula for success combines the traditions of our culture and a sharp strategic vision. We are a growth-oriented community bank that fosters excellence, pride, teamwork and engagement in our workplace. Consider an exciting opportunity as part of our retail banking team. Banking Associate - Baldwinsville Office Our Banking Associates have a passion for excellence in customer service and are focused in their goal of doing what is right for our customers. They are responsible for providing accurate high-quality customer service on the teller line as well as additional services on the platform line. Our Banking Associates provide a complete range of customer services, including but not limited to, opening new accounts, explaining available products and services, and gathering customer information to process new and existing accounts. They advise customers on financial services, supporting the achievement of retail sales goals, and have excellent communication skills. For over 100 years Solvay Bank has been dedicated to our customers and our community. Join us and enjoy the many rewards; matched 401(K) retirement savings, health and dental coverage, and more. Internal applications must be submitted by 11/24/2025 Solvay Bank is an EOE/AA/Disability/Veteran ********************************************************************************************************************************************************************************** Position Title: Reports To: Banking Associate Assistant Branch Manager / Branch Manager POSITION SUMMARY: Receives and pays out money, keeps records of money and negotiable instruments involved in financial transactions, while providing exceptional client service by performing the following duties: JOB RESPONSBILITIES Delivers excellence in customer service, guidance and respect to all Solvay Bank customers and co-workers in accordance with the Solvay Bank Client Service Standards Thoroughly understands, embraces and exhibits Solvay Bank Values and serves as an example to others in actions and words Receives checks and cash for deposit, verifies amount and examines checks for endorsements Cashes checks and pays out money after verification of signatures and customer balances Processes negotiable instruments following all policies and procedures Enters customer transactions into computer software to record transactions, and issues computer generated receipts Place holds on accounts in accordance with bank and regulatory policy Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen Develops strong knowledge of the Bank's deposit and electronic banking products so as able to recognizes client needs and makes appropriate recommendations or referrals to co-workers Removes deposits from and counts and balances cash in automated teller machines and night depository Maintains proper cash level in drawers, keeps cash secure, and maintains a high level of security for the bank Accepts stop payment requests and address changes, distributing to the proper personnel for processing Assists with daily scanning to balance branch As needed, educates and assists customers with opening various types of deposit accounts, ordering debit cards and changes to existing accounts. Provides information on products and services that meet the customer's need and wants in accordance with all Bank procedures. Maintain the ability to actively and professionally cross-sell Bank products and other Bank services. Adheres to established policies, procedures and federal regulations Performs other tasks requested by supervisor/manager as they relate to the bank and its functions Adheres to Information Security policies and related regulatory policies, procedures and standards designed to protect customer and Bank-owned information Ensures excellent customer service by working in alternative branches as needed and requested by management, fostering teamwork across the retail network. QUALIFICATIONS: Experience in counting currency and coin Good math aptitude Ability to deal effectively and tactfully with all types of customers EDUCATION AND/OR EXPERIENCE: High School Graduate or GED Customer service experience Previous cash handling experience PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, sit, and climb stairs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is moderate.
    $98k-158k yearly est. Auto-Apply 34d ago

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