Senior Operations Manager - MIT
SBM Management job in Detroit, MI
SBM's Manager in Training (MIT) program is designed to empower ambitious individuals, providing them with the tools and expertise required to excel in a permanent leadership role. As a Sr. Operations Manager (MIT), you will play a pivotal role in coordinating and overseeing the comprehensive execution of contractual obligations between SBM and our valued clients. This dynamic position encompasses a wide array of responsibilities, including strategic planning, meticulous supervision, budget management, vendor and supplier liaisons, fostering strong customer relationships, and the execution of high-level managerial and supervisory duties.
MIT PROGRAM
Our MIT program is a blended-learning, 6-weeks program focused on immersing a manager in all aspects of running a multi-million-dollar business within the facilities industry. Training takes place on-site at one of our Fortune 500 client locations and guides trainees by integrating hands-on training, expert learning, real-time feedback, and personalized advice. The program is ideal for those seeking professional development opportunities at this level.
CAREER PATH
All participants must complete training to advance to a manager role where they will oversee their team. Successful completion of the program is the first step for future leadership opportunities as SBM strongly advocates the philosophy of growth from within. Most of our senior leadership team, including C-suite, Vice Presidents, and Site Managers, have completed the MIT program.
TYPICAL DAY IN TRAINING
As a pivotal team member, you'll contribute to the overarching vision, coordination, and assessment of the account. Your role will encompass a wide array of responsibilities aimed at ensuring the seamless delivery of contracted services. Here are some of the key aspects you'll be immersed in:
Operational Excellence:
* Play a central role in crafting and executing work schedules, guaranteeing the fulfillment of contracted services.
* Maintain a watchful eye on the physical condition of facilities to uphold safety and quality standards.
* Implement thorough inventory, supplies, and equipment management, ensuring a well-stocked and efficient environment.
* Oversee tasks related to 4insite compliance, championing the adherence to industry regulations.
* Spearheaded investigations into improved equipment and methods, fostering innovation and efficiency.
* Review customer service requests with precision to uphold quality and prioritize tasks.
Financial Expertise:
* Analyze budgets to identify areas for cost savings and operational improvement, driving the financial success of the site.
* Work diligently to meet budgeted goals, ensuring financial milestones are consistently achieved.
* Contribute to expanding into new markets, increasing market share, and securing a competitive position within the industry.
Strategic Planning and Communication:
* Coordinate program specifications and contract requirements for potential proposals, demonstrating an acute understanding of client needs.
* Prepare and maintain comprehensive reports on all financial aspects of the business, including forecasting and trends.
* Assure the compliance of local, state, and federal regulations, including but not limited to FLSA, OSHA, and ADA.
* Act as a vital liaison between the company, clients, customers, employees, and subcontractors.
* Conduct regular meetings to maintain effective communication at all levels of the business.
Leadership and Team Development:
* Assume a leadership role when required, stepping in for management to ensure continuous operational flow.
* Leverage your interpersonal and communication skills to foster a positive team environment, motivating a diverse group of individuals.
* Provide valuable feedback to team members, actively participating in their development and assisting in staff planning and recruitment.
Customer Focus:
* Elevate customer advocacy by delivering exceptional customer service and offering unwavering support.
* Continuously strive to meet and exceed customer expectations.
Learning and Development:
* Participate in an expedited training program lasting approximately three months, where you'll receive hands-on experience and mentorship opportunities.
* Drive your own learning plan, covering all aspects of managing a dynamic client facility.
* Upon course completion, you'll have the opportunity to secure a position at one of our prestigious accounts.
Teamwork and Growth:
* Flourish within a fast-paced team environment, where you'll provide operational support, lead management training, solve complex problems, and engage in regular communication with senior management.
* Embrace opportunities for career advancement and be a part of transitions and projects led by key team members across the nation.
QUALIFICATIONS
* Relocation required
* A bachelor's degree or equivalent relevant experience.
* Preferred: 7-10 years of related experience and/or training in facility management.
* Preferred: 7-10 years of supervisory or management experience.
* Proficiency or advanced knowledge in the Microsoft Office Suite.
* Bonus: Some experience in Facilities/Janitorial roles, although not mandatory for the right candidate.
* Desired skills: Presentation abilities, critical thinking, problem-solving capabilities, adept at forming and maintaining business relationships, and computer proficiency.
* Preference for local candidates.
* Preferred: A background in long-standing customer service.
* Preferred: Proven experience in operations and facilities management.
* Bilingual in Spanish preferred
* Active/Transferable DoD TS Clearance preferred
SHIFT: Varies, will include at least 1 weekend day and will be 5 days a week
COMPENSATION AND BENEFITS
An attractive health benefits is offered, which includes medical, dental and vision plans.
Flexible PTO
Compensation: $105,000-$130,000.00 per year (Depending on experience)
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
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Auto-ApplyHR Generalist
SBM Management job in Royal Oak, MI
SBM Management is hiring a Human Resources Generalist. The Human Resources Generalist will responsible for administering policies and procedures relating to all phases of human resources activity. Responsibilities * Maintain knowledge of legal requirements and government reporting regulations affecting human resources functions; ensure organizational policies, procedures, and reporting are in compliance
* Recruit, interview, test and select employees to fill vacant positions
* Plan and conduct new employee orientation
* Maintain records of personnel transactions: hires, promotions, transfers, performance reviews, terminations, and employee statistics for government reporting
* Assist in daily benefits administration to include enrollments, terminations, changes, employee inquiries and monthly reports
* Handle leave administration for designated sites
* Addresses employees' concerns, union grievances and perform all necessary investigations with recommendations for disciplinary action of violation of any company policies.
* Advise management on appropriate resolutions for employer relations issues
* Respond to inquiries regarding policies, procedures and programs
* Prepare employee separation notices and related documentation; conduct exit interviews to determine reasons behind separations
* Provide monthly departmental reports
* Some travel may be required for this position
Qualifications
* Ability to speak effectively in front of groups of customers or employees
* Knowledge of HRIS Human Resource systems, Excel Spreadsheets and Word Processing software
* Union Experience is a plus
Compensation: $65,000 - $75,000 per year
Benefits Include: Medical/Dental/Vision and 401k
Shift: Business hours
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
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Auto-ApplyCustodian
SBM Management job in Ann Arbor, MI
at SBM Management
The Custodian is responsible for the cleanliness and sanitation of all areas assigned.
We are searching for a hardworking dependable individual to join the team as our company continues to grow! We have an immediate opening for a custodian that wants to deliver exceptional customer satisfaction. We are looking for custodial members that have strong customer service skills and can work successfully with other team members.Our innovative employee programs, supportive management structure, and extensive career advancement opportunities make SBM a great place to work. As a result, our turnover rate is one-fourth the national average. We respect and promote the professional and personal growth of our employees and are committed to the success of one another. Teamwork, integrity and compassion are core values of our company, and we go to great lengths to ensure that our employees are satisfied and rewarded for the work that they do.
Responsibilities
Perform janitorial duties
Perform all duties listed on the daily schedule
Operate motorized cleaning equipment
Maintain daily upkeep of assigned area
Report incidents and hazardous conditions to supervisor
Comply with safety rules, policies, and procedures
Stop at risk behavior of others and self
Perform work assignments in a team with other employees
Perform repetitive tasks
Maintain clean work area
Follow all protocols, company procedures, policies, and rules
Take direction and respond to supervision
Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
Fill in during staff shortage
Support shift lead in completing punch-list items
Use proper personal protective equipment
Present a professional appearance and conduct
Understand customer service and satisfaction
Understand reporting systems, and of the environment
Qualifications
May be required to have a valid driver's license.
Completed all safety and task training certification.
May be required to be forklift certified.
Bilingual a plus
Ability to read and interpret instructions, procedures, manuals, and other documents
Strong verbal and written communication skills
Knowledge of cleaning methods and equipment and willing to share with team
Knowledge of the upkeep and care of the cleaning equipment
Knowledge of cleaning compounds and chemicals, and their safe, efficient use
No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.
Compensation: $16.00-$17.00 per hour
Shifts: 6 AM - 11 AM. Monday-Friday
SBM
Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
Auto-ApplyAircraft Cleaner
SBM Management job in Romulus, MI
SBM Management is looking for an Aircraft Cleaner to help them shine! We are searching for a hardworking dependable individual to join the team as our company continues to grow! We have an immediate opening for a custodian that wants to deliver exceptional customer satisfaction. We are looking for custodial members that have strong customer service skills and can work successfully with other team members.
Responsibilities
* Maintain cleanliness in all work areas and adhere to safety portocols at all times
* Provide excellent customer service by responding to requests and ensuring client satisfaction with cleaning services
* Ensure strict compliance with safety regulations and protocols while providing exceptional service to passengers
* Regularly update passenger profiles and maintain accurate aircraft inventory records
* Conduct routine inventory checks to ensure quality, consistency, and readiness of all cabin supplies.
* Replenish cabin supplies according to flight and airline specifications
* Attend daily team briefings and follow safety protocols at all time
* Ensure all assigned cleaning tasks are completed to quality standards and on schedule
* Handle equipment and supplies properly and maintain work areas in an orderly manner
* Work efficiently while consistently delivering high quality results
* Follow all protocols, company procedures, policies, and rules
* Report incidents and hazardous conditions to supervisor
* Use proper personal protective equipment
* Present a professional appearance and conduct
* Perform other duties as assigned or requested
Qualifications
* No education requirement 6 months to one year experience preferred
* May be required to have a valid driver's license
* Must complete all safety and task training certification
* May be required to be forklift certified
* Abiility to read and interpret instructions, procedures, manuals and other documents
* Strong verbal and written communication skills
* Knowledge of cleaning methods and equipment and willing to share with team
* Knowledge of the upkeep and care of the cleaning equipment
* Knowledge of cleaning compounds and chemicals and their safe efficient use.
Compensation: $16.00-$17.90 per hour
Shift: 10:00am-4:00am
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
Auto-ApplyRecycle Technician
SBM Management job in Dearborn, MI
SBM Management is searching for a Recycle Technician! The Recycle Technician will keep assigned recycle and reuse material areas clean and in an orderly condition. Responsibilities * Collect, salvage, and sort reusable or recyclable materials or waste materials such as: Paper, Carboard, Packing Materials, Scrap Metal, Glass ETC.
* Use Equipment such as: Compactors, Vertical Balers, Forklift, Tuggers, Shredders, ETC.
* Work with ropaks, gaylords, iatas, gondolas and other collection containers.
* Inspects materials and sorts items or materials according to type, size, condition, coloring, marking, or other characteristics.
* Weighs materials and containers and keeps records of total amount of waste collected
* Sweep and pick up trash from around dumpsters, utility courtyards, and fence lines.
* Monitor hazardous waste collection areas or handle hazardous waste occasionally (less than 33% of day).
Qualifications
* Appearance - Wear the SBM standard uniform and have good hygiene.
* Attitude - Having a positive, friendly approachable demeanor. Be respectful and make eye contact.
* Responsiveness - Responding positively to requests in a timely manner. Take initiative and pride in your work.
* Equipment & Closets - Maintaining your equipment and closest with organization and care.
* Six months to one year recycling in a company environment or equivalent experience and/or training.
* Prefer H.S. diploma or GED or equivalent combination of training and experience.
* Completed all safety and task training certifications
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
* Ability to speak effectively to customers, co-workers, contactors, and team members.
Shift:
Sunday-Wednesday 6:00am-4:30pm
Sunday-Wednesday 6:00pm-4:30am
Wednesday-Saturday 6:00am-4:30pm
Wednesday-Saturday 6:00pm-4:30am
Compensation: $15.50-$16.50 per hour
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
Auto-ApplySite Manager
SBM Management job in Dearborn, MI
SBM Management is searching for a dynamic Site Manager! The Site Manager coordinates and directs operations necessary to carry out contractual responsibilities of the company, including all planning, supervision, budgeting, vendor and supplier contact, customer relations, and other high-level managerial responsibilities.
Responsibilities
* Plans and develops work schedules to ensure adequate service.
* Prepares schedules for service personnel assign personnel to routes.
* Inspects and evaluates the physical condition of the establishment for program compliance, i.e., safety, quality, and service.
* Audits and maintains inventories, supplies, and equipment.
* Investigates new and promotes improved equipment and methods.
* Reviews customer requests for service to ascertain the cause for the service request, type of malfunction, and address with the manager.
* Implements organization policies and goals.
* Analyzes & facilitates budget requests to identify areas in which reductions can be made.
* Assist in promoting services performed to develop new markets, increase market share, and obtain a competitive position in the industry.
* Inspects plant and evaluates the use of space and facilities.
* Assists with plans, budgets, and schedules modifications, including cost estimates, bid sheets, and contracts.
* Ensures that the site meets budget goals on a sustaining basis.
* Assist in developing long-range plans, conceptual designs, and capital outlay requirements for program/process improvements.
* Coordinates program specifications, requirements for proposals and contracts, and associated documents.
* Compiles data for preparing estimates.
* Maintain and report on the financial part of business, such as labor hours, overhead, supplies, expenses, billing, forecasting, and any changes to these areas.
* Maintain a safe work environment for self and employees.
* Ensure compliance with local, state, and federal regulations, such as FLSA, OSHA, ADA, etc.
* Directs supervisory management engaged in support of facilities programs.
* Acts as liaison between the company, customers, clients, employees, and subcontractors.
* Maintains contract and contractor status databases.
* Reviews all correspondence concerning contractors and responds as appropriate.
* Establishes and maintains contact with contractors to ensure the smooth working of the contract process.
* Conduct and attend meetings to communicate top-down and bottom-up consistently with customers, clients, and employees.
* Assist with human resource concerns and issues.
Qualifications
* Operations experience
* Significant facilities management experience
* Able to provide exceptional customer service and manage multiple projects while adhering to strict deadlines.
* Excellent written and verbal communication skills
* Strong problem-solving skills
* Adept at using Microsoft Office Suite, including Word and Excel
Compensation: $65,000 - $75,000 per year
Shift: Day shift- 6am-2:30p with flexibility based on business needs
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
#LI-MM1
Auto-ApplyCustodial Supervisor
SBM Management job in Dearborn, MI
at SBM Management
SBM Management is searching for a Custodial Supervisor! The Custodial Supervisor will be responsible for the assignment and direct supervision of custodial employees in maintaining the cleanliness and sanitation of the assigned areas. The supervisor will inspect areas, equipment, and working conditions to ensure compliance with sanitation and OSHA regulations.
Responsibilities
Coordinate and supervise the activities of employees in the Custodial program
Train and instruct employees in tasks, safety, policies, and procedures
Ensure that custodial services meet the needs of the site
Ensure custodial personnel have the equipment and supplies necessary to perform their job
Issues supplies to custodians as needed
Conduct regular quality, service, and safety inspections of assigned areas and reporting the results of the inspections with particular emphasis on needed repairs
Evaluate and recommend new custodial supplies and equipment by conducting testing
Ensure specified contract services are provided by the contractor by inspecting the work performed
Advises the immediate supervisor when shortcomings or other deficiencies of work are noted
Report employee personnel and customer issues to supervisor
Report accidents and incidents to the supervisor immediately
Carry out management responsibilities in accordance with the organization's policies and applicable laws
Interview, hire, plans, assign, and direct work
Ensure each team member works in conformance with SBM policies and procedures
Ensure operational excellence through training, coaching, disciplining, and encouragement of team members
Address complaints and resolve problems
Ensure employees are properly trained on tasks and safety requirements
Monitor employees for proper use of personal protective equipment, and supplies
Provide recommendations for corrective action on areas that need improvement
Review and maintain employee's records such as attendance and metric data
Correct at risk behavior then reports to the supervisor immediately
Qualifications
May be required to have a valid driver's license.
CPR/AED/First Aid certification a plus
A minimum of two to three years of experience, or equivalent combination of education and experience, such as an A.A. Degree with 2+ years experience or a Bachelor's degree (B.A. or B.S.); with a minimum one year related experience and/or training.
Compensation: $55,000 - 60,000 per year
Benefits Include: Medical/Dental/Vision and 401k
Shift: 2ND
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
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Auto-ApplyFinance Manager
SBM Management job in Royal Oak, MI
at SBM Management
The Operations Finance Manager is responsible for overseeing forecasting and budget performance for assigned divisions and departments. The successful candidate will interface with the operations teams and corporate departments to identify ways to maximize profitability and maintain sustainable metrics for operational and customer service excellence. The Finance Manager will participate in financial due diligence for new business opportunities (RFP review, bid modeling) and will maintain a variety of resources to accurately support cost accounting, forecasting and continued due diligence.
Responsibilities
Provide support to the site Operations and Account Management teams by preparing and reviewing budgets, proposals and related documentation
Provide support to the Business Development team by assessing pricing activities
Monitor and adjust operating budgets to ensure corporate objectives are met
Analyze market data to manage and maintain costs
Maintain existing reports along with developing new reporting tools to more effectively drive the business
Continually develop the site management team's financial acumen
Qualifications
BS in Accounting/Finance/Business; MBA is a plus
5 years of experience in a finance position supporting key Operations stakeholders
Strong operational focus and ability to deliver financial metrics that demonstrate our value/performance
Solid technical and analytical skills in finance and general accounting
Ability to benchmark and leverage costs to improve productivity and performance
Strong interpersonal and communication skills
Ability to work effectively with various functional teams
Strong Excel skills a must. ERP (JDE, NetSuite, SAP) experience is a plus
Compensation: $110,000 - 130,000k per year
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
Auto-ApplyFloor Tech
SBM Management job in Dearborn, MI
SBM Management is searching for a Floor Technician that can make the floors sparkle and shine! We are hiring a Floor Technician that has experience ensuring customers have clean and orderly commercial or office space. Professional communication with the customers to make sure their expectations are met is essential.
Responsibilities
* Comply with safety rules, policies, and procedures. Stop at risk behaviors in others and self
* Work with other employees in a team to complete assignments
* Perform repetitive tasks
* Maintain clean work area
* Follow all company procedures, policies, and rules
* Take direction and respond to supervision
* Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
* Fill in during staff shortages, such as in custodial, recycle, or maintenance
* Support shift lead in completing punch-list items
* Use proper personal protective equipment that is required for assigned tasks
* Present a professional appearance and conduct
* Understand customer service and satisfaction.
* Understand reporting systems, and of the environment
* Operate motorized cleaning equipment
* Maintain daily upkeep of assigned area
* Perform cleaning and maintenance of all floors: tile, carpet, and brick flooring
* Complete work assignments in a timely manner
* Utilize the appropriate chemicals and supplies according to procedure
* Use and maintain equipment properly
* Operate and maintain all equipment correctly and safely
* Always observe safety precautions, using safety signs "wet floor"
* Ability to work without normal supervision
* Report safety hazards as appropriate
Qualifications
* Experience in the janitorial industry required, with floor/carpet care expertise preferred
* Floor Care experience and using machinery Driver's License Required,
* General Knowledge of Care Floor and Scrubbing Techniques
Compensation: $15.50-$16.50 per hour
Shift:
Sunday - Wednesday: 9:00pm - 7:30am
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
Auto-ApplyDirector of Operations
SBM Management job in Dearborn, MI
at SBM Management
SBM is searching for an Operations Director! The Operations Director will be responsible for directing and implementing company policy to ensure compliance with contract responsibilities.
Responsibilities:
Manage costs and revenue to meet company top and bottom-line financial goals including:
Expanding business within Strategic Accounts / Clients, negotiating increases with Customers, reduction of operating costs, and or changes in schedules or processes
Directing operations necessary, both directly and through subordinate managers, to carry out contractual responsibilities and profitability that meet both the Customer's contractual expectations but to exceed their service expectations resulting in the creation of complete Customer satisfaction.
Maintain a safe work environment for self and employees by implementing comprehensive safety, recognition, and training programs
Ensure compliance with local, state, and federal regulations, such as FLSA, OSHA, ADA, etc.
Division - Budget compliance for identified Accounts
Manage and retain a qualified (individually or through subordinate) staff that is reasonably satisfied with position and compensation, understands, and is trained for their position and has a clear line of sight to the goals and expectations of the company and
recognized the impact their contributions to the Company
Provide managerial authority over Regional Operations Director(s)
Participate in the development and implementation of company goals and strategic vision
Travel is required for this position
Qualifications:
Bachelor's degree in business, communications, or a related field from a four-year college or university
with 5-10 years of experience; or equivalent combination of education and experience.
May be required to have a valid driver's license.
Compensation: $90,000 - 105,000 per year
Shifts: Variable shifts, some weekends and holidays as needed
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
#LI-MM1
Auto-ApplyAircraft Cleaner
SBM Management job in Romulus, MI
at SBM Management
SBM Management is looking for an Aircraft Cleaner to help them shine! We are searching for a hardworking dependable individual to join the team as our company continues to grow! We have an immediate opening for a custodian that wants to deliver exceptional customer satisfaction. We are looking for custodial members that have strong customer service skills and can work successfully with other team members.
Responsibilities
Maintain cleanliness in all work areas and adhere to safety portocols at all times
Provide excellent customer service by responding to requests and ensuring client satisfaction with cleaning services
Ensure strict compliance with safety regulations and protocols while providing exceptional service to passengers
Regularly update passenger profiles and maintain accurate aircraft inventory records
Conduct routine inventory checks to ensure quality, consistency, and readiness of all cabin supplies.
Replenish cabin supplies according to flight and airline specifications
Attend daily team briefings and follow safety protocols at all time
Ensure all assigned cleaning tasks are completed to quality standards and on schedule
Handle equipment and supplies properly and maintain work areas in an orderly manner
Work efficiently while consistently delivering high quality results
Follow all protocols, company procedures, policies, and rules
Report incidents and hazardous conditions to supervisor
Use proper personal protective equipment
Present a professional appearance and conduct
Perform other duties as assigned or requested
Qualifications
No education requirement 6 months to one year experience preferred
May be required to have a valid driver's license
Must complete all safety and task training certification
May be required to be forklift certified
Abiility to read and interpret instructions, procedures, manuals and other documents
Strong verbal and written communication skills
Knowledge of cleaning methods and equipment and willing to share with team
Knowledge of the upkeep and care of the cleaning equipment
Knowledge of cleaning compounds and chemicals and their safe efficient use.
Compensation: $16.00-$17.90 per hour
Shift: 10:00am-4:00am
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
Auto-ApplyRecycle Technician
SBM Management job in Redford, MI
SBM Management is searching for a Recycle Technician! The Recycle Technician will keep assigned recycle and reuse material areas clean and in an orderly condition. Responsibilities * Collect, salvage, and sort reusable or recyclable materials or waste materials such as: Paper, Carboard, Packing Materials, Scrap Metal, Glass ETC.
* Use Equipment such as: Compactors, Vertical Balers, Forklift, Tuggers, Shredders, ETC.
* Work with ropaks, gaylords, iatas, gondolas and other collection containers.
* Inspects materials and sorts items or materials according to type, size, condition, coloring, marking, or other characteristics.
* Weighs materials and containers and keeps records of total amount of waste collected
* Sweep and pick up trash from around dumpsters, utility courtyards, and fence lines.
* Monitor hazardous waste collection areas or handle hazardous waste occasionally (less than 33% of day).
Qualifications
* Appearance - Wear the SBM standard uniform and have good hygiene.
* Attitude - Having a positive, friendly approachable demeanor. Be respectful and make eye contact.
* Responsiveness - Responding positively to requests in a timely manner. Take initiative and pride in your work.
* Equipment & Closets - Maintaining your equipment and closest with organization and care.
* Six months to one year recycling in a company environment or equivalent experience and/or training.
* Prefer H.S. diploma or GED or equivalent combination of training and experience.
* Completed all safety and task training certifications
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
* Ability to speak effectively to customers, co-workers, contactors, and team members.
Shift:
Sunday-Wednesday 6:00am-4:30pm
Sunday-Wednesday 6:00pm-4:30am
Wednesday-Saturday 6:00am-4:30pm
Wednesday-Saturday 6:00pm-4:30am
Compensation: $15.50-$16.50 per hour
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
Auto-ApplyCustodial Supervisor
SBM Management job in Dearborn, MI
at SBM Management
The Custodial Supervisor will be responsible for the assignment and direct supervision of custodial employees in maintaining the cleanliness and sanitation of the assigned areas. The supervisor will inspect areas, equipment, and working conditions to ensure compliance with sanitation and OSHA regulations.
Responsibilities:
Coordinate and supervise the activities of employees in the Custodial program
Train and instruct employees in tasks, safety, policies, and procedures
Ensure that custodial services meet the needs of the site
Ensure custodial personnel have the equipment and supplies necessary to perform their job
Issues supplies to custodians as needed
Conduct regular quality, service, and safety inspections of assigned areas and reporting the results of the inspections with particular emphasis on needed repairs
Evaluate and recommend new custodial supplies and equipment by conducting testing
Ensure specified contract services are provided by the contractor by inspecting the work performed
Advises the immediate supervisor when shortcomings or other deficiencies of work are noted
Report employee personnel and customer issues to supervisor
Report accidents and incidents to the supervisor immediately
Carry out management responsibilities in accordance with the organization's policies and applicable laws
Interview, hire, plans, assign, and direct work
Ensure each team member works in conformance with SBM policies and procedures
Ensure operational excellence through training, coaching, disciplining, and encouragement of team members
Address complaints and resolve problems
Ensure employees are properly trained on tasks and safety requirements
Monitor employees for proper use of personal protective equipment, and supplies
Provide recommendations for corrective action on areas that need improvement
Review and maintain employee's records such as attendance and metric data
Correct at risk behavior then reports to the supervisor immediately
Qualifications:
Spanish speaking preferred
May be required to have a valid driver's license.
CPR/AED/First Aid certification a plus
A minimum of two to three years of experience, or equivalent combination of education and experience, such as an A.A. Degree with 2+ years experience or a Bachelor's degree (B.A. or B.S.); with a minimum one year related experience and/or training.
Compensation: $50,000- $55,000 per year
Shifts: Monday-Friday (Alternating Weekends) 4:00pm - 12:30am
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
#LI-MM1
Auto-ApplySenior Operations Manager - MIT
SBM Management job in Detroit, MI
at SBM Management
SBM's Manager in Training (MIT) program is designed to empower ambitious individuals, providing them with the tools and expertise required to excel in a permanent leadership role. As a Sr. Operations Manager (MIT), you will play a pivotal role in coordinating and overseeing the comprehensive execution of contractual obligations between SBM and our valued clients. This dynamic position encompasses a wide array of responsibilities, including strategic planning, meticulous supervision, budget management, vendor and supplier liaisons, fostering strong customer relationships, and the execution of high-level managerial and supervisory duties.
MIT PROGRAM
Our MIT program is a blended-learning, 6-weeks program focused on immersing a manager in all aspects of running a multi-million-dollar business within the facilities industry. Training takes place on-site at one of our Fortune 500 client locations and guides trainees by integrating hands-on training, expert learning, real-time feedback, and personalized advice. The program is ideal for those seeking professional development opportunities at this level.
CAREER PATH
All participants must complete training to advance to a manager role where they will oversee their team. Successful completion of the program is the first step for future leadership opportunities as SBM strongly advocates the philosophy of growth from within. Most of our senior leadership team, including C-suite, Vice Presidents, and Site Managers, have completed the MIT program.
TYPICAL DAY IN TRAINING
As a pivotal team member, you'll contribute to the overarching vision, coordination, and assessment of the account. Your role will encompass a wide array of responsibilities aimed at ensuring the seamless delivery of contracted services. Here are some of the key aspects you'll be immersed in:
Operational Excellence:
Play a central role in crafting and executing work schedules, guaranteeing the fulfillment of contracted services.
Maintain a watchful eye on the physical condition of facilities to uphold safety and quality standards.
Implement thorough inventory, supplies, and equipment management, ensuring a well-stocked and efficient environment.
Oversee tasks related to 4insite compliance, championing the adherence to industry regulations.
Spearheaded investigations into improved equipment and methods, fostering innovation and efficiency.
Review customer service requests with precision to uphold quality and prioritize tasks.
Financial Expertise:
Analyze budgets to identify areas for cost savings and operational improvement, driving the financial success of the site.
Work diligently to meet budgeted goals, ensuring financial milestones are consistently achieved.
Contribute to expanding into new markets, increasing market share, and securing a competitive position within the industry.
Strategic Planning and Communication:
Coordinate program specifications and contract requirements for potential proposals, demonstrating an acute understanding of client needs.
Prepare and maintain comprehensive reports on all financial aspects of the business, including forecasting and trends.
Assure the compliance of local, state, and federal regulations, including but not limited to FLSA, OSHA, and ADA.
Act as a vital liaison between the company, clients, customers, employees, and subcontractors.
Conduct regular meetings to maintain effective communication at all levels of the business.
Leadership and Team Development:
Assume a leadership role when required, stepping in for management to ensure continuous operational flow.
Leverage your interpersonal and communication skills to foster a positive team environment, motivating a diverse group of individuals.
Provide valuable feedback to team members, actively participating in their development and assisting in staff planning and recruitment.
Customer Focus:
Elevate customer advocacy by delivering exceptional customer service and offering unwavering support.
Continuously strive to meet and exceed customer expectations.
Learning and Development:
Participate in an expedited training program lasting approximately three months, where you'll receive hands-on experience and mentorship opportunities.
Drive your own learning plan, covering all aspects of managing a dynamic client facility.
Upon course completion, you'll have the opportunity to secure a position at one of our prestigious accounts.
Teamwork and Growth:
Flourish within a fast-paced team environment, where you'll provide operational support, lead management training, solve complex problems, and engage in regular communication with senior management.
Embrace opportunities for career advancement and be a part of transitions and projects led by key team members across the nation.
QUALIFICATIONS
Relocation required
A bachelor's degree or equivalent relevant experience.
Preferred: 7-10 years of related experience and/or training in facility management.
Preferred: 7-10 years of supervisory or management experience.
Proficiency or advanced knowledge in the Microsoft Office Suite.
Bonus: Some experience in Facilities/Janitorial roles, although not mandatory for the right candidate.
Desired skills: Presentation abilities, critical thinking, problem-solving capabilities, adept at forming and maintaining business relationships, and computer proficiency.
Preference for local candidates.
Preferred: A background in long-standing customer service.
Preferred: Proven experience in operations and facilities management.
Bilingual in Spanish preferred
Active/Transferable DoD TS Clearance preferred
SHIFT: Varies, will include at least 1 weekend day and will be 5 days a week
COMPENSATION AND BENEFITS
An attractive health benefits is offered, which includes medical, dental and vision plans.
Flexible PTO
Compensation: $105,000-$130,000.00 per year (Depending on experience)
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
#LI-HW1
Auto-ApplyDay Porter
SBM Management job in Canton, MI
SBM Management is looking for a new Custodian/CSR to help them shine! We are searching for hardworking dependable individuals to join the team as our company continues to grow! We have an immediate opening for a custodian that wants to deliver exceptional customer satisfaction. We are looking for custodial members that have strong customer service skills and can work successfully with other team members. The CSR works well with co-workers and customers. Understand and follow explicit instructions, both oral and written. Give, receive or explain job related data using basic communication skills. Requires good judgement in thought and/or decision-making. May need to explain work methods & instructions. Aid in training others or demonstrate work processes.
Our innovative employee programs, supportive management structure, and extensive career advancement opportunities make SBM a great place to work. As a result, our turnover rate is one-fourth the national average. We respect and promote the professional and personal growth of our employees and are committed to the success of one another. Teamwork, integrity and compassion are core values of our company, and we go to great lengths to ensure that our employees are satisfied and rewarded for the work that they do.
Responsibilities:
* Floor care (vacuuming, mopping, carpet spotting)
* Surface care (dusting, sanitizing, glass/mirror/window cleaning, metal/wood polishing, clean blinds and draperies)
* Waste removal (empty trash and recycle bins, transport trash and waste to proper disposal areas)
* Light maintenance (replace light bulbs, restock supply cabinet/room)
* Comply with safety rules, policies, and procedures. Stops at risk behavior of others and self.
* Follow all protocols, company procedures, policies, and rules.
* Take direction and respond to supervision.
* Use proper personal protective equipment.
* Present a professional appearance and conduct.
* Understand reporting systems, and of the environment.
* Transport small equipment, tools, chairs, & tables, straighten areas, such as lobbies, conference rooms, Pick up trash, recycling, and compost bins and transport to proper disposal areas, Light Vacuuming, Dusting, Restocking supplies.
* In between events will be asked to clean drop in desktops, Assist janitorial staff with restocking restrooms & break rooms, Damp mop floors, Restroom cleaning, Glass cleaning, Restock and organize supplies in janitorial closets and storage areas, clean elevators, Spot clean upholstered furniture and carpets, and dust open common spaces
Qualifications:
* Must have reliable transportation
* Less than high school education or up to one-month related experience or training or equivalent combination of education & experience.
* Ability to read 2-3 syllable words, recognize similarities and differences between words and series of numbers.
* Ability to print clearly and speak simple sentences.
* Ability to communicate effectively with co-workers, supervisors, managers, and customers.
* Know how to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.
* Know the American measures of money, weight, size, length, shapes, distance and measures such as, cups, pints, quarts, gallons, etc.
* Required to have a valid driver's license if driving own vehicle or company vehicle on business time, will also require you have proof of vehicle registration and insurance.
* Bilingual is a plus, not required.
Compensation: $13.65-$14.65 per hour
Shift: Mon-Fri 6am to 2:30pm
SBM Management Services, LP and its affiliates are proud to be equal-opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
Auto-ApplySite Manager
SBM Management job in Dearborn, MI
at SBM Management
SBM Management is searching for a dynamic Site Manager! The Site Manager coordinates and directs operations necessary to carry out contractual responsibilities of the company, including all planning, supervision, budgeting, vendor and supplier contact, customer relations, and other high-level managerial responsibilities. Responsibilities
Plans and develops work schedules to ensure adequate service.
Prepares schedules for service personnel assign personnel to routes.
Inspects and evaluates the physical condition of the establishment for program compliance, i.e., safety, quality, and service.
Audits and maintains inventories, supplies, and equipment.
Investigates new and promotes improved equipment and methods.
Reviews customer requests for service to ascertain the cause for the service request, type of malfunction, and address with the manager.
Implements organization policies and goals.
Analyzes & facilitates budget requests to identify areas in which reductions can be made.
Assist in promoting services performed to develop new markets, increase market share, and obtain a competitive position in the industry.
Inspects plant and evaluates the use of space and facilities.
Assists with plans, budgets, and schedules modifications, including cost estimates, bid sheets, and contracts.
Ensures that the site meets budget goals on a sustaining basis.
Assist in developing long-range plans, conceptual designs, and capital outlay requirements for program/process improvements.
Coordinates program specifications, requirements for proposals and contracts, and associated documents.
Compiles data for preparing estimates.
Maintain and report on the financial part of business, such as labor hours, overhead, supplies, expenses, billing, forecasting, and any changes to these areas.
Maintain a safe work environment for self and employees.
Ensure compliance with local, state, and federal regulations, such as FLSA, OSHA, ADA, etc.
Directs supervisory management engaged in support of facilities programs.
Acts as liaison between the company, customers, clients, employees, and subcontractors.
Maintains contract and contractor status databases.
Reviews all correspondence concerning contractors and responds as appropriate.
Establishes and maintains contact with contractors to ensure the smooth working of the contract process.
Conduct and attend meetings to communicate top-down and bottom-up consistently with customers, clients, and employees.
Assist with human resource concerns and issues.
Qualifications
Operations experience
Significant facilities management experience
Able to provide exceptional customer service and manage multiple projects while adhering to strict deadlines.
Excellent written and verbal communication skills
Strong problem-solving skills
Adept at using Microsoft Office Suite, including Word and Excel
Compensation: $65,000 - $75,000 per year Shift: Day shift- 6am-2:30p with flexibility based on business needs
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
#LI-MM1
Auto-ApplyRecycle Technician
SBM Management job in Shelby, MI
SBM Management is searching for a Recycle Technician! The Recycle Technician will keep assigned recycle and reuse material areas clean and in an orderly condition. Responsibilities * Collect, salvage, and sort reusable or recyclable materials or waste materials such as: Paper, Carboard, Packing Materials, Scrap Metal, Glass ETC.
* Use Equipment such as: Compactors, Vertical Balers, Forklift, Tuggers, Shredders, ETC.
* Work with ropaks, gaylords, iatas, gondolas and other collection containers.
* Inspects materials and sorts items or materials according to type, size, condition, coloring, marking, or other characteristics.
* Weighs materials and containers and keeps records of total amount of waste collected
* Sweep and pick up trash from around dumpsters, utility courtyards, and fence lines.
* Monitor hazardous waste collection areas or handle hazardous waste occasionally (less than 33% of day).
Qualifications
* Appearance - Wear the SBM standard uniform and have good hygiene.
* Attitude - Having a positive, friendly approachable demeanor. Be respectful and make eye contact.
* Responsiveness - Responding positively to requests in a timely manner. Take initiative and pride in your work.
* Equipment & Closets - Maintaining your equipment and closest with organization and care.
* Six months to one year recycling in a company environment or equivalent experience and/or training.
* Prefer H.S. diploma or GED or equivalent combination of training and experience.
* Completed all safety and task training certifications
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
* Ability to speak effectively to customers, co-workers, contactors, and team members.
Shift: Wednesday - Saturday: 6:00am-4:30pm Wednesday - Saturday: 6:00pm - 4:30am
Compensation: $15.50-$16.50 per hour
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
Auto-ApplyCustodian
SBM Management job in Ann Arbor, MI
The Custodian is responsible for the cleanliness and sanitation of all areas assigned. We are searching for a hardworking dependable individual to join the team as our company continues to grow! We have an immediate opening for a custodian that wants to deliver exceptional customer satisfaction. We are looking for custodial members that have strong customer service skills and can work successfully with other team members.
Our innovative employee programs, supportive management structure, and extensive career advancement opportunities make SBM a great place to work. As a result, our turnover rate is one-fourth the national average. We respect and promote the professional and personal growth of our employees and are committed to the success of one another. Teamwork, integrity and compassion are core values of our company, and we go to great lengths to ensure that our employees are satisfied and rewarded for the work that they do.
Responsibilities
* Perform janitorial duties
* Perform all duties listed on the daily schedule
* Operate motorized cleaning equipment
* Maintain daily upkeep of assigned area
* Report incidents and hazardous conditions to supervisor
* Comply with safety rules, policies, and procedures
* Stop at risk behavior of others and self
* Perform work assignments in a team with other employees
* Perform repetitive tasks
* Maintain clean work area
* Follow all protocols, company procedures, policies, and rules
* Take direction and respond to supervision
* Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
* Fill in during staff shortage
* Support shift lead in completing punch-list items
* Use proper personal protective equipment
* Present a professional appearance and conduct
* Understand customer service and satisfaction
* Understand reporting systems, and of the environment
Qualifications
* May be required to have a valid driver's license.
* Completed all safety and task training certification.
* May be required to be forklift certified.
* Bilingual a plus
* Ability to read and interpret instructions, procedures, manuals, and other documents
* Strong verbal and written communication skills
* Knowledge of cleaning methods and equipment and willing to share with team
* Knowledge of the upkeep and care of the cleaning equipment
* Knowledge of cleaning compounds and chemicals, and their safe, efficient use
* No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.
Compensation: $16.00-$17.00 per hour
Shifts: 6 AM - 11 AM. Monday-Friday
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
Auto-ApplyPM Site Manager
SBM Management job in Dearborn, MI
at SBM Management
SBM Management is searching for a dynamic Site Manager! The Site Manager coordinates and directs operations necessary to carry out contractual responsibilities of the company, including all planning, supervision, budgeting, vendor and supplier contact, customer relations, and other high-level managerial responsibilities. Responsibilities
Plans and develops work schedules to ensure adequate service.
Prepares schedules for service personnel assign personnel to routes.
Inspects and evaluates the physical condition of the establishment for program compliance, i.e., safety, quality, and service.
Audits and maintains inventories, supplies, and equipment.
Investigates new and promotes improved equipment and methods.
Reviews customer requests for service to ascertain the cause for the service request, type of malfunction, and address with the manager.
Implements organization policies and goals.
Analyzes & facilitates budget requests to identify areas in which reductions can be made.
Assist in promoting services performed to develop new markets, increase market share, and obtain a competitive position in the industry.
Inspects plant and evaluates the use of space and facilities.
Assists with plans, budgets, and schedules modifications, including cost estimates, bid sheets, and contracts.
Ensures that the site meets budget goals on a sustaining basis.
Assist in developing long-range plans, conceptual designs, and capital outlay requirements for program/process improvements.
Coordinates program specifications, requirements for proposals and contracts, and associated documents.
Compiles data for preparing estimates.
Maintain and report on the financial part of business, such as labor hours, overhead, supplies, expenses, billing, forecasting, and any changes to these areas.
Maintain a safe work environment for self and employees.
Ensure compliance with local, state, and federal regulations, such as FLSA, OSHA, ADA, etc.
Directs supervisory management engaged in support of facilities programs.
Acts as liaison between the company, customers, clients, employees, and subcontractors.
Maintains contract and contractor status databases.
Reviews all correspondence concerning contractors and responds as appropriate.
Establishes and maintains contact with contractors to ensure the smooth working of the contract process.
Conduct and attend meetings to communicate top-down and bottom-up consistently with customers, clients, and employees.
Assist with human resource concerns and issues.
Qualifications
Operations experience
Significant facilities management experience
Able to provide exceptional customer service and manage multiple projects while adhering to strict deadlines.
Excellent written and verbal communication skills
Strong problem-solving skills
Adept at using Microsoft Office Suite, including Word and Excel
Compensation: $65,000 - $75,000 per year Shift: Night shift: 3p-11:30p with flexibility based on business needs
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
#LI-MM1
Auto-ApplyFloor Tech
SBM Management job in Shelby, MI
SBM Management is searching for a Floor Technician that can make the floors sparkle and shine! We are hiring a Floor Technician that has experience ensuring customers have clean and orderly commercial or office space. Professional communication with the customers to make sure their expectations are met is essential.
Responsibilities
* Comply with safety rules, policies, and procedures. Stop at risk behaviors in others and self
* Work with other employees in a team to complete assignments
* Perform repetitive tasks
* Maintain clean work area
* Follow all company procedures, policies, and rules
* Take direction and respond to supervision
* Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
* Fill in during staff shortages, such as in custodial, recycle, or maintenance
* Support shift lead in completing punch-list items
* Use proper personal protective equipment that is required for assigned tasks
* Present a professional appearance and conduct
* Understand customer service and satisfaction.
* Understand reporting systems, and of the environment
* Operate motorized cleaning equipment
* Maintain daily upkeep of assigned area
* Perform cleaning and maintenance of all floors: tile, carpet, and brick flooring
* Complete work assignments in a timely manner
* Utilize the appropriate chemicals and supplies according to procedure
* Use and maintain equipment properly
* Operate and maintain all equipment correctly and safely
* Always observe safety precautions, using safety signs "wet floor"
* Ability to work without normal supervision
* Report safety hazards as appropriate
Qualifications
* Experience in the janitorial industry required, with floor/carpet care expertise preferred .
* Floor Care experience and using machinery Drivers License Required,
* General Knowledge of Care Floor and Scrubbing Techniques
Compensation: $15.50-$16.50 per hour
Shift:Wednesday - Saturday: 6:00pm - 4:30am
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
Auto-Apply