Sonder CEO and Leadership

Seasoned Technology Leader with expertise in creating internet scale systems and consumer facing products. Over two decades of experience leading software engineering, product management, data science, UX design and program management for e-commerce, healthcare, medical devices and telecom products and applications. Currently leading technology at Sonder. Previously was building a new technology platform for global trade at Flexport. Recently owned Real Estate and Development Technology for WeWork's rapidly growing portfolio. Before that, owned all technology for Amazon Pickup stores, including distributed highly-scalable services hosted in AWS, in-store fulfillment operations technology and customer experience on Amazon.com website, mobile app and kiosk. Prior to that, built and launched Amazon’s Rentals platform from scratch, powering growth to $X00M in 3 years and expanding to billion dollar business.

• Motivational leader with experience of managing globally distributed teams including

engineers, product managers, UX designers, TPMs and research scientists, and developing their careers.

• Repeatedly built high performing teams that people want to be on.

• Proven track record of driving positive organizational transformations.

• Teams recognized for high employee morale, leading to very low attrition.

• Passionate about delightful customer experiences.

• Hands-on technical leader having architected new products and re-engineered existing products.

• Selected as high-potential leader with accelerated growth path.

Arthur Chang is a Chief of Staff & VP, Strategic Initiatives at Sonder.