Operations Manager jobs at Sonder - 18077 jobs

A leading residential hospitality operator is looking for a Director of Building Services in San Francisco. You will oversee maintenance projects, manage a service team, and ensure excellence in customer service. The ideal candidate will have strong organizational and leadership skills, with a minimum of 2 years experience in a similar role. This in-person position offers various perks including health plans and a 401(k) with a company match. #J-18808-Ljbffr

They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter, both big and small. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we're all in good company. What You'll Do - You'll Make the Moment As a Cracker Barrel Retail Manager, you're a leader who focuses on people and creating a welcoming place where guests find more than just great products, but also a memorable experience. You will oversee all aspects of retail operations from merchandising and inventory to driving sales and developing your team. Backed by the right tools and training, you'll set the example and inspire your team to share the goodness of country hospitality. So if you're someone who.... Leads with a warm, confident style Keeps the store running smoothly while lifting up your team Drives sales and creates a shopping experience guests can't forget Balances hands-on attention with big-picture vision Has 2+ years of retail management experience Can work a 45-hour week (five 9-hour shifts), including holidays and weekends as needed Has a high school diploma or GED equivalent ... come on in, we've been expecting you! Focus on You We're all about making sure you're taken care of too. Here's what's in it for you: Good Work Deserves Good Pay: Competitive Annual Salary | Annual Merit Increase Opportunities | Quarterly Bonus Opportunities Support That Goes Beyond the Clock: Medical, Rx, Dental and Vision Benefits on Day 1| Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance Program Grow and Thrive Your Way: Over 90% of General Manager and District Managers openings are filled internally| Tuition Reimbursement | Professional Development Culture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together Invest in Your Future: 401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase Program More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more! A Little About Us Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal. See for yourself. Apply now. Cracker Barrel is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.

A leading hospitality company is seeking a Director of Operations in San Francisco. The role requires overseeing hotel profitability, managing staff, and ensuring exceptional guest satisfaction. This position demands strong leadership skills and at least 6 years of experience in a hotel or related field. The Director will coordinate operations, train employees, and ensure compliance with standards, contributing to the hotel's success in a luxury environment. #J-18808-Ljbffr

A leading hospitality company in Burlington, MA is looking for a passionate General Manager. This role involves scheduling staff tasks, ensuring policies are upheld, and inspiring exceptional guest service. Candidates should possess a Bachelor's degree in Hospitality Management or a related field, along with experience in culinary roles and new restaurant openings. Competitive salary and benefits offered, along with growth and development opportunities for committed individuals. #J-18808-Ljbffr

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! At the Aloft Mountain View, we are seeking qualified and talented candidates to fill our current job openings! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are looking for our next great team member to join the Aloft Mountain View team. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members RSP/401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members Marriott Employee Room Rate Discount Program Here is what you will be doing each day: As our Director of Operations, you will provide guidance and leadership to the Rooms Division, ensuring consistent compliance with hotel policies, and quality guest service while maximizing departmental profits. Indirectly offers supervision for the entire hotel as well as making policies and developing plans for carrying out work programs. Acts as General Manager in the General Manager's absence, as requested. RESPONSIBILITIES: Implement and manage hotel's daily quality process including goal communication, associate improvement, compliance with Crescent standards of product and performance, service recovery and problem resolution. Disseminate feedback from comment cards, guest satisfaction and service failure measurements and coach accordingly. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Communicate both verbally and in writing to provide clear direction to staff. Assign and instruct Rooms Division Department Managers in details of work. Observe performance and encourage improvement. Monitor hotel occupancy and make staffing adjustments accordingly. Supervise and review cost and inventory controls. Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Prepare written correspondence to guests. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps or problem resolution by using experienced judgment and discretion. Supervise the budgeting, forecasting, training, motivating and staffing of the Rooms Department including: Telephone, Housekeeping Services, Front Office, Laundry, Concierge and Guest Services. Prepare Forecast expenses and actual results for the Rooms Division revenue and expenses. Review Security logs daily for significant incidents, and coordinate with department heads all enforcement of policy and/or improvements in service needed. Work closely with the General Manager in establishing and monitoring policies and guidelines in the day to day operation of the hotel to ensure profitability and consistency. Solve problems of detail that come up in the course of the work. Plan, organize, chair, attend and/or participate in various hotel meetings such as: Staff Meetings, Rooms Division Meetings, Executive Committee Meetings, Quality Teams Meetings, etc. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Does this sound like you? You are a natural leader who demonstrates strength by motivating the team to deliver exceptional service and to maximize their potential. Ensuring excellence is not only front facing but also behind the scenes. You orchestrate operations day to day ensuring all moving parts are in harmony. You lead by example setting the high standards of service, teamwork and accountability. At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review Know Your Rights notice from the Department of Labor. Source: Crescent Hotels & Resorts #J-18808-Ljbffr

The opportunity Delaware North Sportservice is hiring a Retail Manager to join our team at TD Garden in Boston, Massachusetts. As a Retail Manager, you will contribute to the efficiency and success of day-to-day retail operations. If you are looking for a fast‑paced role offering opportunity and potential to learn where your efforts are rewarded, apply now. Pay Minimum - Anticipated Maximum Base Salary: $78,400 - $105,800 / year In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role‑based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at ******************************************** What we offer At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: Medical, dental, and vision insurance 401(k) with up to 4% company match Annual performance bonus based on level, as well as individual, company, and location performance Paid vacation days and holidays Paid parental bonding leave Tuition and/or professional certification reimbursement Generous friends-and-family discounts at many of our hotels and resorts What will you do? Act as a company liaison with both unit and client management as it pertains to site‑specific retail plan development Merchandise planning, buying, and inventory management against sales trends Operational accountability, including overseeing game‑day operations, managing profit and loss, monitoring financial performance, and preparing reports Provide leadership and direction to all retail locations, in‑store merchandising, and displays to ensure maximum visual impact and revenue generation Work with retail managers and supervisors to develop and implement customer and employee promotions Work in conjunction with the Corporate Retail Team, prepare detailed plans for approval that increase the unit's revenues by developing creative concepts to market new product lines and direct related vendor sourcing Incorporate market trends into product selection by identifying those that will positively impact the business. Oversee the hiring, training, and development of all retail team members More about you Minimum of five years of experience in retail management, with at least 3-5 years of retail/store operations and merchandising techniques Experience in buying licensed products preferred Experience in specialty retail sales operations, preferably sports‑related Bachelor's degree in Business, Retail Management, or equivalent preferred Experience with direct financial accountability of revenues over ten million dollars, including P&L, inventory, and merchandising planning Extensive retail marketing and brand management experience Experience working cross‑functionally with multiple departments Proficiency in both Word & Excel is required. In‑depth knowledge of Point of Sales systems is preferred Must be able to work a flexible schedule of days, nights, weekends, and holidays Physical requirements Must be able to lift at least 30 pounds Frequent standing, bending, lifting, and walking Shift details Days Evenings Holidays Weekends Evenings as needed M-F Who we are Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England's largest sports and entertainment arena, TD Garden is the home of the storied NHL's Boston Bruins and NBA's Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family‑owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part‑time or full‑time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. #J-18808-Ljbffr

A global hospitality company in Boston is hiring a Retail Manager for TD Garden. This role involves overseeing retail operations, managing financial performance, and leading the retail team. Candidates should have extensive retail management experience and a bachelor's degree in business or a related field. The position offers a salary range of $78,400 - $105,800 annually, along with a comprehensive benefits package and performance bonuses. #J-18808-Ljbffr

*THIS ROLE IS ON-SITE IN GREATER PITTSBURGH, PA" Our client, a rapidly expanding CPG food & beverage company, is seeking a Director of Operations to oversee end-to-end supply chain, production, and co-manufacturing operations from an office setting. This role will lead planning and execution across branded and private-label products, ensuring reliable production, efficient logistics, and cost optimization as the business scales across retail and e-commerce channels. Key Focus Areas: Manage and optimize relationships with multiple co-manufacturers and suppliers. Lead production scheduling, demand planning, and inventory management to meet forecast needs. Oversee procurement, logistics, and 3PL partnerships to ensure on-time fulfillment. Drive process efficiencies, cost savings, and operational excellence. Requirements: 5+ years in CPG operations or supply chain leadership, preferably within food & beverage. Proven experience managing co-manufacturing and vendor negotiations. Hands-on expertise in production and demand planning. Bachelor's degree in Supply Chain, Operations, or related field. If interested, please apply and include a PDF version of your resume titled as your name (ex: John Smith.pdf)

Balboa Bay Resort is seeking an experienced Director of Resort Operations with a strong Food & Beverage background to join our Executive Leadership team. This critical role is responsible for driving operational excellence, exceptional guest experiences, and strong financial performance across our luxury waterfront resort. The ideal candidate is a hands-on, strategic leader who thrives in a high-volume resort environment and brings deep expertise in Food & Beverage along with proven cross-departmental operational leadership. This position oversees all operational departments-including Rooms Division, Food & Beverage, Engineering, Security, and other assigned areas-ensuring the seamless execution of systems, standards, and services that support outstanding guest satisfaction, team member engagement, and sustained profitability. Key Responsibilities • Provide strategic leadership and oversight to department heads and managers across resort operations, with a strong focus on Food & Beverage excellence. • Drive revenue growth, profitability, service levels, and team member engagement across all operational departments. • Lead hiring, training, performance management, and development of management teams in alignment with company policies and labor regulations. • Prepare and manage annual operating budgets; analyze forecasts, P&Ls, and cost reports to maximize profitability and control expenses. • Optimize menu pricing, product mix, wine programs, and promotional strategies to enhance F&B financial performance. • Partner closely with department leaders to ensure seamless execution of operational strategies and day-to-day excellence. • Ensure F&B outlets, banquets, and catering operations deliver consistently high-quality products and elevated service standards. • Maintain a visible leadership presence throughout dining venues and public areas, proactively addressing guest feedback and service opportunities. • Ensure compliance with all food safety, sanitation, alcohol service (TIPS), health department, OSHA, and safety standards. • Present budgets, financial results, and operational strategies to the ownership group and executive leadership. Additional Responsibilities • Support and collaborate with the Executive Committee to achieve overall resort goals. • Approve labor decisions, merit increases, promotions, scheduling, and time-off requests within policy guidelines. • Resolve guest concerns professionally and effectively, escalating when appropriate. • Ensure responsible alcohol service and address safety or security incidents as needed. Qualifications • High school diploma or GED required; Bachelor's degree in Hospitality Management preferred. • 5+ years of progressive Food & Beverage leadership experience, including 2+ years in a management role within a resort or hotel environment. • Strong knowledge of restaurant, banquet, and catering operations; familiarity with Front Office operations strongly desired. • Proven ability to lead large teams in a fast-paced, high-volume, service-driven environment. • Demonstrated financial acumen, including budgeting, forecasting, labor management, and cost controls. • Excellent communication, leadership, and interpersonal skills with a strong guest-first mindset. • Ability to remain calm, decisive, and solutions-oriented during peak business periods or emergency situations. • Proficiency in MS Office and ability to learn hotel operating systems. • TIPS , Food Handler, and ServSafe certifications required (or ability to obtain within designated timeframes). • Bilingual Spanish a plus. • Flexible schedule required, including weekends, holidays, and varying shifts.

A leading sports and entertainment hospitality firm seeks a Retail Manager at TD Garden in Boston. The ideal candidate will oversee retail operations, provide leadership, and drive financial performance. Responsibilities include merchandising, customer promotions, and team management. A minimum of five years' retail management experience is required, along with strong financial acumen and proficiency in relevant software. Join a team that values personal and professional growth. #J-18808-Ljbffr

A leading culinary services provider in San Francisco seeks a General Manager to oversee day-to-day operations of an account. The ideal candidate will have a BS in Hospitality or Culinary, five years of relevant experience, and strong leadership skills. Responsibilities include managing budgets, conducting HR functions, and ensuring food quality. Competitive salary of $103,000 annually along with a variety of benefits, including medical and retirement plans, is provided. Applications are accepted on an ongoing basis. #J-18808-Ljbffr

Are you a results-driven leader ready to make a significant impact? SERVPRO Team Wilson is seeking an experienced and dynamic Operations Manager to lead our Mitigation and Emergency Response team in Houston, TX. This is a key leadership role, reporting directly to the Director of Operations, where you will drive profit, build a strong culture, and ensure excellent service delivery. What You'll Do: Lead and develop a team of 12-15 operations staff members, galvanizing them to meet production expectations. Drive budget and profit initiatives utilizing the ACDC Model (Attract Customers; Close Deals; Deliver on Service; Collect Money). Work closely with the Business Development Manager and Reconstruction Team Lead for operational efficiency. Split your focus 80/20 between tactical execution and strategic growth. Oversee 5-10 concurrent restoration projects (water, fire, mold, etc.). The Ideal Candidate: 3+ years of progressive leadership or management experience. Mitigation/Restoration experience is CRITICAL. Proven track record in a service-based industry (e.g., HVAC, Pest Control). Driven to build culture, increase profitability, and invest in people. Possesses a servant leadership attitude with a commitment to organizational values. Highly Preferred: Bilingual fluency in English/Spanish. If you are hungry for professional growth, organized, and driven by success, we want to hear from you!

A neighborhood sandwich shop is seeking a General Manager in Saint Paul, Minnesota. This role involves driving profitability, overseeing daily operations, and ensuring top-notch service by upholding company standards. Ideal candidates should have proven guest service skills and strong knowledge of quick service restaurant processes. The position requires flexibility, as well as the ability to lift up to 50 lbs and stand for extended periods. A competitive salary and bonus plan based on store performance is offered. #J-18808-Ljbffr

A leading restaurant chain located in California is seeking a General Manager to oversee operations. You will manage shifts, ensure guest satisfaction, hire and train your team, and maintain quality control in a fast-paced environment. The role offers a competitive salary ranging from $98,000 to $105,000 per year, alongside opportunities for advancement within the company. Ideal candidates will have at least 5 years of restaurant management experience and a strong commitment to service excellence. #J-18808-Ljbffr

ZZ's Sushi Bar 151 NE 41 Street Suite 117 Miami, FL 33137, USA Ideal candidate must have experience in high volume, fine dining restaurants. You'll become part of a team that has successfully owned & operated restaurants in New York City, Las Vegas, Hong Kong and Miami. You'll be working directly with our owners and senior leadership to launch a new concept. This is an opportunity to showcase your talents and help build a brand! The restaurant general manager will be responsible for the successful day-to-day operation of the restaurant, including hiring/staffing, training, financial/P&L Responsibilities: Constant Improvement of FOH operations Store-level recruitment Manage Inventory Manage Employee Schedules Enforcing all standards of service Qualifications : 5+ years of progressive hospitality experience required Strong food and beverage knowledge Outstanding Service Skills Know how to be serious and passionate about your work while having fun. Incredible Work Ethic Self Motivated Experience managing large scale restaurants a plus Knowledge of the Boston restaurant industry a plus Benefits: We offer competitive salary, medical/dental/vision insurance, Referral Rewards program, a generous dining program, and progressive paid time off. We offer many opportunities for growth and development for those who show long-term commitment to their role and MFG. Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

A leading restaurant group in Miami is seeking a General Manager to oversee day-to-day operations. The ideal candidate will have a minimum of 5 years in hospitality, strong food and beverage knowledge, and exceptional service skills. Responsibilities include recruitment, inventory management, and ensuring service standards. We offer a competitive salary, medical benefits, and opportunities for growth. Join us to shape and launch a new dining concept in a vibrant market. #J-18808-Ljbffr

A fast-casual dining concept in Miami is seeking an Operating Partner. This role involves leading restaurant operations, ensuring exceptional guest experiences, and developing sales strategies. The ideal candidate has at least 3 years of managerial experience in casual dining and a Bachelor's degree. This position offers a starting salary of $60k plus bonuses and various benefits including medical and paid time off. #J-18808-Ljbffr

WELCOME TO THE CLUB. Where you're not defined by one dimension. Where your favorite class is the next one. Where limits are only suggestions. Where you can do it all without going everywhere to do it. Club Studio is comprised of five innovative boutique fitness studios that are carefully curated to create a unique member experience, along with plenty of free weights, strength and cardio areas, functional and personal training area, and more. This is where your unlimited boutique studio classes and your state-of-the art gym collided. Fitness in a class of its own. WHO YOU ARE: Club Manager You are passionate about health, wellness, and helping others achieve their fitness goals. You look to give every effort to deliver a first-class experience to our members. You are driven to achieve predetermined goals. You are solution oriented. You accept winning humbly and take loses as an opportunity to learn and improve. You are a team builder with a track record of successes. You are a mentor. You champion our industry and are knowledgeable and aware of competition, and what is happening around your business. You are community minded and know how to build relationships outside of the actual business. You are at the top of your game in customer service, and you have the background and experience to prove it. RESPONSIBILITIES: Find, hire and train a top talented team that is fitness minded and understands customer service. Manage the Front Desk, Studio team, Recovery staff, and Janitorial departments Greet, welcome, and assist members in using the facility Arrange and manage scheduling for operations staff Assist in all aspects of running a clean and profitable club through team by working with all managers and team members to accomplish this Must be willing to learn the art of selling fitness and studio classes Ensure that your team can communicate studio concepts Passionate about community outreach and help the studio director in planning in studio events Collaborate with other club departments daily to ensure alignment across functions Generate new clients and encourage the team to do the same Eager to continue to learn about management skills development. Ability to work nights and weekends, as may be needed Regular, reliable attendance required Other tasks and duties as may be assigned day to day QUALIFICATIONS: Fitness industry experience and passion Leadership skills Ability to work full time position (typically 40 hours/week). Experience motivating a team Excellent organizational and communication skills and quick to problem solve Passionate about growing your career in fitness and health with Club Studio THE PERKS: Qualified applicants receive competitive pay, commission, and health benefits Career advancement opportunities beyond current position Bonus opportunities Free employee membership Paid sick time BENEFITS: Dental insurance Health insurance Vision insurance Interested in learning more? Visit: ********************************** We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, sex, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected basis or characteristic. Any conditional offer of employment is contingent upon review of the applicant's criminal history.

A wellness-focused retail company in Newport Beach seeks an Assistant Store Manager to lead daily operations and develop team performance. You will enhance customer experiences while managing store tasks. Ideal candidates have retail management experience, strong communication skills, and a customer-service mindset. The role offers flexible scheduling, competitive pay of $24.50 hourly, and various benefits including medical and dental insurance. #J-18808-Ljbffr