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Sonesta Hotels jobs in Anaheim, CA

- 553 jobs
  • Laundry Attendant - Full Time

    Sonesta Hotels 4.6company rating

    Sonesta Hotels job in Anaheim, CA

    The Laundry Attendant (LA) works with the Housekeeping Management Team to work in the commercial laundry facility, to include cleaning and storing linens in a timely, organized manner to ensure that hotel's laundry and linen needs are met. The LA may be scheduled clean guest rooms and public space areas, in accordance with brand time, product and placement standards to ensure total guest satisfaction. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Receive soiled and sort all articles by kind, color and degree of soil. Inspect all laundry and linens and records all damaged or stained items. Operate washers and dryers according to hotel standards and manufacturers' guidelines. Monitor laundry supplies and equipment to ensure they are sufficient and in working order. Fold and store clean linens, report damages to supervisor. Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc. Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures. Report needed repairs or unsafe conditions to supervisor. Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. Minimize waste of supplies and amenities within all areas of the laundry and housekeeping. Handle all lost and found items according to established procedures. May regularly assist with deep cleaning projects. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Ensure compliance with federal, state and local laws regarding health and safety services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Some previous commercial laundry experience preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English is preferred; other languages beneficial. Basic reading, writing and mathematical abilities are preferred. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 75 pounds. Will be required to regularly use commercial cleaning chemicals. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Pay Range: $20.00-$22.00/hr. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific/overall experience Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
    $20-22 hourly Auto-Apply 38d ago
  • Shuttle Van Driver - Part time-1

    Sonesta Hotels 4.6company rating

    Sonesta Hotels job in Irvine, CA

    The Driver/Bellperson is responsible for driving the van to and from the airport according to scheduled van runs and/or as needed for guests and accommodating guests during their stay in an attentive, courteous and efficient manner. He/she is also responsible for assisting with luggage. Part-time and Full-time shifts available. Job Description Fundamental Requirements Load and unload luggage carts. Escort guests to rooms and familiarize them with hotel services and amenities (hours of outlets, pool, exercise room). Explain features of the room, including operation of radio, television, telephone, and in-room movie system. Check/store luggage for arrivals and departures with luggage tags. Deliver messages to meeting rooms. Deliver flowers, laundry, and packages to guestrooms. Assist with room changes. Maintain current listing of local and area attractions, special events, and activities. Maintain a list of local transportation guides, churches, sports arenas. Assist Houseperson with guest requests. Ensure the lobby reader board is correct. Provide information, maps, and directions as required. Answer phones to assist guest service agents. Show guestrooms and suites as needed and emphasize the hotel's amenities. Additional Job Information/Anticipated Pay Range Pay range $18.35 - $20.25. The base pay offered may vary based on various factors, including but not limited to job-related knowledge, skills, and specific/overall experience. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
    $18.4-20.3 hourly Auto-Apply 60d+ ago
  • Director of Security and Safety

    Marriott 4.6company rating

    Anaheim, CA job

    **Additional Information** **Job Number** 25170957 **Job Category** Loss Prevention & Security **Location** JW Marriott Anaheim Resort, 1775 South Clementine Street, Anaheim, California, United States, 92802VIEW ON MAP (******************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $81,000 - $111,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Manages security/loss prevention operations on a daily basis. Areas of responsibilities include protection of property assets, employees, guests and property, accident and fire prevention and response. Ensures that all areas of the property are safe and secure. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; 4 years experience in the security/loss prevention or related professional area. OR - 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area. **CORE WORK ACTIVITIES** **Managing Security/Loss Prevention Operations** - Assists in the development and implementation of emergency procedures. - Conducts investigation of all losses of property assets and refers to proper management for disposition. - Deploys security staff to effectively monitor and protect property assets. - Comply with all Corporate Loss Prevention safety and security management guidelines and procedures. - Conduct periodic patrols of entire property and parking areas. - Recognize success across areas of responsibility. - Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. - Identifies and makes recommendations for minimizing physical hazards and unsafe work practices. - Implements action plans to monitor and control risk. - Maintains required reports and documentation regarding patrols of property and parking areas. - Provides means for obtaining necessary medical attention on a timely basis. **Leading Security/Loss Prevention Teams** - Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to Loss Prevention officers. - Celebrates successes by publicly recognizing the contributions of team members. - Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. - Encourages and builds mutual trust, respect, and cooperation among team members. - Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. - Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. - Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. - Serves as a role model to demonstrate appropriate behaviors. - Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. - Strives to improve service performance. - Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. **Ensuring Exceptional Customer Service** - Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. - Empowers employees to provide excellent customer service. - Meet quality standards and customer expectations on a daily basis. - Incorporates guest safety and satisfaction as a component of departmental meetings with a focus on continuous improvement. **Conducting Human Resources Activities** - Assists in minimizing cost of accident claims through aggressive claims management. - Brings issues to the attention of Human Resources as necessary. - Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service. - Conducts hourly employee performance appraisals according to Standard Operating Procedures. - Complete disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. - Administer property policies fairly and consistently. - Maintain first aid and CPR certifications required for Loss Prevention officers. - Handles guest problems and complaints. - Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. - Provides services that are above and beyond for customer satisfaction and retention. **Additional Responsibilities** - Analyzes information and evaluating results to choose the best solution and solve problems. - Develops and maintains a working relationship with local law enforcement authorities. - Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. - Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $81k-111k yearly 41d ago
  • Front Office Manager

    Marriott International 4.6company rating

    Aliso Viejo, CA job

    Additional Information: This hotel is owned and operated by an independent franchisee, L&O Aliso Viejo dba Renaissance Club Sport Alis. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Job reference: 000434 Salary: $70,000-$80,000/year based on experience Department: Property Leadership Location: Renaissance Club Sport (50 Enterprise, Aliso Viejo, CA 92656) Division: L&O Aliso Viejo dba Renaissance Club Sport Aliso Hours Per Week: 40 Front Office Manager The Front Office Manager oversees all day-to-day operations within the Rooms Division, including the Front Desk, DTS, R-Pantry, and hotel runner functions. This role ensures exceptional guest service, operational efficiency, and financial performance while fostering a positive and motivated team culture. Acting as a key leader in the absence of the Hotel Manager, the Front Office Manager drives guest satisfaction, brand compliance, and departmental profitability to support overall property success. What You'll Do: Lead daily Front Office operations to ensure seamless guest arrivals, departures, and overall service excellence. Hire, train, and develop team members, fostering a culture of accountability, empowerment, and continuous improvement. Monitor department performance, financial goals, and labor costs to ensure profitability and efficiency. Manage guest satisfaction initiatives, respond to feedback, and uphold brand standards and service protocols. Oversee scheduling, payroll, and inventory management while ensuring compliance with safety and HR policies. Participate in the Manager-on-Duty rotation, providing leadership coverage across all shifts as needed. About You: 3-5 years of hotel front office or rooms operations experience; minimum 2 years in a leadership role. Marriott Brand experience strongly preferred; will consider another premium level brand Strong knowledge of room operations, yield management, and financial reporting. Excellent communication, problem-solving, and organizational skills. Ability to work flexible shifts including days, nights, weekends, and holidays. Proficiency with hotel management systems (Marriott systems preferred). Bachelor's degree in Hospitality or a related field preferred. Benefits: Full Benefits- Health, Dental, Vision, 401K Marriott Travel Perks Paid Holidays, PTO Policy We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. The salary range for this position is $70,000 to $80,000 annually This company is an equal opportunity employer. frnch1
    $70k-80k yearly 44d ago
  • Groundskeeper I

    Marriott Hotels Resorts 4.6company rating

    Newport Beach, CA job

    Monitor property grounds to ensure a pleasant appearance. Maintain lawns by mowing, edging, raking leaves, and performing other lawn maintenance functions. Wash, clean, and re-fuel all equipment after use. Maintain flower beds, baskets, and boxes by watering, removing weeds, trimming, and performing other maintenance. Remove and bag trash from all exterior trash cans. Maintain the appearance of fountains, planters, or other grounds features by cleaning, replacing or making repairs. Maintain the appearance and safety of sidewalks, driveways, cart paths, or parking lots by filling in cracks, holes, and making other repairs. Operate tractors, trucks, or utility vehicles to transport equipment and supplies. Follow all company and safety and security policies and procedures; report defective equipment, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Support team to reach common goals. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Removal of snow and maintenance of ice management (if applicable). Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None The pay range for this position is $22.50 to $22.50 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
    $22.5-22.5 hourly Auto-Apply 60d+ ago
  • Guest Experience Expert (Front Desk)

    Marriott Hotels Resorts 4.6company rating

    Newport Beach, CA job

    Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None The pay range for this position is $27.15 to $27.15 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
    $27.2-27.2 hourly Auto-Apply 60d+ ago
  • Director of Purchasing

    Marriott 4.6company rating

    Anaheim, CA job

    **Additional Information** Relocation Assistance Available **Job Number** 25183554 **Job Category** Finance & Accounting **Location** Anaheim Marriott, 700 W. Convention Way, Anaheim, California, United States, 92802VIEW ON MAP (*********************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $77,000 - $103,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Manages the purchasing of supplies and products used at a location. Formulates an approved vendors list encompassing all categories. Purchases and approves payment of items following the correct procedures that have been established. **CANDIDATE PROFILE** **Education and Experience** - 4-year bachelor's degree in Finance and Accounting or related major; or a minimum of 4 years' experience in Purchasing or a related field. **CORE WORK ACTIVITIES** **Managing Work, Projects, and Policies** - Generates and provides accurate and timely results in the form of reports, presentations, etc. - Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. - Ensures compliance with all brand established systems and procedures. - Creates a Purchase Requisition/Purchase Order System for the property and ensures employees are trained on this system. - Conducts inventories. - Ensures accurate administration of all invoices and adheres to proper bookkeeping procedures. - Maintains operations by developing policies and procedures. - Ensures compliance with all applicable laws and regulations. - Ensures inspection of all deliveries to verify accuracy and quality of product. - Ensures compliance with food handling and sanitation standards. - Implements and enforces all control procedures for property goods entering through the purchasing/receiving areas. - Ensures staff is properly trained regarding procedures, sanitation, equipment handling and chemical usage. - Ensures compliance with sanitary procedures. - Maintains inventory controls for proper levels, dating, rotation, requisitions etc. **Leading Purchasing Operations** - Supervises operations of Purchasing Department. - Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. - Ensures employees understand expectations and parameters. - Communicates performance expectations in accordance with job descriptions for each position. - Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. - Solicits employee feedback and uses an "open door policy." - Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job. - Reviews employee satisfaction results to identify and address employee problems or concerns. - Ensures property policies are administered fairly and consistently. **Demonstrating and Applying Accounting Knowledge** - Demonstrates knowledge of job-relevant issues, products, systems, and processes. - Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. - Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. - Keeps up-to-date technically and applying new knowledge to your job. - Demonstrates knowledge of budgets, operating statements and payroll progress reports as needed to maintain financial management of the department. **Maintaining Finance and Accounting Goals** - Submits reports in a timely manner, ensuring delivery deadlines. - Ensures profits and losses are documented accurately. - Achieves and exceeds goals including performance goals, budget goals, team goals, etc. - Develops specific goals and plans to prioritize, organize, and accomplish your work. - Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. - Manages to achieve or exceed budgeted goals. - Manages department's controllable expenses to achieve or exceed budgeted goals. **Additional Responsibilities** - Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. - Empowers employees to provide excellent customer service. - Keeps departments informed by confirming and clarifying purchase orders or contracts. - Analyzes information and evaluates results to choose the best solution and solve problems. - Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources. - Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ _Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $77k-103k yearly 20d ago
  • Purchaser

    Marriott Hotels Resorts 4.6company rating

    Newport Beach, CA job

    Calculate figures for food inventories, orders, and costs. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Post invoices using computer programs. Conduct inventory audits to determine inventory levels and needs. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels. Verify and track received inventory and complete inventory reports and logs. Reconcile shipping invoices and receiving reports to ensure count accuracy. Receive, unload, and process deliveries. Refuse acceptance of damaged, unacceptable, or incorrect items. Troubleshoot vendor delivery issues and oversee return process. Adhere to food safety and handling policies and procedures across all food-related areas. Monitor PAR levels for all food items to ensure proper levels. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
    $47k-68k yearly est. Auto-Apply 60d ago
  • Bellperson - Regent Santa Monica Beach

    Intercontinental Hotels Group 3.9company rating

    Santa Monica, CA job

    About Us: Regent Santa Monica Beach, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks. Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com. Job Summary: The Bellperson is instrumental in ensuring a seamless and luxurious experience for our guests. Operating within the quiet elegance of our hotel, you play a vital role in upholding our commitment to exceptional service and creating an atmosphere of tranquility and sophistication. A little bit about your day: Reporting to the Guest Services Manager, every day is different, but you will mostly be: * Promote Regent's service philosophy and style through our people attributes. * Maintain impeccable personal grooming standards to uphold the professional and property style of the resort. * Attend daily shift briefings at the start of your shift. * Complete the Bellperson's checklist during your shift and notify the Manager on Duty of any discrepancies or challenges. * Polish all bell carts during your shift to ensure cleanliness and expectational presentation. * Clean and organize bell storage to ensure the utmost cleanliness. * Deliver all guest-requested items promptly and complete calls in the KYC system. * Maintain a polished and professional appearance, adhering to the hotel's grooming and uniform standards. * Extend a warm and gracious welcome to guests upon arrival, assist with luggage, and provide a seamless and exceptional experience. * Ensure a warm, lasting impression to guests upon departure, assisting with luggage and any other guest needs. * Handle guests' luggage with care, ensuring it's safe and secure, and transport to and from guest rooms. * Assist with packing and unpacking if requested by guests. * Offer information about the hotel facilities, services, and local attractions to enhance the guest experience. * Maintain designated posting location throughout the lobby and interact and assist guests as needed. * Log all guest requests and deliveries on the bellperson's activity log. * Store all guest luggage seamlessly and securely using the proper color tag for arrivals, departures, and storage. * Assist guests with room shows, being fully knowledgeable about room types and property information. * Communicate professionally over the radio, responding to all requests and calls. * Coordinate with other departments to fulfill guest requests promptly and effectively. * Collaborate with the valet parking team to ensure seamless handling of guests' vehicles and requests. * Assist guests with transportation arrangements and information. * Assist with unloading luggage for large groups and coordinate delivery with the front desk agent(s). * Maintain vigilance in the lobby area to ensure the safety and security of guests and their belongings. * Report any suspicious activity or concerns to the security team. What We need from you: * Proven guest service experience or a similar guest-facing role, preferably in a luxury hotel or high-end establishment. * Exceptional interpersonal and communication skills. * Impeccable grooming and presentation * Ability to remain calm and composed in high-pressure situations. * Strong physical fitness to handle and perform duties effectively. * Flexible schedule, able to work evenings, weekends, and holidays. What you can expect from us: The hourly pay range for this role is $19.50 to $20.50, plus tips. This range is only applicable for jobs to be performed at Regent Santa Monica Beach. IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.
    $19.5-20.5 hourly Auto-Apply 30d ago
  • Busser: AM - Part Time

    Kimpton Hotels 4.4company rating

    West Hollywood, CA job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Maintain a clean dining area by bussing tables in an efficient, courteous and accurate manner all the while providing outstanding service to our guests along the way. Act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. This part-time role consists of shifts on Fridays and Saturdays only. Some of your responsibilities include: * Clean and set tables to restaurant standards. * Deposit dishes appropriately in the dish-room or specified area. * Pull dirty plates from tables while guests are still seated. * Serve beverages promptly. * Stock bussing stations. * Clean stations, including sweeping floor using the tools provided. * Perform buffet set-up and refill if needed. * Assist other restaurant personnel with tasks when necessary such as expediting food to tables. * We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do. What You Bring * 1 year of experience in a similar or supportive role is preferred. * Food Handler Certification (if applicable). * Knowledge or ability to learn the restaurant point-of-sale system, ability to prioritize multiple tasks in a dynamic environment. * Hardworking, dedicated, with a real passion for hospitality. * Flexible schedule and are able to work mornings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $29k-43k yearly est. 9d ago
  • Maintenance Engineer full time

    Sonesta Hotels 4.6company rating

    Sonesta Hotels job in Irvine, CA

    Sonesta Irvine Orange County Airport is offering a great opportunity for you to bring your maintenance engineering career to our hotel where you can make a difference in our guest experience daily. As a maintenance engineer on our team, you are responsible for keeping all equipment in good working order with routine repairs and preventative maintenance checks. You will assist others on the team including the Director of Engineering on building and grounds maintenance. You will provide a safe environment for our guests and the hotel staff by meeting all safety standards. Our environment provides great opportunities to grow. Many of the engineering team members have been on board for over 10 years. This is your opportunity to put your stamp on this exciting property and set your pace for your future career in hospitality maintenance. Job Description Fundamental Requirements: Make repairs to the hotel air conditioning system: change filters, clean coils, replace motors. Perform preventive maintenance on all equipment (i.e. boilers, chillers, HVAC-Heating Ventilation and Air Conditioning, electrical, etc.). Take the required readings on equipment. Test cooling tower and record readings. Replace and program televisions as needed. Replace light switches, receptacles, light bulbs, and fixtures. Perform furniture repair. Replace and repair pumps. Perform plumbing repairs (i.e. clogged drains, copper pipe, change washers, change handles, drain fittings, etc). Understand and be able to read blueprints and wiring diagrams. Trace and repair all types of water lines. Troubleshoot and repair kitchen equipment. Maintain repair and preventive maintenance records. Perform and maintain work to local, state and federal codes. Test, clean and repair swimming pools and spas. Paint designated areas. Repair and finish sheetrock. Repair all types of wall coverings. Repair and program hotel electronic lock system. Physical requirements: Flexible and long hours sometimes required. Heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds constantly to lift, carry, push, pull, or otherwise move objects Additional Job Information/Anticipated Pay Range $24.00-$26.00. Base pay offered may vary depending on various factors, including but not limited to: job related knowledge, skills and job specific/overall experience Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
    $24-26 hourly Auto-Apply 60d+ ago
  • Engineer

    Sonesta Hotels 4.6company rating

    Sonesta Hotels job in Anaheim, CA

    The Maintenance Engineer (ME) performs general maintenance work to ensure hotel physical plant quality and safety standards are achieved and maintained. The ME takes care of the building, equipment and grounds of the hotel. This position will perform maintenance and repairs, and preventative maintenance, to all areas of the hotel. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Take responsibility for and inform management of hazardous situations, emergencies or threats to the security of guests, associates or hotel assets. Complete work orders such as replacing ceiling titles, filters, light bulbs, patching vinyl, painting, repairs to pipe lines, toilets, sinks, kitchen and laundry equipment, etc. Perform preventative maintenance duties as assigned. Monitor efficiency of equipment and electrical systems such as air conditioning controls, guests entrance/access doors, television sets, and lighting systems; make minor repairs and/or replacements to ensure proper operation and maximum efficiency. Refurbish furniture and fixtures such as cabinets, tables, chairs, doors, windows, counters. Paint and finish furniture and fixtures in guest rooms, if needed. Maintain the safety and cleanliness of exterior of the facility, grounds, pool and exercise/sport facilities (including property signs, lighting and snow removal). Follow procedures that ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc. Maintain front entrance area, parking lot, and street entrance in a clean and presentable manner. Ensure that assigned equipment is prepared and operational for the following day's work. Perform maintenance and repair work on the interior and exterior of buildings, hotels rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, and swimming pool (if applicable), etc. Perform preventive maintenance as outlined in the PM Works program. May include and is not limited to: Inspect building, furniture, bathrooms, guest rooms, and all equipment to ensure it is functioning properly and efficiently, read and record mechanical and other meters to ensure effective energy management, and maintain inspection log and records of scheduled work and repairs. Promote teamwork and quality service through daily communication and coordination with other departments. Comply with federal, state and local laws regarding health, and safety services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Advanced vocational training plus two years of experience in general building maintenance or construction, or equivalent combination of education and experience. Previous background from the extended stay industry or apartment building maintenance preferred. Knowledge of basic plumbing, carpentry, electricity, and equipment mechanics. Ability to speak, read, and write fluent English; other languages beneficial. Reading and writing abilities are required in order to receive instructions for the day and/or to read equipment manuals including safety information. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances. Problem solving, reasoning, motivating, organizational and training abilities. Valid driver's license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Frequently handling objects and equipment to maintain the facility. Will be required to regularly use commercial chemicals Carrying, lifting or pulling items weighing up to 75 pounds. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range $24 - $26. Base pay offer may vary depending on various factors, including but not limited to job related knowledge, skills and job specific/overall experience. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
    $24-26 hourly Auto-Apply 60d+ ago
  • Catering Manager - Kimpton Shorebreak Resort

    Kimpton Hotels & Restaurants 4.4company rating

    Huntington Beach, CA job

    **Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** You'll be responsible for sales and operations of the catering and private dining departments, and spend your primary time on direct selling. As well as be a liaison between the restaurant and the hotel, and between the client and banquet operations. Responsibilities will also include staying current on industry trends, and you seek creative ways to infiltrate markets and accounts. **Some of your responsibilities include:** + Maintain appropriate balance of account maintenance, prospecting for new business, and build profitable relationships with clients. + Produce marketing plan and assist in developing the annual sales budget with the restaurant team. Implement a monthly action plan in order to meet and exceed the budgeted sales goals. + Complete weekly, monthly, quarterly, and annual production reports; as well as weekly and monthly sales activity reports. + Assist the Director of Catering in developing specific goals and strategies in assigned territory to positively impact revenues. + Detailed knowledge of property, space, capacities, concept, and food style (menus). Review and update menus, packages, and upgrades as requested to satisfy client needs and to maximize revenue. + Be familiar with the hotel's competitive set and shared accounts. + Optimally cross-sell with sister restaurants and hotels for referral business. + Communicate a clear sense of strategic direction and goals for assigned territories and markets. + Maintains accurate and detailed notes and traces for accounts within the PMS and Catering Database. + Join and attend appropriate market organizations. + Adhere to the "Sundown Rule" for all client correspondence. + Supervise execution of banquets on occasion. + Expertise of the restaurant's overall layout, rate structure, and capacities. **What You Bring** + 2+ years of hospitality experience, ideally within a restaurant or related banquet setting. + Previous structured sales training course is a plus. + You're highly creative, with strong sales and interpersonal skills! + You've got great communication skills both internally and externally. + Professional phone etiquette, writing skills, and knowledge of Microsoft Office. + Well organized, detail-oriented, with excellent follow-up skills. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**
    $57k-75k yearly est. 1d ago
  • Events Manager

    Marriott Hotels Resorts 4.6company rating

    Marina del Rey, CA job

    Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. CANDIDATE PROFILE Education and Experience • High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required. CORE WORK ACTIVITIES Managing Event Logistics and Operations • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. • Adheres to all standards, policies, and procedures. • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. • Manages group room blocks and meeting space for average to large-sized assigned groups. • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions. • Uses his/her judgment to integrate current trends in event management and event design. • Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). • Participates in customer site inspections and assists with the sales process as necessary. • Performs other duties as assigned to meet business needs. • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience. Ensuring and Providing Exceptional Customer Service • Delivers excellent customer service throughout the customer experience and encourages the same from other employees. • Empowers employees to provide excellent customer service. • Sets a positive example for guest relations. • Coordinates and communicates event details both verbally and in writing to the customer and property operations. • Makes presence known to customer at all times during this process. • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. • Follows up with customer post-event. • Responds to and handles guest problems and complaints. • Uses personal judgment and expertise to enhance the customer experience. • Stays available to solve problems and/or suggest alternatives to previous arrangements. • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Interacts with guests to obtain feedback on product quality and service levels. • Ensures hourly employees understand expectations and parameters for event activities. Leading Event Management Teams • Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. • Leads formal pre-event and post-event meetings for average to large-sized assigned groups. • Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc). Supporting and Coordinating with the Sales and Marketing Function • Assists in the sales process and revenue forecasting for customer groups. • Up-sells products and services throughout the event process. • Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups. Conducting Human Resources Activities • Reviews comment cards and guest satisfaction results with employees. • Observes service behaviors of employees and provides feedback to individuals and/or managers. • Assists in the development and implementation of corrective action plans. • Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. • Works with the property staff and customers to address operational challenges associated with his/her group. • Performs other duties as assigned to meet business needs. These are material job duties of this position. Your background may have a direct, adverse, and negative bearing on the duties and responsibilities of this position potentially resulting in the withdrawal of a conditional offer of employment. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
    $45k-64k yearly est. Auto-Apply 57d ago
  • Director of Housekeeping

    Kimpton Hotels & Restaurants 4.4company rating

    West Hollywood, CA job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do The Director of Housekeeping is responsible for the supervision and coordination of all housekeeping activities regarding the cleaning and maintenance of the property. This is a high energy role for someone who embodies and values Kimpton culture! Some of your responsibilities include: Select, staff, recruit, hire, and train qualified housekeeping candidates. In charge of scheduling all regular and irregular cleanings Ex: room carpets, upholstery, and draperies as needed, along with annual or semiannual deep cleaning projects and window cleaning as necessary. Responsible for the cleanliness of all common areas, meeting spaces, and public areas of the hotel. Review MOD report for room moves, guest issues and special requests Responsible for preparing room assignments, distributing keys and assigning floors for all housekeeping staff each morning. Communicate with the Front Desk, Sales, and Maintenance Departments to ensure a high quality product and service level is delivered to our guests. Assist with guest requests as required. Review outside laundry facility servicing to ensure quality, undamaged linens and consistent delivery, keeping in mind the budgetary guidelines. Review and update systems and supplies purchased for guest room accommodations using budgetary guidelines. Train by instruction and practice, both formally and on-the-job; and update staff on any new laws or regulations necessary to safely perform their tasks. Maintain good performance and efficiency levels by setting quality standards following hotel procedures and policies. Control all expenditures relating to Housekeeping, including, labor, guest room supplies, and all cleaning supplies and equipment. Prepare annual housekeeping budget. Manages all employees in the Housekeeping Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training, employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. What You Bring Bachelor's degree in hospitality or similar industry preferred. 3+ years management experience in boutique hotel industry. Basic knowledge of MS Office. Flexible schedule, able to work evenings, weekends and holidays. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $68k-104k yearly est. 20h ago
  • Sales Coordinator

    Kimpton Hotels & Restaurants 4.4company rating

    Los Angeles, CA job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do You're an ambitious individual with a passion for sales and customer service as well as outstanding organization, computer, and property systems management skills. You value customer service and have a genuine approach to helping guests! Some of your responsibilities include: Complete contracts and proposals with accuracy, and communicate timely and professionally with clients. Coordinate with Sales Managers to execute group booking accordingly in appropriate systems. Any additional group changes will be updated by the sales coordinator. Set up accurate billing for each individual group. Enter pertinent information into Sales, POS and Event Management systems. Regularly assist in booking individual reservations that fall into special rate categories. Run group reports through our sales system and continually maintain group bookings in property systems. Type, answer telephones, send correspondence, etc. (as required) Take leads both over the phone and email, then process in our sales system. What You Bring 2 years of experience in hospitality industry. Bachelor's degree in hospitality preferred. Flexible schedule, able to work evenings, weekends and holidays. Strong understanding of customer and market dynamics and requirements. Strong computer skills and proficient in MS Office. Well organized, detail oriented with excellent follow-up skills. Excellent communication skills and passion for creating ridiculously personable experiences for guests! Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $37k-46k yearly est. 20h ago
  • Steward-3

    Sonesta 4.6company rating

    Sonesta job in Irvine, CA

    The Steward works with the culinary team to clean and sanitize pots, pans, utensils, the kitchen and other kitchen equipment, in accordance with time, product and placement standards to ensure total guest satisfaction. Job Description * Maintain a high standard of cleanliness and orderliness in all kitchens, back dock, dumpster and utility work areas. * Heavy-duty cleaning of ovens, grills, sinks, walls, floors, walk-in refrigerators and freezers, and other heavy kitchen equipment. * Maintain a clean and sanitary environment with knowledge of proper handling, storage, and sanitation. * Be able to properly use chemicals to sanitize and know the MSDS information of each. * Service food for the Employee Cafeteria as specified by the Chef or Kitchen Supervisor. * Operate the dishwashing equipment to ensure that all china, glass, and silver are cleaned thoroughly and sanitation of such is maintained. * Return all clean china, glass, and silver to its proper storage location using care to minimize breakage. * Knowledge of proper safe handling techniques for all chemicals used. * Empty garbage from the Food and Beverage areas into the hotel dumpster. * Know the location and operation of all fire extinguishing equipment. * Practice safe work habits at all times to avoid possible injury to self or other employees. * Follow the proper procedures in the breakdown, cleaning and reassembling of all kitchen equipment, as needed. * Follow all sanitation standards. * Assist in the setup and breakdown of the restaurant buffet as required. * Assist Banquets by supplying china, glass, and silver as required by business demand. * Breakdown and store necessary equipment as needed. * Report any maintenance needed on equipment. * Change the water on the dishwashing machine. * Wash, rinse, sanitize, sort, and store all pots, glasses, china, silver, and flatware. * Clean and organize all designated areas to include sweeping, mopping, and washing floors. * Be able to support any position in the Kitchen that is in need of help. * Be able to operate and maintain the cleanliness of all kitchen equipment. * Maintain a "Clean As You Go" policy. Additional Job Information/Anticipated Pay Range Pay range $20.20 - $22.30 per hour. The base pay offered may vary based on various factors, including but not limited to job-related knowledge, skills, and specific/overall Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: * Medical, Dental and Vision Insurance * Health Savings Account with Company Match * 401(k) Retirement Plan with Company Match * Paid Vacation and Sick Days * Sonesta Hotel Discounts * Educational Assistance * Paid Parental Leave * Company Paid Life Insurance * Company Paid Short Term and Long Term Disability Insurance * Various Employee Perks and Discounts * Hospital Indemnity * Critical Illness Insurance * Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
    $20.2-22.3 hourly Auto-Apply 43d ago
  • Barback

    Kimpton Hotels & Restaurants 4.4company rating

    West Hollywood, CA job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Assist the bartender with stocking, cleanliness, equipment handling and maintenance. When necessary, serve food and beverages for the guests and service staff. All functions are carried out to maintain an environment of teamwork and to provide outstanding service to our guests. You'll act as an advocate for the bar/restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: Greet and welcome our guests. Check the service stations and tables to ensure accurate set-up and cleanliness. Assist the restaurant dining services (if necessary), when and where appropriate. Perform all necessary sidework, setup, and breakdown of the bar. Follow uniform and grooming specifications. Clean and change trash cans, fill and clean ice bins, stock beer, wine, juice, and other beverages. Clean shelving, stainless steel, mixers, cups, blenders and soda guns. Unpack deliveries, stock bar and change beer kegs. Notify a manager if a guest is becoming intoxicated or rude to other guests. We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do. What You Bring 1 year of experience in a similar or supportive role is preferred. Food Handler and Alcohol Awareness Certification (if applicable). Able to prioritize multiple tasks in a dynamic environment. Able to learn, retain, and present product, menu, and allergy information to guests. Knowledge or ability to learn the restaurant point-of-sale system. Restaurant inventory and invoicing software proficiency is preferred. Hardworking, dedicated, with a real passion for hospitality. Flexible schedule and are able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $32k-62k yearly est. 20h ago
  • Night Audit

    Sonesta Hotels 4.6company rating

    Sonesta Hotels job in El Segundo, CA

    The Night Auditor (NA) is responsible for accurately balancing all hotel income and expenses for every 24 hour hotel operating period. The NA also acts as a Guest Service Agent for the overnight front desk shift at the hotel. The NA is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk. The NA will act as the hotel system liaison during night hours. The NA will call in and open tickets with Opera, SynXis, or system support during the overnight hours if a system fails or issues occur. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Balance and audit room revenue, food and beverage revenue and telephone revenue for accuracy; assist in the preparation of all reports relevant to daily revenues. Balance and audit all room tax charges, cashier reports, and guest house accounts for accuracy. Complete and transmit daily management/accounting reports with any supporting documentation ensuring the accurate accounting of the hotel revenues and expenses. Prepare General Manager daily, weekly and month end reporting packs. Assist in the set up the complimentary breakfast service to include hot and cold food service, juice and coffee stations, and all supplies. Assist in the washing, drying, and folding of hotel laundry. Act as the security point of contact during various times in the shift. Communicate with the Operations Manager to resolve accounting discrepancies and to request or provide information. Register guests, issue room keys, and provide information on hotel services, room location, and Travel Pass rewards program. Answer phones in a prompt and courteous manner. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue. Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales. Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes. Comply with federal, state and local laws regarding health, safety, and alcohol services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent required. One year of previous hotel experience preferred. Previous background from the extended stay industry preferred. Reading and writing skills are utilized when compiling department records, guest registration and reservation information Ability to speak, read, and write fluent English; other languages beneficial. Professional verbal and written communication skills. Mathematical skills, including basic math, percentages, and variances preferred. Problem solving, reasoning, motivating, organizational and training abilities preferred. Experience with Microsoft Office and Opera systems preferred. Valid driver's license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 50 pounds. Frequently handling objects and equipment. Standing for extended periods of time. Will be required to obtain a ServSafe certification. May be required to obtain a TIPS certification. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range The hourly compensation for this position ranges $22 to $24 per hour based on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
    $22-24 hourly Auto-Apply 3d ago
  • Lead Esthetician - Regent Santa Monica Beach

    Intercontinental Hotels Group 3.9company rating

    Santa Monica, CA job

    About us: Regent Santa Monica Beach, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks. Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com. Job Summary: The Lead Esthetician plays a key role in delivering elevated, results-driven facial and skincare experiences, aligned with the highest standards of luxury spa service and brand excellence. This role requires expert knowledge in all esthetic treatments featured on the spa menu, performed with precision, elegance, and impeccable draping technique. In addition to providing personalized guest care, the Lead Esthetician serves as a mentor and role model for the esthetics team-supporting daily operations including recruitment, training, scheduling, advanced product and treatment education, inventory management, and quality assurance. This leader fosters a culture of refinement and professionalism, ensuring every guest interaction is marked by understanding their needs, sophistication, and exceptional service. A little bit about your day Reporting to the Spa Director, every day is different, you will: * Promote Regent's service philosophy and style through our people attributes. * Embody Guerlain and third-party consultant's philosophy, while upholding all spa policies, procedures, and Forbes 5-Star service standards. * Act as the primary liaison for the Esthetics team, ensuring clear communication and consistent adherence to service and brand standards. * Uphold strict confidentiality at all times, protecting the privacy of both colleagues and guests. * Deliver expert skincare treatments with professionalism, attentiveness, and personalized care. * Provide in-depth consultations and recommend tailored products and enhancements to elevate the guest experience and drive retail performance. * Foster guest relationships to encourage loyalty and repeat visits. * Maintain pristine, well-stocked treatment areas; ensure compliance with sanitation and safety standards in accordance with third party consultant and state guidelines. * Support and mentor Estheticians through training, quality monitoring, and daily performance coaching. * Assist with vendor-led product and protocol training and help facilitate onboarding for new colleagues. * Oversee inventory, product distribution, and ensure equipment is in optimal condition. * Collaborate with Spa Leadership on scheduling, evaluations, and operational tasks, including guest feedback resolution, daily briefings, and departmental meetings. * Participate in all required trainings and support spa initiatives as needed. * Limited travel will be required. What We need from you: * Minimum 3-5 years of experience in an Esthetician position, preferably in a luxury hotel/resort. * Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities. * Must have a current CA Esthetician License. * Previous Supervisory experience, preferred. * Knowledge of Esthetics and Esthetic practices. * Some knowledge of Massage Theory, Anatomy and Physiology. * Must be polished, professional, and have a strong command of both written and verbal English. * Must be organized, proactive, and possess a strong attention to detail. * Basic computer software skills, including Microsoft Office. * Previous experience with Booker, Book4Time, Spa Soft preferred. * Ability to carry, lift, push, pull items weighing up to 50 pounds. * Ability to stand, stoop, and bend repetitively and for extended periods of time. * Flexible schedule, able to work evenings, weekends, and holidays. What you can expect from us: The hourly pay range for this role is $42.67 to $77.10 with booked treatments. This range is only applicable for jobs to be performed at Regent Santa Monica Beach. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. A colleague's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Join us and you'll become part of the global IHG family - and like all families, all our individual colleagues share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve. In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people and complimentary meals and parking. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.
    $27k-45k yearly est. Auto-Apply 55d ago

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