Sonesta Hotels jobs in Atlanta, GA

Banquet Houseperson is responsible for completing a variety of banquet functions, such as setting up tables, serving food items, maintaining the banquet hall clean and organized, ensuring customer satisfaction, transporting tables and equipment, assisting servers, and answering to inquiries from banquet patrons. The essential job requirements are physical fitness, stamina, customer service, teamwork, being able to work at odd hours and in a standing position, and attention to details. The ideal candidate has a passion for hospitality and providing exceptional guest service. Work Environment Must be able work in a fast-paced environment. Majority of work takes place indoors meeting rooms. Must be able to tolerate extreme temperatures - i.e. kitchens, freezers. Physical Demands Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Frequent bending, kneeling and reaching. Ability to stand during entire shift. Expected Hours of Work Must be flexible to work variable days of the week to include weekends and holidays. Must be flexible to work variable shifts (days, nights, overnights). Ten to twelve hour shifts sometimes required. Education and Experience Previous front facing guest service experience preferred. High school diploma or general education degree (GED) preferred. Principle duties and responsibilities (Essential Functions) include: Completing a variety of banquet functions, such as setting up tables, serving food items, maintaining the banquet hall clean and organized, ensuring customer satisfaction, transporting tables and equipment, assisting servers, and answering to inquiries from banquet patrons. Perform other duties or projects as requested by management. Qualifications and Skills Excellent organizational skills and attention to detail. Able to work quickly without compromising quality. Ability to work with minimal supervision and maintain a high level of performance. Attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Must be able to stand and exert fast-paced mobility for entire shift. Ability to work cohesively with co-workers as part of a team. Must read, write and speak the English language. Ensure overall guest satisfaction. Go Beyond @SonestaHotels WHO WE ARE We are an organization made up of people, thoughts and ideas - all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality . We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. The statements in this are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

This role oversees the direct-line leadership of a team within the Global Sales Functional Operations team, which is responsible for creating, maintaining, GDS viewership, and auditing of unmanaged LNRs and managed KNRs, along with all IHG Corporate Sales Programs. Accountable for both strategic and tactical deliverables through the management of daily operational processes, key project deliverables, and ongoing operational improvements. Developing and delivering operational strategies to effectively and efficiently execute various business plans, providing leadership on global sales operations functions, intakes, and initiatives. This position requires strong collaboration with various internal and cross-functional teams to ensure that all policies and procedures are correctly executed, resulting in effective service delivery in accordance with established goals. Your day to day Administrative & Leadership * Responsible for the daily operational activities and effectiveness of the Global Sales Functional Operations team aligned to. * Provide operational insight and partner with other leaders to ensure effective execution of various correlated processes in the organization. * Develop new processes and continuous improvement to existing ones to adequately support initiatives of the Global Sales organization. * Responsible for hiring, resource & succession planning, training, and developing existing employees to build key talents in the organization. Maintain consistent stakeholder satisfaction. Strategic Performance, Reporting & Analysis * Own and maintain accuracy of Global Sales Functional Operations key data points, databases, and Global Sales performance across segments * Vigilantly review data & system integrity and communicate any issues to relevant parties, coordinating with partners for resolution or fix. * Ensure future requirements are anticipated and developed in accordance with strategy and business needs. Champion automation for tasks and processes. Operational Efficiencies, Relationship and Project Management * Subject Matter Expert (SME) for GDS/TPIs/OBT/CBTs viewership, connectivity, and governance. Develop operational governance for the following Global Sales tools and system processes: GDS viewership/TPIs/OBT/CBTs. Implement and continuously improve operational processes and methodology as related to these tools for Global Sales. * Serve as the point of escalation for all key functions and stakeholders involved in ongoing projects assigned to team members. Confidently make decisions, perform day-to-day tasks, and communicate to stakeholders all achieved performances/improvements. * Develop and maintain relevant documentation related to operational processes and procedures. Drive ad hoc analysis results and recommendations, help formulate strategic direction for Global Sales leaders in various levels and capacities. * Maintain close working relationships with all identified business owners and develop a strong working knowledge of their respective business functional areas. Conceptualize and design projects that are related to optimizing tactical Global Sales Functional Operations activities; support other operational projects and initiatives that will require input and implementation through the team members. What we need from you * Bachelor's Degree or an equivalent combination of education and work-related experience * 6 - 10 years of progressive work-related experience with demonstrated proficiency in multiple disciplines/processes related to the position, including 2-4 years managing operational processes & teams. * Demonstrated leadership and vision in managing groups, major projects, and initiatives. Excellent interpersonal and collaborative management style. * Demonstrated industry knowledge supporting hotel operations relating to account management, Global Distribution Systems, and applicable systems and programs. * Demonstrated ability to use and improve the use of databases and sales software (preferably Salesforce and Tableau). * Demonstrated high competency in Microsoft Office Applications - i.e., MS Excel, MS Word, MS PowerPoint. * Demonstrated ability and knowledge to navigate hotel systems, programs, revenue management, and perform team trainings on principles and procedures. * Demonstrated excellent problem solving and time management skills. Excellent in analytical & problem-solving abilities. Proven project management and business improvement expertise. Location - Atlanta, GA: Our hybrid work structure is an expectation of three (3) days a week in office. This expectation may be adjusted to evolve with the changing needs of the business. The salary range for this role is $119,000.00 to $125,000.00. This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees. #LI-YM1

**Additional Information** **Job Number** 25183957 **Job Category** Reservations **Location** W Atlanta Downtown, 45 Ivan Allen Jr. Boulevard, Atlanta, Georgia, United States, 30308VIEW ON MAP (******************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** **Job Number** 25192885 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Atlanta, 88 West Paces Ferry Rd, Atlanta, Georgia, United States, 30305VIEW ON MAP (******************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** **Job Number** 25166562 **Job Category** Rooms & Guest Services Operations **Location** Atlanta Marriott Marquis, 265 Peachtree Center Ave., Atlanta, Georgia, United States, 30303VIEW ON MAP (********************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Our jobs aren't just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique - and each position contributes to making that possible for our guests. At our hotels, Runners work across departments to ensure that guests and associates have what they need at the point in time when they need it. Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance, our Runners move about their space to get the job done. They are critical to ensure smooth operations throughout the entire hotel. No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Runners will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps), ensure they have what they need to do their work (read and visually verify information in a variety of formats, including small print; visually inspect tools, equipment, or machines), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 55 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all of these things well, and other reasonable job duties as requested, is critical for Runners - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** **Job Number** 25194272 **Job Category** Food and Beverage & Culinary **Location** Atlanta Marriott Marquis, 265 Peachtree Center Ave., Atlanta, Georgia, United States, 30303VIEW ON MAP (********************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Our jobs aren't just about setting up tables and chairs for our guests to use during a banquet or meeting. Instead, we want to create an atmosphere that is memorable and unique. Our Event Support Experts take the initiative and deliver a wide range of services that allow our events to go off without a hitch. Whether setting up and breaking down materials, transporting supplies, stocking bars and action stations, or anything in between, the Event Support Expert plays a key role in making our events run flawlessly. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Event Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance). Doing all these things well (and other reasonable job duties as requested) is critical - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

The Role Under the guidance of a Vice President -Associate General Counsel or Head of Legal, provides legal counsel, support and representation for intellectual property and brand related matters. May perform complex legal assignments in area of specialization, specifically in the areas of trademark and copyright matters. Your Day-to-Day * Review, manage, supervise and advise the Company on intellectual property, marketing, promotions and advertising matters. * Manage and oversee domestic trademark and copyright infringement disputes, TTAB opposition, and cancellation proceedings and supervise international prosecution and enforcement work in close coordination with local counsel globally. * Oversee global trademark search and clearance projects; assist with IP licensing and acquisitions, advertising review, and other counseling and transactional matters. * Draft and negotiate complex agreements, including music, talent, influencer, agency, endorsement, contest, sweepstakes, and other marketing and promotion agreements and advise clients on sophisticated trademark and copyright issues. Draft, negotiate and review/modify legal documents to meet Company standards/objectives. * Manage and oversee local counsel on trademark prosecution and enforcement matters and utilize outside counsel and other external resources as appropriate to ensure the Company is represented in a cost efficient and effective manner. * Develop strategic direction and alternatives on legal matters. Provide status reports on pending legal matters, advice in course of action for department/BU legal issues, and identify, review and maintain internal files and documents. * Counsel department or BU management on relevant legal issues. Develop and maintain a good working relationship in all client areas. Assist management in evaluating the legal impact of various corporate or department strategies, determining alternatives based on business and legal considerations and the relevant environment. * Represent and support department or BU management in dealings with external parties. * Coordinate and work with other areas of the Legal Department and BRR on related matters to ensure efficient resolution of issues. * Train and educate employees on germane legal matters as preventive legal measures. Manage and work with outside counsel and counsel for outside parties as appropriate to ensure Company is represented effectively and efficiently. What We Need from You * Bachelor's Degree and a Juris Doctor Degree. Member of the Georgia State Bar in good standing * JD from an accredited US law school * 5-7 years practicing trademark and copyright law, with an emphasis on international trademark prosecution and enforcement * Demonstrated knowledge and experience with intellectual property matter management software (CPI is a plus) * Demonstrated analytical, research, and presentation skills, with ability to speak extemporaneously. * Demonstrated ability to draft a variety of legal documents. * Demonstrated project management experience in organizing, planning and executing large-scale projects from conception through implementation. * Demonstrated experience in leading, advising and developing people. * Demonstrated effective verbal and written communication skills for the purpose of providing information to clients, outside counsel, vendors and other third parties, senior management and staff Location Atlanta, GA. Our hybrid work structure is an expectation of three (3) days a week in office. This expectation may be adjusted to evolve with the changing needs of the business. The salary range for this role is $138,942 to $185,000. This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees. #LI-PF1

The Manager of Mobile Application Development is responsible for end-to-end delivery of prioritized features for the award-winning IHG Hotels & Rewards mobile app, available on both iOS and Android platforms. This role leads a team of high-performing mobile developers and testers across onshore and offshore locations, overseeing Agile development, architectural and technical execution, operational excellence, and the overall release management process. The manager ensures the delivery of strategic business objectives and maintains high standards for performance, reliability, and user experience. Your Day to Day * Lead the planning and execution of new mobile features using Agile practices, managing both onshore and offshore development resources. * Provide coaching and mentorship to team members, enhancing technical skills and supporting career growth. * Collaborate with Product and Design teams to align priorities and ensure cohesive delivery of mobile features. * Oversee mobile release management, including planning, coordination, and compliance with app store guidelines and enterprise standards. * Monitor app performance and analytics, ensuring adherence to data privacy, accessibility, and security standards while driving continuous improvement. What We Need From You * 10+ years of software development experience, including 5+ years in mobile leadership roles, successfully delivering consumer-facing native iOS and Android e-commerce apps at enterprise scale. * Expertise in native app development using Swift, Kotlin, Objective-C, and Java, with proficiency in managing app deployment through the Apple App Store and Google Play Store. * Strong understanding of mobile UI/UX, accessibility, performance tuning, and crash diagnostics, along with familiarity with mobile security best practices. * Proficient in using tools like Git, Jenkins, CloudBees, Fastlane, and Bitrise, and experienced in integrating with backend systems and middleware (e.g., REST APIs, GraphQL). * Strong leadership and mentoring skills, with effective communication abilities and a strategic mindset to manage delivery commitments in Agile environments. Location - Atlanta GA (Hybrid - in office 3 days a week) The salary range for this role is $58,834 to $170,000. This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employee. #LI-CL1

Do You See Yourself as a Director of Finance and Accounting? Begin Your Next Chapter at InterContinental Buckhead Atlanta - A Beacon of Luxury Where Southern Sophistication Meets International Allure At IHG, we're passionate about you! Whether your interests lie in sports, travel, music, or mastering your craft, we believe that the same passion you bring to your personal life should fuel your professional one. We're looking for people who put guests at the center of everything they do-people who are curious, confident, and committed. If that sounds like you, consider joining the team at InterContinental Buckhead Atlanta. About InterContinental Buckhead Atlanta InterContinental Buckhead Atlanta hotel is where Southern sophistication meets international allure. Elevate your stay in a stylish guest room or suite, enjoy exclusive amenities in the Club Lounge, and savor flavorful dishes at The Americano, Atlanta's first Italian steakhouse. From indulgent spa services and state-of-the-art pool and fitness to exquisite events in two grand ballrooms or 22 modern meeting rooms, you'll experience reimagined luxury in Atlanta's prestigious Buckhead neighborhood. We are beyond honored to announce that InterContinental Buckhead Atlanta has been ranked the #1 Top Hotel in Atlanta by the readers of Travel + Leisure. Your Role: Director of Finance and Accounting A little taste of your day-to-day: Bottom line? We're looking for a new Director of Finance and Accounting comfortable with balancing the books when it comes to managing the needs of owners, auditors and regulatory agencies while also monitoring and improving hotel profitability. In return, we'll put our financial operations and the security of our hotel assets in your expert hands. Every day is different, but you'll mostly be: ● Managing and coaching your team to ensure the right person is always on the right task ● Setting exceptional accounting practice standards and ensuring financial control procedures remain ethical and legal ● Maximizing financial returns through financial analysis, data trends and market information - while budgeting accordingly ● Enhancing the guest experience through improved payment options, inventory controls and financial dispute resolution ● Supervising a number of clerical accounting employees across a range of functions - from Accounts Payable to Purchasing and Payroll. What We need from you: ● Bachelor's degree / higher education qualification / equivalent in Accounting and Finance ● 4-8 years' experience in hotel accounting or auditing with at least one year in an Assistant Controller or similar supervisory role, or an equivalent combination of education and work-related experience ● Knowledge of accounting management duties e.g., negotiating hotel space and tenant leases, processing payroll, performing asset management duties, providing business projections, displacement analysis, preparing government reports, filing tax returns etc ● Professional accounting or finance designation or certification preferred ● Must speak local language(s) ● Other languages beneficial What We Offer At InterContinental Buckhead Atlanta, we recognize that our leaders are the heartbeat of our hotel. That's why we offer a robust benefits and compensation package tailored to high-impact professionals: * Medical, dental, vision, life, and disability insurance * Matching 401(k) retirement plan * Generous paid vacation, holidays, and wellness days * Complimentary dry cleaning and staff meals * Global hotel discounts with IHG Employee Room Benefit Program * A dynamic and respected Executive Committee team environment * Most importantly - Room to Lead with Purpose and Grow with Passion * The salary range for this role is $130k to $150k. This job is also eligible for bonus pay. Our Promise of True Hospitality At IHG, we're guided by our promise of True Hospitality for Good-for our guests, our colleagues, our communities, and the planet. You'll thrive here if you: * Show We Care - You listen, respond, and act with genuine empathy. * Aim Higher - You challenge the status quo and embrace strategic risk. * Celebrate Difference - You value diverse perspectives and inclusive leadership. * Do the Right Thing - You lead with integrity and humility. * Work Better Together - You collaborate across departments, cultures, and disciplines. Ready to Shape the Future of Finance Leadership? If you're a thoughtful strategist, passionate collaborator, and inspiring leader, we invite you to make your mark at InterContinental Buckhead Atlanta. IHG is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive environment for all-because hospitality begins with humanity. Apply now and be part of the story that defines global luxury.

**Additional Information** **Job Number** 25196413 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Atlanta, 88 West Paces Ferry Rd, Atlanta, Georgia, United States, 30305VIEW ON MAP (******************************************************************************************************************************************************** **Schedule** Part Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors. The Butler provides bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure, in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets, and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests, proactively anticipate guest needs and acting upon them where possible. While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Butler's success is rooted in a deep passion for service, uncompromising standards, the ability to anticipate needs and impeccable interpersonal skills. You will also be expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Supervisory Experience: No supervisory experience. License or Certification: None REQUIRED QUALIFICATIONS Related Work Experience: 6-months related work experience required. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Steward works with the culinary team to clean and sanitize pots, pans, utensils, the kitchen and other kitchen equipment, in accordance with time, product and placement standards to ensure total guest satisfaction. Job Description Acquisition Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Sonesta ES Suites is a surprisingly different and welcoming extended stay hotel brand where guests can easily relax, get some work done and hang out in our local community. We work hard to build meaningful relationships with our colleagues and guests. Every Sonesta ES Suites team member plays an important role in our guest experience; therefore we invest in the personal and professional growth of all associates. We are part of the Sonesta International Hotels Corporation with 25 US-based and 31 International hotels and cruises. If you are a creative people person and want to have some fun at work, then look no further. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Ensure all staff is properly trained on all front desk operations, hotel facilities and services, local directions and safety and emergency procedures. Ensure all staff has the supplies needed to effectively carry out their job functions. Supervise the front desk and reservation functions to ensure the delivery of superior guest services, the security of monies, credit card transactions and guest information. Responsible for the supervision of the security of cash, credit card transactions, and guest information. Supervise the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Work with the hotel's property management system (Opera) and reservation system (Synxis) to maximize revenue through occupancy and rate adjustments based on market conditions. Establish effective Front Desk communication and information system through logs, department meetings, and one-on-one interaction with the staff. Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Supervise the daily execution of the shoppe and the pour by ensuring each is stocked and maintained in an orderly and appealing manner. Establish and implement appropriate service recovery guidelines in order to ensure complete guest satisfaction. Respond to guest complaints or concerns in a prompt and professional manner. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Register guests, issue room keys, provide information on hotel services and room location. Answer phones in a prompt and courteous manner. Supervising the accurate processing all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposits, and counting/securing assigned cash bank(s). Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Regularly sell hotel rooms through direct client contact. Ensure compliance with federal, state and local laws regarding health, safety, and alcohol services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent required. Two years of previous hotel experience required. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English; other languages beneficial. Professional verbal and written communication skills. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred. Problem solving, reasoning, motivating, organizational and training abilities preferred. Will be required to obtain a ServSafe certification. May be required to obtain a TIPS certification. Experience with Microsoft Office and Opera systems required. Valid driver's license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 50 pounds. Frequently handling objects and equipment. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

The Restaurant Server (RS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the food service venues of the hotel. The Server sets-up, services, and breaks-down the food and beverage areas where they are assigned ensuring a high level of quality, consistency and service. Job Description DUTIES AND RESPONSIBILITIES: Greet and acknowledge all arriving guests in a prompt and professional manner. Engage and interact with guest as appropriate. Respond to all guests' questions and requests. Demonstrate complete knowledge of the food and beverage menu. Serve food and beverage orders after checking for correct temperature, appearance and portions. Refill when necessary. Operate POS system and ensure food orders are verified and transmitted in a prompt manner. Adhere to all cash handling and credit card policies and procedures. Periodically check-in with tables to ensure guests' expectations are being met and exceeded. Maintain proper condition and cleanliness of dining areas, stations and servicing equipment. Complete all closing duties and reports as assigned. Adhere to established safety and sanitation guidelines. Adhere to uniform and grooming standards. Perform other duties or projects as requested by management. Work Environment Must be able work in a fast-paced environment. Majority of work takes place indoors. Must be able to tolerate extreme temperatures - i.e. kitchens, freezers. Physical Demands Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Frequent bending, kneeling and reaching. Ability to stand during entire shift. QUALIFICATIONS AND REQUIREMENTS: Two years of experience as a server in full service restaurant High school diploma or General Education Degree (GED) preferred. Attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Excellent organizational skills and attention to detail. Able to work quickly without compromising quality. Ability to work with minimal supervision and maintain a high level of performance. Must be able to stand and exert fast-paced mobility for entire shift. Ability to work cohesively with co-workers as part of a team. Food handlers and TIPS certificates required. Previous front facing guest service experience required. Must read, write and speak the English language fluently. Experience with computerized cash registers preferred. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

**Additional Information** **Job Number** 25193687 **Job Category** Food and Beverage & Culinary **Location** The St. Regis Atlanta, 88 West Paces Ferry Rd, Atlanta, Georgia, United States, 30305VIEW ON MAP (******************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $72,000 - $99,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Manages all beverage operations and staff on a daily basis. Areas of responsibility include beverage service in the Restaurants/Bars and Room Service. As a department head, directs and works with the food and beverage/culinary management team and employees to successfully execute all beverage operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR - 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. **CORE WORK ACTIVITIES** **Managing Beverage Operations and Driving Revenue** - Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. - Ensures staff understands local, state and Federal liquor laws. - Ensures cash control and liquor control procedures are followed by all Restaurant, Bar/Lounge and Room Service employees. - Implements new concepts and promotions for the restaurant outlets and bar/Lounge. - Benchmarks the competition and is aware of competitive promotions and strategies. - Ensures all employees understand and comply with loss prevention policies to prevent accidents and control costs. - Participates in the development of department's capital expenditure goals and manages projects as needed. **Leading Food and Beverage Team** - Attends pre- and post-convention meetings to understand group needs, set appropriate expectations and gather critical information to communicate to areas of responsibility. - Develops business goals and creates appropriate development plans based on their individual strengths, development needs, career aspirations and abilities. - Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. - Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. - Ensures employees are treated fairly and equitably. **Ensuring Exceptional Customer Service** - Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. - Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. - Observes service behaviors of employees and provides feedback to individuals and or managers. - Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. **Conducting Human Resource Activities** - Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation. - Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. - Uses all available on the job training tools for employees. - Administers the performance appraisal process for direct report managers. - Brings issues to the attention of Human Resources as necessary. - Ensures property policies are administered fairly and consistently. - Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. - Ensures self and direct report managers attend appropriate core training classes. - Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors. Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

**Additional Information** Relocation Assistance Available **Job Number** 25185819 **Job Category** Event Management **Location** The Ritz-Carlton Atlanta, 181 Peachtree Street NE, Atlanta, Georgia, United States, 30303VIEW ON MAP (******************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $92,000 - $122,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Leads Meetings & Special Events division. Position assists in the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position has responsibility for executing all property events with a seamless turnover from sales to operations and back to sales. Ensure the team meets the brand's target customer needs, employee satisfaction, and focuses on growing event revenues and maximizing the financial performance of the department. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR - 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area. **CORE WORK ACTIVITIES** **Managing Meetings and Special Events Operations and Budgets** - Researches and analyzes new products, pricing and services of competition. - Works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts. - Ensures the property is apprised of all groups that will impact property operations. - Ensures meeting space and corresponding heart of the house areas are cleaned and maintained. - Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines. - Leads the execution of brand service initiatives in event management areas. - Develops an event management strategy that is aligned with the company's business strategy and leads its execution. - Conduct daily walk-through of banquet floor to ensure client satisfaction and quality standards. **Leading Meetings and Special Events Teams** - Holds event management team accountable for desired service behaviors related to product and service delivery. - Communicates a clear and consistent message regarding departmental goals to produce desired results. - Executes departmental goals in game plans. - Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. **Managing Profitability** - Encourages calculated risk-taking to generate incremental revenue and deliver excellent guest service. - Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property. - Creates and achieves the annual banquet budget. - Focuses on building the property's top line revenue by supporting the execution of the annual Meetings & Special Events Marketing Plan, and providing leadership to the team on post-contractual upselling efforts. **Ensuring Exceptional Customer Service** - Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations. - Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions. **Conducting Human Resources Activities** - Works with Human Resources to ensure compliance with all local, state and federal (OSHA, Health Department) regulations. - Reviews property specific event operations annually and makes appropriate adjustments. - Reviews staffing levels to ensure that guest service and operational needs are met. - Communicates and ensures departmental and property emergency procedures are executed when necessary. - Ensures that regular, ongoing communication is happening in all areas of event operations. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

The Cook I prepares all food items while giving attention to cleanliness and sanitation, quality standards, taste, timeliness, and cost effectiveness with respect for fellow cooks and the hotel environment. The ideal candidate has a passion for hospitality and providing exceptional guest service. Work Environment Must be able work in a fast-paced environment. Majority of work takes place indoors. Must be able to tolerate extreme temperatures - i.e. freezers, loading dock. Physical Demands Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Frequent bending, kneeling and reaching. Ability to stand during entire shift. Expected Hours of Work Must be flexible to work variable days of the week to include weekends and holidays. Must be flexible to work variable shifts (days, nights, overnights). Ten to twelve hour shifts sometimes required. Education and Experience Relevant experience in restaurant or hotel food preparation preferred. High school diploma or general education degree (GED) preferred. Principle duties and responsibilities (Essential Functions) include: Produce all food orders in a timely and consistent manner in accordance with established quality standards. Test food to ensure quality and consistency of all meals served. Operate all kitchen equipment in a safe and responsible manner. Handle and store food items safely and keep work area clean and sanitized. Including all opening and closing duties. Adhere to established safety and sanitation guidelines. Adhere to uniform and grooming standards. Perform other duties or projects as requested by management. Qualifications and Skills Excellent organizational skills and attention to detail. Prioritization and time management skills. Must be able to read recipes and follow their instructions. Employ math skills to appropriately prepare items according to recipes. Ability to work with little supervision and maintain a high level of performance. Attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Track record of delivering exceptional guest or client experience. Ability to communicate, both verbally and written, effectively with guests, vendors and co-workers. Go Beyond @SonestaHotels WHO WE ARE We are an organization made up of people, thoughts and ideas - all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality . We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. The statements in this are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

The Night Auditor (NA) is responsible for accurately balancing all hotel income and expenses for every 24 hour hotel operating period. The NA also acts as a Guest Service Agent for the overnight front desk shift at the hotel. The NA is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk. The NA will act as the hotel system liaison during night hours. The NA will call in and open tickets with Opera, SynXis, or system support during the overnight hours if a system fails or issues occur. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Balance and audit room revenue, food and beverage revenue and telephone revenue for accuracy; assist in the preparation of all reports relevant to daily revenues. Balance and audit all room tax charges, cashier reports, and guest house accounts for accuracy. Complete and transmit daily management/accounting reports with any supporting documentation ensuring the accurate accounting of the hotel revenues and expenses. Prepare General Manager daily, weekly and month end reporting packs. Assist in the set up the complimentary breakfast service to include hot and cold food service, juice and coffee stations, and all supplies. Assist in the washing, drying, and folding of hotel laundry. Act as the security point of contact during various times in the shift. Communicate with the Operations Manager to resolve accounting discrepancies and to request or provide information. Register guests, issue room keys, and provide information on hotel services, room location, and Travel Pass rewards program. Answer phones in a prompt and courteous manner. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue. Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales. Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes. Comply with federal, state and local laws regarding health, safety, and alcohol services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent required. One year of previous hotel experience preferred. Previous background from the extended stay industry preferred. Reading and writing skills are utilized when compiling department records, guest registration and reservation information Ability to speak, read, and write fluent English; other languages beneficial. Professional verbal and written communication skills. Mathematical skills, including basic math, percentages, and variances preferred. Problem solving, reasoning, motivating, organizational and training abilities preferred. Experience with Microsoft Office and Opera systems preferred. Valid driver's license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 50 pounds. Frequently handling objects and equipment. Standing for extended periods of time. Will be required to obtain a ServSafe certification. May be required to obtain a TIPS certification. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.