Sonesta Hotels jobs in Baltimore, MD - 442 jobs

We're Sonesta International Hotels. The 8th largest hotel company in the U.S.-and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive-bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Summary The Housekeeping Manager (HM) works with the Operations Manager to supervise the housekeeping and laundry operation to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives. This is the onsite lead supervisory job in the housekeeping department. The Housekeeping Manager typically supervises a small number of housekeeping and laundry employees with a limited range of facilities. The Housekeeping Manager may supervise or provide leadership to 10-20 housekeeping department workers. This position will perform cleaning duties to all areas of the hotel. In addition to keeping the entire hotel clean, the Housekeeping Manager is responsible for maintaining a neat and organized housekeeping and laundry area and is responsible for the security of the hotel linen and supplies inventory. The Housekeeping Manager's focus on guest and associate satisfaction, expense control and product quality and will lead to their contribution to the overall goals of the hotel. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Create processes and procedures to ensure the hotel is properly supplied with all guest amenities, are meeting guest expectations, and the hotel is properly maintained and clean. Ensure all staff is properly trained and have the supplies and equipment needed to effectively carry out their job functions. The Housekeeping Manager is responsible for leading the delivery of clean rooms for occupancy that meet the brand's time, product and placement standards. Partner with the Operations Manager to monitor performance and make recommendations for disciplinary and other human resources-related actions. Partner with the Operations Manager to recruit, develop, and manage the Housekeeping staff. Inspect all assigned suites and public areas to ensure furnishings, guest suites, equipment, linens, and public areas are clean and in good repair to meet guest and owner expectations. Advise employees of deficiencies and instruct on corrective action. Provide adequate retraining as needed. Routinely perform all housekeeping duties necessary including making beds, and vacuuming and cleaning guest suites to ensure guest satisfaction and owner expectations. Partner with the Maintenance Manager to operate the proper use and cleaning of all commercial laundry equipment and management of the laundry operation of the hotel. Partner with the Operations Manager to inventory and maintain par levels for linen and supplies. Maintain procedures for security of lost and found items. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Enforce hotel standards, policies, and procedures are in place within the housekeeping department. Act as “Manager on duty” as required. Ensure compliance with federal, state and local laws regarding health, and safety services. Perform other duties as assigned QUALIFICATIONS AND REQUIREMENTS: High School Diploma or equivalent plus five years housekeeping experience including a minimum of one year of supervisory training/experience. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English; other languages beneficial. Reading and writing abilities are required in order to communicate effectively with guests and co-workers, complete written documented tasks, order supplies, receive instructions and read equipment manuals and safety information. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances. Problem solving, reasoning, motivating, organizational and training abilities. Ability to prioritize and organize work assignments. Experience with Microsoft Office preferred. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Will be required to regularly use commercial cleaning chemicals. Carrying, lifting or pulling items weighing up to 50 pounds. Frequently standing up and moving about the facility. Frequently handling objects and equipment to maintain the facility. Frequently bending, stooping, kneeling, climbing, and crawling. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Marriott International is seeking a dynamic and strategic Managing Vice President & Category Leader, Select & Midscale Brands to oversee one of the company's most rapidly growing global brand portfolios. This leader will serve as the global brand steward - responsible for driving brand strength, accelerating growth, and ensuring each brand delivers differentiated, profitable, and meaningful guest experiences. They will own the global brand strategy, portfolio architecture, and business blueprints for the Select and Midscale portfolio, ensuring each brand is positioned for global relevance and local flexibility. This leader will guide new brand launches and integrations, elevate existing brands through insights, design, and operational excellence, and partner closely with continent teams to execute with agility and consistency in-market. Acting as the global brand voice, the Category Leader will inspire cross-functional teams and cultivate strong partnerships across Design, Operations, Marketing, Loyalty, Insights, Finance, and Development. This role is critical in balancing guest, owner, and business needs - delivering experiences that drive customer advocacy, revenue and RevPAR growth, and increased pipeline performance. The ideal candidate is a seasoned, visionary brand leader with strong strategic acumen, the ability to operate in a complex global matrix, and a passion for shaping brands that connect deeply with guests and drive long‑term enterprise value. CANDIDATE PROFILE Education and Experience Required 4-year degree from an accredited university in Business Administration, Hospitality Management, Marketing, or related field. Fourteen or more years of relevant professional experience in brand management or related function demonstrating progressive career growth and patterns of exceptional performance. Demonstrated ability to develop and execute comprehensive global brand blueprints and strategies that align with enterprise objectives. Fluent in end-to-end experience design, including integration of brand, product, F&B, and innovation across all customer touchpoints. Education and Experience Preferred MBA or equivalent advanced degree. Experience managing multi‑brand portfolios, ensuring clear differentiation and positioning within a broader ecosystem. Proven ability to lead transformation and inspire teams in large, matrixed organizations. Expertise in aligning brand strategies with Continent and Development priorities to drive revenue and unit growth. CORE WORK ACTIVITIES Category Strategy, Brand Architecture & Global Stewardship Lead the global vision, positioning, and strategy for Marriott's Select and Midscale portfolio, ensuring clarity of purpose, differentiation, and long‑term value creation. Serve as the global brand steward responsible for maintaining relevance, competitiveness, and alignment with Marriott's enterprise portfolio strategy. Oversee the development, performance, and evolution of global brand architectures and strategies, ensuring each brand has a clearly differentiated role within a cohesive portfolio. Ensure global brand standards and guidelines are clearly defined and communicated to deliver a consistent, high‑quality guest experience across all markets. Establish clarity around global guardrails while empowering continent teams to localize and execute with agility. Represent Select & Midscale brands externally as the global brand voice at conferences and key events. Brand Health, Customer Advocacy & Commercial Growth Monitor global brand performance and help drive measurable improvements in brand health, intent to recommend (ITR), RevPAR, and unit/pipeline expansion. Oversee brand budgets and resource allocation to ensure efficient investment against strategic priorities. Partner with Development to ensure products and brands are differentiated, operationally feasible, and compelling to owners and franchisees - strengthening trust and commercial partnership. Leverage insights and analytics to identify opportunities for growth, optimization, and innovation across the portfolio. Integrate competitive intelligence and cultural insight scanning to anticipate emerging trends and stay ahead of guest expectations and category shifts. Ensure cross‑brand consistency where appropriate across categories while protecting each brand's unique identity. Global Leadership, Continent Empowerment & Cross‑Functional Influence Serve as a global connector for the Select & Midscale categories, leveraging Marriott's scale to accelerate brand success. Partner closely with Global Design, Operations, and Insights to bring strategies to life through cohesive, insight‑led products and experiences. Collaborate with Global Marketing, Digital, Global Partnerships, and Loyalty to ensure brand proof points are consistently expressed across customer channels and touchpoints. Allocate resources effectively across initiatives that drive global brand and portfolio impact. Empower continent and market teams to execute within global guardrails while meeting regional market dynamics and timelines. Support the development and evolution of platforms and capabilities that enable global communication, continent execution, and sharing of best practices. Strengthen enterprise influence through executive communication, strategic storytelling, and effective stakeholder alignment. Insights‑Driven Product Innovation & Operational Feasibility Champion the creation of innovative, insight‑driven products that strengthen guest connection and brand distinctiveness. Foster a test‑and‑learn culture that integrates design thinking, data, and guest feedback to continually evolve offerings. Lead or oversee the development, launch, and integration of new brands into the portfolio, ensuring strategic and operational alignment. Partner across disciplines to accelerate speed‑to‑market and ensure operational feasibility from concept to customer experience. Inspire and lead a high‑performing, globally connected team that embodies Marriott's values and champions cross‑continent collaboration. Provide day‑to‑day oversight for shared product teams and cross‑functional working groups to deliver global priorities. Develop and mentor brand leaders, building a world‑class organization recognized for creativity, commercial impact, and strategic excellence. Foster an inclusive, empowering culture that rewards innovation, agility, and accountability. Shape the next chapter of Select & Midscale brand leadership at Marriott through vision, influence, and enterprise partnership. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. About Us All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full‑time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters‑based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. About the Team Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you. Job Info Job Identification 25184012 Job Category Brand Management Posting Date 11/17/2025, 03:48 PM Job Schedule Full time Locations 7750 Wisconsin Avenue, Bethesda, MD, 20814, US Pay Range (US/Canada) $215,700-$382,100 annually #J-18808-Ljbffr

A leading hospitality management company in Alexandria, Virginia, seeks an Area Director of Sales. This role involves leading sales initiatives, developing strategic plans, and enhancing customer relationships to optimize revenue. Candidates should possess strong sales experience in hotel operations, a four-year degree, and proficiency in tools like Excel and Delphi. The company offers various benefits including medical insurance and travel discounts. #J-18808-Ljbffr

. The Senior Revenue Program Specialist is a key member of the Revenue Management Advisory Services Operations Team, responsible for ensuring seamless execution of revenue management processes and initiatives. This role manages complex projects and system audits, provides expert support during ACRS workshops and cutovers, and serves as a resource for troubleshooting and process optimization. In addition to driving onboarding and training for new hires and interns, the position leads virtual training sessions, develops job aids and resources, and hosts recurring office hours to foster team engagement and continued learning. Acting as a champion for continuous improvement, the Senior Revenue Program Specialist plays a critical role in enhancing knowledge and workflows across the organization. In addition, the Senior Revenue Program Specialist follows all company policies and procedures; ensures uniform and personal appearances are clean and professional; maintains confidentiality of proprietary information; and protects company assets. Speak with others using clear and professional language; answers the telephone using appropriate etiquette. Develops and maintains positive working relationships with others; listens and responds appropriately to the concerns of other employees. Complies with quality assurance expectations and standards. Reads and visually verifies information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. CRITICAL TASKS Revenue Administrative Duties § Assists Transient Revenue Managers by building and updating rate offers. § Investigates and provides solutions for OTA rate parity lose cases. § Assists in the implementation of hotel sales strategy in reservation and inventory systems. § Escalates technical questions related to the reservations and property management systems to the correct support desk in a timely manner. Inventory Control § Provides support to Inventory Managers by managing ServiceNow ticket assignments § Monitors the compliance with and participation in Company promotions and eCommerce channels. Computer Skills § Use computer systems and software packages to input, access, modify, store, or output information. § Enter and retrieve data from computer systems using a keyboard, mouse, or trackball. Stakeholder Relations § Address stakeholders' service needs in a professional, positive way and on time. § Thanks stakeholders with genuine appreciation. Communication § Speak to stakeholders, co-workers, and Leadership using clear, appropriate, and professional language in a timely manner. Working with Others § Support all co-workers and treat them with dignity and respect. § Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. § Develop and maintain positive and productive working relationships with other employees and departments. Quality Assurance/Quality Improvement § Comply with quality assurance expectations and standards. Physical Tasks § Enter and locate work-related information using computers and/or point of sale systems. § Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Policies and Procedures § Maintain confidentiality of proprietary materials and information. § Follow company and department policies and procedures. § Protect the privacy and security of guests and coworkers. § Perform other reasonable job duties as requested. CRITICAL COMPETENCIES Analytical Skills § Computer Skills § Learning § Decision-Making § Arithmetic Computation Interpersonal Skills § Customer Service Orientation § Interpersonal Skills § Diversity Relations Communications § Communication § Listening § Telephone Etiquette Skills § English Language Proficiency § Applied Reading Personal Attributes § Integrity § Dependability § Positive Demeanor Administration § Typing § Microsoft Office Organization § Detail Orientation § Multi-tasking PREFERRED QUALIFICATIONS Education High school diploma/G.E.D. equivalent Related Work Experience At least 1 year of related work experience Supervisory Experience No supervisory experience is required At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

. The role reports to the OSR team. This role prefers the leader to reside in the Dallas/Fort Worth area and will primarily support hotels throughout the Dallas/Fort Worth area based on business demands. This role is not tied to a single home work location (i.e. specific property or office), and the leader may be assigned to support other markets in the US and Canada as operational needs arise, and travel could be required. Members of this team will be deployed to temporary assignments of varying durations (based on specific hotel needs). This job is designed to "fill the gaps" in the operations of our hotels as identified by leadership. Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 2 years experience in the event management or related professional area. OR * 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. REQUIREMENTS * Candidate must reside in designated market CORE WORK ACTIVITIES Managing Event Logistics and Operations * Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. * Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. * Adheres to all standards, policies, and procedures. * Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. * Manages group room blocks and meeting space for average to large-sized assigned groups. * Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions. * Uses his/her judgment to integrate current trends in event management and event design. * Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). * Participates in customer site inspections and assists with the sales process as necessary. * Performs other duties as assigned to meet business needs. * Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience. Ensuring and Providing Exceptional Customer Service * Delivers excellent customer service throughout the customer experience and encourages the same from other employees. * Empowers employees to provide excellent customer service. * Sets a positive example for guest relations. * Coordinates and communicates event details both verbally and in writing to the customer and property operations. * Makes presence known to customer at all times during this process. * Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. * Follows up with customer post-event. * Responds to and handles guest problems and complaints. * Uses personal judgment and expertise to enhance the customer experience. * Stays available to solve problems and/or suggest alternatives to previous arrangements. * Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. * Interacts with guests to obtain feedback on product quality and service levels. * Ensures hourly employees understand expectations and parameters for event activities. Leading Event Management Teams * Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. * Leads formal pre-event and post-event meetings for average to large-sized assigned groups. * Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc). Supporting and Coordinating with the Sales and Marketing Function * Assists in the sales process and revenue forecasting for customer groups. * Up-sells products and services throughout the event process. * Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups. Conducting Human Resources Activities * Reviews comment cards and guest satisfaction results with employees. * Observes service behaviors of employees and provides feedback to individuals and/or managers. * Assists in the development and implementation of corrective action plans. * Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. * Works with the property staff and customers to address operational challenges associated with his/her group. * Performs other duties as assigned to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

JOB SUMMARY The Senior Manager Project Coordination leads the cross-segment team of Project Coordinators and plays a key role in supporting the Global Design studios and processes with a focus on driving effective and consistent project logistics across teams, data integrity, and reporting. They are an expert navigating our project management platforms and databases and work with the team to activate data for strategic insight and improvement. CANDIDATE PROFILE Education and Experience Required 4-year undergraduate degree in business or related discipline 8 years relevant experience Excellent organizational and logistical planning skills and a hospitality mindset. Preferred Experience using Salesforce Proficient using Microsoft 365 suite of programs Experience in hospitality industry Experience managing a team CORE WORK ACTIVITIES Leads team of Project Coordinators supporting MSB, Premium, and Luxury projects Works closely with studio leaders to ensure project coordination and data tracking is consistent and meeting team needs. Shares best practices across studios and integrates into project coordination processes. Champions compliance with department policies for file management, project milestone tracking, and data accuracy. Supports department programs and processes (e.g., recommended consultant programs, PIPs, HDC, etc.) Proactively identifies and initiate process improvement. Navigates systems, dashboards, and reports (e.g., Oasis, Lobo, etc.) Uses data to identify opportunities and inform process strategies. Positively represents Global Design in interactions with owners and other departments Embraces mindset of continuous learning and improvement, seeking and adopting new processes, technology, and solutions for highest impact. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Opportunity: Steward / Dishwasher Perform dishwashing and kitchen cleaning functions. Your Growth Path Cook or Stewarding Supervisor - Executive Steward or Sous Chef Your Focus * Wash dishes, glassware, flatware, pots and pans. * Operate dishwashing and other kitchen cleaning equipment. * Place clean dishes, utensils, or cooking equipment in storage areas. * Maintain kitchen work areas, equipment, or utensils in clean and orderly condition. * Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars. * Sweep and wash floors and clean trash cans. * Sort and remove trash, placing it in designated pickup areas. * Perform food preparation functions in the event of staffing shortages or during peak periods. * Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. * Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. * Perform other duties as requested by management. Your Background and Skills * HighSchool diploma or equivalent preferred. * Previous stewarding experience required or equivalent training. HHM Hotels Benefits and Perks * Competitive wages for full time and part time opportunities * Medical, Dental and Vision Health Insurance * Paid Time Off * 401k Company Match * Daily Pay * Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource. * Travel Discounts * Commuter Transit and Commuter Parking Benefits * Employee Assistance and Wellness Program * Educational/Professional Development * Referral Bonus Program Work Environment and Context * Work schedule varies and may include working on holidays, and weekends, etc. * Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping and kneeling. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels

First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

We're Sonesta International Hotels. The 8th largest hotel company in the U.S.-and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive-bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Summary Summary The Engineer performs general maintenance work to ensure hotel physical plant quality and safety standards are achieved and maintained. The Engineer takes care of the building, equipment and grounds of the hotel. This position will perform maintenance and repairs, and preventative maintenance, to all areas of the hotel. Job Description Position Summary The Engineer sets the tone for Sonesta's mission by always going above and beyond for our guests. The role's primary responsibility is to perform routine maintenance and skilled repairs to the building and equipment. The Engineer shall provide attentive and courteous service to guests, assist guests with inquiries, and ensure their stay with Sonesta is filled with Amazing Moments . The ideal candidate has a passion for hospitality and providing exceptional guest service. Work Environment Interior and exterior of building with potential for guest facing contact. Exposure to extreme temperatures inside and outside of the building. Physical Demands Must be able to exert in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds constantly to lift, carry, push, pull, or otherwise move objects. Frequent bending, kneeling, climbing, stooping and reaching. Ability to stand during entire shift. Expected Hours of Work Must be flexible to work variable days of the week to include weekends and holidays. Must be flexible to work variable shifts (days, nights, overnights). Ten to twelve hour shifts sometimes required. Education and Experience Specialized knowledge and skills or certification within a field or discipline such as plumbing, electrician, carpentry, equipment mechanics, HVAC, refrigeration, etc. Trade school and/or college course work in related field preferred. Experience in a hotel or a related field preferred. Principle duties and responsibilities (Essential Functions) include: Perform general maintenance and repairs for assigned area of expertise such as the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, water treatment systems, and swimming pool, etc. Perform preventative maintenance on a regular basis and ensure that assigned equipment is maintained and operational. Adhere to federal, state and local safety regulations, brand standards and other compliance requirements. Report all unsafe conditions or malfunctioning equipment to supervisor. Follow procedures that ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc. Replenish supplies and inventory in a timely and efficient manner and minimizes waste. Take required readings on equipment. Replace and program televisions as needed. Replace light switches, receptacles, light bulbs and fixtures. Paint designated areas and perform plumbing repairs (i.e. clogged drains, copper pipe, change washers, change handles, drain fittings, etc). Understand and be able to read blueprints and wiring diagrams. Refurbish furniture and fixtures and repair all types of wall coverings. Repair and program hotel electronic lock system. Deal with reasonable complaints/requests with professionalism and patience. Display professional appearance and demeanor at all times. Attend departmental pre-shift and mandatory meetings. Perform other duties as requested by management. Qualifications and Skills Attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Ability to prioritize and multitask. Excellent organizational skills and attention to detail. Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive instructions for the day and/or to read equipment repair manuals. Mathematical skills, including basic math, percentages, quantities, and variances. Professional verbal communication skills. Excellent interpersonal and customer service skills. Prioritization and time management skills. Additional Job Information/Anticipated Pay Range N/A Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Our jobs aren't just about mixing drinks. Instead, we want to build an experience that is memorable and unique. Our bartenders have the basics down, but are constantly on the look-out for new trends, micro-local offerings, and guests' evolving needs. They are not just a beverage enthusiast, but also the host of the space. Their role goes beyond the bar itself to take ownership of guest service more broadly and do what needs to be done. Bartenders will use their knowledge and expertise to make the bar look and function flawlessly. They will build relationships with others across the hotel and in the community, to anticipate and deliver on our guests' needs. They should be passionate about the guest service experience, but also have an eye for detail - from the money that moves through their hands, to the information they provide to guests, to the quality of their drinks. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, protecting company assets, maintaining confidentiality, and ensuring your uniform and personal appearance are professional. Bartenders will be on their feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to their work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Bartenders - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

**Additional Information** **Job Number** 25163281 **Job Category** Procurement, Purchasing, and Quality Assurance **Location** Marriott International HQ, 7750 Wisconsin Ave, Bethesda, Maryland, United States, 20814VIEW ON MAP (**************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $125,600-$170,900 annually **Bonus Eligible:** Y **Stock Package:** Y **JOB SUMMARY** The Director, Category Management and Sourcing is part of a team responsible for managing category management and strategic sourcing needs for Marriott's Global Procurement Department. This role will be responsible driving best-in-class category management and strategic sourcing across one or more business verticals. The Director drives adherence to and communication of Marriott procurement policies and processes, serves as the primary point of escalation for issues, delivers effective communications at all levels (including to executive leadership), and supports cross-functional teams on projects and procurement initiatives. As a key member of the Global Procurement team, this leader will partner closely with corporate, continent, and discipline leaders to develop and execute procurement strategies, enhance supplier governance and drive responsible sourcing and financial sustainability with an emphasis on optimizing supplier relationships and sourcing strategies that support hotel operations at scale. The ideal candidate will possess deep expertise in category management, strategic sourcing, risk management and regulatory compliance. This role offers the opportunity to drive and execute category strategies and strategic sourcing and contribute to the success of Marriott's 30+ brands across 10,000+ hotels in 138+ countries by managing categories and key vendors directly tied to hotel operations, including guest-facing and experiential supplies such as music and scent programs, in-room amenities, audiovisual equipment and services, uniforms, branded collateral, and other operational consumables. The global team has a presence in 9 offices worldwide (Eschborn, London, Dubai, Cape Town, Shanghai, Singapore, Mumbai, Bethesda MD, Plantation FL) and over 60 clusters representing 200 associates. This role will maximize Marriott's global purchasing power of $20B+ while supporting strategic supplier relationships. CANDIDATE PROFILE Education and Experience _Required_ + BA/BS + 10+ years of business, legal, and/or procurement experience. Deep technical knowledge of category management and strategic sourcing in the hospitality, lodging or adjacent sector. + Demonstrated ability to create strategy and implement change in a highly matrixed cross-discipline environment. _Preferred_ + Masters in Business Administration or Juris Doctor. + Proven ability to lead and develop a high-performing team + Experience managing large-scale sourcing initiatives for hotel supply categories such as amenities, uniforms, AV, scent/music programs, and operational consumables **CORE WORK ACTIVITIES** + Act as a procurement business partner to business disciplines, providing guidance on category management, strategic sourcing, policy and risk management. + Establish, continuously refine, and implement category management and sourcing strategies for procurement across the enterprise, ensuring alignment with discipline partners and company objectives. + Stay abreast of demand patterns and category spend, cost benchmarks, and business trends to identify potential suppliers, advise on competitive dynamics, and proactively work with stakeholders to modify strategies to meet enterprise-wide requirements, manage risk and optimize costs. + Identify and develop strategies to mitigate potential risks within the supply chain, ensuring business continuity and stability. + Develop strategies to manage and optimize supplier relationships, ensuring quality and cost-effectiveness. + Recommend new sourcing strategies, process improvements, and supplier relationships for the enterprise. + Provide thought leadership and end-to-end ownership of sourcing events for major initiatives. + Develop and implement effective internal tracking mechanisms and measurements to monitor the competitive bidding process. + Leverage strong analytical and communication skills to lead and assist others in managing all aspects of competitive bids, including analyzing and scoring multiple proposals, creating corresponding business cases (including financial reports), and presenting clear and concise summaries of recommended options. + Work collaboratively with cross-functional teams across the enterprise and within Global Procurement to achieve shared goals. + Ensure procurement strategies align with corporate sustainability goals, ethical sourcing standards, and supplier diversity initiatives. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here (*********************************************************************************************** to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. **Washington Applicants Only** : Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Respond to Residence owners' and their guests' requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction. Gather, summarize, and provide information to Residence owners and their guests about the property and the surrounding area amenities, including special events and activities. Announce all visitors, contractors, etc. to Residence owners before allowing them to go up and permit access to only authorize visitors and implement into the key track system. Answer, record, and process all calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem. Understand and assist with owners' reservation services (HRS). Assist with scheduling of the elevator for move-in/out for Residence owners/tenants. Assist with Bell/valet services for owners when requesting for their vehicles. Perform Lobby Ambassador tasks. Review shift logs/daily memo books and document pertinent information in logbooks. Report any incidents, accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all Residence owners and their guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. Adhere to the highest standards of The Ritz-Carlton service excellence. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None MIRJ At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

We're Sonesta International Hotels. The 8th largest hotel company in the U.S.-and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive-bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank. Responsible to maintain the security of cash, credit card transactions, and guest information. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue. Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales. Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes. Comply with federal, state and local laws regarding health, safety, and alcohol services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent required. One year of previous hotel experience, or retail customer service preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English; other languages beneficial. Professional verbal and written communication skills. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred. Problem solving, reasoning, motivating, organizational and training abilities preferred. Experience with Microsoft Office and Opera systems preferred. Will be required to obtain a ServSafe certification. May be required to obtain a TIPS certification. Valid driver's license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 50 pounds. Frequently handling objects and equipment. Standing for extended periods of time. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Functions as the property's strategic financial business leader. The position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, creates and executes a business plan that is aligned with the property and brand's business strategy and focuses on the execution of financial and accounting activities and the delivery of desirable financial results. CANDIDATE PROFILE Education and Experience * 4-year bachelor's degree in Finance and Accounting or related major; 2 years experience in the finance and accounting or related professional area. OR * Master's degree in Finance and Accounting or related major; no work experience required. CORE WORK ACTIVITIES Engaging in Strategic Planning and Decision Making * Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc. * Analyzes information, forecasts sales against expenses and creates annual budget plans. * Compiles information, analyzes and monitors actual sales against projected sales. * Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning. * Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. * Thinks creatively and practically to develop, execute and implement new business plans * Creates the annual operating budget for the property. * Provides analytical support during budget reviews to identify cost saving and productivity opportunities for property managers. * Implements a system of appropriate controls to manage business risks. * Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability. * Analyzes financial data and market trends. * Leads the development and implementation of a comprehensive annual business plan which is aligned with the company's and brand's strategic direction. * Provides on going analytical support by monitoring the operating department's actual and projected sales. * Produces accurate forecasts that enable operations to react to changes in the business. Leading Finance & Accounting Teams * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner. * Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team. * Oversees internal, external and regulatory audit processes. * Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority. * Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Anticipating and Delivering on the Needs of Key Stakeholders * Attends meetings and communicating with the owners, understanding the priorities and strategic focus. * Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). * Advises the GM and executive committee on existing and evolving operating/financial issues. * Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors. * Demonstrates an understanding of cash flow and owner priorities. * Manages communication with owners in an effective manner. * Manages property working capital and cash flow in accordance with brand SOPs and owner requirements. * Facilitates critique meetings to review information with management team. Developing and Maintaining Finance and Accounting Goals * Ensures Profits and Losses are documented accurately. * Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. * Submits reports in a timely manner, ensuring delivery deadlines. * Develops and supports achievement of performance goals, budget goals, team goals, etc. * Improves profit growth in operating departments. * Reviews audit issues to ensure accuracy. Managing Projects and Policies * Generates and provides accurate and timely results in the form of reports, presentations, etc. * Reconciles balance sheet to ensure account balances are supported by appropriate documentation in accordance with SOPs. * Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts). * Ensures compliance with management contract and reporting requirements. * Ensures compliance with standard and local operating procedures (SOPs and LSOPs). * Ensures compliance with Standard Operating Procedures (SOPs). Managing and Conducting Human Resource Activities * Ensures team members are cross-trained to support successful daily operations. * Ensures property policies are administered fairly and consistently. * Ensures new hires participate in the department's orientation program. * Ensures new hires receive the appropriate new hire training to successfully perform their job. * Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities. * Conduct performance review process for employees. * Participates in hiring activities as appropriate. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

**Additional Information** **Job Number** 25190120 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Tysons Corner, 1700 Tysons Blvd, McLean, Virginia, United States, 22102VIEW ON MAP (******************************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

As a member of the Finance Business Partner group for Global Technology (FBP GT), the Manager will be part of a team that serves as the single finance business partner for select leaders in Marriott's Global Technology team. This role provides critical support to delivering a holistic financial view of financial performance across initiatives and ongoing support expenses in an application or service portfolio. The Manager coordinates with and supports select stakeholders, including members of other finance teams, GT leaders, and discipline teams. The Manager provides financial evaluation of Global Technology projects, business cases, programs and initiatives, cost and recovery objectives, long-range planning, and day-to-day oversight of the financial health of the assigned application and service portfolios. CANDIDATE PROFILE Education and Experience Required * Baccalaureate degree in Finance, Accounting or related discipline required * 5 years financial management experience in a global organization with increasing management responsibility including complex data analysis and financial modeling * Knowledge of generally accepted finance and accounting policies, principles and controls * Experience organizing and interpreting complex financial data and presenting results to senior management in clear written and oral formats; demonstrated ability to communicate effectively and comprehend information through active listening. * Strong analytical and technical finance skills with proficiency in spreadsheet, word processing, and presentation software; solid understanding of corporate finance concepts * Experience managing multiple projects while working independently and collaboratively; proven ability to build and maintain effective relationships with internal and external stakeholders. CORE WORK ACTIVITIES * Partner with Global Technology Product team leaders to manage the financial performance of Marriott's Global Technology initiative portfolio, including strategic planning, budgeting, forecasting, procurement, financial reporting and analysis. * Partner with Global Technology product owners to analyze and manage application support expenses, liaising with the appropriate finance partners over the infrastructure areas where appropriate and needed * Support finance related activities for the development and implementation of new programs, services and initiatives in Global Technology to include developing low to moderately complex activity-based cost models and recovery analyses and analyses of funding approaches that are in compliance with management and franchise agreements: * Lead/support the development of business cases and/or develop fully documented, accurate cost and funding models for proposed projects. * Help determine funding approaches/recommendations compliant with management and franchise agreements. Work with the business and/or other internal groups to provide financial support and analysis of proposed projects. Develop an understanding of business needs and long-term impacts of project decisions to highlight potential risk for management review. * Prepare recommendations and presentations for senior leaders to present * Engage relevant Global Finance groups to operationalize new programs, services and initiatives (e.g., new department set up, development of supplemental budgets, etc.) * Perform other analyses as required. * Conduct return-on-investment analyses of Global Technology's initiatives ensuring the right financial approaches and resources are implemented. Analysis focuses on gathering and synthesizing current state data, understanding and modeling future state proposals, and developing presentations that compare data, highlight risks and focuses on qualitative and quantitative issues. * Develop/enhance tools to provide analyses on expenses. Provide recommendations to optimize performance and drive profitability. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Opportunity: Banquet Manager Manage banquet department operations in accordance with established guest service and sustainability standards. Potential Career Path Restaurant Manager - Director of Catering -Director of Food and Beverage Essential Job Functions * Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. * Maintain positive guest relationships and ensure banquet functions are executed in accordance with guest specifications. * Work closely with the catering department to address service deliver or communication gaps. * Supervise and visually inspect the set-up of function rooms to ensure cleanliness and proper inventory. * Oversee serving staff to ensure that all federal, state, local and corporate regulations and policies are adhered to in the serving of alcoholic beverages. * Ensure that cash handling policies and procedures are followed by all banquet staff in cash handling positions. Abide by all accounting policies and practices to ensure SOX compliance. * Enter billing information into point of sale system in order to generate a final guest check. * Check staff attendance according to schedules, and adjust and reassign server stations, as necessary, in order to provide quality service during functions. * Set and maintain service standards through continued training of core staff utilizing in service meetings. * Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. * Perform other duties as requested by management. Position Requirements * Bachelor's Degree preferred. * 3 to 5 years Banquet experience required. HHM Hotels Benefits and Perks * Competitive wages for full time and part time opportunities * Medical, Dental and Vision Health Insurance * Paid Time Off * 401k Company Match * Daily Pay * Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource. * Travel Discounts * Commuter Transit and Commuter Parking Benefits * Employee Assistance and Wellness Program * Educational/Professional Development * Referral Bonus Program Work Environment and Context * Work schedule varies and may include working on holidays, alternate shifts and weekends. * Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels