Lobby/Public Area Attendant
Sonesta Hotels job in Denver, CO
The Public Area Attendant assists guests with requests while keeping all guest floors, stairwells and chute, closet areas clean and organized. Supplies room attendants with necessary materials. Ensure that all public areas and outlets are always maintained and cleaned; including pool areas. Ensure that all outlets are generally cleaned at least once every week.
Position Title: Lobby Attendant (Public Area Attendant)
Location: Sonesta Denver (Downtown)
Department: Housekeeping
Reports To: Housekeeping Supervisor/Executive Housekeeper
Type: Non-Exempt (Hourly)
Pay Range: $19.00 to $19.50 per hour
Application Deadline: November 1st, 2025
Summary
The Public Area Attendant assists guests with requests while keeping all guest floors, stairwells and chute, closet areas clean and organized. Supplies room attendants with necessary materials. Ensure that all public areas and outlets are always maintained and cleaned; including pool areas. Ensure that all outlets are generally cleaned at least once every week.
Ensure that the public and lobby areas are always kept clean and shining.
Walk all areas throughout the day to ensure no mishaps with guests.
Complete daily inspection reports on lobby, food and beverage outlets, and restrooms using cards in racks in the restrooms.
Ensure that all elevators are cleaned and maintained throughout the day.
Ensure that both Men's and Ladies' restrooms are cleaned throughout the day.
Clean windows, glass surfaces, and elevators and report to supervisors any areas that need attention.
Ensure all room attendants on the floors have enough linen to stock their carts.
Empty room attendants' linen sacks and disposes of trash throughout the day.
Perform deep cleaning in guest rooms.
Ability to utilize carpet shampoo machines and other necessary machinery to clean guest floors or guest rooms.
Ability to move furniture in rooms designated by the floor supervisor or manager.
Vacuums guest floors.
Sweep and mop guest landings and room balconies.
Notify supervisor of any suspicious people or problems such as missing room items, pets damage, damage in guest floors and rooms.
Adhere to all housekeeping and hotel policies and procedures.
Ensure all chute closets are clean and replace linen carts as needed.
Remove all trays and cups from guest floors.
Deliver guest requests such as Rollaway beds and baby cribs in a timely manner.
Stock closets with necessary supplies.
Attend departmental pre-shift meetings.
Perform other duties as requested by management.
Additional
Pay:
$19.00 to $19.50 per hour. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience.
Application Deadline
: This job posting will be closed on November 1st, 2025
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long-Term Disability Insurance
Various Employee Perks and Discounts
Go Beyond @SonestaHotels
WHO WE ARE
We are an organization made up of people, thoughts and ideas - all working towards fulfilling our simple mission:
To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality
.
We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
The statements in this are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Additional Job Information/Anticipated
Pay Range
Pay:
$19.00 to $19.50 per hour. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience.
Application Deadline
: This job posting will be closed on November 1st, 2025
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity
Critical Illness Insurance
Accident Insurance
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Auto-ApplyEngineer - Hotel Maintenance
Sonesta Hotels job in Denver, CO
The Engineer sets the tone for Sonesta's mission by always going above and beyond for our guests. The role's primary responsibility is to perform routine maintenance and skilled repairs to the building and equipment. The Engineer shall provide attentive and courteous service to guests, assist guests with inquiries, and ensure their stay with Sonesta is filled with Amazing Moments.
The ideal candidate has a passion for hospitality and providing exceptional guest service.
Position Title: Engineer - Hotel Maintenance
Location: Sonesta Denver Downtown
Department: Engineering
Reports To: Director of Engineering
Type: Non-Exempt (Hourly)
Pay Range: $24.00 to $25.00 per hour
Application Deadline: September 13th, 2025
Job Summary
The Engineer sets the tone for Sonesta's mission by always going above and beyond for our guests. The role's primary responsibility is to perform routine maintenance and skilled repairs to the building and equipment. The Engineer shall provide attentive and courteous service to guests, assist guests with inquiries, and ensure their stay with Sonesta is filled with Amazing Moments.
The ideal candidate has a passion for hospitality and providing exceptional guest service.
Work Environment
Interior and exterior of building with potential for guest facing contact.
Exposure to extreme temperatures inside and outside of the building.
Physical Demands
Must be able to exert in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
Frequent bending, kneeling, climbing, stooping and reaching.
Ability to stand during entire shift.
Expected Hours of Work
Must be flexible to work variable days of the week to include weekends and holidays.
Ten to twelve hour shifts sometimes required.
Education and Experience
Specialized knowledge and skills or certification within a field or discipline such as plumbing, electrician, carpentry, equipment mechanics, HVAC, refrigeration, etc.
Trade school and/or college course work in related field preferred.
Experience in a hotel or a related field preferred.
Principle duties and responsibilities (Essential Functions) include:
Perform general maintenance and repairs for assigned area of expertise such as the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, water treatment systems, and swimming pool, etc.
Perform preventative maintenance on a regular basis and ensure that assigned equipment is maintained and operational.
Adhere to federal, state and local safety regulations, brand standards and other compliance requirements.
Report all unsafe conditions or malfunctioning equipment to supervisor.
Follow procedures that ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc.
Replenish supplies and inventory in a timely and efficient manner and minimizes waste.
Take required readings on equipment.
Replace and program televisions as needed.
Replace light switches, receptacles, light bulbs and fixtures.
Paint designated areas and perform plumbing repairs (i.e. clogged drains, copper pipe, change washers, change handles, drain fittings, etc).
Understand and be able to read blueprints and wiring diagrams.
Refurbish furniture and fixtures and repair all types of wall coverings.
Repair and program hotel electronic lock system.
Deal with reasonable complaints/requests with professionalism and patience.
Display professional appearance and demeanor at all times.
Attend departmental pre-shift and mandatory meetings.
Perform other duties as requested by management.
Qualifications and Skills
Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
Ability to prioritize and multitask.
Excellent organizational skills and attention to detail.
Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive instructions for the day and/or to read equipment repair manuals.
Mathematical skills, including basic math, percentages, quantities, and variances.
Professional verbal communication skills.
Excellent interpersonal and customer service skills.
Prioritization and time management skills.
Additional
Pay: $24.00 to $25.00 per hour. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience.
Application Deadline: This job posting will be closed on September 13th, 2025
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our full-time employees including:
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long-Term Disability Insurance
Various Employee Perks and Discounts
Go Beyond @SonestaHotels
WHO WE ARE
We are an organization made up of people, thoughts and ideas - all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality
.
We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
The statements in this are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time.
Additional Job Information/Anticipated
Pay Range
Pay: $24.00 to $25.00 per hour. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience.
Application Deadline: This job posting will be closed on September 13th, 2025
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity
Critical Illness Insurance
Accident Insurance
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Auto-ApplyEngineer II
Denver, CO job
Additional Information Job Number25192164 Job CategoryEngineering & Facilities LocationThe Ritz-Carlton Denver, 1881 Curtis Street, Denver, Colorado, United States, 80202VIEW ON MAP ScheduleFull Time Located Remotely?N Type Non-Management Pay Range: $25.73-$25.73 per hour
Expiration Date: 12/22/2025
POSITION SUMMARY
Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day's activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display proficiency in any one of the following categories, above average skills in two more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Display basic ability to repair or replace PVC copper pipe (including soldering). Troubleshoot and perform basic repair on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related duties. Assist with surface preparation and painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Use the Lockout/Tagout system before performing any maintenance work. Display working knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. Perform mid-level troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers (e.g., Engineer I). Display ability to perform Engineer on Duty responsibilities, including readings and rounds.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent and vocational or technical background.
Related Work Experience: Experience in general maintenance, exterior and interior surface preparation, and painting.
At least 2 years of hotel engineering/maintenance experience.
Supervisory Experience: No supervisory experience.
License or Certification: Valid Driver's License
REQUIRED QUALIFICATIONS
Universal Chlorofluorocarbon (CFC) Certification
Must meet applicable state and federal certification and/or licensing requirements.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
We're proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Room Attendant - Housekeeper
Lone Tree, CO job
Opportunity: Room Attendant
Clean and maintain guest rooms to ensure rooms meet established standards.
Your Growth Path
Housekeeping Supervisor - Assistant Executive Housekeeper - Executive Housekeeper
Your Focus
Greet guests upon interaction with a warm and friendly greeting.
Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
Change bed linens and replace towels and other amenities.
Clean and polish furniture and fixtures; dust furniture, walls or equipment.
Notify managers concerning the need for repairs in guest rooms.
Process guest items left in rooms according to lost and found policy.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Perform house person and lobby attendant duties when short staffed or during peak periods.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Ensure overall guest satisfaction.
Perform other duties as requested by management.
Your Background and Skills
High School diploma preferred.
Previous housekeeping experience required or equivalent training.
Understand and communicate in English.
HHM Hotels Benefits and Perks
Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program
Work Environment and Context
Work schedule varies and may include working on holidays, and weekends.
Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunties at this location, click here.
Auto-ApplyGuest Environment Expert
Aurora, CO job
**Additional Information** **Job Number** 25184202 **Job Category** Housekeeping & Laundry **Location** Gaylord Rockies Resort & Convention Center, 6700 North Gaylord Rockies Boulevard, Aurora, Colorado, United States, 80019VIEW ON MAP (*************************************************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $21.75-$21.75 per hour
**Expiration Date:** 12/08/2025
**POSITION SUMMARY**
Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
We're proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here (*********************************************************************************************** to learn more.
Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Director of Front Office
Denver, CO job
Responsible for all front office functions and staff as well as security staff functions. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk, Retail/Gift Shop, Concierge, Valets, and Security, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Works to establish a safe and secure environment for all guests and associates. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 6 years experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 4 years experience in the guest services, front desk, or related professional area.
CORE WORK ACTIVITIES
Leading Front Desk, Guest Services, and Security Teams
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Ensures recognition of employees is taking place across areas of responsibility.
• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.
• Celebrates successes and publicly recognizes the contributions of team members.
Managing Guest Services and Front Desk Teams
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
• Conducts department meetings and continually communicates a clear and consistent message regarding department goals to produce desired results.
• Supervises and coordinates all activities for luggage attendants, garage valets, door attendants, and concierge.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.
• Manages department controllable expenses to achieve or exceed budgeted goals.
• Provide recommendations and reports for capital expenditures, repairs and maintenance programs for all front office areas.
• Handle guest complaints and verify that all guest issues are resolved.
Managing Security Team
• Protects property and provides a safe environment for guests and staff.
• Oversees all on-duty security personnel, including dispatcher.
• Supervises and coordinates job assignments and verifies that each officer is briefed on the day's activities.
• Complies information and files written security reports.
Managing Projects and Policies
• Verifies compliance with all Front Office policies, standards and procedures.
• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Providing Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Coordinates activities with other hotel departments in order to facilitate incrased levels of communication and guest satisfaction.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
• Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.
• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.
• Verifies that all Front Office areas have an atmosphere that is conducive to the overall guest experience.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Responds to and handles guest problems and complaints.
• Observes service behaviors of employees and provides feedback to individuals and/or managers.
Managing and Conducting Human Resource Activities
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Establishes challenging, realistic and obtainable goals to guide operation and performance.
• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
• Verifies employees are treated fairly and equitably.
• Manages employee progressive discipline procedures for Front Office Staff.
• Administers the performance appraisal process for direct report managers.
• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.
Additional Responsibilities
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Identifies and analyzes departmental operational challenges and facilitates the development of solutions to prevent reoccurrence.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyExecutive Sous Chef
Denver, CO job
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
Work in collaboration with the Executive Chef in creating exciting, innovative, and delicious food. Participate in team leadership, communication, training, development, and problem resolution all the while providing fantastic service to our guests along the way!
Some of your responsibilities include:
Supervise the production of food at all stations, assist the cooks, and expedite food when needed.
Lead all aspects of the kitchen in the absence of the Executive Chef, tackle any issues that arise and seize control of any problematic situations, assist in the preparation and design of menu items.
Assist with any required paperwork, including forms, reports, and schedules in an organized and timely manner.
Interview and hire employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints and solve problems.
Identify developable staff, and provide necessary training as positions open.
Assist in filling open positions with qualified internal or external applicants.
Order, stock, and ensure that all products are received in the correct unit count and condition.
Maintain budgeted labor costs and assist in controlling overtime, track food costs as requested.
Ensure that food is produced on a timely basis.
Participate in service education through daily line-ups, quarterly menu meetings, and new staff training programs.
Assist the restaurant in meeting the financial targets while achieving the food quality service objectives.
Maintain a high level of cleanliness in the kitchen facilities by supervising the daily cleaning of the pantry, cooking line, prep kitchen, dish area, and walk-in.
What You Bring
Minimum of 2 years of previous Sous Chef experience in a high-volume, full service restaurant.
2 or 4 year degree in Culinary Arts or Hospitality Management is preferred.
Flexible schedule, able to work weekends, nights, mornings, and holidays when needed.
Food Handler Certification, Alcohol Awareness Certification (if applicable).
Passionate about various cooking methods, ingredients, equipment, and the industry's standard practices and trends.
Knowledge Microsoft Office Suite, restaurant POS system, inventory management and/or procurement software experience, payroll and timekeeping software, business & accounting software.
Able to read and follow recipes and standards, maintain health department regulations, food quality and company standards.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
Events Manager
Aurora, CO job
Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.
CORE WORK ACTIVITIES
Managing Event Logistics and Operations
• Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
• Adheres to all standards, policies, and procedures.
• Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
• Manages group room blocks and meeting space for average to large-sized assigned groups.
• Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.
• Uses his/her judgment to integrate current trends in event management and event design.
• Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).
• Participates in customer site inspections and assists with the sales process as necessary.
• Performs other duties as assigned to meet business needs.
• Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience.
Ensuring and Providing Exceptional Customer Service
• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
• Empowers employees to provide excellent customer service.
• Sets a positive example for guest relations.
• Coordinates and communicates event details both verbally and in writing to the customer and property operations.
• Makes presence known to customer at all times during this process.
• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
• Follows up with customer post-event.
• Responds to and handles guest problems and complaints.
• Uses personal judgment and expertise to enhance the customer experience.
• Stays available to solve problems and/or suggest alternatives to previous arrangements.
• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Interacts with guests to obtain feedback on product quality and service levels.
• Ensures hourly employees understand expectations and parameters for event activities.
Leading Event Management Teams
• Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.
• Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
• Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).
Supporting and Coordinating with the Sales and Marketing Function
• Assists in the sales process and revenue forecasting for customer groups.
• Up-sells products and services throughout the event process.
• Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.
Conducting Human Resources Activities
• Reviews comment cards and guest satisfaction results with employees.
• Observes service behaviors of employees and provides feedback to individuals and/or managers.
• Assists in the development and implementation of corrective action plans.
• Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.
• Works with the property staff and customers to address operational challenges associated with his/her group.
• Performs other duties as assigned to meet business needs.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplySteward (Dishwasher)
Denver, CO job
Opportunity: Steward / Dishwasher
Perform dishwashing and kitchen cleaning functions.
Your Growth Path
Cook or Stewarding Supervisor - Executive Steward or Sous Chef
Your Focus
Wash dishes, glassware, flatware, pots and pans.
Operate dishwashing and other kitchen cleaning equipment.
Place clean dishes, utensils, or cooking equipment in storage areas.
Maintain kitchen work areas, equipment, or utensils in clean and orderly condition.
Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars.
Sweep and wash floors and clean trash cans.
Sort and remove trash, placing it in designated pickup areas.
Perform food preparation functions in the event of staffing shortages or during peak periods.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Follow sustainability guidelines and practices related to HHM's EarthView program.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Perform other duties as requested by management.
Your Background and Skills
High School diploma or equivalent preferred.
Previous stewarding experience required or equivalent training.
HHM Hotels Benefits and Perks
Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program
Work Environment and Context
Work schedule varies and may include working on holidays, and weekends, etc.
Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping and kneeling.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
About Us
Discover contemporary style and upscale amenities at Renaissance Denver Central Park Hotel. Conveniently situated between downtown and Denver International Airport, our trendy hotel offers a relaxing escape in a prime location. Retreat to our tech-enabled rooms and suites, each with plug-in panels and Bluetooth-equipped TVs. Many of our chic rooms offer views of the Colorado mountains and downtown Denver skyline. Satisfy your hunger with delicious regional American cuisine at our restaurant, Fifty300, or gather in our lounge for cocktails. If a meeting, social gala, or wedding brings you to the Central Park neighborhood, our updated venues, custom catering, and expert staff will help make your event a memorable success. When it's time to explore, the Denver Botanical Gardens, Dicks Sporting Goods Park, and the Denver Zoo are just minutes away, with the light rail station nearby. Whether traveling for work or enjoying a getaway, we look forward to welcoming you to our modern luxury Denver, Colorado hotel.
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.
Auto-ApplySeasonal Actor Mainstage
Aurora, CO job
Provide theatrical entertainment for guests while in character. Promote a fun and comfortable atmosphere for guests. Must be a confident actor who is capable of performing in front of and engaging audiences. Practices performances to maintain and improve skills. Performs skits or plays solo or with other actors.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Public performance and entertainment.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $25.51 to $25.51 per hour and may offer 401(k) plan, earned paid time off and/or sick leave, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, childcare discounts and other wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The application deadline for this position is 49 days after the date of this posting, 9/9/2025.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyAssistant Director of Security and Safety
Denver, CO job
**Additional Information** **Job Number** 25135301 **Job Category** Loss Prevention & Security **Location** Sheraton Denver Downtown Hotel, 1550 Court Place, Denver, Colorado, United States, 80202VIEW ON MAP (*******************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**Bonus Eligible:** Y
**Expiration Date:** 12/18/2025
**JOB SUMMARY**
Assists the Director of Loss Prevention in managing the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.
OR
- 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.
**CORE WORK ACTIVITIES**
**Managing Security/Loss Prevention Operations**
- Assists in the development and implementation of emergency procedures.
- Collaborates with the Director of Loss Prevention on ways to continually improve departmental performance.
- Comply with policies on proper investigative procedures for loss of property assets.
- Maintain proper documentation of property patrols.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Implements action plans to monitor and control risk.
- Reports any procedure violations to the Director of Loss Prevention and appropriate management.
- Strives to improve service performance.
- Supervises security staff to effectively monitor and protect property assets.
- Performs duties of the Director of Loss Prevention in his/her absence.
**Leading Security/Loss Prevention Teams**
- Assists Director of Loss Prevention in establishing guidelines and training so employees understand expectations and parameters.
- Celebrates successes and publicly recognizes the contributions of team members.
- Communicates critical information to Loss Prevention officers based on knowledge gained at pre- and post-convention meetings.
- Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Helps employees and guests obtain necessary medical attention on a timely basis.
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Serves as a role model to demonstrate appropriate behaviors.
- Utilizes an "open door" policy.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
**Ensuring Exceptional Customer Service**
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Meet quality standards and customer expectations on a daily basis.
- Handles guest problems and complaints effectively.
- Interacts with guests to obtain feedback on product quality and service levels.
- Provides services that are above and beyond for customer satisfaction and retention.
- Sets a positive example for guest relations.
**Conducting Human Resources Activities**
- Assists in maintaining required OSHA programs and statistical data.
- Assists in the management of claims by ensuring proper procedures are followed and documented.
- Brings issues to the attention of the department manager and Human Resources as necessary.
- Report all employee accidents and guest liability incidents to Claims Reporting Service in a timely manner.
- Administer property policies fairly and consistently.
- Certify security staff in first aid and CPR.
- Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Trains security staff to effectively monitor and protect property assets.
- Trains staff on proper patrol procedures.
**Additional Responsibilities**
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
The salary range for this position is $71,000 to $96,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account, flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
The application deadline for this position is 119 days after the date of this posting, August 20, 2025.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Night Auditor
Lone Tree, CO job
Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk - Front Office Manager
Your Focus
* Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
* Keep records of room availability and guests' accounts, manually or using computers.
* Prepare and distribute daily reports.
* Audit and reconcile cashiers.
* Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
* Input and update financial information into the BRAINS network.
* Check guests in/out and perform Guest Service Agents tasks.
* Respond to guest inquiries and resolve complaints.
* Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
* Practice safe work habits and wear protective safety equipment.
* Ensure overall guest satisfaction.
* Perform other duties as requested by management.
Your Background and Skills
* High School diploma or equivalent preferred.
* Previous night audit/accounting experience or equivalent training required.
* Computer knowledge/Excel and arithmetic skills required.
* FSD is a plus, required within 90 days of employment.
HHM Hotels Benefits and Perks
* Competitive wages for full time and part time opportunities
* Medical, Dental and Vision Health Insurance
* Paid Time Off
* 401k Company Match
* Daily Pay
* Free Basic Life Insurance
* 24/7 access to TELUS Health, a confidential work-life resource.
* Travel Discounts
* Commuter Transit and Commuter Parking Benefits
* Employee Assistance and Wellness Program
* Educational/Professional Development
* Referral Bonus Program
Work Environment and Context
* Work schedule varies and may include working on holidays, and weekends.
* Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
Source: HHM Hotels
Auto-ApplyOpportunity: Bus Person Set up and clear tables, stock all service stations, and assist food servers in accordance with established guest service and sustainability standards. Potential Career Path Food Runner - Restaurant Server- Restaurant Floor Manager
Essential Job Functions
* Clear dirty table settings and prepare table for resetting.
* Maintain stock and cleanliness of stations for all meal periods.
* Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary.
* Transport all dirty tableware from dining room to dishwashing area.
* Follow sustainability guidelines and practices related to HHM's EarthView program.
* Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
* Perform other duties as requested by management.
Position Requirements
* High School diploma or equivalent.
Work Environment and Context
* Work schedule varies and may include working on holidays and weekends.
* Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
Source: HHM Hotels
Auto-ApplyDirector of Purchasing
Aurora, CO job
Manages the purchasing of supplies and products used at a location. Formulates an approved vendors list encompassing all categories. Purchases and approves payment of items following the correct procedures that have been established. CANDIDATE PROFILE
Education and Experience
* 4-year bachelor's degree in Finance and Accounting or related major; or a minimum of 4 years' experience in Purchasing or a related field.
CORE WORK ACTIVITIES
Managing Work, Projects, and Policies
* Generates and provides accurate and timely results in the form of reports, presentations, etc.
* Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.
* Ensures compliance with all brand established systems and procedures.
* Creates a Purchase Requisition/Purchase Order System for the property and ensures employees are trained on this system.
* Conducts inventories.
* Ensures accurate administration of all invoices and adheres to proper bookkeeping procedures.
* Maintains operations by developing policies and procedures.
* Ensures compliance with all applicable laws and regulations.
* Ensures inspection of all deliveries to verify accuracy and quality of product.
* Ensures compliance with food handling and sanitation standards.
* Implements and enforces all control procedures for property goods entering through the purchasing/receiving areas.
* Ensures staff is properly trained regarding procedures, sanitation, equipment handling and chemical usage.
* Ensures compliance with sanitary procedures.
* Maintains inventory controls for proper levels, dating, rotation, requisitions etc.
Leading Purchasing Operations
* Supervises operations of Purchasing Department.
* Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
* Ensures employees understand expectations and parameters.
* Communicates performance expectations in accordance with job descriptions for each position.
* Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
* Solicits employee feedback and uses an "open door policy."
* Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job.
* Reviews employee satisfaction results to identify and address employee problems or concerns.
* Ensures property policies are administered fairly and consistently.
Demonstrating and Applying Accounting Knowledge
* Demonstrates knowledge of job-relevant issues, products, systems, and processes.
* Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
* Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
* Keeps up-to-date technically and applying new knowledge to your job.
* Demonstrates knowledge of budgets, operating statements and payroll progress reports as needed to maintain financial management of the department.
Maintaining Finance and Accounting Goals
* Submits reports in a timely manner, ensuring delivery deadlines.
* Ensures profits and losses are documented accurately.
* Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
* Develops specific goals and plans to prioritize, organize, and accomplish your work.
* Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.
* Manages to achieve or exceed budgeted goals.
* Manages department's controllable expenses to achieve or exceed budgeted goals.
Additional Responsibilities
* Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
* Empowers employees to provide excellent customer service.
* Keeps departments informed by confirming and clarifying purchase orders or contracts.
* Analyzes information and evaluates results to choose the best solution and solve problems.
* Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.
* Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Seasonal Character Escort
Aurora, CO job
Facilitate entertainment performances by providing exceptional service and guest experience through one-on-one interactions with guests while assisting performers. Assist and accompany Character performers to, on and from assigned areas while maintaining the Special Events Character Handling Guidelines to provide for the safety and physical well-being of Character performers. Encourage, recruit, register, and schedule guests to participate in activities for the live shows, events or performances. Promote a fun, energized and comfortable atmosphere for guests. Provide information to guests about available recreation facilities and activities, including providing tours. Lead and/or perform in live shows following basic scripts and using improvisation during shows as needed. Perform confidently in front of audiences while engaging audience members in live-show activities. Explain and promote the rules and regulations of the facility intended for the safety and welfare of guests. Observe activity in the facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Prep for show and clean and maintain recreational equipment and supplies. Must have demonstrated experience in previous roles performing the following: accurately and consistently portray the pre-determined style, characteristics and mannerisms of each role without any deviation; perform inside bulky hot costumes for extended periods of time; maintain size and weight requirements based on costume's pre-determined size; work with large quantities of groups and children; stand for an extended periods of time.
Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Complete safety training and certifications. Display clean and professional uniform and personal appearance. Maintain confidentiality of proprietary information. Protect company assets. Welcome and acknowledge all guests according to company standards. Anticipate and address guests' service needs. Assist individuals with disabilities. Speak with others using clear and professional language. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Verify adherence to quality expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Exposure to outdoor elements, wet and/or humid conditions as well as extreme heat/cold (non-environmental). Work near loud noises, around and in large crowds, and in tight and dark spaces, including in a large costume. Continual use of manual dexterity with frequent use of bi-manual dexterity. Maintain size and weight requirements based on costume's pre-determined size. Wear and carry special events props and gear for long periods of time. Perform inside bulky costume for long periods of time. Identify and distinguish colors. Perform other reasonable duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Minimum of 1-year customer or sales experience.
Previous public performance, acting, and entertainment experience; experience entertaining children and large groups of people.
Supervisory Experience: No supervisory experience.
REQUIRED CERTIFICATION
License or Certification: CPR Certification
First Aid Certification
Based on Costume's pre-determine size restriction, maintain size and weight requirements.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyDirector of Catering
Denver, CO job
Opportunity: Director of Catering Optimize catering sales and achieve guest satisfaction in accordance with established guest service and sustainability standards. Your Growth Path Director of Food & Beverage - Director of Sales Your Focus * Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
* Analyze banquet event orders, to ensure that all room set-ups, equipment, supplies, staffing and menus meet/exceed customer's expectations.
* Recommend, implement, monitor, and control the banquet budget and coordinate with event budgets to maximize revenue and minimize expenses.
* Develop and implement, in conjunction with sales and convention services, special packages, and create new menus and themes within corporate guidelines.
* Ensure that Hersha's cash handling policies and procedures are adhered to.
* Monitor and control the maintenance of the meeting space and equipment to protect hotel assets and ensure a safe work environment.
* Follow sustainability guidelines and practices related to HHM's EarthView program.
* Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
* Perform other duties as requested by management.
Your Background and Skills
* Associate or Bachelor's degree preferred.
* 3-5 years related sales experience in hospitality industry
* Knowledge of food/wine is essential.
Work Environment and Context
* Work schedule varies and may include working on holidays and weekends.
* Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching stooping kneeling, or crouching.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
Source: HHM Hotels
Auto-ApplyConcierge
Lone Tree, CO job
Opportunity: Concierge Assist guests with special services, in both an anticipatory manner and upon guest request; coordinate and communicate hotel services and amenities. Your Growth Path Front Desk Supervisor - Guest Service Manager - Assistant General Manager
Your Focus
* Warmly greet and acknowledge guests, proactively offering assistance.
* Provide information about local attractions and events.
* Make travel arrangements.
* Make dining and other reservations, and obtain tickets for events.
* Receive, store, or deliver luggage or mail.
* Pick up and deliver items or run errands.
* Carry out unusual requests, such as searching for hard-to-find items or services.
* Work as a Guest Service Agent in the event of staffing shortages or during peak check in/out periods.
* Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
* Follow sustainability guidelines and practices related to HHM's EarthView program.
* Practice safe work habits and wear protective safety equipment.
* Ensure overall guest satisfaction.
* Perform other duties as requested by management.
Your Background and Skills
* High School diploma or equivalent.
* Previous customer service experience required or equivalent training.
* Knowledge of the local community, attractions and events.
Work Environment and Context
* Work schedule varies and may include working on holidays, weekends and alternate shifts.
* Requires standing and/or sitting for extended periods, walking, lifting up to 15 pounds.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
Source: HHM Hotels
Auto-ApplyCook - On Call
Sonesta Hotels job in Denver, CO
The Cook sets the tone for Sonesta's mission by always going above and beyond for our guests and coworkers. The role's primary responsibility is to prepare and produce food orders according to quality standards. The Cook shall maintain a safe work environment and follow established sanitation and safety standards.
The ideal candidate has a passion for hospitality and providing exceptional guest service.
Position Title: Cook - On Call
Location: Sonesta Denver (Downtown)
Department: Culinary
Reports To: Executive Chef
Type: Non-Exempt (Hourly) - On Call, Part Time
Pay Range: $21.00 to $22.00 per hour
Application Deadline: September 20th, 2025
Position Summary
The Cook sets the tone for Sonesta's mission by always going above and beyond for our guests and coworkers. The role's primary responsibility is to prepare and produce food orders according to quality standards. The Cook shall maintain a safe work environment and follow established sanitation and safety standards.
The ideal candidate has a passion for hospitality and providing exceptional guest service.
Work Environment
Must be able work in a fast-paced environment.
Majority of work takes place indoors.
Must be able to tolerate extreme temperatures - i.e. freezers, loading dock.
Physical Demands
Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Frequent bending, kneeling and reaching.
Ability to stand during entire shift.
Expected Hours of Work
Must be flexible to work variable days of the week to include weekends and holidays.
Must be flexible to work variable shifts (days, nights, overnights).
Ten to twelve hour shifts sometimes required.
Education and Experience
Relevant experience in restaurant or hotel food preparation preferred.
High school diploma or general education degree (GED) preferred.
Principle duties and responsibilities (Essential Functions) include:
Produce all food orders in a timely and consistent manner in accordance with established quality standards. Test food to ensure quality and consistency of all meals served.
Operate all kitchen equipment in a safe and responsible manner.
Handle and store food items safely and keep work area clean and sanitized. Including all opening and closing duties.
Operate dish machine, clean and sanitize pots and pans, china, glassware, flatware, kitchen equipment and other utensils.
Store all clean pots and pans, china, glassware, flatware, kitchen equipment and other utensils to its proper storage location using care to minimize breakage.
Clean and sanitize the kitchen and food preparation areas.
Sweep and mop all kitchen floors and other assigned areas.
Collect and properly dispose of trash.
Service food for the Employee Cafeteria as specified by the Chef or Kitchen Supervisor.
Adhere to established safety and sanitation guidelines.
Adhere to uniform and grooming standards.
Perform other duties or projects as requested by management.
Qualifications and Skills
Excellent organizational skills and attention to detail.
Prioritization and time management skills.
Must be able to read recipes and follow their instructions.
Employ math skills to appropriately prepare items according to recipes.
Ability to work with little supervision and maintain a high level of performance.
Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
Track record of delivering exceptional guest or client experience.
Ability to communicate, both verbally and written, effectively with guests, vendors and co-workers.
Additional
Pay
: $21.00 to $22.00 per hour. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific/overall experience.
Application Deadline
: This job posting will be closed on September 20th, 2025. Any applications after that deadline may not be considered.
Go Beyond @SonestaHotels
WHO WE ARE
We are an organization made up of people, thoughts and ideas - all working towards fulfilling our simple mission:
To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality
.
We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
The statements in this are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time.
Additional Job Information/Anticipated
Pay Range
Pay
: $21.00 to $22.00 per hour. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific/overall experience.
Application Deadline
: This job posting will be closed on September 20th, 2025. Any applications after that deadline may not be considered.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity
Critical Illness Insurance
Accident Insurance
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Auto-ApplyBanquet House Attendant
Lone Tree, CO job
Opportunity: Banquet House Attendant Set up, break down, and service meeting rooms in accordance with established guest service and sustainability standards. Potential Career Path Banquet Server - Banquet Captain - Banquet Manager Essential Job Functions
* Set up meeting rooms according to banquet event order forms and documents to ensure set up meets guest expectations.
* Transport awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms in a safe manner using proper equipment.
* Break down meeting rooms and return banquet items to storage closet in a neat and organized fashion.
* Maintain established cleaning schedule of meeting rooms and ballrooms ensuring rooms are presentable at all times.
* Respond to guest requests for service changes in room set up and assist with information requests regarding other areas of the hotel.
* Handle guest complaints personally or if necessary seek assistance from supervisor.
* Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
* Perform other duties as requested by management.
Position Requirements
* High School diploma or equivalent preferred.
* Previous banquet set up or customer service experience preferred.
HHM Hotels Benefits and Perks
* Competitive wages for full time and part time opportunities
* Medical, Dental and Vision Health Insurance
* Paid Time Off
* 401k Company Match
* Daily Pay
* Free Basic Life Insurance
* 24/7 access to TELUS Health, a confidential work-life resource.
* Travel Discounts
* Commuter Transit and Commuter Parking Benefits
* Employee Assistance and Wellness Program
* Educational/Professional Development
* Referral Bonus Program
Work Environment and Context
* Work schedule varies and will include working on alternate shifts, holidays and weekends.
* Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, pushing, kneeling, or crouching.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
Source: HHM Hotels
Auto-ApplyBanquets Houseperson
Aurora, CO job
Complete final breakdown of function, by cleaning the room, and cleaning and returning equipment to its proper location. Complete closing duties, including storing all reusable goods, locking doors, breaking down goods, etc. Set up, stock, and maintain work areas. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Transport dirty linen to correct area to be cleaned, separate napkins from tablecloths, and restock linen shelves with clean linens. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Assist other departments when needed to ensure optimum service to guests.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
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