Director Of Sales jobs at Sonesta Hotels

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location: Hyatt House Belmont 400 Concourse DrBelmont, CA 94002 Overview: The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. Responsibilities: Attend daily Highgate Hotel Business Review (HHBR) meeting. Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations. Develop a complete knowledge of company sales policies and SOP's, and ensure knowledge of and adherence to those policies by the sales team. Meet or exceed set goals. Operate the Sales Department within established sales expense budget. Participate in required M.O.D. and Saturday office coverage as scheduled. Initiate and follow up on leads. Maintain and participate in an active sales solicitation program. Monitor production of all top accounts and evaluate trends within your market. Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program. Meet or exceed sales solicitation call goals as assigned by the Director of Sales. Invite clients to the hotel for entertainment, lunches, tours and site inspections. Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc. Assist in the preparation of required reports in a timely manner. Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR). Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property. Use your property's computerized sales management system to manage the hotel's business, including (but not limited to) generating reports, entering business, blocking space and building accounts. Meet and greet onsite contacts. Abide by Prime Selling Time (PST). Develop networking opportunities through active participation in community and professional associations, activities and events. Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up. Entertain clients. Handle inquiries as part of Inquiry Day Program. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Must be skilled in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location: Overview: The Complex Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. Salary Range ($70,000 - $75,000) In addition to travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage as well as Dental and Vision to full-time associates. Retirement 401k Program is open to both full-time and part- time staff who qualify. Applications will be accepted between 12/9/2025 through 12/31/2025. Responsibilities: Attend daily Highgate Hotel Business Review (HHBR) meeting. Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations. Develop a complete knowledge of company sales policies and SOP's, and ensure knowledge of and adherence to those policies by the sales team. Meet or exceed set goals. Operate the Sales Department within established sales expense budget. Participate in required M.O.D. and Saturday office coverage as scheduled. Initiate and follow up on leads. Maintain and participate in an active sales solicitation program. Monitor production of all top accounts and evaluate trends within your market. Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program. Meet or exceed sales solicitation call goals as assigned by the Director of Sales. Invite clients to the hotel for entertainment, lunches, tours and site inspections. Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc. Assist in the preparation of required reports in a timely manner. Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR). Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property. Use your property's computerized sales management system to manage the hotel's business, including (but not limited to) generating reports, entering business, blocking space and building accounts. Meet and greet onsite contacts. Abide by Prime Selling Time (PST). Develop networking opportunities through active participation in community and professional associations, activities and events. Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up. Entertain clients. Handle inquiries as part of Inquiry Day Program. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Must be skilled in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management.

The Sr. Manager, Convention Sales is responsible for the lead generation and hotel booking production for convention sales self-contained accounts from the West Coast territory. Maintains in-market and timely contact with customers and San Francisco self-contained meetings hotel salespeople. Also, refers any citywide business for Moscone Center from assigned territories to the Director, Citywide Accounts for the appropriate territory to maximize new and repeat convention business for the City and County of San Francisco. The Sr. Manager is responsible for the management of administrative associates. What You'll Be Doing Responsible for soliciting and booking self-contained hotel group business for San Francisco hotels with primary focus on booking hotel room nights in assigned territories. Responsible for working with customers, assisting them with navigating hotel and venue products, keeping close contact with the customer and hotels to confirm group business. Generate self-contained group leads and bookings Responsible for achieving or exceeding room night booking goals. Work efficiently to ensure leads and revisions are communicated to appropriate hotels/venues in a timely fashion. Develop, implement, and execute territorial sales plan and strategies, demonstrating an understanding of the overall market (e.g. hotels' strengths and weaknesses, economic trends, supply and demand, etc.). Work collaboratively with San Francisco Home Office and Regional Sales Offices and assist with selling, implementation, and follow-through of group sales strategies. Actively solicit and maintain accounts in assigned territories by conducting direct sales efforts through bids, targeted sales missions, sales calls and participation at tradeshows/conferences and industry activities that are designed to reach group meeting planners. Partner with hotel sales teams on sales calls to exchange knowledge and better understand each hotel's needs. Be an active member of local market industry organizations (i.e. MPI, PCMA, etc.). Arrange and participate in client appreciation events for meeting planners headquartered in the designated geographical territory. Conduct follow up sales calls as a result of direct sales activities. Create and submit a detailed call report prior to and after sales trips. Track and report personal sales results. Produce detailed expense reports. Handle all clients from initial contact through booking. Maintain detailed records of all client interaction utilizing CRM system. Uncover new business not in our database. Interface with hotel and other San Francisco Travel partners to facilitate efficient and thorough follow up based on these fields. Arrange site inspections of San Francisco and accompany clients when appropriate. Maintain records of all client contact, traces, and account management in the CRM system. Obtain feedback on quality of the client experience by sending out surveys. Document all pertinent file activity in CRM. Carry out periodic assignments of special promotional activities. Participate in and attend San Francisco Travel sponsored events. Give oral sales presentations as needed. Other duties may be assigned. Qualifications Education and Experience Education and/or training equivalent to college graduate. 5+ years related experience in Hotel, DMO or Convention Center Sales Degree or experience in business administration and/or hospitality management a plus. Skills and Abilities Self-motivated individual with proven record of sales ability Strong organizational, interpersonal and computer skills necessary. Ability to communicate and work well with others in a professional office environment. Ability to handle multiple priorities and meet deadlines while being detail oriented. Outstanding written and verbal communication skills. Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook). Proficiency with Salesforce, Eventbrite, Box and/or Concur a plus. Compensation Salary Range: $115,000-$130,000 base compensation annually Additional opportunity for annual incentive compensation based on performance and organizational results Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work week may occasionally exceed 37.5 hours. Must be available to periodically work evenings, weekends, and occasional holidays as needed. Must be able to travel domestically as required. Must be able to occasionally lift up to 50 pounds. Operates computer and other office equipment. Work Environment San Francisco Travel's headquarters is located in the heart of the financial district boasting 360° views of the city. The work environment is fast-pasted, dynamic, as well as fun and rewarding. As the official Destination Marketing Organization, employees truly feel part of the city, taking care in their work, knowing it is contributing to the economic development of San Francisco. While promoting one of the greatest cities in the world, we have plenty more to offer Generous vacation policy. You'll get more than the typical 10 days. Employees of San Francisco Travel are required to be in the office a minimum of 4 days per week per company policy, which is subject to change. Aside from all the national holidays that San Francisco Travel observes, you get a day off for your birthday that you can use any time of the year. You get a pension. We will contribute and help you prepare for your future. Premium healthcare plans. Cell phone credit. We'll subsidize the cost of your phone plan. Monthly commuter allowance. Why Join Us San Francisco Travel Association offers a dynamic and collaborative work environment with opportunities for professional growth and development. As part of our team, you will play a key role in promoting San Francisco and supporting the tourism industry in one of the world's most vibrant cities. If you think you are the right candidate for this position, please email us the following as attachments 1. Cover letter (no more than a page, telling us why you're the right person for this role) 2. Detailed resume of your relevant experience. Note that a resume sent without a creative and functionally informative cover letter will only minimally be considered. 3. Future income requirements and/or expectations. Send to the following email address: ******************** San Francisco Travel Association is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply. To learn more about us, check out our website - ************************

About Wing: Wing offers drone delivery as a safe, fast, and sustainable solution for last mile logistics. Consumer appetites for on-demand services are increasing, but current delivery methods are inefficient, costly, and contribute to road accidents and air pollution. Wing's fleet of highly automated delivery drones can transport small packages directly from businesses to homes on-demand, in minutes. We design, build, and operate our aircraft, and offer drone delivery services on two continents. Our technology is designed to be easy to integrate into existing delivery and logistics networks, offering a scalable drone delivery solution for a broad range of businesses. Wing is a part of Google's parent company, Alphabet, and our mission is to create the preferred means of delivery for the planet. If you're ready to do the greatest work of your life, come join us. About the Role: Wing is looking for a Head of Commerce Product to join our Business Team to lead the vision for our commercial products. This role will be based remotely in the United States. You'll be focused on our external-facing products and will own the end-to-end product strategy for our key commercial offerings, including our flagship consumer app, embedded web experiences, and our critical partner integrations with Fortune 500 companies. You'll drive commercial growth by defining and delivering product solutions that create a best-in-class drone delivery experience for our partners and customers. A key part of your role will be to manage and enhance partner integrations, ensuring a seamless and valuable experience for both our partners and end customers. You will directly contribute to Wing's commercial success by launching and scaling products that drive adoption and delight our users. What You'll Do: Own the end-to-end product strategy and roadmap for all tools supporting ground support operations, ensuring it is clearly articulated and aligns with our business goals. Partners cross-functionally with internal teams to deeply understand the needs of partners and consumers, developing a suite of powerful, intuitive products and platforms Ideate and specify solutions for complex operational challenges, balancing the efficiency of automation with the necessary human touch points. Lead the product development lifecycle from ideation to launch, using data and experimentation to continuously measure and improve operational efficiency. Act as a critical bridge, partnering with UX designers, researchers, engineers, and leadership to ensure seamless product execution and deliver meaningful value to our users. What You'll Need: 15+ years of experience in product management, with a track record of launching impactful products. 7+ years of experience leading, mentoring, and scaling high-performing product teams. Proven ability to influence and communicate effectively across all levels of a large organization. Deep expertise in building internal-facing tools or enterprise software for large-scale operations, supply chain, or logistics. Strong analytical skills with a knack for translating complex operational workflows into measurable metrics and product requirements. A BA/BS degree in Computer Science or a related technical field, or equivalent practical experience. The US base salary range for this full-time position is the salary range below + bonus + equity + benefits. Wing's salary ranges are determined by role, level, and location. Your recruiter can share more about the specific salary range for your location during the hiring process. Salary Range$208,000-$329,000 USD Wing is an equal opportunity employer and it is Wing's policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Employment at Wing is based solely on a person's merit and qualifications directly related to professional competence. Wing does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. If you have a need that requires accommodation during the interview process due to a disability or special need, please let us know by completing our Candidate Accommodations Request Form.

Strategically drives profitable M&E and Leisure revenue and market share growth for RHG globally, through the focus on selected portfolio of strategic accounts and strategic M&E and leisure sectors and/or selected POS, majority from the US. Develops aligned qualification process to drive qualified business towards RHG, to and within the areas and theatres. For team leading tasks, coaches the Sales Team directly, to ensure that all opportunities (all brands) are optimized from, to and within the areas and theatres * To drive profitable M&E and Leisure revenue and market share growth for hotel(s) through the focus on a selected portfolio of existing /new strategic accounts as defined by the line & dotted line managers to ensure account development is properly implemented at all levels * Focus is on strategic segments and accounts * Develop relationships with identified key international accounts (3rd Party Intermediary) within appropriate region/segment in order to drive all profitable revenue and market share growth for the Radisson Hotel Group * Develop knowledge of each account & segmentation(M&E , Leisure) , its pipeline, full global potential, supplier management and strategic focus * Create consultative selling approach to maximise commercial opportunity for Radisson Hotel Group * Work alongside, communicate & co-ordinate with other Sales Team Members across Areas/Theatres to deliver total Account planning. * Ensure effective communication and coordination with other department of the commercial organisation to ensure that relevant strategy is understood and aligned. * Support M&E and leisure evolution i.e. cruise sector, religious travel ,RHG Value Propositions ( Healthcare, Automotive, Sports etc) and other from potential Global M&E and Leisure Accounts * Leveraging on RHG channel transformation and automation within M&E and Leisure procurement and reservation process (M&E , LGR) where applicable C. Key Roles Responsibilities: 1. To develop and manage a portfolio of selected M&E and Leisure Group and other segment accounts across US and EMEA (and or other Theatres) as per RHG customer lifecycle standards 2. To drive profitable revenue growth for the strategic M&E and Leisure Group accounts, meet budget targets, and capture opportunities for the Radisson Hotel Group (all brands and types) 3. To ensure product knowledge of RHG portfolio, and identified key hotels 4. To monitor and support BGR/BGO and LGR RPF' process status, systems deployment and business case optimization(where applicable) 5. To perform global negotiation meetings, with professional aligned pre- and post-preparations to optimize RHG strategies and maximize market share 6. To research, identify and establish new business sales potential, contacts, develop relationships and revenue opportunities from new and existing clients 7. To develop and implement focused strategies for account development in order to penetrate accounts and communicate to all internal stakeholders, leveraging collaboration and work from analytics team 8. To undertake regular meetings and activities with managed accounts and ensure they have the knowledge to grow business and revenues 9. To agree tactical communication and or marketing activity activity to underpin the account strategies and deliver increased customer / market share activity monitors progress on a timely basis 10. To ensure regular communication with clients to deliver key messages and support the hotels as/when required 11. To organize and host client events, and familiarization trips, to enhance relationships and build client knowledge 12. To demonstrate a growth in production revenues and market share with account base, focused on total profitable revenue 13. To ensure all activities are recorded within all accounts via CRM on a regular basis 14. To work with Area Sales Teams and sales support team to assist handling enquiries, account development and how to follow up on key leads and key Tour series 15. To attend team meetings as/when required 16. To perform regular communications with all stakeholders internally & externally 17. To participate in industry networking events and maximize membership within industry associations 18. To stay on top of industry trends, news, competitor activities and update the team accordingly D. Competencies and Skills: Strategic Perspective * Ability to take a wider view without losing sight of short-term priorities * Capacity to contribute to the overall planning and objective setting process for their accounts * Keeps on top of changes in the industry & markets focused on changing technology, booking trends and distribution development Commercial Focus * Has an in-depth understanding of the market place and focuses on maximizing profitable market share * Makes revenue decisions with a clear consideration of both profit and costs * Is vigilant to new opportunities and ways to exploit the international business environment * Has good analytical skills for understanding and communicating account performance Active Relationships * Excellent at building strong relationships with existing contacts/accounts * Has a clear view of who are the key players and develop relationships at all levels of the client interface * Seeks out new relationships and hosts client events in a pro-active way * Tackles conflicts skilfully and diplomatically in pursuit of win-win solutions * Strong communication skills * Builds strong internal relationships with sales team and other commercial stakeholders Quality Results * Operates to a clear overall plan for developing new and existing accounts and closely monitor progress to achieve sales results * Good at time management, multi-tasking and prioritization * Can adapt plans quickly in face of changing demands/circumstances * Diligent in keeping customer databases and activity logs up to date Problem Solving * Can quickly weigh up the options, solve problems and prioritise opportunities based on value * Strong negotiation skills to support overall goals and strategy Passion and Integrity * Has got a passion to sell, close deals and deliver results * Motivated by tough sales targets * Can work without direct supervision * Role model of integrity who treat people with respect E. General Responsibilities Health and Security: § Ensure that all potential and real hazards are reported and reduced immediately § Fully understands the fire, emergency and bomb procedures § Ensure the safety of the people and property within the premises by applying office regulations and adhering to existing laws and regulations § Anticipate possible and probable hazards and conditions and either corrects them or take action to prevent them from happening § Maintain the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct Laws, Regulations and Policies: § Follow all applicable laws, corporate standards and guidelines § Responsible Business - shows involvement and interest in environmental and/or social issues Miscellaneous: § Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies in order to achieve the overall objectives of this position § Attend meetings and training required by the line manager § Assist colleagues to perform similar or related jobs when necessary § Accept flexible work schedule § Continuously seeks to endeavor and improve the department's efficient operation and knowledge of own job function § Share best practices within the team F. Job requirements and qualifications: Indicate the minimum education and experience for this job, any certifications require Minimum education: Desirable but not essential university degree at bachelor level or equivalent Hospitality or related higher education Minimum experience: At least 2-3 year's Strategic Account Management Experience gained in Commercial department, preferably M&E and/or leisure Track record of Sales Experience within hospitality and related travel/leisure companies an advantage Language skills: Fluent in English (written and verbal) with professional working knowledge of key languages in operating area

Property Description Join the esteemed team at Hyatt Lodge Oak Brook, a luxurious and serene retreat nestled in the picturesque suburb of Oak Brook, Illinois. As a renowned property, we are seeking dedicated and passionate individuals to be part of our team. With its breathtaking natural surroundings, elegant accommodations, and exceptional service, Hyatt Lodge Oak Brook offers a unique and tranquil work environment. As an employee, you will have the opportunity to deliver outstanding hospitality to our discerning guests and create unforgettable experiences. With a commitment to employee development and growth, Hyatt Lodge Oak Brook offers ample opportunities for advancement and career progression. Join our team and be part of a culture that values excellence, teamwork, and unparalleled guest service. Apply now to embark on a rewarding career at Hyatt Lodge Oak Brook! Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. Salary Range USD $157,768.00 - USD $157,768.00 /Yr.

EBG powers a proprietary suite of e-commerce platforms and technology solutions to deliver exclusive deals and special offers from the world's top brands and experiences. Specializing in live entertainment, travel, retail products and services, EBG operates a network of employee and membership-based marketplaces with a reach exceeding 100 million users. EBG owns the nation's most comprehensive employee savings program, serving over 40,000 corporate clients through its B2B2C platforms TicketsatWork, Plum Benefits, Working Advantage, and Beneplace and offers additional value through its loyalty program, FunLife Rewards. Undercover Tourist , a prominent online travel site, is owned by EBG. EBG team members support the commitment to connecting people to exceptional experiences. Job Description As a results-driven Director, Corporate Sales & Client Development, you will lead our inside sales and onboarding teams through strategic leadership and execution. As a senior leader, you will work with the VP of Enterprise Solutions on developing a comprehensive inside sales strategy, overseeing a high-performing sales team, and collaborating with cross-functional departments to deliver outstanding sales results. You will be responsible for the operational planning and execution of the forementioned strategy. This is a hybrid opportunity in Orlando, FL Key Responsibilities : Lead, coach, and inspire a team of inside sales managers and representatives to achieve and exceed sales targets. Foster a high-performance culture that emphasizes accountability, continuous improvement, and professional development. With the VP of Enterprise Solutions, create a comprehensive inside sales strategy aligned with company goals and market opportunities. Define key performance indicators (KPIs) for the inside sales and onboarding teams and ensure consistent achievement of goals. Regularly review sales performance, provide coaching, and make adjustments to tactics and strategies as necessary. Oversee and continually refine the inside sales process to maximize efficiency, effectiveness, conversion rates, and member signups. Implement best practices for prospecting, lead generation, qualification, closing and implementing. Partner with marketing, operations, and product teams to ensure alignment on lead generation efforts, product offerings, and customer messaging. Drive initiatives that enhance the customer experience throughout the sales cycle. Utilize sales analytics and CRM tools (SFDC, Marketo, Outreach, ZoomInfo) to monitor performance, track trends, and make data-driven decisions. Provide regular reports and insights to senior leadership on sales pipeline, revenue forecasts, and market feedback. Design and deliver ongoing sales training programs that improve the skills, product knowledge, and performance of the inside sales team. Foster a culture of learning and development. Engage, hire, onboard, and retain top talent for the inside sales team. Drive talent development initiatives and promote career growth opportunities within the team. Qualifications Proven experience (5+ years) in a high-volume sales leadership role at a manager level or higher with a track record of building and scaling high-performing sales teams. Strong experience in B2B sales, with expertise in sales strategy, pipeline management, and performance metrics. Excellent leadership and interpersonal skills, with the ability to inspire and motivate a diverse team. Deep understanding of sales processes, CRM tools (e.g., Salesforce), and sales automation platforms. Strong analytical skills with the ability to use data to drive decision-making and optimize sales strategies. Exceptional communication and negotiation skills, with the ability to build relationships with stakeholders at all levels of the organization. Experience in hiring, training, and retaining top sales talent. What Sets You Apart: You are able to improve team performance with strong sales coaching skills You are terrific at making process improvements to facilitate sales You are going to hit your metrics because you always have You are up on the latest AI tools for sales and know what would be effective You foster a positive sales environment with a player/coach style You have had past success in business to business sales Additional Information We offer you the following benefits: Entertainment Benefits Group offers outstanding employee benefits including: Medical, Dental & Vision 401k Match Short Term Disability, Long Term Disability (Company Paid) Basic Life and AD&D (Company Paid) Additional Voluntary Benefits Flexible Work Arrangements 3 Weeks of PTO + 5 Personal Days Paid Holiday Break from Christmas to New Year Paid Holidays Fitness Benefit Annual Day of Giving Company Bonus Program Share in the FUN! EBG gives $1000 per year in Tickets-At-Work gift cards to full-time employees to experience and enjoy our signature savings marketplace!

The Parker Palm Springs is in search of a dynamic leader with a background in luxury hospitality to assume the role of Director of Revenue Management. As the Director of Revenue & Reservations you will manage the Reservations department, ensuring outstanding customer service, reservation sales process effectiveness and enforcement of policies. Implement selling strategies and inventory restrictions that capture the optimal revenue producing business for the hotel. Key Responsibilities: Maximize net revenue by comprehensively understanding market segments, booking channels, and demand drivers for rooms and services. Actively contribute to total revenue management and evaluate business opportunities. Develop and implement hotel pricing strategies aligned with demand factors while preserving long-term customer value. Monitor booking pace across segments to adjust pricing and availability controls accordingly. Identify and assess booking channel distribution models and opportunities. Stay abreast of industry trends and their impact on demand. Measure and report on key performance indicators (KPIs) for digital marketing initiatives. Track and analyze the success of marketing campaigns and adjust strategies as needed. Evaluate potential partnerships to optimize the marketing funnel from awareness to purchase. Forecast rooms and revenue and participate in budgeting and planning exercises. Ensure timely and accurate completion of required reporting. Supervise the in-house Reservations and monitor call quality and group management. Assist in establishing efficient reservation booking procedures. Essential Qualifications: Three years of relevant hotel experience, preferably in a luxury resort. Entrepreneurial mindset with a focus on revenue and reservation strategy development. Experience as a Director of Revenue Management. Salary Range for this position is $90,000 - $110,000.

Property Description Join the esteemed team at Hyatt Lodge Oak Brook, a luxurious and serene retreat nestled in the picturesque suburb of Oak Brook, Illinois. As a renowned property, we are seeking dedicated and passionate individuals to be part of our team. With its breathtaking natural surroundings, elegant accommodations, and exceptional service, Hyatt Lodge Oak Brook offers a unique and tranquil work environment. As an employee, you will have the opportunity to deliver outstanding hospitality to our discerning guests and create unforgettable experiences. With a commitment to employee development and growth, Hyatt Lodge Oak Brook offers ample opportunities for advancement and career progression. Join our team and be part of a culture that values excellence, teamwork, and unparalleled guest service. Apply now to embark on a rewarding career at Hyatt Lodge Oak Brook! Overview Are you a dynamic and results-driven sales and marketing professional with a passion for the hospitality industry? Join our team as our Director of Sales and Marketing and lead our efforts in driving revenue, attracting new guests, and creating unforgettable experiences. This is an exciting opportunity to showcase your skills and make a significant impact on our business. As the Director of Sales and Marketing, you will be responsible for developing and executing strategies to maximize revenue, increase market share, and enhance our brand presence. Your energy, enthusiasm, and innovative ideas will help us stay ahead of the competition and attract a diverse range of guests. You will lead a talented team, providing guidance and support to achieve sales targets and deliver exceptional customer service. We foster a culture of collaboration, excellence, and continuous improvement. We offer competitive compensation packages, professional development opportunities, and a supportive work environment where your ideas and contributions are valued. If you're ready to take your career to new heights and make a significant impact in the hospitality industry, we invite you to apply for our Director of Sales and Marketing position! Join our team and be part of a dynamic and innovative organization that is committed to exceeding guest expectations. Apply today and let your passion for sales and marketing shine! Qualifications Bachelors degree required or equivalent experience 5+ years progressive hotel sales experience Minimum 2 years hotel sales leadership experience or equivalent Ability to execute a Sales and Marketing Plan to enhance revenue Established relationships within the agency community Negotiation/interpretation of contracts skills Business communication skills both written and verbal Proficient in Microsoft Suites Experience with major Hospitality Sales CRM systems Present confidence and a professional appearance Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. Salary Range USD $135,000.00 - USD $140,000.00 /Yr.

Property Description Baker's Cay Resort, located in the breathtaking Florida Keys, is seeking talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a stunning oceanfront property that offers a unique and luxurious experience for our guests. With positions available in front desk, housekeeping, food and beverage, and more, there are abundant opportunities for career growth and advancement. Our resort boasts lush tropical landscapes, modern amenities, and unparalleled ocean views, creating an extraordinary work environment. As a member of the Baker's Cay team, you'll have the chance to provide exceptional service to our discerning guests, work in a dynamic and guest-centric atmosphere, and be a part of a team that values excellence. Join us in delivering unforgettable moments and become a part of our dedicated team at Baker's Cay Resort! Overview Baker's Cay Resort is seeking an inspiring and driven Director of Sales and Marketing to lead a high-performing team and grow market share for one of the most unique properties in the Florida Keys. This is an opportunity for a collaborative leader who loves being actively engaged in the sales process, understands the dynamics of a lifestyle resort, and thrives in a fast-paced, team-oriented environment. This is a hybrid role with the expectation of being on property 3-4 days per week and having the flexibility to work remotely 1-2 days per week. We believe in the value of being present with your team and immersed in the resort operation, while also supporting work-life balance and focused remote productivity. With 200 rooms, this role is ideal for someone who wants to be hands-on in strategy and execution, while mentoring and motivating a group of both on-property and remote sellers. Your experience guiding diverse teams-especially in boutique or non-big box properties-will be essential as you build momentum and energize our go-to-market efforts. We're looking for a leader who will partner closely with the Executive Committee, support a culture of shared accountability, and approach every challenge with a positive, solutions-first mindset. If you're passionate about creative sales strategies, have a strong understanding of the full sales cycle, and are ready to elevate both your team and your property, this is the role for you. Qualifications Bachelor's degree or equivalent relevant experience required. 5+ years of progressive hotel sales experience; 2+ years in sales leadership preferred. Experience managing remote sellers and leading small, high-output sales teams. Experience in boutique, lifestyle, or resort environments-Hilton brand familiarity is a plus. Strong understanding of hospitality sales cycles, comp set dynamics, and revenue strategy. Proficiency in sales CRM systems (Hilton systems preferred), Microsoft Office Suite, and digital tools. Exceptional interpersonal, communication, and negotiation skills. Confident presence with a hands-on, entrepreneurial approach. Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. #LI-MH1

Property Description 21c Museum Hotel Chicago is a unique and innovative hotel that combines contemporary art, culture, and hospitality to create a truly immersive experience for guests. Located in the heart of downtown Chicago, this art-centric hotel offers an exciting opportunity for job applicants who are passionate about art, design, and guest service. As part of the 21c Museum Hotels family, employees can expect to work in a dynamic and creative environment that fosters innovation and artistic expression. With its museum-quality art installations, cutting-edge design, and curated guest experiences, 21c Museum Hotel Chicago offers a one-of-a-kind work environment where employees can contribute to creating an unforgettable guest experience. From front desk and concierge services to culinary arts, event planning, and beyond, there are diverse employment opportunities that cater to a wide range of skills and interests. Join the team at 21c Museum Hotel Chicago and be a part of a truly unique and inspiring hospitality experience that celebrates art, culture, and creativity. Overview Are you a dynamic and results-driven sales and marketing professional with a passion for the hospitality industry? Join our team as our Director of Sales and Marketing and lead our efforts in driving revenue, attracting new guests, and creating unforgettable experiences. This is an exciting opportunity to showcase your skills and make a significant impact on our business. As the Director of Sales and Marketing, you will be responsible for developing and executing strategies to maximize revenue, increase market share, and enhance our brand presence. Your energy, enthusiasm, and innovative ideas will help us stay ahead of the competition and attract a diverse range of guests. You will lead a talented team, providing guidance and support to achieve sales targets and deliver exceptional customer service. We foster a culture of collaboration, excellence, and continuous improvement. We offer competitive compensation packages, professional development opportunities, and a supportive work environment where your ideas and contributions are valued. If you're ready to take your career to new heights and make a significant impact in the hospitality industry, we invite you to apply for our Director of Sales and Marketing position! Join our team and be part of a dynamic and innovative organization that is committed to exceeding guest expectations. Apply today and let your passion for sales and marketing shine! Qualifications Bachelors degree required or equivalent experience 5+ years progressive hotel sales experience Minimum 2 years hotel sales leadership experience or equivalent Ability to execute a Sales and Marketing Plan to enhance revenue Established relationships within the agency community Negotiation/interpretation of contracts skills Business communication skills both written and verbal Proficient in Microsoft Suites Experience with major Hospitality Sales CRM systems Present confidence and a professional appearance Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. Salary Range USD $140,000.00 - USD $160,000.00 /Yr.

Property Description Barnsley Resort is a luxury destination located in the beautiful foothills of the Blue Ridge Mountains in Georgia, offering a unique and enchanting work environment for those seeking a fulfilling career in hospitality. As a job applicant, joining the team at Barnsley Resort means being part of a renowned property known for its stunning scenery, unparalleled amenities, and exceptional service. The resort offers a range of employment opportunities, from guest services to culinary, spa, and outdoor recreation, providing a diverse and rewarding career path. Barnsley Resort is committed to creating a welcoming and inclusive work culture that values teamwork, creativity, and outstanding guest experiences. Employees can expect to work in a serene and idyllic setting, where they can showcase their skills, grow their career, and be part of a team that delivers extraordinary experiences to guests. Joining the team at Barnsley Resort presents a unique opportunity to be part of a world-class resort that offers an unparalleled experience for both guests and team members alike. Overview Are you a dynamic, results-driven sales and marketing professional with a passion for hospitality? Join our team as Director of Sales & Marketing and lead strategies that drive revenue, grow market share, and elevate our brand presence. This is an exciting opportunity to make a lasting impact and shape the commercial success of our resort. In this role, you'll develop and execute creative, data-driven sales and marketing strategies that attract new guests, strengthen community relationships, and showcase our resort's unique offerings. You'll lead a talented team, inspire innovation, and collaborate closely with property and ownership leadership to deliver outstanding results. Responsibilities The Director of Sales and Marketing has direct oversight and leadership of the sales operation and marketing initiatives of the resort. With leading the Commercial efforts of the resort, the DOSM has a primary responsibility to maximize profit by effectively leading sales, service, and marketing team members of the department, coordinating sales and marketing budget, , creating and executing effective marketing strategies and campaigns that support all sales, and overseeing group and transient sales. Additional responsibilities include maintaining effective involvement with key community organizations, upholding key relationships with previous clients, and maintaining customer satisfaction as the driving philosophy of the business. Lead all resort sales and marketing efforts, aligning strategies with financial and brand goals. Develop and implement annual sales and marketing plans, budgets, and forecasts. Direct group, transient, and catering sales to achieve revenue and market share objectives. Oversee digital, social, and traditional marketing campaigns that highlight the resort's brand and guest experience. Analyze performance data (STR, P&L, TravelClick, etc.) and adapt strategies to maximize ROI. Build and maintain client, community, and industry partnerships to generate business growth. Coach, motivate, and develop a high-performing sales and marketing team. Collaborate with property leadership on pricing, promotions, and brand storytelling. Ensure compliance with brand standards and deliver exceptional guest experiences. Qualifications Bachelor's degree or equivalent experience. 5+ years of progressive resort or hotel sales experience, including 2+ years in a leadership role. Independent resort experience and familiarity with luxury/leisure markets strongly preferred. Extremely creative and able to tailor strategies for unique destinations. Advanced marketing knowledge and experience managing multi-channel campaigns a plus. Strong leadership, communication, and negotiation skills. Proficiency in Microsoft Office and CRM systems (Delphi preferred). Ability to analyze data, forecast revenue, and develop actionable plans. In-office, on-property presence required-five days per week. Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. #LI-MH1

Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. About Us: 1 Hotels is mission-driven and a platform for change, celebrating nature in every decision we make. From how guests arrive to how they sleep, eat, relax, interact, and depart, our commitment to sustainability, innovative design, and a harmonious connection with nature is unwavering. 1 HOTELS IS... * Natural. Nature guides everything we do. * Modern. Of the time, with an eye on the past and a foot in the future. * Conscious. Mindful of how our hotels are created and how our guests are treated. * Discovery. Explorations of surrounding locales. * Imperfect. Still evolving - we don't have all the answers. * Committed. Bettering ourselves and bettering the industry. 1 Hotels invites guests to live in rhythm with nature-offering spaces that restore, inspire, and come alive from day to night, where sustainability, wellness, and social energy exist in thoughtful balance. Position Overview... We're currently in search of a seasoned and highly ambitious, opening Director of Sales & Marketing for our 1 Hotel Austin sprouting soon, an extraordinary leader who isn't afraid to take calculated risks and develop solutions, who's a natural at relationship building, and a sharp numbers person; can review and analyze department collateral, drive measurable results and increase total revenue. Now that's a beautiful thing. About you... * Passionate sales and marketing leader with 6+ years of progressive experience in an upper upscale and/or luxury environment. * An expert in hospitality sales and marketing, with a thoughtful leadership style and proven track record in team member engagement while fostering an inspiring work environment * Proven ability to compile data for the development of the sales and marketing tactics and strategy, including but not limited to goal setting, sales and marketing budget, forecasts, competitive data and demand analysis in collaboration with the Director of Revenue Management. * A post-secondary diploma or degree * Excels at communication, both verbal and written * Is flexible and willing to meet the demands of a 24-hour operation About us… Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as: * Designed by Nature work environment * Health & Wellness- Competitive Medical, Dental & Vision, and EAP program * Retirement Planning * Paid Personal Days * Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)! * SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform. * Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can! Recognized by Newsweek as a 2024 Most Loved Workplace, Starwood fosters a culture where creativity thrives, collaboration is second nature, and people are valued for who they are and what they bring. If you're ready to bring your whole self to a team where thoughtful work leaves a lasting mark-you belong here. About us... As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.

Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest. Your mission: Should you choose to accept it… The Head of Revenue and eCommerce is responsible for developing and executing hotel revenue generation strategies, to include pricing, market share, channel mix and distribution. The Head of Revenue and eCommerce will oversee all property revenue systems and programs to ensure established revenue goals are achieved. This role must harmonize the culture, mission, values and quality standards to ensure maximum potential is achieved. The Head of Revenue and eCommerce is also responsible for fostering an exceptional climate of professional and personable service that ensures the long-term satisfaction of employees, guests, owners, investors, and other partners. You will also be required to communicate, coordinate, assist in resolving money issues and work well with other teammates, departments, managers and guests. Most of all, we want you to have FUN since you play a huge role in creating that memorable guest experience towards your teammates, customers (external and internal), vendors, etc.! The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: Strategize, plan, and direct operational activities of the revenue cycle in support of the mission, goals, and objectives for Virgin Hotels. Develop and execute comprehensive rate and distribution strategies in alignment with brand strategy. Monitor execution and report on results. Develop efficiencies across the commercial team through data management, AI tools and technical solutions. Develop lead generation and sales performance techniques through superior application of data and analytics. Oversee weekly revenue performance and strategy reviews through regular involvement with hotel commercial teams. Guide sales teams with pricing and prioritizing leads that maximize RevPAR and TrevPAR through the management of room inventories, market mix, pricing strategies, closure tools, banquet and events spaces as appropriate. Lead the property revenue optimization strategies through coordinating scheduled strategy meetings, and ongoing collaborative conversation. Analyze and review monthly and weekly reports results and understanding gains or losses of RevPAR/TrevPAR and applying this knowledge to impact and predict future results for the brand. Oversee and Manage relationships with Third Party Providers (OTA's, Wholesalers, etc.) while establishing global and local strategies to maximize revenue and minimize cost. Conduct performance reviews with field revenue management team members. Coordinate on-going research of hospitality industry to detect market trends and related information for development of new strategies. Generate incremental revenue and brand awareness through the creation and implementation of brand relevant promotions. Identify, create and upscale best practices across the portfolio. Monitor competitive set activities (pricing, promotions, etc) to properly adjust Virgin revenue and eCommerce strategies. Develop and implement training programs for commercial leaders. Execute efficient budget and business planning process across the Virgin portfolio. Collaborate with the loyalty department optimize program effectiveness. Synergize with Sales and Marketing teams at the brand and hotel portfolio to optimize strategy. Insure correct pricing and revenue management strategies are in place to maximize revenue growth. Identify best in class Revenue Management, Property Management, and Central Reservation Management systems and integrations. Work with information technology team to Identify best in class systems and recommend changes. Must possess superb communication and listening skills, excellent speaking, reading and writing. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Perform complex quantitative calculations or reasoning using algebra, geometry, statistics, or abstract symbols. Use logic to define problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations. What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… Business Development DNA and commercial-minded. Excellent verbal and written communicator. Knowledge of data structures, systems and BI tools related to marketing, distribution and revenue data management. Strong leadership skills with experience in developing high-performing, engaged teams with a keen focus on leadership development, accountability and execution. Well-organized and detail-oriented, with a high sense of accountability and integrity. A team player that is able to grow and maintain a positive culture that reflects the overall values of the organization. Background must-have: Current, legal and unrestricted ability to work in the United States. At minimum of 10 years of senior-level experience in leading commercial strategies with direct oversight of a portfolio of 10+ properties with direct reports Expert knowledge of distribution systems, analytics, including data analysis Bachelor's Degree in Marketing, Revenue Management Strategy, Applied Mathematics, Big-Data Analytics or related field is preferred Must be able to travel domestically and internationally, up to 35%

Property Description Davidson Hospitality Group is a dynamic and innovative hospitality management company that is constantly seeking top talent to join its team. With its headquarters located in the heart of the hospitality industry in Atlanta, Georgia, Davidson Hospitality Group is a leader in hotel and resort management, providing comprehensive and results-driven services to a diverse portfolio of properties across the United States. As a job applicant, you can expect to work in a collaborative and supportive environment that encourages creativity, growth, and professional development. With a strong commitment to excellence in guest service, employee engagement, and financial performance, Davidson Hospitality Group offers a rewarding and fulfilling career path for individuals who are passionate about the hospitality industry. Whether you are seeking a corporate role in operations, sales and marketing, revenue management, finance, human resources, or other areas, Davidson Hospitality Group offers a wide range of career opportunities for motivated and talented individuals. Join the team at Davidson Hospitality Group and be a part of a dynamic and growing organization that is dedicated to delivering exceptional hospitality experiences. Overview Director of Sales & Marketing - New Luxury Hotel Opening | Greater Los Angeles Area Are you a dynamic, results-driven sales and marketing leader with a passion for creating exceptional guest experiences? Join our team as the Director of Sales & Marketing for a new luxury hotel opening in the Greater Los Angeles area, where you'll shape the commercial strategy, lead a talented team, and make a lasting impact on a premier hospitality destination. As the Director of Sales & Marketing, you will have direct responsibility for Topline and Commercial revenues, overseeing both Sales and Marketing functions. You'll develop and execute strategic initiatives to maximize revenue, increase market share, and elevate brand awareness. Your leadership, creativity, and analytical mindset will drive results across all business segments-positioning the property as a top choice for travelers, events, and locals alike. We're seeking an energetic, innovative leader who thrives in fast-paced, pre-opening environments and can build a strong market presence from the ground up. Familiarity with the West Coast, Los Angeles, and Beverly Hills markets is highly valued, along with experience in independent hotels and large-scale (big box) properties. We foster a culture of collaboration, excellence, and continuous improvement. In this role, you'll have the opportunity to influence strategy, develop your team, and partner closely with ownership and corporate leadership to drive success. Qualifications Bachelor's degree or equivalent professional experience required. Minimum 5+ years of progressive hotel sales experience. At least 2 years in a hotel sales leadership role (Director or Assistant Director level). Proven experience executing Sales and Marketing plans to drive revenue growth. Demonstrated success managing Topline and Commercial revenues. Established relationships within the travel agency and corporate community. Strong understanding of contract negotiation and business communications. Experience with major hospitality CRM systems (Delphi, Salesforce, etc.). Proficiency in Microsoft Office Suite and strong presentation skills. Confident, professional demeanor with exceptional communication abilities. Familiarity with the West Coast/LA/Beverly Hills markets is a plus. Independent hotel and big box property experience preferred. Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. Salary Range USD $205,000.00 - USD $225,000.00 /Yr.

Vilebrequin La Plage and Schulte Hospitality Group is seeking a dynamic, service-oriented Director of Sales and Marketing to join our opening team for our signature rooftop restaurant! We are an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. What's in it for you? When you join Vilebrequin La Plage, you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Hospitality provides a rewarding, fun and flexible work environment, exciting perks, a robust benefit package and an atmosphere designed to encourage and promote career growth within the company. Our Company: Vilebrequin La Plage opens at The Thompson Hotel October 2025 as a 147-room lifestyle hotel positioned at the epicenter of Miami Beach's cultural district. Our rooftop Vilebrequin La Plage restaurant brings 50+ years of Saint-Tropez beach club heritage to South Beach, featuring French Riviera cuisine, panoramic Art Deco views, and sophisticated pool deck integration. As Florida's second Thompson Hotel and North American flagship for the iconic French luxury brand Vilebrequin, we're defining the next chapter of South Beach's luxury hospitality landscape. JOB DUTIES AND RESPONSIBILITIES Responsible for budgeted revenues and expenses and improves profitability related to Vilebrequin La Plage Restaurant operations Drives 7-figure revenue targets through integrated sales strategy combining restaurant reservations, private dining, group events, and rooftop venue bookings Monitors budgets in all areas of cost control with consistent focus on marketing ROI, event profitability, and sales conversion metrics Increases level of guest satisfaction by delivery of an outstanding French Riviera dining experience and world-class service Understands and executes all Vilebrequin brand directives and maintains luxury positioning standards Develops corporate partnerships with Art Basel exhibitors, luxury yacht charters, private aviation companies, and high-end event planners serving Miami's HNWI community Partners with F&B Director to review all revenue opportunities, pricing strategies, and promotional calendars Collaborates with Hotel General Manager and Hotel Director of Sales & Marketing on integrated hotel-wide strategies Manages group sales portfolio for weddings, corporate events, product launches leveraging our 4,136 sq ft rooftop event space Builds strategic accounts with luxury concierge services, five-star hotels for reciprocal dining referrals, and Miami's celebrity/influencer networks Executes brand positioning as South Beach's premier French Riviera-inspired dining destination Leads digital marketing initiatives across Instagram, TikTok, and LinkedIn, targeting leisure travelers and local Miami affluents Manages influencer partnerships with Miami's luxury lifestyle influencers, food bloggers, and celebrity clientele Coordinates PR strategy including media launches, chef collaborations, and exclusive events during Art Basel, Miami Music Week, and F1 Miami Grand Prix Develops Miami hospitality network through Greater Miami and the Beaches Hotel Association, Focus Miami networking events, and Independent Hotel Show Miami Establishes cultural partnerships with Pérez Art Museum Miami, Wynwood arts district, and Art Basel satellite venues Manages 2-4 person team including Sales Manager, Marketing Coordinator, Event Sales Specialist, and administrative support Implements performance metrics tracking TRevPAR, social media engagement (target: 25,000+ Instagram followers within 12 months), event booking conversion, and guest satisfaction scores Interviews, hires, and trains employees; plan, assign, and direct work; appraise performance; reward and coach employees; address complaints and problem solve Other duties as assigned EDUCATION AND EXPERIENCE Minimum of High School education, post-high school education preferred Bachelor's Degree in Business, Marketing, Hospitality Management or equivalent is preferred Minimum of 7 years progressive experience in luxury hospitality sales and marketing, preferably with lifestyle hotels, celebrity chef restaurants, or premium F&B concepts Minimum of 3 years team leadership managing sales and marketing staff with demonstrated revenue growth achievements South Florida market knowledge or comparable luxury destination market (Napa Valley, Hamptons, Aspen) with established local relationships preferred Food Handler and Alcohol Awareness Certifications (if applicable) HSMAI certifications preferred: Certified Hotel Sales Leader (CHSL) or Certified Hospitality Digital Marketer (CHDM) KNOWLEDGE, SKILLS AND ABILITIES Knowledge of South Beach luxury market dynamics including $22 billion annual visitor spending and major events (Art Basel: $547M economic impact) Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations Experience in the recruiting, interviewing and hiring of restaurant, bar and marketing talent Experience managing luxury hotel restaurants with understanding of high-touch service standards and premium pricing strategies Bilingual English/Spanish fluency essential for Miami's international clientele and Latin American visitor base (23% of market) Cultural sensitivity for diverse international guests including European sophisticates, Latin American business travelers, and domestic luxury consumers French market understanding appreciated given Vilebrequin's heritage and French Riviera positioning Celebrity discretion and VIP service experience managing high-profile guests Advanced CRM proficiency with hotel property management systems (Opera, Delphi), plus restaurant reservation platforms Digital marketing mastery including Instagram marketing, influencer relationship management, Google Analytics, email marketing platforms Revenue management understanding with dynamic pricing experience and competitive market analysis capabilities Event management systems expertise for coordinating complex private dining, weddings, and corporate events Extensive passion for and understanding of the luxury hospitality industry and proven track record of success Leadership and supervisory practices and skills; effective verbal and written communication skills Team player Ability to exceed expectations of guests Problem solving, decision-making and conflict-resolution skills COMPENSATION AND BENEFITS Base Salary: Competive based on experience Performance Bonuses potential based on revenue targets, guest satisfaction metrics, and marketing KPI achievement Benefits: Comprehensive health insurance, retirement matching, SUCCESS METRICS Restaurant Revenue Growth: Achieve 15-20% year-over-year growth post-opening stabilization Event Sales: Generate $2-3M annually in private dining, weddings, and corporate events TRevPAR Optimization: Contribute to overall hotel TRevPAR goals through integrated F&B marketing Social Media Engagement: Build 25,000+ Instagram followers within 12 months with 8%+ engagement rate Brand Awareness: Achieve top-3 ranking in South Beach luxury restaurant searches within 18 months Guest Satisfaction: Maintain 4.5+ star ratings across Google, TripAdvisor, and OpenTable platforms Expected start date: September 2025 for pre-opening training and launch preparation Property Opening: Mid-October 2025 Schulte Hospitality Group is an Equal Opportunity Employer.

Job DescriptionDescription: For over 175 years, Chetola Resort has offered guests a timeless mountain escape in the heart of the Blue Ridge Mountains. Serving as the gateway to beautiful Blowing Rock, North Carolina as a luxury haven where adventure meets tranquility, Chetola blends refined hospitality with immersive outdoor experiences-from Orvis -endorsed fly fishing to award-winning dining, spa indulgence, and family-friendly recreation. Under new ownership, we are embracing an exciting new chapter rooted in thoughtful renewal, authentic elegance, and exceptional guest service. Blowing Rock boasts many of the most luxurious residences in all of the Carolinas, with an affluent clientele in a year-round destination. THE ROLE Chetola Resort is seeking an innovative and results-driven Director of Sales and Marketing to lead and elevate the property's sales, marketing, and revenue strategies. This is a key leadership role responsible for driving topline growth across all segments, overseeing revenue management and pricing strategies, and positioning Chetola as North Carolina's premier mountain resort for leisure travelers, groups, weddings, and events. The Director of Sales and Marketing will play a critical role in crafting and executing strategies that balance rate integrity with occupancy optimization while leading the sales and marketing team to deliver exceptional results. WHAT YOU'LL DO Sales Leadership Develop and execute a comprehensive sales strategy to grow revenue across leisure, group, corporate, and social markets as well as in-house events. Lead and mentor the sales team, including Group Sales, Catering Sales, and other key contributors, to achieve property-wide sales goals. Build and maintain relationships with key clients, industry partners, and local organizations to drive repeat business and referrals. Monitor competitor activity, market trends, and client feedback to adjust strategies proactively. Revenue Growth & Strategy Oversee revenue growth for Chetola Resort's lodging, group, and event business, including pricing strategy, inventory control, and distribution across all hotel channels (direct, OTA, group, etc.). Collaborate across both hotel and rental condo bookings to drive customer demand and ensure alignment with overall resort strategy. Analyze market demand, booking pace, and competitor data to target key areas to recruit customers. Partner with the General Manager to fine tune forecasts and budgets that reflect property-wide revenue goals. Participate in revenue management meetings that monitor revenue performance and recommend adjustments in real-time. In-House Programming & Events Develop and oversee in-house programming and resort events designed to: Drive incremental revenue through ticket sales, F&B, and ancillary services. Enhance guest engagement and length of stay by offering unique, curated experiences. Strengthen Chetola's brand positioning as a destination for connection, relaxation, celebration, and adventure. Engage the local community and second-home owners, increasing resort visibility and loyalty. Create marketing and PR opportunities through distinctive, high-profile events. Marketing Strategy & Execution Create and implement an integrated marketing plan including digital, print, social media, public relations, and community engagement. Oversee team members who manage the resort's website, online presence, and e-commerce initiatives to drive direct bookings and reduce reliance on third-party channels. Oversee the development of all marketing materials and digital assets, ensuring alignment with Chetola's brand standards. Partner with the General Manager and ownership group to broadcast the story of Chetola's legacy and future through compelling campaigns and messaging. Financial & Team Leadership Establish annual sales and marketing budgets and manage resources effectively. Track and analyze sales and marketing metrics, reporting on wins, challenges, and opportunities for growth. Retain, coach, and develop a high-performing sales and marketing team focused on exceeding goals. Requirements: ABOUT YOU A strategic and creative thinker with a proven ability to drive revenue and market share. Thrive in a leadership role that combines big-picture strategy with hands-on execution. A polished and persuasive communicator who builds trust with clients, team members, and stakeholders. Passionate about luxury hospitality and the art of crafting memorable guest experiences. Adept at balancing rate optimization with guest value to deliver sustainable results. REQUIREMENTS Minimum 5 years of senior-level sales and/or marketing experience in the hospitality industry, with prior resort or hotel leadership required. Prior experience in revenue management or overseeing pricing and distribution strategies. Strong understanding of digital marketing, social media, and public relations. Familiarity with sales systems and property management software . Bachelor's degree in Marketing, Hospitality, Business, or related field preferred. Must be able to work on-site with a flexible schedule including occasional evenings and weekends. WHY CHETOLA One of the largest private employers in the county with a dynamic work setting and strong potential for career growth Join a dedicated and growing team shaping the next era of a beloved mountain resort Contribute meaningfully to a culture rooted in connection, craftsmanship, and care Competitive salary and eligible to participate in property-wide sales incentive programs. Comprehensive benefits offered to full-time eligible employees, including health, dental, vision, and supplemental benefits as well as PTO, and on-property perks. Chetola Resort is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

Full-time Description For over 175 years, Chetola Resort has offered guests a timeless mountain escape in the heart of the Blue Ridge Mountains. Serving as the gateway to beautiful Blowing Rock, North Carolina as a luxury haven where adventure meets tranquility, Chetola blends refined hospitality with immersive outdoor experiences-from Orvis -endorsed fly fishing to award-winning dining, spa indulgence, and family-friendly recreation. Under new ownership, we are embracing an exciting new chapter rooted in thoughtful renewal, authentic elegance, and exceptional guest service. Blowing Rock boasts many of the most luxurious residences in all of the Carolinas, with an affluent clientele in a year-round destination. THE ROLE Chetola Resort is seeking an innovative and results-driven Director of Sales and Marketing to lead and elevate the property's sales, marketing, and revenue strategies. This is a key leadership role responsible for driving topline growth across all segments, overseeing revenue management and pricing strategies, and positioning Chetola as North Carolina's premier mountain resort for leisure travelers, groups, weddings, and events. The Director of Sales and Marketing will play a critical role in crafting and executing strategies that balance rate integrity with occupancy optimization while leading the sales and marketing team to deliver exceptional results. WHAT YOU'LL DO Sales Leadership Develop and execute a comprehensive sales strategy to grow revenue across leisure, group, corporate, and social markets as well as in-house events. Lead and mentor the sales team, including Group Sales, Catering Sales, and other key contributors, to achieve property-wide sales goals. Build and maintain relationships with key clients, industry partners, and local organizations to drive repeat business and referrals. Monitor competitor activity, market trends, and client feedback to adjust strategies proactively. Revenue Growth & Strategy Oversee revenue growth for Chetola Resort's lodging, group, and event business, including pricing strategy, inventory control, and distribution across all hotel channels (direct, OTA, group, etc.). Collaborate across both hotel and rental condo bookings to drive customer demand and ensure alignment with overall resort strategy. Analyze market demand, booking pace, and competitor data to target key areas to recruit customers. Partner with the General Manager to fine tune forecasts and budgets that reflect property-wide revenue goals. Participate in revenue management meetings that monitor revenue performance and recommend adjustments in real-time. In-House Programming & Events Develop and oversee in-house programming and resort events designed to: Drive incremental revenue through ticket sales, F&B, and ancillary services. Enhance guest engagement and length of stay by offering unique, curated experiences. Strengthen Chetola's brand positioning as a destination for connection, relaxation, celebration, and adventure. Engage the local community and second-home owners, increasing resort visibility and loyalty. Create marketing and PR opportunities through distinctive, high-profile events. Marketing Strategy & Execution Create and implement an integrated marketing plan including digital, print, social media, public relations, and community engagement. Oversee team members who manage the resort's website, online presence, and e-commerce initiatives to drive direct bookings and reduce reliance on third-party channels. Oversee the development of all marketing materials and digital assets, ensuring alignment with Chetola's brand standards. Partner with the General Manager and ownership group to broadcast the story of Chetola's legacy and future through compelling campaigns and messaging. Financial & Team Leadership Establish annual sales and marketing budgets and manage resources effectively. Track and analyze sales and marketing metrics, reporting on wins, challenges, and opportunities for growth. Retain, coach, and develop a high-performing sales and marketing team focused on exceeding goals. Requirements ABOUT YOU A strategic and creative thinker with a proven ability to drive revenue and market share. Thrive in a leadership role that combines big-picture strategy with hands-on execution. A polished and persuasive communicator who builds trust with clients, team members, and stakeholders. Passionate about luxury hospitality and the art of crafting memorable guest experiences. Adept at balancing rate optimization with guest value to deliver sustainable results. REQUIREMENTS Minimum 5 years of senior-level sales and/or marketing experience in the hospitality industry, with prior resort or hotel leadership required. Prior experience in revenue management or overseeing pricing and distribution strategies. Strong understanding of digital marketing, social media, and public relations. Familiarity with sales systems and property management software . Bachelor's degree in Marketing, Hospitality, Business, or related field preferred. Must be able to work on-site with a flexible schedule including occasional evenings and weekends. WHY CHETOLA One of the largest private employers in the county with a dynamic work setting and strong potential for career growth Join a dedicated and growing team shaping the next era of a beloved mountain resort Contribute meaningfully to a culture rooted in connection, craftsmanship, and care Competitive salary and eligible to participate in property-wide sales incentive programs. Comprehensive benefits offered to full-time eligible employees, including health, dental, vision, and supplemental benefits as well as PTO, and on-property perks. Chetola Resort is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

The Director of Sales & Marketing is responsible for the planning and execution of the strategies and activities that generate and maximize revenues through sales, marketing, and ecommerce; ultimately having an impact on all operating departments, resulting in a profitable return on the ownership's investment. This position is a strategic business partner who helps the hotel achieve its goals by being a champion for inspiring achievement in the sales and marketing team they lead. The DOSM serves as a key member of the hotel's Executive Committee and plays a critical role in positioning the property as a premier destination for business, leisure, and social guests. This leader must harmonize the culture, mission, values, and quality standards to ensure maximum potential is achieved while creating an exceptional climate of professional and personable service that ensures the engagement of team members, guests, and clients. Responsibilities * Lead the strategy and development of the annual property sales & marketing plan to achieve or exceed the budgeted goals and KPIs. * Throughout the year, monitor actual revenues and expenses to determine variances and assess goal accomplishments; when necessary, adjust strategies and forecasts accordingly. * Manage all department operations to include marketing, convention sales, services & catering, and leisure sales. Develop goals and strategies for the department in accordance with the annual sales and marketing plan. Communicate employee role in the achievement of goals and strategies while ensuring accountability. * Oversee and occasionally participate in property sales missions, trade shows, familiarization trips, site inspections, and other business development-relevant activities, minimize expenses, and support the Hard Rock brand. Participate in organizations in and out of the industry to include relevant trade associations, to develop positive relationships within the business and social community. * Coordinate ongoing research of the industry to detect market trends and related information for the development of new sales and marketing strategies to include competitive set activities. Make recommendations to improve the potential of various markets. * Ensure proper communication between, commercial and operations departments to deliver an extraordinary customer experience, creating loyalty to the property and Hard Rock brand; monitor quality assurance program scores and guest feedback, taking corrective action when necessary; ensure guest history records are maintained to enhance personalized service for repeat B2B and B2C customers. * Collaborate with the Global Sales Office on revenue maximization and sales strategies * Collaborate with the property Revenue Management team to optimize revenue through all market segments; monitor website activity, reviews, and business volumes * Ensure all sales and marketing tactics align with established brand standards and achieve all agreed-upon KPIs. * Drive hotel brand awareness, positioning, and storytelling through digital, social, PR, and on-property activations supporting rooms, F&B, entertainment, and outlet needs. * Manage external agency support for paid media, social, PR, and creative needs. * Oversee content strategy (photography, videography, copywriting) to support campaigns and brand positioning. * Manage local partnerships and sponsorship opportunities with cultural, music, sports, entertainment, and community organizations. * Manage the hotel's website performance, SEO, SEM, and metasearch to maximize direct bookings and reduce acquisition costs. * Oversee social media strategy, influencer partnerships, and reputation management. * Partner with the corporate digital team to implement brand campaigns while tailoring for local market needs. * Track ROI for all digital campaigns and optimize spending across paid, owned, and earned channels. * Support and loyalty program drive acquisition and leverage for targeted email marketing and guest personalization. * Attract and select the best talent available from inside or outside the organization; continually develop and implement strategies to retain staff in order to achieve their career goals and maximize their potential. * Monitor and evaluate staff performance; promote a positive work environment for all employees and deliver recognition and rewards. Ensure all employment-related processes and documentation are in compliance. * Conduct regular meetings with staff to communicate global programs, implement new products and procedures, discuss areas of opportunities and special events, and review of activities to drive business; participate in and ensure Sound Checks are being conducted in the department. * Ensure all Hard Rock brand standards and standard operating procedures as well as property policies and procedures, are fully implemented in the department, including health and safety guidelines * Present a professional image to employees, guests, clients, owners, and investors. Foster a culture of collaboration, accountability, and innovation. Qualifications * Degree/diploma in Hospitality Management or Business Administration with a concentration in Communications or Marketing, or an equivalent combination of education and experience that provides knowledge, skills, and ability sufficient to successfully perform the duties of the position. * 15+ years' experience in hospitality management, including 10 years in a sales and marketing leadership role in an upper-upscale, lifestyle, or luxury property.. * Midtown Manhattan pre-opening experience preferred; Minimum of 2 years Manhattan experience * Proven success leading both sales & marketing functions in a highly competitive urban market. * Exceptional leadership, negotiation, and presentation skills. * Ability to thrive in a fast-paced, results-driven environment.