Sonesta Hotels jobs in Irvine, CA - 623 jobs

We're Sonesta International Hotels. The 8th largest hotel company in the U.S.-and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive-bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Summary The Laundry Attendant (LA) works with the Housekeeping Management Team to work in the commercial laundry facility. The LA's responsibilities include cleaning and storing linens in a timely, organized manner to ensure that hotel's laundry and linen needs are met. The LA may be scheduled to clean guest rooms and public space areas in accordance with time, product and placement standards to ensure total guest satisfaction. Job Description Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Receive soiled and sort all articles by kind, color and degree of soil. Inspect all laundry and linens and records all damaged or stained items. Operate washers and dryers according to hotel standards and manufacturers' guidelines. Monitor laundry supplies and equipment to ensure they are sufficient and in working order. Fold and store clean linens, report damages to supervisor. Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc. Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures. Report needed repairs or unsafe conditions to supervisor. Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. Minimize waste of supplies and amenities within all areas of the laundry and housekeeping. Handle all lost and found items according to established procedures. May regularly assist with deep cleaning projects. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Ensure compliance with federal, state and local laws regarding health and safety services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Some previous commercial laundry experience preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English is preferred; other languages beneficial. Basic reading, writing and mathematical abilities are preferred. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 75 pounds. Will be required to regularly use commercial cleaning chemicals. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range $22 - $23. Base pay offer may vary depending on various factors, including but not limited to job related knowledge, skills and job specific/overall experience. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Regent Santa Monica Beach, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk‑in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks. Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award‑winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state‑of‑the‑art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com. Job Summary: As the Director of Finance, you will provide financial leadership to the business. You will play a crucial role in ensuring the development and implementation of property‑wide strategies that will help us achieve our financial goals. Primary responsibilities include financial analysis and financial reporting, budgeting/forecasting, audit and control, working capital, and cash control. Develop and implement capital expenditure plans, owner relations, and owner reporting. The ideal candidate should be comfortable with balancing the books when it comes to managing the needs of owners, auditors and regulatory agencies while also monitoring and improving profitability. Reporting to the General Manager, every day is different, but you will mostly: Promote Regent's service philosophy and style through our people attributes. Maintain impeccable personal grooming standards to uphold the professional and property style of the resort. Collaborate and advise department heads on the interpretation and analysis of financial data, recommending courses of action to maximize resort's profitability. Directing and administering the resort's financial operations including, but not limited to, asset protection, financial reporting, systems management, resort‑wide budget and forecasting, team management, and meeting participation and facilitation. Prepare and review monthly financial statements, budgets, forecasts/projections, and reporting for corporate and ownership. Conduct weekly labor review meetings and monthly financial statement reviews with the property leadership team and drive desired results. Coordinate with BSC to ensure all necessary information is compiled, reviewed, and approved. Monitor and maintain adequate internal control over revenues, expenses, assets, and liabilities of the resort (customer billing, paycheck distribution, payroll and bank audits, contract review, compliance, etc.) in accordance with current accounting policies, and procedures. Ensure compliance is maintained with company policies, laws, rules, and regulations. Conduct findings from CSA and internal audit reviews and oversee the resolution of findings. Oversee and supervise property Accounts Receivable, Accounts Payable, Payroll, and General Accounting functions, ensuring synergy with BSC. Coach and develop colleagues; hire, assesses, discipline, and document performance. Act as advisor to staff to help meet established schedules and/or resolve technical or operational problems. Orients property managers to the accounting function and coaches to effectively manage their department's financial performance. Other tasks/projects as assigned. What we need from you: 4-8 years' experience in hotel accounting or auditing with at least one year in an Assistant Controller or similar supervisory role, or an equivalent combination of education and work‑related experience. Bachelor's degree in finance, Accounting, or a related field. Professional accounting or finance designation or certification preferred. In‑depth knowledge of GAAP and the Uniform Standard of Accounts for the Lodging Industry. Proficiency with MS Word, Excel, PowerPoint, Outlook, and SharePoint. Experience with PeopleSoft ERP, Opera, Micros, and Essbase is highly desired. Strong attention to detail and accuracy in financial reporting. Exceptional communication and presentation skills, with the ability to effectively communicate financial concepts to non‑financial stakeholders. Ability to work well under pressure and effectively handle multiple priorities and meet deadlines in a fast‑paced and dynamic environment. Excellent interpersonal skills that build trust and instill confidence in order to motivate and influence others. Ability to take the initiative to identify, prioritize and implement all elements required for the team to fulfill responsibilities in accordance with core strategic goals. Skilled in interpreting complex financial data to deliver actionable insights and fostering the development of problem‑solving abilities among direct reports and colleagues when appropriate. Ability to collaborate with others and act in an objective manner in order to effectively solve problems and stay on track toward accomplishing organizational goals. Strong project management skills, including the ability to manage details through to completion and ensure project deadlines are met. What you can expect from us: The annualpay range for this role is$150,000.00to $220,000.00. This range is only applicable for jobs to be performed at Regent Santa Monica Beach. This position is eligible to participate in the Company's Bonus Plan. We offer a comprehensive package of benefits including paid time‑off, wellness and sick time, medical/dental/vision insurance, 401k plan, complimentary parking, employee cafeteria meals, and many other benefits to eligible colleagues. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled. Who we are Guests have made grand entrances through the doors of Regent Hotels & Resorts for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and sensational. The type of experiences that elevate above the noise and charm for even the most seasoned of travellers. An invitation to life's most scenic moments. We are the legendary innovative luxury brand, reimagining modern hospitality by sparking fresh perspectives across hand selected hotels and resorts. Regent colleagues are gracious hosts, with emboldened spirit and dynamic as they provide meaningful moments to deliver the greatest of the guest experiences. Don't quite meet every single requirement, but still believe you're a great fit for the job? We'll never know unless you hit the ‘Apply' button. Start your journey with us today. The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue‑based metrics, and business or organizational needs. No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. If you require reasonable accommodation during the application process, please click here. IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. #J-18808-Ljbffr

About Us Do you see yourself as a Bellperson? What's your passion? At IHG we're interested in YOU. We employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand. The InterContinental Los Angeles Downtown Hotel is located in the Wilshire Grand building, standing 73 stories tall in the core of Downtown's historic, entertainment, financial, arts, and sports districts. Ideally placed at the heart of the revitalized, energy-charged urban center of the United States' second-largest city, the hotel provides first-class hospitality that seamlessly intertwines with the fabric of the burgeoning Downtown area. Your day to day As a Bellperson, you will assist incoming and outgoing guests in transporting luggage to and from guest rooms. Promptly and safely transport luggage to and from guest rooms. May secure, tag and store luggage at guest's request. Explain and promote hotel facilities, outlets, and services to guest and provide information to guests regarding local attractions and activities. Respond appropriately to guest complaints. Inform supervisor of major problems, complaints, disturbances or dissatisfied guests. Promote teamwork and quality service through daily communications and coordination with other departments. May regularly inspect and clear hotel entrance and surrounding areas of litter and debris. Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by dry cleaning company, delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests. What we need from you High School diploma or equivalent, plus some guest service experience or hotel experience preferred. Must speak fluent English. Other languages preferred. This job requires ability to perform the following: Carrying, pushing, or lifting items weighing up to 100 pounds Moving about the public areas Handling objects such as luggage Bending, stooping, kneeling Other: Communication skills are utilized a significant amount of time when interacting with clients, guests and employees. Reading and writing abilities are utilized often when completing departmental records/logs, reading road signs, etc. May be required to work nights, weekends, and/or holidays. ** Kindly note: Any candidates considered for this opportunity must be willing and available to work all shifts, including overnight shifts as needed. While schedule times vary based on business demands, overnight availability is required and only candidates with full availability will be considered.** What We Offer The hourly pay range for this role is $18.00 to $21.40. This range is only applicable for jobs to be performed in Los Angeles, California. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please click “Apply” and tell us how you could bring your individual skills to IHG. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, veteran status or any other characteristic protected by law. This employer follows the Los Angeles Fair Chance Ordinance and California Fair Chance Act. All qualified applicants, including those with arrest or conviction records, will be considered.

The Steward works with the culinary team to clean and sanitize pots, pans, utensils, the kitchen and other kitchen equipment, in accordance with time, product and placement standards to ensure total guest satisfaction. Job Description * Maintain a high standard of cleanliness and orderliness in all kitchens, back dock, dumpster and utility work areas. * Heavy-duty cleaning of ovens, grills, sinks, walls, floors, walk-in refrigerators and freezers, and other heavy kitchen equipment. * Maintain a clean and sanitary environment with knowledge of proper handling, storage, and sanitation. * Be able to properly use chemicals to sanitize and know the MSDS information of each. * Service food for the Employee Cafeteria as specified by the Chef or Kitchen Supervisor. * Operate the dishwashing equipment to ensure that all china, glass, and silver are cleaned thoroughly and sanitation of such is maintained. * Return all clean china, glass, and silver to its proper storage location using care to minimize breakage. * Knowledge of proper safe handling techniques for all chemicals used. * Empty garbage from the Food and Beverage areas into the hotel dumpster. * Know the location and operation of all fire extinguishing equipment. * Practice safe work habits at all times to avoid possible injury to self or other employees. * Follow the proper procedures in the breakdown, cleaning and reassembling of all kitchen equipment, as needed. * Follow all sanitation standards. * Assist in the setup and breakdown of the restaurant buffet as required. * Assist Banquets by supplying china, glass, and silver as required by business demand. * Breakdown and store necessary equipment as needed. * Report any maintenance needed on equipment. * Change the water on the dishwashing machine. * Wash, rinse, sanitize, sort, and store all pots, glasses, china, silver, and flatware. * Clean and organize all designated areas to include sweeping, mopping, and washing floors. * Be able to support any position in the Kitchen that is in need of help. * Be able to operate and maintain the cleanliness of all kitchen equipment. * Maintain a "Clean As You Go" policy. Additional Job Information/Anticipated Pay Range Pay range $20.20 - $22.30 per hour. The base pay offered may vary based on various factors, including but not limited to job-related knowledge, skills, and specific/overall Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: * Medical, Dental and Vision Insurance * Health Savings Account with Company Match * 401(k) Retirement Plan with Company Match * Paid Vacation and Sick Days * Sonesta Hotel Discounts * Educational Assistance * Paid Parental Leave * Company Paid Life Insurance * Company Paid Short Term and Long Term Disability Insurance * Various Employee Perks and Discounts * Hospital Indemnity * Critical Illness Insurance * Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

**Additional Information** **Job Number** 26000413 **Job Category** Landscaping & Grounds **Location** The Resort at Pelican Hill, 22701 Pelican Hill Rd S, Newport Beach, California, United States, 92657VIEW ON MAP (*************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $23.00-$23.00 per hour **POSITION SUMMARY** Monitor property grounds to ensure a pleasant appearance. Maintain lawns by mowing, edging, raking leaves, and performing other lawn maintenance functions. Wash, clean, and re-fuel all equipment after use. Maintain flower beds, baskets, and boxes by watering, removing weeds, trimming, and performing other maintenance. Remove and bag trash from all exterior trash cans. Maintain the appearance of fountains, planters, or other grounds features by cleaning, replacing or making repairs. Maintain the appearance and safety of sidewalks, driveways, cart paths, or parking lots by filling in cracks, holes, and making other repairs. Operate tractors, trucks, or utility vehicles to transport equipment and supplies. Follow all company and safety and security policies and procedures; report defective equipment, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Support team to reach common goals. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Removal of snow and maintenance of ice management (if applicable). Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._ Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Maintain a clean dining area by bussing tables in an efficient, courteous and accurate manner all the while providing outstanding service to our guests along the way. Act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. This part-time role consists of shifts on Fridays and Saturdays only. Some of your responsibilities include: * Clean and set tables to restaurant standards. * Deposit dishes appropriately in the dish-room or specified area. * Pull dirty plates from tables while guests are still seated. * Serve beverages promptly. * Stock bussing stations. * Clean stations, including sweeping floor using the tools provided. * Perform buffet set-up and refill if needed. * Assist other restaurant personnel with tasks when necessary such as expediting food to tables. * We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do. What You Bring * 1 year of experience in a similar or supportive role is preferred. * Food Handler Certification (if applicable). * Knowledge or ability to learn the restaurant point-of-sale system, ability to prioritize multiple tasks in a dynamic environment. * Hardworking, dedicated, with a real passion for hospitality. * Flexible schedule and are able to work mornings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

We're Sonesta International Hotels. The 8th largest hotel company in the U.S.-and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive-bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Summary The Front Desk Supervisor (FDS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is the lead Front Desk support for the Operations Manager. The main focus of the role is the training, supervising, and scheduling of the front desk team. This role also assists the Operations Manager with the accounting and human resources functions of the Front Office. The FDS serves as the lead point person with regard to the Front Desk technology systems and in-house guest marketing initiatives. The FDS also represents the hotel with all guests in absence of the General Manager and Operations Manager. Will also function as a Guest Service Agent. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Ensure all staff is properly trained on all front desk operations, hotel facilities and services, local directions and safety and emergency procedures. Ensure all staff has the supplies needed to effectively carry out their job functions. Supervise the front desk and reservation functions to ensure the delivery of superior guest services, the security of monies, credit card transactions and guest information. Responsible for the supervision of the security of cash, credit card transactions, and guest information. Supervise the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Work with the hotel's property management system (Opera) and reservation system (Synxis) to maximize revenue through occupancy and rate adjustments based on market conditions. Establish effective Front Desk communication and information system through logs, department meetings, and one-on-one interaction with the staff. Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Supervise the daily execution of the shoppe and the pour by ensuring each is stocked and maintained in an orderly and appealing manner. Establish and implement appropriate service recovery guidelines in order to ensure complete guest satisfaction. Respond to guest complaints or concerns in a prompt and professional manner. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Register guests, issue room keys, provide information on hotel services and room location. Answer phones in a prompt and courteous manner. Supervising the accurate processing all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposits, and counting/securing assigned cash bank(s). Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Regularly sell hotel rooms through direct client contact. Ensure compliance with federal, state and local laws regarding health, safety, and alcohol services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent required. Two years of previous hotel experience required. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English, other languages beneficial. Professional verbal and written communication skills. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred. Problem solving, reasoning, motivating, organizational and training abilities preferred. Will be required to obtain a ServSafe certification. May be required to obtain a TIPS certification. Experience with Microsoft Office and Opera systems required. Valid driver's license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 50 pounds. Frequently handling objects and equipment. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Pay ranges from $26.10 to $29.00. Base pay offered may vary depending on varios factors including but not limited to job related knowledge, skill, and job specific experience/over experience. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

**Additional Information** Relocation Assistance Available **Job Number** 26000382 **Job Category** Loss Prevention & Security **Location** The Ritz-Carlton Marina del Rey, 4375 Admiralty Way, Marina Del Rey, California, United States, 90292VIEW ON MAP (************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $73,000 - $99,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Assists the Director of Loss Prevention in managing the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; 4 years experience in the security/loss prevention or related professional area. OR - 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area. **CORE WORK ACTIVITIES** **Managing Security/Loss Prevention Operations** - Assists in the development and implementation of emergency procedures. - Collaborates with the Director of Loss Prevention on ways to continually improve departmental performance. - Comply with policies on proper investigative procedures for loss of property assets. - Maintain proper documentation of property patrols. - Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. - Implements action plans to monitor and control risk. - Reports any procedure violations to the Director of Loss Prevention and appropriate management. - Strives to improve service performance. - Supervises security staff to effectively monitor and protect property assets. - Performs duties of the Director of Loss Prevention in his/her absence. **Leading Security/Loss Prevention Teams** - Assists Director of Loss Prevention in establishing guidelines and training so employees understand expectations and parameters. - Celebrates successes and publicly recognizes the contributions of team members. - Communicates critical information to Loss Prevention officers based on knowledge gained at pre- and post-convention meetings. - Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. - Encourages and builds mutual trust, respect, and cooperation among team members. - Helps employees and guests obtain necessary medical attention on a timely basis. - Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. - Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. - Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. - Serves as a role model to demonstrate appropriate behaviors. - Utilizes an "open door" policy. - Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. **Ensuring Exceptional Customer Service** - Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. - Meet quality standards and customer expectations on a daily basis. - Handles guest problems and complaints effectively. - Interacts with guests to obtain feedback on product quality and service levels. - Provides services that are above and beyond for customer satisfaction and retention. - Sets a positive example for guest relations. **Conducting Human Resources Activities** - Assists in maintaining required OSHA programs and statistical data. - Assists in the management of claims by ensuring proper procedures are followed and documented. - Brings issues to the attention of the department manager and Human Resources as necessary. - Report all employee accidents and guest liability incidents to Claims Reporting Service in a timely manner. - Administer property policies fairly and consistently. - Certify security staff in first aid and CPR. - Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. - Trains security staff to effectively monitor and protect property assets. - Trains staff on proper patrol procedures. **Additional Responsibilities** - Analyzes information and evaluating results to choose the best solution and solve problems. - Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. - Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. These are material job duties of this position. Your background may have a direct, adverse, and negative bearing on the duties and responsibilities of this position potentially resulting in the withdrawal of a conditional offer of employment. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ _Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

About us: Regent Santa Monica Beach, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks. Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com. Job Summary: The Revenue Manager is responsible for maximizing revenue and profit for a luxury hotel by setting and implementing pricing strategies and managing inventory. This position requires a deep understanding of market trends and analysis, as well as a keen eye for detail and exceptional communication and negotiation skills. The Revenue Manager will work closely with Sales and Marketing, Finance, Front Office, Operations, and Reservations and other departments to ensure the resort meets its financial goals and objectives. This role is accountable for maximizing topline performance, strengthening guest conversion, and ensuring a seamless pre-arrival experience aligned with Regent's refined luxury standards. A little bit about your day: Reporting to Director of Revenue, every day is different, but you'll mostly: Develop and implement pricing strategies for all market segments and room types to maximize revenue and profit. Analyze market trends and competition to ensure that the hotel is competitive in pricing and positioning. Manage inventory to ensure that the hotel is properly balanced and optimized for revenue and occupancy. Prepare and analyze revenue and market trends reports identifying opportunities and improvement areas. Work closely with the Sales and Marketing team to ensure group related Collaborate with the Operations team to ensure that pricing and inventory strategies are aligned with the hotel's overall business objectives and guest satisfaction. Develop and maintain strong relationships with external partners such as travel agents, wholesalers, and other business partners. Provide training and guidance to the front office and reservations team to ensure that they are fully informed and equipped to handle pricing and inventory management. Develop and implement strategies to manage and control expenses related to revenue management. Handle all special reservations, including V.I.P. reservations, packages, and discounts. Attend revenue management meetings and participate in corporate revenue management initiatives as needed. Minimum 3 years of experience in Revenue Management, within luxury hotel segment (Forbes 5-Star, Michelin Key, or equivalent) preferred. Bachelor's degree in Hospitality Management, Business Administration, or a related field. In-depth knowledge of revenue management principles, strategies, and tactics. Strong analytical and problem-solving skills, working with large data sets and identifying trends. Excellent communication and negotiation skills, with the ability to collaborate and influence stakeholders at all levels of the organization. Experience with revenue management software and tools, including revenue management systems (especially N2), channel managers, and pricing tools, IHG systems knowledge is a plus. Knowledge of RevPAR Index growth and top-quartile profit performance in competitive markets. Expert-level Excel modeling skills; proficiency in Power BI or Tableau is a strong plus. Strong attention to detail and ability to work in a fast-paced environment. Ability to work independently and as part of a team, with a strong focus on results and achieving financial goals. Proficiency in Microsoft Office, including Excel, PowerPoint, and Word. Experience with Forbes and AAA standards. Open to relocation across the U.S. to support career development and operational needs. Flexibility to work evenings/weekends when major city-wide events or pacing require. What We need from you: Minimum 3 years of experience in Revenue Management, within luxury hotel segment (Forbes 5-Star, Michelin Key, or equivalent) preferred. Bachelor's degree in Hospitality Management, Business Administration, or a related field. In-depth knowledge of revenue management principles, strategies, and tactics. Strong analytical and problem-solving skills, working with large data sets and identifying trends. Excellent communication and negotiation skills, with the ability to collaborate and influence stakeholders at all levels of the organization. Experience with revenue management software and tools, including revenue management systems (especially N2), channel managers, and pricing tools, IHG systems knowledge is a plus. Knowledge of RevPAR Index growth and top-quartile profit performance in competitive markets. Expert-level Excel modeling skills; proficiency in Power BI or Tableau is a strong plus. Strong attention to detail and ability to work in a fast-paced environment. Ability to work independently and as part of a team, with a strong focus on results and achieving financial goals. Proficiency in Microsoft Office, including Excel, PowerPoint, and Word. Experience with Forbes and AAA standards. Open to relocation across the U.S. to support career development and operational needs. Flexibility to work evenings/weekends when major city-wide events or pacing require. What you can expect from us: The annual pay range for this role is $85,000.00 to $90,000.00. This range is only applicable for jobs to be performed at Regent Santa Monica Beach. This position is eligible for bonus pay. We offer a comprehensive package of benefits including paid time-off, wellness and sick time, medical/dental/vision insurance, 401k plan, complimentary parking, employee cafeteria meals, and many other benefits to eligible colleagues. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.

The Engineer 1 performs general maintenance work to ensure hotel physical plant quality and safety standards are achieved and maintained. The Engineer takes care of the building, equipment and grounds of the hotel. This position will perform maintenance and repairs, and preventative maintenance, to all areas of the hotel. Job Description Fundamental Requirements: * Make repairs to hotel air conditioning system: change filters, clean coils, replace motors. * Perform preventive maintenance on all equipment (i.e., boilers, chillers, HVAC-Heating Ventilation and Air Conditioning, electrical, etc.). * Take required readings on equipment. * Test cooling tower and record readings. * Replace and program televisions as needed. * Replace light switches, receptacles, light bulbs, and fixtures. * Perform furniture repair. * Replace and repair pumps. * Perform plumbing repairs (i.e., clogged drains, copper pipe, change washers, change handles, drain fittings, etc.). * Understand and be able to read blueprints and wiring diagrams. * Trace and repair all types of water lines. * Troubleshoot and repair kitchen equipment. * Maintain repair and preventive maintenance records. * Perform and maintain work to local, state, and Federal codes. * Test, clean, and repair swimming pools and spas. * Paint designated areas. * Repair and finish sheetrock. * Repair all types of wall coverings. * Repair and program hotel electronic lock system. Additional Job Information/Anticipated Pay Range $30 to $31 Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: * Medical, Dental and Vision Insurance * Health Savings Account with Company Match * 401(k) Retirement Plan with Company Match * Paid Vacation and Sick Days * Sonesta Hotel Discounts * Educational Assistance * Paid Parental Leave * Company Paid Life Insurance * Company Paid Short Term and Long Term Disability Insurance * Various Employee Perks and Discounts * Hospital Indemnity * Critical Illness Insurance * Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

**Additional Information** **Job Number** 25197891 **Job Category** Spa **Location** The Ritz-Carlton Laguna Niguel, 1 Ritz Carlton Dr, Dana Point, California, United States, 92629VIEW ON MAP (****************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $74,000 - $100,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; 2 years experience in the spa, guest services, or related professional area. **CORE WORK ACTIVITIES** **Supporting Management of Spa Operations and Budgets** - Assumes the responsibilities of the Spa Director in his/her absence. - Ensures all employees have the proper supplies, equipment and uniforms. - Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. - Manages supplies and equipment inventories within budget. - Maintains cleanliness of spa and related areas and equipment. - Understands the impact of department's operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals. **Ensuring and Delivering Exceptional Customer Service** - Sets a positive example for guest relations. - Interacts with guests to obtain feedback on product quality and service levels. - Handles guest problems and complaints. - Empowers employees to provide excellent customer service. - Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement. - Strives to improve service performance. **Conducting Human Resources Activities** - Solicits employee feedback, utilizing an "open door" policy and reviewing employee satisfaction results to identify and address employee problems or concerns. - Ensures employees understand expectations and parameters. - Brings issues to the attention of the department manager and Human Resources as necessary. - Observes service behaviors of employees and providing feedback to individuals. - Participates in employee progressive discipline procedures. - Participates in an on-going employee recognition program. - Reviews comment cards and guest satisfaction results with employees. - Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job. - Supervises on-going training initiatives and conducting training when appropriate. - Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team. - Celebrates successes and publicly recognizes the contributions of team members. - Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. - Assists the Spa Director in managing the day-to-day operations of the spa as necessary. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ _Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

The Night Auditor (NA) is responsible for accurately balancing all hotel income and expenses for every 24 hour hotel operating period. The NA also acts as a Guest Service Agent for the overnight front desk shift at the hotel. The NA is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk. The NA will act as the hotel system liaison during night hours. The NA will call in and open tickets with Opera, SynXis, or system support during the overnight hours if a system fails or issues occur. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Balance and audit room revenue, food and beverage revenue and telephone revenue for accuracy; assist in the preparation of all reports relevant to daily revenues. Balance and audit all room tax charges, cashier reports, and guest house accounts for accuracy. Complete and transmit daily management/accounting reports with any supporting documentation ensuring the accurate accounting of the hotel revenues and expenses. Prepare General Manager daily, weekly and month end reporting packs. Assist in the set up the complimentary breakfast service to include hot and cold food service, juice and coffee stations, and all supplies. Assist in the washing, drying, and folding of hotel laundry. Act as the security point of contact during various times in the shift. Communicate with the Operations Manager to resolve accounting discrepancies and to request or provide information. Register guests, issue room keys, and provide information on hotel services, room location, and Travel Pass rewards program. Answer phones in a prompt and courteous manner. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue. Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales. Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes. Comply with federal, state and local laws regarding health, safety, and alcohol services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent required. One year of previous hotel experience preferred. Previous background from the extended stay industry preferred. Reading and writing skills are utilized when compiling department records, guest registration and reservation information Ability to speak, read, and write fluent English; other languages beneficial. Professional verbal and written communication skills. Mathematical skills, including basic math, percentages, and variances preferred. Problem solving, reasoning, motivating, organizational and training abilities preferred. Experience with Microsoft Office and Opera systems preferred. Valid driver's license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 50 pounds. Frequently handling objects and equipment. Standing for extended periods of time. Will be required to obtain a ServSafe certification. May be required to obtain a TIPS certification. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Pay range $22 to $24 per hour. The base pay offered may vary based on various factors, including but not limited to job-related knowledge, skills, and specific/overall experience. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We're Sonesta International Hotels. The 8th largest hotel company in the U.S.-and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive-bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Summary A Banquet Server is responsible for delivering and serving food and beverage items to banquet guests in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service. Key Job Functions Maintain Pleasant personality and demeanor throughout the function Provide food service for banquet events in accordance with Hotel & Banquet standards Setup action stations, Cook (ie: simmer, brown, sauté, Serve patrons at action stations in accordance with head chef plate presentation and garnishes Setup banquet buffet displays both hot, and cold in allotted time Maintain food levels at those displays Engage guest(s) at banquets events in order to determine food allergies, preferences, and dietary needs. Report those needs and preferences to the proper Banquet captain(s) Proper coffee brewing and tea brewing techniques are expected of all banquet staff Server must be familiar with seating positions for plated events as well as proper serving techniques for proper food placement at guest tables during that synchronized service Completes all daily side duties, post function clean up, organization, and deep cleaning of affected work areas Report to all necessary pre shift, and post shift meetings with banquet leadership Report to banquet leadership for inspection of completed work responsibilities before leaving the hotel property Store all banquet & hotel equipment used in an orderly and clean fashion in accordance with banquet captain, banquet assistant manager, banquet manager, and banquet director's instruction Deliver Passionate & Engaging Service to our Guests You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations You will consistently deliver our GUEST model: Greet or welcome everyone, warmly with a smile Use eye and ear contact and guest's name Establish/anticipate needs Solve and own all requests/complaints Thank everyone Build solid relationship with your Colleagues Treat colleagues with respect and dignity Balance team and individual responsibilities Exhibit objectivity and openness to others' views Able to build morale and group commitments to goals and objectives Support everyone's efforts to succeed. Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description. Qualifications and Skills A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency. Track record of delivering exceptional guest or client experience Communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates. Strong communication skills Appropriate professional appearance and demeanor Must be available for various shifts including early morning, late nights, double shifts, occasional triple shifts, occasional split shifts, weekends, holidays, and long hours. Understanding of basic room diagrams for station setups and seating charts for guests' Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group environments to customers, clients, and or employees of organizations that we serve. Additional Job Information/Anticipated Pay Range Pay Range $23.4-$26/hr. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do The Director of Housekeeping is responsible for the supervision and coordination of all housekeeping activities regarding the cleaning and maintenance of the property. This is a high energy role for someone who embodies and values Kimpton culture! Some of your responsibilities include: Select, staff, recruit, hire, and train qualified housekeeping candidates. In charge of scheduling all regular and irregular cleanings Ex: room carpets, upholstery, and draperies as needed, along with annual or semiannual deep cleaning projects and window cleaning as necessary. Responsible for the cleanliness of all common areas, meeting spaces, and public areas of the hotel. Review MOD report for room moves, guest issues and special requests Responsible for preparing room assignments, distributing keys and assigning floors for all housekeeping staff each morning. Communicate with the Front Desk, Sales, and Maintenance Departments to ensure a high quality product and service level is delivered to our guests. Assist with guest requests as required. Review outside laundry facility servicing to ensure quality, undamaged linens and consistent delivery, keeping in mind the budgetary guidelines. Review and update systems and supplies purchased for guest room accommodations using budgetary guidelines. Train by instruction and practice, both formally and on-the-job; and update staff on any new laws or regulations necessary to safely perform their tasks. Maintain good performance and efficiency levels by setting quality standards following hotel procedures and policies. Control all expenditures relating to Housekeeping, including, labor, guest room supplies, and all cleaning supplies and equipment. Prepare annual housekeeping budget. Manages all employees in the Housekeeping Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training, employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. What You Bring Bachelor's degree in hospitality or similar industry preferred. 3+ years management experience in boutique hotel industry. Basic knowledge of MS Office. Flexible schedule, able to work evenings, weekends and holidays. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

The Operations Manager is the onsite leader of daily operations of the hotel. In absence of the Assistant General Manager the Operations Manager represents the hotel and the company with all guests, clients, and associates. The Operations Manager is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk, food service, housekeeping and administration of the business. The Operations Manager is responsible for preparing the hotel for the day's business. The Operations Manager focus is on guest and associate satisfaction, expense control and product and service quality and will lead to their contribution to the overall goals of the hotel. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Create processes and procedures to ensure the hotel is properly supplied with all guest amenities, all food and beverage outlets are meeting guest expectations, and the hotel is properly maintained and clean. Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions. Manage all operations functions to ensure the delivery of superior guest services, the security of monies, credit card transactions and guest information. Responsible to manage all approvals, billing, and collections of hotel's Accounts Receivables. Prepare Month End Reporting for the preparation of hotel financial reports. Assist managing all housekeeping and laundry functions to ensure compliance with quality and brand standards in all areas of the hotel. Establish, implement, and inspect that procedures to ensure all guest rooms and public areas are clean and in proper condition to meet guest expectations and brand standards. Provide regular direction and manage hotel operations to establish and implement procedures to ensure routine inspections of all guest rooms/suites and public areas to ensure all are clean and/or in good repair. Manage both the daily execution of the breakfast, evening social and the pour food and beverage operation, to ensure standards of operation and quality and guest satisfaction are maintained. Ensure the shoppe convenience store is stocked and maintained in an orderly and appealing manner. Monitor inventory and order replenishments in a timely and efficient manner. Ensure the proper process is in place to manage and report on department expenses. Work with the General Manager on the identification of budget variances within the Front Desk, Food and Beverage and Housekeeping departments. Purchase and/or requisition for the inventory to ensure adequate minimum and maximum stocks of all food, beverage, material, and equipment. Monitor and control food and beverage costs and ensure procedures are followed to ensure the security and proper storage of food and beverage products, inventory, and equipment and to minimize waste. Ensure the proper process is in place to manage and report on the human resources and benefits programs within the Front Desk, Food and Beverage and Housekeeping departments. This includes the recruiting, onboarding, training, ongoing performance management, and offboarding of all associates of the three departments. Ensure the proper process is in place to manage and report on the proper use, maintenance and location of all information technology hardware and software provided to the Front Desk, Food and Beverage and Housekeeping departments. Ensure the proper process is in place to manage and report on the purchasing of all supplies needed to manage the hotel. This includes the proper use of any platforms and/or programs to leverage purchasing power and the analysis of hotel spending to identify efficiencies. Establish and implement appropriate service recovery guidelines in order to ensure complete guest satisfaction. Respond to guest complaints or concerns in a prompt and professional manner. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Attend Evening Social and Breakfast events as a representative of the management team of the hotel and to prospect for additional sales leads. Enforce hotel standards, policies, and procedures are in place within the operations departments. Act as “Manager on duty” as required. Regularly sell hotel rooms through direct client contact. Ensure compliance with federal, state and local laws regarding health, safety, and alcohol services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Bachelor's degree in Hotel Administration, Business Administration or related field preferred. Two years of previous supervisory experience preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English; other languages beneficial. Professional verbal and written communication skills. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances. Problem solving, reasoning, motivating, organizational and training abilities. Ability to prioritize and organize work assignments. Experience with Microsoft Office and Opera systems preferred. Ability to travel including some overnight travel is required. Valid driver's license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Will be exposed to commercial cleaning chemicals. Carrying, lifting or pulling items weighing up to 50 pounds. Frequently handling objects and equipment. Will be required to obtain a ServSafe certification. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range $73k - $75K. base pay offer may vary depending on various factors, including but not limited to job related knowledge, skills and job specific/overall experience. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

The cook will prepare meals and follow establishment recipes. Duties include preparing ingredients, adhering to the restaurant menu, and following food health and safety procedures. Cook, clean, assist other cooks and staff and deliver food in a fast-paced environment. Work may include operating a grill, oven, or fryer. Previous experience in a team environment and various cooking methods preferred. Job Description * Setting up, cleaning, and organizing work stations * Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc. * Preparing oven, utensils, and grill for shift * Taking orders from wait staff or computerized system * Cooking order according to food health and safety standards * Recommending ideas for specials or seasonal dishes * Handling multiple food orders at one time * Monitoring multiple food orders as new orders arrive * Dressing order for presentation * Ensuring each guest order has the correct food and sides * Delivering food order to wait staff in a timely manner * Storing all food properly * Sanitizing and cleaning work stations and utensils * Reordering stock and food supplies * Monitoring other cooks and team members Assisting other cooks in preparing food or helping other team members when needed Additional Job Information/Anticipated Pay Range Pay Range $31.06-$32.06/hr. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: * Medical, Dental and Vision Insurance * Health Savings Account with Company Match * 401(k) Retirement Plan with Company Match * Paid Vacation and Sick Days * Sonesta Hotel Discounts * Educational Assistance * Paid Parental Leave * Company Paid Life Insurance * Company Paid Short Term and Long Term Disability Insurance * Various Employee Perks and Discounts * Hospital Indemnity * Critical Illness Insurance * Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About us: Regent Santa Monica Beach, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks. Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com. Job Summary: The Lead Esthetician plays a key role in delivering elevated, results-driven facial and skincare experiences, aligned with the highest standards of luxury spa service and brand excellence. This role requires expert knowledge in all esthetic treatments featured on the spa menu, performed with precision, elegance, and impeccable draping technique. In addition to providing personalized guest care, the Lead Esthetician serves as a mentor and role model for the esthetics team-supporting daily operations including recruitment, training, scheduling, advanced product and treatment education, inventory management, and quality assurance. This leader fosters a culture of refinement and professionalism, ensuring every guest interaction is marked by understanding their needs, sophistication, and exceptional service. A little bit about your day Reporting to the Spa Director, every day is different, you will: * Promote Regent's service philosophy and style through our people attributes. * Embody Guerlain and third-party consultant's philosophy, while upholding all spa policies, procedures, and Forbes 5-Star service standards. * Act as the primary liaison for the Esthetics team, ensuring clear communication and consistent adherence to service and brand standards. * Uphold strict confidentiality at all times, protecting the privacy of both colleagues and guests. * Deliver expert skincare treatments with professionalism, attentiveness, and personalized care. * Provide in-depth consultations and recommend tailored products and enhancements to elevate the guest experience and drive retail performance. * Foster guest relationships to encourage loyalty and repeat visits. * Maintain pristine, well-stocked treatment areas; ensure compliance with sanitation and safety standards in accordance with third party consultant and state guidelines. * Support and mentor Estheticians through training, quality monitoring, and daily performance coaching. * Assist with vendor-led product and protocol training and help facilitate onboarding for new colleagues. * Oversee inventory, product distribution, and ensure equipment is in optimal condition. * Collaborate with Spa Leadership on scheduling, evaluations, and operational tasks, including guest feedback resolution, daily briefings, and departmental meetings. * Participate in all required trainings and support spa initiatives as needed. * Limited travel will be required. What We need from you: * Minimum 3-5 years of experience in an Esthetician position, preferably in a luxury hotel/resort. * Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities. * Must have a current CA Esthetician License. * Previous Supervisory experience, preferred. * Knowledge of Esthetics and Esthetic practices. * Some knowledge of Massage Theory, Anatomy and Physiology. * Must be polished, professional, and have a strong command of both written and verbal English. * Must be organized, proactive, and possess a strong attention to detail. * Basic computer software skills, including Microsoft Office. * Previous experience with Booker, Book4Time, Spa Soft preferred. * Ability to carry, lift, push, pull items weighing up to 50 pounds. * Ability to stand, stoop, and bend repetitively and for extended periods of time. * Flexible schedule, able to work evenings, weekends, and holidays. What you can expect from us: The hourly pay range for this role is $42.67 to $77.10 with booked treatments. This range is only applicable for jobs to be performed at Regent Santa Monica Beach. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. A colleague's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Join us and you'll become part of the global IHG family - and like all families, all our individual colleagues share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve. In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people and complimentary meals and parking. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.

Ready to spread the word about our exceptional guest experiences? We're searching for a Sales & Marketing Director with the strategic nous to help us beat our room night sales goals. Night after night. A little taste of your day-to-day: Every day is different, but you'll mostly be: ● Managing daily sales activities and coaching your team to deliver to their full potential ● Hitting all personal and team sales goals to help us maximize profitability ● Creating and implementing sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales ● Producing and reviewing monthly reports to monitor performance ● Leading marketing efforts to up-sell guests on hotel services, offerings, and amenities What We need from you: ● Bachelor's degree / higher education qualification / equivalent in marketing or related field ● Four or more years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team ● Strong knowledge of local businesses and business trends required ● Must speak local language(s) ● Other languages preferred What you can expect from us: $140,000 - $160,000 is the salary range for this role. This job is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and many other benefits to eligible employees. We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you'll become part of our ever-growing global family.

The Steward works with the culinary team to clean and sanitize pots, pans, utensils, the kitchen and other kitchen equipment, in accordance with time, product and placement standards to ensure total guest satisfaction. Job Description Maintain a high standard of cleanliness and orderliness in all kitchens, back dock, dumpster and utility work areas. Heavy-duty cleaning of ovens, grills, sinks, walls, floors, walk-in refrigerators and freezers, and other heavy kitchen equipment. Maintain a clean and sanitary environment with knowledge of proper handling, storage, and sanitation. Be able to properly use chemicals to sanitize and know the MSDS information of each. Service food for the Employee Cafeteria as specified by the Chef or Kitchen Supervisor. Operate the dishwashing equipment to ensure that all china, glass, and silver are cleaned thoroughly and sanitation of such is maintained. Return all clean china, glass, and silver to its proper storage location using care to minimize breakage. Knowledge of proper safe handling techniques for all chemicals used. Empty garbage from the Food and Beverage areas into the hotel dumpster. Know the location and operation of all fire extinguishing equipment. Practice safe work habits at all times to avoid possible injury to self or other employees. Follow the proper procedures in the breakdown, cleaning and reassembling of all kitchen equipment, as needed. Follow all sanitation standards. Assist in the setup and breakdown of the restaurant buffet as required. Assist Banquets by supplying china, glass, and silver as required by business demand. Breakdown and store necessary equipment as needed. Report any maintenance needed on equipment. Change the water on the dishwashing machine. Wash, rinse, sanitize, sort, and store all pots, glasses, china, silver, and flatware. Clean and organize all designated areas to include sweeping, mopping, and washing floors. Be able to support any position in the Kitchen that is in need of help. Be able to operate and maintain the cleanliness of all kitchen equipment. Maintain a “Clean As You Go” policy. Additional Job Information/Anticipated Pay Range Pay range $20.20 - $22.30 per hour. The base pay offered may vary based on various factors, including but not limited to job-related knowledge, skills, and specific/overall Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.