Sonesta Hotels jobs in Nashville, TN - 208 jobs

We're Sonesta International Hotels. The 8th largest hotel company in the U.S.-and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive-bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Summary The Engineer performs general maintenance work to ensure hotel physical plant quality and safety standards are achieved and maintained. The Engineer takes care of the building, equipment and grounds of the hotel. This position will perform maintenance and repairs, and preventative maintenance, to all areas of the hotel. Job Description Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Take responsibility for and inform management of hazardous situations, emergencies or threats to the security of guests, associates or hotel assets. Complete work orders such as replacing ceiling titles, filters, light bulbs, patching vinyl, painting, repairs to pipe lines, toilets, sinks, kitchen and laundry equipment, etc. Perform preventative maintenance duties as assigned. Monitor efficiency of equipment and electrical systems such as air conditioning controls, guests entrance/access doors, television sets, and lighting systems; make minor repairs and/or replacements to ensure proper operation and maximum efficiency. Refurbish furniture and fixtures such as cabinets, tables, chairs, doors, windows, counters. Paint and finish furniture and fixtures in guest rooms, if needed. Maintain the safety and cleanliness of exterior of the facility, grounds, pool and exercise/sport facilities (including property signs, lighting and snow removal). Follow procedures that ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc. Maintain front entrance area, parking lot, and street entrance in a clean and presentable manner. Ensure that assigned equipment is prepared and operational for the following day's work. Perform maintenance and repair work on the interior and exterior of buildings, hotels rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, and swimming pool (if applicable), etc. Perform preventive maintenance as outlined in the PM Works program. May include and is not limited to: Inspect building, furniture, bathrooms, guest rooms, and all equipment to ensure it is functioning properly and efficiently, read and record mechanical and other meters to ensure effective energy management, and maintain inspection log and records of scheduled work and repairs. Promote teamwork and quality service through daily communication and coordination with other departments. Comply with federal, state and local laws regarding health, and safety services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Advanced vocational training plus two years of experience in general building maintenance or construction, or equivalent combination of education and experience. Previous background from the extended stay industry or apartment building maintenance preferred. Knowledge of basic plumbing, carpentry, electricity, and equipment mechanics. Ability to speak, read, and write fluent English; other languages beneficial. Reading and writing abilities are required in order to receive instructions for the day and/or to read equipment manuals including safety information. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances. Problem solving, reasoning, motivating, organizational and training abilities. Valid driver's license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Frequently handling objects and equipment to maintain the facility. Will be required to regularly use commercial chemicals Carrying, lifting or pulling items weighing up to 75 pounds. Will be required to work mornings, evening, weekends, and holidays. Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Take responsibility for and inform management of hazardous situations, emergencies or threats to the security of guests, associates or hotel assets. Complete work orders such as replacing ceiling titles, filters, light bulbs, patching vinyl, painting, repairs to pipe lines, toilets, sinks, kitchen and laundry equipment, etc. Perform preventative maintenance duties as assigned. Monitor efficiency of equipment and electrical systems such as air conditioning controls, guests entrance/access doors, television sets, and lighting systems; make minor repairs and/or replacements to ensure proper operation and maximum efficiency. Refurbish furniture and fixtures such as cabinets, tables, chairs, doors, windows, counters. Paint and finish furniture and fixtures in guest rooms, if needed. Maintain the safety and cleanliness of exterior of the facility, grounds, pool and exercise/sport facilities (including property signs, lighting and snow removal). Follow procedures that ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc. Maintain front entrance area, parking lot, and street entrance in a clean and presentable manner. Ensure that assigned equipment is prepared and operational for the following day's work. Perform maintenance and repair work on the interior and exterior of buildings, hotels rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, and swimming pool (if applicable), etc. Perform preventive maintenance as outlined in the PM Works program. May include and is not limited to: Inspect building, furniture, bathrooms, guest rooms, and all equipment to ensure it is functioning properly and efficiently, read and record mechanical and other meters to ensure effective energy management, and maintain inspection log and records of scheduled work and repairs. Promote teamwork and quality service through daily communication and coordination with other departments. Comply with federal, state and local laws regarding health, and safety services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Advanced vocational training plus two years of experience in general building maintenance or construction, or equivalent combination of education and experience. Previous background from the extended stay industry or apartment building maintenance preferred. Knowledge of basic plumbing, carpentry, electricity, and equipment mechanics. Ability to speak, read, and write fluent English; other languages beneficial. Reading and writing abilities are required in order to receive instructions for the day and/or to read equipment manuals including safety information. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances. Problem solving, reasoning, motivating, organizational and training abilities. Valid driver's license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Frequently handling objects and equipment to maintain the facility. Will be required to regularly use commercial chemicals Carrying, lifting or pulling items weighing up to 75 pounds. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match (available the first day of the month after hire date) 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days (2 weeks of vacation, 6 sick days, 10 paid holidays per year) Free parking Free shift meal $60 Shoes for Crew credit per year Fun, family environment Sonesta Hotel Discounts (over 1,200 hotels world-wide) Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long-Term Disability Insurance Various Employee Perks and Discounts All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

**Additional Information** **Job Number** 25202479 **Job Category** Housekeeping & Laundry **Location** Gaylord Opryland Resort & Convention Center, 2800 Opryland Dr, Nashville, Tennessee, United States, 37214VIEW ON MAP (****************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of 'Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the 'Do Not Disturb' list. Complete required Housekeeping paperwork. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Our Property Administrative Specialists play an important role in a number of vital hotel functions. At our hotels, Property Administrative Specialists work across departments (e.g., Guest Services, Engineering, Food & Beverage) to support administrative needs. Whether providing administrative support (e.g., prepare documents using word processing, spreadsheet, database, or presentation software), serving as the point of contact for clients and vendors, or acting as the liaison between the Sales Office and clients throughout the event process (pre-event, event, post-event), our Property Administrative Specialists get the job done. They are critical to ensure smooth operations throughout the entire hotel. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

**Additional Information** **Job Number** 25205020 **Job Category** Food and Beverage & Culinary **Location** Renaissance Nashville Hotel, 611 Commerce St, Nashville, Tennessee, United States, 37203VIEW ON MAP (***************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Our jobs aren't just about setting up tables and chairs for our guests to use during a banquet or meeting. Instead, we want to create an atmosphere that is memorable and unique. Our Event Support Experts take the initiative and deliver a wide range of services that allow our events to go off without a hitch. Whether setting up and breaking down materials, transporting supplies, stocking bars and action stations, or anything in between, the Event Support Expert plays a key role in making our events run flawlessly. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Event Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance). Doing all these things well (and other reasonable job duties as requested) is critical - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** **Job Number** 26210341 **Job Category** Finance & Accounting **Location** Gaylord Opryland Resort & Convention Center, 2800 Opryland Dr, Nashville, Tennessee, United States, 37214VIEW ON MAP (****************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $93,000-$124,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Manages the purchasing of supplies and products used at a location. Formulates an approved vendors list encompassing all categories. Purchases and approves payment of items following the correct procedures that have been established. **CANDIDATE PROFILE** **Education and Experience** - 4-year bachelor's degree in Finance and Accounting or related major; or a minimum of 4 years' experience in Purchasing or a related field. **CORE WORK ACTIVITIES** **Managing Work, Projects, and Policies** - Generates and provides accurate and timely results in the form of reports, presentations, etc. - Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. - Ensures compliance with all brand established systems and procedures. - Creates a Purchase Requisition/Purchase Order System for the property and ensures employees are trained on this system. - Conducts inventories. - Ensures accurate administration of all invoices and adheres to proper bookkeeping procedures. - Maintains operations by developing policies and procedures. - Ensures compliance with all applicable laws and regulations. - Ensures inspection of all deliveries to verify accuracy and quality of product. - Ensures compliance with food handling and sanitation standards. - Implements and enforces all control procedures for property goods entering through the purchasing/receiving areas. - Ensures staff is properly trained regarding procedures, sanitation, equipment handling and chemical usage. - Ensures compliance with sanitary procedures. - Maintains inventory controls for proper levels, dating, rotation, requisitions etc. **Leading Purchasing Operations** - Supervises operations of Purchasing Department. - Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. - Ensures employees understand expectations and parameters. - Communicates performance expectations in accordance with job descriptions for each position. - Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. - Solicits employee feedback and uses an "open door policy." - Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job. - Reviews employee satisfaction results to identify and address employee problems or concerns. - Ensures property policies are administered fairly and consistently. **Demonstrating and Applying Accounting Knowledge** - Demonstrates knowledge of job-relevant issues, products, systems, and processes. - Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. - Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. - Keeps up-to-date technically and applying new knowledge to your job. - Demonstrates knowledge of budgets, operating statements and payroll progress reports as needed to maintain financial management of the department. **Maintaining Finance and Accounting Goals** - Submits reports in a timely manner, ensuring delivery deadlines. - Ensures profits and losses are documented accurately. - Achieves and exceeds goals including performance goals, budget goals, team goals, etc. - Develops specific goals and plans to prioritize, organize, and accomplish your work. - Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. - Manages to achieve or exceed budgeted goals. - Manages department's controllable expenses to achieve or exceed budgeted goals. **Additional Responsibilities** - Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. - Empowers employees to provide excellent customer service. - Keeps departments informed by confirming and clarifying purchase orders or contracts. - Analyzes information and evaluates results to choose the best solution and solve problems. - Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources. - Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Wash and disinfect kitchen and store room areas, tables, tools, knives, and equipment. Receive deliveries, store perishables properly, and rotate stock. Ensure clean wares are stored in appropriate areas. Use detergent, rinsing, and sanitizing chemicals in the 3-compartment sink to clean dishes. Inspect, pull, and stack cleaned items, send soiled items back for re-scrubbing and re-washing. Rack and spray all racked items with hot water to loosen and remove food residue. Sort, soak, and wash/re-wash silverware. Breakdown dirty bus tubs. Empty and maintain trashcans and dumpster area. Clean and mop all areas in assigned departments. Dispose of glass in the proper containers. Break down cardboard boxes and place them and other recyclables in the recycle bin. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

**Additional Information** **Job Number** 26206918 **Job Category** Food and Beverage & Culinary **Location** Gaylord Opryland Resort & Convention Center, 2800 Opryland Dr, Nashville, Tennessee, United States, 37214VIEW ON MAP (****************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $15.00-$15.00 per hour **POSITION SUMMARY** Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** **Job Number** 25200834 **Job Category** Engineering & Facilities **Location** Gaylord Opryland Resort & Convention Center, 2800 Opryland Dr, Nashville, Tennessee, United States, 37214VIEW ON MAP (****************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $23.00-$23.00 per hour **POSITION SUMMARY** Install, repair, and maintain all mechanical and electronic locking systems in the property, including safe-deposit boxes and in-room safes. Recommend replacement of defective/outdated appliances, electronics, and equipment. Maintain accurate records of the key inventory. Perform preventative maintenance on tools and equipment, including cleaning and lubrication. Assist local authorities with emergency and natural disaster situations (e.g., flood, blackout, fire alarm) according to disaster response protocol. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move up and down stairs and/or service ramps. Move, lift, carry, push, pull, and place objects weighing less than or equal to 75 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** **Job Number** 25200840 **Job Category** Event Management **Location** Gaylord Opryland Resort & Convention Center, 2800 Opryland Dr, Nashville, Tennessee, United States, 37214VIEW ON MAP (****************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $25.77-$30.29 per hour **Bonus Eligible:** Y **JOB SUMMARY** Manages the execution of all aspects of events to include planning, day to day coordination and exit strategies. Serves as meeting planning advocate and liaison to all operational departments. Verifies on-site delivery of hotel products and services according to conference group plans resulting in a positive meeting experience. Utilizes software for generation of necessary program. Advises client on current status of events and function. Coordinates any changes necessary. Maintains program knowledge by attending planning meetings, conference calls, reviewing group resumes and banquet event orders (BEO's) prior to group arrival. Partners with Conference planning team to verify issues are identified and resolved. Attends planning visits, welcome receptions, tie-down meetings, any internal meetings related to security, parking or production. Proactively resolves potential meeting or room set issues. Utilizes available resources to meet client requests or resolve client issues. Verifies that room requirements such as lighting, temperature, AV equipment, and room set meet client expectations. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; 3 years in the event management or related professional area. OR - Bachelor's degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year of experience in the event management or related professional area required. **CORE WORK ACTIVITIES** **Assisting in Event Operations** - Manages the execution of all aspects of events to include planning, day to day coordination and exit strategies. - Serves as meeting planning advocate and liaison to all operational departments. - Assists with coordination of all convention group plans and catering needs with all required operational departments. - Verifies on-site delivery of hotel products and services according to conference group plans resulting in a positive meeting experience. - Utilizes software for generation of necessary program documents to include but not limited to pass on reports, Banquet Event Orders (BEO's), post-convention report and change logs. - Advises client on current status of events and functions, including items pending and action items. Coordinates any changes necessary. - Maintains program knowledge by attending planning meetings, conference calls, reviewing group resumes and banquet event orders (BEO's) prior to group arrival. - Partners with Conference planning team to verify issues are identified and resolved. - Attends planning visits, welcome receptions, tie-down meetings, any internal meetings related to security, parking or production. - Resolves potential meeting or room set issues proactively. - Utilizes available resources to meet client requests or resolve client issues. - Verifies that room requirements such as lighting, temperature, AV equipment, and room set meet client expectations. **Providing Exceptional Customer Service** - Delivers excellent customer service throughout the customer experience and encourages the same from other employees. - Coordinates and communicates event details both verbally and in writing to the client and property operations. - Responds to and handles guest problems and complaints. - Uses personal judgment and expertise to enhance the client experience. - Stays available to solve problems and/or suggest alternatives to previous arrangements. - Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Lead all aspects of all Front Office operations by setting and maintaining a high level of guest service. Provide timely and courteous service to all guests, encouraging them to return again to generate repeat business. Assist guests upon check-in and provide great service throughout their stay. Ensure all functions are carried out to maintain an environment of collaboration. Some of your responsibilities include: Meet with staff to get any pertinent information at the start of shift and review the Front Desk logbook. Review all arrivals and departures noting any special requests, challenges, and to ensure that billing is accurate, assess whether any guest relocation will be necessary. Make sure all shifts are covered as scheduled, cover as necessary. Follow established key control policy, credit policies, and be knowledgeable of all fire and emergency procedures. Ensure the completion of the desk agents' AM/PM checklist. Handle guest situations as they arise in a calm and professional manner. Be an expert in all employee duties to ensure you are "leading by example" in all that you do. Maintain professional contact via telephone with all other hotel departments. Ensure accuracy of groups, rooming lists, billing, amenities, arrivals, etc. Maintain cleanliness, organization of back office, front desk, and front desk closet, as well as inventory of office supplies. Counsel and coach employees when necessary, using accurate documentation and techniques. Ensure all employees complete their duties before departing, that they are posted at their stations on time. Accountable for training and daily monitoring of all service levels, as well as making sure all team members are following grooming and uniform standards. Accountable for meeting or coming in under payroll and expense budgets. What You Bring 2 years of related experience in hospitality or similar industry. High School Diploma is preferred. Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

**Additional Information** **Job Number** 25200837 **Job Category** Engineering & Facilities **Location** Gaylord Opryland Resort & Convention Center, 2800 Opryland Dr, Nashville, Tennessee, United States, 37214VIEW ON MAP (****************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $24.00-$24.00 per hour **POSITION SUMMARY** Maintain and repair all electronic equipment and computerized systems within the property. Install and document major computerized systems such as POS (point of sales) and LAN (local area network) systems for the property if applicable. Install and maintain property security cameras and surveillance systems if applicable. Conduct periodic testing for the property fire alarm system. Troubleshoot issues and perform preventative maintenance as needed. Provide high quality audio and video service through the execution of routine preventative maintenance and system repairs. Perform all planned maintenance work including scheduled maintenance and work orders as assigned. Maintain an adequate stock of parts and promote cleanliness in assigned spaces. Perform wiring and electrical device repairs as needed. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and assist individuals with disabilities. Speak with others using clear and professional language. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Promote adherence to quality expectations and standards. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Visually inspect tools, equipment, or machines. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move up and down stairs, service ramps, and/or ladder. Grasp, turn, and manipulate objects of varying size and weight. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Supervisory Experience: No supervisory experience. License or Certification: None REQUIRED QUALIFICATIONS Related Work Experience: Minimum 3 years related work experience is required. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** **Job Number** 25188862 **Job Category** Housekeeping & Laundry **Location** Gaylord Opryland Resort & Convention Center, 2800 Opryland Dr, Nashville, Tennessee, United States, 37214VIEW ON MAP (****************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Enter status of rooms cleaned. Complete checklists to report cleanliness and condition of each assigned area. Complete required Housekeeping paperwork. Identify room assignments and type of cleaning required for each room. Inspect guest rooms after being cleaned by Housekeeper. Respond promptly to requests from guests and other departments. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Visually verify and interpret written documents. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Life's too short for mediocre cups of coffee. We appreciate just how important it is to our guests that we get their favourite drink order just right. Every single time. So, we're searching for a barista with exceptional skills, experience, and a double shot of enthusiasm to do just that. A little taste of your day-to-day: Every day is different, but you'll mostly be: ● Taking guest orders and making menu recommendations as our go-to coffee expert ● Preparing and serving a wide variety of hot, cold, artisan and speciality beverages ● Receiving and processing guest payments ● Keeping us well-supplied by ordering, receiving, and distributing essential stock ● Helping set exceptional cleanliness standards across all work areas and equipment What We need from you: ● Communication and customer service skills ● Hands-on experience with brewing equipment ● Knowledge of various hot and cold beverage recipes and espresso production ● Strive for excellence in an eager and motivated manner ● Possess the ability to work under pressure ● Demonstrate exceptional timekeeping and reliability ● Passion for coffee and coffee artistry What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you'll become part of our ever-growing global family.

We're Sonesta International Hotels. The 8th largest hotel company in the U.S.-and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive-bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Summary The Van Driver (VD) operates the hotel van to and from guest destinations in a safe and courteous manner. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Respond to all guest requests for shuttle service in a prompt and courteous manner; assist guests with luggage while boarding and off-loading vehicle. Operate vehicle in accordance with state laws; observe all airport rules pertaining the shuttle vehicles. Explain and promote hotel facilities, outlets and services to guests and provide information regarding local attractions and activities. Perform daily inspection of vehicles; take necessary action to correct deficiencies or unsafe conditions; keep vehicle clean and neat at all times. Maintain vehicle mileage log. Regularly inspect and clear hotel entrance and surrounding areas of litter and debris. Assist in housekeeping and/or laundry duties to include house attendant rounds and the washing, drying folding of hotel laundry. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Ensure compliance with federal, state and local laws regarding health, and safety. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent required. One year of previous hotel experience, or retail customer service preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English; other languages beneficial. Professional verbal and written communication skills. Valid driver's license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 100 pounds. Frequently handling objects and equipment. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match (available the first day of the month after hire date) 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days (2 weeks of vacation, 6 sick days, 10 paid holidays per year) Free parking Free shift meal $60 Shoes for Crew credit per year Fun, family environment Sonesta Hotel Discounts (over 1,200 hotels world-wide) Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long-Term Disability Insurance Various Employee Perks and Discounts All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

We're Sonesta International Hotels. The 8th largest hotel company in the U.S.-and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive-bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Summary The ideal candidate will work closely with the Sales, Catering and Banquets departments to handle all client or event needs from the beginning to the end, including but not limited to, significant solicitation for new business, networking offsite for new business, creating custom menus, detailing all F&B needs, providing AV suggestions, handling guestroom accommodations and amenities, servicing VIP events and accommodations, processing payment methods, vendor coordination, organization of shipment, responsible for proper revenue forecasting for all events, coordinating tastings and detailing appointments, etc., and any additional tasks as deemed necessary by the Director of Catering. The principal role of this position is to generate corporate and non-corporate revenues for the catering department by prospecting and soliciting both new and repeat clients. Markets include but not limited to Corporate, Weddings, Fundraisers, Non-Corporate, Social, Education, Government, and other segments. The ideal candidate will be the primary liaison with the hotel operations team and provide consistent feedback with key departments to ensure client success. Meet with clients to work out details of their functions Outside calls on prospects to solicit business, analyzes requirements of function, outlines available hotel facilities and services offered and quotes prices Meets with potential clients to book definite corporate events Monitor the performance of the events through verifications and analysis of customer satisfaction systems, and seeks feedback from clients Assists the Director of Catering with budgets and forecasts Review the daily activities, such as: 1. Catering activity 2. Purchases 3. Meetings 4. Appointments 5. Tastings 6. Site Inspections Ensures that all BEO's and paperwork has been completed properly and issued in timely fashion Responsible for arranging all food & beverage details for functions assigned Works with clients to prepare menus and floor plans and assists them in other vendor needs. Coordinates the preparation, presentation, and service of food and beverage products of functions to ensure highest quality at all times Develop new ideas to improve the sales and promotion of the Catering and Food and Beverage service of the hotel, in conjunction with Marketing Department, Food and Beverage Department and the Catering Sales staff Any other duties reasonably assigned by Catering Director May be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description. Special Qualifications, Education, or Licenses: College degree preferred 2-3 years' experience in a similar position in an upscale Hotel Ability to communicate in English both verbally and in writing Knowledge of various food service styles Familiarity with sales and marketing tools Ability to speak to groups of people Understand viticulture and be able to recommend wines Understand alcoholic beverages Understand Culinary terms for menus Learn and master computer programs such as Delphi and Social tables Previous guest relations training and experience Aggressive prospecting and selling Previous experience in Catering and Food Service Excellent customer service and communication skills Exert physical effort in transporting up to 30 pounds to and from work area Additional Job Information/Anticipated Pay Range Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match (available the first day of the month after hire date) 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days (2 weeks of vacation, 6 sick days, 10 paid holidays per year) Free parking Free shift meal $60 Shoes for Crew credit per year Fun, family environment Sonesta Hotel Discounts (over 1,200 hotels world-wide) Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long-Term Disability Insurance Various Employee Perks and Discounts All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

**Additional Information** Food and Beverage **Job Number** 25199523 **Job Category** Human Resources **Location** Gaylord Opryland Resort & Convention Center, 2800 Opryland Dr, Nashville, Tennessee, United States, 37214VIEW ON MAP (****************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $23.75-$23.75 per Hour **POSITION SUMMARY** Conduct stand-up training to groups of employees. Assist with orientation of new employees. Assist in training hiring managers and interviewers on all interview and selection policies and procedures. Schedule and coordinate applicant interviews with appropriate hiring manager and/or interviewer. Conduct applicant interviews for hourly and management positions. Ensure company grooming standards are communicated effectively to all new employees. Conduct new hire orientation training including completing all new hire paperwork. Assist with design and development of training programs. Develop training aids and multi-media tools to present training material. Order and manage inventory of training materials and supplies. Prepare for training classes (e.g., materials, setup classes, breakdown classes). Follow all company and safety and security policies and procedures. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** **Job Number** 25199394 **Job Category** Food and Beverage & Culinary **Location** W Nashville, 300 12th Ave S, Nashville, Tennessee, United States, 37203VIEW ON MAP (************************************************************************************************************************************ **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Check with captain or supervisor before leaving at end of shift. Set up, stock, and maintain work areas. Stock ice, glassware, and paper supplies. Remove soiled wares from bar top and tables. Maintain cleanliness and condition of work areas, bar, bar unit, tables, and other tools, following all set-up guidelines. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** **Job Number** 25203146 **Job Category** Rooms & Guest Services Operations **Location** W Nashville, 300 12th Ave S, Nashville, Tennessee, United States, 37203VIEW ON MAP (************************************************************************************************************************************ **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $60,000 - $78,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR - 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. **CORE WORK ACTIVITIES** **Leading Guest Services Teams** - Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. - Encourages and builds mutual trust, respect, and cooperation among team members. - Serves as a role model to demonstrate appropriate behaviors. - Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. - Celebrates successes and publicly recognizes the contributions of team members. - Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. **Maintaining Guest Services and Front Desk Goals** - Develops specific goals and plans to prioritize, organize, and accomplish your work. - Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. - Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. - Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. - Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. - Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department. **Ensuring Exceptional Customer Service** - Provides services that are above and beyond for customer satisfaction and retention. - Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. - Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. - Serves as a leader in displaying outstanding hospitality skills. - Sets a positive example for guest relations. - Responds to and handles guest problems and complaints. - Empowers employees to provide excellent customer service. - Observes service behaviors of employees and provides feedback to individuals. - Strives to improve service performance. - Provides immediate assistance to guests as requested. - Ensures employees understand customer service expectations and parameters. - Participates in the development and implementation of corrective action plans to improve guest satisfaction. **Implementing Projects and Policies** - Implements the customer recognition/service program, communicating and ensuring the process. - Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. - Manages payroll administration. **Conducting Human Resource Activities** - Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. - Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. - Participates in employee progressive discipline procedures. - Uses all available on the job training tools for employees. - Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. - Supervises on-going training initiatives and conducts training when appropriate. - Participates in the employee performance appraisal process, providing feedback as needed. **Additional Responsibilities** - Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. - Analyzes information and evaluating results to choose the best solution and solve problems. - Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. - Maintains high visibility in public areas during peak times. - Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. - Performs Front Desk duties in high demand times. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

We're Sonesta International Hotels. The 8th largest hotel company in the U.S.-and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive-bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank. Responsible to maintain the security of cash, credit card transactions, and guest information. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue. Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales. Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes. Comply with federal, state and local laws regarding health, safety, and alcohol services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent required. One year of previous hotel experience, or retail customer service preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English; other languages beneficial. Professional verbal and written communication skills. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred. Problem solving, reasoning, motivating, organizational and training abilities preferred. Experience with Microsoft Office and Opera systems preferred. Will be required to obtain a ServSafe certification. May be required to obtain a TIPS certification. Valid driver's license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 50 pounds. Frequently handling objects and equipment. Standing for extended periods of time. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match (available the first day of the month after hire date) 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days (2 weeks of vacation, 6 sick days, 10 paid holidays per year) Free parking Free shift meal $60 Shoes for Crew credit per year Fun, family environment Sonesta Hotel Discounts (over 1,200 hotels world-wide) Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long-Term Disability Insurance Various Employee Perks and Discounts All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.