Sonesta Hotels jobs in Newton, MA - 158 jobs

This position is responsible for supervising, training, and ensuring the performance of assigned banquet associates, so that all procedures are completed to the hotel's standards. Will be required to assist where necessary to ensure optimum service to all guests. Job Description * Assist in working toward positive financial results by ensuring that scheduling functions are performed accurately and on a timely basis that fall in line with the budget. * Assist in maintaining a highly motivated and well trained staff. * Assume responsibility of the daily operations of all banquet events. * Maintain complete knowledge of service requirements for assigned functions: * Prices for specified selection on cash function. * Groups' names and background. * Type of functions and expected attendance/guarantee numbers. * Special requests/arrangements. * Order of service, traffic flow in room. * V.I.P.'s. * Organize all assigned functions and complete preparation work in accordance to departmental standards. * Follow up on special arrangements to ensure compliance with such. * Check storage areas for proper supplies, organization and cleanliness. Complete requisition for additional supplies needed and submit to Banquet Manager. Instruct designated personnel to rectify any cleanliness/organization deficiencies. * Requisition linens/skirting required for designated functions and transport such to function area. * Inspect the scheduled function area/room for cleanliness, working condition and proper furniture/equipment setup; rectify any deficiencies with respective departments. * Meeting with the Chef and Stewarding to review scheduled group's menu and equipment requirements. Ensure agreement of delivery times, amounts and special arrangements. Communicate service needs throughout the function. * Prepare station assignment for Banquet Servers according to group requirements and hotel standards. * Ensure that assigned associates have reported to work; document any late or absent employees. * Coordinate breaks for assigned associates. * Conduct pre-function meeting with servers and review all information pertinent to setup and service of group. * Inspect grooming and attire of associates; rectify any deficiencies. * Inspect table setups; check for cleanliness, neatness and agreement with group requirements and departmental standards; rectify deficiencies with respective personnel. * Check bar setups for cleanliness, organization and agreement with group requirements and departmental standards; resolve any problems. * Check buffet tables/receptions/coffee breaks for cleanliness, attractiveness, and layout; ensure agreement with function order and departmental standards; resolve any problems. Ensure replenishment of items as specified on event orders and requested by group contact. * Set out name cards, escort cards in accordance with group requirements and departmental standards. * Organize head table assembly and assist in group's entrance into the function area. * Meet group coordinator/MP prior to function, make introduction and ensure that all arrangement are agreeable. * Greet guests upon arrival at function and assist in seating as required by group in accordance with departmental standards. * Direct servers on timing of service throughout function. * Communicate additional mea requirements and special requests to the kitchen. * Constantly monitor associates performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel. * Assist banquet associates with their job functions to ensure optimum service to guests. * Observe guest reaction and confer frequently with service associates to ensure guest satisfaction. * Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and what time of day. * Promote positive guest relations at all time. * Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry. * Monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction. * Total all charges for the group function, prepare check and present to group contact for payment. Adhere to all cashiering procedures/policies. * Ensure that unused food is returned to the kitchen, that designated condiments are broken down and properly stored (butters, cream, dressing, etc.) and that all banquet supplies are returned to the designated storage areas. * Direct the final breakdown of function room and clean up. Ensure all department standards are met. * Ensure all closing duties for staff are completed before associates sign out. * Conduct training of associates as assigned. * Provide feedback on staff performance to manager. Report disciplinary problems to manager and participate in the counseling of employees. * Foster and promote a cooperative working climate, maximizing productivity and employee morale. * Respond to all pages promptly. * Complete work orders for maintenance repairs and submit to engineering. * Document pertinent information via email to the appropriate department(s). * Complete all paperwork and closing duties in accordance with departmental standards. * Review status of assignments and any follow-up action with manager. * Attend designated meetings, menu and wine tastings. * Assist the banquet manager as assigned. * Stock banquet supplies. * Assist with inventories as assigned. * Prepare daily/weekly payroll and tip distribution as assigned. * Conduct scheduled function room inspections, using a checklist in accordance with departmental standards. Additional Job Information/Anticipated Pay Range $61,200 to $68,000 Base pay and eligible for a bonus plan. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience. Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: * Medical, Dental and Vision Insurance * Health Savings Account with Company Match * 401(k) Retirement Plan with Company Match * Paid Vacation and Sick Days * Sonesta Hotel Discounts * Educational Assistance * Paid Parental Leave * Company Paid Life Insurance * Company Paid Short Term and Long Term Disability Insurance * Various Employee Perks and Discounts * Hospital Indemnity * Critical Care Illness * Accident Insurance Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: * Medical, Dental and Vision Insurance * Health Savings Account with Company Match * 401(k) Retirement Plan with Company Match * Paid Vacation and Sick Days * Sonesta Hotel Discounts * Educational Assistance * Paid Parental Leave * Company Paid Life Insurance * Company Paid Short Term and Long Term Disability Insurance * Various Employee Perks and Discounts * Hospital Indemnity * Critical Illness Insurance * Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Hotel: Boston (BOSHA), 510 Atlantic Ave, 02210 A landmark of luxury and sophistication, InterContinental Boston graces the city's historic waterfront, earning accolades such as ‘Best Hotels in the World' by Condé Nast Traveler. With 424 elegantly modern accommodations, stunning panoramic views, a Forbes Travel Guide Four-Star Spa & Fitness Club, 32,000 square feet of premier event space, and globally inspired culinary experiences, we set the standard for luxury hospitality in New England. ABOUT KIMPTON MARLOWE Located at the entrance to Cambridge, home to Kendall Square, MIT, and the Museum of Science, Kimpton Marlowe Hotel brings to life the rich history and innovative spirit of Cambridge while fostering a lively sense of adventure and exploration within. The hotel's idyllic location along the Charles River provides the perfect backdrop for a family getaway or inspiring business retreat. Spacious 237 guestrooms, 9,000 sq. ft of brand new meetings, events and public spaces, and thoughtful perks and amenities blend together like the pages of a bestseller, guaranteeing a thought-provoking and stimulating stay in a city esteemed for its intellectual capital. JOB OVERVIEW Manage People & Culture programs, including recruiting and employment, compensation, benefits, workers' compensation, labor and employee relations, employee recognition programs, and training for hotel employees across two properties in the Boston Market, InterContinental Boston and the Kimpton Marlowe. Ensure policy compliance, support the Company's initiatives, and promote a positive employee culture. Maintain confidentiality to the extent possible in all Human Resources-related matters. DUTIES AND RESPONSIBILITIES Plan and assign work of the People & Culture staff. Advise staff of formal policies and procedures. Recommend and/or initiate salary, disciplinary, or other staffing/people & culture-related actions in accordance with company rules and policies. Alert General Manager of potentially serious issues. Identify, recruit, and make hiring recommendations for all hotel positions. Screen, interview, and test applicants; coordinate background checks/references, and process applicable paperwork. Oversee the maintenance of accurate and up-to-date personnel files on all employees. Ensure that company hiring standards, laws and applicable regulations are followed in the application, hiring and selection process. Work with department heads to anticipate and plan for upcoming staffing needs and related budgets. Conduct, document, and analyze data from exit interviews, turnover statistics, absenteeism reports, etc. to identify trends, training needs, supervisory issues, etc., to improve employee satisfaction and retention. Create programs and events to foster a positive work environment for all employees (e.g. pep rallies, all employee meetings, excitement committees, health fairs, etc.). Support and administer the employee satisfaction survey in conjunction with Corporate Human Resources. Assist the General Manager and other department managers with developing action plans based on feedback. Facilitate feedback sessions. Coordinate, support and administer all other corporate initiatives such as annual merit process, short term incentive process, benefit enrollment and communication, wage and hour surveys, etc. Support and administer an effective employee relations program. Research and investigate all workplace issues to discover facts, identify potential liability to the Company, and facilitate resolution. Support and promote the Employee Resolution process. Advise Corporate People & Culture of any potentially serious issues. Ensure compliance with employment laws, government agencies, and company policies and procedures (e.g. Occupational Safety and Health Act, Equal Employment Opportunity, Wage and Hour, Affirmative Action, employee records administration, etc.). Conduct annual HR compliance/standards self-audit. Communicate and interpret all company and hotel policies and procedures. Review and make recommendations as appropriate to management and/or HMG Human Resources to improve HR policies, procedures and practices. Design and facilitate effective training and development programs for employees. Ensure that all managers and supervisors are trained on the progressive discipline process, performance management process, and related management programs and initiatives. Coach managers to create and maintain a work environment with high morale and productivity. Conduct new employee orientation to familiarize employees with Company standards, policies, procedures, rules and other employee programs. Ensure worker's compensation claims are properly documented and reported. Ensure that there is an active safety committee at the hotel, that safety programs are implemented, and that employees are motivated to follow safety procedures. Submit required documentation in response to unemployment claims. Participate in unemployment hearings as needed. Ensure that paperwork is complete and documentation is thorough so the company's position can be legally and effectively represented. Control expenses within the P&C department. Participate in the preparation of the annual operating budget and financial plans which support the overall objectives of the hotel. Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel staff, Corporate People & Culture, and Corporate Legal and HR Shared Services/Hite to Retire. Interact with outside contacts: Candidates and applicants - discuss employment opportunities and conduct interviews; Guests - to ensure their total satisfaction; Vendors - to ensure adequate inventory of supplies and equipment, to discuss pricing or service issues, to resolve any vendor performance issues, etc.; Outside counsel - to seek advice on various issues; Regulatory agencies - regarding safety and compliance matters; Union representatives; Other contacts as needed (Professional organizations, community groups, local media). Manage labor relations and represent the hotel in grievances, mediations, arbitrations and contract negotiations. Ensure all departments are knowledgeable of and in compliance with the terms of all collective bargaining agreements. May coordinate and administer locally developed specialized recognition programs. Perform other duties as assigned and may serve as “manager on duty” as required. ACCOUNTABILITY This is the top People & Culture job in a large, major flagship hotel with extensive facilities and services, a number of major outlets, and high-volume catering and convention facilities. Typically manages multiple People & Culture professionals and/or administrative staff, and deals with advanced-level HR issues, including labor unions, complex employee relations matters, etc. QUALIFICATIONS AND REQUIREMENTS Prior Area HR management and/or a minimum of 2 years as an HR Director, preferably in a complex HR environment. Union experience is required. A bachelor's degree in HR, Hotel Management or related field is preferred. Strong computer skills to include: Word, Excel, and PowerPoint. Familiarity with HRIS systems and software. Strong organizational, task-management, employee relations, leadership, problem resolution, creativity, verbal and written communication and presentation skills. Comprehensive knowledge of all applicable federal, state and city employment and labor laws. Ability to operate independently, using sound judgment to make decisions. Ability to deal with difficult situations and people while maintaining professionalism. Ability to solve practical problems and be able to deal with a variety of concrete variables in situations where only limited standardization exists. Ability to handle confidential information discreetly and protect employee privacy. This job requires the ability to perform the following: • Carrying or lifting items weighing up to 25 pounds; • Standing and moving around the facility; • Use a keyboard to generate various work-related documents; • Handling objects, files, training materials and equipment, etc. Other: • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with employees, vendors, and corporate human resources and legal staff. Reading and writing abilities are utilized often when completing paperwork and management reports, giving and receiving instructions, and training. Problem solving, reasoning, motivating, organizational and training abilities are used often. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently. May be required to work nights, weekends, and/or holidays. The statements in this job description are intended to describe the essential nature and level of work being performed.They are not intended to be ALL responsibilities or qualifications of the job. WHAT WE OFFER At InterContinental Boston, our colleagues are the heartbeat of our success. We are proud to offer: Competitive salary and comprehensive benefits package including medical, dental, vision, life and disability insurance The salary range for this role is $160,000 - $170,000. This job is also eligible for a bonus pay. Matching 401(k) plan Paid time off and wellness programs Complimentary dry cleaning and employee meals Global hotel discounts across IHG's 6,000+ hotels and exclusive access to additional perks A supportive and collaborative work environment committed to your personal and professional growth Most importantly - the freedom to be yourself and thrive in an environment that celebrates individuality JOIN US - LEAD WITH PASSION. INSPIRE WITH EXCELLENCE. At IHG Hotels & Resorts, we believe in True Hospitality for Good - making our guests and colleagues feel welcome, cared for, recognized, and respected. As ambassadors of the InterContinental brand, we take pride in our passion for culture, our global perspective, and our ability to create enriching experiences in inspiring surroundings. If you are ready to share your expertise and grow within the world's most international luxury hotel brand, we welcome you to go further together with us. WHO WE ARE As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental ️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. If you require reasonable accommodation during the application process, please click here. IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. #J-18808-Ljbffr

A leading global hospitality brand in Boston seeks a Human Resources professional to manage People & Culture operations, promote compliance, and enhance colleague engagement. In this role, you will oversee recruitment, maintain HR policies, and facilitate training for hotel staff. Ideal candidates will have a Bachelor's degree, experience in union environments, and skills in Microsoft Office and HRIS systems. We offer competitive salary, benefits, and a vibrant work culture for personal growth. #J-18808-Ljbffr

Opportunity: Room Attendant Clean and maintain guest rooms to ensure rooms meet established standards. Your Growth Path Housekeeping Supervisor - Assistant Executive Housekeeper - Executive Housekeeper Your Focus * Greet guests upon interaction with a warm and friendly greeting. * Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming. * Change bed linens and replace towels and other amenities. * Clean and polish furniture and fixtures; dust furniture, walls or equipment. * Notify managers concerning the need for repairs in guest rooms. * Process guest items left in rooms according to lost and found policy. * Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. * Perform house person and lobby attendant duties when short staffed or during peak periods. * Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. * Ensure overall guest satisfaction. * Perform other duties as requested by management. Your Background and Skills * High School diploma preferred. * Previous housekeeping experience required or equivalent training. * Understand and communicate in English. HHM Hotels Benefits and Perks * Competitive wages for full time and part time opportunities * Medical, Dental and Vision Health Insurance * Paid Time Off * 401k Company Match * Daily Pay * Free Basic Life Insurance * Travel Discounts * Commuter Transit and Commuter Parking Benefits * Employee Assistance and Wellness Program * Educational/Professional Development * Referral Bonus Program Work Environment and Context * Work schedule varies and may include working on holidays, and weekends. * Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels

Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Do You See Yourself as a Mixologist - Bar Fellini, The Loyal Counting Room, & Matria? Begin Your Next Chapter at InterContinental Boston - Where Craftsmanship Meets Cosmopolitan Elegance. At IHG Hotels & Resorts, we believe in the artistry of hospitality-and that includes the individual passions, talents, and dreams that shape who you are. Whether you're an aficionado of fine spirits or a storyteller behind the bar, we welcome those who create unforgettable guest experiences with creativity, confidence, and flair. We're looking for individuals who infuse their craft with personality and elevate every moment with precision and charm. Hotel Overview For over 70 years, the InterContinental brand has defined worldly sophistication and timeless elegance. As a flagship property, InterContinental Boston continues that tradition. Proudly rated Forbes Recommended , AAA Four Diamond , and named one of the Best Hotels in the World by Condé Nast Traveler , our property is a destination in itself. Situated along Boston's historic waterfront, our hotel features 424 ultra-modern guestrooms, sweeping skyline and harbor views, a full-service spa and fitness club, premier meeting and event space, and globally inspired culinary venues. We're inviting dedicated and innovative professionals to join us in writing the next chapter of hospitality excellence. Position Overview The Mixologist is responsible for cocktail menu creation, staff training, spirits curation, PR generation, and general cleanliness and orderliness of the bar. The Mixologist will, in conjunction with the Director of Restaurant and Bar or other primary beverage manager, be responsible for maintaining budgeted liquor cost. In addition, he or she will also assist with liquor ordering, receiving, and inventory. The Mixologist will also be responsible for observing and incorporating the Core Beverage mandates, including backbar, well and menu placements. When applicable the Mixologist will also assist with the beer menu, beer purchasing and beer costs. Specific Duties shall include all standard Bartender duties, and shall include the following, which may be amended to suit the individual needs of the bar or restaurant environment: Menu Creation The Mixologist will be responsible for creating a minimum of four quarterly cocktail menus, primarily observing and incorporating the quarterly Core Beverage mandates, as well as such spirits as align with the concept of the bar or restaurant. The menu shall be cohesive and adhere to the stylistic guidelines of the restaurant or bar concept. The Mixologist will be responsible for maintaining relevance in the restaurant or bar's competitive set, and will drive PR opportunities through unique and interesting cocktail creations and menu options. Spirits Curation The Mixologist shall maintain the back bar in a neat and organized fashion, keeping bottles clean and labels facing out, and maintaining stock in such fashion that out-of-stock issues are limited. He or she shall develop and maintain relationships with distributors and suppliers, where appropriate, so as to stay abreast of current releases of new spirits. He or she shall maintain awareness of the spirits industry via reading and, where appropriate, attending industry events. He or she shall maintain a spirits selection that is appropriate to the concept and locale of the restaurant or bar, and is in compliance with Core Beverage standards and mandates. Staff Training The Mixologist shall provide training material for the bartenders and front-of-house staff, including cocktail servers and restaurant servers; at a minimum the material shall explain the cocktail menu and give insight as to how the staff may interpret the menu to guests. He or she shall hold a staff wide training once per quarter in conjunction with new cocktail menu rollout, tasting new cocktails and providing background information and tasting notes. PR Generation The Mixologist shall work in conjunction with local or regional PR teams to identify media opportunities and, when appropriate, shall act to drive positive media attention to the bar or restaurant in a way that is consistent with the concept of the bar or restaurant. Bar Cleanliness The Mixologist shall work in conjunction with managers to develop cleaning schedules and areas of attention. He or she shall report damaged bar equipment and tools to management immediately. Liquor Ordering and Cost Control When applicable, the Mixologist shall help develop pars and assemble weekly liquor orders in conjunction with the Director of Restaurant and Bar or primary beverage director. He or she shall be responsible for developing cocktails and a cocktail menu in such a way as to maintain budgeted liquor cost. When necessary he or she shall work in unison with the Director of Restaurant and Bar or primary beverage director. He or she shall undertake such training as may be necessary to establish familiarity with such cost control tools use at the property, and others. Core Beverage The Mixologist shall maintain Core Beverage compliance throughout the restaurant or bar, both in well selections, back bar selections, quarterly menu selections, and yearly menu features. Beer The Mixologist when appropriate to the concept shall be responsible for maintaining a current, relevant and balanced beer list, and shall provide necessary tasting notes and training material for staff training. He or she shall work in conjunction with the AGM or primary beverage director to maintain inventory, maintain budgeted beer costs, develop pars, and create weekly order lists. Wine The Mixologist when appropriate to the concept shall be responsible for maintaining a current, relevant and balanced wine list, and shall provide necessary tasting notes and training material for staff training. He or she shall work in conjunction with the Director of Restaurant and Bar or primary beverage director to maintain inventory, maintain budgeted wine costs, develop pars, and create weekly order lists. Hiring and staff oversight The Mixologist shall make recommendations when appropriate for hiring of bar staff and cocktail staff. These recommendations shall be taken into account by management when interviewing and hiring staff. He or she shall assist management with current staff evaluations based on their presence and work ethic behind the bar. Event Representation The Mixologist shall, when possible and appropriate, represent the Bar or Restaurant at such offsite events as fundraisers, galas, competitions, etc. If he or she is not available he or she shall make recommendations as to who may represent the bar or restaurant. Ideal Candidate Profile Required Skills & Experience Proven experience as a Mixologist or Bartender in a high-end or luxury hospitality setting. In-depth knowledge of cocktails, spirits, wines, and emerging beverage trends. Strong interpersonal skills with a flair for storytelling and guest engagement. Experience in beverage program development and cost management. Certification in bartending or mixology preferred. Ability to work flexible shifts including evenings, weekends, and holidays. Must be able to lift up to 50 lbs and remain active throughout the shift. Fluent in English with strong written and verbal communication skills. A collaborative, poised, and professional demeanor in fast-paced environments. What We Offer Hourly Rate: $25 At InterContinental Boston, we believe our people are our finest ingredient. We offer a comprehensive compensation and benefits package, including: Medical, dental, vision, life, and disability insurance Flexible spending accounts Matching 401(k) retirement plan Paid time off and wellness initiatives Complimentary employee meals and dry cleaning Global IHG hotel discounts and access to exclusive perks A culture rooted in respect, creativity, and professional growth Most importantly, we offer the room to be yourself. At IHG, we value authenticity, celebrate diversity, and encourage you to bring your full self to every shift. IHG is an Equal Opportunity Employer. We are committed to fostering a workplace that reflects the diversity of the world around us and where everyone has a voice. All qualified applicants will receive consideration for employment without regard to race, gender, religion, national origin, sexual orientation, disability, or protected veteran status. Ready to Raise the Bar? Apply today and elevate your career with a brand that's as bold, refined, and sophisticated as the cocktails you create.

, text SP4114 to ************** Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you. Who we re looking for: GUEST SERVICES AGENT We re about the friendliest company you ll ever come across and we need someone to be the face of this as soon as a guest steps into our hotel. Are you happy, outgoing and wear a perma-smile? Then this could be the job for you. In addition to generally spreading joy, you ll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between. What to expect: Here are a few things that will make your days full and rewarding: Completing daily front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and rates and types of available rooms as well as other requests from guests. Assist arriving and departing guests with their luggage to and from guest rooms. Act as a point of reference for guests that require assistance or information and attend to their wishes and requirements. This includes their transportation needs. Acquiring and sharing knowledge of the hotel as well as the surrounding areas, venues and attractions. Your experience and qualifications: High School Diploma or equivalent. Three to six months related experience preferred. Working knowledge of Google G Suite/ChromeOS Ability to effectively interact with all hotel guests and team members in a polite and positive manner. Ability to quickly assess situations and create effective resolutions to problems. Possess a passion to provide excellent customer service. Why us? As a growing company, Staypineapple offers plenty of opportunities. If you love making a positive impact on the lives and experiences of others, join our team. Plus, we offer: Excellent pay & benefits (including flexible PTO, medical/dental/vision insurance, 401(k), life insurance, pet insurance, etc.) Hotel discounts Food & Beverage discounts Learning & growth opportunities Special events & celebrations Pay: $24.40 per hour Status: Full Time

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Responsibilities include maintaining all equipment, systems and building components including, but not limited to; mechanical and electrical systems, pumps, HVAC, refrigeration, plumbing, locks, furniture, paint, wall coverings, tile and other equipment. Some of your responsibilities include: Build, repairs, and paints all parts of the hotel. Install and replaces lighting fixtures and bulbs. Clean carpets and rugs. Visually inspect and test machinery and equipment. Listen for unusual sounds from machines or equipment to detect malfunction and discusses machine operation variations with supervisors or other maintenance workers to diagnose problem or repair machine. Dismantle defective machines and equipment and installs new or repaired parts. Repair and maintain physical structure of establishment. Fabricate and repairs furniture and fixtures. Attend all scheduled training classes and meetings. Paint corridors, hotel rooms, and lobby areas when necessary. Transport heavy boxes and packages within the hotel for maintenance and repairs. Assist in delivering and setup of all new equipment such as televisions, mattresses, tables, chairs, etc. Communicate with Maintenance Supervisor on projects as assigned. Respond to all customer requests in a timely and personable manner. What You Bring Previous experience as a hotel engineer is preferred or comparable maintenance experience at an establishment such as apartment complex or office building. Ability to be yourself, lead yourself, make it count! Flexible schedule, able to work evenings, weekends and holidays. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. INDSJ Be Yourself. Lead Yourself. Make it Count.

Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests. Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Hourly Rate: $31.00 at the Boston Custom House Ability to receive notary license required. Schedule availability must include weekends Are you looking for a place where meaningful moments are made together? At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly work environment. As an Executive Administrative Assistant at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. This is an ON Site Position at the Boston Custom House Ability to receive notary license required. Schedule availability must include weekends Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities *Benefit eligibility will vary by position As an Executive Administrative Assistant, a typical day will include: Prepares letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Opens, reads, and prepares answers to routine letters. Locates and attaches appropriate files to incoming correspondence requiring replies. Creates and maintains computer- and paper-based filing and organization systems for records, reports, documents, etc. Transmits information or documents using a computer. Ability to handle multiple systems simultaneously, along with proficiency in reading, writing and comprehension. Guest Experience and Company Standards Interact with colleagues and guests professionally and promptly. Contribute to team goals. Maintain confidentiality of proprietary materials and information. Always follow company policies and safety procedures. To Become an Executive Administrative Assistant at MVW: Available to work various shifts, holidays, and both weekend days. Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance. Must possess the ability to navigate multiple computer systems simultaneously, along with proficiency in reading, writing, and comprehension. Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements. Our Company offers healthcare benefits to eligible associates. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Set-up and break down all meeting rooms, banquet space and ballroom areas. Clean and maintain all corridors, vending areas, elevators and landings and service areas in the banquet facilities ensuring hotel's standards of cleanliness. DUTIES AND RESPONSIBILITIES: Set-up and/or break-down tables, chairs, audio visual equipment and platforms/stages and other equipment as specified by group requirements. Set-up table linens, skirting and table top items (water pitchers, glasses, supplies, etc.) Clean, store, and secure in an organized manner all tables, chairs, and audio visual equipment, platforms/stages and other equipment used for banquet functions. Maintain cleanliness of banquet rooms, banquet hallways, and storage and service areas. Inspect cleanliness and working condition of all equipment to be set up in function area. Report all damages or issues to Supervisor. May refresh room during breaks (replenish supplies, water pitchers, etc.) May retrieve clean linen and skirting and stock in storage areas. May pick-up and deliver all boxes and materials (flip charts, easles, blackboards, etc.) for function. Perform other duties as assigned by the management. Qualifications and Requirements: Basic reading and writing and mathematical skills. General knowledge of banquet operations preferred. This job requires ability to perform the following: Handling, carrying or lifting items weighing up to 100 pounds (tables, chairs, trays, equipment , etc.) Moving about the function areas. Bending, stooping, kneeling Other: Communication skills are utilized a significant amount of time when interacting with guests, coworkers, and supervisors. Reading and writing abilities are utilized often with banquet event orders and instructions. Basic math is used frequently to ensure the proper set up of tables, settings, chairs, etc. May be required to work nights, weekends, and/or holidays. Work Area: Banquet Rooms/Space The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.

Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

**Additional Information** **Job Number** 26211270 **Job Category** Event Management **Location** Sheraton Boston Hotel, 39 Dalton St, Boston, Massachusetts, United States, 02199VIEW ON MAP (********************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $70,000-$91,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area. OR - 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required. **CORE WORK ACTIVITIES** **Managing Event Logistics and Operations** - Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. - Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. - Adheres to all standards, policies, and procedures. - Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. - Manages group room blocks and meeting space for average to large-sized assigned groups. - Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions. - Uses his/her judgment to integrate current trends in event management and event design. - Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). - Participates in customer site inspections and assists with the sales process as necessary. - Performs other duties as assigned to meet business needs. - Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience. **Ensuring and Providing Exceptional Customer Service** - Delivers excellent customer service throughout the customer experience and encourages the same from other employees. - Empowers employees to provide excellent customer service. - Sets a positive example for guest relations. - Coordinates and communicates event details both verbally and in writing to the customer and property operations. - Makes presence known to customer at all times during this process. - Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. - Follows up with customer post-event. - Responds to and handles guest problems and complaints. - Uses personal judgment and expertise to enhance the customer experience. - Stays available to solve problems and/or suggest alternatives to previous arrangements. - Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. - Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. - Interacts with guests to obtain feedback on product quality and service levels. - Ensures hourly employees understand expectations and parameters for event activities. **Leading Event Management Teams** - Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. - Leads formal pre-event and post-event meetings for average to large-sized assigned groups. - Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc). **Supporting and Coordinating with the Sales and Marketing Function** - Assists in the sales process and revenue forecasting for customer groups. - Up-sells products and services throughout the event process. - Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups. **Conducting Human Resources Activities** - Reviews comment cards and guest satisfaction results with employees. - Observes service behaviors of employees and provides feedback to individuals and/or managers. - Assists in the development and implementation of corrective action plans. - Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. - Works with the property staff and customers to address operational challenges associated with his/her group. - Performs other duties as assigned to meet business needs. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

, text SP4107 to ************** Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you. Who we re looking for: LINE COOK (COOK I) So you have some serious cooking chops (and we re not talking lamb or pork). We are looking for someone who can work in a fast-paced professional kitchen and will help make culinary magic happen all day, or night, long. Our Line Cooks are responsible for accurately preparing food items for the chefs to use in meal preparation. What to expect: Here are a few things that will make your days full and rewarding: Ensure that all stations continually have the necessary supplies to prepare all food items. Properly and efficiently prepare and present all food items including accommodating special guest requests. Monitor quality, consistency and presentation of prepared food items. Properly set up and maintain hot and cold line stations within company practices. Demonstrate competency in basic and advanced food production methods. Your experience and qualifications: High School Diploma or Equivalent. Food Handlers Permit required. Minimum one-year experience required. Knowledge of production and operations for prepping and cooking in a busy kitchen. Proficient at fulfilling server and guest requests in a thorough and timely manner. Ability to effectively interact with all guests and team members in a polite and positive manner. Knowledge and application of safety, sanitation and food handling procedures. Why us? As a growing company, Staypineapple offers plenty of opportunities. If you love making a positive impact on the lives and experiences of others, join our team. Plus, we offer: Excellent pay & benefits (including flexible PTO, medical/dental/vision insurance, 401(k), life insurance, pet insurance, etc.) Hotel discounts Food & Beverage discounts Learning & growth opportunities Special events & celebrations Pay: $25.46 per hour Status: Part Time

A major luxury hotel in Boston seeks a skilled individual to manage People & Culture programs across two properties. The role includes overseeing recruitment, employee relations, training, and ensuring compliance with legal standards. Candidates should have HR management experience, preferably with focus on unions, and a relevant degree. This position offers competitive pay and benefits, fostering a supportive environment for personal growth. #J-18808-Ljbffr

Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors. Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Opportunity: Room Attendant Clean and maintain guest rooms to ensure rooms meet established standards. Your Growth Path Housekeeping Supervisor - Assistant Executive Housekeeper - Executive Housekeeper Your Focus Greet guests upon interaction with a warm and friendly greeting. Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming. Change bed linens and replace towels and other amenities. Clean and polish furniture and fixtures; dust furniture, walls or equipment. Notify managers concerning the need for repairs in guest rooms. Process guest items left in rooms according to lost and found policy. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform house person and lobby attendant duties when short staffed or during peak periods. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skills High School diploma preferred. Previous housekeeping experience required or equivalent training. Understand and communicate in English. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, and weekends. Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk - Front Office Manager Your Focus * Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. * Keep records of room availability and guests' accounts, manually or using computers. * Prepare and distribute daily reports. * Audit and reconcile cashiers. * Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. * Input and update financial information into the BRAINS network. * Check guests in/out and perform Guest Service Agents tasks. * Respond to guest inquiries and resolve complaints. * Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. * Practice safe work habits and wear protective safety equipment. * Ensure overall guest satisfaction. * Perform other duties as requested by management. Your Background and Skills * High School diploma or equivalent preferred. * Previous night audit/accounting experience or equivalent training required. * Computer knowledge/Excel and arithmetic skills required. * FSD is a plus, required within 90 days of employment. HHM Hotels Benefits and Perks * Competitive wages for full time and part time opportunities * Medical, Dental and Vision Health Insurance * Paid Time Off * 401k Company Match * Daily Pay * Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource. * Travel Discounts * Commuter Transit and Commuter Parking Benefits * Employee Assistance and Wellness Program * Educational/Professional Development * Referral Bonus Program Work Environment and Context * Work schedule varies and may include working on holidays, and weekends. * Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels