Sonesta Hotels jobs in Orlando, FL - 286 jobs

The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction. Job Description DUTIES AND RESPONSIBILITIES: * Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. * Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. * Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc. * Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures. * When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers' guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor. * Minimize waste of supplies and amenities within all areas of housekeeping. * May regularly assist with deep cleaning projects. * Report needed repairs or unsafe conditions to supervisor. * Handle all lost and found items according to established procedures. * Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. * Ensure compliance with federal, state and local laws regarding health and safety services. * Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: * Some previous housekeeping experience preferred. * Previous background from the extended stay industry preferred. * Ability to speak, read, and write fluent English is preferred; other languages beneficial. * Basic reading, writing and mathematical abilities are preferred. * Frequently standing up, bending, climbing, kneeling, and moving about the facility. * Carrying, lifting or pulling items weighing up to 75 pounds. * Will be required to regularly use commercial cleaning chemicals. * Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: * Medical, Dental and Vision Insurance * Health Savings Account with Company Match * 401(k) Retirement Plan with Company Match * Paid Vacation and Sick Days * Sonesta Hotel Discounts * Educational Assistance * Paid Parental Leave * Company Paid Life Insurance * Company Paid Short Term and Long Term Disability Insurance * Various Employee Perks and Discounts * Hospital Indemnity * Critical Illness Insurance * Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Hourly Rate: $18.05 Are you looking for a place where meaningful moments are made together? At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Recreation Attendant at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Shift: SEASONAL - Part Time; 1st/2nd; must be available to work weekends and holidays. Requirement: Valid Driver's License required. Where great benefits lead to a life fulfilled. * Competitive Pay * 401K opportunities * Travel discounts * Professional Counseling & Family Support * Growth and Development Opportunities * *Benefit Eligibility will vary by position Site Specific Perks * Free on-site parking * Uniform laundering (Front Office, Engineering, and Housekeeping) * 40% discount at all on-site Food & Beverage outlets * Complimentary soft drinks during each shift * Work shoe credit through Shoes for Crews twice a year * Company branded coat/jacket for outdoor and travel roles * Hats and sunscreen are provided, as needed * Bi-annual team building events * "Way to Go" Incentive - $5 per name mention deposited onto Wisely card * Quarterly celebrations, Associate of the Month, Associate Appreciation Week * Guest Satisfaction Survey awards if department specific goals are met (up to $100 a month) As a Recreation Attendant, a typical day will include: * Promotes a fun and relaxing atmosphere for Owner/guests in all recreational activities and areas. * Expresses an upbeat and enthusiastic attitude. Provides information to Owner/guests about available recreational facilities, activities, lessons, and equipment. * Encourages and recruits' Owner/guests to participate in recreation activities. * Registers and schedules Owners/guests for activities by recording information using the appropriate methods. * Processes payments for rental equipment, recreation activities, facility rentals, or retail sales. Guest Experience and Company Standards * Welcome and greet guests and anticipate and address their needs. * Interact with colleagues and guests professionally and promptly. * Contribute to team goals. * Always follow company policies and safety procedures. To Become a Recreation Attendant at MVW: * Available to work various shifts, holidays, and both weekend days. * Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. * Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance. * Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements. Pursuant to Florida law, a Level 2 background check will be required. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Job Requirements #US MVW Resort Ops

**Additional Information** **Job Number** 25193652 **Job Category** Rooms & Guest Services Operations **Location** Marriott Orlando Downtown, 400 W Livingston St, Orlando, Florida, United States, 32801VIEW ON MAP (***************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Expiration Date:** 01/18/2026 **Additional Information:** This hotel is owned and operated by an independent franchisee, United Capital Corp. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Marriott Orlando Downtown is seeking a dynamic and experienced Front Office Manager to lead our front desk team and ensure exceptional guest experiences. The successful candidate will oversee daily operations, maintain high standards of customer service, and collaborate with other departments to create a welcoming and efficient environment for our guests. Responsibilities Manage and supervise front office staff, including hiring, training, and scheduling. Oversee guest check-in and check-out processes, ensuring smooth and efficient service. Address and resolve guest complaints in a professional and timely manner. Maintain accurate records of daily operations and report to senior management. Coordinate with housekeeping, maintenance, and other departments to fulfill guest needs. Monitor and manage inventory of front office supplies and equipment. Implement and uphold hotel policies and procedures related to front office operations. Requirements Proven experience as a Front Office Manager or similar role in the hospitality industry. Excellent leadership and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to work under pressure and handle difficult situations with professionalism. Proficient with front office software and Microsoft Office Suite. Flexibility to work various shifts, including weekends and holidays. High school diploma or equivalent; a degree in Hotel Management or related field is a plus. Salary, no bonus. 60k - 73k _This company is an equal opportunity employer._ frnch1

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles less complex property events. Works with his/her supervisor to ensure their property events have a seamless turnover from sales to service and back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 2 years' experience in the event management or related professional area. OR * 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Event Operations * Greets customer during the event phase and hands off to Event Operations for the execution of details. * Acts as the liaison between field sales person and customer throughout the event process (pre-event, event, and post-event). * Verifies hourly associates understand expectations and parameters for event activities. * Adheres to all standards, policies, and procedures. * Verifies billing accuracy and conducts bill reviews with the clients prior to processing the final bill. * Participates in customer meetings for assigned groups with guidance from his/her supervisor. * Monitors group room blocks and meeting space of small assigned groups. Providing and Ensuring Exceptional Customer Service * Encourages associates to provide excellent customer service. * Sets a positive example for guest relations. * Coordinates and communicates event details both verbally and in writing to the customer and property operations under the guidance of his/her supervisor. * Makes presence known to customer at all times during this process. * Works with his/her supervisor to oversee the customer experience from file turnover through the post event phase until turnover back to sales. * Follows-up with customer post-event. * Responds to and handles guest problems and complaints. * Participates in various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc). * Alerts his/her supervisor to operational challenges associated with his/her group and works with his/her supervisor determines how to best solve these challenges. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. * Reviews comment cards and guest satisfaction results with associates. * Interacts with guests to obtain feedback on product quality and service levels. * Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience. * Participates in pre- and post- event meetings as required to review and communicate group needs and feedback. * Works with the property staff and customers to address operational challenges associated with his/her group. * Participates in activities to improve service performance using his/her evaluation of the issue and resolution. Supporting the Sales and Marketing Function * Assists with the sales process as necessary. * Up-sells products and services throughout the event process. * Works under the guidance of his/her supervisor to forecast group sleeping rooms and event revenue (catering and audio visual) for his/her groups. * Performs other duties as assigned to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

**Additional Information** **Job Number** 26210377 **Job Category** Sales & Marketing **Location** Renaissance Orlando at SeaWorld, 6677 Sea Harbor Dr, Orlando, Florida, United States, 32821VIEW ON MAP (************************************************************************************************************************************************************ **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $23.00-$23.00 per hour **POSITION SUMMARY** Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** Open availability required **Job Number** 26210363 **Job Category** Golf, Fitness, & Entertainment **Location** Orlando World Center Marriott, 8701 World Center Dr, Orlando, Florida, United States, 32821VIEW ON MAP (************************************************************************************************************************************************************ **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: CPR Certification First Aid Certification Fitness Equipment Any certification or training required by local and state agencies. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Manages the daily kitchen utility operations and staff. Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Supervises kitchen employees not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 4 years experience in the procurement, food and beverage, culinary, or related professional area. OR * 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the procurement, food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Day-to-Day Operations * Orders and manages necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs. * Schedules events, programs, and activities, as well as the work of others. * Monitors the inflow of ordered materials and the maintenance of current materials. * Conducts china, glass and silver inventories. * Controls inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel. * Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards. * Investigates reports and follows-up on employee accidents. * Manages all equipment, china, glass and silver (e.g., adequate clean supplies of each). * Supervises employees ability to follow loss prevention policies to prevent accidents and control costs. * Enforces proper cleaning routines for serviceware, equipment, floors, etc. * Enforces proper use and cleaning of all dish room machinery. * Ensures all food holding and transport equipment is in working order. * Ensures compliance with all applicable laws and regulations. * Ensures compliance with food handling and sanitation standards. * Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Leading Kitchen Team * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. * Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. * Ensures and maintains the productivity level of employees. * Serves as a role model to demonstrate appropriate behaviors. * Achieves and exceeds goals including performance goals, budget goals, team goals, etc. * Celebrates successes by publicly recognizing the contributions of team members. * Encourages and builds mutual trust, respect, and cooperation among team members. * Communicates performance expectations in accordance with job descriptions for each position. * Establishes and maintains open, collaborative relationships with employees. * Participates in the management of department's controllable expenses to achieve or exceed budgeted goals. * Strives to improve service performance. * Solicits employee feedback. * Understands the impact of department's operation on the overall property financial goals and objectives. Ensuring Exceptional Customer Service * Attends meetings and communicates with executive, peers, and subordinates as an effort to improve quality of service. * Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing and Conducting Human Resource Activities * Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. * Recruits, interviews, selects, hires, and promotes employees in the organization. * Trains employees in safety procedures. * Provides feedback to individuals based on observation of service behaviors. * Reviews employee satisfaction results to identify and address employee problems or concerns. * Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. * Ensures property policies are administered fairly and consistently. * Ensures utility staff is properly trained regarding sanitation, equipment handling and chemical usage. * Participates in employee progressive discipline procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

We're Sonesta International Hotels. The 8th largest hotel company in the U.S.-and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive-bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Summary The General Manager (GM) is the onsite leader of the hotel and represents the company with all guests, clients, associates, and owners. The General Manager is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on driving revenue, controlling costs, providing guest and associate satisfaction, and delivering product and service quality. To accomplish this the GM will work directly with Sonesta's marketing, revenue management, and sales team and the shared accounting, facilities, human resources, information technology and procurement services that support the hotels. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Create processes and procedures to ensure the hotel is properly supplied with all guest amenities, all food and beverage outlets are meeting guest expectations, and the hotel is properly maintained and clean. Manage the direct sales activities of the hotel in partnership with the hotel's Regional Sales Director (RSD) and Global Sales Office (GSO) to uncover the appropriate demand located in the hotel's trade area. Directly supervise the hotel's Director of Sales and partner with the above sales support team to create and execute the hotel's sales and marketing plan to secure the fair market share of business for the hotel. Manage the overall seasonal demand strategy in partnership with the hotel's Regional Revenue Manager (RRM) with regard to room type and length of stay pricing. Work with the hotel's property management system (Opera) and reservation system (Synxis) to maximize revenue through occupancy and rate adjustments based on market conditions. Regularly sell hotel rooms through direct client contact. Establish and implement appropriate service recovery guidelines in order to ensure complete guest satisfaction. Respond to guest complaints or concerns in a prompt and professional manner. Manage the Sonesta ES Suites brand positioning through the proper use of all marketing programs. This would include, but is not limited to the creation of everyday surprises, the implementation and management of the company's guest recognition program (Travel Pass) and the proper use of all logo and graphics standards. Manage the front office, housekeeping, and food and beverage operation of the hotel through the direct supervision of the Operations Manager. Manage the appearance, condition, and preventive maintenance of the physical plant through the direct supervision of the Maintenance Manager. Attend Evening Social and Breakfast events as a representative of the management team of the hotel and to prospect for additional sales leads. Lead the development, implementation and monitoring of capital and operational budgets for the hotel which support the overall objectives of the company. Work with the Finance Department on the identification of variances and communication to ownership on the hotel's financial condition. In partnership with the hotel's assigned General Ledger Accountant and in accordance with company rules and policies, ensure the proper process is in place to manage and report the inflow of money in and out of the hotel. In partnership with the Manager, National Engineering and Facilities Operations and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the condition of the physical building(s), grounds, and parking surfaces. This includes the creation and management of the hotel's annual capital and operations expense budget to improve and maintain the facility for guests and ownership. In partnership with the hotel's assigned Human Resources representatives and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the human resources and benefits programs within the hotel. This includes the recruiting, onboarding, training, ongoing performance management, and offboarding of all associates of the hotel. In partnership with the assigned Information Technology representatives and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the proper use, maintenance and location of all information technology hardware and software provided to the hotel. This includes the proper use of all systems in order to service all guests and provide a return on investment to owners. In partnership with the assigned Procurement representatives and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the purchasing of all supplies needed to manage the hotel. This includes the proper use of any platforms and/or programs to leverage purchasing power and the analysis of hotel spending to identify efficiencies. Enforce hotel standards, policies, and procedures are in place within the hotel departments. Act as “Manager on duty” as required. Ensure compliance with federal, state and local laws regarding health, safety, and alcohol services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Bachelor's degree in Hotel Administration, Business Administration or related field preferred. Three years as a General Manager, Operations Manager, and/or Director of Sales in extended stay hotels preferred. Ability to speak, read, and write fluent English; other languages beneficial. Professional verbal and written communication skills. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances. Problem solving, reasoning, motivating, organizational and training abilities. Ability to prioritize and organize work assignments. Experience with Microsoft Office and Opera systems preferred. Ability to travel including some overnight travel is required. Valid driver's license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Will be exposed to commercial cleaning chemicals Carrying, lifting or pulling items weighing up to 50 pounds. Frequently handling objects and equipment. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Are you looking for a place where meaningful moments are made together? At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly work environment with potential remote opportunities. As a Data Administration- Office Supervisor at MVW, you will assist in providing our associates, owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Where great benefits lead to a life fulfilled. * Competitive Pay * Medical/Dental/Vision/401K opportunities * Travel discounts * Credit Union Membership * Tuition Reimbursement * Professional Counseling & Family Support * Growth and Development Opportunities * Benefit eligibility will vary by position As a Data Administration- Office Supervisor, a typical day will include: * Interact verbally and in writing with associates and leaders to assist with administrative duties. * Transmit information or documents using a computer. * Entering and retrieving information to update records, files, and reservations. * Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. * Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals. * Ability to handle multiple systems simultaneously, along with proficiency in reading, writing, and comprehension. * Partner with and assist others to promote an environment of teamwork and achieve common goals. Guest Experience and Company Standards * Interact with colleagues and guests professionally and promptly. * Contribute to team goals. * Maintain confidentiality of proprietary materials and information. * Always follow company policies and safety procedures. To Become a Data Administration- Office Supervisor at MVW: * Available to work various shifts, holidays, and both weekend days. * Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. * Must possess the ability to navigate multiple computer systems simultaneously, along with proficiency in reading, writing, and comprehension. * Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements. * #CallCenter #imvwcc Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Job Requirements #US Marketing Call Center

**Additional Information** **Job Number** 25196483 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Coconut Grove Miami, 3300 SW 27th Ave, Coconut Grove, Florida, United States, 33133VIEW ON MAP (************************************************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

We're Sonesta International Hotels. The 8th largest hotel company in the U.S.-and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive-bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Summary The Franchise Staff Accountant is responsible for performing daily accounting activities for the Franchise Division, including multi-entity billing, performing general ledger journal entries. This will be an individual contributor position and will support the Franchise Accounting Manager and Director in achieving departmental objectives and ensuring accurate, timely billing and reporting. Job Description Principal duties and responsibilities include Prepare monthly billing invoices for assigned entities in accordance with franchise contracts, ensuring information provided to franchisees is timely and accurate. Document and record contract amendments, additions, and termination of contracts to ensure accurate billing. Review new franchise agreements and provide guidance on the appropriate accounting treatment for billing purposes. Execute and adhere to internal controls and accounting procedures. Prepare and post journal entries throughout the month as well as during month-end close for any corrections or adjustments to billing invoices. Support internal and external audits by providing documentation and general accounting guidance on sample selections as requested. Partner with our franchisees to investigate and resolve material variances. Collaborate with Accounts Receivable to ensure timely billing and accurate Aging reports. Supports the Franchise Accounting Manager or Director with ad hoc requests and special projects. Provide input to process design and drive continuous process improvement with a focus on standardization, efficiency and quality. Key Competencies Required Technical: Significant experience with billing & revenue accounting. Demonstrate knowledge of Generally Accepted Accounting Principles (GAAP) with ability to research and recommend appropriate actions. Behavioral (Leadership) Self-motivated and able to positively influence others to perform at a high level. Ability to support leadership in training and development of colleagues. Comfortable managing training responsibilities alongside daily work activities. Behavioral (Do the Right Thing) Treat each other with respect. Demonstrate commitment to team goals and established processes. Act with authenticity and integrity. Communicate openly, honestly and clearly. Behavioral (Go Beyond) Consistently strives to exceed expectations. Holds self and others accountable in a professional and constructive manner. Continuously seeks opportunities for process improvement. Demonstrates initiative and a proactive approach to problem-solving. Qualifications and Skills A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competencies. Required: Bachelor's degree in accounting, finance, or business, or equivalent work experience. 2+ years of high-volume multi-entity billing (Franchise agreement related experience preferred). 2+ years of general accounting experience. Preferred: Proficient fluency in Spanish (written/spoken). Prior experience and comfort training or mentoring staff on billing related activities. Yardi experience. Additional Skills: Advanced proficiency of Microsoft Excel including the ability to effectively organize, manipulate, and analyze large amounts of data. Strong PC proficiency and able to thrive in a fast-paced environment. Demonstrate ability to leverage technology to improve processes and efficiencies. Ability to proactively communicate and collaborate with Franchisee's, Operations teams, and other external stakeholders. Excellent problem-solving skills and ability to think critically and challenge the status quo. Strong attention to detail and commitment to delivering high-quality work. Strong analytical skills and ability to accurately process numerical data. Ability to multi-task, work under pressure and meet required deadlines. Excellent written and verbal communication skills. Strong organizational skills and ability to thrive in a collaborative, team-oriented environment. Passionate, enthusiastic, and results driven. Additional Job Information/Anticipated Pay Range $26 - $28 / hour. Base pay offer may vary depending on various factors, including but not limited to job related knowledge, skills and job specific/overall experience. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Hourly Rate: $11.90 Supervise outside service staff in assisting golfers with carts and equipment, and maintain efficient outside service area. Answer golfer questions about course, such as game rules, course length, amenities, course conditions, chemicals used on course, and cart rules.Provide directions to golfers to golf-related areas. Assist golfers with carts and equipment. Pick up and drop off guest golf bags at bag drop. Maintain lines of communication with golf shop to ensure efficiency of course operations and guest satisfaction. Provide emergency first aid and CPR as necessary. Setup and reset practice stations. Document any golf cart damage and deficiency for mechanic's review. Pick up/wash balls from practice facility. Remove rental clubs for use by guests, and clean and store after use. Remove golf carts from storage area and stage for play. Clean, detail, restock golf carts after each use. Assist management in training, scheduling, and evaluating employees; and serve as a departmental role model. Shift: Part-Time; 1st/2nd; must be available to work weekends and holidays. Requirement: Valid Driver's License required. CORE WORK ACTIVITIES * Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; and protect company assets. * Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. * Speak with others using clear and professional language. * Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. * Reach overhead and below the knees. * Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. * Attention to customer service with a professional and pleasant personality. * Available to work a flexible schedule including evenings, weekends, and holidays. * Perform other reasonable job duties as requested by Supervisors. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Job Requirements #US MVW Resort Ops

Observe and monitor pace of play of golfers to ensure they maintain position on golf course. Notify manager/supervisor of any important issues as necessary. Maintain lines of communication with golf shop to ensure efficiency of course operations and guest satisfaction. Maintain flow of traffic on golf course by driving around the course on golf cart. Check golfer receipts and start play. Distribute score cards and pencils to golfers. Escort non-registered individuals off course. Assist in starting special events and in leading groups to their respective holes. Remove debris from golf course grounds to maintain cleanliness of course. Answer golfer questions about course, such as game rules, course length, amenities, course conditions, chemicals used on course, and cart rules. Set up sponsor signs on golf course grounds before a tournament. Provide directions to golfers to golf-related areas. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and exchange information with other employees using electronic devices. Develop and maintain positive working relationships with others, and support team to reach common goals. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel. Job Description DUTIES AND RESPONSIBILITIES: * Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. * Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner. * Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank. * Responsible to maintain the security of cash, credit card transactions, and guest information. * May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue. * Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. * Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. * Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales. * Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. * Issue, control and release guest safe-deposit boxes. * Comply with federal, state and local laws regarding health, safety, and alcohol services. * Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: * High School diploma or equivalent required. * One year of previous hotel experience, or retail customer service preferred. * Previous background from the extended stay industry preferred. * Ability to speak, read, and write fluent English; other languages beneficial. * Professional verbal and written communication skills. * Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred. * Problem solving, reasoning, motivating, organizational and training abilities preferred. * Experience with Microsoft Office and Opera systems preferred. * Will be required to obtain a ServSafe certification. * May be required to obtain a TIPS certification. * Valid driver's license required. * Frequently standing up, bending, climbing, kneeling, and moving about the facility. * Carrying, lifting or pulling items weighing up to 50 pounds. * Frequently handling objects and equipment. * Standing for extended periods of time. * Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: * Medical, Dental and Vision Insurance * Health Savings Account with Company Match * 401(k) Retirement Plan with Company Match * Paid Vacation and Sick Days * Sonesta Hotel Discounts * Educational Assistance * Paid Parental Leave * Company Paid Life Insurance * Company Paid Short Term and Long Term Disability Insurance * Various Employee Perks and Discounts * Hospital Indemnity * Critical Illness Insurance * Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Customer Relations, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Where great benefits lead to a life fulfilled. Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities *Benefit eligibility will vary by position As a Coordinator Customer Relations, a typical day will include: Communicates with preview tour customer via telephone before their scheduled arrival and tour date. You will offer Concierge-style services to guests coming to stay with us on a promotional vacation package. Provides detailed information about property amenities. Engages customers in conversation regarding their stay, property services, and area attractions/offerings. Identifies special customer needs and arranges to have those needs fulfilled upon customer arrival. Addresses customers' service needs in a professional, positive, and timely manner. Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs. Interact with colleagues and guests professionally and promptly. Enjoy talking with guests by phone and/or in person with excellent written and verbal communication skills. Always follow company policies and safety procedures. To Become a Coordinator Customer Relations: Available to work a flexible schedule to include weekends and holidays. Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance. Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: CPR Certification First Aid Certification Fitness Equipment Any certification or training required by local and state agencies. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

**Additional Information** **Job Number** 26001652 **Job Category** Food and Beverage & Culinary **Location** Walt Disney World Dolphin, 1500 Epcot Resorts Blvd, Lake Buena Vista, Florida, United States, 32830VIEW ON MAP (************************************************************************************************************************************************************************ **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $63,000-$87,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Manages the daily kitchen utility operations and staff. Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Supervises kitchen employees not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating budget. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; 4 years experience in the procurement, food and beverage, culinary, or related professional area. OR - 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the procurement, food and beverage, culinary, or related professional area. **CORE WORK ACTIVITIES** **Managing Day-to-Day Operations** - Orders and manages necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs. - Schedules events, programs, and activities, as well as the work of others. - Monitors the inflow of ordered materials and the maintenance of current materials. - Conducts china, glass and silver inventories. - Controls inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel. - Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards. - Investigates reports and follows-up on employee accidents. - Manages all equipment, china, glass and silver (e.g., adequate clean supplies of each). - Supervises employees ability to follow loss prevention policies to prevent accidents and control costs. - Enforces proper cleaning routines for serviceware, equipment, floors, etc. - Enforces proper use and cleaning of all dish room machinery. - Ensures all food holding and transport equipment is in working order. - Ensures compliance with all applicable laws and regulations. - Ensures compliance with food handling and sanitation standards. - Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. **Leading Kitchen Team** - Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. - Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. - Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. - Ensures and maintains the productivity level of employees. - Serves as a role model to demonstrate appropriate behaviors. - Achieves and exceeds goals including performance goals, budget goals, team goals, etc. - Celebrates successes by publicly recognizing the contributions of team members. - Encourages and builds mutual trust, respect, and cooperation among team members. - Communicates performance expectations in accordance with job descriptions for each position. - Establishes and maintains open, collaborative relationships with employees. - Participates in the management of department's controllable expenses to achieve or exceed budgeted goals. - Strives to improve service performance. - Solicits employee feedback. - Understands the impact of department's operation on the overall property financial goals and objectives. **Ensuring Exceptional Customer Service** - Attends meetings and communicates with executive, peers, and subordinates as an effort to improve quality of service. - Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis. - Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. **Managing and Conducting** **Human Resource Activities** - Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. - Recruits, interviews, selects, hires, and promotes employees in the organization. - Trains employees in safety procedures. - Provides feedback to individuals based on observation of service behaviors. - Reviews employee satisfaction results to identify and address employee problems or concerns. - Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. - Ensures property policies are administered fairly and consistently. - Ensures utility staff is properly trained regarding sanitation, equipment handling and chemical usage. - Participates in employee progressive discipline procedures. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Manages the execution of all aspects of events to include planning, day to day coordination and exit strategies. Serves as meeting planning advocate and liaison to all operational departments. Verifies on-site delivery of hotel products and services according to conference group plans resulting in a positive meeting experience. Utilizes software for generation of necessary program. Advises client on current status of events and function. Coordinates any changes necessary. Maintains program knowledge by attending planning meetings, conference calls, reviewing group resumes and banquet event orders (BEO's) prior to group arrival. Partners with Conference planning team to verify issues are identified and resolved. Attends planning visits, welcome receptions, tie-down meetings, any internal meetings related to security, parking or production. Proactively resolves potential meeting or room set issues. Utilizes available resources to meet client requests or resolve client issues. Verifies that room requirements such as lighting, temperature, AV equipment, and room set meet client expectations. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 3 years in the event management or related professional area. OR * Bachelor's degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year of experience in the event management or related professional area required. CORE WORK ACTIVITIES Assisting in Event Operations * Manages the execution of all aspects of events to include planning, day to day coordination and exit strategies. * Serves as meeting planning advocate and liaison to all operational departments. * Assists with coordination of all convention group plans and catering needs with all required operational departments. * Verifies on-site delivery of hotel products and services according to conference group plans resulting in a positive meeting experience. * Utilizes software for generation of necessary program documents to include but not limited to pass on reports, Banquet Event Orders (BEO's), post-convention report and change logs. * Advises client on current status of events and functions, including items pending and action items. Coordinates any changes necessary. * Maintains program knowledge by attending planning meetings, conference calls, reviewing group resumes and banquet event orders (BEO's) prior to group arrival. * Partners with Conference planning team to verify issues are identified and resolved. * Attends planning visits, welcome receptions, tie-down meetings, any internal meetings related to security, parking or production. * Resolves potential meeting or room set issues proactively. * Utilizes available resources to meet client requests or resolve client issues. * Verifies that room requirements such as lighting, temperature, AV equipment, and room set meet client expectations. Providing Exceptional Customer Service * Delivers excellent customer service throughout the customer experience and encourages the same from other employees. * Coordinates and communicates event details both verbally and in writing to the client and property operations. * Responds to and handles guest problems and complaints. * Uses personal judgment and expertise to enhance the client experience. * Stays available to solve problems and/or suggest alternatives to previous arrangements. * Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Additional Information: This hotel is owned and operated by an independent franchisee, United Capital Corp. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Marriott Orlando Downtown is seeking a dynamic and organized Sales and Event Coordinator to join our team in Orlando, FL. This role is integral to the successful planning and execution of events, as well as supporting our sales team to deliver exceptional service to our clients. Responsibilities Coordinate and manage all aspects of event planning and execution from initial inquiry to final billing. Work closely with the sales team to assist with client communications, proposals, and contracts. Serve as the primary point of contact for clients during the event planning process to ensure customer satisfaction. Collaborate with internal departments including catering, operations, and facilities to ensure seamless event delivery. Maintain detailed records and event documentation to ensure accuracy and accountability. Assist in the preparation of sales reports and forecasts. Support marketing initiatives and participate in promotional activities to attract new clients. Requirements Proven experience in event coordination, sales support, or related roles. Excellent organizational and multitasking skills. Strong communication and interpersonal abilities. Proficiency with Microsoft Office Suite and event management software. Ability to work flexible hours including evenings and weekends, as needed. Detail-oriented with a customer-first mindset. Experience in the hospitality industry is preferred. 18/hr This company is an equal opportunity employer. frnch1