Room Attendant - Part-Time
Sonesta job in San Diego, CA
The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction.
Job Description
DUTIES AND RESPONSIBILITIES:
* Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
* Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
* Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc.
* Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.
* When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers' guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor.
* Minimize waste of supplies and amenities within all areas of housekeeping.
* May regularly assist with deep cleaning projects.
* Report needed repairs or unsafe conditions to supervisor.
* Handle all lost and found items according to established procedures.
* Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
* Ensure compliance with federal, state and local laws regarding health and safety services.
* Perform other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS:
* Some previous housekeeping experience preferred.
* Previous background from the extended stay industry preferred.
* Ability to speak, read, and write fluent English is preferred; other languages beneficial.
* Basic reading, writing and mathematical abilities are preferred.
* Frequently standing up, bending, climbing, kneeling, and moving about the facility.
* Carrying, lifting or pulling items weighing up to 75 pounds.
* Will be required to regularly use commercial cleaning chemicals.
* Will be required to work mornings, evening, weekends, and holidays.
Additional Job Information/Anticipated
Pay Range
Pay range $18.50 - $19.00. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
* Medical, Dental and Vision Insurance
* Health Savings Account with Company Match
* 401(k) Retirement Plan with Company Match
* Paid Vacation and Sick Days
* Sonesta Hotel Discounts
* Educational Assistance
* Paid Parental Leave
* Company Paid Life Insurance
* Company Paid Short Term and Long Term Disability Insurance
* Various Employee Perks and Discounts
* Hospital Indemnity
* Critical Illness Insurance
* Accident Insurance
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Auto-ApplyRecreation Attendant
San Diego, CA job
Hourly Rate: $25.35
Are you looking for a place where meaningful moments are made together?
At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Recreation Attendant at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled.
Competitive Pay
Travel discounts
Professional Counseling & Family Support
Growth and Development Opportunities
*Benefit Eligibility will vary by position
Site Specific Perks
Department celebrations
Associate Appreciation Week
Monthly associate recognition and reward programs
Stipend for work shoes
Monthly phone stipend
As a Recreation Attendant, a typical day will include:
Promotes a fun and relaxing atmosphere for Owner/guests in all recreational activities and areas.
Expresses an upbeat and enthusiastic attitude. Provides information to Owner/guests about available recreational facilities, activities, lessons, and equipment.
Encourages and recruits' Owner/guests to participate in recreation activities.
Registers and schedules Owners/guests for activities by recording information using the appropriate methods.
Processes payments for rental equipment, recreation activities, facility rentals, or retail sales.
Guest Experience and Company Standards
Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Recreation Attendant at MVW:
Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Auto-ApplySenior Events Manager
Chula Vista, CA job
Directly assist the Assistant Director of Convention Services by providing support to the operation of the Convention Services department. Manage and coordinate Convention Services activities and services to promote the smooth execution of all conventions, functions and events requiring meeting services.
CANDIDATE PROFILE
Education and Experience
* High school diploma or GED; 6 years experience event management, food and beverage, sales and marketing, or related professional area.
OR
* Bachelor's degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 year experience in the event management or related professional area.
CORE WORK ACTIVITIES
Managing Operations
* Manage and coordinate Convention Services activities associated with planning, supervising and executing events for more complex and high touch convention and event groups to include sales, negotiations and conflict resolution. Plan and develop programs, agendas, and services according to client requirements. • Communicate all group specifications and history to the appropriate operational departments. Ensure that all specifications are implemented and executed to established guidelines. • Partner with senior department leadership to implement process improvements designed to increase client satisfaction and operational efficiencies. • Accurately forecast group revenues according to established guidelines.
* Promote the proper use of function space, exhibit hall and overall event space.
* Maximize group revenue by referring available goods, services, attractions, and sub-contractors to convention groups.
* Assist with the training and development initiatives for the Convention Services staff. Verify that advanced knowledge of conventions and meeting industry and familiarity with current trends are maintained throughout the department. • Oversee contracted group room blocks to include cutoffs, attrition, etc. • Plan and develop convention programs, resumes, agendas, and services utilizing the Sales and Catering system according to client requirements and established guidelines. • Create external communications to include contract addendums, introductory letters, appropriate property information, and tentative schedule of events for assigned convention groups. • Host Planning Meetings, Site Inspections, Pre-Convention Meetings as outlined in convention services departmental guidelines. • Promote client satisfaction through the smooth execution of all assigned conventions as measured by pre and post event survey data.
Promoting Exceptional Customer Service
* Communicates all details of catering events to operating departments and customers.
* Manages the quality process in areas of customer service and employee satisfaction.
Conducting Human Resources Activities
* Provides constructive coaching and counseling to employees.
* Directs the development, training, and mentoring of employees.
* Demonstrates knowledge of how and when to impose deadlines and delegate tasks.
* Motivates and provides a work environment in which employees are productive.
* Listens and responds to employee's needs.
* Manages group or interpersonal conflict situations effectively.
* Develops and manages hourly employees.
* Adheres to EEO and AA policies.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
Group Housing Coordinator
Coronado, CA job
**Additional Information** **Job Number** 25199860 **Job Category** Reservations **Location** Coronado Island Marriott Resort & Spa, 2000 Second Street, Coronado, California, United States, 92118VIEW ON MAP (**************************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $28.75-$28.75 per hour
**POSITION SUMMARY**
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Laundry Attendant
San Diego, CA job
Opportunity: Laundry Attendant Perform laundry cleaning activities in accordance with established brand/hotel guest service and sustainability standards ensuring a high level of guest satisfaction. Your Growth Path Room Attendant - Housekeeping Supervisor - Executive Housekeeper
Your Focus
* Sort, count, and pre-treat soiled linen in preparation for laundering.
* Load and unload washers and dryers.
* Maintain equipment as trained.
* Fold, store and distribute towels and linens.
* Practice safe work habits and wear protective safety equipment.
* Assist with other housekeeping tasks in the event of staffing shortages.
* Maintain clean work areas.
* Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
* Perform other duties as requested by management.
Your Background and Skills
* Prior housekeeping experience is desirable.
HHM Benefits and Perks
* Competitive wages for full time and part time opportunities
* Medical, Dental and Vision Health Insurance
* Paid Time Off
* 401k Company Match
* Free Basic Life Insurance
* Travel Discounts
* Commuter Transit and Commuter Parking Benefits
* Employee Assistance and Wellness Program
* Educational/Professional Development
* Referral Bonus Program
Work Environment and Context
* Work schedule varies and may include working on holidays, weekends or alternate shifts.
* Requires standing for extended periods, walking, pushing, pulling, bending, kneeling, lifting up to 50 pounds, reaching, kneeling and bending.
* Operate heavy machinery and use cleaning chemicals.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
Source: HHM Hotels
Auto-ApplyAssistant Director Food & Beverage
San Diego, CA job
Direct the outlet operations of the hotel to ensure the achievement of established food and beverage quality and guest service quality standards and departmental revenue and profit goals. Adhere to federal, state and local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
* Be charming by being approachable, having confidence and showing respect.
* Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership
of getting things done.
* Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
Duties and Responsibilities
FINANCIAL RETURNS
* Achieve budgeted revenues, prepare monthly forecast, monitor and control food, beverage and labor costs, and maximize profitability within all areas of the food and beverage department. Participate in the preparation of the annual departmental operating budget and financial plans that support the overall objectives of the hotel.
* Develop, implement, and maintain local food and beverage marketing programs for the hotel; participate in and maintain system-wide food and beverage marketing programs and promotions. Monitor local competitors and industry trends. Review and approve menu design and concepts with Executive Chef. Adhere to brand standards.
* Drive financial performance for Vistal Bar and Restaurant, Garibaldi, Layover, Room Service and Starbucks revenue centers.
PEOPLE
* Ensure all staff is properly trained on quality and service standards and have the tools and equipment needed to effectively carry out their job functions.
* Recommend and initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with company rules and policies. Alert General Manager of potentially serious issues.
* Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales and Marketing, Catering, Rooms, Housekeeping, Maintenance, and Guest Services.
* Interact with outside contacts:
* Guests - to ensure their total satisfaction
* Vendors - to ensure adequate inventory of supplies and equipment, to discuss pricing or service issues, to resolve any vendor performance issues, etc.
* Regulatory agencies - regarding safety and compliance matters
* Other contacts as needed (professional organizations, community groups, local media)
* May serve as Manager on Duty or assist with other duties as assigned.
GUEST EXPERIENCE
* Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.
* Ensure robust training programs are implemented, monitored and updated on a regular basis for all hotel oulets.
* Implement a beverage focused training program increasing wine, cocktail and bar service standards.
RESPONSIBLE BUSINESS
* Direct the day-to-day activities and assignments of food and beverage staff, ensure proper coverage, develop and communicate departmental strategies and goals, and assign/prioritize work. Communicate and enforce policies and procedures with all staff.
* Establish procedures and timeframes for conducting inventory. Determine minimum and maximum stocks for all food, beverage, material, and equipment.
* Maintain procedures to (1) ensure the security and proper storage of food and beverage products, inventory, and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize waste and pilferage.
* Ensure that all food and beverage equipment, including but not limited to sinks, hoods, coolers, freezers, etc., are in proper operational condition and are cleaned on a regular basis. Ensure that all food and beverage facilities including banquet/convention space are cleaned, vacuumed, and properly stocked according to anticipated business volume. Notify Engineering immediately of any maintenance and repair needs.
* May recruit, evaluate, and select entertainment for food and beverage outlets and events.
ACCOUNTABILITY
This is the top food and beverage job in a large full-service, luxury or resort hotel. Supervises a large number of employees in multiple major food and beverage outlets and kitchens, and high volume banquet and convention facilities that cater to more than 500 people, and a large number of VIP and key guests. Oversees multiple subordinate managers and supervisors.
QUALIFICATIONS AND REQUIREMENTS
Bachelor's degree in Hotel Management, culinary arts, or related field plus 4+ years related experience, including management experience, or an equivalent combination of education and experience. Must speak fluent English. Beverage related certifications such as sommelier, cicerone, or Bar Smarts are strongly preferred.
This job requires ability to perform the following:
* Moving about the facilities
* Carrying or lifting items weighing up to 50 pounds
* Handling food, objects, products and utensils
* Bending, stooping, kneeling
Salary Range: $120,000 - $130,000
Other:
* Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
* Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training.
* Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
* Problem solving, reasoning, motivating, organizational and training abilities are used often.
* Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
* May be required to work nights, weekends, and/or holidays.
Auto-ApplyGuest Event Expert
San Diego, CA job
**Additional Information** Training/PTO Rate: $25.87 per hour **Job Number** 25198518 **Job Category** Food and Beverage & Culinary **Location** Dual Property San Diego Downtown Bayfront RI and SHS, 900 Bayfront Court, San Diego, California, United States, 92101VIEW ON MAP (************************************************************************************************************************************************************************************************
**Schedule** Part Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $17.25-$17.25 per hour
**Tip Eligible:** Y
**Other Compensation:** Staff Charge Eligible
**POSITION SUMMARY**
Our jobs aren't just about serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique. Our Guest Event Experts are skilled in a wide range of event functions with responsibility for making sure the event is well-executed from start to finish. Whether setting up or breaking down the materials, transporting supplies, taking orders, interacting with guests, or anything in between, the Guest Event Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Event Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._
Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Maintenance Engineer - Full Time
San Diego, CA job
Perform general maintenance work to ensure hotel maintenance quality and safety standards are achieved and maintained along with hotel security duties and procedures to ensure the safety and security of guests, employees and the property as well as the property's assets.
At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
* Be charming by being approachable, having confidence and showing respect.
* Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership
of getting things done.
* Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
Duties and Responsibilities
* Preform all work in a timely manner.
* Ensure the security, care of tools, equipment, and supplies assigned to you.
* Keep all Facilities areas clean and safe.
* Problem solving, reasoning, organizational abilities are used often.
* May be required to work nights, weekends, and/or holidays.
QUALIFICATIONS AND REQUIREMENTS
* Two years of general maintenance experience preferred.
* High school graduate or equivalent vocational training.
* Fluency in job related English, both verbal and non-verbal.
* Work and perform job functions with minimal supervision.
* Work cohesively with co-workers as part of a team.
* Be well organized and follow instructions.
* Be computer literate and able to use HotSOS, email, and other computer programs used within the department.
* Skilled in use of hand and power tools.
* Focus attention on details and report any deficiencies.
* Prioritize tasks and comply with deadlines for work assignments.
* Be a clear thinker and perform well under pressure work assignments.
* Satisfactorily communicate with guests, management and co-workers to their understanding.
PHYSICAL ABILITIES
* Exert physical effort in transporting equipment up to 75 pounds.
* Endure various physical movements throughout the work areas.
* Reach 6' 8" feet/inches.
RESPONSIBILITIES
* Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
* Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
* Maintain the physical functionality and safety of the facility including, but not limited to, guest rooms, public space and heart-of-the-house areas.
* Make rounds and check all mechanical spaces, running equipment / machinery once per shift noting and reporting any deficiencies to the Chief Engineer or Director of Facilities.
* Perform general repairs and preventative maintenance as needed both rooms and equipment.
* Check fire control panel and fire pump o
* Check Emergency Generator once per shift.
* Check for any daily assigned projects and complete in a timely manner.
* Respond to complaints or problems from guests or other departments in a timely manner;
* Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
* Receive daily work assignments from Chief Engineer / Director of Facilities as directed or via HotSOS and close out in a timely manner.
* Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
* Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement.
* Conduct routine inspections of premises and equipment
* Repair machines, equipment or structures as necessary, including telephones, TV's.
* Be first responder for TV, and phone complaints.
* Make rounds checking all areas of the facility reporting any mechanical, security, or safety concerns.
* Assist other hotel team members as instructed by Chief Engineer or Director of Facilities.
* Safely handle chemicals for designated use as per Safety Data Sheets.
* Ensure security of all spaces and any assigned keys.
STANDARD SPECIFICATIONS
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.
A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their Manager.
Auto-ApplyGuest Service Representative
San Diego, CA job
Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
Auto-ApplySteward (Dishwasher)
San Diego, CA job
Opportunity: Steward / Dishwasher
Perform dishwashing and kitchen cleaning functions.
Your Growth Path
Cook or Stewarding Supervisor - Executive Steward or Sous Chef
Your Focus
Wash dishes, glassware, flatware, pots and pans.
Operate dishwashing and other kitchen cleaning equipment.
Place clean dishes, utensils, or cooking equipment in storage areas.
Maintain kitchen work areas, equipment, or utensils in clean and orderly condition.
Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars.
Sweep and wash floors and clean trash cans.
Sort and remove trash, placing it in designated pickup areas.
Perform food preparation functions in the event of staffing shortages or during peak periods.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Perform other duties as requested by management.
Your Background and Skills
High School diploma or equivalent preferred.
Previous stewarding experience required or equivalent training.
HHM Hotels Benefits and Perks
Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program
Work Environment and Context
Work schedule varies and may include working on holidays, and weekends, etc.
Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping and kneeling.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.
Auto-ApplyOn-Call Banquet Server
Chula Vista, CA job
**Additional Information** Bartending experience preferred **Job Number** 25195012 **Job Category** Food and Beverage & Culinary **Location** Gaylord Pacific Resort & Convention Center, 1000 H Street, Chula Vista, California, United States, 91910VIEW ON MAP (*******************************************************************************************************************************************************************************
**Schedule** Part Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $16.50-$16.50 per hour
**Tip Eligible:** Y
**POSITION SUMMARY**
Our jobs aren't just about serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique. Our Guest Event Experts are skilled in a wide range of event functions with responsibility for making sure the event is well-executed from start to finish. Whether setting up or breaking down the materials, transporting supplies, taking orders, interacting with guests, or anything in between, the Guest Event Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Event Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._
Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Stewarding Manager
Chula Vista, CA job
**Additional Information** **Job Number** 25200710 **Job Category** Food and Beverage & Culinary **Location** Gaylord Pacific Resort & Convention Center, 1000 H Street, Chula Vista, California, United States, 91910VIEW ON MAP (*******************************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**Pay Range:** $29.33 - $39.90 per hour
**Bonus Eligible:** Y
**JOB SUMMARY**
Supervises the daily kitchen utility operations and staff. Responsible for dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Supervises kitchen employees not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating budget.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the procurement, food and beverage, culinary, or related professional area.
OR
- 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the procurement, food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Day-to-Day Operations**
- Orders necessary supplies and verifies workers have supplies, equipment, tools, and uniforms necessary to do their jobs.
- Schedules events, programs, and activities, as well as the work of others.
- Monitors the inflow of ordered materials and the maintenance of current materials.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Supervises dishroom shift operations.
- Performs all duties of utility employees as necessary.
- Maintains all equipment, china, glass and silver and verifies adequate cleaning of each.
- Coordinates banquet plating and food running with Banquet Chef and Banquet Maitre'd.
- Operates and maintains all department equipment and reports malfunctions.
- Trains staff in proper breakdown procedures for banquets, restaurants, room service and employee cafeteria.
- Conducts china, glass and silver inventories.
- Purchases appropriate supplies and manage inventories according to budget.
- Interacts with vendors and Health Department representatives as required.
- Verifies employees maintain required food handling and sanitation certifications.
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
- Participates in the scheduling of employees to business demands and for tracks employee time and attendance.
- Assists in payroll administration.
- Verifies compliance with all Food & Beverage policies, standards and procedures.
- Inspect supplies, equipment, and work areas in order to verify efficient service and conformance to standards.
- Maintains inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
**Leading Kitchen Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Supervises employees and all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Monitors employee productivity.
- Serves as a role model to demonstrate appropriate behaviors.
- Participates in activities to achieve and exceed performance goals, budget goals, team goals, etc.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Conducts regular on-going communication with employees to create awareness of business objectives and communicate expectations, recognizes performance and produces desired results.
- Participates in the supervises of department's controllable expenses to achieve or exceed budgeted goals.
- Understands the impact of departments operation on the overall property financial goals and objectives.
**Ensuring Exceptional Customer Service**
- Attends meetings and communicates with executives, peers, and subordinates as an effort to improve quality of service.
- Supervises day-to-day operations, verifies the quality, standards and meeting the expectations of the customers on a daily basis.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
**Managing and Conducting Human Resource Activities**
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Participates in recruiting, interviewing, hiring, and promoting employees in the organization.
- Assists as needed in the interviewing and hiring of employee team members with appropriate skills.
- Participates in the employee performance appraisal process, providing feedback as needed.
- Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Participates in employee progress discipline procedures.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._
Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Sales Coordinator
San Diego, CA job
**Additional Information** **Job Number** 25180010 **Job Category** Administrative **Location** Courtyard by Marriott San Diego Miramar, 9335 Kearny Mesa Road, San Diego, California, United States, 92126VIEW ON MAP (**********************************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Expiration Date:** 12/23/2025
**Additional Information:** This hotel is owned and operated by an independent franchisee, Wintime Limited. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Responsibilities
- Answer sales office phones when sales staff not available. Respond to all sales inquiries accurately, timely and in a professional manner.
- Type correspondence, reports and necessary forms i.e. contracts, as well as prepare proposals, resumes or other letters as directed.
- Coordination of all group business as contracted by the sales manager/DOS.
- Responsible for effectively communicating with the various departments to ensure that the meeting and related functions are executed to exceed the client's expectations.
- Responsible for serving as primary reservation contact for preferred rate customers and entering group rooming lists into system
- Maintains well documented, accurate, organized and up-to-date file management in order to serve client and employer in the most expedient, organized and knowledgeable manner.
- Develops strong customer relationships through appropriate client communication and the use of professional, courteous and ethical interpersonal interaction.
- Develop and effectively communicate with the hotel team to disseminate details of upcoming group, meeting events and special events.
- Promptly, follows-up on all customers' needs and inquires in an efficient and expedient manner.
- Assists the Sales department with client events, volunteer experiences, etc.
- Conduct site tours
- Create gift bags for VIP's. Keep supplies stocked and on hand.
- Work with DOS on all group turnovers.
- Serve as back-up coverage for Front Desk and assistance during group arrivals/departures. Front desk shifts may be required.
- 2+ year office/admin experience required
- 1+ year Marriott experience (FOSSE/MARSHA) preferred
- High school or equivalent education required.
- Advanced knowledge of Microsoft Applications: Word, Excel and Power Point
- Excellent attention to details and communication skills, to include verbal and written communications
- Mobility: Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 15 pounds without assistance.
- Occasional weekends or evenings required
Employee discount, Health insurance, Paid time off - $20.00 - $23.00 per HOUR
The hourly pay range for this position is $20.00 to $23.00.
_This company is an equal opportunity employer._
frnch1
Director of Engineering
Coronado, CA job
Provides a high level of property maintenance knowledge. Position has overall responsibility for maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Develops and implements strategies that will deliver products and services, which meet or exceed the needs and expectations of guests and employees while maximizing the financial performance. Responsible for maintaining standards and regulatory requirements. Leads the emergency response team for all facility issues.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 6 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.
OR
• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.
CORE WORK ACTIVITIES
Managing Engineering Operations and Budgets
• Works with property and regional engineering leadership team to determine how Engineering is performing against budget and highlights areas of concern to leadership.
• Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems in accordance with Standard Operating Procedures.
• Administers service contracts to support property needs.
• Ensures fire crew has complete understanding of all procedures, equipment and alarms.
• Coaches and supports engineering leadership team to effectively manage controllable expenses (e.g., wages, heat, light and power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, inventory, etc.).
• Manages and controls heat, light and power.
• Develops an engineering operating strategy that is aligned with the property/brand's business strategy.
• Develops and manages Engineering budget.
• Ensures integration of departmental goals in game plans.
• Oversees execution of long term preventative maintenance and 10 year asset protection plans.
• Reviews financial reports and statements to determine how Engineering is performing against budget.
• Addresses potential areas of concern and proposing solutions to owners in a proactive manner.
• Communicates a clear and consistent message regarding departmental goals to produce desired results.
• Supervises construction to ensure timely completion of projects within budgetary guidelines.
Maintaining Engineering Standards
• Ensures compliance with state, local and federal regulations.
• Maintains property life safety systems (e.g., fire fighting equipment, sprinkler systems, and alarm systems).
• Ensures building and equipment licenses, permits and certifications are current.
• Ensures property policies are administered fairly and consistently.
Managing Profitability
• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.
• Monitors and manages the payroll function.
• Manages department's controllable expenses to achieve or exceed budgeted goals.
• Participates in the development of department's capital expenditure goals; manages projects as needed.
• Participates in the budgeting process for areas of responsibility.
• Prepares weekly and period end P&L critiques.
• Understands the impact of department's operation on the overall property financial goals; educates staff on details as appropriate.
• Reviews and manages controllable expenses such as, heat, light, power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, etc.
Conducting Human Resources Activities
• Ensures employees are treated fairly and equitably.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Utilizes employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner.
• Celebrates successes by publicly recognizing the contributions of team members.
• Resolves guest problems and complaints.
• Brings issues to the attention of Human Resources as necessary.
• Ensures that regular on-going communication takes place throughout the engineering operation to communicate daily operations activities, set expectations and create awareness of business objectives.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
Auto-ApplyNight Auditor
San Diego, CA job
Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk - Front Office Manager
Your Focus
* Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
* Keep records of room availability and guests' accounts, manually or using computers.
* Prepare and distribute daily reports.
* Audit and reconcile cashiers.
* Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
* Input and update financial information into the BRAINS network.
* Check guests in/out and perform Guest Service Agents tasks.
* Respond to guest inquiries and resolve complaints.
* Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
* Practice safe work habits and wear protective safety equipment.
* Ensure overall guest satisfaction.
* Perform other duties as requested by management.
Your Background and Skills
* High School diploma or equivalent preferred.
* Previous night audit/accounting experience or equivalent training required.
* Computer knowledge/Excel and arithmetic skills required.
* FSD is a plus, required within 90 days of employment.
HHM Hotels Benefits and Perks
* Competitive wages for full time and part time opportunities
* Medical, Dental and Vision Health Insurance
* Paid Time Off
* 401k Company Match
* Daily Pay
* Free Basic Life Insurance
* 24/7 access to TELUS Health, a confidential work-life resource.
* Travel Discounts
* Commuter Transit and Commuter Parking Benefits
* Employee Assistance and Wellness Program
* Educational/Professional Development
* Referral Bonus Program
Work Environment and Context
* Work schedule varies and may include working on holidays, and weekends.
* Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
Source: HHM Hotels
Auto-ApplyEvent Experience Manager
Chula Vista, CA job
**Additional Information** **Job Number** 25172381 **Job Category** Event Management **Location** Gaylord Pacific Resort & Convention Center, 1000 H Street, Chula Vista, California, United States, 91910VIEW ON MAP (*******************************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**Pay Range:** $27.50 - $32.21 per hour
**Bonus Eligible:** Y
**JOB SUMMARY**
Manages the execution of all aspects of events to include planning, day to day coordination and exit strategies. Serves as meeting planning advocate and liaison to all operational departments. Verifies on-site delivery of hotel products and services according to conference group plans resulting in a positive meeting experience. Utilizes software for generation of necessary program. Advises client on current status of events and function. Coordinates any changes necessary. Maintains program knowledge by attending planning meetings, conference calls, reviewing group resumes and banquet event orders (BEO's) prior to group arrival. Partners with Conference planning team to verify issues are identified and resolved. Attends planning visits, welcome receptions, tie-down meetings, any internal meetings related to security, parking or production. Proactively resolves potential meeting or room set issues. Utilizes available resources to meet client requests or resolve client issues. Verifies that room requirements such as lighting, temperature, AV equipment, and room set meet client expectations.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 3 years in the event management or related professional area.
OR
- Bachelor's degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year of experience in the event management or related professional area required.
**CORE WORK ACTIVITIES**
**Assisting in Event Operations**
- Manages the execution of all aspects of events to include planning, day to day coordination and exit strategies.
- Serves as meeting planning advocate and liaison to all operational departments.
- Assists with coordination of all convention group plans and catering needs with all required operational departments.
- Verifies on-site delivery of hotel products and services according to conference group plans resulting in a positive meeting experience.
- Utilizes software for generation of necessary program documents to include but not limited to pass on reports, Banquet Event Orders (BEO's), post-convention report and change logs.
- Advises client on current status of events and functions, including items pending and action items. Coordinates any changes necessary.
- Maintains program knowledge by attending planning meetings, conference calls, reviewing group resumes and banquet event orders (BEO's) prior to group arrival.
- Partners with Conference planning team to verify issues are identified and resolved.
- Attends planning visits, welcome receptions, tie-down meetings, any internal meetings related to security, parking or production.
- Resolves potential meeting or room set issues proactively.
- Utilizes available resources to meet client requests or resolve client issues.
- Verifies that room requirements such as lighting, temperature, AV equipment, and room set meet client expectations.
**Providing Exceptional Customer Service**
- Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
- Coordinates and communicates event details both verbally and in writing to the client and property operations.
- Responds to and handles guest problems and complaints.
- Uses personal judgment and expertise to enhance the client experience.
- Stays available to solve problems and/or suggest alternatives to previous arrangements.
- Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._
Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Senior Banquet Manager
Chula Vista, CA job
**Additional Information** Relocation Assistance Available **Job Number** 25164215 **Job Category** Event Management **Location** Gaylord Pacific Resort & Convention Center, 1000 H Street, Chula Vista, California, United States, 91910VIEW ON MAP (*******************************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**Pay Range:** $107,000 - $144,000 annually
**Bonus Eligible:** Y
**JOB SUMMARY**
Directs and motivates team while personally providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 3 years experience in the event management, food and beverage, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Banquet Operations**
- Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
- Maintains and applies knowledge of all laws, as they relate to an event.
- Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
- Adheres to and reinforces all standards, policies, and procedures.
- Ensures established sanitation levels are maintained.
- Manages departmental inventories and maintains equipment.
- Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.
- Schedules banquet service staff to forecast and service standards, while maximizing profits.
- Develops lasting relationships with groups to retain business and increase growth.
**Leading Banquet Teams**
- Sets goals and delegates tasks to improve departmental performance.
- Conducts monthly department meetings with the Banquet team.
- Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
- Acts as a liaison to the kitchen staff.
- Leads shifts and actively participates in the servicing of events as needed.
**Ensuring and Providing Exceptional Customer Service**
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Responds to and handles guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Ensures employees understand expectations and parameters.
- Strives to improve service performance.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Reviews comment cards and guest satisfaction results with employees.
**Conducting Human Resources Activities**
- Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
- Observes service behaviors of employees and provides feedback to individuals.
- Monitors progress and leads discussion with staff each period.
- Participates in the development and implementation of corrective action plans.
- Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
- Attends and participates in all pertinent meetings.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._
Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Room Attendant - Housekeeper
San Diego, CA job
Opportunity: Room Attendant Clean and maintain guest rooms to ensure rooms meet established standards. Your Growth Path Housekeeping Supervisor - Assistant Executive Housekeeper - Executive Housekeeper Your Focus * Greet guests upon interaction with a warm and friendly greeting.
* Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
* Change bed linens and replace towels and other amenities.
* Clean and polish furniture and fixtures; dust furniture, walls or equipment.
* Notify managers concerning the need for repairs in guest rooms.
* Process guest items left in rooms according to lost and found policy.
* Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
* Perform house person and lobby attendant duties when short staffed or during peak periods.
* Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
* Ensure overall guest satisfaction.
* Perform other duties as requested by management.
Your Background and Skills
* High School diploma preferred.
* Previous housekeeping experience required or equivalent training.
* Understand and communicate in English.
HHM Hotels Benefits and Perks
* Competitive wages for full time and part time opportunities
* Medical, Dental and Vision Health Insurance
* Paid Time Off
* 401k Company Match
* Daily Pay
* Free Basic Life Insurance
* Travel Discounts
* Commuter Transit and Commuter Parking Benefits
* Employee Assistance and Wellness Program
* Educational/Professional Development
* Referral Bonus Program
Work Environment and Context
* Work schedule varies and may include working on holidays, and weekends.
* Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
Source: HHM Hotels
Auto-ApplyGroup Housing Coordinator
Coronado, CA job
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
Auto-ApplySteward (Dishwasher)
San Diego, CA job
Opportunity: Steward / Dishwasher Perform dishwashing and kitchen cleaning functions. Your Growth Path Cook or Stewarding Supervisor - Executive Steward or Sous Chef Your Focus * Wash dishes, glassware, flatware, pots and pans. * Operate dishwashing and other kitchen cleaning equipment.
* Place clean dishes, utensils, or cooking equipment in storage areas.
* Maintain kitchen work areas, equipment, or utensils in clean and orderly condition.
* Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars.
* Sweep and wash floors and clean trash cans.
* Sort and remove trash, placing it in designated pickup areas.
* Perform food preparation functions in the event of staffing shortages or during peak periods.
* Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
* Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
* Perform other duties as requested by management.
Your Background and Skills
* HighSchool diploma or equivalent preferred.
* Previous stewarding experience required or equivalent training.
HHM Hotels Benefits and Perks
* Competitive wages for full time and part time opportunities
* Medical, Dental and Vision Health Insurance
* Paid Time Off
* 401k Company Match
* Daily Pay
* Free Basic Life Insurance
* 24/7 access to TELUS Health, a confidential work-life resource.
* Travel Discounts
* Commuter Transit and Commuter Parking Benefits
* Employee Assistance and Wellness Program
* Educational/Professional Development
* Referral Bonus Program
Work Environment and Context
* Work schedule varies and may include working on holidays, and weekends, etc.
* Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping and kneeling.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
Source: HHM Hotels
Auto-Apply