Sonesta Hotels jobs in Saint Louis, MO

The Director of Food and Beverage sets the tone for Sonesta's Culture of Caring. We expect leaders to focus on creating amazing moments for guests and team members and dig deep to find ways to create success for their team. Sonesta managers are guest-focused (both internal and external), achievement-oriented leaders. The role's primary responsibility is to promote and implement property-wide strategies that will increase guest satisfaction, reduce employee turnover, maintain revenue and payroll budgets, and meet and exceed productivity goals. Job Description Work Environment The person in this role works mostly in a service environment, with some office time reserved for administrative tasks. Physical Demands • The person in this role may be exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. • The person in this role may be asked to lift, carry, push, pull or otherwise move objects. • Must be able to tolerate extreme temperatures - i.e. freezers, loading dock. Expected Hours of Work: • Must be flexible to work variable days of the week to include weekends and holidays. • Must be flexible to work variable shifts (days, nights, overnights). • Ten to twelve-hour shifts sometimes required. Education and Experience • High school graduate, some college or equivalent. Bachelor's Degree preferred. • Must have a minimum of five (5) years of experience in the management of FOH Food and Beverage operations • Must have a minimum of eight (8) years of experience in the management of BOH Food and Beverage operations and culinary, sales, and service backgrounds are required • Experience in several F&B departments is required. • Must be able to obtain and maintain any required licenses, certificates, and permits. • Experience with FOH operations and beverage management a must • Experience in Hotel culinary and Banquet operations required Principle Duties and Responsibilities (Essential Functions) include: Operational/Functional: • Plan and direct all day-to-day functions of the Food and Beverage department and consistently meet and exceed established goals. • Implement all hotel and company policies. Implement effective food and beverage and labor cost controls. • Establish prices and menus for each F&B outlet based on profitability and local competition. • Monitor the competition, review service satisfaction scores, and make appropriate recommendations to maintain the competitive edge. • Assign and delegate tasks to managers of the different F&B sub-departments and ensure those profit objectives, service standards, food quality, safety, and cleanliness standards are met and exceeded. • Manage all service aspects of the Food and Beverage department. • Maintain a professional atmosphere throughout the Food and Beverage division. • Ensure all Sonesta safety and sanitation standards are adhered to; this includes all local liquor and food safety regulations. • Maintain high standards of personal appearance and grooming. • Perform other duties and projects as requested by management. Strategy and Planning: • Establish the annual plan, the monthly forecast, and the marketing plan. Follow-up on Capital Budget and all repairs and maintenance items related to the Food and Beverage operations. • Direct and complete scheduled inventories. • Develop and implement weekly work schedules for all food and beverage outlets in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. • Collaborate with the Sales & Catering managers to develop attractive prices and menus for each F&B outlet, based on profitability and local competition. Financial Management: • Monitor payroll in the department ensuring meal breaks are taken and time-cards are accurate. • Manage the operating budget and achieve all revenue and expense targets. • Develop and monitor the food and beverage budget and the forecasting process. Managing your Team: • Interview, hire, train, and promote Food and Beverage staff. Provide constructive and consistent feedback and recommend disciplinary action when appropriate. • Coach and train the Food and Beverage leadership team and hold them accountable for their performance. Ensure they do the same for their respective teams. • Ensure all F&B employees receive proper training applicable to their position and career aspirations in accordance with company policy and/or local laws. • Manage the performance evaluation process of all team members. • Ensure employees are treated fairly and equitably. • Coach team by providing specific feedback to improve knowledge, skills, and performance. • Establish and maintain open, collaborative relationships with direct reports and the entire Food & Beverage team. Ensures direct reports do the same for their team Leading with Passion • Motivate employees to perform to their highest standard and establish a trusting environment to enrich the culture. • Focus on the mission and well-being of the division, hotel, and company. • Lead by example and operate with integrity and respect. • Inspire your team to embrace and demonstrate Sonesta's core values and guest service standards. Qualifications and Skills • Complete knowledge of every F&B-related subject in an upscale property • Must be able to handle pressure in a fast-paced environment • Excellent oral and written communication. • Excellent organization skills. • Proficient in Microsoft Word, Excel, and PowerPoint. • Expert knowledge of Food and Beverage cost controls. • Must have the ability to motivate restaurant staff and maintain a cohesive team. • Must be able to suggestively sell menu items, beverages, and wines. • Must be able to endure abundant physical movements in carrying out job duties. • Must be willing to cook alongside the other members of the BOH team Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Additional InformationEvening Shift Job Number25198319 Job CategoryHousekeeping & Laundry LocationMarriott St. Louis Grand, 800 Washington Avenue, Saint Louis, Missouri, United States, 63101VIEW ON MAP ScheduleFull Time Located Remotely?N Type Non-Management Pay Range: $17.60-$17.60 per hour POSITION SUMMARY Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Post caution signs. Contact other departments directly for urgent repairs. Deliver guest requests and set up furniture items in guest rooms as requested. Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts. Clean, maintain, and store cleaning equipment. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded a housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Visually inspect tools, equipment, or machines (e.g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down a ladder. Stand, sit, kneel, or walk for an extended period across an entire work shift. Perform other reasonable job duties as requested by Supervisors. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional InformationEvening Shift Job Number25198342 Job CategoryFood and Beverage & Culinary LocationMarriott St. Louis Grand, 800 Washington Avenue, Saint Louis, Missouri, United States, 63101VIEW ON MAP ScheduleFull Time Located Remotely?N Type Non-Management Pay Range: $7.63-$7.63 per hour Tip Eligible: Y POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

**Additional Information** **Job Number** 25178772 **Job Category** Administrative **Location** The Ritz-Carlton St. Louis, 100 Carondelet Plaza, Clayton, Missouri, United States, 63105VIEW ON MAP (******************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $22.00-$22.00 per hour **POSITION SUMMARY** Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a "guest first" mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

**Additional Information** Relocation Assistance Available **Job Number** 25177749 **Job Category** Event Management **Location** Marriott St. Louis Grand, 800 Washington Avenue, Saint Louis, Missouri, United States, 63101VIEW ON MAP (************************************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $92,000 - $123,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Manages all event service, banquet and event technology operations and staff on a daily basis. Core area of responsibility is the event operation team, including the Senior Banquet Managers, Banquet Managers, Senior Event Service Managers, Event Service Managers, Event Technology and Operations Managers. Position ensures the highest level of service throughout the event phase. Maximizes revenue opportunities by up-selling during the event phase and maximizes profit by effectively managing costs. The position is responsible for achieving guest and employee satisfaction and for managing the financial performance of the Event Operations Department. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR - 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area. **CORE WORK ACTIVITIES** **Managing Event Management Operations and Budgets** - Works with the management team to develop and implement the business plan and long term strategies for event operations. - Establishes and monitors measurable goals for the department. - Champions all standards, policies and procedures in the Event Operations departments. - Oversees the execution of event logistics for all events. - Oversees the administrative processes associated with the event phase of a function and the associated transitions between all event phases as they relate to the service delivery team. - Ensures function space and corresponding heart of the house areas are cleaned and maintained. - Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines. - Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. - Participates in MVP audits and level certification for all technicians. - Ensures employees maintain required certification. - Assists with implementation and execution of all event related corporate initiatives and promotions. **Managing Profitability** - Ensures department is working within budget and adjusts expenditures according to revenues. - Maintains awareness of current trends in event management and integrates into the operation in a timely manner. - Reviews effectiveness of event operations annually and makes appropriate adjustments. **Ensuring Exceptional Customer Service** - Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions. - Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. - Maintains customer satisfaction to insure retention and growth of business through referrals and repeat events. **Leading Event Management Teams** - Leads execution of activities in Event Operations to support the Event Management strategy. - Leads event management/operations meetings. - Coordinates the Event Operations members of Event Delivery teams. - Works with culinary team to ensure compliance to food handling and sanitation standards. - Works with Human Resources to ensure compliance with all applicable laws and regulations. - Ensures that regular, ongoing communication is happening in all areas of event operations. **Maintaining Relationships with Property Stakeholders** - Communicates effectively with property departments outside of Event Operations. - Maintains a strong working relationship with guests/clients, vendors and competitors. **Conducting Human Resources Activities** - Reviews staffing levels to ensure that guest service and operational needs are met. - Works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts. - Attends pre-event meetings to understand group needs, set appropriate expectations and gather critical information to communicate to Event Operations Team. - Ensures disciplinary procedures and documentation are completed according to Standard Operating Procedures and Local Standard Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** Open availability required **Job Number** 25188612 **Job Category** Food and Beverage & Culinary **Location** Marriott St. Louis Grand, 800 Washington Avenue, Saint Louis, Missouri, United States, 63101VIEW ON MAP (************************************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $18.33-$18.33 per hour **POSITION SUMMARY** Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** **Job Number** 25185052 **Job Category** Landscaping & Grounds **Location** Marriott St. Louis Grand, 800 Washington Avenue, Saint Louis, Missouri, United States, 63101VIEW ON MAP (************************************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $16.00-$16.00 per hour **POSITION SUMMARY** Monitor property grounds to ensure a pleasant appearance. Maintain lawns by mowing, edging, raking leaves, and performing other lawn maintenance functions. Wash, clean, and re-fuel all equipment after use. Maintain flower beds, baskets, and boxes by watering, removing weeds, trimming, and performing other maintenance. Remove and bag trash from all exterior trash cans. Maintain the appearance of fountains, planters, or other grounds features by cleaning, replacing or making repairs. Maintain the appearance and safety of sidewalks, driveways, cart paths, or parking lots by filling in cracks, holes, and making other repairs. Operate tractors, trucks, or utility vehicles to transport equipment and supplies. Follow all company and safety and security policies and procedures; report defective equipment, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Support team to reach common goals. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Removal of snow and maintenance of ice management (if applicable). Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence. Serves as the event planner's primary contact (following turnover) on property and is responsible for his/her experience. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the event management or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Executing Event Operations • Solve problems and/or suggest alternatives to previous arrangements if necessary. • Leads pre-event and post-event meetings for assigned groups. • Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions. • Manages customer budgets to maximize revenue and meet customer needs. • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. • Conducts pre- and post-event meetings as required to review/communicate group needs and feedback. • Manages group room blocks and meeting space for assigned groups. • Adheres to all standards, policies, and procedures. • Celebrates successes and publicly recognizes the contributions of team members. Executing the Sales and Marketing Strategy • Up-sells products and services throughout the event process. • Participates in customer site inspections and assists with the sales process when necessary. • Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event). Managing Profitability • Manages revenue and profitability associated with events. • Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups. • Reviews billing and payments with clients. Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels. • Handles guest problems and complaints. • Makes presence known to customer at all times during entire event process. • Follows up with customer post-event. • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. • Strives to improve service performance. • Sets a positive example for guest relations. • Reviews comment cards and guest satisfaction results with associates. • Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

**Additional Information** Relocation Assistance Available **Job Number** 25194164 **Job Category** Food and Beverage & Culinary **Location** Marriott St. Louis Grand, 800 Washington Avenue, Saint Louis, Missouri, United States, 63101VIEW ON MAP (************************************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $87,000 - $119,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area. OR - 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area. **CORE WORK ACTIVITIES** **Assisting in Leading Kitchen Operations for Property** - Provides direction for all day-to-day operations. - Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps. - Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. - Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. - Encourages and builds mutual trust, respect, and cooperation among team members. - Serving as a role model to demonstrate appropriate behaviors. - Ensures property policies are administered fairly and consistently. - Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. - Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. - Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. - Supervises and coordinates activities of cooks and workers engaged in food preparation. - Demonstrate new cooking techniques and equipment to staff. **Setting and Maintaining Goals for Culinary Function and Activities** - Develops and implements guidelines and control procedures for purchasing and receiving areas. - Establishes goals including performance goals, budget goals, team goals, etc. - Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. - Manages department controllable expenses including food cost, supplies, uniforms and equipment. - Participates in the budgeting process for areas of responsibility. - Knows and implements the brand's safety standards. **Ensuring Culinary Standards and Responsibilities are Met** - Provides direction for menu development. - Monitors the quality of raw and cooked food products to ensure that standards are met. - Determines how food should be presented, and create decorative food displays. - Recognizes superior quality products, presentations and flavor. - Ensures compliance with food handling and sanitation standards. - Follows proper handling and right temperature of all food products. - Ensures employees maintain required food handling and sanitation certifications. - Maintains purchasing, receiving and food storage standards. - Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. **Ensuring Exceptional Customer Service** - Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. - Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. - Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. - Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. - Interacts with guests to obtain feedback on product quality and service levels. - Responds to and handles guest problems and complaints. - Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. - Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. **Managing and Conducting Human Resource Activities** - Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. - Ensures employees are treated fairly and equitably. - Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. - Administers the performance appraisal process for direct report managers. - Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. - Observes service behaviors of employees and provides feedback to individuals and or managers. - Manages employee progressive discipline procedures for areas of responsibility. - Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. **Additional Responsibilities** - Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. - Analyzes information and evaluating results to choose the best solution and solve problems. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Supervises the daily kitchen utility operations and staff. Responsible for dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Supervises kitchen employees not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 4 years experience in the procurement, food and beverage, culinary, or related professional area. OR * 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the procurement, food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Day-to-Day Operations * Orders necessary supplies and verifies workers have supplies, equipment, tools, and uniforms necessary to do their jobs. * Schedules events, programs, and activities, as well as the work of others. * Monitors the inflow of ordered materials and the maintenance of current materials. * Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. * Supervises dishroom shift operations. * Performs all duties of utility employees as necessary. * Maintains all equipment, china, glass and silver and verifies adequate cleaning of each. * Coordinates banquet plating and food running with Banquet Chef and Banquet Maitre'd. * Operates and maintains all department equipment and reports malfunctions. * Trains staff in proper breakdown procedures for banquets, restaurants, room service and employee cafeteria. * Conducts china, glass and silver inventories. * Purchases appropriate supplies and manage inventories according to budget. * Interacts with vendors and Health Department representatives as required. * Verifies employees maintain required food handling and sanitation certifications. * Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. * Participates in the scheduling of employees to business demands and for tracks employee time and attendance. * Assists in payroll administration. * Verifies compliance with all Food & Beverage policies, standards and procedures. * Inspect supplies, equipment, and work areas in order to verify efficient service and conformance to standards. * Maintains inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel. Leading Kitchen Team * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Supervises employees and all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. * Monitors employee productivity. * Serves as a role model to demonstrate appropriate behaviors. * Participates in activities to achieve and exceed performance goals, budget goals, team goals, etc. * Encourages and builds mutual trust, respect, and cooperation among team members. * Conducts regular on-going communication with employees to create awareness of business objectives and communicate expectations, recognizes performance and produces desired results. * Participates in the supervises of department's controllable expenses to achieve or exceed budgeted goals. * Understands the impact of departments operation on the overall property financial goals and objectives. Ensuring Exceptional Customer Service * Attends meetings and communicates with executives, peers, and subordinates as an effort to improve quality of service. * Supervises day-to-day operations, verifies the quality, standards and meeting the expectations of the customers on a daily basis. * Empowers employees to provide excellent customer service. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing and Conducting Human Resource Activities * Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. * Participates in recruiting, interviewing, hiring, and promoting employees in the organization. * Assists as needed in the interviewing and hiring of employee team members with appropriate skills. * Participates in the employee performance appraisal process, providing feedback as needed. * Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. * Participates in employee progress discipline procedures. The hourly pay range for this position is $25.77 to $30.77. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

**Additional Information** Relocation Assistance Available **Job Number** 25165566 **Job Category** Rooms & Guest Services Operations **Location** Marriott St. Louis Grand, 800 Washington Avenue, Saint Louis, Missouri, United States, 63101VIEW ON MAP (************************************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $57,000 - $71,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR - 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. **CORE WORK ACTIVITIES** **Leading Room Operations Team** - Verifies that goals are being translated to the team as they relate to guest tracking and productivity. - Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. - Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths. - Verifies that the team has the capabilities to meet expectations. - Leads by example demonstrating self-confidence, energy and enthusiasm. - Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them. **Managing Property Rooms Operations Function(s)** - Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping). - Follows property specific second effort and recovery plan. - Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters. - Takes proactive approaches when dealing with employee concerns. - Extends professionalism and courtesy to employees at all times. - Communicates/updates all goals and results with employees. - Meets semiannually with staff on a one-to-one basis. - Assists/teaches the team scheduling against guest and hours/occupied room goals. - Performs hourly job functions as needed. - Performs other duties, as assigned, to meet business needs. **Managing and Monitoring Activities that Affect the Guest Experience** - Understands the brand's service culture. - Provides excellent customer service by being readily available/approachable for all guests. - Strives to continually improve guest and employee satisfaction. - Takes proactive approaches when dealing with guest concerns. - Extends professionalism and courtesy to guests at all times. - Responds timely to customer service department request. - Verifies that all team members meet or exceed all hospitality requirements. **Managing Profitability** - Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD). - Verifies that a viable key control program is in place. - Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. - Strives to maximize the financial performance of the department. **Conducting Human Resources Activities** - Interviews and assists in making hiring decisions. - Receives hiring recommendations from team supervisors. - Verifies that orientations for new team members are thorough and completed in a timely fashion. - Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns. - Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. - Celebrates successes and publicly recognizes the contributions of team members. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** **Job Number** 25177759 **Job Category** Food and Beverage & Culinary **Location** Marriott St. Louis Grand, 800 Washington Avenue, Saint Louis, Missouri, United States, 63101VIEW ON MAP (************************************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $18.57-$18.57 per hour **POSITION SUMMARY** Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Set up, stock, and maintain work areas. Input orders into cash register system and collect payment from customer. Take orders, record in MICROS system and prepare food and coffee beverages. Ensure that appliances (e.g., coffee makers) are turned on/off at the appropriate times. Bus coffee cart areas and tables. Clean dishes, utensils, work areas, tables and equipment throughout the day. Obtain change required for expected business level. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Director of Finance sets the tone for Sonesta's Culture of Caring. We expect leaders to focus on creating amazing moments for guests and team members and dig deep to find ways to create success for their team. The Director of Finance is responsible for creating and executing business plans that are aligned with the property's and brand's business strategies. The responsibilities of the Director of Finance include planning, organizing, directing and controlling the financial operations while ensuring the security of hotel assets, maximizing the return on investment, providing timely and accurate reporting and analysis of results and integrity of the management information systems in a decentralized accounting environment. As a member of the hotel's Executive Committee, the Director of Finance is a highly visible role with exposure to Senior Corporate leaders and Asset Managers of owning entities. Sonesta managers are charged with providing strategic vision, ensuring tactical execution, actively managing their department to achieve the company's revenue, profitability goals and objectives. The ideal candidate has a passion for building and motivating teams that achieve results. Sonesta managers are guest-focused (both internal and external) achievement-oriented leaders. Job Description Work Environment Majority of work takes place indoors in an office environment. Physical Demands The person in this role may be exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly. The person in this role may be carrying, lifting or pulling items weighing up to 50lbs and pushing and / or pulling approximately 200lbs. The person in this role will be frequently standing up, bending, climbing, kneeling and moving about the hotel. Expected Hours of Work Must be flexible to work variable days of the week to include weekends and holidays. Must be flexible to work variable shifts (days, nights, overnights). Ten to twelve hour shifts sometimes required. Travel Up to 10% travel may be required. Education and Experience Bachelor's degree in Accounting/Finance or equivalent required. 8+ years' experience in accounting in a hotel environment. CPA certification or MBA degree preferred. Demonstrated progressive career growth and a pattern of exceptional performance. Principle duties and responsibilities (Essential Functions) include: Operational/Functional Ensure compliance with company policies and local standard operating procedures. Lead in the completion, review and presentation of monthly forecasts, annual operating and capital budgets and business plans prepared by hotel management team to provide stakeholders with reasonable and achievable guidelines of performance aligned with the Company's and brand's strategic direction. Prepare accurate, timely and complete monthly financial statements with detailed workpapers and schedules in accordance with the company's policies and procedures, applicable hotel management agreements, Generally Accepted Accounting Principles (GAAP) and the Uniform System of Accounts for the Lodging Industry (USALI). Develop and implement local accounting and financial control procedures and systems to ensure compliance with Sarbanes-Oxley (Sox) 404 key controls, safeguard assets, improve operations and profitability. Responsible for risk management to preserve hotel property and reduce potential liability claims. Ensure hotel complies with all federal, state and local laws and fiscal regulations, including license and permit requirements. Manage and control receivables, payables, credit, payroll, cash handling and treasury functions with the hotel's accounting department staff. Develop, implement and monitor hotel-specific A/R Responsibility Matrix and credit and collection practices in compliance with company-level policies and procedures. Distribute outlook and forecast information as an up-to-date management tool for operating departments, review and analyze variance versus actual results to measure and improve accuracy. Collaborate with department managers to provide stakeholders with meaningful explanations for variances to budget. Maintain insurance coverage for protection against property losses and potential liabilities. Use financial and operational performance analysis, including benchmarking, to maximize hotel's revenue, GOP flow-through and bottom-line financial return. Assist operations to improve the accuracy of work schedules and set labor standards to maximize productivity. Monitor and accurately measure actual labor usage versus labor standards to ensure timely reporting and decision-making. Comply with record retention as required for internal and external audits, coordinate audit visits and respond to auditor requests. Ensure compliance with government regulations, federal, state and local laws and contractual agreements, including CBA's. Monitor purchasing/ordering/delivery compliance, analyze reports from company mandated buying programs, and approve all purchases, salaries and expenses. Ensure timely and accurate sales, use and occupancy tax return and compliance form filing preparation as required. Perform any other job-related duties as assigned. Strategy and Planning Set departmental goals and strategy to align to company mission. Provide leadership by clearly communicating financial concepts when rolling out initiatives and projects, measures and reports on actual versus anticipated results. Develop a strong business relationship with owners by understanding the priorities and strategic focus, attending and participating in meetings, addressing owner requests and initiatives, and demonstrating a comprehensive understanding of the terms and provisions of hotel management agreements. Ensure that all licenses, permits, contracts and legal agreements are up to date. Managing your Team Interview, hire, train, and promote Finance department staff. Provide constructive and consistent feedback and recommend disciplinary action when appropriate. Ensure team members receive proper training applicable to their position and career aspirations and in accordance with company policy. Responsible for monitoring, measuring, and recognizing performance of team members who directly report to the role and indirect reports Support, comply and promote company initiative, policies and guidelines. Handle employee issues in a professional and timely manner. Leading with Passion Responsible for ensuring success through the eyes of employees, guests, and owners. Promote teamwork and quality service to all stakeholders including guests, vendors, Accounting staff, regulatory agencies and owners. Utilize and collaborate with resources across different departments and corporate office. Capable of influencing employees to perform to their highest standard and establishing a trusting environment to enrich the culture. Focus on the mission and well-being of the department, hotel, and company as a whole. Lead by example and operate with integrity and respect. Inspire your team to embrace and demonstrate our values and GUEST People Standards. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

The Night Auditor (NA) is responsible for accurately balancing all hotel income and expenses for every 24 hour hotel operating period. The NA also acts as a Guest Service Agent for the overnight front desk shift at the hotel. The NA is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk. The NA will act as the hotel system liaison during night hours. The NA will call in and open tickets with Opera, SynXis, or system support during the overnight hours if a system fails or issues occur. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Balance and audit room revenue, food and beverage revenue and telephone revenue for accuracy; assist in the preparation of all reports relevant to daily revenues. Balance and audit all room tax charges, cashier reports, and guest house accounts for accuracy. Complete and transmit daily management/accounting reports with any supporting documentation ensuring the accurate accounting of the hotel revenues and expenses. Prepare General Manager daily, weekly and month end reporting packs. Assist in the set up the complimentary breakfast service to include hot and cold food service, juice and coffee stations, and all supplies. Assist in the washing, drying, and folding of hotel laundry. Act as the security point of contact during various times in the shift. Communicate with the Operations Manager to resolve accounting discrepancies and to request or provide information. Register guests, issue room keys, and provide information on hotel services, room location, and Travel Pass rewards program. Answer phones in a prompt and courteous manner. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue. Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales. Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes. Comply with federal, state and local laws regarding health, safety, and alcohol services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent required. One year of previous hotel experience preferred. Previous background from the extended stay industry preferred. Reading and writing skills are utilized when compiling department records, guest registration and reservation information Ability to speak, read, and write fluent English; other languages beneficial. Professional verbal and written communication skills. Mathematical skills, including basic math, percentages, and variances preferred. Problem solving, reasoning, motivating, organizational and training abilities preferred. Experience with Microsoft Office and Opera systems preferred. Valid driver's license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 50 pounds. Frequently handling objects and equipment. Standing for extended periods of time. Will be required to obtain a ServSafe certification. May be required to obtain a TIPS certification. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors. Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

As a Barback, you will be responsible for preparing and servicing permanent and portable bars throughout the hotel ensuring that all bar/lounge equipment and supplies are in excellent condition and at the proper level throughout all hours of operation in order to ensure proper service to all guests . Key Job Functions Retrieve orders from the storeroom, visually check stock, and reconcile with written requisitions to ensure order accuracy and re-check stock upon delivery Prepare the bar by cutting, slicing,g and peeling perishable garnishes and fruits, mixing and pouring juices, and storing back-up supplies in prescribed containers Check with and assist the bartender to stock and maintain the bar to include, but not limited to, paper products, straws and stirrers, condiments, glassware, ice, and produce Transport taps and replace, and perform routine maintenance on beer kegs Communicate with bartenders and wait staff to ensure and maintain guest satisfaction. Maintain cleanliness of bar area, beer lockers, refrigerators, and storage areas under federal, state, local, and company codes Maintain a discreet, non-intrusive manner. Participate in restaurant/hotel promotions and practices. Communicate with management whenever opportunities occur (guest complaints, shortages of supplies and products, guest or associate injuries). Follow proper ordering and payment procedures. Specifically, thank the guest and invite them to return Deliver Passionate & Engaging Service to our Guests You will be passionate and truly engaged in taking care of our guests, recognizing individual guests, and anticipating their unique needs to exceed their expectations You will consistently deliver our GUEST model: Greet or welcome everyone warmly with a smile Use eye and ear contact, and the guest's name Establish/anticipate needs Solve and own all requests/complaints Thank everyone Build a solid relationship with your Colleagues Treat colleagues with respect and dignity Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description. Qualifications and Skills To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1-2 years of experience working in a bar or a similar environment High School diploma or equivalent plus some customer service experience. Some college preferred. Must speak fluent English. Track record of delivering exceptional guest and client experience Excellent time management skills Demonstrable expertise in analysis and action taking Excellent oral and written communication Excellent organization skills Appropriate professional appearance and demeanor Carrying or lifting items weighing up to 50 pounds Moving about the public areas Communicating with other people Handling objects, products, and computer equipment Bending, stooping, kneeling Additional Job Information/Anticipated Pay Range Pay Rate $13.75/hr. plus tips. Base pay offered may vary depending on various factors including but not limited to job-related knowledge, skills, and job-specific experience/overall experience. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.