The Service BDC Associate is responsible for generating sales appointments with customers that contact the dealership via the internet for service of new and/or pre-owned vehicles. The BDC Internet Service Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest. The service BDC associate will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs.
Duties and Responsibilities:
* Respond to internet inquiries with courtesy, accuracy and professionalism.
* Promptly and accurately enter all customer inquiry data into the CRM.
* Generate service appointments.
* Conduct phone surveys to assess customer preferences and quality of experience.
* Effectively utilize lead management tools.
* Compile all necessary reports, forms and other documentation on a timely basis.
* Perform cashier duties as requested.
* Perform other job-related duties as assigned.
* Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers. Coordinator
$24k-31k yearly est. 10d ago
Looking for a job?
Let Zippia find it for you.
Service Porter - Cadillac of South Charlotte
Sonic Automotive 4.6
Sonic Automotive job in Pineville, NC
At Cadillac of South Charlotte, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.
Job Description
The Service Greeter/Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience and maintaining an orderly service parking area.
Duties and Responsibilities:
· Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location
· Determines if customers coming into service have an appointment. Records customer's name, VIN, tag number, mileage, and existing vehicle damage (walk around)
· Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up
· Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation
· Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business
· Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service
· Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot
· Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.
· Drives vehicles to and from service lane, service stalls, and parking lot as needed.
· Makes key tags for vehicles
· Maintains a professional appearance
· Performs other duties as assigned
· Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
Qualifications
· To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
· The requirements listed are representative of the knowledge, skill, and/or ability required.
· Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· All applicants must be authorized to work in the USA
· All applicants must perform duties and responsibilities in a safe manner
· All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license
Additional Information
It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
$22k-26k yearly est. 21d ago
Retail Parts Pro
Advance Auto Parts 4.2
Charlotte, NC job
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
What is a Retail Parts Pro?
Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.
Primary Responsibilities
Provide GAS2 selling experience for DIY customer visits and phone calls
Achieve personal / store sales goals and service objectives
Manage DIY services including battery installation, testing, wiper installs, etc.
Ensure high standards of customer service and store appearance standards
Key holder responsibilities (task assignment and completion, safety, open/close duties)
Secondary Responsibilities
Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
Provide DIY services including battery installation, testing, wiper installs, etc.
Success Factors
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
Expert at testing and diagnostic equipment for DIY services
ASE P2 certified or ASE ready equivalent
Advanced solution, project and product quality recommendation ability
Advanced parts lookup and sourcing
Advanced selling skills for DIY
Essential Job Skills Necessary for Success as a Retail Parts Pro
Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
Understand and execute instructions furnished in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Retail Parts Pro up for Success
3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
Education
Certificates, Licenses, Registrations
Must have a valid driver's license
ASE certification preferred, but not required
Physical Demands
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
California Residents click below for Privacy Notice:
***************************************************
$25k-30k yearly est. 2d ago
ISO Parts Pro Store 4912
Advance Auto Parts 4.2
Charlotte, NC job
Primary Responsibilities
Build and maintain strategic customer relationships
Achieve productivity and service objectives
Dispatch drivers ensuring delivery standards are achieved
Build and maintain a network of second source suppliers as needed for strategic customer
Partner with GM to ensure proper driver coverage
Secondary Responsibilities
* Maintain core bank and strategic returns
* Partner with SAM and leadership on account needs
Essential Job Skills Necessary for Success as a ISO Parts Pro
* Working knowledge of automotive systems, and diagnostic ability to include: Ignition, internal engine, suspension,
brakes, electronic, exhaust, etc.
Speak and write English (Spanish a plus)
The Ability to communicate effectively and build strong relationships with customers, peers and management
Ability to read and interpret documents such as P&L, safety rules, operating and maintenance instructions, parts
catalogs, and procedure manuals; ability to write simple correspondence
* Understand and execute instructions furnished in written, oral, or diagram form
* Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common
fractions, and decimals
Familiarity with the Microsoft Office Suite (i.e. Word, Excel)
Strong organizational skills
Ability to work an assortment of days, evenings, and weekends as needed
California Residents click below for Privacy Notice:
***************************************************
$28k-34k yearly est. 2d ago
Store Driver
Advance Auto Parts 4.2
Charlotte, NC job
Responsibilities
Pick, stage and safely deliver parts to pro customers
Pick up returns and cores
Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
Daily collection of credit accounts
Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
Assist in upselling and cross-selling products to increase average transaction value
Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
General stocking including truck stocking, back stock and cycle counts
Maintain knowledge of product inventory and new arrivals to assist with sales
Engage with walk-in customers to understand their needs and recommend appropriate parts or services
Other duties as assigned
Success Factors
Safe driving and navigation ability
Ability to use delivery board system
Friendly and persuasive communication
Ability to locate and stock parts Safety knowledge and skills
Operating inventory systems (Back stock) and store equipment
Sales aptitude and customer service orientation
Ability to identify customer needs and recommend solutions
Essential Job Skills Necessary for Success as a Driver
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers,0 peers and leadership
Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals
Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals Ability to work an assortment of days, evenings and weekends as needed
Confidence in engaging customers and promoting products
Willing to learn about new products and sales techniques
Prior Experience that Sets a Driver up for Success
* Automotive parts experience is preferred
Education
* High school diploma or equivalent
Certificates, Licenses, Registrations
* Must have a valid driver's license with an acceptable driving record
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
California Residents click below for Privacy Notice:
***************************************************
$18k-23k yearly est. 2d ago
Operations Manager
Copart 4.8
Gastonia, NC job
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
Reports To: General Manager (GM) or Assistant General Manager (AGM)
Position Summary
The Operations Manager plays a vital leadership role in overseeing yard and facility operations, ensuring exceptional customer service, and executing company processes in alignment with Copart standards. Reporting to the GM or AGM, this position is responsible for building and managing a high-performing team, maintaining operational excellence, and delivering the unique Copart experience to customers.
* Lead, hire, train, and support staff to meet performance and service goals.
* Ensure daily operations meet or exceed company standards and customer expectations.
* Manage scheduling, attendance, and payroll processes.
* Oversee cash handling, including daily bank deposits.
* Maintain inventory and order supplies as needed.
* Conduct regular team meetings and performance reviews.
* Manage vendor contracts and ensure compliance documentation.
* Ensure equipment and facility maintenance, including safety protocols.
* Address staff and customer concerns professionally.
* Foster positive employee relations.
* Oversee day-to-day operations and ensure process compliance.
* Travel occasionally to other locations and respond to facility alarms if needed.
* Perform additional duties as assigned.
* Excel in working effectively in both office and outdoor environments across diverse climates and weather conditions.
Required Skills & Experience:
* Minimum of three (3) years in operations management or a related field preferred, demonstrating a commitment to excellence.
* High School Diploma (GED) required; some college preferred, reflecting a dedication to growth.
* Proficiency in Microsoft Office Suite is essential for effective communication and organization.
* Excellent verbal and written communication skills are required to inspire and connect.
* Ability to recruit, train, develop, and motivate staff reflects a passion for leadership.
* Strong customer service skills are necessary for creating positive experiences.
* Typing speed of at least 45 words per minute required for efficiency.
* Fluency in English is mandatory for clear communication, bilingual proficiency is a plus.
* Basic accounting and inventory management skills are needed for financial responsibility.
* Ability to thrive in a fast-paced environment emphasizes adaptability.
* Experience managing multiple processes for employees showcases organizational skills.
* Conflict resolution proficiency is necessary for fostering collaboration.
* Valid transportation is essential for accessibility.
Pay: $59,752 - $67,269
Benefits Summary:
* Medical/Dental/Vision
* 401k plus a company match
* ESPP - Employee Stock Purchase Plan
* EAP - Employee Assistance Program (no cost to you)
* Vacation & Sick pay
* Paid Company Holidays
* Life and AD&D Insurance
* Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
* E-verify Participation
* Right to Work
$59.8k-67.3k yearly Auto-Apply 6d ago
Customer Service Representative
Copart 4.8
Gastonia, NC job
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
* One year of office support experience in a customer service role preferred
* High School diploma
* Excellent customer service skills and attitude
* Excellent written and verbal skills
* Proficient with office equipment
* Attention to detail
* Problem-solving
* Computer proficiency - MS Suite
* Typing speed 45WPM
* Professional appearance
* Ability to multi-task in a fast-paced environment
* Bilingual skills a plus
* Occasional overtime as needed
Pay: $18.00 - $20.29/ Hour.
Benefits Summary:
* Medical/Dental/Vision
* 401k plus a company match
* ESPP - Employee Stock Purchase Plan
* EAP - Employee Assistance Program (no cost to you)
* Vacation & Sick pay
* Paid Company Holidays
* Life and AD&D Insurance
* Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
* E-verify Participation
* Right to Work
$18-20.3 hourly Auto-Apply 6d ago
PT Preload Supervisor
United Parcel Service 4.6
Rock Hill, SC job
Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Job Summary This position trains and supervises Package Handlers and Clerks on safety, productivity, and various job-related tasks. This position holds teams accountable for attendance and submits timecards. Responsibilities: Develops and maintains good working relationships with employees, management and customers. Facilitates training with new and current employees. Conducts and participates in group meetings. Coordinates evaluations with management. Determines best solutions for package concerns. Supervises daily activities of package handlers and clerks to ensure all assigned duties are accomplished safely and timely. Understands and consistently demonstrates UPS's high ethical standards and code of conduct. Qualifications: Ability to lift 70 lbs./32 kgs. Availability to work flexible shift hours, up to 5 days per week Strong problem solving skills, with ability to multitask Strong oral and written communication skills Working knowledge of Microsoft Office Ability to work in a fast-paced warehouse environment Bachelor's Degree or International equivalent - Preferred Management experience - Preferred
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
$57k-71k yearly est. 60d+ ago
Motorcycle Technician - Motorcyles of Charlotte
Sonic Automotive 4.6
Sonic Automotive job in Charlotte, NC
Welcome to Motorcycles of Charlotte & Greensboro, one of the Southeast's oldest European Motorcycle Dealers. We specialize in BMW, Ducati, Triumph, Morgan Three-Wheelers, MV Agusta, Ural and Zero. Our goal is to offer a premium experience with what we consider to be the premium/luxury options in motorcycling.
From our sales making sure you are on the right bike for you to the parts department making sure they get the latest gadgets you found for your bike, to the service department making sure your bike is in top form, even while you wait, or simply down to just finding someone to talk motorcycling with on any given day we are here. Come by, make friends, and make us your place to help you enjoy your passion.
What we offer:
Full benefits offered- health, dental, vision and 401k
$75,000 to $100,000 a year is typical compensation
Up to $10,000 sign-on bonus based on experience and qualifications-
Job Description
Accept work assignments from Service Writer / Manager.
Request parts for the job as early as possible when needs become known.
Perform service, repair, and customization work in accordance to factory specifications.
Complete repair work within the scheduled time period
Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
Notify Service Writer / Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of the delay.
Assist Service Writer, when requested, with writing up work orders, communicating with customers, test riding, or any other issue which will help ensure customer satisfaction.
Ensure proper filing of paperwork upon completion of repairs.
Deliver customer's vehicle in cleaner condition than when it was dropped off.
Keep work area clean and assist others with maintaining shop cleanliness.
Maintain technical (PHD and other) qualification by completing any necessary training programs assigned by the Service Manager.
Qualifications
Completion of a factory authorized formal training program such as MMI Service School or equivalent work experience.
Current Motorcycle license.
All Service Technicians are required to own a set of tools within 60 days of hire.
Ability to effectively perform duties in time sensitive environment
Positive attitude, coachable and willing to learn new skills
Detail-oriented and precise
Additional Information
All your information will be kept confidential according to EEO guidelines.
$38k-48k yearly est. 2d ago
IT and Marketing Expense Analyst
Sonic Automotive, Inc. 4.6
Sonic Automotive, Inc. job in Charlotte, NC
The IT and Marketing Expense Analyst is responsible for assessing and accurately coding IT and Marketing vendor invoices. This role prepares IT and Marketing pushdown entries for dealerships and examines vendor billing for discrepancies, providing comprehensive documentation of any variances identified.
Essential Functions
* Reviews all IT and Marketing invoices for valid billing, verifying charges against purchase orders and contracts.
* Demonstrates key attributes for success, including being team-focused, collaborative, and able to deliver high-quality results.
* Is comfortable analyzing large volumes of data and can extrapolate the story the data is telling.
* Prepares Marketing pushdown entries for dealerships.
* Reconciles monthly vendor statements.
* Responds to assigned vendor inquiries.
* Works in an organized manner and communicates effectively via email.
$65k-88k yearly est. 23d ago
Business Development Account Manager- High Point, NC
UPS 4.6
Charlotte, NC job
Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
This position will support a territory including High Point, NC, Salisbury, NC, and Thomasville, NC
Summary
As a Business Development Account Manager, you will play a crucial role in driving our company's growth by identifying and acquiring new business opportunities. You will be responsible for developing and implementing effective sales strategies to reach and exceed sales targets. This role requires a combination of strong interpersonal skills, strategic thinking, and a results-oriented mindset.
Key ResponsibilitiesProspecting and Lead Generation
Identify and research potential clients through various channels.
Generate new leads and opportunities through cold calling, networking, and other outreach methods.
Collaborate with marketing teams to leverage inbound leads and campaigns.
Value Analysis and Presentation
Conduct compelling presentations to showcase our products/services and highlight their value proposition.
Effectively communicate the benefits of our solutions to potential clients.
Market and Product Communication
Understand clients' needs and tailor solutions to meet their specific requirements.
Demonstrates comprehensive understanding of product components, design, features and benefits when communicating product features or design and tailoring the message to meet customer needs.
Sales Strategy and Planning
Develop and execute a strategic sales plan to achieve and exceed sales targets.
Analyze market trends and competitor activities to identify new opportunities.
Negotiation and Closing
Negotiate terms and conditions with potential clients to secure new business.
Close deals efficiently while ensuring customer satisfaction.
Collaboration
Work closely with cross-functional teams, including marketing, product development, and customer support, to ensure a seamless client experience.
Qualifications
Proven track record of success in B2B sales, with a focus on new business acquisition.
Strong understanding of logistics and the ability to articulate our value proposition effectively.
Excellent communication and presentation skills.
Self-motivated with a results-oriented mindset.
Ability to thrive in a fast-paced, dynamic work environment.
Willing to travel.
Bachelor's degree in business, marketing, or a related field (preferred).
Applicants must be currently located in the same geographic area as the position or willing to self-relocate, as relocation assistance is not available.
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
$71k-118k yearly est. Auto-Apply 3d ago
Part-Time Center Associate
UPS 4.6
Charlotte, NC job
The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES
Delivers outstanding customer service to walk-in customers and telephone inquiries
Continuously practices good listening skills with customers, UPS Store team members, and leadership
Takes ownership of the customer's shipping needs and offers viable solutions
Takes action to learn all product and service offerings, alternative solutions, and industry trends
Operates all equipment, software, and devices in an expert fashion and is willing to teach others
Maintains a clean, organized, and safe working environment
Performs other duties as assigned
QUALIFICATIONS
Strong computer skills, including Microsoft Office and Adobe Suites
Outstanding phone skills
Strong verbal and written communication skills, including spelling and math
Prompt, reliable, and responsible
Able to lift 40+ pounds
Willing and able to work 25 to 30 hours per week for a 6-day work week
$32k-43k yearly est. Auto-Apply 60d+ ago
Auto Body Tech Variable- - Cadillac of South Charlotte
Sonic Automotive 4.6
Sonic Automotive job in Pineville, NC
Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.
At Cadillac of South Charlotte, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc.
Job Description
The Auto Body Repair Technician will perform quality repairs on vehicles such as minor dents to major frame work, and will restore vehicles to pre-accident condition while maintaining safety standards and delivering excellent customer satisfaction.
Duties & Responsibilities:
Accurately assess vehicle damage and follow BMW repair procedures
Perform structural and cosmetic body repairs, including dent removal, panel replacement, and MIG welding
Operate frame machines and computerized measuring systems for precision alignment
Sand, prep, and finish body surfaces in coordination with the paint team
Collaborate closely with estimators, painters, and parts staff to maintain efficiency
Follow OEM repair guidelines, safety protocols, and shop procedures
Maintain a clean, organized, and compliant workspace
Qualifications
2+ years of hands-on experience in auto body repair
Proficient in metal straightening, MIG welding, and structural repairs
Familiarity with frame machines, plastic repair, and dent repair techniques
Valid driver's license and clean driving record
Must supply own tools
Additional Information
Compensation:
Hourly
Schedule:
FULL TIME
5 days a week
Sundays off
Benefits:
Competitive medical, dental, and vision insurance plans
401k plan with company match
Paid Time Off accrual
Closed for Thanksgiving day and Christmas day
Employee discounts on purchasing and leasing cars
Free and discounted gym membership plans
Opportunities for career advancement within a Fortune 500 company
All your information will be kept confidential according to EEOC guidelines
$33k-38k yearly est. 2d ago
Commercial Specialist
Autozone, Inc. 4.4
Charlotte, NC job
As a Commercial Specialist, you'll be a key player in AutoZone's commercial sales and service operations. You'll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department.
* Assist commercial customers with product selection and order management.
* Maintain accurate billing records and ensure on-time deliveries.
* Conduct account visits to build relationships and ensure service quality.
* Generate new business through outbound calls and in-person outreach.
* Follow cash handling procedures, including deposits and collections.
* Document and inspect all deliveries for accuracy and condition.
* Monitor and report on vehicle maintenance and safety.
* Manage battery consignment inventory and perform weekly stock checks.
* Handle returns and accident procedures according to company policy.
* Lead the commercial department in the absence of the Commercial Sales Manager.
* Promote a safe and compliant work environment for all team members.
What We Are Looking For
* Strong customer service and communication skills.
* Ability to manage multiple tasks in a fast-paced environment.
* Familiarity with billing, inventory, and delivery processes.
* Commitment to safety and compliance with company procedures.
* Valid driver's license and a clean driving record.
You'll Go the Extra Mile If You Have
* Previous experience in commercial sales or automotive retail.
* Knowledge of AutoZone systems and procedures.
* Experience managing or supporting a team.
* Strong organizational and problem-solving skills.
* Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
$34k-41k yearly est. Auto-Apply 24d ago
Inventory Specialist
Advance Auto Parts 4.2
Charlotte, NC job
What is an HUB Inventory Specialist? Hub Inventory Specialist is responsible for Hub order fulfillment and Inventory control. The individual in this role should have good knowledge of store systems, basic parts knowledge and good interpersonal skills. The role has in-depth knowledge of the store inventory and requires the ability to network with nearby stores, Hubs, pdq and external suppliers for order fulfillment. This position is full time. Position can be MVR certified and should complete all training materials and attend all store meetings.
Primary Responsibilities
Responsible for Hub operations and resolution of Hub orders in a timely manner
Review Hub orders, pulling parts, stage product, finalize paperwork
Interaction with Drivers on paperwork, instructions, etc.
Engaging store to facility network to determine part sourcing and logistics solutions; work with ordering store for fulfillment options if unavailable in network
Work with GM, DL and SSC support for proper inventory mix and levels
Inventory accuracy and functions- Cycle Counts, Outages, Planograms, Maxi changes, Price Changes, Front & Face, Truck lead
Manage and comply with all Hub records and all paperwork policies and procedures
Secondary Responsibilities
Additional Inventory activities including Overstocks, Callbacks, Resets
Safely deliver parts to customers as needed
Assist with Front Room Inventory functions
Assist with cores and defects
Fixed Activities: Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
Success Factors
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment, including fork lift, pallet jack and/or hand jack
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
Essential Job Skills Necessary for Success as a HUB Inventory Specialist
Must be competent at oral and written communications and handle basic math computations.
Should have prior retail experience, including basic merchandising and inventory management skills.
Able to drive forklift, if certified and applicable, and use a hand truck and pallet jack.
Should be well mannered, neat in appearance and possess the ability to meet and deal with the public in an unbiased manner.
Previous work records should demonstrate stability and performance results.
Scheduling factors necessitate that the individual should be able to come to work on short notice, and/or work flexible hours including nights and weekends.
Immediately report to General Manager and/or District Leader any violation of company policy or procedure.
Prior Experience that Sets a HUB Inventory Specialist up for Success
Inventory management in a retail environment
Education
High school diploma or general education degree (GED)
Certificates, Licenses, Registrations
None
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
California Residents click below for Privacy Notice:
***************************************************
$27k-31k yearly est. 36d ago
Sr Software Engineer
Sonic Automotive, Inc. 4.6
Sonic Automotive, Inc. job in Charlotte, NC
Core Responsibilities: * Lead a development effort designing and enhancing large scale applications * Develop and update RESTful APIs, serverless functions and associated libraries (FastAPI) / classes and data sources * Participate fully in agile software development team and rituals; actively participate in all ceremonies, review user stories, participate in planning sessions, estimate effort for stories / tasks, etc.
* Ensure all deliverables comply with latest industry standards & best practices for code structure, quality, organization, performance and security
* Support software releases end-to-end including monitoring and defect resolution when needed
* Perform peer code review and participate in team code reviews
* Own the deployment process, release early, release quickly, iterate and improve the product
* Ensure that application and data security are incorporated into the design and development of each component.
* Other duties and responsibilities as assigned.
$101k-122k yearly est. 10d ago
Finance Director - Town and Country Toyota
Sonic Automotive, Inc. 4.6
Sonic Automotive, Inc. job in Charlotte, NC
You're serious about your career, and rest assured you've come to the right place. At a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.
SUMMARY;
Produces additional revenue for the dealership by selling finance and insurance programs and other appropriate after ale items to new and used vehicles.
ESSENTIAL JOB REQUIREMENTS AND RESPONSIBILITIES:
Be directly responsible for the following items, as set at the sole discretion of the company, which may be changed from time to time:
* Protect the legal and financial welfare of the dealership.
* Support the efforts of other associates to be successful (be a teacher).
* Seek ways to exceed the expectations of associates and guests.
* Develop ways to exceed CSI requirements for both Toyota and Sonic Automotive.
* Ensure the best relationship possible between the dealership and the guest.
* Ensure the best relationship possible between the dealership and Toyota.
* Always Take The High Road!
* Ensure guests are attended to in timely manner. 15- Minute rule.
* Ensure all paperwork is complete and compliant with FEDERAL and STATE Laws and Sonic Automotive Policies.
* Ensure presentation of menu on available products is being performed (Train staff as needed).
* Ensure correct vehicle is being contracted and price has been verified with guest.
* Call for current pay off on trades.
* Ensure all stipulations and other pertinent information is collected to insure immediate funding.
* Package all deals for submission and fax required documents to appropriate banks.
* Meet F&I sales gross and percentage of product objectives as required by dealership.
* Ensure that Finance Managers are booking and Logging all deals as they are done in Dealer
* Track as soon as possible upon completion.
* Ensure all pre-loaded alarms are removed if not purchased.
* Complete and turn in DIT sheets.
* Maintain a CSI score of National or above.
* Work with all sales teams on the available products and lead-ins for maximum F&I penetration.
* Report to Controller and/or General Manager anything you deem not in compliance with company policy.
* Attends sales meetings.
* Maintains a safe work environment.
* Maintains a professional appearance.
* Realize that the company's business is built on guest satisfaction and devote himself/herself to guaranteeing satisfaction to guests.
* Determine management, production and quality requirements by asking questions and listening.
* Attend Sonic meetings as requested.
* Maintain a follow-up system that encourages follow through with assigned project
* Report to Sales Manager regarding objectives, planned activities, reviews and analyses.
* Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
* Understand the terminology of the business and keep abreast of technology changes in the product.
* Follow directions from a supervisor.
* Understand and follow work rules and procedures.
* Accept constructive criticism.
* Interact well with others and be a positive influence on associate morale.
* Must sign voluntarily the company's non-disclosure and confidentiality agreement and be able to be faithful to its provisions.
* Must be willing and able to assign or offer to assign to the company any invention that you develop.
QUALIFICATIONS:
* High school [or college] diploma or the equivalent.
* Ability to read and comprehend instructions and information.
* Professional personal appearance.
* Excellent communication skills.
* Ability to meet company's production and quality standards.
It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
$98k-143k yearly est. 8d ago
Transportation Supervisor
UPS 4.6
Rock Hill, SC job
**Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
This position coordinates and manages the day-to-day activities associated with carrier performance. He/She analyzes and coordinates high dollar customer requests for quote (RFQ) among carriers. This position supervises specialists within the department.
**Responsibilities:**
+ Develops performance metrics to manage carrier performance.
+ Generates and distributes operational, financial, and network performance reports to ensure UPS meets operational objectives.
+ Maintains reporting systems to support UPS goals.
+ Provides carrier contract administration support, including validating negotiated buy rates, maintaining current and accurate contracts, ensuring amended contracts are loaded into freight payment and network management systems, confirming compliance with security procedures and coordinating carrier selection activities.
+ Conducts operational process development and compliance, including process improvement to decrease unit costs and improve productivity, multi-modal solutions to improve service and compliance, and performance metrics to manage and meet hazardous material requirements.
+ Provides cost and pricing information, including system updates with buy rates, customer and lane margin analyses, multi-modal optimization, and third-party procurement application tools.
**Required Qualifications:**
+ Transportation operations & dispatch experience (MI experience a plus) - Proven experience managing daily dispatch, linehaul/MSP/DDU coordination, route planning, and real-time issue resolution in a fast-paced, time-critical network environment. Mail Innovations experience is a strong plus.
+ Strong communication under pressure - Ability to proactively and clearly communicate with Operations, vendors, drivers, and leadership, particularly during service disruptions, volume fluctuations, and late departures. Must remain composed and decisive in high-stress situations.
+ Accountability, resilience, and problem-solving mindset - Demonstrated ownership of service and cost performance, with the ability to work through ambiguity, handle pressure, identify root causes, and follow through on corrective actions while being held accountable to service and financial expectations.
**Preferred Qualifications:**
+ Bachelor's Degree or International equivalent
+ Microsoft Suite proficiency
**Additional Criteria:**
+ Must be currently located in the same geographic location as the job or willing to self-relocate by yourself - Required
+ Schedule flexibility may be needed depending on business needs.
**Working Hours:** Monday through Friday, 9:00 a.m. to 7:00 p.m., with on-call weekend coverage as needed, including one Sunday per month for 3-4 hours on a rotating basis.
**J** **ob Level** : 77 - Supervisor
**Job Grade:** 20D
**Deadline to Apply:** January 29th, 2026
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
**Other Criteria:**
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
**Basic Qualifications:**
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
$48k-66k yearly est. 2d ago
Sales Consultant Full-Time
Carmax 4.4
Charlotte, NC job
7231 - Hickory - 1935 15th Avenue Pl SE, Hickory, North Carolina, 28602CarMax, the way your career should be!
Driven by the desire to provide an iconic customer experience
At CarMax, we ensure customers can buy the vehicles they want in a way that suits them. That demands a special kind of sales consultant: one who takes time to build relationships with customers in order to understand their true needs. Join us, and you will help each customer purchase the right car, not the most expensive one. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
What you will do - Essential responsibilities
Use your knowledge of CarMax inventory to assist customers in finding a vehicle that meets their needs
Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications
Complete all relevant records and documentation to ensure smooth transactions for our customers
CarMax pays new Sales Consultants a competitive wage while training and through the first 640 hours of selling, after which commissions become the primary base of pay.
Learn and succeed as part of a team
This is a high energy sales environment where you will work as a team to meet goals and we'll give you everything you need to be successful. Auto sales experience is not necessary - we provide paid training and a personal sales mentor who is dedicated to your ongoing development. Bring us your ability to connect with people and build relationships, and we'll help you succeed. The prospects are bright for sales professionals who aspire to become mentors, managers and business leaders, and who are ready to work and learn as part of a team.
Qualifications and requirements
Sales and customer service experience, in an area such as retail, is preferred
Good listening skills and a strong customer focus
High level of self-motivation
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$37k-45k yearly est. Auto-Apply 60d+ ago
Service Technician - Fort mill ford
Sonic Automotive, Inc. 4.6
Sonic Automotive, Inc. job in Fort Mill, SC
The Automotive Service Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. Duties and Responsibilities: * Perform a thorough inspection of vehicles to identify issues, including mechanical, electrical, or diagnostic problems.
* Carry out repairs based on the diagnosed issues, which may include engine, transmission, brake, suspension, electrical, and HVAC system work.
* Take vehicles on test drives to evaluate repairs, check for issues, or ensure the vehicle is functioning properly after the repairs are completed.
* Replace or repair key components like spark plugs, air filters, brake pads, rotors, timing belts, and belts and hoses.
* Conduct routine maintenance tasks such as oil changes, tire rotations, fluid checks, and alignment adjustments.
* Examine vehicles to check for any safety concerns or additional services that need to be addressed, ensuring that all systems are working correctly for the customer's safety.
* Work with and notify the service advisor if additional work is unnecessary or if repairs cannot be completed within the promised timeframe.
* Communicate effectively with the parts department to procure required parts.
* Save and tag parts for warranty purposes or customer requests.