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Customer Service Associate jobs at Sonic Automotive

- 316 jobs
  • Service Advisor - BMW of West Houston

    Sonic Automotive, Inc. 4.6company rating

    Customer service associate job at Sonic Automotive

    As a Service Advisor, you will be a key member of our service team, responsible for providing outstanding customer service and ensuring the smooth operation of the service department. You will serve as the liaison between customers and our skilled technicians, ensuring that customer vehicles are properly diagnosed, serviced, and repaired in a timely manner. Duties and Responsibilities * Greet customers in a friendly, professional, and hospitality-driven manner, ensuring a luxury brand experience. * Listen to customer concerns and accurately document vehicle issues. * Provide clear, consultative explanations of recommended services and repairs to promote transparency and trust. * Leverage product knowledge and service history to identify maintenance opportunities that drive service revenue while adding value for the customer. * Communicate estimated costs, obtain approvals, and proactively offer service packages or upgrades when appropriate. * Schedule appointments strategically to optimize shop productivity and technician efficiency. * Coordinate with service technicians to ensure timely completion of repairs and effective workload distribution. * Keep customers informed throughout the service process with timely updates and realistic repair timelines. * Create and maintain detailed service records to support warranty claims and future business. * Prepare and explain invoices to customers, including breakdowns of services performed and any upsells. * Contribute to department profitability through consistent sales performance, RO accuracy, and adherence to margin goals. * Follow up with customers post-service to ensure satisfaction, retain business, and encourage return visits. * Resolve customer issues promptly and professionally to protect CSI and service retention. * Stay informed on the latest OEM technologies, service bulletins, and brand initiatives to drive value-based recommendations.
    $41k-48k yearly est. 8d ago
  • Customs Brokerage Rep II - M-F 1pm-10pm CT

    UPS 4.6company rating

    Laredo, TX jobs

    **Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **Job Description:** Job Summary This position troubleshoots and communicates documentation discrepancy issues with customers and foreign origins. He/She audits commercial documents, applies harmonized tariff schedule codes for accurate duty assessments and ensures all federal requirements are met. This position handles general customs brokerage activities and general office and data entry tasks. Responsibilities - Preparation of customs entries and forwarding freight to designated locations. This may involve interface with international and domestic carriers, overseas offices, and importers. - Prepare Customs entries and follow-up with the clearance process on all entries prepared. - Duty and Tax applicability, Section 232 & Section 301. - Communicate documentation discrepancies to client and supervisor. - Coordinate freight delivery to designated locations. - Resolve finance and accounting reconciliation exchange issues. - Responsible for filing entries to customs via GBS-CM in a timely and accurate manner. - Responsibilities may include scanning entries into the imaging system meeting allotted and sensitive time requirements. - Administrative responsibilities include preparation of reports/presentations and analysis using various software packages and databases. - Daily follow up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins. - Establish and maintain client relationships. - Position may require a weekend schedule on a department rotation basis and not limited to working a holiday schedule based on the needs of the operation and requirements of the account. - All other duties assigned. Qualifications - High school diploma, GED, or International equivalent - Basic knowledge of customs operations, laws and regulations, and other government departments - Basic computer skills - Basic understanding of HS system Work from home requirements - Desire to learn, grow and adapt to continuous regulatory changes. - Problem solving, accuracy and attention to details is required. - Positive solution focused, team first attitude. - Strong communication skills - verbal and written is required. - Self-disciplined, self-motivated, and requires little supervision. Requires limited in person/face-to-face contact with co-workers or managers. - Employee's home conditions must be conducive to remote work (discussed in the Equipment and Work Environment guideline. - Proficient at time management. Schedule - Mon - Fri 1:00am- 10:00pm CT (Willing to work Weekends) Must be available for mandatory Overtime Remote - Must be located in area **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. **Other Criteria:** UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. **Basic Qualifications:** Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
    $38k-54k yearly est. 3d ago
  • Customs Brokerage Rep II **Remote Local** (Tues - Sat 8:00am - 4:30pm)

    United Parcel Service 4.6company rating

    Coppell, TX jobs

    Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Job Summary This position troubleshoots and communicates documentation discrepancy issues with customers and foreign origins. This position audits commercial documents, applies harmonized tariff schedule codes for accurate duty assessments and ensures all federal requirements are met. This position handles general customs brokerage activities and general office and data entry tasks. Responsibilities: Preparation of customs entries and forwarding freight to designated locations. This may involve interface with international and domestic carriers, overseas offices, and importers. Prepare Customs entries and follow-up with the clearance process on all entries prepared. Communicate documentation discrepancies to client and supervisor. Coordinate freight delivery to designated locations. Resolve finance and accounting reconciliation exchange issues. Responsible for filing entries to customs via GBS-CM in a timely and accurate manner. Responsibilities may include scanning entries into the imaging system meeting allotted and sensitive time requirements. Administrative responsibilities include preparation of reports/presentations and analysis using various software packages and databases. Daily follow up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins. Establish and maintain client relationships. Position may require a weekend schedule on a department rotation basis and not limited to working a holiday schedule based on the needs of the operation and requirements of the account. Qualifications: High school diploma, GED, or International equivalent Basic knowledge of customs operations, laws and regulations, and other government departments Basic computer skills Basic understanding of HS system Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
    $36k-48k yearly est. 60d+ ago
  • Service Advisor - David McDavid Ford - Fort Worth, TX

    Asbury Automotive 4.0company rating

    Fort Worth, TX jobs

    Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Service Advisor, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused Service Advisor who will help us redefine the car-buying experience. The Service Advisor is the face of the dealership for service customers. It is the Service Advisor's responsibility to present and sell needed products, and or, services to the customer in a professional manner while adhering to the manufacturer's published maintenance schedule and requirements. In doing so it is expected that the Service Advisor will build rapport with the customer to promote customer satisfaction and customer retention. Greet customers in a timely, friendly manner and obtain pertinent vehicle information Actively promote and build rapport with the customer Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers' specifications Generate and provide customer with a complete and accurate estimate of repair Establish and communicate completion time of repair with customer and technician Answer incoming service calls Maintain and schedule service appointments Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index) Strictly follow the manufacturer's warranty guidelines and procedures Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scores Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property Must be able to manage in a fast paced work environment with limited supervision Must have great customer service, phone and computer skills Previous automotive Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company Benefits: Pay and Recognition: Paid holidays & paid time off Deferred Holiday Pay Match Paid training Stock Awards(select management and front-line team member's eligible Insurance / Retirement: Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans Up to 12 weeks paid pregnancy leave (disability leave) Paid Parental Leave Health savings Flex spending accounts (tax free) Short-term and Long-term disability plans Life Insurance (Whole Life and Term) 401k with company match Learning, Tuition Assistance and Career Development: Digital career path tool to assist with career development Continuous training through Asbury's Internal Learning Management System Professional growth and development opportunities Additional advantages: Student loan relief resources Employee assistance program Employee discounts on parts and service repairs Scholarship awards Opportunities to join our community service initiatives, which includes paid volunteer hours Aggressive Employee referral program with bonus opportunities INDADVISOR
    $67k-98k yearly est. 32d ago
  • Customs Brokerage Representative II: Remote Mon-Fri 3pm-11:30pm CST **Must be within a commutable distance**

    United Parcel Service 4.6company rating

    El Paso, TX jobs

    Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Job Summary This position troubleshoots and communicates documentation discrepancy issues with customers and foreign origins. This position audits commercial documents, applies harmonized tariff schedule codes for accurate duty assessments and ensures all federal requirements are met. This position handles general customs brokerage activities and general office and data entry tasks. Responsibilities: Preparation of customs entries and forwarding freight to designated locations. This may involve interface with international and domestic carriers, overseas offices, and importers. Prepare Customs entries and follow-up with the clearance process on all entries prepared. Communicate documentation discrepancies to client and supervisor. Coordinate freight delivery to designated locations. Resolve finance and accounting reconciliation exchange issues. Responsible for filing entries to customs via GBS-CM in a timely and accurate manner. Responsibilities may include scanning entries into the imaging system meeting allotted and sensitive time requirements. Administrative responsibilities include preparation of reports/presentations and analysis using various software packages and databases. Daily follow up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins. Establish and maintain client relationships. Position may require a weekend schedule on a department rotation basis and not limited to working a holiday schedule based on the needs of the operation and requirements of the account. Qualifications: High school diploma, GED, or International equivalent Basic knowledge of customs operations, laws and regulations, and other government departments Basic computer skills Basic understanding of HS system * This is a remote position with training in office. * Grade 06 Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
    $39k-55k yearly est. 60d+ ago
  • Customer Loyalty Coordinator - AutoNation Chevrolet Cadillac South Corpus Christi

    Autonation, Inc. 4.0company rating

    Corpus Christi, TX jobs

    The Service Loyalty Coordinator makes outbound service calls, establishes relationships with the customers and schedules appointments for the Service Department. What are the day-to-day responsibilities? * Ask the customer qualifying questions to uncover needs and directs calls appropriately * Ensures that service consultants receive messages promptly * Make service appointments if service consultants are unavailable, route appointment information to the appropriate service consultant * Provide reporting to dealership management * Collect retail charges from the customer in cash, check or authorized charge account * Provide customers with the proper change and/or receipt * Properly process and document charge purchases according to the policies established by the Controller * Close all internal repair orders promptly and route to Billing Clerk for processing * File accounting copies of repair orders and parts tickets, file hard copies of repair orders in customer service files What are the requirements for this job? * High School Diploma or Equivalent * One year certificate from college or technical school, or three to six months related experience and/or training, or or equivalent combination of education and experience * Ability to read, write, add, subtract, divide and comprehend written instructions and information * 6-12 months previous work experience (preferred) * Demonstrated customer service skills * Demonstrated communication and interpersonal skills * Previous industry experience (preferred) Exciting Benefits and Perks Await You: * Competitive compensation and 401k matching * Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. * Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear * Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers * Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
    $28k-41k yearly est. Auto-Apply 17d ago
  • Service Advisor - Mercedes-Benz of Houston - North

    Autonation, Inc. 4.0company rating

    Houston, TX jobs

    As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you'll utilize leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles. Position Overview Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you'll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician's recommendations to the customer in easy-to-understand language - and suggest up-sell opportunities to keep the customer's vehicle safe. What Will I Do Every Day? * Set, confirm and prepare for appointments with customers so they can have a great service experience * Meet or exceed targeted sales goals & the targeted customer satisfaction index * Greet customers in a friendly manner when they arrive * Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives * Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle * Produce repair orders for customers, including cost and time estimates, with full transparency * Communicate frequently with technicians and parts associates to ensure timely completion of work * Follow up with customers on the status of their vehicle, based on how the customer wants to be informed * Follow up with customers to ensure satisfaction * Gain superior product knowledge to effectively help customers * Provide an exceptional customer experience to drive loyalty What are the requirements for this job? * High school diploma or equivalent * Proven ability to provide an exceptional customer experience * Ability to set and achieve targeted goals * Prior sales experience preferred but not required * Demonstrated communication, consultative, interpersonal and organizational skills * The willingness to follow up with customers * Experience and desire to work with technology * Valid in-state driver's license and an acceptable, safe driving record Exciting Benefits and Perks Await You: * Competitive compensation and 401k matching * Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. * Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear * Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers * Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
    $36k-55k yearly est. Auto-Apply 50d ago
  • Service Advisor Express (Hourly Pay) - AutoNation Ford Frisco

    Autonation, Inc. 4.0company rating

    Frisco, TX jobs

    As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you'll utilize leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles. What Will I Do Every Day? * Set, confirm and prepare for appointments with customers so they can have a great service experience * Meet or exceed targeted sales goals & the targeted customer satisfaction index * Greet customers in a friendly manner when they arrive * Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives * Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle * Produce repair orders for customers, including cost and time estimates, with full transparency * Communicate frequently with technicians and parts associates to ensure timely completion of work * Follow up with customers on the status of their vehicle, based on how the customer wants to be informed * Follow up with customers to ensure satisfaction * Gain superior product knowledge to effectively help customers * Provide an exceptional customer experience to drive loyalty What are the requirements for this job? * High school diploma or equivalent * Proven ability to provide an exceptional customer experience * Ability to set and achieve targeted goals * Prior sales experience preferred but not required * Demonstrated communication, consultative, interpersonal and organizational skills * The willingness to follow up with customers * Experience and desire to work with technology * Valid in-state driver's license and an acceptable, safe driving record Why should I come work for AutoNation? * You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect Acura, Alfa Romeo, Audi, BW, Bentley, Buick, Cadillac, Chevy, Chevrolet, Chrysler, Dodge, Fiat, Ford, GM, GMC, Genesis, Groove, Honda, Hyundai, Holman, Infiniti, Jaguar, Jeep, JLR, KIA, Land Rover. Lexus, Lincoln, Lotus, Lucid Motors, Maserati, Mazda, MB, Mercedes Benz, Mercedes-Benz, MINI, Mitsubishi, Nissan, Polestar, Asbury, Porsche, RAM, Rivian, Rolls Royce, Rolls-Royce, SAAB, Saturn, Scion, SMART, Subaru, Suzuki, Tesla, Volkswagen, Volkswagen, VW, Volvo, Daimler, Stellantis, Renault, Tata, Zhejiang Geely, ZGH, Porter, Used Cars, Collision, Customer Service, AutoZone, NAPA, O'Reilly, Advance Auto Parts, Pep Boys, OReillys, Orileys, OEM, Mopar, Firestone, Discount Tire, Summit Racing, Walmart, retail, automotive, sales, service, parts, consultant, oil change, windshield wipers, air filters, Valvoline, Take 5, Jiffy Lube, Quick Lane, take5, Kwik Kar, Speedee, speedy, express oil, quik oil, quick oil, lone star lube, CDK, service writer Exciting Benefits and Perks Await You: * Competitive compensation and 401k matching * Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. * Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear * Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers * Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
    $34k-51k yearly est. Auto-Apply 9d ago
  • Service Cashier/Administrator - BMW of The Woodlands

    Autonation, Inc. 4.0company rating

    The Woodlands, TX jobs

    The Service Cashier/Administrator is responsible for processing payments for work completed or purchase of parts requests, proper reconciliation of repair orders and parts invoices, and the collection of money from Parts and Service transactions in the dealership. What are the day-to-day responsibilities? * Inspect every service repair order and/or parts invoice for proper completion and accuracy * Reconcile the repair orders by transferring the appropriate information from each repair order hard copy to the soft copies * Calculate the materials charge applicable for each order * Calculate the taxes to be charged on the categories of goods or services taxed in the local area * Collect the total retail charges from the customer in cash, check or authorized charge account * Provide the customer with the proper change and/or receipt * Complete the accounting section of the repair order as directed by the controller * Update the customer's service history file according to the procedures specific to the department's service history system * Deliver to the accounting department all repair orders and parts invoices closed during the business day * Control the keys associated with completed repair orders, return keys to the customer/or porter when bills are paid, and direct customers to where they may find their vehicle * File repair orders as directed by the service department manager * Answer the service department telephone, transfer calls to the people requested or best suited to take the calls, and take written messages when the needed personnel are not available * Control and turn into the business office any sublet bills associated with the repair orders * Ensure that customer complaints are handled promptly, with genuine concern and according to dealership guidelines * Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, it's employees, or customers * Perform any other administrative tasks as directed by management What are the requirements for this job? * High school diploma or equivalent * Ability to read, write, add, subtract, divide and comprehend written instructions and information * 6-12 months previous work experience (preferred) * Demonstrated customer service skills * Demonstrated communication and interpersonal skills * Previous industry experience (preferred) Exciting Benefits and Perks Await You: * Competitive compensation and 401k matching * Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. * Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear * Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers * Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
    $26k-29k yearly est. Auto-Apply 8d ago
  • Service Advisor - BMW MINI of Dallas

    Autonation, Inc. 4.0company rating

    Dallas, TX jobs

    As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you'll utilize leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles. Position Overview Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you'll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician's recommendations to the customer in easy-to-understand language - and suggest up-sell opportunities to keep the customer's vehicle safe. What Will I Do Every Day? * Set, confirm and prepare for appointments with customers so they can have a great service experience * Meet or exceed targeted sales goals & the targeted customer satisfaction index * Greet customers in a friendly manner when they arrive * Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives * Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle * Produce repair orders for customers, including cost and time estimates, with full transparency * Communicate frequently with technicians and parts associates to ensure timely completion of work * Follow up with customers on the status of their vehicle, based on how the customer wants to be informed * Follow up with customers to ensure satisfaction * Gain superior product knowledge to effectively help customers * Provide an exceptional customer experience to drive loyalty What are the requirements for this job? * High school diploma or equivalent * Proven ability to provide an exceptional customer experience * Ability to set and achieve targeted goals * Prior sales experience preferred but not required * Demonstrated communication, consultative, interpersonal and organizational skills * The willingness to follow up with customers * Experience and desire to work with technology * Valid in-state driver's license and an acceptable, safe driving record Sales, Auto, Automotive, Sales Person, Sales people, Car, Cars, Chevy, Ford, Dodge, GM, GMC, Jeep, Chrysler, CDJR, Honda, Toyota, Nissan, Subaru, VW, Volkswagen, Kia, Hyundai, Fiat, BMW, Mercedes, Lexus, Acura, Infiniti, Cadillac, Chevrolet, Lincoln, Lotus, Lucid Motors, Maserati, Mazda, MB, Mercedes Benz, Mercedes-Benz, MINI, Mitsubishi, Nissan, Polestar, Porsche, RAM, Rivian, Rolls Royce, Rolls-Royce, SAAB, Saturn, Scion, SMART, Subaru, Suzuki, Tesla, Volkswagen, Volkswagen, VW, Volvo, Daimler, Stellantis, Renault, Tata, Zhejiang Geely, ZGH, Lithia, Sewell, Porsche, Lexus, Mercedes Benz, Jaguar, Land Rover, Ferrari, Lamborghini, Bentley, Rolls Royce, Maserati, Valentino, Aston Martin, customer, service, training, telephone, telesales, inside sales rep, commission, unlimited, opportunity, opportunities, selling, retailing, automobile, vehicle, salesperson, salesman, women, men, mentor, mentoring, coach, coaching, supervisor, management, instructor, automobiles, cars, trucks, computer, internet, consultant, brand ambassador, product specialist, ecommerce, commerce, luxury, CDK, service writer Exciting Benefits and Perks Await You: * Competitive compensation and 401k matching * Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. * Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear * Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers * Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
    $35k-52k yearly est. Auto-Apply 24d ago
  • Sales Associate eCommerce/Retail - AutoNation Chevrolet Amarillo

    Autonation, Inc. 4.0company rating

    Amarillo, TX jobs

    The e-Commerce Sales Associate interacts with hundreds of customers - online, over the phone and in person - to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key. Sell with Confidence. Grow with AutoNation. AutoNation is redefining the car-buying experience-and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, you'll have everything you need to succeed. Why You'll Love Working Here: * Competitive benefits * Career paths into finance, management, and beyond * A culture built on trust, transparency, and teamwork What We're Looking For: * Strong communication and interpersonal skills * A desire to help people and exceed expectations * Sales or customer service experience preferred Apply now and start building a career with purpose and potential. With your outstanding communication and listening skills, you'll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience. What are the requirements for this job? * High school diploma or equivalent * Proven ability to provide an exceptional customer experience * Drive to set and achieve targeted goals * Prior sales experience, retail preferred * Demonstrated communication, consultative, interpersonal and organizational skills * The willingness to follow up with customers * Experience and desire to work with technology * Valid in-state driver's license and an acceptable, safe driving record * Why should I come work for AutoNation? * You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect Sales, Auto, Automotive, Sales Person, Sales people, Car, Cars, Chevy, Ford, Dodge, GM, GMC, Jeep, Chrysler, CDJR, Honda, Toyota, Nissan, Subaru, VW, Volkswagen, Kia, Hyundai, Fiat, BMW, Mercedes, Lexus, Acura, Infiniti, Cadillac, Chevrolet, Lincoln, Lotus, Lucid Motors, Maserati, Mazda, MB, Mercedes Benz, Mercedes-Benz, MINI, Mitsubishi, Nissan, Polestar, Porsche, RAM, Rivian, Rolls Royce, Rolls-Royce, SAAB, Saturn, Scion, SMART, Subaru, Suzuki, Tesla, Volkswagen, Volkswagen, VW, Volvo, Daimler, Stellantis, Renault, Tata, Zhejiang Geely, ZGH, Lithia, Used cars, pre owned, pre-owned, Customer Service, phone sales, internet sales, fleet, telemarketer, telemarketing, public relations, broker, finance, financial advisor, retail, truck, trucks, commercial, auto sales, automotive sales, public relations, salesperson, salesman, saleswoman, selling, car sales, automotive salesperson, car salesman, customer service, retail, account executive, account executive, personal trainer, sales, marketing, market, sell, video, retail, manager, store, college, customer, service, training, telephone, telesales, inside sales rep. trainee, commission, unlimited, opportunity, opportunities, selling, retailing, wholesale, auto, boat, recreational, automobile, vehicle, motorcycle, RV, education, support, furniture, furnishings, jewelry, women, men, mentor, mentoring, coach, coaching, appliance, appliances, TV, department store, supervisor, management, instructor, automobiles, cars, trucks, computer, internet, consultant, representative, salespeople, speaker, mobile homes, vendor, restaurant, bartender, waiter, waitress, cocktail, hosts, host, casino, dealer, hospitality, server, servers, hostess, marketing, promotions, brand ambassador, product specialist, ecommerce, commerce, CDK, eLeads Exciting Benefits and Perks Await You: * Competitive compensation and 401k matching * Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. * Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear * Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers * Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
    $25k-38k yearly est. Auto-Apply 4d ago
  • Sales Associate - AutoNation Toyota South Austin

    Autonation, Inc. 4.0company rating

    Austin, TX jobs

    The Equity Mining Sales Associate is focused and specifically trained for driving incremental sales and acquiring additional inventory for their dealership by actively prospecting our current sales and service databases, as well as identifying conquest customers in our service drives. Sell with Confidence. Grow with AutoNation. AutoNation is redefining the car-buying experience-and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, you'll have everything you need to succeed. Why You'll Love Working Here: * Competitive benefits * Career paths into finance, management, and beyond * A culture built on trust, transparency, and teamwork What We're Looking For: * Strong communication and interpersonal skills * A desire to help people and exceed expectations * Sales or customer service experience preferred Apply now and start building a career with purpose and potential. What are the requirements? * High school diploma or equivalent * Proven ability to provide an exceptional customer experience * Drive to set and achieve targeted goals * Prior sales experience, retail preferred * Excellent communication, consultative, interpersonal and organizational skills * The willingness to follow up with customers * Experience and desire to work with technology * Valid in-state driver's license and an acceptable, safe driving record Acura, Alfa Romeo, Audi, BW, Bentley, Buick, Cadillac, Chevy, Chevrolet, Chrysler, Dodge, Fiat, Ford, GM, GMC, Genesis, Honda, Hyundai, Infiniti, Jaguar, Jeep, JLR, KIA, Land Rover. Lexus, Lincoln, Lotus, Lucid Motors, Maserati, Mazda, MB, Mercedes Benz, Mercedes-Benz, MINI, Mitsubishi, Nissan, Polestar, Porsche, RAM, Rivian, Rolls Royce, Rolls-Royce, SAAB, Saturn, Scion, SMART, Subaru, Suzuki, Tesla, Volkswagen, Volkswagen, VW, Volvo, Daimler, Stellantis, Renault, Tata, Zhejiang Geely, ZGH, Service Department, Fixed Ops, Fixed Operations, Customer Care, After-Sales, After Sales, Customer Service, Call Center, Sales Representative, Call Center Representative, Customer Specialist, BDC, Internet Sales, Car Sales, Inbound Call Center, Outbound Call Center, Automotive Sales, Car Buying, Buyer, CSR, Dealership, CRM, CDK, ADP, Social Media Sales, Administration, Phone Sales, auto sales, automotive sales, salesperson, salesman, saleswoman, selling, automotive sales, car sales, vehicle sales, automotive salesperson, car salesman, customer service, retail, automobiles, cars, trucks, computer, internet, consultant, concierge, appraiser, appraisal, buyer, purchaser, agent, scheduler, scheduling, purchasing, appointment setter, vehicle acquisition, cross seller, cross selling, trade in, kelley blue book, blue book, carfax, transunion, s&p, s&p global mobility, data mining, KBB Exciting Benefits and Perks Await You: * Competitive compensation and 401k matching * Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. * Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear * Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers * Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
    $24k-39k yearly est. Auto-Apply 4d ago
  • Part-Time Retail Customer Service (20-25 hours)

    UPS 4.6company rating

    Fort Worth, TX jobs

    The UPS Store is an independently owned and operated retail location. Employees of The UPS Store #701 are employed by RBRJ-Morg Inc. and are not employees of UPS. The UPS Store #701 is a retail location where customers can complete services including: shipping, packing; printing; mail receiving; faxing; and additional business services. The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. This position requires 20-25 hours per week. Schedules will include 3-4 days per week, including some weekends. RESPONSIBILITIES Delivers outstanding customer service to walk-in customers and telephone inquiries Continuously practices good listening skills with customers, UPS Store team members, and leadership Takes ownership of the customer's shipping needs and offers viable solutions Takes action to learn all product and service offerings, alternative solutions, and industry trends Operates all equipment, software, and devices in an expert fashion and is willing to teach others Maintains a clean, organized, and safe working environment Performs other duties as assigned QUALIFICATIONS High school diploma or GED required Retail/customer service experience Good communication and people skills Able to cross-sell and up-sell products and services Strong computer skills, including Microsoft Office and Adobe Suites Outstanding phone skills Strong verbal and written communication skills, including spelling and math Prompt, reliable, and responsible Able to lift 40+ pounds
    $29k-34k yearly est. Auto-Apply 60d+ ago
  • Service Advisor - AutoNation Ford Fort Worth

    Autonation, Inc. 4.0company rating

    Fort Worth, TX jobs

    As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you'll utilize leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles. Position Overview Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you'll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician's recommendations to the customer in easy-to-understand language - and suggest up-sell opportunities to keep the customer's vehicle safe. What Will I Do Every Day? * Set, confirm and prepare for appointments with customers so they can have a great service experience * Meet or exceed targeted sales goals & the targeted customer satisfaction index * Greet customers in a friendly manner when they arrive * Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives * Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle * Produce repair orders for customers, including cost and time estimates, with full transparency * Communicate frequently with technicians and parts associates to ensure timely completion of work * Follow up with customers on the status of their vehicle, based on how the customer wants to be informed * Follow up with customers to ensure satisfaction * Gain superior product knowledge to effectively help customers * Provide an exceptional customer experience to drive loyalty What are the requirements for this job? * High school diploma or equivalent * Proven ability to provide an exceptional customer experience * Ability to set and achieve targeted goals * Prior sales experience preferred but not required * Demonstrated communication, consultative, interpersonal and organizational skills * The willingness to follow up with customers * Experience and desire to work with technology * Valid in-state driver's license and an acceptable, safe driving record Exciting Benefits and Perks Await You: * Competitive compensation and 401k matching * Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. * Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear * Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers * Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
    $35k-52k yearly est. Auto-Apply 2d ago
  • Service Advisor - Honda Lewisville

    Autonation, Inc. 4.0company rating

    Lewisville, TX jobs

    As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you'll utilize leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles. Position Overview Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you'll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician's recommendations to the customer in easy-to-understand language - and suggest up-sell opportunities to keep the customer's vehicle safe. What Will I Do Every Day? * Set, confirm and prepare for appointments with customers so they can have a great service experience * Meet or exceed targeted sales goals & the targeted customer satisfaction index * Greet customers in a friendly manner when they arrive * Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives * Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle * Produce repair orders for customers, including cost and time estimates, with full transparency * Communicate frequently with technicians and parts associates to ensure timely completion of work * Follow up with customers on the status of their vehicle, based on how the customer wants to be informed * Follow up with customers to ensure satisfaction * Gain superior product knowledge to effectively help customers * Provide an exceptional customer experience to drive loyalty What are the requirements for this job? * High school diploma or equivalent * Proven ability to provide an exceptional customer experience * Ability to set and achieve targeted goals * Prior sales experience preferred but not required * Demonstrated communication, consultative, interpersonal and organizational skills * The willingness to follow up with customers * Experience and desire to work with technology * Valid in-state driver's license and an acceptable, safe driving record Sales, Auto, Automotive, Sales Person, Sales people, Car, Cars, Chevy, Ford, Dodge, GM, GMC, Jeep, Chrysler, CDJR, Honda, Toyota, Nissan, Subaru, VW, Volkswagen, Kia, Hyundai, Fiat, BMW, Mercedes, Lexus, Acura, Infiniti, Cadillac, Chevrolet, Lincoln, Lotus, Lucid Motors, Maserati, Mazda, MB, Mercedes Benz, Mercedes-Benz, MINI, Mitsubishi, Nissan, Polestar, Porsche, RAM, Rivian, Rolls Royce, Rolls-Royce, SAAB, Saturn, Scion, SMART, Subaru, Suzuki, Tesla, Volkswagen, Volkswagen, VW, Volvo, Daimler, Stellantis, Renault, Tata, Zhejiang Geely, ZGH, Lithia, Sewell, Used cars, Customer Service, phone sales, internet sales, fleet, manager, telemarketer, telemarketing, public relations, broker, finance, financial advisor, retail, truck, trucks, commercial, auto sales, automotive sales, job fair, telemarketer, telemarketing, public relations, broker, finance, financial advisor, retail, truck, trucks, commercial, salesperson, salesman, saleswoman, selling, car sales, automotive salesperson, car salesman, customer service, retail, account executive, enrollment advisor, personal trainer, sales, marketing, market, sell, video, retail, manager, store, college, customer, service, training, telephone, telesales, inside sales rep., commission, unlimited, opportunity, opportunities, selling, retailing, wholesale, auto, boat, recreational, automobile, vehicle, motorcycle, RV, education, support, furniture, furnishings, jewelry, salesperson, salesman, women, men, mentor, mentoring, coach, coaching, appliance, appliances, TV, department store, supervisor, management, instructor, call center, automobiles, cars, trucks, computer, internet, consultant, teacher, help, needed, inside, representative, salespeople, speaker, mobile homes, market, vendor, restaurant, bartender, waiter, waitress, cocktail, hosts, host, casino, dealer, hospitality, server, servers, hostess, marketing, promotions, brand ambassador, product specialist, ecommerce, commerce Exciting Benefits and Perks Await You: * Competitive compensation and 401k matching * Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. * Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear * Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers * Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
    $34k-51k yearly est. Auto-Apply 9d ago
  • Customer Service Representative

    Copart 4.8company rating

    Amarillo, TX jobs

    Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: One year of office support experience in a customer service role preferred High School diploma Excellent customer service skills and attitude Excellent written and verbal skills Proficient with office equipment Attention to detail Problem-solving Computer proficiency - MS Suite Typing speed 45WPM Professional appearance Ability to multi-task in a fast-paced environment Bilingual skills a plus Occasional overtime as needed Pay $16.04 - $18.07 per hour Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work
    $16-18.1 hourly Auto-Apply 60d+ ago
  • Customer Service Respresentative (CSR)

    Copart 4.8company rating

    Dallas, TX jobs

    Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: One year of office support experience in a customer service role preferred High School diploma Excellent customer service skills and attitude Excellent written and verbal skills Proficient with office equipment Attention to detail Problem-solving Computer proficiency - MS Suite Typing speed 45WPM Professional appearance Ability to multi-task in a fast-paced environment Bilingual skills a plus Occasional overtime as needed Pay $18.00 - $20.29 per hour Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work
    $18-20.3 hourly Auto-Apply 60d+ ago
  • Sales Retail Associate - AutoNation Ford South Fort Worth

    Autonation, Inc. 4.0company rating

    Fort Worth, TX jobs

    The e-Commerce Sales Associate interacts with hundreds of customers - online, over the phone and in person - to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key. Sell with Confidence. Grow with AutoNation. AutoNation is redefining the car-buying experience-and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, you'll have everything you need to succeed. Why You'll Love Working Here: * Competitive benefits * Career paths into finance, management, and beyond * A culture built on trust, transparency, and teamwork What We're Looking For: * Strong communication and interpersonal skills * A desire to help people and exceed expectations * Sales or customer service experience preferred Apply now and start building a career with purpose and potential. What are the requirements? * Proven ability to provide an exceptional customer experience * Drive to set targeted personal income goals consistent with AutoNation's standards of productivity * Over 1 year automotive sales experience * Proven ability to exceed established automotive sales and customer service goals * Excellent communication, consultative, interpersonal and organizational skills * The willingness to follow up, and follow-up again, with customers * Valid in-state driver's license and an acceptable, safe driving record * High school diploma or equivalent Why should I work for AutoNation? * You want to work for a car dealer that has a strong moral compass and treats all its associates with respect * You'll be empowered with the tools needed to support our customers' needs and realize your earning potential. What tools? How's a best-in-class CRM, state-of-the-art equity mining tools to help you uncover better sales leads, preferred relationships with over 30 lenders to get your customers financed and access to a national inventory of over 100,000 new and pre-owned vehicles so you can always find the perfect match for your customer. * We represent 36 brands in 16 states, so there's always opportunity to grow your career as a Sales Associate and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you. * How will I be paid? Will I receive training? * As an Experienced Sales Associate, you're able to start working on our competitive commission pay plan right away! * Throughout your career, we'll provide you with the hands-on, digital and classroom training you need grow and advance while also empowering you to build your book of business and close deals like the expert you already are. Sales, Auto, Automotive, Sales Person, Sales people, Car, Cars, Chevy, Ford, Dodge, GM, GMC, Jeep, Chrysler, CDJR, Honda, Toyota, Nissan, Subaru, VW, Volkswagen, Kia, Hyundai, Fiat, BMW, Mercedes, Lexus, Acura, Infiniti, Cadillac, Chevrolet, Lincoln, Lotus, Lucid Motors, Maserati, Mazda, MB, Mercedes Benz, Mercedes-Benz, MINI, Mitsubishi, Nissan, Polestar, Porsche, RAM, Rivian, Rolls Royce, Rolls-Royce, SAAB, Saturn, Scion, SMART, Subaru, Suzuki, Tesla, Volkswagen, Volkswagen, VW, Volvo, Daimler, Stellantis, Renault, Tata, Zhejiang Geely, ZGH, Lithia, Used cars, pre owned, pre-owned, Customer Service, phone sales, internet sales, fleet, telemarketer, telemarketing, public relations, broker, finance, financial advisor, retail, truck, trucks, commercial, auto sales, automotive sales, public relations, salesperson, salesman, saleswoman, selling, car sales, automotive salesperson, car salesman, customer service, retail, account executive, account executive, personal trainer, sales, marketing, market, sell, video, retail, manager, store, college, customer, service, training, telephone, telesales, inside sales rep. trainee, commission, unlimited, opportunity, opportunities, selling, retailing, wholesale, auto, boat, recreational, automobile, vehicle, motorcycle, RV, education, support, furniture, furnishings, jewelry, women, men, mentor, mentoring, coach, coaching, appliance, appliances, TV, department store, supervisor, management, instructor, automobiles, cars, trucks, computer, internet, consultant, representative, salespeople, speaker, mobile homes, vendor, restaurant, bartender, waiter, waitress, cocktail, hosts, host, casino, dealer, hospitality, server, servers, hostess, marketing, promotions, brand ambassador, product specialist, ecommerce, commerce, CDK, eLeads Exciting Benefits and Perks Await You: * Competitive compensation and 401k matching * Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. * Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear * Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers * Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
    $24k-39k yearly est. Auto-Apply 10d ago
  • Remote Member Service Representative - Part Time ( Bilingual)

    Copart 4.8company rating

    Dallas, TX jobs

    Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to provide inbound Phone support to Copart Members through the lifespan of their membership with Copart. *Must be bilingual in either Russian, Arabic and Farsi (Persian) **This is a Work from Home position**30hrs per week** The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Must be able to show empathy in the workplace Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Answer and place calls in a professional manner. Measured on Call Quality and Productivity Focus on a "1st call resolution". Use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience Must be able to show empathy in the workplace. One year of office support experience in a customer service role preferred. High School diploma Excellent customer service skills and attitude Excellent written and verbal skills Proficient with Microsoft Office Applications Attention to detail Problem-solving Computer proficiency - MS Suite Typing speed 45WPM Professional appearance Ability to multi-task in a fast-paced environment Bilingual ( Russian, Arabic and Farsi (Persian) Occasional overtime as needed. Benefits Summary: Medical 401k ESPP - Employee Stock Purchase Plan (must work at least 20 hours/week for 5 months) Pay: $16.04 - $22.00 hourly For locations in California, Colorado, New York, Washington, pay rate ranges from $18.00 - $24.00 hourly At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work
    $16-22 hourly Auto-Apply 60d+ ago
  • Service Advisor - BMW of West Houston

    Sonic Automotive 4.6company rating

    Customer service associate job at Sonic Automotive

    At BMW of West Houston, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc. Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands. Compensation: Draw / Commission Job Description Summary As a Service Advisor, you will be a key member of our service team, responsible for providing outstanding customer service and ensuring the smooth operation of the service department. You will serve as the liaison between customers and our skilled technicians, ensuring that customer vehicles are properly diagnosed, serviced, and repaired in a timely manner. Duties and Responsibilities Greet customers in a friendly, professional, and hospitality-driven manner, ensuring a luxury brand experience. Listen to customer concerns and accurately document vehicle issues. Provide clear, consultative explanations of recommended services and repairs to promote transparency and trust. Leverage product knowledge and service history to identify maintenance opportunities that drive service revenue while adding value for the customer. Communicate estimated costs, obtain approvals, and proactively offer service packages or upgrades when appropriate. Schedule appointments strategically to optimize shop productivity and technician efficiency. Coordinate with service technicians to ensure timely completion of repairs and effective workload distribution. Keep customers informed throughout the service process with timely updates and realistic repair timelines. Create and maintain detailed service records to support warranty claims and future business. Prepare and explain invoices to customers, including breakdowns of services performed and any upsells. Contribute to department profitability through consistent sales performance, RO accuracy, and adherence to margin goals. Follow up with customers post-service to ensure satisfaction, retain business, and encourage return visits. Resolve customer issues promptly and professionally to protect CSI and service retention. Stay informed on the latest OEM technologies, service bulletins, and brand initiatives to drive value-based recommendations. Qualifications 3+ years of luxury or high-line automotive Service Advisor experience. Strong communication and customer service skills. Knowledge of automotive systems and basic technical understanding. Ability to multitask and thrive in a fast-paced environment. Excellent organizational and time-management skills. Familiarity with service department operations and procedures. Valid driver's license and a clean driving record. All applicants must be authorized to work in the USA. All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license. Preferred Qualifications: Prior experience with high-line brands (ie. Porsche, BMW, Audi, Jaguar, Land Rover, etc.) Additional Information Compensation: Draw / Commission Schedule: FULL TIME Sundays Always Off Saturday Availability Required Perks & Benefits: Medical, Dental & Vision Insurance 401(k) with Company Match Paid Time Off that Grows with You Sundays Always Off Closed on Thanksgiving & Christmas Employee Pricing on Purchases & Leases Free & Discounted Gym Membership Options Exclusive Travel Deals on Hotels, Rentals & Airfare Career Growth in a Fortune 500 Company All your information will be kept confidential in accordance with EEO guidelines
    $41k-48k yearly est. 8d ago

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