Restaurant Manager jobs at Sonic Drive-In - 2172 jobs
General Manager
Sonic Drive-In 4.3
Restaurant manager job at Sonic Drive-In
Itapos;s the dream job you never have to wake up from. At SONIC, youapos;ll whistle while you work, gaining a sense of accomplishment along the way. Youapos;ll interact with fantastic people, earn great pay, sport a cool uniform. br /br /As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience.
You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.
br /br /Essential General Managerrestaurant job duties are listed below:br /●Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhopsbr /●Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards br /●Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practicesbr /●Performs restaurant opening and/or closing dutiesbr /●Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels br /●Monitors and maintains restaurant inventory levels.
Places orders for food, paper and other supplies within cost control proceduresbr /●Completes and maintains all drive-in restaurant employment related records and payroll recordsbr /●Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
br /●Immediately and respectfully resolves guest requests.
Reports guest complaints to immediate supervisor and assists in resolving such complaintsbr /●Interview and hire restaurant crew and management team members to achieve proper staffing levelsbr /●Prepare all necessary operational reports.
Develop appropriate action plans to resolve unfavorable financial and/or sales trendsbr /●Develop and implement a marketing planbr /br /br /Additional General Manager Requirements:br /●High school diploma or equivalent required.
Advanced studies in business, restaurantmanagement or related fields are preferredbr /●Minimum of two (2) years of restaurantmanagement experience (QSR preferred), experience running shifts without supervisionbr /●Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidaysbr /●Knowledge of recruiting, interviewing and selection practicesbr /●Knowledge of federal and state labor laws as well as local health and sanitation laws and regulationsbr /●Leadership and supervisory practices and skills; effective verbal and written communication skillsbr /●Basic accounting and computer skillsbr /●Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problemsbr /●Problem solving, decision-making and conflict-resolution skillsbr /●Willingness to abide by the appearance, uniform and hygiene standards at SONICbr /br /br /Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the beeapos;s knees, cruisinapos; .
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you get the picture! Itapos;s downright sensational!! br /br /All thatapos;s missing is you, so APPLY TODAY!br /br /SONIC and its independent franchise owners are Equal Opportunity Employers.
br /
$35k-42k yearly est. 60d+ ago
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Manager - Culinary Innovation
Wendy's 4.3
Dublin, OH jobs
Why Wendy's When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn't like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you're looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you!
Lead culinary innovation by creating trend-forward menu items aligned with brand strategy. Manage formulation, testing, and optimization of new products and processes to drive profitable growth. Serve as a leader within the Culinary Innovation team, fostering creativity and best in class consumer experiences.
Responsibilities
Manage Culinary Strategy for Multiple Category Platforms
* Develop and maintain a robust innovation pipeline across assigned menu categories.
* Ensure alignment with brand strategy, R&D Food Vision, food safety standards, and cost targets.
* Conduct regular category reviews, identify gaps, and propose solutions to meet consumer expectations.
* Act as subject matter expert, providing insights and recommendations to cross-functional teams
* Monitor performance metrics and make product recommendations based on consumer trends and competitive analysis.
Manage Product Development
* Lead creation of gold-standard prototypes and new product formulations that can be scaled for commercialization.
* Conduct rigorous testing: portion studies, temperature/yield analysis, and competitive benchmarking.
* Validate equipment compatibility and operational feasibility in restaurant environments.
* Document findings and present actionable recommendations to leadership and cross-functional partners.
Supplier Relationship Management
* Build strategic partnerships with suppliers to ensure high quality partnerships and best ways of working
* Be knowledgeable on timelines, quality standards, and cost parameters to meet business objectives.
* Organize supplier demos, tastings, and innovation sessions to align with brand vision.
* Provide structured and timely feedback to suppliers following product reviews and provide supplier performance feedback to culinary leadership for quarterly business meetings.
* Stay informed on supplier capabilities and emerging technologies to leverage for future projects.
Provide Culinary Vision & Trend Leadership (15%)
* Serve as a thought leader in culinary innovation, influencing the brand's food culture.
* Research and interpret culinary trends, competitive offerings, and consumer insights.
* Ensure compliance with Brand ingredient regulations, nutritional standards and ESG goals.
* Be agile and willing to adapt strategy in a fast-paced environment.
Grow and Develop Direct Reports
* Mentor team members through structured development plans and performance feedback.
* Identify stretch assignments and cross-functional opportunities to build leadership skills.
* Foster a collaborative and innovative work environment that encourages creativity and accountability.
* Provide coaching on project prioritization, stakeholder management, and technical skills.
* Support succession planning by preparing high-potential talent for future leadership roles.
What we expect from you
* Education: Bachelors Degree Additional education information (major, etc.): Food Science, Culinary or related field.
* 10 years' combined experience in product development, restaurants and education
* Proficient computer skills including outlook, word, excel and power point
* Strong organizational, communication, delegation and presentation skills
* Creative thinker with ability to achieve results in a dynamic environment
* Passion for food
Expected Work Location (In Office): It is expected that you will primarily perform work at the Wendy's Restaurant Support Center (RSC) (1 Dave Thomas Blvd, Dublin, OH 43017), or at other location(s) as designated by the Company. You are required to work in the office at least 4 days a week. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Onsite
Wendy's was built on the premise, "Quality is our Recipe," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand.
The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. The target annual bonus for this role is 20% of annualized base salary, based on actual company and personal performance.
Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, ***********************
NOTE: Wendy's benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy's benefits, bonus, and other incentives. Wendy's retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.
Education: Bachelor's Degree
Travel: 25%
Pay Range: $99,000.00 - $173,000.00 Annually
Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.
$25k-32k yearly est. 21d ago
Manager - Culinary Innovation
The Wendy's Company 4.3
Dublin, OH jobs
When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn't like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you're looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you!
Lead culinary innovation by creating trend-forward menu items aligned with brand strategy. Manage formulation, testing, and optimization of new products and processes to drive profitable growth. Serve as a leader within the Culinary Innovation team, fostering creativity and best in class consumer experiences.
Responsibilities
Manage Culinary Strategy for Multiple Category Platforms
Develop and maintain a robust innovation pipeline across assigned menu categories.
Ensure alignment with brand strategy, R&D Food Vision, food safety standards, and cost targets.
Conduct regular category reviews, identify gaps, and propose solutions to meet consumer expectations.
Act as subject matter expert, providing insights and recommendations to cross-functional teams
Monitor performance metrics and make product recommendations based on consumer trends and competitive analysis.
Manage Product Development
Lead creation of gold-standard prototypes and new product formulations that can be scaled for commercialization.
Conduct rigorous testing: portion studies, temperature/yield analysis, and competitive benchmarking.
Validate equipment compatibility and operational feasibility in restaurant environments.
Document findings and present actionable recommendations to leadership and cross-functional partners.
Supplier Relationship Management
Build strategic partnerships with suppliers to ensure high quality partnerships and best ways of working
Be knowledgeable on timelines, quality standards, and cost parameters to meet business objectives.
Organize supplier demos, tastings, and innovation sessions to align with brand vision.
Provide structured and timely feedback to suppliers following product reviews and provide supplier performance feedback to culinary leadership for quarterly business meetings.
Stay informed on supplier capabilities and emerging technologies to leverage for future projects.
Provide Culinary Vision & Trend Leadership (15%)
Serve as a thought leader in culinary innovation, influencing the brand's food culture.
Research and interpret culinary trends, competitive offerings, and consumer insights.
Ensure compliance with Brand ingredient regulations, nutritional standards and ESG goals.
Be agile and willing to adapt strategy in a fast-paced environment.
Grow and Develop Direct Reports
Mentor team members through structured development plans and performance feedback.
Identify stretch assignments and cross-functional opportunities to build leadership skills.
Foster a collaborative and innovative work environment that encourages creativity and accountability.
Provide coaching on project prioritization, stakeholder management, and technical skills.
Support succession planning by preparing high-potential talent for future leadership roles.
Minimum Wage USD $99,000.00/Yr. Maximum Wage USD $173,000.00/Yr. Qualifications
Education: Bachelors Degree
Additional education information (major, etc.): Food Science, Culinary or related field.
10 years' combined experience in product development, restaurants and education
Proficient computer skills including outlook, word, excel and power point
Strong organizational, communication, delegation and presentation skills
Creative thinker with ability to achieve results in a dynamic environment
Passion for food
Expected Work Location (In Office): It is expected that you will primarily perform work at the Wendy's Restaurant Support Center (RSC) (1 Dave Thomas Blvd, Dublin, OH 43017), or at other location(s) as designated by the Company. You are required to work in the office at least 4 days a week. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Onsite
Wendy's was built on the premise, "Quality is our Recipe ," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand.
The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. The target annual bonus for this role is 20% of annualized base salary, based on actual company and personal performance.
Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, ***********************
NOTE: Wendy's benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy's benefits, bonus, and other incentives. Wendy's retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.
$25k-32k yearly est. Auto-Apply 21d ago
Restaurant Manager
Wendy's 4.3
Columbus, OH jobs
Why Wendy's RestaurantManagers are an integral part of the restaurant leadership and management team. RestaurantManagers provide the direction, training and expertise required to ensure that the customer's expectations are exceeded and that each shift that they oversee achieves its business goals.RestaurantManagers:
* Help run a million-dollar business through high energy and high standards
* Understand the right way to do business and helps the team act accordingly
* Assist with building bench strength by developing successful Crew and Shift Supervisors
* Maintain a Team atmosphere
What you can expect
* Salary starting at $35,000
* Monthly Bonus potential
* up to 4 weeks paid vacation
* 5 days paid time off
* Medical/Dental insurance
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
Call ************** to apply
Email [email protected] to apply
Visit ************************************** to apply
$35k yearly 60d+ ago
Restaurant Manager
Wendy's 4.3
Carroll, OH jobs
Why Wendy's Wendy's, Mid OhioRestaurantManagement Inc III is searching for Five Star Talent to join our Five Star teams. WE ARE COMMITTED TO BRINGING IN TOP TALENT AND PAYING TOP DOLLAR FOR THAT TALENT! WE'VE UPDATED OUR PAY SCALE AND ARE PAYING VERY COMPETITIVE,
If you are the top talent and have the motivation to be the best come check out the buzz and give into what you have been craving! Indulge in the career of your lifetime with the leader in the food service industry. If you enjoy delighting others, working in a structured environment, and leading a team, you should be part of running a multi-million dollar restaurant at Wendy's. Quality is not only in our food, it's in our people-- and we want you to grow with us! So, what's in it for you? A fun environment that rewards hard work, dedication, and commitment! Wendy's understands that top talent needs to be cultivated, and we offer tremendous support for your career growth and development. Our restaurants are exciting-we treat our employees like family (a legacy started by Dave Thomas!), and celebrate dedication and commitment. Bring us your best and we'll pay it forward, literally!
Job details Salary $16.25 - $18.25
Job Type Full-time
What you can expect
At Wendy's you'll enjoy:
* Dental insurance
* Disability insurance
* Flexible schedule
* Health insurance
* Life insurance
* Vision insurance
* Paid Holidays
* Paid Vacation
* A competitive salary
* Thanksgiving Day and Christmas Day off (paid)
* Personal/Sick Days
* Free Meals
* Bonus program
* An excellent support network, and opportunities for promotion from within
* 8-12 weeks of personalized training, support and tools you need to reach your goals
What we expect from you
Qualifications
* High school or equivalent
* Leadership Experience
* 1 year Driver's License
* ServSafe (Preferred)
* Ability to remain calm under stressful situations
* Self Motivated
* Ability to communicate effectively
* Mobility required during the entire shift (bending, twisting, etc.) along with the ability to lift up to 25 pounds
Key responsibilities
* Effectively managing employees and team members
* Day to day operations of high volume restaurants
* Participate in training and development of all team members
* Objectively evaluate employee performance to determine coaching needs
* Assist with creating schedules within budget and time constraints
* Maintain employee files and documentation while maintaining confidentiality
* See that restaurant adheres to company policies at all times
* Other duties as assigned
Apply online or stop in our location. We can get your career started tomorrow.
COVID-19 Precaution(s): • Personal protective equipment provided or required • Temperature screenings • Sanitizing, disinfecting, or cleaning procedures in place
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
Call ************** to apply
Apply in person: 4410 Coonpath Rd Carroll OH 43112
$16.3-18.3 hourly 60d+ ago
Restaurant Manager
Steak N Shake Co 4.4
Dublin, OH jobs
STEAK N SHAKE IS HIRING MANAGERS looking to MAKE A DIFFERENCE! We have exciting times ahead! What we sell is an experience. We are looking for passionate people with a fun-loving attitude who provide a hospitable service. YOU: * Demonstrate the Golden Rule
* Have a competitive spirit and desire to win
* A track record of proven leadership
* Possess high character and high competence
* Desire to improve the lives of others
US:
* Desire to improve the lives of employees, customers, franchisees
* Committed to you and your successful journey
* We place trust above all else. This builds loyalty.
* Determined to be the employer of choice, placing employees first. We seek to be the maximum wage employer.
* Desire to lead and dominate the premium burger segment of the restaurant industry
* Our pace is fast, focused, and effective.
STEAK N SHAKE MANAGER DESCRIPTION:
The Manager reports directly to the General Manager or Franchise Owner. They assist in the day-to-day responsibilities of managing the restaurant, directing the employees, ensuring guest satisfaction and thereby demonstrating the Gold Standard in service. They will partner with the General Manager to meet the business and strategic objectives of the organization. The sky is the limit for those seeking to make a difference in this world!
BENEFITS:
* Employee meal
* Paid time off
* Paid training
* Bonus Program
Qualifications
* US work authorization (Required)
* High school or equivalent (Preferred)
* Driver's License (Required)
SOUND LIKE A GREAT PARTNERSHIP? CLICK NOW TO APPLY!!
$38k-48k yearly est. 29d ago
Restaurant Manager
Wendy's 4.3
Gahanna, OH jobs
Why Wendy's RestaurantManagers are an integral part of the restaurant leadership and management team. RestaurantManagers provide the direction, training and expertise required to ensure that the customer's expectations are exceeded and that each shift that they oversee achieves its business goals.RestaurantManagers:
* Help run a million-dollar business through high energy and high standards
* Understand the right way to do business and helps the team act accordingly
* Assist with building bench strength by developing successful Crew and Shift Supervisors
* Maintain a Team atmosphere
What you can expect
* Salary starting at $35,000
* Monthly Bonus potential
* up to 4 weeks paid vacation
* 5 days paid time off
* Medical/Dental insurance
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
Call ************** to apply
Email [email protected] to apply
Visit ************************************** to apply
$35k yearly 60d+ ago
Restaurant Manager
Wendy's 4.3
New Bremen, OH jobs
Why Wendy's The RestaurantManager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The RestaurantManager will know how to Identify 5 Star Talent and how to put the right people in the right places at the right time through effective scheduling. With support of the General Manager or District Manager, the RestaurantManager will manage the daily operations and staff of the restaurant. The RestaurantManager position is a support and development position directly below the General Manager. The key team member in this position supports the restaurant Driving Sales and Profits, and Training of team members, Running a Great Restaurant with Excellent Food Quality, Service and Cleanliness, Driving Teamwork and Completing Administrative tasks as required of the position.
What you can expect
The RestaurantManager position provides the following benefits: Comprehensive Health Plan, Dental, Vision, Short Term Disability, Long Term Disability, Life Insurance, 401k and Bonus Plan.
What we expect from you
* College Degree or equivalent experience in restaurant operations
* At least 1 year of line operations experience in the restaurant industry
* Must be able to perform all restaurant operations positions / functions
* Must possess a valid Driver's License in good standing
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
$25k-32k yearly est. 60d+ ago
Restaurant Manager OH
Taco Bell 4.2
Stow, OH jobs
Stow, OH The Restaurant General Manager (RGM) provides overall leadership and direct supervision for operations of an individual Taco Bell Unit. They are accountable for the organized, efficient, and profitable operation of their restaurant by achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality, and speed of service. The RGM directly performs hands on operational work as necessary to train employees, respond to guest service needs, or otherwise role model appropriate skills and behaviors in their restaurant.
Duties and Responsibilities:
* Ensures that cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels.
* Works within their restaurant to produce positive sales growth by demonstrating improvement on 5 Bells, CORE, speed of service and food quality.
* Ensures adequate staffing levels are maintained for all days and day parts, to meet all scheduling requirements.
* Prepares and conducts crew member, shift manager, and assistant general manager performance appraisals.
* Performs the hiring process for a new crew members, shift leaders, and assistant general managers.
* Coaches and councils, all crew members and managers and are responsible for training and developing their team to expected certification and performance levels.
* Maintain the restaurant cleanliness and organization, following all food service sanitation guidelines and regulations.
* Ensures compliance with all local, state, and federal laws pertaining to employment.
* Verifies the restaurant environment is safe for both employees and guests and takes corrective action when needed.
* Ensures that preventative maintenance procedures are followed for all equipment and facilities and report any needed repairs to the maintenance department and your area coach.
* Ensures excellent levels of guest service on all shifts and properly handles guests 'complaints to facilitate repeat business.
* Provides relevant and timely feedback to their area coach on operating results, specifically through the daily call procedure and weekly area meetings. Effectively manages turnover by practicing effective selection and training and by treating their people right and fostering a positive work environment.
* Preparing food as needed for guests and training purposes as well as handling the cash register and money when required
Your success will be measured based on the following:
* Weekly/Period restaurant performance in sales, ICOS, labor, cash and controllable expenses
* 5 Bells, CORE, PRCs and Food Safety Audit results
* Period "3 Part P & L" results: Unit Staffing, STP 1&1 %, Annualized Turnover %, Average
* Weekly Mgmt. Hours, 5 Bells, CORE results, PRCs/10,000 Transactions, SOS Window Time, Food Safety Audits, YOY Net Sales Growth, Net Sales vs. Plan, Food Cost %, Drinks %, Paper %, Total COS %, Labor % vs. Plan, Overtime % vs. Plan, Cash +/- % of Sales, Controllable %vs. Plan, PAA % vs. Plan, Actual PAA
Qualifications
Knowledge and Skill Requirements:
* Must be at least 18 years old or older.
* Strong preference for an internal promote from the AGM position who has completed all required learning zone training and certifications.
* High school diploma or GED is required, Undergraduate degree preferred
* Possess a minimum of 6 months in a supervisory role, preferably in a service-related business.
* Legal right to work in the United States.
* Have open availability and the ability to work flexible hours and all shifts as needed.
* Excellent oral and written communication skills.
* Strong planning, organizing, and follow-up skills.
* Excellent decision making and conflict resolution skills.
* Must enjoy working in a fast-paced environment and be flexible enough to deal with rapid change.
* Desire to develop their team and actively continue their own development.
* Must be able to manage time effectively and efficiently and reach objectives within specified timeframes.
The duties and requirements of this position may change from time to time. The Company and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive
$44k-57k yearly est. 2d ago
Restaurant Manager OH
Taco Bell 4.2
Westlake, OH jobs
Westlake, OH The Restaurant General Manager (RGM) provides overall leadership and direct supervision for operations of an individual Taco Bell Unit. They are accountable for the organized, efficient, and profitable operation of their restaurant by achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality, and speed of service. The RGM directly performs hands on operational work as necessary to train employees, respond to guest service needs, or otherwise role model appropriate skills and behaviors in their restaurant.
Duties and Responsibilities:
* Ensures that cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels.
* Works within their restaurant to produce positive sales growth by demonstrating improvement on 5 Bells, CORE, speed of service and food quality.
* Ensures adequate staffing levels are maintained for all days and day parts, to meet all scheduling requirements.
* Prepares and conducts crew member, shift manager, and assistant general manager performance appraisals.
* Performs the hiring process for a new crew members, shift leaders, and assistant general managers.
* Coaches and councils, all crew members and managers and are responsible for training and developing their team to expected certification and performance levels.
* Maintain the restaurant cleanliness and organization, following all food service sanitation guidelines and regulations.
* Ensures compliance with all local, state, and federal laws pertaining to employment.
* Verifies the restaurant environment is safe for both employees and guests and takes corrective action when needed.
* Ensures that preventative maintenance procedures are followed for all equipment and facilities and report any needed repairs to the maintenance department and your area coach.
* Ensures excellent levels of guest service on all shifts and properly handles guests 'complaints to facilitate repeat business.
* Provides relevant and timely feedback to their area coach on operating results, specifically through the daily call procedure and weekly area meetings. Effectively manages turnover by practicing effective selection and training and by treating their people right and fostering a positive work environment.
* Preparing food as needed for guests and training purposes as well as handling the cash register and money when required
Your success will be measured based on the following:
* Weekly/Period restaurant performance in sales, ICOS, labor, cash and controllable expenses
* 5 Bells, CORE, PRCs and Food Safety Audit results
* Period "3 Part P & L" results: Unit Staffing, STP 1&1 %, Annualized Turnover %, Average
* Weekly Mgmt. Hours, 5 Bells, CORE results, PRCs/10,000 Transactions, SOS Window Time, Food Safety Audits, YOY Net Sales Growth, Net Sales vs. Plan, Food Cost %, Drinks %, Paper %, Total COS %, Labor % vs. Plan, Overtime % vs. Plan, Cash +/- % of Sales, Controllable %vs. Plan, PAA % vs. Plan, Actual PAA
Qualifications
Knowledge and Skill Requirements:
* Must be at least 18 years old or older.
* Strong preference for an internal promote from the AGM position who has completed all required learning zone training and certifications.
* High school diploma or GED is required, Undergraduate degree preferred
* Possess a minimum of 6 months in a supervisory role, preferably in a service-related business.
* Legal right to work in the United States.
* Have open availability and the ability to work flexible hours and all shifts as needed.
* Excellent oral and written communication skills.
* Strong planning, organizing, and follow-up skills.
* Excellent decision making and conflict resolution skills.
* Must enjoy working in a fast-paced environment and be flexible enough to deal with rapid change.
* Desire to develop their team and actively continue their own development.
* Must be able to manage time effectively and efficiently and reach objectives within specified timeframes.
The duties and requirements of this position may change from time to time. The Company and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive
$45k-57k yearly est. 15d ago
Restaurant Management Opportunities
Arby's, LLC 4.2
Youngstown, OH jobs
We're glad you're here. You may know us as the brand with Roast Beef and Curly Fries - but we are also crafting incredible career opportunities. As an Arby's Manager, you could be the one helping your restaurantmanagement team and team members to success. You! And you're in the right place if you're here for:
* Weekly Pay
* Bonus Program*
* Free Shift Meals
* Discounted Curly Fries (and all our menu items for that matter)
* Best in Class Training & Continuous Learning
* Advancement Opportunities
* Paid Time Off*
* 401(k) Retirement Plan*
* Tuition Benefits*
* Medical, Dental, and Vision*
* Champions of Hope*
* Cash Referral Program
* Journey Wellbeing Support Tool
* PerkSpot Discount Program
* Recognition Program
* Slip Resistant Shoes Programs
* Community & Charitable Involvement
* Igniting Dreams Grant Program
* Training Contests
You're also in the right place if you're looking for a company where you can dream big, work hard, get it done, play fair, have fun, and make a difference - a company that shares your values.
SOMETHING TO HANG YOUR HAT ON
As an Arby's Manager, you will be the leader of your restaurant's Meatcraft. You will help your RestaurantManagement Team and Team Members through performance, engagement, and training initiatives. From local store marketing to helping reach sale and profit goals, you will be responsible in ensuring that your restaurant is delivering the top meats. To qualify for this General Manager, best-brand-you-ever-worked-for job, you:
* Have at least one year of restaurant or retail management experience.
* Have impressive examples of providing exceptional customer service.
* Eligible to work in the U.S.
Not sure if your experience aligns? We encourage you to apply. Meat-lover or not, all backgrounds are welcome here.
WHO WE ARE AND WHAT WE DO
The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is part of the Inspire Brands family of restaurants headquartered in Atlanta, Ga. Arby's, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,500 restaurants in nine countries. Our goal is to be the best in the business, and we can't do that without great people like you.
Arby's is an equal opportunity employer.
* Subject to availability and certain eligibility requirements.
#LI-IB
$47k-60k yearly est. 60d+ ago
Restaurant Manager OH
Taco Bell 4.2
Akron, OH jobs
Akron, OH The Restaurant General Manager (RGM) provides overall leadership and direct supervision for operations of an individual Taco Bell Unit. They are accountable for the organized, efficient, and profitable operation of their restaurant by achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality, and speed of service. The RGM directly performs hands on operational work as necessary to train employees, respond to guest service needs, or otherwise role model appropriate skills and behaviors in their restaurant.
Duties and Responsibilities:
* Ensures that cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels.
* Works within their restaurant to produce positive sales growth by demonstrating improvement on 5 Bells, CORE, speed of service and food quality.
* Ensures adequate staffing levels are maintained for all days and day parts, to meet all scheduling requirements.
* Prepares and conducts crew member, shift manager, and assistant general manager performance appraisals.
* Performs the hiring process for a new crew members, shift leaders, and assistant general managers.
* Coaches and councils, all crew members and managers and are responsible for training and developing their team to expected certification and performance levels.
* Maintain the restaurant cleanliness and organization, following all food service sanitation guidelines and regulations.
* Ensures compliance with all local, state, and federal laws pertaining to employment.
* Verifies the restaurant environment is safe for both employees and guests and takes corrective action when needed.
* Ensures that preventative maintenance procedures are followed for all equipment and facilities and report any needed repairs to the maintenance department and your area coach.
* Ensures excellent levels of guest service on all shifts and properly handles guests 'complaints to facilitate repeat business.
* Provides relevant and timely feedback to their area coach on operating results, specifically through the daily call procedure and weekly area meetings. Effectively manages turnover by practicing effective selection and training and by treating their people right and fostering a positive work environment.
* Preparing food as needed for guests and training purposes as well as handling the cash register and money when required
Your success will be measured based on the following:
* Weekly/Period restaurant performance in sales, ICOS, labor, cash and controllable expenses
* 5 Bells, CORE, PRCs and Food Safety Audit results
* Period "3 Part P & L" results: Unit Staffing, STP 1&1 %, Annualized Turnover %, Average
* Weekly Mgmt. Hours, 5 Bells, CORE results, PRCs/10,000 Transactions, SOS Window Time, Food Safety Audits, YOY Net Sales Growth, Net Sales vs. Plan, Food Cost %, Drinks %, Paper %, Total COS %, Labor % vs. Plan, Overtime % vs. Plan, Cash +/- % of Sales, Controllable %vs. Plan, PAA % vs. Plan, Actual PAA
Qualifications
Knowledge and Skill Requirements:
* Must be at least 18 years old or older.
* Strong preference for an internal promote from the AGM position who has completed all required learning zone training and certifications.
* High school diploma or GED is required, Undergraduate degree preferred
* Possess a minimum of 6 months in a supervisory role, preferably in a service-related business.
* Legal right to work in the United States.
* Have open availability and the ability to work flexible hours and all shifts as needed.
* Excellent oral and written communication skills.
* Strong planning, organizing, and follow-up skills.
* Excellent decision making and conflict resolution skills.
* Must enjoy working in a fast-paced environment and be flexible enough to deal with rapid change.
* Desire to develop their team and actively continue their own development.
* Must be able to manage time effectively and efficiently and reach objectives within specified timeframes.
The duties and requirements of this position may change from time to time. The Company and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive
$44k-57k yearly est. 15d ago
Restaurant Manager OH
Taco Bell 4.2
North Royalton, OH jobs
North Royalton, OH The Restaurant General Manager (RGM) provides overall leadership and direct supervision for operations of an individual Taco Bell Unit. They are accountable for the organized, efficient, and profitable operation of their restaurant by achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality, and speed of service. The RGM directly performs hands on operational work as necessary to train employees, respond to guest service needs, or otherwise role model appropriate skills and behaviors in their restaurant.
Duties and Responsibilities:
* Ensures that cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels.
* Works within their restaurant to produce positive sales growth by demonstrating improvement on 5 Bells, CORE, speed of service and food quality.
* Ensures adequate staffing levels are maintained for all days and day parts, to meet all scheduling requirements.
* Prepares and conducts crew member, shift manager, and assistant general manager performance appraisals.
* Performs the hiring process for a new crew members, shift leaders, and assistant general managers.
* Coaches and councils, all crew members and managers and are responsible for training and developing their team to expected certification and performance levels.
* Maintain the restaurant cleanliness and organization, following all food service sanitation guidelines and regulations.
* Ensures compliance with all local, state, and federal laws pertaining to employment.
* Verifies the restaurant environment is safe for both employees and guests and takes corrective action when needed.
* Ensures that preventative maintenance procedures are followed for all equipment and facilities and report any needed repairs to the maintenance department and your area coach.
* Ensures excellent levels of guest service on all shifts and properly handles guests 'complaints to facilitate repeat business.
* Provides relevant and timely feedback to their area coach on operating results, specifically through the daily call procedure and weekly area meetings. Effectively manages turnover by practicing effective selection and training and by treating their people right and fostering a positive work environment.
* Preparing food as needed for guests and training purposes as well as handling the cash register and money when required
Your success will be measured based on the following:
* Weekly/Period restaurant performance in sales, ICOS, labor, cash and controllable expenses
* 5 Bells, CORE, PRCs and Food Safety Audit results
* Period "3 Part P & L" results: Unit Staffing, STP 1&1 %, Annualized Turnover %, Average
* Weekly Mgmt. Hours, 5 Bells, CORE results, PRCs/10,000 Transactions, SOS Window Time, Food Safety Audits, YOY Net Sales Growth, Net Sales vs. Plan, Food Cost %, Drinks %, Paper %, Total COS %, Labor % vs. Plan, Overtime % vs. Plan, Cash +/- % of Sales, Controllable %vs. Plan, PAA % vs. Plan, Actual PAA
Qualifications
Knowledge and Skill Requirements:
* Must be at least 18 years old or older.
* Strong preference for an internal promote from the AGM position who has completed all required learning zone training and certifications.
* High school diploma or GED is required, Undergraduate degree preferred
* Possess a minimum of 6 months in a supervisory role, preferably in a service-related business.
* Legal right to work in the United States.
* Have open availability and the ability to work flexible hours and all shifts as needed.
* Excellent oral and written communication skills.
* Strong planning, organizing, and follow-up skills.
* Excellent decision making and conflict resolution skills.
* Must enjoy working in a fast-paced environment and be flexible enough to deal with rapid change.
* Desire to develop their team and actively continue their own development.
* Must be able to manage time effectively and efficiently and reach objectives within specified timeframes.
The duties and requirements of this position may change from time to time. The Company and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive
$44k-57k yearly est. 15d ago
Restaurant Manager
Wendy's 4.3
Lima, OH jobs
Why Wendy's The RestaurantManager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The RestaurantManager will know how to Identify 5 Star Talent and how to put the right people in the right places at the right time through effective scheduling. With support of the General Manager or District Manager, the RestaurantManager will manage the daily operations and staff of the restaurant. The RestaurantManager position is a support and development position directly below the General Manager. The key team member in this position supports the restaurant Driving Sales and Profits, Staffing, Hiring and Training of team members, Running a Great Restaurant with Excellent Food Quality, Service and Cleanliness, Driving Teamwork and Completing Administrative tasks as required of the position.
What you can expect
The RestaurantManager position provides the following benefits: Comprehensive Health Plan, Dental, Vision, Short Term Disability, Long Term Disability, Life Insurance, 401k and Bonus Plan.
What we expect from you
* College Degree or equivalent experience in restaurant operations
* At least 1 year of line operations experience in the restaurant industry
* Must be able to perform all restaurant operations positions / functions
* Must possess a valid Driver's License in good standing
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
$25k-32k yearly est. 60d+ ago
Restaurant Manager
Jack In The Box, Inc. 3.9
Cincinnati, OH jobs
Responsible for managing the overall operations of a Jack in the Box unit. Uses discretion in daily management decisions with accountability for ensuring effective execution of the Service Profit Chain (SPC) and Brand Promise. Develops team to provide excellent internal service, external service, and build restaurant sales and profit while ensuring compliance with policies, procedures, and regulatory requirements.
KEY DUTIES/RESPONSIBILITIES:
* Internal Service: Recruits, selects, trains, develops, and evaluates restaurant employees. Monitors staffing levels to ensure sufficient development and talent; ensures systems for training employees on workstations are fully implemented and adhered to by management and crew; identifies and develops internal candidates for management and Team Leader positions. Works with restaurantmanagement team to ensure all facets of "My Promise to You" and the Service Profit Chain are executed; creates a restaurant environment that is "employee friendly," fun, clean and safe; takes accountability for motivating and inspiring employees to achieve high performance; treats all employees with respect and dignity; and regularly recognizes and rewards employees. Understands and utilizes JIB systems, processes, and tools; and complies with all state and federal labor laws and regulations.
* External Service: Manages daily activities to achieve excellence in restaurant operational performance. Provides an exceptional experience for the guests by ensuring proper training and holding restaurant team accountable for consistently delivering excellent guest service and food quality in adherence with JIB systems, procedures, and food safety requirements. Reviews practices and modifies as needed to continuously improve the guest experience; maintains visibility and interaction with guests; responds to guest concerns and complaints in a timely and professional manner, and ensures positive resolution. Ensures management team and crew understands and operates all systems correctly. Maintains the brand image of restaurant cleanliness, maintenance, and excellent service. Serves as a role model for excellent guest service.
* Sales & Profits: Utilizes management information tools to analyze restaurant operational and financial performance each Period, including the I&E, quality and service reports, health inspections, HACCP, etc; identifies trends and implements action plans for improvement; uses data to analyze business results and consults with regional and CSC resources as needed. Focuses efforts on increasing restaurant sales and profitability by executing the Service Profit Chain and understanding its impact on the overall business. Considers cost/benefit impact of financial decisions and works to protect the JIB brand. Monitors costs and adherence to budget and restaurant goals.
SELECTION SKILLS/QUALITIES:
* Fostering the Culture: Demonstrates a passion for the business and pride in Jack in the Box; ability to manage professionally with integrity, honesty, and trust that promotes the Jack in the Box culture and values; demonstrates high ethical standards; treats employees and guests with respect; and actively listens and communicates timely, clearly, and accurately with management team and crew. Remains calm when challenged or placed under pressure; calms others who are confronted with a difficult situation or task; and effectively manages conflict.
* Training/Coaching/Development: Serves as a strong role model who motivates and inspires employees; effectively trains, coaches, and provides time for employees to learn; identifies employees' potential and fosters development for promotion to the next level; and demonstrates patience and commitment toward development of employees. Values effective job performance and ensures restaurant team receives recognition and expression of gratitude. Understands the importance of, and provides employees with quality and timely performance feedback and reviews.
* Guest Focus: Is passionate about providing a high quality guest experience that is evident to our guests. Understands guests' perspectives and focuses efforts on ensuring consistent, quality service that exceeds guests' expectations. Demonstrates guest service techniques and ability to manage in a fast-paced environment.
* Food Quality/Safety: Demonstrates a strong awareness and concern for food quality and safety, and restaurant cleanliness; and is dedicated to consistently serving great food to guests and conveys importance to restaurant team. Demonstrated ability to utilize systems and perform duties within established structure.
* Business Management: Is willing and able to adjust to multiple demands, shifting priorities, ambiguity and change; understands the importance of change and implements, manages, and supports change initiatives; maintains a strong sense of urgency; and works toward achieving goals. Consistently makes high quality decisions based on experience, policy and procedure, or knowledge of the setting; and exercises discretion and independent judgment on important restaurant business matters. Attends to priorities, delegates work, and systematically conducts follow up; demonstrates attention to detail; and is well organized in all aspects of job performance.
* Performs other related duties, tasks and responsibilities as required, assigned and directed.
QUALIFICATIONS:
Education - High School Diploma, G.E.D. or equivalent required. Associate's or Bachelor's degree preferred.
Experience - Internal Promote: Minimum of 1+ years experience as an Associate Manager and/or 2 years experience as a First Assistant Manager; must be 100% certified in all workstations. External Recruit: Minimum of 3 years experience managing a service concept with full P&L responsibility.
Knowledge/Skills/Abilities - Must be at least 18 years old; must complete RestaurantManager training classes; must be ServSafe certified. Requires ability to speak, read, and write effectively in English; excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Proficient knowledge of personal computers and related software applications. Must possess a valid driver's license, insurance, and use personal vehicle to make bank deposits and travel to other restaurants/business locations as required. Demonstrates integrity and ethical behavior.
Physical Requirements - Ability to stand and walk approximately 85%-95% of shift; ability to lift and carry 10-65 lbs; ability to move freely throughout the restaurant; ability to operate restaurant equipment and drive a motor vehicle. Ability to operate a computer keyboard.
COMPETENCIES:
Organizational Competencies
Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
Position Competencies
Composure - Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis.
Confronting Direct Reports - Deals with problem direct reports firmly and in a timely manner; doesn't allow problems to fester; regularly reviews performance and holds timely discussions; can make negative decisions when all other efforts fail; deals effectively with troublemakers.
Developing Direct Reports and Others - Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Ethics and Values - Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches.
Hiring and Staffing - Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staffs.
Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain.
Managerial Courage - Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Motivating Others - Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person's hot button and use it to get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with.
Priority Setting - Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Self-Knowledge - Knows personal strengths, weaknesses, opportunities, and limits; seeks feedback; gains insights from mistakes; is open to criticism; isn't defensive; is receptive to talking about shortcomings; looks forward to balanced (+'s and -'s) performance reviews and career discussions.
Sizing Up People - Is a good judge of talent; after reasonable exposure, can articulate the strengths and limitations of people inside or outside the organization; can accurately project what people are likely to do across a variety of situations.
Building Effective Teams - Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Managing Vision and Purpose - Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision sharable by everyone; can inspire and motivate entire units or organizations.
REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.
$51k-63k yearly est. 10d ago
Restaurant Manager
Wendy's 4.3
Athens, OH jobs
Why Wendy's If you are the top talent and have the motivation to be the best come check out the buzz and give into what you have been craving! Indulge in the career of your lifetime with the leader in the food service industry. If you enjoy delighting others, working in a structured environment, and leading a team, you should be part of running a multi-million dollar restaurant at Wendy's. Quality is not only in our food, it's in our people-- and we want you to grow with us!
What you can expect
As a Manager at Wendy's, you'll enjoy:
* A competitive salary
* Benefits package including medical, dental, and life insurance
* Paid vacations
* Thanksgiving Day and Christmas Day off (paid)
* Personal/Sick Days
* Bonus program
* Free meals during shift
* An excellent support network, and opportunities for promotion from within
* 8-12 weeks of personalized training, support and tools you need to reach your goals
* Defined career paths for those who pursue a long-term career at Wendy's
What we expect from you
So, what's in it for you? A fun environment that rewards hard work, dedication, and commitment! Wendy's understands that top talent needs to be cultivated, and we offer tremendous support for your career growth and development. Our restaurants are exciting-we treat our employees like family (a legacy started by Dave Thomas!), and celebrate dedication and commitment. Bring us your best and we'll pay it forward, literally!
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
$24k-31k yearly est. 60d+ ago
Restaurant Manager
Wendy's 4.3
Shelby, OH jobs
Why Wendy's The RestaurantManager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The RestaurantManager will know how to Identify 5 Star Talent and how to put the right people in the right places at the right time through effective scheduling. With support of the General Manager or District Manager, the RestaurantManager will manage the daily operations and staff of the restaurant. The RestaurantManager position is a support and development position directly below the General Manager. The key team member in this position supports the restaurant Driving Sales and Profits, Staffing, Hiring and Training of team members, Running a Great Restaurant with Excellent Food Quality, Service and Cleanliness, Driving Teamwork and Completing Administrative tasks as required of the position.
What you can expect
The RestaurantManager position provides the following benefits: Comprehensive Health Plan, Dental, Vision, Short Term Disability, Long Term Disability, Life Insurance, 401k and Bonus Plan.
What we expect from you
* College Degree or equivalent experience in restaurant operations
* At least 1 year of line operations experience in the restaurant industry
* Must be able to perform all restaurant operations positions / functions
* Must possess a valid Driver's License in good standing
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
$24k-31k yearly est. 60d+ ago
Restaurant Manager
Wendy's 4.3
Franklin, OH jobs
Why Wendy's We are looking for top notch restaurant professionals to join our growing team. If you like working with people in a fast-paced environment, possess strong leadership skills, and a drive for results, then Wendy's might be the career you have been waiting for. We are currently hiring candidates that have a strong work ethic, and the willingness to serve guests in a fast, friendly manner.
If you're interested in a position that rewards your commitment, then Wendy's is right for you. We encourage you to complete our application process and look forward to discussing your place on the Wendy's team.
What you can expect
As an RestaurantManager at Wendy's, you'll enjoy competitive pay and generous benefits, including:
* Free meals and uniforms
* Bonus Program
* A raise opportunity after 12 months
* Access to our health care, prescription drug and dental plans
* A schedule that makes sense for you
* One-on-one, self-paced paid training
* Promotion from within with defined career paths for those who are interested in a career at Wendy's
Sound good? Keep reading.
What we expect from you
RESPONSIBILITIES:
* Assisting the General Manager in all aspects of operating the restaurant
* Leading the restaurant in the General Manager's absence
* Solving customer complaints quickly and with a smile.
* Providing feedback to Team Members in a positive manner.
* Communicating openly and honestly with the RestaurantManagement team.
* Maintaining and enforcing standard operating procedures of the company
* Maintaining excellent customer satisfaction at all time
* Ability to come to work promptly and as scheduled
* Ability to take direction and work well with others
* Must perform basic mathematics
* Must be able to stand for at least an 8 hour shift and lift 50 lbs.
* Repetitive standing, stooping, and bending as necessary.
QUALIFICATIONS:
* Minimum of 4 years experience in QSR or Fast-Casual environment
* You've already led, managed and organized a team
* Reliable Transportation
* Willing to work normal schedule of 50 hours per week (10 hours overtime rate) including nights, weekends and some holidays
* Strong communication skills; Must be able to multi-task
* Must have a great personality, desire to serve guests, enjoy working as part of a team, and be upbeat and engaging
Sound like you? We want to talk. Click Apply to get the conversation started. If our needs match yours, we'll be in touch ASAP!
Wendmiddle is an equal opportunity employer. We look forward to reviewing your application!
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
$24k-31k yearly est. 11d ago
Restaurant Manager
Jack In The Box, Inc. 3.9
Beckett Ridge, OH jobs
Responsible for managing the overall operations of a Jack in the Box unit. Uses discretion in daily management decisions with accountability for ensuring effective execution of the Service Profit Chain (SPC) and Brand Promise. Develops team to provide excellent internal service, external service, and build restaurant sales and profit while ensuring compliance with policies, procedures, and regulatory requirements.
KEY DUTIES/RESPONSIBILITIES:
* Internal Service: Recruits, selects, trains, develops, and evaluates restaurant employees. Monitors staffing levels to ensure sufficient development and talent; ensures systems for training employees on workstations are fully implemented and adhered to by management and crew; identifies and develops internal candidates for management and Team Leader positions. Works with restaurantmanagement team to ensure all facets of "My Promise to You" and the Service Profit Chain are executed; creates a restaurant environment that is "employee friendly," fun, clean and safe; takes accountability for motivating and inspiring employees to achieve high performance; treats all employees with respect and dignity; and regularly recognizes and rewards employees. Understands and utilizes JIB systems, processes, and tools; and complies with all state and federal labor laws and regulations.
* External Service: Manages daily activities to achieve excellence in restaurant operational performance. Provides an exceptional experience for the guests by ensuring proper training and holding restaurant team accountable for consistently delivering excellent guest service and food quality in adherence with JIB systems, procedures, and food safety requirements. Reviews practices and modifies as needed to continuously improve the guest experience; maintains visibility and interaction with guests; responds to guest concerns and complaints in a timely and professional manner, and ensures positive resolution. Ensures management team and crew understands and operates all systems correctly. Maintains the brand image of restaurant cleanliness, maintenance, and excellent service. Serves as a role model for excellent guest service.
* Sales & Profits: Utilizes management information tools to analyze restaurant operational and financial performance each Period, including the I&E, quality and service reports, health inspections, HACCP, etc; identifies trends and implements action plans for improvement; uses data to analyze business results and consults with regional and CSC resources as needed. Focuses efforts on increasing restaurant sales and profitability by executing the Service Profit Chain and understanding its impact on the overall business. Considers cost/benefit impact of financial decisions and works to protect the JIB brand. Monitors costs and adherence to budget and restaurant goals.
SELECTION SKILLS/QUALITIES:
* Fostering the Culture: Demonstrates a passion for the business and pride in Jack in the Box; ability to manage professionally with integrity, honesty, and trust that promotes the Jack in the Box culture and values; demonstrates high ethical standards; treats employees and guests with respect; and actively listens and communicates timely, clearly, and accurately with management team and crew. Remains calm when challenged or placed under pressure; calms others who are confronted with a difficult situation or task; and effectively manages conflict.
* Training/Coaching/Development: Serves as a strong role model who motivates and inspires employees; effectively trains, coaches, and provides time for employees to learn; identifies employees' potential and fosters development for promotion to the next level; and demonstrates patience and commitment toward development of employees. Values effective job performance and ensures restaurant team receives recognition and expression of gratitude. Understands the importance of, and provides employees with quality and timely performance feedback and reviews.
* Guest Focus: Is passionate about providing a high quality guest experience that is evident to our guests. Understands guests' perspectives and focuses efforts on ensuring consistent, quality service that exceeds guests' expectations. Demonstrates guest service techniques and ability to manage in a fast-paced environment.
* Food Quality/Safety: Demonstrates a strong awareness and concern for food quality and safety, and restaurant cleanliness; and is dedicated to consistently serving great food to guests and conveys importance to restaurant team. Demonstrated ability to utilize systems and perform duties within established structure.
* Business Management: Is willing and able to adjust to multiple demands, shifting priorities, ambiguity and change; understands the importance of change and implements, manages, and supports change initiatives; maintains a strong sense of urgency; and works toward achieving goals. Consistently makes high quality decisions based on experience, policy and procedure, or knowledge of the setting; and exercises discretion and independent judgment on important restaurant business matters. Attends to priorities, delegates work, and systematically conducts follow up; demonstrates attention to detail; and is well organized in all aspects of job performance.
* Performs other related duties, tasks and responsibilities as required, assigned and directed.
QUALIFICATIONS:
Education - High School Diploma, G.E.D. or equivalent required. Associate's or Bachelor's degree preferred.
Experience - Internal Promote: Minimum of 1+ years experience as an Associate Manager and/or 2 years experience as a First Assistant Manager; must be 100% certified in all workstations. External Recruit: Minimum of 3 years experience managing a service concept with full P&L responsibility.
Knowledge/Skills/Abilities - Must be at least 18 years old; must complete RestaurantManager training classes; must be ServSafe certified. Requires ability to speak, read, and write effectively in English; excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Proficient knowledge of personal computers and related software applications. Must possess a valid driver's license, insurance, and use personal vehicle to make bank deposits and travel to other restaurants/business locations as required. Demonstrates integrity and ethical behavior.
Physical Requirements - Ability to stand and walk approximately 85%-95% of shift; ability to lift and carry 10-65 lbs; ability to move freely throughout the restaurant; ability to operate restaurant equipment and drive a motor vehicle. Ability to operate a computer keyboard.
COMPETENCIES:
Organizational Competencies
Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
Position Competencies
Composure - Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis.
Confronting Direct Reports - Deals with problem direct reports firmly and in a timely manner; doesn't allow problems to fester; regularly reviews performance and holds timely discussions; can make negative decisions when all other efforts fail; deals effectively with troublemakers.
Developing Direct Reports and Others - Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Ethics and Values - Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches.
Hiring and Staffing - Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staffs.
Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain.
Managerial Courage - Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Motivating Others - Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person's hot button and use it to get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with.
Priority Setting - Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Self-Knowledge - Knows personal strengths, weaknesses, opportunities, and limits; seeks feedback; gains insights from mistakes; is open to criticism; isn't defensive; is receptive to talking about shortcomings; looks forward to balanced (+'s and -'s) performance reviews and career discussions.
Sizing Up People - Is a good judge of talent; after reasonable exposure, can articulate the strengths and limitations of people inside or outside the organization; can accurately project what people are likely to do across a variety of situations.
Building Effective Teams - Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Managing Vision and Purpose - Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision sharable by everyone; can inspire and motivate entire units or organizations.
REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.
$51k-63k yearly est. 7d ago
General Manager
Sonic Drive-In 4.3
Restaurant manager job at Sonic Drive-In
Its the dream job you never have to wake up from. At SONIC, youll whistle while you work, gaining a sense of accomplishment along the way. Youll interact with fantastic people, earn great pay, sport a cool uniform. As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.
Essential General Managerrestaurant job duties are listed below:
●Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
●Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
●Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
●Performs restaurant opening and/or closing duties
●Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
●Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
●Completes and maintains all drive-in restaurant employment related records and payroll records
●Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
●Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
●Interview and hire restaurant crew and management team members to achieve proper staffing levels
●Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
●Develop and implement a marketing plan
Additional General Manager Requirements:
●High school diploma or equivalent required. Advanced studies in business, restaurantmanagement or related fields are preferred
●Minimum of two (2) years of restaurantmanagement experience (QSR preferred), experience running shifts without supervision
●Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays
●Knowledge of recruiting, interviewing and selection practices
●Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
●Leadership and supervisory practices and skills; effective verbal and written communication skills
●Basic accounting and computer skills
●Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
●Problem solving, decision-making and conflict-resolution skills
●Willingness to abide by the appearance, uniform and hygiene standards at SONIC
Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bees knees, cruisin . . . you get the picture! Its downright sensational!!
All thats missing is you, so APPLY TODAY!
SONIC and its independent franchise owners are Equal Opportunity Employers.