Account Specialist jobs at Sonny's - The CarWash Factory

Join a dynamic company offering a collaborative culture and opportunities for professional growth. Take on a pivotal role in ensuring seamless customer experiences while managing billing processes in a fast-paced environment. Primary Services is actively recruiting for a Billing Associate to support a large, well-established client. This role is essential in managing customer inquiries, processing billing adjustments, and maintaining accurate records while ensuring compliance with company policies. The ideal candidate will combine strong customer service skills with administrative expertise and the ability to navigate multiple systems to deliver timely, accurate results. Responsibilities: Review and analyze billing exceptions and make corrections in customer billing systems. Initiate and process service orders. Investigate tamper codes and resolve related issues. Address customer inquiries including bill adjustments, sales tax exemptions, rate changes, and follow-up items. Communicate findings and resolutions to internal and external stakeholders. Maintain accurate records, documentation, and filing. Support team activities, including coordinating tasks and providing guidance when needed. Qualifications: Associate's degree preferred or equivalent experience. Minimum of 2 years of customer service experience, preferably in call centers, billing, utilities, or legal/admin environments. Experience with billing systems such as SAP, Oracle, Banner CIS, or CRM platforms. Proficiency in Microsoft Office applications, including Excel, Word, and Outlook. Strong problem-solving skills and ability to resolve escalations efficiently. Experience working in fast-paced, high-volume environments. Familiarity with administrative processes, data entry, and documentation requirements. Utility industry experience is a plus. This position offers the chance to apply your billing and customer service expertise while contributing to a large organization's operational excellence within a professional, growth-oriented culture.

We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team. We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now! POSITION OVERVIEW With the success of our revolutionary suite of Media Performance solutions that takes the guesswork out of planning, deploying, and optimizing automotive media, we are looking for a Client Specialist to help support our growth within the agency and ad-tech community. This role has current Hybrid Workplace flexibility, and candidates must be available to work in-person two to three days per week at an Urban Science office location. We are headquartered in Detroit, MI and additionally have flexibility to consider candidates local to Atlanta, Dallas (Plano), or Nashville (Franklin). URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE. Essential Duties and Responsibilities AdTech team operational and client account support. Process and analyze usage reports from platform, agency and OEM contracts. Support the development of a reporting repository for Media Performance projects. Maintain Media Performance project data at the Solution, Platform, Brand, and Segment levels. Coordinate with internal teams to ensure services are activated and running smoothly. Act as main point of contact for questions or concerns from active clients and users. Support Senior Engagement Managers and Head of Sales on day-to-day client needs, such as research. Coordinate with internal teams to ensure services are activated and running smoothly. Qualifications - Education and Experience To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, abilities, and competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required: Data Savvy: Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations Data management skills (SQL or Access is nice to have) Requires demonstrated knowledge of excel, ability to do pivot tables, macros, etc. MS Office: Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook Thought Leadership: Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business Experience being a process creator/innovator Ability to ask relevant, thoughtful questions, take initiative, critical thinker Communication skills: Strong written and verbal skill set required. Ability to communicate concisely and coordinate effectively with various levels of leadership, and across various teams/offices Presentation skills: Ability to conduct professional presentations with various levels of leadership Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way Initiative: Requires the drive to go above and beyond to improve or enhance job results. Ability to work independently in assigned space Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule Project Management: Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes. Responsible and accountable to meet deadlines and deliver work as needed. Preferred: Campaign analytics background Account management background Digital automotive marketing experience Accounting, billing and reporting knowledge Automotive media, Insertion Order, product/service usage reporting EDUCATION and/or EXPERIENCE: Bachelor's degree in business, Marketing, etc. required; other degrees considered with demonstrated ability to apply advanced skill in quantitative analysis. Minimum of 3 years related work experience required Digital marketing/agency experience required WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond a traditional 40-hour workweek.

We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team. We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now! POSITION OVERVIEW With the success of our revolutionary suite of Media Performance solutions that takes the guesswork out of planning, deploying, and optimizing automotive media, we are looking for a Client Specialist to help support our growth within the agency and ad-tech community. This role has current Hybrid Workplace flexibility, and candidates must be available to work in-person two to three days per week at an Urban Science office location. We are headquartered in Detroit, MI and additionally have flexibility to consider candidates local to Atlanta, Dallas (Plano), or Nashville (Franklin). URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE. Essential Duties and Responsibilities AdTech team operational and client account support. Process and analyze usage reports from platform, agency and OEM contracts. Support the development of a reporting repository for Media Performance projects. Maintain Media Performance project data at the Solution, Platform, Brand, and Segment levels. Coordinate with internal teams to ensure services are activated and running smoothly. Act as main point of contact for questions or concerns from active clients and users. Support Senior Engagement Managers and Head of Sales on day-to-day client needs, such as research. Coordinate with internal teams to ensure services are activated and running smoothly. Qualifications - Education and Experience To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, abilities, and competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required: Data Savvy: Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations Data management skills (SQL or Access is nice to have) Requires demonstrated knowledge of excel, ability to do pivot tables, macros, etc. MS Office: Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook Thought Leadership: Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business Experience being a process creator/innovator Ability to ask relevant, thoughtful questions, take initiative, critical thinker Communication skills: Strong written and verbal skill set required. Ability to communicate concisely and coordinate effectively with various levels of leadership, and across various teams/offices Presentation skills: Ability to conduct professional presentations with various levels of leadership Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way Initiative: Requires the drive to go above and beyond to improve or enhance job results. Ability to work independently in assigned space Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule Project Management: Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes. Responsible and accountable to meet deadlines and deliver work as needed. Preferred: Campaign analytics background Account management background Digital automotive marketing experience Accounting, billing and reporting knowledge Automotive media, Insertion Order, product/service usage reporting EDUCATION and/or EXPERIENCE: Bachelor's degree in business, Marketing, etc. required; other degrees considered with demonstrated ability to apply advanced skill in quantitative analysis. Minimum of 3 years related work experience required Digital marketing/agency experience required WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond a traditional 40-hour workweek.

We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team. We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now! POSITION OVERVIEW With the success of our revolutionary suite of Media Performance solutions that takes the guesswork out of planning, deploying, and optimizing automotive media, we are looking for a Client Specialist to help support our growth within the agency and ad-tech community. This role has current Hybrid Workplace flexibility, and candidates must be available to work in-person two to three days per week at an Urban Science office location. We are headquartered in Detroit, MI and additionally have flexibility to consider candidates local to Atlanta, Dallas (Plano), or Nashville (Franklin). URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE. Essential Duties and Responsibilities AdTech team operational and client account support. Process and analyze usage reports from platform, agency and OEM contracts. Support the development of a reporting repository for Media Performance projects. Maintain Media Performance project data at the Solution, Platform, Brand, and Segment levels. Coordinate with internal teams to ensure services are activated and running smoothly. Act as main point of contact for questions or concerns from active clients and users. Support Senior Engagement Managers and Head of Sales on day-to-day client needs, such as research. Coordinate with internal teams to ensure services are activated and running smoothly. Qualifications - Education and Experience To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, abilities, and competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required: Data Savvy: Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations Data management skills (SQL or Access is nice to have) Requires demonstrated knowledge of excel, ability to do pivot tables, macros, etc. MS Office: Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook Thought Leadership: Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business Experience being a process creator/innovator Ability to ask relevant, thoughtful questions, take initiative, critical thinker Communication skills: Strong written and verbal skill set required. Ability to communicate concisely and coordinate effectively with various levels of leadership, and across various teams/offices Presentation skills: Ability to conduct professional presentations with various levels of leadership Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way Initiative: Requires the drive to go above and beyond to improve or enhance job results. Ability to work independently in assigned space Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule Project Management: Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes. Responsible and accountable to meet deadlines and deliver work as needed. Preferred: Campaign analytics background Account management background Digital automotive marketing experience Accounting, billing and reporting knowledge Automotive media, Insertion Order, product/service usage reporting EDUCATION and/or EXPERIENCE: Bachelor's degree in business, Marketing, etc. required; other degrees considered with demonstrated ability to apply advanced skill in quantitative analysis. Minimum of 3 years related work experience required Digital marketing/agency experience required WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond a traditional 40-hour workweek.

GOSSETT MOTOR CARS One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and is seeking a professional individual to become part of the automotive industry. We are searching for an individual with a positive attitude. We will provide the tools to succeed in a fast-paced workforce and additional opportunities. JOB SUMMARY We are currently seeking a Customer Relations Specialist to join our team. We have one of the BEST COMPENSATION PLANS IN THE MARKET WITH A HOURLY RATE AND VERY AGGRESSIVE COMMISSION STRUCTURE. This position will be handling calls and leads for 13 new car franchises. Responsibilities Answer incoming sales calls Schedule appointments Communicate with callers in a professional, friendly, and efficient manner Provide basic information to callers who have general inquiries Respond to all sales leads on time Handle customers with integrity and poise and refer incoming calls to the appropriate individual for further assistance Become an automotive product expert Qualifications Excellent communication and organizational skills Experience using Microsoft Office suite Ability to work effectively with customers and employees while handling multiple tasks simultaneously Gossett Motor Cars Benefits: Team-oriented environment Advancement opportunities Affordable Medical Plan Paid vacation (3 weeks) Employee car purchase program On-site mobile health clinic

We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team. We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now! POSITION OVERVIEW With the success of our revolutionary suite of Media Performance solutions that takes the guesswork out of planning, deploying, and optimizing automotive media, we are looking for a Client Specialist to help support our growth within the agency and ad-tech community. This role has current Hybrid Workplace flexibility, and candidates must be available to work in-person two to three days per week at an Urban Science office location. We are headquartered in Detroit, MI and additionally have flexibility to consider candidates local to Atlanta, Dallas (Plano), or Nashville (Franklin). URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE. Essential Duties and Responsibilities AdTech team operational and client account support. Process and analyze usage reports from platform, agency and OEM contracts. Support the development of a reporting repository for Media Performance projects. Maintain Media Performance project data at the Solution, Platform, Brand, and Segment levels. Coordinate with internal teams to ensure services are activated and running smoothly. Act as main point of contact for questions or concerns from active clients and users. Support Senior Engagement Managers and Head of Sales on day-to-day client needs, such as research. Coordinate with internal teams to ensure services are activated and running smoothly. Qualifications - Education and Experience To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, abilities, and competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required: Data Savvy: Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations Data management skills (SQL or Access is nice to have) Requires demonstrated knowledge of excel, ability to do pivot tables, macros, etc. MS Office: Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook Thought Leadership: Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business Experience being a process creator/innovator Ability to ask relevant, thoughtful questions, take initiative, critical thinker Communication skills: Strong written and verbal skill set required. Ability to communicate concisely and coordinate effectively with various levels of leadership, and across various teams/offices Presentation skills: Ability to conduct professional presentations with various levels of leadership Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way Initiative: Requires the drive to go above and beyond to improve or enhance job results. Ability to work independently in assigned space Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule Project Management: Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes. Responsible and accountable to meet deadlines and deliver work as needed. Preferred: Campaign analytics background Account management background Digital automotive marketing experience Accounting, billing and reporting knowledge Automotive media, Insertion Order, product/service usage reporting EDUCATION and/or EXPERIENCE: Bachelor's degree in business, Marketing, etc. required; other degrees considered with demonstrated ability to apply advanced skill in quantitative analysis. Minimum of 3 years related work experience required Digital marketing/agency experience required WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond a traditional 40-hour workweek.

700Credit - Client Onboarding Specialist About 700Credit 700Credit is the industry leader in providing cutting-edge credit and compliance solutions to the automotive sector. As the largest provider in the field, we are passionate about innovation, growth, and delivering the best for our clients. 700Credit is the largest provider of credit and compliance solutions to the automotive industry today. 700Credit is a dynamic, exciting place to work. We hire exceptional people and every one of them is empowered to think independently, to take the initiative as an employee and to be innovative. We offer an excellent compensation/benefit package. Summary 700Credit is looking for a reliable Client Onboarding Specialist to join the team in Southfield, MI. As a Client Onboarding Specialist, you will be responsible for ensuring that the company and its clients are in compliance with our vendor partners' requirements. The Client Onboarding Coordinator also helps onboard new customers, handles phone calls from customers and consumers, and handles customer case tracking. This role is essential to the continued success of 700Credit and will have a direct impact on achieving company goals. Responsibilities Execute Seamless Client Onboarding: Collaborate with internal support personnel to coordinate and execute all aspects of new customer onboarding, ensuring a smooth and professional experience. Ensure Vendor Compliance: Maintain a deep understanding of vendor partner requirements to ensure full compliance with onboarding standards and contractual obligations. Facilitate Contract and Documentation Collection: Work closely with the sales team and new clients to gather necessary contracts, forms, and supporting documentation to initiate services efficiently. Maintain Customer Data Integrity: Set up new customers in internal systems accurately, including the entry and ongoing maintenance of product and pricing information. Support Compliance and Audit Readiness: Assist existing customers with ongoing compliance activities, including document management and preparation for vendor audits. Provide Responsive Customer Service: Collaborate with the customer support team to handle inbound service inquiries, ensuring timely and effective resolution of client issues. Requirements Experience, Skills, and Knowledge 2+ years of experience in customer support, sales support, mortgage processing, or similar position strongly preferred Highly organized and high attention to detail Excellent communication and customer service skills Highly accountable, flexible, and effective under pressure in a fast-paced environment. Proven ability to multitask Effective problem-solving skills Strong ability to work well in a team environment Proficiency in Microsoft Office suite Salesforce CRM experience a plus

Job Details Toyota of Lakewood - Bradenton, FLDescription At Gettel, our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. We offer a variety of training for everyone from Managers to Technicians; Gettel U and the Gettel Edge Program can provide you with the tools needed to take that next step. Above all, we have highest standard of honesty and integrity when conducting business. We are committed to an environment where the customer is always treated with respect and dignity... If you have an interest in automotive and a desire to develop a career in the industry, apply today! What We Offer Medical, Dental & Vision Insurance Life Insurance Health Savings & Flex Spending Accounts Short & Long Term Disability 401K Plan Holiday Pay Personal & Sick Days Paid Vacation Paid Training Growth Opportunities Flexible Work Schedules Discounts on products & services Employee vehicle purchase plans Saturday Lunches Accident & Critical Care Plans Qualifications Major Essential Duties may include: Process paperwork from the F&I Department Prepare payoff checks for new vehicles and trade ins Various billing duties including wholesale and dealer trades Reconcile schedules Research and answer all receivable and vendor inquiries Perform basic and routine accounting functions. Handle miscellaneous clerical tasks Proactively communicate with your supervisor. Communicate errors, unusual items, proposed solutions and process improvement opportunities. Other duties, as assigned. Job/Education Requirements: Dealership accounting experience preferred. Prior experience reconciling vendor accounts Strong knowledge of math and accounting. Detail oriented Reynolds and Reynolds experience preferred. Strong record of positive Customer Satisfaction results.

$1000 Signing Bonus effective 1/20/2024 Note: All full-time positions include exceptionally low medical premiums in addition to a whole host of other benefits. Monday - Friday 8:00am-4:30pm Hiring Range - $31.66/hr - $39.57/hr Summary of Position This position is responsible for the collection, maintenance and resolution of real estate loans more than 30 days delinquent and assist with loss mitigation efforts for all Real Estate secured loans. They will help manage delinquent Tower Federal Credit Union Real Estate loan portfolio; and related activity including internal and external reporting, GL reconciliation, vendor/3rd party relationships and requirements. They will monitor all delinquent Real Estate loans to protect the assets of Tower Federal Credit Union and take action to resolve when possible. Principal Accountabilities and Functions Makes effort to contact delinquent members and determines financial circumstances, including assets, indebtedness and credit history. Develops action plans to obtain payments on delinquent accounts and brings loans current within a reasonable period. Monitors account activity to verify compliance with agreed upon arrangements and follows up as needed. Maintains record of contacts and provide details to member circumstances. Initiates hardship discussions with members when appropriate as a resolution to delinquent accounts. Recommends and follows through with appropriate course of action to resolve the delinquency. This may include legal action, foreclosure, mortgage insurance claim, forbearance, loan modification etc. In addition, the position could recommend a specific action to the Loss Mitigation Committee for delinquent loans. Makes required monthly outbound collection efforts as required that include Outbound calls, letters and emails; enhanced skip tracing efforts and utilizes available 3rd party resources to locate and contact members. Accurately prepares form and ad hoc letters and notices as part of the delinquency real estate and loss mitigation process. Submits timely and accurate reports to GSE, PMI companies and internal partners and prepares MI claims and monitor for payment. Works with FNMA, foreclosure attorney and MI company to provide appropriate documentation needed for the foreclosure, short sale and monitors and obtains status reports from 3rd parties as needed. Works with members, real estate agents and others as needed to help prepare and process short sale transactions, deeds-in-lieu of foreclosure and other loss mitigation options. Prepares detailed analysis and helps make appropriate recommendations on foreclosure, short sale and modification requests. Obtains and reviews complete loss mitigation packages from members and makes appropriate recommendations. Submits reimbursement requests to GSEs using their website for reimbursable expenses paid by Tower Federal Credit Union for loss mitigation actions. Reviews GSE reimbursements as they are posted and reconciled properly. Keeps track of attorney invoices for payment and identifies which expenses are eligible for reimbursement and which are not for all RE Loans. Required Qualifications Associates degree plus years collections experience. Knowledge of FNMA and/or Real Estate loan servicing/collections; with additional knowledge of short sales, foreclosures, loan modification, repossession and bankruptcy laws and regulations Or equivalent combination of education and experience Knowledge, Skills and Abilities Ability to add, subtract, multiply and divide; reconcile and balance transaction records and apply basic accounting rules and procedures Ability to operate Microsoft Office applications (Word, Excel, and PowerPoint) Ability to read and comprehend simple instructions, short correspondence and memos; interpret procedure manuals; analyze and interpret business periodicals and other documents Ability to write routine reports and correspondence including e-mails Ability to provide explanations or instruction in one-on-one situations either in person Ability to identify cause and effect relationships and evaluate risk vs potential return; solve problems with many concrete variables in a variety of situations; focus on detail and verify accuracy of numbers and text; and to take and follow directions Able to work under stress, to deadlines and to arrive at work routinely and promptly Ability to resolve controversial or delicate matters skillfully; persuade others to consider merits of cause of action Ability to provide constructive feedback to others and to response to sensitive inquiries and complaints Ability to maintain sensitive and confidential information Able to get along with colleagues and supervisors Knowledge of Fannie Mae, Freddie Mac, FHA and MI (Mortgage Insurance) guidelines on real estate loans. Knowledge of relevant changes relating to foreclosures and investor owned loans such as Fannie Mae and Freddie Mac and associated servicing requirements and guidelines. Knowledge of current market “loss mitigation strategies” and ability to recognize when to employ these strategies which may include loan modifications, repayment plans, etc. Awareness of GSE servicing tools and online functions. Knowledge of basic real estate loan collections procedures, Ability to understand current property value, order property inspections and door knocks, and perform a foreclosure analysis to determine value of the property against any outstanding real estate loan balance. Ability to perform a foreclosure analysis to determine value of the property against any outstanding real estate loan balance. Knowledge of current market “loss mitigation strategies” and ability to recognize when to employ these strategies which may include loan modifications, repayment plans, etc. Has knowledge of and adheres to credit union policies and procedures and all regulations related to the bank Secrecy Act, the USA Patriot Act and OFAC. Working Conditions Ability to work the hours needed which may extend beyond the defined work schedule when operating conditions dictate. Ability to lift up to15 lbs., with or without assistance, in compliance with ADA.

Ready to step behind the wheel to develop and execute marketing plans for one of the most innovative and high-growth companies in the US, in one of the most innovative industries, Automotive Service! Since our founder, Chip Wood, opened the doors to the first Tire Discounters over 45 years ago, we have been raising the bar in the tire and automotive service business. As the country's largest family-owned and operated automotive service provider, we've separated ourselves by treating customers and their cars with care and respect while focusing on transparency in pricing and providing the highest level of service. Now, with new products and services needed to maintain modern vehicles, Tire Discounters and its many other brands like Chip's Auto Glass and Butler Tires and Wheels are growing and expanding like wildfire. Over 2000 strong, our team members are the best in the business and are actual employers of choice. We separate ourselves by providing a variety of career paths, industry-leading training and development programs, clear advancement tracks, comprehensive benefit plans, and more! Call Center Support Specialist responsibilities include Responding to customer queries in a timely and accurate way via phone, email, or chat, identifying customer needs, and helping customers use specific POS features. The employee will maintain and create tickets for all calls and will be held accountable for maintaining SLAs set by management. This employee is at the front lines of support and will be required to investigate solutions to all issues that come through the support desk. ESSENTIAL FUNCTIONS: * Monitor and document Service Desk tickets and respond to user requests and incidents as received in Service Desk in a timely, effective manner according to SLAs set by management. * Be well organized and create dialogue with users to ensure users understand the progress of ticket resolution. * Have a courteous, professional approach and attitude to work with all levels of management and personnel. * Educate customers on policies and procedures. * Investigate and coordinate resolution to user concerns. Provided IT relationship management support for all IT & customers. * Identifies trends by tracking events and patterns of recurring problems and escalate to tier 3 or management to assist in identifying root causes and mitigate future issues surrounding the same structural problems. * Serve as a point of contact and assist different groups in hands-on work, including but not limited to Network, various workstation and site-specific projects, telecommunications, server teams, and security teams. * Support includes but is not limited to POS, and basic troubleshooting of IT-related equipment. CUSTOMER SERVICE: * Strong phone skills * Strong Customer service skills * Multitask between assisting stores and corporate office users. * Create and update KB articles. * Ensure all customer follow-ups are completed in a timely manner. KNOWLEDGE, SKILLS, AND ABILITIES: * Excellent listening, written, and verbal communication skills. * Ability to problem-solve in a fast-paced environment with a solution-focused attitude. * Flexible in shift assignments and work environment * Ability to follow up on tasks to completion with minimal supervision required. * Proficiency in standard software programs. EDUCATION AND WORK EXPERIENCE: * At least 1 year of experience in a Call Center or Help Desk environment. * At least 1 year of troubleshooting IT-related issues. * Automotive knowledge a plus * General understanding of office and retail operations. PHYSICAL DEMANDS: * Operates in both an office setting and within our retail operations. * Routinely uses standard office equipment such as computers and phones. * Walking, standing, sitting, listening, and talking on a wide variety and continual basis. * Required to stand, walk, use hands and fingers, handle and feel, lift/carry up to 25 pounds, and reach with hands and arms. ADDITIONAL REQUIREMENTS: * Must be authorized to work in the USA

Your Career at Cox From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives. Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment. Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Learn more at: ******************** Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes. Job Description The Customer Care representative also helps grow the company through capturing opportunities to offer additional or upgraded services to customers as available. RESPONSIBILITIES Promote Quality Customer Experience -Work in a call center environment providing excellent customer care by greeting customers, asking questions and actively listening to customers to understand their needs or requests -Provide seamless customer experience through documenting call details and new account information into the computer system and completing any forms required to request action by other departments -Build customer loyalty by placing follow-up calls to customers after receiving acknowledgment of action taken by other Cox departments Problem Solving -Determine the appropriate answer, response, or solution by interpreting relevant information in light of the customer's circumstances -Educate customers by explaining bills and Cox policies and procedures concerning prices, billing and service -Perform any necessary calculations pertaining to fees, time periods, or dates Drive Business Growth Grow the company through identifying sales lead generation opportunities, promoting Cox services, and -offering service contracts. Add contracts as authorized by customers -Provide seamless customer service through partnering with Sales for identified sales leads and Technical Support for customer assistance with non account-related troubleshooting Qualifications Minimum -6 months work experience providing service directly to customers -6 months experience using a computer in a work or non-work setting -High school graduate or GED or equivalent work experience -Eligibility to work in the United States Preferred -6+ months experience working in a position that requires meeting sales goals -1 - 2 year work experience in a customer service role, not specific to just Call Center -Strong aptitude for helping customers and a customer experience focus -Enthusiastic and personable -Must be able to work in a call center or highly structured environment -Strong computer skills and be able to navigate through multiple screens -Ability to adapt to constant change -Demonstrated solid work history. Additional Information All your information will be kept confidential according to EEO guidelines. APPLY AT: ************************************************** (JOB CODE 142443)

$50,000-$60,000/Year $50,000-$60,000/Year Account Manager The Payment Center Specialist plays a critical role in supporting the collections process and ensuring timely resolution of customer payment issues. This position is responsible for building and maintaining positive, long-term relationships with customers, promoting repeat business and referrals. As a Payment Center Specialist, you will work directly with customers to address payment concerns, offer solutions, and ensure a seamless and positive experience. You must demonstrate strong problem-solving skills, excellent communication, and a commitment to delivering high-quality customer service to achieve complete customer satisfaction. Key Responsibilities: Collections Support: Assist in the dealership's collections efforts by managing customer accounts, following up on overdue payments, and resolving any payment-related issues in a timely and professional manner. Customer Relationship Building: Establish and maintain positive relationships with customers and their references, ensuring that interactions are handled with respect and empathy. Foster long-term loyalty to encourage at business and referrals. Problem Resolution: Identify and resolve payment or account issues by proactively addressing customer concerns and finding mutually agreeable solutions. Work with customers to create realistic payment plans when necessary. High-Quality Customer Service: Handle all interactions with the highest level of professionalism and courtesy. Ensure that each customer feels heard, valued, and supported throughout the payment processk . Documentation and Reporting: Maintain accurate records of customer communications, payments, agreements, follow-ups. Prepare regular reports to track collections progress and outcomes. Team Collaboration: Work closely with the finance and collections teams to ensure alignment and effective resolution of customer payment issues. Share insights and best practices to improve processes and outcomes. Qualifications: Strong customer service and communication skills, with the ability to engage professionally and empathetically with customers. Proven problem-solving abilities and the ability to handle sensitive situations with tact and professionalism. Detail-oriented with excellent organizational skills and the ability to manage multiple tasks simultaneously. Experience in collections, auto finance, or a related field is a plus, but not required. Ability to work in a fast-paced environment and manage a high volume of calls and inquiries. High school diploma or equivalent; college degree preferred. Professional Development: At Midtown Motor Company, we are deeply committed to the growth and success of our Team Members. Professional development is not just encouraged - it is a keyrequirement of the role. You will be expected to actively engage in training and mentorship programs provided by the company, while also dedicating personal time to furthering your own growth. This may include pursuing relevant certifications, participating in industry webinars,reading professional development materials, or seeking other opportunities to enhance your skills and expertise. We believe that investing in your own personal growth outside of company time is essential to your success and will contribute to both your career advancement and the overall success of the team. Skills & Attributes: Customer-Centric: Committed to delivering an exceptional customer experience at every touchpoint. Resilient: Able to handle challenging situations with patience and persistence. Team-Oriented: Collaborates well with others and contributes to a positive, supportive workenvironment. Adaptable: Flexible and able to adjust to changing customer needs and business priorities. Work schedule 10 hour shift Weekend availability Supplemental pay Bonus pay Benefits Paid time off Health insurance Paid training Referral program 401(k) matching

Job DescriptionDescription: Hiring Immediately, Automotive Accounts Receivable Clerk / Accounts Receivable & Payments Specialist Fitzgerald Auto Mall is seeking a detail-oriented and experienced Accounts Receivable Specialist to support our Body Shop operations. This role is responsible for managing incoming payments, maintaining accurate records, and ensuring timely follow-up on outstanding balances. The ideal candidate will have prior automotive or body shop accounting experience and thrive in a fast-paced, customer-focused environment. Three locations Gaithersburg, Frederick and Hagerstown Responsibilities: Manage and maintain accounts receivable records with a high degree of accuracy. Process daily deposits from all payment sources, including cash, checks, and credit cards. Follow up on outstanding balances and conduct collection efforts for overdue accounts. Partner closely with the Body Shop, Service, and Parts departments to ensure all billing is accurate and complete. Manage insurance receivables, including claim payments and follow-up with insurers on outstanding items. Address customer inquiries regarding payment discrepancies or account issues. Maintain organized and up-to-date files for repair orders, payments, and insurance documentation. Qualifications: Previous automotive dealership or body shop accounting experience required. Proficiency with dealership management systems (Reynolds & Reynolds, CDK, Dealertrack, or similar) preferred. Solid understanding of accounts receivable and accounts payable processes. Exceptional attention to detail, organizational skills, and follow-through. Strong communication and interpersonal skills with the ability to collaborate across departments. Benefits 100% ESOP- Employee-Owned company Health, dental, and vision insurance. 401(k) Paid time off Flexible scheduling options or a standard Monday-Friday work week. Pay commensurate with experience 52K to 70K start Fitzgerald Auto Mall is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sexual orientation, gender identity, or national origin. Requirements:

Salary Description 52000 to 70000/annually

Mighty Distributing System of America (MDSA) (Mighty Auto Parts), the quality/service leader in the automotive aftermarket, is an automotive parts distribution company based in Peachtree Corners (Atlanta Metro), Georgia. Our company provides an inviting atmosphere in which to work and our culture and people bring a wealth of experience, talent and enthusiasm to their jobs. MDSA has earned the respect of our industry through our expertise and accolades, such as Atlanta Business Chronicle-Top 25 Franchises award, Entrepreneur Magazine-Top 500 Franchises & America's Top Franchise Opportunities award and Franchise Business Review-Best Franchise Opportunities award. The most unique element of this winning combination is Mighty's organizational culture that prizes extraordinary personal service over all else; doing whatever it takes to enhance the success of its customer-partners. General Responsibilities/Job Summary We are seeking a detail-oriented, customer-service-driven Accounts Receivable & Collections Specialist to play a critical role in ensuring timely collections and strong cash flow across our company. This role requires someone who can balance firm collections efforts with empathy and professionalism, delivering a high-level customer experience while driving results. Major Duties and Responsibilities Statement of Account: Generate and send accurate statement of accounts in a timely manner, ensuring compliance with company policies and contractual agreements. Collections: Monitor outstanding receivables, follow up with customers regarding overdue payments. Account Reconciliation: Perform regular reconciliations of customer accounts, including resolving discrepancies and reconciling payments with invoices. Paid Statements: Assist in preparing complete remittances to post cash receipts. Process cash application, Research notations, short pays or any problems. Franchise/Customers Support: Provides excellent support to resolve accounting issues between franchisees/other-customers and suppliers. Communications with suppliers of all additions and changes that occur for accounting purposes. Reporting: Prepare and analyze accounts receivable reports, including aging reports, detailed past due and a variety of AR reports. Experience Requirements 7+ years of related accounting experience. Intermediate knowledge of Excel. Familiar with accounting software, Business Central 365. Point of contact for software support and testing of all changes/reporting. Detail oriented, high accuracy, and able to handle multiple priorities. Must have ability to function independently with minimal supervision as well as work productively as part of a team environment. Excellent written and interpersonal communication skills. Strong analytical and problem-solving skills. Educational Requirements College degree in accounting preferred. Working Conditions Daily office hours are normally between 8:00 AM to 5:00 PM, Monday through Friday. Benefits MDSA offers a competitive compensation and benefits program including: PTO plan, Medical plan, Dental/Vision plan, Life Insurance, Disability plan, 401K plan and the option of Telecommuting up to 2 days per week, if approved by supervisor, after 6 months with the company. " s are not intended, and should not be construed, to be all-inclusive lists of all responsibilities, skills, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and assign other duties as necessary ." " We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, or disability ."

One of the best places to work in Jacksonville is looking for an Accounts Receivable Specialist to join our award-winning team. At Tom Bush, we offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - this may be the right opportunity for you. Responsibilities: * Ascertain and record totals of counter tickets and repair orders, sales deposits and verify against all cash, checks and credit card payments on hand (including excel worksheet of service and parts invoice totals) (add credit card slips to balance to batch totals) (communicating any discrepancies) (putting repair orders and counter tickets in order by number). * Verify parts and service invoices to General Ledger to account for all invoices closed from the prior day. * Receipt incoming checks and cash. * Process daily deposits. * Must follow all company safety policies and procedures. * Check with Management at the end of each shift before leaving the dealership to make sure they do not need anything additional. * Perform any other special duties as requested by Dealer and other Managers. * Regular attendance consistent with attendance policy. Qualifications: * High school diploma. * Dealership experience preferred. * Ability to read and comprehend instructions and information. * Basic understanding of excel worksheets * Excellent oral communication skills. * Professional personal appearance. Benefits: * Compensation - starting rate of $17-$19 per hour. * Family-Friendly Schedule - We're closed on Sundays! Monday - Friday 8:00AM-5:00PM. * Full Benefits Package - Medical, Dental, Disability, Vision + 401k (with company match) available * Advancement Opportunities - our average employee (out of 350) has been with us for six years and we like to promote from within. * EOE -we are an Equal Opportunity Employer * Great Work Environment - a family-friendly + drug-free workplace * Wellness Program - we offer discounts towards company benefits for completion of wellness related activities including lunch and learns, fitness challenges and more as well as discounts for gym memberships, healthy vending options and a culture that supports healthy living. Location: * Tom Bush Family of Dealerships Accounting Department is located within our Volkswagen store at 9850 Atlantic Boulevard, 1 mile west of I-295. Supervision: * Your boss will be our Controller, Tina Jones, who has over 18 years of automotive experience! Visit our website at ********************** to learn more.

Job Description One of the best places to work in Jacksonville is looking for an Accounts Receivable Specialist to join our award-winning team. At Tom Bush, we offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - this may be the right opportunity for you. Responsibilities: Ascertain and record totals of counter tickets and repair orders, sales deposits and verify against all cash, checks and credit card payments on hand (including excel worksheet of service and parts invoice totals) (add credit card slips to balance to batch totals) (communicating any discrepancies) (putting repair orders and counter tickets in order by number). Verify parts and service invoices to General Ledger to account for all invoices closed from the prior day. Receipt incoming checks and cash. Process daily deposits. Must follow all company safety policies and procedures. Check with Management at the end of each shift before leaving the dealership to make sure they do not need anything additional. Perform any other special duties as requested by Dealer and other Managers. Regular attendance consistent with attendance policy. Qualifications: High school diploma. Dealership experience preferred. Ability to read and comprehend instructions and information. Basic understanding of excel worksheets Excellent oral communication skills. Professional personal appearance. Benefits: Compensation - starting rate of $17-$19 per hour. Family-Friendly Schedule - We're closed on Sundays! Monday - Friday 8:00AM-5:00PM. Full Benefits Package - Medical, Dental, Disability, Vision + 401k (with company match) available Advancement Opportunities - our average employee (out of 350) has been with us for six years and we like to promote from within. EOE -we are an Equal Opportunity Employer Great Work Environment - a family-friendly + drug-free workplace Wellness Program - we offer discounts towards company benefits for completion of wellness related activities including lunch and learns, fitness challenges and more as well as discounts for gym memberships, healthy vending options and a culture that supports healthy living. Location: Tom Bush Family of Dealerships Accounting Department is located within our Volkswagen store at 9850 Atlantic Boulevard, 1 mile west of I-295. Supervision: Your boss will be our Controller, Tina Jones, who has over 18 years of automotive experience! Visit our website at ********************** to learn more.

One of the best places to work in Jacksonville is looking for an Accounts Receivable Specialist to join our award-winning team. At Tom Bush, we offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - this may be the right opportunity for you. Responsibilities: Ascertain and record totals of counter tickets and repair orders, sales deposits and verify against all cash, checks and credit card payments on hand (including excel worksheet of service and parts invoice totals) (add credit card slips to balance to batch totals) (communicating any discrepancies) (putting repair orders and counter tickets in order by number). Verify parts and service invoices to General Ledger to account for all invoices closed from the prior day. Receipt incoming checks and cash. Process daily deposits. Must follow all company safety policies and procedures. Check with Management at the end of each shift before leaving the dealership to make sure they do not need anything additional. Perform any other special duties as requested by Dealer and other Managers. Regular attendance consistent with attendance policy. Qualifications: High school diploma. Dealership experience preferred. Ability to read and comprehend instructions and information. Basic understanding of excel worksheets Excellent oral communication skills. Professional personal appearance. Benefits: Compensation - starting rate of $17-$19 per hour. Family-Friendly Schedule - We're closed on Sundays! Monday - Friday 8:00AM-5:00PM. Full Benefits Package - Medical, Dental, Disability, Vision + 401k (with company match) available Advancement Opportunities - our average employee (out of 350) has been with us for six years and we like to promote from within. EOE -we are an Equal Opportunity Employer Great Work Environment - a family-friendly + drug-free workplace Wellness Program - we offer discounts towards company benefits for completion of wellness related activities including lunch and learns, fitness challenges and more as well as discounts for gym memberships, healthy vending options and a culture that supports healthy living. Location: Tom Bush Family of Dealerships Accounting Department is located within our Volkswagen store at 9850 Atlantic Boulevard, 1 mile west of I-295. Supervision: Your boss will be our Controller, Tina Jones, who has over 18 years of automotive experience! Visit our website at ********************** to learn more.

Our client has been successfully operating for over 50 yrs in the Sports industry. They offer some of the best benefits in the market, beautiful spacious office space (including an onsite gym and full kitchen!), and a tight knit team that works hard but also loves to have fun! They are looking to add a Customer Focused A/R Specialist to join their team in North Fort Worth. Job Summary: The Accounts Receivable Specialist is responsible for managing incoming payments, maintaining accurate financial records, and resolving any discrepancies or issues related to customer invoices and payments. This position ensures that the company's cash flow is efficient and that all accounts are up to date. This specific role will require conflict resolution, attention to detail, and an ability to manage a book of business. Key Responsibilities: 1. Manage Accounts Receivable: o Process and apply customer payments to appropriate accounts. o Record and reconcile incoming payments, including checks, wire transfers, and credit card payments. o Prepare and send out customer invoices, ensuring accuracy and timely delivery. 2. Customer Interaction: o Communicate with customers regarding outstanding balances, payment terms, and overdue invoices. o Investigate and resolve billing discrepancies or disputes. o Set up and maintain customer accounts, ensuring all information is accurate and up to date. 3. Collections: o Monitor aging reports and follow up on overdue accounts. o Initiate collection procedures for delinquent accounts, working with customers to arrange payment plans when necessary. o Work with the finance team to escalate problematic accounts. Requirements Proven experience as an Accounts Receivable Specialist, Accountant, or similar role. Proficient in Microsoft Excel. Knowledge of Microsoft Dynamics Great Plains is a plus. Excellent communication and negotiation skills. Ability to resolve issues and manage customer relations. Attention to detail and accuracy. Strong organizational and time management skills. Ability to work independently and as part of a team. Benefits Excellent benefits including: 100% of the employee's medical coverage Group Health Reimbursement Dollar for dollar matching on 401K