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Sorenson Remote jobs - 1,535 jobs

  • Tech PR Account Director (Contract / Permanent + fully remote)

    Sonus Pr 4.5company rating

    San Francisco, CA jobs

    We're looking for someone special. Hard-working, intelligent and organized... we need all of those, but we need something more. We need someone that needs to deliver great service to clients, just because they're wired that way. This person gets that delivering great service isn't just about doing the work needed in the timeframe a client needs. It is about steering them in the right direction to propel their business forward and sometimes pushing back. This person is a great writer too, who knows how to tell an interesting story without fluff. If this sounds like you, then we should tell you more about us. About our work Firstly, we're devoted to B2B tech PR. Secondly, we're REALLY good at it, like scarily good at it. Most of our clients are dominating the mindshare in their market, thanks to the work we do. You'll have access to cutting-edge right-brain and left-brain systems that no-one else has, some of which you never dreamed existed. And you've got access to specialists in-house who are there to make you and your clients successful. We guarantee, even if you think you've seen it all, that you'll be blown away by (at least some of) our sophistication. If that's got you curious, here's a little about some of our clients. Our clients are building the future through technologies that will keep you learning forever. Some are building Artificial Intelligence systems, some of designing and building the communications networks of the future, one is building space rockets. And all of them are fascinating. In fact, if we only agree to work with clients that we know journalists will find interesting. What we offer and who we are looking for Still interested? Then please apply. Even if now is not the right time, if you're the right fit, then we want to get to know you and stay in touch. Note that this is a fully remote working role - you can be based anywhere in a US timezone. #J-18808-Ljbffr
    $113k-148k yearly est. 2d ago
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  • Sales Coordinator

    CPS Outdoors 4.0company rating

    Miami, FL jobs

    CPS Outdoors specializes in designing and constructing stunning custom pools and outdoor spaces that combine elegance, functionality, and enduring quality. Known for exceptional craftsmanship, CPS Outdoors brings clients' visions to life, creating personalized and inspiring environments. By focusing on client satisfaction and attention to detail, CPS Outdoors has earned a reputation for excellence in outdoor living solutions. Role Description This is a full-time hybrid role for a Sales Coordinator, based in Miami, FL, with partial work-from-home flexibility. The Sales Coordinator will support the sales team by managing communications with clients, coordinating schedules, and overseeing sales operations. Responsibilities include ensuring smooth sales processes, maintaining customer relationships, and assisting with administrative tasks to enhance overall team efficiency. Qualifications Proficiency in Sales Coordination and Sales Operations to manage workflows effectively and support sales processes Strong Customer Service skills to foster positive client relationships Exceptional Communication skills to facilitate clear interactions with clients and team members Knowledge and experience in Sales processes and techniques Strong organizational and time management skills Adaptability to a hybrid work environment and proficiency with remote working tools Proficiency in CRM tools and basic office software is a plus
    $32k-46k yearly est. 1d ago
  • ASICS Design Verification Engineer

    Qualcomm 4.5company rating

    San Diego, CA jobs

    Qualcomm Technologies, Inc. - Engineering Group, ASICS Engineering. Qualcomm is a leading technology innovator focused on enabling next-generation experiences and transforming communication and data processing to create a smarter, connected future. The team is responsible for the complete verification lifecycle, from system-level concept to tape-out and post-silicon support. The position involves comprehensive pre-silicon test planning for digital power IPs, testbench development using SystemVerilog-UVM, coverage development, assertion model development and formal verification (property checking). Learn and deploy power-aware UPF verification flow and methodology. Involve in developing automation to improve verification efficiency. Responsibilities • Complete verification lifecycle activities from concept to post-silicon support for digital power IPs. • Perform pre-silicon test planning, testbench development using SystemVerilog-UVM, coverage development, assertion modeling, and formal verification (property checking). • Learn and deploy power-aware UPF verification flow and methodology. • Develop automation to improve verification efficiency. Qualifications Bachelor's degree in Engineering, Science, or a closely related field 4+ years of experience with ASIC design and verification tools, techniques, and methodology Preferred Qualifications Master's degree in Computer Science, Electrical Engineering, Computer Engineering, or a closely related field 6+ years of experience with ASIC design and verification tools, techniques, and methodology 6+ years of experience with digital design concepts and RTL languages such as SystemVerilog or Verilog, or VHDL 6+ years of experience with computer architecture fundamentals, Object-oriented programming concepts and C or C++ programming skills 6+ years of experience with developing block-level testbench environment using SystemVerilog 6+ years of experience with verification methodologies through coursework or past experiences such as UVM or OVM and exposure to Assertion based Formal Verification 6+ years of experience with scripting/automation skills using either Perl or Python Experience with AMBA Bus protocol (AXI/AHB/APB etc) is desirable (not mandatory) Knowledge or experience with Assertion Based Formal Verification is desirable (not mandatory) Minimum Qualifications • Bachelor\'s degree in Science, Engineering, or related field and 4+ years of ASIC design, verification, validation, integration, or related work experience. OR • Master\'s degree in Science, Engineering, or related field and 3+ years of ASIC design, verification, validation, integration, or related work experience. OR • PhD in Science, Engineering, or related field and 2+ years of ASIC design, verification, validation, integration, or related work experience. Additional Information Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, Qualcomm is committed to providing an accessible process. You may e-mail disability-accommodations@qualcomm.com or call Qualcomm\'s toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to updates on applications or resume inquiries). EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification. Qualcomm expects its employees to abide by all applicable policies and procedures, including security requirements regarding protection of confidential information, to the extent permissible by law. Pay range and Other Compensation & Benefits: $140,000.00 - $210,000.00 The above pay scale reflects the broad range for this job code and location. Salary is one component of total compensation, which may include a discretionary bonus program and annual RSU grants. Our benefits package is designed to support your success at work, at home, and at play. Your recruiter can discuss details about Qualcomm benefits. If you would like more information about this role, please contact Qualcomm Careers. #J-18808-Ljbffr
    $140k-210k yearly 4d ago
  • Global Payroll Leader - Remote Flexible & 6w Vacay

    Cohere 4.5company rating

    San Francisco, CA jobs

    A cutting-edge technology firm seeks a Payroll Manager to oversee global payroll operations. The role involves managing payroll processes, ensuring compliance with local regulations, and improving payroll systems. Ideal candidates have extensive payroll experience, including familiarity with US and Canadian regulations, and an ability to thrive in a dynamic environment. The position offers competitive benefits and reflects the firm's commitment to diversity and inclusivity. #J-18808-Ljbffr
    $78k-140k yearly est. 3d ago
  • Senior Lead User Experience Engineer

    Lumen Technologies 4.1company rating

    San Francisco, CA jobs

    Senior Lead ServiceNow User Experience Engineer Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role This hybrid role combines UI/UX development, guided user enablement, and ServiceNow platform engineering. The Senior Lead User Experience Engineer will design and build intuitive user interfaces and onboarding experiences within ServiceNow, while also developing the back-end logic required to support those interfaces. This includes creating Guided Tours, Setup flows, and demo content that helps users navigate complex workflows The ideal candidate is a developer first, with deep experience in ServiceNow's UI technologies (e.g., UI Builder, Service Portal, Jelly, UI Pages), and a strong sense of user experience. They should also be comfortable presenting workflows visually and guiding other developers in how to build user-friendly solutions. Location This is a remote opportunity open to candidates located anywhere in the U.S. The Main Responsibilities Develop custom UI components and interfaces using UI Builder, Service Portal, Jelly, and UI Pages within ServiceNow. Build and maintain ServiceNow applications, including scripting, scoped apps, and integrations that support front-end functionality. Design and implement Guided Tours, Guided Setup flows, and interactive onboarding experiences to support user adoption. Create user-facing communications such as help content, tooltips, onboarding messages, and microcopy. Produce short demo videos or screen recordings to showcase workflows and features (no voiceover or on-camera presence required). Collaborate with developers and product teams to ensure UI/UX best practices are applied across solutions. Act as a consultative partner to other developers, helping guide user experience decisions and interface design. Conduct usability testing and apply feedback to improve design and training effectiveness. Ensure accessibility and inclusive design principles are applied across all UI and training content. What We Look For in a Candidate 5+ years of experience in ServiceNow development, including both front-end and back-end engineering. Deep expertise in UI Builder, Service Portal, Jelly, and UI Pages. Experience designing interactive onboarding or training-adjacent experiences (e.g., Guided Tours, Setup flows, demos). Ability to create clear, concise, and engaging user-facing content. Familiarity with video capture tools (e.g., Loom, Camtasia, OBS) for demo creation. Understanding of accessibility standards and inclusive design principles. Experience working in Agile environments and collaborating across cross-functional teams. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors Location Based Pay Ranges: $129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Job Segment: User Experience, Front End, Engineer, Technology, Engineering #J-18808-Ljbffr
    $142.6k-190.1k yearly 4d ago
  • Director, Program Management - Data Center

    Qualcomm 4.5company rating

    San Diego, CA jobs

    Company Qualcomm Technologies, Inc. Job Area Engineering Services Group, Engineering Services Group > Program Management We are seeking an experienced and highly skilled Program Management Director to lead the planning, execution, and delivery of complex programs spanning data center cards, servers, racks, and lab infrastructure. The ideal candidate will have extensive experience driving end‑to‑end hardware programs, deep familiarity with data center environments and hyperscaler processes, and a proven ability to influence and execute across cross‑functional engineering and operations organizations. This role requires strong leadership, strategic thinking, and exceptional organizational discipline to ensure successful implementation of hardware solutions that align with business objectives and development timelines. Key Responsibilities Own and lead large-scale data center hardware programs-from concept through delivery and sustaining-ensuring schedule, budget, and quality commitments are met. Develop program scope, milestones, resource plans, and success criteria in collaboration with engineering, operations, facilities, procurement, and senior leadership. Drive day‑to‑day program execution, including cross-functional coordination, issue resolution, dependency management, and risk mitigation. Manage program schedules and planning frameworks; proficiency with Microsoft Project or comparable tools is beneficial. Establish and maintain strong vendor and supplier relationships to support hardware procurement and delivery timelines. Lead executive‑level reporting: provide clear program status updates, risks, and escalation paths to stakeholders and leadership. Ensure compliance with industry standards, regulatory requirements, and best practices in data center hardware development and sustaining operations. Oversee program budgets, track financials, and ensure cost‑effective execution. This is an office‑based position in San Diego and is expected to comply with the Company's onsite work policy. Minimum Qualifications Bachelor's degree in Engineering, Computer Science, or related field. 8+ years of Program Management or related work experience. Preferred Qualifications Extensive experience in program management with a track record of delivering complex, multi‑disciplinary hardware programs. Hands‑on experience with data center hardware and lab infrastructure development, testing, deployment, and vendor management. Strong understanding of data center operations, hardware components, and supporting infrastructure. High-level familiarity with software lifecycle concepts and reliability topics (e.g., RAS, Silent Data Errors) is a plus. Demonstrated ability to lead cross‑functional teams and influence without direct authority. Exceptional organizational, analytical, and problem‑solving skills. Excellent written and verbal communication skills with experience presenting to senior leadership. Proficiency with program management tools and software. Knowledge of industry standards and best practices in hyperscale data center design and operations. Project/Program Management certification (e.g., PMP) is a plus. Pay Range and Other Compensation & Benefits $188,000.00 - $282,000.00 The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales‑incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer - and you can review more details about our U.S. benefits on our benefits page. If you would like more information about this role, please contact Qualcomm Careers. Equal Opportunity Employer Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e‑mail disability-accomodations@qualcomm.com or call Qualcomm's toll‑free number. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to participate in the hiring process. EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification. Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. #J-18808-Ljbffr
    $188k-282k yearly 3d ago
  • Remote TypeScript Forward Deployed Engineer for Enterprise

    Socket 3.5company rating

    San Francisco, CA jobs

    A tech company is seeking a Forward Deployed Engineer to bridge its enterprise customers and engineering teams. The role emphasizes custom code and solutions to enhance customer security values. Candidates should have robust skills in TypeScript/JavaScript and a customer-first mindset. This remote position requires occasional travel. The estimated salary ranges from $125,000 to $200,000, along with benefits. #J-18808-Ljbffr
    $125k-200k yearly 3d ago
  • CPU Server Physical Design Engineer

    Qualcomm 4.5company rating

    Santa Clara, CA jobs

    Company:Qualcomm Technologies, Inc.Job Area:Engineering Group, Engineering Group > CPU Engineering As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm CPU Engineer, you will lead innovative Central Processing Unit (CPU) design efforts that have a critical impact on industries across the world. Qualcomm Engineers collaborate with cross-functional teams to design, verify, and implement multi-core CPU operations for all Qualcomm Business Units. Minimum Qualifications: • Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or related field and 4+ years of Hardware Engineering, Software Engineering, Electrical Engineering, Systems Engineering, or related work experience. OR Master's degree in Electrical Engineering, Computer Engineering, Computer Science, or related field and 3+ years of Hardware Engineering, Software Engineering, Electrical Engineering, Systems Engineering, or related work experience. OR PhD in Electrical Engineering, Computer Engineering, Computer Science, or related field and 2+ years of Hardware Engineering, Software Engineering, Electrical Engineering, Systems Engineering, or related work experience. Preferred Qualifications: • Master's degree in Electrical Engineering, Computer Engineering, Computer Science, or related field. • 6+ years of work experience with high-performance microprocessor design. • 6+ years of work experience with high level programming (e.g., C, C++), scripting language programming (e.g., Perl, Python, etc.). • 6+ years of work experience with simulators and/or waveform debugging tools (e.g., Verilog, VHDL, etc.). • 6+ years of work experience with industry standard tools for synthesis place and/or route and design verification. • 6+ years of work experience with simulation, emulation, formal verification, or silicon validation. • 6+ years of experience in creating functional models, checkers, test plans, and/or test generation. • 2+ years experience working in a large matrixed organization. • 1+ year of work experience in a role requiring interaction with senior leadership (e.g., Director level and above). Principal Duties and Responsibilities: • Leverages advanced knowledge of computer architecture, micro-architecture, logic design, circuits, and/or physical design to develop and verify high performance and low power CPU designs. • Anticipates, identifies, and solves complex problems to ensure design completeness, functionality, power, and performance. • Collaborates with cross-functional teams to define requirements, specifications, and trade-offs (e.g., performance, power, cost, functionalities, etc.) in order to accomplish product goals. • Evaluates the design process from conceptualization to productization (i.e., architecture definition, feasibility, pre-silicon design and verification, and post-silicon validation) that meet customer and industry standards. • Writes detailed technical documentation (e.g., feature descriptions, architectural descriptions, verification test plans, and implementation details, etc.) for complex CPU designs. Level of Responsibility: • Works independently with minimal supervision. • Provides supervision/guidance to other team members. • Decision-making is significant in nature and affects work beyond immediate work group. • Requires verbal and written communication skills to convey information. May require basic negotiation, influence, tact, etc. • Has a moderate amount of influence over key organizational decisions. • Tasks do not have defined steps; planning, problem-solving, and prioritization must occur to complete the tasks effectively. Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-maildisability-accomodations@qualcomm.comor call Qualcomm's toll-free number foundhere. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). To all Staffing and Recruiting Agencies:Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification. Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. Pay range and Other Compensation & Benefits: $167,100.00 - $250,700.00 The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer - and you can review more details about our US benefits at thislink. If you would like more information about this role, please contact Qualcomm Careers. #J-18808-Ljbffr
    $167.1k-250.7k yearly 3d ago
  • Director of Applied ML & Analytics - Hybrid Leadership

    Costar 4.2company rating

    San Diego, CA jobs

    A digital real estate solutions provider in San Diego seeks a Director of Applied Machine Learning & Analytics. This role involves leading team managers, overseeing data pipeline development, and strategizing recommendation systems. Required: 12+ years in software and analytics with 5+ years in leadership. This position offers a competitive base salary range from $258,000 to $348,000 a year, plus generous benefits. #J-18808-Ljbffr
    $258k-348k yearly 4d ago
  • Remote Senior Solutions Architect - Enterprise Platforms

    Lumen Technologies 4.1company rating

    San Francisco, CA jobs

    A leading technology firm is seeking a Senior Lead Solutions Architect to bridge engineering teams and business stakeholders. This remote role requires translating complex requirements into actionable tasks, managing the software development lifecycle, and leading efforts in delivering scalable solutions. Candidates should have experience in technical roles and a strong background in the ticketing domain, particularly with ServiceNow. Join a team committed to innovation and teamwork in a flexible work environment. #J-18808-Ljbffr
    $127k-164k yearly est. 4d ago
  • Sr. Automotive Machine learning engineer

    Qualcomm 4.5company rating

    San Diego, CA jobs

    Company: Qualcomm Technologies, Inc. Job Area: Engineering Group - Machine Learning Engineering As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next‑generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Machine Learning Engineer, you will create and implement machine learning techniques, frameworks, and tools that enable the efficient discovery and utilization of state‑of‑the‑art machine learning solutions over a broad set of technology verticals or designs. Qualcomm Engineers collaborate with cross‑functional teams to enhance the world of mobile, edge, auto, and IoT products through machine learning hardware and software. Minimum Qualifications: Bachelor's degree in Computer Science, Engineering, Information Systems, or related field and 2+ years of Hardware Engineering, Software Engineering, Systems Engineering, or related work experience. Master's degree in Computer Science, Engineering, Information Systems, or related field and 1+ year of Hardware Engineering, Software Engineering, Systems Engineering, or related work experience. PhD in Computer Science, Engineering, Information Systems, or related field. Preferred Qualifications: Master's degree in Computer Science, Engineering, Information Systems, or related field. 2+ years of experience with Machine Learning frameworks (e.g., Tensor Flow, Caffe, Caffe 2, Pytorch, Keras). 2+ years of experience in embedded system development and optimization with application to a specific problem domain in ML (e.g., NLP, multi‑media). 2+ years of experience with one or more programming language suitable for machine learning (e.g., Python, R, C, C++). 2+ years of experience using statistics and probability (e.g., conditional probability, Bayes rule). 2+ years experience working in a large matrixed organization. 1+ year of experience with low level interactions between operating systems (e.g., Linux, Android, QNX) and Hardware. 1+ year of work experience in a role requiring interaction with senior leadership (e.g., Director and above). Principal Duties and Responsibilities: Design, implement, and maintain software components running on DSP/NSP processors to meet product goals for latency, throughput, power, robustness, and stability on automotive platforms. Translate architecture guidance into clear module designs, APIs/IDLs, and tests; author concise design docs that enable review and execution. Profile end‑to‑end compute paths (CPU↔NSP/DSP), identify bottlenecks using SDK profilers/debuggers, and land measurable performance and power improvements. Optimize memory usage and scheduling (e.g., tightly‑coupled memory, caching strategies, thread priorities) to achieve target KPIs for real‑world workloads. Contribute to SDKs, developer tools, samples, and documentation that streamline application development and partner integrations on our AI software stack. Collaborate with Platform drivers, virtualization, power/performance, and system teams to align resource provisioning, scheduling, and reliability with feature needs. Write high‑quality, production‑ready code with defensive techniques, fault handling, diagnostics, and long‑haul stability tests suitable for automotive deployments. Engage with automotive OEMs, Tier‑1s, and ISVs to triage, reproduce, root‑cause, and resolve integration issues in owned modules; deliver patches and guidance. Participate in code/design reviews, uphold coding standards and safety/quality practices, and contribute to continuous improvement of team processes. Provide data‑driven inputs (requirements, prototypes, benchmarks) that inform next‑generation DSP/NSP software architecture and tooling. Maintain clear change logs and documentation; ensure backward compatibility, versioning discipline, and handoffs across internal/external stakeholders. Support release readiness with test coverage, automation, and performance/stability sign‑offs for the features you own. EEO Employer: EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification. Pay range and Other Compensation & Benefits: Pay range and Other Compensation & Benefits: $140,800.00 - $211,200.00 The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales‑incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer - and you can review more details about our US benefits at this link. If you would like more information about this role, please contact Qualcomm Careers. To all Staffing and Recruiting Agencies: Qualcomm's Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. Pay range and Other Compensation & Benefits: $140,800.00 - $211,200.00 The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales‑incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer - and you can review more details about our US benefits at this link. If you would like more information about this role, please contact Qualcomm Careers. #J-18808-Ljbffr
    $140.8k-211.2k yearly 6d ago
  • Senior Manager, Business Recruiting - Hybrid & Equity

    Intercom 4.8company rating

    San Francisco, CA jobs

    A technology company based in San Francisco is hiring a Manager/Senior Manager of Business Recruiting. This role focuses on leading recruiting strategies across GTM and G&A functions, shaping hiring priorities, and improving hiring quality. Candidates need over 8 years of recruiting experience, particularly in tech, and excellent partnership skills with senior leaders. Pay ranges between $175,000 and $220,000, with a hybrid working environment requiring three days in the office. #J-18808-Ljbffr
    $58k-91k yearly est. 3d ago
  • Network Platform Tech Lead - Remote

    Arrcus 4.1company rating

    San Jose, CA jobs

    A leading technology company is seeking a Technical Lead for Network Platform Software Development in San Jose, CA. The ideal candidate will have over 5 years of experience in networking software development and strong programming skills in C/C++/Go/Python. Responsibilities include designing solutions for networking technologies, optimizing Linux networking internals, and implementing high-availability solutions. This position offers a competitive salary and comprehensive benefits including medical and equity options. The role can be remote or on-site. #J-18808-Ljbffr
    $107k-176k yearly est. 3d ago
  • Director, Product Management - Developer Relations (Advocacy and Engagement Programs)

    Qualcomm 4.5company rating

    San Diego, CA jobs

    Company: Qualcomm Technologies, Inc. Job Area: Operations Group, Operations Group > Product Management We are looking for a Director to join Qualcomm's Developer Relations team where the person will be responsible for building strategy and driving cross‑functional execution for our DevRel plans with focus on AI. You will drive initiatives to better understand developer needs, identify opportunities for improvement, and align our developer products with real‑world use cases. This role combines industry and developer research, strategic planning, product management, and partner outreach, creating a direct impact on Qualcomm's perception among developers, partners and customers. Principal Duties and Responsibilities: Lead our developer relations strategy around scaling advocacy and engagement programs. Build and maintain strong relationships with developers, industry influencers, and other key stakeholders. Identify new and innovative ways to connect with developers and drive engagement. Collaborate with cross‑functional teams to create and execute impactful developer programs and initiatives. Stay up to date with industry trends and best practices in developer relations, and use this knowledge to continuously improve our strategy and tactics. Work closely with BU product and engineering teams to ensure developer feedback is incorporated into product development and updates. Build and maintain relationships with key partners and third‑party organizations to expand the company's developer community. Participate in cross‑functional conversations around the development of a developer focus product portfolio that meets customer needs and aligns with product roadmaps. Drive communication plan and communicate appropriately with internal stakeholders, external partners, and senior management to build relationships, ensure alignment and buy‑in, and achieve DevRel program & product goals as well as manage any planned changes. Drive effective cross‑functional collaboration by ensuring that Engineering and other internal partners (i.e., program management) meet developer expectations, promised deadlines, and align with overall roadmap for product portfolio(s). Ideal candidate will have: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field. 8+ years of Developer Relations or Product Management/Engineering for Developer products. Preferred Qualifications: 10+ years of Product Management working on Developer Products, Developer Relations or related work experience. 4+ years of working in a large matrixed organization. Strong strategic thinking with a proven track record of influencing product roadmaps based on research findings. Partner outreach experience with a background in community engagement, developer advocacy, or partnership management. Familiarity with Qualcomm's developer tools, APIs, and technical ecosystems. Strong analytical skills, comfortable with financial modeling, market sizing, and competitive benchmarking. Excellent communication and storytelling abilities-able to translate technical details into clear business impact. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, Humanities, or related field. 8+ years of Product Management or related work experience. EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification. Pay range and Other Compensation & Benefits: $196,000.00 - $294,000.00 The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales‑incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer - and you can review more details about our US benefits at link. If you would like more information about this role, please contact Qualcomm Careers. Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e‑mail disability‑************************** or call Qualcomm's toll‑free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). #J-18808-Ljbffr
    $196k-294k yearly 6d ago
  • Principal Embedded Software Engineer- Boot Firmware

    Qualcomm 4.5company rating

    San Diego, CA jobs

    Company Qualcomm Technologies, Inc. Job Area Engineering Group, Engineering Group > Software Engineering You will be part of the Core Platform bootloader team enabling diverse Qualcomm SoCs to boot all the way from ROM firmware till OS entry. Areas this team works on, but not limited to, include several stages of system initialization, secure boot and authentication, platform and device configurations, execution environment enablement across new emerging CPU architectures, enabling latest industry tuned peripherals and interfaces, multicore and multithreaded scheduler based boot initializations, next‑gen volatile (DDRx) and non‑volatile memory (UFS, NVMe, eMMC, NAND, SPI‑NOR, etc) device and interfaces (USB, PCIe) initializations and device driver development. You will be expected to collaborate closely with a team of engineers from multiple SW and firmware technology teams, besides product verification, system, architecture, tools and test teams, to instrument the firmware features and meet the myriad use cases for Qualcomm internal, OEM customization and commercialization. You will be a highly motivated engineer, a team player who is passionate to learn new technologies and write low level firmware that drives hardware and SoC. You are expected to be comfortable engaging with open source communities. Responsibilities Design, development and integration of SoC firmware features, diagnostics and test capabilities for QCT boot platforms. Strong coordination and collaboration across wide range of technical areas to include software, hardware, ASIC, integration, architecture, emulation and simulation teams. Drive S/W architecture changes with open source communities based on Qualcomm H/W requirements. Pay attention to the details during all phases of firmware design, development, integration, testing and release. Work with Emulation, HW design teams, as necessary, in verifying and debugging firmware, driver and resolving platform issues. Efficient and secure coding plus driving code review of firmware logic updates with all required stakeholders. On time execution of defined tasks and deliverables, driving dependencies with other teams to closure. Minimum Qualifications Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 8+ years of Software Engineering or related work experience. Master's degree in Engineering, Information Systems, Computer Science, or related field and 7+ years of Software Engineering or related work experience. PhD in Engineering, Information Systems, Computer Science, or related field and 6+ years of Software Engineering or related work experience. 4+ years of work experience with Programming Language such as C, C++, Java, Python, etc. 7+ years of experience with embedded systems. C Programming. Device Driver development. Strong communication skills. Strong collaborative skills working with multiple teams. Additional Skills are a plus Chip/SoC on-target, emulation and simulation platform bringup and debug experience. Highly proficient in C, with a focus on system initialization and low-level code. Proficiency in Rust is a plus. Good analytical, debugging and problem solving skills. ARM microprocessor architecture and ARM Assembly language experience in the “A” profile. Experience with RISC‑V is a plus. Good understanding of basic real‑time/embedded programming, resource‑constrained environments, and operating system loaders. Open Source bootloader and firmware experiences - UEFI Tianocore EDK2, coreboot, uboot, TF‑A, Zephyr RTOS. Equal Opportunity Employer Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e‑mail disability‑************************** or call Qualcomm's toll‑free number found on the site. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Note: This e‑mail address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). EEO Employer Statement Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification. Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. Pay range and Other Compensation & Benefits $192,600.00 - $289,000.00 The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants. In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer, and you can review more details about our US benefits here. If you would like more information about this role, please contact Qualcomm Careers. #J-18808-Ljbffr
    $99k-128k yearly est. 6d ago
  • Unmanned Aerial Systems Program Manager & Pilot

    Service Electric Company 4.2company rating

    Chattanooga, TN jobs

    The UAS Program Manager & Pilot leads and operates the company's Unmanned Aerial Systems (UAS) program. The role is responsible for developing, managing, and executing drone-based operations across a variety of transmission, distribution, and utility-related projects ensuring safe, efficient, and company and FAA compliant operations. The role combines leadership and technical expertise with hands-on piloting and regulatory compliance responsibilities. POSITION FUNCTIONS Program Management: Develop and oversee all aspects of Service Electric's UAS program, including budgeting, policy adherence, risk management, and long-term strategy. Coordinate with internal departments (operations, safety, estimating) to integrate UAS into project workflows. Maintain compliance with FAA regulations, including Part 107 and any waivers or exemptions and ensure that all company drone operators meet company and FAA guidelines. Supervise and manage the company's UAS resources, including both personnel and equipment. Stay up-to-date on new UAS technologies and strategies as well as changes to regulations. Builds positive relationships with customers through clear, respectful, and responsive communication, providing a high level of customer service. Flight Operations: Serve as the primary UAS pilot for critical operations and progress monitoring of utility infrastructure. Operate drones in challenging environments, including proximity to energized lines and remote terrain. Plan missions, conduct pre- and post-flight checks, and maintain logs and flight data records. Training and Oversight: Train and supervise additional pilots or UAS technicians. Implement safety protocols and emergency response procedures. Work with the Safety department to respond to any incidents, conduct after-action reviews, and implement corrective actions. Data Management: Capture high-quality data and ensure its proper processing and delivery to stakeholders. Collaborate with IT and Data Analyst teams for data integration and analysis. Others duties as assigned. EDUCATION AND EXPERIENCE REQUIREMENTS 4+ years of FAA Part 107 Remote Pilot Certificate (in good standing). Proven experience in UAS operations, particularly in utility or construction environments, specifically experience flying near or around high-voltage transmission lines. Strong knowledge of FAA regulations, UAS technologies, and safety best practices. Experience in program or project management. Experience in training is a plus. Valid driver's license and willingness to travel to remote job sites as needed. KNOWLEDGE, SKILLS, AND ABILITIES Background in electrical utilities, construction management, or engineering. Ability to interpret aerial data and collaborate with technical teams. Highly organized with a strong attention to detail. Ability to identify and solve complex issues. Good analytical and problem-solving skills. Excellent written and verbal communication skills. Excellent interpersonal and customer service skills. Self-motivated. Good project management skills, capable of handling multiple projects concurrently with good time management. Ability to maintain confidentiality. Ability to build and foster relationships with team members. Ability to meet the physical demands of the role. Ability to conducts self in an appropriate manner as a representative of SEC, working effectively in a diverse work environment. DIRECT REPORTS: No LICENSES AND CERTIFICATIONS: FAA Part 107 SUPERVISOR RESPONSIBILITIES: None TRAVEL REQUIRED: Heavy WORKING CONDITIONS: NOTE: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, working conditions, physical demands, and activities may change or new ones many be assigned at any time with or without notice.
    $60k-100k yearly est. 3d ago
  • Staff Backend Engineer, Onboarding Platform (Hybrid)

    Ripple 4.4company rating

    San Francisco, CA jobs

    A financial technology company in San Francisco is seeking a Staff Software Engineer for the Customer Onboarding Platform. The role involves designing and developing modern backend services, tackling technical debt, and mentoring a high-impact team. Ideal candidates have 8+ years of software engineering experience and a strong background in full-stack systems design. Competitive salary range offered is $208,000 - $285,000 USD annually, along with comprehensive benefits. #J-18808-Ljbffr
    $208k-285k yearly 2d ago
  • Manager, Professional Services PreSales

    Intercom 4.8company rating

    San Francisco, CA jobs

    Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always‑on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI‑enhanced support for the more complex or high‑touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? We are seeking a Professional Services Sales Specialist to accelerate our ability to scope, position, and sell Professional Services engagements with accuracy and confidence. This role will act as the bridge between Sales, R&D, and Solutions, ensuring that customers are sold the right scope of services to achieve successful adoption and automation outcomes on Intercom. What will I be doing? Lead structured discovery with prospects to uncover use cases, integration requirements, and success metrics. Translate discovery insights into right‑sized, outcome‑focused service packages based on our core principles and methodology. Create detailed Statements of Work (SOWs) with clear deliverables, assumptions, risks, and timelines. Partner with Sales and Solutions to position services early in the sales cycle. Develop and maintain scoping templates, pricing calculators, and reusable playbooks. Serve as the “single source of truth” for Professional Services scoping standards across the GTM org. Cross‑Functional Collaboration Work closely with ProServ and R&D teams to validate scope assumptions and lessons learned from prior engagements. Develop scoping tools to facilitate self‑serve scoping on certain opportunities. Collect feedback to continuously improve the scoping framework. Work with the Partnerships team to build translation of scope to partner SOWs. Quality & Risk Management Ensure every scoped engagement includes the right level of resourcing, risk mitigation, and value alignment. Build initial project plans in partnership with the ProServ team for an earlier transition from pre to post‑sale. Reduce overscoping/underscoping risks by applying best practices and benchmarks from what has worked prior. What skills do I need? 5+ years in Professional Services sales scoping, technical solutions consulting, or a similar customer‑facing role in SaaS. Proven track record in creating accurate, customer‑ready SOWs that led to successful project delivery. Strong commercial acumen and ability to partner with Sales to drive revenue. Excellent stakeholder management, negotiation, and communication skills. Familiarity with SaaS automation, integrations, and change management best practices. Success Metrics Reduction in sales cycle time for Professional Services‑related deals. Increase in Professional Services attach rate and revenue per new logo. Higher delivery margin through accurate resourcing and scope. Improved customer automation adoption (measured by automation rate KPIs). We are a well‑treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and meaningful equity Comprehensive medical, dental, and vision coverage Regular compensation reviews - great work is rewarded! Flexible paid time off policy Paid Parental Leave Program In‑office bicycle storage Fun events for Intercomrades, friends, and family! *Proof of eligibility to work in the United States is required. The base salary range for candidates within the San Francisco Bay Area is $144,000 - $172,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI‑Hybrid Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status or any other legally recognized protected basis under federal, state, or local law. #J-18808-Ljbffr
    $144k-172k yearly 6d ago
  • VoIP Network Engineer (Remote; Full Time; Multiple Openings)

    Ringcentral, Inc. 4.6company rating

    Belmont, CA jobs

    Say hello to possibilities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction- giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. This is where you and your skills come in. We're currently looking for: Responsible for designing and building RingCentral's core voice service and integration with RingCentral's platforms to extend the capabilities of our service to accommodate scale, availability, compliance, and to improve performance and efficiency of our voice and integration services. To succeed in this role you must meet the following requirements: Develop and maintain the architectural framework for telecommunication systems ensuring availability, scalability, reliability and security Design and create VoIP services to integrate with Ringcentral Platform Create new designs, architectures, standards, and methods for large-scale distributed telecom infrastructure Configure and troubleshoot SBCs and Various call routing platforms Be an expert integrator into our platforms, helping platform teams to shape our architecture Contribute to our deployment and automation tools to efficiently detect, address, and prevent problems Implement, support and improve Telecom Fraud Detection services and methodology Debug problems at scale for our mission critical services, and help our platforms and operations teams to implement lasting fixes Perform interoperability testing with VoIP vendors Build automation using industry tools to deploy and scale services Improve performance of the services while managing related cost (COGS) and maintain compliance guardrails Provide multi-layered technical expertise for next generation initiatives Engage in training and mentoring to help develop other engineer Lead and manage engineers on per project basis Be a part of our on-call rotation, which is a responsibility you'll share with your engineering teams around the world Desired Qualifications: U.S. Master's degree in Computer Science, Networking/System Administration or a related field, or foreign equivalent, plus two (2) years of related experience, or U.S. Bachelor's degree or equivalent in Computer Science, Networking/System Administration or a related field plus five (5) years of related experience, is required. Experience with SIP messaging; SIP trunking; VoIP infrastructure; at least two of the following SBC vendors: Ribbon, Acme, Sansay or Freeswitch; Infrastructure as a Code (IaC) for managing cloud-based telecom infrastructure; deploying CI/CD pipelines using one of the following: Terraform, Ansible, or Puppet; managing code repositories for version control & collaborating changes; at least one of the following cloud providers: Azure, AWS or GCP; Kubernetes; Docker; one of the following languages: Python, Bash or Go; SQL; Telecom compliance; E911; implementing toll fraud migration tools; at least one of the following mirroring and monitoring tools: Homer, VoIP Monitor, or Oracle OCOM; network routing, switching and Firewall; BGP, MPLS and IPSec; Scaled Agile Framework (SAFe); and Scrum is required. What we offer: Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits 401K match and ESPP Paid time off and paid sick leave Wellness programs including 1:1 coaching and meditation guidance Paid parental and pregnancy leave and new parent gift boxes Family-forming benefits (IVF, Preservation, Adoption etc.) Emergency backup care (Child/Adult/Pets) Parental support for children with developmental and learning disabilities Pet insurance Employee Assistance Program (EAP) with counseling sessions available 24/7 Free legal services that provide legal advice, document creation and estate planning Employee bonus referral program Student loan refinancing assistance Employee perks and discounts program RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video PhoneTM (MVPTM) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This posting is pursuant to and is in compliance with the applicable federal rules of the U.S. Department of Labor regulations. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. We hire for this role frequently. There is no application deadline for this role.
    $103k-134k yearly est. 1d ago
  • Solutions Operations Manager - ProServ/Solutions Engineering

    Intercom 4.8company rating

    San Francisco, CA jobs

    Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always‑on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high‑touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? We're looking for an analytical and experienced Solutions Operations Manager to join our Revenue Operations department, supporting our growing Professional Services (ProServ) and Solutions Engineering (SE) organizations. Our mission in RevOps is to empower Intercom's go‑to‑market teams with the systems, insights, and strategies that drive predictable revenue growth and exceptional customer experiences. In this role, you'll be a pivotal strategic and operational partner to ProServ and SE leadership - bringing clarity, structure, and data‑driven insight to how these teams plan, deliver, and scale. The work you do will directly shape how we operate across the customer lifecycle, helping Intercom grow efficiently while delivering meaningful value to customers. What will I be doing? Design, refine, and manage scalable processes that improve how our SE and ProServ teams plan, deliver, and measure impact. Build data‑driven frameworks and dashboards that bring visibility to performance, forecasting, and business outcomes - including POC effectiveness, attach rates, and post‑engagement performance of our AI Agent, Fin. Partner with ProServ leadership to monitor Fin Activation Rate, Go‑Live Rate, and Time to Go‑Live, ensuring launches are efficient and customer outcomes are achieved on schedule. Measure and analyze Utilization, Services Attach Rate, and Bookings/Margin performance to drive operational excellence and forecast delivery capacity. Analyze trends and surface insights that influence strategic decisions and operational priorities. Partner with cross‑functional teams (Sales, Analytics, Finance, RevOps) to align strategy, goals, and execution. Own and continuously improve operational systems and tools - such as RocketLane and Salesforce - that power day‑to‑day execution. Serve as a trusted advisor, providing clear points of view, recommendations, and structure in a fast‑changing environment. What skills do I need? Bachelor's Degree. 5+ years of experience in Solutions Operations, ideally directly supporting ProServe & SE teams within a high‑growth SaaS or AI company. Experience with Partners preferred. PSA Platform Experience: RocketLane or similar. Advanced Data Modeling & Analytics: Expert Excel/Google Sheets; translate complex data into actionable insights. Strong Project Management: Manage multiple projects from scope to delivery; organized & detail‑oriented. Clear Communication: Concise written/verbal skills; adept at presenting insights to leadership. Strategic Business Acumen: Translate solutions strategy into operational plans; proactive problem‑solver. Experience with Tableau, Gong, SQL. We are a well‑treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and meaningful equity Comprehensive medical, dental, and vision coverage Regular compensation reviews - great work is rewarded! Flexible paid time off policy Paid Parental Leave Program In‑office bicycle storage Fun events for Intercomrades, friends, and family! *Proof of eligibility to work in the United States is required. The base salary range for candidates within the San Francisco Bay Area is $128,700-$153,725. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non‑work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. #J-18808-Ljbffr
    $128.7k-153.7k yearly 2d ago

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