Branch Operations Manager jobs at SOS International - 4927 jobs
Manager, Operations- DTC Settlements (Hybrid)
Broadridge Financial Solutions 4.6
Newark, NJ jobs
Provide outsourced operational/transactional business process support for clients, ensuring quality service and operational performance within the parameters of both the client needs and contract. Lead and supervise DTC Security Settlement functions Operations, Manager, Settlement, Operation, Processing, Manufacturing
$108k-143k yearly est. 8d ago
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Hardware Engineering Planning & Operations Program Manager
Apple Inc. 4.8
San Jose, CA jobs
We're looking for a highly organized, execution-focused Program Manager to join Hardware Engineering's Operations team and take ownership of high-impact initiatives in our resource management efforts, focused on labor and vendor management. Our mission is to systematically enable and improve HWE's business and operational outcomes. This is an amazing opportunity to work with a passionate team who make a direct impact on Hardware Engineering's ability to operate and develop products efficiently.
Description
This role is ideal for someone who thrives in ambiguity, moves fast, and can build strong relationships to collaborate with a variety of partners. In this role, you will design and implement a vendor management and tracking system that enables you and the organization to leverage complex datasets for strategic decision-making. You'll develop scalable systems, streamline and optimize operational processes, and provide data-driven insights to guide key decisions. If you're a strategic, resourceful leader who's passionate about optimizing critical operations and supporting a world-class Hardware Engineering organization, we'd love to hear from you.
Responsibilities
Design and scale data-driven resource-management processes, ensuring systems and workflows are resilient and transparent.
Engage with cross-functional partners to drive consensus, define clear objectives, and manage competing tradeoffs within the vendor management and software space.
Build, manage, and interpret complex datasets to surface trends, risks, and opportunities; translate data into actionable recommendations for cross-functional partners and senior leadership.
Develop clear, concise leadership-ready communications that to drive data-driven decisions.
Support vendor needs throughout the project lifecycle by aligning leaders and cross-functional partners around clear expectations.
Lead end-to-end vendor operations, including outreach, onboarding processes, and ongoing coordination with cross-functional partners.
Drive forecasting, scenario modeling, and capacity planning to support headcount and vendor strategy.
Foster collaborative problem-solving across stakeholders with differing objectives, facilitating consensus and maintaining momentum in ambiguous or rapidly evolving environments.
Continuously improve processes and tooling, identifying automation opportunities and implementing scalable solutions to increase operational efficiency.
Identify program risks early, elevate appropriately, develop mitigation strategies, and manage dependency graphs across vendors and internal teams.
Minimum Qualifications
Bachelor's Degree, or equivalent experience.
5+ years of program management experience, ideally in fast-paced or high-growth environments.
Experience in business intelligence (preferred), or in related areas such as labor planning, vendor management, or workforce planning.
Strong background in analytics and data-driven problem-solving skills, with a history of leveraging datasets, metrics, and models to inform strategic decisions.
Strong analytical skills with a track record of using data to inform decisions.
Proven ability to lead enterprise programs, including planning and change management.
Ability to break down large, ambiguous initiatives into clear, actionable plans and drive them to execution.
Experience in requirements gathering and analytical scoping, performing deep-dive analyses, and delivering clear, insight-rich presentations to senior leaders.
Strong communication and influencing skills, with the ability to build relationships, resolve conflicts, and drive alignment across cross-functional teams and leadership.
Comfort with ambiguity and change in dynamic, high-growth environments.
Preferred Qualifications
8+ years of program management experience, with 2+ years experience in Labor Planning, Vendor Management, Workforce Planning, or Business Intelligence.
Demonstrated understanding of key factors that drive resourcing needs for hardware development programs, and ability to work with engineering teams to bridge technical requirements with operational processes
Experience managing partner expectations and fostering strong, productive relationships across internal and external teams.
Familiarity with compliance and governance requirements related to vendor management.
Experience with process automation, workflow optimization, or tooling to scale vendor operations.
Strong analytical experience with a passion for evidence- and data-based decision-making.
Proficiency with data visualization and BI tools for analysis and reporting.
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $134,800 and $245,800, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.
Apple accepts applications to this posting on an ongoing basis.
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$134.8k-245.8k yearly 1d ago
Global Service Ops & Refurb Program Manager
Apple Inc. 4.8
San Francisco, CA jobs
A leading technology company in San Francisco is looking for an Operations Engineering Program Manager to oversee refurb product readiness and lead strategic service programs. The ideal candidate will have significant project management experience, strong analytical skills, and the ability to work collaboratively across multiple functions. This role involves complex problem-solving and influencing key decisions to enhance operational efficiency. Competitive compensation package and robust benefits are offered.
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$127k-167k yearly est. 1d ago
Transportation Operations Manager
Amazon.com, Inc. 4.7
Lacey, WA jobs
At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Transportation OperationsManagers to work in out sites across the country. Amazon OperationsManager, Transportation, Operations, Manager, Transport, Customer Experience, Manufacturing
$122k-166k yearly est. 2d ago
Transportation Operations Manager
Amazon.com, Inc. 4.7
Lacey, WA jobs
At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Transportation OperationsManagers to work in out sites across the country. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers.
The Transportation OperationsManager has complete responsibility for Transportation Operations at a number of sites within a pre-defined region of the country. This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment.
Supervisory Responsibilities:
Lead and supervise a team of Transportation Area Managers that are located within the individual sites in an effort to streamline logistics within each individual operation
Responsible for the overall safety, quality and performance and customer experience of your region
Carry out supervisory responsibilities in accordance with the organization's policies and procedures
Accountability for meeting and exceeding operational goals
Strategic planning and forecasting; appraise performance; reward and coach employees; resolve problems; address staffing needs
Mentor, train and develop teammates for career progression and learning
Ability to develop and share best practices across the shifts and network
Travel up to 50% may be required
Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays
Basic Qualifications
3+ years of employee and performance management experience
Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
* 1+ years of performance metrics, process improvement or lean techniques experience
* Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,900/year in our lowest geographic market up to $150,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
$81.9k-150.1k yearly 2d ago
Solution Line Manager, Intelligent Traffic Systems (ITS)
Belden 4.8
Chicago, IL jobs
Belong. Believe. Be You. Belden.
Propel your career surrounded by a diverse team of innovative, goal-oriented individuals who are pursuing the next generation of connectivity solutions. At Belden, you'll participate in work that will challenge you and position you to excel. You'll collaborate with colleagues from around the world, gaining exposure to a broad base of expertise and perspectives.
Together, we'll continue on a journey of innovation, creating a connected world and paving the way for automation. Join us and let's build the future.
Job Summary:
As a Solutions Line Manager for Intelligent Traffic Systems (ITS), you will be responsible for the detailed execution of Belden's solution line strategy within the dynamic and evolving ITS market. This role involves in-depth market analysis, competitive intelligence, and translating complex customer problems related to traffic management, smart cities, vehicle-to-infrastructure (V2I) communication, and public safety into clear, actionable requirements for solution development and integration. You will work closely with Solution Architects and Commercial teams to ensure Belden's connectivity and networking solutions meet the rigorous demands of modern traffic infrastructure, are effectively brought to market, and contribute to solution line performance metrics. This position offers flexible work options (Remote/Hybrid available, with travel as required).
You will make a difference in the following ways:
Conduct detailed market research and competitive analysis for specific solution areas within Intelligent Traffic Systems (ITS).
Translate identified customer problems and market needs into clear, actionable requirements for Belden's solution development and integration.
Collaborate with Solution Architects to ensure solution blueprints align with market requirements and customer value propositions for ITS.
Gather and synthesize market feedback from Commercial teams to inform solution enhancements and new development for traffic management solutions.
Contribute to the development of solution roadmaps and strategic plans, ensuring alignment of detailed solution execution with overall solution line strategy.
What you bring:
Extensive experience (8+ years) in product management, solution management, or technical marketing within the Intelligent Traffic Systems (ITS), smart cities, or transportation technology sectors.
A strong understanding of traffic management protocols, sensor technologies, video surveillance, and communication networks critical for ITS deployments.
Demonstrated analytical rigor, strong communication, and collaborative problem-solving skills with a market-driven focus.
Proven ability to translate complex operational challenges into clear solution requirements and compelling value propositions.
Experience in ensuring the market readiness of assigned solutions and contributing to solution line performance metrics.
Benefits
Belden also offers hybrid and remote work practices where feasible and provides employees with benefits that could include health/dental/vision, long term/short term disability, life insurance, HSA/FSA, matching retirement plans, paid vacation, parental leave, employee stock purchase plan, paid leave for volunteer work in your community, training opportunities, professional talent management and succession planning, corporate health well-being initiatives and a work culture which includes commitment to diversity, equity, inclusion and sustainability!
Let's Write the Next 100 Years Together.
Join a global community striving to improve connectivity and security. The work we're doing puts our people on the front lines of impacting lives and shaping the future. Propel your story of innovation by helping Belden write the next chapter in ours. Shape your future at Belden.
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These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.
Applicants can expect a base compensation range of $120,000 to $170,000.00, plus benefits and additional incentives based on the level of the role. This is the reasonable estimate that Belden believes it might pay for this job based on applicable circumstances at the time of posting. Belden may ultimately pay more or less than the posted range as permitted by law, and commensurate with the applicant's experience, qualifications, and geographical location.
Belden also offers hybrid and remote work practices where feasible and provides employees with benefits that could include health/dental/vision, long term/short term disability, life insurance, HSA/FSA, matching retirement plans, paid vacation, parental leave, employee stock purchase plan, paid leave for volunteer work in your community, training opportunities, professional talent management and succession planning, corporate health well-being initiatives and a work culture which includes commitment to diversity, equity, inclusion and sustainability!
Nearest Major Market: Chicago
$34k-60k yearly est. 6d ago
Operations Manager
Amazon 4.7
Loveland, CO jobs
Application deadline: Applications will be accepted on an ongoing basis
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an OperationsManager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Key Responsibilities and Job Elements:
- Support, mentor, and motivate your salaried and hourly workforce
- Lead large-scope projects with site and regional impact
- Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire OperationsManagers based on location preference and the business' current openings.
Basic Qualifications
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
- Experience managing a team of 2+ salaried employees and 70+ indirect employees
- Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.
- Demonstrated problem solving skills and analytical skills
- Excellent customer service skills, communication skills and interpersonal skills
- Track record of meeting or exceeding department performance goals
- A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
- Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
USA, CO, Loveland - 91,000.00 - 136,500.00 USD annually
$112k-155k yearly est. 2d ago
Customer Operations Manager
Integrated Control Technology 4.3
Denver, CO jobs
We're Hiring: Customer OperationsManager | Denver, CO
We're looking for a dynamic Customer OperationsManager to lead our Customer Operations and Warehouse teams in Denver. In this high‑impact role, you'll drive operational excellence, elevate the customer experience, and champion continuous improvement across our fulfilment and warehouse operations.
If you thrive in fast‑paced environments, love applying Lean thinking, and are passionate about delivering On Time, In Full (OTIF) for customers, this is an exciting opportunity to make your mark.
You'll work closely with our VP of Customer Operations and collaborate with global peers to align US operations with global standards-while continuously lifting local performance and customer outcomes. This is a hands‑on leadership role where your decisions and leadership will directly shape team culture and operational success.
What You'll Lead & Influence:
Customer Operations & Warehouse teams
Lean leadership & continuous improvement initiatives
Returns & RMA management according to global ICT standards
Accounts receivable & financial accuracy
Global alignment & Process Standardization
Cross-functional & customer collaboration
Leadership & people development
Systems & data driven performance:
Leverage SAP S/4HANA expertise to ensure accurate transaction processing inventory visibility and operational reporting
Analyze performance data and system metrics, utilizing operational insights that drive service excellence to ICT customers
Governance & Health and Safety initiatives
What we're looking for:
Our ideal candidate is an experienced people leader who preferably has a strong background in customer operations, warehouse, or fulfilment environments, and brings deep working knowledge of SAP S/4HANA across inventory, order management, and reporting.
You're a hands‑on leader who prefers being on the floor rather than behind a desk, and you're committed to building high‑performing teams through clear communication and high emotional intelligence.
You thrive on continuous improvement, applying Lean, 5S, and data‑driven decision‑making to lift performance and deliver exceptional outcomes. Analytical, confident, and energized by operational excellence, you bring both the mindset and the skill set to drive meaningful change.
If you're ready to build high‑performing teams and deliver world‑class operational outcomes, we'd love to hear from you!!
$92k-121k yearly est. 2d ago
Operations Manager
Amazon 4.7
Lansing, MI jobs
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an OperationsManager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Key Responsibilities and Job Elements:
- Support, mentor, and motivate your salaried and hourly workforce
- Lead large-scope projects with site and regional impact
- Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire OperationsManagers based on location preference and the business' current openings.
Basic Qualifications
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- Experience managing a team of 2+ salaried employees and 70+ indirect employees
- Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.
- Demonstrated problem solving skills and analytical skills
- Excellent customer service skills, communication skills and interpersonal skills
- Track record of meeting or exceeding department performance goals
- A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
- Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
USA, MI, Lansing - 91,000.00 - 136,500.00 USD annually
$105k-144k yearly est. 2d ago
Vice President of Operations
MacDonald & Company 4.1
Charlotte, NC jobs
Macdonald & Company are partnered with a privately held, long-term real estate owner/operator based in Charlotte, overseeing a diversified portfolio of more than 2 million square feet across office, industrial, retail, mixed-use, parking, and land assets. The firm maintains a hands-on, ownership-driven approach to operations and is continuing to modernize and professionalize its internal structures to support portfolio growth and efficiency.
The Role
This newly designed position will serve as the senior leader overseeing both the property management and maintenance/engineering functions. The VP of Operations will provide unified leadership across departments that historically operated separately, ensuring consistent standards, efficient building operations, clear communication, and alignment with ownership objectives. The role requires someone with strong commercial real estate operations experience, particularly across office and industrial assets, who understands onsite property management, maintenance workflows, financial operations, and tenant service at the portfolio level.
Responsibilities
Operations Leadership
Lead and oversee the property management and maintenance/engineering teams, including department heads.
Establish and implement operational standards, processes, and best practices across the portfolio.
Drive coordination between property management and maintenance to ensure aligned priorities and seamless execution.
Portfolio Oversight
Provide executive oversight across a 45-asset portfolio with significant office and industrial exposure.
Conduct regular site assessments to evaluate building operations, maintenance programs, and tenant satisfaction.
Ensure compliance with operational, safety, and regulatory requirements.
Financial & Lease Administration
Oversee annual operating and capital budgets; ensure accurate forecasting and cost-effective operations.
Maintain accountability for rent collection processes, financial reporting, and variance management.
Review and approve leases, renewals, amendments, estoppels, and SNDAs.
Maintenance & Engineering Management
Provide leadership to the Senior Maintenance Engineer and engineering/maintenance staff.
Oversee preventative maintenance programs, vendor management, and building systems performance.
Support staffing, training, workflow optimization, and technology adoption (e.g., work order systems).
Capital Projects & Vendor Management
Oversee capital projects, tenant improvements, deferred maintenance, and building upgrades.
Negotiate and manage vendor and service contracts; evaluate performance and cost efficiency.
Provide operational insights during acquisition and disposition due diligence.
Cross-Functional Collaboration
Partner with ownership, accounting, legal, development, construction, and HR to ensure operational alignment.
Serve as the senior operational point of contact for brokers, tenants, municipalities, and external stakeholders.
Qualifications
10+ years in commercial real estate operations with strong exposure to office and industrial assets.
Background that includes onsite property management plus an understanding of maintenance and building systems.
Experience leading both property management and maintenance departments or multi-disciplinary operational teams.
Strong financial and operational acumen, budgets, forecasting, CapEx, lease administration, vendor management.
Hands-on, practical leadership style with the ability to create structure and unify teams.
Effective communicator comfortable working directly with ownership in a lean, entrepreneurial environment.
$111k-185k yearly est. 1d ago
Vice President of Operations
JM Search 4.0
Houston, TX jobs
JM Search has been retained by a confidential client company in Houston, TX to recruit for a Vice President of Operations. This role is with the client company, which functions in supply chain, particularly in industrial distribution.
Position Summary:
The Vice President of Operations is a senior leader responsible for the full operational lifecycle of the company's industrial distribution business. This includes international sourcing, purchasing, materials management, and oversight of a multi-warehouse distribution network. The VP of Operations ensures materials are sourced effectively, inventories are optimized, and products are delivered efficiently to customers across international markets. This role is both strategic and hands-on, requiring cross-functional collaboration and a strong command of global supply chain operations.
Key Responsibilities:
Sourcing & Procurement
Lead international sourcing efforts for industrial products from global suppliers and materials groups.
Negotiate vendor contracts, pricing, terms, and lead times to ensure supply continuity and cost optimization.
Develop supplier relationships and manage performance, quality, and compliance.
Align sourcing strategy with operational needs and product specifications.
Purchasing & Materials Management
Oversee purchasing activities including forecasting, purchase order execution, and supplier coordination.
Manage inbound shipments, customs documentation, and vendor lead time tracking.
Ensure timely and accurate material flow into the company's warehouse network.
Monitor and improve inventory accuracy and turnover rates.
Warehouse & Distribution Oversight
Direct the operations of four distribution centers, with four warehouse managers/directors reporting to this role.
Provide leadership, operational guidance, and performance management to warehouse leaders.
Ensure fulfillment processes are standardized, efficient, and aligned with customer service requirements.
Coordinate outbound logistics to domestic and international customers.
Inventory & Demand Planning
Oversee company-wide inventory planning, levels, and visibility across all locations.
Partner with sales and finance teams to align supply with demand forecasts and service expectations.
Implement metrics to track inventory turns, excess/obsolete inventory, and fulfillment KPIs.
Operational Strategy & Execution
Develop and execute operational strategies to support growth, cost efficiency, and global distribution capabilities.
Implement process improvements across sourcing, purchasing, and warehouse operations.
Ensure compliance with international trade regulations and logistics best practices.
Technology & Systems
Drive adoption and optimization of systems such as ERP, inventory management tools, and purchasing platforms.
Use data and analytics to support operational decision-making and performance tracking.
Team Leadership & Development
Build and mentor a high-performing team across procurement, logistics, and warehouse operations.
Foster a culture of accountability, collaboration, and continuous improvement.
Qualifications:
Bachelor's degree in OperationsManagement, Supply Chain, Business, or related field; MBA preferred.
10+ years of experience in operations or supply chain leadership roles, ideally in industrial distribution.
Proven expertise in international sourcing, purchasing, and materials management.
Strong understanding of warehouse management, fulfillment operations, and global distribution logistics.
Experience managing multi-site distribution or warehouse networks.
Proficiency in ERP systems and supply chain software tools.
Strong leadership, negotiation, and cross-functional communication skills.
Key Competencies:
Global sourcing and supplier management
Strategic operations and execution
Multi-site leadership and logistics coordination
Analytical mindset with strong decision-making ability
Customer-focused and quality-driven operations
Continuous improvement and lean operations
$158k-218k yearly est. 5d ago
Operations Manager - Process Automation
RIS Rx 3.6
Orange, CA jobs
Job Title: OperationsManager - Process Automation
Reports to: VP, Operational Excellence
About Our Organization
RIS Rx (pronounced “RISE”) is a healthcare technology startup in the pharmaceutical patient access and affordability space. We have quickly become an industry leader with a valuable service portfolio that addresses common patient access barriers, leading to better treatment outcomes and improved quality of life. Here at RIS Rx, we invite our teammates and partners to “Rise Up” with us to bring accessible healthcare to everyone.
Job Summary
We are growing exponentially so we need to build products that scale. This OperationsManager will pave the way for our PMs and Engineers by partnering with operators to measure performance, identify high ROI problems, prototype with low-code and GenAI solutions, and implement systems that pull the solution and operations towards the goal.
The ideal candidate is a structured problem solver with an eye for detail, a track record of rolling up their sleeves to experience the problem, and excellent communication skills.
Duties and Responsibilities
• Define KPIs and build dashboards to measure performance and support proactive decision-making.
• Identify, structure, and prioritize problems that affect our KPIs. Use frameworks and data to brainstorm options. Facilitate tradeoff conversations with leadership to align on a recommendation.
• Create project plans, generate cross-functional buy-in, and project manage a team to meet deliverables.
• Build low-code solutions and otherwise prototype products. Use these prototypes to clarify product requirements for PMs and engineers.
• Implement processes and systems to reduce chaos and pull operations towards KPIs.
• Be a thought partner to our operations, product, and engineering leaders.
Qualifications
Education/Experience
• Bachelor's degree, ideally in a quantitative field like engineering, science, or mathematics.
• 5+ years of experience in a role that requires highly structured problem solving like engineering, consulting, finance, and supply chain management.
• Experience operating, building, or otherwise getting your hands dirty to solve the problem.
Skills
• Strong analytical problem solving and structured thinking. Able to translate ambiguity into repeatable and scalable systems.
• Thorough and detail oriented.
• Action-oriented and not afraid of solving a problem you've never seen before. A self-starter and go-getter.
• Comfortable building models in Excel or writing scripts in Python. Bonus points if you've built solutions with GenAI tools.
• Excellent communication skills and an ability to tailor your message to the audience.
• Collaborative and teammate-lifting mindset.
$99k-142k yearly est. 5d ago
District Manager - Wireless Retail Ops Lead & Coach
DSI Systems Inc. 4.0
Boston, MA jobs
A growing technology solutions provider is seeking a District Manager to oversee Retail Support Specialists across Boston, MA. In this leadership role, you will drive operational excellence and enhance customer experiences within AT&T retail locations. Ideal candidates should have over 3 years of experience in a leadership position, particularly in retail or customer service, and strong communication skills. The position offers a competitive salary of $100,000 and extensive benefits including health insurance and a 401k plan.
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$100k yearly 1d ago
Operations Manager
Amazon 4.7
Byhalia, MS jobs
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an OperationsManager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Key Responsibilities and Job Elements:
- Support, mentor, and motivate your salaried and hourly workforce
- Lead large-scope projects with site and regional impact
- Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire OperationsManagers based on location preference and the business' current openings.
Basic Qualifications
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
- Experience managing a team of 2+ salaried employees and 70+ indirect employees
- Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.
- Demonstrated problem solving skills and analytical skills
- Excellent customer service skills, communication skills and interpersonal skills
- Track record of meeting or exceeding department performance goals
- A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
- Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
USA, MS, Byhalia - 91,000.00 - 136,500.00 USD annually
$75k-107k yearly est. 8d ago
Operations Manager
RCM Technologies, Inc. 4.2
Norwood, MA jobs
Permanent Placement
Title: OperationsManager
Compensation: Up to $170K, commensurate with experience - plus benefits, plus 20% bonus
:
Our client operates within the highly regulated and innovative medical device supply chain, focusing on the creation of high-performance, treated metal components. Their core offering involves applying specialized coatings to materials used in the internal architecture of complex instruments (e.g., control wires, structural tubing, and shaping implements). They are committed to delivering the highest quality lubricious and functional surface solutions to facilitate the development of innovative, life-altering products. Don't miss out on this chance to join a remarkably stable and successful organization that is poised for continued growth.
Position Description:
Our client is seeking an OperationsManager to join our dynamic team, who has excellent people management skills and strong experience in running manufacturing operations. This is a full-time, onsite leadership role, and this person will manage all manufacturing value streams in their two manufacturing facilities.
Responsibilities:
Lead and motivate manufacturing team, foster a culture of accountability, collaboration, and continuous improvement. Collaborates with planning, production supervisors, and engineering on day-to-day production.
Works with manufacturing teams and engineering to implement and maintain process controls and quality control standards to ensure products meet or exceed customer requirements. Drives change and strategies to scale manufacturing operations to meet future growth.
Completes resource planning and proactively identifies resource gaps.
Coaches, mentors, and develops staff and production associates, including onboard new hires. Ensures cross-training and development plans are completed for entire organization.
Establishes Lean manufacturing strategy, leads daily standup meetings, and Gemba walks. Identifies process improvements and develops strategies to drive efficiency and cost savings.
Collaborates with senior leadership and HR on new hire needs and team training requirements. Fosters effective communication and teamwork to achieve business objectives.
Organizes team to perform all manufacturing activities to be compliant with Quality and EHS requirements, policies, and procedures.
Establishes and maintains departmental goals and metrics. Manages departmental expenses and cost reduction opportunities.
Qualifications:
Minimum 5 years of people management experience, preferably in the medical device industry.
Proficient knowledge and application of GMPs & ISO 13485 system requirements, and knowledge of equipment qualifications tools (i.e., IQ, OQ, & PQ).
Must be customer focused, have a strong quality mindset, and make effective risk-based decisions. Able to successfully manage complex situations, provide clarity and focus to teams, and has experience in driving continuous improvement projects and strategies.
Possess practical knowledge of Lean Principles and Six Sigma Methodology. Lean and Six Sigma certification are a plus.
Able to actively listen, flex communication style, and respond with empathy.
Must be able to work in a fast-paced cross-functional team environment, with minimal supervision, and effectively communicate and present to all levels of an organization.
Possess excellent people skills and emotional intelligence along with strong analytical, strategic planning, critical thinking, change management, facilitation, influencing, attention to detail, project management and problem-solving skills.
Demonstrates good financial and business acumen, able to manage financial expenses and budgets .
Education & Certifications:
BS Engineering or BA Business degree required, an advanced degree such as MS Engineering and/or MBA is a plus.
Benefits:
401K: Eligible after 3 months, automatically enrolled at 6%, match 3%, and Profit Sharing
Tufts Medical / Delta Dental / EyeMed Vision - all eligible after 30 days
Equal Opportunity Employer:
RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Pay Transparency:
RCM believes in transparency and fairness in compensation. We are committed to providing our employees with competitive salaries that reflect their skills, experience, and contributions to our organization. As part of our commitment to pay transparency, we want to provide you with as much information as possible about our compensation practices.
About RCM:
RCM Technologies, Inc. (Nasdaq: RCMT) is a business and technology solutions provider with world-class talent in key market segments. We help design, build, and enable the Industries of Tomorrow, Today. Operating at the intersection of resources, critical infrastructure, and modernization of industries, RCM is a provider of services in Life Sciences, Data & Solutions (IT), Healthcare, Engineering, Aerospace & Defense, and Process & Industrial.
Disclaimer:
This job posting is intended to describe the general nature and the level of the work to be performed. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
$170k yearly 3d ago
Overseas Restaurant Operations Manager
Comrise 4.3
New York, NY jobs
Salary: $100,000 annually
We are seeking an experienced Overseas Restaurant OperationsManager to lead and optimize regional operations across overseas markets. This role is responsible for driving operational excellence, profitability, compliance, and partner relationships while aligning regional performance with the company's strategic goals.
Key Responsibilities
Develop and execute overseas regional operating strategies and annual plans aligned with company objectives, ensuring achievement of performance and growth targets.
Translate regional operational goals into actionable plans, setting clear objectives for each assigned market, and providing guidance, oversight, and performance management to regional teams.
Drive revenue growth and profitability across overseas restaurant locations through effective cost control, sales optimization, and operational efficiency.
Oversee and continuously improve standards related to food safety, operational processes, labor management, and regulatory compliance across all assigned regions.
Build and maintain strong working relationships with regional partners, ensuring consistent communication and reinforcement of company culture, values, and brand standards.
Ensure compliance with overseas trade regulations and local laws, while leading, managing, and advancing cross-regional projects and initiatives.
$100k yearly 1d ago
Property Operations Manager
CV Resources 4.2
Bellevue, WA jobs
CV Resources is partnering with a real estate investment and development firm in search for a highly skilled and experienced OperationsManager to support the growing operational demands of our property management platform. This role will be responsible for driving consistency, efficiency, and excellence across our portfolio, working directly with on-site teams and senior leadership. The ideal candidate brings deep operational knowledge of Yardi Voyager, RentCafe marketing, and property management finance, and will play a key role in systems training, compliance oversight, and customer experience.
Key Responsibilities:
Serve as a central resource and operational liaison between property sites and senior leadership.
Support and train on-site teams in the effective use of Yardi Voyager, including leasing workflows, rent collection, maintenance, and resident relations.
Lead deployment and optimization of RentCafe marketing, ILS marketing package levels and resident engagement tools.
Monitor and support Yardi P2P procurement workflows, invoice processing, and vendor compliance.
Review and ensure accuracy of financial reports, variance analysis, and assist with budget preparation and forecasting.
Field and resolve escalated resident and client concerns, collaborating with site teams to ensure positive resolution and service recovery.
Track and process utility bill-backs, including HOA reimbursement structures and commercial NNN reconciliations.
Create, refine, and deliver training programs to upskill on-site staff in operations, compliance, and systems use.
Monitor operational KPIs and compliance benchmarks across the portfolio.
Support due diligence, onboarding, or transitions for new properties.
Qualifications:
Bachelor's Degree required (Business, Real Estate, Finance or related field preferred).
Minimum 5+ years of experience in multifamily or mixed-use property management, with prior regional manager or senior property manager experience preferred.
Expert-level proficiency in Yardi Voyager and RentCafe required.
Strong knowledge of property operations, HOA pass-throughs, commercial lease structures (NNN/CAM reconciliations), and budget performance management.
Exceptional analytical skills with advanced proficiency in Microsoft Excel (pivot tables, lookups, modeling).
Experience with Yardi P2P or similar purchase order/invoice systems.
Proven ability to train, mentor, and support site teams in fast-paced environments.
Outstanding communication and problem-solving skills.
Customer-service mindset with a focus on accountability and results.
Entrepreneurial mindset to drive operational efficiencies and key performance indicators.
Ability to multi-task in a fast-paced environment.
Highly Organized with ability to develop and maintain standard operation procedures.
Desire to help and service the team through training and mentorship.
A team player who brings positive energy and leadership across departments.
Comfortable in both strategic and hands-on execution roles
$66k-115k yearly est. 3d ago
Corporate Paralegal and Legal Operations Manager
Blockstream 4.4
Menlo Park, CA jobs
Blockstream was founded in 2014 by Dr. Adam Back and a group of fellow cryptographers and engineers who are passionate about Bitcoin and its potential to change the world. Today, Blockstream is the leading Bitcoin company, providing cutting‑edge infrastructure solutions for enterprises, institutions, and individual Bitcoin users. We develop industry‑leading Bitcoin self‑custody solutions, Bitcoin‑based financial products, second‑layer scaling technologies, and enterprise‑grade blockchain infrastructure.
This is a rare opportunity to join the legal team on the ground floor as the first paralegal and legal operations hire at Blockstream. You will have a direct impact on setting the legal culture at our company. You will build the systems, processes, and programs that will scale with us as we grow. You will have the opportunity to architect our approach from day one, shaping how we operate for years to come.
The ideal candidate will want real ownership in optimizing the efficiency and effectiveness of our legal department. You will sit at the intersection of corporate and securities matters, complex transactions, legal documentation management, strategic planning, process improvement, and technology implementation.
Your fingerprints will be on everything we build.
What You'll Be Doing (Responsibilities):
Corporate Matters:
Organize corporate records and coordinate due diligence activities for mergers, acquisitions, and other corporate transactions.
Maintain capitalization tables, option records, and corporate records, including shareholder and director information.
Assist with organizing and preparing agendas and papers for board and/ or shareholder meetings and annual general meetings; take minutes, and coordinate correspondence with and requests from various directors.
Assist in the preparation and filing of corporate documents such as articles of incorporation, bylaws, and minutes of meetings.
Liaise and collaborate with internal and external parties across different jurisdictions to support subsidiary governance and ensure compliance with federal and state corporate laws and regulations.
Legal Operations:
Build legal operations infrastructure from scratch!
Create intake processes that make it easy for the business to work with Legal.
Develop metrics and reporting to track Legal team performance and workload and to measure success against strategic plans.
Develop and implement operational and technology strategies to enhance Legal department performance and project management.Lead document management for the Legal team, including organization of legal shared folders, management of all standard contracts and playbooks, creation and updates of policies, templates, and self‑service resources for implementation across business units and stakeholders.
Work with other departments to improve cross‑functional processes and efficiency.
What We Look For In You (Required Qualifications):
BA/BS with a Paralegal certificate from an accredited institution.
5-10 years of experience as a corporate paralegal with progressively increasing responsibilities and accomplishments.
Experience working in a corporate legal department or law firm, familiarity with corporate governance practices, including corporate secretarial requirements and public company filings.
Strong understanding of securities laws and regulations.
Experience building or significantly improving legal processes and workflows with demonstrated project management skills.
Proficiency in legal research databases, legal platforms, and corporate record‑keeping software.
Strong computer skills, including expertise in Microsoft Office Suite.
Excellent written and verbal communication skills.
Experience working with senior executives.
Impeccable professional ethics, integrity and judgment, and high level of discretion in handling confidential matters.
Excellent organizational skills and superior attention to detail.
Ability to work independently, prioritize, and meet deadlines in a fast‑paced environment.
Team player who is results‑oriented and self‑motivated, with a strong customer service attitude.
Nice To Haves (Preferred Qualifications):
MBA or JD is a plus.
Experience at a high‑growth tech startup or in‑house at a technology company.
Experience in a global setting that interacted with stakeholders across a variety of time zones and countries.
Stay Safe from Job Scams
All official Blockstream communication will come from an @blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at ******************. Learn more about avoiding job scams here.
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$105k-154k yearly est. 1d ago
District Manager
DSI Systems Inc. 4.0
Boston, MA jobs
About DSI
At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for a passionate and driven District Manager to join our growing team! Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.
Job Overview
The District Manager (DM) will oversee a team of Retail Support Specialist (RSS) who support AT&T customers within national retail locations. In this leadership role, you are responsible for driving operational excellence, elevating customer experience, and ensuring your team delivers expert guidance on account inquiries, device troubleshooting, billing issues, order support, and escalated service concerns.
You will lead, develop, and coach RSS to provide accurate information, resolve customer issues efficiently, and build strong working relationships with retail staff and third-party labor partners. The District Manager ensures consistent execution of AT&T standards across all stores, maintains alignment with store leadership, and upholds a culture of professionalism, partnership, and best in class customer experience.
Responsibilities Team Leadership & Development
Lead, mentor, and support RSS across multiple national retail locations.
Conduct regular field visits, side‑by‑side coaching, performance evaluations, and ongoing training.
Build a high‑performing team culture grounded in empathy, professionalism, and solution‑oriented customer support.
Ensure team members meet or exceed KPIs, including customer satisfaction, quality, compliance, and efficiency metrics.
Identify skill gaps and develop individualized coaching plans to drive employee growth and performance.
Customer Experience Excellence
Ensure RSS deliver professional, friendly, and accurate support to AT&T customers.
Oversee resolution of escalated customer issues involving billing, account changes, device troubleshooting, and service concerns.
Champion best practices in de‑escalation, customer engagement, and technical support.
Monitor customer experience trends and deploy corrective coaching or process improvements as needed.
Retail Partner Engagement
Act as the senior AT&T specialist for store leadership across your district.
Strengthen partner relationships by maintaining clear communication, visiting stores consistently, and ensuring alignment on customer experience standards.
Guide RSS on building strong relationships with retail staff and third‑party labor.
Address partner escalations quickly and professionally to preserve trust and operational flow.
Operational Excellence
Oversee adherence to AT&T policies, compliance requirements, and privacy standards across all assigned locations.
Review and validate RSS documentation, system usage, and accuracy of customer account handling.
Ensure smooth operational execution-including scheduling, coverage, and workflow efficiency.
Analyze performance reports to identify trends, opportunities, and areas for operational improvement.
Cross‑Functional Collaboration
Collaborate with internal teams including customer care, billing, fraud, technical support, workforce management, and escalation teams.
Provide feedback to corporate partners on recurring issues, system limitations, or customer pain points.
Communicate policy updates, process changes, and performance expectations to your district in a timely and clear manner.
Required Skills & Qualifications
3+ years of experience leading teams in retail, customer service, or wireless communications.
Exceptional coaching, communication, and team‑development skills.
Strong ability to manage escalated situations with professionalism and composure.
Proficiency in navigating multiple systems and analyzing performance data.
Highly organized, detail‑oriented, and capable of managingoperations across several locations.
Ability to travel between stores throughout the district as required.
Ability to work flexible hours including evenings, weekends, and holidays.
Preferred Qualifications
Previous district or multi‑site leadership experience.
Background in wireless communications, retail customer service, or technical support.
Experience partnering with third‑party labor or working within a national retail environment.
Benefits
Competitive Salary of $100,000 annually
Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period!
401k Plan with employer matching
Paid vacation, personal/sick days, and bereavement time
Employee Profit Sharing Program
50% AT&T wireless discount
Paid training
Advancement opportunities, we prefer to promote from within!
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$100k yearly 1d ago
Director of Operations
IDR, Inc. 4.3
Columbus, GA jobs
IDR is seeking a Director of Operations to join a reputable legal services organization in Columbus, GA. This role offers the opportunity to lead and streamline daily operations, oversee a dedicated team, and implement innovative technology solutions within a dynamic firm environment.
Position Overview for the Director of Operations:
Manage and oversee administrative tasks, including scheduling appointments, coordinating meetings, and maintaining office supplies
Work closely with the management team to lead the organization towards reaching goals
Manage the office calendar and schedule client meetings and court appearances
Coordinate and track case files and key performance indicators throughout the firm
Oversee daily operations across intake, case management, litigation support, and billing processes
Requirements for the Director of Operations:
Bachelor's degree in Business Administration, Management, or related field
5+ years of progressive operations leadership experience
Ability to work five days a week in Columbus, GA office
Proven success managing teams across multiple functions
Proficiency with standard technology platforms or CRM systems
What's in it for you?
Performance-based bonuses
Comprehensive health, dental, vision insurance
401(k) with company match
Generous PTO and professional development support
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success.
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row