Strategic Partnerships Manager
Santa Clara, CA jobs
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Salary:
$161,000.00 - $221,000.00
Location:
Santa Clara,CA
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
We are actively recruiting a Strategic Partnerships Manager for our Optical Interconnect program in the Photonics Platforms Business (PPB).
PPB is a rapidly growing business within Applied Materials. We are harnessing the power of Applied Material's world-leading material science and nano-fabrication capabilities to enable the next generation of Optical Interconnects for AI Data Centers.
The purpose of the Strategic Partnerships Manager role is to develop and nurture deep engagements with our most important partners.
Key Responsibilities:
Identify and develop deep long term partner relationships.
Negotiate and own joint development agreements and programs.
Scope and coordinate partner project plans and Statements of Work, in tight collaboration with engineering
Team with the Engineering, Technical Project Management, Product Marketing, Manufacturing, and Supply Chain groups.
Ensure execution to your commitments
Transition Joint Development programs into long term supply arrangement together with the Supply Chain team.
Shape partner and internal roadmaps.
Keep up to date on the industry ecosystem, and educate the management team on changes, and what they mean.
Key skills and experience:
Minimum Bachelor's degree, ideally in a technical discipline. MBA a plus
5+ years of relevant professional experience
Excellent communication skills, including active listening and questioning to really understand what partners bring to us, and what they need from us
Fluent English language and experience communicating with people from different countries on the phone and in-person
Ideally candidates from the AI Data Center, AI, or Silicon Photonics industries, but not essential
Experience developing strategic partnerships
Business savvy - understands business basics
Partner empathy
Excellent presentation skills
Experience influencing action without owning resources
Experience in managing projects together with the engineering team
Experience managing and leading multiple projects simultaneously
Experience negotiating contracts and agreements
Startup experience a plus
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 25% of the Time
Relocation Eligible:
Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
Business Operations Manager
San Diego, CA jobs
Immediate need for a talented Business Operations Manager. This is a 08 months Contract opportunity with long-term potential and is located in San Diego, CA(Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 25-93143
Pay Range: $80 - $88 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Develop and implement a strategic financial program in partnership with Finance to manage investment processes across VEP Engineering, including investment reviews, forecasting, and ad hoc funding needs.
Lead executive communication efforts by delivering clear, concise updates on financial insights, organizational priorities, and key operational outcomes in collaboration with Finance and Operations leadership.
Partner closely with leadership teams to align headcount plans, hiring strategies, and both annual and in-year planning activities.
Establish a consistent operating cadence with Finance to proactively address financial requirements, identify risks and opportunities, and drive effective mitigation strategies.
Build and maintain strong relationships with cross-functional stakeholders to ensure alignment, transparency, and cohesive communication around financial strategy.
Produce reports and executive-ready presentations that deliver insights, recommendations, and data-driven guidance to senior leadership.
Adjust strategies and processes in response to evolving priorities, ensuring flexibility and agility in financial decision-making.
Anticipate and navigate resistance or setbacks independently; foster collaboration during conflict by aligning on shared goals, finding common ground, and promoting understanding of diverse viewpoints before driving toward resolution.
Key Requirements and Technology Experience:
Extensive program management leadership experience, including 8 years planning and executing medium to large-scale programs or multiple concurrent initiatives
Bachelor's degree in engineering, Finance, Statistics, Operations Research, Mathematics, Computer Science, or another quantitative field, or equivalent professional experience.
Proven expertise in headcount management, budget planning, financial forecasting, and operational alignment.
Strong leadership presence with the ability to influence and collaborate effectively across all levels of the organization.
Excellent organizational, coordination, and multitasking skills, with a track record of delivering results in fast-paced, dynamic environments.
Solid understanding of financial systems, processes, and operational frameworks.
Demonstrated passion for driving outcomes through cross-functional collaboration and teamwork.
Financial & Operational Management
Expertise in financial planning, budgeting, forecasting, and investment review processes.
Strong understanding of financial systems, headcount planning, hiring alignment, and site strategy.
Program & Cross-Functional Leadership
8 years of program management experience leading medium-to-large initiatives.
Ability to drive executive-level communication and influence senior leadership.
Experience establishing operational cadences, managing shifting priorities, and driving alignment across engineering, finance, and HR teams.
Strategic Planning & Decision Support
Ability to translate organizational priorities into financial and operational strategies.
Skilled in generating insights, reporting, and presentations to support data-driven decision making.
Collaboration & Stakeholder Management
Strong partnership skills across Finance, HR, PMO, Engineering, and Operations.
Ability to navigate resistance, resolve conflicts, and build consensus across diverse teams.
Process & Execution Excellence
Strong organizational skills, with the ability to multitask and operate effectively in fast-paced environments.
Ability to anticipate risks, identify opportunities, and drive mitigation plans proactively.
Our client is a leading Financial Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Operations Growth Director
San Antonio, TX jobs
The Operations Growth Director will report to the Senior Vice President of Military Support and be responsible for leading, supporting and growing a Military IT Services Portfolio.
The successful candidate takes the lead in building customer relationships and cultivates new and organic business and contracting opportunities throughout the Department of War (DoW).
The successful candidate is knowledgeable in business pursuit, capture, bid and proposal activities and possesses a thorough understanding of DoW procurement procedures as well as an in-depth knowledge of Federal contracting.
The successful candidate possesses strong leadership and project management skills and must demonstrate solid business and financial acumen based on a comprehensive understanding of business and federal contracting issues.
The successful candidate is able to work as a core part of the capture and proposal team, lead solutioning sessions for bids, and support color team technical content creation/reviews.
Strong leadership and communication skills, with ability to maintain consistent communication across multiple business units and clients
The successful candidate is responsible for leading, developing, and mentoring Program Managers and team members to inspire them to deliver consistently excellent work products and customer service on time and within cost, above and beyond client expectations.
Responsible for ensuring program support team meets all contractual SLAs.
Lead and Manage by proactively identifying potential service improvements and issues and drive the adoption of (or modifications to) technologies and methodologies to improve delivered service capabilities, work on special projects as assigned, provide guidance and provide leadership to less-experienced technical staff members.
Establish, develop, and maintain effective and collaborative working relationships with research, development, and requirements planning organizations and personnel
Proactively identify program issues and resolve them in a timely fashion to minimize any negative impacts on the quality, accuracy, completeness and timeliness of the program.
Perform other related duties as assigned.
Basic Qualifications
Bachelor's Degree
Must have a strong, demonstrable record of growing and developing dynamic teams, building enduring customer relationships, and being able to communicate effectively at all levels
10+ years working with government contracting - must understand the federal business lifecycle and procurement process
7+ years demonstrated successful experience in leading Govt Contract IT Services teams
Program Management Professional (PMP) certification from the Program Management Institute (PMI) or equivalent certification from an accredited authority.
Experience performing overall contract financial oversight to include labor utilization, estimates at completion, revenue, and maintaining profit and loss responsibility.
Experience effectively navigating contractual negotiations and diagnosing complex technical and business problems to uncover unknown and unmet client needs.
Vice President of Operations - Commercial Real Estate
Charlotte, NC jobs
Macdonald & Company are partnered with a privately held, long-term real estate owner/operator based in Charlotte, overseeing a diversified portfolio of more than 2 million square feet across office, retail, mixed-use, parking, and land assets. The firm maintains a hands-on, ownership-driven approach to operations and is continuing to modernize and professionalize its internal structures to support portfolio growth and efficiency.
The Role
This newly designed position will serve as the senior leader overseeing both the property management and maintenance/engineering functions. The VP of Operations will provide unified leadership across departments that historically operated separately, ensuring consistent standards, efficient building operations, clear communication, and alignment with ownership objectives. The role requires someone with strong commercial real estate operations experience, who understands onsite property management, maintenance workflows, financial operations, and tenant service at the portfolio level.
Responsibilities
Operations Leadership
Lead and oversee the property management and maintenance/engineering teams, including department heads.
Establish and implement operational standards, processes, and best practices across the portfolio.
Drive coordination between property management and maintenance to ensure aligned priorities and seamless execution.
Portfolio Oversight
Provide executive oversight across a 45-asset portfolio with significant commercial real estate exposure.
Conduct regular site assessments to evaluate building operations, maintenance programs, and tenant satisfaction.
Ensure compliance with operational, safety, and regulatory requirements.
Financial & Lease Administration
Oversee annual operating and capital budgets; ensure accurate forecasting and cost-effective operations.
Maintain accountability for rent collection processes, financial reporting, and variance management.
Review and approve leases, renewals, amendments, estoppels, and SNDAs.
Maintenance & Engineering Management
Provide leadership to the Senior Maintenance Engineer and engineering/maintenance staff.
Oversee preventative maintenance programs, vendor management, and building systems performance.
Support staffing, training, workflow optimization, and technology adoption (e.g., work order systems).
Capital Projects & Vendor Management
Oversee capital projects, tenant improvements, deferred maintenance, and building upgrades.
Negotiate and manage vendor and service contracts; evaluate performance and cost efficiency.
Provide operational insights during acquisition and disposition due diligence.
Cross-Functional Collaboration
Partner with ownership, accounting, legal, development, construction, and HR to ensure operational alignment.
Serve as the senior operational point of contact for brokers, tenants, municipalities, and external stakeholders.
Qualifications
10+ years in commercial real estate operations.
Background that includes onsite property management plus an understanding of maintenance and building systems.
Experience leading both property management and maintenance departments or multi-disciplinary operational teams.
Strong financial and operational acumen, budgets, forecasting, CapEx, lease administration, vendor management.
Hands-on, practical leadership style with the ability to create structure and unify teams.
Effective communicator comfortable working directly with ownership in a lean, entrepreneurial environment.
Senior Manager, Machine Learning Science
Seattle, WA jobs
Introduction to Team:
Expedia Technology teams partner with our Product teams to create innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences that drive loyalty and traveler satisfaction.
We're hiring a Senior Manager, Machine Learning Science to lead our Travel Search & Discovery team. In this role, you'll drive the development and optimization of Expedia's AI models, powering natural language search, multi-modal search, and generative AI-based discovery experiences.
We're looking for a deep learning expert with both hands-on technical expertise and proven leadership experience in building high-impact AI solutions. You'll guide a team that designs and deploys cutting-edge models, setting the standard for innovation in search and discovery. Your leadership will directly shape the technology that helps millions of travelers and partners explore, plan, and experience the world every year.
What you will do:
Lead and mentor a team of Machine Learning scientists to develop state-of-the-art search and discovery algorithms, enhancing the relevance and personalization of our travel offerings
Oversee the research, design, and implementation of scalable machine learning models that improve user engagement and satisfaction, while aligning with business objectives
Collaborate with cross-functional teams, including product management, engineering, and UX design, to integrate machine learning solutions seamlessly into the overall user experience
Analyze large datasets to extract actionable insights, utilizing advanced statistical and machine learning techniques to inform business strategies and feature development
Stay updated with the latest advancements in machine learning and AI, especially in the field of Search & Discovery, incorporating relevant innovations to maintain the company's competitive edge in the industry
Evaluate and ensure the quality, performance, and fairness of models in production, implementing best practices in model development and deployment
Communicate sophisticated concepts and the results of the analyses in a clear and effective manner
Collaborate with other machine learning scientists, data scientists, and machine learning engineers to formulate innovative solutions to experiment and implement sophisticated modeling techniques
Minimum Qualifications:
Bachelor's or Master's degree in computer science, computer engineering or equivalent work experience
Strong experience in either recommendations OR search, and personalization to drive innovative solutions and elevate user experiences
8+ years of proven work experience in the field of Software Engineering; and experience in applying machine learning techniques to real-world problems
2+ years management experience; with the ability to inspire and guide a team toward achieving ambitious goals in a fast-paced environment
Deep expertise in machine learning, data mining, and information retrieval
Hands-on experience in deploying models in production at scale
Strong programming skills in Python
Proficiency in frameworks like TensorFlow and PyTorch
Preferred Qualifications:
Excellent problem-solving abilities and a keen analytical mindset, capable of navigating complex datasets and deriving meaningful insights
Strong communicator, capable of articulating complex concepts to both technical and non-technical audiences, and fostering collaboration across diverse teams
Passionate about travel and dedicated to transforming the online travel shopping experience through innovative machine learning solutions
Director of Operations
Springfield, VA jobs
Operations Director - TSA (Enterprise IT Operations & Service Delivery)
Clearance Required: U.S. Citizen, ability to obtain DHS EOD (Active Secret or higher preferred)
The Operations Director will serve as the senior leader responsible for directing, stabilizing, and optimizing a large-scale, 24×7 enterprise IT operations environment in support of the Transportation Security Administration (TSA). This role oversees national service delivery functions, incident and event management, Tier 2-4 operations, enterprise monitoring, operational readiness, and the performance of mission-critical systems.
The ideal candidate is a seasoned operations leader with deep experience managing enterprise O&M, multi-site IT operations, service desk performance, and high-availability environments across federal or highly regulated organizations. This position requires exceptional executive communication skills, technical acumen, team leadership, and the ability to operate effectively in a fast-paced, mission-critical federal support environment.
Key Responsibilities
Enterprise IT Operations Leadership
Lead and direct a 24×7 enterprise operations organization supporting TSA's national mission systems.
Provide hands-on leadership for incident, event, and outage management across multiple technology towers.
Oversee Tier 2-4 technical teams to ensure rapid response, escalation handling, and issue resolution.
Drive operational excellence through continuous monitoring, proactive problem identification, and service stability initiatives.
Service Delivery & ITSM Excellence
Manage Service Desk/Helpdesk workflows, queue performance, ticket prioritization, and escalation processes.
Lead bridge calls for outages and major incidents, ensuring accurate real-time coordination and communication.
Maintain strong adherence to ITIL/ITSM processes for incident, change, and problem management.
Ensure transparency and quality through daily, weekly, and monthly operational reporting.
Monitoring, Performance & Operational Readiness
Oversee enterprise monitoring tools and dashboards to maintain full awareness of system health, service availability, and performance.
Drive SLA/KPI compliance across all operational areas.
Ensure systems, teams, and processes are fully prepared for audits, assessments, and operational demands.
Develop and maintain continuity, COOP, and disaster recovery plans.
Team Leadership & Workforce Development
Lead, develop, and mentor a diverse technical workforce, including service desk specialists, systems engineers, network engineers, cybersecurity personnel, and cloud support staff.
Foster a culture of accountability, quality, collaboration, and mission focus.
Partner with TSA stakeholders and senior federal leadership to ensure alignment of technical capabilities to mission needs.
Vendor, Budget & Contract Oversight
Manage vendor relationships, contract performance, and SLA adherence.
Oversee procurement, asset lifecycle management, and O&M planning.
Support budget development, cost analysis, and financial forecasting for enterprise operations.
Mission-Focused Execution
Support mission-critical system access, identity, and availability requirements across TSA environments.
Provide executive-ready briefings, operational updates, and incident summaries.
Serve as the senior operations representative to TSA leadership, ensuring alignment of technology operations with DHS/TSA mission priorities.
Required Qualifications
U.S. Citizenship required; ability to obtain DHS EOD (active Secret or higher strongly preferred).
Bachelor's degree in IT, Engineering, Cybersecurity, or related field.
10+ years of enterprise IT operations leadership, preferably in federal, DoD, or highly regulated environments.
Strong experience leading 24×7 operations, incident and event management, and multi-tier technical teams.
Demonstrated experience with enterprise monitoring tools (e.g., SCOM, SolarWinds, CloudWatch, vROPS).
Expertise with ITIL/ITSM processes and service delivery management.
Experience managing service desk/helpdesk operations and escalation workflows.
Proven ability to communicate effectively at all organizational levels, including executives and government stakeholders.
Preferred Qualifications
Experience leading multi-site or nationwide O&M operations.
Background managing large teams (50+), including mixed vendor/government/contract personnel.
Strong understanding of Windows enterprise environments, Active Directory, virtualization, and cloud platforms.
Familiarity with RMF, ATO processes, security hardening, and compliance frameworks.
Experience with continuity planning, COOP, DR, and enterprise resilience.
Experience with budget management, O&M cost forecasting, and vendor contract oversight.
What Success Looks Like
Stable, predictable, and high-performing TSA enterprise operations.
Rapid and accurate event/incident response with strong communication.
Improved SLA/KPI performance and operational transparency.
High-functioning technical teams with strong collaboration and readiness.
Clear, consistent reporting and trusted relationships with TSA leadership.
Proactive detection, prevention, and mitigation of issues before they impact mission operations.
If interested, please forward me your resume with security clearance and contact information soonest.
Sr. Manager, Cloud Architecture
Lake Forest, IL jobs
Direct Hire
Salary: ~ $160-$180k + bonus
Hybrid: Lake Forest, IL (3 days a week on-site)
About the Role
As the Sr. Manager of Cloud Architecture and Engineering, you will lead the strategic design, implementation, and governance of cloud platform solutions across the enterprise. Your mission is to ensure secure, scalable, and resilient cloud services that support the digital transformation. You will collaborate closely with operations, security, and business stakeholders, as well as managed service partners, to maximize the value of cloud investments.
Responsibilities
Lead Cloud Strategy and Architecture
Define and evolve the enterprise cloud architecture to align with business goals, ensuring scalability, sustainability, and technical excellence.
Design Resilient Cloud Solutions
Architect cloud environments with a focus on high availability, disaster recovery, performance, and security for both COTS applications and internal workloads.
Drive Cloud Modernization
Lead initiatives to transition from IaaS to PaaS and native cloud services, optimizing operational efficiency and business value.
Implement FinOps Practices
Develop financial governance strategies that promote cost transparency, accountability, and optimization across cloud resources.
Oversee Cloud-Based Software Deployment
Manage the integration, configuration, and lifecycle of commercial software in cloud environments, ensuring compliance and performance.
Establish Cloud Governance Frameworks
Implement robust technical and financial governance models to ensure policy adherence and consistent standards across the cloud landscape.
Promote Cloud-Native Adoption and Automation
Advocate for cloud-native tools and automation to enhance agility, reduce manual effort, and improve scalability.
Minimum Qualifications
7+ years of experience in hosting operations, preferably in manufacturing environments.
Proven ability to communicate cloud operations concepts and cost models to both technical and business stakeholders.
Experience working in hybrid delivery models with internal teams and managed service providers.
Hands-on experience with AWS in hybrid environments (IaaS and PaaS).
Deep understanding of:
Cloud infrastructure and security
Identity management
Infrastructure as code and automation
High availability and disaster recovery solutions
Strong incident management and problem-solving skills.
Experience building and managing hosting operations teams, including vendor oversight.
Familiarity with ITIL practices and both Agile and Waterfall methodologies.
Working knowledge of CI/CD pipelines and securing cloud workloads.
Preferred Qualifications
Certification in AWS or other cloud platforms.
Experience implementing FinOps frameworks.
Background in enterprise architecture or cloud governance.
Global Investments Operations- Securities Lending
Wilmington, DE jobs
Immediate need for a talented Global Investments Operations- Securities Lending. This is a 06+months contract opportunity with long-term potential and is located in Wilmington, DE(Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:25-94591
Pay Range: $30 - $35/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Manage and ensure timely loan and return settlement in all markets and resolve related issues daily.
Ensure appropriate collateral is agreed and transacted with counterparties daily.
Calculate margin requirements to ensure compliance with internal and client guidelines, and provide reporting to auditors, management and clients.
Ensure sufficiency management is reviewed with appropriate actions taken to mitigate securities lending risks to client investment portfolios.
Follow established procedures and perform appropriate controls (including cash, security and collateral reconciliations), while exercising good judgment in managing risk and following escalation procedures.
Coordinate and manage internal and external service provider relationships - ensure successful delivery of contracted services, proactively address and problem solve, build and adapt service level standards and agreements to meet the evolving needs of the business.
Build and maintain close relationships and partnerships with Securities Lending and other client colleagues (trading desk, product managers, technology teams, etc.), as well as with external service providers, custodians and counterparties.
Develop expertise in local market practices through experience, training, classes and outside research, to ensure best of class service.
Support the continued evolution of the Securities Lending technology platform and global process model.
Participate in projects as they relate to broader business product and system development, as well as process re-design and improvement.
Seek to influence the change of the marketplace through participation in industry associations and vendor initiatives.
Key Requirements and Technology Experience:
Key Skills; Strong Securities Lending Operations Experience
Financial Markets & Risk/Regulatory Knowledge
Advanced Analytical - Aladdin, SQL/Python
Understanding of financial markets and related instruments
Working knowledge and understanding of securities lending
Solid regulatory background and strong risk awareness, proceeds of APAC markets regime knowledge is a plus.
Excellent attention to detail, problem solving/analytical abilities, research skills and able used to a high tempo working style.
SQL/ Python Programming knowledge would be an advantage to help transform manual touch points and create efficiencies in the various workflows.
Adaptable communication skills
PC proficient with experience in Excel in particular
Experience with Aladdin applications and workflows such as Dashboard, Trade Entry, Security Master and CAM would be desirable .
Bachelors degree in related field preferred but not required .
Our client is a leading Investments Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Security Operations Center Manager
Indianapolis, IN jobs
ob Description
Capgemini Government Solutions (CGS) LLC is seeking a highly motivated Security Operations Center (SOC) Manager to join our Aerospace team in Indianapolis, IN to support our government clients. The successful applicant will work closely with our clients to provide technical support and current industry innovations in information security response, security monitoring, and support audit/compliance activities. The successful applicant will also have direct supervision of the CGS SOC team assigned to the project.
Job Responsibilities
As a Security Operations Manager, you will:
Work with a team of Information Security authorities supporting a global enterprise.
Provide daily oversight of SOC team and project deliveries.
Continually communicate with client US Head of Advanced Cyber Unit to confirm team is meeting clients' expectations
Perform daily operational 'eyes on glass' real-time monitoring and analysis of security events from multiple sources including but not limited to events from Security Information Event Monitoring tools, network, and host-based intrusion detection systems, firewall logs, and system.
Contribute to the design and implementation of Security Event Analysis and Incident Management processes and procedures.
Create incident response reports and documentation as required to communicate findings, outcomes and lessons learned.
Required Qualifications:
U.S. Citizenship is required.
Eligible to obtain and maintain a Government Security Clearance (DoD Secret).
10+ years of experience working in SOC environment as a Security Analyst.
7+ years of managerial experience in a SOC environment.
Experience supporting a large global enterprise environment
Solid and demonstrable comprehension of Information Security including malware, emerging threats, attacks, and vulnerability management.
Working knowledge of industry standard security tools such as, Darktrace, Netskope, Cisco Suite (Secure Endpoint-AMP; Secure Malware Analytics-ThreatGrid; Umbrella; Secure Cloud Email and Web Manager-IronPort ) ; Sentinel
Proficient knowledge and understanding of IP protocols and ports.
An understanding of incident response methodologies and technologies.
Familiar with key security models and regulations such as ISO 2700X, SOX and PCI.
Customer service including the resolution of customer issues, incident handling, and response.
Desired Qualifications:
Cloud security experience.
Programming and/or scripting language experience (C, .NET, Python, Perl, etc).
Technical certifications considered an asset are: CISSP, GCIH, GCIA, GCFA, GPEN , GCCF, CISA, CWSP, CCSP, CCNP, MSCE or, other relevant certification in vulnerability analysis, ethnical hacking techniques or penetration testing.
Experience with vulnerability assessment platforms and manual validation.
Experience in the areas of change control, problem management, incident management and troubleshooting of security solutions.
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Get the future you want | *****************
Disclaimer
All qualified applicants will be considered for employment based on their skills, and merit.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role.
This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determined. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Strategic Partner Manager
Pleasanton, CA jobs
Role Description Client Partners (L2) are relationship focused sellers responsible for developing and growing their book of business by providing a best-in-class, data-driven partnership with an emphasis on creating an omni-experience for shoppers and brands alike. Client Partners will do so by establishing and fostering partnerships with merchandizing partners, 3P vendors (Criteo, Neptune, Advantage, etc.) and by cultivating deeper relationships with key decision makers within their accounts. Client Partners will provide holistic support for accounts from upfront MSA/T&C negotiations, annual planning strategy, JBP(+) QBR/T2T support and more.
Key responsibilities include, but are not limited to:
Meet and exceed annual revenue targets by developing and advancing current and future-looking partnerships
Responsible for quota on assigned account book leading the sales cycle from lead identification to contract negotiation
Strong ability to manage a high volume of accounts 50+
Focus on building Client partnerships beyond RFP exchanges, and instead incorporates strategic annual planning in partnership with merchants to accomplish Client and Category goals and objectives
Partners with merchandizing team for JBP/JBP+ needs
Strives to build strong relationships across the entire Client team (brand, agency, shopper, ecommerce)
Key focus on demand generation, proactive and strategic selling and program management through IO
Work with clients to develop omni-channel campaigns (in-store and digital) by defining upfront measurable KPIs that tie to the client's overall business goals
Works in lockstep with Account Managers ensure the client is receiving holistic best-in-class partnership from planning to execution and campaign wrap in alignment with client KPIs
Ensures strong data hygiene and accuracy each week for CRM inputs through IO signature
Provides a map and strategic plan to attain and exceed account quota
Identifies and leads Annual Planning, QBR, T2T and Lunch and Learns
Develop partnerships with *** Merchandizing teams (NCD/ASM)
Strong ability to work cross-functionally to effectively advocate for the Voice of the Customer
Responsible for account penetration and creating net new relationships across the client's organization with a deep understanding of overarching client business goals and objectives
Ownership of improving opportunity win rate*** deal slip rate*** sales cycle duration, client outreach and other relevant sales metrics
Provides account-level forecasting predictions
Fluent in multiple data streams (Power BI, Hub, Criteo UI, earnings reports, industry news) to story tell with data
Ensures accurate CRM data hygiene with an emphasis pre-IO signature to ensure accurate revenue forecasting
Demonstrated ability to identify leads, map internal stakeholders and decision makers, and progress the deal stage
Continuously monitor, learn and develop knowledge of retail media landscape
Client travel as needed
Qualifications:
BS/BA degree - Marketing, Business or other appropriate discipline.
4+ years of sales/retail/media experience
Strong understanding of advertising/retail media space
Intermediate Skills with Microsoft Office products.
Demonstrates strong presentation skills with ability to prep and present based on audience up to VP level
Effective communicator both oral and written
A history of critical thinking with an ability to tackle unique programs and projects with a positive and problem-solving mindset
Strong leadership, collaboration, and strategic skill sets based on previous experience.
Positive, people-oriented, and energetic attitude with a willingness to learn.
Senior Cybersecurity Manager
Atlanta, GA jobs
The Senior Manager of Cybersecurity Detection Engineering will lead a team of Detection Engineers in designing, implementing, and maintaining advanced detection capabilities to safeguard the organization against emerging cyber threats. This pivotal role will enhance Cox Automotive's next-generation Cyber Defense practice, enabling rapid threat response and automated remediation. The position will be responsible for developing the strategy for the Detection Engineering program and establishing metrics to demonstrate continuous improvement. The ideal candidate will possess expert-level knowledge in SIEM implementation and log ingestion, SOAR, Incident Response, and Threat Intelligence that will be data-driven with strong verbal, written communication, and leadership skills.
Cybersecurity Detection Engineering:
Define detection engineering strategy, roadmap, and objectives to achieve.
Design and implement advanced threat detection techniques using tools such as SIEM, EDR, NDR, and SOAR platforms.
Develop innovative custom detection rules and automated remediation, playbooks, and alerts tailored to the organization's threat landscape for enterprise and customer security.
Leverage industry standard MITRE frameworks to identify detection coverage and close gaps.
Monitor, optimize, and continuously improve detection systems for performance, scalability, and effectiveness.
Collaborates with Threat Detection and Response team to continuously improve cybersecurity capabilities in identification, management, and response to threats in the most efficient and effective manner.
Performs attack simulation testing to validate efficacy of use cases and purple teaming exercises collaborating with the Vulnerability Mgmt team.
Manages and maintains SIEM/Data Lake data management and log ingestion infrastructure in collaboration with Cyber Defense Engineering.
Evaluate, validate, tune, and sunset where necessary detection capabilities
Maintains operational guidelines, diagrams, and documentation for security detection and response.
Incident Response Support:
Collaborate with the incident response team to ensure rapid detection and containment of cyber threats.
Provide technical expertise and guidance to develop detection use cases during high-severity security incidents.
Continuously improve detection and response processes based on lessons learned from incidents.
Other duties may be assigned as needed to address new security threats facing the enterprise.
Provides off hour support as needed for security administration, detection, and response activities.
Threat Intelligence Integration:
Leverage threat intelligence to enhance detection capabilities and proactively mitigate risks.
Identify and analyze new and emerging threat vectors and incorporate them into detection strategies.
Stakeholder Collaboration:
Partner with other Cybersecurity, Engineering, and Product teams to align detection strategies with organizational objectives.
Communicate detection capabilities and findings to technical and non-technical stakeholders, including executive leadership.
Governance and Compliance:
Ensure all detection processes and tools adhere to regulatory requirements and industry standards (e.g., GDPR, PCI-DSS, NIST).
Establish and maintain documentation of detection strategies, processes, and configurations.
Professional Technology Skills (the professional technology skills you need to be able to do the job)
Ability to:
Proven track record of building scalable organizations that have world class threat detection capabilities.
Technical proficiency performing security investigations at scale; including endpoint, cloud, identity, network, and email threats.
Work with internal IT teams and external MSSPs for creation and operationalization of Detection Engineering use cases for WAF, DDoS Protection, Email systems, DLP, AV, and Endpoint security technologies.
Practical experience with Detection & Response tools for network, endpoints, cloud, and identity as well as SOAR platforms.
Apply security Threat Intelligence to identify new threat vectors.
Lead projects to improve security monitoring and response capabilities.
Demonstrate a strong security engineering and architecture background to best understand how to employ the most effective and efficient security monitoring.
Strong fundamentals of Linux, MacOS, and Windows operating system internals.
Demonstrate effective communication of security issues to management and others.
Maintain detection use case and SIEM configuration guidelines and standards for security.
Proficiency creating and managing operational metrics that increase team efficiency and quality.
Enthusiastic about managing and mentoring individuals pursuing careers in detection engineering.
Ability to manage effective relationships with organizational leaders, build a roadmap, and drive broad initiatives to completion.
Understanding of Machine Learning concepts as related to predictive analytics.
Knowledge, Experience & Qualifications
Essential:
Bachelor's degree in Computer Science or equivalent and 8+ years of industry related professional experience. The right candidate could also have a different combination, such as a master's degree and 6 years' experience; a Ph.D. and 3 years' experience in a related field; or 20 years' experience in a related field
Multi-cloud security experience AWS, Azure, GCP
Expert level knowledge on Detection Engineering and Security Operations
3+ years of management or leadership experience with direct people management responsibilities
Strong experience with Information Security, Network Security, Security Monitoring, and Incident Response.
Strong experience with developing SIEM/SOAR detection and automation use cases.
Working experience with industry standard security technologies and services such as Threat Intelligence, Firewalls, SASE, IPS, Endpoint Security, DLP, SIEM/SOAR, and Data Lakes.
Expert level knowledge on the attack kill chain and diamond model.
5+ years' experience in an Incident Response or Security Operations role
3+ years' leadership experience in a SOC or equivalent role
Must live within a commutable distance to North Hills NY or Atlanta GA and be willing to come onsite 3x a week
Desirable:
GSEC, GCIA, GFE, GCFA, CISA, CISSP, CISM, or CIA certification(s)
Development/ Dev Ops / Engineering / Network / System Administration experience
Enterprise District Manager
New York, NY jobs
NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.
If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.
Job Summary
Location: Candidates must be currently located in or around New York City, NY
At NetApp, we're not just looking for someone to manage a team, we're looking for a leader who can inspire, strategize, and scale success. As a District Sales Manager overseeing a team of Enterprise Client Executives in New York, you'll lead a high-performing team responsible for some of the region's most influential industries, including retail, manufacturing, food and agriculture, healthcare, insurance, fintech, and data-driven SaaS enterprises.
You'll be part of a collaborative, competitive, and forward-thinking sales organization. While your team will inherit a strong foundation of legacy accounts, your leadership will be key in driving strategic expansion, cultivating new business, and elevating customer relationships across the district.
What You'll Do:
Lead the Team: Manage, coach, and develop a team of Enterprise Client Executives, ensuring they meet and exceed sales targets while growing professionally.
Drive Strategy: Set the vision and go-to-market strategy for the district, aligning with NetApp's broader enterprise sales goals and regional priorities.
Accelerate Growth: Oversee pipeline development and execution across both existing accounts and net-new opportunities in key verticals.
Customer Engagement: Support your team in building executive-level relationships and delivering value through hybrid cloud, AI-ready, and data-centric solutions.
Cross-Functional Collaboration: Partner with Solutions Engineering, Channel, Marketing, and Product teams to drive integrated sales motions and customer success.
Operational Excellence: Monitor performance metrics, forecast accurately, and ensure consistent execution of sales processes and best practices.
Market Intelligence: Stay ahead of industry trends, competitive dynamics, and customer needs to inform strategy and positioning.
Job Requirements
10+ years of enterprise technology sales experience, with at least 3+ years in a leadership or management role.
Proven success in leading high-performing sales teams and driving consistent overachievement of quota.
Deep understanding of data infrastructure, storage, hybrid cloud, and AI solutions, especially in enterprise environments.
Experience with partner-led selling, including working with VARs, distributors, and cloud partners (AWS, Azure, GCP).
Strong executive presence and ability to influence both internal stakeholders and customer decision-makers.
A strategic mindset with the ability to balance short-term execution with long-term growth planning.
A passion for developing talent, fostering collaboration, and building a winning culture.
Why This Role?
Because you're not just a manager, you're a multiplier. In this role, you'll shape the future of NetApp's enterprise presence in New York and beyond. Whether it's helping a global manufacturer modernize their infrastructure, guiding a fintech through digital transformation, or mentoring the next generation of sales leaders, your impact will be real and recognized.
Come ready to lead. Come ready to build. Come ready to win.
Compensation:
The target salary range for this position is $292,000 USD - $395,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings' (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, employee stock purchase plan, and/or restricted stocks (RSU's). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why NetApp?
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.
If you want to help us build knowledge and solve big problems, let's talk.
General Manager
Utica, MI jobs
At Stash Ventures we aren't just your run-of-the-mill cannabis company… Our mission is to grow a successful vertically integrated cannabis company in the Midwest region with a vision to become one of the most knowledgeable and capable Midwest cannabis companies seeking to dominate the relatively new and hungry market. Through all our companies: High Minded, Timber Cannabis Co., and Cloud Cannabis Co., we strive to offer not only the opportunity to grow and learn, but to develop and become the best you that there is! At Stash Ventures, we live true to our core values to not only better ourselves, but better the communities we live in and do business in.
We Connect, Care, Be Authentic, Inspire, and Drive the Business.
We are easy to do Business with and focus on Adaptability, Diversity, Inclusivity.
Our focus is on Education, Diversity, and Inclusion - Both Employee and Customer.
We are in love with our customers and their needs.
We offer consistent, reliable, efficient, honest, and high-standard work and products.
We strive to give back to the communities where we live and work.
General Manager Essential Functions:
The essential functions include, but are not limited to the following:
Ensure the dispensary's compliance with security, inventory and local and state regulations
Manage and inspire internal staff to deliver the highest level of customer service
Ensure the safety and satisfaction of every customer and employee
Responsible for providing a high level of education and development for staff pertaining to medical cannabis strains, edibles, concentrates and consumption mechanisms
Set sales, service, and profit goals and lead staff to exceed them
Work closely with Inventory Specialist and Procurement Manager to procure an adequate supply of quality products
Fulfill staffing needs and coordinate scheduling?
Communicate with and coach staff on a regular basis to ensure the dispensary's excellence in service and labor practices within the community
Ability to read, analyze, and interpret documents relating to dispensary performance, general business periodicals, professional journals, safety, security and technical procedures, and governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Develop operations plans and implement and manage dispensary policies and procedures
Document financial, Inventory and customer trends; maintain sales and purchasing reports
Manage and maintain dispensary sales and inventory management software
Job Requirements:
Bachelor's degree in Business or equivalent related experience
Five years of experience in a retail management environment
Excellent customer communication and service skills
Strong interpersonal communication and conflict resolution skills
Passionate about serving the Michigan cannabis community
Strong accounting, math and computer skills
Must be at least 21 years old.
Must be able to accommodate scheduling expectations including weekends, holidays and evening hours.
Customer Operations Account Manager
San Jose, CA jobs
WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next-generation computing experiences-from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges-striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career.
THE ROLE:
The Customer Operations Account Manager at AMD is pivotal in ensuring seamless operations between the company and its customers. This role involves building and maintaining robust relationships at both operational and managerial levels within AMD and its customer organizations. The manager leverages these relationships to manage expectations, enhance operations, and resolve issues related to orders, supply, delivery, and forecasts. They are responsible for reviewing customer backlogs, managing the product lifecycle, overseeing inventory, and ensuring accurate demand and supply analysis. Additionally, they drive key projects, provide strategic advice, and engage in regular customer reviews to support organizational goals.
THE PERSON:
The ideal candidate excels in relationship-building and effective communication. They are proactive problem solvers who adapt well to change and uncertainty. Demonstrating leadership and teamwork, they collaborate to achieve goals and drive continuous improvement. They are detail-oriented and analytical, engaging strategically with customers and stakeholders to ensure operational excellence.
KEY RESPONSIBILITIES:
* Review customer backlogs and collaborate with stakeholders to resolve issues.
* Manage business through all product lifecycle stages (NPI, EOL).
* Oversee inventory and DOI to minimize costs.
* Manage demand vs. supply profiles for direct customers or distribution channels.
* Monitor consumption rates and ordering patterns for demand/supply analysis.
* Manage on-time revenue forecasting based on forecasts.
* Identify and manage strategic relationships to ensure business continuity.
* Drive key projects and provide consultative advice to management.
* Collaborate within the team to share best practices and remove obstacles.
* Continuously develop skills and adopt new tools/processes.
* Ensure efficient service through operational excellence and customer collaboration.
* Lead and collect feedback on new process implementations.
* Engage with customers through regular business reviews and meetings.
* Provide guidance on operational issue resolution.
* Support customer operations with a high-level understanding of business processes.
PREFERRED EXPERIENCE:
* Strong supply chain knowledge and project management experience.
* Understanding of business strategy and process improvement.
* Strong problem-solving skills and ability to implement solutions.
* Ability to write executive communications.
* Strong oral and presentation skills, capable of discussing operational concepts with customers, management, and team.
* Proficiency in Excel, PowerPoint, and Power BI.
* Ability to manage internal and external conflicts.
* Experience in developing and strengthening customer relationships.
* Strong analytical skills with the ability to manage cross-functional dependencies.
* Ability to deal with uncertainty.
* Experience with data center customers preferred.
ACADEMIC CREDENTIALS:
Bachelors or Masters Degree in Business or Supply Chain preferred.
LOCATION:
San Jose, CA
#LI-DD3
Benefits offered are described: AMD benefits at a glance.
AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.
Manager, Customer Operations
San Jose, CA jobs
WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next-generation computing experiences-from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges-striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career.
THE ROLE:
Manage a team responsible for operations between AMD and its customers. Build strong and sustaining relationships at operational and managerial levels within both the customer's and AMD's organizations. Leverage these relationships to manage expectations, improve operations, and resolve order, supply, delivery, forecast, and other operational issues. Drive the team to achieve organizational goals, develop employees, and measure and improve team performance.
THE PERSON:
A dynamic leader with proven managerial skills, capable of inspiring and guiding the team to success. Brings project management expertise to efficiently oversee complex initiatives. Possesses sharp problem-solving abilities, adept at identifying issues and implementing effective solutions. Communicates clearly and confidently, with strong oral and presentation skills to convey operational concepts to customers, management, and team members. Skilled in managing and resolving conflicts, ensuring a harmonious and productive work environment. Experienced in developing and nurturing customer relationships, fostering trust and collaboration for long-term success.
KEY RESPONSIBILITIES:
* Manage customer facing team which is responsible for all operational aspects between AMD and its customers.
* Identify and manage key internal and external strategic relationships at multiple levels of management to ensure business continuity.
* Drive projects and processes of identified importance within the organization and provide consultative advice to management, including business partners.
* Build consensus within team and help to remove obstacles for employees.
* Develop self and team, providing the tools and training to achieve goals, support career planning, and to enhance the organization's capability.
* Mentor and coach team to proliferate knowledge and strive to close any gaps.
* Enable effective and efficient service through operational excellence and customer collaboration.
* Provide leadership and collect feedback in the implementation of new processes in support of the strategy.
* Engage with customers through quarterly business reviews and operational meetings.
* Provide guidance and support on operational issue resolution.
* Support customer operations through a high level understanding of business processes and procedures.
PREFERRED EXPERIENCE:
* Solid managerial skills and project management experience are essential.
* Understanding of business strategy and the ability to identify areas for process improvement.
* Experience with Data Center customers is a plus.
* Strong problem-solving skills and the ability to implement solutions effectively.
* Ability to write executive communications.
* Strong oral and presentation skills, capable of discussing operational concepts with customers, management, and team.
* Proficiency in Excel, PowerPoint, and Power BI.
* Ability to manage conflict both internally and externally.
* Experience in developing and strengthening customer relationships.
* Strong analytical skills with the ability to manage cross-functional dependencies.
* Ability to deal with uncertainty.
* Mentoring skills, including making recommendations for rewards, providing feedback, and coaching.
ACADEMIC CREDENTIALS:
Bachelor or Master's in business, Supply Chain Management, or similar.
#LI-BS1
#LI-Hybrid
Benefits offered are described: AMD benefits at a glance.
AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.
Customer Operations Account Manager
Austin, TX jobs
WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next-generation computing experiences-from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges-striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career.
THE ROLE:
The Customer Operations Account Manager is responsible for coordinating operational activities between AMD and its customers. This role focuses on fostering effective communication and collaboration across both organizations to ensure smooth processes. Key responsibilities include managing expectations, improving operational workflows, and resolving issues related to orders, supply, delivery, and forecasting. The position supports AMD's organizational objectives through problem-solving and process optimization.
THE PERSON:
The ideal candidate is a collaborative and adaptable professional who thrives in dynamic environments and demonstrates strong problem-solving and analytical skills. They excel at building and maintaining strategic relationships across internal teams and external partners, fostering trust and effective communication. With a proactive approach, they manage complex projects and processes, provide consultative guidance, and drive operational excellence. This individual is comfortable navigating uncertainty, resolving conflicts constructively, and influencing outcomes through clear, persuasive communication. They embrace continuous learning, adopt new tools and processes, and share best practices to enhance team performance and organizational capability.
KEY RESPONSIBILITIES:
* Review customer backlogs and resolve issues with stakeholders (factory, finance, sales, customers).
* Manage business through all product lifecycle stages (NPI, EOL).
* Control inventory and Days of Inventory (DOI) to minimize costs.
* Manage demand vs. supply profiles for direct customers and distribution channels.
* Monitor consumption rates and ordering patterns; perform demand/supply analysis.
* Maintain accurate forecasts and manage on-time revenue forecasting.
* Oversee key internal and external relationships to ensure business continuity.
* Drive projects and processes critical to organizational objectives.
* Implement new processes and collect feedback to support strategy.
* Conduct quarterly business reviews and operational meetings with customers.
* Provide guidance on operational issue resolution.
* Support customer operations through understanding of business processes and procedures.
PREFERRED EXPERIENCE:
* Experience with Data Center customers preferred.
* Strong knowledge of supply chain operations.
* Project management experience.
* Understanding of business strategy and process improvement.
* Proficiency in Excel, PowerPoint, and Power BI.
* Ability to write executive-level communications.
* Skilled in demand/supply analysis and revenue forecasting.
* Experience managing cross-functional dependencies and operational processes.
* Ability to manage conflict and resolve operational issues.
* Familiarity with customer engagement through business reviews and operational meetings.
ACADEMIC CREDENTIALS:
Bachelor's Degree preferred.
#LI-BS1
#LI-Hybrid
Benefits offered are described: AMD benefits at a glance.
AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.
Vice President, Coaching Service Delivery & Operations
Chesterfield, MO jobs
IMPACT Group is a certified woman-owned career coaching firm based in St. Louis, MO that focuses on relocation, leadership development, and outplacement solutions. Our team of 300+ is united on one idea: People can succeed professionally and personally even through difficult career challenges and transitions. We are building a better world by empowering people to find and grow great careers. As employees transition in, within, and out of a company, IMPACT Group coaching programs make a difference, helping people along their career path and move into desirable roles working in their hometown, remotely or literally, anywhere in the world.
Were on a mission to maximize human potential in an increasingly tech-enabled world. While partnering with companies of all sizes large and small, national and global our business model emphasizes the importance of human connections. Join IMPACT Group and youll be helping others move their careers forward!
Candidates must reside in the St. Louis metro area. The position is hybrid and will occasionally come in to our Chesterfield, MO office. This is a full-time, exempt position with benefits.
Job Summary:
The Vice President of Coaching Service Delivery and Operations is a key member of IMPACT Groups executive team and a strategic leader responsible for the profitable, scalable, and high-quality delivery of our coaching solutions across relocation, outplacement, and leadership development. This executive oversees coaching performance, delivery operations, and the teams supporting research, résumé development, quality assurance, content, and department specific training.
This leader brings strong business acumen, deep analytical capability and advanced metrics driven decision making skills. With mastery of financial analysis and margin optimization, he/she ensures IMPACT Groups service delivery remains both exceptional and profitable. He/she anticipates industry shifts, influences organizational strategy and leads departmental initiatives that advance operational efficiency and innovation.
Key Responsibilities:
Strategic Leadership & Executive Team Participation
Defines and advances a metrics-driven service delivery strategy with clear KPIs focused on user experience, profitability, quality, scalability and operational efficiency.
Uses data and analytics to inform executive decision-making, resource allocation and long-term service delivery models.
Provides clear, insight-based recommendations to support the companys strategic vision and future direction.
Service Delivery Leadership Across Relocation, Outplacement and Leadership Development Coaching
Ensures service delivery excellence for all coaching programs with a strong emphasis on measurable outcomes, service quality and profitability.
Establishes and monitors KPIs related to utilization, productivity, cost-to-serve, turnaround time, and participant satisfaction.
Leads coaching managers to achieve margin targets, financial performance expectations and operational goals.
Operational Leadership, Profitability & Continuous Improvement
Owns full P&L responsibility for service delivery, including budgeting, forecasting, pricing inputs and margin optimization.
Conducts regular financial and operational reviews, leveraging Excel based models to analyze trends, variances, capacity and resource utilization.
Identifies opportunities to reduce operational costs while protecting or enhancing quality and participant satisfaction.
Leads continuous improvement efforts using innovation frameworks or Lean/Agile methodologies to enhance efficiency and profitability.
Oversees quality metrics and ensures transparency, accountability and continuous improvement cycles across all delivery functions.
Cross-Functional Partnership
Works closely with sales, account management, and accounting to ensure profitable solution design, accurate scoping and cost discipline.
Collaborates with IT to prioritize and implement technology enhancements that improve operational efficiency and participant experience.
Team Leadership, Culture, & Talent Development
Leads, develops and scales high-performing teams across service delivery and operations, emphasizing data literacy, financial acumen and accountability.
Ensures training programs incorporate measurable coaching standards, productivity targets and quality expectations.
Promotes a culture that values transparency, meaningful metrics and continuous feedback.
Demonstrates managerial courage while balancing business needs with a people centric leadership approach.
Qualifications:
Bachelors degree in business, management, social/behavioral sciences or related field; Masters preferred.
8+ years of progressive leadership experience in service delivery, operations, coaching, HR consulting or professional services.
Minimum 2 years at the Director or Senior Director level leading large, multi-disciplinary teams.
Proven ownership of P&Ls and experience managing sizable departmental or business unit budgets.
Global management experience and experience managing full-time employees, part-time employees and independent contractors.
Exceptional analytical skills and advanced proficiency in Microsoft Excel (complex modeling, forecasting, pivot tables and data analysis).
Demonstrated success using metrics/KPIs to drive decision-making, improve efficiency and enhance margins.
Experience with financial modeling, revenue/cost analysis, and margin improvement strategies.
Strong background in operational excellence, including the application of Lean, Agile, Six Sigma or related methodologies.
Ability to communicate complex financial and operational insights clearly and persuasively to executive and non technical audiences.
Outstanding change management skills with the ability to lead through ambiguity and fast-paced growth.
Please read more about us at *****************************
At IMPACT Group, we believe that diversity drives innovationand that work should be accessible to everyone. We are an Equal Opportunity Employer committed to equity and inclusion across race, ethnicity, gender, sexual orientation, gender identity, disability, age, neurodiversity, veteran status, and every intersection in between.
We support flexible, remote, and hybrid work arrangements and are intentional about creating an environment where all team memberswhether in-office or remotecan contribute fully and thrive.
Accessibility is a priority. If you need accommodations during the application or interview process, or while working with us, well partner with you to ensure a barrier-free experience.
We know that people are at the heart of every successful transitionwhether it's relocation, career change, or professional development, we are committed to building a team that reflects the diverse individuals and communities we serve across the globe.
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PI0fadf37bf5c8-31181-39227147
Logistics Operations Manager
San Antonio, TX jobs
DUTIES MAY INCLUDE: General warehousing tasks, customer support, requisition, shipping, receiving, building medical kits, inventory management, Quality Assurance (QA) and cargo preparation and deployment, to include medical controlled items stored in a secure location, operation of various materials handling equipment, and utilizing updating DoD MMIS records. This is a training unit, therefore administrative duties will include assisting with scheduling students for courses, tracking equipment and gear loaned to students, tracking training requirements, and other office administrative tasks to help keep the unit efficient. Additionally, must be able to work independently (single location sites) managing time wisely, coordinating logistics activities with other base organizations, units, and government agencies, ensuring the overall readiness and availability of unit ECMM to include general medical materiel management and warehouse activities, and other duties as assigned. The position is designed for a Medical Materiel professional with a skillset critical to performing program management and oversight, effective communication at all levels, small team collaboration, and strategic readiness reporting.
Requirements
Minimum/General Experience: Eight years of medical logistics field experience with six years of specialized medical materiel management experience. Specialized experience shall include general supply activities, ordering, receiving, customer support, inventory management, assemblage management, warehousing, and operation of various materials handling equipment. The specialized experience shall be in a healthcare or healthcare support environment or setting. Must have experience in using and running transactions in the MMIS. This position is designed for a Medical Materiel professional with a skillset critical to performing program management and oversight, effective communication at all levels, integrated collaboration, strategic readiness reporting, and the ability to work independently.
Minimum Education Requirement: Accredited Associate's Degree or higher or eight years of medical logistics field experience with six years of specialized medical materiel management experience.
Benefits
At Trinity Global Consulting (TGC), we value our employees and provide a comprehensive benefits package that includes:
Medical, Dental & Vision Coverage - Coverage for eligible employees and family through CareFirst and VSP.
Paid Time Off - PTO granted in accordance with contract requirements.
Paid Holidays - 11 federal holidays observed annually.
Disability & Life Insurance - Short-term/long-term disability, life insurance, and AD&D coverage included.
401(k) Retirement Plan - Competitive plan managed through Ameritas.
Professional Training - Formal training provided as required, with additional learning opportunities based on role.
Auto-ApplyLogistics Operations Manager
San Antonio, TX jobs
Job Description
DUTIES MAY INCLUDE: General warehousing tasks, customer support, requisition, shipping, receiving, building medical kits, inventory management, Quality Assurance (QA) and cargo preparation and deployment, to include medical controlled items stored in a secure location, operation of various materials handling equipment, and utilizing updating DoD MMIS records. This is a training unit, therefore administrative duties will include assisting with scheduling students for courses, tracking equipment and gear loaned to students, tracking training requirements, and other office administrative tasks to help keep the unit efficient. Additionally, must be able to work independently (single location sites) managing time wisely, coordinating logistics activities with other base organizations, units, and government agencies, ensuring the overall readiness and availability of unit ECMM to include general medical materiel management and warehouse activities, and other duties as assigned. The position is designed for a Medical Materiel professional with a skillset critical to performing program management and oversight, effective communication at all levels, small team collaboration, and strategic readiness reporting.
Requirements
Minimum/General Experience: Eight years of medical logistics field experience with six years of specialized medical materiel management experience. Specialized experience shall include general supply activities, ordering, receiving, customer support, inventory management, assemblage management, warehousing, and operation of various materials handling equipment. The specialized experience shall be in a healthcare or healthcare support environment or setting. Must have experience in using and running transactions in the MMIS. This position is designed for a Medical Materiel professional with a skillset critical to performing program management and oversight, effective communication at all levels, integrated collaboration, strategic readiness reporting, and the ability to work independently.
Minimum Education Requirement: Accredited Associate's Degree or higher or eight years of medical logistics field experience with six years of specialized medical materiel management experience.
Benefits
At Trinity Global Consulting (TGC), we value our employees and provide a comprehensive benefits package that includes:
Medical, Dental & Vision Coverage - Coverage for eligible employees and family through CareFirst and VSP.
Paid Time Off - PTO granted in accordance with contract requirements.
Paid Holidays - 11 federal holidays observed annually.
Disability & Life Insurance - Short-term/long-term disability, life insurance, and AD&D coverage included.
401(k) Retirement Plan - Competitive plan managed through Ameritas.
Professional Training - Formal training provided as required, with additional learning opportunities based on role.
Market President of Operations
Salt Lake City, UT jobs
The Market President of Operations is responsible for leading and directing a National branded QSR Franchisee group of restaurants in Utah, toward achieving the overall strategic objectives of the Company and his/her specific Zone. The VPO also is responsible for developing the people in Utah and develop people to protect and maintain the Company's core values across the franchise System.
Duties:
Demonstrate and ensure operational excellence through the training, coaching, disciplining, and encouragement of Area Managers/Supervisors and/or Senior Area Managers/Supervisors.
Contributes to the planning and participates fully in business meetings as required.
Effectively evaluates the conflict resolution skills of Area Managers/Supervisors and influences courage in communication
Partner with the Support Center and Human Resources in any investigations that arise in the Area and work with HR and Legal department to finalize and make decisions on any action to be taken.
Supervises at least Seven or more full-time assigned Area Managers/Supervisors and/or Senior Area Managers/Supervisors and makes decisions, with Human Resources (HR) consultation, concerning the hiring, promoting, disciplining, and discharging of Area Managers/Supervisors and/or Senior Area Managers/Supervisors
Serve as a resource for Manager candidates (with Human Resources support) and have final accountability for every Manager hire.
Ensures that restaurants are compliant with all government inspections and expectations and that Franchisors standards are upheld
Monitors sales/labors analysis and works with Area Managers/Supervisors and Senior Area Managers/Supervisors on any operational opportunities identified.
Works with Area Managers/Supervisors and/or Senior Area Managers/Supervisors on a strategic approach for improving brand awareness within the Zone
Assume additional responsibilities as assigned.
Annual Salary : $125,000 plus bonus and benefits
To continue the path for career success at this nationally branded QSR brand, the Vice President of Operations will participate in a skills development program and will be required to achieve certifications associated with the position.