Patient Services Representative - Per Diem
Sound Family Medicine job in Puyallup, WA
Sound Family Medicine, a private family practice in Puyallup is looking for a Patient Services Representative to join our call center team. This is a great opportunity for the experienced professional or if you are just starting out in your career and want to in the healthcare field. Need flexibility? We are looking for some “Per Diem” staff who want to help out will vacation coverage, sick call coverage or special project coverage. We are looking for enthusiastic, customer-focused, self-motivated and organized individuals to join our call center team. The ideal candidate is a fast learner, tech savvy, have good phone etiquette and very dependable. Must have excellent interpersonal, verbal and written communication skills.
Position Summary:
The Patient Services Representative is responsible for assisting our patients over the phone in a friendly and professional manner. Shift: Per Diem, hours vary as needed, Monday through Friday
During normal business hours 7am - 7pm
No guaranteed hours, flexible availability You must be available for 1 full week - 40 hours for onboarding. The duties assigned include, but are not limited to:
Take patient calls for scheduling/reschedule appointments
Provide excellent phone customer service
Answer basic company questions
Work with our clinical team to provide answers to healthcare questions
Be able to multi-task in a busy environment
Maintain professionalism in stressful situations
Must exhibit a high level of professionalism
Desire to work in a collaborative team environment
Additional duties as assigned
Required Certifications & Qualifications:
High School Diploma or equivalent: Required
One year of Medical Office and EPIC experience: Preferred
Health Requirements:
Documentation of TDaP vaccine within the last 10 years.
Documentation of influenza for the current year.
Pay Range: $18.00 - $24.50 DOE
Sound Family Medicine is a smoke-free, drug-free workplace. All employment offers are conditioned upon acceptable pre-employment drug tests which include testing for the use of marijuana and nicotine. As part of our commitment to a healthy workplace, we require employees to obtain an annual flu immunization as well as all employees be fully vaccinated for COVID-19 by October 18, 2021.
Lead Check In Patient Care Coordinator - Bonney Lake [Internal Only]
Sound Family Medicine job in Bonney Lake, WA
Lead Check-in Patient Care Coordinator Department: Front office FLSA Classification: Non-Exempt Reports to: Clinic Manager Lead Check In Patient Care Coordinator The Lead Check In Patient Care Coordinator is responsible for greeting patients at the front desk or on the phone, patient registration, promoting and providing customer service, scheduling patient appointments and transferring the caller to the appropriate person. The Check In Patient Care Coordinator also assists to ensure that provider's and other clinical staff maintains consistent and smooth patient flow. Contributes to the success of the clinic by providing prompt, efficient, and friendly service via in person or over the phone. We are looking for a candidate with a flexible schedule.
Position Summary
Provide back up support for the Front Office (FO) team, which includes all functions of a Check-in Patient Care Coordinator.
Assist in the supervision of work and performance of FO staff, as instructed, including input for performance reviews and corrective action plans as needed.
Oversee and train new and existing FO staff along with the clinic manager.
Assist with the training of check-in patient care coordinators, and externs. Assist in providing on-going supervision to the same staff.
Greet all patients in a manner which is respectful and courteous, making them feel comfortable and welcome. Answer the telephone and intercom courteously and with a pleasant voice.
Obtain pertinent information to register patients including all appropriate patient signatures (e.g. assignment of benefits, payment responsibility). Schedule appointments which correctly and accurately correspond to each physician's template. Perform verification duties.
Responsible for verifying patient wait times when placing a superbill in a provider's in box. If there are two superbills in place when registering next patient, confirm wait time, and communicate with all affected patients.
Monitor the waiting area, communicating information to patients as needed. Maintain organization of workstation and supplies, as well as waiting room area.
Accept and relay messages accurately and efficiently. Maintain and protect each patient's right to confidentiality. Identify emergencies and initiate appropriate response.
Calculate payments due at time of service and collect appropriate amount from the patient during checkout. Share information appropriately and in a timely manner.
Demonstrate ability to embrace and project the Core Values of SFM through our actions relative to patient care, respect and compassion for coworkers and patients, teamwork, integrity, and through intentional actions that assures a desired outcome is more likely.
Maintain a safe and clean working environment consistent with OSHA and SFM standards.
Communicate accurate and pertinent information with patient care providers and other members of the care delivery team to facilitate effective and efficient patient care.
Demonstrate the ability and willingness to learn unfamiliar tasks and equipment operation within the scope of position and to accept change in a positive and professional manner.
Provide written and oral correspondence to the Front Office Manager.
Participate in activities which identify opportunities for improvement.
Regularly review policies to reflect appropriate changes and resolution of problems.
Other duties as assigned.
Required Experience & Education
Any equivalent combination of education and experience which provides the knowledge, skills, and abilities required to perform the job. A typical way to obtain the knowledge and abilities would be:
High School Diploma or Equivalent: Required
Experience: One year of work-related experience in a medical group business office with computer scheduling experience or recent education in medical-related program: Preferred.
Health Requirements:
Documentation of Hep B vaccination or proof of immunity (titer).
Documentation of negative TB test.
PPD skin test or QuantiFERON test completed within the last calendar year.
Documentation of MMR or immunity status.
Documentation of TDaP vaccine within the last 10 years.
Documentation of influenza for the current year.
COVID-19 vaccinations
Other Duties: This is not a comprehensive list of all duties, responsibilities, or activities that may be required for this position. Position requirements including duties, responsibilities, or activities may change at any time, with or without notice.
Sound Family Medicine is a smoke-free, drug-free workplace. All employment offers are conditioned upon acceptable pre-employment drug tests which include testing for the use of marijuana and nicotine. As part of our commitment to a healthy workplace, we require employees to obtain an annual flu immunization as well as all employees be fully vaccinated for COVID-19 by October 18, 2021.
Float Medical Center Operations Director
Everett, WA job
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and oversees the daily operations of the medical facility. The COD is also responsible for coordinating center activities, general facility management, overseeing patient flow throughout the center, and supporting the medical and therapy providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, check-out and patient care.
Responsibilities
* Spends 80% of their time performing patient facilitation, ensuring every patient and client is provided with exceptional experience, leads by example, and holds staff accountable to service delivery standards
* Support day-to-day execution of the medical model by collaborating with and supporting clinicians to drive optimal clinical outcomes and case closure
* Work with clinicians to support staff competency regarding all patient care needs
* Create a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, continuous improvement, reward and recognition, and patient safety
* Manage key operations metrics and holds staff accountable on Turn Around Time (TAT), Net
* Patient Experience Rating (NPER), Pearl C4 and other metrics as determined by senior leadership
* Work with leadership to identify gaps and implement process improvement to ensure optimal patient care
* Ensure compliance with state regulations, reporting and facility/equipment meets the standards for optimal patient care
* Coordinate scheduling (including patients, clinicians, and staff) with clinical leadership to ensure efficient and effective clinical support, optimal turnaround times, and exceptional patient experience
* Monitor center status, provide wait time communication, perform "white board" patient management, and provide service package expectations
* Coordinate and prepare material for Center Leadership Team (CLT) meetings with the goal of improving quality, patient safety, and outlier management. Ensure ongoing development to achieve the center's business plan.
* Maintain and cultivate relationships with center clients and payers while responding to requests within 24 hours
* Work with Director of Operations (DO), Associate Director of Operation (ADO), and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies
* Develop colleague success through all aspects of the talent life cycle for center staff including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management and succession planning
* Drive consistent center communication that will result in optimal patient/customer care, satisfaction, and business outcomes
* Accountable for center financial drivers (NPER, TAT, Total Visits, Net Revenue) and review of key indicator reports in order achieve annual business plan
* Maintain accountability for implementing and consistently maintaining center initiatives and workflows
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
* Bachelor's degree preferred
* Some college courses from an accredited college or university or equivalent education and experience
* In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa
Job-Related Experience
* Customarily has at least three or more years of work leadership or operations management experience
* Prior healthcare experience and/or customer service-related experience preferred
Job-Related Skills/Competencies
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Strong service mentality and a focus on achieving all aspects of defined service standards
* Excellent telephone and personal etiquette
* Warm, positive, energetic, and professional demeanor
* Effective oral and written communication skills
* Tactful and diplomatic communication style
* Working knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance management
* Performance assessment skills
* Continued focus on self-development
* Proficient in computer applications such as Word and Excel
* Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision
* Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively
* Ability to resolve colleague, client, and patient issues in an effective and timely manner
Additional Data
* 401(k) Retirement Plan with Employer Match
* Medical, Vision, Prescription, Telehealth, & Dental Plans
* Life & Disability Insurance
* Paid Time Off & Extended Illness Days Offered
* Colleague Referral Bonus Program
* Tuition Reimbursement
* Commuter Benefits
* Dependent Care Spending Account
* Employee Discounts
This position is eligible to earn a base compensation rate in the state range of $81,378 to $107,419 annually depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.
* External candidates: submit your application on concentra.com/careers
* Current colleagues: visit the internal career portal on the main page of MyConcentra to apply
* Incentive Plan
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an Equal Opportunity Employer, including disability/veterans
#LI-ES2
Auto-ApplyPhysiatrist Independent 1099
Tacoma, WA job
Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process. Concentra, one of the largest health care companies in the nation, is looking for a Physiatrist / Physical Medicine and Rehabilitation Specialist to come on site to our location as a 1099 independent contractor. This role is a contract position and is meant to compliment your current practice. A typical partnership will involve treating patients on site at Concentra for approximately a 4-hour shift on a weekly or biweekly basis.
Concentra Advanced Specialists assist in the management of medically complex patients, expedite return to work and functional restoration. Working collaboratively with medical and therapy providers, you will provide specialist services - may include EMGs and NCS - for orthopedic and neuromusculoskeletal work related injuries. In addition, you will communicate with employers and take an active role in the case management. The treatments you provide will make a tremendous difference in the lives of those who look to us for care and comfort.
Responsibilities
Half a day per week or biweekly Flexible scheduling with consideration of your private practice
This position is an independent contractor role for Concentra. Compensation for services is determined by a revenue share model.
Qualifications
Preferred experience in treating patients with work related injuries Licensure requirements of the state of practice Graduate of accredited MD or DO program of accredited university Unrestricted DEA license for state of jurisdiction Board Certification or Board Eligibility in Physical Medicine and Rehabilitation
Must have Medical Malpractice Insurance which will cover you while on site
Additional Data
Concentra is an Equal Opportunity Employer, including disability/veterans
Auto-ApplyPer Diem Outreach Coordinator
Sound Family Medicine job in Puyallup, WA
Outreach Coordinator Provides support to the Care Team (provider, medical assistant, etc.) by coordinating care for patients on the daily schedule; this support will require advanced administrative skills and knowledge. Will coordinate services for all patients who are part of the assigned panel. Focusing on health maintenance and those with serious, complex, or chronic health problems, or those with psychosocial issues. Work is generally performed independently requiring judgment and problem-solving skills with limited supervision. Essential Functions:
Serve as an effective communication link between patient and clinic staff by gathering information from patients.
Communicates with patient directly to discuss preventative care needs or follow up needed and refers patients with medical concerns to appropriate clinical staff.
Review provider schedules and patient charts to assist the care team in coordinating care for visits and identifying preventive healthcare needs.
Assist in the review of medical records to highlight Star opportunities for the medical staff
Activities include data collection, data entry, quality monitoring, upload of images, and chart collection activities
Locate medical screening results / documentation to ensure quality measures are followed in the closure of gaps. Will not conduct any evaluation or interpretation of Clinical data
Optimize customer satisfaction, positively impact the closing of gaps in care and productivity
Work with clinic team on developing standards, implementation, and maintenance of programs in chronic disease management for patients.
Additional clerical duties as assigned.
Competencies/Skills:
Teamwork: Works together to achieve our goals, collaborating to achieve success and respecting our differences as people.
Communication: Keeps coworkers and management informed and openly offers information in an effective manner. Communicates in a manner that can be understood, both in writing and orally. Can easily be approached by patients, coworkers and managers. Interactively listens and seeks clarification when necessary. Demonstrates effective interpersonal skills, including diplomacy and conflict resolution, and is flexible when dealing with other people and work styles.
Decision Making/Problem Solving: Able to identify existing or potential problems, gather relevant information, and analyze the information to identify possible causes of problems. Applies knowledge, experience, and common sense and considers alternatives when deciding on the best potential solutions. Ability to work proactively and effectively in a team as well as independently.
Job Knowledge: Demonstrates clear and thorough knowledge of responsibilities, understands the components of the job and how their job affects their department and the company. Knowledge of medical terminology.
Dependability: Demonstrates consistent reliability in the work that they produce and the behaviors they display and how it affects the larger picture.
Productivity: Utilizes time management skills to prioritize tasks based on level of importance and produce the expected volume of work without jeopardizing quality.
Caring: Treating our patients and our employees with compassionate care, always trying to do what is best for everyone, for our patient community, and workplace as a whole.
Patient Focused: Providing the best family medical care to our patients.
Intentional: Making decisions and behave in a way that ensures the desired outcome is most likely.
Integrity: Striving to be open and honest and hold ourselves to the highest standards of ethics, honesty, and transparency in everything we do.
Good organizational skills.
Supervisory Responsibilities: This position does not have any supervisory responsibilities. Work Environment: This position will work in an office environment with a moderate noise level. This role will interact with patients, coworkers, venders, and the public. This role will use standard office and medical equipment such as computers, phones, copiers, filing cabinets, and fax machines. Must be able to communicate in fluently in English when writing and speaking. Physical Demands: This position is primarily an active role; however, this position needs to file, communicate over the phone and in-person, and use standard office equipment. This position may be required to lift upto 15-20 pounds. Travel:
Minimal local travel may be needed for this position. Education and Experience:
High School Diploma or equivalent
Prior experience working as a Medical Assistant preferred.
Reasonable accommodations may be made to enable individual with disabilities to perform the physical requirements of this position.
2+ years of telephonic customer service experience
1+ years of a healthcare background with medical terminology and familiarity of clinical issues
1+ years of working experience with Microsoft Tools: Microsoft Word (creating memos, writing), Microsoft Outlook (setting calendar appointments, email) and Microsoft Excel (creating spreadsheets, filtering, navigating reports)
Other Duties: This is not a comprehensive list of all duties, responsibilities, or activities that may be required for this position. Position requirements including duties, responsibilities, or activities may change at any time, with or without notice.
Sound Family Medicine is a smoke-free, drug-free workplace. All employment offers are conditioned upon acceptable pre-employment drug tests which include testing for the use of marijuana and nicotine. As part of our commitment to a healthy workplace, we require employees to obtain an annual flu immunization as well as all employees be fully vaccinated for COVID-19 by October 18, 2021.
Per Diem Physical Therapist Assistant
Tacoma, WA job
Concentra is hiring PRN Physical Therapist Assistants for primary coverage at our Tacoma clinic, with additional hours available at our Puyallup and Federal Way clinics as well. Flexible schedule offered (8-24 hours/week) Concentra is a national health care company focused on improving America's workforce, one patient at a time. Through our affiliated clinicians, we provide occupational medicine, urgent care, primary care, physical therapy, and wellness services. Concentra also serves employers by providing a broad range of onsite health services in worksite medical facilities.
Concentra is now hiring a PRN physical therapy assistant. Compassion and interpersonal skills come first in this position as hundreds of concerned patients will seek out your assistance to ease their pain each year. As a Concentra Physical Therapist Assistant, you will be personally rewarded as you assist your patients in conquering their injuries.
Responsibilities
Under the direct supervision of a licensed Physical Therapist, performs client treatment programs and activities as prescribed and provide technical assistance regarding therapeutic programs, methods, and equipment, in accordance with Concentra Medical Centers Injury Process Management and philosophy of rehabilitation in occupational medicine.
Qualifications
* Graduate of an accredited Physical Therapist Assistant program with an Associate's degree
* Licensure/registration requirements of the state of jurisdiction
Additional Data
* 401(k) Retirement Plan with Employer Match
* Colleague Referral Bonus Program
* Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
This position is eligible to earn a base compensation rate in the state range of $38.00 to $45.00 hourly depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation
Concentra is an Equal Opportunity Employer, including disability/veterans
Auto-ApplyPhysician Clinic Medical Director
Everett, WA job
Overview Bonus Potential! Monthly and Quarterly Bonus Incentives! Are you looking for a physician practice with a family environment, but with the benefits and support a large organization can provide? Where daily patient care is backed by evidenced based medicine and career options are limitless, then look no further! At Concentra, our Medical Directors spend most of their time clinically treating patients; the remaining time is focused on quality improvements and building the center business with the Center Leadership Team. This role offers an opportunity for physicians to blend their love of patient care with their management skills, working for the leader in the workplace health industry. Concentra is recognized as the nation's leading occupational health care company and one of "America's Greatest Workplaces," as noted in Newsweek. Responsibilities Responsibilities * This clinic-based position provides direct patient care, leading by example, and creating an exceptional patient experience * Provides leadership in healthcare management to ensure day-to-day execution of medical model collaborating with therapists and specialists to drive optimal clinical outcomes and case closure * Manages clinicians, support staff, and complies with APC supervisory requirements * Creates a professional and collaborative working environment * Works with leaders to identify and implement changes to ensure continuous medical clinic improvement * Maintains relationships with center clients and payers * Works with medical clinic leadership team to manage clinical and support staffing levels * Promotes, cultivates, and exemplifies Concentra values for all clinic colleagues * Fosters an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition * Possesses financial awareness and provides input to clinic budget and key business metrics Why Choose Us With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. . Qualifications Qualifications * Active and unrestricted medical license * Unrestricted DEA license and dispensing license for state of jurisdiction (required prior to start date) * Must be eligible to participate in Medicare * Board Certification or Eligibility in an ABMS or AOA recognized specialty preferred * FMCSA NRCME certification preferred or willingness to obtain Additional Data Benefits *
Many of our clinics offer working hours M-F, 8 to 5, no nights, no weekends, no holidays, no call * Compensation package: * Competitive base salary with annual merit increase opportunity * Monthly Medical Director Stipend * Monthly RVU Bonus Incentive * Quarterly Quality Care Bonus Incentive * Generous Paid Time Off package for new colleagues include: * 24 days of Paid Time Off (annually, with roll-over) * 5 days of Paid CME Time (annually) * 6 Paid Holidays * Medical Malpractice Coverage * Reimbursement for dues upon approval, for the renewal of applicable licensure, certifications, memberships, etc. * 401(k) with Employer Match * Tuition Reimbursement opportunity * Medical/Vision/Prescription/Dental Plans * Life/Disability Insurance: * Colleague Referral Bonus Program * Opportunity to teach residents and students * Training provided in Occupational Medicine * Supplemental health benefits (accident, critical illness, hospital indemnity insurance) * Pre-tax spending accounts (health care and dependent care FSA) * Concentra accredited CME courses * Occupational Health University * Leadership development programs * Relocation assistance (when applicable) * Identity theft services * Colleague discount program * Unmatched opportunities for advancement locally and nationally This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. This position is eligible to earn a base compensation rate in the state range of $260,000 to $335,000 depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veteran
Auto-ApplyPer Diem Physical Therapist
Tacoma, WA job
Concentra is hiring PRN Physical Therapists for coverage at our Tacoma, Federal Way, Kent, Puyallup, and Tukwila clinics. PT can choose which clinics they would like to cover. Flexible schedule available!
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
As a Physical Therapist, you will perform supervisory duties and evaluations on patients and help them improve basic motor functions and reasoning abilities, but also compensate for permanent loss of function by teaching them to perform tasks in their daily living and working environments, in accordance with Concentra Medical Centers' Injury Process Management and Concentra Medical Centers' philosophy of rehabilitation in occupational medicine.
Responsibilities
Ensure delivery of high quality patient care services
Perform direct patient care, including evaluation of muscle, skeletal, neurological and other physical problems
Support and encourage multidisciplinary coordination of treatment
Ensure proper documentation of patient care
Maintain professional standards through compliance with quality assurance policies/ procedures as well as applicable regulations and corporate policies
Implement effective communication with own and other departments' staff, with medical staff and patients to ensure coordinated efforts and provision of high quality service and optimal patient care
Demonstrate effective problem-solving and conflict-resolution abilities
Inform Administrator of department problems, needs and solutions in a timely manner
Plan, design, implement and interpret specific physical therapy treatment programs for patients to facilitate the patient's recovery and attainment of maximum physical potential
Educate patients in the proper care and use of supports and performance of exercise programs
Perform or delegate patient treatment to include modalities, therapeutic exercises, gait training and hydrotherapy
Follow appropriate documentation and reporting procedures
Secure prescription for each patient treated
Work closely with the physician to ensure comprehensive delivery of services and quality patient care
Assist marketing staff with tours as necessary
Take all necessary precautions to protect center assets and property against loss or waste through negligence or dishonesty
Participate in professional development by attending center meetings and outside educational seminars
Communicates with the Outcome Assurance Injury Coordinator or the Case Manager for each patient
Communication regarding the patients' objective progress, compliance with the program, compliance with attendance of scheduled appointments, the therapist's estimated time frame until discharged from therapy
Participates in clinical instruction of university occupational therapy and/or occupational therapist assistant students
Participates with the evaluation of the effectiveness of the rehabilitation quality management process and assist in new and improved processes
Ensures compliance with rules and regulations established by the relevant licensing, certification and accrediting bodies
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications
Bachelor's Degree from an accredited Physical Therapy program
Masters' Degree from an accredited Physical Therapy program, preferred
Ortho-outpatient experience, preferred
Job-Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Demonstrated willingness to participate in initial and ongoing training as required.
Demonstrated effective communication and interaction with employers, patients, providers and other employees
Demonstrated ability to maintain working relationship with all levels of employees
Demonstrated excellent customer service skills
Demonstrated computer skills
Knowledge of common safety hazards and precautions to establish a safe work medical environment
Skill in developing and maintaining patient care records and writing reports
Skill in time management, planning and workload control
Skill in identifying problems and recommending solutions
Skill in developing and maintaining medical quality assurance and quality control standards
Skill in establishing and maintaining effective communication and working relationships with Management, patients, medical staff and the general public
Must successfully complete orientation and training as well as demonstrate competency in all required physical therapy tasks
Medical Assistant - Per Diem Senior Clinic
Sound Family Medicine job in Puyallup, WA
Medical Assistant Department: Clinical FLSA Classification: Non-Exempt Reports to: Clinic Manager The Medical Assistant is responsible for assisting our providers with back office duties in a friendly manner. This position will work closely with the Check In Patient Care Coordinators and providers to ensure that each visit runs smoothly and that all patients are provided with information necessary for their visit. Schedule: This position does not have guaranteed hours. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Greet and room patients in a friendly and professional manner
Obtain and record vital signs, height and weight, blood pressure, respiration, visual acuity, known allergies, symptoms screening, allergy injections, growth/OB records etc..
Record medications
Perform and record immunizations
Draw blood and perform screening tests
Provide patient education as directed
Clean, disinfect, and maintain organization or all work areas
Manage and coordinate phone calls, pharmacy refills, insurance forms , entering of orders and requests for other medical information in a thorough and timely manner
Prepare and assist with procedures
Additional duties as assigned
Competencies/Skills:
Teamwork: Works together to achieve our goals, collaborating to achieve success and respecting our differences as people.
Communication: Keeps coworkers and management informed and openly offers information in an effective manner. Communicates in a manner that can be understood, both in writing and orally. Can easily be approached by patients, coworkers and managers. Interactively listens and seeks clarification when necessary. Demonstrates effective interpersonal skills, including diplomacy and conflict resolution, and is flexible when dealing with other people and work styles.
Decision Making/Problem Solving: Able to identify existing or potential problems, gather relevant information, and analyze the information to identify possible causes of problems. Applies knowledge, experience, and common sense and considers alternatives when deciding on the best potential solutions.
Job Knowledge: Demonstrates clear and thorough knowledge of responsibilities, understands the components of the job and how their job affects their department and the company.
Dependability: Demonstrates consistent reliability in the work that they produce and the behaviors they display and how it affects the larger picture.
Productivity: Utilizes time management skills to prioritize tasks based on level of importance and produce the expected volume of work without jeopardizing quality.
Caring: Treating our patients and our employees with compassionate care, always trying to do what's best for each individual, for our patient community, and workplace as a whole.
Patient Focused: Providing the best family medical care to our patients.
Intentional: Making decisions and behave in a way that ensures the desired outcome is most likely.
Integrity: Striving to be open and honest and hold ourselves to the highest standards of ethics, honesty, and transparency in everything we do.
Supervisory Responsibilities: This position does not have any supervisory responsibilities. Work Environment: This position will work in an office environment with a moderate noise level. This role will interact with patients, coworkers, venders, and the public. This role will use standard office and medical equipment such as computers, phones, copiers, filing cabinets, fax machines, ekg machines, blood pressure cuffs, autoclave, and more. Must be able to communicate in fluently in English when writing and speaking. Physical Demands: Reasonable accommodations may be made to enable individual with disabilities to perform the physical requirements of this position. This position is primarily an active role; however, this position needs to file, communicate over the phone and in-person, and use standard office equipment. This position may be required to lift up to 15-20 pounds. Travel:
Minimal local travel may be needed for this position. Education and Experience:
High School Diploma or equivalent
State of Washington Medical Assistant Certification (MA-C) or Medical Assistant Registered (MA-R): Required
One year experience working as a Medical Assistant: Preferred
CPR and/or BLS Certification
Health Requirements:
Documentation of Hep B vaccination or proof of immunity (titer).
Documentation of negative TB test.
PPD skin test or QuantiFERON test completed within the last calendar year.
Documentation of MMR or immunity status.
Documentation of Varicella vaccine or immunity status.
Documentation of TDaP vaccine within the last 10 years.
Documentation of influenza for the current year.
COVID-19 vaccinations
Pay Range: $25.50 - $35.00 Other Duties: This is not a comprehensive list of all duties, responsibilities, or activities that may be required for this position. Position requirements including duties, responsibilities, or activities may change at any time, with or without notice.
Sound Family Medicine is a smoke-free, drug-free workplace. All employment offers are conditioned upon acceptable pre-employment drug tests which include testing for the use of marijuana and nicotine.
This role is a safety-sensitive position for which impairment while working presents a substantial risk.
As part of our commitment to a healthy workplace, we require employees to obtain an annual flu immunization as well as all employees be fully vaccinated for COVID-19 by October 18, 2021.
Courier
Sound Family Medicine job in Puyallup, WA
The Courier is an integral part of the company and is responsible for delivering and sorting mail, equipment, medical supplies, and lab samples between locations throughout the Puyallup and Bonney Lake areas. This position requires the ability to prioritize deliveries and pickups throughout the route while maintaining a high level of customer service.
Schedule: 11am - 7:30pm M-F with 30 min break. Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Drive scheduled pickup and delivery route throughout the Bonney Lake and Puyallup areas.
Transports mail, equipment, medical supplies, and lab samples to various locations in the schedule pickup and delivery route.
Arrive at scheduled stops on time. Reports delays, accidents or other traffic/transportation situations that arise the could cause a delay in the schedule.
Load and unloads courier vehicle at each stop, entering buildings and deliver materials to designated person(s).
Pick up and drop off mail from the post office. Run outgoing mail through the postage meter in mailroom prior to dropping off at the post office.
Process and sort mail in the mailroom and at various stops and in the mailroom.
Inspects the vehicle equipment and gauges to ensure vehicle is safe to operate and has appropriate fuel to reach each location. Immediately notifies supervisor if there is a concern or any mechanical problems.
Supervisory Responsibilities:
This position does not have any supervisory responsibilities.
Work Environment:
This position is an active role and will frequently work both inside and outside. This position will drive in various weather conditions, may come into contact with exhaust fumes from vehicles while traveling, and vibration from the vehicle. This position will transport lab samples, medical equipment, and supplies that may have bodily fluids. The noise level while inside is usually moderate to quiet. The noise level while outside can be moderate to loud depending on traffic and other factors. This role will interact with patients, coworkers, venders, and the public. Must be able to communicate in fluently in English when writing and speaking. This role will use standard office equipment such as computers, phones, copiers, and mail meter.
Physical Demands:
Reasonable accommodations may be made to enable individual with disabilities to perform the physical requirements of this position.
Will frequently sit, stand, walk, talk, and hear.
Will occasionally bend, squat, kneel, reach about shoulders, and grasp/use fingers to manipulate items.
Ability to push, pull, and lift up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus.
Ability to read maps and follow written and verbal demographic directions.
Travel:
This position will drive locally in the Puyallup and Bonney Lake areas throughout the day.
Education and Experience:
Education: High School Diploma or Equivalent: Required
Certification/Licensures: Valid driver's license: Required
Acceptable driving record: Required
Experience: Previous courier or delivery driver experience: Preferred
Other Duties:
This is not a comprehensive list of all duties, responsibilities, or activities that may be required for this position. Position requirements including duties, responsibilities, or activities may change at any time, with or without notice.
Sound Family Medicine is a smoke-free, drug-free workplace. All employment offers are conditioned upon acceptable pre-employment drug tests which include testing for the use of marijuana and nicotine. As part of our commitment to a healthy workplace, we require employees to obtain an annual flu immunization as well as all employees be fully vaccinated for COVID-19 by October 18, 2021.
Physician Assistant
Sound Family Medicine job in Puyallup, WA
We understand that choosing a family medical practice is about more than just working in your field of choice. This is also a decision about the lifestyle you create for you and your family. At Sound Family Medicine, we are as dedicated to your success as you are. When you join us you are joining an established company with a solid business model in place, so that you can concentrate on what really matters - practicing medicine. Our fantastic administrative and support teams have helped our steady growth for the past 30 years and allowed us to become the largest physician-owned practice in Pierce County.
We are dedicated to helping our physicians, physician assistants, and ARNP's continue to learn and grow as individuals within the organization. Our innovative approach fosters mutual respect and the development of positive, productive working relationships. With our flexible programs and cutting edge technology, you will also have ample time for a quality family or personal life. This sets us apart from larger healthcare systems and contributes to our provider's job satisfaction.
Sound Family Medicine provides options to include full spectrum family medicine with maternity care, office procedures, inpatient medicine and/or clinic only. We are committed to maintaining our reputation as a cutting-edge, patient-centered private practice while supporting you in growing your ability to deliver the kind of medicine you believe in. The Opportunity The Physician Assistant will provide advanced primary care to patients in our facility under the mentorship of a Supervising Physician. This role examines patients, takes medical histories, and treats patients with comprehensive and compassionate care. This candidate will work alongside Nurse Practitioners, Physicians, and Medical Assistants to ensure each patient is cared for. To be successful in this role, we're looking for someone who can: Provide comprehensive and compassionate patient care.
Help provide primary care to patients.
Perform physical exams and patient observations.
Record patient medical histories and symptoms.
Create patient care plans and contribute to existing plans.
Order, administer and analyze diagnostic tests.
Monitor and operate medical equipment.
Diagnose health issues.
Detect changes in a patient's health and change treatment plans as necessary.
Administer medicines and treatments.
Evaluate responses to treatments and medications.
Consult with healthcare professionals.
Train patients and families on managing illnesses or injuries and disease prevention.
Education and Experience:
State of Washington Physician Assistant License: Required
One year experience working as a Physician Assistant: Preferred
NCCPA Board Certification: Required
CPR and/or BLS Certification: Required
Health Requirements:
Documentation of Hep B vaccination or proof of immunity (titer).
Documentation of negative TB test.
PPD skin test or QuantiFERON test completed within the last calendar year.
Documentation of MMR or immunity status.
Documentation of Varicella vaccine or immunity status.
Documentation of TDaP vaccine within the last 10 years.
Documentation of influenza for the current year.
COVID-19 vaccinations
Summary of benefits as a Sound Family Medicine Provider:
Base salary guarantee while you establish your practice
Competitive salary including production bonus
All providers have input to practice decisions and partner physicians have governance over final decision making.
Customized marketing plan to help quickly establish your patient panel
Expense reimbursement for continuing medical education (CME), dues and memberships
4 Weeks of paid time off plus 8 paid holidays
Additional benefits include:
Base and buy-up medical insurance options
Base and buy-up dental plan options
Eye care benefits at no cost at the employee level
Company paid Life insurance and AD&D insurance
Life insurance coverage at great rates
Long Term Disability Insurance (company paid)
401(k) Safe Harbor Plan with company Match plus profit sharing
Employee Assistance Program
Discounts for Verizon Wireless
Sound Family Medicine is a smoke-free, drug-free workplace. All employment offers are conditioned upon acceptable pre-employment drug tests which include testing for the use of marijuana and nicotine.
This role is a safety-sensitive position for which impairment while working presents a substantial risk.
As part of our commitment to a healthy workplace, we require employees to obtain an annual flu immunization as well as all employees be fully vaccinated for COVID-19 by October 18, 2021.
Medical Front Office
Tukwila, WA job
Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience. Responsibilities * Greet patients and visitors * Communicate wait times to patients and direct them accordingly * Obtain authorization, as needed, to process patients for services * Check in patients using appropriate patient management system * Explain all required forms to patients and ensure proper completion of all paperwork * Answer incoming telephone lines and direct the caller accordingly * Contact patients regarding appointment reminders, rescheduling, or cancellations. * Check out patients in appropriate patient management system and distribute records * File paperwork, medical records, and correspondence * Maintain inventory of office supplies and printed forms * Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms * Follow HIPAA guidelines and safety rules * Attend center staff meetings * Participate in initial and ongoing training as required * Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group * Assist Center Operations Director or other leader in managing daily administrative functions * Assist in maintaining a neat, clean, and orderly appearance throughout the facility * Use employer reporting tool to scan and distribute employer results and paperwork * Review clinician transcriptions and enter applicable charges via internal charge entry system. * Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: High School Diploma or GED Job-Related Experience * 6 months to 1 year * Working knowledge of state-specific occupational medicine requirements preferred Job-Related Skills/Competencies * Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility * Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions * Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism * The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies * Demonstrated effective communication and interaction with employers, patients, providers, and other employees * Demonstrated ability to maintain working relationship with all levels of employees * Demonstrated excellent customer service skills * Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications * Ability to perform all aspects of front office operations * Drive to achieve or exceed established service standards Additional Data *
401(k) Retirement Plan with Employer Match * Medical, Vision, Prescription, Telehealth, & Dental Plans * Life & Disability Insurance * Paid Time Off & Extended Illness Days Offered * Colleague Referral Bonus Program * Tuition Reimbursement * Commuter Benefits * Dependent Care Spending Account * Employee Discounts This position is eligible to earn a base compensation rate in the state range of $21.27 to $27.65 hourly depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority. * External candidates: submit your application on concentra.com/careers * Current colleagues: visit the internal career portal on the main page of MyConcentra to apply * Center Achievement Bonuses This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veterans
Auto-ApplyArnp
Sound Family Medicine job in Puyallup, WA
We understand that choosing a family medical practice is about more than just working in your field of choice. This is also a decision about the lifestyle you create for you and your family. At Sound Family Medicine, we are as dedicated to your success as you are. When you join us you are joining an established company with a solid business model in place, so that you can concentrate on what really matters - practicing medicine. Our fantastic administrative and support teams have helped our steady growth for the past 30 years and allowed us to become the largest physician-owned practice in Pierce County.
We are dedicated to helping our physicians, physician assistants, and ARNP's continue to learn and grow as individuals within the organization. Our innovative approach fosters mutual respect and the development of positive, productive working relationships. With our flexible programs and cutting edge technology, you will also have ample time for a quality family or personal life. This sets us apart from larger healthcare systems and contributes to our provider's job satisfaction.
Sound Family Medicine provides options to include full spectrum family medicine with maternity care, office procedures, inpatient medicine and/or clinic only. We are committed to maintaining our reputation as a cutting-edge, patient-centered private practice while supporting you in growing your ability to deliver the kind of medicine you believe in. The Opportunity
The Nurse Practitioner is primarily responsible for providing medical care within Sound Family Medicine locations. In this role, you will be responsible for exercising considerable judgment in applying professional knowledge in managing patient problems within established policies and practices. Unlike employed practices, these are governed by you and your colleagues. You will contribute to the success of the practice by providing prompt, efficient, and friendly patient service via in person, electronically or over the phone as needed. To be successful in this role, we're looking for someone who can: Provide comprehensive and compassionate patient care.
Assess patient health status including state of wellness, adherence to care plan, and determine appropriate diagnostic and therapeutic procedures.
Provide acute and chronic patient care including taking history, performing physicals, monitoring therapies, suturing wounds and giving injections and medications.
Provide continuity of care. Respond to emergencies including use of CPR. Document patient information and care provided in patient record with consultation from other staff, as needed.
Demonstrate the knowledge and skill necessary to provide care/service appropriate to the age of the patient you serve.
Initiate and participate in quality assurance and quality improvement activities based on the four components of quality: customer satisfaction, employee satisfaction, process improvement, and financial impact.
Communicate accurate and pertinent information with providers and other members of the care delivery team to facilitate effective and efficient patient care.
Triage patient calls and evaluate patient problems. Educate patients and families as appropriate.
Maintain strict patient confidentiality.
Serve as a leader and resource to the team you work with
Provide compassionate care that is delivered with respect and honesty to your patients and team.
Demonstrate the ability and willingness to learn unfamiliar tasks and equipment operation within the scope of position and to accept change in a positive and professional manner.
Maintain professional affiliations and enhance professional development to keep current in the latest health science and standards. Select appropriate avenues for continuing medical education credits to achieve recertification requirements.
Serve as a role model to your colleagues and team.
Adhere to and enforce clinic guidelines and polices/procedures.
Required Education and Experience
Graduate of AMA accredited program: Required
State of Washington Advanced Registered Nurse Practitioner License: Required
One year experience working as an ARNP: Preferred
Board Certification: Required
CPR and/or BLS Certification: Required
Health Requirements:
Documentation of Hep B vaccination or proof of immunity (titer).
Documentation of negative TB test.
PPD skin test or QuantiFERON test completed within the last calendar year.
Documentation of MMR or immunity status.
Documentation of Varicella vaccine or immunity status.
Documentation of TDaP vaccine within the last 10 years.
Documentation of influenza for the current year.
COVID-19 vaccinations
Summary of benefits as a Sound Family Medicine Provider:
Base salary guarantee while you establish your practice
Competitive salary including production bonus
All providers have input to practice decisions and partner physicians have governance over final decision making.
Customized marketing plan to help quickly establish your patient panel
Expense reimbursement for continuing medical education (CME), dues and memberships
4 Weeks of paid time off plus 8 paid holidays
Additional benefits include:
Base and buy-up medical insurance options
Base and buy-up dental plan options
Eye care benefits at no cost at the employee level
Company paid Life insurance and AD&D insurance
Life insurance coverage at great rates
Long Term Disability Insurance (company paid)
401(k) Safe Harbor Plan with company Match plus profit sharing
Employee Assistance Program
Discounts for Verizon Wireless
Sound Family Medicine is a smoke-free, drug-free workplace. All employment offers are conditioned upon acceptable pre-employment drug tests which include testing for the use of marijuana and nicotine.
This role is a safety-sensitive position for which impairment while working presents a substantial risk.
As part of our commitment to a healthy workplace, we require employees to obtain an annual flu immunization as well as all employees be fully vaccinated for COVID-19 by October 18, 2021.
Medical Billing Specialist
Sound Family Health job in Poulsbo, WA
Job DescriptionSalary: DOE
Billing Specialist needed for very busy family practice office in Poulsbo! The ideal applicant has a positive attitude, a welcoming smile, the ability to multi-task, detail oriented, and exceptional work ethic!
Job duties include:
Process refunds to patient and insurance carriers
Correct claim issues and resubmission of claims as appropriate
Assist in claim submission and accuracy of data
Work past due accounts and process in accordance to policy and procedures
Contact insurance carriers as needed to resolve claim issues
Communicate with patients via multiple different platforms such as phone/secure text and patient portal
Other duties as assigned
Working with your colleagues as a team player!
Job experience include:
High School degree or equivalent
Medical coding and billing: 1 year required
Experience with EHR(athena): Preferred
Knowledge with Microsoft Office, Excel and Teams
Job Type: Full-time
Pay: DOE
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee discount
Health insurance
Health savings account
Paid time off
Vision insurance
Medical Specialty:
Primary Care
Schedule:
10 hour shift
8 hour shift
No weekends
Work Location: In person
Medical Assistant Extern
Sound Family Medicine job in Puyallup, WA
Sound Family Medicine is a proud partner with numerous schools in the south Puget Sound area to offer the opportunity to complete a clinical externship as part of the student's training. The extern will be matched with an experienced medical assistant under the supervision of a Licensed Practical Nurse. Learning opportunities includes a range of duties and responsibilities:
Administering medications
Taking patient vitals
Triaging phone calls and making appropriate referrals
EPIC - Electronic Medical Records
Prescription refills
Lab work
Decision Making/Problem Solving: Able to identify existing or potential problems, gather relevant information, and analyze the information to identify possible causes of problems. Applies knowledge, experience, and common sense and considers alternatives when deciding on the best potential solutions.
Teamwork: Works together to achieve our goals, collaborating to achieve success and respecting our differences as people.
Work Environment: This position will work in an office environment with a moderate noise level. This role will interact with patients, coworkers, venders, and the public. This role will use standard office and medical equipment such as computers, phones, copiers, filing cabinets, fax machines, EKG machines, blood pressure cuffs, autoclave, and more. Must be able to communicate in fluently in English when writing and speaking. Physical Demands: Reasonable accommodations may be made to enable individual with disabilities to perform the physical requirements of this position. This position is primarily an active role; however, this position needs to file, communicate over the phone and in-person, and use standard office equipment. This position may be required to lift up to 15-20 pounds. Education and Experience:
High School Diploma or equivalent - Required
Currently enrolled in a trade school for Medical Assisting - Required
CPR and/or BLS Certification - Required
Other Duties: This is not a comprehensive list of all duties, responsibilities, or activities that may be required for this position. Position requirements including duties, responsibilities, or activities may change at any time, with or without notice.
Sound Family Medicine is a smoke-free, drug-free workplace. All employment offers are conditioned upon acceptable pre-employment drug tests which include testing for the use of marijuana and nicotine. As part of our commitment to a healthy workplace, we require employees to obtain an annual flu immunization as well as all employees be fully vaccinated for COVID-19 by October 18, 2021.
Check In Care Coordinator Per Diem - 10th St Walk In
Sound Family Medicine job in Puyallup, WA
Check-In Patient Care Coordinator Department: Front Office FLSA Classification: Non-Exempt Reports to: Clinic Manager The Check In Patient Care Coordinator is responsible for greeting patients at the front desk or on the phone, patient registration, promoting and providing customer service, scheduling patient appointments and transferring the caller to the appropriate person. The Check In Patient Care Coordinator also assists to ensure that provider's and other clinical staff maintains consistent and smooth patient flow. This position contributes to the success of the clinic by providing prompt, efficient, and friendly service via in person or over the phone. Schedule: This position does not have guaranteed hours. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Greet all patients in person and over the phone in a friendly manner
Obtain pertinent information to register patients including all appropriate patient signatures (e.g. assignment of benefits, payment responsibility).
Schedule appointments which correctly and accurately correspond to each physician's template. Perform verification duties.
Responsible for verifying patient wait times when placing a superbill in a provider's in box.
Monitor the waiting area, communicating information to patients as needed.
Maintain organization of workstation and supplies, as well as waiting room area.
Responsible for monitoring phone queue; providing back up support to call center staff as needed.
Accept and relay messages accurately and efficiently.
Maintain and protect each patient's right to confidentiality.
Update established accounts and information on the computer; process charge tickets. Reconcile charge tickets with the number of patients seen daily.
Calculate payments due at time of service and collect appropriate amount from the patient during checkout. Share information appropriately and in a timely manner.
Promptly identify problems and effectively utilize resources to address problems in a satisfactory manner. Maintain quality of service during periods of increased or decreased patient load. Remain alert to special appointments such as drug testing, those requiring specialized paperwork, etc.
Other duties as assigned.
Competencies/Skills:
Job Knowledge: Understands the expectations of the position and consistently meets the objective of the role.
Productive: Consistently provides high quality work in a timely manner as expected.
Communication: Keeps staff informed and promotes open communication throughout the department and the company. Communicates effectively either orally or in writing.
Problem Solving/Decision Making: Uses sound judgement to gather and analyze data to make decisions that will produce the best outcome.
Supervisory Responsibilities: This position does not have any supervisory responsibilities. Work Environment: This position will work in a typical office environment with a moderate noise level. This role will use standard office equipment such as computers, phones, copiers, filing cabinets, and fax machines. Physical Demands:
Reasonable accommodations may be made to enable individual with disabilities to perform he physical requirements of this position. This position is primarily a sedentary role; however, this position need to file, communicate over the phone and in-person, and use standard office equipment. May be required to lift up to 10 pounds. Travel: Minimal local travel may be required for this position. Education and Experience:
High School Diploma or Equivalent: Required
1+ years front office experience: Preferred
Pay Range: $18.00 - $24.50 Other Duties: This is not a comprehensive list of all duties, responsibilities, or activities that may be required for this position. Position requirements including duties, responsibilities, or activities may change at any time, with or without notice.
Sound Family Medicine is a smoke-free, drug-free workplace. All employment offers are conditioned upon acceptable pre-employment drug tests which include testing for the use of marijuana and nicotine. As part of our commitment to a healthy workplace, we require employees to obtain an annual flu immunization as well as all employees be fully vaccinated for COVID-19 by October 18, 2021.
Per Diem Physical Therapist Assistant
Tacoma, WA job
Job Description
Concentra is hiring PRN Physical Therapist Assistants for primary coverage at our Tacoma clinic, with additional hours available at our Puyallup and Federal Way clinics as well. Flexible schedule offered (8-24 hours/week)
Concentra is a national health care company focused on improving America's workforce, one patient at a time. Through our affiliated clinicians, we provide occupational medicine, urgent care, primary care, physical therapy, and wellness services. Concentra also serves employers by providing a broad range of onsite health services in worksite medical facilities.
Concentra is now hiring a PRN physical therapy assistant. Compassion and interpersonal skills come first in this position as hundreds of concerned patients will seek out your assistance to ease their pain each year. As a Concentra Physical Therapist Assistant, you will be personally rewarded as you assist your patients in conquering their injuries.
Responsibilities
Under the direct supervision of a licensed Physical Therapist, performs client treatment programs and activities as prescribed and provide technical assistance regarding therapeutic programs, methods, and equipment, in accordance with Concentra Medical Centers Injury Process Management and philosophy of rehabilitation in occupational medicine.
Qualifications
Graduate of an accredited Physical Therapist Assistant program with an Associate's degree
Licensure/registration requirements of the state of jurisdiction
Physician
Sound Family Medicine job in Puyallup, WA
Physician Sound Family Medicine provides options to include full spectrum family medicine with maternity care, office procedures, adult inpatient medicine and clinic only. We are committed to maintaining our reputation as a cutting-edge, patient-centered private practice while supporting you in growing your ability to deliver the kind of medicine you believe in. The Physician is primarily responsible for providing medical care within Sound Family Medicine locations. In this role, you will be responsible for exercising considerable judgment in applying professional knowledge in managing patient problems within established policies and practices. Unlike employed practices, these are governed by you and your colleagues. You will contribute to the success of the practice by providing prompt, efficient, and friendly patient service via in person, electronically or over the phone as needed. To be successful in this role, we're looking for someone who can: Provide comprehensive and compassionate patient care.
Assess patient health status including state of wellness, adherence to care plan, and determine appropriate diagnostic and therapeutic procedures.
Provide acute and chronic patient care including taking history, performing physicals, monitoring therapies, suturing wounds and giving injections and medications.
Provide continuity of care. Respond to emergencies including use of CPR. Document patient information and care provided in patient record with consultation from other staff, as needed.
Demonstrate the knowledge and skill necessary to provide care/service appropriate to the age of the patient you serve.
Initiate and participate in quality assurance and quality improvement activities based on the four components of quality: customer satisfaction, employee satisfaction, process improvement, and financial impact.
Communicate accurate and pertinent information with providers and other members of the care delivery team to facilitate effective and efficient patient care.
Triage patient calls and evaluate patient problems. Educate patients and families as appropriate.
Maintain strict patient confidentiality.
Serve as a leader and resource to the team you work with
Provide compassionate care that is delivered with respect and honesty to your patients and team.
Demonstrate the ability and willingness to learn unfamiliar tasks and equipment operation within the scope of position and to accept change in a positive and professional manner.
Maintain professional affiliations and enhance professional development to keep current in the latest health science and standards. Select appropriate avenues for continuing medical education credits to achieve recertification requirements.
Serve as a role model to your colleagues and team.
Adhere to and enforce clinic guidelines and polices/procedures.
Other duties as assigned
REQUIRED EDUCATION AND EXPERIENCE
Graduate of AMA accredited program: required
REQUIRED KNOWLEDGE AND ABILITIES To perform this job successfully, an individual must be able to perform the essential duties of this job. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Ability to read, write, communicate, and interpret information accurately in English.
Ability to work in a stressful environment and to respond to emergency/crisis situations.
Knowledge of acute and chronic care protocols, administration of medications, delivering physical care following treatment plan.
Ability to make responsible decisions within the scope of a medical practitioner.
Knowledge of how to assess patient health and measure / record physiologic and growth indices.
Knowledge of health promotion principles and techniques and patient learning measurements. Ability to develop health education programs and materials.
Skill in gathering and analyzing physiological, socioeconomic and emotional patient data.
Skill in accurately evaluating patient problems in person or via phone and providing appropriate advice, intervention or referral.
Skill in evaluating and revising care plan based on patient changes.
Ability to document clinical information in patient charts clearly and concisely.
Knowledge of needs of client populations and treatment sources.
Ability to plan, assign and direct the work of others.
Ability to communicate effectively orally and in writing.
Ability to read, analyze and interpret practice standards, professional journals, technical procedures and government standards and regulations.
Ability to effectively present information and respond to questions from managers, employees, patients, professionals and the general public.
Skill in reviewing clinical work of others according to professional standards (not to exceed clinical licensure/expertise) and practice guidelines.
Ability to organize and integrate organizational priorities and deadlines.
Ability to solve complex problems and deal with a variety of issues.
Computer skills, including email, word processing, work scheduling systems and related facility software.
Ability to sit, stand, bend and stoop for periods of time. Ability to exert up to 50 pounds of force occasionally.
Health Requirements:
Documentation of Hep B vaccination or proof of immunity (titer).
Documentation of negative TB test.
PPD skin test or QuantiFERON test completed within the last calendar year.
Documentation of MMR or immunity status.
Documentation of Varicella vaccine or immunity status.
Documentation of TDaP vaccine within the last 10 years.
Documentation of influenza for the current year.
COVID-19 vaccinations
Sound Family Medicine is a smoke-free, drug-free workplace.
This role is a safety-sensitive position for which impairment while working presents a substantial risk.
All employment offers are conditioned upon acceptable pre-employment drug tests which include testing for the use of marijuana and nicotine. As part of our commitment to a healthy workplace, we require employees to obtain an annual flu immunization as well as all employees be fully vaccinated for COVID-19 by October 18, 2021.
Physical Therapist
Tukwila, WA job
Bonus Potential! Monthly and Quarterly Bonus Incentives! Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
As a Physical Therapist, your responsibilities include providing rehabilitative services for disabled, injured, and diseased patients within the center. You'll align with Concentra Medical Centers' Injury Process Management, their rehabilitation philosophy in occupational medicine, and relevant policies, practices, and regulations.
Responsibilities
* Ensure delivery of high quality patient care services
* Perform direct patient care, including evaluation of muscle, skeletal, neurological and other physical problems
* Support and encourage multidisciplinary coordination of treatment
* Ensure proper documentation of patient care
* Maintain professional standards through compliance with quality assurance policies/ procedures as well as applicable regulations and corporate policies
* Implement effective communication with own and other departments' staff, with medical staff and patients to ensure coordinated efforts and provision of high quality service and optimal patient care
* Demonstrate effective problem-solving and conflict-resolution abilities
* Inform Administrator of department problems, needs and solutions in a timely manner
* Plan, design, implement and interpret specific physical therapy treatment programs for patients to facilitate the patient's recovery and attainment of maximum physical potential
* Educate patients in the proper care and use of supports and performance of exercise programs
* Perform or delegate patient treatment to include modalities, therapeutic exercises, gait training and hydrotherapy
* Follow appropriate documentation and reporting procedures
* Secure prescription for each patient treated
* Work closely with the physician to ensure comprehensive delivery of services and quality patient care
* Assist marketing staff with tours as necessary
* Take all necessary precautions to protect center assets and property against loss or waste through negligence or dishonesty
* Participate in professional development by attending center meetings and outside educational seminars
* Communicates with the Outcome Assurance Injury Coordinator or the Case Manager for each patient
* Communication regarding the patients' objective progress, compliance with the program, compliance with attendance of scheduled appointments, the therapist's estimated time frame until discharged from therapy
* Participates in clinical instruction of university occupational therapy and/or occupational therapist assistant students
* Participates with the evaluation of the effectiveness of the rehabilitation quality management process and assist in new and improved processes
* Ensures compliance with rules and regulations established by the relevant licensing, certification and accrediting bodies
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
* Bachelor's Degree from an accredited Physical Therapy program
* Masters' Degree from an accredited Physical Therapy program, preferred
* Ortho-outpatient experience, preferred
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Demonstrated willingness to participate in initial and ongoing training as required.•
* Demonstrated effective communication and interaction with employers, patients, providers and other employees Demonstrated ability to maintain working relationship with all levels of employees
* Demonstrated excellent customer service skills
* Demonstrated computer skills
* Knowledge of common safety hazards and precautions to establish a safe work medical environment
* Skill in developing and maintaining patient care records and writing reports
* Skill in time management, planning and workload control
* Skill in identifying problems and recommending solutions
* Skill in developing and maintaining medical quality assurance and quality control standards
* Skill in establishing and maintaining effective communication and working relationships with Management, patients, medical staff and the general public
* Must successfully complete orientation and training as well as demonstrate competency in all required physical therapy tasks
Additional Data
* Generous paid time off (PTO)
* Paid holidays
* Paid sick/EID days
* Set schedule
* Flexible per diem opportunities*
* Medical and prescription plans
* Basic and enhanced dental and vision plans
* Supplemental health benefits (accident, critical illness, hospital indemnity insurance)
* LifeWorks employee assistance program
* Company-funded HSA
* Short-term disability
* Pre-tax spending accounts (health care and dependent care FSA)
* Training provided in our world-class occupational medicine process management model*
* Medical experts panel (MEP)
* Concentra CEU courses
* New hire learning program
* Occupational Health University
* Leadership development program
* Manual therapy certification
* Yearly CEU stipend and CEU time
* Tuition reimbursement
* Professional On-demand Learning Modules*
* Malpractice insurance*
* Unmatched opportunities for advancement locally and nationally*
* Traditional and Roth 401(k) with employer match*
* Competitive salary*
* Colleague referral bonus program*
* Colleague discount program*
* Life insurance/disability
* Pre-tax spending accounts
* Relocation assistance (when applicable)
* Incentive/RVU bonus
* Commuter benefits
* Identity theft services
* Company-paid long-term disability
This position is eligible to earn a base compensation rate in the state range of $_ to $_ annual salary depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.
* External candidates: submit your application on concentra.com/careers
* Current colleagues: visit the internal career portal on the main page of MyConcentra to apply
* Accepting applications on an ongoing basis
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an Equal Opportunity Employer, including disability/veterans
Auto-ApplyMedical Assistant
Sound Family Health job in Poulsbo, WA
Join Our Caring Family at Sound Family Health!
About Us:Welcome to Sound Family Health, a thriving private family practice clinic that has been serving our community with dedication since 2009. We pride ourselves on our exceptional healthcare team, committed to delivering top-notch patient care. Are you ready to join a supportive and passionate environment where your contributions truly matter?
Your Role:We are looking to expand our family with a full-time Certified/Registered Medical Assistant who is not just skilled, but also enthusiastic about making a difference. If you thrive in a dynamic setting, possess excellent time management skills, excel at multitasking, and are a collaborative team player, we want to hear from you!
What Were Seeking:The ideal candidate is a quick learner, proficient in various computer programs, has outstanding phone etiquette, and is consistently reliable.
Key Responsibilities:As a Certified Medical Assistant, your clinical duties will include:
Welcoming patients and recording vital signs
Administering immunizations and medications
Assisting physicians with minor procedures
Performing EKGs, spirometry, nebulizers, and ensuring the sterilization of medical instruments
On the administrative side, you will:
Handle triage via phone
Update patient medical records
Process medication refill requests
Manage insurance referrals and prior authorizations
Qualifications:
Current Medical Assistant License from the State of Washington (certified or registered)
Preferred: 1+ years of experience (not mandatory)
Experience with Athena and/or eClinicalworks EMR is a plus
Why Join Us?This full-time position offers a 40-hour work week, Monday through Friday (MA's schedule allow 1 day off throughout the week), from 7:30 AM to 5:00 PM, with weekends off to recharge. We offer competitive compensation based on experience and provide health, dental, and vision benefits, along with a 401K plan to support your future.
If you're ready to make a meaningful impact in the lives of our patients and grow with a fantastic team, we invite you to submit your cover letter and resume. Let's embark on this rewarding journey together!
Job Type: Full-time
Pay: $22.90 - $23.91 per hour. Starting and DOE
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee discount
Health insurance
Health savings account
Life insurance
Paid sick time
Paid time off
Vision insurance
Medical Specialty:
Primary Care
Schedule:
10 hour shift
8 hour shift
Monday to Friday
No weekends
Education:
High school or equivalent (Required)
Experience:
EMR systems: 1 year (Required)
Patient care: 1 year (Required)
License/Certification:
Medical Assistant License (Required)
BLS Certification (Required)
Ability to Relocate:
Poulsbo, WA 98370: Relocate before starting work (Required)
Work Location: In person