Service Representative jobs at Schools - 190 jobs

APPLICANT SERVICE REPRESENTATIVE (2 POSITIONS AVAILABLE) Administrative Support Assistant IIAdmissions and Recruitment Salary Range: $3,680 - $5,417/Monthly (Budgeted Hiring Salary $3,680) Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m. Occasional evening, or weekend, work may be required; non-exempt classification. Essential Functions : Reporting to the Associate Director of Admissions, the incumbent will become a central figure in our admissions team, to make the college journey smoother and more accessible for our prospective students. The incumbent is responsible for the processing of undergraduate and graduate application documents and responding to admissions related inquiries. The incumbent will conduct applicant follow-up for the online Cal State Apply admission applications and assist with the manual review and entry of paper applications. The incumbent will determine appropriate coding for transcripts and supporting documents and enter (scan and verify) application data into CMS (Content Management System) Student System. The incumbent will update necessary screens/items as appropriate into CMS and follow established entry and imaging procedures for documents, to prepare admission files for the evaluation teams. The incumbent will assist with data resolution and maintenance, student biographical/directory data updates and corrections. The incumbent will review admission appeal and application fee waiver requests. Additionally, the incumbent will respond to inquiries from applicants, current students, staff and campus community, and assist in the training of others. Required Qualifications & Experience : Equivalent to two years of general office experience, which included providing work direction or acting as a lead to lower level staff. The incumbent must have data entry experience. The incumbent must have fundamental writing and presentation skills to effectively communicate standard information. The incumbent must possess the ability to understand standard office procedures; operate office equipment and computer applications; perform basic arithmetic calculations; respond to routine inquiries and explain standard policies and procedures to others; and follow established procedures, maintain a high level of accuracy and maintain cooperative working relationships. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Experience working within a student services-oriented environment. Must be able to work independently and in a high pressure/high volume work environment, with public contact. Be a quick learner, multi-task oriented, and consistently demonstrate a positive attitude, professionalism, student centered philosophy, and teamwork. Closing Date : Review of applications will begin on September 12, 2024, and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line ************** 24-hour Dial-A-Job Line ************** Advertised: Aug 29 2024 Pacific Daylight Time Applications close:

Text henleyjobs to 23000 to start your application today! Message and data rates may apply. Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? Whether you are looking for a part‑time job with flexible hours, or a full‑time career with excellent advancement opportunities, Henley Companies, the largest franchisee of Valvoline Instant Oil Change, is proud to offer you the tools necessary to succeed. We welcome all types of talent - no matter your background or experience. Wherever your confidence level is, we'll make sure you're trained in the services we offer including changing oil, check/filling vehicle fluids or inspecting/replacing lights and wipers. Our team of trainers are equipped to lead you through the path of self‑made success. That's why we do not require any experience in our service centers! It doesn't matter if you're a recent high‑school grad, a well‑seasoned professional looking for a change, a veteran transitioning back into civilian life or somewhere in the middle. THE TOOLS WE'LL PROVIDE TO YOU Paid on‑the‑job training No late evenings - Most locations close by 7pm Competitive pay set at $24.00 per hour Now offering Earned Wage Access through DailyPay! Promoting from within - 95% of upper‑level management started out in an entry‑level position Safety Shoes, Uniforms & Personal Protective Equipment (PPE) Tuition Reimbursement Employee Discount - 50% off most services for up to 2 vehicles Medical, Dental, Vision, and 401(k) Savings plan Terms and conditions may apply and benefits may differ depending on location Responsibilities Provide exceptional customer service and address any concerns or questions. Perform oil changes, filter replacements, and lubrication services for vehicles. Inspect vehicles for any potential issues or areas that require attention. Conduct basic maintenance tasks such as tire rotations and fluid level checks. Basic computer knowledge/aptitude Keep track of inventory and ensure all supplies are readily available. Maintain a clean and organized work environment. Follow safety protocols and guidelines to ensure a safe working environment. Requirements Attention to detail and ability to follow instructions. Excellent problem‑solving skills Strong customer service and communication skills Ability to work in a fast‑paced environment and handle multiple tasks. Able to learn and follow the VIOC SuperPro process for all services. Must have reliable transportation. Essential Functions Inspecting and replacing car lights and wipers. Check fluid levels and add fluids to vehicle when necessary. Inspect/replace engine air filter and cabin air filter. Add oil to engine in the proper amount based on specifications of vehicle make/model. Able to remove/rotate/lift/reinstall tires for tire rotation service. Lubricate necessary components of the chassis/driveline. Perform additional services on cooling systems and transmissions. Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed. Able to move from bay to bay to perform services on multiple vehicles. Frequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication) Able to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk. Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle. Able to move/transport items up to approximately 50 pounds. Able to work with tools to perform duties in tight sometimes hard to reach areas. Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order. In this position you will be subject to environmental conditions. Activities occur inside and outside and in varying temperature conditions. In this position you will be subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level. In this position you will be subject to hazards. Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals. In this position you will be subject to atmospheric conditions. One or more of the following conditions that may affect the respiratory system or skin: fumes, odors, dust, mists, gases, restricted ventilation. In this position you will be required to function in narrow aisles or passageways such as catwalks. The above description is not intended to be an “all‑inclusive” list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job. Henley Companies and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law. We participate in the E‑Verify program. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

Guest Services Representatives play an integral role in developing the overall guest experience during Sacramento Republic FC matches at Heart Health Park. Guest Services Representatives (GSRs) assist guests at matches with wayfinding and problem solving, while maintaining a passionate, energetic, and enthusiastic disposition. GSRs work to provide an elevated experience for fans through building relationships on matchday and sharing knowledge of the club and venue. This is a part-time seasonal role, spanning from January to November. RESPONSIBILITIES: Greet fans and assist them in finding their ticketed seats. Examine and interpret tickets to answer any seating questions. Maintain comprehensive knowledge of venue, policies, and operational plans to ensure a seamless matchday experience. Assist with wayfinding throughout the venue. Build strong relationships with fans and maintain a visible presence during the event for any guest inquiries, comments, or concerns. Guide fans to exits or provide other instructions in case of emergency. Verify credentials for ingress into restricted areas. Search for lost articles or for parents of lost children. Other duties as assigned. QUALIFICATIONS: Must be willing and able to work flexible hours, including evenings, weekends, and/or holidays. Must be able to adhere to pre-scheduled shifts and be on-time for those shifts. Must be available for approximately 80% of all home matches, including the Home Opener (Saturday, March 7), State Fair (Saturday, August 1), and Season Finale (Saturday, October 24). Full 2026 schedule can be found here: **************************************** Able to work outdoors in inclement and/or hot weather. Able to stand, walk, or travel up and down stairs for extended periods of time. Strong communication and interpersonal skills with the ability to build relationships with guests and resolve issues efficiently. Able to adapt to changing priorities and work effectively in a fast-paced environment. Proven ability to collaborate effectively with team members and contribute to a positive work environment. Must be at least 18 years of age. Compensation: $16.90 Part-Time Seasonal: January - November *Must be available for staff training in late January, Home Opener match (Saturday, March 7), State Fair match (Saturday, August 1), and Season Finale match (Saturday, October 24). PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to remain in a stationary position, move around the stadium, inspect spaces and items, and communicate with guests and teammates. The employee constantly works in outdoor weather conditions. The employee is occasionally required to move items and ascend/descend stairs. Reasonable accommodations will be made to enable employees to perform the essential functions of their job. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Questions: Are you able to stand for at least 4 hours?

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . As a **Customer Success Consultant** , you will serve as a strategic partner and trusted advisor to Cengage customers within your assigned territory. Your mission is to ensure customers achieve their desired outcomes through the effective use of Cengage technology, driving adoption, and long-term value. **What you'll do here:** + Act as the designated point of contact for customers, building strong, enduring relationships throughout customer lifecycle. + Achieve and/or exceed established revenue targets by retaining and renewing Cengage customers. + Develop and implement tailored success plans that align with customer goals and increase product usage. + Provide proactive training and guidance aligned with customer objectives, standard methodologies, and usage data. + Advocate for customers during the resolution of high-severity issues, ensuring timely and effective outcomes. + Conduct regular health checks to assess value realization and identify opportunities for growth. + Analyze customer data to uncover risks, renewal challenges, and upsell opportunities. **Skills you will need here:** + Proven ability to quickly learn and master new systems and applications. + Excellent communication and presentation skills. + Strong analytical skills with the ability to translate data into actionable insights. + Ability to explain technical concepts in a clear, business-friendly manner. + Skilled at managing and prioritizing multiple customer needs simultaneously. **Preferred:** + Bachelor's degree preferred. + 5+ years of experience in a Sales or Customer Success role. + Experience in Educational Technology or Higher Education. + Familiarity with the Higher Education landscape, including Learning Management Systems (LMS). + Requirement to travel between 20-30% by both air and car Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com . **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $67,000.00 - $87,100.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see ************************************************************ As a Customer Success Consultant, you will serve as a strategic partner and trusted advisor to Cengage customers within your assigned territory. Your mission is to ensure customers achieve their desired outcomes through the effective use of Cengage technology, driving adoption, and long-term value. What you'll do here: Act as the designated point of contact for customers, building strong, enduring relationships throughout customer lifecycle. Achieve and/or exceed established revenue targets by retaining and renewing Cengage customers. Develop and implement tailored success plans that align with customer goals and increase product usage. Provide proactive training and guidance aligned with customer objectives, standard methodologies, and usage data. Advocate for customers during the resolution of high-severity issues, ensuring timely and effective outcomes. Conduct regular health checks to assess value realization and identify opportunities for growth. Analyze customer data to uncover risks, renewal challenges, and upsell opportunities. Skills you will need here: Proven ability to quickly learn and master new systems and applications. Excellent communication and presentation skills. Strong analytical skills with the ability to translate data into actionable insights. Ability to explain technical concepts in a clear, business-friendly manner. Skilled at managing and prioritizing multiple customer needs simultaneously. Preferred: Bachelor's degree preferred. 5+ years of experience in a Sales or Customer Success role. Experience in Educational Technology or Higher Education. Familiarity with the Higher Education landscape, including Learning Management Systems (LMS). Requirement to travel between 20-30% by both air and car Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $67,000.00 - $87,100.00 USD

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see ************************************************************ As a Customer Success Consultant, you will serve as a strategic partner and trusted advisor to Cengage customers within your assigned territory. Your mission is to ensure customers achieve their desired outcomes through the effective use of Cengage technology, driving adoption, and long-term value. What you'll do here: Act as the designated point of contact for customers, building strong, enduring relationships throughout customer lifecycle. Achieve and/or exceed established revenue targets by retaining and renewing Cengage customers. Develop and implement tailored success plans that align with customer goals and increase product usage. Provide proactive training and guidance aligned with customer objectives, standard methodologies, and usage data. Advocate for customers during the resolution of high-severity issues, ensuring timely and effective outcomes. Conduct regular health checks to assess value realization and identify opportunities for growth. Analyze customer data to uncover risks, renewal challenges, and upsell opportunities. Skills you will need here: Proven ability to quickly learn and master new systems and applications. Excellent communication and presentation skills. Strong analytical skills with the ability to translate data into actionable insights. Ability to explain technical concepts in a clear, business-friendly manner. Skilled at managing and prioritizing multiple customer needs simultaneously. Preferred: Bachelor's degree preferred. 5+ years of experience in a Sales or Customer Success role. Experience in Educational Technology or Higher Education. Familiarity with the Higher Education landscape, including Learning Management Systems (LMS). Requirement to travel between 20-30% by both air and car Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $67,000.00 - $87,100.00 USD

Job DescriptionStatus: Part-time, Non-Exempt, potential to become full-time Call Center Representatives at British Swim School Bay Area focus on customer experience, engagement, customer enrollment, and managing all customer inquiries and concerns. The CSR focus is to deliver exceptional solution-oriented customer service, process enrollment requests as needed and answer questions while making experiences personable and memorable verbally and electronically. Knowledge, Skills and Ability Enthusiastic, assertive personality with customer service skills Strong listener with a sense of urgency to resolve issues or provide solutions Effectively communicate with customers and employees, bi-lingual is a plus Disciplined to follow schedules, policies, and procedures of British Swim School Able to multi-task using phone systems and appropriate computer programs. Qualifications Minimum of two years of customer service and sales experience High School or some college education or equivalent experience. Must have quiet space without distractions for work Job Type: Part-time Salary: $20.00 per hour Expected hours: No less than 30 per week Experience level: 2 years Shift: Day shift Evening shift Rotating shift Weekly day range: Monday to Friday Rotating weekends Weekends as needed Work setting: Remote Work Location: Remote Flexible work from home options available.

Responsive recruiter Status: Part-time, Non-Exempt, potential to become full-time Call Center Representatives at British Swim School Bay Area focus on customer experience, engagement, customer enrollment, and managing all customer inquiries and concerns. The CSR focus is to deliver exceptional solution-oriented customer service, process enrollment requests as needed and answer questions while making experiences personable and memorable verbally and electronically. Knowledge, Skills and Ability Enthusiastic, assertive personality with customer service skills Strong listener with a sense of urgency to resolve issues or provide solutions Effectively communicate with customers and employees, bi-lingual is a plus Disciplined to follow schedules, policies, and procedures of British Swim School Able to multi-task using phone systems and appropriate computer programs. Qualifications Minimum of two years of customer service and sales experience High School or some college education or equivalent experience. Must have quiet space without distractions for work Job Type: Part-time Salary: $20.00 per hour Expected hours: No less than 30 per week Experience level: 2 years Shift: Day shift Evening shift Rotating shift Weekly day range: Monday to Friday Rotating weekends Weekends as needed Work setting: Remote Work Location: Remote Flexible work from home options available. Compensation: $20.00 per hour Working at British Swim School is more than just a job; it's a chance to create a lasting impact that could change a child's life. As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It's a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water. While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach. We also have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the “Survival of the Littlest.” Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.

Job description Job title: Call Center Sales Representative Reports to: Call Center Manager Status: Part-Time Are you passionate about water safety and enthusiastic about promoting swimming lessons? British Swim School Bay Area is looking for a dynamic and motivated Phone Sales Representative to join our team. In this remote role, you will be the first point of contact for potential customers, helping them understand the importance of water safety and the benefits of our swim lessons. Your primary goal is to connect with families, promote our programs, and enroll students in our swim school, ensuring they have a positive and impactful experience. Roles and Responsibilities: Engage with potential customers over the phone, providing information about our swim lessons and water safety mission. Answer inquiries and address concerns in a friendly and professional manner. Promote the benefits of our programs and guide families through the enrollment process. Maintain accurate records of customer interactions and follow-up activities. Achieve sales targets by enrolling students in our swim programs. Collaborate with the Aquatics team to stay informed about class schedules, promotions, and updates. Contribute to the overall success of British Swim School Bay Area by ensuring a high level of customer satisfaction. Qualifications: Strong verbal communication skills with the ability to engage and connect with potential customers over the phone. Proven experience in a sales role for 2+ years, preferably in a phone sales or customer service environment. A genuine interest in promoting water safety and the benefits of swimming lessons. Ability to understand customer needs, provide solutions, and ensure a positive experience. Strong organizational and time management skills to handle multiple inquiries and follow-up tasks efficiently. Proficient in using CRM software, email, and other communication tools to track customer interactions and manage sales activities. Ability to work independently in a remote setting, demonstrating initiative and a proactive approach to achieving sales targets. Flexibility to work evenings and weekends as needed to accommodate customer schedules. If you are a self-motivated individual with excellent communication skills and a passion for promoting water safety, we would love to hear from you! Join us in making a difference in the lives of families in the Bay Area by helping children learn essential swimming skills and safety practices! Job Type: Part-time Pay: From $20.00 per hour Expected hours: No less than 30 per week Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Work from home Experience level: 3 years Shift: 5-8 hour shifts anywhere between 8am-7pm Supplemental pay types: Performance bonus Quarterly bonus Weekly day range: Afternoon/Evening/Weekend flexibility required Work setting: Call center Remote Experience: Customer service: 1 year (Preferred) Location: San Francisco Bay Area, CA or Sonoma County (Required) Work Location: Remote Flexible work from home options available.

Responsive recruiter Job description Job title: Call Center Sales Representative Reports to: Call Center Manager Status: Part-Time Are you passionate about water safety and enthusiastic about promoting swimming lessons? British Swim School Bay Area is looking for a dynamic and motivated Phone Sales Representative to join our team. In this remote role, you will be the first point of contact for potential customers, helping them understand the importance of water safety and the benefits of our swim lessons. Your primary goal is to connect with families, promote our programs, and enroll students in our swim school, ensuring they have a positive and impactful experience. Roles and Responsibilities: Engage with potential customers over the phone, providing information about our swim lessons and water safety mission. Answer inquiries and address concerns in a friendly and professional manner. Promote the benefits of our programs and guide families through the enrollment process. Maintain accurate records of customer interactions and follow-up activities. Achieve sales targets by enrolling students in our swim programs. Collaborate with the Aquatics team to stay informed about class schedules, promotions, and updates. Contribute to the overall success of British Swim School Bay Area by ensuring a high level of customer satisfaction. Qualifications: Strong verbal communication skills with the ability to engage and connect with potential customers over the phone. Proven experience in a sales role for 2+ years, preferably in a phone sales or customer service environment. A genuine interest in promoting water safety and the benefits of swimming lessons. Ability to understand customer needs, provide solutions, and ensure a positive experience. Strong organizational and time management skills to handle multiple inquiries and follow-up tasks efficiently. Proficient in using CRM software, email, and other communication tools to track customer interactions and manage sales activities. Ability to work independently in a remote setting, demonstrating initiative and a proactive approach to achieving sales targets. Flexibility to work evenings and weekends as needed to accommodate customer schedules. If you are a self-motivated individual with excellent communication skills and a passion for promoting water safety, we would love to hear from you! Join us in making a difference in the lives of families in the Bay Area by helping children learn essential swimming skills and safety practices! Job Type: Part-time Pay: From $20.00 per hour Expected hours: No less than 30 per week Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Work from home Experience level: 3 years Shift: 5-8 hour shifts anywhere between 8am-7pm Supplemental pay types: Performance bonus Quarterly bonus Weekly day range: Afternoon/Evening/Weekend flexibility required Work setting: Call center Remote Experience: Customer service: 1 year (Preferred) Location: San Francisco Bay Area, CA or Sonoma County (Required) Work Location: Remote Flexible work from home options available. Compensation: $20.00 per hour Working at British Swim School is more than just a job; it's a chance to create a lasting impact that could change a child's life. As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It's a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water. While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach. We also have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the “Survival of the Littlest.” Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you've come to the right place. Learn more: ******************************** Major Duties Under general supervision, the Representative supports the Office of the Registrar by providing front-line assistance related to academic records, registration, and admissions policies. The incumbent's responsibilities include responding to inquiries from students, applicants, alumni, faculty, and the public through in-person, phone, email, and virtual platforms. The role processes a high volume of academic record transactions, including transcripts, enrollment verifications, demographic updates, and degree progress documentation. Accuracy, confidentiality, and timely service are essential, as is the ability to interpret university policies and communicate information clearly using multiple technologies. * Provide general assistance related to academic, registration, and admissions policies. * Works with applicants, current students, alumni, and general inquiries from the public via any combination of email, phone, in-person, tele-conferencing (Zoom, etc.), and/or online chat technology/third-party technology (ChatBot, CloudCard, etc.) as necessary. * Produce academic transcripts, degree progress reports, and enrollment verifications. * Process demographic information changes; other routine updates to academic records as deemed necessary. * Fulfill verification requests initiated by students and/or lenders. * Performs other duties as assigned. * NOTE: To view the full position description, including all of the required qualifications, copy and paste this link into your browser: ********************************************************* Qualifications * Equivalent to four (4) years of full-time, general office clerical and administrative support experience that has provided the applicant with the knowledge and abilities listed. * Equivalent to full-time college or university education/vocational school training in a business or job-related field may be substituted for up to two (2) years of the required experience on a year-for-year basis. Knowledge, Skills, & Abilities * Knowledge of academic, registration, and admissions policies and procedures, with the ability to accurately interpret and apply policy guidance when responding to inquiries from applicants, students, alumni, and the general public. * Skill in providing high-quality customer service across multiple communication platforms, including email, phone, in-person interactions, tele-conferencing, and online chat technologies, while conveying information clearly, professionally, and responsively. * Ability to process and maintain academic records with accuracy and attention to detail, including transcripts, enrollment verifications, degree progress reports, demographic updates, and verification requests, while ensuring data integrity and confidentiality. * Ability to organize, document, and route academic records efficiently, including recording receipt of transcripts and ensuring timely distribution to appropriate evaluators or advisors to support effective admissions and records processing. Pay, Benefits, & Work Schedule * The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver, and more. * Classification: 1035 / Administrative Support Coordinator / 1 * The anticipated HIRING RATE is $4047 per month. The salary range for this classification is: $4047 - $5896 per month. * HOURS: Full Time; 40 hours per week; Monday through Friday. * This is a Regular position with a one-year probationary period. * The individual hired for this role will physically work on-campus in Northridge. This is not a telecommute position. General Information * Applications received through January 23, 2026 will be considered in the initial review and review of applications will continue until the position is filled. * This position is sensitive as designated by the CSU. * A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position. * The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment. * Per the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. * Please note: California State University, Northridge (CSUN) is not currently sponsoring staff or management positions for H-1B employment visas. Applicants must be authorized to work for any employer in the United States. * Candidates should apply by completing the CSUN online application. To apply and for more detailed information on the application and hiring process, please visit this link: ******************** * The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination based on Age, Disability (physical or mental), Gender, Gender Identity (including Nonbinary or Transgender), Gender Expression, Genetic Information, Marital Status, Medical Condition, Nationality, Pregnancy or related conditions, Race or Ethnicity (including color, caste, or ancestry), Religion or Religious Creed, Sex (including Sex Stereotyping or Sex Characteristics), Sexual Orientation, and Veteran or Military Status. Our nondiscrimination policy is outlined in the Interim CSU Nondiscrimination Policy. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Talent Acquisition at ************. Advertised: Jan 09 2026 Pacific Standard Time Applications close: Jan 26 2026 Pacific Standard Time

Caltech is a world-renowned science and engineering institute that marshals some of the world's brightest minds and most innovative tools to address fundamental scientific questions. We thrive on finding and cultivating talented people who are passionate about what they do. Join us and be a part of the diverse Caltech community. Job Summary The Event Productions unit, situated within the Office of Strategic Communications, connects Caltech to the broader community and donors through the presentation of high-quality public events and programs. These programs may include the presentation of researchers and lecturers from Caltech as well as professional artists and performers from a broad range of disciplines. Under direct supervision of the Audience Services Manager, assists with audience services and front-of-house operations during Caltech public events. This is an occasional position; work hours and days may vary. The work schedule is assigned based on the event schedule. Some evening and weekend work required. There are multiple openings. Essential Job Duties Assist in ticket collection/audience counts. Greet patrons and assist them to their seats. Distribute programs to patrons, including preparation of insert materials, if any, and sorting unused programs. Set up and remove auditorium ropes, equipment, and displays. Assist with sales of refreshments and/or event merchandise outside the auditorium. This may include pushing and/or pulling rolling carts. Other duties as assigned. Perform work in accordance with Institute and regulatory agencies (e. g. , OSHA) safety standards and practices. Basic Qualifications Must possess good verbal communication and interpersonal skills. Must present an attitude of attentiveness, courtesy, and professionalism when dealing with patrons and other staff members. Exceptional customer service skills. Physical Requirements Physical strength to occasionally lift up to 15 pounds. Ability to bend in all directions, squeeze with arms and hands, climb stairs, and work outdoors. Ability to push and pull rolling items (e. g. , carts). Required Documents Resume

We're always looking for diverse, talented, service-oriented people to join our exceptional team. Service Delivery Rep II The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $22.00 - $31.90 Scheduled Weekly Hours: 25 What You'll Be Doing To serve as our Members' first channel of choice along with eServices, Chat, and Secure Message channels for their financial needs, to be there for our Members when they are unsure how to proceed, and to be there for them when other channels are unable to support their needs. Our job is to be ready and willing to consistently provide World-Class Personal Service on each and every contact. * Handle Member inquiries by leveraging knowledge and resources about various different products, services, processes, procedures, and policies. Navigate the internal support website to provide solutions and drive calls efficiently. Identify and collaborate with the appropriate support departments to ensure timely resolution of issues. * Suggest ways that our Members can easily access and manage their accounts. Proactively identify ways to help make their lives easier by sharing the benefits of different channels to increase convenience, ease of use, efficiency, or any additional assistance our Member may need. Understand which benefits are important to our Members and suggest personalized options for Members to better access and manage their accounts. * Perform account transactions and requests with accuracy, ensure your Members' needs are met by clearly answering all their questions, and seeking out assistance as needed. * Maintain the confidentiality of Credit Union and Member records. * Protect the security of our Members' accounts by properly identifying Members and listening for indications of Member impersonators and/or fraudsters before conducting transactions * Work independently while fostering strong team relationships by sharing knowledge, resources, trends, and best practices with teammembers. * Navigate various technology systems, work with multiple computer screens, and adapt to evolving software and technology enhancements. * Perform research on account and analyze account activity to help resolve Member inquiries and following through to resolution. * In-depth knowledge of our products and services to make recommendations which may be of benefit to our Members, including promotions and financial education resources. * Make decisions within prescribed approval limits and seek next level assistance with requests beyond teammember limits for additional Member advocacy. * Advocate for our Members and escalate issues as appropriate and work with other departments to set expectations and address Member concerns. * Supports service initiatives, participates in training or huddle sessions, and suggests opportunities to streamline processes and functions. * Serve as a mentor for new teammembers by providing peer coaching, sharing best practices, assisting with training, modeling the way, and actively recognizing others. * Areas of Responsibility: * Intermediate knowledge of account fraud transactions * Dispute and fraud card claim intake * Intermediate knowledge of credit card transactions * Intermediate knowledge of debit card transactions * Intermediate loan account maintenance * Set up electronic payments * Set up/revise/cancel ACH payments * Ability to process international and domestic wire transfers * Ability to process Secure Message correspondence * Intermediate knowledge of eServices and Chat channels * Intermediate knowledge of specialty products, i.e., Summer Saver, Paycheck Planner, and share certificates * Intermediate knowledge of retirement products * Facilitate account vesting changes * Verify Membership eligibility * Intermediate knowledge of NCUA share insurance coverage Additional Job Functions * Performs other duties as assigned * Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications * High School Diploma or GED required * 1-3 years of previous related experience required Knowledge, Skills, and Abilities * Essential communication skills include empathizing, being engaging, focused, and attentive, using reflective listening, and asking open-ended questions to build connections and be a trusted advisor. * Listens without interrupting * Asks questions to clarify and verify information * Recaps transaction to ensure understanding * Identifies essential information * Enters information quickly * Displays expected level of accuracy * Summarizes transaction clearly and concisely * Uses correct terminology * Problem-solving skills SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you're excited about a position or wanting to make a career change but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify.

Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit *********************************************************************************************************************************************************** . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit ************************************************************************* . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at ************************** . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. COVID-19 Vaccine Certification Information: CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at ****************************************************** and questions may be sent to *********************** Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Aug 08 2024 Pacific Daylight Time Applications close:

To provide voice, paging and emergency communication for the organization, business partners, and community served for the hospital. Demonstrates competency in the quality of work and knowledge of the job pertinent to the functioning of a Telecommunications Operator: Assist in the process of directing incoming and outgoing calls. Assist in proper processing of all code emergencies upon request via alarm panel or person to person. Assist in proper processing of all messages taken that are stored within the SDC IntelliDesk Call Processing System, at USC/Norris and USC/ University Hospitals to insure doctor / patient confidentiality. Assist in ensuring that all schedules housed within the Telecommunications department are kept up to date and readily accessed when needed. Assist in proper processing of all doctor and staff contact information and makes sure it is kept up to date and kept within the confines of the department. Maintains warm, courteous and professional behavior while conducting call processing procedures: Maintains consistent accuracy in message taking and the relaying of given information. Maintains a cooperative demeanor with irate callers and maintains the utmost of professionalism Assists with staff and patient call processing concerns with the utmost of professionalism. Demonstrates compliance to JCAHO requirements that are enforced by Telecommunications management. Monitors 23 alarm panels (USC/ University Hospital) and 6 alarm panels and (USC/Norris Cancer Hospital). Compiles call log information, pulling necessary data from SDC/ IntelliDesk at USC/Norris and USC/University Hospitals upon request. Assists with processing of conference calls for medical and hospital support staff. Effective prioritization of tasks, allocation of time and ability to adapt in a changing technological environment. Ensures all request for overhead paging are announced with clear and concise professionalism. Ensures current information is available on all medical staff and their coverage for the time they are away. Respectful and courteous at all times with professionalism in accordance to employee conduct policy. Basic typing and computer experience especially Microsoft Word. Works a consistent 40 hour week as a full-time employee an a set shift. Can work independently as well as part of a team. Always willing to take on new challenges and projects. Performs other duties as assigned. Required Qualifications: Req High school or equivalent Req Proficient verbal and written communication skills. Req Capable of communicating with all levels of employee-administrative to staff. Req Proficient in Microsoft Software (Word and Excel). Preferred Qualifications: Pref Experience in health care industry. Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) The hourly rate range for this position is $22.00 - $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************

To provide voice, paging and emergency communication for the organization, business partners, and community served for the hospital. * Demonstrates competency in the quality of work and knowledge of the job pertinent to the functioning of a Telecommunications Operator: Assist in the process of directing incoming and outgoing calls. Assist in proper processing of all code emergencies upon request via alarm panel or person to person. Assist in proper processing of all messages taken that are stored within the SDC IntelliDesk Call Processing System, at USC/Norris and USC/ University Hospitals to insure doctor / patient confidentiality. Assist in ensuring that all schedules housed within the Telecommunications department are kept up to date and readily accessed when needed. Assist in proper processing of all doctor and staff contact information and makes sure it is kept up to date and kept within the confines of the department. * Maintains warm, courteous and professional behavior while conducting call processing procedures: Maintains consistent accuracy in message taking and the relaying of given information. Maintains a cooperative demeanor with irate callers and maintains the utmost of professionalism * Assists with staff and patient call processing concerns with the utmost of professionalism. * Demonstrates compliance to JCAHO requirements that are enforced by Telecommunications management. * Monitors 23 alarm panels (USC/ University Hospital) and 6 alarm panels and (USC/Norris Cancer Hospital). * Compiles call log information, pulling necessary data from SDC/ IntelliDesk at USC/Norris and USC/University Hospitals upon request. * Assists with processing of conference calls for medical and hospital support staff. * Effective prioritization of tasks, allocation of time and ability to adapt in a changing technological environment. * Ensures all request for overhead paging are announced with clear and concise professionalism. * Ensures current information is available on all medical staff and their coverage for the time they are away. * Respectful and courteous at all times with professionalism in accordance to employee conduct policy. * Basic typing and computer experience especially Microsoft Word. * Works a consistent 40 hour week as a full-time employee an a set shift. * Can work independently as well as part of a team. * Always willing to take on new challenges and projects. * Performs other duties as assigned. Required Qualifications: * Req High school or equivalent * Req Proficient verbal and written communication skills. * Req Capable of communicating with all levels of employee-administrative to staff. * Req Proficient in Microsoft Software (Word and Excel). Preferred Qualifications: * Pref Experience in health care industry. Required Licenses/Certifications: * Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) The hourly rate range for this position is $22.00 - $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. * Notice of Non-discrimination * Employment Equity * Read USC's Clery Act Annual Security Report * USC is a smoke-free environment * Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************

This position is accountable for providing exceptional service with a focus on processing transactions, member requests and referring/cross selling financial products and services. Adheres to the credit union's policies, procedures and quality service standards. Supervisory responsibilities This position reports directly to the Floater Manager. No employees report directly to this position. NATURE & SCOPE: Floater Service Representative I Processes member transactions. Performs account file maintenance and handles member issues. Identifies cross-selling opportunities, referring members to Personal Financial Representatives. Maintains knowledge of all products and services, policies and procedures. Follows quality service standards to ensure exceptional quality service is provided. Ensures compliance with daily cash drawer balancing and limits. Identifies questionable or suspicious transaction activity, reporting it to management in order to protect the credit union from potential losses. Performs necessary steps to ensure BSA/AML compliance to reduce risk to the credit union. May serve as back-up to Personal Financial Assistant. Assists with branch balancing, opening and closing procedures, scanning checks, night depository processing, ATM processes, certifications and other side jobs as assigned. Shared Branches - Knowledgeable on all FSCC Policies and Procedures that are unique to a Service Center environment. This includes transaction processing and limitations, hold requirements, service standards and restrictions, and boundaries for promoting products and service to guest-members. Performs other relevant duties as required. Floater Service Representative II o Processes consumer loans. o Ensures loan processing/documents are accurate and complete, that underwriter stipulations are met and appropriate information is documented. o Actively manages loan queues to ensure approved loans are funded. Floater Service Representative III o Processes real estate loans. Education, skills, & abilities The Eight Superpowers 1. Provides leadership through modeling of behaviors and bringing forward new ideas and new ways of doing things. 2. Demonstrates empathy, self-reflection, and adjustment of own behaviors, showing effective emotional intelligence. 3. Practices active listening in communications with others, giving someone full attention and listening to understand, not just respond. 4. Demonstrates grit, persisting in application of knowledge, skills, and behaviors to achieve goals and address obstacles. 5. Models intrinsic motivation; is self-driven to meet or exceed objectives, timelines, and quality measures while building and sustaining effective relationships. 6. Applies creative problem-solving to provide clarity, handle resources under one's control, and address stressful situations; finds ways to meet individual, team, and member goals, by navigating through barriers. 7. Shares a diverse set of perspectives, work and life experiences, as well as religious and cultural differences. Actively seeks out differences in values, ideas, and priorities. Respects and value the differences of others, including but not limited to: national origin, language, race, color, disability, ethnicity, gender, age, religion, sexual orientation, gender identity, socioeconomic status, veteran status, and family structures. Believes a diverse workplace is essential to the company's success. 8. Values and shows appreciating for the unique qualities and experiences of each person-inclusion; appreciates and effectively utilizes the talents and skills of others to achieve objectives; is open to the perspective of others; and encourages collaboration, flexibility and fairness. Makes each employee feel valued and supported for their unique qualities. Other Education, Skills, and Abilities A high school diploma or equivalent is desired. Floater Service Representative I: 1 year of previous sales, member service, and cash handling experience. Financial institution is preferred Floater Service Representative II: 2 years experience in a financial institution or other related field plus proven successful performance, to include sales and service Floater Service Representative III: 3 years experience in a financial institution (with 1 of the years as a Floater Service Representative III) or other related field plus proven successful performance, to include sales and service Must maintain registration as Mortgage Loan Originator (MLO) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and regularly provide this unique MLO registration number to all consumers as part of their daily work in mortgage lending. Excellent communication skills; sound judgment and attention to detail. Previous experience with Microsoft Windows applications is preferred. Ability to drive to different locations to provide branch or call center coverage. · Ability to appear for work on time, follow directions from a supervisor, interact effectively with coworkers, understand and follow policies and procedures, and accept constructive criticism. · Occasional Saturday, Sunday and evening shifts may be required to accommodate branch, Business Development and Community Relations functions. · Ability to operate standard business machines such as computer, printer, fax, copier and telephonic devices. MAJOR ACCOUNTABILITIES Remain flexible to changing job responsibilities and locations. Process member transactions and/or new accounts or loans accurately and timely. Greet members with a friendly, outgoing and positive demeanor. Ensure sales and service goals are met. Refer members to appropriate staff for sales opportunities and/or cross sell credit union products and services. Adhere to cash, key and dual control policies and procedures. Adhere to security and robbery procedures. Complies with all other policies and procedures. PHYSICAL REQUIREMENTS Work is primarily performed within an office setting, daily business travel to branch locations is required. Must be able to tolerate periods of continuous standing/sitting. Ability to lift & carry up to 20 lbs. ENVIRONMENTAL CONDITIONS Subject to standard background noise found in an office environment and during travel time, subject to variable weather and traffic conditions. Salary Range (Hourly): Floater Service Rep l: $21.0000 - $25.9562 Floater Service Rep ll: $22.6756 - $28.3445 Floater Service Rep lll: $25.2199 - $31.5249

Job Description This position is accountable for providing exceptional service with a focus on processing transactions, member requests and referring/cross selling financial products and services. Adheres to the credit union's policies, procedures and quality service standards. Supervisory responsibilities This position reports directly to the Floater Manager. No employees report directly to this position. NATURE & SCOPE: Floater Service Representative I Processes member transactions. Performs account file maintenance and handles member issues. Identifies cross-selling opportunities, referring members to Personal Financial Representatives. Maintains knowledge of all products and services, policies and procedures. Follows quality service standards to ensure exceptional quality service is provided. Ensures compliance with daily cash drawer balancing and limits. Identifies questionable or suspicious transaction activity, reporting it to management in order to protect the credit union from potential losses. Performs necessary steps to ensure BSA/AML compliance to reduce risk to the credit union. May serve as back-up to Personal Financial Assistant. Assists with branch balancing, opening and closing procedures, scanning checks, night depository processing, ATM processes, certifications and other side jobs as assigned. Shared Branches - Knowledgeable on all FSCC Policies and Procedures that are unique to a Service Center environment. This includes transaction processing and limitations, hold requirements, service standards and restrictions, and boundaries for promoting products and service to guest-members. Performs other relevant duties as required. Floater Service Representative II o Processes consumer loans. o Ensures loan processing/documents are accurate and complete, that underwriter stipulations are met and appropriate information is documented. o Actively manages loan queues to ensure approved loans are funded. Floater Service Representative III o Processes real estate loans. Education, skills, & abilities The Eight Superpowers 1. Provides leadership through modeling of behaviors and bringing forward new ideas and new ways of doing things. 2. Demonstrates empathy, self-reflection, and adjustment of own behaviors, showing effective emotional intelligence. 3. Practices active listening in communications with others, giving someone full attention and listening to understand, not just respond. 4. Demonstrates grit, persisting in application of knowledge, skills, and behaviors to achieve goals and address obstacles. 5. Models intrinsic motivation; is self-driven to meet or exceed objectives, timelines, and quality measures while building and sustaining effective relationships. 6. Applies creative problem-solving to provide clarity, handle resources under one's control, and address stressful situations; finds ways to meet individual, team, and member goals, by navigating through barriers. 7. Shares a diverse set of perspectives, work and life experiences, as well as religious and cultural differences. Actively seeks out differences in values, ideas, and priorities. Respects and value the differences of others, including but not limited to: national origin, language, race, color, disability, ethnicity, gender, age, religion, sexual orientation, gender identity, socioeconomic status, veteran status, and family structures. Believes a diverse workplace is essential to the company's success. 8. Values and shows appreciating for the unique qualities and experiences of each person-inclusion; appreciates and effectively utilizes the talents and skills of others to achieve objectives; is open to the perspective of others; and encourages collaboration, flexibility and fairness. Makes each employee feel valued and supported for their unique qualities. Other Education, Skills, and Abilities A high school diploma or equivalent is desired. Floater Service Representative I: 1 year of previous sales, member service, and cash handling experience. Financial institution is preferred Floater Service Representative II: 2 years experience in a financial institution or other related field plus proven successful performance, to include sales and service Floater Service Representative III: 3 years experience in a financial institution (with 1 of the years as a Floater Service Representative III) or other related field plus proven successful performance, to include sales and service Must maintain registration as Mortgage Loan Originator (MLO) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and regularly provide this unique MLO registration number to all consumers as part of their daily work in mortgage lending. Excellent communication skills; sound judgment and attention to detail. Previous experience with Microsoft Windows applications is preferred. Ability to drive to different locations to provide branch or call center coverage. · Ability to appear for work on time, follow directions from a supervisor, interact effectively with coworkers, understand and follow policies and procedures, and accept constructive criticism. · Occasional Saturday, Sunday and evening shifts may be required to accommodate branch, Business Development and Community Relations functions. · Ability to operate standard business machines such as computer, printer, fax, copier and telephonic devices. MAJOR ACCOUNTABILITIES Remain flexible to changing job responsibilities and locations. Process member transactions and/or new accounts or loans accurately and timely. Greet members with a friendly, outgoing and positive demeanor. Ensure sales and service goals are met. Refer members to appropriate staff for sales opportunities and/or cross sell credit union products and services. Adhere to cash, key and dual control policies and procedures. Adhere to security and robbery procedures. Complies with all other policies and procedures. PHYSICAL REQUIREMENTS Work is primarily performed within an office setting, daily business travel to branch locations is required. Must be able to tolerate periods of continuous standing/sitting. Ability to lift & carry up to 20 lbs. ENVIRONMENTAL CONDITIONS Subject to standard background noise found in an office environment and during travel time, subject to variable weather and traffic conditions. Salary Range (Hourly): Floater Service Rep l: $21.0000 - $25.9562 Floater Service Rep ll: $22.6756 - $28.3445 Floater Service Rep lll: $25.2199 - $31.5249

This position is accountable for providing exceptional service with a focus on processing transactions, member requests and referring/cross selling financial products and services. Adheres to the credit union's policies, procedures and quality service standards. Supervisory responsibilities This position reports directly to the Floater Manager. No employees report directly to this position. NATURE & SCOPE: Floater Service Representative I Processes member transactions. Performs account file maintenance and handles member issues. Identifies cross-selling opportunities, referring members to Personal Financial Representatives. Maintains knowledge of all products and services, policies and procedures. Follows quality service standards to ensure exceptional quality service is provided. Ensures compliance with daily cash drawer balancing and limits. Identifies questionable or suspicious transaction activity, reporting it to management in order to protect the credit union from potential losses. Performs necessary steps to ensure BSA/AML compliance to reduce risk to the credit union. May serve as back-up to Personal Financial Assistant. Assists with branch balancing, opening and closing procedures, scanning checks, night depository processing, ATM processes, certifications and other side jobs as assigned. Shared Branches - Knowledgeable on all FSCC Policies and Procedures that are unique to a Service Center environment. This includes transaction processing and limitations, hold requirements, service standards and restrictions, and boundaries for promoting products and service to guest-members. Performs other relevant duties as required. Floater Service Representative II o Processes consumer loans. o Ensures loan processing/documents are accurate and complete, that underwriter stipulations are met and appropriate information is documented. o Actively manages loan queues to ensure approved loans are funded. Floater Service Representative III o Processes real estate loans. Education, skills, & abilities The Eight Superpowers 1. Provides leadership through modeling of behaviors and bringing forward new ideas and new ways of doing things. 2. Demonstrates empathy, self-reflection, and adjustment of own behaviors, showing effective emotional intelligence. 3. Practices active listening in communications with others, giving someone full attention and listening to understand, not just respond. 4. Demonstrates grit, persisting in application of knowledge, skills, and behaviors to achieve goals and address obstacles. 5. Models intrinsic motivation; is self-driven to meet or exceed objectives, timelines, and quality measures while building and sustaining effective relationships. 6. Applies creative problem-solving to provide clarity, handle resources under one's control, and address stressful situations; finds ways to meet individual, team, and member goals, by navigating through barriers. 7. Shares a diverse set of perspectives, work and life experiences, as well as religious and cultural differences. Actively seeks out differences in values, ideas, and priorities. Respects and value the differences of others, including but not limited to: national origin, language, race, color, disability, ethnicity, gender, age, religion, sexual orientation, gender identity, socioeconomic status, veteran status, and family structures. Believes a diverse workplace is essential to the company's success. 8. Values and shows appreciating for the unique qualities and experiences of each person-inclusion; appreciates and effectively utilizes the talents and skills of others to achieve objectives; is open to the perspective of others; and encourages collaboration, flexibility and fairness. Makes each employee feel valued and supported for their unique qualities. Other Education, Skills, and Abilities A high school diploma or equivalent is desired. Floater Service Representative I: 1 year of previous sales, member service, and cash handling experience. Financial institution is preferred Floater Service Representative II: 2 years experience in a financial institution or other related field plus proven successful performance, to include sales and service Floater Service Representative III: 3 years experience in a financial institution (with 1 of the years as a Floater Service Representative III) or other related field plus proven successful performance, to include sales and service Must maintain registration as Mortgage Loan Originator (MLO) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and regularly provide this unique MLO registration number to all consumers as part of their daily work in mortgage lending. Excellent communication skills; sound judgment and attention to detail. Previous experience with Microsoft Windows applications is preferred. Ability to drive to different locations to provide branch or call center coverage. · Ability to appear for work on time, follow directions from a supervisor, interact effectively with coworkers, understand and follow policies and procedures, and accept constructive criticism. · Occasional Saturday, Sunday and evening shifts may be required to accommodate branch, Business Development and Community Relations functions. · Ability to operate standard business machines such as computer, printer, fax, copier and telephonic devices. MAJOR ACCOUNTABILITIES Remain flexible to changing job responsibilities and locations. Process member transactions and/or new accounts or loans accurately and timely. Greet members with a friendly, outgoing and positive demeanor. Ensure sales and service goals are met. Refer members to appropriate staff for sales opportunities and/or cross sell credit union products and services. Adhere to cash, key and dual control policies and procedures. Adhere to security and robbery procedures. Complies with all other policies and procedures. PHYSICAL REQUIREMENTS Work is primarily performed within an office setting, daily business travel to branch locations is required. Must be able to tolerate periods of continuous standing/sitting. Ability to lift & carry up to 20 lbs. ENVIRONMENTAL CONDITIONS Subject to standard background noise found in an office environment and during travel time, subject to variable weather and traffic conditions. Salary Range (Hourly): Floater Service Rep l: $21.0000 - $25.9562 Floater Service Rep ll: $22.6756 - $28.3445 Floater Service Rep lll: $25.2199 - $31.5249