Company
Cox Communications, Inc.
Job Family Group
Sales
Job Profile
Client Development Executive - CCI
Management Level
Individual Contributor
Flexible Work Option
Hybrid - Ability to work remotely part of the week
Travel %
Yes, 15% of the time
Work Shift
Day
Compensation
Compensation includes a base salary of $53,600.00 - $80,400.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $62,800.00.
Job Description
Sales is about connecting with people - but there's a lot of strategy behind turning a cold call into a successful deal. We're looking for someone with the right skills and track record to help us grow.
We're looking for a tech-savvy Client Development Executive to join our team at Cox Business. In this role, you'll help new and existing clients transform the way they do business with our cutting-edge solutions, from internet and networking solutions to next-gen cloud and connected technologies. You'll have a quota tied to a lucrative commission plan, so your earnings are in your hands.
Ready to wow us with your sales know-how? Let's talk!
What's in It for You?
Here's a sneak peek of the benefits you could experience as a Cox employee:
A competitive salary and top-notch bonus/incentive plans.
A pro-sales culture that honors what salespeople (like you!) contribute to our success.
Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
Comprehensive healthcare benefits, with multiple options for individuals and families.
Generous 401(k) retirement plans with company match.
Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
Professional development and continuing education opportunities.
Access to financial wellness/planning resources.
Check out all our benefits.
What You'll Do
You'll be responsible for new account acquisition and development, as well as upselling and cross-selling opportunities with existing clients. Here's how you'll make it happen:
Identifying new prospects in your assigned territory.
Researching prospects' businesses to prepare for sales calls.
Developing and maintaining sales growth plans for each account in your territory.
Communicating with prospective customers to explore mutually beneficial objectives.
Meeting with prospective customers to assess business technology needs.
Collaborating with internal sales support and service delivery teams to meet customers' needs.
Making face-to-face or virtual sales presentations to decision makers.
Negotiating pricing, products and promotions with new customers.
Who You Are
You're a self-starter with a knack for identifying opportunities and communicating the value of technical products, such as cloud services, to customers.
Here's what you have to offer:
Minimum:
4 years of experience in a related field; or a bachelor's degree or master's degree with 2 years of experience in a related field.
Excellent written and verbal communication skills.
A track record meeting and exceeding sales goals.
Experience using Windows-based PCs, Microsoft Office and a CRM.
Preferred:
Experience in B2B outside sales with quotas.
Experience in field sales, pipeline development, new lead generation and prospecting.
Experience in the telecommunications industry, or with technology or cloud sales.
Join the Cox family of businesses and make your mark today!
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$53.6k-80.4k yearly Auto-Apply 18d ago
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Marketing and Events Coordinator
RSI Security 4.0
Southlake, TX jobs
Job Description
WE ARE HIRING Marketing & Events Coordinator
Type: Full-Time, W2 Department: Marketing Pay: Based on experience, education, geographic location, and market rates.
Travel:
*** Please ensure you read through the entire job posting and you also understand the work model, expectations, requirements, location, and qualification requirements for this role. ***
About Us
RSI Security is a trusted leader in cybersecurity compliance and assessment, helping organizations navigate complex security frameworks and safeguard their operations. We combine deep expertise with innovative tools to deliver tailored solutions that empower businesses to thrive in a rapidly evolving digital landscape. Our culture emphasizes collaboration, continuous improvement, and professional growth. Team members contribute directly to impactful projects in a supportive, forward-thinking environment.
About the Role
The Marketing & Events Coordinator is responsible for planning, coordinating, and executing both internal and external events from start to finish including logistics, vendor coordination, budgeting, and on-site facilitation. This role also supports the marketing team with day-to-day operations such as content creation and posting, campaign coordination, and general project support. The ideal candidate is a highly organized multitasker with strong communication skills, creative initiative, and a passion for delivering seamless events and impactful marketing campaigns that elevate the brand experience.
This is a hybrid position based in the Dallas-Fort Worth (DFW) area. Candidates must be located in DFW and able to travel to and attend in-person events, including some evenings and weekends.
What You'll Do
Plan, execute, and attend events, managing all logistics and on-site coordination
Manage event communications including invitations, promotional materials, and post-event follow-up
Support campaign coordination, performance tracking, and project documentation
Draft, edit, and post content across social media, blogs, and newsletters
Collaborate with internal teams (sales, design, leadership) to ensure timely and aligned marketing initiatives
Maintain marketing records, vendor contracts, and event documentation
Monitor event success and campaign results, providing actionable reporting
What You'll Bring
Bachelor's degree in Marketing, Communications, Business Administration, or related field (or equivalent experience)
Minimum 2-3 years of hands-on event coordination experience, including logistics, vendor management, and on-site facilitation
Excellent organizational and project management skills
Familiarity with tools such as HubSpot, Google Workspace, social media platforms, Canva, and Adobe Creative Suite
Based in Dallas-Fort Worth with flexibility for travel and event support outside regular business hours
What We Offer
Competitive salary and performance-based bonus
Hybrid work model with DFW office support and flexibility
Ongoing training and professional development
A collaborative and mission-driven team environment
Benefits (location-based):
Personal wellness and employee assistance program
Employer-paid medical, dental, vision coverage, and life insurance
Paid holidays, vacation, and sick time
Learning & Development:
Educational reimbursement program
E-learning training courses
Company-sponsored leadership and mentoring program
Financial Wellness:
401K retirement plan
Performance bonus
Other Perks:
Employee referral bonus program
Work and life balance
Remote work flexibility
Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. RSI Security is proud to be an Equal Opportunity Employer. The Company will consider for employment qualified applicants with arrest and conviction records.
Equal Opportunity Employer/Veterans/Disabled
For more information on RSI Security, please visit our website - ******************* or our social media RSI Security LinkedIn. On our career site, you will find some of the key steps you can expect to guide you along the way.
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$34k-46k yearly est. 9d ago
In-Bound Call Center Representative
Ironmountain Solutions 4.2
Moyock, NC jobs
Inbound Call Center Representative
Work Location: Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed.
Schedule: Full Time
Salary: $16 an hour
Customer Service Representative - DHS ICE HSI Tip Line
Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment's notice.
Job Responsibilities:
Answer and manage incoming calls and online tips from the public
Gather, clarify, and document information related to alleged criminal or suspicious activity
Review and assess tips to determine relevance and appropriate action
Conduct basic research using government, law enforcement, and open-source systems
Accurately document calls, tips, and findings in government systems
Prepare and route reports to the appropriate field offices or agencies
Escalate urgent or actionable information to designated personnel as needed
Follow established procedures, policies, and data privacy requirements
Provide professional, courteous customer service
Education and Experience Requirements:
3+ years of experience in a call center
Associate's degree required
Experience resolving complex stakeholder or customer issues
Proven ability to manage multiple tasks in a high-volume environment
Strong multitasking skills, including simultaneous data entry, research, and communication
Comfortable working with diverse stakeholders across varying professional backgrounds
Strong analytical, research, and problem-solving skills
Ability to work independently with minimal supervision
Excellent verbal and written communication skills
Active listening skills and sound judgment in complex situations
Experience supporting or training new customer service representatives
Ability to generate ad-hoc reports using internal systems
Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office
$16 hourly Auto-Apply 8d ago
Incident Detection and Response Engineer
Total Quality Logistics, Inc. 4.0
Tampa, FL jobs
Country USA State Florida City Tampa Descriptions & requirements About the role: As the Incident Detection & Response Engineer for TQL, you will design, build and maintain the systems, integrations and automation that power the organization's incident detection and response capabilities. This role focuses on creating resilient, scalable tools and detection logic that enable the Security Operations Center (SOC) and Incident Response (IR) teams to detect and respond to threats faster and more effectively.
What's in it for you:
* $95,000-$135,000 base + performance bonus
* Position based in Cincinnati, OH; Charlotte, NC; or Tampa, FL (relocation assistance provided)
* Advancement opportunities with aggressive and structure career paths
* A culture of continuous education and technical training with reimbursements available
* Hybrid work environment with the ability to work remotely 40 hours per month
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
* Certified Great Place to Work and voted a 2019-2026 Computerworld Best Places to Work in IT
What you'll be doing:
* Deploy, configure, and maintain SIEM platforms, intrusion detection systems, and other SOC tools
* Design and implement scalable detection logic and correlation rules in SIEM, EDR/XDR, and cloud-native security platforms
* Build data pipelines and integrations to enrich security telemetry from endpoints, networks, and cloud sources
* Ensure security monitoring tools collect accurate, actionable data
* Collaborate with incident responders to codify behavioral analytics and detection logic using MITRE ATT&CK and other models
* Create APIs, dashboards, and data visualizations to support threat hunting and incident triage
* Continuously improve tooling performance, reliability, and usability through feedback from incident responders
* Evaluate and integrate open-source and commercial security tools into the detection and response ecosystem
* Contribute to red/purple team exercises by building simulation and detection validation tooling
* Work with security leadership to define and track metrics for detection coverage, response time, alert fidelity, and tooling effectiveness
* Develop and maintain detection-as-code frameworks using version control and CI/CD pipelines
What you need:
* Bachelor's degree in Computer Science, Software Engineering, or related field, or equivalent combination of education and experience
* Certifications such as GCDA, GCTI, or relevant cloud security credentials preferred
* 3+ years experience in incident response or security operations
* Experience managing and maintaining security solutions, SIEM, log ingestion pipelines, and API integrations
* Proficiency in Python, Go, Powershell, or similar languages used in security tooling
* Strong understanding of cloud-native architectures (Azure, AWS, GCP) and associated security services
* Familiarity with infrastructure-as-code (Terraform, Ansible) and CI/CD pipelines
* Solid grasp of detection engineering principles and adversary techniques (MITRE ATT&CK, kill chain)
* Knowledge of data streaming/search technologies (e.g., Kafka, Elasticsearch)
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
$95k-135k yearly 34d ago
Billing Specialist
Ent Associates 4.2
Clearwater, FL jobs
after successful completion of in office training.
The Billing Specialist is responsible for understanding all aspects of coding, quality assurance and compliance with Federal Payer documentation guidelines. This role works closely with departmental management and coordinates with Physicians. Posting, clean claim submission to clearing house, denials, appeals, follow-up on claims until payment received.
Reports to: Billing Specialist reports directly to the Billing Manager
Flexibility: While this job description is meant to provide an overview and specific responsibilities of the Billing Specialist, ENTA Management reserves the right to make changes, adjustments, and revisions, as needed, to this document and will coordinate such modifications with ENTA's Practice Administrator and Physicians. While the normal work week is 40 hours, you may be subject to overtime (not to exceed 50 hours per week).
Summary of Specific Duties:
Billing Accounts Receivable Specialist -
Uses A/R follow-up systems and reports to identify unpaid claims for collection/appeal
Gathers and verifies all information required to produce a clean claim including special billing procedures that may be defined by a payer contract.
Review and update patient registration information (demographic and insurance) as needed
Applies appropriate discounts/courtesies based on department policy
Prepares delinquent accounts for transfer to self-pay collection unit according to the follow-up workflow
Prints and mails claim forms and statements
Retrieves supporting documents (medical records, authorizations, etc.) as needed and submits to payers
Appeals reflected claims and claims with low reimbursement
Confirm credit balances and gathers necessary documentation for processing refund.
Identifies insurance issues of primary vs. secondary insurance, coordination of benefits eligibility and any other issues causing non-payment of claims
Monitor invoice activity until problem is resolved
Process daily mail, edits reports, file or pull EOB batches
Identifies and informs Manager of issues or problems associated with non-payment of claims
Contacts payors or patients as appropriate for corrective action to resolve the issues and receive payment of the claims
Billing and Payment Posting Specialist -
Maintaining and clearing of exceptions in the Encoda Payment Manager dashboard daily.
Daily review of outstanding checks, calling payers to identify delays and/or processing a replacement check.
Reviewing and completing the weekly statement reports to ensure any monies are moved to avoid unnecessary statement delivery to patients.
Research and answers billing and documentation questions or problems, submitted by staff, billing staff, and others to ensure compliance with specific payer regulations.
Posting of all payments and rejections (manual & electronic) in Prime Suite.
Processing and Handling of all patient and insurance refunds.
Maintain and movement of payments from credit to line-item charges, ensuring patient credit balance accuracy.
Completes daily and month-end closing.
Updates patient demographics for insurance related issues in order to accurately process claims.
Investigating and updating any returned patient statements via mail
Billing Charge Entry Coding Specialist-
Responsible for all aspects of coding, quality assurance and compliance with Federal payer documentation guidelines.
Serves as departmental expert on coding questions.
Holds bills and seeks corrective action for services not meeting documentation requirements in accordance with polices.
Research and answers billing and documentation questions or problems, submitted by staff, billing staff, and others to ensure compliance with specific payer regulations.
Gathers and verifies all information required to produce a clean claim including special billing procedures that may be defined by a payor or contract.
Maintains a system of billing accuracy through encounter verification i.e., clinic schedules, encounter forms, I/P Consults, ER Consults, Surgeries, medical records.
Review and resolve Encoda charge review edits daily.
Charge Entry
Maintain and movement of payments from credit to line-item charges, ensuring patient credit balance accuracy.
Completes daily and month-end closing.
Retrieve and upload sleep studies and operative notes from BayCare system.
Billing Float -
This position will cover the duties of the Accounts Receivable Specialist, Payment Posting Specialist and Charge Entry Coding Specialist, as detailed above, as needed.
Working Environment:
Physical demands:
Average percent of time during regular shift devote to:
Walking, Squatting, Sitting, Bending, Reaching: 75%
Standing: 25%
Average lifting requirements:
Lifting Requirements: 20-40 lbs.
Frequency of Lifting: 0-25% of the time
Additional physical demands:
Ability to grasp with both hands; pinch with thumb or forefinger; turn with hand/arm; reach for (above shoulder height).
Ability to type 60 wpm.
Ability to operate multi-line telephone system, computer keyboard and ten-key adding machine.
Visual, Hearing, and Mental demands: Vision adequate to perform essential functions such as read telephone displays/computer terminals for long periods of time, correctable to 20/20. Hearing is adequate to perform essential functions such as answering the telephone. Mental capacity adequate to perform essential functions such as quickly and accurately entering patient demographics and scanning documents while checking in multiple patients. Tact to deal with unfriendly individuals regarding various situations, and adequately handle stress.
Working Conditions: This position has an option to work from home after training has been completed. Performance, reliability, and overall fit for the role will be assessed prior to an employee being given permission to work remotely and will continue to be assessed once the employee has gone remote. Required to exhibit a positive attitude and a professional appearance and show detail and accuracy. Required to exhibit quality performance of the essential job functions to help the practice run effectively and efficiently.
Qualifications
Position Requirements:
High School education or GED equivalent.
Minimum of 2 years' experience in physician office performing patient billing and collections required.
Previous computer skills on Physician Practice Management System and/or windows application with mouse.
Ability to communicate effectively with patients, physicians, and staff in a courteous manner.
Medical Terminology including CPT-4 procedure coding. ICD-10 diagnostic coding, and HCPCS coding preferred.
The ability to attend work on a regular basis
The ability to adhere to safety rules and other reasonable regulations pertaining to the job
The ability to refrain from negativity or excessive irritability
The ability to work in cooperation with other workers
$27k-38k yearly est. 12d ago
Birds GA Director of Finance & Administration
Birds Georgia 4.8
Atlanta, GA jobs
Birds Georgia is a member-supported, non-profit organization dedicated to building places where birds and people thrive. We are a flourishing, bird-focused organization that combines serious conservation, education, and community engagement with activities that build community and foster the joy of birding. While we work closely with our partners at the National Audubon Society, we are an independent 501(c)(3) organization based out of Atlanta, Ga.
Position Summary
The Director of Finance & Administration manages all financial and small-business activities for Birds Georgia, overseeing a $1.7 million annual budget. The Director of Finance & Administration reports to and works in close consultation with the Executive Director to support overall business operation, including directing and managing finances, operations, human resources, and administration, and providing financial information that informs organizational decision making and strategic planning at the leadership and Board levels. This is a full-time salaried (non-exempt) position that offers a full benefits package, a hybrid office/remote work schedule, and the opportunity to develop professionally with a dynamic, mission-driven non-profit. Ideal candidates will be detail-oriented, self-motivated, provide structure and have the skills/interest to develop successful systems for the organization, believe in the mission of Birds Georgia, have a broad skillset to handle the diverse challenges that arise within a nonprofit, and reflect the organization in the highest of lights as one of the senior leaders.
Financial Management: 50%
Provide financial oversight for the organization and be responsible for the entire range of financial management, from daily operations to high-level planning.
Oversee all accounts receivable and payable. Process accounting transactions including invoicing, accounts payable, bank deposits, donations, collections, and cash receipts.
Work with Director of Development to prepare budgets and financial reports for foundation and federal grants, track reporting of project/program budgets and expenditures, and process reimbursement claims. Collaborate with the development and management teams to ensure timely grant proposal and grant report submissions.
Oversee the annual finance planning/budgeting processes and prepare the annual operating budget. Work with staff and board to develop/implement program and organizational budgets.
Work with Birds Georgia's contract accounting firm on monthly reconciliations and quarterly reporting dashboards for use by staff and Board to guide financial decision making.
In cooperation with the accounting firm, prepare monthly profit/loss, balance sheet and cash flow financial statements. Monthly financial reports should have a comparison to projections and an explanation of any variance.
Monitor, interpret and present financial results of operations and programs each month. Serve as financial liaison with the board, including the finance committee and investment committee, providing financial reports, and advising on the financial position of the organization.
Coordinate the annual audit and preparation of the IRS 990 form with an external auditor. Liaise with the audit committee.
Oversee licensing, Secretary of State reporting, quarterly sales tax filings, insurance and reporting requirements.
Manage the annual filing of the 1099-NEC for consultants.
Oversee payroll, payroll liabilities, and benefits including PTO accrual and retirement plans in cooperation with Birds Georgia's payroll provider.
Create, implement and manage excellent financial controls, policies and procedures.
Ensure efficient functioning and documentation for all financial systems including receipts, disbursements, billing, bookkeeping, budgeting and accounting.
Manage relationship with bank and investment advisor
Operations: 25%
Oversee office operations and matters relating to facilities at the Birds Georgia office in the Trees Atlanta Kendeda Tree House, including matters related to the Birds Georgia habitat team vehicle.
Ensure Birds Georgia insurance policies, including general liability, workers compensation, auto, and director's & officer's policies are up to date.
Negotiate/manage project-related contracts with consultants, contractors and suppliers.
Serve as the Birds Georgia technical information technology (IT) contact. Establish and maintain a relationship with an intermediary IT consultant. Purchase IT equipment as needed.
Human Resource Administration and Board: 25%
Oversee compensation, recruitment, performance appraisals, and staff training and development activities.
Advise and counsel management team on personnel and management issues.
Advise and counsel staff on personnel policies and procedures including compensation, recruitment, and performance. Oversee employee-related insurance, as well as 401 (K) retirement, and FSA/HAS programs.
Celebrate staff anniversaries and look for opportunities to celebrate staff success.
Minimum qualifications
Bachelor's degree and 3 to 5 years of experience in a similar position.
Finance and Accounting course work and experience, including a
demonstrated
of standard accounting principles and best practices.
Experience working with and reporting on federal grants.
Experience generating financial reports and analyzing and interpreting data.
Experience with using an accounting system such as QuickBooks, including data input, account reconciliations, and reporting.
Proficiency with the Microsoft Office suite (Word, Excel, PowerPoint).
Willingness to learn and master new software platforms and computer techniques.
An ability to work in both team and partnership settings.
Strong organizational, planning, and problem-solving skills.
Willingness to travel, including on occasional overnight trips and, on occasion, to work evenings and weekends.
Valid driver's license and independent, reliable means of transportation to be used for work-related purposes (with reimbursement)
Have and use a personally owned cell phone for work-related purposes (with reimbursement)
Willingness to submit to a background check with satisfactory screening results.
Status, Pay, & Benefits
The successful candidate will be hired as a full-time, exempt employee. The employee is expected to work 40 hours per week with occasional overtime, including occasional weekends weeknights. This is a hybrid In-office/remote position based out of Birds Georgia's offices in the Atlanta Kendeda TreeHouse on the Westside Atlanta Beltline. Starting pay will be commensurate with experience in the range $73,000 to $78,000, including opportunity to enroll in health, dental, vision, disability and life insurance, paid time off, 401(K) with match (after meeting eligibility/length of service requirements), and professional development opportunities. Opportunity to participate in the Birds Georgia Master Birder program.
Equal Employment Opportunity Policy Statement
Birds Georgia is an Equal Opportunity employer. Just as bird diversity strengthens ecosystems, the diversity of human experiences, traditions, and viewpoints strengthen our conservation, education, and community engagement efforts. Recruiting and mentoring staff to create an inclusive organization is a priority and we encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientations, gender identities, military or veteran status, or other status protected by law.
Application Instructions: Please submit resume, cover letter, and three references.
Employment is subject to a background check.
$73k-78k yearly 19d ago
Coordinator III, GIS
Capital Metropolitan Transportation Authority 4.2
Austin, TX jobs
WHO WE'RE LOOKING FOR
Interested in applying your GIS skills to projects that directly impact transit operations and rider experience?
The Geographic Information System (GIS) Coordinator III reports to the Manager, Technology Systems, Enterprise Applications & Data Services. This position requires highly technical expertise to coordinate the development, maintenance and implementation of computerized Enterprise GIS. Plan and manage the technical activities required to customize, test and implement Enterprise GIS improvement projects. This role is responsible for providing customer focused service and building positive and constructive relationships with stakeholders and customers, by understanding their needs, problems and providing timely communication and service.
WHAT YOU BRING
Bachelor's degree in Computer Science or related field. Related experience may substitute on a year-for-year basis for educational requirements up to four (4) years.
Six (6) years progressive experience in implementation and/or management of geospatial technology, including three (3) years of experience using Safe Software's FME (Desktop & Server), and three (3) years' experience using Esri's suite of GIS Software
Experience with direct end user support in a customer service role.
Knowledge, Skills and Abilities:
Excellent organization abilities, analytical skills and communication skills including the ability to effectively communicate technical information to a non-technical audience.
Be self-motivated and seek opportunities for continuous improvement of IT skills and processes. Be a catalyst and a willing participant of organizational changes.
Ability to work in team environment in a matrix organization, partnering well with employees, management, users, business areas, vendors, contractors and undertake duties and tasks as assigned without close supervision
Ability to be a positive and constructive contributor in a team-based environment
Knowledge of Information System Implementation Lifecycle desired.
Ability to effectively manage multiple priorities and diverse groups of people and activities simultaneously
Proficiency using geodatabases/spatial databases and relational databases, PostgreSQL preferred.
Proficiency in Python, SQL, Web application development & ETL.
Knowledge of GTFS data format preferred.
Familiarity with Open Geospatial Consortium (OGC) standards.
Proficiency using Microsoft Office Suite.
Demonstrated team leadership abilities.
Work Environment and Physical Demands:
Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. This position works with multiple project timelines and is responsible for managing employees performing work of a complex nature. Incumbent must have the ability to stand and sit frequently throughout an eight-hour period, reach vertically for overhead use as well as horizontally. Must be able to use a telephone or headset equipment. Incumbents must be able to lift and move material weighing up to 20 lbs., perform work at a computer terminal for 6-8 hours a day, and function in an environment with constant interruptions. Reasonable accommodation may be made to enable individuals with a disability to perform the essential functions as previously described.
Mobility Status:
As a Remote position, your primary workplace is your home or another location in the state of Texas. The incumbent is expected to work in the office as needed and must have the ability to respond to a CapMetro facility within 24 hours if business needs require. Must be in-office for socialization, strategic collaboration, supervision, oversight, and accountability as needed. Mobility status is subject to change at any time based on business needs or organizational decisions.
WHAT YOU'LL BE DOING
Note: The duties and primary responsibilities below are intended to describe the general content of and requirements of this job and are not intended to be an exhaustive statement of duties.
Enterprise GIS Management: Oversee the development, maintenance, implementation, training, and support of Enterprise GIS hardware, software, and related tools.
Team & Vendor Leadership: Oversee GIS team members, consultants, contractors, and interns; provide technical leadership on projects and collaborate with technology vendors and implementation partners.
Policy & Compliance Oversight: Develop, maintain, and enforce GIS and spatial data usage policies, procedures, strategic plans, and IT standards; ensure compliance with licensing, security, and best practices.
Data Acquisition & Integrity: Gather, analyze, document, and maintain spatial datasets and databases from diverse sources (census, field observations, imagery, maps); ensure data integrity and resolve interface issues.
Mapping & Visualization: Create and maintain maps (base maps, service area maps, etc.) in collaboration with internal departments; compile geographic data for agency needs.
Stakeholder Engagement: Interface with local city, county, and regional agencies to standardize GIS data; represent the organization at national, state, and local levels.
System Administration & Security: Proactively manage system performance, updates, patches, and alerts; lead efforts in system security, risk assessments, disaster recovery planning, and backup verification.
Procurement & Licensing: Assist with procurement documentation for systems, licenses, and maintenance; manage renewals to ensure compliance and uninterrupted operations.
Training & Documentation: Develop technical/user documentation, train users, and promote system adoption; act as an advisor for technology solutions across business areas.
Reporting & Continuous Improvement: Provide periodic management reports; research emerging technologies; follow change management processes; conduct testing during implementations and upgrades.
Support Capital Metropolitan Transportation Authority's Safety Management Systems (SMS) process by following safety and security policies, considering safety in every action and reporting safety and security concerns.
Perform other duties as required and/or assigned in support of the Capital Metro Strategic Goals and the IT Vision, Mission, and Objectives aligned to these goals.
$49k-61k yearly est. Auto-Apply 36d ago
REMOTE LOGISTICS COORDINATOR Earn $1,800-$2,200+ Weekly | Work From Home
American Logistics Authority 3.2
Dothan, AL jobs
REMOTE LOGISTICS COORDINATOR Earn $600-$1,200+ Weekly | Work From Home
For additional information, visit *************************
We are seeking motivated individuals interested in working within the logistics field from home. This position involves assisting with communication, scheduling, and coordination related to freight movement. No CDL is required.
Both experienced and inexperienced applicants may apply. If you are new to the field, optional professional training is available through a separate paid course for those who wish to develop full freight-dispatching skills. Training is not required to apply.
RESPONSIBILITIES:
• Coordinate communication between drivers and carriers
• Assist with scheduling and basic load tracking
• Provide simple customer support and logistics updates
• Use basic mobile or desktop apps to stay organized
• Maintain consistent communication and follow-up
IDEAL CANDIDATES HAVE:
• Strong communication abilities
• Good organization and attention to detail
• A positive and problem-solving attitude
• Reliable internet connection
• A phone, tablet, or laptop
• Experience in dispatching, customer service, logistics, or administration is helpful but not required
WORK ENVIRONMENT:
This is a remote (work-from-home) opportunity. You must have a stable connection and basic equipment. Optional paid training is available for applicants seeking more advanced skills.
GROWTH OPPORTUNITY:
High-performing candidates may be considered for higher-earning logistics roles or optional advanced freight-dispatch training and business opportunities. Participation in any advanced training is voluntary and provided through a separate paid course.
HOW TO APPLY:
Respond directly through this posting. We will contact you with next steps and additional information.
$600-1.2k weekly Auto-Apply 41d ago
Data Product Manager
McLane 4.7
Temple, TX jobs
Moving America forward - together.
We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.
The Data Product Manager is a hybrid remote position which will require the candidate to report and work from the office three days a week. Therefore, interested candidates should be within a 50-minute radius from Temple, TX.
Position Overview:
Lead and mentor a team of product owners to ensure their work aligns with the company's strategic goals. Facilitate collaboration between stakeholders and product teams, oversee product backlog prioritization, and implement best practices for product delivery. Track performance metrics, manage resources, and promote a strong focus on customer needs and market trends to drive successful product outcomes.
Benefits you can count on:
Day 1 Benefits\: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance
Paid holidays, earn vacation time, and sick leave accrual from day one.
401(k) Profit Sharing Plan after 90 days.
Additional benefits\: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!
Essential Job Functions/Principal Accountabilities:
5 to 8 years of professional experience, including at least 3 to 5 years as a Product Owner or in a similar product management role.
2 to 4 years of experience leading and managing teams, preferably product owners or cross-functional teams.
Proven ability to drive Agile product delivery, collaborate effectively with stakeholders, and align product initiatives with overall business strategy.
Identify, define, and translate the business needs to technical requirements, consult in feature and epic development, define user stories and acceptance criteria, oversee all aspects of projects including conception, documentation, development, and deployment working directly with engineering team to refine and prioritize stories for development.
Oversee the lifecycle of a product, overseeing the design and build, proposing enhancements and changes, monitoring the product for anomalies, and retiring the product when the time is right.
Function as key communicator of product decisions and business objectives to the product team and make key decisions in-line with stakeholder objectives.
Set ambitious and clear product vision and communicate it effectively to stakeholders, the team, and the organization.
Provide end to end team output strategy from inception to production.
Coordinate the ingestion, aggregation, and materialization of small-to-medium-to-very-big tables used by data analysts.
Create and socialize team roadmaps internally and with stakeholders.
Collaborate with stakeholders to ensure digital vision and products align within team strategy and requirements.
Provide and held accountable for product specific key performance indicators (KPIs) once solution enters production and communicate regular tracking to stakeholders.
Utilize market and industry knowledge to translate user needs into user stories and acceptance criteria for their team. Maintain a backlog 3 to 4 sprints ahead of the team.
Work closely with Data CoE to establish each product's business value and support messaging, communication, and customer outreach, as necessary.
Facilitate release planning with stakeholders as well as weekly demos.
Serve as a key role on Agile team(s) and work onsite with the team daily.
Integrate usability studies and research into product requirements to enhance user satisfaction and ensure customer driven design.
Build close relationships with key stakeholders to ensure the team's efforts align with the overall strategy.
Perform other duties as assigned.
Minimum Skills & Qualifications:
Bachelor's degree in Business, Computer Science, Engineering, or a related field, with an MBA or relevant certifications such as CSPO preferred.
Strong expertise in Agile frameworks like Scrum or SAFe and demonstrated experience leading and mentoring product owner teams in fast-paced, cross-functional environments.
Highly data-driven, skilled in using metrics and customer insights to prioritize and guide product decisions.
Excellent communication and stakeholder management skills are essential, along with a deep understanding of customer needs and market trends.
Familiarity with software development processes and tools, as well as experience driving change and continuous improvement, will be critical to success in this role.
Three or more years leading with teams in an agile setting.
Proven knowledge of standard concepts, practices, and procedures within the relevant industry.
Strong collaborator with cross-functional teams from tech, design, and business.
Proven knowledge and understanding of standard precision practices, technology and supporting industry principles.
Experience with facilitating agile ceremonies, managing a backlog/release plan, tracking team level metrics, and removing blockers (burndown chart, release burn up, etc.).
Effective communication skills with comfort in speaking with business stakeholders and senior leaders.
Strong understanding of data governance and ability develop user stories to ensure governance principles are included and followed.
Demonstrable knowledge of modern data platforms and practices, specifically within Azure, Data Factory, Databricks, DBT and pipeline creation.
Working Conditions:
Office environment
Candidates may be subject to a background check and drug screen, in accordance with applicable laws.
All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
For our complete EEO and Pay Transparency statement, please visit https\://**********************************
This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.
$111k-144k yearly est. Auto-Apply 60d+ ago
Marketing and Events Coordinator
RSI Security 4.0
Southlake, TX jobs
WE ARE HIRING Marketing & Events Coordinator
Type: Full-Time, W2 Department: Marketing Pay: Based on experience, education, geographic location, and market rates. Travel:
*** Please ensure you read through the entire job posting and you also understand the work model, expectations, requirements, location, and qualification requirements for this role. ***
About Us
RSI Security is a trusted leader in cybersecurity compliance and assessment, helping organizations navigate complex security frameworks and safeguard their operations. We combine deep expertise with innovative tools to deliver tailored solutions that empower businesses to thrive in a rapidly evolving digital landscape. Our culture emphasizes collaboration, continuous improvement, and professional growth. Team members contribute directly to impactful projects in a supportive, forward-thinking environment.
About the Role
The Marketing & Events Coordinator is responsible for planning, coordinating, and executing both internal and external events from start to finish including logistics, vendor coordination, budgeting, and on-site facilitation. This role also supports the marketing team with day-to-day operations such as content creation and posting, campaign coordination, and general project support. The ideal candidate is a highly organized multitasker with strong communication skills, creative initiative, and a passion for delivering seamless events and impactful marketing campaigns that elevate the brand experience.
This is a hybrid position based in the Dallas-Fort Worth (DFW) area. Candidates must be located in DFW and able to travel to and attend in-person events, including some evenings and weekends.
What You'll Do
Plan, execute, and attend events, managing all logistics and on-site coordination
Manage event communications including invitations, promotional materials, and post-event follow-up
Support campaign coordination, performance tracking, and project documentation
Draft, edit, and post content across social media, blogs, and newsletters
Collaborate with internal teams (sales, design, leadership) to ensure timely and aligned marketing initiatives
Maintain marketing records, vendor contracts, and event documentation
Monitor event success and campaign results, providing actionable reporting
What You'll Bring
Bachelor's degree in Marketing, Communications, Business Administration, or related field (or equivalent experience)
Minimum 2-3 years of hands-on event coordination experience, including logistics, vendor management, and on-site facilitation
Excellent organizational and project management skills
Familiarity with tools such as HubSpot, Google Workspace, social media platforms, Canva, and Adobe Creative Suite
Based in Dallas-Fort Worth with flexibility for travel and event support outside regular business hours
What We Offer
Competitive salary and performance-based bonus
Hybrid work model with DFW office support and flexibility
Ongoing training and professional development
A collaborative and mission-driven team environment
Benefits (location-based):
Personal wellness and employee assistance program
Employer-paid medical, dental, vision coverage, and life insurance
Paid holidays, vacation, and sick time
Learning & Development:
Educational reimbursement program
E-learning training courses
Company-sponsored leadership and mentoring program
Financial Wellness:
401K retirement plan
Performance bonus
Other Perks:
Employee referral bonus program
Work and life balance
Remote work flexibility
Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. RSI Security is proud to be an Equal Opportunity Employer. The Company will consider for employment qualified applicants with arrest and conviction records.
Equal Opportunity Employer/Veterans/Disabled
For more information on RSI Security, please visit our website - ******************* or our social media RSI Security LinkedIn. On our career site, you will find some of the key steps you can expect to guide you along the way.
$34k-46k yearly est. Auto-Apply 60d+ ago
In-Bound Call Center Representative
Ironmountain Solutions 4.2
Troy, AL jobs
Inbound Call Center Representative
Work Location: Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed. 345 Perry Hill Road, Bldg. 55 Rm 3-123, Montgomery, AL 36109 or 215 Perry Hill Road, Bldg. 1 Rm GA-119, Montgomery, AL 36109
Schedule: Full Time
Relocation: N/A
Salary: $16 an hour
Customer Service Representative - DHS ICE HSI Tip Line
Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment's notice.
Job Responsibilities:
Answer and manage incoming calls and online tips from the public
Gather, clarify, and document information related to alleged criminal or suspicious activity
Review and assess tips to determine relevance and appropriate action
Conduct basic research using government, law enforcement, and open-source systems
Accurately document calls, tips, and findings in government systems
Prepare and route reports to the appropriate field offices or agencies
Escalate urgent or actionable information to designated personnel as needed
Follow established procedures, policies, and data privacy requirements
Provide professional, courteous customer service
Education and Experience Requirements:
3+ years of experience in a call center
Associate's degree required
Experience resolving complex stakeholder or customer issues
Proven ability to manage multiple tasks in a high-volume environment
Strong multitasking skills, including simultaneous data entry, research, and communication
Comfortable working with diverse stakeholders across varying professional backgrounds
Strong analytical, research, and problem-solving skills
Ability to work independently with minimal supervision
Excellent verbal and written communication skills
Active listening skills and sound judgment in complex situations
Experience supporting or training new customer service representatives
Ability to generate ad-hoc reports using internal systems
Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office
$16 hourly Auto-Apply 8d ago
Incident Detection and Response Engineer
Total Quality Logistics, Inc. 4.0
Charlotte, NC jobs
Country USA State North Carolina City Charlotte Descriptions & requirements About the role: As the Incident Detection & Response Engineer for TQL, you will design, build and maintain the systems, integrations and automation that power the organization's incident detection and response capabilities. This role focuses on creating resilient, scalable tools and detection logic that enable the Security Operations Center (SOC) and Incident Response (IR) teams to detect and respond to threats faster and more effectively.
What's in it for you:
* $95,000-$135,000 base + performance bonus
* Position based in Cincinnati, OH; Charlotte, NC; or Tampa, FL (relocation assistance provided)
* Advancement opportunities with aggressive and structure career paths
* A culture of continuous education and technical training with reimbursements available
* Hybrid work environment with the ability to work remotely 40 hours per month
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
* Certified Great Place to Work and voted a 2019-2026 Computerworld Best Places to Work in IT
What you'll be doing:
* Deploy, configure, and maintain SIEM platforms, intrusion detection systems, and other SOC tools
* Design and implement scalable detection logic and correlation rules in SIEM, EDR/XDR, and cloud-native security platforms
* Build data pipelines and integrations to enrich security telemetry from endpoints, networks, and cloud sources
* Ensure security monitoring tools collect accurate, actionable data
* Collaborate with incident responders to codify behavioral analytics and detection logic using MITRE ATT&CK and other models
* Create APIs, dashboards, and data visualizations to support threat hunting and incident triage
* Continuously improve tooling performance, reliability, and usability through feedback from incident responders
* Evaluate and integrate open-source and commercial security tools into the detection and response ecosystem
* Contribute to red/purple team exercises by building simulation and detection validation tooling
* Work with security leadership to define and track metrics for detection coverage, response time, alert fidelity, and tooling effectiveness
* Develop and maintain detection-as-code frameworks using version control and CI/CD pipelines
What you need:
* Bachelor's degree in Computer Science, Software Engineering, or related field, or equivalent combination of education and experience
* Certifications such as GCDA, GCTI, or relevant cloud security credentials preferred
* 3+ years experience in incident response or security operations
* Experience managing and maintaining security solutions, SIEM, log ingestion pipelines, and API integrations
* Proficiency in Python, Go, Powershell, or similar languages used in security tooling
* Strong understanding of cloud-native architectures (Azure, AWS, GCP) and associated security services
* Familiarity with infrastructure-as-code (Terraform, Ansible) and CI/CD pipelines
* Solid grasp of detection engineering principles and adversary techniques (MITRE ATT&CK, kill chain)
* Knowledge of data streaming/search technologies (e.g., Kafka, Elasticsearch)
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
$95k-135k yearly 34d ago
Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly
American Logistics Authority 3.2
Macon, GA jobs
Job Type: Full-Time | Remote (U.S. Only)
About the Role: We're looking for motivated individuals ready to join the logistics side of the trucking industry. As a Remote Logistics Coordinator, you'll assist with scheduling, communication, and freight coordination between drivers and clients - all from home. You'll play a key role in helping freight move efficiently across the country while building valuable experience in one of the fastest-growing fields in logistics.
Responsibilities:
Communicate with drivers and clients to provide updates on loads
Manage shipment schedules and ensure on-time delivery
Track, organize, and record shipment information accurately
Deliver excellent customer service to carriers and clients
Collaborate with a professional virtual operations team
Qualifications:
Excellent communication and organization skills
Comfortable using basic computer tools (email, spreadsheets, chat apps)
Self-motivated with strong attention to detail
No prior logistics experience required
Pay: $1,800-$3,500 weekly (based on performance and workload)
Benefits:
100% remote work
Flexible hours
Career growth opportunities in the logistics industry
Supportive virtual team environment
How to Apply:
Apply today to start your career in logistics coordination. Our team will reach out with the next steps.
$32k-44k yearly est. Auto-Apply 57d ago
In-Bound Call Center Representative
Ironmountain Solutions 4.2
Tuscaloosa, AL jobs
Inbound Call Center Representative
Work Location: Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed.
Schedule: Full Time
Salary: $16 an hour
Customer Service Representative - DHS ICE HSI Tip Line
Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment's notice.
Job Responsibilities:
Answer and manage incoming calls and online tips from the public
Gather, clarify, and document information related to alleged criminal or suspicious activity
Review and assess tips to determine relevance and appropriate action
Conduct basic research using government, law enforcement, and open-source systems
Accurately document calls, tips, and findings in government systems
Prepare and route reports to the appropriate field offices or agencies
Escalate urgent or actionable information to designated personnel as needed
Follow established procedures, policies, and data privacy requirements
Provide professional, courteous customer service
Education and Experience Requirements:
3+ years of experience in a call center
Associate's degree required
Experience resolving complex stakeholder or customer issues
Proven ability to manage multiple tasks in a high-volume environment
Strong multitasking skills, including simultaneous data entry, research, and communication
Comfortable working with diverse stakeholders across varying professional backgrounds
Strong analytical, research, and problem-solving skills
Ability to work independently with minimal supervision
Excellent verbal and written communication skills
Active listening skills and sound judgment in complex situations
Experience supporting or training new customer service representatives
Ability to generate ad-hoc reports using internal systems
Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office
$16 hourly Auto-Apply 8d ago
Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly
American Logistics Authority 3.2
Baton Rouge, LA jobs
Job Type: Full-Time | Remote (U.S. Only)
About the Role: We're looking for motivated individuals ready to join the logistics side of the trucking industry. As a Remote Logistics Coordinator, you'll assist with scheduling, communication, and freight coordination between drivers and clients - all from home. You'll play a key role in helping freight move efficiently across the country while building valuable experience in one of the fastest-growing fields in logistics.
Responsibilities:
Communicate with drivers and clients to provide updates on loads
Manage shipment schedules and ensure on-time delivery
Track, organize, and record shipment information accurately
Deliver excellent customer service to carriers and clients
Collaborate with a professional virtual operations team
Qualifications:
Excellent communication and organization skills
Comfortable using basic computer tools (email, spreadsheets, chat apps)
Self-motivated with strong attention to detail
No prior logistics experience required
Pay: $1,800-$3,500 weekly (based on performance and workload)
Benefits:
100% remote work
Flexible hours
Career growth opportunities in the logistics industry
Supportive virtual team environment
How to Apply:
Apply today to start your career in logistics coordination. Our team will reach out with the next steps.
$34k-48k yearly est. Auto-Apply 57d ago
In-Bound Call Center Representative
Ironmountain Solutions 4.2
Franklin Park, FL jobs
Inbound Call Center Representative
Work Location: Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed.
Schedule: Full Time
Salary: $16 an hour
Customer Service Representative - DHS ICE HSI Tip Line
Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment's notice.
Job Responsibilities:
Answer and manage incoming calls and online tips from the public
Gather, clarify, and document information related to alleged criminal or suspicious activity
Review and assess tips to determine relevance and appropriate action
Conduct basic research using government, law enforcement, and open-source systems
Accurately document calls, tips, and findings in government systems
Prepare and route reports to the appropriate field offices or agencies
Escalate urgent or actionable information to designated personnel as needed
Follow established procedures, policies, and data privacy requirements
Provide professional, courteous customer service
Education and Experience Requirements:
3+ years of experience in a call center
Associate's degree required
Experience resolving complex stakeholder or customer issues
Proven ability to manage multiple tasks in a high-volume environment
Strong multitasking skills, including simultaneous data entry, research, and communication
Comfortable working with diverse stakeholders across varying professional backgrounds
Strong analytical, research, and problem-solving skills
Ability to work independently with minimal supervision
Excellent verbal and written communication skills
Active listening skills and sound judgment in complex situations
Experience supporting or training new customer service representatives
Ability to generate ad-hoc reports using internal systems
Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office
$16 hourly Auto-Apply 8d ago
Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly
American Logistics Authority 3.2
Fort Smith, AR jobs
Job Type: Full-Time | Remote (U.S. Only)
About the Role: We're looking for motivated individuals ready to join the logistics side of the trucking industry. As a Remote Logistics Coordinator, you'll assist with scheduling, communication, and freight coordination between drivers and clients - all from home. You'll play a key role in helping freight move efficiently across the country while building valuable experience in one of the fastest-growing fields in logistics.
Responsibilities:
Communicate with drivers and clients to provide updates on loads
Manage shipment schedules and ensure on-time delivery
Track, organize, and record shipment information accurately
Deliver excellent customer service to carriers and clients
Collaborate with a professional virtual operations team
Qualifications:
Excellent communication and organization skills
Comfortable using basic computer tools (email, spreadsheets, chat apps)
Self-motivated with strong attention to detail
No prior logistics experience required
Pay: $1,800-$3,500 weekly (based on performance and workload)
Benefits:
100% remote work
Flexible hours
Career growth opportunities in the logistics industry
Supportive virtual team environment
How to Apply:
Apply today to start your career in logistics coordination. Our team will reach out with the next steps.
$34k-47k yearly est. Auto-Apply 57d ago
In-Bound Call Center Representative
Ironmountain Solutions 4.2
Winston-Salem, NC jobs
Inbound Call Center Representative
Work Location: Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed.
Schedule: Full Time
Salary: $16 an hour
Customer Service Representative - DHS ICE HSI Tip Line
Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment's notice.
Job Responsibilities:
Answer and manage incoming calls and online tips from the public
Gather, clarify, and document information related to alleged criminal or suspicious activity
Review and assess tips to determine relevance and appropriate action
Conduct basic research using government, law enforcement, and open-source systems
Accurately document calls, tips, and findings in government systems
Prepare and route reports to the appropriate field offices or agencies
Escalate urgent or actionable information to designated personnel as needed
Follow established procedures, policies, and data privacy requirements
Provide professional, courteous customer service
Education and Experience Requirements:
3+ years of experience in a call center
Associate's degree required
Experience resolving complex stakeholder or customer issues
Proven ability to manage multiple tasks in a high-volume environment
Strong multitasking skills, including simultaneous data entry, research, and communication
Comfortable working with diverse stakeholders across varying professional backgrounds
Strong analytical, research, and problem-solving skills
Ability to work independently with minimal supervision
Excellent verbal and written communication skills
Active listening skills and sound judgment in complex situations
Experience supporting or training new customer service representatives
Ability to generate ad-hoc reports using internal systems
Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office
$16 hourly Auto-Apply 12d ago
Logistics Coordinator (Work From Home) - $1,800 to $3,500 WeeklyMontgomery
American Logistics Authority 3.2
Montgomery, AL jobs
Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly
Job Type: Full-Time | Remote (U.S. Only)
About the Role: We're looking for motivated individuals ready to join the logistics side of the trucking industry. As a Remote Logistics Coordinator, you'll assist with scheduling, communication, and freight coordination between drivers and clients - all from home. You'll play a key role in helping freight move efficiently across the country while building valuable experience in one of the fastest-growing fields in logistics.
Responsibilities:
Communicate with drivers and clients to provide updates on loads
Manage shipment schedules and ensure on-time delivery
Track, organize, and record shipment information accurately
Deliver excellent customer service to carriers and clients
Collaborate with a professional virtual operations team
Qualifications:
Excellent communication and organization skills
Comfortable using basic computer tools (email, spreadsheets, chat apps)
Self-motivated with strong attention to detail
No prior logistics experience required
Pay: $1,800-$3,500 weekly (based on performance and workload)
Benefits:
100% remote work
Flexible hours
Career growth opportunities in the logistics industry
Supportive virtual team environment
How to Apply:
Apply today to start your career in logistics coordination. Our team will reach out with the next steps.
$30k-42k yearly est. Auto-Apply 57d ago
In-Bound Call Center Representative
Ironmountain Solutions 4.2
Greenville, AL jobs
Inbound Call Center Representative
Work Location: Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed.
Schedule: Full Time
Salary: $16 an hour
Customer Service Representative - DHS ICE HSI Tip Line
Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment's notice.
Job Responsibilities:
Answer and manage incoming calls and online tips from the public
Gather, clarify, and document information related to alleged criminal or suspicious activity
Review and assess tips to determine relevance and appropriate action
Conduct basic research using government, law enforcement, and open-source systems
Accurately document calls, tips, and findings in government systems
Prepare and route reports to the appropriate field offices or agencies
Escalate urgent or actionable information to designated personnel as needed
Follow established procedures, policies, and data privacy requirements
Provide professional, courteous customer service
Education and Experience Requirements:
3+ years of experience in a call center
Associate's degree required
Experience resolving complex stakeholder or customer issues
Proven ability to manage multiple tasks in a high-volume environment
Strong multitasking skills, including simultaneous data entry, research, and communication
Comfortable working with diverse stakeholders across varying professional backgrounds
Strong analytical, research, and problem-solving skills
Ability to work independently with minimal supervision
Excellent verbal and written communication skills
Active listening skills and sound judgment in complex situations
Experience supporting or training new customer service representatives
Ability to generate ad-hoc reports using internal systems
Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office