Certified Medical Assistant/Certified Nurse Assistant jobs at Southern Illinois Healthcare

*Employment Type:* Full time *Shift:* Day Shift *Description:* *Medical Assistant * Schedule: Dayshift, Monday through Friday, 8 am to 5 pm Pay Range: $18.25 - $27.37 per hour Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles. * Summary:* At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well. MercyOne Genesis serves a 17-county bi-state region of the Quad Cities (Davenport and Bettendorf, Iowa, and Rock Island and Moline, Ill.) metropolitan area and the surrounding communities of Eastern Iowa and Western Illinois. But when it comes to clinical capabilities and quality, we exceed those geographical limits. We have earned distinction as a two-time national Top 15 Health System, and recognition for being in the top 1 percent in the nation for patient safety. *:* Join the MercyOne Family! We are looking to hire a Medical Assistant As a Medical Assistant at MercyOne, you will Support and participate in the provision of safe, effective and culturally competent care for clinic patients under the supervision of the practitioner. In addition, provides clerical support for clinic operations and actively participates in quality monitoring and performance improvement activities. *General Requirements:* Field Of Study: Medical Administrative Assistant Licensures/Registration: Certified or Registered Medical Assistant within 12 months. Experience: More than 1 year experience required. Education: High school plus additional course work up to 1 year Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care. *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

is $18.98 - $24.68 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement. We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more. Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment. Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being. Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups. From discovery to delivery, come help us shape the future of medicine. Benefits: * $10,000 Tuition Reimbursement per year ($5,700 part-time) * $10,000 Student Loan Repayment ($5,000 part-time) * $1,000 Professional Development per year ($500 part-time) * $250 Wellbeing Fund per year ($125 for part-time) * Matching 401(k) * Excellent medical, dental and vision coverage * Life insurance * Annual Employee Salary Increase and Incentive Bonus * Paid time off and Holiday pay Description Work Hours: Monday - Friday, 8:30am to 5:00pm * Person will be required to float within the department to provide additional assistance as needed The Medical Assistant reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Medical Assistant is a member of the health care team primarily responsible for providing support to physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with various patient care activities, and performing related administrative functions. The Medical Assistant is responsible for ensuring efficient patient flow through the clinic; maintaining neat, clean and safe patient care areas; promoting patient satisfaction by interacting with patients in a professional, friendly manner; safeguarding patient confidentiality. Responsibilities: * Assures efficient patient flow through the site: * Escorts patient to exam room, identifies patient with 2 identifiers and prepares patient for examination. * Obtains accurate vital signs, per organization standards. * Documents reason for visit and updates/confirms, allergies, smoking history and pharmacy information. * Promptly informs the provider and registered nurse of any significant change in vital signs or acute symptoms. * Anticipates/sets up equipment or supplies needed for visit. * Cleans and prepares exam room for next patient. * Responds to needs to expedite visits and maintain flow of patients and prioritize tasks accordingly. * Assists practitioner with medical and surgical procedures in accordance with established protocols such as: * Electrocardiogram (ECG), venipuncture, immunizations, setting up procedure trays, specimen collection and/or Clinical Laboratory Improvement Amendments (CLIA) waived testing as directed by Provider. * Provides high quality care by: * Prepares and stocks all exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments. * Participates in environmental safety rounds. * Maintains vaccine/medication inventory. * Monitors and maintains equipment and instruments according to clinic guidelines. * Assists in ordering supplies and correctly disposes of all expired items. * Adheres to office opening and closing procedures. * Functions as an integral part of the patient care team and promotes patient satisfaction by interacting with patients in a professional, friendly manner: * Accepts and performs delegated responsibilities in a positive manner. * Offers assistance to others. * Attends and participates in staff meetings. * Communicates appropriately and effectively with patients and patient care team (in the office and on the phone) * Performs delegated procedures common to the specialty area in a safe, effective, and efficient manner (see specialty practice addendum) * Performs all other duties as assigned by the Supervisor or Manager Qualifications Required: * Candidate must have written proof of meeting candidate eligibility requirements for writing one of the five eligible certification exams (AAMA, AMT, NCCT, NHA, NRCMA) * Accepted documentation: * New MA Graduates within 6 months from date of graduation from an MA Program must submit: a letter from the school or a letter from the certifying body * Non-Certified MAs or new graduates past 6 months from date of graduation from an MA program must submit: a letter from the certifying body * Within first six months of employment, will complete one of the following certifications after up to two test attempts: * Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA) * Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or * National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT) * Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA) * Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP) All Candidates/Incumbents: * High school diploma or GED. * American Heart Association accredited Basic Life Support (BLS/CPR) certification. * Signed acknowledgement during onboarding that certification must be attained within 6months, as a condition of employment * Strong computer skills. Preferred: * Completion of accredited Medical Assistant training program. * One to two years of ambulatory care experience. * Experience with electronic medical record. Equal Opportunity Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

is $19.74 - $24.68 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement. We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more. Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment. Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being. Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups. From discovery to delivery, come help us shape the future of medicine. Benefits: * $10,000 Tuition Reimbursement per year ($5,700 part-time) * $10,000 Student Loan Repayment ($5,000 part-time) * $1,000 Professional Development per year ($500 part-time) * $250 Wellbeing Fund per year ($125 for part-time) * Matching 401(k) * Excellent medical, dental and vision coverage * Life insurance * Annual Employee Salary Increase and Incentive Bonus * Paid time off and Holiday pay Description The Certified Medical Assistant reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. * The Certified Medical Assistant (CMA) is a multi-skilled worker who assumes a wide range of clinical and administrative roles within the physician office setting. Under the supervision of a Physician and/or the direction of a licensed nurse, the CMA provides direct and indirect patient care, performs laboratory and other testing, and may assist with clerical functions. The CMA serves as a key team player when interacting and communicating with patients and/or clinical staff in the ambulatory care environment. Responsibilities: * Presents a friendly, approachable, professional demeanor and appearance. * Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides directions or help to patients and customers with finding their way. * Uses effective service recovery skills to solve problems or service breakdowns when they occur. * Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, acknowledges the assistance and contributions of others. * Uses organizational and unit/department resources efficiently. * Manages work schedule efficiently, completing tasks and assignments on time. * Contributes to opportunities and processes for continuous improvement. * Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide. * Rooms patients and provides direct patient care under the supervision of a physician, and/or direction of an RN/LPN. Records medical, surgical and family histories, medications and vital signs. Prepares patients for office procedures and assists nursing and medical staff with routine examinations and patient treatments. Always considers specific patient needs; administers care according to individual age and abilities. * Explains treatment procedures to patients; reinforces patient education regarding medication and special diets or testing that has been provided by the RN/LPN or physician (for example, the After Visit Summary). * Administers injections and medications as directed by physician. * Performs point of care testing, including venipuncture, urine dips, finger sticks, strep screens, flu screens, pregnancy tests, and cultures. Independently performs other tests and/or office procedures such as EKG's, pulmonary testing, and chronic disease management testing. * Is knowledgeable about the purpose, process and results for tests and lab specimens frequently performed in an office setting. * Relays NORMAL test results to patient or reads results, verbatim, from the physician documentation. Consults an RN, LPN, or physician should the patient have questions regarding their results. * Adheres to CDPG Environment of Care policies. Maintains infection control standards for exam/procedure rooms and areas where patient care services are delivered. Cleans, disinfects, changes linen etc. Performs quality checks and trouble-shoots office instruments. Is knowledgeable of sterilization techniques and biological indicators for sterilization. * Participates in shared governance, committee work, and practice/department projects. * Demonstrates the knowledge of proper identification and reporting of medical/health care errors. * Demonstrates a willingness to support co-workers; voluntarily pitches in. Willing to mentor and train new staff. Acts as an integral member of the team. * Communicates appropriately and clearly with all. Maintains a good working relationship within the office and other ancillary departments. Demonstrates a positive attitude. * Handles situations in a mature and professional manner. * Prioritizes and re-prioritizes workflow and maintain an organized workspace. * Engages in teamwork as a team player and a team builder. * Meets current standards and policies for documentation. Provides documentation that is timely, accurate, up to date, complete and legible. * Charges for all ancillary services performed * Participates in ongoing educational activities appropriate to the area of practice. Seeks experiences, formal and independent learning activities to maintain and develop clinical and professional skills and knowledge. Shares knowledge from continuing education programs with co-workers. * Exhibits creativity and flexibility through the dynamics of change. * Appropriately utilizes the functionality of the medical record and practice management systems within their job responsibilities, for example, all documentation, order entry, results, referrals, etc. * Stays informed of medical record and practice management system updates and implements into daily work. * Utilizes online resources efficiently including Outlook, Corridors, and Team Sites. * Completes other duties as assigned Qualifications Required: * Two or more years of recent experience working as a Medical Assistant in a physician office setting or completion of an accredited Medical Assisting Program * High School Diploma or equivalent with 2 or more years of experience as Medical Assistant or completion of an accredited Medical Assisting Program * American Heart Association accredited Basic Life Support (BLS/CPR) certification. * Completion of phlebotomy class or equivalent experience. Basic computer knowledge. Ability to type proficiently and accurately. Ability to communicate effectively in English, both verbally and in writing. Ability to assess and determine situations requiring an interpreter and to use interpreter services effectively. * New graduates/hires must obtain certification/registration within 1 year from hire date. The following certifications will be accepted: * Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA) * Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or * National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT) * Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA) * Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP) * An active RN or LPN license in the state of Illinois will be accepted in lieu of CMA certification Preferred: * Associates degree in Medical Assisting * Second language proficiency a plus There is a $2,000 sign-on bonus available for this position for external candidates and candidates who have not worked at NM in over 1 year. Equal Opportunity Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better? Job Description Work Hours: Monday - Friday, 8:30am to 5:00pm *Person will be required to float within the department to provide additional assistance as needed The Medical Assistant reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Medical Assistant is a member of the health care team primarily responsible for providing support to physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with various patient care activities, and performing related administrative functions. The Medical Assistant is responsible for ensuring efficient patient flow through the clinic; maintaining neat, clean and safe patient care areas; promoting patient satisfaction by interacting with patients in a professional, friendly manner; safeguarding patient confidentiality. Responsibilities: Assures efficient patient flow through the site: Escorts patient to exam room, identifies patient with 2 identifiers and prepares patient for examination. Obtains accurate vital signs, per organization standards. Documents reason for visit and updates/confirms, allergies, smoking history and pharmacy information. Promptly informs the provider and registered nurse of any significant change in vital signs or acute symptoms. Anticipates/sets up equipment or supplies needed for visit. Cleans and prepares exam room for next patient. Responds to needs to expedite visits and maintain flow of patients and prioritize tasks accordingly. Assists practitioner with medical and surgical procedures in accordance with established protocols such as: Electrocardiogram (ECG), venipuncture, immunizations, setting up procedure trays, specimen collection and/or Clinical Laboratory Improvement Amendments (CLIA) waived testing as directed by Provider. Provides high quality care by: Prepares and stocks all exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments. Participates in environmental safety rounds. Maintains vaccine/medication inventory. Monitors and maintains equipment and instruments according to clinic guidelines. Assists in ordering supplies and correctly disposes of all expired items. Adheres to office opening and closing procedures. Functions as an integral part of the patient care team and promotes patient satisfaction by interacting with patients in a professional, friendly manner: Accepts and performs delegated responsibilities in a positive manner. Offers assistance to others. Attends and participates in staff meetings. Communicates appropriately and effectively with patients and patient care team (in the office and on the phone) Performs delegated procedures common to the specialty area in a safe, effective, and efficient manner (see specialty practice addendum) Performs all other duties as assigned by the Supervisor or Manager Qualifications Required : Candidate must have written proof of meeting candidate eligibility requirements for writing one of the five eligible certification exams (AAMA, AMT, NCCT, NHA, NRCMA) Accepted documentation : New MA Graduates within 6 months from date of graduation from an MA Program must submit: a letter from the school or a letter from the certifying body Non-Certified MAs or new graduates past 6 months from date of graduation from an MA program must submit: a letter from the certifying body Within first six months of employment, will complete one of the following certifications after up to two test attempts: Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA) Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT) Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA) Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP) All Candidates/Incumbents: High school diploma or GED. American Heart Association accredited Basic Life Support (BLS/CPR) certification. Signed acknowledgement during onboarding that certification must be attained within 6months, as a condition of employment Strong computer skills. Preferred : Completion of accredited Medical Assistant training program. One to two years of ambulatory care experience. Experience with electronic medical record. Additional Information Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description **This is a Full Time position at 40 hours per week located on the Lake Forest hospital campus. Schedule is Monday through Friday, approximately 7:30a-4:30p. This is a Pre Op clinic and the Medical Assistant will be responsible for rooming, completing assessments, draw labs and complete EKG's to name a few.** The Medical Assistant reflects the mission, vision, and values of Northwestern Medicine, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Medical Assistant is a member of the health care team primarily responsible for providing support to physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with various patient care activities, and performing related administrative functions. The Medical Assistant is responsible for ensuring efficient patient flow through the clinic; maintaining neat, clean and safe patient care areas; promoting patient satisfaction by interacting with patients in a professional, friendly manner; safeguarding patient confidentiality. Responsibilities: Assures efficient patient flow through the site: Escorts patient to exam room, identifies patient with 2 identifiers and prepares patient for examination. Obtains accurate vital signs, per organization standards. Documents reason for visit and updates/confirms, allergies, smoking history and pharmacy information. Promptly informs the provider and registered nurse of any significant change in vital signs or acute symptoms. Anticipates/sets up equipment or supplies needed for visit. Cleans and prepares exam room for next patient. Responds to needs to expedite visits and maintain flow of patients and prioritize tasks accordingly. Assists practitioner with medical and surgical procedures in accordance with established protocols such as: Electrocardiogram (ECG), venipuncture, immunizations, setting up procedure trays, specimen collection and/or Clinical Laboratory Improvement Amendments (CLIA) waived testing as directed by Provider. Provides high quality care by: Prepares and stocks all exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments. Participates in environmental safety rounds. Maintains vaccine/medication inventory. Monitors and maintains equipment and instruments according to clinic guidelines. Assists in ordering supplies and correctly disposes of all expired items. Adheres to office opening and closing procedures. Functions as an integral part of the patient care team and promotes patient satisfaction by interacting with patients in a professional, friendly manner: Accepts and performs delegated responsibilities in a positive manner. Offers assistance to others. Attends and participates in staff meetings. Communicates appropriately and effectively with patients and patient care team (in the office and on the phone. Performs delegated procedures common to the specialty area in a safe, effective, and efficient manner (see specialty practice addendum. Performs all other duties as assigned by the Supervisor or Manager Qualifications Required: Candidate must have written proof of meeting candidate eligibility requirements for writing one of the five eligible certification exams (AAMA, AMT, NCCT, NHA, NRCMA) Accepted documentation: New MA Graduates within 6 months from date of graduation from an MA Program must submit: a letter from the school or a letter from the certifying body Non-Certified MAs or new graduates past 6 months from date of graduation from an MA program must submit: a letter from the certifying body Within first six months of employment, will complete one of the following certifications after up to two test attempts: Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA) Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT) Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA) Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP) All Candidates/Incumbents: High school diploma or GED. American Heart Association accredited Basic Life Support (BLS/CPR) certification. Signed acknowledgement during onboarding that certification must be attained within 6months, as a condition of employment Strong computer skills Preferred: Completion of accredited Medical Assistant training program. One to two years of ambulatory care experience. Experience with electronic medical record. Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

is $19.74 - $24.68 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement. We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more. Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment. Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being. Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups. From discovery to delivery, come help us shape the future of medicine. Benefits: * $10,000 Tuition Reimbursement per year ($5,700 part-time) * $10,000 Student Loan Repayment ($5,000 part-time) * $1,000 Professional Development per year ($500 part-time) * $250 Wellbeing Fund per year ($125 for part-time) * Matching 401(k) * Excellent medical, dental and vision coverage * Life insurance * Annual Employee Salary Increase and Incentive Bonus * Paid time off and Holiday pay Description There is a $2,000 sign-on bonus available for this position; internal candidates and rehires within the last year are ineligible. The Medical Assistant reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Medical Assistant is a member of the health care team primarily responsible for providing support to physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with various patient care activities, and performing related administrative functions. The Medical Assistant is responsible for ensuring efficient patient flow through the clinic; maintaining neat, clean and safe patient care areas; promoting patient satisfaction by interacting with patients in a professional, friendly manner; safeguarding patient confidentiality. Responsibilities: * Assures efficient patient flow through the site: * Escorts patient to exam room, identifies patient with 2 identifiers and prepares patient for examination. * Obtains accurate vital signs, per organization standards. * Documents reason for visit and updates/confirms, allergies, smoking history and pharmacy information. * Promptly informs the provider and registered nurse of any significant change in vital signs or acute symptoms. * Anticipates/sets up equipment or supplies needed for visit. * Cleans and prepares exam room for next patient. * Responds to needs to expedite visits and maintain flow of patients and prioritize tasks accordingly. * Assists practitioner with medical and surgical procedures in accordance with established protocols such as: * Electrocardiogram (ECG), venipuncture, immunizations, setting up procedure trays, specimen collection and/or Clinical Laboratory Improvement Amendments (CLIA) waived testing as directed by Provider. * Provides high quality care by: * Prepares and stocks all exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments. * Participates in environmental safety rounds. * Maintains vaccine/medication inventory. * Monitors and maintains equipment and instruments according to clinic guidelines. * Assists in ordering supplies and correctly disposes of all expired items. * Adheres to office opening and closing procedures. * Functions as an integral part of the patient care team and promotes patient satisfaction by interacting with patients in a professional, friendly manner: * Accepts and performs delegated responsibilities in a positive manner. * Offers assistance to others. * Attends and participates in staff meetings. * Communicates appropriately and effectively with patients and patient care team (in the office and on the phone) * Performs delegated procedures common to the specialty area in a safe, effective, and efficient manner (see specialty practice addendum) * Performs all other duties as assigned by the Supervisor or Manager Qualifications Required: * Candidate must have written proof of meeting candidate eligibility requirements for writing one of the five eligible certification exams (AAMA, AMT, NCCT, NHA, NRCMA) * Accepted documentation: * New MA Graduates within 6 months from date of graduation from an MA Program must submit: a letter from the school or a letter from the certifying body * Non-Certified MAs or new graduates past 6 months from date of graduation from an MA program must submit: a letter from the certifying body * Within first six months of employment, will complete one of the following certifications after up to two test attempts: * Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA) * Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or * National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT) * Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA) * Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP) All Candidates/Incumbents: * High school diploma or GED. * American Heart Association accredited Basic Life Support (BLS/CPR) certification. * Signed acknowledgement during onboarding that certification must be attained within 6months, as a condition of employment * Strong computer skills. Preferred: * Completion of accredited Medical Assistant training program. * One to two years of ambulatory care experience. * Experience with electronic medical record. Equal Opportunity Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

is $21.85 - $27.31 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement. We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more. Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment. Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being. Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups. From discovery to delivery, come help us shape the future of medicine. Benefits: * $10,000 Tuition Reimbursement per year ($5,700 part-time) * $10,000 Student Loan Repayment ($5,000 part-time) * $1,000 Professional Development per year ($500 part-time) * $250 Wellbeing Fund per year ($125 for part-time) * Matching 401(k) * Excellent medical, dental and vision coverage * Life insurance * Annual Employee Salary Increase and Incentive Bonus * Paid time off and Holiday pay Description The The Certified Medical Assistant - Pediatrics reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Certified Medical Assistant (CMA) is a multi-skilled worker who assumes a wide range of clinical and administrative roles within the physician office setting. Under the supervision of a Physician and/or the direction of a licensed nurse, the CMA provides direct and indirect patient care, performs laboratory and other testing, and may assist with clerical functions. The CMA serves as a key team player when interacting and communicating with patients and/or clinical staff in the ambulatory care environment. Responsibilities: * Under the supervision of healthcare provider, assists with performing patient treatments * Performs basic diagnostic procedures and specimen collection. Monitors and communicates changes in patient condition. Documents patient care given * Maintains equipment and medical supplies, including reordering, stocking, cleaning, and troubleshooting. Maintains examination area * May perform administrative or clerical duties as assigned, including filing, reception, scheduling, data entry, billing, and patient registration. Qualifications Required: * High School Diploma or equivalent * Medical Assistant Certification * CPR - Basic Life Support Preferred: * Associate's Degree * Proficient in a second language Equal Opportunity Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

is $19.74 - $24.68 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement. We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more. Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment. Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being. Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups. From discovery to delivery, come help us shape the future of medicine. Benefits: * $10,000 Tuition Reimbursement per year ($5,700 part-time) * $10,000 Student Loan Repayment ($5,000 part-time) * $1,000 Professional Development per year ($500 part-time) * $250 Wellbeing Fund per year ($125 for part-time) * Matching 401(k) * Excellent medical, dental and vision coverage * Life insurance * Annual Employee Salary Increase and Incentive Bonus * Paid time off and Holiday pay Description This is a Full Time position at 36 hours per week for OBGYN located at the Crystal Lake clinic. Schedule is as follows: Monday (7:00am-5:00pm), Tuesday (7:00am-6:00pm), Wednesday (7:00am-1:30pm), Thursday (7:00am-3:30pm) and Friday (7:00am-2:00pm). The shifts would be within those hours and there is always a possibility of travel to another location with different hours. The Certified Medical Assistant reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. * The Certified Medical Assistant (CMA) is a multi-skilled worker who assumes a wide range of clinical and administrative roles within the physician office setting. Under the supervision of a Physician and/or the direction of a licensed nurse, the CMA provides direct and indirect patient care, performs laboratory and other testing, and may assist with clerical functions. The CMA serves as a key team player when interacting and communicating with patients and/or clinical staff in the ambulatory care environment. Responsibilities: * Presents a friendly, approachable, professional demeanor and appearance. * Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides directions or help to patients and customers with finding their way. * Uses effective service recovery skills to solve problems or service breakdowns when they occur. * Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, acknowledges the assistance and contributions of others. * Uses organizational and unit/department resources efficiently. * Manages work schedule efficiently, completing tasks and assignments on time. * Contributes to opportunities and processes for continuous improvement. * Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide. * Rooms patients and provides direct patient care under the supervision of a physician, and/or direction of an RN/LPN. Records medical, surgical and family histories, medications and vital signs. Prepares patients for office procedures and assists nursing and medical staff with routine examinations and patient treatments. Always considers specific patient needs; administers care according to individual age and abilities. * Explains treatment procedures to patients; reinforces patient education regarding medication and special diets or testing that has been provided by the RN/LPN or physician (for example, the After Visit Summary). * Administers injections and medications as directed by physician. * Performs point of care testing, including venipuncture, urine dips, finger sticks, strep screens, flu screens, pregnancy tests, and cultures. Independently performs other tests and/or office procedures such as EKG's, pulmonary testing, and chronic disease management testing. * Is knowledgeable about the purpose, process and results for tests and lab specimens frequently performed in an office setting. * Relays NORMAL test results to patient or reads results, verbatim, from the physician documentation. Consults an RN, LPN, or physician should the patient have questions regarding their results. * Adheres to CDPG Environment of Care policies. Maintains infection control standards for exam/procedure rooms and areas where patient care services are delivered. Cleans, disinfects, changes linen etc. Performs quality checks and trouble-shoots office instruments. Is knowledgeable of sterilization techniques and biological indicators for sterilization. * Participates in shared governance, committee work, and practice/department projects. * Demonstrates the knowledge of proper identification and reporting of medical/health care errors. * Demonstrates a willingness to support co-workers; voluntarily pitches in. Willing to mentor and train new staff. Acts as an integral member of the team. * Communicates appropriately and clearly with all. Maintains a good working relationship within the office and other ancillary departments. Demonstrates a positive attitude. * Handles situations in a mature and professional manner. * Prioritizes and re-prioritizes workflow and maintain an organized workspace. * Engages in teamwork as a team player and a team builder. * Meets current standards and policies for documentation. Provides documentation that is timely, accurate, up to date, complete and legible. * Charges for all ancillary services performed * Participates in ongoing educational activities appropriate to the area of practice. Seeks experiences, formal and independent learning activities to maintain and develop clinical and professional skills and knowledge. Shares knowledge from continuing education programs with co-workers. * Exhibits creativity and flexibility through the dynamics of change. * Appropriately utilizes the functionality of the medical record and practice management systems within their job responsibilities, for example, all documentation, order entry, results, referrals, etc. * Stays informed of medical record and practice management system updates and implements into daily work. * Utilizes online resources efficiently including Outlook, Corridors, and Team Sites. * Completes other duties as assigned Qualifications Required: * Two or more years of recent experience working as a Medical Assistant in a physician office setting or completion of an accredited Medical Assisting Program * High School Diploma or equivalent with 2 or more years of experience as Medical Assistant or completion of an accredited Medical Assisting Program * American Heart Association accredited Basic Life Support (BLS/CPR) certification. * Completion of phlebotomy class or equivalent experience. Basic computer knowledge. Ability to type proficiently and accurately. Ability to communicate effectively in English, both verbally and in writing. Ability to assess and determine situations requiring an interpreter and to use interpreter services effectively. * New graduates/hires must obtain certification/registration within 1 year from hire date. The following certifications will be accepted: * Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA) * Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or * National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT) * Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA) * Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP) * An active RN or LPN license in the state of Illinois will be accepted in lieu of CMA certification Preferred: * Associates degree in Medical Assisting * Second language proficiency a plus Equal Opportunity Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

is $18.98 - $24.68 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement. We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more. Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment. Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being. Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups. From discovery to delivery, come help us shape the future of medicine. Benefits: * $10,000 Tuition Reimbursement per year ($5,700 part-time) * $10,000 Student Loan Repayment ($5,000 part-time) * $1,000 Professional Development per year ($500 part-time) * $250 Wellbeing Fund per year ($125 for part-time) * Matching 401(k) * Excellent medical, dental and vision coverage * Life insurance * Annual Employee Salary Increase and Incentive Bonus * Paid time off and Holiday pay Description The Medical Assistant reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Medical Assistant is a member of the health care team primarily responsible for providing support to physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with various patient care activities, and performing related administrative functions. The Medical Assistant is responsible for ensuring efficient patient flow through the clinic; maintaining neat, clean and safe patient care areas; promoting patient satisfaction by interacting with patients in a professional, friendly manner; safeguarding patient confidentiality. Responsibilities: * Assures efficient patient flow through the site: * Escorts patient to exam room, identifies patient with 2 identifiers and prepares patient for examination. * Obtains accurate vital signs, per organization standards. * Documents reason for visit and updates/confirms, allergies, smoking history and pharmacy information. * Promptly informs the provider and registered nurse of any significant change in vital signs or acute symptoms. * Anticipates/sets up equipment or supplies needed for visit. * Cleans and prepares exam room for next patient. * Responds to needs to expedite visits and maintain flow of patients and prioritize tasks accordingly. * Assists practitioner with medical and surgical procedures in accordance with established protocols such as: * Electrocardiogram (ECG), venipuncture, immunizations, setting up procedure trays, specimen collection and/or Clinical Laboratory Improvement Amendments (CLIA) waived testing as directed by Provider. * Provides high quality care by: * Prepares and stocks all exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments. * Participates in environmental safety rounds. * Maintains vaccine/medication inventory. * Monitors and maintains equipment and instruments according to clinic guidelines. * Assists in ordering supplies and correctly disposes of all expired items. * Adheres to office opening and closing procedures. * Functions as an integral part of the patient care team and promotes patient satisfaction by interacting with patients in a professional, friendly manner: * Accepts and performs delegated responsibilities in a positive manner. * Offers assistance to others. * Attends and participates in staff meetings. * Communicates appropriately and effectively with patients and patient care team (in the office and on the phone) * Performs delegated procedures common to the specialty area in a safe, effective, and efficient manner (see specialty practice addendum) * Performs all other duties as assigned by the Supervisor or Manager Qualifications Required: * Candidate must have written proof of meeting candidate eligibility requirements for writing one of the five eligible certification exams (AAMA, AMT, NCCT, NHA, NRCMA) * Accepted documentation: * New MA Graduates within 6 months from date of graduation from an MA Program must submit: a letter from the school or a letter from the certifying body * Non-Certified MAs or new graduates past 6 months from date of graduation from an MA program must submit: a letter from the certifying body * Within first six months of employment, will complete one of the following certifications after up to two test attempts: * Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA) * Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or * National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT) * Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA) * Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP) All Candidates/Incumbents: * High school diploma or GED. * American Heart Association accredited Basic Life Support (BLS/CPR) certification. * Signed acknowledgement during onboarding that certification must be attained within 6months, as a condition of employment * Strong computer skills. Preferred: * Completion of accredited Medical Assistant training program. * One to two years of ambulatory care experience. * Experience with electronic medical record. Equal Opportunity Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

is $18.98 - $24.68 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement. We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more. Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment. Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being. Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups. From discovery to delivery, come help us shape the future of medicine. Benefits: * $10,000 Tuition Reimbursement per year ($5,700 part-time) * $10,000 Student Loan Repayment ($5,000 part-time) * $1,000 Professional Development per year ($500 part-time) * $250 Wellbeing Fund per year ($125 for part-time) * Matching 401(k) * Excellent medical, dental and vision coverage * Life insurance * Annual Employee Salary Increase and Incentive Bonus * Paid time off and Holiday pay Description The Medical Assistant reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Medical Assistant is a member of the health care team primarily responsible for providing support to physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with various patient care activities, and performing related administrative functions. The Medical Assistant is responsible for ensuring efficient patient flow through the clinic; maintaining neat, clean and safe patient care areas; promoting patient satisfaction by interacting with patients in a professional, friendly manner; safeguarding patient confidentiality. Responsibilities: * Assures efficient patient flow through the site: * Escorts patient to exam room, identifies patient with 2 identifiers and prepares patient for examination. * Obtains accurate vital signs, per organization standards. * Documents reason for visit and updates/confirms, allergies, smoking history and pharmacy information. * Promptly informs the provider and registered nurse of any significant change in vital signs or acute symptoms. * Anticipates/sets up equipment or supplies needed for visit. * Cleans and prepares exam room for next patient. * Responds to needs to expedite visits and maintain flow of patients and prioritize tasks accordingly. * Assists practitioner with medical and surgical procedures in accordance with established protocols such as: * Electrocardiogram (ECG), venipuncture, immunizations, setting up procedure trays, specimen collection and/or Clinical Laboratory Improvement Amendments (CLIA) waived testing as directed by Provider. * Provides high quality care by: * Prepares and stocks all exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments. * Participates in environmental safety rounds. * Maintains vaccine/medication inventory. * Monitors and maintains equipment and instruments according to clinic guidelines. * Assists in ordering supplies and correctly disposes of all expired items. * Adheres to office opening and closing procedures. * Functions as an integral part of the patient care team and promotes patient satisfaction by interacting with patients in a professional, friendly manner: * Accepts and performs delegated responsibilities in a positive manner. * Offers assistance to others. * Attends and participates in staff meetings. * Communicates appropriately and effectively with patients and patient care team (in the office and on the phone) * Performs delegated procedures common to the specialty area in a safe, effective, and efficient manner (see specialty practice addendum) * Performs all other duties as assigned by the Supervisor or Manager Qualifications Required: * Candidate must have written proof of meeting candidate eligibility requirements for writing one of the five eligible certification exams (AAMA, AMT, NCCT, NHA, NRCMA) * Accepted documentation: * New MA Graduates within 6 months from date of graduation from an MA Program must submit: a letter from the school or a letter from the certifying body * Non-Certified MAs or new graduates past 6 months from date of graduation from an MA program must submit: a letter from the certifying body * Within first six months of employment, will complete one of the following certifications after up to two test attempts: * Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA) * Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or * National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT) * Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA) * Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP) All Candidates/Incumbents: * High school diploma or GED. * American Heart Association accredited Basic Life Support (BLS/CPR) certification. * Signed acknowledgement during onboarding that certification must be attained within 6months, as a condition of employment * Strong computer skills. Preferred: * Completion of accredited Medical Assistant training program. * One to two years of ambulatory care experience. * Experience with electronic medical record. Equal Opportunity Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

is $19.74 - $24.68 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement. We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more. Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment. Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being. Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups. From discovery to delivery, come help us shape the future of medicine. Benefits: * $10,000 Tuition Reimbursement per year ($5,700 part-time) * $10,000 Student Loan Repayment ($5,000 part-time) * $1,000 Professional Development per year ($500 part-time) * $250 Wellbeing Fund per year ($125 for part-time) * Matching 401(k) * Excellent medical, dental and vision coverage * Life insurance * Annual Employee Salary Increase and Incentive Bonus * Paid time off and Holiday pay Description The Certified Medical Assistant reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. * The Certified Medical Assistant (CMA) is a multi-skilled worker who assumes a wide range of clinical and administrative roles within the physician office setting. Under the supervision of a Physician and/or the direction of a licensed nurse, the CMA provides direct and indirect patient care, performs laboratory and other testing, and may assist with clerical functions. The CMA serves as a key team player when interacting and communicating with patients and/or clinical staff in the ambulatory care environment. Responsibilities: * Presents a friendly, approachable, professional demeanor and appearance. * Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides directions or help to patients and customers with finding their way. * Uses effective service recovery skills to solve problems or service breakdowns when they occur. * Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, acknowledges the assistance and contributions of others. * Uses organizational and unit/department resources efficiently. * Manages work schedule efficiently, completing tasks and assignments on time. * Contributes to opportunities and processes for continuous improvement. * Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide. * Rooms patients and provides direct patient care under the supervision of a physician, and/or direction of an RN/LPN. Records medical, surgical and family histories, medications and vital signs. Prepares patients for office procedures and assists nursing and medical staff with routine examinations and patient treatments. Always considers specific patient needs; administers care according to individual age and abilities. * Explains treatment procedures to patients; reinforces patient education regarding medication and special diets or testing that has been provided by the RN/LPN or physician (for example, the After Visit Summary). * Administers injections and medications as directed by physician. * Performs point of care testing, including venipuncture, urine dips, finger sticks, strep screens, flu screens, pregnancy tests, and cultures. Independently performs other tests and/or office procedures such as EKG's, pulmonary testing, and chronic disease management testing. * Is knowledgeable about the purpose, process and results for tests and lab specimens frequently performed in an office setting. * Relays NORMAL test results to patient or reads results, verbatim, from the physician documentation. Consults an RN, LPN, or physician should the patient have questions regarding their results. * Adheres to CDPG Environment of Care policies. Maintains infection control standards for exam/procedure rooms and areas where patient care services are delivered. Cleans, disinfects, changes linen etc. Performs quality checks and trouble-shoots office instruments. Is knowledgeable of sterilization techniques and biological indicators for sterilization. * Participates in shared governance, committee work, and practice/department projects. * Demonstrates the knowledge of proper identification and reporting of medical/health care errors. * Demonstrates a willingness to support co-workers; voluntarily pitches in. Willing to mentor and train new staff. Acts as an integral member of the team. * Communicates appropriately and clearly with all. Maintains a good working relationship within the office and other ancillary departments. Demonstrates a positive attitude. * Handles situations in a mature and professional manner. * Prioritizes and re-prioritizes workflow and maintain an organized workspace. * Engages in teamwork as a team player and a team builder. * Meets current standards and policies for documentation. Provides documentation that is timely, accurate, up to date, complete and legible. * Charges for all ancillary services performed * Participates in ongoing educational activities appropriate to the area of practice. Seeks experiences, formal and independent learning activities to maintain and develop clinical and professional skills and knowledge. Shares knowledge from continuing education programs with co-workers. * Exhibits creativity and flexibility through the dynamics of change. * Appropriately utilizes the functionality of the medical record and practice management systems within their job responsibilities, for example, all documentation, order entry, results, referrals, etc. * Stays informed of medical record and practice management system updates and implements into daily work. * Utilizes online resources efficiently including Outlook, Corridors, and Team Sites. * Completes other duties as assigned Qualifications Required: * Two or more years of recent experience working as a Medical Assistant in a physician office setting or completion of an accredited Medical Assisting Program * High School Diploma or equivalent with 2 or more years of experience as Medical Assistant or completion of an accredited Medical Assisting Program * American Heart Association accredited Basic Life Support (BLS/CPR) certification. * Completion of phlebotomy class or equivalent experience. Basic computer knowledge. Ability to type proficiently and accurately. Ability to communicate effectively in English, both verbally and in writing. Ability to assess and determine situations requiring an interpreter and to use interpreter services effectively. * New graduates/hires must obtain certification/registration within 1 year from hire date. The following certifications will be accepted: * Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA) * Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or * National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT) * Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA) * Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP) * An active RN or LPN license in the state of Illinois will be accepted in lieu of CMA certification Preferred: * Associates degree in Medical Assisting * Second language proficiency a plus Equal Opportunity Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

is $18.98 - $24.68 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement. We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more. Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment. Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being. Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups. From discovery to delivery, come help us shape the future of medicine. Benefits: * $10,000 Tuition Reimbursement per year ($5,700 part-time) * $10,000 Student Loan Repayment ($5,000 part-time) * $1,000 Professional Development per year ($500 part-time) * $250 Wellbeing Fund per year ($125 for part-time) * Matching 401(k) * Excellent medical, dental and vision coverage * Life insurance * Annual Employee Salary Increase and Incentive Bonus * Paid time off and Holiday pay Description This is a Full Time position at 40 hours per week on the Glenview campus. Schedule is Monday through Friday, start time between 7:00am-8:00am with no weekends. The Medical Assistant reflects the mission, vision, and values of Northwestern Medicine, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Medical Assistant is a member of the health care team primarily responsible for providing support to physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with various patient care activities, and performing related administrative functions. The Medical Assistant is responsible for ensuring efficient patient flow through the clinic; maintaining neat, clean and safe patient care areas; promoting patient satisfaction by interacting with patients in a professional, friendly manner; safeguarding patient confidentiality. Responsibilities: * Assures efficient patient flow through the site: * Escorts patient to exam room, identifies patient with 2 identifiers and prepares patient for examination. * Obtains accurate vital signs, per organization standards. * Documents reason for visit and updates/confirms, allergies, smoking history and pharmacy information. * Promptly informs the provider and registered nurse of any significant change in vital signs or acute symptoms. * Anticipates/sets up equipment or supplies needed for visit. * Cleans and prepares exam room for next patient. * Responds to needs to expedite visits and maintain flow of patients and prioritize tasks accordingly. * Assists practitioner with medical and surgical procedures in accordance with established protocols such as: Electrocardiogram (ECG), venipuncture, immunizations, setting up procedure trays, specimen collection and/or Clinical Laboratory Improvement Amendments (CLIA) waived testing as directed by Provider. * Provides high quality care by: * Prepares and stocks all exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments. * Participates in environmental safety rounds. * Maintains vaccine/medication inventory. * Monitors and maintains equipment and instruments according to clinic guidelines. * Assists in ordering supplies and correctly disposes of all expired items. * Adheres to office opening and closing procedures. * Functions as an integral part of the patient care team and promotes patient satisfaction by interacting with patients in a professional, friendly manner: * Accepts and performs delegated responsibilities in a positive manner. * Offers assistance to others. * Attends and participates in staff meetings. * Communicates appropriately and effectively with patients and patient care team (in the office and on the phone. * Performs delegated procedures common to the specialty area in a safe, effective, and efficient manner (see specialty practice addendum. * Performs all other duties as assigned by the Supervisor or Manager Qualifications Required: * Candidate must have written proof of meeting candidate eligibility requirements for writing one of the five eligible certification exams (AAMA, AMT, NCCT, NHA, NRCMA) * Accepted documentation: * New MA Graduates within 6 months from date of graduation from an MA Program must submit: a letter from the school or a letter from the certifying body * Non-Certified MAs or new graduates past 6 months from date of graduation from an MA program must submit: a letter from the certifying body * Within first six months of employment, will complete one of the following certifications after up to two test attempts: * Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA) * Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or * National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT) * Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA) * Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP) All Candidates/Incumbents: * High school diploma or GED. * American Heart Association accredited Basic Life Support (BLS/CPR) certification. * Signed acknowledgement during onboarding that certification must be attained within 6months, as a condition of employment * Strong computer skills Preferred: * Completion of accredited Medical Assistant training program. * One to two years of ambulatory care experience. * Experience with electronic medical record. Equal Opportunity Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

is $19.74 - $24.68 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement. We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more. Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment. Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being. Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups. From discovery to delivery, come help us shape the future of medicine. Benefits: * $10,000 Tuition Reimbursement per year ($5,700 part-time) * $10,000 Student Loan Repayment ($5,000 part-time) * $1,000 Professional Development per year ($500 part-time) * $250 Wellbeing Fund per year ($125 for part-time) * Matching 401(k) * Excellent medical, dental and vision coverage * Life insurance * Annual Employee Salary Increase and Incentive Bonus * Paid time off and Holiday pay Description This is a Full Time position at 36 hours per week for the Primary Care (includes Internal Medicine & Family Medicine) specialty located at the McHenry clinic. Schedule is Monday through Friday, with start time between 7a-8a and end time between 4p-5p. The Certified Medical Assistant reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. * The Certified Medical Assistant (CMA) is a multi-skilled worker who assumes a wide range of clinical and administrative roles within the physician office setting. Under the supervision of a Physician and/or the direction of a licensed nurse, the CMA provides direct and indirect patient care, performs laboratory and other testing, and may assist with clerical functions. The CMA serves as a key team player when interacting and communicating with patients and/or clinical staff in the ambulatory care environment. Responsibilities: * Presents a friendly, approachable, professional demeanor and appearance. * Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides directions or help to patients and customers with finding their way. * Uses effective service recovery skills to solve problems or service breakdowns when they occur. * Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, acknowledges the assistance and contributions of others. * Uses organizational and unit/department resources efficiently. * Manages work schedule efficiently, completing tasks and assignments on time. * Contributes to opportunities and processes for continuous improvement. * Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide. * Rooms patients and provides direct patient care under the supervision of a physician, and/or direction of an RN/LPN. Records medical, surgical and family histories, medications and vital signs. Prepares patients for office procedures and assists nursing and medical staff with routine examinations and patient treatments. Always considers specific patient needs; administers care according to individual age and abilities. * Explains treatment procedures to patients; reinforces patient education regarding medication and special diets or testing that has been provided by the RN/LPN or physician (for example, the After Visit Summary). * Administers injections and medications as directed by physician. * Performs point of care testing, including venipuncture, urine dips, finger sticks, strep screens, flu screens, pregnancy tests, and cultures. Independently performs other tests and/or office procedures such as EKG's, pulmonary testing, and chronic disease management testing. * Is knowledgeable about the purpose, process and results for tests and lab specimens frequently performed in an office setting. * Relays NORMAL test results to patient or reads results, verbatim, from the physician documentation. Consults an RN, LPN, or physician should the patient have questions regarding their results. * Adheres to CDPG Environment of Care policies. Maintains infection control standards for exam/procedure rooms and areas where patient care services are delivered. Cleans, disinfects, changes linen etc. Performs quality checks and trouble-shoots office instruments. Is knowledgeable of sterilization techniques and biological indicators for sterilization. * Participates in shared governance, committee work, and practice/department projects. * Demonstrates the knowledge of proper identification and reporting of medical/health care errors. * Demonstrates a willingness to support co-workers; voluntarily pitches in. Willing to mentor and train new staff. Acts as an integral member of the team. * Communicates appropriately and clearly with all. Maintains a good working relationship within the office and other ancillary departments. Demonstrates a positive attitude. * Handles situations in a mature and professional manner. * Prioritizes and re-prioritizes workflow and maintain an organized workspace. * Engages in teamwork as a team player and a team builder. * Meets current standards and policies for documentation. Provides documentation that is timely, accurate, up to date, complete and legible. * Charges for all ancillary services performed * Participates in ongoing educational activities appropriate to the area of practice. Seeks experiences, formal and independent learning activities to maintain and develop clinical and professional skills and knowledge. Shares knowledge from continuing education programs with co-workers. * Exhibits creativity and flexibility through the dynamics of change. * Appropriately utilizes the functionality of the medical record and practice management systems within their job responsibilities, for example, all documentation, order entry, results, referrals, etc. * Stays informed of medical record and practice management system updates and implements into daily work. * Utilizes online resources efficiently including Outlook, Corridors, and Team Sites. * Completes other duties as assigned Qualifications Required: * Two or more years of recent experience working as a Medical Assistant in a physician office setting or completion of an accredited Medical Assisting Program * High School Diploma or equivalent with 2 or more years of experience as Medical Assistant or completion of an accredited Medical Assisting Program * American Heart Association accredited Basic Life Support (BLS/CPR) certification. * Completion of phlebotomy class or equivalent experience. Basic computer knowledge. Ability to type proficiently and accurately. Ability to communicate effectively in English, both verbally and in writing. Ability to assess and determine situations requiring an interpreter and to use interpreter services effectively. * New graduates/hires must obtain certification/registration within 1 year from hire date. The following certifications will be accepted: * Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA) * Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or * National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT) * Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA) * Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP) * An active RN or LPN license in the state of Illinois will be accepted in lieu of CMA certification Preferred: * Associates degree in Medical Assisting * Second language proficiency a plus Equal Opportunity Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

is $18.98 - $24.68 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement. We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more. Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment. Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being. Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups. From discovery to delivery, come help us shape the future of medicine. Benefits: * $10,000 Tuition Reimbursement per year ($5,700 part-time) * $10,000 Student Loan Repayment ($5,000 part-time) * $1,000 Professional Development per year ($500 part-time) * $250 Wellbeing Fund per year ($125 for part-time) * Matching 401(k) * Excellent medical, dental and vision coverage * Life insurance * Annual Employee Salary Increase and Incentive Bonus * Paid time off and Holiday pay Description This is a Full Time position at 40 hours per week that travels between McHenry and Huntley clinics. Schedule is Monday through Friday, approximately 7:30am-4:00pm. The Medical Assistant reflects the mission, vision, and values of Northwestern Medicine, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Medical Assistant is a member of the health care team primarily responsible for providing support to physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with various patient care activities, and performing related administrative functions. The Medical Assistant is responsible for ensuring efficient patient flow through the clinic; maintaining neat, clean and safe patient care areas; promoting patient satisfaction by interacting with patients in a professional, friendly manner; safeguarding patient confidentiality. Responsibilities: * Assures efficient patient flow through the site: * Escorts patient to exam room, identifies patient with 2 identifiers and prepares patient for examination. * Obtains accurate vital signs, per organization standards. * Documents reason for visit and updates/confirms, allergies, smoking history and pharmacy information. * Promptly informs the provider and registered nurse of any significant change in vital signs or acute symptoms. * Anticipates/sets up equipment or supplies needed for visit. * Cleans and prepares exam room for next patient. * Responds to needs to expedite visits and maintain flow of patients and prioritize tasks accordingly. * Assists practitioner with medical and surgical procedures in accordance with established protocols such as: Electrocardiogram (ECG), venipuncture, immunizations, setting up procedure trays, specimen collection and/or Clinical Laboratory Improvement Amendments (CLIA) waived testing as directed by Provider. * Provides high quality care by: * Prepares and stocks all exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments. * Participates in environmental safety rounds. * Maintains vaccine/medication inventory. * Monitors and maintains equipment and instruments according to clinic guidelines. * Assists in ordering supplies and correctly disposes of all expired items. * Adheres to office opening and closing procedures. * Functions as an integral part of the patient care team and promotes patient satisfaction by interacting with patients in a professional, friendly manner: * Accepts and performs delegated responsibilities in a positive manner. * Offers assistance to others. * Attends and participates in staff meetings. * Communicates appropriately and effectively with patients and patient care team (in the office and on the phone. * Performs delegated procedures common to the specialty area in a safe, effective, and efficient manner (see specialty practice addendum. * Performs all other duties as assigned by the Supervisor or Manager Qualifications Required: * Candidate must have written proof of meeting candidate eligibility requirements for writing one of the five eligible certification exams (AAMA, AMT, NCCT, NHA, NRCMA) * Accepted documentation: * New MA Graduates within 6 months from date of graduation from an MA Program must submit: a letter from the school or a letter from the certifying body * Non-Certified MAs or new graduates past 6 months from date of graduation from an MA program must submit: a letter from the certifying body * Within first six months of employment, will complete one of the following certifications after up to two test attempts: * Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA) * Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or * National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT) * Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA) * Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP) All Candidates/Incumbents: * High school diploma or GED. * American Heart Association accredited Basic Life Support (BLS/CPR) certification. * Signed acknowledgement during onboarding that certification must be attained within 6months, as a condition of employment * Strong computer skills Preferred: * Completion of accredited Medical Assistant training program. * One to two years of ambulatory care experience. * Experience with electronic medical record. Equal Opportunity Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

is $19.74 - $24.68 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement. We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more. Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment. Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being. Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups. From discovery to delivery, come help us shape the future of medicine. Benefits: * $10,000 Tuition Reimbursement per year ($5,700 part-time) * $10,000 Student Loan Repayment ($5,000 part-time) * $1,000 Professional Development per year ($500 part-time) * $250 Wellbeing Fund per year ($125 for part-time) * Matching 401(k) * Excellent medical, dental and vision coverage * Life insurance * Annual Employee Salary Increase and Incentive Bonus * Paid time off and Holiday pay Description The Certified Medical Assistant reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. * The Certified Medical Assistant (CMA) is a multi-skilled worker who assumes a wide range of clinical and administrative roles within the physician office setting. Under the supervision of a Physician and/or the direction of a licensed nurse, the CMA provides direct and indirect patient care, performs laboratory and other testing, and may assist with clerical functions. The CMA serves as a key team player when interacting and communicating with patients and/or clinical staff in the ambulatory care environment. Responsibilities: * Presents a friendly, approachable, professional demeanor and appearance. * Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides directions or help to patients and customers with finding their way. * Uses effective service recovery skills to solve problems or service breakdowns when they occur. * Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, acknowledges the assistance and contributions of others. * Uses organizational and unit/department resources efficiently. * Manages work schedule efficiently, completing tasks and assignments on time. * Contributes to opportunities and processes for continuous improvement. * Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide. * Rooms patients and provides direct patient care under the supervision of a physician, and/or direction of an RN/LPN. Records medical, surgical and family histories, medications and vital signs. Prepares patients for office procedures and assists nursing and medical staff with routine examinations and patient treatments. Always considers specific patient needs; administers care according to individual age and abilities. * Explains treatment procedures to patients; reinforces patient education regarding medication and special diets or testing that has been provided by the RN/LPN or physician (for example, the After Visit Summary). * Administers injections and medications as directed by physician. * Performs point of care testing, including venipuncture, urine dips, finger sticks, strep screens, flu screens, pregnancy tests, and cultures. Independently performs other tests and/or office procedures such as EKG's, pulmonary testing, and chronic disease management testing. * Is knowledgeable about the purpose, process and results for tests and lab specimens frequently performed in an office setting. * Relays NORMAL test results to patient or reads results, verbatim, from the physician documentation. Consults an RN, LPN, or physician should the patient have questions regarding their results. * Adheres to CDPG Environment of Care policies. Maintains infection control standards for exam/procedure rooms and areas where patient care services are delivered. Cleans, disinfects, changes linen etc. Performs quality checks and trouble-shoots office instruments. Is knowledgeable of sterilization techniques and biological indicators for sterilization. * Participates in shared governance, committee work, and practice/department projects. * Demonstrates the knowledge of proper identification and reporting of medical/health care errors. * Demonstrates a willingness to support co-workers; voluntarily pitches in. Willing to mentor and train new staff. Acts as an integral member of the team. * Communicates appropriately and clearly with all. Maintains a good working relationship within the office and other ancillary departments. Demonstrates a positive attitude. * Handles situations in a mature and professional manner. * Prioritizes and re-prioritizes workflow and maintain an organized workspace. * Engages in teamwork as a team player and a team builder. * Meets current standards and policies for documentation. Provides documentation that is timely, accurate, up to date, complete and legible. * Charges for all ancillary services performed * Participates in ongoing educational activities appropriate to the area of practice. Seeks experiences, formal and independent learning activities to maintain and develop clinical and professional skills and knowledge. Shares knowledge from continuing education programs with co-workers. * Exhibits creativity and flexibility through the dynamics of change. * Appropriately utilizes the functionality of the medical record and practice management systems within their job responsibilities, for example, all documentation, order entry, results, referrals, etc. * Stays informed of medical record and practice management system updates and implements into daily work. * Utilizes online resources efficiently including Outlook, Corridors, and Team Sites. * Completes other duties as assigned Qualifications Required: * Two or more years of recent experience working as a Medical Assistant in a physician office setting or completion of an accredited Medical Assisting Program * High School Diploma or equivalent with 2 or more years of experience as Medical Assistant or completion of an accredited Medical Assisting Program * American Heart Association accredited Basic Life Support (BLS/CPR) certification. * Completion of phlebotomy class or equivalent experience. Basic computer knowledge. Ability to type proficiently and accurately. Ability to communicate effectively in English, both verbally and in writing. Ability to assess and determine situations requiring an interpreter and to use interpreter services effectively. * New graduates/hires must obtain certification/registration within 1 year from hire date. The following certifications will be accepted: * Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA) * Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or * National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT) * Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA) * Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP) * An active RN or LPN license in the state of Illinois will be accepted in lieu of CMA certification Preferred: * Associates degree in Medical Assisting * Second language proficiency a plus Equal Opportunity Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

is $18.98 - $24.68 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement. We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more. Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment. Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being. Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups. From discovery to delivery, come help us shape the future of medicine. Benefits: * $10,000 Tuition Reimbursement per year ($5,700 part-time) * $10,000 Student Loan Repayment ($5,000 part-time) * $1,000 Professional Development per year ($500 part-time) * $250 Wellbeing Fund per year ($125 for part-time) * Matching 401(k) * Excellent medical, dental and vision coverage * Life insurance * Annual Employee Salary Increase and Incentive Bonus * Paid time off and Holiday pay Description There is a $2,000 sign-on bonus available for this position; internal candidates and rehires within the last year are ineligible. The Medical Assistant reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Medical Assistant is a member of the health care team primarily responsible for providing support to physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with various patient care activities, and performing related administrative functions. The Medical Assistant is responsible for ensuring efficient patient flow through the clinic; maintaining neat, clean and safe patient care areas; promoting patient satisfaction by interacting with patients in a professional, friendly manner; safeguarding patient confidentiality. Responsibilities: * Assures efficient patient flow through the site: * Escorts patient to exam room, identifies patient with 2 identifiers and prepares patient for examination. * Obtains accurate vital signs, per organization standards. * Documents reason for visit and updates/confirms, allergies, smoking history and pharmacy information. * Promptly informs the provider and registered nurse of any significant change in vital signs or acute symptoms. * Anticipates/sets up equipment or supplies needed for visit. * Cleans and prepares exam room for next patient. * Responds to needs to expedite visits and maintain flow of patients and prioritize tasks accordingly. * Assists practitioner with medical and surgical procedures in accordance with established protocols such as: * Electrocardiogram (ECG), venipuncture, immunizations, setting up procedure trays, specimen collection and/or Clinical Laboratory Improvement Amendments (CLIA) waived testing as directed by Provider. * Provides high quality care by: * Prepares and stocks all exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments. * Participates in environmental safety rounds. * Maintains vaccine/medication inventory. * Monitors and maintains equipment and instruments according to clinic guidelines. * Assists in ordering supplies and correctly disposes of all expired items. * Adheres to office opening and closing procedures. * Functions as an integral part of the patient care team and promotes patient satisfaction by interacting with patients in a professional, friendly manner: * Accepts and performs delegated responsibilities in a positive manner. * Offers assistance to others. * Attends and participates in staff meetings. * Communicates appropriately and effectively with patients and patient care team (in the office and on the phone) * Performs delegated procedures common to the specialty area in a safe, effective, and efficient manner (see specialty practice addendum) * Performs all other duties as assigned by the Supervisor or Manager Qualifications Required: * Candidate must have written proof of meeting candidate eligibility requirements for writing one of the five eligible certification exams (AAMA, AMT, NCCT, NHA, NRCMA) * Accepted documentation: * New MA Graduates within 6 months from date of graduation from an MA Program must submit: a letter from the school or a letter from the certifying body * Non-Certified MAs or new graduates past 6 months from date of graduation from an MA program must submit: a letter from the certifying body * Within first six months of employment, will complete one of the following certifications after up to two test attempts: * Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA) * Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or * National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT) * Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA) * Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP) All Candidates/Incumbents: * High school diploma or GED. * American Heart Association accredited Basic Life Support (BLS/CPR) certification. * Signed acknowledgement during onboarding that certification must be attained within 6months, as a condition of employment * Strong computer skills. Preferred: * Completion of accredited Medical Assistant training program. * One to two years of ambulatory care experience. * Experience with electronic medical record. Equal Opportunity Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

is $18.98 - $24.68 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement. We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more. Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment. Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being. Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups. From discovery to delivery, come help us shape the future of medicine. Benefits: * $10,000 Tuition Reimbursement per year ($5,700 part-time) * $10,000 Student Loan Repayment ($5,000 part-time) * $1,000 Professional Development per year ($500 part-time) * $250 Wellbeing Fund per year ($125 for part-time) * Matching 401(k) * Excellent medical, dental and vision coverage * Life insurance * Annual Employee Salary Increase and Incentive Bonus * Paid time off and Holiday pay Description The Medical Assistant reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Medical Assistant is a member of the health care team primarily responsible for providing support to physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with various patient care activities, and performing related administrative functions. The Medical Assistant is responsible for ensuring efficient patient flow through the clinic; maintaining neat, clean and safe patient care areas; promoting patient satisfaction by interacting with patients in a professional, friendly manner; safeguarding patient confidentiality. Responsibilities: * Assures efficient patient flow through the site: * Escorts patient to exam room, identifies patient with 2 identifiers and prepares patient for examination. * Obtains accurate vital signs, per organization standards. * Documents reason for visit and updates/confirms, allergies, smoking history and pharmacy information. * Promptly informs the provider and registered nurse of any significant change in vital signs or acute symptoms. * Anticipates/sets up equipment or supplies needed for visit. * Cleans and prepares exam room for next patient. * Responds to needs to expedite visits and maintain flow of patients and prioritize tasks accordingly. * Assists practitioner with medical and surgical procedures in accordance with established protocols such as: * Electrocardiogram (ECG), venipuncture, immunizations, setting up procedure trays, specimen collection and/or Clinical Laboratory Improvement Amendments (CLIA) waived testing as directed by Provider. * Provides high quality care by: * Prepares and stocks all exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments. * Participates in environmental safety rounds. * Maintains vaccine/medication inventory. * Monitors and maintains equipment and instruments according to clinic guidelines. * Assists in ordering supplies and correctly disposes of all expired items. * Adheres to office opening and closing procedures. * Functions as an integral part of the patient care team and promotes patient satisfaction by interacting with patients in a professional, friendly manner: * Accepts and performs delegated responsibilities in a positive manner. * Offers assistance to others. * Attends and participates in staff meetings. * Communicates appropriately and effectively with patients and patient care team (in the office and on the phone) * Performs delegated procedures common to the specialty area in a safe, effective, and efficient manner (see specialty practice addendum) * Performs all other duties as assigned by the Supervisor or Manager Qualifications Required: * Candidate must have written proof of meeting candidate eligibility requirements for writing one of the five eligible certification exams (AAMA, AMT, NCCT, NHA, NRCMA) * Accepted documentation: * New MA Graduates within 6 months from date of graduation from an MA Program must submit: a letter from the school or a letter from the certifying body * Non-Certified MAs or new graduates past 6 months from date of graduation from an MA program must submit: a letter from the certifying body * Within first six months of employment, will complete one of the following certifications after up to two test attempts: * Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA) * Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or * National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT) * Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA) * Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP) All Candidates/Incumbents: * High school diploma or GED. * American Heart Association accredited Basic Life Support (BLS/CPR) certification. * Signed acknowledgement during onboarding that certification must be attained within 6months, as a condition of employment * Strong computer skills. Preferred: * Completion of accredited Medical Assistant training program. * One to two years of ambulatory care experience. * Experience with electronic medical record. Equal Opportunity Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

is $29.71 - $44.56 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement. We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more. Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment. Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being. Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups. From discovery to delivery, come help us shape the future of medicine. Benefits: * $10,000 Tuition Reimbursement per year ($5,700 part-time) * $10,000 Student Loan Repayment ($5,000 part-time) * $1,000 Professional Development per year ($500 part-time) * $250 Wellbeing Fund per year ($125 for part-time) * Matching 401(k) * Excellent medical, dental and vision coverage * Life insurance * Annual Employee Salary Increase and Incentive Bonus * Paid time off and Holiday pay Description The Operations Coordinator Physician Practice MA reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: * Supervise and direct the offices front-line clinical and clerical staff. * Participate in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals. * Oversee and direct day to day office operations within budget guidelines. * Manage providers schedules with templates and optimize patient care hours to enhance productivity. * Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, and staff productivity. * Conduct timely and accurate cash management duties, including overseeing the collection of co-pays and patient balances, in-house cash balances, and bank deposits. * Ensure that service excellence is delivered and perform service recovery whenever necessary. * Manage office and medical surgical supplies within budget. * Ensure accuracy of all data collection and data entry by site staff through training and compliance monitoring and facilitate and oversee flow of information to and from central administrative offices. * Conduct office staff meetings on a regular basis. * Attend and actively participate in manager/supervisor meetings. * Ensure that patient dignity and confidentiality are maintained at all times. * Additional Functions: * Review and approve automated time reports for accuracy. * Develop tools to support staff and enhance efficiency. * Provide input into staff performance reviews. * May participate with manager in conducting staff performance reviews. * Provide one to one coaching and mentoring. Plan, execute and resolve all routine technical needs of the practice (phone, copiers, fax machines, PCs, etc. ). * Monitor daily transaction activity to ensure compliance with procedures. * Resolve complex or critical situations involving patients, staff and customers: consults with manager for guidance as needed (e. g., complaints, discipline, etc. ). * Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, staff productivity, cost-savings, and operational efficiencies. * Develop and implement policies and procedures as needed to support the practice. * This role may support additional projects, perform administrative tasks, and other duties as assigned. Qualifications Required: * Bachelor's degree or equivalent work experience. * Current certification as a: * Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA) OR * Registered Medical Assistant (RMA) through American Medical Technologists (AMT) OR * National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT) OR * Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA) OR * Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP) * American Heart Association accredited Basic Life Support (BLS/CPR) certification. * Minimum of three years of work experience in a medical or related business. * Comprehension of insurance plans including HMO, PPO, POS, commercial, Medicare, Medicaid. * Solid understanding of patient flow in a medical office. * Leadership experience. * Working knowledge of medical software, Word and Excel. * Experience managing daily cash activity and reconciling income reports with daily payments. Preferred: * Clinical experience as an MA, LPN, or RN. * Knowledge of CPT and ICD-9 coding. * Supervisory experience. Equal Opportunity Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better? Job Description The Client Services Clinician reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: Takes patient vitals. Greets incoming patients. Acts as a liaison between the Program and other hospital departments/physician offices. Escorts the patient throughout the day to meet their needs. Trouble shoots and problem solves care delivery issues. Notifies clinic leadership and/or appropriate department/physician office of deviations in the patient's schedule. Meets needs of patients who come through the Program. Assures that patient arrive promptly at scheduled appointments. Makes adjustments to the patients schedule to eliminate or minimize delays. Provides each department and/or physicians and administrators with the necessary requisitions needed and collects appropriate medical reports and billing statements. Collects and tracks medical information for internist prior to scheduled exit conference. Pre-orders meals/snacks for patients as requested. Sets up rooms prior to the arrival of patients and cleans up after last patients exit. Assembles patient exit packet for internist prior to scheduled exit conference or debrief. Educates patients with protocol and testing details/information Collaborates with other clinical staff as appropriate May administer shots/injections. Performs other duties as assigned. Qualifications Required: High school diploma or GED. Must have either: LPN licensure in Illinois OR EMT licensure in Illinois OR Current certification as a: Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA) OR Registered Medical Assistant (RMA) through American Medical Technologists (AMT) OR National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT) OR Certified Clinical Medical Assistant (CCMA) through the National Health career Association (NHA) OR Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP) American Heart Association accredited Basic Life Support (BLS/CPR) certification. Zero (0) to two (2) years' experience in customer service or related field. Proficiency in the use of office equipment. Strong computer skills. Preferred: Bachelor's degree. One to two years of ambulatory care experience. Experience with electronic medical record. Additional Information Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.