Southern Indian Health Council jobs - 55 jobs

Job Announcement Behavioral Health Assistant (KWC) Department: Behavioral Health Supervised By: Kumeyaay Wellness Center (KWC) Program Manager Status: Non-Exempt / Hourly Posted: January 2026 Closing Date: Until Filled Compensation: $21.00 - $27.45/hour DOE Grant: N/A Clinic Hours: Monday-Friday, 8:00AM-4:30PM; Flexibility to work evenings and weekends may be required based on program need. GENERAL STATEMENT OF RESPONSIBILITIES: The Behavioral Health Assistant will provide high-level clerical and administrative support including, but not limited to statistical reporting, referrals, written communication, handling information requests and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. The Program Assistant will work closely with office staff to promote inter-agency and intra-agency communication to achieve continuity of care. Responsibilities also include scheduling client sessions as requested by staff, and making follow through calls necessary to produce an effective schedule. The Program Assistant may also assist in providing referrals to clients as requested by staff. The Program Assistant is expected to have knowledge and work with SIHC's electronic health record system. The Behavioral Health Assistant needs to be highly organized and possess good time management and decision-making skills to set appropriate priorities and meet timelines and offer patient centered care. Must be able to handle confidential information appropriately. Must possess confidence, flexibility, initiative and the ability to maturely deal with unexpected demands and incidents. SPECIFIC DUTIES AND RESPONSIBLITIES: Types and prepares letters, technical reports, coordinates flyers and other memoranda for the Behavioral Health (BH) and Social Services (SS) Departments. Maintains and updates files, binders, records, emails, and inventory lists. Screens and refers telephone calls to appropriate personnel within the department. Maintains schedules of BH and SS staff and coordinates patient appointments as needed. Administrative duties are completed accurately and delivered with high quality and in a timely manner. Support director, supervisors and employees through a variety of tasks related to organization and communication. May act as a liaison with other departments and outside agencies. Coordinates meetings, which may include picking up/ordering supplies, creating agendas, setting up room and logistics, and sending out meeting notices. Responsible for compiling data, and preparing papers for consideration and presentation by BH/SS Directors, Program Managers, and staff as requested. Responsible for providing administrative skills such as filing, organizing, binding, and computer specifically Microsoft Office i.e. Word, Excel, PowerPoint, etc, along with knowledge skills and ability to work with Electronic Health Records. Organizing and maintaining BH/SS meeting areas, ensuring supplies are stocked and department flyers are updated. Also responsible for ensuring the common area is clean and presentable to the community. Works in cooperation with other assistants to cover phones. Attend meetings to take notes and record meetings as requested. Ability to handle phone calls from clients in crisis and provide an appropriate referral or information. May facilitate Billing and Insurance process for Behavioral Health patients as requested. May assist with Purchased and Referred Care service (contacting patients to discuss approvals/denials) Assist in the coordination of client transports for appointments and community events. Responsible for collecting mileage sheets. May be required to report to other SIHC locations, on occasion, to assist with clerical and receptionist duties. Maintain confidentially and adhere to all laws governing communication and files protected by HIPAA legislation (42 CFR and 45 CFR, Parts 160 & 164). Works independently and within a team 18. Ability to work a flexible schedule may be required based on need 19. Other duties as assigned. QUALIFICATIONS: Education/Experience: Applicant must have a positive attitude with a willingness to serve. Training and experience in clerical and secretarial duties is required. Applicant must be able to work with minimal supervision. Proficient in mental health services and programs. Able to type a minimum typing speed of 50 words per minute. Experience and knowledge working with Electronic Health Records preferred. An Associate's Degree or Bachelor's Degree in a social services discipline is preferred. Applicant must have experience and/or education in de-escalation of volatile situations. Applicant must possess strong customer service and computer skills, including proficiency with Word, Excel, Outlook, and Publisher. Billing experience with CPT and ICD-10 coding is preferred. Strong attention to detail is required. Applicant must be able to proofread own work and other correspondence. Must be 18 years of age or older. License: A valid driver's license will be required at the time of appointment and must be maintained throughout employment. Applicant must be insurable under SIHC vehicle insurance policy at the time of hire and throughout employment. Certifications and/or licenses appropriate to the positions required education and profession must also be valid and maintained. Skills: Strong team building, interpersonal, and organizational skills. Ability to establish and maintain effective peer relationships with coworkers within the _____ Department, clinic-wide, and the public. Must be able to express ideas clearly, concisely, address audiences effectively, and exercise balanced judgment in evaluating situations and making decisions. Willing to be part of a team and cooperate in accomplishing department goals and objectives. Ability to prioritize, meet deadlines, take initiative, be proactive, and function in a rapidly changing environment. Ability to work with people of all social and ethnic backgrounds and to resolve conflicts, negotiates situations, and facilitate consensus. Physical and Personal Requirements: Normal clinic/office environment. Sit or stand for long periods of time. Reach, bend, climb, stoop, lift up to 25 lbs. repetitive hand movement; use and view PC. Reliable transportation and car insurance as required by the state. Travel as needed. Compliance: Each employee plays a key role in creating a compliance culture at SIHC. Employees are expected to learn and comply with all SIHC policies and procedures. One must have the ability to understand the implications and complexities of all compliance policies. Participation in all compliance training is mandatory, and generally have a heightened awareness of policies and regulations that are specific to one's department and position. All SIHC employees are expected to report violations or suspected violations of compliance policies or regulations. Character: Applicants must have a reputation for honesty and trustworthiness. Must be responsible and able to exercise good judgment, accept administrative supervision, follow detail, including the ability to interact effectively and communicate with people in a professional and courteous manner. The applicant must be able to maintain confidentiality and relate with Indian clients in a sensitive and culturally relevant manner. Must be team-effort oriented. Other: Applicants must have the ability to evaluate a client's needs. Obtain needed patient services for the client, including making referrals as necessary. Applicants must successfully pass a pre-employment physical exam, tuberculin skin test or x-ray, and blood/urine screening test. Health must be adequate to perform all duties of the position. INDIAN PREFERENCE: INDIAN PREFERENCE: In the filling of any SIHC job vacancy, preference may be given to qualified Native American Indians, pursuant to the Indian Preference Hiring Act, 25 USC 472, unless other laws require the filling of a vacancy without regard to Indian preference (e.g. Public Law (P.L.) 94-437, “Indian Health Care Improvement Act (IHCIA). To receive Indian preference for any SIHC position, the applicant must be enrolled, or be eligible for enrollment, as an American Indian with their Tribe, or must be certified as an American Indian from the designated Tribal Representative. Applicants claiming Indian preference must attach verification of their claim to the SIHC application, including Certification of form BIA-4432, which is available from the SIHC Human Resources Department. If verification is not or cannot be verified, the applicant will not receive Indian preference for purposes of the interview.

Job Description Case Manager REPORTS TO (TITLE): Director of Clinical Services Schedule: Monday - Friday (full-time) Pay Range: $27.15 - $32.52 (Hourly, non-exempt) In collaboration with Inpatient Therapists, provides quality case management and discharge planning services to all patients and their families, serves as a member of interdisciplinary team supporting the organization's treatment program and philosophy, and assures the deliverance of quality treatment to patients and their families. Ensures linkage to mental health/recovery services, and facilitates communication with County Liaison. Ensures follow-up appointments are arranged/scheduled, patients are referred to pharmacy, identifies support person(s), provides placement support, verification of ID card, arranges transportation, completion of Continuing Care Plan, and provides daily placement documentation. Ensures that all required administrative Day documentation is complete in the clinical record, DTF, IDT, T-Con referrals, Firearms Prohibition Form MHRS Report, JV220, 6552. Requirements POSITION REQUREMENTS: Knowledge and Experience: Minimum of a Bachelor's Degree in Psychology, Social Work, or closely related field of study. One year of behavioral health experience and experience with Severely Mentally Ill and discharge planning preferred. Current CPR certification or during initial orientation period. Current HWC (Handle with Care) certification or during initial orientation period. Familiarity with continuum of care and clinical terminology. Skills and Abilities: Maintains confidentiality of patients at all times Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds. Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint.) Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines. Strong written and verbal communication skills. Ability to work independently and as part of a team. Good judgment, problem solving and decision-making skills. Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others. Ability to work in a fast-paced, expanding organization. Physical Requirements: While performing the duties of this job, this position is frequently required to do the following: Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time. Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population. Give and follow verbal and written instructions with attention to detail and accuracy. Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information. Vision: see details of objects at close range. Coordinate multiple tasks simultaneously. Reach forward, up, down, and to the side. Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day. Lift up to ten (10) pounds.

Job Description ABOUT US: Formerly Aurora Santa Rosa Hospital, SRBHH was opened in 2016 and is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care. Conveniently located in the North Bay, this hospital consists of 144 acute psychiatric inpatient beds. Santa Rosa Behavioral Healthcare Hospital (SRBHH) is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care. Conveniently located in the North Bay, SRBHH serves adolescents and adults. We treat both mental health and co-occurring psychiatric and substance abuse conditions. POSITION TITLE: Health Information Management (HIM) Technician PAY RANGE: $24.50-$30.95 PER HOUR REPORTS TO: Director of HIM DESCRIPTION OF POSITION: The Health Information Technician is responsible for analyzing medical records for completeness and compliance in accordance with federal and state regulatory guidelines, the Joint Commission standards, Medical Staff By-Laws/policies and procedures, Rules and Regulations, and HIM department policies and procedures. This includes reviewing medical records for completeness and assigning deficiencies to appropriate clinical and nursing staff, monitoring deficiency analysis work queues and resolving related problems. The HIM Technician is a resource for continuum of care services to hospital staff, medical staff and patients. This role is responsible for rounding on the units to gather, process, scan and index medical records for accuracy, timeliness, completeness and compliance in accordance with federal and state regulatory guidelines, Joint Commission standards, Medical Staff By-Laws/policies and procedures, and HIM department policies and procedures. This includes scanning all record types into the electronic medical record system ensuring documents are properly indexed, boxed and stored according to retention and retrieval guidelines. Responsibilities may include (but are not limited to) operational department coverage, patient calls, facilitating quick retrieval of and/or process of specific requested documentation to ensure safe and quality patient care services. The Health Information Management Clerk maintains knowledge of, participates in further training provided, and understands the potential risks regarding occupational health hazards (e.g. bloodborne pathogen exposures). KEY RESPONSIBILITIES: Run daily AIS reports to validate and account for patient discharges, both Inpatient and Outpatient. Pull charts for review and analysis on a timely basis as required by policy and by regulation. Assemble and analyze discharged patient charts and review Inpatient and Outpatient records according to department standards. Responsible for managing patient health records. Identify chart deficiencies for missing details (i.e., Protected Health Information, signatures, dates, times, and details) and charting. Document deficiency findings using the deficiency tools in software and on corresponding audit forms. Enter deficiencies into AIS. When charts have been completed by the physician or midlevel, reanalyze the pt charts for accuracy and remove deficiencies from AIS accordingly. Create and maintain patient charts based on established department guidelines. Ensures medical records are assembled in standard order and are accurate and complete. Assist in retrieving charts for stakeholders for chart completion. Retrieve and re-file the patient's medical records, as needed. File loose filing daily into the proper charts. Prepare charts for patient discharge process. Creates or scans digital images of photos, forms or records to be included in the electronic medical record. Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them accurately, timely, and appropriately. Process all requests for medical records received by mail, fax, or phone according to State and Federal requirements. Ensure that the release of information is completed properly, timely, and valid. Collaborate with other departments to gather records needed to ensure timely and compliant billing. Assist in answering telephone and taking accurate messages. Pulling charts for physicians, nursing and other hospital personnel. Perform audits as requested. Assist in processing dictated and/or transcribed reports. Print reports as needed for timely inclusion into the patient's active medical record. Work with the physicians, midlevels, and other hospital personnel to answer questions regarding dictation or transcription. Ensures that errors by outsourced transcription company are corrected and sent to the document's author for review and signature. Requirements Knowledge and Experience: RHIT credential preffered High school diploma or equivalent. One year of experience working with medical records preferred. Coursework specific to regulations pertaining to proper administration of medical records preferred. Demonstrated knowledge of patient privacy and security, HIPAA, CMIA, and LPS relative to maintaining medical records required. Knowledge of medical terminology preferred. Skills and Abilities: Promote patient, physician, customer and employee satisfaction by personal example, treating all contacts with respect Support and participate in activities that foster customer service Communicate and follow the organizational chain of command for notification of patient care/service issues, when appropriate Maintain a complete knowledge base of record completion requirements Maintain consistent productivity and quality of work in a challenging, fast paced and rapidly changing environment Closely adhere to set schedules and timecard procedures Identify, resolve and escalate major issues and service failures that impede success Maintain confidentiality of all patient demographic, medical, and financial information, ensuring proper handling and disposal of confidential documents and adherence to HIPAA Comply with all applicable Federal, State, and local laws, regulations, and requirements as well as PH&S policies and procedures in all aspects of job performance Attend and successfully completes general and department orientation, in-service programs and the annual key competencies and mandatory update requirements Participate actively in department staff meetings Demonstrate effective verbal and written communications Communicate effectively in all interactions in a clear, concise, understandable manner. Actively seeks constructive feedback and remains open and receptive to it Anticipate the information needs of others Demonstrate competency by maintaining positive, constructive interpersonal relationships, and by understanding and practicing the principles of effective teamwork Take responsibility to support team members in meeting project milestones and objectives. Perform challenging tasks efficiently and effectively Show strong, meticulous attention to detail and excellent analytical skills Demonstrate performance by adhering to established policies and procedure and exhibiting the defined characteristics associated with attendance and punctuality Monitor work queues and perform problem resolution/corrective action where needed Analyze medical records for completeness and compliance Assign documentation deficiencies to the correct physician, nursing, or other hospital personnel Process, scan and index medical records for accuracy, completeness and compliance into the correct paper or electronic medical record Confirm authorizations for release of information for requests as necessary Respond to business office requests for information and copies of specified documents Physical Requirements: While performing the duties of this job, this position is frequently required to do the following: Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time. Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population. Frequent bending, squatting, kneeling, climbing with the use of a step stool and twisting. Lift and carry up to 20 pounds. Sit or stand for minimum periods of one hour at a time. Come and go from the work area repeatedly throughout the day. Give and follow verbal and written instructions with attention to detail and accuracy. Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information. Vision: see details of objects at close range. Coordinate multiple tasks simultaneously. Benefits Health Insurance Vision Insurance Dental Insurance 401k Retirement Plan Healthcare Spending Account Life Insurance (Supplemental Life, Term and Universal plans are also available) Short and Long-Term Disability (with additional buy-in opportunities) PTO Plan with Holiday Premium Pay Discounted Cafeteria Meal Plan Tuition Reimbursement

ABOUT US: Formerly Aurora Santa Rosa Hospital, SRBHH was opened in 2016 and is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care. Conveniently located in the North Bay, this hospital consists of 144 acute psychiatric inpatient beds. Santa Rosa Behavioral Healthcare Hospital (SRBHH) is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care. Conveniently located in the North Bay, SRBHH serves adolescents and adults. We treat both mental health and co-occurring psychiatric and substance abuse conditions. POSITION TITLE: Milieu Manager PAY RANGE: $37-$44 Per Hour REPORTS TO: Director of Nursing DESCRIPTION OF POSITION: The Milieu Manager supports the nursing staff and oversees the MHTs/Lead MHTs on the floor in maintaining a therapeutic milieu by performing routinely assigned tasks and carrying out patient care activities within the scope of training and experience. Supports a therapeutic setting; ensures safety and well-being of patients. KEY RESPONSIBILITIES: Assists in the planning, facilitating and evaluating of MHT activities with oversight of unit safety and programming. Continually monitors and enforces compliance with unit/program rules. Demonstrates the ability to employ de-escalation and therapeutic interventions as needed. Responsible for management of the patient environment and oversight of completing unit safety checks. Available to staff, providing regular performance training and feedback; develops professional skills and encourages growth. Complete and deliver reviews as assigned for MHT's and MHT Leads. Assists in training, planning, facilitating and evaluating of MHT activities with oversight of unit safety and programming. Provides structure and safety to the milieu environment as directed by hospital and unit procedures. Assists with New Employee Orientation, assists with development of MHT career track and participates in the development and selection of MHT and MHT Lead preceptors. Completes training, certification and re-certification, as well as tracking for annual compliance utilizing HWC, or the facility's current approved training program for verbal de-escalation and manual holds, as deemed necessary by the Director of Nursing, to assist the education department. Conducts video review and provides education and coaching for improper technique. Engages in verbal de-escalation and manual holds to model appropriate technique, initiates debriefing and fosters environment for training, education and technique improvement. Participates in observation, data collection and reporting, compliance monitoring, process improvement, tracking and documentation for Quality Assurance and Performance Improvement. Assists with quality measures to improve healthcare quality and safety in the Nursing DepartmentUnit assignment as an MHT, if deemed appropriate by the Director of Nursing. Provides services that support MHTs, nurses, clinical services staff, activity therapists, and other departments in various activities. Acts in the best interest of the patient and Santa Rosa Behavioral Healthcare Hospital at all times. Carries out clerical and administrative assignment to support patient care and department and organization operations. Completes orientation and competency assessments as required for position. Assists in providing education, orientation and competency completion with MHT's and MHT Lead's. Upholds the Organization's ethics and customer service standards. This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of Santa Rosa Behavioral Healthcare Hospital. Assists in shadowing MHT's and MHT Lead's, as assigned. Participates in MHT and MHT Lead interviews, as assigned. Other related duties, as requested. Requirements POSITION Requirements: Education/Licensure Bachelor's degree required. Minimum five (5) years in an inpatient/outpatient psychiatric/mental health setting with understanding psychiatric patient care techniques. In lieu of Bachelor's degree, must have a minimum of eight (8) years in an inpatient/outpatient psychiatric/mental health setting with understanding psychiatric patient care techniques. Minimum two (2) years of supervision required. Demonstrated understanding of mental illness and related behavioral management techniques required Previous experience in the development of therapeutic programs targeting for special populations preferred. All direct patient care staff will be trained in BLS (CPR), which must be renewed every 2 years. Verbal de-escalation and physical intervention program as approved by the DON. Knowledge and Experience: Familiarity with medical and psychological terminology and human behavior principles preferred Experience with therapeutic limit-setting or other behavior management modalities helpful Must maintain professional boundaries Skills and Abilities: Maintains confidentiality of patients at all times Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, and Excel) Strong organizational skills with ability to prioritize projects, manage multiple tasks, and meet deadlines Strong written and verbal communication skills; legible handwriting Skills in teaching or assisting with activities of daily living Ability to work independently and as part of a team Good judgment, problem solving and decision-making skills Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others Ability to work in a fast-paced, expanding environment Ability to exercise self-control in potentially volatile situations Ability to work and concentrate amidst distractions such as noise, conversation, a foot traffic Ability to handle interruptions and multi-task Physical Requirements: While performing the duties of this job, this position is frequently required to do the following: Stoop, kneel, crouch, reach, and stand for sustained period of time. Walk, push, pull, lift, carry objects from a lower to higher position or horizontally from position to position or otherwise move objects. Feel sizes, shapes, temperatures, and textures by touching with skin, particularly that of the fingertips. Express or exchange ideas orally and potentially loudly, accurately, or quickly. Minimum standard of hearing ranges. Lift up to 50 pounds, exert up to 100 pounds of force occasionally, and/or up to 30 pounds of force frequently. Minimum standard of visual acuity with or without correction. While worker may possibly be subjected to temperature changes, the worker is generally not substantially exposed to adverse environmental conditions as the work is predominantly inside. Benefits Health Insurance Vision Insurance Dental Insurance 401k Retirement Plan Healthcare Spending Account Life Insurance (Supplemental Life, Term and Universal plans are also available) Short and Long-Term Disability (with additional buy-in opportunities) PTO Plan with Holiday Premium Pay Discounted Cafeteria Meal Plan Tuition Reimbursement

Job Description ABOUT US: Formerly Aurora Santa Rosa Hospital, SRBHH was opened in 2016 and is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care. Conveniently located in the North Bay, this hospital consists of 144 acute psychiatric inpatient beds. Santa Rosa Behavioral Healthcare Hospital (SRBHH) is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care. Conveniently located in the North Bay, SRBHH serves adolescents and adults. We treat both mental health and co-occurring psychiatric and substance abuse conditions. POSITION TITLE: Financial Counselor Pay: $25.00-$31.56/hour REPORTS TO (TITLE): Director of Business Office DESCRIPTION OF POSITION: The Financial Counselor will work closely with all members of the Revenue Cycle Team, Patient Access, Patient Accounts, and Case Management including case managers and social workers. Financial Counselors will also collaborate with nursing units, physicians and their staff, insurance companies, attorneys and Center for Medicare and Medicaid Services. The Financial Counselor is responsible for admission of patients including patient interviews, and some cashiering. Duties include facilitating information to respond to inquiries pertaining to admissions and billing questions. Responsible for the coordination of all credit and collection procedures on the front end, assessing and rapid resolution of self-pay account balances, assessment of all private pay accounts, and verifying insurance and other governmental programs for inpatient and outpatient accounts. Financial Counselors are an integral part of the Revenue Cycle Team and a key component of Patient Access. Responsible for assisting with decreasing denials, increasing reimbursements, and being pro-active in assessing disposition of high dollar accounts. KEY RESPONSIBILITIES: Patient Admissions: Arranges patient admission to facility. Receives and interviews incoming patients or relatives to obtain pertinent data and verify insurance coverage. Types and processes necessary admission paperwork. Ensures timely communication of patient admission to other departments. Financial Counseling: Provides financial options to patients and authorized family members prior to admission. Assists in resolution of routine admitting inquiries. May also interface with medical staff for information required for patient admissions. Maintain patient valuables: Collect monies and accept patient valuables for safekeeping for patients during his or her stay at the hospital. Set up and record payments for patient services: Set up payment arrangement with self-pay patients. Collects co-payments when applicable. Supplemental Receptionist Coverage: Able to fill in to help the reception desk if needed, including answering and redirecting phone calls, greeting and providing callers or visitors with information, and duties related to this coverage as requested. Knowledge of Third-Party payers, Medi-Cal TAR processes, billing requirements, and reimbursement methods Knowledge of Medical Terminology Thorough understanding of charity care processing, federal poverty guidelines and indigent criteria Timely reporting of appropriate accounts is essential. Ability to understand charge description master, provide price estimates, analyze and work daily, weekly and monthly reports. Excellent Communication Skills Professional Appearance Good PC Software Skills Must work independently and maintain workflow. Knowledge of multi-registration and front-end processing. Service Excellence Handle incoming calls professionally and timely. Demonstrate service and commitment in working with peers, management team and other hospital staff. Requirements POSITION REQUIREMENTS: Knowledge and Experience: High school degree or equivalent. Knowledge of CPT/ICD-10 coding helpful. Demonstrated knowledge of medical terminology and insurance billing. Minimum of two years of healthcare billing and insurance knowledge English proficiency required. Skills and Abilities: Maintains confidentiality of patients at all times. Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds. Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint.) Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines. Strong written and verbal communication skills. Ability to work independently and as part of a team. Good judgment, problem solving and decision-making skills. Ability to work in a fast-paced, expanding organization. Physical Requirements: While performing the duties of this job, this position is frequently required to do the following: Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time. Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population. Give and follow verbal and written instructions with attention to detail and accuracy. Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information. Vision: see details of objects at close range. Coordinate multiple tasks simultaneously. Reach forward, up, down, and to the side. Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day. Lift up to fifteen (15) pounds. #INDASR2 Benefits Health Insurance Vision Insurance Dental Insurance 401k Retirement Plan Healthcare Spending Account Life Insurance (Supplemental Life, Term and Universal plans are also available) Short and Long-Term Disability (with additional buy-in opportunities) PTO Plan with Holiday Premium Pay Discounted Cafeteria Meal Plan Tuition Reimbursement

Clinical Application Specialist Department: Information Technology (I.T.) Supervised By: Information Technology Director On-Site Status: Non-Exempt (Hourly) Posted: November 24, 2025 Closing Date: Until Filled Compensation: $23.09 - $32.48/ Hr DOE Grant: N/A Hours: Full Time, Monday-Friday, 8:00 AM-4:30 PM. ________________________________________________________________ GENERAL STATEMENT OF RESPONSIBILITIES: The Clinical Applications Specialist plays a critical role in supporting, maintaining, and optimizing the Electronic Health Records (EHR) ecosystem and related clinical applications. This position serves as a liaison between clinical staff, IT, and vendors to ensure that clinical systems meet the operational and strategic needs of the organization. The ideal candidate will have a strong understanding of clinical workflows, healthcare IT systems, and a passion for improving patient care through technology. SPECIFIC DUTIES AND RESPONSIBILITIES: Provide day-to-day support for the EHR system and associated clinical applications, including troubleshooting, issue resolution, and user assistance. Coordinate with vendors and third-party support teams for issue escalation and resolution. Develop and maintain documentation, including workflows, training materials, and standard operating procedures. Work closely with Clinical Applications Manager to align IT initiatives with organizational goals and regulatory requirements. Support in planning, deployment, and maintenance of all clinical applications across a multi-service community health center (Medical, Dental, Behavioral Health, Pharmacy, Social Services, and all ancillary tools and interfaces in coordination with the Clinical Applications Manager. Participate in the planning, testing, and deployment of EHR upgrades, patches, and new modules. Conduct training sessions and provide ongoing education to clinical users to ensure effective use of the EHR systems. Assist in data extraction, reporting, and analytics to support clinical decision-making and quality improvement initiatives. Acquire and maintain comprehensive knowledge of current software to determine what procedural issues are versus system/application deficiencies. Ensure compliance with HIPAA, security policies, and other healthcare regulations. Serve on SIHC teams or committees as seen fit by management to best utilize skillset. Ability to work a flexible schedule, including outside operational hours as needed. Other duties as assigned. QUALIFICATIONS: Education/Experience: Associate degree in Health Informatics, Health Information Management, Information Technology, or another related field is preferred. 2+ years' experience in clinical application support or healthcare IT required. Experience with major EHR systems (e.g. NextGen, Epic, Cerner, etc.) required. Strong understanding of clinical workflows and healthcare required. Must be ambitious, dependable, punctual, and personable. Advanced computer knowledge of software applications such as Microsoft Outlook, Teams, Word, Excel, PowerPoint, SharePoint, and the secure use of the Internet and email systems required. Must understand the Native American community and culture, as well as experience working with people from diverse ethnic groups and various backgrounds. Must be 18 years of age or older. Knowledge/Skills/Abilities: Knowledge of and skill in applying Information Technology concepts, principles, methods, and practices to manage and troubleshoot clinical applications programs to support the EHR systems. Knowledge of quality assurance, performance improvement concepts, and operating principles related to an IHS and Urban Indian medical facility and considerable skill in applying this knowledge to the planning and accomplishment of automated work situations with specific emphasis upon an Electronic Health Record. Ability to apply analytical skills and computer applications necessary to manipulate information from numerous and complex databases. Ability to meet deadlines. Demonstrated ability to communicate effectively with peers and superiors, speak in front of groups, and communicate in written policies, procedures, memoranda, and training materials. Ability to operate and communicate effectively while under pressure is essential. Extensive knowledge of a broad range of patient care activities, working knowledge of the medical clinic environment and how the different services and functions interact. Ability to work under minimal supervision while meeting all requirements of the position. Ability to work with confidential material without betraying the trust of clients, their families, and the agency. License/Certifications: A valid California driver's license will be required at the time of appointment and must be maintained throughout employment. Applicant must be insurable under SIHC vehicle insurance policy at the time of hire and throughout employment. Certifications and/or licenses appropriate to the positions required education and profession must also be valid and maintained. Nextgen Certified Professional (NCP) for the EHR system is preferred. Clinician certification or licensure i:e CMA,LVN,CNA, etc. is preferred. Character: Must have a reputation for honesty and trustworthiness. Must be able to work independently and exercise good judgment. Must be a team player, detail oriented, and highly confidential. Other: Applicant must successfully pass a pre-employment tuberculin skin test or x-ray, and blood/urine drug screening test. Health must be adequate to perform all duties of the position. INDIAN PREFERENCE : INDIAN PREFERENCE: In the filling of any SIHC job vacancy, preference may be given to qualified Native American Indians, pursuant to the Indian Preference Hiring Act, 25 USC 472, unless other laws require the filling of a vacancy without regard to Indian preference (e.g. Public Law (P.L.) 94-437, “Indian Health Care Improvement Act (IHCIA). To receive Indian preference for any SIHC position, the applicant must be enrolled, or be eligible for enrollment, as an American Indian with their Tribe, or must be certified as an American Indian from the designated Tribal Representative. Applicants claiming Indian preference must attach verification of their claim to the SIHC application, including Certification of form BIA-4432, which is available from the SIHC Human Resources Department. If verification is not or cannot be verified, the applicant will not receive Indian preference for purposes of the interview.

Psychiatrist REPORTS TO (TITLE): Medical Director Under the general direction of the Medical Director, the Psychiatrist provides clinical oversight. We are looking for a compassionate, experienced psychiatrist to join our free-standing psychiatric hospital who will be responsible for assessing patients, diagnosing or ruling out mental disorders, prescribing treatments, and ordering follow-up appointments to monitor the patient's progress. Requirements Education and Experience: Completion of a psychiatric residency in an ACGME approved residency program Valid CA medical license (Psychiatrist) Board certified or board eligible Valid DEA certificate 2 years' experience working full-time as a psychiatrist Competency restoration and/or forensics experience preferred Responsibilities: Helps patients by evaluating medical and psychosocial conditions. Develops and implements treatment plans, including prescription of psychotropic medications. Monitors and evaluates treatment results. Evaluates patients by interviewing patient, family, and other persons; conducting physical examinations; observing behaviors; reviewing medical history and related documents; interpreting psychological tests; and ordering laboratory tests and evaluating results. Develops treatment plans by determining nature and extent of cognitive, emotional, developmental, social, and behavioral disorders and establishing treatment goals and methodologies. Treats patients by utilizing psychotherapeutic methods and medications; discussing progress toward goals with patients; providing instructions; monitoring effect of medications; and supervising staff provision of services. Maintains interdisciplinary treatment by reviewing treatment plans and progress, and consulting and collaborating with primary care physicians, mental health therapists, nurses, and other health care providers. Assures quality and safe service for patients and staff by enforcing policies, procedures, standards, rules, Joint Commission requirements, and legal regulations; participating in utilization reviews; and remaining available for emergency consultations. Improves staff competence by providing training and discussions regarding the interrelationship between psychosocial and physiological problems, psychotropic medications, crisis intervention, and related issues. Maintains historical records by documenting symptoms, medications, and treatment events and writing summaries. Updates job knowledge by participating in continuing medical educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations. Enhances department and organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments. Supervise the work of Psychiatric Mental Health Nurse Practitioners. Skills and Abilities: Documentation skills Analyzing information Decision-making Listening Verbal communication Patient services Mental health Building relationships Discretion Bedside manner Physical Requirements: While performing the duties of this job, this position is frequently required to do the following: Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time. Communicate effectively in English in person, or via telephone, in a manner which can be understood by those with whom the person is speaking, including a diverse population. Give and follow verbal and written instructions with attention to detail and accuracy. Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information. Vision: See details of objects at close range. Coordinate multiple tasks simultaneously. Reach forward, up, down, and to the side. Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day. Lift up to ten (10) pounds. Additional Information: Located in Sacramento, California, Sacramento Behavioral Healthcare Hospital (SBHH) is a 117-bed free-standing psychiatric hospital. The hospital has six inpatient units ranging in size from 19 to 20 beds each. Two of the units (39 beds) are for general adult care. The other four units are for competency restoration. Those four units are for individuals who were charged with a crime who were deemed incompetent to stand trial (IST) and are here for competency restoration. These patients are referred from facilities across the state, and hospitalized on a court-ordered commitment to be restored to competency. Unique aspects of the IST units include: - For the overwhelming majority of these forensic patients, their commitment includes an Involuntary Medication Order (IMO) which allows for the involuntary use of psychotropic medications. - 24/7 availability of a private security team who are present on each of the IST units, who assure the safety of the staff and patients. Security is tasked with having eyes on staff members, including, physicians, in each of their encounters with patients. - A heavily emphasized treatment team approach to the acute stabilization of underlying psychiatric issues, followed by a longer-term competency restoration process. Psychiatrists are not solely relied upon for, nor do they need to have any expertise in, the tasks of restoring patients to competency. The average length of stay for these patients also allows for longer term care of particularly difficult patients without any of the typical insurance-driven pressures to discharge them. - The opportunity to consult with the country's foremost Psychopharmacology experts in the treatment of the severely mentally ill should there arise any particularly challenging clinical cases and questions. - Despite the forensic population, the availability of an IMO for most patients and the presence of 24/7 security staff have contributed to a much safer, and more structured, working environment than a typical acute inpatient psychiatric unit. The average length of stay for the general adult units is 7 days. For the IST units, it's 2 to 3 months. The main treatment modalities are: medication management, group therapy, family & individual sessions. Psychiatrists, nurse practitioners, and internal medicine physicians comprise the provider group with nurses, therapists, and mental health techs rounding out the patient care service group. Treatment teams meet daily, Monday thru Friday. Each patient is seen a minimum of five days per week, some more often. The psychiatrist attends treatment team meetings along with the nurse and therapist. Verbal de-escalation and physical holds are performed by use of Handle With Care techniques. We do not possess mechanical restraints. We do have a few seclusion rooms for individuals who need that momentary less stimulating space. The medical record is electronic using a system called “Best Care.” Providers do their own physician order entry and electronically transmit discharge prescriptions. The credentialing/privileging process is coordinated through our Medical Staff Office and typically takes a week or so to accomplish. New providers are provided a few hours of administrative and clinical orientation by the Medical Staff Office and by the Medical Director. Psychiatrists will typically cover a unit or two, with or without nurse practitioner assistance (depending on census and vacations) during weekdays and be on call during those weekdays until 8pm at which time on-call moonlighters cover after-hours calls. Psychiatrists are expected to take call one weekend per month. All new patient psychiatric evaluations are done by psychiatrists who then either continue the care for that particular patient or in some cases turn it over to a nurse practitioner. Psychiatrists work in conjunction with the Medical Director to receive their unit-based assignment(s). On a daily basis, the Intake Department assigns new patients to attending psychiatrists. H&Ps are done by internal medicine physicians. Current needs are: · Two full-time board-certified general adult psychiatrists. This is an in-person role Mon-Fri with one weekend of call per month. Interview process: · HR Recruiter will send potential profiles to the CEO who will screen & schedule a brief Zoom interview. · The current attending psychiatrists and Medical Director will be the decision-makers about the acceptance of any particular psychiatrist. · Once accepted, the onboarding process will be coordinated by the Medical Staff Coordinator. Benefits 1099 or employment models available.

ABOUT US: Formerly Aurora Santa Rosa Hospital, SRBHH was opened in 2016 and is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care. Conveniently located in the North Bay, this hospital consists of 144 acute psychiatric inpatient beds. Santa Rosa Behavioral Healthcare Hospital (SRBHH) is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care. Conveniently located in the North Bay, SRBHH serves adolescents and adults. We treat both mental health and co-occurring psychiatric and substance abuse conditions. POSITION TITLE: Board Certified Behavior Analyst (BCBA) PAY RANGE: $55.00-$69.44 Per Hour REPORTS TO: Director of Clinical Services DESCRIPTION OF POSITION: The BCBA assumes the responsibility for supporting the clinical team in the development of behavior plans, behavioral analysis of selected target behaviors, education of staff in plan procedures, supervising RBTs, facilitating skill acquisition groups, supporting the family/caregiver with behavioral training, providing appropriate referrals and resources for aftercare support post discharge. The Board Certified Behavior Analyst (BCBA) maintains knowledge of, participates in further training provided, and understands the potential risks regarding occupational health hazards (e.g. bloodborne pathogen exposures) KEY RESPONSIBILITIES: Enhances the delivery of effective and measurable behavioral treatment to patients. Maintains and improves clinical data feedback loops between direct care staff and the clinical staff. Data collection forms, procedures, monitoring and analysis. May delegate certain data entry functions as needed, but remains responsible for the integrity of all program behavioral data. Assists in the development of behavioral assessment and behavioral treatment protocols under the guidance of the DSS. Performs formal behavioral analysis procedures for selected target behaviors. Coordinates behavioral assessment and treatment protocols for selected patients. Models and teaches behavioral plans to staff, families, and caregivers. Prepares and maintains data collection sheets, other clinical data forms, graphing and data analysis for patients. Documents services provided using electronic medical record system. Supports the family/caregiver through scheduling sessions and facilitating effective training of family/caregivers. Consults other departments as appropriate to collaborate on patient care and performance improvement activities. Facilitates groups towards skill acquisition, including social skills, ADL support, behavior modification, sensory regulation, etc. Participates in weekly meetings with Director of Social Services to provide program updates. Support with facilitating monthly all-staff meetings to ensure staff and program adherence to policy, procedure, and regulations with Director of Social Services. Upholds the Organization's ethics and customer service standards. This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of Santa Rosa Behavioral Healthcare Hospital. No non-billable hours. Requirements Knowledge and Experience: Master's degree in Psychology, Social Work or related field required. Certification from the Behavior Analyst Certification Board as a Board-Certified Analyst required Minimum one (1) year experience in the provision of behavioral analysis and behavior analytic treatment Verbal de-escalation and physical intervention program as approved by the CNO. Current Cardiopulmonary Resuscitation (CPR) certification required, or obtained within initial orientation period. Three years of behavioral health experience working with adolescents with a strong background in developing and implementing clinical programming, preferably in an inpatient setting. Skills and Abilities: Maintains confidentiality of patients at all time Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds. Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint.) Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines. Strong written and verbal communication skills. Good judgment, problem solving and decision-making skills. Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others. Ability to work in a fast-paced, expanding organization. Physical Requirements: While performing the duties of this job, this position is frequently required to do the following: Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time. Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population. Give and follow verbal and written instructions with attention to detail and accuracy. Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information. Vision: see details of objects at close range. Coordinate multiple tasks simultaneously. Reach forward, up, down, and to the side. Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day. Lift up to ten (10) pounds. Benefits Health Insurance Vision Insurance Dental Insurance 401k Retirement Plan Healthcare Spending Account Life Insurance (Supplemental Life, Term and Universal plans are also available) Short and Long-Term Disability (with additional buy-in opportunities) PTO Plan with Holiday Premium Pay Discounted Cafeteria Meal Plan Tuition Reimbursement Relocation Assistance

Billing Clerk Department: Fiscal Supervised By: Billing and Coding Supervisor Status: Full-Time; Non-exempt (Hourly) Grant: N/A Hours: Monday-Friday, 8:00AM-4:30PM GENERAL STATEMENT OF RESPONSIBILITIES: Under the supervision of the Billing and Supervising Coder, the Billing Clerk will provide assistance with billing and clerical support services, as well as receptionist functions to the Billing department. SPECIFIC DUTIES AND RESPONSIBILITIES: 1. Charge batches verification and pre-coding via PM/EHR. 2. Ensure all expected charges are received from providers. 3. Verify eligibility and authorization is obtained and correct insurance is present in PM. 4. Verify documentation has been received for all new patients and specialty programs (Grants, PRC, Direct) including demographics, insurance and claim information. 5. Verify appropriate use of CPT codes, ICD-10 codes and modifiers for all billable encounters. 6. Daily processing of claims and claim edits. 7. Correcting claim rejections through the clearinghouse. 8. Collection of outstanding balances from insurances and patients. 9. Creating EFT/Fiscal batches and posting corresponding insurance and patient payments. 10. Create, review and mail patient statements weekly. 11. Establish and maintain patient payment plans. 12. Check status of unpaid claims. 13. Provide additional documentation to get timely reimbursement. 14. Manage and prepare documents for accurate claims follow-up. 15. Review remit codes from EOB and ERA to identify denials and (zero) non-payments. 16. Follow up with payer on the routing of claims. 17. Communicate with the Billing and Coding Supervisor on all payer issues, problems and trends in a timely manner to guarantee resolution and reimbursement. 18. Document all follow up pertaining to the resolution of patient accounts. 19. Ability to work a flexible schedule may be required based on need. 20. Other duties as assigned. QUALIFICATIONS: Education/Experience: Certificate from a medical institute or an Associate of Arts or Science Degree and at least two (2) years of experience in Medical/Dental/Pharmacy/Behavioral Health field preferred. Prior billing and collection experience preferred. Knowledge of medical terminology, anatomy and physiology, CPT, HCPCS, and ICD-10 coding experience required. Previous IHS/FQHC experience preferred. NextGen Healthcare EHR/EMR experience preferred. Licenses/Certifications: A valid California driver's license required with application submission and must be maintained throughout employment. Applicant must be insurable under SIHC vehicle insurance policy at the time of hire and throughout employment. Certifications and/or licenses appropriate to the positions required education and profession must also be valid and maintained. Character: Applicants must have a reputation for honesty and trustworthiness. Must be responsible and able to exercise good judgment, accept feedback and constructive criticism from supervisor, pay attention to detail, follow instructions, including the ability to interact effectively and communicate with patients and coworkers in a professional and courteous manner. Must be highly confidential and work as a team with other staff. Applicant should be sensitive to the needs of patients. Skills: Strong customer service, team building, interpersonal, and organizational skills. Ability to establish and maintain effective peer relationships with coworkers within the department, interdepartmentally, , and the public. Must be able to express ideas clearly, concisely, address audiences effectively, and exercise balanced judgment in evaluating situations and making decisions. Willing to be part of a team and cooperate in accomplishing department goals and objectives. Ability to prioritize, meet deadlines, take initiative, be proactive, resourceful, and function in a rapidly changing environment. Ability to work with people of all social and ethnic backgrounds and to resolve conflicts, negotiate situations and facilitate consensus. Physical and Personal Requirements: Normal clinic/office environment. Sit or stand for long periods of time. Reach, bend, climb, stoop, lift up to 25 lbs. repetitive hand movement; use and view PC. Reliable transportation and car insurance as required by the state. Travel as needed. Compliance: Each employee plays a key role in creating a compliance culture at SIHC. Employees are expected to learn and comply with all SIHC policies and procedures. One must have the ability to understand the implications and complexities of all compliance policies. Participation in all compliance training is mandatory, and generally have a heightened awareness of policies and regulations that are specific to one's department and position. All SIHC employees are expected to report violations or suspected violations of compliance policies or regulations. Other: Applicants must successfully pass a pre-screening, including a tuberculin skin test or x-ray and a blood/urine drug screening test. Health must be adequate to perform all duties of the position. Applicants must complete SIHC Application and Authorization Form, both must be submitted to Human Resources prior to the close date indicated. INDIAN PREFERENCE: In the filling of any SIHC job vacancy, preference may be given to qualified Native American Indians, pursuant to the Indian Preference Hiring Act, 25 USC 472, unless other laws require the filling of a vacancy without regard to Indian preference (e.g. Public Law (P.L.) 94-437, “Indian Health Care Improvement Act (IHCIA). To receive Indian preference for any SIHC position, the applicant must be enrolled, or be eligible for enrollment, as an American Indian with their Tribe, or must be certified as an American Indian from the designated Tribal Representative. Applicants claiming Indian preference must attach verification of their claim to the SIHC application, including Certification of form BIA-4432, which is available from the SIHC Human Resources Department. If verification is not or cannot be verified, the applicant will not receive Indian preference for purposes of the interview.

Job Description Director of Clinical Services REPORTS TO: Chief Executive Officer (CEO) PAY SCALE: $135,000 - $165,000 (Exempt) The purpose of the Director of Clinical Services (DCS) position is to provide leadership and manage hospital-wide programming consisting of Social Services and Activities Therapy. The Director of Clinical Services will oversee the legal hearing processes and the hearing coordinator at the hospital which includes certification hearings, writ of habeas corpus hearings, and Riese hearings. The person in this position is responsible for development and communication of program priorities aligned with organizational goals. This position also promotes patients' potential during their stay and collaborates with physician and patient in preparation for discharge. Assists the physicians and other team members in understanding the significant social and emotional factors related to the health problems. KEY RESPONSIBILITIES: Builds, directs, manages, and ensures implementation and effectiveness of hospital's social services and activities therapy programs. The programs include quality case management services to patients and their families. Examples of services include: therapeutic group activities, discharge planning, treatment planning, appropriate communication with treatment team members, psychosocial/social assessments, and family sessions. Assists staff in developing complex discharge plans and case management tasks including conservatorships, placements, and long-length of stay patients. Directs activities of Clinicians and Activities Therapists. This includes ensuring compliance with all treatment plan requirements including weekly review and updates with the patient (indicated by patient signatures, initials and dates that each review is completed). Oversees maintenance of patient clinical records and reports to ensure compliance with local, state and federal laws. Advises, and counseling when appropriate, instructing family in patient social needs. Collaborates with leadership in developing and managing hospital wide clinical programming and planning of patient care services. Provides help in assessment, planning, implementation and evaluation of patient care. Collaborates with Chief Executive Officer (CEO), Chief Nurse Office (CNO), and Director of Performance Improvement and Risk Management in evaluation of performance improvement program, productivity, and annual reviews. Collaborates with Director of Community Relations and Director of Outpatient Services by participating in activities designed to increase knowledge of hospital programs and services to members of the local medical and government communities. Maintains effective working and professional relationships and communications with internal and external customers and colleagues. Convenes regular staff meetings, sets agendas, develops and analyzes department performance. Designs and implements related processes and systems. Serves as the department's fiscal manager. Carries out personnel management activities associated with direct staff supervision, including screening and selection, orientation training and development, performance management, and employee relations functions. Develops and maintains a good working rapport with intra-department personnel, other departments within the facility and outside community health, welfare and social agencies to ensure that Social Service programs can be properly maintained to meet the needs of patients. Oversees the hearing coordinator and hospital's efforts to provide services that are in compliance with laws and regulations related to patients' rights. This includes training staff on regulations and legally-sound practices, and coordination of certification hearings, writ of habeas corpus hearings, and Riese hearings. Keeps abreast of current federal and state regulations as well as professional standards for Social Service programs in acute psychiatric care environments. Performs related duties as requested. Upholds the Organization's ethics and customer service standards. Requirements POSITION REQUIREMENTS: Education and Licensing: Must possess a Master's Degree in Social Work (MSW) from an accredited institution. Must be a Licensed Clinical Social Worker (LCSW) in the State of California. Board of Social Work approved Clinical Supervisor strongly preferred. Knowledge and Experience: Behavioral Health and/or Hospital background required with a minimum of 5 years' experience in a clinical, supervisory and/or administrative role in an inpatient and/or outpatient mental health setting is preferred. Current Handle with Care (HWC) certification or obtain during initial orientation period. Current CPR certification or obtain during initial orientation period. Familiarity with continuum of care and clinical terminology. Skills and Abilities: Maintains confidentiality of patients at all times. Sensitivity to, and willingness to interact with, persons of various social, cultural, economic and educational backgrounds. Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint). Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines. Strong written and verbal communication skills. Strong interpersonal skills. Ability to work with people with a variety of background and educational levels. Ability to work independently and as part of a team. Good judgment, problem-solving and decision-making skills. Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others. Ability to work in a fast-paced, expanding organization. Physical Requirements: While performing the duties of this job, this position is frequently required to do the following: Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time. Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population. Give and follow verbal and written instructions with attention to detail and accuracy. Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information. Vision: see details of objects at close range. Coordinate multiple tasks simultaneously. Reach forward, up, down, and to the side. Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day. Lift up to fifteen (15) pounds.

Job Description Mental Health Technician REPORTS TO (TITLE): Director of Nursing Pay Range: $21.00 - $25.00 Block scheduling: 12-hour shifts available in block-style schedules for full- and part-time employees. Career ladder: MHWs have access to vast career development and promotional opportunities. COME JOIN OUR TEAM TODAY!!! Do you love the feeling at the end of the day, knowing you have changed someone's life? Are you looking to become part of a family, instead of becoming just another employee? Sacramento Behavioral Healthcare Hospital is an Acute Psychiatric Hospital that caters to patients who suffer from a wide variety of Mental Health diagnoses. We pride ourselves on our Patient-Centered care while maintaining an engaging environment for our staff. Our Vision striving to provide the highest quality mental health services possible in collaboration with the individuals we serve, their families, our partners, and our communities through a relentless focus on innovation in behavioral health service delivery pertains not only to our patients but also to our visitors and employees. The Hospital believes in bettering the lives of everyone who walks through our doors. The Mental Health Worker's (MHW's) top priority is to deliver high quality safe care to psychiatric patients in an acute facility. The MHW provides direct patient care in coordination with other nursing personnel. The MHW embraces Sacramento Behavioral Healthcare Hospital's mission, vision and values and upholds all the hospital policies. The MHW understands the regulations that govern hospital services and provides clear direction to the team to meet all regulation requirements. DESCRIPTION OF POSITION: The Mental Health Worker provides direct patient care to all patients with emotional or psychiatric disorders, supports therapeutic milieu, ensures safety and well-being of patients and carries out general nursing assistance necessary to treatment of adolescents, adults, or older adult patients as assigned. The Mental Health Worker is the primary person responsible for the safety of the unit milieu. Environmental safety rounds are required each shift and ongoing safety assessments including securing contraband found within the milieu will be completed by the Mental Health Worker. Safety Observations are required to be documented and recorded in the patient's medical record as ordered by the psychiatric provider or under the direction of the Registered Nurse. KEY RESPONSIBILITIES: Treatment Planning: Participate in treatment planning: (a) helps identify patients' problems, needs, and strengths; (b) suggests modifications to treatment plan based on observations of patients' behavior; (c) provides input into discharge planning. Patient Care: Participate in implementing patients' treatment plans by: (a) monitoring patients' progress; (b) communicating information regarding patients' behavior to other members of treatment team; c) maintains communication with patient, family members, and referral sources in patients' interests; (d) co-facilitates didactic, educational, and community groups within the context of the adolescent treatment program; (e) encourages and facilitates patients' participation in therapeutic activities; (f) supervises patients to ensure their safety and their involvement in treatment; (g) provides input during shift report. Hall Monitor: An important role in the care of the patient includes the assignment as Hall Monitor. The Hall Monitor is responsible for the safety and security of both staff and patients. The Hall Monitor observes the interaction between patients as well as the interactions between staff and patients that occur in the hallway. The Hall Monitor must report all suspicious activity to the appropriate nurse in charge of the unit as soon as possible and also notify unit staff of potential boundary violations. Patient Attendant: Accompany and transport patients as assigned. Orient new patients to unit, program, and milieu. Assists patients in carrying out activities of daily living, when congruent with the patients' treatment plan and needs, age, and developmental level. Maintains a safe, orderly, and therapeutic physical environment for patients. Participates in maintaining the therapeutic milieu on the unit, enforces the level system or other methods of behavior management. Patient Records: Maintain patient, program, department, and related documentation. Carry out clerical and administrative assignment to support patient care and department and organization operations. Training Activities: Complete orientation and competency assessments as required for position. Participate in activities enhancing professional growth and development. Other Duties: Upholds the Organization's ethics and customer service standards. Performs related duties, as requested. Requirements Education/Licensure High school, GED, or equivalent required. Current CPR (or obtained within 60 days of hire). Crisis Prevention Intervention (CPI) (or equivalent as approved by CNO) obtained within 60 days of hire. Knowledge and Experience: High school level reading and writing skills; legible handwriting Familiarity with medical and psychological terminology and human behavior principles preferred Basic knowledge of human growth and development helpful Experience with therapeutic limit-setting helpful or an understanding of level systems or other behavior management modalities helpful Ability to maintain professional boundaries Skills and Abilities: Maintains confidentiality of patients at all times Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds. Skills in teaching or assisting with activities of daily living helpful Ability to work independently and as part of a team Good judgment, problem-solving and decision-making skills Ability to work in a fast-paced, expanding environment Physical Requirements: Ability to exercise self-control in potentially volatile situations such as being verbally or physically confronted in a threatening or aggressive manner; must be able to work and concentrate amidst distractions such as noise, conversation and foot traffic; ability to handle interruptions often and be able to move from one task to another; must be flexible and not easily frustrated in dealing with differences of opinions. Ability to stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, grasp, and be able to perceive the attributes of objects such as size, shape, temperature, and/or texture by touching with skin, particularly that of the fingertips. Ability to express and exchange ideas via spoken word during activities in which they must convey detail or important spoken instructions to others accurately, sometimes quickly and loudly. Hearing to perceive the nature of sound with no less than 40 dB loss @ Hz, 1000 Hz, and 2000 Hz with or without correction; ability to perceive detailed information through oral communication and to make fine discriminations in sound. Perform repetitive motions with wrists, hands, and fingers. Individual must be able to exert up to 50 pounds of force occasionally and to be able to lift, carry, push, pull, or otherwise move objects. Work requires a minimum standard of visual acuity with or without correction that will enable people in the role to complete administrative and clerical tasks and visually observe patients on the unit and in therapeutic activities. While worker may possibly be subjected to temperature changes, the worker is generally not substantially exposed to adverse environmental conditions as the work is predominantly inside. Benefits Eligible employees receive holiday premium pay, health, dental & vision insurance, 401(k), healthcare & dependent care spending accounts, generous paid time off, life insurance, company-paid short and long-term disability coverage. Whether you are in intern looking to earn licensing hours, a health care worker looking for PRN work or a professional looking for a career, the opportunities are abundant at Sacramento Behavioral Healthcare Hospital.

[if gte mso 9]> Normal 0 false false false EN-US X-NONE X-NONE [if gte mso 9]> [if !mso]>st1\:*{behavior:url(#ieooui) } [if gte mso 10]> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman",serif;} StartFragment [if gte mso 9]> Normal 0 false false false EN-US X-NONE X-NONE [if gte mso 9]> [if !mso]>st1\:*{behavior:url(#ieooui) } [if gte mso 10]> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman",serif;} StartFragment Position Title: Prevention Outreach Specialist Department: Kumeyaay Family Services Supervised By: Prevention Program Coordinator Location: Alpine / Campo / La Posta Status: Non-Exempt Posted: January 2026 Closing Date: Until Filled Compensation: $23.73 - $33.29/hour DOE Grant: Grant Funded Hours: Monday-Friday, 8:00AM-4:30PM. Flexible when needed. _____________________________________________________________________ GENERAL STATEMENT OF RESPONSIBILITIES: The Prevention Outreach Specialist is responsible for completion of all prevention activities including prevention education and training to the community, event coordination, outreach, and collaboration with community organizations (Tribes, schools, etc.) The Prevention Outreach Specialist will deliver wellness activities that support family wellness and reduce risk for all ages of the SIHC service area. There is a program focus of increasing awareness of suicide risk, identifying early detection, provide prevention resources, services, and activities. SPECIFIC DUTIES AND RESPONSIBILITIES: Under the direction of the Prevention Program Coordinator: Promote awareness of prevention services, community involvement, family unity, and individual wellness at external and internal community events, gatherings, and public relations campaigns and education events. i. Includes cross-training with Healthy Families, or the like. Coordinate and organize activities to increase awareness of suicide risk, identifying signs of suicide risk, and promote community wellness through involvement in cultural and social activities known to support individual and community resilience. i. Promote counseling services that are available. ii. Be trained to train others of signs/symptoms of suicide, including how to talk to others about suicide. Ability to develop new activities based on changes within the community that are necessary to support cultural needs, be client-focused, and family-centered. Provide support, via appropriate referrals, to individuals and families who are at risk and in need of linkages to on-going services, and make referrals to Mental Wellness clinicians for assessment, early intervention and/or treatment services. Prepare monthly narratives of activities, data collection, and analytical reports as directed including funding agencies surveys. Ability to work a flexible schedule may be required based on need. Performs other duties as assigned. QUALIFICATIONS: Education/Experience : Must be able to communicate with confidence verbally and in writing; Must be able to organize work so that it is accomplished in a timely manner; Must have knowledge of responsibilities involved in doing work that is highly confidential, and the handling and processing of confidential information; Must be willing to be in teaching, mentoring and youth guidance positions: Must be comfortable with telecommunication. Licenses/Certifications : A valid California driver's license is required at the time of appointment and must be maintained throughout employment. Applicant must be insurable under SIHC vehicle insurance policy at the time of hire and throughout employment. Certifications and/or licenses appropriate to the positions required education and profession must also be valid and maintained. Skills : Strong team building, interpersonal, and organizational skills. Ability to establish and maintain effective peer relationships with coworkers within the Department, clinic-wide, and the public. Must be able to express ideas clearly, concisely, address audiences effectively, and exercise balanced judgment in evaluating situations and making decisions. Willing to be part of a team and cooperate in accomplishing department goals and objectives. Ability to prioritize, meet deadlines, take initiative, be proactive, and function in a rapidly changing environment. Ability to work with people of all social and ethnic backgrounds and to resolve conflicts, negotiates situations, and facilitate consensus. Physical and Personal Requirements : Normal clinic/office environment. Sit or stand for long periods of time. Reach, bend, climb, stoop, lift up to 25 lbs. repetitive hand movement; use and view PC. Reliable transportation and car insurance as required by the state. Travel as needed. Compliance : Each employee plays a key role in creating a compliance culture at SIHC. Employees are expected to learn and comply with all SIHC policies and procedures. One must have the ability to understand the implications and complexities of all compliance policies. Participation in all compliance training is mandatory, and generally have a heightened awareness of policies and regulations that are specific to one's department and position. All SIHC employees are expected to report violations or suspected violations of compliance policies or regulations. Character: Applicants must have a reputation for honesty and trustworthiness. Must be responsible and able to exercise good judgment, accept administrative supervision, pay attention to detail, follow instructions, including the ability to interact effectively and communicate with people in a professional and courteous manner. Must be highly confidential and respect confidentiality to all limits of the governing laws and ethics. Applicant must be able to work as a team with other staff. Applicant should be sensitive to client's needs and knowledgeable about the local Indian community. Other: Applicants must currently possess, or be willing to attain, a thorough knowledge of laws, rules, and regulations governing mental health practice, a basic knowledge of mental health treatment and the legal and ethical guidelines relating to the provision of those services. Applicants must successfully pass a pre-employment tuberculin skin test or x-ray, and blood/urine drug screening test. Health must be adequate to perform all duties of the position. Applicants must complete a SIHC application and submit it to Human Resources prior to the close dates indicated. The position is co-located at the Alpine Clinic. INDIAN PREFERENCE: INDIAN PREFERENCE : In the filling of any SIHC job vacancy, preference may be given to qualified Native American Indians, pursuant to the Indian Preference Hiring Act, 25 USC 472, unless other laws require the filling of a vacancy without regard to Indian preference (e.g. Public Law (P.L.) 94-437, “Indian Health Care Improvement Act (IHCIA). To receive Indian preference for any SIHC position, the applicant must be enrolled, or be eligible for enrollment, as an American Indian with their Tribe, or must be certified as an American Indian from the designated Tribal Representative. Applicants claiming Indian preference must attach verification of their claim to the SIHC application, including Certification of form BIA-4432, which is available from the SIHC Human Resources Department. If verification is not or cannot be verified, the applicant will not receive Indian preference for purposes of the interview. This position is grant funded through June 30, 2027 and subject to extension. EndFragment

Registered Dental Assistant (Per Diem) Department: Dental Supervised By: Dental Office Manager Status: Non-Exempt Hours: Per Diem (as needed) Monday-Friday, 8:00AM-4:30PM GENERAL STATEMENT OF RESPONSIBILITIES : Registered Dental Assistant assists the dentist chairside. Prepares rooms for treatment, cleans, disinfects, and sterilizes instruments. Monitors patient flow and performs front and back office duties as assigned. SPECIFIC DUTIES AND RESPONSIBILITIES : 1. Stocks dental operatories and prepares them for patients by setting out lab cases, patient chart and appropriate instruments. Mounts current x-ray on view block. 2. Seats patient, places patient napkin, informs dentist that patients are ready. 3. Assists dentist chairside. 4. Takes impressions, pours models and removes excess cement from seated crowns. 5. Takes, develops, mounts and labels x-rays. 6. Applies topical fluoride, and gives hygiene instructions. 7. Following treatments, rinses patients mouth, cleans patients face, disinfects dental operatory, cleans and sterilizes dental instruments. Escorts patients to front desk with superbill. 8. Performs daily maintenance and disinfection of dental equipment and counters. 9. Performs dental reception duties like scheduling patients, confirming appointments, answering phones, etc. as needed. 10. Assists Dental Hygienist with perio charting, dental recall and sealants as needed. 11. Maintains dental processor. Orders dental supplies. 12. Responsible for maintaining a clean dental lab, cleaning the sterilizers. 13. Turns on Adec units, runs handpieces and flushes air water syringes in morning. 14. May need to fill in at Campo location when needed. 15. Ability to work a flexible schedule may be required based on need. 16. Other duties as assigned. QUALIFICATIONS : Education/Experience : Must have a current RDA license, Dental x-ray license, and CPR card. Education, training and/or experience which clearly demonstrate possession of the knowledge and skills stated in the position description. Must be 18 years of age or older with a High School diploma or GED certificate. Licenses/Certifications : A valid California driver's license is required at the time of appointment and must be maintained throughout employment. Applicant must be insurable under SIHC vehicle insurance policy at the time of hire and throughout employment. Certifications and/or licenses appropriate to the positions required education and profession must also be valid and maintained. Character : Applicants must have a reputation for honesty and trustworthiness. Must be responsible and able to exercise good judgment, accept administrative supervision, pay attention to detail, follow instructions, including the ability to interact effectively and communicate with people in a professional and courteous manner. Must be highly confidential and work as a team with other staff. Applicant should be sensitive to client's needs. Skills : Strong team building, interpersonal, and organizational skills. Ability to establish and maintain effective peer relationships with coworkers within the Dental Department, clinic-wide, and the public. Must be able to express ideas clearly, concisely, address audiences effectively, and exercise balanced judgment in evaluating situations and making decisions. Willing to be part of a team and cooperate in accomplishing department goals and objectives. Ability to prioritize, meet deadlines, take initiative, be proactive, and function in a rapidly changing environment. Ability to work with people of all social and ethnic backgrounds. Physical and Personal Requirements : Normal clinic/office environment. Sit or stand for long periods of time. Reach, bend, climb, stoop, lift up to 25 lbs. repetitive hand movement; use and view PC. Reliable transportation and car insurance as required by the state. Travel as needed. Other : Post job offer, applicant must successfully pass a pre-screening, including a tuberculin skin test or x-ray and a blood/urine drug screening test. Health must be adequate to perform all duties of the position. Applicant must complete SIHC Application and Authorization Form, both must be submitted to Human Resources prior to the close date indicated. INDIAN PREFERENCE : INDIAN PREFERENCE: In the filling of any SIHC job vacancy, preference may be given to qualified Native American Indians, pursuant to the Indian Preference Hiring Act, 25 USC 472, unless other laws require the filling of a vacancy without regard to Indian preference (e.g. Public Law (P.L.) 94-437, “Indian Health Care Improvement Act (IHCIA). To receive Indian preference for any SIHC position, the applicant must be enrolled, or be eligible for enrollment, as an American Indian with their Tribe, or must be certified as an American Indian from the designated Tribal Representative. Applicants claiming Indian preference must attach verification of their claim to the SIHC application, including Certification of form BIA-4432, which is available from the SIHC Human Resources Department. If verification is not or cannot be verified, the applicant will not receive Indian preference for purposes of the interview.

J OB A NNOUNCEMENT Staff Pharmacist Non- Clinical (Per Diem) Department: Pharmacy Supervised By: Pharmacist in Charge Status: Non-Exempt (Per Diem) Grant: N/A Hours: Monday-Friday, 8:00AM-4:30PM, time may vary to meet the needs of the Clinic GENERAL STATEMENT OF RESPONSIBILITIES : Under the supervision of the Pharmacist in Charge, the Pharmacist is responsible for the planning, evaluation, supervision, coordination, implementation, and administration of comprehensive and effective quality Pharmacy programs (new & existing) at the clinic and will include working with the other site Pharmacist on a regular basis. Duties include providing professional advice/consultation concerning drugs and their administration to patients/staff on a timely basis, the maintenance of a drug formulary, establishing & maintaining excellent patient/staff relations, maintaining licensure, reporting of data, and the billing of revenues from customers. SPECIFIC DUTIES AND RESPONSIBILITIES : 1. Pharmacy Clinical Operations: Accurate and timely administration of prescriptions. Reviews all drug orders for completeness and appropriateness of medication and consults with the prescribing physician immediately to correct any problem areas. When appropriate, reviews patient history, current therapy, diagnosis, allergies, and recent drug history prior to dispensing any medications. Uses generic brands, whenever possible and provides labeled medications to patients and staff, including listing any possible drug interactions. Records prescriptions issued in the medications area of the medical record and oversees all supporting pharmacy data processing and billing information of the patient. 2. Professional Advice/Consultation: Provides professional, courteous, accurate and timely information to requesting patients, medical staff, and clinic personnel immediately, if possible. Responses requiring written replies will be completed and submitted within (2) business days upon request, unless referred to alternate sources. 3. Priority of Patients waiting for Prescriptions: Supplies prescriptions to patients waiting in the lobby after an SIHC visit on a priority basis. Unless restricted by workload, supplies prescriptions within 30 minutes of receipt in the Pharmacy. Prescriptions are announced over an intercom system. For internal control purposes, logs prescription requests in and out of the Pharmacy department. Refills prescriptions via telephone or other requests within 1 hour, not to exceed 4 hours depending on workload. 4. Drug Distribution/Control: Controls ordering, stocking, and distribution of all drugs within the clinic, including all clerical and distributive functions. Stocks and maintains clinic “crash cart” on a monthly basis, or after immediate use. Performs monthly pharmacy and nursing unit inspections and removes all damaged, expired, or unusable drugs from stock. Verifies that proper storage conditions and security are in order upon each inspection. Properly destroys or returns unusable drugs. When required or requested, reviews all therapy for potential drug therapy danger by calculating pharmacokinetic parameters for drug dosing and evaluates fluid and electrolyte requirements and nutritional therapy. With consultation and direction from the Medical Director, develops and maintains a drug formulary and uses generic drugs, whenever possible. Reviews all adverse drug reactions, logs incidents, and files written reports with proper authorities. All transactions requiring special record-keeping and custody shall be recorded accurately and action needed will be implemented immediately. 5. Trauma Activities: Participates in all cardio-pulmonary resuscitation and trauma team activities, as required and in accordance with policies. Responds immediately to “Code Blue” and “Code Trauma” calls and returns immediately when assistance is no longer required. 6. Other clinical Duties. Complies with all federal & state laws, regulations, and practices generally accepted in licensed Pharmacy operations. Perform other clinical duties, as assigned. 7. Pharmacy Administration: Opening/Closing, Billing Responsible for the Pharmacy department's opening/closing, efficient operations, timely billing of service fees to clients, and submission of billing status reports. Orders pharmaceutical drugs & supplies from the lowest cost vendors and originates/maintains low cost vendor purchase agreement contracts. 8. Personnel: Personnel Administration & staff evaluations, including daily supervision of various personnel working under the direction of the Pharmacist. Individuals supervised may include a Pharmacy Technician and other temporary support staff, as needed. 9. Reporting: Responsible for preparation and submission of monthly Board reports for the Pharmacy department's objectives and performances to the Administration. Maintains and reviews records & reports for the Pharmacy program and provides for quality assurance. Responsible for submission, monitoring and reporting data to various end-users, i.e., Administration, Indian Health Services, and federal/state/county sources, as required. 10. Meetings: Must attend monthly Medical Staff meetings. Presents meeting information to staff. Attends required professional educational meetings to maintain knowledge and develop new professional skills. Chairs quarterly Pharmacy and Therapeutics Committee. 11. Licensing: Responsible for maintenance and renewal of Pharmacy licensing. 12. Other administrative Duties: Complies with all SIHC policies & procedures, and develops/maintains Pharmacy departmental policies & procedures. 13. Flexibility to work a flexible schedule may be required based on need. 14. Other duties as assigned. QUALIFICATIONS : Education/Experience : Education, training, and/or experience which clearly demonstrates possession of the knowledge, ability, and skills stated above. Qualifications for the Education/Experience requirement must include successful completion of a graduate pharmacy degree from an accredited pharmacy school; and two years of full-time, post-degree, professional experience in a public or private agency providing hospital or equivalent services. Strong ambulatory background preferred. Applicants should have a thorough knowledge of laws, rules, and regulations governing pharmacology, treatment, policies and procedures relating to the provision of pharmacy management services. Nextgen and QS1 experience highly preferred. License/Certifications : Applicant must possess a current California Registered Pharmacist license. A valid California driver's license is required at the time of appointment and must be maintained throughout employment. Applicant must be insurable under SIHC vehicle insurance policy at the time of hire and throughout employment. Certifications and/or licenses appropriate to the positions required education and profession must also be valid and maintained Character : Applicants must have a reputation for honesty and trustworthiness. Must be responsible and able to exercise good judgment, accept administrative supervision, pay attention to detail, follow instructions, including the ability to interact effectively and communicate with people in a professional and courteous manner. Must be highly confidential and work as a team with other staff. Applicant should be sensitive to client's needs. Skills : Team building, interpersonal, and organizational skills. Ability to establish and maintain effective peer relationships with coworkers within the Medical Department, clinic-wide, and the public. Must be able to express ideas clearly, concisely, address audiences effectively, and exercise balanced judgment in evaluating situations and making decisions. Willing to be part of a team and cooperate in accomplishing department goals and objectives. Ability to prioritize, meet deadlines, take initiative, be proactive, and function in a rapidly changing environment. Ability to work with people of all social and ethnic backgrounds and to resolve conflicts, negotiate situations, and facilitate consensus. Physical and Personal Requirements : Normal clinic/office environment. Sit or stand for long periods of time. Reach, bend, climb, stoop, lift up to 25 lbs. repetitive hand movement; use and view PC. Reliable transportation and car insurance as required by the state. Travel as needed. Compliance : Each employee plays a key role in creating a compliance culture at SIHC. Employees are expected to learn and comply with all SIHC policies and procedures. One must have the ability to understand the implications and complexities of all compliance policies. Participation in all compliance training is mandatory, and generally have a heightened awareness of policies and regulations that are specific to one's department and position. All SIHC employees are expected to report violations or suspected violations of compliance policies or regulations. Other : Post job offer, applicant must successfully pass a pre-screening, including a tuberculin skin test or x-ray and a blood/urine drug screening test. Health must be adequate to perform all duties of the position. Applicant must complete SIHC Application and Authorization Form, both must be submitted to Human Resources prior to the close date indicated. INDIAN PREFERENCE : INDIAN PREFERENCE : In the filling of any SIHC job vacancy, preference may be given to qualified Native American Indians, pursuant to the Indian Preference Hiring Act, 25 USC 472, unless other laws require the filling of a vacancy without regard to Indian preference (e.g. Public Law (P.L.) 94-437, “Indian Health Care Improvement Act (IHCIA). To receive Indian preference for any SIHC position, the applicant must be enrolled, or be eligible for enrollment, as an American Indian with their Tribe, or must be certified as an American Indian from the designated Tribal Representative. Applicants claiming Indian preference must attach verification of their claim to the SIHC application, including Certification of form BIA-4432, which is available from the SIHC Human Resources Department. If verification is not or cannot be verified, the applicant will not receive Indian preference for purposes of the interview.

Clinician - AMFT/ASW/LMFT/LCSW/APCC/LPCC REPORTS TO (TITLE): Director of Clinical Services Schedule: Per Diem/On call (Weekends, but flexible to include weekdays and holidays, etc.). Day Shift. To provide quality case management and therapeutic services to patients and their families, to serve as a member of interdisciplinary team supporting the organization's treatment program and philosophy, and assure the deliverance of quality treatment to patients and their families. The Clinician is responsible for managing treatment activities offered to the patient which may include facilitating therapeutic groups on patient units; conducting psychosocial assessments; compiling treatment plan elements within a multidisciplinary team and/or providing care, treatment, and services; collaboration and exchanging of information with the treatment team, external providers, collateral contacts, and/or managed care organizations; and implementation of the discharge planning process including completion of a thorough risk assessment and arranging for follow-up care and resources. Supports with department training of on-boarding new clinicians to Clinical Services Department and participate in cross-training as needed to support patient care and coordination. Linkage and Discharge Planning: Mental health/recovery services, communication with County Liaison follow-up appointments, patient preferred pharmacy, identify support person, placement, verification of ID card, transportation, completion of continuing care plan, daily placement documentation, Administrative Day documentation, Temporary Conservatorship (T-Con) referrals, and Firearms Prohibition Form Mental Health Reporting System (MHRS) Report. Requirements Knowledge and Experience: · Master's Degree from an accredited college or university in social work, counseling psychology, mental health or a related field. · Must be licensed by or registered with the Board of Behavioral Sciences; Licensed Clinical Social Worker (LCSW)/Associate Social Worker (ASW) and/or Licensed Marriage and Family Therapist (LMFT)/Associate Marriage and Family Therapist (AMFT) and/or Associate Professional Clinical Counselor (APCC) /Licensed Clinical Professional Counselor (LPCC) · Preferred one (1) year direct clinical experience in a psychiatric or mental health setting. Experience in patient assessment, risk and safety assessments, treatment planning, community resources, group and family therapy, family systems and communication, and coordination with external review organizations preferred. Experience with severely mentally ill and discharge planning preferred. Familiarity with continuum of care and clinical terminology. · Complete HWC (Handle with Care) during initial orientation period. · Complete CPR during initial orientation period. Skills and Abilities: · Maintains confidentiality of patients at all times. · Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds. · Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint). · Proficiency in documenting in an Electronic Medical Record (Best Care). · Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines. · Strong written and verbal communication skills. · Ability to work independently and as part of a team. Good judgment, problem-solving and decision-making skills. Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others. Ability to work in a fast-paced, expanding organization. Physical Requirements: While performing the duties of this job, this position is frequently required to do the following: · Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time. · Communicate effectively in person, or via telephone, in a manner which can be understood by those with whom the person is speaking, including a diverse population. · Give and follow verbal and written instructions with attention to detail and accuracy. · Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information. · Vision: See details of objects at close range. · Coordinate multiple tasks simultaneously. · Reach forward, up, down, and to the side. · Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day. · Lift up to ten (10) pounds. Benefits Medical Vision Dental 401(k) 3.5 Weeks Paid Time Off $25,000 Life insurance policy is provided at no charge to the employee Pay Range: $40.23 - $48.18

Job Description Clinician REPORTS TO (TITLE): Director of Clinical Services Currently Hiring: Per Diem/On Call (weekend availability for per diem is required)-CONTINOUS Salary: Base for Masters/Associates Level: USD $40.23/hr Base for Licensed Level: USD $45.86/hr Weekend Shifts receive an automatically applied a Shift Differential Pay Increase. Compensation is based on months of experience. Clinical Supervision: All Masters level clinicians will be required to attend at minimum of 1 hour individual or 2 hours of weekly group supervision. About Sacramento Behavioral Health Care Hospital (SBHH): SBHH provides services for Northern, Central, and at times, Southern California areas, via our community based (5150) programs and our new Department of State Hospitals (DSH) alternative diversion program. We currently provide services to adults only (ages 18 and over) on all units. The DSH program is a new and unique program, designed to assist and address the increasing forensic mental health population. DESCRIPTION OF POSITION and KEY RESPONSIBILITIES: The goal of the Clinician is to provide quality, therapeutic services to patients and their families, to serve as a member of interdisciplinary team supporting the organization's treatment program and philosophy, and assure the deliverance of quality treatment to patients and their families. The Clinician is responsible for managing treatment activities offered to the patient which may include facilitating therapeutic groups on patient units; conducting psychosocial assessments; compiling treatment plan elements within a multidisciplinary team and/or providing care, treatment, and services; collaboration and exchanging of information with the treatment team, external providers, collateral contacts, and/or managed care organizations; and implementation of the discharge planning process including completion of a thorough risk assessment and arranging for follow-up care and resources. Supports with department training of on-boarding new clinicians to Social Services Department and participate in cross-training as needed to support patient care and coordination. Requirements Education and Experience: REQUIRED: Master's Degree from an accredited college or university in social work, counseling psychology, mental health or a related field. (Must attend 1 hour of weekly supervision or 2 hours of group supervision) PREFERRED, but not required, licensed by or registered with the Board of Behavioral Sciences; Licensed Clinical Social Worker (LCSW)/Associate Social Worker (ASW) and/or Licensed Marriage and Family Therapist (LMFT)/Associate Marriage and Family Therapist (AMFT). Preferred (not required) one (1) year direct clinical experience in a psychiatric or mental health setting. Experience in patient assessment, risk and safety assessments, treatment planning, community resources, group and family therapy, family systems and communication, and coordination with external review organizations preferred. Experience with severely mentally ill and discharge planning preferred. Familiarity with continuum of care and clinical terminology. Training can and will be offered to those with limited experience in these areas. Preferred (not required) experience working with the forensic population. Complete Handle With Care within 30 days of employment.(Offered during On-Boarding) Complete CPR within 30 days of employment. (Not offered and can be reimbursed if obtained outside) Skills and Abilities: Maintains confidentiality of patients at all times. Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds. Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint). Proficiency in documenting in an Electronic Medical Record (Best Care). Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines. Strong written and verbal communication skills. Ability to work independently and as part of a team. Good judgment, problem-solving and decision-making skills. Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others. Ability to work in a fast-paced, expanding organization. Physical Requirements: While performing the duties of this job, this position is frequently required to do the following: Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time. Communicate effectively in person, or via telephone, in a manner which can be understood by those with whom the person is speaking, including a diverse population. Give and follow verbal and written instructions with attention to detail and accuracy. Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information. Vision: See details of objects at close range. Coordinate multiple tasks simultaneously. Reach forward, up, down, and to the side. Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day. Lift up to ten (10) pounds. Benefits Eligible employees receive holiday premium pay, health, dental & vision insurance, 401(k), healthcare & dependent care spending accounts, generous paid time off, life insurance, company-paid short and long-term disability coverage. Whether you are looking to earn licensing hours, a health care worker looking for PRN work or a professional looking for a career, the opportunities are abundant at Sacramento Behavioral Healthcare Hospital. Pay Scale Board Registered: $40.23-$56.13 Board Licensed: $45.86-$59.46

Radiologic Technologist Department: Medical Supervised By: Medical Director Status: Non-exempt Hours: Full time, Monday-Friday, 8:00AM-4:30PM GENERAL STATEMENT OF RESPONSIBILITIES: Captures Digital X-Ray images as requested by Providers. Maintains quality control for radiology equipment and supplies. Prepares monthly statistics and maintains the X-Ray database. Maintains vocational knowledge, competence and licensing. Assists Medical Assistants (MAs) and LVNs as needed to screen patients and prepare them to be seen by a provider. Administers medications/immunizations under the direction of a Medical Provider. May be trained onsite for other clinical duties. SPECIFIC DUTIES AND RESPONSIBILITIES: Captures digital X-Ray images as directed by providers. Facilitates transmission of X-Ray images to the consulting radiologist. Maintains a log of X-Rays performed. Responsible for maintenance and quality control of X-Ray equipment and supplies. Orders radiology supplies when needed. Orders and keeps inventory of clinic/back office supplies. May be trained onsite for additional responsibilities, to include taking patient vital signs, documenting patient information in EHR, rooming patients, assist Medical provider with medical and minor surgical procedures, phlebotomy, POC (point-of-care), collecting blood and/or urine specimens for drug testing, visual acuity testing, audiometry, and EKGs, as ordered, administering immunizations, medications and placing PPD skin tests as ordered by provider. May be trained onsite to sterilize instruments, clean and disinfect autoclave and complete QI on autoclave. Attends staff meetings, participates in clinic continuing education programs and attends training and professional conferences as requested Participates in quality improvement activities. Maintains patient confidentiality. Ability to work a flexible schedule. Other duties as assigned. QUALIFICATIONS: Education/Experience: Must have successfully completed an approved program for Radiology Technicians or related training program by an accredited institution and have experience with Digital Radiology. Must also possess a High School diploma or GED certificate. Must be at least 18 years of age. Education, training or experience which compliments knowledge and skills stated above is desirable but does not substitute for minimum requirements as stated. Licenses/Certifications: A valid California driver's license required with application submission and must be maintained throughout employment. Must maintain active CPR card throughout employment. Radiology License/Certificate including Digital from accredited institution. Current certifications and/or licenses appropriate to the position's required education and profession. Skills: Strong team building, interpersonal, and organizational skills. Ability to establish and maintain effective peer relationships with coworkers within the Department, clinic-wide, and the public. Must be able to express ideas clearly, concisely, address audiences effectively, and exercise balanced judgment in evaluating situations and making decisions. Willing to be part of a team and cooperate in accomplishing department goals and objectives. Ability to prioritize, meet deadlines, take initiative, be proactive, and function in a rapidly changing environment. Ability to work with people of all social and ethnic backgrounds and to resolve conflicts, negotiates situations, and facilitate consensus. Physical and Personal Requirements: Normal clinic/office environment. Sit or stand for long periods of time. Reach, bend, climb, stoop, lift up to 25 lbs. repetitive hand movement; use and view PC. Reliable transportation and car insurance as required by the state. Travel as needed. Compliance: Each employee plays a key role in creating a compliance culture at SIHC. Employees are expected to learn and comply with all SIHC policies and procedures. One must have the ability to understand the implications and complexities of all compliance policies. Participation in all compliance training is mandatory, and generally have a heightened awareness of policies and regulations that are specific to one's department and position. All SIHC employees are expected to report violations or suspected violations of compliance policies or regulations. Other: Applicants must successfully pass a pre-screening, including a tuberculin skin test or x-ray and a blood/urine drug screening test. Health must be adequate to perform all duties of the position. Applicant must complete SIHC Application and Authorization Form, both must be submitted to Human Resources prior to the close date indicated. INDIAN PREFERENCE: INDIAN PREFERENCE: In the filling of any SIHC job vacancy, preference may be given to qualified Native American Indians, pursuant to the Indian Preference Hiring Act, 25 USC 472, unless other laws require the filling of a vacancy without regard to Indian preference (e.g. Public Law (P.L.) 94-437, “Indian Health Care Improvement Act (IHCIA). To receive Indian preference for any SIHC position, the applicant must be enrolled, or be eligible for enrollment, as an American Indian with their Tribe, or must be certified as an American Indian from the designated Tribal Representative. Applicants claiming Indian preference must attach verification of their claim to the SIHC application, including Certification of form BIA-4432, which is available from the SIHC Human Resources Department. If verification is not or cannot be verified, the applicant will not receive Indian preference for purposes of the interview.

Financial Counselor REPORTS TO (TITLE): Business Office Manager PAY SCALE: $21.00-$25.00 SCHEDULE BEING OFFERED: Full-time and Part-time Schedule (1)- Sunday thru Thursday 10:00 am -4:30 pm Schedule (2) Friday, Saturday, Sunday 3:00 pm to 11:30 pm DESCRIPTION OF POSITION: The Financial Counselor is responsible for admission of patients including patient interviews, admitting forms, room assignments and some cashiering. Duties include facilitating information to respond to inquiries pertaining to admissions and billing questions. KEY RESPONSIBILITIES: Patient Admissions: Arranges patient admission to facility. Receives and interviews incoming patients or relatives to obtain pertinent data and verify insurance coverage. Types and processes necessary admission paperwork. Ensures timely communication of patient admission to other departments. Conduct admission reviews/ Pre Authorizations in a timely manner. Receives and Interviews incoming patients or relatives to obtain insurance documentation, cards, ID Financial Counseling: Provides financial options to patients and authorized family members prior to admission. Assists in resolution of routine admitting inquiries. May also interface with medical staff for information required for patient admissions. Provides Financial options to patients, authorized family members pre and post discharge. Set up and record payments for patient services: Set up payment arrangement with self-pay patients. Collects co-payments when applicable. Run Eligibility -Insurance Verifications for pending admission using various on-line portals. Up Front Collection- Copays, Deductibles, coinsurance at the time of admission. Post Discharge Collections -collecting 30,60,90 days. Supplemental Receptionist Coverage: Able to fill in to help the Reception Desk if needed, including answering and redirecting phone calls, greeting and providing callers or visitors with information, and duties related to this coverage as requested. This includes breaks, lunches, holidays and weekends Assist with visitation when needed Requirements Knowledge and Experience: High school degree or equivalent Two years of healthcare experience Two years of insurance verification experience Experience with Medi-Cal/Healthcare insurance verification and billing preferred. Current NCI equivalent as approved by the Chief Nursing Officer (or obtained within the first 30 days of hire). Knowledge of CPT/ICD-10 coding helpful. Thorough knowledge of medical terminology. Knows what a copay, coinsurance, deductible and an out-of-pocket maximum are Knows how these affect claim adjudication and patient responsibility Knows how to calculate patient's estimated responsibility based on benefits and scheduled procedure(s) using Excel Knows how to read and interpret insurance benefits Current CPI Certification ( or obtained within first 30 days of hire) Current BLS Certification (or obtained within first 30 days of hire) Skills and Abilities: Strong understanding of different insurance products such as HMO, PPO, and Medicare Advantage plans. Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines. Comfortable talking to patients about their estimated balances and explaining benefits. Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds. Maintains confidentially of patients at all times. Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint.) Strong written and verbal communication skills. Ability to work independently and as part of a team. Good judgment, problem solving and decision-making skills. Excels in achieving and exceeding goals. Ability to work in a fast-paced, expanding organization. Physical Requirements: While performing the duties of this job, this position is frequently required to do the following: Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time. Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population. Give and follow verbal and written instructions with attention to detail and accuracy. Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information. Vision: see details of objects at close range. Coordinate multiple tasks simultaneously. Reach forward, up, down, and to the side. Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day. Lift fifteen (15) pounds. Benefits Medical Vision Dental 401(k) 3.5 Weeks Paid Time Off $25,000 Life insurance policy is provided at no charge to the employee

Billing Clerk Department: Fiscal Supervised By: Billing and Coding Supervisor Status: Full-Time; Non-exempt (Hourly) Grant: N/A Hours: Monday-Friday, 8:00AM-4:30PM GENERAL STATEMENT OF RESPONSIBILITIES: Under the supervision of the Billing and Supervising Coder, the Billing Clerk will provide assistance with billing and clerical support services, as well as receptionist functions to the Billing department. SPECIFIC DUTIES AND RESPONSIBILITIES: 1. Charge batches verification and pre-coding via PM/EHR. 2. Ensure all expected charges are received from providers. 3. Verify eligibility and authorization is obtained and correct insurance is present in PM. 4. Verify documentation has been received for all new patients and specialty programs (Grants, PRC, Direct) including demographics, insurance and claim information. 5. Verify appropriate use of CPT codes, ICD-10 codes and modifiers for all billable encounters. 6. Daily processing of claims and claim edits. 7. Correcting claim rejections through the clearinghouse. 8. Collection of outstanding balances from insurances and patients. 9. Creating EFT/Fiscal batches and posting corresponding insurance and patient payments. 10. Create, review and mail patient statements weekly. 11. Establish and maintain patient payment plans. 12. Check status of unpaid claims. 13. Provide additional documentation to get timely reimbursement. 14. Manage and prepare documents for accurate claims follow-up. 15. Review remit codes from EOB and ERA to identify denials and (zero) non-payments. 16. Follow up with payer on the routing of claims. 17. Communicate with the Billing and Coding Supervisor on all payer issues, problems and trends in a timely manner to guarantee resolution and reimbursement. 18. Document all follow up pertaining to the resolution of patient accounts. 19. Ability to work a flexible schedule may be required based on need. 20. Other duties as assigned. QUALIFICATIONS: Education/Experience: Certificate from a medical institute or an Associate of Arts or Science Degree and at least two (2) years of experience in Medical/Dental/Pharmacy/Behavioral Health field preferred. Prior billing and collection experience preferred. Knowledge of medical terminology, anatomy and physiology, CPT, HCPCS, and ICD-10 coding experience required. Previous IHS/FQHC experience preferred. NextGen Healthcare EHR/EMR experience preferred. Licenses/Certifications: A valid California driver's license required with application submission and must be maintained throughout employment. Applicant must be insurable under SIHC vehicle insurance policy at the time of hire and throughout employment. Certifications and/or licenses appropriate to the positions required education and profession must also be valid and maintained. Character: Applicants must have a reputation for honesty and trustworthiness. Must be responsible and able to exercise good judgment, accept feedback and constructive criticism from supervisor, pay attention to detail, follow instructions, including the ability to interact effectively and communicate with patients and coworkers in a professional and courteous manner. Must be highly confidential and work as a team with other staff. Applicant should be sensitive to the needs of patients. Skills: Strong customer service, team building, interpersonal, and organizational skills. Ability to establish and maintain effective peer relationships with coworkers within the department, interdepartmentally, , and the public. Must be able to express ideas clearly, concisely, address audiences effectively, and exercise balanced judgment in evaluating situations and making decisions. Willing to be part of a team and cooperate in accomplishing department goals and objectives. Ability to prioritize, meet deadlines, take initiative, be proactive, resourceful, and function in a rapidly changing environment. Ability to work with people of all social and ethnic backgrounds and to resolve conflicts, negotiate situations and facilitate consensus. Physical and Personal Requirements: Normal clinic/office environment. Sit or stand for long periods of time. Reach, bend, climb, stoop, lift up to 25 lbs. repetitive hand movement; use and view PC. Reliable transportation and car insurance as required by the state. Travel as needed. Compliance: Each employee plays a key role in creating a compliance culture at SIHC. Employees are expected to learn and comply with all SIHC policies and procedures. One must have the ability to understand the implications and complexities of all compliance policies. Participation in all compliance training is mandatory, and generally have a heightened awareness of policies and regulations that are specific to one's department and position. All SIHC employees are expected to report violations or suspected violations of compliance policies or regulations. Other: Applicants must successfully pass a pre-screening, including a tuberculin skin test or x-ray and a blood/urine drug screening test. Health must be adequate to perform all duties of the position. Applicants must complete SIHC Application and Authorization Form, both must be submitted to Human Resources prior to the close date indicated. INDIAN PREFERENCE: In the filling of any SIHC job vacancy, preference may be given to qualified Native American Indians, pursuant to the Indian Preference Hiring Act, 25 USC 472, unless other laws require the filling of a vacancy without regard to Indian preference (e.g. Public Law (P.L.) 94-437, “Indian Health Care Improvement Act (IHCIA). To receive Indian preference for any SIHC position, the applicant must be enrolled, or be eligible for enrollment, as an American Indian with their Tribe, or must be certified as an American Indian from the designated Tribal Representative. Applicants claiming Indian preference must attach verification of their claim to the SIHC application, including Certification of form BIA-4432, which is available from the SIHC Human Resources Department. If verification is not or cannot be verified, the applicant will not receive Indian preference for purposes of the interview.