Southern Management jobs - 32 jobs

WHAT WE ARE LOOKING FOR: Resident Managers manage all day-to-day operations of assigned community section and are responsible for meeting all associated goals. They ensure the section and team members remain in compliance with SMC policies, procedures, and standards as well as local and federal government regulations and guidelines. WHAT WE EXPECT FROM YOU: Manage all day-to-day operations of assigned section Ensure Southern Management policies, procedures, and internal quality control standards are upheld at all times Encourage and build positive relationships with team members, customers, and vendors Provide high levels of service to all customers and team members Hire, train, coach, counsel and manage assigned team members Perform all Credit Counselor duties Aid in preparation of annual budget and community plans Respond in emergency situations, as needed Ensure all resident accounts are accurate and current Conduct new resident move-in orientations Serve as the primary contact for all customers, team members, and vendors associated with assigned section Stay abreast of industry trends Demonstrate behaviors that cultivate a positive work culture Contribute to community/company engagement efforts Perform other duties as assigned by manager and/or supervisor JOB KNOWLEDGE & SKILLS: Excellent written and verbal communication skills Outstanding interpersonal skills Exceptional customer service skills Ability to effectively lead, coach, and motivate High-level critical thinking skills Knowledge of current applicable laws Strong organizational skills Adaptability and flexibility in fast paced environments Ability to keep neat and accurate records Aptitude with Microsoft Word and Excel Experience with Yardi software products a plus

Stiles has been helping manufacturers nationwide increase their efficiency and productivity for more than 60 years. With world-class machinery backed by an experienced and responsive support team, extensive parts inventory, unique upgrade capabilities, and a nationally accredited education and training program, Stiles builds solutions around our customer's needs. We offer expertise in manufacturing a range of materials, including wood, plastics, composites, carbon fiber, glass, stone, and nonferrous metals. Our innovative concepts, new technologies, and outstanding service extend to aerospace, transportation, alternative energy, architecture and structural elements, furniture, retail fixtures, and other industries. Stiles is headquartered in Grand Rapids, Michigan, and has regional offices in High Point, North Carolina; Montgomeryville, Pennsylvania; Coppell, Texas; and Rancho Cucamonga, California. Interested in joining the Stiles team? We offer our team members a generous benefit package, an opportunity for career advancement, and support in your career every step of the way! Job Details: As a Field Service Representative, you'll apply your technical, electrical, and mechanical skills to assist customers with our machinery and equipment. Whether installing, troubleshooting, educating, or providing maintenance, you're there to save the day. Like solving problems and don't mind traveling? You've come to the right place. What you'll do: Perform installation, start-up services, and operation instruction on all equipment represented by the company. Provide prompt follow-up reports on work performed, problems encountered, and customer concerns. Recommend improvements pertaining to the operation and reliability of our products, when appropriate. Form positive relationships with customers and their employees and serve as adjunct support in resolving equipment problems through recommendations and troubleshooting. Assist in training customers and other Field Service Representatives in the use, operation, adjustments, and proper maintenance procedures for our equipment. Maintain demo equipment and ensure proper operation; assist in customer presentation and demonstration, as needed. Learn the latest installation/maintenance procedures and techniques while assisting vendor technicians and other installers. What you can expect: Competitive pay with incremental sign-on bonuses Attractive benefits package with health, dental, vision, and life insurance, plus PTO and retirement options Opportunities for on-the-job training, advancement, and earned accreditations An average of four days of regional travel, with overtime and mileage reimbursement. What you need: Valid driver's license Flexible schedule with ability to travel regularly Two years of electronic technical school or equivalent experience, or willingness to learn Associates Degree preferred Completion of Field Service training program or prior experience in N/C or P/C service/maintenance or maintenance/operation experience If you are currently an employee of a Stiles Machinery customer or dealer, we need written approval from senior management of your current employer before continuing the application process

WHAT WE ARE LOOKING FOR: Service Coordinators are the first stop for residents in need of maintenance in their homes. They are highly organized individuals with an ability to multi-task in a busy environment. They have excellent written and verbal communication skills and the ability to provide unparalleled customer service under all circumstances. WHAT WE EXPECT FROM YOU: Coordinate incoming service requests Manage work order process for all resident requests, apartment turnovers, scheduled maintenance and after-hours emergencies Communicate with vendors regarding scheduled work Ensure Service Technician work hours are documented per internal quality control standards Encourage and build positive relationships with team members, customers, and vendors Provide high levels of service to all customers and team members Demonstrate behaviors that cultivate a positive work culture Contribute to community/company engagement efforts Perform other duties as assigned by manager and/or supervisor JOB KNOWLEDGE & SKILLS: Superb customer service skills Strong written and verbal communication skills Ability to keep neat and accurate records Capacity to understand and follow directions Competence with technology including Microsoft Office

WHAT WE ARE LOOKING FOR: Our Front Desk Professionals are the face of our communities. They are the first person all guests, residents, team members, and vendors see when they enter our buildings. As such, Front Desk Professionals play an important role in maintaining our brand, which includes providing excellent customer service at all times. WHAT WE EXPECT FROM YOU: Provide excellent customer service at all times Be a resource for, and provide services to, residents and guests Answer all incoming calls, collect all pertinent information and route appropriately Accurately input all service requests Maintain community logs (key control, snow, resident, team member, and incident) Keep front desk and lobby clean and free of trash/debris at all times Sign for and distribute mail and/or packages Contribute to community/company engagement efforts Perform other duties as assigned by manager or supervisor JOB KNOWLEDGE & SKILLS: Strong written and verbal communication skills Basic knowledge of office terminology, procedures, and equipment Ability to keep neat and accurate records Ability to understand and follow directions Proficiency with Microsoft Office

WHAT WE ARE LOOKING FOR: Credit Counselors are tasked with ensuring resident accounts are current and accurate. They devise and implement strategies that assist in achieving delinquency and collections goals and maximize NOI. They are detailed-oriented, customer service focused, and able to work in a fast-paced environment. WHAT WE EXPECT FROM YOU: Oversee the financial credit counseling program to ensure effectiveness and efficiency of all involved processes Prepare and process all payments and receivables daily Ensure all resident accounts are accurate and current Establish and execute an effective collection strategy to achieve monthly delinquency and write-off goals Create and submit Failure to Pay Rent suit list accurately and timely Provide documentation for legal actions, as needed Ensure all bookkeeping processes and reporting are completed in accordance with internal quality control standards Encourage and build positive relationships with team members, customers, and vendors Provide high levels of service to all customers and team members Demonstrate behaviors that cultivate a positive work culture Contribute to community/company engagement efforts Perform other duties as assigned by manager and/or supervisor JOB KNOWLEDGE & SKILLS: Understanding of basic bookkeeping and accounting principles Attention to detail Knowledge current applicable laws Superb customer service skills Strong written and verbal communication skills Ability to keep neat and accurate records Capacity to understand and follow directions Competence with technology including Microsoft Office Experience with Yardi software products a plus

WHAT WE ARE LOOKING FOR: Our Front Desk Professionals are the face of our communities. They are the first person all guests, residents, team members, and vendors see when they enter our buildings. As such, Front Desk Professionals play an important role in maintaining our brand, which includes providing excellent customer service at all times. WHAT WE EXPECT FROM YOU: Provide excellent customer service at all times Be a resource for, and provide services to, residents and guests Answer all incoming calls, collect all pertinent information and route appropriately Accurately input all service requests Maintain community logs (key control, snow, resident, team member, and incident) Keep front desk and lobby clean and free of trash/debris at all times Sign for and distribute mail and/or packages Contribute to community/company engagement efforts Perform other duties as assigned by manager or supervisor JOB KNOWLEDGE & SKILLS: Strong written and verbal communication skills Basic knowledge of office terminology, procedures, and equipment Ability to keep neat and accurate records Ability to understand and follow directions Proficiency with Microsoft Office

Team oriented leader who is solution oriented and can lead a large team. Full maintenance oversight including preventative maintenance, apartment turnovers, inventory and some budgeting. WHAT WE ARE LOOKING FOR: We're seeking a Service Manager with a whatever-it-takes approach to join our team! In this full-time role, you'll be responsible for leading a team and ensuring the community remains in compliance with both internal company standards and applicable laws. As a Service Manager, you'll provide hands-on troubleshooting in areas such as HVAC, electrical, plumbing, carpentry, dry walling, exterior structure, tiling, masonry and appliances. WHAT WE EXPECT FROM YOU: Hiring, train, coach, counsel, and manage a successful service team Encourage and build positive relationships with all team members, customers, and vendors Ensure all Southern Management policies, procedures, and internal quality control standards are upheld at all times Monitor daily activities of service team to ensure product and service quality Maintain accurate logs of, and schedules for, all maintenance work and materials Perform daily checks of overall community appearance Perform service technician responsibilities as necessary Schedule, conduct and document regular meetings with service team members Schedule and manage appropriate contracts Provide high levels of service to all customers and team members Aid in preparation of annual budget and community plans Respond in emergency situations, as needed Stay abreast of industry trends Demonstrate behaviors that cultivate a positive work culture Contribute to community and company engagement efforts Perform other duties as assigned by manager or supervisor JOB KNOWLEDGE & SKILLS: Ability to perform all Service Technician duties Excellent written and verbal communication skills Outstanding interpersonal skills Exceptional customer service skills Ability to effectively lead, coach, and motivate High-level critical thinking skills Knowledge of current applicable laws Strong organizational skills Adaptability and flexibility in fast paced environments Ability to keep neat and accurate records Knowledge of contract requirements Understanding of basic mechanical and mathematical principles Ability to lift 80 pounds to the shoulder and carry it Aptitude with Microsoft Word and Excel Experience with Yardi software products a plus

WHAT WE ARE LOOKING FOR: We're seeking a Painter/Drywall Technician with whatever-it-takes approach to join our team! In this full-time role, you'll be responsible for ensuring the physical asset of the community meets both the company standards and applicable laws. WHAT WE EXPECT FROM YOU: Address, follow up and document service requests Maintain an inventory of adequate supplies Diagnose HVAC problems and repair or replace components, as needed Install and finish drywall of all sizes and types using current construction methods Prepare all areas to be painted, to include scraping old paint, drywall repair, caulk removal, electrical plate removal, taping and laying of drop cloths Repair drywall and plaster using the most advances methods and materials available Complete preventive maintenance inspections as scheduled Participate in on-call rotation as scheduled Maintain personal supply of tools as designated by SMC's Tool Checklist Address emergency maintenance as needed Perform other duties as assigned by manager or supervisor Contribute to community and company engagement efforts JOB KNOWLEDGE & SKILLS: Superb customer service skills Strong written and verbal communication skills Ability to keep neat and accurate records Capacity to understand and follow directions Competence with technology Knowledge of current occupational hazards Safety consciousness Understanding of basic mathematical and measurement principles Ability to lift 80 pounds to the shoulder and carry Detailed understanding of all aspects of painting and drywall profession Ability to effectively and efficiently complete the following functions: o Repair and replace drywall o Effectively paint all components of building interiors, building exteriors, and community grounds o Cut and finish doors, windows, and pass throughs o Finish and refinish woodwork o Properly address moisture-damaged materials

WHAT WE ARE LOOKING FOR: Bookkeepers are tasked with ensuring resident accounts are current and accurate. They devise and implement strategies that assist in achieving delinquency and collections goals and maximize NOI. They are detailed-oriented, customer service focused, and able to work in a fastpaced environment. WHAT WE EXPECT FROM YOU: Prepare and process all payments and receivables daily Ensure all resident accounts are accurate and current Establish and execute an effective collection strategy to achieve monthly delinquency and write-off goals Create and submit Failure to Pay Rent suit list accurately and timely Provide documentation for legal actions, as needed Ensure all bookkeeping processes and reporting are completed in accordance with internal quality control standards Encourage and build positive relationships with team members, customers, and vendors Provide high levels of service to all customers and team members Demonstrate behaviors that cultivate a positive work culture Contribute to community/company engagement efforts Perform other duties as assigned by managers/supervisors JOB KNOWLEDGE & SKILLS: Understanding of basic bookkeeping and accounting principles Attention to detail Knowledge current applicable laws Superb customer service skills Strong written and verbal communication skills Ability to keep neat and accurate records Capacity to understand and follow directions Competence with technology including Microsoft Office Experience with Yardi software products a plus

WHAT WE ARE LOOKING FOR: We're seeking a Service Technician with whatever-it-takes approach to join our team! In this full-time role, you'll be responsible for ensuring the physical asset of the community meet both the company standards and applicable laws. As technician, you'll be diagnosing problems and making repairs. You will provide hands on and trouble-shooting in areas such as HVAC, electrical, plumbing, carpentry, dry walling, exterior structure, tiling, masonry and appliances. WHAT WE EXPECT FROM YOU: Address, follow up and document service requests Maintain an inventory of adequate supplies Diagnose HVAC problems and repair or replace components, as needed Perform preventive maintenance on fan coil and convector HVAC units Complete additional preventive maintenance inspections as scheduled Participate in on-call rotation as scheduled Make repairs to grounds and drainage Ensure all work and documentation comply with internal quality control standards Maintain personal supply of tools as designated by SMC's Tool Checklist Address emergency maintenance as needed Perform other duties as assigned by manager or supervisor Contribute to community and company engagement efforts JOB KNOWLEDGE & SKILLS: Superb customer service skills Strong written and verbal communication skills Ability to keep neat and accurate records Capacity to understand and follow directions Competence with technology Knowledge of current occupational hazards Safety consciousness Understanding of basic mathematical and measurement principles Ability to lift 80 pounds to the shoulder and carry Working knowledge of boiler room components Ability to effectively and efficiently complete the following functions: Electrical Safely complete work on 277 Volts -- 200 Amps not connected to a main bus Plumbing Unclog drains of all types Repair and replace all plumbing and trim fixtures and their components Repair and replace drain, waste, and vent piping of all material Repair and replace electric water heaters and gas waters heater up to 199,999 BTU Repair and replace domestic water pipes up to three inches, including valves Carpentry Repair and replace wood cabinets, counter tops and vanities Caulk doors, windows and floors Repair and replace interior and exterior doors, and hardware Install stair treads Install patio door rollers, locks, Charlie bars, security pins and patio screen rollers Install thresholds Repair and replace floor tile, sheet vinyl and wood floors Repair and replace wooden trim and vinyl cove base, chair Rail, quarter round and crown molding Repair and replace underlayment and sub-floor Repair and replace wood framing members Ceramic/Drywall Remove and replace grout and caulking Repair and replace ceramic tiles on walls and floors Repair and replace drywall Install bathroom fixtures Properly address moisture-damaged materials

WHAT WE ARE LOOKING FOR: Our Leasing Professionals are brand ambassadors for our communities, bringing people and apartment homes together. They are energetic and compassionate individuals with sales expertise and a passion for building relationships. WHAT WE EXPECT FROM YOU: Encourage and build positive relationships with all team members, customers, and vendors Manage the leasing process from first point of contact to move-in Execute follow-up plan for future residents who do not rent on first visit Meet or exceed traffic, application, move-in, wait list, and conversion ratio goals Complete all leasing paperwork and processes per internal quality control processes Inspect apartments and the community to ensure product quality Conduct new resident move-in orientations Conduct outreach marketing Contribute to community/company engagement efforts Perform other duties as assigned by manager or supervisor JOB KNOWLEDGE & SKILLS: Sales aptitude with attention to detail Flexibility in a fast-paced environment Excellent written and verbal communication skills Strong organizational capabilities Competence with Microsoft Word and Excel Proficiency utilizing the internet for marketing, advertising, and sales-related purposes Ability to demonstrate behaviors which cultivate a positive professional culture

WHAT WE ARE LOOKING FOR: The Community Manager is responsible for planning, directing and overseeing the operations and fiscal health of the community. They are generally responsible for managing and handling communications in both directions. Community Managers are involved in various activities such as communications, social media, events, and customer service. WHAT WE EXPECT FROM YOU: Provide customer service and ensure customer satisfaction for residents and commercial tenants of assigned community and provide assistance to the consolidated communities Assist with maintaining occupancy goals for the consolidated communities Conduct routine property, building and turnover inspections to maintain a quality product Coordinate and make recommendations for operating budget and assist in budget preparation Manage lease enforcement and counsel residents Serve as primary contact for: residents, commercial tenants, on-site staff and contractors for the assigned building Update monthly community status reports Assist Property Manager with managing the P.O. process to SMC standards Complete annual and bi-annual appraisals of on-site staff Monitor payroll Manage rental increase process Responsible for on-site rent collections and write-offs Review monthly suit listing; analyze and implement course of action with regards to late paying and chronic late paying renters Inform Property Manager on status of all delinquent residents with recommendations for the termination of delinquent residents Implement successful community events Promote, encourage, and assists with on-going training and development of team Marketing and selling of the community Participate in community events; both internal and external Compliance with all local, state, and federal laws and regulations Support preventive and on-going maintenance and contract management plans Effective relationship with corporation Effective and positive relationship with residents and commercial tenants Positive role model Support corporations' business decisions and events Seek and participates in on-going training/education Support Property Manager's decisions, goals and initiatives Assist, or in Property Manager's absence, respond and act in emergency situations, as needed Assist or as assigned, schedules, conducts, and document regular team meetings Stay abreast of industry trends Contribute to team/company engagement efforts Proficient with MS office Perform other duties as assigned by Manager and/or Supervisor JOB KNOWLEDGE & SKILLS: Leadership and management skills Strong interpersonal skills Effective written and verbal communication skills Financial management knowledge and economic awareness Creative thinking Ability to be flexible when needed Effective problem solving skills Ability to manage multiple tasks at one time Ability to remain positive at all times Proficiency in all Yardi applications, minimum Microsoft Office '97, and ability to use Windows Ability to respond and act in an emergency situation, following corporate/community emergency plans/procedures

WHAT WE ARE LOOKING FOR: We're seeking a Service Technician with a whatever-it-takes approach to join our team! In this full-time role, you'll be responsible for ensuring the physical asset meets both company standards and applicable laws. As technician, you'll diagnose problems and make repairs. You will provide hands-on trouble-shooting in areas such as HVAC, electrical, plumbing, carpentry, dry walling, exterior structure, tiling, masonry and appliances. WHAT WE EXPECT FROM YOU: Address, follow up and document service requests Assist with inventory maintenance Diagnose heat problems and repair or replace components, as needed Perform preventive maintenance on fan coil and convector HVAC units Complete additional preventive maintenance inspections as scheduled Participate in on-call rotation as scheduled Ensure all work and documentation comply with internal quality control standards Maintain personal supply of tools as designated by SMC's Tool Checklist Address emergency maintenance as needed Perform other duties as assigned by manager or supervisor Contribute to community and company engagement efforts JOB KNOWLEDGE & SKILLS: Superb customer service skills Strong written and verbal communication skills Ability to keep neat and accurate records Capacity to understand and follow directions Competence with technology Knowledge of current occupational hazards Safety consciousness Understanding of basic mathematical and measurement principles Ability to lift 80 pounds to the shoulder and carry Ability to effectively and efficiently complete the following functions: Electrical De-energize, test, and safely repair or replace switch and load devices, fuses, and appliances up to 40 amps Plumbing Unclog drains of all types Repair and replace all plumbing and trim fixtures and their components Sweat copper pipe up to ¾" Install, repair and replace drain, waste, and vent piping of all materials Perform preventive maintenance on electric and gas-fired water heaters Repair and replace domestic water pipes up to ¾", including valves Carpentry Repair and replace wood cabinets, counter tops and vanities Caulk doors, windows and floors Install and repair closet doors Install stair treads Install patio door rollers, locks, Charlie bars, security pins and patio screen rollers Install thresholds Repair and replace floor tile, sheet vinyl and wood floors Repair and replace wooden trim and vinyl cove base, chair rail, quarter round and crown molding Repair and replace underlayment and sub-floor Repair and replace wood framing members Ceramic/Drywall Remove and replace grout and caulking Repair and replace ceramic tiles on walls and floors Repair and replace drywall Install bathroom fixtures Properly address moisture-damaged materials

WHAT WE ARE LOOKING FOR: We're seeking a Service Manager with a whatever-it-takes approach to join our team! In this full-time role, you'll be responsible for leading a team and ensuring the community remains in compliance with both internal company standards and applicable laws. As a Service Manager, you'll provide hands-on troubleshooting in areas such as HVAC, electrical, plumbing, carpentry, dry walling, exterior structure, tiling, masonry and appliances. WHAT WE EXPECT FROM YOU: Hiring, train, coach, counsel, and manage a successful service team Encourage and build positive relationships with all team members, customers, and vendors Ensure all Southern Management policies, procedures, and internal quality control standards are upheld at all times Monitor daily activities of service team to ensure product and service quality Maintain accurate logs of, and schedules for, all maintenance work and materials Perform daily checks of overall community appearance Perform service technician responsibilities as necessary Schedule, conduct and document regular meetings with service team members Schedule and manage appropriate contracts Provide high levels of service to all customers and team members Aid in preparation of annual budget and community plans Respond in emergency situations, as needed Stay abreast of industry trends Demonstrate behaviors that cultivate a positive work culture Contribute to community and company engagement efforts Perform other duties as assigned by manager or supervisor JOB KNOWLEDGE & SKILLS: Ability to perform all Service Technician duties Excellent written and verbal communication skills Outstanding interpersonal skills Exceptional customer service skills Ability to effectively lead, coach, and motivate High-level critical thinking skills Knowledge of current applicable laws Strong organizational skills Adaptability and flexibility in fast paced environments Ability to keep neat and accurate records Knowledge of contract requirements Understanding of basic mechanical and mathematical principles Ability to lift 80 pounds to the shoulder and carry it Aptitude with Microsoft Word and Excel Experience with Yardi software products a plus

WHAT WE ARE LOOKING FOR: Our Front Desk Professionals are the face of our communities. They are the first person all guests, residents, team members, and vendors see when they enter our buildings. As such, Front Desk Professionals play an important role in maintaining our brand, which includes providing excellent customer service at all times. WHAT WE EXPECT FROM YOU: Provide excellent customer service at all times Be a resource for, and provide services to, residents and guests Answer all incoming calls, collect all pertinent information and route appropriately Accurately input all service requests Maintain community logs (key control, snow, resident, team member, and incident) Keep front desk and lobby clean and free of trash/debris at all times Sign for and distribute mail and/or packages Contribute to community/company engagement efforts Perform other duties as assigned by manager or supervisor JOB KNOWLEDGE & SKILLS: Strong written and verbal communication skills Basic knowledge of office terminology, procedures, and equipment Ability to keep neat and accurate records Ability to understand and follow directions Proficiency with Microsoft Office

WHAT WE ARE LOOKING FOR: Our Leasing Professionals are brand ambassadors for our communities, bringing people and apartment homes together. They are energetic and compassionate individuals with sales expertise and a passion for building relationships. WHAT WE EXPECT FROM YOU: Encourage and build positive relationships with all team members, customers, and vendors Manage the leasing process from first point of contact to move-in Execute follow-up plan for future residents who do not rent on first visit Meet or exceed traffic, application, move-in, wait list, and conversion ratio goals Complete all leasing paperwork and processes per internal quality control processes Inspect apartments and the community to ensure product quality Conduct new resident move-in orientations Conduct outreach marketing Contribute to community/company engagement efforts Perform other duties as assigned by manager or supervisor JOB KNOWLEDGE & SKILLS: Sales aptitude with attention to detail Flexibility in a fast-paced environment Excellent written and verbal communication skills Strong organizational capabilities Competence with Microsoft Word and Excel Proficiency utilizing the internet for marketing, advertising, and sales-related purposes Ability to demonstrate behaviors which cultivate a positive professional culture

WHAT WE ARE LOOKING FOR: We're seeking a Service Technician with whatever-it-takes approach to join our team! In this full-time role, you'll be responsible for ensuring the physical asset of the community meet both the company standards and applicable laws. As technician, you'll be diagnosing problems and making repairs. You will provide hands on and trouble-shooting in areas such as HVAC, electrical, plumbing, carpentry, dry walling, exterior structure, tiling, masonry and appliances. WHAT WE EXPECT FROM YOU: Address, follow up and document service requests Maintain an inventory of adequate supplies Diagnose HVAC problems and repair or replace components, as needed Perform preventive maintenance on fan coil and convector HVAC units Complete additional preventive maintenance inspections as scheduled Participate in on-call rotation as scheduled Make repairs to grounds and drainage Ensure all work and documentation comply with internal quality control standards Maintain personal supply of tools as designated by SMC's Tool Checklist Address emergency maintenance as needed Perform other duties as assigned by manager or supervisor Contribute to community and company engagement efforts JOB KNOWLEDGE & SKILLS: Superb customer service skills Strong written and verbal communication skills Ability to keep neat and accurate records Capacity to understand and follow directions Competence with technology Knowledge of current occupational hazards Safety consciousness Understanding of basic mathematical and measurement principles Ability to lift 80 pounds to the shoulder and carry Working knowledge of boiler room components Ability to effectively and efficiently complete the following functions: Electrical Safely complete work on 277 Volts -- 200 Amps not connected to a main bus Plumbing Unclog drains of all types Repair and replace all plumbing and trim fixtures and their components Repair and replace drain, waste, and vent piping of all material Repair and replace electric water heaters and gas waters heater up to 199,999 BTU Repair and replace domestic water pipes up to three inches, including valves Carpentry Repair and replace wood cabinets, counter tops and vanities Caulk doors, windows and floors Repair and replace interior and exterior doors, and hardware Install stair treads Install patio door rollers, locks, Charlie bars, security pins and patio screen rollers Install thresholds Repair and replace floor tile, sheet vinyl and wood floors Repair and replace wooden trim and vinyl cove base, chair Rail, quarter round and crown molding Repair and replace underlayment and sub-floor Repair and replace wood framing members Ceramic/Drywall Remove and replace grout and caulking Repair and replace ceramic tiles on walls and floors Repair and replace drywall Install bathroom fixtures Properly address moisture-damaged materials

WHAT WE ARE LOOKING FOR: Resident Managers manage all day-to-day operations of assigned community section and are responsible for meeting all associated goals. They ensure the section and team members remain in compliance with SMC policies, procedures, and standards as well as local and federal government regulations and guidelines. WHAT WE EXPECT FROM YOU: Manage all day-to-day operations of assigned section Ensure Southern Management policies, procedures, and internal quality control standards are upheld at all times Encourage and build positive relationships with team members, customers, and vendors Provide high levels of service to all customers and team members Hire, train, coach, counsel and manage assigned team members Perform all Credit Counselor duties Aid in preparation of annual budget and community plans Respond in emergency situations, as needed Ensure all resident accounts are accurate and current Conduct new resident move-in orientations Serve as the primary contact for all customers, team members, and vendors associated with assigned section Stay abreast of industry trends Demonstrate behaviors that cultivate a positive work culture Contribute to community/company engagement efforts Perform other duties as assigned by manager and/or supervisor JOB KNOWLEDGE & SKILLS: Excellent written and verbal communication skills Outstanding interpersonal skills Exceptional customer service skills Ability to effectively lead, coach, and motivate High-level critical thinking skills Knowledge of current applicable laws Strong organizational skills Adaptability and flexibility in fast paced environments Ability to keep neat and accurate records Aptitude with Microsoft Word and Excel Experience with Yardi software products a plus

WHAT WE ARE LOOKING FOR: Our Front Desk Professionals are the face of our communities. They are the first person all guests, residents, team members, and vendors see when they enter our buildings. As such, Front Desk Professionals play an important role in maintaining our brand, which includes providing excellent customer service at all times. WHAT WE EXPECT FROM YOU: Provide excellent customer service at all times Be a resource for, and provide services to, residents and guests Answer all incoming calls, collect all pertinent information and route appropriately Accurately input all service requests Maintain community logs (key control, snow, resident, team member, and incident) Keep front desk and lobby clean and free of trash/debris at all times Sign for and distribute mail and/or packages Contribute to community/company engagement efforts Perform other duties as assigned by manager or supervisor JOB KNOWLEDGE & SKILLS: Strong written and verbal communication skills Basic knowledge of office terminology, procedures, and equipment Ability to keep neat and accurate records Ability to understand and follow directions Proficiency with Microsoft Office