Suffolk University's Counseling, Health & Wellness Center (CHW) is recruiting a Post-Doctoral Fellow to join our dynamic and busy integrated college health center. The Post-Doctoral Fellow serves as a member of the Counseling Services team and reports to the Assistant Director of Training and DEI. This position offers extensive professional experience providing direct services to a diverse population of graduate and undergraduate students utilizing inclusive and multicultural approaches to counseling, outreach, and supervision.
The Post-Doctoral Fellow will provide direct psychological services to Suffolk students, including initial assessments, individual counseling, group therapy, and crisis intervention. The Post-Doctoral Fellow will serve in the Counselor-on-Call rotation and participate in the response to campus mental health emergencies alongside licensed staff. Additionally, the Post-Doctoral Fellow will provide outreach and consultation to the entire campus community regarding student mental health and wellness. A specific focus for the Post-Doctoral Fellow will be to provide consultation to campus offices serving Suffolk students with marginalized identities, such as BIPOC, LGBTQIA+, First Generation, and others.
CHW's Post-Doctoral Fellow will also participate in the provision of supervision and training to CHW's Practicum Training Program, serving Suffolk's Ph.D. students in clinical psychology. The Post-Doctoral Fellow will provide individual supervision and provide didactic trainings related to college mental health. The Post-Doctoral Fellow will participate in training team meetings and receive supervision regarding their provision of supervision and didactic training.
Successful candidates for this position will have completed an APA-accredited Doctoral Internship and/or at least 1 year of experience in college counseling. Experience and interest in providing outreach and consultation related to meeting the needs of diverse students is required. Successful candidates will bring a demonstrated commitment to diversity, equity, and inclusion, as well as the application of social justice and antiracist concepts in clinical and higher education settings. Candidates should also have developed experience and skills in multicultural counseling approaches, self-awareness and reflection and the ability to engage in difficult dialogues.
Responsibilities
Participates in receipt of clinical supervision (3 hours), case consultation, didactic opportunities, and other training requirements.
Provides short-term psychological counseling services to diverse students in individual and group modalities; develops short-term treatment plans and urgent care behavioral risk assessments/consultations via Center walk-ins and after-hours on-call service; provides case management and off-campus referrals for students.
Serves in the center-wide, after-hours, on-call rotation system in conjunction with ProtoCall Services, a contracted professional mental health on-call service.
Develops and maintains relationships with various campus offices serving students with marginalized identities including BIPOC, LGBTQIA+, and/or First Generation students. Develops inclusive opportunities for outreach or clinical services in collaboration with campus partners. Provides psycho-educational and holistic health outreach programs to students, faculty and staff.
Serves as a member of the supervisory training team for practicum students including provision of clinical supervision and didactic instruction.
Maintains timely and thorough client contact documentation compliant with Center policies and procedures and applicable state laws.
Provides campus support services as needed during times of campus crises and/or psychological emergencies.
Attends Center and Student Affairs Division meetings and professional development programs. Maintain ethical/professional conduct and interaction with all University community members.
Other duties as assigned by the Director of Counseling, Health and Wellness.
Requirements:
Completion of an APA-accredited Doctoral Internship.
Ph.D., Ed.D. or Psy.D. in Counseling or Clinical Psychology Degree completed including successful dissertation defense required prior to starting the Post-Doctoral Fellowship.
Training and experience in providing short-term psychotherapy, group therapy and crisis response for diverse adolescents and young adults, preferably with college and university students.
Demonstrated ability to assess and treat students with a broad range of diagnoses utilizing a culturally inclusive counseling approaches.
Demonstrated experience and interest in outreach and consultation serving diverse students and providing clinical supervision.
Strong student service orientation.
Excellent interpersonal, communication, and self-reflection skills.
Availability to attend occasional evening or weekend activities.
Preferred Qualifications:
Interest in the integration of counseling and health services on a college campus.
Demonstrated commitment to social justice and lifelong learning regarding multicultural issues and concerns. Interest in the application and integration of social justice in counseling center work.
Proficiency in a second language.
Expertise in an Empirically Supported Treatment modality and an interest in didactic teaching of that modality to interns (e.g. CBT, DBT, ACT, or others).
Other Information
CHW staff work on-site 5 days/week during the academic semesters. During winter and summer breaks, remote work is encouraged while sustaining minimum on-site staffing.
Ability to work occasional evenings, weekends, and holidays to address emergent student concerns and/or deliver CHW programs to campus constituencies.
Salary: $57,000.00
$57k yearly Auto-Apply 12d ago
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Student Support Coordinator (San Antonio Metro)
Webster University 4.6
Remote or San Antonio, TX job
The Coordinator 2-Student Support position serves as a primary point of contact for students at the San Antonio, TX campus to provide guidance and resources that foster student success. The Coordinator is required to perform a variety of complex administrative, academic, student activities programming, and clerical functions in support of the campus and students. The Coordinator is part of the San Antonio campus team and leads efforts to support students by serving as an expert on university and campus policies and procedures. The Coordinator reports to the Campus Director.
The ideal candidate will have strong organizational skills, excellent communication abilities, and a passion for student success. This role involves working directly with students, faculty, and staff to enhance the overall student experience at Webster University.
Essential Duties and Responsibilities*
* Serves as first line of contact for all student interactions to provide information, solve problems, or otherwise respond to requests. Handles confidential information. Provides services to students at the counter or via phone, answers questions about student services, gives directions, provides information, cross-trained to assist in other areas as needed
* Performs a wide variety of administrative staff duties related to the coordination and production of student events, programs, publications, special services, and other related functions.
* Assist the campus director with planning and developing student programs, including new student orientations, online learning support and workshops.
* Maintains communication with enrollment management and services departments to assist new students with admissions and/or requirements to enroll.
* Responsible for facilities and office management to include the proper function of all office equipment and rentals, IT operations, and the ordering of office supplies.
* Coordinates and attends on and off-campus events such as new student orientation, graduation, information sessions, college/job fairs, group presentations, and more.
* Assists Director with scheduling, coordinating work, maintaining student records, responding to student complaints, and referring students to appropriate resources/departments/personnel.
* Ensures a high level of student engagement is communicated at all stages to improve student experience
* Provides essential details to university constituents regarding all campus administrative functions as well as basic program and class information
* Prepare and submit reports as necessary to carry out functions of the San Antonio campus including those required to stay within federal and state compliance (to include required VA and DoD reporting for applicable students).
* Serves as VA certifying official for campus as well as Texas region
* Assists with international student document retention and organization
Secondary Duties and Responsibilities*
* Assists campus staff, which supports all students and faculty.
* Acts on behalf of the Campus Director in non-academic areas during an absence.
Requires later working hours typically 10:00-7:00 to accommodate evening classes. Frequent evening and weekend hours required. Position is located at the San Antonio campus and is considered on-site flexible, as part of the university's remote work policies. Remote hours are at the discretion of the supervisor.
* Any one position may not include all the duties listed, nor do the examples necessarily include all of
the duties performed
Bachelor's degree.
One year of experience in professional setting, enrollment management, admissions, student
services/advising or other related administrative roles.
Functional/Technical Skills*
* Excellent verbal, written, and interpersonal communication skills to provide clear and empathetic interactions with a diverse range of people, including students, faculty, and families.
* Ability to work independently and to carry out assignments to completion with minimum instructions, adhere to prescribed routines and practices, maintain records, and to prepare reports with accuracy.
* Proficiency with computer software, student information systems, CRMs, and databases is necessary for management student records and tracking progress.
* Ability to work effectively with others, and to assist staff, students, faculty, and the public cooperatively and courteously.
* Ability to address and resolve complex student issues, interpret policies, and adapt to changing situations.
* Strong organizational and multitasking abilities are needed to manage multiple students, plan events, and maintain accurate records effectively.
* Ability to establish and maintain effective working relationships with community organizations.
$47k-59k yearly est. 60d+ ago
Director of Continuing Education and Lifelong Learning
Webster University 4.6
Remote or Saint Louis, MO job
The Director for Continuing Education and Lifelong Learning is responsible for the strategic planning, development, implementation/execution, and evaluation of Webster University's continuing education and lifelong learning programs, ensuring they align with the university's mission and meet the educational needs of diverse learners. This role will collaborate with internal and external stakeholders to enhance program offerings, drive enrollment, and maintain high-quality standards. Additionally, this role will focus on expanding corporate training and cohorts, developing high-demand workforce programs, fostering strong partnerships with local industries and community organizations. The Director will possess a strong understanding of workforce trends, excellent communication skills, and a commitment to meeting the evolving needs of the community and employers. The Director reports to the Sr. Vice President for Strategic Enrollment.
Essential Duties and Responsibilities*
Supervision/Operational Oversight/Compliance - 15%
* Responsible for leading, supervising and mentoring full-time and part-time staff including all hiring, performance evaluations, disciplinary actions, professional development, and training.
* Direct the daily operations of Continuing Education & Lifelong Learning, including registration, student services, and administrative support.
* Provide oversight and direction to adjunct faculty to develop and teach continuing education and lifelong programs.
* Administers functional contract proposals and committees; manages the select and deployment of contracts. Negotiate contracts and memoranda of agreements (MOAs) with internal and external clients and service providers.
* Ensure all programs and operations meet institutional, state, and regulatory standards.
* Develop and implement timely and purposeful monitoring programs to include both quantitative and qualitative measures (benchmarks, volumes, summaries, outcomes, satisfaction levels, etc.) to measure instructor qualifications, training design and delivery, adequacy of facilities and tools and transfer of skills to the workplace.
Strategic Leadership/Relationship Management - 25%
* Provides visionary leadership to Continuing Education and Lifelong Learning, aligning programs with the university's strategic goals and the evolving needs of adult learnings, professionals, corporations, and students.
* Cultivate and maintain strong relationships with academic departments, community leaders, and industry partners to identify needs and expand program relevance.
* Engages with internal and external stakeholders to identify emerging trends and opportunities for new program development.
* Cultivates relationships with the St. Louis region's business community, governmental agencies, NGOs, professional associations, advisory committees, and nonprofits to promote and build demand for Webster's continuing education and lifelong learning programs. This will expand to the other U.S. locations, including but not limited to Webster's metro locations (San Antonio, TX). Additionally, this will expand to Webster's International campuses.
* Represents Continuing Education and LifeLong Learning at university events, conferences, and in professional organizations to enhance the visibility and reputation of Webster University's continuing education programs.
* Oversees the collection, compilation, and analysis of data and the preparation of a variety of complex reports, statements, and communications.
* Develop, oversee, and grow partnerships with community-based organizations.
Program and Curriculum Development - 30%
* In collaboration with colleges and schools, oversees the design, development, and implementation of continuing education and lifelong learning programs, including certificates, micro-credentials, and non-credit courses.
* Provides oversight for corporate engagement to develop workforce ready programming including non-credit and credit-bearing credentials. This will involve collaborating with colleges/schools and academic affairs to ensure academic integrity.
* Ensures that programs are market-driven, innovative, and responsive to the needs of the community and demands of the market.
* Coordinate with Webster University's Online Learning Center and the Faculty Development Center to ensure courses and programs can be delivered in the most efficient, high values manner
Budget and Fiscal Management - 15%
* Administer departmental budgets, manage revenue and expenses, and ensure the financial viability of programs.
* Identifies and pursues grants and other funding opportunities to support the expansion and sustainability of continuing education and workforce development initiatives.
* Ensure the sustainability of continuing education and lifelong learning courses/programs through revenue generation (e.g., course registration, partnerships, subscription services, licensing agreements, etc.) and external sponsorship.
Marketing and Outreach - 15%
* Collaborates with marketing teams to develop and execute strategies to promote continuing education programs, increase enrollment, and expand the reach of the university's offerings.
* Oversees learner engagement, recruitment, intake, orientation, and enrollment. Collects and analyzes a variety of information relating to continued enrollment in continuing education programs.
* Conduct regular market research and needs assessments to identify courses/programs that meet the continuing education and lifelong learning needs of target audiences.
Secondary Duties and Responsibilities*
* Participate in community events that may include but are not limited to fairs, tradeshows, career expos, or special seasonal events as a representative of the university.
* Participate in university committees as needed.
* Any one position may not include all the duties listed, nor do the examples necessarily include all of the duties performed.
Days M-F 8:30a-4:30p with occasional evening and weekend coverage. This position is approved for on-site flexible work arrangement as offered in Webster University's Flexible and/or Remote Work Arrangements policy.
* Master's Degree
* 7 years of related experience, which may include but is not limited to continuing education, adult learning, workforce development, academic administration, and/or corporate development is required with at least 4 years of progressively responsible management, professional, administrative and/or supervisory experience.
Functional/Technical Skills*
* Demonstrated experience in program development, budget management, and strategic planning within an education or training environment.
* Strong knowledge of adult learning principles and practices, with a track record of successfully developing and managing educational programs for diverse populations
* Excellent interpersonal, communication, and leadership skills, with the ability to engage and collaborate with a wide range of stakeholders.
* Experience with learning management systems and data analysis tools
This DevOps role will work primarily within Suffolk University Law School's Legal Innovation and Technology Lab (LIT Lab), which is located both within Suffolk's nationally ranked Clinical Programs and the Law School's nationally recognized Legal Innovation and Technology Center (LIT Center). The mission of the LIT Lab is to apply technologies and design processes to improve access to civil legal services for the public. The LIT Lab provides legal tech and data science consulting services to organizational clients, including courts, while also engaging in independent research and product development. The LIT Lab enrolls and works with a broad range of law students each semester for credit and pay, preparing our students for careers in the future of legal technology.
This position will support the backend of the Lab's efforts to make civil legal processes more accessible to the public through electronic court filing initiatives across multiple states. That effort has already helped tens of thousands of litigants access legal forms, and applicants can learn more here. This position will help expand Docassemble hosting and e-filing for courts. The position add new capacity and maintain existing capacity. The position will be focused on spinning up new services as necessary, observing and monitoring existing services, maintaining reliability of those services, and investigating incidents, all while accelerating development and keeping maintenance costs low. While the position will work with the rest of the lab to chart high level goals and features, the position will have the freedom to chart their own path to achieve those goals.
As time permits, the DevOps role will also assist with documentation, testing, and development of the Lab's other ongoing software development projects, which are primarily built in Python (Flask or FastAPI), Docassemble, JavaScript/Next.JS, and Java. The Developer will report directly to Professor Christina Miller, Associate Director of Clinical Programs. As a member of the LIT Lab, the Developer's work will be directly overseen by Practitioners in Residence and LIT Lab Co-Directors, David Colarusso and Quinten Steenhuis. The Developer will have the benefit of mentorship and supervision by the Lab's experienced staff of developers, attorneys, and academics, but may be required to work more independently than in many development shops.
Duration and Compensation: This position will begin as soon as possible. The Developer position is a full-time, 12-month grant and contract-funded position with the possibility of annual extensions, depending on ongoing funding. This salary is competitive for an educational setting, and the position includes generous benefits.
Required Qualifications:
A relevant degree from a 4-year college and at least 3 years of relevant work experience
alternatively, 7 years of relevant work experience
Independent authorization to work in the United States (e.g., this position will not support a work visa)
Experience writing and communicating about technical information
Ability to work with others as part of a team, combined with ability to work independently
Proficiency in Python
Experience releasing and maintaining production web services, including usage of the following technologies:
cloud deployments (i.e. AWS, GCP, Azure)
Docker
version control tools
CI/CD pipelines
Linux
Database / SQL technology
On-call/incident experience
The position may share limited on call for some critical services
Modern web application security knowledge
Bonus Qualifications:
Technologies in our specific stack:
AWS, Fly.io, Papertrail, GitHub Actions, Ubuntu Server, and Postgresql
Experience with metrics and monitoring tools
Such as prometheus and grafana
Experience in modern python packaging and pip
Experience with Linux ops capabilities, i.e. systemd, syslog-ng, nginx, redis
Proficiency in +1 other programming language
other parts of our stack include Java and JavaScript
Automation of services and release processes
Comfort working in the open and with other Open-Source communities
crafting detail-oriented Pull Requests
working with communities to merge features upstream
Required Application Documents:
Cover letter demonstrating interest in the role Resume or CV Code sample (if you do not have any representative code you can share, please apply and we will find alternatives)
Suffolk University does not discriminate against any person on the basis of race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, age, genetic information, or status as a veteran in admission to, access to, treatment in, or employment in its programs, activities, or employment. As an affirmative action, equal opportunity employer, the University is dedicated to the goal of building a diverse and inclusive faculty and staff that reflect the broad range of human experience who contribute to the robust exchange of ideas on campus, and who are committed to teaching and working in a diverse environment. We strongly encourage applications from groups historically marginalized or underrepresented because of race/color, gender, religious creed, disability, national origin, veteran status or LGBTQ status. Suffolk University is especially interested in candidates who, through their training, service and experience, will contribute to the diversity and excellence of the University community.
$113k-145k yearly est. Auto-Apply 60d+ ago
Part-Time Testing Proctor-1
Ivy Tech Community College 4.5
Remote or Columbus, IN job
To provide skills assessment services to potential and enrolled college students utilizing approved assessment instruments and standardized procedures. To provide appropriate proctoring services for both Ivy Tech students and non-Ivy Tech student according to required protocols and guidelines.
Provide certification, assessment, and distance education exam administration according to designated proctor policies and procedures.
Complete all required proctor and employee training and stay current with exam protocol changes.
Become certified in virtual proctoring. Must have required internet connection and the ability to work from home when required
Provide limited hardware and software troubleshooting, including calls to instructors or vendor technical support services when problems arise.
Maintain accurate records of all assessment services provided and supply this information to appropriate college offices on a timely basis.
Adjust testing procedures for individuals according to documentation provided by the DSS Coordinator prior to testing sessions.
Work closely with staff and faculty members from the Health Sciences program to schedule and proctor exams relating to the CNA and/or QMA program. Administrative tasks regarding CNA or QMA testing will take priority over general exam proctor duties.
Some regional travel required to proctor exams during special events, community days, etc.
Assist with scheduling center activity.
Respond to customer queries.
Promote, demonstrate, and maintain a professional manner and appearance.
Assist in keeping the assessment and certification centers organized, clean, supplied and well maintained.
Be willing to work flexible and expanded hours when the need arises and during heavy volume testing.
Other related or appropriate duties as required.
High School Diploma
Current degree seeking Ivy Tech Community College students are ineligible for consideration.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.
$36k-48k yearly est. Auto-Apply 51d ago
Admissions Assistant
Touro College 4.0
Remote or New York, NY job
Are you looking for a work-from-home opportunity that makes a difference in people's lives? As a Remote Administrative Assistant for Touro University's NYSCAS you'll be reaching out to prospective students who are interested in following their dream of an education or career change and scheduling appointments for them with our admissions counselors. Our students come from all walks of life and often have full-time jobs and families to take care of. As the first point of contact between them and NYSCAS it would be your job to make a warm inviting impression while providing that extra push to take the next step when needed. A clear speaking voice and good energy is essential.You'll be making a high volume of phone calls and emails each week using provided scripts and guidelines and booking appointments for prospective students via a CRM. All phone calls and emails will be recorded and selectively reviewed as a team on a weekly basis to ensure that we are serving our prospective students as best we can.***To receive an interview please include in your cover letter a link to an audio or video file (~30 seconds long) in which you introduce yourself and state why you would be a good fit for this role. We look forward to receiving your application!
Responsibilities
Make phone calls to prospective students using supplied script and guidelines
Be persuasive when scheduling appointments
Know how to effectively field questions that cannot be answered on the spot
Become knowledgeable about the college; know how to express why NYSCAS would be a good fit
Schedule appointments during phone calls in coordination with admissions' counselors schedules
Make detailed notes about each call and lead status using CRMSend follow-up emails and/or enroll leads into an email sequence using CRM
Attend weekly meetings to review progress and performance
Maintain an open line of communication with the admissions staff
Qualifications Education/Experience
Some college is strongly preferred but not required.
Knowledge/Skills/Abilities
Clear speaking voice
Sales ability
Positive attitude and high energy
Patience and empathy
Computer skills
Ability to make repetitive phone calls without losing positivity
Ability to improvise and adapt during live phone calls while adhering to guidelines
Ability to respectfully deal with complaints
Willingness to receive constructive criticism and take detailed direction
Maximum Salary USD $20.00/Hr. Minimum Salary USD $17.00/Hr.
$17-20 hourly Auto-Apply 10d ago
Clinical Placement Coordinator - Hybrid / Remote - Goodyear, AZ
Franklin Pierce University 4.2
Remote or Goodyear, AZ job
The Clinical Placement Coordinator assumes a key role in establishing partnerships between FPU's MPAS programs and clinical facilities for the purpose of securing quality clinical placements for all health training students. The CPC collaborates with the Dean, program directors and faculty to create a master clinical calendar, manage the health and safety compliance requirements for clinical placements, coordinate faculty and student orientation to clinical facilities, and manage student or faculty clinical placement concerns. Additional responsibilities include clinical placement analysis and assessment, participation in activities required for program approval and accreditation, and operational management of clinical placements.
Position Requirements / Skills / Abilities:
A minimum of 3 years of previous relevant administrative experience is required.
Associate degree in related area, Bachelor's degree preferred;
or
a combination of education and experience from which comparable knowledge and skills have been acquired.
Incumbent must possess excellent presentation and computer skills with proficiency in Microsoft Office software (specifically, Word, Excel, Access and Outlook), as well as the ability to stay current with emerging office technologies.
Incumbent must possess strong customer service skills, organizational skills, and excellent oral and written communication skills in English.
Incumbent will work under typical office conditions.
The ability to work independently in a dynamic environment with changing priorities and multiple responsibilities is an asset.
This is a Hybrid position for our Goodyear, AZ location.
Benefits
At Franklin Pierce University, we take pride in providing a comprehensive and competitive benefits package to support the well-being and security of our valued employees. Here are some highlights of the benefits you can enjoy as part of the Franklin Pierce community:
Paid Time Off (PTO): Enjoy 160 hours (4 weeks) of Paid Time Off, along with additional paid sick time for your well-being.
Paid Holidays: Benefit from 20 paid holidays, including a 10-day winter break with full pay.
Health and Wellness: Access medical, dental, and vision coverage for you and your family, ensuring comprehensive health care.
Life Insurance: Secure the future for yourself and your family with employer-paid Life Insurance coverage ranging from 1.5x to 3.0x your salary, depending on your role.
Disability Coverage: We cover both short-term and long-term disability, providing financial protection in unforeseen circumstances.
Retirement Planning: Contribute to your retirement with our 403(b) plan, with immediate 100% vesting. Franklin Pierce University also makes contributions to support your long-term financial goals upon one year of employment or if qualified with prior higher education employment.
Educational Benefits: Invest in your growth and development with our tuition benefits, allowing you and your qualifying family members to pursue undergraduate and graduate programs.
Additional Perks: Enjoy various perks, including pet insurance, accident insurance, critical illness coverage, and more!
At Franklin Pierce, we prioritize the well-being, development, and satisfaction of our employees. We are committed to providing a supportive work environment and a range of benefits that align with your needs and aspirations. Explore additional details about Franklin Pierce University's vibrant community through the following resources:
Delve into our campus life and stories with e-versions of our Pierce Magazine, Pierce.*********************************************************************
These resources offer valuable insights into the rich experiences awaiting you at Franklin Pierce University. Come join us in shaping the future of education at Franklin Pierce!
About FPU
Since its establishment in 1962, Franklin Pierce University has been a catalyst for the academic success and personal growth of numerous undergraduate and graduate students. Rooted in a robust liberal education foundation, we provide majors and programs that cultivate vital professional skills, foster close relationships among students, faculty, and staff, and offer personalized, financially accessible academic opportunities that empower our students to realize their full potential.
Our impact extends across a diverse range of learners, including residential undergraduates, online students, and full-time graduate students, through our primary campus in Rindge, NH and additional online and graduate centers in Manchester and Lebanon, NH, Austin, TX and Goodyear, AZ. As we uphold our commitment to excellence, we continually explore innovative models and programs that build upon our rich legacy, guiding students to expand their knowledge, pursue their passions, and graduate as capable, engaged leaders.
At Franklin Pierce University, we hold firm in our belief that establishing a lasting legacy involves supporting and preparing students to thrive as leaders and contributing members of society. To achieve this mission, we recognize the importance of fostering a diverse community comprised of exceptional individuals from various backgrounds, all dedicated to advancing our shared goals.
Notice of Nondiscrimination
Franklin Pierce University does not discriminate on the basis of sex and prohibits sex discrimination in any education program or activity that it operates, as required by Title IX and its regulations, including in admission and employment.
Diversifying the student body, faculty, and administration is congruent with our mission. We value diverse populations and cultures including, but not limited to, ethnicity, gender, gender identity, national origin, neurodiversity, race, and religion. Franklin Pierce University is an EO/AA/Vet/Disability employer.
$42k-47k yearly est. Auto-Apply 30d ago
Program Director, Phlebotomy - Part Time, Adjunct
Multnomah University 3.8
Remote or Rocklin, CA job
*************************************************************************************************** Apply We are seeking a dedicated healthcare professional with a passion for education and leadership to direct our new Phlebotomy Training Program, which is a 10 week summer program. The Phlebotomy Program Director is responsible for overseeing the administration, development, and evaluation of the phlebotomy training program at William Jessup University (Jessup) in compliance with the California Department of Public Health (CDPH) requirements. This individual will work with the Phlebotomy Program Coordinator to ensure that the program maintains the highest level of quality in education and training to produce competent and qualified phlebotomy professionals. This position is a minimum of 50% in person and is required to be available for on campus meetings, team collaboration, and other meetings as needed. Some travel to local clinical sites may be required. Remote work options are available as agreed upon with the supervisor. The pay range for this position is generally: $1063.34-$1246.67 per unit. Individual pay is determined by a number of factors including job-related skills, experience, relevant education or training and location.
Adjunct, Part-time, Rocklin, CA
$1.1k-1.2k weekly 60d+ ago
Part-Time Faculty, II for the Montana Hybrid Physician Assistant Program
Touro College 4.0
Remote or Great Falls, MT job
Part-Time Faculty II, under the supervision of the Program Director and Academic/ Clinical Coordinator, is responsible for the management and evaluation of the program's academic and clinical components. This is a hybrid position. The Faculty member will work 20-29 hours per week. This includes but is not limited to the following responsibilities:
Responsibilities
* Accreditation:
* Assists the Academic/ Clinical Coordinator with the following: Maintain accreditation by coordinating the efforts of the PA Program to meet and/or exceed the ARC-PA Standards.
* Teaching: Instruct first year and second year students in the following:
* Physical Diagnosis Lab Instructor
* Clinical Correlations Instructor
* Procedures Instructor
* Lecturing in area of expertise
* Advising first year and second year students
* Reviewing and grading master's projects
* Attendance at Call Backs
* Curriculum:
* Review academic/clinical curricular content for appropriateness to PA practice
* Monitor evaluation of learning outcomes
* Create and review academic and clinical exams
* Committee Service:
* Will participate on appropriate committees (as schedule allows) as requested by the Program Director.
* Participates in reaccreditation and program evaluation activities as deemed appropriate by the Program Director.
* Responsibilities for general aspects of the PA Program and the School of Health Sciences
* Participating in the admissions process including application review, interview and serving on the admissions committee.
* Participation in the developing, reviewing and revising as necessary the mission statement, goals, and competencies of the program.
* Participation in scholarly activities is encouraged (involvement in professional organizations, research, etc.)
* Participating in remedial instruction
* Participating in the preparation of accreditation documents and participating in the self-study process.
* Serving on school-wide committee is encouraged
* Participating in the recruitment effort
Qualifications
Education/Experience
* Master of Science required.
* Doctorate Degree preferred.
* Valid clinical license to practice as a Physician Assistant - recommended
* Current clinical practice is recommended
Knowledge/Skills/Abilities
* Demonstrated proficiency in communication (written and verbal) required
* Ability to solve complex problems and meet deadlines required
* Demonstrated ability to develop positive and cooperative relationships with students, faculty, and colleagues required
* Proficiency in Microsoft Office Suite including Word, Excel, Power Point, & Outlook required
* Exceptional analytical, problem solving skills, collaboration and matrix management skills required
* Ability to deliver online course content.
Certifications/Licensures
* National Commission Cert of Physician Assistants required
Travel
* Occasional travel as needed
Maximum Salary
Minimum Salary
$117k-154k yearly est. Auto-Apply 60d+ ago
Summer 2025 Legal Internship
Touro College 4.0
Remote or New York, NY job
Touro's Office of the General Counsel represents the University in all areas. Interns work hand-in-hand with the General Counsel, Deputy General Counsel, Associate General Counsels, other senior administrators, as well as organizational allies, outside counsel, congressional and USDOE staff. Interns may be eligible to receive credit for the time spent in the Office of the General Counsel. Please contact your school's externship coordinator for more information. Touro makes no representations or guarantees that the intern will receive credit for the position. Travel stipends may be available to students who do not receive compensation or credit for the internship.
As part of this internship you will be assigned work with one of our legal/compliance offices located at: Touro University, New York Medical College, Touro University California or Touro University Nevada.
Responsibilities
The primary objective of our internship program is to contribute to your education. As an intern you will be engaged in the legal department's practice, which spans the following practice areas:
real estate construction, procurement, transactions, affiliations, litigation, policy formulation and enforcement, compliance, corporate law, regulatory, and ad hoc initiatives assigned by the President and other Touro Senior Executives.
Intern job assignments are closely monitored to ensure that interns are exposed to the full breadth of our practice. Every effort is made to accommodate the desired practice areas of any given intern.
Position is work-study eligible. Please contact your school's financial aid office for more information. Touro makes no representations or guarantees that the intern will receive work-study funding.
Qualifications
Applicants must currently be a student at an accredited law school program. Applicants must have the ability to work remotely or participate in-person at a relevant Touro location.
Applicants will not be considered without submitting the following:
Resume
Cover Letter
Transcripts
Writing Sample
*Applicants may be eligible to receieve compensation through the Federal Work-Study program. Applicants may also be eligible for a commuting reimbursement.
Maximum Salary USD $17.00/Hr. Minimum Salary USD $0.00/Hr.
$17 hourly Auto-Apply 10d ago
Center for Online Learning Enrollment Counselor
Saint Leo University Company 4.4
Remote job
SummaryThe Enrollment Counselor is responsible for all recruiting functions and for promoting Saint Leo University as a school of choice to prospective students. This role requires a dynamic, self-motivated professional who thrives in a fast-paced, student-focused environment and can consistently meet performance metrics and enrollment goals.
Reporting to the Associate Director of Enrollment, the Enrollment Counselor serves as a university ambassador, engaging with prospective students through high-energy, meaningful conversations, and providing support throughout the admissions process. Counselors build rapport, establish trust, and serve as primary points of contact-from initial inquiry to enrollment.
The representative will also generate new inquiries by attending events, engaging community partners, and ensuring prospective students receive accurate and timely information about academic programs and resources.
Essential Duties and Responsibilities
Promote Saint Leo University to interested candidates and ensure they are well-informed about available programs and opportunities.
Interview prospective students to assess interest, academic goals, and readiness to enroll.
Make a minimum of 100 outbound calls per day and follow up using email, text, and video conferencing tools. Book appointments with prospective students and conduct face-to-face or virtual meetings to guide them toward enrollment.
Determine student eligibility and interest in academic programs, ensuring a proper match between student goals and Saint Leo offerings.
Guide students through the entire admissions process, including application submission, documentation, and appointment setting.
Meet or exceed individual recruitment goals and conversion metrics set by the University.
Maintain accurate and complete records of communication, interviews, follow-ups, and enrollments.
Recommend qualified applicants for admission based on academic potential and alignment with university standards.
Accurately complete and process all enrollment paperwork and ensure timely progression through admissions milestones.
Attend recruitment events, information sessions, and community outreach activities as needed.
Collaborate with internal departments, including Financial Aid and Academic Advising, to provide a seamless student experience.
Adapt quickly to changing processes, systems, and goals in a dynamic educational environment.
Perform other duties as assigned and comply with university policies and professional standards.
DUTIES AND TASKS:
After the Enrollment Counselor achieves initial contact with prospective students they continue to counsel and educate them through the entire enrollment process. The process will include information regarding registration, ordering books, technology setup and introductions to fellow team members who will assist them with financial questions and academic advice.
As the primary contact, the Enrollment Counselor is responsible for a positive new student experience by building a relationship with the student and answering questions regarding degree requirements, program research, policies, and procedures.
As part of a high performing team Enrollment Counselors must;
Possess key attributes of integrity, flexibility, initiative, and confidence
Understand and adhere to outreach requirements and quality expectations, meet their goals and motivate through a positive approach and a general openness to feedback
Identify and share opportunities to improve university processes and the student experience
Generate prospective student referrals from existing students, alumni, staff, and members of the community
Maintain outstanding attention to detail through accuracy and follow-up to manage procedures of student record keeping efficiently; on excel spreadsheets and in student databases
Operate in a positive manner as part of a team and show a willingness to grow and learn by being open to change, innovative ideas, and constructive feedback
Have a flexible schedule to accommodate some weekend and evening recruitment hours.
Minimum Requirements
Associate's degree or higher from an accredited institution
Bilingual proficiency in English and Spanish is plus
Prior recruitment and/or enrollment experience within higher education.
Strong organizational and time management skills with the ability to multi-task effectively in a fast-paced setting
Technological proficiency, especially with CRM systems and virtual communication platforms
Adaptability to new challenges and shifting priorities
Willingness to work extended hours, including evenings and weekends, to meet business needs
Required Knowledge, Skills, and Abilities
Active Learning: Ability to understand and apply new information to solve current and future challenges effectively.
Active Listening: Strong listening skills with the ability to fully engage in conversations, ask relevant questions, and respond appropriately without interrupting.
Critical Thinking: Skilled in analyzing situations logically to identify strengths, weaknesses, and potential solutions.
Coordination: Capable of adjusting actions in response to the needs and behaviors of others.
Service Orientation: Naturally inclined to seek out ways to support and assist prospective students and team members.
Social Perceptiveness: Awareness of others' responses and the ability to interpret and respond to them appropriately.
Verbal Communication: Strong speaking skills, with the ability to clearly and effectively convey information over the phone and in meetings.
Written Communication: Proficiency in professional written communication, particularly through email, to support prospective students and colleagues.
Organizational Skills: Highly organized with the ability to manage multiple priorities and deadlines in a dynamic environment.
Technical Proficiency: Familiarity with Microsoft Office Suite, especially Excel, Outlook, and CRM tools.
Attention to Detail: Demonstrated accuracy and timeliness in task completion, prioritization, and documentation.
To Apply: Submit your resume and cover letter.
WORK LOCATION: To be considered for this position applicants must reside in one of the following states: AL, AK, AZ, AR, CO, CT, FL, GA, IL, IN, IA, KY, LA, MD, MA, MI, MN, MS, MT, NV, NH, NJ, NM, NY, NC, OH*, OK, PA, RI, SC, TN, TX, UT, VA, WV, and WI.
NOTICE:
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Saint Leo University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success.
Why Work at Saint Leo?
What it's Like to Work Here: Ask our employees and the one word they'd use to describe working at Saint Leo University is “Community.” Our team members all share the Saint Leo core values, positive attitudes, and problem-solving abilities, enabling them to provide excellent student centered service. Our mission is educating and preparing students for life and leadership in a challenging world. Thank you for your interest in joining the Saint Leo PRIDE!
We are committed to providing our employees with the support they need. At Saint Leo, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Available benefits based on employment status (Full Time vs Part Time).
FREE Tuition - Employee, Spouse, and Dependents*
Tuition Exchange Opportunity - Dependent of Employees*
Generous Paid Leave - Sick, Vacation, and Holidays
Comprehensive Group Health Plan (Medical, Dental, and Vision)
Group Medical Plan includes Teledoc, Surgery Plus, Wellness Incentive Program and more!
100% Employer-Funded Health Reimbursement Account
100% Employer-Paid Short Term Disability Insurance
100% Employer-Funded Employee Assistance Program (healthcare and dependent options)
Employer-provided life insurance
Discounted On-Campus Dining Meal Plans
Nationwide Pet Insurance
Flexible Spending Accounts
403b Retirement Plan
Wellness Center
*Eligibility based on meeting required service period
2025 ICUBA Benefits Guide_St Leo
$34k-39k yearly est. Auto-Apply 22d ago
Adjunct-Graduate Psychology
Saint Leo University Company 4.4
Remote job
SummarySaint Leo University is currently seeking qualified candidates in the Saint Leo, Florida area to be cleared and added to our adjunct availability pool. Qualified applicants, transcripts, and materials will be reviewed and processed in preparation for assignment-based student enrollment needs for upcoming terms. Select adjuncts from the pool are contracted term-by-term based on course/section need and availability. Saint Leo University reserves the right to not schedule and/or cancel courses based on enrollment.Job Description
Applications are processed upon the receipt of all official transcripts while the posting is active.
Special Instructions Required Documents
In addition to your curriculum vitae/resume, the following documents are required for consideration. Please be sure to check the email under which you applied for important instructions on completing remaining steps, including uploading documents in the second step of the application packet process as follows:
• Cover Letter •
• Teaching Philosophy - (500 words or less), highlight how your teaching philosophy and practices fit the Mission and Values of Saint Leo University. •
• Three (3) Names of References - Please list three names of recent professional references, including at least one recent supervisor. Be sure to include reference name, email and phone numbers. Transcripts Official transcripts are required for all adjuncts.
All official transcripts must be requested from the universities and/or colleagues attended and/or certified transcript evaluations/translations from World Education Services (WES) to be sent to the attention of Veronica Mantegna by email to:
******************************** or hardcopy to the following address:
ATTN: VERONICA MANTEGNA ACADEMIC AFFAIRS - MC 2006 SAINT LEO UNIVERSITY PO BOX 6665 SAINT LEO, FLORIDA 33574
Instructors will be responsible for teaching within the Graduate Psychology discipline:
Adjuncts are required and agree to: Teach assigned courses as contracted. Provide all necessary information and teach materials as provided on the course syllabus.
Submit final grades within three (3) days after the end of the term. Deliver in a professional manner course content for any assigned course(s) as specified by the master syllabus and/or as directed by the appropriate academic school dean, director, or chair. Meet all scheduled class meetings for the assigned period. Be available to students before and after class for individual consultation. Cooperate in the dissemination of information to students. Abide by and uphold University policies and core values. Carry out instructor duties and responsibilities as provided on the website, handbook(s), and policies.
REPORTING: Adjuncts are assigned to specific teaching locations and report to their location administrator as it pertains to daily operations as defined in the term-by-term contractual agreement, but ultimately have responsibility to their discipline specific department chair or director and/or school dean. Required/Minimum Qualification(s):
A doctorate degree with at least 18 graduate hours within the discipline
Why Work at Saint Leo?
What it's Like to Work Here: Ask our employees and the one word they'd use to describe working at Saint Leo University is “Community.” Our team members all share the Saint Leo core values, positive attitudes, and problem-solving abilities, enabling them to provide excellent student centered service. Our mission is educating and preparing students for life and leadership in a challenging world. Thank you for your interest in joining the Saint Leo PRIDE!
We are committed to providing our employees with the support they need. At Saint Leo, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Available benefits based on employment status (Full Time vs Part Time).
FREE Tuition - Employee, Spouse, and Dependents*
Tuition Exchange Opportunity - Dependent of Employees*
Generous Paid Leave - Sick, Vacation, and Holidays
Comprehensive Group Health Plan (Medical, Dental, and Vision)
Group Medical Plan includes Teledoc, Surgery Plus, Wellness Incentive Program and more!
100% Employer-Funded Health Reimbursement Account
100% Employer-Paid Short Term Disability Insurance
100% Employer-Funded Employee Assistance Program (healthcare and dependent options)
Employer-provided life insurance
Discounted On-Campus Dining Meal Plans
Nationwide Pet Insurance
Flexible Spending Accounts
403b Retirement Plan
Wellness Center
*Eligibility based on meeting required service period
2025 ICUBA Benefits Guide_St Leo
$47k-69k yearly est. Auto-Apply 21d ago
Managing Director, Market Growth & Sales
University of Massachusetts 4.1
Remote or Westborough, MA job
Shift: Day Exempt/Non-Exempt: Exempt Business Unit: ForHealth Consulting Department: ForHealth Consulting - Market Growth & Transformation - W401429 Job Type: Full-Time -W60- Non Unit Professional
Num. Openings: 1
Post Date: Sept. 26, 2025
Work Location: 100% Remote
Salary Minimum: USD $250,000.00/Yr.
Salary Maximum: USD $268,000.00/Yr.
Job Summary
As a member of the ForHealth Consulting senior leadership team, the Managing Director, Market Growth and Sales, drives the organizational strategy for market growth with a focus on product development, increased sales, client acquisition and strategic partnerships. This position is charged with overseeing the full spectrum of activities in business development, sales operations and marketing, with a focus on improving market penetration, enhancing and expanding product and service lines, diversifying revenue, identifying new and emerging markets, and sourcing new clients. This position leads the organization in identifying trends in the environment and attendant opportunities to build or extend solutions and/or strategically partner with identified organizations to solve complex problems. Working across the organization and with leadership and staff, the incumbent will serve as the overall owner of product development and introduce a sales mindset to the organization, as well as products and capabilities that drive continued profitable growth.
The Managing Director, Market Growth and Sales, shapes the overall sales strategy, driving organizational growth, and representing ForHealth Consulting at the highest levels. This position will lead innovative product design, go to market strategy, and broader relationship management in order to maintain growth and client relationships. The incumbent is data-driven, strategic, and motivated, with a forward-leaning approach to business and will identify and articulate business development investment priorities to ensure proper allocation of capital, talent and operating expenditures and drive growth.
Major Responsibilities
* Develop, direct and execute the organizational market growth strategy with a critical focus on: Product analysis, refinement, and development; organizational transformation and process reengineering; product sales engagement; client growth and strategic partnerships.
* Collaborate with solution set Managing Directors to assure each business product or service has a clearly stated, and current value proposition.
* Develop, implement, and monitor clear metrics for measuring efficiency and value-add of the existing and new products for the organization and the clients.
* Identify innovation trends and business opportunities within the market, including potential strategic partnerships.
* Initiate and manage innovation projects: define scope, deliverables, success metrics. Oversee development and management of project plans; manage risks.
* Develop productive working relationships with key clients and engage stakeholder groups to improve the quantity and quality of market/competitor intelligence and to shape the development of successful campaign strategies.
* Identify, structure, negotiate and close new strategic partnerships to position products and services for growth; seeks out partnership opportunities with prospective partners that share similar vision and values.
* Identify and recommend strategic investment opportunities to the EVC and Executive Leadership Team and provide oversight of the strategic investment .
* Partner with Sales and Marketing Strategy team to develop and update standardized product materials for existing and new products for current and future clients.
* Monitors industry trends, challenges, and innovations to adapt and drive sales strategies accordingly and maintain a competitive edge; conduct regular SWOT analysis to mitigate any potential risks through industry and market changes.
* Develops long-term sales goals and revenue targets and establishes/revises key performance indicators (KPIs) to measure success.
* Develop productive working relationships with key clients and engage stakeholder groups to improve the quantity and quality of market/competitor intelligence and to shape the development of successful campaign strategies.
* Act as methodology expert and facilitator to build skills and support business units in developing new product and service initiatives; including building a sales mindset across the organization and aligning pricing and contracting strategies and processes with market growth goals
* Engage with internal and external stakeholders to enhance innovative thinking around the organization.
* Expand on the organization's long-term innovative capabilities.
* Advise management on yearly, medium-term, long-term, and future growth and transformation goals.
* Present new ideas and approaches to high-level stakeholders.
* Oversee a governance structure for market growth and organizational transformation initiatives, providing metrics to monitor progress and allows for transparency and knowledge-building across the organization.
* Oversee business and market analysis processes and deliverables to support effective strategic growth.
Required Qualifications
* Bachelors Level Degree in strategy, leadership, business, management, healthcare science or related field.
* 5-7 years of experience in an executive management position.
* 8-12 years of experience in technology, healthcare, business, marketing, or finance-related fields.
* An understanding of concepts such as RPA, AI, machine learning, and cognitive computing.
* Adaptive thinking and a strong, critical mindset.
* Strong business acumen and presentation skills.
* Highly proficient at project planning, budgeting, and oversight.
* Forward-thinking and adaptable to dynamic situations.
* A solid understanding of innovation and how it should be applied in business.
* Excellent interpersonal, leadership, and communication skills.
* Strategic and highly analytical with a leaning towards data-driven decision making and execution
Preferred Qualifications
* Masters Level Degree in strategy, leadership, business, management, healthcare science or related field.
#LI-VG1
Posting Disclaimer:
This job posting outlines the primary responsibilities and qualifications for the role but is not intended to be an exhaustive list. Duties and expectations may evolve in response to the needs of the department and the broader institution.
In alignment with our commitment to pay transparency, the base salary range for this position is listed above (exclusive of benefits and retirement). At UMass Chan Medical School, final base salary offers are determined based on a combination of factors, including your skills, education, and relevant experience. We also consider internal equity to ensure fair and consistent compensation across our teams.
Please note that the range provided reflects the full base salary range for this position. Offers are typically made within the midrange to allow for future growth and development within the role.
In addition to base pay, UMass Chan offers a comprehensive Total Rewards package, which includes paid time off, medical, dental, and vision coverage, and participation in a 401(a)-retirement plan, with the option to contribute to a voluntary 403(b) plan.
UMass Chan welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.
$250k-268k yearly 60d+ ago
Part Time III - Faculty
Touro College 4.0
Remote or New York, NY job
Part Time III - Faculty, under the supervision of the Program and Associate Program Directors, has the responsibilities for the management and evaluation of the program's academic and clinical components. Working in close association with the Academic and Clinical Faculty, the faculty member will work 8 hours per week and weekly on-site presence is required unless otherwise specified and approved.
Responsibilities
Accreditation: Assists the Academic/ Clinical Coordinator with the following:
Maintain accreditation by coordinating the efforts of the PA Program to meet and/or exceed the standards for accreditation (ARC-PA)
Maintain NY State Education Dept. (SED) registration of the PA Program by keeping the Program in compliance with the regulations of the Commissioner of Education.
Teaching: Instruct first year, second and culminating year students in the following:
Physical Diagnosis Lab Instructor
Clinical Correlations /Clinical Skills Instructor
Instructor- Procedures
Lecturing in area of expertise
Clinical Year Student document reviewer (SOAP Notes etc.)
Advisement - first year, second and culminating year students
Master's capstone advisor -reviewing and grading master's capstone
Admissions:
Review prospective applicants
Participate in the admissions process
Interview prospective applicants
Curriculum:
Create curricular content commensurate with course syllabi for area of instruction
Create, review and revise exams in area of instruction
Qualifications Education/ Experience
Bachelor of Science required.
Master of Science in Physician Assistant Studies preferred.
National Commission Cert of Physician Assistants.
Valid license to practice as a Physician Assistant.
Knowledge/ Skills/ Abilities
Requires ability to manage multiple and varied tasks with frequent high levels of urgency or sensitivity
Must be able to work collaboratively and effectively with colleagues in a team environment.
Good interpersonal skills are required, both written and oral
Timely response to emails (within 24 hours)
Ability to appropriately document student advisement sessions
Proficiency in Microsoft Office Suite including Word, Excel, Power Point, Outlook, & Zoom
Learning Management Systems such as Canvas. Exxat and other educational platforms such as ExamSoft.
Ability to deliver online course content
ASSIGNED ON SITE DAY:
Mondays, unless otherwise specified and approved.
Part-Time III faculty are responsible to time sheets and account for remote work performed off site (if applicable).
Maximum Salary USD $20,000.00/Yr. Minimum Salary USD $16,000.00/Yr.
$20k yearly Auto-Apply 60d+ ago
Nurse Rev II-Eligibility - Southeastern MA (Home based with client visits)
University of Massachusetts 4.1
Remote or Westborough, MA job
Shift: Day Exempt/Non-Exempt: Exempt Business Unit: ForHealth Consulting Department: ForHealth Consulting - Community Service - W401950 Job Type: Full-Time Num. Openings: 1
Work Location: 100% Remote
Salary Minimum: USD $80,000.00/Yr.
Salary Maximum: USD $95,000.00/Yr.
GENERAL SUMMARY:
Under the general supervision of the Associate Director, or designee, the Nurse Reviewer II is responsible for completing in-person assessments and reviewing medical records to determine clinical eligibility for individuals who are residing in a nursing facility, chronic disease, or rehabilitation hospital who would like to return to the community and receive supports and services through the ABI and MFP Home and Community Based Waivers. Additionally, the Nurse Reviewer II completes annual or interval in-person assessments by reviewing medical records, assessing community needs and risks, and provides resource support for program participants/applicants. This position ensures that eligible individuals can be safely served in accordance with relevant program/waiver guidelines and regulations.
If you're interested in using your clinical skills to make a meaningful impact in the lives of individuals living with complex medical conditions, mental illness, and substance use disorders - and you're looking for a hybrid schedule, state benefits, and purposeful work - this is an excellent opportunity for you.
* No Holidays, No weekends*
MAJOR RESPONSIBILITIES:
* Contribute as an active member of a multi/inter-disciplinary team to assess, plan, organize, review and evaluate clinical eligibility.
* Conduct on-site assessments of applicants/participants medical, functional, psychosocial, and supportive needs to determine community, whether risks can be mitigated, and mitigation strategies within the terms of the ABI/MFP Waiver.
* Review and document all relevant information into data system applications in accordance with program guidelines and regulations.
* Utilizes critical thinking skills to complete written, clinically based comprehensive assessments that accurately depict the applicants/participants holistic needs, without bias.
* Contact providers, state agency offices, and applicants/participants, and collateral support to obtain information and records needed to conduct a comprehensive clinical review of the case and final determination.
* Review and document all relevant information into data system applications in accordance with program guidelines and regulations.
* Maintain individual records documenting all applicant/participant encounters and contacts.
* Foster and promote continuity of care and cooperative partnerships by liaising with health care providers, acute care hospitals, long term care facilities and other programs/organizations involved in the provision of services.
* Participate in public relations efforts, attending conferences and meetings as needed.
* Maintain positive working relationships with applicants/participants, and relevant informal supports, provider organizations, program consultants and state agencies.
* Maintain the confidentiality of all business documents and correspondence per UMass Chan Medical School (UMass Chan)/ForHealth Consulting procedures and HIPAA regulations.
* Participate in performance improvement initiatives and demonstrate the use of quality improvement in daily operations.
* Comply with established departmental policies, procedures and objectives.
* Comply with all health, safety and program regulations and requirements.
* Participates in training and onboarding of new clinical staff
* State-wide travel is required for this position.
* Perform other duties as required.
REQUIRED QUALIFICATIONS:
* Bachelor 's Level Degree in Nursing
* RN with current licensure to practice in Massachusetts
* 5-7 years of related work experience
* Knowledge of applicable state regulations
* Ability to travel statewide
* Experience with Office Application and database
PREFERRED QUALIFICATIONS:
* Experience with disabled or long term care populations
* Experience in one of the following areas: Long-Term Care, Home Care, Rehab, Brain Injury, Mental Health, Substance Abuse and/or Disabilities.
Remote/desk work with statewide travel required
The position potentially requires statewide travel with a concentration in the southeastern part of Massachusetts
#LI-VG1
Posting Disclaimer:
This job posting outlines the primary responsibilities and qualifications for the role but is not intended to be an exhaustive list. Duties and expectations may evolve in response to the needs of the department and the broader institution.
In alignment with our commitment to pay transparency, the base salary range for this position is listed above (exclusive of benefits and retirement). At UMass Chan Medical School, final base salary offers are determined based on a combination of factors, including your skills, education, and relevant experience. We also consider internal equity to ensure fair and consistent compensation across our teams.
Please note that the range provided reflects the full base salary range for this position. Offers are typically made within the midrange to allow for future growth and development within the role.
In addition to base pay, UMass Chan offers a comprehensive Total Rewards package, which includes paid time off, medical, dental, and vision coverage, and participation in a 401(a)-retirement plan, with the option to contribute to a voluntary 403(b) plan.
UMass Chan welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.
$80k-95k yearly 25d ago
Managing Director, Health Care Finance Solutions
University of Massachusetts 4.1
Remote or Westborough, MA job
Shift: Day Exempt/Non-Exempt: Exempt Business Unit: ForHealth Consulting Department: ForHealth Consulting - Health Care Finance Solutions Administration - W407600 Job Type: Full-Time Num. Openings: 1
Post Date: Oct. 30, 2025
Work Location: 100% Remote
Salary Minimum: USD $270,000.00/Yr.
Salary Maximum: USD $295,000.00/Yr.
Under the general direction of the Deputy Executive Vice Chancellor (DEVC) of Operations, ForHealth Consulting, the Managing Director, Health Care Financing Solutions (HCFS) oversees the full spectrum of activities under the HCFS division. The Managing Director of HCFS is a senior executive who is accountable for driving ForHealth Consulting mission and business objectives. The position oversees all third-party liability, federal claiming, and program integrity projects, which includes Medicaid-related revenue recovery projects and cost avoidance activities in 14 states and the District of Columbia. ForHealth Consulting, the health care consulting and operations division of UMass Chan Medical School, partners with and supports both public and private health to address some of the most complex problems facing hard to reach, medically complex, and historically marginalized populations.
In Massachusetts, HCFS provides key operational supports to the Executive Office of Health and Human Services (EOHHS) and MassHealth (Medicaid) in the following areas: Third-Party Liability and Benefit Coordination; Financial and Program Compliance; Federal Claiming for medical services provided at state hospital facilities and affiliated community-based programs; statewide management of the Massachusetts' School-Based Claiming program; administration of the Medicare Buy-in and Premium Assistance programs; and, technical support to the state's Health Information Exchange-Integrated Eligibility System (HIX-IES) initiative. Also, HCFS administers the State Supplement Program on behalf of the Department of Transitional Assistance (DTA) and its approximately 190,000 program beneficiaries, conducts state lab billing for the Department of Public Health, and provides vaccine reimbursement services to about 200 local boards of health.
The Managing Director will be responsible for leading the strategic business and tactical operations of HCFS, which includes the development, implementation and evaluation of HCFS growth strategy, and for identifying sector needs and opportunities for business development both within Massachusetts and out of state in alignment with ForHealth Consulting strategic objectives. The successful candidate will maintain relationships with key business partners and other senior industry leaders in order to leverage best practices, evaluate emerging technologies and distribute knowledge internally to inform plans and strategies. The Managing Director will continually evaluate the performance of HCFS against the strategic plan and recommend and/or implement adjusted allocations.
The ideal candidate will possess deep knowledge of how health care is financed in the United States and the key elements governing public assistance entitlement programs. The Managing Director will display outstanding interpersonal and operational leadership skills, and the ability to develop and sustain productive working relationships with key stakeholders and clients.
Major Responsibilities:
* Lead the Health Care Finance Solutions division and ensure that all employees buy into the ForHealth Consulting and Health Care Finance Solutions vision.
* Set and implement the strategic direction and long-term business strategies of HCFS, ensuring alignment with ForHealth Consultings vision, growth objectives, and an integrated organizational structure supported by measurable outcomes.
* Oversee all aspects of HCFS financial management, including budget development aligned with margin forecasts, regular financial performance reviews, mitigation of financial risks, and ensuring timely and accurate preparation of claims for federal reimbursement.
* Analyze opportunities for growth in the HCFS market segments to drive profitability; engage in product research and development utilizing market data; evaluate and execute opportunities for internal and external partnerships to increase market competitiveness.
* Develop and implement innovative product lines that integrate HCFS competencies, with a focus on operational excellence and outcomes-based deliverables.
* Set organizational key performance indicators, including productivity metrics, to gauge performance in all areas of responsibilities, ensuring alignment with ForHealth true north metrics.
* Identify opportunities to increase efficiency and speed up processes across the HCFS units and implement new processes and procedures, including automation, across the business.
* Conduct regular SWOT analysis to mitigate any potential financial, strategic and operational risks through industry and market changes.
* Promote HCFS services and expand the business portfolio by developing and maintaining key client relationships, negotiating contracts, representing HCFS at regional and national forums, and delivering presentations to diverse audiences to enhance visibility and credibility.
* Preserve and promote the HCFS talent pool by evaluating the workforce and launching tailored programs focused on employee engagement, competency build and succession planning.
* Collaborate with the Managing Director, Digital Solutions and team to plan and implement infrastructure services required to support the technology needs of ForHealth Consultings diverse organization.
* Ensure compliance with all applicable federal and state laws, regulations, and oversight agency requirements, including responding to audits and inquiries, and fostering staff awareness and adherence to data privacy, security, and operational standards.
* Oversee and support department leaders in negotiating directly with clients concerning the scope, objectives, delivery dates and budgets for projects assigned to their section.
* Responsible for the fulfillment of the Interagency Services Agreement between ForHealth Consulting and the EOHHS by ensuring the development and implementation of the revenue operations, third-party liability, federal revenue and financial consultant activities described in that agreement.
* Participate on and be a key contributor to various senior leadership committees, as requested.
* Perform related duties as assigned.
Required Education:
Master's Level Degree in business or related field or equivalent.
Required Experience:
* 10+ years experience working in a highly successful operational/management role with significant budget and/or P&L responsibility
* 7-9 years thorough knowledge of all financing aspects of the Medicare and Medicaid programs and other key federal entitlement programs and experience in the interpretation and application of federal rules and regulations.
* At least 7-9 years experience working with Medicaid/Medicare programs, either at a federal or state agency level.
* Excellent written and verbal skills; writes and presents effectively; adjusts to fit the audience and the message; strongly gets a message across.
* Exceptional leadership and people development skills.
* A track record of creating actionable, multi-year strategic plans.
* Has managed a large department and/or organization with many layers of staff and management.
* Ability to design and implement effective performance measurement systems.
* Proven experience managing multiple projects and priorities.
#LI-VG1
Posting Disclaimer:
This job posting outlines the primary responsibilities and qualifications for the role but is not intended to be an exhaustive list. Duties and expectations may evolve in response to the needs of the department and the broader institution.
In alignment with our commitment to pay transparency, the base salary range for this position is listed above (exclusive of benefits and retirement). At UMass Chan Medical School, final base salary offers are determined based on a combination of factors, including your skills, education, and relevant experience. We also consider internal equity to ensure fair and consistent compensation across our teams.
Please note that the range provided reflects the full base salary range for this position. Offers are typically made within the midrange to allow for future growth and development within the role.
In addition to base pay, UMass Chan offers a comprehensive Total Rewards package, which includes paid time off, medical, dental, and vision coverage, and participation in a 401(a)-retirement plan, with the option to contribute to a voluntary 403(b) plan.
UMass Chan welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.
$82k-115k yearly est. 60d+ ago
Pre-Admission Screening & Resident Reviewer (MetroWest Region in MA)
University of Massachusetts 4.1
Remote or Westborough, MA job
Shift: Day Exempt/Non-Exempt: Exempt Business Unit: ForHealth Consulting Department: ForHealth Consulting - Community Service - W401950 Job Type: Full-Time Num. Openings: 1
Work Location: 100% Remote
Salary Minimum: USD $75,000.00/Yr.
Salary Maximum: USD $90,000.00/Yr.
At ForHealth Consulting we partner with purposeful organizations to make the healthcare experience better: more equitable, effective, and accessible. We aim to transform the health care experience to one that addresses the needs and concerns of the individual and is inclusive of all.
If youre interested in using your clinical skills to make a significant impact in the lives of individuals living with mental illness, are looking for a hybrid schedule, state benefits, and meaningful work, this is an excellent opportunity for you.
GENERAL SUMMARY OF POSITION:
Under the general supervision of the Associate Director, or designee, the Clinical Reviewer II is responsible for completing Pre-Admission Screening Resident Reviews (PASRR) Level II Evaluations by conducting face to face evaluations and reviewing medical records, in accordance with relevant guidelines and regulations. This position ensures that individuals with mental illness (MI), seeking admission to or currently residing in a nursing facility, receive an in-person evaluation and nursing facility placement determination.
MAJOR RESPONSIBILITIES:
* Upon suspicion of MI conduct in-person evaluations to confirm the presence of MI, whether a nursing facility is the most appropriate setting and whether the individual has a need for specialized services.
* Conduct completed evaluations prior to individuals nursing facility admissions; completed evaluations on individuals residing in a nursing facility when there are significant changes that signify the need for an updated evaluation.
* Complete evaluations on an individualized basis, but in accordance with the most current federal rules, regulations, and evaluative criteria.
* Communicate all evaluation findings to applicants, residents and/or guardians in an understandable manner and language.
* Communicate determinations that identity a need for specialized services to the facility, agency, or referrals source, within appropriate timelines and data transmission policies.
* Contact providers, state agency offices, and applicants/participants to obtain information and records needed to conduct a comprehensive clinical review of the case and final determination
* Review and document all relevant information into data system applications in accordance with program guidelines and regulations
* Maintain individual records documenting all applicant/participant encounters and contacts; write clinical summaries
* Prepare and respond to requests for statistics and resource/service data
* Foster and promote continuity of care and cooperative partnerships by liaising with health care providers, acute care hospitals, long term care facilities and other programs/organizations involved in the provision of services.
* Participate in public relations efforts, attending conferences and meetings as needed
* Maintain positive working relationships with applicant/participants, and relevant informal supports, provider organizations, program consultants and state agencies
* Maintain the confidentiality of all business documents and correspondence per UMass Chan Medical School/ForHealth Consulting procedures and HIPAA regulations
* Participate in performance improvement initiatives and demonstrates the use of quality improvement in daily operations.
* Comply with established departmental policies, procedures and objectives.
* Comply with all health, safety and program regulations and requirements.
* Perform other similar and related duties as required or as directed.
REQUIRED QUALIFICATIONS:
* Masters degree in social work; mental health counseling; related health and human services field; or equivalent OR a registered nurse (RN).
* 5 years of work experience providing direct service or case management to adults with psychiatric disabilities inclusive of 1 year of experience in a medical or clinical setting with knowledge of medical terminology. (If a Registered Nurse, must have a minimum 9 years of collective relevant education and work experience as outlined above).
* Demonstrated knowledge and experience with relevant social service/rehabilitation systems.
* Knowledge of applicable state and federal regulations
* Ability to travel statewide.
* Proficient in the use of Microsoft Applications, including Word, Outlook and database
PREFERRED QUALIFICATIONS:
* Massachusetts licensed Psychologist, Licensed Social Worker, Certified Rehabilitation Counselor or other licensed professional.
* Experience with disabled or long term care populations
* Experience in community mental health services and one of the following areas: Long-Term Care, Home Care, Rehab, and/or Disabilities.
* Ability to understand and utilize resources for problem solving, in order to deal with problems involving multiple variables, effectively prioritizing and executing tasks in a high-pressure environment.
#LI-VG1
Posting Disclaimer:
This job posting outlines the primary responsibilities and qualifications for the role but is not intended to be an exhaustive list. Duties and expectations may evolve in response to the needs of the department and the broader institution.
In alignment with our commitment to pay transparency, the base salary range for this position is listed above (exclusive of benefits and retirement). At UMass Chan Medical School, final base salary offers are determined based on a combination of factors, including your skills, education, and relevant experience. We also consider internal equity to ensure fair and consistent compensation across our teams.
Please note that the range provided reflects the full base salary range for this position. Offers are typically made within the midrange to allow for future growth and development within the role.
In addition to base pay, UMass Chan offers a comprehensive Total Rewards package, which includes paid time off, medical, dental, and vision coverage, and participation in a 401(a)-retirement plan, with the option to contribute to a voluntary 403(b) plan.
UMass Chan welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.
$75k-90k yearly 21d ago
Director of Enrollment I, Online Programs
Saint Leo University Company 4.4
Remote job
SummaryThe Director of Enrollment for Online Programs provides strategic leadership and day-to-day operational oversight for student recruitment, admissions, and first-term enrollment processes for Saint Leo University's online undergraduate and graduate programs. This role ensures a student-centered admissions experience, develops high-performing enrollment teams, and partners cross-functionally to achieve annual enrollment goals.Essential Duties & Responsibilities
Lead all recruitment and admissions activities for assigned online undergraduate and graduate programs.
Build, manage, and forecast cohorts in alignment with Saint Leo's enrollment goals.
Provide timely and accurate enrollment reports, application funnel analysis, and forecast updates.
Develop and refine standard operating procedures and process improvements.
Supervise Enrollment Counselors and related staff, providing coaching and performance management.
Oversee student outreach, advising, application review, and transcript evaluation processes.
Ensure seamless handoff from Admissions to Student Success teams.
Partner with Marketing, Operations, Registrar, and Academic departments.
Conduct and oversee virtual info sessions, open houses, and high-engagement recruitment events.
Ensure compliance with federal, state, accreditation, and university requirements in all practices.
Required Knowledge, Skills & Abilities
Leadership ability with experience developing high-performance teams.
Exceptional verbal and written communication skills.
Strong analytical and problem-solving abilities.
Proficiency in Microsoft Office and CRM technologies.
Ability to work effectively with diverse student populations, including adult and military learners.
Strong customer service orientation with the ability to build rapport and trust.
Detail-oriented with strong organization and time‑management skills.
Ability to adapt quickly in a fast‑paced environment.
Demonstrated integrity, professionalism, and confidentiality.
Education & Experience Requirements
Bachelor's degree required; Master's degree preferred.
Five to seven years of progressively responsible experience in higher education enrollment or admissions.
Experience supervising staff, managing performance, and driving KPI-based outcomes.
Experience with presentations, reporting, and operational processes.
Physical Requirements
Extended periods of phone and computer work.
Occasional lifting of 25-35 lbs.
Ability to sit or stand for long periods.
WORK LOCATION: To be considered for this position applicants must reside in one of the following states: AL, AK, AZ, AR, CO, CT, FL, GA, IL, IN, IA, KY, LA, MD, MA, MI, MN, MS, MT, NV, NH, NJ, NM, NY, NC, OH*, OK, PA, RI, SC, TN, TX, UT, VA, WV, and WI.
NOTICE:
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Saint Leo University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success.
Why Work at Saint Leo?
What it's Like to Work Here: Ask our employees and the one word they'd use to describe working at Saint Leo University is “Community.” Our team members all share the Saint Leo core values, positive attitudes, and problem-solving abilities, enabling them to provide excellent student centered service. Our mission is educating and preparing students for life and leadership in a challenging world. Thank you for your interest in joining the Saint Leo PRIDE!
We are committed to providing our employees with the support they need. At Saint Leo, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Available benefits based on employment status (Full Time vs Part Time).
FREE Tuition - Employee, Spouse, and Dependents*
Tuition Exchange Opportunity - Dependent of Employees*
Generous Paid Leave - Sick, Vacation, and Holidays
Comprehensive Group Health Plan (Medical, Dental, and Vision)
Group Medical Plan includes Teledoc, Surgery Plus, Wellness Incentive Program and more!
100% Employer-Funded Health Reimbursement Account
100% Employer-Paid Short Term Disability Insurance
100% Employer-Funded Employee Assistance Program (healthcare and dependent options)
Employer-provided life insurance
Discounted On-Campus Dining Meal Plans
Nationwide Pet Insurance
Flexible Spending Accounts
403b Retirement Plan
Wellness Center
*Eligibility based on meeting required service period
2025 ICUBA Benefits Guide_St Leo
$43k-77k yearly est. Auto-Apply 22d ago
Applied Public Policy Graduate Fellow
University of Massachusetts 4.1
Remote or Quincy, MA job
Shift: Day Exempt/Non-Exempt: Exempt Business Unit: ForHealth Consulting Department: ForHealth Consulting - Workplace Equity & Inclusion- W407980 Job Type: Full-Time -W60- Non Unit Professional
Num. Openings: 1
Post Date: Dec. 19, 2025
Work Location: Hybrid
Salary Minimum: USD $68,000.00
Salary Maximum: USD $74,000.00
The Applied Public Policy Graduate Fellowship, under the direction of the Executive Director of Workplace Equity and Inclusion or Designee, offers a unique opportunity for currently enrolled graduate students and recent masters or doctoral graduates to gain hands-on experience in health and human services policy, financing, research, and service delivery.
This fellowship, lasting up to two years, places Fellows within the Massachusetts state health and human services agency (MassHealth), where they will contribute to meaningful projects that require advanced analytical, research, and communication skills. Fellows will participate in professional development, mentoring, and networking opportunities and present their findings through at least two policy-focused presentations.
This is a hybrid position requiring Fellows to work on-site at the MassHealth office in Boston two days per week. Remote work requires a private, secure space with reliable internet and adherence to data privacy standards.
Applicants must be authorized to work in the U.S. for the two-year program duration. Work authorization must extend beyond the host institution of the applicants current or previous degree program.
The Fellows will be assigned to one of these MassHealth departments:
* Office of Accountable Care and Behavioral Health: contributes to improving and streamlining whole-person, member-centric care including behavioral health, physical health, and health related social needs for non-dual eligible MassHealth (Medicaid) members, through coordinated and aligned fee-for-service and managed care policy, plan management, and performance engagement.
* Office of Long Term Services and Supports: contributes to managing a robust system of support for members of all ages who need services to enable them to live with independence and dignity in their daily lives, participate in their communities, and increase their overall quality of life.
* Perform complex executive and administrative tasks with independence, prioritization, and decision-making.
* Utilizing evidence-based methodologies, conduct advanced research to support the development of innovative health and human services initiatives, policies, and departmental objectives.
* Coordinate and participate in stakeholder engagement activities to gather input and build partnerships that inform policy development.
* Perform in-depth data analyses, create comprehensive reports, and develop visualizations to communicate findings clearly and effectively.
* Manage and implement project tasks efficiently, ensuring completion within established timelines and maintaining regular communication with supervisors and mentors regarding progress.
* Participate in professional development, networking, and educational activities, and contribute to knowledge-sharing efforts within the fellowship cohort and the broader organization.
* Ensure compliance with all data privacy and security requirements, maintaining confidentiality and upholding organizational standards in all work environments.
* Take on additional responsibilities as needed to support MassHealth's mission and departmental goals.
REQUIRED EDUCATION AND EXPERIENCE:
* Master's Level Degree (or Masters Degree Candidate with 21+ Credits earned); Applicants must have completed their masters degree, or may be a currently enrolled graduate student with at least 21 earned credits.
* Advanced analytical and communication skills
* Strong attention to detail and ability to synthesize information from diverse sources.
* Proficiency in Microsoft Office and standard office tools.
* Reliability and ability to set consistent work hours.
PREFERRED EDUCATION AND EXPERIENCE:
* Earned Doctorate, Certificate of Advanced Graduate Studies Applicants may have completed their masters degree, or doctoral coursework, Certificate of Advanced Graduates Studies (CAGS), or doctoral degree, or be in the final semester of their masters or CAGS, or in the final year of their doctoral or other advanced degree coursework.
* Experience working at the intersection of health care and social services.
* Familiarity with Massachusetts health care and/or social services sectors.
* Background in policy design, data analysis, or project implementation.
Posting Disclaimer:
This job posting outlines the primary responsibilities and qualifications for the role but is not intended to be an exhaustive list. Duties and expectations may evolve in response to the needs of the department and the broader institution.
In alignment with our commitment to pay transparency, the base salary range for this position is listed above (exclusive of benefits and retirement). At UMass Chan Medical School, final base salary offers are determined based on a combination of factors, including your skills, education, and relevant experience. We also consider internal equity to ensure fair and consistent compensation across our teams.
Please note that the range provided reflects the full base salary range for this position. Offers are typically made within the midrange to allow for future growth and development within the role.
In addition to base pay, UMass Chan offers a comprehensive Total Rewards package, which includes paid time off, medical, dental, and vision coverage, and participation in a 401(a)-retirement plan, with the option to contribute to a voluntary 403(b) plan.
UMass Chan welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.
$68k-74k yearly 13d ago
Disability Assistant-Hybrid
University of Massachusetts 4.1
Remote or Westborough, MA job
Shift: Day Exempt/Non-Exempt: Non Exempt Business Unit: ForHealth Consulting Department: ForHealth Consulting - Disability Services - W401800 Job Type: Full-Time -W28-SHARE
Num. Openings: 2
Post Date: Dec. 1, 2025
Work Location: Hybrid
Salary Minimum: USD $38,604.80/Yr.
Salary Maximum: USD $47,528.00/Yr.
POSITION SUMMARY:
Under the general supervision of the Clinical Manager or designee, this position provides direct administrative support and services necessary for the completion of professional medical responsibilities and functions for DES skilled professional medical personnel (SPMP), i.e. DES Physician and Psychologist Advisors, Disability and Appeals Reviewers, Program Managers and the Clinical Manager. The Disability Assistant makes complex decisions regarding protected healthcare information, based on the Federal Health Information Portability and Accountability Act of 1996 (HIPAA). This position is responsible for exercising judgment on all administrative and clerical aspects of the case in conjunction with and at the direction of DES SPMP. The Disability Assistant is a primary customer service interface for DES SPMP with clients and external agencies.
MAJOR RESPONSIBILITIES:
* Initial review of all disability supplements for accuracy, completeness, and alerting SPMP of priority cases and of important clinical information contained in cases.
* Make complex decisions regarding privacy matters associated with the clients case, including determination of who DES may exchange information with regarding the clients case, what information may be mailed, and what is required, by HIPAA, to allow conversations to take place. These decisions are conveyed to SPMP through detailed case notes and individual consultation.
* Follow HIPAA regulations for protected healthcare information, requests clinical information from all treating sources listed on case initiation documents.
* Determine if requests for information are legally complete, communicate with agencies about cases that do not meet HIPAA requirements for protected healthcare information and consult with SPMP about decisions regarding whether to return to cases to the agencies or clients for further development.
* Telephone contact with clinical treating sources to assure timely receipt of clinical information at the request and direction of SPMP.
* Review information in external databases such as the Massachusetts Medicaid Information System and MassHealth MA21databases in order to identify cases that SPMP could complete quickly.
* Complete initial distribution of new cases to appropriate staff under the direction of and using criteria developed by SPMP.
* Receive and process returned mail, judge its impact on the case, and work closely with SPMP on follow up action.
* Coordinate transportation of clients to consultative examinations and provide feedback to SPMP on unusual circumstances that would impact the review process.
* Provide both incoming and outgoing telephonic customer service and support functions.
* Make decisions for rescheduling of clients clinical evaluations, based upon agency guidelines and provides input and feedback to SPMP.
* Perform other duties as required.
REQUIRED QUALIFICATIONS:
* Associates degree in business or a related field, or equivalent
* 3-5 years of office experience, preferably in a medical setting
* Knowledge of HIPAA laws and regulations
* Proficient in Word, Access, Excel and Outlook
* The ability to interpret complex HIPAA regulations for clients, and agencies
* Strong phone customer service and problem solving abilities in order to educate clients and other external customers about the disability review process
* Ability to handle confidential information with discretion.
Posting Disclaimer:
This job posting outlines the primary responsibilities and qualifications for the role but is not intended to be an exhaustive list. Duties and expectations may evolve in response to the needs of the department and the broader institution.
In alignment with our commitment to pay transparency, the base salary range for this position is listed above (exclusive of benefits and retirement). At UMass Chan Medical School, final base salary offers are determined based on a combination of factors, including your skills, education, and relevant experience. We also consider internal equity to ensure fair and consistent compensation across our teams.
Please note that the range provided reflects the full base salary range for this position. Offers are typically made within the midrange to allow for future growth and development within the role.
In addition to base pay, UMass Chan offers a comprehensive Total Rewards package, which includes paid time off, medical, dental, and vision coverage, and participation in a 401(a)-retirement plan, with the option to contribute to a voluntary 403(b) plan.
UMass Chan welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.
$38.6k-47.5k yearly 60d+ ago
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