Southern States Cooperative jobs in Richmond, VA

This job description is a summary of essential job functions necessary for the satisfactory performance of this position. Reasonable accommodation may be made to enable those with disabilities to perform the essential job functions. Job functions may vary by location. General Summary Operates box trucks, pick-up trucks, flat beds, and/or other vehicles to transport merchandise between SSC facilities and customer farms, production sites, and residences. Delivers, handles, loads and unloads a variety of packaged merchandise, including: seed, fertilizer, crop protectants and other treatment products, as well as feed, farm supplies, equipment, and/or plant material. Performs minor repairs and general maintenance on delivery vehicles to ensure good operating condition. Depending upon location, may also perform customer support, inventory management, and/or merchandising functions. Effectively operates a forklift and other industrial equipment. Commercial Driver's License not required. Essential Job Functions * Prepare merchandise for delivery. Verify receipts or load documentation and inventory availability. Inspect items for damage prior to loading. Merchandise varies by location, and products may include: seed, fertilizer, crop protectants and other treatment products, as well as feed, farm supplies, equipment, and plant nursery items. * Utilize forklifts, pallet jacks and other equipment as well as proper manual lifting techniques to load and unload boxes, bags, pallets, bulky items, equipment, and/or plant material on to and off of delivery vehicles. * Safely operate SSC box trucks, pick-up trucks, flat beds, and/or other motorized vehicles. Deliver merchandise to customer farms, production sites, and residences in accordance with SSC polices, DOT regulations and local traffic laws. Maintain an on-time delivery schedule. Vehicles may vary by location. * Represent SSC in a positive manner through professional and courteous communication with customers. Review shipping documentation, product information, and account details with customers during deliveries. * Confirm future delivery needs with customers. Assess whether companion products or additional equipment and services may be useful. Make genuinely helpful recommendations and identify opportunities to sell additional merchandise or services. * Perform minor repairs and general maintenance to keep vehicles and equipment in good working condition. Regularly update vehicle maintenance logs. Notify supervisor of vehicle and equipment service needs to ensure timely repair or replacement. * May also perform the following functions depending upon division, location, and business need: * Provide prompt and courteous customer support. Assist customers with locating merchandise, lifting and accessing products, filling orders, and loading merchandise into their vehicles. Verify invoices to ensure proper merchandise and quantities are loaded. Effectively secure loads. * Receive merchandise deliveries according to established procedures. Unload pallets, boxes, bulk, and/or large items utilizing proper equipment (forklift, front-end loader, skid loader, pallet jack, etc.) and manual lifting as appropriate. Count and verify accuracy of delivery by comparing to purchase orders and reviewing shipping documents. Inspect items for damage or defects. Notify supervisor immediately of shipping errors, damage to materials, and product quality issues. * Safely move merchandise throughout the facility utilizing proper equipment, including manual lifting. Perform full pallet put-away, accurately storing merchandise in warehouse racking or other designated locations. Manually stack down mixed pallets, sorting merchandise for storage or showroom replenishment. * Assist facility team members in taking physical inventory according to established guidelines. * Perform showroom replenishment. Safely move merchandise to the showroom utilizing proper equipment and/or manual lifting. Stock merchandise ensuring shelves and displays are neatly faced and organized and that items are accessible to customers. Perform recovery according to facility procedures. * Reconfigure store shelving, build endcaps, and assist with creating merchandise displays. Read and interpret merchandising diagrams (plan-o-grams). * Perform regular inspections of forklifts and other industrial equipment according to facility guidelines. Identify and report maintenance needs to supervisor. May assist with maintenance of equipment as needed. * Fill propane cylinders. Operate all propane-related equipment according to established procedures and safety protocols, and in compliance with training and licensing requirements. * Perform lawn care, snow removal, painting, and a variety of other general maintenance assignments as determined by location needs. * Perform daily housekeeping duties according to facility procedures to ensure a neat, clean and welcoming environment. * Work safely as to not cause harm to yourself, customers and property, co-workers, equipment, or merchandise. Utilize Personal Protective Equipment (PPE) as required. Operate all equipment and vehicles according to SSC policy and government regulations. Comply with OSHA regulations, Southern States Environmental Health and Safety (EHS) standards, work rules and policies. * Perform all other job functions as assigned. Education: Requires a High School Diploma or General Education Degree (GED) Experience: Requires six (6) months of work experience operating delivery vehicles (box trucks, pick-up trucks, flat beds, and/or other vehicles) and/or performing warehouse functions, with demonstrated customer service skills and a valid driver's license. Requires experience operating industrial equipment including forklift. Previous Southern States work experience a plus. Licenses &Certification: Requires Forklift Certification (or ability to obtain within a given period) May require Propane Certification (or ability to obtain within given period) Requirements * This position requires the safe operation of a motor vehicle to perform essential job functions and mandatory compliance with the SSC motor vehicle safety policy * Able to effectively operate a forklift, front-end loader, pallet jack, skid loader and/or other industrial equipment * Able to learn, understand and follow safety, quality control and operating procedures at all times * Able to learn and effectively apply knowledge of a variety of agricultural products and services * Able to utilize GPS equipment * Able to effectively communicate with customers * Able to apply logic and understanding to carry out instructions provided in written, oral, or diagram form * Able to add, subtract, multiply, divide and calculate percentages using whole numbers, common fractions and decimals * Computer literacy to operate SSC business systems * Attention to detail * Able to speak, read, write the English language in a proficient manner * Able to complete logs and paperwork in a legible, organized, and timely manner * Able to calmly and effectively work with time constraints and deadlines * Able to demonstrate team work and flexibility to meet customer and business needs * Able to work extended hours to meet business demands especially during peak seasons Work Environment Performs essential job functions in a variety of settings depending upon location, including: driving SSC delivery vehicles, a warehouse environment (not climate controlled experiencing seasonal temperatures and humidity), a sales showroom, and outdoors where there may not be protection from weather conditions. May be exposed to hazards including: * Moving mechanical parts and vehicles * Vibrations associated with operating a motor vehicle throughout the workday * Dust, odors, fumes and hazardous chemicals associated with handling fertilizer, crop protectants, feed, seed, and other agricultural, residential, animal care and home care products * Draughts, temperature changes and wet floors * Noise levels where hearing protection is optional per PPE Plan Schedule will vary based upon location. Must be able to work an alternate shift or schedule as determined by business need. Overtime may be required. Ability to report to work in adverse weather conditions is required. Physical Activities & Requirements * Continuously bend, crouch, stoop; drive motorized equipment; manual dexterity (fingers and hands) for controls, tools and equipment; reach with arms and hands for extended periods while driving and operating equipment; utilize hands in repetitive motion; utilize eye/hand/foot coordination; twist back and neck. Pull, push, lift, carry up to 50 pounds. * Frequently balance, kneel, shovel, stack, sweep; climb in and out of vehicle throughout the shift; stand and walk for extended periods on uneven surfaces; utilize feet in repetitive motion. Pull, push, lift, carry 50-80 pounds, may be assisted. * Occasionally pull, push, lift, carry 80-100 pounds, may be assisted. Must be able to hear vehicle and equipment sounds, co-workers and radio. Must be able to speak to co-workers and customers regarding operations and safety. Specific vision abilities required by this position include: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Tools & Equipment Tools & Equipment will vary with essential job functions, including but not limited to: Motor vehicles, hand held scanner, hard hat, steel toe shoes, safety glasses, gloves, scale, utility knife, forklift, front-end loader, pallet jack, skid loader, manuals, forms, spreadsheets, logs, diagrams, computer, printer, telephone, writing instrument. Additional personal protective equipment as required by any and all product warning labels. Southern States Cooperative is an Equal Opportunity Employer and does not discriminate against individuals based on their race, color, religion or belief, national or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity, veteran status, family medical history or genetic information, or any other status protected by federal, state or local laws, or regulations. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, functions and skills required for this job. Functions and requirements may change at any time with or without notice.

Retail Key Holder Reports to Store Manager: For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear and accessories for the entire family. As a Retail Key Holder, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty. To be successful in this role the role you will: * Inspire store team to achieve their best performance * Execute to maximize growth and potential * Create an engaged and inclusive store environment * Elevate the customer experience through operational excellence * Exceed customer expectations in all interactions Leadership: * Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty. * Models company values and leads by example as an active coach. * Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business. * Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment. Performance: * Supports the management team in the achievement of store business plans, including sales, customer service and operational goals. * Understands how to leverage store reports to understand decisions made to drive the store business. * Participates in driving business outreach opportunities and communicates leads to Store Manager. * Identifies performance opportunities and partners with management team to contribute to development plans. Operational Excellence: * Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise. * Assists management team with training store staff on all internal operational functions as assigned. * Stays informed on corporate communication, directives, initiatives, policies and procedures. * Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned. Workplace: * Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued. * Supports a culture of learning and development, ensuring training tools are leveraged. * Serves as a role model to all store team members and provides enthusiastic motivational leadership. * Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives. Customer Experience: * Assists in training the store team on customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score. * Leverages customer feedback to prevent or resolve customer concerns. * Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction. Qualifications: * Minimum of 1 year of Retail or Sales experience. * Creative individual who demonstrates good judgement and is tuned-into the pulse of the business. * Self-motivated, results oriented, strategic thinker. * Strong organizational and leadership skills. * Excellent written and verbal communication skills. * Demonstrates active listening and problem-solving skills. * Proven ability to train and develop high performing store teams. * Proficient in technology systems, applications, Microsoft Office, and video conferencing. * Ability to operate a computer and POS System. Physical Requirements * Ability to stand and walk for the majority of work shifts, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.

Reports to Regional Manager: As a Store Manager you are expected to lead your store team to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence. This includes recruiting, hiring, and training a store team to achieve an exceptional customer experience. To be successful in this role the role you will: * Inspire store team to achieve their best performance * Execute to maximize growth and potential * Create an engaged and inclusive store environment * Elevate the customer experience through operational excellence * Exceed customer expectations in all interactions Leadership: * leads store staff in meeting sales, service, and operational expectations. * Sets clear performance expectations and makes sure store team is trained in sales, customer service, and operations to meet company standard. * Models company values and leads by example as an active coach. * Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business opportunities. * Guides team to identify, recommend and implement changes to improve productivity. * Takes the lead role in recruiting for store and embraces diversity by creating an inclusive store environment. Performance: * Achieves store business plans, including sales, customer service and operational goals. * Develops game plans and follows up on execution to maximize sales and drive consistent performance results. * Partners and presents opportunities with fact-based information and recommendations while leveraging data (store reports) to make the right decisions. * Participates in driving business outreach opportunities and communicates leads to Multi-Unit Manager and Business Outreach team. * Identifies performance opportunities and partners with Regional Manager to develop a plan to address and manage issues effectively. Operational Excellence: * Ensures store schedule accuracy to ensure proper staffing to effectively execute initiatives, Ship-from-Store, operational tasks and maintains proper sales coverage to deliver on the customer promise. * Ensures store staff is trained on all internal operational functions. * Stays informed on corporate communication, directives, initiatives, policies, and procedures. * Implements store programs to increase efficiencies in sales, service, operations, and branding. Workplace: * Create an engaged and inclusive store environment where opinions and contributions are recognized and valued. * Create a culture of learning and development, ensuring training tools are leveraged. * Serves as a role model to all store team members and provide enthusiastic motivational leadership. * Creates a steady pipeline of external talent through recruitment. * Holds regular store meetings ensuring all store team members are up to date with all company directives. Customer Experience: * Ensures store team is trained on the customer service expectations and creates an exceptional customer experience. * Leads store team to exceed customer expectations and achieve a high Net Promoter Score (NPS). * Leverages all customer feedback to take appropriate actions and prevent or resolve customer concerns. * Ensures the store is visually set to brand standards and marketing initiatives are executed per company direction. Qualifications - External Qualifications: * Minimum 3-years' experience leading, managing, and developing retail teams. * Creative individual who demonstrates good judgement and is tuned into the pulse of the business. * Self-motivated, results oriented, strategic thinker. * Strong organizational and leadership skills. * Excellent written and verbal communication skills. * Demonstrates active listening and problem-solving skills. * Proven ability to train and develop high performing store teams. * Proficient in technology systems, applications, Microsoft Office, and video conferencing. * Ability to operate a computer and POS System. Physical Requirements * Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.

Demonstrates the ability to learn and develop skills to effectively perform a specialized role or to cross-train in multiple areas. Relies on ability to work well in a team environment, prioritize customer needs and adhere to operating procedures. Performs work under direct supervision. Essential Job Functions This position may include essential job functions similar to: cashier, merchandising and sales, warehouse, plant nursery. Job descriptions for these roles are available through the Human Resources Division. Essential Job Functions vary by location and may include: Greet customers in a welcoming and professional manner. Utilize customer-focused interpersonal skills including smiling, making eye contact, meeting them in aisle when possible, helping lift products as necessary, providing appropriate attention including when assisting more than one customer at time, acknowledging they will be assisted soon if waiting, and thanking each one for their business. Assist customers with quickly locating merchandise in the showroom. Introduce customer to a senior team member when specialized assistance is needed. Replenish, face and organize merchandise on shelving. Move inventory utilizing proper lifting techniques and equipment in accordance with facility procedures. Assist with signage, pricing and shelf labeling. Ensure a neat and professional presentation according to facility procedures. Process checkout transactions utilizing point of sale equipment, including: cash registers, hand held scanners and credit/debit card terminals. Accurately handle cash and make change. May perform more complex transactions with assistance, including exchanges, returns, discounts and markdowns. Fill customer orders accurately with merchandise from showroom floor and/or warehouse. Effectively utilize proper equipment and tools. Load customer vehicles as needed. Receive merchandise into the warehouse. Inspect shipments and paperwork to verify order accuracy and ensure product quality. Escalate order errors or damage to appropriate team member. Effectively utilize forklifts, pallet jacks and other equipment to unload and store merchandise in proper warehouse location. Stage merchandise for showroom restocking, upcoming deliveries and loading customer vehicles. Assist with physical inventory counts in the showroom and/or warehouse. Answer incoming telephone calls in a professional and courteous manner. Communicate information regarding order status, product availability, current sales, promotions and store events. Maintain the health and overall appearance plant material in the garden center. Perform deadheading, pruning, regular watering, movement and rotation of plants in optimum sun/shade locations. The essential functions below are required for all locations: Demonstrate initiative to learn and effectively apply knowledge of standard operating procedures. Develop skills for successful customer sales, merchandising, inventory support and/or facility maintenance. Learn and effectively operate assigned tools and equipment, including point of sale terminals, hand held scanners, forklifts, pallet jacks and other related equipment. Communicate regularly with co-workers and supervisor about current assignments. Contribute to department efforts as an active team member. Provide assistance to co-workers and request support as needed. Actively participate in on-the-job training, on-line courses, formal and informal classes and/or coaching opportunities offered by SSC and as required by supervisor. Monitor entrances and exits in an effort to promote store safety, security and to minimize merchandise loss. Escalate potential security concerns to store leadership. Perform daily housekeeping duties according to facility procedures to ensure a neat, clean and welcoming environment. Perform work safely as to not cause harm to yourself, co-workers, equipment, or inventory. Utilize Personal Protective Equipment (PPE) as required. Operate all equipment according to SSC policy and government regulations. Comply with OSHA regulations, Southern States Environmental Health and Safety (EHS) standards, work rules and policies. Perform all other job functions as assigned. Experience: Requires effective communication skills. Prefer familiarity with agriculture, plant science, equine, livestock, pet care, or retail and inventory management. Requirements - complexity of requirements increases with grade level Able to learn and consistently demonstrate knowledge of and compliance with facility guidelines and standard operating procedures Able to learn and effectively apply knowledge of a variety of merchandise Able to learn and effectively utilize equipment and tools including forklift and/or point of sale terminal Able to add, subtract, multiply, divide and calculate percentages using whole numbers, common fractions and decimals Attention to detail when handling inventory, equipment and tools, or cash transactions Able to consistently demonstrate customer-focused interpersonal skills Able to demonstrate team work and flexibility to meet customer and business needs Able to speak, read, write the English language in a proficient manner Able to work extended hours and/or alternate schedules Work Environment Performs essential job functions in multiple environments, including: climate controlled, warehouse subject to seasonal humidity and temperature changes, and outdoors not protected from weather conditions when accessing merchandise, equipment or tools. May be exposed to hazards including: Drafts, temperature changes and wet floors due to facility doors opening during adverse weather and due to merchandising and care of plant material Merchandise, supplies and tools with sharp edges or containing hazardous materials Dust, odors, fumes and hazardous chemicals associated with sales and storage of dry and liquid fertilizers, crop protectants and other agricultural, residential, animal care and home care products Physical Activities & Requirements Physical activities and requirements will vary with essential job functions. Continuously bend and stoop; manual dexterity (fingers and hands), handle and utilize repetitive hand motion with merchandise and tools; reach with arms and hands for extended periods; stand and walk for extended periods, at times may be on concrete or uneven surfaces; utilize eye/hand coordination; twist back and neck. Pull, push, lift, carry up to 50 pounds. Frequently climb, crouch, stack, and sweep. Driving may be required and can vary from continuous to occasionally. Pull, push, lift, carry 50-80 pounds, may be assisted. Occasionally balance, kneel and shovel. Pull, push, lift, carry 80-100 pounds, may be assisted. Must be able to speak to co-workers and customers regarding operations and safety. Must be able to hear customer service phone calls, hand held radio, equipment and vehicle sounds. Specific vision abilities required by this position include: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Southern States Cooperative is an Equal Opportunity Employer and does not discriminate against individuals based on their race, color, religion or belief, national or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity, veteran status, family medical history or genetic information, or any other status protected by federal, state or local laws or regulations.

Assists with compliance requirements of federal, state, and local laws and regulations regarding application of, filing of, and payment of business licenses and indirect taxes for over 80 Southern States Cooperative locations and over 45 Member Cooperative locations. Requires the ability to work independently, monitor filing requirements and meet deadlines for numerous locations in multiple states, to avoid penalties. Assists with account reconciliations and analysis as needed. Essential Job Functions File and/or direct the filings and payments of business licenses for the numerous Southern States Cooperative and Member Cooperative locations Prepare and file personal property tax returns with state and local tax agencies Remit payments of real estate and personal property taxes with considerations to efficiency while mindful of cash flow Prepare sales and use tax returns as assigned Promptly respond to various requests from operations, including sales tax exemption certificates Prepare journal entries when needed and reconcile general ledger accounts as assigned Field and assist with audit requests and preparation Participate in ad hoc projects, research and analysis as assigned Qualifications Bachelor's degree in Accounting One to two years of indirect tax experience preferred Requirements Ability to handle multiple tasks in conjunction with various tax filing deadlines. Strong written and verbal communication skills. Ability to work independently and prioritize work Strong Microsoft Excel skills Work Environment Job functions are performed in an office environment Physical Activities & Requirements While performing the essential job functions of this position, the following is required: Continuously Manual dexterity (fingers and hands), reach with Arms & Hands, Repetitive Motion Feet & Hands, Sit Frequently Walk Occasionally Balance, bend, drive, stand, twist back & neck, crouch, kneel, stoop Must be able to speak to co-workers and customers regarding day-to-day business operations. Tools & Equipment Computer, printer, phone

Physical Requirements • Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law. Retail Suit Sales Consultant For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear and accessories for the entire family. We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best. We Have Immediate Openings - Start Right Away! • Competitive hourly rates • Flexible schedules to meet your availability! • Tuition reimbursement • Generous employee discount on first purchase • Ongoing discounts on purchase made at any Tailored Brands store. What You Bring\: • Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day. • Desire to learn and adapt to new programs. • Ability to work well and consult with associates at all levels and contribute to a positive work environment. Our Retail Sales Consultants are responsible for all aspects of the customer experience within multiple businesses (retail, rental, custom, and omni-channel) within a store location including, but not limited to: • Engage as a member of a high-performing team through trust, commitment, and a focus on results. • Build a relationship with your customer from greeting through post-sale contact. • Consistently demonstrate the benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals. • Continuously encourage and participate in team selling and positively impact the achievement of the store sales volume and metrics goals. • Assist with visually merchandising, set up, and other store-related projects, as well as conducting merchandise stock counts, and assist with monitoring and maintaining the fitting room areas including returning merchandise to the sales floor. • Handle stand operating procedures for customer purchases, exchanges, store credits and returns at the point of sale in the store.

Are you interested in joining an industry leader who is passionate about growth? Southern States Cooperative is a retail agriculture cooperative serving the agronomy, energy and farm supply needs of its members and customers across eight states in the Southeastern United States. At Southern States Cooperative (A Farmer Owned Cooperative since 1923); we serve a wide range of farm inputs including: fertilizer, seed, livestock feed, pet food, animal health supplies, and petroleum products, as well as other items for the farm and home. We are focused on helping our employees and our customers grow, by being the very best at offering challenging and rewarding career opportunities to our employees and providing superior products, services and growing solutions for our valued customers. We want to hear from you, so come grow with us!!! How you will impact Southern States Cooperative: Performs a variety of retail operations functions to ensure sales readiness and customer support at Southern States Cooperative, Inc. (SSC) service and cooperative locations. Job functions vary by location and generally include: receiving merchandise and maintaining warehouse inventory, stocking shelves and supporting merchandising efforts, maintaining showroom appearance, filling customer orders and providing loading assistance, and performing general facility maintenance. Effectively operates a forklift and other industrial equipment. Demonstrates excellent customer service skills. Maintain regular communication with store leadership to receive daily assignments and provide timely information regarding receiving and inventory supply, customer orders, showroom appearance, facility maintenance, safety, loss prevention, and other factors critical to daily operations. What you need to succeed: Education: Requires a High School Diploma or General Education Degree (GED) Experience: Prefer previous experience in a warehouse handling inventory and operating industrial equipment including forklift, front-end loader, pallet jack, and/or skid loader. Customer-focused communication skills, familiarity with agricultural industry, and/or previous Southern States work experience a plus. Some of the many benefits we offer: Medical, Dental & Vision Insurance 401(k) Plan with Company Match Health Care Flexible Spending Account Dependent Care Flexible Spending Account Short Term Disability Long Term Disability Life Insurance Accident Death and Dismemberment Insurance Paid Time Office Vacation Buy-Back Company Holidays Tuition Assistance Employee Assistance Program Legal Services Long Term Care Insurance Pet Insurance Employee Merchandise Discounts Wellness Program Volunteer Program Employee Referral Bonus Program Southern States Cooperative, Inc., is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against individuals based on their race, color, religion or belief, national or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity, veteran status, family medical history or genetic information, or any other status protected by federal, state or local laws, or regulations.

Operates a commercial motor vehicle to transport agricultural products between Southern States Cooperative, Inc. (SSC) facilities and to customer sites within a designated region. Load types may include dry and liquid bulk products, equipment, and/or packaged merchandise. Products are based on division and facility location, and range from fertilizer, crop protectants and treatment products, to feed, seed, and farm supplies. Represents SSC in a professional manner to customers. Assists with various warehouse and facility operations. Strictly adheres to government regulations and SSC operating procedures while working independently. Vehicles meet Class B designation from the Federal Motor Carrier Safety Administration (Any single vehicle with a GVWR of 26,001 or more pounds, or any such vehicle towing a vehicle not in excess of 10,000 pounds GVWR). Essential Job Functions * Communicate with facility management and counterparts to assess daily merchandise delivery and operations needs. Assist with planning delivery schedules and routes. * Safely operate SSC commercial vehicles to transport bulk loads, including dry and liquid fertilizer, anhydrous ammonia (NH3), crop protectants and other treatment products, palleted merchandise, farm supplies, and related equipment to proper destinations in accordance with SSC polices, DOT regulations and local traffic laws. * Load or assist with loading of dry and liquid bulk products. Verify load documentation and inventory availability. Effectively operate equipment controls on vehicle and at facility according to standard operating procedures for bulk loading. Monitor scales, meters, gauges, and terminal controls to verify weight/quantity. Utilize proper equipment to load or assist with loading palleted merchandise, equipment, and farm supplies. * Off-load or assist with off-loading merchandise at destination by dispensing from tank or utilizing forklift and material handling equipment to unload palleted merchandise, equipment and farm supplies. Review shipping documentation with customers. May load bulk fertilizer and crop protectant products into spreading vehicles. * Perform pre- and post-trip vehicle safety inspections. Maintain mileage and fuel logs. Review and complete shipping documentation including bills of lading, reports, documentation, and automated systems accurately and in a timely manner according to standard operating procedures for documentation. Review all documents prepared by receiving team members. * Represent SSC in a positive manner through professional and courteous communication with customers and business partners. Review account details with customers during deliveries. Provide information on delivered products and equipment. Collect account payments. Confirm future deliveries with customers to maintain their required inventory. * Properly utilize and maintain equipment and vehicles. Perform routine preventive maintenance and repair to keep equipment and vehicles in good working condition. Notify supervisor of vehicle and equipment service needs to ensure timely repair or replacement. * Depending upon location and business need, may perform a variety of functions to assist team with daily operations, including but not limited to: taking soil samples at customer locations, mixing bulk fertilizer according to custom formulas, loading customer vehicles, utilizing a forklift or other material handling equipment, and performing warehouse operations including receiving and inventory management. * Depending upon business need, may also operate box trucks, pick-up trucks, flat beds, and/or other vehicles to transport merchandise between SSC facilities and customer farms, production sites, and residences. Deliver, handle, load and unload a variety of packaged merchandise, including: seed, fertilizer, crop protectants and other treatment products, as well as feed, farm supplies, equipment, and/or plant material. * Maintain a clean and orderly work area by keeping tools, equipment and supplies in proper places. Minimize waste and properly dispose of waste material. Perform all related cleaning of equipment, vehicle and work areas according to Housekeeping Plan and SSC procedures. * Perform work safely as to not cause harm to yourself, customers and property, co-workers, equipment, or inventory. Utilize Personal Protective Equipment (PPE) as required. Operate all equipment and vehicles according to SSC policy and government regulations. Comply with OSHA regulations, Southern States Environmental Health and Safety (EHS) standards, work rules and policies. * Perform all other job functions as assigned. Education: Requires a High School Diploma or General Education Degree (GED) Experience: Requires six (6) months of Class Bcommercial driving experience. Knowledge of agricultural industry and related products strongly preferred. Previous Southern States work experience a plus. Licenses: Licensing requirements vary by location and are based on state/federal regulations. Requires Commercial Driver's License (CDL) Class B May also require one or more of the following, or the ability to obtain: Hazardous Materials Endorsement, Tanker Endorsement, Licensing for Pesticides and related products, Propane Certification, Forklift Certification Requirements * This position requires the safe operation of a motor vehicle to perform essential job functions and mandatory compliance with the SSC motor vehicle safety policy * Must be licensed to operate vehicles meeting Class B designation from the Federal Motor Carrier Safety Administration (Any single vehicle with a GVWR of 26,001 or more pounds, or any such vehicle towing a vehicle not in excess of 10,000 pounds GVWR) * Able to effectively apply knowledge of a variety of agricultural products, services, and agricultural operations * Able to work well independently and follow safety, quality control and operating procedures at all times * Able to effectively operate a forklift, hand truck, pallet jack, and other industrial equipment * Able to effectively apply knowledge of how machines and mechanical processes work to troubleshoot and perform general maintenance and repair of equipment and vehicles * Able to communicate with customers in a professional manner * Able to utilize GPS equipment * Computer literacy to operate SSC business systems * Able to add, subtract, multiply, divide and calculate percentages in all units of measure, using whole numbers, common fractions and decimals * Attention to detail * Able to speak, read, write the English language in a proficient manner * Able to complete logs and paperwork in a legible, organized, and timely manner * Able to calmly and effectively work with time constraints and deadlines * Able to demonstrate team work and flexibility to meet customer and business needs * Able to work extended hours to meet business demands Work Environment Primarily performs essential job functions driving SSC commercial motor vehicles, in a warehouse environment that experiences seasonal temperatures and humidity, and outdoors where there may not be protection from weather conditions. Frequently exposed to hazards including: * Moving mechanical parts and vehicles * Vibrations associated with operating a motorized vehicle throughout the workday * Noise levels where hearing protection is optional per PPE Plan * Dust, odors, fumes and hazardous chemicals associated with warehousing, distribution, loading and unloading of fertilizer, crop protectants, feed, seed, and related products. Schedule will vary based upon location. Must be able to work an alternate shift or schedule as determined by business need. Overtime may be required. Ability to report to work in adverse weather conditions is required. Physical Activities & Requirements * Continuously bend, crouch, stoop; drive motorized equipment; manual dexterity (fingers and hands) for controls, tools and equipment; reach with arms and hands for extended periods while driving and operating equipment; utilize hands in repetitive motion; utilize eye/hand/foot coordination; twist back and neck. Pull, push, lift, carry up to 50 pounds. * Frequently balance, kneel, shovel, stack, sweep; climb steps in and out of vehicle throughout the shift; stand and walk for extended periods on uneven surfaces; utilize feet in repetitive motion. Pull, push, lift, carry 50-80 pounds, may be assisted. * Occasionally pull, push, lift, carry 80-100 pounds, may be assisted. Must be able to hear vehicle and equipment sounds, co-workers and radio. Must be able to speak to co-workers and customers regarding operations and safety. Specific vision abilities required by this position include: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Tools & Equipment Hard hat, steel toed shoes, safety glasses, gloves, front-end loader, forklift, pallet jack/handcart, manuals, forms, spreadsheets, telephone, writing instrument. Additional personal protective equipment as required by any and all product warning labels. Commercial motor vehicles and specialized tools and equipment, all of which may vary by location. Southern States Cooperative is an Equal Opportunity Employer and does not discriminate against individuals based on their race, color, religion or belief, national or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity, veteran status, family medical history or genetic information, or any other status protected by federal, state or local laws, or regulations.

Are you interested in joining an Energy industry leader who is passionate about growth? At Southern States Cooperative (A Farmer Owned Cooperative since 1923); we are focused on helping our employees and our customers grow, by being the very best at offering challenging and rewarding career opportunities to our employees and providing superior products, services and growing solutions for our valued customers. We want to hear from you, so come grow with us!!! How you will impact Southern States Cooperative: Develop new sales opportunities within assigned territory by prospecting and pursuing targeted new business. Negotiate and close new patrons to increase customer base year-over-year. Follow up on sales leads. Call or visit potential customers, initiate mailings and other related activities. Develop and leverage customer relationships with businesses and industry entities such as real estate companies, home builder associations and other trades and organizations to cultivate new business prospects. Participate in trade shows and other related events; actively participate in industry and civic organizations to continually build a professional network. Perform cold calling of prospects generated by external sources or leads. Follow-up on new accounts to gauge customer satisfaction. Manage existing customer relationships with regular courtesy contacts to ensure ongoing customer satisfaction with guidance from management Attend and participate in service and safety training and other educational programs offered by the company. Develop a unified working relationship with local store management and service/delivery personnel focused on customer service and growth as a top priority. Products will be sold at current store tier pricing levels unless otherwise approved by the store manager. Develop an account retention program that builds customer loyalty by conducting periodic visits with key accounts. Diligently document activity in Southern States' CRM system to drive successful sales calls. Territory area in the Greater Richmond Area. What you need to succeed: High School diploma with equivalent years of experience is required. “A Bachelor's or Associates degree in Business or related field is a plus. Valid Driver's License - Satisfactory Driving Record (MVR) Two years related work experience in energy/petroleum sales, logistics, distribution, equipment sales or a comparable field preferred. Experience with Agricultural products and operations is a plus Some of the many benefits we offer: Medical, Dental & Vision Insurance 401(k) Plan with Company Match Health Care Flexible Spending Account Dependent Care Flexible Spending Account Short Term Disability Long Term Disability Life Insurance Accident Death and Dismemberment Insurance Paid Time Office Vacation Buy-Back Company Holidays Tuition Assistance Employee Assistance Program Legal Services Long Term Care Insurance Pet Insurance Employee Merchandise Discounts Wellness Program Volunteer Program Employee Referral Bonus Program Southern States Cooperative, Inc., is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against individuals based on their race, color, religion or belief, national or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity, veteran status, family medical history or genetic information, or any other status protected by federal, state or local laws, or regulations.

Performs a variety of customer service and business office functions for a Southern States agronomy, farm supply, member co-op, and/or petroleum location. This multi-level role ranges from entry-level customer support and bookkeeping to senior-level customer relations, office administration, and coordination of high volume or large revenue orders. Retail business volume and number of locations supported are factors in determining level. Essential Job Functions (may vary based on location products and services) * Assist management and staff, vendors, suppliers, customers, sales team, and other business partners with inquiries regarding daily operations. Provide timely information requiring knowledge of SSC policies, orders, operations and current initiatives. Communicate in a courteous and professional manner. * Answer primary business phone and email account. Provide information regarding order status, product availability, services, and current initiatives. * Contact customers via telephone to assist with issues and questions about products and services. * Maintain web pages for location (microsites) and assist customers with their on-line portal. * Open, sort, and distribute US mail and parcel deliveries. Receive and process delivery tickets and work orders for a variety of products and related services. Accurately enter order information into the system and communicate details according to location/company procedures. Schedule delivery and/or service appointments for new and recurring orders. * Effectively perform various office accounting functions and system reconciliation according to established procedures. Support accounts receivable billing. Generate and distribute invoices in a timely manner. Enter and schedule accounts payable transactions to authorized vendors and agencies. Verify incoming and outgoing invoices for accuracy and pricing. Prepare, process, verify and deliver daily bank deposits to financial institution. * Prepare reports, spreadsheets, general correspondence, and other material. Draft timely responses to all inquiries. Proofread all materials for accuracy, spelling, grammar and layout. Ensure accuracy and clarity of final copy. * Maintain databases and master files from internal and external sources. Organize and accurately maintain large volumes of information including customer and inventory data. Regularly communicate with central office and other counterparts to ensure data integrity. Maintain confidential information relating to sales documents, transactions, and credit records. Comply with all policies and regulations regarding records storage. * Perform checkout transactions as needed, utilizing point of sale equipment including: cash registers, hand held scanners and credit/debit card systems. Accurately handle cash and make change. May perform exchanges, returns, discounts and markdowns. * Proactively identify opportunities to assist customers and facilitate efficient service. Assess the need for loading assistance, resolve customer pricing and merchandise inquiries, ensure merchandise is accessible to customers and offer assistance as needed. * Support the inventory management process. Monitor inventory levels in the system. Complete inventory after-counting to confirm shortages or overages. Monitor and track inventory receiving. * Maintain inventory of office supplies and place orders as needed. * Organize various events including conferences and meetings. Coordinate event scheduling, invitations, reservations, print materials, travel arrangements, and other event components. * Assist management with administrative aspects of hiring and onboarding new hires and temporary staff. Coordinate the employment process with Human Resources and appropriate managers. * Process payroll for location employees. Maintain payroll records and assist employees with general questions. * Support employees utilizing Knowledge Master Training. Maintain database of training for compliance and development planning to ensure employees are current on required training and licensing. * Prepare documentation for travel reimbursement and corporate credit card expenses. * Consistently demonstrate teamwork by supporting customers and coworkers. May provide assistance with a variety of functions to support the team, including but not limited to: sales support, scheduling and dispatching, warehouse inventory, customer vehicle loading, and/or housekeeping. * Work safely as to not cause harm to yourself, co-workers, equipment, or inventory. Comply with OSHA Regulations, Southern States Environmental Health and Safety (EHS) standards, work rules and policies. * Perform all other job functions as assigned. LEVELS II, III, IV -- Number of locations supported, location business volume, qualifications, and requirements are factors in determining level. Performs the above essential job functions as well as: * For multiple locations or a single location with significant business volume: provide comprehensive customer service and order processing, sales and service support, accounting, and office administration functions. Effectively apply operational expertise to handle increasing complexity and business volume. * Serve as liaison for external business partners (such as Asmark). Coordinate with a diverse group of industry professionals and corporate office contacts at various levels of the organization. Attend meetings and provide input on behalf of the location(s) as assigned. * Resolve escalated and complex customer issues with skill and diplomacy. Engage appropriate counterparts for resolution as necessary. * Assist manager with DOT Files. * Assist with various phases of collection on accounts receivable. * May serve as a key holder and perform related functions in accordance with safety and security policies. * Perform all other job functions as assigned. Requirements -- complexity of requirements increases with grade level * Effective knowledge of general accounting principles * Able to consistently apply business office and operations policies and procedures * Able to develop and apply knowledge of SSC products, services, and business systems * Able to communicate with customers and counterparts in a friendly, professional, and confident manner * Able to communicate clearly and effectively in writing and verbally * Operational knowledge of office equipment and tools including but not limited to fax machine, copier, printer, calculator, telephone system, spreadsheets, forms, and point-of-sale system * Computer literacy skills to effectively utilize the business systems and software including MS Office * Able to perform mathematical calculations with accuracy * Able to exercise discretion when working with sensitive and confidential information * Able to complete paperwork, reports, and other documentation in a legible, organized, and timely manner * Effective organizational skills and attention to detail * Able to prioritize and complete work within established deadlines * Able to maintain a high level of professionalism * Able to work in a fast paced team environment * Able to work extended hours to meet business demands * Able to speak, read, write the English language in a proficient manner * Valid driver's license may be required * Depending upon location, some travel may be required Work Environment Primarily performs essential job functions in an office environment. Occasionally performs essential job functions in a warehouse environment subject to seasonal temperatures and humidity. May be exposed to hazards including: * Merchandise, supplies and tools with sharp edges or containing hazardous materials * Dust, odors, fumes and hazardous chemicals associated with sales and storage of dry and liquid fertilizers, crop protectants and other agricultural products * Moving mechanical parts and vehicles, vibrations and electric current * Drafts, temperature changes and wet floors * Noise levels where hearing protection is optional per PPE Plan Schedule requirements will vary based on location. Extended hours and/or alternate work schedules may be required. Ability to report to work on time and in adverse weather conditions is required. Physical Activities & Requirements * Continuously balance; manual dexterity (fingers and hands) to manipulate, grasp, and handle, including repetitive motion; utilize eye/hand coordination. * Frequently sit, stand, walk, turn and twist head/neck and back/waist. * Occasionally, bend, climb, crouch, kneel, stoop, stack; reach with arms and hands; stand and walk on concrete when in the warehouse. Pull, push, lift, carry 10-35 pounds unassisted. Pull, push, lift, carry 35-50 pounds, may be assisted. Must be able to communicate with customers and counterparts regarding financial matters and sales orders, operations, and safety. Must be able to hear equipment and vehicle sounds in the warehouse. Specific vision abilities required by this position include: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Qualifications Education: Bachelor's degree in Accounting. CPA preferred. Experience: 1-2 years of experience in accounting, including experience with general ledger and account reconciliations. Tax compliance experience and experience working with Avalara software a plus. Requirements Ability to perform in a fast-paced environment. Ability to multi-task and prioritize effectively to meet deadlines. Attention to detail Excellent oral and written communication skills Proficient in Microsoft products Work Environment Job functions are performed in an office environment Physical Activities & Requirements While performing the essential job functions of this position, the following is required: Continuously Manual dexterity (fingers and hands), reach with Arms & Hands, Repetitive Motion Feet & Hands, Sit Frequently Walk Occasionally Balance, bend, drive, stand, twist back & neck, crouch, kneel, stoop Must be able to speak to co-workers and customers regarding day-to-day business operations. Tools & Equipment Computer, printer, phone General Summary Assist with the accounting and regulatory reporting requirements related to excise taxes, primarily related to energy products and heavy vehicles. Prepare monthly excise tax returns for Southern States and our Member Cooperatives, reconciling these returns to the general ledger. Review general ledger transactions, prepare journal entries as needed, and reconcile general ledger accounts at month end. Monitor changes to tax laws and tax rates related to excise taxes, and assist with detailed tax research as needed to comply with federal, state and local excise tax requirements. Assist with any system maintenance as needed for changes in these requirements. Essential Job Functions Prepare federal and state excise tax returns for Southern States and its member cooperatives, using Avalara software, and reconcile returns to the general ledger. Assist with the monitoring of activity in purchase order tax accounts daily to resolve any issues so that transactions are properly reported on returns in a timely manner. Work with manager to resolve processing issues at locations and tax billing issues with vendors. Prepare journal entries when needed. Prepare monthly account reconciliations for excise tax general ledger accounts. Record receipt of any refunds due from tax authorities and assist with resolving any discrepancies. Monitor changes in federal, state and local excise tax laws and rates, and assist with detailed research as needed to comply with tax laws. Assist with updating excise tax rates in the point of sale system. Proficiently use and maintain the point of sale system, to comply with regulatory reporting requirements. Assist Southern States locations and member cooperatives with excise tax questions or issues in a timely manner. Assist as needed with excise tax audits. Perform other duties as assigned by manager.

Leads daily dispatching operations for petroleum product delivery and service technicians. Plans, organizes, and effectively allocates resources and equipment to fill orders in a timely and reliable manner. Consistently demonstrates teamwork and customer service skills. Essential Job Functions -- complexity of essential job functions increases with grade level * Answer customer telephone calls for fuel delivery and equipment service. Ask questions to determine product needs, clarify equipment and repair concerns, and determine urgency. Provide product and service information to customers, including retail pricing. Effectively utilize customer relations skills to present SSC in a positive and professional manner. May handle escalated customer concerns and inquiries. * Accurately operate computer system to handle all facets of business at the location. May include creating new customers accounts. Handling issues for skipped deliveries, adding deliveries to dispatched routes and other items that occur. Maintain customer, tank and regulator records. * Organize fuel delivery by geographic area, degree days, Julian and product supply. Utilize routing system to maximize efficient delivery routes. Assign drivers based to ensure even distribution of workload and DOT compliance. Work to minimize overtime. Fuels may include heating oil, kerosene, gasoline, diesel, and/or propane, depending upon location. * Organize service tickets by geographic area or use of system routing. Prioritize repair, maintenance, or installation work. Assess the availability of parts and related equipment. Monitor service truck inventory levels. Assign service technicians based on even distribution of workload and appropriate service skills. Work to minimize overtime. * Continuously communicate via computer system, telephone, radio, and in-person with petroleum drivers, service technicians, and facility team members regarding daily fuel delivery and service dispatching. Obtain and process updates regarding schedule, job progress, account issues, supply of fuel products, availability of materials, and other critical factors. * Assist walk-in customers with sales of fuel products. Utilize proper material handling techniques and equipment, such as handcart, forklift, and/or front end loader. * Check-in drivers and service technicians at the end of the shift. Review driving/service log when applicable, verify account payments and process invoices. Ensure documentation and records are completed in a legible and accurate manner. * Provide training and coaching to new petroleum drivers and service technicians. Communicate technical information in a clear and concise manner. Demonstrate how to accurately complete documentation and customer tickets. Explain delivery routes. Discuss customer service expectations, payment collection, and identifying opportunities to obtain new and recurring orders. * Depending upon location, may operate terminal and dispense fuel for loading. Utilize load hose, meters, gauges, and terminal controls for bulk fuel loading (top load and bottom load) according to facility operating procedures. * Assist facility leadership with preparing and maintaining retail prices. * Participate in specialized training, certification courses, and/or meetings as requested. Learn and develop techniques to enhance job performance and to stay current on industry safety and operational standards. * Maintain a clean and orderly work area by keeping tools, equipment and supplies in proper places. Minimize waste and properly dispose of waste material. Perform all related cleaning of equipment and work areas according to Housekeeping Plan and SSC procedures. * Perform work safely as to not cause harm to yourself, customers and property, co-workers, equipment, or inventory. Utilize Personal Protective Equipment (PPE) as required. Operate all equipment and vehicles according to SSC policy and government regulations. Comply with OSHA regulations, Southern States Environmental Health and Safety (EHS) standards, work rules and policies. * Perform all other job functions as assigned. Education: Requires a High School Diploma or General Education Degree (GED) Experience: Requires a minimum of one (1) year of petroleum industry experience, with transportation dispatching knowledge and/or service technician expertise (oil based heating systems/HVAC, equipment and appliances). Previous Southern States work experience a plus. Licensing: Licensing requirements vary by location and are based on state/federal regulations. May require one or more of the following: * License in HVAC, Liquid Propane Gas Fitter or related trade * Petroleum and/or Propane Certification (or ability to obtain) * Commercial Driver's License (Class C or Class B) * Hazardous Materials and/or Tanker Endorsement (or ability to obtain) Requirements -- complexity of requirements increases with grade level * Technical knowledge of heating/cooling systems (HVAC), equipment and appliances for oil, kerosene, gasoline, diesel, and/or propane * Computer literacy to operate SSC business systems * Geographical knowledge of the service and delivery area and the ability to set and modify routes utilizing computer system, maps, and GPS equipment * Able to prioritize and apply organizational skills * Able to utilize interpersonal skills for customer sales and service and to build team relationships * Able to communicate technical information * Able to perform effectively as an integral member of the team * Able to follow safety, quality control and operating procedures at all times * Able to add, subtract, multiply, divide and calculate percentages in all units of measure, using whole numbers, common fractions and decimals * Able to operate a forklift, handcart and other industrial equipment including fuel terminals and pumps * Able to complete paperwork, reports, documentation, and email communication in a legible, organized, and timely manner * Able to speak, read, write the English language in a proficient manner * Able to work extended hours to meet business demands Work Environment May be exposed to seasonal temperatures and humidity, may perform essential job functions outdoors Regularly exposed to hazards including: * Heating oil, kerosene, diesel, gasoline, and/or liquid propane, and related odors and fumes * Moving mechanical parts and vehicles * Noise levels where hearing protection is optional per PPE Plan * Dust, wet surfaces, vibrations, and electrical current Schedule requirements will vary during peak and off-peak seasons. Extended hours and/or alternate work schedules may be required. Ability to report to work on time and in adverse weather conditions is required. Physical Activities & Requirements * Continuously manual dexterity (fingers and hands) for keyboard, controls, and tools; reach with arms and hands, utilize hands in repetitive motion; utilize eye/hand coordination; twist back and neck. Pull, push, lift, carry up to 50 pounds. * Frequently bend, stand and walk. Pull, push, lift, carry 50-80 pounds, may be assisted. * Occasionally balance, crouch, kneel, stack, stoop, sweep; pull, push, lift, carry 80-100 pounds, may be assisted. Must be able to communicate with co-workers and customers in-person, via telephone and email regarding orders, dispatching schedule, and safety. Must be able to hear equipment sounds, co-workers, and radio. Specific vision abilities required by this position include: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Tools & Equipment Computer, GPS equipment, radio, telephone, forms, spreadsheets, maps, manuals. May operate fuel terminal pumps. Personal protective equipment as required by any and all product warning labels. Industrial equipment such as handcart, front end loader, forklift. Southern States Cooperative is an Equal Opportunity Employer and does not discriminate against individuals based on their race, color, religion or belief, national or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity, veteran status, family medical history or genetic information, or any other status protected by federal, state or local laws or regulations.

Operates Southern States Cooperative, Inc. (SSC) commercial motor vehicles to deliver fuel products to customers. Strictly adheres to government regulations and SSC operating procedures while working independently. Products and load type vary based on location and may include heating oil, kerosene, diesel, gasoline, and/or liquid propane. May install and maintain related equipment at customer site. Essential Job Functions -- complexity of essential job functions increases with grade level Maintain regular communication with facility leadership regarding delivery dispatching, installation and service of fuel products and equipment. Provide updates and input on equipment condition, account issues, supply of materials and other critical factors. Effectively operate Southern States Cooperative, Inc. (SSC) commercial motor vehicles carrying fuel products, including: heating oil, kerosene, diesel, and/or gasoline. May operate vehicles carrying liquid propane. Comply with all U.S. DOT regulations for operating a commercial vehicle. Load supply of fuel for delivery according to standard operating procedures. Handle and lift canisters into truck and/or utilize load hose, meters, gauges, and terminal controls for bulk fuel loading (top load and bottom load). Obtain distribution of fuel from SSC facility or third party terminals. May load pressurized liquid propane. Provide safe, reliable and prompt delivery to customers according to work orders and account service plans. Handle, lift, load and unload equipment and supplies using proper tools and safety techniques. Calibrate equipment to proper settings. Perform calculations throughout shift to maintain accurate record of fuel supply for remaining deliveries. Represent SSC in a positive manner through professional and courteous communication with customers and suppliers. Review account details with customers during deliveries. Provide information on delivered products and equipment, including loaned equipment and transfers. Collect account payments. Confirm future deliveries with customers to maintain their required inventory. Depending upon location, perform on-site installation of fuel equipment for new customers, general maintenance, adjustments and/or repair work to equipment and systems. Properly utilize and maintain equipment and vehicles. Perform routine preventive maintenance and repair to keep equipment and vehicles in good working condition. Repair and paint tanks and equipment. Advise supervisor of complex equipment issues to ensure timely repair or replacement. Maintain daily truck reports, logs, vehicle and equipment maintenance records and other related documents accurately and in a timely manner. Assist with taking physical inventory of fuel products. Adhere to inventory control initiatives. May assist with shipping and/or receiving of related products as determined by business need. Effectively utilize forklift and other material handling equipment according to facility procedures. Participate in specialized training, certification courses, and/or meetings as requested. Learn and develop techniques to enhance job performance and to stay current on industry safety and operational standards. Maintain a clean and orderly work area by keeping tools, equipment and supplies in proper places. Minimize waste and properly dispose of waste material. Perform all related cleaning of equipment, vehicle and work areas according to Housekeeping Plan and SSC procedures. Perform work safely as to not cause harm to yourself, customers and property, co-workers, equipment, or inventory. Utilize Personal Protective Equipment (PPE) as required. Operate all equipment and vehicles according to SSC policy and government regulations. Comply with OSHA regulations, Southern States Environmental Health and Safety (EHS) standards, work rules and policies. Perform all other job functions as assigned. Additional Essential Job Functions for Grade 426 Regularly load and deliver liquid propane in accordance with standard operating procedures. Plan the schedule for delivery, installation and service of fuel products and equipment in coordination with supervisor. Attend a minimum of two (2) specialized training, certification courses, and/or meetings per year as requested. Assist with providing on-the-job training to Petroleum Drivers. Provide guidance and coaching on delivery of products, installation and maintenance of equipment, and discussing supply needs with customers. Communicate technical information in a clear and concise manner. Discuss additional SSC fuel services with the customer, refer to appropriate sales representative for follow-up as necessary. Qualification: Education: Requires a High School Diploma or General Education Degree (GED) GRADE 424 Experience: Prefer previous experience operating a commercial motor vehicle to deliver fuel products or experience maintaining related equipment. Previous Southern States work experience a plus. Licensing requirements vary by location and are based on state/federal regulations. Requires Commercial Driver's License (Class C or Class B) Requires Hazardous Materials Endorsement (or ability to obtain within a given period) May require Tanker Endorsement (or ability to obtain within a given period) Requires Petroleum and/or Propane Certification (or ability to obtain within given period) GRADE 426 Experience Requires minimum of two (2) years of experience in a Petroleum Driver role or equivalent, loading and delivering petroleum products and installing and maintaining related equipment at customer site. Licensing requirements vary by location and are based on state/federal regulations. Requires Commercial Driver's License (Class B or Class A) Requires Hazardous Materials Endorsement May require Tanker and/or Air Brake Endorsements (or ability to obtain within a given period) Requires Petroleum and/or Propane Certification Prefer Gas Fitter's License in some locations Requirements -- complexity of requirements increases with grade level This position requires the safe operation of a motor vehicle to perform essential job functions and mandatory compliance with the SSC motor vehicle safety policy Satisfactory completion of one-on-one training with experienced Petroleum Driver prior to unsupervised use of equipment Able to learn and effectively utilize petroleum equipmen Able to learn and effectively apply knowledge of SSC petroleum operations procedures and government regulations Able to learn and effectively apply knowledge of how machines and mechanical processes work to troubleshoot and perform general maintenance and repair of equipment and vehicles Able to utilize GPS equipment Able to read and interpret operations manuals, manufacturer's instructions, diagrams, and formulas Able to work well independently and follow safety, quality control and operating procedures at all times Able to add, subtract, multiply, divide and calculate percentages in all units of measure, using whole numbers, common fractions and decimals Computer literacy to operate SSC business systems Attention to detail Able to communicate with customers in a professional manner Able to speak, read, write the English language in a proficient manner Able to work extended hours to meet business demands Work Environment Performs essential job functions while driving a commercial motor vehicle, working outdoors where may not be protected from weather conditions, and in a warehouse environment subject to seasonal temperatures and humidity. Frequently exposed to hazards including: Heating oil, kerosene, diesel, gasoline, and/or liquid propane, and related odors and fumes Moving mechanical parts and vehicles Noise levels where hearing protection is optional per PPE Plan Dust, wet surfaces, vibrations, and electrical current Schedule requirements will vary during peak and off-peak seasons. Extended hours and/or alternate work schedules are required and may vary by location. 24/7 On-call or Emergency Service Standby required by many locations. Ability to report to work on time and in adverse weather conditions is required. Physical Activities & Requirements This role requires continuous physical activity to perform essential job functions for the duration of the shift. At times extended hours are required. Description of physical activity is a general summary and may vary by location. Continuously bend, crouch, stoop; drive motorized equipment; manual dexterity (fingers and hands) controls, tools and equipment; reach with arms and hands for extended periods while driving and operating equipment; stand and walk for extended periods on uneven surfaces; utilize hands in repetitive motion; utilize eye/hand/foot coordination; twist back and neck. Pull, push, lift, carry up to 50 pounds. Frequently balance, kneel, stack, sweep; climb steps in and out of vehicle throughout the shift; utilize feet in repetitive motion. Pull, push, lift, carry 50-80 pounds, may be assisted. Occasionally pull, push, lift, carry 80-100 pounds, may be assisted. Depending upon location, may pull or push propane tanks (170+ pounds) utilizing handcart. Must be able to hear vehicle and equipment sounds, co-workers and radio. Must be able to speak to co-workers and customers regarding operations and safety. Specific vision abilities required by this position include: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Tools & Equipment Hard hat, steel toed shoes, safety glasses, gloves, respirator, face shield, front end loader, forklift, handcart, manuals, forms, spreadsheets, telephone, writing instrument. Additional personal protective equipment as required by any and all product warning labels. Commercial motor vehicles and specialized tools and equipment, all of which may vary by location.

Are you interested in joining an industry leader who is passionate about growth? At Southern States Cooperative (A Farmer Owned Cooperative since 1923); we are focused on helping our employees and our customers grow, by being the very best at offering challenging and rewarding career opportunities to our employees and providing superior products, services and growing solutions for our valued customers. We want to hear from you, so come grow with us!!! Verify accuracy of figures, calculations and general ledger postings pertaining to retail transactions recorded through our point of sale system. Examine sales transactions, expense accounts, bank records, inventory and margins and other similar accounts to verify accuracy. How you will impact Southern States Cooperative: Audit point of sale transactions to identify and correct issues generated at our Company Owned Retail locations including sales, margins, inventory and certain expenses. Monitor, research and resolve differences in purchase order matching that are outside of system tolerances on a timely basis. Review clearing accounts and follow up with appropriate retail and wholesale personnel as necessary to resolve aged outstanding items. Analyze margins and expenses for reasonableness on a monthly basis using system-generated reports. Investigate out of tolerance and unsatisfactory differences. Make appropriate journal entries to complete the monthly financial statements. Prepare timely and accurate account reconciliations on a monthly basis. Assist with inquiries from internal and external auditors. Assist store personnel in using, researching and resolving issues in our point of sale system. Assist in preparation of budgets. Maintain current knowledge of related accounting and point of sale operating procedures. What you need to succeed: A minimum 2-year associate's degree in accounting, finance, or business. One to five years of retail accounting experience preferred Advanced Microsoft Excel skills and strong attention to detail Excellent verbal and written communication skills Strong mathematical, analytical and organizational skills Excellent initiative, problem solving skills and ability to multi-task Some of the many benefits we offer: Medical, Dental & Vision Insurance 401(k) Plan with Company Match Health Care Flexible Spending Account Dependent Care Flexible Spending Account Short Term Disability Long Term Disability Life Insurance Accident Death and Dismemberment Insurance Paid Time Office Vacation Buy-Back Company Holidays Tuition Assistance Employee Assistance Program Legal Services Long Term Care Insurance Pet Insurance Employee Merchandise Discounts Wellness Program Volunteer Program Employee Referral Bonus Program Southern States Cooperative, Inc., is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against individuals based on their race, color, religion or belief, national or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity, veteran status, family medical history or genetic information, or any other status protected by federal, state or local laws, or regulations.

Reports to Store Manager: As an Assistant Store Manager, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This includes working with your Store Manager to assist in recruiting, hiring, and training the store team members to deliver an exceptional customer experience. Apparel experience strongly preferred. To be successful in this role the role you will\: - Inspire store team to achieve their best performance - Execute to maximize growth and potential - Create an engaged and inclusive store environment - Elevate the customer experience through operational excellence - Exceed customer expectations in all interactions Leadership: • Partners with Store Manager to assist in leading store staff to achieve sales, service, and operational expectations. • Supports the Store Manager efforts to set clear performance expectations and to ensure the store team is trained in sales, customer service, and operations to meet company standard. • Models company values and leads by example as an active coach. • Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business opportunities. • Assists Store Manager in recruiting store staff and embraces diversity by contributing to an inclusive store environment. Performance: • Supports the Store Manager in the achievement of store business plans, including sales, customer service and operational goals. • Assists in developing game plans and following up on execution to maximize sales and drive consistent performance results. • Partners with Store Manager to present opportunities with fact-based information and recommendations while leveraging data (store reports) to make the right decisions. • Participates in driving business outreach opportunities and communicate leads to Store Manager, Multi-Unit Manager and Business Outreach team. • Identifies performance opportunities and assists in development of a plan to address and manage issues effectively. Operational Excellence: • Partners with Store Manager to ensure store schedule accuracy and proper staffing to effectively execute initiatives and operational tasks, while maintaining proper sales coverage to deliver on the customer promise. • Assists with training store staff on all internal operational functions. • Stays informed on corporate communication, directives, initiatives, and policies and procedures. • Supports the Store Manager with the implementation of store programs to increase efficiencies in sales, service, operations, and branding. Workplace: • Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued. • Supports a culture of learning and development, ensuring training tools are leveraged. • Serves as a role model to all store team members and provide enthusiastic motivational leadership. • Assists in creating a steady pipeline of external talent through recruitment. • Partners with Store Manager to conduct regular store meetings ensuring all store team members are up to date with all company directives. Customer Experience: • Assists with training the store team on the customer service expectations to create an exceptional customer experience. • Supports the Manager to lead the store team to exceed customer expectations and achieve a high Net Promoter Score. • Leverages all customer feedback to take appropriate actions and prevent or resolve customer concerns. • Collaborates with the Manager to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction. Qualifications: • Minimum of 2 years of Retail or Sales experience. • Creative individual who demonstrates good judgement and is tuned-into the pulse of the business. • Self-motivated, results oriented, strategic thinker. • Strong organizational and leadership skills. • Excellent written and verbal communication skills. • Demonstrates active listening and problem-solving skills. • Proven ability to train and develop high performing store teams. • Proficient in technology systems, applications, Microsoft Office, and video conferencing. • Ability to operate a computer and POS System. Physical Requirements • Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.

Coordinates merchandising plans for the appearance, arrangement, and utilization of the salesroom and all merchandise and equipment contained therein. Provides leadership and coaching to salesroom team members to ensure a safe and welcoming shopping environment. Organizes and promotes facility programs and events. Provides friendly, efficient, and professional sales support to customers. Relies on product knowledge and expertise to assist customers with merchandise selection. Essential Job Functions -- complexity of essential job functions increases with grade level Continuously communicate with Central Office Merchandising and Replenishment Departments and facility leadership on the execution of merchandising campaigns. Coordinate planning and roll-out for various programs and events. Effectively manage timelines. Ensure merchandising standards are consistently maintained. Lead merchandising efforts to maintain the overall appearance of the facility. Replenish merchandise, face and organize products on shelving, update signage, pricing and shelf labeling to ensure a neat and professional presentation according to facility procedures. Interpret diagrams and move shelving and fixtures to build merchandise displays. Cross-stage merchandise with companion products. May assist with assigning these and other tasks to salesroom team members. Regularly assist with storefront and warehouse inventory, receiving/verification, retail records and reporting, and placement of merchandise orders according to facility procedures. Proactively greet customers in a welcoming and professional manner. Utilize customer-focused interpersonal skills including smiling, making eye contact, meeting them in aisle when possible, helping lift products as necessary, providing appropriate attention including when assisting more than one patron at time, acknowledging they will be assisted soon if waiting, and thanking each one for their business. Discuss merchandise needs with customers. Assist customers with quickly locating items in the facility. Rely on expertise, experience and training to provide information on product features, help with selection and offer advice on product usage for maximum effectiveness. Seek information to understand the full scope of customers' projects. Assess whether companion products or additional equipment and services may be useful. Make genuinely helpful recommendations and identify opportunities to sell additional merchandise or services. Proactively identify opportunities to assist customers and facilitate efficient service. Assess the need for loading assistance, resolve customer pricing and merchandise inquiries, ensure merchandise is accessible to customers and offer assistance as needed. Handle complex customer issues with skill and diplomacy. Provide specialized support and product expertise to customers via telephone. Answer incoming telephone calls from customers in a professional and courteous manner. Communicate information regarding order status, product availability, current sales, promotions and store events. Contact customers regarding their orders, and arrange for pick-up or delivery. Depending upon location, may deliver merchandise to customers. Monitor entrances and exits in an effort to promote store security, safety, and to minimize merchandise loss. Request receipt or proof of payment in keeping with facility procedures. Escalate potential security concerns to store leadership. Perform daily housekeeping duties according to facility procedures to ensure a neat, clean and welcoming shopping environment. May provide assistance with a variety of other functions to support the team, including: counting and recording of inventory, loading customer vehicles, facility housekeeping and maintenance, cashiering and customer support. Functions and frequency will vary by location. Participate in specialized training, certification courses, and/or meetings as requested. Learn and develop skills to enhance job performance. Work safely as to not cause harm to yourself, customers, co-workers, equipment, or inventory. Utilize Personal Protective Equipment (PPE) as required. Operate all equipment according to SSC policy and government regulations. Comply with OSHA regulations, Southern States Environmental Health and Safety (EHS) standards, work rules and policies. Perform all other job functions as assigned. Requirements -- complexity of requirements increases with grade level Able to demonstrate effective leadership and coaching skills Able to organize and coordinate facility programs and events Able to consistently demonstrate customer-focused interpersonal skills, communicate in a positive and professional manner and resolve customer concerns effectively Effective knowledge of specialized area(s) including equine, livestock, pet, home, farm, and/or lawn & garden Able to learn and consistently demonstrate knowledge of facility guidelines and standard operating procedures for merchandising, inventory management, receiving, reporting, and other functions Able to learn and effectively apply knowledge of a wide variety of merchandise in order to correctly answer customer questions or varying complexity and make recommendations Able to add, subtract, multiply, divide and calculate percentages using whole numbers, common fractions and decimals Computer literacy to utilize and operate various systems and software Attention to detail Able to speak, read, write the English language in a proficient manner Able to work extended hours to meet business demands Requires a valid driver's license Work Environment Primarily performs essential job functions indoors in a climate controlled environment. Occasionally works outdoors and in the warehouse which is not climate controlled. May not be protected from weather conditions. May be exposed to hazards including: Drafts, temperature changes and wet floors due to facility doors opening during adverse weather and the merchandising and care of plant material Merchandise, supplies and tools with sharp edges or containing hazardous materials Dust, odors, fumes and hazardous chemicals associated with sales and storage of dry and liquid fertilizers, crop protectants and other agricultural, residential, animal care and home care products Moving mechanical parts and vehicles, vibrations and electric current Noise levels where hearing protection is optional per PPE Plan Schedule requirements will vary based on location. Extended hours and/or alternate work schedules may be required. Ability to report to work on time and in adverse weather conditions is required. Physical Activities & Requirements Continuously bend and stoop; finger, handle and utilize repetitive hand motion with merchandise and tools; reach with arms and hands for extended periods; stand and walk for extended periods, at times may be on concrete or uneven surfaces; utilize eye/hand coordination; twist back and neck. Pull, push, lift, carry up to 50 pounds. Frequently climb, crouch, stack, and sweep. Pull, push, lift, carry 50-80 pounds, may be assisted. Occasionally balance, kneel and shovel. Pull, push, lift, carry 80-100 pounds, may be assisted. Must be able to speak to co-workers and customers regarding operations and safety. Must be able to hear customer service phone calls, hand held radio, equipment and vehicle sounds. Specific vision abilities required by this position include: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Tools & Equipment Hand held scanner, telephone, hand held radio, computer, printer, scanner, copier, fax machine, writing instrument, reports, logs, spreadsheets, merchandising diagrams and other tools and equipment as determined by specific location (such as point of sale terminal). Southern States is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, disability, veteran status, sexual orientation, gender identity or other protected classification.

Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty. To be successful in this role the role you will: * Inspire store team to achieve their best performance * Execute to maximize growth and potential * Create an engaged and inclusive store environment * Elevate the customer experience through operational excellence * Exceed customer expectations in all interactions Leadership: * Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty. * Models company values and leads by example as an active coach. * Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business. * Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment. Performance: * Supports the management team in the achievement of store business plans, including sales, customer service and operational goals. * Understands how to leverage store reports to understand decisions made to drive the store business. * Participates in driving business outreach opportunities and communicates leads to Store Manager. * Identifies performance opportunities and partners with management team to contribute to development plans. Operational Excellence: * Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise. * Assists management team with training store staff on all internal operational functions as assigned. * Stays informed on corporate communication, directives, initiatives, policies and procedures. * Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned. Workplace: * Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued. * Supports a culture of learning and development, ensuring training tools are leveraged. * Serves as a role model to all store team members and provide enthusiastic motivational leadership. * Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives. Customer Experience: * Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score. * Leverages customer feedback to prevent or resolve customer concerns. * Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction. Qualifications: * Minimum of 1 year of Retail or Sales experience. * Creative individual who demonstrates good judgement and is tuned-into the pulse of the business. * Self-motivated, results oriented, strategic thinker. * Strong organizational and leadership skills. * Excellent written and verbal communication skills. * Demonstrates active listening and problem-solving skills. * Proven ability to train and develop high performing store teams. * Proficient in technology systems, applications, Microsoft Office, and video conferencing. * Ability to operate a computer and POS System. Physical Requirements * Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Supports the Retail Store Manager with overseeing daily operations of a Southern States Cooperative, Inc. (SSC) local farm supply, member co-op, petroleum or retail facility. Plans and directs sales, merchandising, inventory management, production, facility maintenance, and/or business office functions. Relies on retail operations experience and knowledge of industry best-practices to accomplish goals. A wide degree of creativity and latitude is required. Essential Job Functions Essential Job Functions may vary due to differences in merchandise mix, customer base, and business volume across SSC locations. Coordinate with the Retail Store Manager to execute a strategic retail operations plan that aligns customer service, sales and volume building, merchandising, inventory management, budgeting and expense control with SSC business and financial goals. Utilize standard operating procedures (SOP) designed to maximize efficiencies while complying with SSC policy and government regulations. Manage daily operations for multiple departments within the facility. Support front-end/point-of-sale and handle escalated customer inquiries. Manage showroom merchandising. Ensure optimum inventory levels for merchandise and supplies. Oversee warehouse operations including receiving, inventory integrity, and customer deliveries. Lead daily housekeeping duties to ensure a safe, clean and welcoming environment. Develop a highly effective team. Coach facility team members to drive sales by providing excellent customer service. Implement strategies for achieving sales and/or production goals. Track metrics and regularly update progress. Remove obstacles to efficient performance. Create staff schedules and distribute work assignments to maximize customer service and fulfill business goals. Lead daily team meetings to communicate essential information, modify plans, recognize achievements, and foster a positive and supportive environment. Engage regularly with customers to make sales and take orders for services, both in-store and by visiting customer farming and production sites. Promote the SSC brand and business philosophy in a positive and customer-focused manner throughout the local community and sales region. Maintain open lines of communication with local civic leaders, patrons, and board. Coordinate with Retail Store Manager and division leadership to execute a staffing plan designed to meet seasonal volume adjustments and budget requirements. Oversee the hiring process for various facility positions. In collaboration with Retail Store Manager, conduct performance reviews and administer corrective action. Depending upon product mix, research and assess regional merchandising techniques, pricing trends and/or fluctuation in commodities markets. Gather data through observations of competitors and/or market performance. Collaborate with corporate and regional counterparts to ensure proper pricing to optimize inventory supply and profits. Administer vehicle and equipment maintenance programs, dispatch routes, degree-day systems for fuels, and use of loaned equipment. Order tools and parts for equipment repair. Perform physical inspection, including climbing, crawling, and maneuvering on and around equipment. May oversee various business office functions, including: accounting, payroll, returns processing, customer/vendor relations, AR/AP, credits, or other transactions. Monitor expenditures and control costs to meet financial objectives. Ensure compliance with SSC policies and government regulations. Maintain awareness of industry trends, developments, regulations, and updates to SSC products and services. Utilize a variety of resources, including: professional organizations, seminars, conferences, training courses, self-study, and on-line tools. Safeguard facility assets. Maintain an inventory control program to ensure inventory integrity and minimize shrink of merchandise. Monitor a facility security program to protect inventory, equipment, facility and staff in accordance with SSC policy. Maintain a clean, safe facility to meet OSHA and EPA regulations, Southern States Environmental Health and Safety (EHS) standards, and all applicable policies and work rules. Lead safety initiatives and monitor employees for safe performance. Perform work safely as to not cause harm to yourself, customers, co-workers, equipment, or inventory. Utilize Personal Protective Equipment (PPE) as required. Maintain current Emergency Response Planning records. Assume additional functions of the Retail Store Manager during his/her absence. Perform all other job functions as assigned. A combination of completed coursework and relevant experience may be considered in lieu of degree. Education: Bachelor's Degree, will also consider an Associate's Degree from select programs with specialization in agronomy, plant science, animal science, business management, or a related field of study. Experience: Requires a minimum of three (3) years of related experience in agribusiness, plant science, petroleum, livestock / pet care, or related industry. Requires a minimum of one (1) year in a leadership role. Prefer previous experience managing daily business operations. Previous Southern States work experience strongly preferred. Licensing & Certification: Requires valid Driver's License Depending upon location, may also require: Forklift Certification (or ability to obtain) CDL / hazmat endorsement (or ability to obtain) Petroleum and/or Propane Certification (or ability to obtain) Requirements: Demonstrate a commitment to SSC mission, vision and values Able to effectively apply knowledge of daily operations to drive sales volume, minimize expenses, and effectively establish polices and operating procedures to support business goals Able to effectively apply knowledge of regulations governing storage, distribution and sales of manufactured goods, agricultural products, petroleum, propane, and/or related merchandise Able to learn and apply strategic planning for facility sales and operations Able to perform data analysis and utilize results to optimize performance and increase profitability Able to administer budgets, monitor and track expenses Able to utilize creative thinking and problem solving skills to develop solutions Able to communicate clearly and effectively with customers, staff, management, and external counterparts Able to consistently demonstrate customer-focused interpersonal skills and professional communication Able to consistently display servant leadership, build and motivate teams, and delegate responsibilities Able to maintain composure while managing conflict and stressful situations Attention to detail, accuracy and accountability Computer literacy to utilize MS Office products and SSC business systems Able to work in a fast paced, customer focused, team environment Able to speak, read, write the English language in a proficient manner Able to work extended hours to meet business demands Able to travel 10-20% of time, will vary based on location Further progression in the management job group frequently requires relocation Work Environment The work environment will vary based on location. Essential job functions are performed indoors in a climate controlled environment, in a warehouse environment subject to seasonal temperatures and humidity, and outdoors unprotected from weather conditions. Regularly exposed to hazards including: Merchandise, supplies and tools with sharp edges or containing hazardous materials Dust, odors, fumes and hazardous chemicals associated with sales and storage of various fuels, dry and liquid fertilizers, crop protectants and other agricultural, residential, animal care and home care products Moving mechanical parts and vehicles, vibrations and electric current Draughts, temperature changes and wet floors due to facility doors opening during adverse weather Noise levels where hearing protection is optional per PPE Plan Schedule requirements will vary based on location. Extended hours and/or alternate work schedules may be required. Ability to report to work on time and in adverse weather conditions is required. Physical Activities & Requirements Physical activities and requirements will vary based on location and merchandise mix. Below is a general description. Continuously bend and stoop; finger, handle and utilize repetitive hand motion with merchandise and tools including computers and motorized vehicles; reach with arms and hands for extended periods; stand and walk for extended periods, at times may be on concrete or uneven surfaces; utilize eye/hand coordination; twist back and neck. Pull, push, lift, carry up to 50 pounds. Frequently climb, crouch, stack, and sweep. Pull, push, lift, carry 50-80 pounds, may be assisted. Occasionally balance, kneel, shovel and sit. Pull, push, lift, carry 80-100 pounds, may be assisted. Must be able to speak to co-workers and customers regarding sales, operations and safety. Must be able to hear customer service phone calls, hand held radio, equipment and vehicle sounds. Specific vision abilities required by this position include: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Tools & Equipment Tools and equipment will vary based on location and merchandise mix. Below is a general description. Hand held scanner, telephone, hand held radio, computer, printer, scanner, copier, fax machine, writing instrument, reports, logs, spreadsheets, merchandising diagrams (planograms), point-of-sale terminal, petroleum and/or propane equipment and terminals, fertilizer and crop protectant blenders and spreaders, loaders, forklifts, pick-ups, delivery trucks, and other tools and equipment. Southern States Cooperative, Inc., is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against individuals based on their race, color, religion or belief, national or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity, veteran status, family medical history or genetic information, or any other status protected by federal, state or local laws, or regulations.

Are you interested in joining an industry leader who is passionate about growth? At Southern States Cooperative (A Farmer Owned Cooperative since 1923); we are focused on helping our employees and our customers grow, by being the very best at offering challenging and rewarding career opportunities to our employees and providing superior products, services and growing solutions for our valued customers. We want to hear from you, so come grow with us!!! How you will impact Southern States Cooperative: Operates Southern States Cooperative, Inc. (SSC) commercial motor vehicles to deliver fuel products to customers. Strictly adheres to government regulations and SSC operating procedures while working independently. Products and load type vary based on location and may include heating oil, kerosene, diesel, gasoline, and/or liquid propane. May install and maintain related equipment at customer site. Maintain regular communication with facility leadership regarding delivery dispatching, installation and service of fuel products and equipment. Provide updates and input on equipment condition, account issues, supply of materials and other critical factors. Effectively operate Southern States Cooperative, Inc. (SSC) commercial motor vehicles carrying fuel products, including: heating oil, kerosene, diesel, and/or gasoline. May operate vehicles carrying liquid propane. Comply with all U.S. DOT regulations for operating a commercial vehicle. What you need to succeed: Education: Requires a High School Diploma or General Education Degree (GED) Experience: Prefer previous experience operating a commercial motor vehicle to deliver refined fuel products or experience maintaining related equipment. Previous Southern States work experience a plus. Requires Commercial Driver's License Requires Hazardous Materials Endorsement May require Tanker Endorsement Some of the many benefits we offer: Medical, Dental & Vision Insurance 401(k) Plan with Company Match Health Care Flexible Spending Account Dependent Care Flexible Spending Account Short Term Disability Long Term Disability Life Insurance Accident Death and Dismemberment Insurance Paid Time Office Vacation Buy-Back Company Holidays Tuition Assistance Employee Assistance Program Legal Services Long Term Care Insurance Pet Insurance Employee Merchandise Discounts Wellness Program Volunteer Program Employee Referral Bonus Program Southern States Cooperative, Inc., is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against individuals based on their race, color, religion or belief, national or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity, veteran status, family medical history or genetic information, or any other status protected by federal, state or local laws, or regulations.