Southern States Cooperative jobs in Richmond, VA - 36 jobs
Customer Service Associate/Cashier (part-time)
Southern States Cooperative, Inc. 4.3
Southern States Cooperative, Inc. job in Richmond, VA
The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking. Essential Job Functions * Greets customers in a welcoming and professional manner. Utilizes customer-focused interpersonal skills which include, but is not limited to, smiling, making eye contact, providing undivided attention, assisting customers in locating items, acknowledging they will be assisted soon if waiting for another transaction and thanking each one for their business.
* Works safely as to not cause harm to self, customers, co-workers, equipment or inventory.
* Processes checkout/exchange/return transactions utilizing cash registers and credit/debit card terminals. Processes sale items, coupons and other discounts according to terms. Accurately handles cash and makes change. Maintains proper cash levels in register drawer. Bags items for customers. Refills register paper.
* Makes genuinely helpful recommendations to customers and identifies opportunities to sell additional merchandise or services.
* Answers incoming phone calls from customers in a professional and courteous manner. Provides information regarding order status, product availability, current sales, promotions and/or store events.
* Replenishes merchandise and faces products on shelves to ensure a neat and professional presentation according to store procedures.
* Monitors entrances and exits in an effort to promote store safety, security and to minimize merchandise loss. Escalates security concerns to store leadership.
* Performs daily housekeeping duties according to procedures to ensure a neat, clean and welcoming environment. This includes, but is not limited to, cleaning, sweeping, mopping, taking out the trash and dusting.
* May provide assistance with a variety of other functions to support the team.
* Performs all other job functions as assigned.
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Education: Prefer high school diploma or GED but not required. Prefer additional coursework in agriculture, plant science, animal science or a related field.
Experience: Prefer 6 months of experience in a retail setting providing excellent customer service and operating point of sale equipment. Prefer experience in agribusiness or related field.
Requirements
* Able to consistently demonstrate customer-focused interpersonal skills, communicate in a positive and professional manner
* Able to learn and consistently demonstrate knowledge of facility guidelines and standard operating procedures for handling cash and utilizing point of sale equipment
* Able to learn and effectively apply knowledge of a variety of store merchandise to correctly answer general customer questions and make recommendations
* Attention to detail to perform check-out, exchange and return transactions, handle cash accurately and maintain awareness of merchandise to reduce incidences of loss
* Ability to operate cash register and debit/credit card machine
* Ability to work defined work schedule, which may change from week to week, and to report to work on time is required
* Ability to work extended hours to meet business demands
* Reliable transportation
Work Environment
* Primarily performs essential job functions in a climate controlled environment. Occasionally works outdoors when assisting customers.
May be exposed to hazards including:
● Drafts, temperature changes and wet floors due to facility doors opening during adverse weather and the merchandising and care of plant material
● Merchandise, supplies and tools with sharp edges or containing hazardous materials
● Dust, odors, fumes and hazardous chemicals associated with sales and storage of dry and liquid fertilizers, crop protectants and other agricultural, residential, animal care and home care products
● Moving mechanical parts and vehicles, vibrations and electric current
● Noise levels where hearing protection is optional per PPE plan
Physical Activities & Requirements
While performing the essential job functions of this position, the following is required:
* Continuously stand, walk, bend, reach, finger and handle, use hands in repetitive motion, utilize eye/hand coordination
* Frequently turn and twist head/neck and back/waist
* Occasionally pull, push, lift, carry up to 50 pounds
Must be able to hear and speak to customers in a courteous, professional manner.
Tools & Equipment
Phone, Cash Register, Hand held scanners, Credit/Debit Machine, Mop, Broom, step ladder
Southern States Cooperative is an Equal Opportunity Employer and does not discriminate against individuals based on their race, color, religion or belief, national or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity, veteran status, family medical history or genetic information, or any other status protected by federal, state or local laws or regulations.
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$23k-28k yearly est. 57d ago
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Delivery Associate-West Broad
Southern States Cooperative 4.3
Southern States Cooperative job in Richmond, VA
This job description is a summary of essential job functions necessary for the satisfactory performance of this position. Reasonable accommodation may be made to enable those with disabilities to perform the essential job functions. Job functions may vary by location.
General Summary
Operates box trucks, pick-up trucks, flat beds, and/or other vehicles to transport merchandise between SSC facilities and customer farms, production sites, and residences. Delivers, handles, loads and unloads a variety of packaged merchandise, including: seed, fertilizer, crop protectants and other treatment products, as well as feed, farm supplies, equipment, and/or plant material. Performs minor repairs and general maintenance on delivery vehicles to ensure good operating condition. Depending upon location, may also perform customer support, inventory management, and/or merchandising functions. Effectively operates a forklift and other industrial equipment.
Commercial Driver's License not required.
Essential Job Functions
Prepare merchandise for delivery. Verify receipts or load documentation and inventory availability. Inspect items for damage prior to loading. Merchandise varies by location, and products may include: seed, fertilizer, crop protectants and other treatment products, as well as feed, farm supplies, equipment, and plant nursery items.
Utilize forklifts, pallet jacks and other equipment as well as proper manual lifting techniques to load and unload boxes, bags, pallets, bulky items, equipment, and/or plant material on to and off of delivery vehicles.
Safely operate SSC box trucks, pick-up trucks, flat beds, and/or other motorized vehicles. Deliver merchandise to customer farms, production sites, and residences in accordance with SSC polices, DOT regulations and local traffic laws. Maintain an on-time delivery schedule. Vehicles may vary by location.
Represent SSC in a positive manner through professional and courteous communication with customers. Review shipping documentation, product information, and account details with customers during deliveries.
Confirm future delivery needs with customers. Assess whether companion products or additional equipment and services may be useful. Make genuinely helpful recommendations and identify opportunities to sell additional merchandise or services.
Perform minor repairs and general maintenance to keep vehicles and equipment in good working condition. Regularly update vehicle maintenance logs. Notify supervisor of vehicle and equipment service needs to ensure timely repair or replacement.
May also perform the following functions depending upon division, location, and business need:
Provide prompt and courteous customer support. Assist customers with locating merchandise, lifting and accessing products, filling orders, and loading merchandise into their vehicles. Verify invoices to ensure proper merchandise and quantities are loaded. Effectively secure loads.
Receive merchandise deliveries according to established procedures. Unload pallets, boxes, bulk, and/or large items utilizing proper equipment (forklift, front-end loader, skid loader, pallet jack, etc.) and manual lifting as appropriate. Count and verify accuracy of delivery by comparing to purchase orders and reviewing shipping documents. Inspect items for damage or defects. Notify supervisor immediately of shipping errors, damage to materials, and product quality issues.
Safely move merchandise throughout the facility utilizing proper equipment, including manual lifting. Perform full pallet put-away, accurately storing merchandise in warehouse racking or other designated locations. Manually stack down mixed pallets, sorting merchandise for storage or showroom replenishment.
Assist facility team members in taking physical inventory according to established guidelines.
Perform showroom replenishment. Safely move merchandise to the showroom utilizing proper equipment and/or manual lifting. Stock merchandise ensuring shelves and displays are neatly faced and organized and that items are accessible to customers. Perform recovery according to facility procedures.
Reconfigure store shelving, build endcaps, and assist with creating merchandise displays. Read and interpret merchandising diagrams (plan-o-grams).
Perform regular inspections of forklifts and other industrial equipment according to facility guidelines. Identify and report maintenance needs to supervisor. May assist with maintenance of equipment as needed.
Fill propane cylinders. Operate all propane-related equipment according to established procedures and safety protocols, and in compliance with training and licensing requirements.
Perform lawn care, snow removal, painting, and a variety of other general maintenance assignments as determined by location needs.
Perform daily housekeeping duties according to facility procedures to ensure a neat, clean and welcoming environment.
Work safely as to not cause harm to yourself, customers and property, co-workers, equipment, or merchandise. Utilize Personal Protective Equipment (PPE) as required. Operate all equipment and vehicles according to SSC policy and government regulations. Comply with OSHA regulations, Southern States Environmental Health and Safety (EHS) standards, work rules and policies.
Perform all other job functions as assigned.
$31k-43k yearly est. 10h ago
Key Holder
Tailored Brands 4.0
Richmond, VA job
Retail Key Holder Reports to Store Manager: For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear and accessories for the entire family.
As a Retail Key Holder, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty.
To be successful in this role the role you will:
* Inspire store team to achieve their best performance
* Execute to maximize growth and potential
* Create an engaged and inclusive store environment
* Elevate the customer experience through operational excellence
* Exceed customer expectations in all interactions
Leadership:
* Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
* Models company values and leads by example as an active coach.
* Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business.
* Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.
Performance:
* Supports the management team in the achievement of store business plans, including sales, customer service and operational goals.
* Understands how to leverage store reports to understand decisions made to drive the store business.
* Participates in driving business outreach opportunities and communicates leads to Store Manager.
* Identifies performance opportunities and partners with management team to contribute to development plans.
Operational Excellence:
* Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise.
* Assists management team with training store staff on all internal operational functions as assigned.
* Stays informed on corporate communication, directives, initiatives, policies and procedures.
* Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.
Workplace:
* Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.
* Supports a culture of learning and development, ensuring training tools are leveraged.
* Serves as a role model to all store team members and provides enthusiastic motivational leadership.
* Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives.
Customer Experience:
* Assists in training the store team on customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score.
* Leverages customer feedback to prevent or resolve customer concerns.
* Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.
Qualifications:
* Minimum of 1 year of Retail or Sales experience.
* Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
* Self-motivated, results oriented, strategic thinker.
* Strong organizational and leadership skills.
* Excellent written and verbal communication skills.
* Demonstrates active listening and problem-solving skills.
* Proven ability to train and develop high performing store teams.
* Proficient in technology systems, applications, Microsoft Office, and video conferencing.
* Ability to operate a computer and POS System.
Physical Requirements
* Ability to stand and walk for the majority of work shifts, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.
$23k-29k yearly est. 4d ago
Director, HR - Southern States Cooperative - Richmond, VA
Southern States Cooperative 4.3
Southern States Cooperative job in Richmond, VA
REPORTS TO: CEO
This job description is a summary of essential job functions and requirements necessary for the satisfactory performance of this position. Reasonable accommodation may be made to enable those with disabilities to perform the essential job functions and requirements.
General Summary
Provide leadership, direction, and guidance to senior management on Human Resource strategies designed to ensure a quality work force necessary for successful business operations. Responsible for attraction, retention, and professional development of all employees. Management of the Human Resources Division including the Employment, Training, Compensation and Benefits departments, to include human resources related programs such as recruitment, employment, affirmative action, diversity, compensation, performance management, employee relations/counseling, employee assessment, career development, training and development, succession planning, compensation and benefit programs.
Essential Job Functions
Manage the recruiting, employment, and manpower planning activity within Southern States to ensure an adequate supply of qualified employees for SSC continued growth and success.
Responsible for development and execution of an effective succession planning strategy to ensure high performing candidates are given leadership opportunities within the organization to provide for its future.
Responsible to oversee the commitment of Southern States to Equal Employment Opportunity, to insure maximum utilization of human resources and protection of all individuals against any form of job discrimination.
Responsible for development and administration of a fair compensation, incentive, and job evaluation program to insure fair and competitive compensation to all employees. Responsible to align compensation and incentive programs to the long term financial performance of the organization.
Responsible for the development and administration of various health and other insurance benefit products that are competitive and cost effective for both Southern States and their employees.
Responsible for the development and administration of a competitive defined contribution plan and maintenance of legacy defined benefit plan to ensure regulatory compliance and financial viability. Serve as Chairman, Employee Benefits Committee.
Responsible for the development and implementation of training programs and activities designed to provide the necessary skills and knowledge to employees enabling them to perform their jobs in a superior manner.
Serve as confidential advisor to Executive Management team and General Manager on all employee matters.
Perform additional job functions as required.
Scope
Total number of full-time employees in organization: 2,200 including member coops.
Total number of full-time employees on HR Team: 5
Total budget managed: approximately $500k
Qualifications
Education: Bachelor's Degree in human resources, business or related field; Master's Degree, PHR or SPHR preferred
Experience: 10+ years of extensive Human Resource generalist experience and good working knowledge of Southern States. A combination of completed coursework and relevant experience may be considered in lieu of degree.
Core Values
One Team: Our employees are our competitive advantage. We operate as “ONE TEAM” - trusting, developing, and valuing one another.
Customer Experience: We nurture valued relationships by providing superior products and solutions to exceed customer expectations.
Sustainable Growth: Generate operational earnings to strategically reinvest in the growth of our facilities, equipment, and employees, while delivering excellent customer experiences and environmentally responsible practices.
Open Communication: Employees are well-informed, understand company direction and their role in the success of our cooperative.
Accountability: We all live up to our commitments daily.
Integrity: Doing the right thing every day (even when no one is watching)
Technical Competencies
Classification
Compensation
Employee benefits
Human Resources training and development
HRIS
Staffing
Immigration and related law
Performance management
Employee relations
Labor relations
Military related law, policy and procedure
HR Policy and procedure
Executive services
Data analysis and presentation
HR Law nationally at in states and localities
Contract negotiation and management
Vendor management
Work Environment
The Team Lead, Human Resources primarily performs essential job functions in an office environment. While traveling may have contact with hazardous materials. Drive/travel and work in adverse weather conditions. May require a valid driver's license. Travel required up to 20% of time.
Physical Activities & Requirements
While performing the essential job functions of this position, the Team Lead, Human Resources is required to:
Continuously sit, manual dexterity (fingers and hands), utilize eye/hand coordination, and utilize hands in repetitive motion.
Frequently stand, walk and reach with arms and hands. Pull, push, lift, carry up to 10 pounds unassisted.
Occasionally climb and stoop. Pull, push, lift, carry up to 20 pounds unassisted.
Must be able to hear and speak to employees, customers and business partners regarding day-to-day operational issues and exchange detailed information and instructions accurately & quickly. When in production, distribution, and/or retail facilities, must be able to hear equipment sounds, pages, radio and speak to co-workers regarding safety issues. Specific vision abilities required by this job include: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Activity/Requirement
Continuously
Frequently
Occasionally
Sit
X
Manual dexterity (fingers and hands)
X
Eye/Hand Coordination
X
Repetitive Motion - Hands
X
Stand
X
Walk
X
Reach with arms and hands
X
Pull, push, lift, carry up to 10 pounds unassisted
X
Climb
X
Stoop
X
Pull, push, lift, carry up to 20 pounds unassisted
X
Tools & Equipment
Utilize telephone, computer, copier, printer, writing instrument, spreadsheets and forms.
Southern States Cooperative is an Equal Opportunity Employer and does not discriminate against individuals based on their race, color, religion or belief, national or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity, veteran status, family medical history or genetic information, or any other status protected by federal, state or local laws or regulations.
Assists with compliance requirements of federal, state, and local laws and regulations regarding application of, filing of, and payment of business licenses and indirect taxes for over 80 Southern States Cooperative locations and over 45 Member Cooperative locations. Requires the ability to work independently, monitor filing requirements and meet deadlines for numerous locations in multiple states, to avoid penalties. Assists with account reconciliations and analysis as needed.
Essential Job Functions
File and/or direct the filings and payments of business licenses for the numerous Southern States Cooperative and Member Cooperative locations
Prepare and file personal property tax returns with state and local tax agencies
Remit payments of real estate and personal property taxes with considerations to efficiency while mindful of cash flow
Prepare sales and use tax returns as assigned
Promptly respond to various requests from operations, including sales tax exemption certificates
Prepare journal entries when needed and reconcile general ledger accounts as assigned
Field and assist with audit requests and preparation
Participate in ad hoc projects, research and analysis as assigned
Qualifications
Bachelor's degree in Accounting
One to two years of indirect tax experience preferred
Requirements
Ability to handle multiple tasks in conjunction with various tax filing deadlines.
Strong written and verbal communication skills.
Ability to work independently and prioritize work
Strong Microsoft Excel skills
Work Environment
Job functions are performed in an office environment
Physical Activities & Requirements
While performing the essential job functions of this position, the following is required:
Continuously Manual dexterity (fingers and hands), reach with Arms & Hands, Repetitive Motion Feet & Hands, Sit
Frequently Walk
Occasionally Balance, bend, drive, stand, twist back & neck, crouch, kneel, stoop
Must be able to speak to co-workers and customers regarding day-to-day business operations.
Tools & Equipment
Computer, printer, phone
$53k-64k yearly est. 60d+ ago
Precision Ag Lead-Burkeville
Southern States Cooperative 4.3
Southern States Cooperative job in Burkeville, VA
This job description is a summary of essential job functions necessary for the satisfactory performance of this position. Reasonable accommodation may be made to enable those with disabilities to perform the essential job functions. Job functions may vary by location.
General Summary
Develop, maintain and implement Precision Farming Programs in an assigned territory through any applicable Southern States business operation.
Essential Job Functions
Provides front line support for Southern States member cooperatives and COR Precision Ag Coordinators.
Trains and supports member co-op and company-owned field staff on implementation of the Precision Farming Programs.
Defines the needs for sales and training materials for implementation of products, such as Quick Guides, Information Sheets, Communication Sheets, etc. for software and equipment products.
Identifies new business opportunities for products and services available in Southern States network and communicate to the Precision Ag group in Richmond for evaluation.
Provides front line support for sales and management of Southern States Coop imagery program. Including ground, aerial (plane or UAV) and satellite.
Works with Precision Ag Coordinators and others to develop and fine-tune agronomic recommendation equations for Seed, Crop Nutrients and Crop Protection products to make proprietary equations that are marketable.
Develops and implements new and enhanced Precision Ag Programs to producers and growers.
Works with service locations, managed coops and private dealers to perform periodic "market research" of technology practices and needs within the designated territory.
Monitors performance of precision agronomy sales, operations, and goals for assigned region.
Performs other duties as assigned.
$63k-110k yearly est. 10h ago
Retail Sales Consultant Part Time
Tailored Brands 4.0
Richmond, VA job
Retail Sales Associate We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best.
We Have Immediate Openings - Start Right Away!
* Competitive hourly rates
* Flexible schedules to meet your availability!
* Tuition reimbursement
* Generous employee discount on first purchase
* Ongoing discounts on purchase made at any Tailored Brands store.
What You Bring:
* Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day
* Desire to learn and adapt to new programs
* Ability to work well and consult with retail sales associates at all levels and contribute to a positive work environment
Our Retail Sales Associates are responsible for all aspects of the customer experience within multiple businesses (retail, rental, custom, and omni-channel) within a store location including, but not limited to:
* Engage as a member of a high-performing team through trust, commitment, and a focus on results.
* Build a relationship with your customer from greeting through post-sale contact.
* Consistently demonstrate the benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals.
* Continuously encourage and participate in team selling and positively impact the achievement of the store sales volume and metrics goals.
* Assist with visually merchandising, set up, and other store-related projects, as well as conducting merchandise stock counts.
* Handle the cash register, as a cashier, at the point of sale in the store.
Physical Requirements
* Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
$29k-35k yearly est. 4d ago
Customer Service Representative Part Time
Tailored Brands 4.0
Richmond, VA job
Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear and accessories for the entire family.
We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best.
We Have Immediate Openings - Start Right Away!
* Competitive hourly rates
* Flexible schedules to meet your availability!
* Tuition reimbursement
* Generous employee discount on first purchase
* Ongoing discounts on purchase made at any Tailored Brands store.
What You Bring:
* Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day.
* Desire to learn and adapt to new programs.
* Ability to work well and consult with associates at all levels and contribute to a positive work environment.
Our Customer Service Representatives are responsible for all aspects of the customer experience with multiple responsibilities, but not limited to:
* Handling and accurately following standard operating procedures for all customer purchases, returns, exchanges, store credits and discounted transactions along with properly securing cash and other negotiable documents.
* Incorporating suggestive selling techniques when assisting customers and responding to any customer inquiries and needs.
* Assisting with replenishing merchandise, store layout, recovery, general housekeeping of the store along with monitoring and maintenance of floor stock and fitting room areas.
* Maintaining an awareness of all product knowledge information, POS instructions, merchandise promotions and advertisements
Physical Requirements
* Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.
$21k-27k yearly est. 16d ago
Assistant Store Manager
Tailored Brands 4.0
Richmond, VA job
Assistant Manager Reports to Store Manager: For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear and accessories for the entire family.
As an Assistant Store Manager, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This includes working with your Store Manager to assist in recruiting, hiring, and training the store team members to deliver an exceptional customer experience.
To be successful in this role the role you will:
* Inspire store team to achieve their best performance
* Execute to maximize growth and potential
* Create an engaged and inclusive store environment
* Elevate the customer experience through operational excellence
* Exceed customer expectations in all interactions
Leadership:
* Partners with Store Manager to assist in leading store staff to achieve sales, service, and operational expectations.
* Supports the Store Manager efforts to set clear performance expectations and to ensure the store team is trained in sales, customer service, and operations to meet company standard.
* Models company values and leads by example as an active coach.
* Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business opportunities.
* Assists Store Manager in recruiting store staff and embraces diversity by contributing to an inclusive store environment.
Performance:
* Supports the Store Manager in the achievement of store business plans, including sales, customer service and operational goals.
* Assists in developing game plans and following up on execution to maximize sales and drive consistent performance results.
* Partners with Store Manager to present opportunities with fact-based information and recommendations while leveraging data (store reports) to make the right decisions.
* Participates in driving business outreach opportunities and communicate leads to Store Manager, Regional Manager, and VP of Store operations
* Identifies performance opportunities and assists in development of a plan to address and manage issues effectively.
Operational Excellence:
* Partners with Store Manager to ensure store schedule accuracy and proper staffing to effectively execute initiatives and operational tasks, while maintaining proper sales coverage to deliver on the customer promise.
* Assists with training store staff on all internal operational functions.
* Stays informed on corporate communication, directives, initiatives, and policies and procedures.
* Supports the Store Manager with the implementation of store programs to increase efficiencies in sales, service, operations, and branding.
Workplace:
* Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.
* Supports a culture of learning and development, ensuring training tools are leveraged.
* Serves as a role model to all store team members and provide enthusiastic motivational leadership.
* Assists in creating a steady pipeline of external talent through recruitment.
* Partners with Store Manager to conduct regular store meetings ensuring all store team members are up to date with all company directives.
Customer Experience:
* Assists with training the store team on the customer service expectations to create an exceptional customer experience.
* Supports the Manager to lead the store team to exceed customer expectations and achieve a high Medallia score.
* Leverages all customer feedback to take appropriate actions and prevent or resolve customer concerns.
* Collaborates with the Manager to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.
Qualifications - External
Qualifications:
* Minimum of 2 years of Retail or Sales experience.
* Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
* Self-motivated, results oriented, strategic thinker.
* Strong organizational and leadership skills.
* Excellent written and verbal communication skills.
* Demonstrates active listening and problem-solving skills.
* Proven ability to train and develop high performing store teams.
* Proficient in technology systems, applications, Microsoft Office, and video conferencing.
* Ability to operate a computer and POS System.
Physical Requirements
* Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.
$35k-43k yearly est. 14d ago
ST Helper Part Time West Broad Service (Req 12142)
Southern States Cooperative 4.3
Southern States Cooperative job in Richmond, VA
Demonstrates the ability to learn and develop skills to effectively perform a specialized role or to cross-train in multiple areas. Relies on ability to work well in a team environment, prioritize customer needs and adhere to operating procedures. Performs work under direct supervision.
Essential Job Functions
This position may include essential job functions similar to: cashier, merchandising and sales, warehouse, plant nursery. Job descriptions for these roles are available through the Human Resources Division.
Essential Job Functions vary by location and may include:
Greet customers in a welcoming and professional manner. Utilize customer-focused interpersonal skills including smiling, making eye contact, meeting them in aisle when possible, helping lift products as necessary, providing appropriate attention including when assisting more than one customer at time, acknowledging they will be assisted soon if waiting, and thanking each one for their business.
Assist customers with quickly locating merchandise in the showroom. Introduce customer to a senior team member when specialized assistance is needed.
Replenish, face and organize merchandise on shelving. Move inventory utilizing proper lifting techniques and equipment in accordance with facility procedures.
Assist with signage, pricing and shelf labeling. Ensure a neat and professional presentation according to facility procedures.
Process checkout transactions utilizing point of sale equipment, including: cash registers, hand held scanners and credit/debit card terminals. Accurately handle cash and make change. May perform more complex transactions with assistance, including exchanges, returns, discounts and markdowns.
Fill customer orders accurately with merchandise from showroom floor and/or warehouse. Effectively utilize proper equipment and tools. Load customer vehicles as needed.
Receive merchandise into the warehouse. Inspect shipments and paperwork to verify order accuracy and ensure product quality. Escalate order errors or damage to appropriate team member. Effectively utilize forklifts, pallet jacks and other equipment to unload and store merchandise in proper warehouse location. Stage merchandise for showroom restocking, upcoming deliveries and loading customer vehicles.
Assist with physical inventory counts in the showroom and/or warehouse.
Answer incoming telephone calls in a professional and courteous manner. Communicate information regarding order status, product availability, current sales, promotions and store events.
Maintain the health and overall appearance plant material in the garden center. Perform deadheading, pruning, regular watering, movement and rotation of plants in optimum sun/shade locations.
The essential functions below are required for all locations:
Demonstrate initiative to learn and effectively apply knowledge of standard operating procedures. Develop skills for successful customer sales, merchandising, inventory support and/or facility maintenance.
Learn and effectively operate assigned tools and equipment, including point of sale terminals, hand held scanners, forklifts, pallet jacks and other related equipment.
Communicate regularly with co-workers and supervisor about current assignments. Contribute to department efforts as an active team member. Provide assistance to co-workers and request support as needed.
Actively participate in on-the-job training, on-line courses, formal and informal classes and/or coaching opportunities offered by SSC and as required by supervisor.
Monitor entrances and exits in an effort to promote store safety, security and to minimize merchandise loss. Escalate potential security concerns to store leadership.
Perform daily housekeeping duties according to facility procedures to ensure a neat, clean and welcoming environment.
Perform work safely as to not cause harm to yourself, co-workers, equipment, or inventory. Utilize Personal Protective Equipment (PPE) as required. Operate all equipment according to SSC policy and government regulations. Comply with OSHA regulations, Southern States Environmental Health and Safety (EHS) standards, work rules and policies.
Perform all other job functions as assigned.
Experience: Requires effective communication skills. Prefer familiarity with agriculture, plant science, equine, livestock, pet care, or retail and inventory management.
Requirements - complexity of requirements increases with grade level
Able to learn and consistently demonstrate knowledge of and compliance with facility guidelines and standard operating procedures
Able to learn and effectively apply knowledge of a variety of merchandise
Able to learn and effectively utilize equipment and tools including forklift and/or point of sale terminal
Able to add, subtract, multiply, divide and calculate percentages using whole numbers, common fractions and decimals
Attention to detail when handling inventory, equipment and tools, or cash transactions
Able to consistently demonstrate customer-focused interpersonal skills
Able to demonstrate team work and flexibility to meet customer and business needs
Able to speak, read, write the English language in a proficient manner
Able to work extended hours and/or alternate schedules
Work Environment
Performs essential job functions in multiple environments, including: climate controlled, warehouse subject to seasonal humidity and temperature changes, and outdoors not protected from weather conditions when accessing merchandise, equipment or tools.
May be exposed to hazards including:
Drafts, temperature changes and wet floors due to facility doors opening during adverse weather and due to merchandising and care of plant material
Merchandise, supplies and tools with sharp edges or containing hazardous materials
Dust, odors, fumes and hazardous chemicals associated with sales and storage of dry and liquid fertilizers, crop protectants and other agricultural, residential, animal care and home care products
Physical Activities & Requirements
Physical activities and requirements will vary with essential job functions.
Continuously bend and stoop; manual dexterity (fingers and hands), handle and utilize repetitive hand motion with merchandise and tools; reach with arms and hands for extended periods; stand and walk for extended periods, at times may be on concrete or uneven surfaces; utilize eye/hand coordination; twist back and neck. Pull, push, lift, carry up to 50 pounds.
Frequently climb, crouch, stack, and sweep. Driving may be required and can vary from continuous to occasionally. Pull, push, lift, carry 50-80 pounds, may be assisted.
Occasionally balance, kneel and shovel. Pull, push, lift, carry 80-100 pounds, may be assisted.
Must be able to speak to co-workers and customers regarding operations and safety. Must be able to hear customer service phone calls, hand held radio, equipment and vehicle sounds. Specific vision abilities required by this position include: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Southern States Cooperative is an Equal Opportunity Employer and does not discriminate against individuals based on their race, color, religion or belief, national or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity, veteran status, family medical history or genetic information, or any other status protected by federal, state or local laws or regulations.
$21k-28k yearly est. 60d+ ago
Warehouse Associate - Goochland Service (Req 12143)
Southern States Cooperative 4.3
Southern States Cooperative job in Goochland, VA
Are you interested in joining an industry leader who is passionate about growth? Southern States Cooperative is a retail agriculture cooperative serving the agronomy, energy and farm supply needs of its members and customers across eight states in the Southeastern United States. At Southern States Cooperative (A Farmer Owned Cooperative since 1923); we serve a wide range of farm inputs including: fertilizer, seed, livestock feed, pet food, animal health supplies, and petroleum products, as well as other items for the farm and home.
We are focused on helping our employees and our customers grow, by being the very best at offering challenging and rewarding career opportunities to our employees and providing superior products, services and growing solutions for our valued customers. We want to hear from you, so come grow with us!!!
How you will impact Southern States Cooperative:
Performs a variety of retail operations functions to ensure sales readiness and customer support at Southern States Cooperative, Inc. (SSC) service and cooperative locations. Job functions vary by location and generally include: receiving merchandise and maintaining warehouse inventory, stocking shelves and supporting merchandising efforts, maintaining showroom appearance, filling customer orders and providing loading assistance, and performing general facility maintenance. Effectively operates a forklift and other industrial equipment. Demonstrates excellent customer service skills.
Maintain regular communication with store leadership to receive daily assignments and provide timely information regarding receiving and inventory supply, customer orders, showroom appearance, facility maintenance, safety, loss prevention, and other factors critical to daily operations.
What you need to succeed:
Education: Requires a High School Diploma or General Education Degree (GED)
Experience:
Prefer previous experience in a warehouse handling inventory and operating industrial equipment including forklift, front-end loader, pallet jack, and/or skid loader. Customer-focused communication skills, familiarity with agricultural industry, and/or previous Southern States work experience a plus.
Some of the many benefits we offer:
Medical, Dental & Vision Insurance
401(k) Plan with Company Match
Health Care Flexible Spending Account
Dependent Care Flexible Spending Account
Short Term Disability
Long Term Disability
Life Insurance
Accident Death and Dismemberment Insurance
Paid Time Office
Vacation Buy-Back
Company Holidays
Tuition Assistance
Employee Assistance Program
Legal Services
Long Term Care Insurance
Pet Insurance
Employee Merchandise Discounts
Wellness Program
Volunteer Program
Employee Referral Bonus Program
Southern States Cooperative, Inc., is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against individuals based on their race, color, religion or belief, national or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity, veteran status, family medical history or genetic information, or any other status protected by federal, state or local laws, or regulations.
$29k-38k yearly est. 60d+ ago
Territory Sales Manager
Southern States Cooperative, Inc. 4.3
Southern States Cooperative, Inc. job in Richmond, VA
Manages and develops sales relationships for a defined set of current and prospective customers within an assigned geographic territory. Performs on-farm sales consultations to review operational needs and provide solutions through the sale of various products, including: seed, fertilizer, crop protectants, and/or feed, as well as all related services. Relies on agricultural industry expertise, detailed knowledge of SSC products and services, and interpersonal skills to develop strong customer relationships and achieve sales goals.
Essential Job Functions
* Continuously perform independent on-site sales consultations for current and prospective customers. Depending upon geographic region, sales territories may encompass several counties. Manage sales calls and travel schedule to optimize customer engagement, facilitate efficient service, and achieve sales and performance targets.
* Effectively communicate with customers to understand their operations. Provide technical assistance and information regarding farm management and production best practices. Assist with identification of issues related to weeds, pests, and/or crops. Recommend products and services that best support the customer's operational needs.
* Utilize interpersonal skills and account management techniques to foster positive, long-term business relationships with current and prospective customers. Negotiate and execute sales agreements, including: pricing, payment terms, incentive programs, and delivery schedule.
* Develop and manage account strategies that ensure a robust sales pipeline through the growth of current business and new acquisitions. Partner with division management and local SSC facility leadership to implement account strategies. Coordinate sales efforts, create prospect lists, provide market intelligence, and coordinate product delivery schedules.
* Manage all resources needed to address customer inquiries. Coordinate with Product Specialists, Buyers, Agronomists, Vendors, division and corporate management staff to resolve questions and concerns. Maintain strong relationships with state land grant universities and local county extension personnel.
* Utilize the CRM Tool to maintain accurate customer records, prospect lists, and report weekly sales calls to both customers and prospects. Transmit weekly fieldwork reports and weekly expense voucher to appropriate manager.
* Promote the use of John Deere Financial, GrowMaster and other programs as sales tools for growing Market Share.
* Promote the SSC brand and business philosophy in a positive and customer-focused manner throughout the local community and sales region. Plan and coordinate commodity and grower meetings with current and prospective customers. Participate in local community meetings (grower meetings, USDA, and Extension meetings) and maintain active membership on county extension boards or Ag related councils.
* Represent SSC in a positive manner by demonstrating professionalism at all times in communication and appearance. Wear approved SSC uniform/attire and operate a neat and well-maintained vehicle.
* Maintain awareness of industry trends, developments, regulations, and updates to SSC products and services. Seek continuous development of sales effectiveness and account management skills including use of the Carew sales process. Utilize a variety of resources to meet development planning and continuing education requirements, including: professional organizations, seminars (i.e. Crops Certification), conferences, training courses, self-study, and on-line tools.
* Perform work safely as to not cause harm to yourself, customers, co-workers, equipment, or inventory. Utilize Personal Protective Equipment (PPE) as required. Operate all equipment according to SSC policy and government regulations. Comply with OSHA regulations, Southern States Environmental Health and Safety (EHS) standards, work rules and policies.
* Perform all other job functions as assigned.
A combination of completed coursework and relevant experience may be considered in lieu of degree.
Education: Bachelor's Degree, will consider other education with related sales/agriculture experience
Experience:Requires 5+ years of agronomic on-site sales experience. Requires knowledge of seed, fertilizer, crop protectant, and/or feed products and services, as well as best practices related to farming and crop production. Previous Southern States work experience strongly preferred.
Licensing: Requires valid Driver's License
May require one or more of the following, or ability to obtain: Commercial Driver's License, Commercial Pesticide Applicator License, Certified Crop Advisor, Certified Feed Advisor License
Requirements:
* This position requires the safe operation of a motor vehicle to perform essential job functions and mandatory compliance with the SSC motor vehicle safety policy
* Able to effectively apply knowledge of a variety of seed, fertilizer, crop protectant, and/or feed products and services in order to accurately answer questions and make recommendations
* Able to effectively apply knowledge of farm management and crop production best practices to identify needs and advise customers on product and service solutions
* Able to utilize creative thinking and problem solving skills to develop solutions for customers and grow business within the sales area
* Able to work both independently and as part of a team to execute area sales strategy
* Able to communicate clearly and professionally
* Able to consistently demonstrate customer-focused interpersonal skills and business savvy
* Able to develop and maintain productive business relationships with area farmers and agricultural community members
* Able to perform data analysis for sales forecasting and in formulating recommendations
* Attention to detail, accuracy and accountability
* Computer literacy to utilize MS Office products and SSC business systems
* Able to work extended hours to meet business demands
* Able to meet travel requirements for designated sales territory
* Able to speak, read, write the English language in a proficient manner
Work Environment
Essential job functions are primarily performed on-site at customer locations. May regularly work outdoors and may be unprotected from weather conditions and subject to seasonal temperatures and humidity. Requires the daily operation of a SSC motor vehicle for travel purposes. Travel requirements vary based on location and growing season.
Frequent exposure to hazards, including:
* Odors, fumes and hazardous chemicals associated with dry and liquid fertilizers, crop protectants, fuel, and other agricultural products and equipment
* Dust, dirt, allergens, insects, pests and other factors associated with inspection of farming, crop production, and/or livestock sites
* Products, supplies, and tools with sharp edges or containing hazardous materials
* Moving mechanical parts and vehicles, vibrations and electric current
* Noise levels where hearing protection is optional per PPE Plan
Schedule requirements are largely determined by area sales strategy and based on independent judgement to optimize travel and customer engagement. Ability to travel during adverse weather conditions may be required. Extended hours may be required at various times including peak growing season.
Physical Activities & Requirements
Physical activities may vary based on location.
* Continuously bend and stoop; manual dexterity (fingers and hands) and utilize repetitive hand motion with products, soil/plant material, and various tools including computers; utilize eye/hand coordination; twist back and neck. Pull, push, lift, carry up to 30 pounds.
* Frequently balance, climb, and crouch; drive motorized vehicles; reach with arms and hands for extended periods; sit for extended periods; stand and walk for extended periods, at times may be on concrete or outdoors on uneven surfaces. Pull, push, lift, carry 30-50 pounds.
* Occasionally kneel and stack. Pull, push, lift, carry over 50 pounds, may be assisted.
Must be able to communicate with customers and counterparts in-person and via telephone regarding the daily business of sales, operations, products, services, and safety. Must be able to maneuver over uneven terrain while inspecting customer locations. Must be able to utilize vision and touch to diagnose problems and recommend solutions. Must be able to utilize hearing and vision to operate equipment including a motor vehicle. Specific vision abilities required by this position include: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Tools & Equipment
SSC passenger motor vehicle, telephone, hand held radio, computer, printer, scanner, copier, fax machine, writing instrument, reports, logs, spreadsheets. Seed, fertilizer, crop protectant, and/or feed equipment, and other tools, equipment and products as determined by specific location requirements. Commercial motor vehicle use may be required.
Southern States Cooperative is an Equal Opportunity Employer and does not discriminate against individuals based on their race, color, religion or belief, national or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity, veteran status, family medical history or genetic information, or any other status protected by federal, state or local laws, or regulations.
$56k-82k yearly est. 60d+ ago
Energy Driver Trainee (Req 11833)
Southern States Cooperative 4.3
Southern States Cooperative job in Glen Allen, VA
Are you interested in joining an industry leader who is passionate about growth? At Southern States Cooperative (A Farmer Owned Cooperative since 1923); we are focused on helping our employees and our customers grow, by being the very best at offering challenging and rewarding career opportunities to our employees and providing superior products, services and growing solutions for our valued customers. We want to hear from you, so come grow with us!!!
How you will impact Southern States Cooperative:
Operates Southern States Cooperative, Inc. (SSC) commercial motor vehicles to deliver fuel products to customers. Strictly adheres to government regulations and SSC operating procedures while working independently. Products and load type vary based on location and may include heating oil, kerosene, diesel, gasoline, and/or liquid propane. May install and maintain related equipment at customer site.
Maintain regular communication with facility leadership regarding delivery dispatching, installation and service of fuel products and equipment. Provide updates and input on equipment condition, account issues, supply of materials and other critical factors.
Effectively operate Southern States Cooperative, Inc. (SSC) commercial motor vehicles carrying fuel products, including: heating oil, kerosene, diesel, and/or gasoline. May operate vehicles carrying liquid propane. Comply with all U.S. DOT regulations for operating a commercial vehicle.
What you need to succeed:
Education: Requires a High School Diploma or General Education Degree (GED)
Experience: Prefer previous experience operating a commercial motor vehicle to deliver refined fuel products or experience maintaining related equipment. Previous Southern States work experience a plus.
Requires Commercial Driver's License or ability to obtain
Requires Hazardous Materials Endorsement or ability to obtain
May require Tanker Endorsement or ability to obtain
Some of the many benefits we offer:
Medical, Dental & Vision Insurance
401(k) Plan with Company Match
Health Care Flexible Spending Account
Dependent Care Flexible Spending Account
Short Term Disability
Long Term Disability
Life Insurance
Accident Death and Dismemberment Insurance
Paid Time Office
Vacation Buy-Back
Company Holidays
Tuition Assistance
Employee Assistance Program
Legal Services
Long Term Care Insurance
Pet Insurance
Employee Merchandise Discounts
Wellness Program
Volunteer Program
Employee Referral Bonus Program
Southern States Cooperative, Inc., is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against individuals based on their race, color, religion or belief, national or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity, veteran status, family medical history or genetic information, or any other status protected by federal, state or local laws, or regulations.
$26k-36k yearly est. 60d+ ago
Senior Tax Analyst
Southern States Cooperative 4.3
Southern States Cooperative job in Richmond, VA
Assists with compliance requirements of federal, state, and local laws and regulations regarding application of, filing of, and payment of taxes and licenses for over 80 Southern States Cooperative locations and over 30 Member Cooperative locations. Requires the ability to work independently, monitor filing requirements and meet deadlines for numerous locations in multiple states. Assists with data analysis using Microsoft Power BI.
Essential Job Functions
Prepare monthly sales and use tax filings as assigned
Prepare property tax returns using fixed asset software in accordance with state and local tax agencies
Leverage technology tools for tax integration and modeling
Process tax payments as assigned
Assist with the year-end patronage refund and income tax provision calculation for the Member Cooperatives
Promptly respond to various requests from operations, including sales tax exemption certificates
Prepare journal entries when needed and reconcile general ledger accounts as assigned
Assist with audit requests
Assist with technical research as needed
Participate in ad hoc projects, research and analysis as assigned
$70k-89k yearly est. 10h ago
Dispatch Associate
Southern States Cooperative, Inc. 4.3
Southern States Cooperative, Inc. job in King William, VA
Leads daily dispatching operations for petroleum product delivery and service technicians. Plans, organizes, and effectively allocates resources and equipment to fill orders in a timely and reliable manner. Consistently demonstrates teamwork and customer service skills.
Essential Job Functions -- complexity of essential job functions increases with grade level
* Answer customer telephone calls for fuel delivery and equipment service. Ask questions to determine product needs, clarify equipment and repair concerns, and determine urgency. Provide product and service information to customers, including retail pricing. Effectively utilize customer relations skills to present SSC in a positive and professional manner. May handle escalated customer concerns and inquiries.
* Accurately operate computer system to handle all facets of business at the location. May include creating new customers accounts. Handling issues for skipped deliveries, adding deliveries to dispatched routes and other items that occur. Maintain customer, tank and regulator records.
* Organize fuel delivery by geographic area, degree days, Julian and product supply. Utilize routing system to maximize efficient delivery routes. Assign drivers based to ensure even distribution of workload and DOT compliance. Work to minimize overtime. Fuels may include heating oil, kerosene, gasoline, diesel, and/or propane, depending upon location.
* Organize service tickets by geographic area or use of system routing. Prioritize repair, maintenance, or installation work. Assess the availability of parts and related equipment. Monitor service truck inventory levels. Assign service technicians based on even distribution of workload and appropriate service skills. Work to minimize overtime.
* Continuously communicate via computer system, telephone, radio, and in-person with petroleum drivers, service technicians, and facility team members regarding daily fuel delivery and service dispatching. Obtain and process updates regarding schedule, job progress, account issues, supply of fuel products, availability of materials, and other critical factors.
* Assist walk-in customers with sales of fuel products. Utilize proper material handling techniques and equipment, such as handcart, forklift, and/or front end loader.
* Check-in drivers and service technicians at the end of the shift. Review driving/service log when applicable, verify account payments and process invoices. Ensure documentation and records are completed in a legible and accurate manner.
* Provide training and coaching to new petroleum drivers and service technicians. Communicate technical information in a clear and concise manner. Demonstrate how to accurately complete documentation and customer tickets. Explain delivery routes. Discuss customer service expectations, payment collection, and identifying opportunities to obtain new and recurring orders.
* Depending upon location, may operate terminal and dispense fuel for loading. Utilize load hose, meters, gauges, and terminal controls for bulk fuel loading (top load and bottom load) according to facility operating procedures.
* Assist facility leadership with preparing and maintaining retail prices.
* Participate in specialized training, certification courses, and/or meetings as requested. Learn and develop techniques to enhance job performance and to stay current on industry safety and operational standards.
* Maintain a clean and orderly work area by keeping tools, equipment and supplies in proper places. Minimize waste and properly dispose of waste material. Perform all related cleaning of equipment and work areas according to Housekeeping Plan and SSC procedures.
* Perform work safely as to not cause harm to yourself, customers and property, co-workers, equipment, or inventory. Utilize Personal Protective Equipment (PPE) as required. Operate all equipment and vehicles according to SSC policy and government regulations. Comply with OSHA regulations, Southern States Environmental Health and Safety (EHS) standards, work rules and policies.
* Perform all other job functions as assigned.
Education: Requires a High School Diploma or General Education Degree (GED)
Experience:
Requires a minimum of one (1) year of petroleum industry experience, with transportation dispatching knowledge and/or service technician expertise (oil based heating systems/HVAC, equipment and appliances). Previous Southern States work experience a plus.
Licensing: Licensing requirements vary by location and are based on state/federal regulations. May require one or more of the following:
* License in HVAC, Liquid Propane Gas Fitter or related trade
* Petroleum and/or Propane Certification (or ability to obtain)
* Commercial Driver's License (Class C or Class B)
* Hazardous Materials and/or Tanker Endorsement (or ability to obtain)
Requirements -- complexity of requirements increases with grade level
* Technical knowledge of heating/cooling systems (HVAC), equipment and appliances for oil, kerosene, gasoline, diesel, and/or propane
* Computer literacy to operate SSC business systems
* Geographical knowledge of the service and delivery area and the ability to set and modify routes utilizing computer system, maps, and GPS equipment
* Able to prioritize and apply organizational skills
* Able to utilize interpersonal skills for customer sales and service and to build team relationships
* Able to communicate technical information
* Able to perform effectively as an integral member of the team
* Able to follow safety, quality control and operating procedures at all times
* Able to add, subtract, multiply, divide and calculate percentages in all units of measure, using whole numbers, common fractions and decimals
* Able to operate a forklift, handcart and other industrial equipment including fuel terminals and pumps
* Able to complete paperwork, reports, documentation, and email communication in a legible, organized, and timely manner
* Able to speak, read, write the English language in a proficient manner
* Able to work extended hours to meet business demands
Work Environment
May be exposed to seasonal temperatures and humidity, may perform essential job functions outdoors
Regularly exposed to hazards including:
* Heating oil, kerosene, diesel, gasoline, and/or liquid propane, and related odors and fumes
* Moving mechanical parts and vehicles
* Noise levels where hearing protection is optional per PPE Plan
* Dust, wet surfaces, vibrations, and electrical current
Schedule requirements will vary during peak and off-peak seasons. Extended hours and/or alternate work schedules may be required. Ability to report to work on time and in adverse weather conditions is required.
Physical Activities & Requirements
* Continuously manual dexterity (fingers and hands) for keyboard, controls, and tools; reach with arms and hands, utilize hands in repetitive motion; utilize eye/hand coordination; twist back and neck. Pull, push, lift, carry up to 50 pounds.
* Frequently bend, stand and walk. Pull, push, lift, carry 50-80 pounds, may be assisted.
* Occasionally balance, crouch, kneel, stack, stoop, sweep; pull, push, lift, carry 80-100 pounds, may be assisted.
Must be able to communicate with co-workers and customers in-person, via telephone and email regarding orders, dispatching schedule, and safety. Must be able to hear equipment sounds, co-workers, and radio. Specific vision abilities required by this position include: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Tools & Equipment
Computer, GPS equipment, radio, telephone, forms, spreadsheets, maps, manuals. May operate fuel terminal pumps. Personal protective equipment as required by any and all product warning labels. Industrial equipment such as handcart, front end loader, forklift.
Southern States Cooperative is an Equal Opportunity Employer and does not discriminate against individuals based on their race, color, religion or belief, national or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity, veteran status, family medical history or genetic information, or any other status protected by federal, state or local laws or regulations.
$18k-24k yearly est. 60d+ ago
Accounting Intern-Summer 2026
Southern States Cooperative 4.3
Southern States Cooperative job in Richmond, VA
Southern States' Summer Internship Program is for rising college Juniors and Seniors and gives students an opportunity to experience and contribute to our overall success. Students must maintain a GPA of 2.5 or above and be currently enrolled and attending a four year university.
How you will impact Southern States Cooperative:
Program Details (subject to change as events arise):
10 week program (split into 2 sessions)
One 5-week session in internal audit
One 5-week session in one of our other accounting departments
Internal Audit Experience field audits at various locations Some overnight travel required Assist in pre and post work associated with these reviews including drafting audit reports Understand control environment, including the Company's point of sale system, and testing of these controls Participate in operational and financial audits of the corporate/administrative functions of the Company Assist with the Southern States year-end audit by testing accounting and operating procedures assigned by the Internal Audit department and the Southern States outside auditing firm. Accounting Experience one or more of our operational accounting or financial reporting departments Assist with the month-end or year-end closing process Gain exposure to the general ledger system and learn how to access electronic and hard copy information from the system. Learn to perform analysis of information using excel spreadsheets, data warehouse queries and other software and analysis tools. Work with the appropriate manager/supervisor to prepare journal entries and reconcile general ledger accounts gaining an understanding of their value. Perform margin and expense reviews, analyzing operational and financial information, for various locations, which could include wholesale facilities, retail stores or corporate department. Work with point of sale detail transactions and the review and monitoring procedures of such.
$29k-35k yearly est. 10h ago
Store Lead
Tailored Brands 4.0
Glen Allen, VA job
Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty.
To be successful in this role the role you will:
* Inspire store team to achieve their best performance
* Execute to maximize growth and potential
* Create an engaged and inclusive store environment
* Elevate the customer experience through operational excellence
* Exceed customer expectations in all interactions
Leadership:
* Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
* Models company values and leads by example as an active coach.
* Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business.
* Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.
Performance:
* Supports the management team in the achievement of store business plans, including sales, customer service and operational goals.
* Understands how to leverage store reports to understand decisions made to drive the store business.
* Participates in driving business outreach opportunities and communicates leads to Store Manager.
* Identifies performance opportunities and partners with management team to contribute to development plans.
Operational Excellence:
* Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise.
* Assists management team with training store staff on all internal operational functions as assigned.
* Stays informed on corporate communication, directives, initiatives, policies and procedures.
* Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.
Workplace:
* Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.
* Supports a culture of learning and development, ensuring training tools are leveraged.
* Serves as a role model to all store team members and provide enthusiastic motivational leadership.
* Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives.
Customer Experience:
* Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score.
* Leverages customer feedback to prevent or resolve customer concerns.
* Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.
Qualifications:
* Minimum of 1 year of Retail or Sales experience.
* Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
* Self-motivated, results oriented, strategic thinker.
* Strong organizational and leadership skills.
* Excellent written and verbal communication skills.
* Demonstrates active listening and problem-solving skills.
* Proven ability to train and develop high performing store teams.
* Proficient in technology systems, applications, Microsoft Office, and video conferencing.
* Ability to operate a computer and POS System.
Physical Requirements
* Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
$30k-38k yearly est. 60d+ ago
Exploring AG Intern
Southern States Cooperative, Inc. 4.3
Southern States Cooperative, Inc. job in Warsaw, VA
Southern States' Summer Internship Program is for college students and gives students an opportunity to experience and contribute to our overall success. Students must maintain a GPA of 2.50/4.00 or above and be currently enrolled and attending a college or university. The program offers competitive pay and will extend for 10-12 consecutive weeks 40 hours per week. To apply, please visit the careers section of our website at **********************
PURPOSE OF POSITION: Provide an opportunity for learning and engagement in various functional areas within the Agronomy field. Position will serve in various capacities within each functional area which will allow for on-the-job- training. The program allows the opportunity to develop specialized knowledge, skills, and operational experience for the intern while assisting the location in meeting its operations objectives.
PRINCIPAL RESPONSIBILITIES AND DUTIES:
The primary responsibility for this internship will involve crop scouting and tissue sampling. The intern will utilize Winfield's NutriSolutions 360 tissue sampling phone application to take samples from customer's fields. This data will then be submitted to Winfield for analysis and results.
Week 1 -- Assigned to General Manager for general overview and initial assignments. Focus areas will be a general understanding of Southern States and the complexity of the business. Clear expectations of the goals/objectives, roles and responsibilities, along with expectations from the program will be covered.
Week 2 -- Under close supervision perform duties as assigned by operations and sales. Shadow other employees to learn techniques to deliver high quality customer service.
Weeks 3, 4 and 5 -- Works with Agronomist, Agonomy Sales Managers (ASM's) and Agronomy Operations Managers (AOM's) to resolve questions and concerns.
Week 6 -- Works with District Precision Ag Specialist on soil sampling, making fertility recommendations and scouting. Assists with calls on customers to solicit sales, handles questions about products and makes recommendations on best practices related to our products and services.
Weeks 7, 8 and 9 -- Work alongside associates to assist in areas of the location while shadowing other employees to gain additional knowledge of working in an Agronomy environment. Recap report to include observations within each week, relationship to their coursework, positives/negatives as well as "learnings" from their internship.
Week 10 -- Spend time with General Manager on wrap-up and future plans.
QUALIFICATIONS:
● Requires good written, oral and interpersonal skills
● Excellent customer service
● Must be team oriented and skilled in working within a collaborative environment
● Computer skills required
● Able to use iPhone and iPad technology including the use of mobile applications
● Must have valid driver's license and be 19 years old to drive company vehicles
● Requires lifting up to 50 pounds
● May require climbing, stooping, bending and crawling on a frequent basis
● Possible contact with hazardous chemicals and working in adverse weather conditions (rain, snow, cold, heat)
Requires physical strength and dexterity to walk, stand, bend, climb, reach, stoop, twist and lift/carry 50 pounds. Vision, hearing and speech essential. Hand coordination to use computer. May require a valid drivers license. While traveling may have contact with hazardous materials and drive/travel and work in adverse weather conditions.
Southern States Cooperative, Inc., is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against individuals based on their race, color, religion or belief, national or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity, veteran status, family medical history or genetic information, or any other status protected by federal, state or local laws, or regulations.
$28k-37k yearly est. 6d ago
Class B Driver-RVA Turf Warehouse
Southern States Cooperative 4.3
Southern States Cooperative job in Richmond, VA
Operates a commercial motor vehicle to transport agricultural products between Southern States Cooperative, Inc. (SSC) facilities and to customer sites within a designated region. Load types may include dry and liquid bulk products, equipment, and/or packaged merchandise. Products are based on division and facility location, and range from fertilizer, crop protectants and treatment products, to feed, seed, and farm supplies. Represents SSC in a professional manner to customers. Assists with various warehouse and facility operations. Strictly adheres to government regulations and SSC operating procedures while working independently.
Vehicles meet Class B
designation from the Federal Motor Carrier Safety Administration (Any single vehicle with a GVWR of 26,001 or more pounds, or any such vehicle towing a vehicle not in excess of 10,000 pounds GVWR).
Essential Job Functions
Communicate with facility management and counterparts to assess daily merchandise delivery and operations needs. Assist with planning delivery schedules and routes.
Safely operate SSC commercial vehicles to transport bulk loads, including dry and liquid fertilizer, anhydrous ammonia (NH3), crop protectants and other treatment products, palleted merchandise, farm supplies, and related equipment to proper destinations in accordance with SSC polices, DOT regulations and local traffic laws.
Load or assist with loading of dry and liquid bulk products. Verify load documentation and inventory availability. Effectively operate equipment controls on vehicle and at facility according to standard operating procedures for bulk loading. Monitor scales, meters, gauges, and terminal controls to verify weight/quantity. Utilize proper equipment to load or assist with loading palleted merchandise, equipment, and farm supplies.
Off-load or assist with off-loading merchandise at destination by dispensing from tank or utilizing forklift and material handling equipment to unload palleted merchandise, equipment and farm supplies. Review shipping documentation with customers. May load bulk fertilizer and crop protectant products into spreading vehicles.
Perform pre- and post-trip vehicle safety inspections. Maintain mileage and fuel logs. Review and complete shipping documentation including bills of lading, reports, documentation, and automated systems accurately and in a timely manner according to standard operating procedures for documentation. Review all documents prepared by receiving team members.
Represent SSC in a positive manner through professional and courteous communication with customers and business partners. Review account details with customers during deliveries. Provide information on delivered products and equipment. Collect account payments. Confirm future deliveries with customers to maintain their required inventory.
Properly utilize and maintain equipment and vehicles. Perform routine preventive maintenance and repair to keep equipment and vehicles in good working condition. Notify supervisor of vehicle and equipment service needs to ensure timely repair or replacement.
Depending upon location and business need, may perform a variety of functions to assist team with daily operations, including but not limited to: taking soil samples at customer locations, mixing bulk fertilizer according to custom formulas, loading customer vehicles, utilizing a forklift or other material handling equipment, and performing warehouse operations including receiving and inventory management.
Depending upon business need, may also operate box trucks, pick-up trucks, flat beds, and/or other vehicles to transport merchandise between SSC facilities and customer farms, production sites, and residences. Deliver, handle, load and unload a variety of packaged merchandise, including: seed, fertilizer, crop protectants and other treatment products, as well as feed, farm supplies, equipment, and/or plant material.
Maintain a clean and orderly work area by keeping tools, equipment and supplies in proper places. Minimize waste and properly dispose of waste material. Perform all related cleaning of equipment, vehicle and work areas according to Housekeeping Plan and SSC procedures.
Perform work safely as to not cause harm to yourself, customers and property, co-workers, equipment, or inventory. Utilize Personal Protective Equipment (PPE) as required. Operate all equipment and vehicles according to SSC policy and government regulations. Comply with OSHA regulations, Southern States Environmental Health and Safety (EHS) standards, work rules and policies.
Perform all other job functions as assigned.
$43k-52k yearly est. 10h ago
Dispatch Associate
Southern States Cooperative 4.3
Southern States Cooperative job in King William, VA
Leads daily dispatching operations for petroleum product delivery and service technicians. Plans, organizes, and effectively allocates resources and equipment to fill orders in a timely and reliable manner. Consistently demonstrates teamwork and customer service skills.
Essential Job Functions -- complexity of essential job functions increases with grade level
Answer customer telephone calls for fuel delivery and equipment service. Ask questions to determine product needs, clarify equipment and repair concerns, and determine urgency. Provide product and service information to customers, including retail pricing. Effectively utilize customer relations skills to present SSC in a positive and professional manner. May handle escalated customer concerns and inquiries.
Accurately operate computer system to handle all facets of business at the location. May include creating new customers accounts. Handling issues for skipped deliveries, adding deliveries to dispatched routes and other items that occur. Maintain customer, tank and regulator records.
Organize fuel delivery by geographic area, degree days, Julian and product supply. Utilize routing system to maximize efficient delivery routes. Assign drivers based to ensure even distribution of workload and DOT compliance. Work to minimize overtime. Fuels may include heating oil, kerosene, gasoline, diesel, and/or propane, depending upon location.
Organize service tickets by geographic area or use of system routing. Prioritize repair, maintenance, or installation work. Assess the availability of parts and related equipment. Monitor service truck inventory levels. Assign service technicians based on even distribution of workload and appropriate service skills. Work to minimize overtime.
Continuously communicate via computer system, telephone, radio, and in-person with petroleum drivers, service technicians, and facility team members regarding daily fuel delivery and service dispatching. Obtain and process updates regarding schedule, job progress, account issues, supply of fuel products, availability of materials, and other critical factors.
Assist walk-in customers with sales of fuel products. Utilize proper material handling techniques and equipment, such as handcart, forklift, and/or front end loader.
Check-in drivers and service technicians at the end of the shift. Review driving/service log when applicable, verify account payments and process invoices. Ensure documentation and records are completed in a legible and accurate manner.
Provide training and coaching to new petroleum drivers and service technicians. Communicate technical information in a clear and concise manner. Demonstrate how to accurately complete documentation and customer tickets. Explain delivery routes. Discuss customer service expectations, payment collection, and identifying opportunities to obtain new and recurring orders.
Depending upon location, may operate terminal and dispense fuel for loading. Utilize load hose, meters, gauges, and terminal controls for bulk fuel loading (top load and bottom load) according to facility operating procedures.
Assist facility leadership with preparing and maintaining retail prices.
Participate in specialized training, certification courses, and/or meetings as requested. Learn and develop techniques to enhance job performance and to stay current on industry safety and operational standards.
Maintain a clean and orderly work area by keeping tools, equipment and supplies in proper places. Minimize waste and properly dispose of waste material. Perform all related cleaning of equipment and work areas according to Housekeeping Plan and SSC procedures.
Perform work safely as to not cause harm to yourself, customers and property, co-workers, equipment, or inventory. Utilize Personal Protective Equipment (PPE) as required. Operate all equipment and vehicles according to SSC policy and government regulations. Comply with OSHA regulations, Southern States Environmental Health and Safety (EHS) standards, work rules and policies.
Perform all other job functions as assigned.