Southern Vermont Health & Recreation Center Foundation Inc jobs - 60 jobs

The Data & Improvement Specialist is responsible for supporting and coordinating value-based incentive programs, quality improvement initiatives and organizational performance related to quality data, process optimization, and regulatory incentive programs. The DIS abstracts and analyzes clinical data from Electronic Health Records (EHRs), identifies trends, and works with internal teams and external stakeholders to implement best practices and ensure compliance with quality metrics and standards and supports our quality improvement initiatives, playing a critical role in driving data-informed decision-making and continuous improvement across the organization. This is a two (2) level job progression, allowing for growth based on the complexity of work, increased responsibility, and proven performance on past projects. Duties and Responsibilities: Data Coordination & Analysis: * Abstracts, reviews, and analyzes clinical data from EHRs to assess performance against quality metrics. * Monitors compliance with Medicare, Medicaid, commercial payer, and other pay-for-performance initiatives. * Provides accurate and timely reports on quality outcomes and trends to leadership and relevant departments. Quality Improvement: * Completes administrative duties to ensure the documentation of processes, procedures, and systems: * Obtains and documents all necessary information required to define key processes and procedures. * Designs and documents processes using flow charting methodology. * Documents project teams using standardized charters and improvement tools. * Develops and monitor a system to track the status of various work plans and action items. * Provides administrative support to improvement teams. * Participates in improvement projects and initiatives identified by management: * Works with management to define and outline goals and objectives of the improvement initiative. * Assists in developing and maintaining processes, systems, and action plans. * Monitors progress to improvement project milestones. * Works with appropriate manager to take any necessary follow up or corrective action. * Implements and maintains a tracking and notification system ensuring accurate and timely follow up. * Works with managers on developing, implementing, and evaluating systems. * Assists with and ensures timely and accurate data collection. * Assists with researching improvement initiatives and other innovations that could be incorporated into projects. * Works cross-functionally to develop, implement, and evaluate workflows that align with the quadruple aim: cost efficiency, high-quality care, patient satisfaction and provider satisfaction. Program Management: * Coordinates payer incentive programs, ensuring the organization captures available funds by meeting quality goals. * Facilitates action planning to support performance targets and organizational priorities. Stakeholder Engagement: * Fosters effective communication with stakeholders to drive engagement in QI efforts. Training & Education: * Provides support and training on quality metrics, documentation practices, and data integrity. * Promotes a culture of continuous improvement and accountability across departments. Administrative & Operational Support: * Supports internal audits and prepares for external reviews or surveys related to quality standards. * Participates in the organization's planning processes and contributes to goal-setting and evaluations. Requirements Education: * Associate's degree or equivalent work experience in healthcare, business, or a related field. Experience: * Minimum two years in a healthcare setting with experience in quality improvement, data analysis, or clinical coordination. Other Requirements: Behavioral Expectations: * Upholds the organization's mission, vision, and values in all interactions. * Demonstrates integrity, accountability, and respect in daily work. * Maintains confidentiality and professionalism at all times. Knowledge and Abilities: * Proficient in EHR systems and Microsoft Office Suite. * Demonstrated ability in project coordination, data analysis, and report generation. * Strong interpersonal and communication skills to interact with diverse stakeholders. * Ability to manage multiple priorities in a dynamic healthcare environment. * Knowledge of healthcare quality frameworks and regulatory requirements.

The Buyer will be responsible for: * Communicating, monitoring and ensuring compliance with hospital standards and procedures for the purchase of materials and services. * Placing storeroom stock replenishment orders for Springfield Hospital. * Initiating the purchase of goods and services, tracking and following up on orders through delivery. * Selecting purchase methodology, composing purchase orders, verifying availability of product or service and establishing delivery dates. * Monitoring and expediting open orders and resolving invoice discrepancies. Maintaining communication with requisitioning departments regarding status of orders. * Following up on orders to ensure receipt of ordered items, services or equipment. * Assisting all departments by researching product information and purchasing options, contacting vendors, obtaining price quotes, and negotiating costs with vendors. * Coordinating with vendors regarding product recalls, returns, shortages and outdates. * Maintaining the Item Master by updating prices or information pertaining to an item. * Assisting with the quarterly and year end inventories. * Establishing and maintaining professional working relationships with vendors and hospital customers. * Assisting Accounting department by providing all information needed to send adequate payment to vendor for orders that have been placed. * Assisting where needed in the Materials Management department when the department is limited on staff. Requirements * High School diploma or equivalent * Associate or Bachelor's degree in Business or Supply Chain Management (preferred); relevant experience will be considered in lieu of a degree. * Minimum of two (2) years' previous experience in purchasing medical supplies and services (preferred) * Effective written and verbal communication skills. * Excellent analytical skills to resolve complex problems requiring the use of mathematical, or technical principles and in-depth, experienced-based cross-functional knowledge. * Strong communication skills to effectively deal with conflicting views or issues and mediate fair solutions. * Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, etc.) or other similar computer applications. Salary Range: The base rate for this position is $27.00- $30.00 per hour. The hourly range reflected above is a good faith estimate of base pay for the position. The rate for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate.

The Health Information Management (HIM) Manager will: * Be responsible for managing all aspects of the hospital's health information systems, ensuring accuracy, integrity, confidentiality, and timely availability of patient medical records. * Ensure compliance with federal and state regulations, including HIPAA, CMS Conditions of Participation, and Critical Access Hospital documentation requirements, and ensures contemporary record retention and destruction takes place specific to Vermont law. * Be accountable for biennial review of all HIM policies. Requirements * Associate's degree in Health Information Management, Health Information Technology, or a related field. * Bachelor's degree in Health Information Management, Health Information Technology, or a related field. (preferred) * RHIA or RHIT credential or eligibility to obtain within 12 months of hire. (preferred) * Three (3) years' of HIM experience, with at least 1-2 years in a supervisory or lead capacity. * Prior experience in a Critical Access Hospital or small hospital setting. (preferred) * Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams, Etc.) * Strong understanding of medical record management, documentation standards, and healthcare compliance. * Working knowledge of ICD-10 and 11 coding systems, CPT, and HCPCS coding systems. * Familiarity with CMS billing and reimbursement processes for Critical Access Hospitals. * Comprehensive understanding of HIPAA privacy and security regulations. * Excellent organizational and problem-solving skills, with attention to detail. * Proficiency with Electronic Health Record (EHR) systems. * Strong communication and collaboration skills with clinicians, coders, and revenue cycle teams. Salary Range: The salary range for this position is $80,000.00 - $90,000.00 annually. The salary range reflected above is a good faith estimate of base pay for the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate.

The Adult Day Care Aide will: * Provide supervision and assistance with personal care such as ambulation, transfers, feeding, toileting, exercises, and activities. * Attend ongoing workshops. * Perform relevant duties to maintain function of Center. * Assist the attendees with participation in the various activities offered. * Ensure client safety. Requirements * Experience working with the elderly, people living with dementia and people with physical or intellectual disabilities * High School diploma or equivalent * Positive attitude, encouraging a positive and engaging environment * Ability to function on a team * Six (6) to twelve (12) months working with individuals with disabilities and/or one (1) year working with geriatric population (preferred) * LNA (preferred) Salary Range: The base rate for this position is $18.50 - $22.00 per hour. The hourly range reflected above is a good faith estimate of base pay for the position. The rate for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate.

North Star Health is seeking a Nurse Practitioner (APRN) or Physician Assistant (PA-C) to join our compassionate care team at the Springfield Health Center. This position will provide walk-in acute care services, supporting patients with immediate, non-emergency health needs in a welcoming community health center setting. Position Highlights * Deliver high-quality, patient-centered acute care to walk-in patients of all ages. * Assess, diagnose, and manage a wide range of acute medical concerns. * Collaborate with an integrated care team, including physicians, PA-Cs, behavioral health providers, nurses, and support staff. * Provide education, treatment plans, and follow-up instructions to patients and families. * Support North Star Health's mission of advancing community health through accessible, affordable, and compassionate care. Qualifications * Current licensure as a Nurse Practitioner (APRN) or Physician Assistant (PA-C) in the state of Vermont. * ARNP / PA-C certification required. * Strong clinical skills in acute/urgent care or primary care preferred. * Excellent communication, teamwork, and patient engagement skills. * Commitment to the mission and values of a Federally Qualified Health Center (FQHC). Why Join North Star Health? * Be part of a dedicated, mission-driven organization providing high-quality care in our region. * Enjoy work-life balance with a supportive team environment. * Competitive salary and comprehensive benefits package, including health, dental, vision, retirement, and generous paid time off. * Opportunities for professional development and continuing education. If you are passionate about providing timely, high-quality care and making a difference in the lives of patients and families, we encourage you to apply. Requirements Qualifications and Skills * Working knowledge of common diseases and disorders. * Willingness to care for all ages. * Effective analytical and critical thinking skills. * Team player who works collegially with all members of the team, including other providers, front and clinical staff, and leadership. * Ability to communicate difficult conversations professionally. * Patience, exceptional bedside manner, and the ability to empathize with the patient and engage in shared decision making. Education and Experience * Must have completed a PA-C or NP-focused graduate master's or doctoral nursing program, and successfully pass a national PA or NP board certification exam. * Licensed/license-eligible to practice in Vermont. * 3 + years of clinical experience including the care of pediatric patients. * History of adhering to healthcare ethical code of conduct.

The MRI Technologist will: * Provide clinical services according to radiology practice standards and acts as a resource to radiography students and other technologists, to ensure optimal department functions. * Administer sound patient care practices according to department and hospital policies and procedures, to ensure the safety of the patient. * Demonstrate magnetic safety for patients, staff and self as outlined in department protocols and regulatory guidelines. * Maintain equipment, exam rooms and work areas in a neat and safe condition. * Complete ancillary tasks to ensure efficient and consistent departmental operations. Requirements * Graduate of an approved school of Radiologic Technology * Current Vermont Radiologic Technologist license in good standing. * Basic Life Support (BLS) for Healthcare Providers * Current American Registry of Radiologic Technologists (ARRT) certification * Recent hospital experience as an MRI Technologist (preferred) * Strong organizational skills. * Self-motivated and functions independently. * Demonstrates problem-solving and problem-prevention skills. * Possesses excellent oral and written communication skills. Salary Range: The base rate for this position is $39.00 - $42.97 per hour. The hourly range reflected above is a good faith estimate of base pay for the position. The rate for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate.

The Central Sterile Technician will: * Focus on decontaminating, cleaning, assembling, packing and sterilizing surgical and medical equipment using autoclaves and washers. * Document processes, manage inventory, maintain equipment, and ensure compliance with infection control standards to support the surgical team. Requirements * High school diploma or equivalent * Hospital sterile processing (preferred) * Sterile Processing Certification (preferred) * Effective written and verbal communication skills. * Proficient in Microsoft Office Suite (Word, Excel, Power Point, Outlook, etc.). * Basic computer skills Salary Range: The base rate for this position is $22.00 - $25.50 per hour. The hourly range reflected above is a good faith estimate of base pay for the position. The rate for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate.

The Accounting Supervisor will: * Supervise the general accounting area of the organization under the direction of the Accounting Manager and/or Chief Financial Officer. * Oversee daily operations of the accounting department, including financial accounting and accounts payable. * Ensure all analysis and reporting are accurate and prepared in compliance with generally accepted accounting principles. * Lead and mentor accounting staff under the direction of the Accounting Manager and/or Chief Financial Officer. Requirements * Bachelor's degree in Accounting, Business Administration, or related field; Associate degree and equivalent experience. * Five (5) year's related experience * Supervisory experience * Healthcare accounting experience (preferred) * Certified Public Accountant designation (preferred) * Advanced Excel skills * Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams, etc.) * Detail oriented with strong organizational skills * Self-motivated with the ability to work independently and with a team * Strong management and supervisory skills. * Strong written and verbal communication skills. * Efficient time management skills and prioritization skills. * Mastery of accounting software and systems. Salary Range: The salary range for this position is $70,000.00 - $75,000.00 annually. The salary range reflected above is a good faith estimate of base pay for the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate.

The Patient Access Representative will: * Ensure an exceptional patient experience through high-quality customer service and seamless access to hospital and clinical services. * Perfomr key responsibilities include scheduling, insurance verification, obtaining and verifying authorizations, pre-registration, collecting patient financial responsibility, and registration. * Maintain a thorough understanding of standard operating procedures to ensure efficiency and accuracy. * Proactively improve the patient experience while minimizing financial risk. * Demonstrate a commitment to Springfield Hospital's values while actively contributing to its mission and vision. Requirements * High School Diploma or GED (preferred) * Minimum of one year in a customer service role. * Exemplifies outstanding oral and written communication skills, ensuring clarity, professionalism, and effectiveness in all interactions. * Effectively communicates to facilitate problem-solving, conflict resolution, and collaboration, fostering a positive and productive work environment. * Exhibits strong analytical and critical-thinking skills, proactively identifying and resolving challenges while efficiently managing multiple priorities. * Demonstrates a high level of self-motivation, autonomy, and initiative, consistently driving tasks and projects to successful completion. * Welcomes change and adapts seamlessly to evolving processes, embracing operational workflow improvements without being negatively impacted. * Proficient in Microsoft Office Suite, including Teams, Word, Excel, PowerPoint, Outlook, and other essential applications. * Exhibits proficient and accurate typing skills with efficiency and speed. * Operates and manages the telephone tree system for incoming calls, ensuring efficient call routing and optimal patient experience. * Effectively navigates electronic health record (EHR) systems for patient documentation and record management. Salary Range: The base rate for this position is $19.00 - $22.50 per hour. The hourly range reflected above is a good faith estimate of base pay for the position. The rate for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate.

Full-time Description Come join our dedicated health care team, transforming lives in a beautiful New England Community! Enjoy the benefits of integrated behavioral health professionals and care coordinators in each practice; accessible, quality dental care; a supportive community health team; and a growing lifestyle medicine practice. Our providers have been successful at qualifying for loan repayment through the National Health Service Corp and AHEC programs. We are looking for a primary care physician with leadership and mentoring skills and a commitment to evidence based medical practice, who is comfortable managing complex patients and dedicated to personable patient care, and a collegial, team-based work environment. North Star Health is a not-for-profit, Federally Qualified Health Center that serves southeastern Vermont and southwestern New Hampshire. The unique model of our health system integrates twelve health centers, including five health centers providing primary care, behavioral health and walk-in care, two dental clinics, a vision center, four school-based health clinics and a site within our local recreation center. Our health centers are certified Patient-Centered Medical Home sites. We strive to provide evidence-based care that is accessible and affordable to all (based on a sliding fee scale) and results in healthier outcomes for our communities. Conveniently located in the Connecticut River Valley, Springfield, Vermont is a town with deep historic roots. The area offers a myriad of outdoor activities, including access to great skiing and hiking, fishing, and hunting. Springfield has its own movie theater and recreation center with a pool, climbing wall and lots of classes. Springfield Hospital is a critical access hospital with specialties including gynecology, orthopedics, urology, general surgery, pain management and ENT that just celebrated its centennial in the community. Springfield is nicely located so you can enjoy all that VT and NH have to offer. It is within a couple hours of multiple airports. Benefits Competitive starting salary. Generous paid time off. Medical, dental, vision and pet coverage. 401(k) retirement plan with employer match. Tuition assistance program and opportunities for National Health Service Corp loan repayment and AHEC loan repayment awards. Organizational commitment to work-life balance. 32 scheduled hours of patient care per week with 8 hours of administrative time is considered full time. All outpatient care with an attractive call schedule. Requirements Qualifications and Skills Working knowledge of common diseases and disorders. Caring for all ages. Effective analytical and critical thinking skills. Team player who works collegially with all members of the team, including other providers, front and clinical staff, and leadership. Comfortable in the role of collaborating physician with physician assistants caring independently for a panel of patients. Ability to communicate difficult conversations professionally. Patience, exceptional bedside manner, and the ability to empathize with the patient and engage in shared decision making. J-1, H-1B visas accepted. Education and Experience MD or DO from an accredited program. Licensed/license-eligible to practice in Vermont. Family Medicine certified or board eligible. Proof of successful completion of 3-year residency training program. History of adhering to healthcare ethical code of conduct. We take care of our team! Our comprehensive benefits package includes medical, dental, and vision coverage, a 401(k) with company match, generous paid time off, loan repayment and engaging wellness programs that make it easy and fun to stay healthy. We're committed to supporting your well-being-at work and beyond. Salary Description $225,000 - $260,000

Springfield Medical Care Systems, DBA as North Star Health, is a not-for-profit, community-based health care system that serves southeastern Vermont and southwestern New Hampshire. The unique model of our health system integrates five federally qualified health centers, and includes a dental clinic, vision center and a site within our local recreation center. Our organization works collaboratively with Springfield Hospital to meet the needs of our communities. North Star's dental clinic, located in Chester Vermont, offers routine dental care in a spacious and newly renovated 8 operatory clinic. Our staff of professionals are dedicated to the dental profession and strive to ensure that all patients receive the care they need. We are looking for an individual who aims to become an essential member of our patient first team. In this role, you will provide clinical support to doctors and hygienists, educate patients in oral health and ensure exceptional patient experiences. Our clinic is open five days a week, with team members typically working for four. We also provide on the job training if you are interested in the dental field, but do not hold a certification. If you are passionate about patient care, join our team and help us make a positive impact to the oral health of our community. Responsibilities include: Assisting the dentist during a variety of treatment procedures Following CDC guidelines, will be responsible for processing dental instruments, and for general maintenance and care of dental equipment and operatories. Will be an integral part of the dental team, ensuring that each North Star patient is satisfied with their visit Will represent North Star Health in a positive and helpful manner Requirements High school diploma Dental Assisting Certification preferred, but not required. On the job training available Salary Description $19 - $24

The Ophthalmic Technician Support position performs a range of duties which can include preparing the patient from scheduling an appointment, seeing the Optometrist (preliminary exam, medical history & testing), preparation of examination and treatment rooms, performing basic and routine vision screening examinations, administering eye medications, cleaning and maintaining ophthalmic instruments and assisting during minor procedures. Essential Functions: Acts as clinical assistant to Optometrist. Performs complete ophthalmic history and preliminary exams, sub-specialty tests (refraction, visual field test, color testing and contact lens evaluation etc.) Interviews patient to obtain and record medical history within the Athena electronic health record. Prepares patients for ophthalmology examination by dilating pupils, identifying changes in visual acuity, obtaining extraocular pressure, and obtaining blood pressure and communicates results to Optometrist. Maintains a safe, secure, and health work environment by establishing and following standards and procedures along with complying with legal regulations. Set up and prep for minor procedures, maintain stock of materials for exam rooms and procedures, follows industry and clinic standards for sterilization of instruments. Is familiar with standard concepts, practices, equipment and procedures within the field Supporting front desk duties as needed, to include but is not limited to answering phones, scheduling appointments, checking in and checking patients out, etc.. Requirements High School diploma or equivalent Basic Life Support Certification Proficiency in computers Knowledge of customer service principles and practices. One year of previous ophthalmic technician experience (preferred) Experience with electronic health records (preferred) We take care of our team! Our comprehensive benefits package includes medical, dental, and vision coverage, a 401(k) with company match, generous paid time off, and engaging wellness programs that make it easy and fun to stay healthy. We're committed to supporting your well-being-at work and beyond. Salary Description $20 - $24

The Patient Service Specialist will: * Demonstrate the ability to organize the office efficiently and effectively. * Contribute to a pleasant and cooperative team environment. * Cross train in all areas of reception. * Accurately and expeditiously register patients. * Demonstrate the ability to respond to requests for information, both patient specific as well as practice specific. * Demonstrate the ability to operate and maintain office equipment. * Demonstrate the ability to accurately prepare and maintain patient charts. Requirements * High school diploma or equivalent * Six (6) months' customer service/clerical experience, including computer operation * Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, etc.) * Proficient typing skills * Strong interpersonal and communication skills * Effective verbal and written communication skills * Skills in the use of database management, word processing, spreadsheet, and/or presentation software Salary Range: The base rate for this position is $19.00 - $22.50 per hour. The hourly range reflected above is a good faith estimate of base pay for the position. The rate for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate.

The Pharmacy Technician I will: * Be responsible for sterile compounding and automated inventory maintenance (ie., Pyxis). * Be responsible for performing general technician functions as assigned by the Director of Pharmacy. * Drive a hospital vehicle as a function of their role. * Demonstrate a positive team attitude, and a willingness to perform general department functions as assigned by Director of Pharmacy Requirements * High school degree or equivalent * State of Vermont Pharmacy Technician Certification * Valid Driver's License * National Pharmacy Technician Certification within twelve (12) months of hire * Certified Pharmacy Technician (CPhT) (preferred) * Sterile compounding experience (preferred) Salary Range: The base rate for this position is $20.00 - $25.00 per hour. The hourly range reflected above is a good faith estimate of base pay for the position. The rate for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate.

Full-time Description The Nurse Practitioner will: Provide safe therapeutic care in holistic and systemic way to include the assessment and overall care management of a specified patient population under the supervision of an MD. Exercise independent judgment in the assessment, diagnosis and initiation of medical processes and procedures in line with nurse practice act. Communicate effectively and work cooperatively with others. Respect and understand other clinical disciplines. Use an integrated approach to patient outcomes. Utilize standards, guidelines, and protocols for care delivery. Incorporate data and information to continuously improve care and practice to enhance outcomes Ensure improvements in practice settings by assuming responsibility for self-development in life-long learning. Provide direction and guidance to others regarding practice, serves as a resource, and mentor. Requirements Three to five years of progressive clinical nursing experience with primary care management of patient population. Bachelors in Nursing, and Masters in Advanced Clinical Practice or graduate of post masters certificate program for nurse practitioner. Adult or Family NP Certificate, licensed in VT We take care of our team! Our comprehensive benefits package includes medical, dental, and vision coverage, a 401(k) with company match, generous paid time off, loan repayment and engaging wellness programs that make it easy (and fun) to stay healthy. We're committed to supporting your well-being-at work and beyond. Salary Description $117,000 - $130,000

The Medical Assistant (MA) will: * Demonstrate the ability to maintain patient flow in the clinic. * Demonstrate the ability to respond to requests for information in an appropriate way. * Demonstrate the ability to perform procedures in the office setting, under direct supervision and direction of the practitioner. * Demonstrate the ability to organize the clinic efficiently and effectively. * Contribute to a pleasant and cooperative team environment. * Demonstrate the ability to stock clinical rooms, order supplies and room patients as appropriate. * Demonstrate the ability to accurately prepare and maintain patient charts. * Cross cover in General Surgery and other Specialty Practices as needed. * Schedule surgical procedures efficiently for General Surgery and Podiatry. Requirements * High school diploma or equivalent * Medical Assistant Certification or equivalent experience * Six (6) months' customer service/clerical experience, including computer operation * Experience in a physician office (preferred) * Basic Life Support (BLS) for Healthcare Providers * Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, etc.). * Knowledge of clinical procedures, such as taking vital signs (temperature, blood pressure, pulse, and respiration rate), collecting patient specimens (blood, urine, etc.) administering medications (under the supervision of a healthcare provider), and assisting with minor surgical procedures. * Knowledge of office tasks, including scheduling appointments, maintaining patient records, managing electronic health records (EHRs), verifying insurance information, and handling billing and coding processes. * Excellent patient care and communication skills including the ability to explain procedures, educate patients on treatment plans, and provide emotional support. * Possesses a thorough understanding of infection control protocols and safety measures to prevent the spread of diseases including proper hand hygiene, using personal protective equipment (PPE) correctly, maintaining a clean and sterile environment, and following safety regulations. * Possesses a thorough understanding of medical ethics and legal principles, including patient confidentiality, informed consent, and compliance with HIPAA (Health Insurance Portability and Accountability Act) regulations. * Strong organizational and multitasking skills. * Ability to prioritize responsibilities, manage time effectively, and adapt to changing situations in a fast-paced healthcare environment. Salary Range: The base rate for this position is $19.00 - $22.00 per hour. The hourly range reflected above is a good faith estimate of base pay for the position. The rate for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate.

Medical Office Coordinator (Front Office) - Ludlow, VT Do you take pride in creating a welcoming first impression and helping a medical office run smoothly-together? We are seeking a friendly, organized, and team-oriented Medical Office Coordinator to join our small, patient-focused primary care practice in beautiful Ludlow, Vermont. This role is ideal for someone who understands that excellent patient care depends on collaboration, flexibility, and shared responsibility. What You'll Do: Greet patients and create a warm, welcoming experience from the moment they arrive Manage scheduling, phones, and front desk workflows Support primary care and walk-in providers with daily administrative needs Use medical terminology appropriately in patient interactions and documentation Multitask effectively in a fast-paced environment Pitch in where needed to keep the office running smoothly What We're Looking For: Prior medical office experience preferred Familiarity with medical terminology Strong communication and organizational skills A team-first mindset and willingness to support shared office responsibilities Friendly, professional, and patient-centered approach and contributes to a positive work culture Why Join Us: Small, close-knit practice with a strong sense of community No weekends or holidays Supportive, collaborative work environment Located in a scenic Vermont town North Star Health is a Federally Qualified Health Center (FQHC) committed to accessible, patient-centered care. About us: North Star Health is a federally qualified health center located in Southern Vermont and New Hampshire. We are centrally located between larger cities like Boston, NYC, and Montreal Quebec. We are hiring enthusiastic dependable team players with a desire for a rewarding career in the medical field. We value our employees, offer competitive salary and benefits, and understand the importance of work-life balance. The major duties which are regularly performed and normally assigned to the position Perform all front-end administrative duties to best meet the needs of our patients in a timely, efficient, competent manner. Promptly manages telephone calls professionally, including voicemail, patient portal and answering service messages. Schedules patient appointments, following office protocols to ensure appropriate access for patients and maintains the flow in the office. Triages phone calls for immediacy of problem and routes messages to nurse or practitioner as appropriate. Takes complete messages with appropriate details according to the Telephone Triage During Business Hours Policy. Performs department inbox management function in an organized systematic manner. This function is completed promptly following established guidelines. Manages appointment functions such as appointment ticklers, appt reminders, portal scheduling, eligibility, and phone list, wait list, and patient reminder calls. Handles all PHI requests according to North Star Health policy. Greets patients in a professional, polite, prompt, helpful, friendly, positive, and welcoming manner. Represent North Star Health in a positive helpful manner. Maintains professional composure when met with difficult situations. Avoids personalization and attempts to deescalate. Seeks or helps when appropriate. Exhibit's ability to work under pressure and communicate information accurately. Demonstrates flexibility in work schedule and location based on the needs of the organization. Show competency in all areas of registration and appointment workflows, including scanning insurance cards, driver's license or other form of identification, obtaining photos, and updating patients' information with each visit. (i.e., name, phone numbers, addresses, emergency contact, guarantor information, all current insurance information with the mailing address, phone number, eligibility and all necessary FQHC required content). Collects co-pays and other patient due balances. Maintains reconciliation of payments. Performs all other duties as assigned. Adheres to policies and procedures during all activities. Requirements Education: High School diploma or equivalent Experience: Prefer experience in a customer service or healthcare related role, Working knowledge of medical terminology and HIPAA regulations Knowledge and Abilities: Innovative thinker with strong conceptual and problem-solving skills. Meticulous attention to detail with the ability to multi-task. Strong organizational, administrative, and time-management skills. Ability to work under pressure and react effectively to emergency situations. Ability to work collaboratively with all team-members. Ability to use discretion while working with sensitive information. Excellent documentation, communication, and technology skills. Passionate about healthcare excellence Salary Description $18-$20

The Respiratory Therapist will: * Use Respiratory Assessment throughout all areas of the hospital when caring for patients. * Follow the AARC Clinical Practice Guidelines. * Promote compassionate, efficient, cost effective quality patient care, while demonstrating qualities consistent for the role. * Incorporate teaching principles into all practices. * Show use of written and verbal communication skills in all aspects of the role. Requirements * Completion of accredited Respiratory Therapy program * Vermont Respiratory Care Practitioner license * Registration or Certification with the National Board for Respiratory Care (NBRC) * One (1) year clinical experience * Basic Life Support (BLS) for Healthcare Providers * Advanced Cardiovascular Life Support (ACLS) * Pediatric Advanced Life Support (PALS) (preferred) * Neonatal Resuscitation Program (NRP) certificate (preferred) * Two (2) years' clinical experience, including emergency care (preferred) * Experience with outpatient testing, i.e., PFT, stress testing, cardiac monitors (preferred) Salary Range: The base rate for this position is $35.00 - $42.00 per hour. The hourly range reflected above is a good faith estimate of base pay for the position. The rate for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate.

About us: North Star Health is a federally qualified health center located in Southern Vermont and New Hampshire. We are centrally located between larger cities like Boston, NYC, and Montreal Quebec. We are hiring enthusiastic dependable team players with a desire for a rewarding career in the medical field. Job Summary: The Customer Service Representative/Release of Information Specialist works in collaboration with team members to deliver high quality care and contribute to a positive work culture, and shall represent North Star Health in a professional and courteous manner via all forms of communication. The main functions of this position will be processing medical records, along with other administrative responsibilities. Customer Service Representative/Release of Information Specialist will: * Assist patient and facility inquiries by phone, fax, email, in-person, and portal messages. * Answer incoming phone calls * Process ROI requests received in the timeframe established by North Star Health Policies and Procedures. * Appropriately record ROI requests on disclosure log in accordance with North Star Health Policies and Procedures. * Maintain an up-to-date accounting log of charts. * Perform all duties in compliance HIPAA laws, Privacy Rule, and North Star Health Policies and Procedures. * Scan and index incoming records. Requirements * One (1) year previous administrative support experience (preferred) * High school diploma or equivalent (preferred)