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  • Director of Healthcare Staffing Operations

    Prime Physicians 4.0company rating

    Sioux City, IA jobs

    Director of Healthcare Staffing Operations (Hybrid - 1 Day/Week in Sioux City) Prime Physicians - North Sioux City, South Dakota, United States Prime Physicians is seeking a Director of Healthcare Staffing Operations to lead end-to-end operations across our healthcare staffing and services programs. This is a hybrid role requiring on-site presence in Sioux City one (1) day per week, with the remaining work performed remotely. The ideal candidate brings deep agency-side experience, operational rigor, and a builder's mindset to scale multi-state programs-especially those serving federal clients. Must-Have (Non-Negotiable) 8+ years of experience working at a healthcare staffing firm (agency). No exceptions. Nice to Have Registered Nurse (RN) background - preferred but not required Federal client experience (IHS, VA, DHA, HHS) - preferred but not required MBA or other master's degree - a plus, not required Job Overview You will own day-to-day and strategic operations for our healthcare staffing contracts, ensuring on-time, compliant delivery while driving margin, fill rate, and retention. This role reports to senior leadership and partners closely with Business Development, Finance, and Compliance. Key Responsibilities Operational Leadership: Oversee Program Managers and Credentialing teams; set goals, coach, and hold teams accountable to SLAs/KPIs (submittals→interviews→starts, time-to-fill, show rate, retention, gross margin). Contract Operations: Lead all operations for federal contracts related to healthcare staffing and services; ensure adherence to contract terms, deliverables, reporting cadence, and change orders. Workforce Delivery: Drive workforce planning, requisition prioritization, and fill strategy across Nursing, Allied, APPs, and Physicians; resolve escalations rapidly. Credentialing & Compliance: Ensure Joint Commission/CMS compliance, state/federal requirements, background/I-9/E-Verify, immunizations, licenses, certifications; partner with QA on audits. Process & Systems: Improve SOPs, playbooks, and handoffs across recruiting → credentialing → onboarding → timekeeping/payroll; optimize ATS/CRM usage (Ceipal preferred) and reporting. Stakeholder Management: Serve as the executive point of contact for client program leads; run QBRs, performance reviews, and corrective action plans. Financial Discipline: Monitor bill/pay stewardship, pricing, discounts, write-offs; forecast starts, revenue, gross margin; collaborate with Finance. Risk & Issue Management: Anticipate risks (licensure delays, site onboarding, housing, cancellations) and deploy mitigation plans. People & Culture: Recruit, develop, and retain high-performing operations talent; reinforce a metrics-driven, ethical, service-oriented culture. Qualifications Bachelor's degree required; MBA preferred (or equivalent leadership experience). Proven success leading multi-team operations in a healthcare staffing agency environment. Familiarity with federal contract nuances (security, onboarding, reporting) preferred. Strong command of credentialing/compliance workflows and healthcare licensure dynamics. Data-driven operator with excellent communication, negotiation, and stakeholder management skills. Proficiency with ATS/CRM (Ceipal preferred) and productivity/reporting tools. Location & Travel Hybrid: Remote role with mandatory on-site presence 1 day per week in Sioux City. Geographical proximity to Sioux City is a plus but not required. Additional travel may occur occasionally based on business needs. Compensation & Benefits Competitive base salary with leadership bonus eligibility. Comprehensive benefits (medical/dental/vision), PTO, paid holidays, and 401(k). Application Instructions Please send your resume and a short cover letter highlighting: Your agency-side healthcare staffing leadership experience (years, team sizes, modalities). Examples of KPI improvements you've led (time-to-fill, starts, retention, GM). Experience with federal healthcare programs (if applicable).
    $42k-66k yearly est. 3d ago
  • Radiology Physician

    Physician Services 4.5company rating

    Indiana jobs

    Radiology opening in SE Indiana, Located 45 minutes from Indianapolis, Louisville and Cincinnati Reason for Search: Growth & Future Retirements Join 7 Radiologists and a full support group that has an exclusive contract with a large local hospital. They have two Interventional and 5 general radiologists They typically work Monday-Friday, 7am-4pm or 8am-5pm Lead Techs for each modality o MRI o CT o Ultrasound o PET o PET CT o Xray Breast Health Location (Monday-Thursday) The overall exam volume in 2022 was 135,240 Anticipated Work Schedule for Recruited Physician: 8 am 5pm Monday Friday. Rotate between Hospital and remote work. Call Schedule Details (include frequency, on call duties): Rotated with other Rads. Call is 5pm 7am Monday Friday. Weekends on Call consist of picking up 3 hours of remote reading one time during the weekend (if no studies on list then less) On call is typically 10 weeks out of the year. Call is typically easy, possibly calls of what types of exams to order, contrast questions, sometimes needed to go in for a procedure (para/thora). This independent practice provides exclusive professional radiology service for one hospital which includes an outpatient imaging center and a dedicated breast health center. Compensation is approx $600,000/year depending on experience Full benefit package Student Loan repayment There is no visa support at this time. Please call and send us a copy of your CV Debbie Aber Physician Services
    $171k-237k yearly est. 5d ago
  • Outside Medical Sales Representative

    Healthsource Chiropractic of Edina Crosstown 3.9company rating

    Minneapolis, MN jobs

    Job DescriptionBenefits: Bonus based on performance Employee discounts Flexible schedule Bhakti Brain Health Clinic is looking for an Outside Sales professional to join our dynamic team! Were seeking a reliable, self-motivated team-player who is dedicated to generating new business opportunities, building strong relationships with clients, professional growth and service to others. The ideal candidate will have at least 2 years of outside sales experience. In this role you will be responsible for generating new business, outreach at trade shows, and promoting our products and services in the market. The successful candidate will have a passion for sales, a proved track record in outside sales, outstanding communication skills, and someone who is motivated to streamline processes for every aspect of the job. If this is you, then we should talk! Responsibilities Self-generated leads through cold calling, handing out fliers/brochures, door hangers and developing relationships. Ability to develop and maintain a steady stream of new prospects, sale projections & analysis. Tabling at industry-specific conferences and gatherings. Conduct product demonstrations to showcase our offerings to potential clients (Lunch and Learns, in clinic, and when doing outreach to new businesses). Provide exceptional customer service by addressing client inquiries and resolving issues promptly. Stay informed about industry trends and competitor activities to effectively position our products in the market. Provide excellent communication to the customers and potential customers to ensure they understand the products, process and services needed. Demonstrate a comprehensive understanding of insurance, waivers and fee for service requirements, our product offerings, and the related processes. Work with current customers to gain new referrals. Identify and build relationships with potential new referral partners. Train referral partners ie: health coaches, etc., on our products, services, and website as needed. Plan and make visits to referral partners and prospects on weekly basis Submit weekly call reports on visits that include opportunities, complaints, and new product requests Submit weekly expense reports with appropriate documentation Address customer queries and concerns promptly Maintain up-to-date knowledge about BBHC products and services Business to Business sales: develop strategic relationships with local builders and commercial leads. Develop Sales and market strategies to exceed the companys Sales objectives through the development and expansion of new markets and revenue streams Foster a positive culture through clear leadership and open communication Utilize internal tools and systems, to optimize processes and enhance productivity. Qualifications Proven experience in outside sales or retail sales, with a strong understanding of sales techniques. Familiarity with Salesforce, High Level, or similar CRM software is preferred. Excellent communication and interpersonal skills to build rapport with clients. Strong business development skills with the ability to identify market opportunities. Ability to conduct effective product demos that engage potential customers. A proactive approach to cold calling and lead generation. Strong organizational skills with the ability to manage multiple accounts simultaneously. Join us as an Outside Sales Representative where you can leverage your skills in a rewarding environment that values growth, innovation, and customer satisfaction! About Bhakti Brain Health Clinic Our everyday work and interactions are rooted in our Core Values: Cooperation Our clinic is built on a belief that we all do better when we all do better (Paul Wellstone). This value embodies the deeper meaning of the word cooperation, the manifestation of an ongoing commitment to relationship and mutual support. At the core of this value is the vow to adhere to the idea that sometimes I give and sometimes I receive. The embodiment of this idea moves us all forward together. As John F. Kennedy stated, A rising tide lifts all boats. Holistic We hold a holistic perspective of the workplace - a culture embedded in a mesh work of interconnectedness and interdependence; there are aspects we are responsible for and ones we are responsible to . Our clinic culture recognizes each individual is a whole on-to themselves and at the same time a part of a larger whole, their department, their company, their community. We encourage, expect and support each individual to act with a sense of responsibility, empowerment, and both agency and connectedness in all they do. Growth We value personal and professional growth. Maya Angelou once stated, When we know better, we do better. We support each other to exemplify a growth mindset. As a clinic we demonstrate commitment to our, and our employees, growth. In doing so, each of us gives the best of who we are while we continue to learn and cultivate our own capacities and grow toward a personally and professionally rewarding career. Openness & Being of Service Our general response to clinic and colleague needs, issues, and concerns is, first and foremost, how can I help? We deeply value the act of being of service. This isnt an ideological value, it is a lived one each and every day. This act of service carries through to our clients and professional collaborations. We value openness, characterized by the word, yes, and the intention to consider all possibilities without preconceived notions Job Types: Part-time, Contract Pay: From $20.00 per hour plus bonus structure Expected hours: 20 30 per week Flexible work from home options available.
    $20 hourly 31d ago
  • Remote Tourism Advisor

    Wanderlust Adventures 4.0company rating

    Chicago, IL jobs

    Our company is family owned and operated! We truly strive to keep an upbeat and positive environment. We love to see our agents succeed and our clients enjoy the smooth process of allowing us to book their vacation! Job Description Our company is looking for remote Tourism Advisors ! As a Tourism Advisor, you are responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. smart phone, email, etc.). You are the primary point of contact for the client and will be responsible for handling all booking needs for travelers, both business and leisure, while providing exceptional customer service to exceed clients' expectations. In addition, you have access to sell package options, tours, event ticket and more. No experience required as all training and certifications are provided to become a certified agent. Responsibilities: Prepare, plan and execute travel sales (including but not limited to airline, car rental, cruises, hotels, and ticket/events) Provide exceptional customer service to clients Maintain relationships with travel partners and vendors Work well in a group/team setting Stay up to date on the travel industry and policies Complete required certification within a timely manner Complete ongoing training with our company and travel partners Qualifications Must be at least 18 years of age Must reside in the Unites States Must have a smartphone with reliable internet access Laptop or desktop computer (highly recommend, however, not required) with reliable internet access Additional Information Skills: Ability to interact, communicate and negotiate effectively Ability to make travel and event recommendations based on clients interests Ability to manage time and be organized Attention to accuracy and detail Strong verbal and written communication skills Computer and Internet knowledge Personal travel experience is not required but will be considered an advantage Perks & Benefits: Certification and Credentials Business Opportunity High Commission Travel Discounts Various Tools & Resources & Support Company Growth Opportunity
    $69k-112k yearly est. 60d+ ago
  • Product Documentation Specialist, (Remote)

    Maximus 4.3company rating

    Sioux City, IA jobs

    Description & Requirements We are seeking a detail-oriented Product Documentation Specialist to create, maintain, and improve internal documentation that supports our teams and operations across US Services. The ideal candidate has strong writing skills, works collaboratively with internal and external stakeholders, and contributes to process improvements through clear, accurate documentation. NOTE: This position focuses on operational and process documentation, not technical or engineering documentation. Why Maximus? - Work/Life Balance Support - Flexibility tailored to your needs! - • Competitive Compensation - Bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities-Participate in training programs, workshops, and conferences. - •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees. Essential Duties and Responsibilities: - Collaborate with internal departments on a regular basis to understand business requirements and needs, participate in working sessions and acquire feedback on documentation. - Perform strategic and ad-hoc data work in support of Product Managers and Product Owners - Analyze and manage moderately complex business process flows and updates to system process flows and requirements. - Create and maintain technical documentation / product development & customer education materials - Create and maintain internal documentation for the Connection Point team included but not limited to job aids and on-boarding materials. - Work with Product Managers, Product Owners and Product Analysts to ensure accurate documentation is maintained. - Oversee multiple forms of documentation audits on existing documentation in SharePoint and Confluence. - Manage and maintain process improvements. This includes but is not limited to collaboration with PM's, PO's and PAs and in some cases other Connection Point departments. - Create, update, and maintain internal and documentation, including process guides, work instructions, and training materials. - Collaborate with internal and external stakeholders to gather requirements and ensure documentation accurately reflects processes and procedures. - Review and improve existing documentation to enhance clarity, usability, and compliance with standards. - Support process improvement initiatives by documenting changes, workflows, and system updates. - Utilize document management systems and Microsoft Office tools to organize and distribute documentation effectively. Minimum Requirements - Bachelor's Degree or equivalent experience and 3+ Years. - Preferred SAFe Agile Certification(s). - Preferred Jira/Confluence experience. - Preferred learning development / documentation experience. - Preferred technical writing experience. - Bachelor's degree in a related field, or an equivalent combination of education and experience. - 3 years' relevant experience with documentation and supporting process improvement initiatives. - Strong attention to detail and organizational skills. - Excellent written communication skills with the ability to create clear, concise, and accurate documentation. - Experience working collaboratively with internal stakeholders to gather information and develop documentation. - Familiarity with document management tools and Microsoft Office (Word, Excel, PowerPoint, SharePoint). - Ability to manage multiple documentation projects simultaneously and meet deadlines. Preferred Requirements - Previous experience in product documentation, writing, or business support role. - Knowledge of process improvement methodologies Home Office Requirements - Maximus provides company-issued computer equipment and cell phone - Reliable high-speed internet service * Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity * Minimum 5 Mpbs upload speeds - Private and secure workspace #ClinicalServices #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 68,000.00 Maximum Salary $ 75,000.00
    $25k-31k yearly est. Easy Apply 5d ago
  • Billing Coordinator - CTI Pulmonology and Thoracic Surgery (hybrid)

    Northwestern Memorial Healthcare 4.3company rating

    Chicago, IL jobs

    At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better? Job Description Performs charge capture for all procedures completed in the Bronchoscopy suite. This includes: Audit of CPT codes associated with each procedure Confirmation of supplies used and verification of alignment with operative notes Assists patients with billing and insurance related matters including communicating with patients regarding balances owed and other financial issues and facilitating collection of balances owed. Educates patients about financial assistance opportunities, insurance coverage, treatment costs, and clinic billing policies and procedures. Collaborates closely with physicians and technicians to understand treatment plans and determine costs associated with these plans; Works closely with the staff on managed care and referral related issues; communicates findings to patients. Coordinates the pre-certification process with the clinical staff as it relates to procedures in the Bronchoscopy Suite and Operating Rooms Handles billing inquiries received via telephone or via written correspondence. Responsible for thoroughly investigating and understanding financial resources or programs that may be available to patients and educating staff and patients about these programs. Conducts precertification for appropriate tests or procedures and facilitates the process with managed care and the clinical team. Documents all information and authorization numbers in Epic and acts as a liaison for follow-up related to precertification. Performs activities and responds to patient inquiries related to billing follow-up. Requests necessary charge corrections. Identifies patterns of billing errors and works collaboratively with department manager and outside entity to improve processes as needed. Provides guidance regarding clinical documentation to optimize charges and RVUs Confirms coding accuracy based on clinical documentation and reviews common errors or misses with physicians and leadership. The Billing Coordinator reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Billing Coordinator is responsible for processing charges, payments and/or adjustments for all services rendered at all NM Corporate Health Clinics. Researches and follows- up on all outstanding accounts. Answers all calls regarding charges and claims, providing exceptional customer service to all callers. Possesses extensive knowledge of coding, billing, insurance and collections procedures and coordinates the accounts receivable functions. Performs weekly claims, monthly late bills and patient statement runs and reviews accounts to be placed with an outside collection agency. RESPONSIBILITIES: Department Operations Ensures patient demographic and billing/insurance information is kept current in the computer application. Documents all patient and company contacts. Reviews daily clinic schedules and tracks receipt of documentation to assure completeness of charge capture. Ensures notes are is placed in systems, clearly identifying steps taken, according to established procedures. Works with patients/clients to establish payment plans according to predetermined procedures. Handles all incoming customer service calls in a professional and efficient manner. Provides exceptional service to all customers, guarantors, patients, internal and external contacts. Prepares itemized bill upon request; explains charges, payments and adjustments. Produces a clear and understandable statement to individuals on any outstanding account balance. Responsible for timely submission of accurate bills and invoices to clients, patients and insurance companies. Ensures timely posting of all charges, payments, denials and write-offs to the appropriate account, maintaining the highest level of quality for each transaction processed within 48 hours of receipt. Responsible for balancing each payment and adjustment batch with reconciliation report and bank account deposits after completion. Ensures compliant follow up procedures are followed, to third party payers regarding outstanding accounts receivables. Run outstanding A/R reports, follow-up on unpaid claims or balances with insurance companies, patients, and collection agency, as defined by department. Perform daily systematic review of accounts receivable to ensure all accounts ready to be worked are completed. Recommend accounts for contractual or administrative write-off and provide appropriate justification and documentation. Denials and appeals follow-up including root cause analysis to reduce/prevent future denials. Reviews, prepares and sends pre-collection letters as defined by department procedures. Identifies and sends accounts to outside collection agency. Prepares and distributes reports that are required by finance, accounting, and operations. Handles all work in an accurate and timely manner, consistently meets or exceeds productivity standards, quality standards, department goals and deadlines established by the team. Practice HIPAA privacy standards and ensure compliance with patient health information privacy practices. Identify opportunities for process improvement and submit to management. Demonstrate proficient use of systems and execution of processes in all areas of responsibilities. Communication and Teamwork Fosters and maintains positive relationships with the Corporate Health team, Human Resources, NM employees and physicians. Provides courteous and prompt customer service. Answers the telephone in a courteous professional manner, directs calls and takes messages as appropriate. Checks for messages and returns calls. Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others. Communicates appropriately and clearly to physicians, manager, nursing staff, front office staff, and employees. Maintains a good working relationship within the department. Organizes time and department schedule well. Demonstrates a positive attitude. Service Excellence Displays a friendly, approachable, professional demeanor and appearance. Partners collaboratively with the functional areas across Northwestern Medicine in support of organizational and team objectives. Fosters the development and maintenance of a cohesive, high-energy, collaborative, and quality-focused team. Supports a “Safety Always” culture. Maintaining confidentiality of employee and/or patient information. Sensitive to time and budget constraints. Other duties as assigned. Qualifications Required: High school graduate or equivalent. Strong Computer knowledge, data entry skills in Microsoft Excel and Word. Thorough understanding of insurance billing procedures, ICD-10, and CPT coding. 3 years of physician office/medical billing experience. Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organization. Ability to work independently. Preferred: 3 years of physician office/medical billing experience in Corporate Health/Occupational Health a plus. CPC (Certified Professional Coder) or R (Registered Medical Coder) Certificate a plus. Additional Information Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
    $45k-58k yearly est. 60d+ ago
  • Clinical Documentation Improvement Specialist - Part-Time (32 hours per week)

    Bluestone Physician Services 4.1company rating

    Stillwater, MN jobs

    Job Description Bluestone Physician Services delivers great outcomes by bringing exceptional care to patients living with complex, chronic conditions and disabilities. Our unique, robust model of care goes beyond primary care services - our multidisciplinary care teams collaborate with patients, their families and other healthcare providers to deliver care that is preventative, proactive and tailored to their unique needs. Using an evidence-based approach focused on quality care management and data-driven medical decisions, Bluestone care teams collaborate to manage patients' chronic conditions, address social determinants of health, manage transitions to and from inpatient settings, provide behavioral health support and more. Under our model of care, Bluestone patients experienced 21% fewer ER visits, 36% fewer hospitalizations and 41% fewer hospital readmissions compared to patients with similar conditions and complexities over the same time period. Our care teams travel directly to patients who reside in Assisted Living, Memory Care and Group Home communities throughout Minnesota, Wisconsin and Florida and are supported by clinical operations and administrative colleagues who work remotely or at our corporate offices in Stillwater, Minnesota, and Tampa, Florida. Our success is only possible through the hard work of our employees who bring our core values of Dedication, Excellence, Collaboration and Caring to life every day. Bluestone has been named to the Star Tribune's Top Workplace list for the 13th year in a row! Bluestone also achieved Top Workplace USA 2021-2025! In 2022, Bluestone Accountable Care Organization (ACO) was the best performing ACO in the country as measured by the overall savings per Medicare beneficiary. Position Overview: We are seeking a highly motivated and detail-oriented individual to join our team as a Part-Time Clinical Documentation Improvement (CDI) Specialist. The primary responsibility of this role is to conduct thorough patient chart reviews to identify opportunities for providers to capture risk adjustment diagnostic codes accurately. The successful candidate will play a crucial role in ensuring proper documentation to support appropriate and accurate disease capture and documentation by Bluestone providers. This part-time position offers remote flexibility and the opportunity to make a meaningful impact on documentation accuracy and comprehensive disease capture for Bluestone providers. If you are passionate about improving coding practices and ensuring quality patient care, we encourage you to apply! Schedule: Part-time (32 hours per week), weekdays during regular business hours, no evenings, weekends or holidays. Location: This remote role MUST be located in one of the Bluestone Markets (Minnesota, Wisconsin or Florida). Salary: $29.00 - $37.00 per hour. Salary will be commensurate with experience. Responsibilities: Perform comprehensive reviews of patient charts to identify gaps in documentation and opportunities for risk adjustment coding improvement. Collaborate with Bluestone providers and other clinical staff to educate them on the importance of accurate documentation for risk adjustment purposes. Provide ongoing training and support to Bluestone providers to enhance their understanding of risk adjustment coding guidelines and documentation requirements. Offer guidance and feedback to providers to facilitate improved documentation practices and ensure compliance with coding standards. Act as a resource for clinical staff regarding coding inquiries and documentation best practices. Maintain accurate records of chart reviews, coding opportunities identified, and outcomes of provider education efforts. Stay current with updates and changes in risk adjustment coding guidelines and regulations. Assist in the development and implementation of CDI initiatives to optimize coding accuracy and capture disease burden among Bluestone's patient population Qualifications:Education/Certification/Experience Bachelor's degree in Health Information Management, Nursing, or related field. Certified Risk Adjustment Coder (CRC) certification, Risk Adjustment Coding (RAC) or related risk certification required Minimum of 2 years of experience in healthcare coding, with a focus on Hierarchical Condition Category (HCC) coding and risk adjustment. Knowledge/Skills/Abilities Proficiency in reviewing and analyzing medical records for documentation deficiencies and coding opportunities. Strong understanding of ICD-10-CM coding guidelines, particularly as they relate to risk adjustment. Excellent communication skills with the ability to effectively interact with Bluestone providers and clinical staff. Demonstrated experience in providing education and training to Bluestone professionals. Detail-oriented with strong analytical and problem-solving skills. Ability to work independently and manage time effectively in a remote or part-time role. Knowledge of healthcare compliance regulations and privacy laws. Demonstrated compatibility with Bluestone's mission and operating philosophies Demonstrated ability to read, write, speak, and understand the English language Bluestone Benefits: Health Insurance Dental Insurance Vision Materials Insurance Company paid Life Insurance Company paid Short and Long-term Disability Health Savings Account (with employer contribution) Flexible Spending Account (FSA) Retirement plan with 4% matching contributions Paid holidays for office closures Twelve days (12 Days) Paid Time Off (PTO) Company sponsored laptop and computer accessories Powered by JazzHR gGAAhkIv0m
    $29-37 hourly 28d ago
  • Vice President-Federal Communications and Marketing (Hybrid Remote - McLean, VA / DC Area)

    Maximus 4.3company rating

    Indianapolis, IN jobs

    Description & Requirements Maximus is seeking a dynamic and experienced Vice President-Federal Communications and Marketing to join our innovative team. The ideal candidate will bridge the gap between technology, business process services and marketing in the Federal Government sector. In this role, you will be responsible for Team Leadership and Change Management in a large organization. The VP-Federal Communications and Marketing will collaborate with cross-functional teams to drive Federal solutions and offerings. If you are a strategic thinker with a passion for technology services and marketing, and if you thrive in a dynamic and collaborative environment, we invite you to apply to the position at Maximus. This is a hybrid position with the need to go into the office a minimum of 3 days per week and occasionally attend meetings and/or events in the Tyson Corners, VA/ Washington, DC area. This position requires some travel. The selected candidate must live in this geographical area. Key Areas of Responsibility - Identify, plan, develop, and oversee differentiated and impactful marketing strategies/materials. - Developing new programs for customer engagement including integrated marketing programs from concept to execution - Drive Maximus Federal solutions and offerings. - Manage digital and social media strategies across the federal market - Build, manage, and coach a high-performing marketing team. - Direct and support market research collection, analysis, interpretation of market data for short- and long- term market forecasts and reports. - Work closely with the growth leaders to align sales and marketing strategies - Maintain brand standards and ensure compliance across all marketing and communications channels. - Build long-term relationships with employees, clients, government officials, and stakeholders. - Serve as a collaborative and senior leader on the Maximus Communication & Marketing Team, helping to align strategy and outcomes across the company. - Drive the implementation of marketing campaigns that meet business objectives and drive customer engagement. - Develop relationships with associations, academia and industry partners to drive thought leadership and brand elevation. This role will develop and oversee the Maximus Federal segment marketing strategy. Responsibilities include building brand visibility in the Federal marketplace, driving customer and partner engagement to support growth goals. This position will be responsible for developing annual marketing plans building strategy, managing the cross functional team and budget and, leveraging partner relationships, driving go-to-market solutions. Qualifications: -15+ years of experience in a Federal Marketing and Industry Analysis position including 7+ years managing a team. -Previous experience at a corporation focused on the Federal sector. -Bachelor's degree in Marketing, Business, or a related field; technical background and digital marketing are a plus. Additional experience in lieu of degree will be considered. -MA degree in Marketing, Communication, or similar relevant field, preferred. -Outstanding communication, presentation, and leadership skills. -In-depth knowledge of the Federal sector. -Critical thinker with problem-solving skills. -Strong interpersonal and communication skills. Key Competencies include the following: Marketing and Communication Strategies, Team Leadership, Technical Expertise, Cross-Functional Collaboration, Content Development, Sales Enablement, Product and Solutions Positioning and Change Management EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 216,155.00 Maximum Salary $ 292,455.00
    $106k-200k yearly est. Easy Apply 5d ago
  • IDN Key Account Executive II - Chicago, IL

    Dynavax Technologies 4.6company rating

    Chicago, IL jobs

    Dynavax is a commercial-stage biopharmaceutical company developing and commercializing novel vaccines to help protect the world against infectious diseases. We operate with the highest level of quality, integrity and safety for the betterment of public health. Our proprietary CpG 1018 adjuvant powers our diversified infectious vaccine portfolio, which includes HEPLISAV-B , our commercial product approved in the U.S. and the European Union, for prevention of hepatitis B virus in adults. We also supply CpG 1018 to research collaborations and partnerships globally. Currently, CpG 1018 is being used in development of COVID-19, plague, shingles, and Tdap vaccines. At Dynavax, our vision and work ethic are guided by the collective ideals underpinning our core values, and these form the basis of our dynamic company culture. We strive to maintain a culture where each employee is valued by the organization and where our organization is valued by each employee. We offer a highly flexible work environment for our headquarter employees where individuals work remotely and gather for in-person meetings when necessary. Dynavax is headquartered in the San Francisco Bay area, and our manufacturing facility is in Düsseldorf, Germany. The IDN Key Account Executive II will have full account responsibility and business ownership for assigned Accounts to establish and grow HEPLISAV-B sales. Working with the Director, Vaccine Sales this position will serve as the primary account owner with assigned IDN, Independent and Group Practice accounts. The IDN Key Account Executive II will be responsible for full top down and bottom up ownership and execution in assigned accounts with a primary objective of expanding Adult Hepatitis B Vaccination and greater adoption of HEPLISAV-B. This role will be responsible for understanding sales strategies and execution plans that enable HEPLISAV-B to meet its full revenue potential in assigned accounts. The IDN Key Account Executive II position will be expected to execute all functions of the role independently with minimal supervision from the Director, Vaccine Sales and/or assigned mentor for executive level customer engagements. This position is field based and will require daily travel. The ideal candidate should reside in or near Chicago, but other locations in major metropolitan areas within the assigned territory will be considered. Responsibilities Responsible for achieving sales targets and owning/managing customer relationships for assigned Accounts. Assigned accounts will include large IDNs, independent customers and group practices. Serves as sole owner for assigned accounts - responsible for successful execution at all levels of the customer organization to achieve declared goals/objectives. Demonstrates a deep understanding of vaccine decision making, vaccine adoption and implementation process and key decision makers across all levels of assigned accounts. Responsible for developing, communicating, and monitoring an account strategy for each assigned account. Conducts quarterly business reviews with Director, Vaccine Sales. Execute all functions of the role independently with minimal supervision from the Director, Vaccine Sales and/or assigned mentor for executive level customer engagements. Develop relationships with key stakeholders at each level of organization who are responsible for implementation of vaccines. Partner with Director, Vaccine Sales to execute sales & marketing strategies to support HEPLISAV-B expansion within assigned accounts. Responsible for understanding competitive positioning, market dynamics and customer business models to identify opportunities across assigned accounts. Maintain accurate up-to-date customer records in the Account Management system. Exercise sound judgement and oversight to ensure integrity and compliance with company policies in all activities and communications. Foster Dynavax core values and leadership behaviors. Other duties as assigned. Qualifications Bachelor's Degree required from an accredited institution; MBA preferred. 3+ years of life sciences sales experience required; IDN/Hospital experience preferred. 2 years of vaccine or buy & bill experience required. 2+ years of strategic account management experience preferred. Knowledge of the IDN/Hospital landscape within assigned territory required. Previous health system account management experience is highly preferred. Strong proven strategic vision, business acumen and influencing skills to drive strategic and operational initiatives across the organization. Documented track record of consistent sales and growth success along with superb account management skills. Proven track record of financial/budget management experience. Knowledge of large health systems, including immunization related quality initiatives. Excellent oral and written communication skills, presentation and influencing skills. Ability to drive business results and identify new opportunities and strategies through strategic thinking and business planning. Experience in matrix management, change advocate. Heavy travel required. Key Competencies: Accountability, Customer Engagement, Customer Discovery, Business Acumen, Executional Effectiveness Ability to operate a motor vehicle. Ability to sit for prolonged periods; reach with arms and hands; lift and move small objects; and use hands to keyboard and perform other office related tasks including repetitive movement of the wrists, hands and/or fingers. Must be able to obtain all industry credentials and certifications. Additional Knowledge and Skills desired, but not required: C-suite leadership and account management experience within IDNs and Hospitals is highly preferred. California residents: for information on how we handle your personal information and your privacy rights as a job candidate, please see our Candidate Privacy Notice: ********************************************************************************************* Dynavax is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status.
    $105k-132k yearly est. Auto-Apply 26d ago
  • Collections Specialist, Patient Financial Services

    Midwest Orthopaedics at Rush 3.9company rating

    Westchester, IL jobs

    It's the people that make the difference. Are you ready to make your impact? Midwest Orthopaedics at Rush is nationally recognized as a leader in comprehensive orthopedic services. The Orthopedic Program at Rush University Medical Center is ranked Top 10 in Orthopedics by U.S. News and World Report. Founded in 2003, MOR is comprised of internationally renowned Orthopedic and Spine surgeons who pioneer the latest advances in technology and surgical techniques to improve the lives and activity levels of patients around the world. MOR doctors are the official team physicians for the Chicago White Sox, Chicago Bulls, Chicago Fire Soccer Club and DePaul University Athletics. Ready to join? We are looking for a Collections Specialist, Patient Financial Services to join our team. The position will be based at the corporate office located in Westchester, IL near Oak Brook. This is a work from home position; however, the candidate must be flexible to train onsite. As a Collections Specialist, Patient Financial Services you must possess strong communication, attention to detail and collaboration with all parties involved. Essential Duties and Responsibilities include the following. Other duties may be assigned. Answer incoming calls into call center and assist patients/insurance companies with account questions in a courteous and timely manner. Ensure patient/insurance companies understand the billing statements and processes to provide the highest level of customer care. Facilitate follow-up communications with insurance companies and patients regarding claim/payment status through practice management system and reporting tools. Document all actions and maintain a permanent record of patient accounts to ensure a sufficient audit trail Review and adjust balances according to fee schedules and management/MD requests, able to verify that claims have processed correctly by the insurance plan. Research and obtain necessary documentation for insurance companies to process outstanding claims. Identify denials and appeal with proper documentation within a timely manner to secure payment. Answers patients' questions regarding statements and insurance coverage. Telephones or emails insurance carriers, adjusters and/or third-party companies to resolve unpaid balances. Responds and handles attorney requests for bills as well as any questions regarding balances. Also negotiates settlements as cases close. Any other duties as assigned. Education and/or Experience High school diploma or general education degree (GED) Minimum of 2+ years of accounts receivable/collection experience in Workers Compensation; preferably in an Orthopedic practice. Experience dealing with attorneys is a plus. What's in it for you? MOR offers their employees a comprehensive compensation and benefits package. Pay Rate: $19.00 - $23.00 per hour. Compensation at MOR is determined by many factors, which may include but are not limited to, job-related skills and level of experience, education, certifications, geographic location, market data and internal equity. Base pay is only a portion of the total rewards package. Medical, Dental and Vision Insurance. Paid Time Off and Paid Holidays. Company-paid life and long-term disability insurance. Voluntary life, AD&D, and short-term disability insurance. Critical Illness and Accident Insurance. 401(k) Savings Plan. 401(k) Employer Contribution. Pet Insurance. Commuter Benefits. Employee Assistance Program (EAP). Tax-Advantaged Accounts (FSA, HSA, Dependent Care FSA). HSA Employer Contribution (when enrolled in a HDHP). Tuition Reimbursement. Excellent working relationship with prestigious group of physicians in Orthopedics in the US and #1 in Illinois and Indiana. Our employees make the difference in our patients' lives, and we value their contributions. Midwest Orthopaedics at Rush offers a comprehensive compensation and benefits package and an opportunity to grow and develop your career with an industry leader. Come see what we're all about. Equal Opportunity Employer.
    $19-23 hourly 60d+ ago
  • Culinary Remote Call Center PRN

    Intermountain Health 3.9company rating

    Indianapolis, IN jobs

    Provides telephonic nutrition services to patients utilizing standardized guidelines. This position interacts with clinical caregivers, patients, and patient's family members to explain the meal process and modify meal selections according to provider orders. Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings. **Work Schedule** + **PRN, on call or as needed** + **Remote Position, must be a Utah Resident** + **Shift Assignments:** coverage for time off requests & leave requests in the morning, afternoon & evening + **Hours of Operation:** Sunday-Saturday 0630 - 1930 + **Required:** Rotating holidays and weekends + **Benefits Eligible: No** **Essential Functions** + Takes patient meal selections and modifies them using system standards to meet provider orders. + Checks trays for accuracy during meal assembly. + Communicates clearly to both clinical and culinary caregivers. + Collects and inputs nutrition screening information + May complete calorie count and nutrition analysis as dictated by facility + Utilizes a computer to run reports and take orders. + Follows standardized practices relating to Nutrition Services (e.g. dining experience, meal delivery and maintaining required stock levels) + Performs accurate credit transactions according to system standards and independently resolves basic customer service issues. **Skills** + Nutrition + Diet Management + Computer Literacy + Interpersonal Communication + Active Listening + Coordinating tasks with others + Patient Interactions + Attention to detail **Qualifications** + Virtual Screening through Microsoft Teams before application submitted to Hiring Manager + **Residential Home address and work from home address must be within the state of Utah** + **Immediate access to dedicated, hardwire internet:** 15MBPS per second for download speed, 3MBPS per second for upload speed (no sharing of services) + Experience in Food Service, Nutrition Services, or healthcare call center (preferred) + Demonstrated ability to work with modified diets (preferred) + Demonstrated ability to provide exceptional customer service (preferred) **Physical Requirements:** + Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use. + Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. + Remain standing for long periods of time to perform work. + Tolerate extremes in temperature such as performing work at a grill or in a refrigerator and tolerate exposure to cleaning chemicals. **Location:** Vine Street Office Building **Work City:** Murray **Work State:** Utah **Scheduled Weekly Hours:** 0 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.22 - $23.68 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $28k-34k yearly est. 9d ago
  • 100% Breast Imaging Radiologist | Partnership Track | MAMMO ONLY

    Radiology of Indiana P C 3.1company rating

    Indiana jobs

    Full-time Description Radiology of Indiana is seeking an on-site, full-time; ABR fellowship trained Breast Imager to join our expanding private practice group. Experienced mammographers or radiologists completing a fellowship in breast imaging are encouraged to apply. This is a partnership track position, with 100% Mammography day shifts from Monday through Friday. NO CALL, NO WEEKENDS, NO HOLIDAY COVERAGE REQUIRED. One of our largest hospital partners, Community Hospital Network, has a formal affiliation with MD Anderson Cancer Center. Our group has played an integral part in that affiliation, and the breast imagers participate in the multidisciplinary cancer teams and weekly tumor boards at all MDA-affiliated sites. Our breast imagers work closely with our breast surgeons and oncology teams on a daily basis. Workdays consist of breast imaging and breast biopsies. We have also recently acquired the ability to read our breast imaging studies from home and plan with future growth to incorporate a rotating local breast imaging work from home slot. Candidates can expect: - Starting compensation of at least $500,000, with internal opportunities to exceed this compensation floor. - 12 weeks of vacation, with non-seniority based vacation distribution - Multiple opportunities for moonlighting with ability to buy and sell shifts. Practice Highlights: -Thriving physician-led, professional group -Group-owned URP (Unified Radiology Platform)-one platform from which all studies are read, no matter the site of origin. Allows flexibility for growth. -Group-owned IT company- our own IT staff runs and maintains our PACS allowing for multiple joint ventures that generates passive income for partnership track radiologists. -Robust operational support and resources in a collegial work environment. -Opportunity for all physicians to participate in growth and leadership roles in the practice. -24/7 support of Reading Room Coordinator (RRC)-helps facilitate contact with referring clinician on call, need for prior films, etc. Instant message system built-in to the URP makes communication seamless. Indianapolis is a major Midwestern city with a vibrant downtown and attractive suburbs. It is host to two professional sports teams (Colts and Pacers) and is conveniently located near two Big Ten universities. Carmel, Fishers, Noblesville and Westfield are a few of the suburban towns with exceptional school systems. If interested, please submit your CV and cover letter Requirements Board Certified or Board Eligible Indiana Medical License
    $500k yearly 60d+ ago
  • Healthcare Scheduling, Connection Advisor Intermediate, Remote, Bilingual Spanish

    Hennepin County Medical Center 4.8company rating

    Minneapolis, MN jobs

    The Connection Center is a fast-paced, high-volume inbound call center where our schedulers play a critical role in delivering exceptional service. Team members are expected to multitask efficiently-speaking with patients, scheduling appointments, documenting conversations, and resolving escalations-all while maintaining professionalism and composure in a dynamic environment. We are currently seeking a Connection Advisor Intermediate, Bilingual Spanish to join our Connection Center team. This Full-Time role (80 hours per pay period) will primarily work remotely (days). The Connection Center is open Monday through Friday, 7:30 AM to 5:30 PM. Shifts will be based on the current business needs and staff seniority. The schedule will be decided following the 4-week training period. The training period will be scheduled on Monday through Friday, 8:00 AM to 5:30 PM, and will be held on campus for only 1 week. Working remotely will start after the training period has been completed. Individuals will need a quiet working environment, high-speed internet, fire alarm, and desk space. Hennepin Healthcare will supply computers, monitors, keyboard, mouse, and phone. Employees will need to be within 100-mile radius of our downtown campus. Purpose of this position: Under general supervision, the Connection Advisor Intermediate answers incoming calls and meets caller's needs; confirms all patient demographic information is current and complete, verifies insurance information, schedules, cancels, or reschedules appointments for assigned clinic or services using call center, electronic health record and department technology. Answers inquiries and questions, troubleshoots basic and more complex issues and provides information as needed. RESPONSIBILITIES * Answers assigned calls for more complex clinics and services; prioritizes, screens, and/or redirects calls as needed. Answers questions, handles routine matters and takes messages. * Schedules, cancels and reschedules appointments for patients following standard work and departmental policies and procedures * Handles complex scheduling that often requires multiple appointments or with different providers and modalities * Obtains and accurately captures demographic information and patient's health insurance information provided by the patient or caller * Accurately completes multiple types of patient registrations in a professional, customer-oriented, timely manner while following departmental policies and procedures * Assists with shadowing and mentoring newly onboarded Connection Advisor Associate and Connection Advisor Intermediate team members * Recommends and supports change and process improvement initiatives while working to uphold standard process workflows and provide feedback as needed * Completes training and continuing education courses to ensure compliance with Federal, State, and HHS guidelines and follows current best practices * Completes all work assignments within the time allowed * Requests and processes payments for co-pays, pre-pays, and outstanding balances * Meets all key performance and call quality standards * Transfers calls to Hennepin Healthcare Nurse Line and/or escalates calls to Team Coordinator or Supervisor as needed * Performs other duties as assigned, but only after appropriate training QUALIFICATIONS Minimum Qualifications: * High School Diploma * One year data look-up/data entry experience * Two years' experience in customer service involving complex analytical problem-solving skills * One year experience in a call center with emphasis in a customer service/medical industry * 6 months of Connection Advisor Associate experience or specialized clinic operational experience * One year of remote work experience * Bilingual Spanish * OR- * An approved equivalent combination of education and experience Preferred Qualifications: * One year of post-secondary education * Healthcare Call Center experience * Working knowledge of Epic cadence and prelude * Patient registration experience Knowledge/Skills/Abilities: * Excellent organizational, analytical, critical thinking, and written and verbal communication skills * Ability to work cohesively, effectively, and respectfully with individuals from a variety of economic, social, and culturally diverse backgrounds * Ability to work in a team environment as well as independently * Critical thinking skills and ability to analyze situations quickly and escalate as needed * Ability to exceed quality standards, including accuracy in patient registrations, scheduling, data entry, and customer service expectations * Technical proficiency in basic computer skills and applications like Microsoft Office, Outlook, and softphones * Basic knowledge of medical terminology and health insurance * Ability to work in a fast-paced, highly structured, and continually changing environment * High level of attention to detail * Active listening skills * Ability to work independently and remotely * Ability to become technically competent and are familiar with HHS's computerized systems and ability basic troubleshooting that support operations
    $45k-72k yearly est. 60d+ ago
  • Product Documentation Specialist, (Remote)

    Maximus 4.3company rating

    Des Moines, IA jobs

    Description & Requirements We are seeking a detail-oriented Product Documentation Specialist to create, maintain, and improve internal documentation that supports our teams and operations across US Services. The ideal candidate has strong writing skills, works collaboratively with internal and external stakeholders, and contributes to process improvements through clear, accurate documentation. NOTE: This position focuses on operational and process documentation, not technical or engineering documentation. Why Maximus? - Work/Life Balance Support - Flexibility tailored to your needs! - • Competitive Compensation - Bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities-Participate in training programs, workshops, and conferences. - •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees. Essential Duties and Responsibilities: - Collaborate with internal departments on a regular basis to understand business requirements and needs, participate in working sessions and acquire feedback on documentation. - Perform strategic and ad-hoc data work in support of Product Managers and Product Owners - Analyze and manage moderately complex business process flows and updates to system process flows and requirements. - Create and maintain technical documentation / product development & customer education materials - Create and maintain internal documentation for the Connection Point team included but not limited to job aids and on-boarding materials. - Work with Product Managers, Product Owners and Product Analysts to ensure accurate documentation is maintained. - Oversee multiple forms of documentation audits on existing documentation in SharePoint and Confluence. - Manage and maintain process improvements. This includes but is not limited to collaboration with PM's, PO's and PAs and in some cases other Connection Point departments. - Create, update, and maintain internal and documentation, including process guides, work instructions, and training materials. - Collaborate with internal and external stakeholders to gather requirements and ensure documentation accurately reflects processes and procedures. - Review and improve existing documentation to enhance clarity, usability, and compliance with standards. - Support process improvement initiatives by documenting changes, workflows, and system updates. - Utilize document management systems and Microsoft Office tools to organize and distribute documentation effectively. Minimum Requirements - Bachelor's Degree or equivalent experience and 3+ Years. - Preferred SAFe Agile Certification(s). - Preferred Jira/Confluence experience. - Preferred learning development / documentation experience. - Preferred technical writing experience. - Bachelor's degree in a related field, or an equivalent combination of education and experience. - 3 years' relevant experience with documentation and supporting process improvement initiatives. - Strong attention to detail and organizational skills. - Excellent written communication skills with the ability to create clear, concise, and accurate documentation. - Experience working collaboratively with internal stakeholders to gather information and develop documentation. - Familiarity with document management tools and Microsoft Office (Word, Excel, PowerPoint, SharePoint). - Ability to manage multiple documentation projects simultaneously and meet deadlines. Preferred Requirements - Previous experience in product documentation, writing, or business support role. - Knowledge of process improvement methodologies Home Office Requirements - Maximus provides company-issued computer equipment and cell phone - Reliable high-speed internet service * Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity * Minimum 5 Mpbs upload speeds - Private and secure workspace #ClinicalServices #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 68,000.00 Maximum Salary $ 75,000.00
    $25k-31k yearly est. Easy Apply 5d ago
  • Vice President-Federal Communications and Marketing (Hybrid Remote - McLean, VA / DC Area)

    Maximus 4.3company rating

    Evansville, IN jobs

    Description & Requirements Maximus is seeking a dynamic and experienced Vice President-Federal Communications and Marketing to join our innovative team. The ideal candidate will bridge the gap between technology, business process services and marketing in the Federal Government sector. In this role, you will be responsible for Team Leadership and Change Management in a large organization. The VP-Federal Communications and Marketing will collaborate with cross-functional teams to drive Federal solutions and offerings. If you are a strategic thinker with a passion for technology services and marketing, and if you thrive in a dynamic and collaborative environment, we invite you to apply to the position at Maximus. This is a hybrid position with the need to go into the office a minimum of 3 days per week and occasionally attend meetings and/or events in the Tyson Corners, VA/ Washington, DC area. This position requires some travel. The selected candidate must live in this geographical area. Key Areas of Responsibility - Identify, plan, develop, and oversee differentiated and impactful marketing strategies/materials. - Developing new programs for customer engagement including integrated marketing programs from concept to execution - Drive Maximus Federal solutions and offerings. - Manage digital and social media strategies across the federal market - Build, manage, and coach a high-performing marketing team. - Direct and support market research collection, analysis, interpretation of market data for short- and long- term market forecasts and reports. - Work closely with the growth leaders to align sales and marketing strategies - Maintain brand standards and ensure compliance across all marketing and communications channels. - Build long-term relationships with employees, clients, government officials, and stakeholders. - Serve as a collaborative and senior leader on the Maximus Communication & Marketing Team, helping to align strategy and outcomes across the company. - Drive the implementation of marketing campaigns that meet business objectives and drive customer engagement. - Develop relationships with associations, academia and industry partners to drive thought leadership and brand elevation. This role will develop and oversee the Maximus Federal segment marketing strategy. Responsibilities include building brand visibility in the Federal marketplace, driving customer and partner engagement to support growth goals. This position will be responsible for developing annual marketing plans building strategy, managing the cross functional team and budget and, leveraging partner relationships, driving go-to-market solutions. Qualifications: -15+ years of experience in a Federal Marketing and Industry Analysis position including 7+ years managing a team. -Previous experience at a corporation focused on the Federal sector. -Bachelor's degree in Marketing, Business, or a related field; technical background and digital marketing are a plus. Additional experience in lieu of degree will be considered. -MA degree in Marketing, Communication, or similar relevant field, preferred. -Outstanding communication, presentation, and leadership skills. -In-depth knowledge of the Federal sector. -Critical thinker with problem-solving skills. -Strong interpersonal and communication skills. Key Competencies include the following: Marketing and Communication Strategies, Team Leadership, Technical Expertise, Cross-Functional Collaboration, Content Development, Sales Enablement, Product and Solutions Positioning and Change Management EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 216,155.00 Maximum Salary $ 292,455.00
    $102k-189k yearly est. Easy Apply 5d ago
  • Outside Medical Sales Representative

    Healthsource Chiropractic 3.9company rating

    Edina, MN jobs

    Replies within 24 hours Benefits: Bonus based on performance Employee discounts Flexible schedule Bhakti Brain Health Clinic is looking for an Outside Sales professional to join our dynamic team! We're seeking a reliable, self-motivated team-player who is dedicated to generating new business opportunities, building strong relationships with clients, professional growth and service to others. The ideal candidate will have at least 2 years of outside sales experience. In this role you will be responsible for generating new business, outreach at trade shows, and promoting our products and services in the market. The successful candidate will have a passion for sales, a proved track record in outside sales, outstanding communication skills, and someone who is motivated to streamline processes for every aspect of the job. If this is you, then we should talk! Responsibilities Self-generated leads through cold calling, handing out fliers/brochures, door hangers and developing relationships. Ability to develop and maintain a steady stream of new prospects, sale projections & analysis. Tabling at industry-specific conferences and gatherings. Conduct product demonstrations to showcase our offerings to potential clients (Lunch and Learns, in clinic, and when doing outreach to new businesses). Provide exceptional customer service by addressing client inquiries and resolving issues promptly. Stay informed about industry trends and competitor activities to effectively position our products in the market. Provide excellent communication to the customers and potential customers to ensure they understand the products, process and services needed. Demonstrate a comprehensive understanding of insurance, waivers and fee for service requirements, our product offerings, and the related processes. Work with current customers to gain new referrals. Identify and build relationships with potential new referral partners. Train referral partners ie: health coaches, etc., on our products, services, and website as needed. Plan and make visits to referral partners and prospects on weekly basis Submit weekly call reports on visits that include opportunities, complaints, and new product requests Submit weekly expense reports with appropriate documentation Address customer queries and concerns promptly Maintain up-to-date knowledge about BBHC products and services Business to Business sales: develop strategic relationships with local builders and commercial leads. Develop Sales and market strategies to exceed the company's Sales objectives through the development and expansion of new markets and revenue streams Foster a positive culture through clear leadership and open communication Utilize internal tools and systems, to optimize processes and enhance productivity. Qualifications Proven experience in outside sales or retail sales, with a strong understanding of sales techniques. Familiarity with Salesforce, High Level, or similar CRM software is preferred. Excellent communication and interpersonal skills to build rapport with clients. Strong business development skills with the ability to identify market opportunities. Ability to conduct effective product demos that engage potential customers. A proactive approach to cold calling and lead generation. Strong organizational skills with the ability to manage multiple accounts simultaneously. Join us as an Outside Sales Representative where you can leverage your skills in a rewarding environment that values growth, innovation, and customer satisfaction! About Bhakti Brain Health Clinic Our everyday work and interactions are rooted in our Core Values: Cooperation Our clinic is built on a belief that “we all do better when we all do better” (Paul Wellstone). This value embodies the deeper meaning of the word cooperation, the manifestation of an ongoing commitment to relationship and mutual support. At the core of this value is the vow to adhere to the idea that sometimes I give and sometimes I receive. The embodiment of this idea moves us all forward together. As John F. Kennedy stated, “A rising tide lifts all boats”. Holistic We hold a holistic perspective of the workplace - a culture embedded in a mesh work of interconnectedness and interdependence; there are aspects we are responsible for and ones we are responsible to . Our clinic culture recognizes each individual is a whole on-to themselves and at the same time a part of a larger whole, their department, their company, their community. We encourage, expect and support each individual to act with a sense of responsibility, empowerment, and both agency and connectedness in all they do. Growth We value personal and professional growth. Maya Angelou once stated, “When we know better, we do better.” We support each other to exemplify a growth mindset. As a clinic we demonstrate commitment to our, and our employees', growth. In doing so, each of us gives the best of who we are while we continue to learn and cultivate our own capacities and grow toward a personally and professionally rewarding career. Openness & Being of Service Our general response to clinic and colleague needs, issues, and concerns is, first and foremost, “how can I help?” We deeply value the act of being of service. This isn't an ideological value, it is a lived one each and every day. This act of service carries through to our clients and professional collaborations. We value openness, characterized by the word, ‘yes', and the intention to consider all possibilities without preconceived notions Job Types: Part-time, Contract Pay: From $20.00 per hour plus bonus structure Expected hours: 20 - 30 per week Flexible work from home options available. Compensation: $20.00 per hour WHAT WE DO: At HealthSource Chiropractic, we don't just focus on chiropractic care-we prioritize the patient experience with a special emphasis on personalized care and well-being. We offer state of the art chiropractic treatments, personalized care plans, and holistic wellness services. When patients come to our clinic, they gain the power to reclaim their health and to get back to doing what they love- pain free. We offer comprehensive training and support to help our team succeed. To learn more about our exciting opportunity and then take the next step toward becoming a HealthSource team member today, simply contact us for more information. JOIN THE HEALTHSOURCE TEAM AND… Be a part of the ever-growing team focused on blending personalized and customized chiropractic and wellness care- in order to provide each patient with a unique treatment care plan! Access ongoing support and join a community of chiropractors, rehab specialists, billing specialist, and front desk specialists to enhance your skills and advance your career. Build a rewarding career with substantial earning potential Experience a practice environment that feels like home, with colleagues who feel like family. Spend your days in a professional, inviting clinic and foster meaningful connections with patients. Help patients achieve optimal health and wellness each day.
    $20 hourly Auto-Apply 30d ago
  • Breast Imaging Radiologist - Indianapolis Based | Partnership Track

    Radiology of Indiana P C 3.1company rating

    Indianapolis, IN jobs

    Radiology of Indiana is seeking an on-site, full-time; ABR fellowship trained Breast Imager to join our expanding private practice group. This is a partnership track position, but other employment opportunities are available, including part-time. One of our largest hospital partners, Community Hospital Network, has a formal affiliation with MD Anderson Cancer Center. Our group has played an integral part in that affiliation, and the breast imagers participate in the multidisciplinary cancer teams and weekly tumor boards at all MDA-affiliated sites. Our breast imagers work closely with our breast surgeons and oncology teams on a daily basis. Workdays consist of breast imaging and breast biopsies, with occasional shifts worked from home doing general radiology. We have also recently acquired the ability to read our breast imaging studies from home and plan with future growth to incorporate a rotating local breast imaging work from home slot. Candidates can expect: -Call is shared equally and taken from home. No overnight call requirement. -12 weeks of vacation, with non-seniority based vacation distribution -Multiple opportunities for moonlighting with ability to buy and sell shifts. -Excellent compensation package, with extremely competitive base salary -Excellent partnership bonus compensation, with quarterly distributions Practice Highlights: -Thriving physician-led, professional group -Group-owned URP (Unified Radiology Platform)-one platform from which all studies are read, no matter the site of origin. Allows flexibility for growth. -Group-owned IT company- our own IT staff run and maintains our PACS allowing for multiple joint ventures that provide substantial passive revenue streams. -Robust operational support and resources in a collegial work environment. -Opportunity for all physicians to participate in growth and leadership roles in the practice. -24/7 support of Reading Room Coordinator (RRC)-helps facilitate contact with referring clinician on call, need for prior films, etc. Instant message system built-in to the URP makes communication seamless. Indianapolis is a major Midwestern city with a vibrant downtown and attractive suburbs. It is host to two professional sports teams (Colts and Pacers) and is conveniently located near two Big Ten universities. Carmel, Fishers, Noblesville and Westfield are a few of the suburban towns with exceptional school systems. If interested, please submit your CV and cover letter. Requirements Board Certified or Board Eligible Indiana License
    $195k-346k yearly est. 60d+ ago
  • Healthcare Scheduling, Connection Advisor Intermediate, Remote, Bilingual Spanish

    Hennepin Healthcare 4.8company rating

    Minneapolis, MN jobs

    Healthcare Scheduling, Connection Advisor Intermediate, Remote, Bilingual Spanish (251598) Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc. , a subsidiary corporation of Hennepin County. Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization. SUMMARYThe Connection Center is a fast-paced, high-volume inbound call center where our schedulers play a critical role in delivering exceptional service. Team members are expected to multitask efficiently-speaking with patients, scheduling appointments, documenting conversations, and resolving escalations-all while maintaining professionalism and composure in a dynamic environment. We are currently seeking a Connection Advisor Intermediate, Bilingual Spanish to join our Connection Center team. This Full-Time role (80 hours per pay period) will primarily work remotely (days). The Connection Center is open Monday through Friday, 7:30 AM to 5:30 PM. Shifts will be based on the current business needs and staff seniority. The schedule will be decided following the 4-week training period. The training period will be scheduled on Monday through Friday, 8:00 AM to 5:30 PM, and will be held on campus for only 1 week. Working remotely will start after the training period has been completed. Individuals will need a quiet working environment, high-speed internet, fire alarm, and desk space. Hennepin Healthcare will supply computers, monitors, keyboard, mouse, and phone. Employees will need to be within 100-mile radius of our downtown campus. Purpose of this position: Under general supervision, the Connection Advisor Intermediate answers incoming calls and meets caller's needs; confirms all patient demographic information is current and complete, verifies insurance information, schedules, cancels, or reschedules appointments for assigned clinic or services using call center, electronic health record and department technology. Answers inquiries and questions, troubleshoots basic and more complex issues and provides information as needed. RESPONSIBILITIESAnswers assigned calls for more complex clinics and services; prioritizes, screens, and/or redirects calls as needed. Answers questions, handles routine matters and takes messages. Schedules, cancels and reschedules appointments for patients following standard work and departmental policies and procedures Handles complex scheduling that often requires multiple appointments or with different providers andmodalities Obtains and accurately captures demographic information and patient's health insurance information provided by the patient or caller Accurately completes multiple types of patient registrations in a professional, customer-oriented,timely manner while following departmental policies and procedures Assists with shadowing and mentoring newly onboarded Connection Advisor Associate and Connection Advisor Intermediate team members Recommends and supports change and process improvement initiatives while working to upholdstandard process workflows and provide feedback as needed Completes training and continuing education courses to ensure compliance with Federal, State, and HHS guidelines and follows current best practices Completes all work assignments within the time allowed Requests and processes payments for co-pays, pre-pays, and outstanding balances Meets all key performance and call quality standards Transfers calls to Hennepin Healthcare Nurse Line and/or escalates calls to Team Coordinator or Supervisor as needed Performs other duties as assigned, but only after appropriate training QUALIFICATIONSMinimum Qualifications: High School DiplomaOne year data look-up/data entry experience Two years' experience in customer service involving complex analytical problem-solving skills One year experience in a call center with emphasis in a customer service/medical industry6 months of Connection Advisor Associate experience or specialized clinic operational experience One year of remote work experience Bilingual Spanish-OR-An approved equivalent combination of education and experience Preferred Qualifications:One year of post-secondary education Healthcare Call Center experience Working knowledge of Epic cadence and prelude Patient registration experience Knowledge/Skills/Abilities:Excellent organizational, analytical, critical thinking, and written and verbal communication skills Ability to work cohesively, effectively, and respectfully with individuals from a variety of economic, social, and culturally diverse backgrounds Ability to work in a team environment as well as independently Critical thinking skills and ability to analyze situations quickly and escalate as needed Ability to exceed quality standards, including accuracy in patient registrations, scheduling, data entry, and customer service expectations Technical proficiency in basic computer skills and applications like Microsoft Office, Outlook, and softphones Basic knowledge of medical terminology and health insurance Ability to work in a fast-paced, highly structured, and continually changing environment High level of attention to detail Active listening skills Ability to work independently and remotely Ability to become technically competent and are familiar with HHS's computerized systems and ability basic troubleshooting that support operations You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer. Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements. Department: Connection CenterPrimary Location: MN-Minneapolis-Downtown Campus Standard Hours/FTE Status: FTE = 1. 00 (80 hours per pay period) Shift Detail: DayJob Level: StaffEmployee Status: Regular Eligible for Benefits: YesUnion/Non Union: Union Min: 21. 92Max: 28. 36 Job Posting: Oct-13-2025
    $45k-72k yearly est. Auto-Apply 22h ago
  • Vice President-Federal Communications and Marketing (Hybrid Remote - McLean, VA / DC Area)

    Maximus 4.3company rating

    Sioux City, IA jobs

    Description & Requirements Maximus is seeking a dynamic and experienced Vice President-Federal Communications and Marketing to join our innovative team. The ideal candidate will bridge the gap between technology, business process services and marketing in the Federal Government sector. In this role, you will be responsible for Team Leadership and Change Management in a large organization. The VP-Federal Communications and Marketing will collaborate with cross-functional teams to drive Federal solutions and offerings. If you are a strategic thinker with a passion for technology services and marketing, and if you thrive in a dynamic and collaborative environment, we invite you to apply to the position at Maximus. This is a hybrid position with the need to go into the office a minimum of 3 days per week and occasionally attend meetings and/or events in the Tyson Corners, VA/ Washington, DC area. This position requires some travel. The selected candidate must live in this geographical area. Key Areas of Responsibility - Identify, plan, develop, and oversee differentiated and impactful marketing strategies/materials. - Developing new programs for customer engagement including integrated marketing programs from concept to execution - Drive Maximus Federal solutions and offerings. - Manage digital and social media strategies across the federal market - Build, manage, and coach a high-performing marketing team. - Direct and support market research collection, analysis, interpretation of market data for short- and long- term market forecasts and reports. - Work closely with the growth leaders to align sales and marketing strategies - Maintain brand standards and ensure compliance across all marketing and communications channels. - Build long-term relationships with employees, clients, government officials, and stakeholders. - Serve as a collaborative and senior leader on the Maximus Communication & Marketing Team, helping to align strategy and outcomes across the company. - Drive the implementation of marketing campaigns that meet business objectives and drive customer engagement. - Develop relationships with associations, academia and industry partners to drive thought leadership and brand elevation. This role will develop and oversee the Maximus Federal segment marketing strategy. Responsibilities include building brand visibility in the Federal marketplace, driving customer and partner engagement to support growth goals. This position will be responsible for developing annual marketing plans building strategy, managing the cross functional team and budget and, leveraging partner relationships, driving go-to-market solutions. Qualifications: -15+ years of experience in a Federal Marketing and Industry Analysis position including 7+ years managing a team. -Previous experience at a corporation focused on the Federal sector. -Bachelor's degree in Marketing, Business, or a related field; technical background and digital marketing are a plus. Additional experience in lieu of degree will be considered. -MA degree in Marketing, Communication, or similar relevant field, preferred. -Outstanding communication, presentation, and leadership skills. -In-depth knowledge of the Federal sector. -Critical thinker with problem-solving skills. -Strong interpersonal and communication skills. Key Competencies include the following: Marketing and Communication Strategies, Team Leadership, Technical Expertise, Cross-Functional Collaboration, Content Development, Sales Enablement, Product and Solutions Positioning and Change Management EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 216,155.00 Maximum Salary $ 292,455.00
    $85k-162k yearly est. Easy Apply 5d ago
  • Product Documentation Specialist, (Remote)

    Maximus 4.3company rating

    Davenport, IA jobs

    Description & Requirements We are seeking a detail-oriented Product Documentation Specialist to create, maintain, and improve internal documentation that supports our teams and operations across US Services. The ideal candidate has strong writing skills, works collaboratively with internal and external stakeholders, and contributes to process improvements through clear, accurate documentation. NOTE: This position focuses on operational and process documentation, not technical or engineering documentation. Why Maximus? - Work/Life Balance Support - Flexibility tailored to your needs! - • Competitive Compensation - Bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities-Participate in training programs, workshops, and conferences. - •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees. Essential Duties and Responsibilities: - Collaborate with internal departments on a regular basis to understand business requirements and needs, participate in working sessions and acquire feedback on documentation. - Perform strategic and ad-hoc data work in support of Product Managers and Product Owners - Analyze and manage moderately complex business process flows and updates to system process flows and requirements. - Create and maintain technical documentation / product development & customer education materials - Create and maintain internal documentation for the Connection Point team included but not limited to job aids and on-boarding materials. - Work with Product Managers, Product Owners and Product Analysts to ensure accurate documentation is maintained. - Oversee multiple forms of documentation audits on existing documentation in SharePoint and Confluence. - Manage and maintain process improvements. This includes but is not limited to collaboration with PM's, PO's and PAs and in some cases other Connection Point departments. - Create, update, and maintain internal and documentation, including process guides, work instructions, and training materials. - Collaborate with internal and external stakeholders to gather requirements and ensure documentation accurately reflects processes and procedures. - Review and improve existing documentation to enhance clarity, usability, and compliance with standards. - Support process improvement initiatives by documenting changes, workflows, and system updates. - Utilize document management systems and Microsoft Office tools to organize and distribute documentation effectively. Minimum Requirements - Bachelor's Degree or equivalent experience and 3+ Years. - Preferred SAFe Agile Certification(s). - Preferred Jira/Confluence experience. - Preferred learning development / documentation experience. - Preferred technical writing experience. - Bachelor's degree in a related field, or an equivalent combination of education and experience. - 3 years' relevant experience with documentation and supporting process improvement initiatives. - Strong attention to detail and organizational skills. - Excellent written communication skills with the ability to create clear, concise, and accurate documentation. - Experience working collaboratively with internal stakeholders to gather information and develop documentation. - Familiarity with document management tools and Microsoft Office (Word, Excel, PowerPoint, SharePoint). - Ability to manage multiple documentation projects simultaneously and meet deadlines. Preferred Requirements - Previous experience in product documentation, writing, or business support role. - Knowledge of process improvement methodologies Home Office Requirements - Maximus provides company-issued computer equipment and cell phone - Reliable high-speed internet service * Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity * Minimum 5 Mpbs upload speeds - Private and secure workspace #ClinicalServices #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 68,000.00 Maximum Salary $ 75,000.00
    $25k-32k yearly est. Easy Apply 5d ago

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