Southwest Airlines jobs in Chicago, IL - 86 jobs

A major airline company is seeking a Senior Machine Learning Engineer in Chicago. This role involves developing software algorithms, leading ML Ops, and creating integrated solutions to optimize performance. Candidates should have a bachelor's in computer science and 4+ years of experience in Python and machine learning workflows. The company offers competitive pay, extensive benefits, and a diverse work environment. If you're eager to innovate and grow your career in technology, apply now. #J-18808-Ljbffr

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. **Description** **Job overview and responsibilities** The Loyalty IT Developer role will be a contributor for the development of Loyalty critical applications. This role will need to have full stack expertise on technical development in Loyalty technologies including front end customer applications, API development and integration, database & AWS cloud-based services. + Contribute to development, execution, and delivery of artifacts/code for Loyalty applications + Collaborate with technology leads/developers, business SMEs, UX designers, and technology stakeholders to define technical deliveries as required + Integrate Loyalty services and UIs with back-end systems, APIs and analytics platforms + Participate in Agile/Scrum methodologies, participate in sprint planning, stand-ups, and retrospectives + Participate in integrations between internal platforms, external systems, and cloud services + Collaborate with development, infrastructure, and product teams to gather integration requirements and translate them into scalable technical solutions + Coordinate unit and integration testing and assist QA teams with end-to-end testing + Stay current with industry best practices and emerging technologies in development and integration + Escalate and document risks, issues, blockers and dependencies; discuss with team project manager on regular basis + Leverage Cloud infrastructure teams to ensure scalable, secure, and high-performance deployments + Maintain vendor relationships and third-party integrations when applicable + Support and guide the team in removing blockers, maintaining momentum, and ensuring quality + Experience delivering full stack applications. + Technical understanding of cloud platforms (AWS/Azure/GCP), APIs, CI/CD, web technologies, and DevOps practices + Experience with Agile/Scrum or SAFe frameworks and tools (e.g., Jira, Confluence, Azure DevOps) + Good communication, leadership, and documentation abilities + Knowledge of APIs, JSON, XML, and OAuth + Experience with language: Angular, .NET, Python + Familiarity with CI/CD pipelines/DevOps and version control tools like Git + Familiarity with compliance standards (e.g., Accessibility, GDPR, PCI-DSS) in cloud solutions **Qualifications** **What's needed to succeed (Minimum Qualifications):** · Bachelor's degree in Computer science, software engineering, or related field · 3+ years of related experience (.Net) or successful completion of United DT Early Career Digital Leadership Program (ECDLP) · Proficient in a coding language and building back-end components · Problem solving · Attention to detail · Effective Communication (verbal + written) · Demonstrates and eagerness to learn · Demonstrate advanced knowledge of SDLC processes, inputs/outputs, standards and best practices · Demonstrate advance knowledge of development methodologies, software design and design patterns · Demonstrate advance knowledge of the application of development domain areas and specific technologies and tool set · Must be legally authorized to work in the United States for any employer without sponsorship · Successful completion of interview required to meet job qualification · Reliable, punctual attendance is an essential function of the position **What will help you propel from the pack (Preferred Qualifications):** · Knowledge of AWS ECS, S3, Lambdas and PostGres databases · Knowledge of Kong, Copilot, and UI Accessibility. · Cloud certification · SaFe Agile Certification · Exposure to Dynatrace · Agile Methodologies · SQL, Oracle Experience, Relational DB Experience · Code Repositories like Github · Microsoft Office tools, PowerPoint, Excel · Dev Ops Experience · UI Analytics (Google Analytics) · Continuous Integration & Continuous Deployment The base pay range for this role is $87,780.00 to $114,376.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. **Description** At United, we offer internships, co-ops, and full-time opportunities for early career professionals. In any role, you're a key member of our team, contributing to real projects that help move the business forward while gaining hands-on experience, growing your professional skill set, and connecting with industry leaders. You'll also have a chance to build community through our employee-run Business Resource Groups, participate in industry conferences, and enjoy unlimited standby travel anywhere we fly. United's **MileagePlus** business unit is a multi-discipline organization responsible of our global loyalty program and other emerging businesses. As the premier leader in the airline industry, MileagePlus communicates and rewards our millions of members and non-member customers alike while driving revenue growth for United. **Data and Analytics** partners with MileagePlus and Kinective to define long-term goals, evaluate opportunities, and guide strategic decisions with data-driven insights. This group designs and enables comprehensive measurement strategies by analyzing relevant customer, loyalty, and operational data, and translates complex data into compelling, actionable recommendations that help us deliver on organizational goals. We work closely with the business groups for Program (MileagePlus), Co-brand Cards, Partners and Media (Kinective Media) to translate business strategies into marketing strategies, and then collaborate with other marketing and advertising teams to execute tactics to drive measurable impact. The Kinective team develops innovative new products and services for our customers and ensures that our global brand is connecting people and uniting the world. **Job overview and responsibilities** Data & Analytics: + Data Science + Marketing and Loyalty Analytics + Digital Marketing Analytics + Customer Data & Identity **Direct Conversion Path:** This internship may be eligible for full-time conversion based on performance in role, position availability and overall operational need, potentially offering a direct pathway to a career with us. **Qualifications** + **Applicant must be a current undergraduate student graduating in Winter 2026 or Spring/Summer 2027** + Pursuing a bachelor's degree in Marketing, Business Administration, Communications, Engineering, Economics, or a related field; or other relevant experience + Highly organized and self-motivated, with excellent interpersonal skills + Ability to manage multiple, competing priorities and ensure attention to detail + Excellent written and verbal communication and presentation skills; must be comfortable talking to and collaborating with a variety of stakeholders + Confident performing data analysis to arrive at insights and develop recommendations. + Proven proficiency with Microsoft Office (Word, Excel, PowerPoint) **Preferred Qualifications** · SQL, Python, or other programming capabilities for the Data & Analytics team **Other Qualifications** + Position is based in Chicago, IL - must be able to relocate for internship duration + Start dates in May or June 2026 + Passion to work for airline industry and curiosity for loyalty programs + **Must be legally authorized to work in the United States for any employer without sponsorship now and in the future** + Successful completion of interview required to meet job qualifications + Reliable, punctual attendance is an essential function of the position Posting dates: January 16, 2026 through January 23, 2026 The starting rate for this role is $20.00. The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education and skills. This position may also be eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. Description Today, United has over 28,000 active flight attendants. We are the largest airline in the world with the most expansive network and we are growing faster than we have ever grown. With the unique ability to see the world while working, it's no surprise that flight attendant jobs are highly desired. We do not require special schooling or a college degree for this job and you will be fully trained by United. Your United journey begins with the best Flight Attendant training in the industry! You will spend 6.5 weeks attending Initial Training in Houston, TX. Here you will learn United's safety and service standards. During training, you will be assigned your base in one of our seven hubs in Chicago, Denver, Houston, Los Angeles, Newark, San Franciso, Washington Dulles, or one of our other flight attendant base locations (relocation funds not provided). Following the successful completion of training and after attending base orientation in your assigned location, you will be officially welcome as a full-time United employee. While in training, United provides a stipend of $140 per week, along with dual occupancy hotel accommodations, breakfast, and either lunch or dinner (dependent on your training schedule). Travel Privileges: Fly around the world on United and bring your loved ones! Outstanding Benefits: 401(k), health/dental/vision insurance and an Employee Assistance Plan for you and your family. Paid time off for sick and vacation. Starting hourly flight pay of $28.88/hour with top of base scale at $67.11/hour: Seniority based pay increases and additional compensation for language skills, lead positions, and international trips. Inflight Crew member proficiencies: Safety First: Ensure the highest levels of safety. A "People-First" demeanor: Ability to adapt/respond to different types of customer-facing scenarios. A passion to serve with optimism and positivity. Direct engagement with customers through outstanding interpersonal skills, good judgment, and ability to resolve issues with understanding, compassion, and grace. Influence customer loyalty through excellent service. Represent United with pride and distinction. Flexibility: With the most comprehensive route network in the world, United's flight attendants are available for global assignments 24/7, including nights, weekends, holidays, and extended hours. You will fulfill reserve assignments on short notice and be away from your base for days at a time. Dependability and timeliness are critical to success in this role and to operating our schedule and meeting customer expectations. Team Player: Consistent track record of working independently as well as a part of the team. Turn dreams into reality: Have fun, travel the world, explore new cultures, and craft memorable experiences for every customer, every flight, every day. The Job Posting End Date is 12/31/2025. Qualifications Qualifications and Requirements include: * 21 years of age or older at time of application * High school graduate or GED; 2 or more years of college preferred * At least one year of customer service experience in the service industry (such as retail, hospitality, food, teaching/education, aviation, social service.) * Must be able to speak in a clear, concise, and organized manner, loudly enough to be heard in an emergency. * Ability to speak, read, write, and understand English fluently. * Must be able to read and speak Greek fluently. * Ability to hear all types and ranges of sound. * Effectively communicate in the event of high-stress situations such as aircraft evacuation, security threats, delays, medical emergencies, severe weather conditions, and turbulence. * Professional appearance, excellent grooming standards, and willingness to follow uniform, hair, tattoo, and piercing guidelines * Tattoos are NOT permitted on the head, hands, or neck, including behind the ear. You are permitted to have visible tattoos on your arms, wrists, legs, and feet. Any visible tattoos may not be larger than a credit card / employee badge (3.5 inches long x 2.24 inches wide) or they must be covered with standard uniform pieces. It is also important that your visible tattoo is not offensive (this includes but is not limited to tattoos that are violent, obscene, sexual, racist or contain objectionable content or any imagery that includes weapons) * Decorative covers, adornments and/or jewelry on teeth or in the mouth are not permitted. * Ability to proficiently operate electronic devices (phones, tablets, laptops, etc.) for the completion of required tasks * Must possess a valid passport prior to application with 18 months validity remaining prior to its expiration * Current physical possession of valid U.S. passport book or foreign passport book with applicable visas and eligibility to travel globally without restrictions. Your passport book must be in good condition and have at least 18 months of remaining validity at the time of application. Having applied for a passport book or waiting for a renewed passport book is not sufficient to meet this requirement. There may be extensive wait times to receive a passport, and you must have one in your possession prior to starting training as a Flight Attendant. * Ability to travel to and from all countries United serves without any restrictions * To see the full list of countries United serves, visit our FAQ here. * Please note, the destinations list is subject to change. Flight attendant applicants are responsible for identifying and verifying travel eligibility. As a United Flight Attendant, you must be able to enter and exit these locations as a working crew member, not as passengers. * Ability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects (such as luggage to overhead bin or window exit), and push and pull beverage cart (up to 250 lbs.) * Ability to pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach and hold (simultaneous), without shoes on, in order to operate all necessary equipment, machinery, and doors. * Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened * Required to serve and/or sell food and beverages (including alcohol) in a diligent and professional manner * Must be legally authorized to work in the United States * Must be willing and able to work a flexible schedule in support of United's 24/7 operation (must be available to work weekdays, weekends, holidays, etc.) What you can expect during onboarding and training * Flight attendant trainees must successfully complete an evacuation drill in the water (pool) during training. * Must be willing to complete pre-employment DOT drug screen, comprehensive background checks, fingerprinting, and vision/hearing tests. * Must be able to pass DOT/FAA pre-employment and randomized drug screens. Medical and recreational marijuana is prohibited due to the safety-sensitive nature of the Flight Attendant position. * Must be able to pass a 10-year background check, including criminal background history. Your background must not prohibit travel to or from anywhere United flies. For example, Canada has a strict inadmissible classification for DWI/DUI charges including misdemeanors. If you have been on probation or convicted of a DWI/DUI within the last 10 years, the Canadian government will not allow you to travel to and from Canada unless you have already received a Temporary Resident Permit (TRP) from the Canadian government which will allow you to continue your work duties for a temporary period of time. * Must, with or without reasonable accommodation, meet hearing and vision requirements as established by the Federal Aviation Administration and United Airlines, including not having hearing loss on audiometry in better ear greater than 40 dB when losses at 500, 1000, and 2000 Hz are averaged; and, each eye must be 20/40 or better corrected for both far and near vision. What you receive for delivering your best * United is pleased to offer employees a competitive compensation package including competitive pay, exceptional benefits, and travel privileges. * Additional compensation for language skills, lead positions, and international trips. * Competitive benefits, including medical, dental, and vision insurance, 401(k), vacation, and sick time. * Flight privileges: you, your family, and your friends can fly anywhere in the world on a stand-by status. * United offers inclusive uniform standards where our employees feel welcome to be their authentic selves at work and celebrate their individuality. * United puts safety and cleanliness at the forefront of the travel experience for employees and customers. * During training, United provides a $140/week stipend, along with accommodations, and two meals provided per day. Successful training graduates will receive a $1,000 bonus. To learn more about the flight attendant position and hiring process, click here! Please be advised that the above is not the official overview of qualifications/requirements of the flight attendant position. View the Official United Airlines Flight Attendant Job Description The starting rate for this role is $28.88. This is also a bonus eligible position (i.e. profit sharing). We offer competitive benefits: medical, dental, vision, life, accident & disability, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges (subject to the respective collective bargaining agreement). United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. Description At United, we offer internships, co-ops, and full-time opportunities for early career professionals. In any role, you're a key member of our team, contributing to real projects that help move the business forward while gaining hands-on experience, growing your professional skill set, and connecting with industry leaders. You'll also have a chance to build community through our employee-run Business Resource Groups, participate in industry conferences, and enjoy unlimited standby travel anywhere we fly. Position Overview The Environmental Affairs - Sustainable Aviation Fuel (SAF) internship offers an outstanding opportunity to work on collaborative projects that demonstrate our commitment to reduce United's environmental impact. This position offers students an opportunity to work on cross-functional teams to support United's SAF adoption. The intern will develop project management and analytical skills; gain experience presenting to various audiences, including leadership; and support the strategic development and implementation of new processes and technologies related to environmental compliance requirements and sustainability goals. Key Responsibilities: * Contribute to the execution of United's SAF adoption strategy * Support project management efforts related to the implementation and continuous improvement of new and existing technology solutions * Assist in the implementation of new processes and process improvements for international compliance requirements related to emissions, conventional jet fuel, and SAF usage reporting * Build relationships and working collaboratively with internal stakeholders to partner on initiatives and influence outcomes * Update leadership and key collaborators on initiatives - preparing and delivering presentations Qualifications What's needed to succeed: * Current undergraduate student (Pursuing a degree in Computer Science, Environmental Science, Environmental Engineering, or related field) * Track record of outstanding analytical and problem-solving skills * Strong verbal and written communication skills and the ability to work well with others * Strong relationship-building skills * Excited to learn more about sustainable aviation fuel and how it contributes to United's overall progress to a more sustainable future Additional Information: * Position will be hybrid based in Chicago, IL * Intern duration is 12 weeks over Summer 2025 * Must be legally authorized to work in the United States for any employer without sponsorship now and in the future * Successful completion of interview required to meet job qualifications * Reliable, punctual attendance is a crucial function of the position The starting rate for this role is $20.00. The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education and skills. This position may also be eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. Description At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. Are you passionate about aviation? Would you like to maintain some of the biggest and best aircraft in the world? If so, there's no better place to be than United Airlines. We're looking for a full-time Aircraft Maintenance Technician (AMT) who has valid Airframe & Powerplant certification to join our Technical Operations team in one of United's domestic HUBS. In this vital role, you will provide service and maintenance for aircraft systems, Powerplant, Airframe and Components. You'll handle a wide variety of duties that make every day different, including inspections, preventive maintenance, troubleshooting, parts replacement and repair, as well as routine maintenance. Keeping our fleet flight-ready * Strong mechanical competence and attention to detail are crucial for this critical position. * Unlike smaller regional airlines, you'll have the opportunity to work on larger, highly sophisticated aircraft with United. * We will rely on you to be a great teammate, receiving and providing support as you collaborate professionally and seamlessly with your co-workers. * You will generally be working out in the elements, so you must be capable of handling weather extremes. * You will likely roll up your sleeves, but for those who enjoy hands-on work, it's all part of the job. Many routes to success * We offer initial training, specialty classes and recurrent training in technical areas and on other topics such as ethics and compliance. * With experience, drive and determination to excel, you can move into a variety of roles, including management, inspection, quality control, fleet planning and others. * After gaining seniority, you'll have the opportunity to transfer to other locations within our outstanding network. Flexibility and dependability are essential * Since this is a union position based on seniority, you will be assigned an initial schedule designed to meet our needs at the airport. * You must be available for any shift within a 24/7 operation, weekends and holidays. * You may be required to work mandatory overtime, when necessary. * Punctuality and reliability are essential - we've got flight schedules to meet! The rewards for your expertise and work ethic * Great benefits, including several plan options. * Flight privileges from day one: you and your family can fly anywhere in the world on stand-by. * Time off: you'll have at least two days off in a row and can earn vacation days based on length of service. Qualifications What's needed to succeed (Minimum Qualifications): * High School Diploma or GED/Educational Equivalent * FAA A&P License * Valid US Drivers License * Computer literacy * Must pass a background check and drug screen upon contingent job offer * An eagerness to learn and willingness to train * The ability to access elevated aircraft areas via ladders, lift trucks, boom lifts and other devices * The strength to lift 50 pounds, physical flexibility and the ability to work in confined spaces * Legal authorization to work in the United States without sponsorship The starting rate for this role is $38.77. This is also a bonus eligible position (i.e. profit sharing). We offer competitive benefits: medical, dental, vision, life, accident & disability, employee assistance program, commuter, paid holidays, paid time off, 401(k), pension and flight privileges (subject to the respective collective bargaining agreement). United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. **Description** Our Marketing and Loyalty team is the strategic force behind United's industry-leading brand and experience, supporting revenue growth by turning customers into lifelong United flyers. Our marketing communications, market research and brand teams drive travelers' familiarity and engagement with the United brand. Our product, design and service teams bring the signature United brand to life in our clubs and onboard our aircraft, ensuring a seamless, premier experience. And when customers choose United again and again, that's because the loyalty team has been hard at work crafting an award-winning program. Our loyalty team manages United MileagePlus , building travel and lifestyle partnerships that customers can engage with every day, and works with our Star Alliance partners to ensure United can take you anywhere you want to go. **Job overview and responsibilities** The Product Manager - Digital Experience will define the product vision, build the product roadmap, and lead the implementation and continuous improvement of United's Digital Experience Platform (DXP), enabling the team to deliver more personalized, seamless, and data-driven experiences for customers. They will translate insights into actionable requirements, partner closely with engineering and design teams across the enterprise, and ensure features launch successfully and evolve based on data, feedback, and business goals. They will also serve as the primary point of contact for content publishing requests - from managing intake and estimation to ensuring that all requests are prioritized, implemented, and reported. They will also act as a strategic leader, identifying opportunities to optimize publishing tools and processes, improve stakeholder experience, and enhance the overall digital publishing framework. · Build and prioritize the DXP roadmap that balances business goals and technical feasibility · Ensure features are delivered on time, meet quality standards, and align with the product vision · Define and communicate the long-term vision and strategy for the DXP · Partner with engineering, design, and other teams to ensure alignment · Monitor product performance, gather user feedback, and drive iterative enhancements to the platform · Lead a diverse team of digital publishers and analysts by managing content intake, estimation, and resource allocation · Configure Jira workflows and dashboards, track performance and backlog health, and proactively communicate status, risks, and delivery timelines to stakeholders NOTE: This position provides a hybrid work arrangement including approximately 50% of the time spent working onsite at our Chicago office location and 50% remotely. **Qualifications** **What's needed to succeed (Minimum Qualifications):** · Bachelor's degree in Information Systems / Technology, Business Administration / Management, or a similar field · 5+ years of product management experience in technology or digital products · 2+ years of experience leading a team of individual contributors · Proven ability to own product strategy and delivering measurable business impact · Proven ability in roadmap planning and prioritization · Advanced proficiency in Jira (workflows, dashboards, reporting) · Proven ability to work in Agile / Scrum environments · Clear and persuasive communication skills, both written and verbal · Ability to be a self-starter with a bias for action · Creative problem-solving skills, and a growth mindset approach · Proven ability to lead and manage a team in a fast-paced, cross-functional environment · Must be authorized to work in the United States for any employer without visa sponsorship **Preferred Qualifications** · 2+ years of experience in project management · Atlassian / Jira certifications · PMP / Scrum · Knowledge of Content Management Systems · Experience with Digital Experience Platforms (DXP) such as Contentstack, Optimizely, and Adobe The base pay range for this role is $102,220.00 to $133,194.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. **Description** At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. **Job overview and responsibilities** + Supports field technicians and provides expertise and oversight on chronic, complex, and repeat troubleshooting and repair needs (In Flight + Entertainment/WIFI/Cabin Systems) + Provides in-station support to facilitate first time fix plans, including chronic aircraft, from a technical standpoint + Also collaborates heavily with Service Engineering, Maintenance Control, and indirectly OEM's, including Panasonic, ViaSat, Thales, Gogo, Boeing, and Airbus + The position also engages in the design and upkeep of robust tracking and reporting databases to help identify trends and expedite repairs + Must be willing to travel for job duties + Manage inflight entertainment failures by coordinating with planning and parts logistics + Daily reports, tracking chronic items, managing the WIFI desk, coordination with planning and maintenance control + Provide technical solutions to increase passenger experience for zonal failures + Proactively collect, prioritize, and analyze data to provide reports and solutions based on trends, across multiple projects and programs + Technical support for MRO station: retrofit, aircraft checks, component, and tooling movement + Support cabin systems while providing solutions to technical and diagnostic tooling support + Coordinate with engineers and support avionics department with onboard loadable components (OBLS), focusing on ATA chapters CH23/CH25/CH33/CH34/CH44 + Inductions: New aircraft deliveries from Boeing/Airbus + Aircraft recovery: software load as well as retrofit support of software testing at the vendor facilities **This position is available in (ORD) Chicago and (CLE) Cleveland only.** **Qualifications** **What's needed to succeed (Minimum Qualifications):** + Bachelor's degree or equivalent work experience + FAA A&P Certificate + This is a DOT Sensitive Position Valid Driver's License is required + 5 + years of experience + Knowledge of various inflight entertainment systems + Cabin systems familiarization + Knowledge of Engineering documents for process improvement + Ability to perform in a fast-paced environment + Excellent communication skills with demonstrated ability to coordinate and manage cross-functionally + Able to independently complete tasks and provide timely updates + Fast learner with ability to take remote learning and web-based classes + Able to capture anomalies based on frequent vendor Audits + The ability to access elevated aircraft areas via ladders, lift trucks, boom lifts and other devices + The strength to lift 50 pounds, physical flexibility, and the ability to work in confined spaces + You must be available for any shift within a 24/7 operation, weekends, and holidays + Must be legally authorized to work in the United States for any employer without sponsorship + Successful completion of interview required to meet job qualification + Reliable, punctual attendance is an essential function of the position **What will help you propel from the pack (Preferred Qualifications):** + Master's degree in Aeronautical or Electrical Engineering + FCC license + MRO Experience with Install, Service and retrofit + Aircraft Systems knowledge + Knowledge of Excel macros, and VBA coding for database applications The base pay range for this role is $87,780.00 to $114,376.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. **Description** The Senior Business Analyst will play a key role in supporting Oracle ERP (Fusion) and broader finance transformation initiatives across the Corporate Finance Systems landscape. This role will focus on functional design, system configuration, and business process improvements-particularly related to Chart of Accounts (COA) redesign, Fixed Assets implementation, and Procure-to-Pay processes. The analyst will work closely with Finance stakeholders to gather requirements, configure ERP modules, support testing, and ensure solutions align with business objectives. In addition to owning key Oracle EBS and Fusion configurations, this role will contribute to other workstreams within the finance transformation program, supporting modernization efforts across systems, integrations, and reporting. The ideal candidate brings hands-on experience with Oracle EBS Financials, strong analytical skills, and the ability to bridge the gap between business needs and system capabilities. **Business Insights and Analysis:** · Conduct deep-dive analyses into complex financial data to uncover trends and provide actionable insights. · Lead functional analysis and configuration of Oracle EBS modules, including General Ledger (GL), Fixed Assets (FA), Payables (AP), and Procurement · Provide input into functional design documents, perform setups, and ensure accuracy of system behavior based on business requirements **Tool Proficiency:** · Utilize tools across **Oracle EBS, FUSION and Oracle Cloud** (e.g., Web ADI, BI Publisher, OTBI, Oracle Data Hub) to support reporting, reconciliations, and functional analysis across financial modules including GL, Fixed Assets, and Procure-to-Pay. · Collaborate with integration and data teams to support finance transformation initiatives by enabling accurate data mapping, validation, and reporting across multiple ERP workstreams including COA redesign, Fixed Assets, and Procure-to-Pay. **Collaboration with Stakeholders:** · Participate in key workstreams related to finance transformation, including process redesign, data mapping, and user adoption efforts. · Collaborate with data and integration teams to ensure smooth flow of financial data across systems · Assist in planning for future-state architecture and systems co-existence strategies (e.g., during phased modernization) · Simplify the communication bridge between finance stakeholders and technical teams to support effective implementation and ongoing enhancements · Collaborate with developers to ensure system configurations, customizations, and enhancements align with finance transformation goals and technical roadmaps. Serve as the primary liaison between finance stakeholders and technical teams to translate business requirements into functional designs and ensure successful implementation and adoption **Project Management and Methodology:** · Utilize Agile methodologies to manage multiple analytics projects, ensuring alignment with broader business goals and timely delivery of outcomes. **Presentation and Reporting** : · Prepare and present reports to senior management detailing findings, with clear visualizations and strategic recommendations to guide business decisions **Qualifications** **Minimum Requirements** · Bachelor's Degree in Computer Science, Business , Finance, Accounting, Economics or related field · 4+ years of hands-on experience as a functional analyst supporting Oracle EBS/ Oracle Cloud - Financials and P2P modules, including system configurations, setups, and functional testing. · Oracle E-Business Suite Financials or Cloud (Fusion) certification (e.g., Oracle Financials Cloud: General Ledger or Payables Implementation Specialist). · Strong functional knowledge of **Oracle E-Business Suite (EBS)** and **Oracle Cloud ERP** , particularly in Financials and Procure-to-Pay modules. · Experience with **functional configurations** , customizations, and supporting transformation workstreams such as **Chart of Accounts redesign** and **Fixed Assets implementation** . · Familiarity with **Oracle Cloud tools** including **OTBI** , **BI Publisher** , **Oracle Analytics** , and **Oracle Data Hub** for data mapping and reporting. · Ability to support **finance transformation efforts** with a focus on scalability, long-term process design, and adoption of modern ERP capabilities. **Preferred Skills** **·** **Master's Degree** · Certification or formal training in Business Analysis (e.g., CBAP, PMI-PBA) or Agile/Scrum methodologies. · Familiarity with Oracle Cloud Infrastructure (OCI) tools and reporting platforms (e.g., OTBI, Oracle Analytics). · Experience with ERP data migration or chart of accounts redesign initiatives. The base pay range for this role is $99,750.00 to $129,924.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. Description At United, we offer internships, co-ops, and full-time opportunities for early career professionals. In any role, you're a key member of our team, contributing to real projects that help move the business forward while gaining hands-on experience, growing your professional skill set, and connecting with industry leaders. You'll also have a chance to build community through our employee-run Business Resource Groups, participate in industry conferences, and enjoy unlimited standby travel anywhere we fly. Network Operations Control (NOC) is the heart of United Airlines, keeping operations at our airports and routes running smoothly through planning, organization, and supervision. The Flight Dispatcher, a crucial role in the NOC, is responsible for joint operational control with the Pilot in Command to ensure the safe, legal, and efficient operation of United Airlines flights in accordance with Federal Aviation Regulations and Company Manuals. This position is responsible for supporting the Flight Dispatch group in the NOC to include working on multiple projects, assisting with manual revision and publication process, various administrative duties and teaming with stakeholders to support functional deliverables to Dispatch leadership. Projects range in duration and complexity from quick analyses to large scale transformative efforts. Key Responsibilities: * Attend meetings and perform meeting scribe responsibilities * Coordinate with stakeholders to revise and publish Dispatch manuals, checklists, City Pair Briefing Guides (CPBG), and other publications in accordance with dispatch standardization * Perform Dispatch Line Check Dispatcher (LCD) administrative duties that may include assigning Dispatch desk checks, coordinate meetings, and desk check documentation tracking * Assist in the development and improvement of Dispatch desk check material to provide statistical data metrics for dispatch training and policy implementation * Assist the on-duty Manager of Dispatch Operations (MDO) or Chief Dispatcher as required (administrative tasks, scheduling issues, etc.) * Collaborate with IT development teams on the integration of dispatch data into new operational decision support tools and platforms (Skyplan, Kronos, and Pelesys) * Additional tasks/project work as assigned by Dispatch leadership This internship is designed solely to provide you with skill development and valuable work experience. This role will likely not convert to a full-time position at United at the conclusion of the internship. Qualifications What's needed to succeed (Minimum Qualifications): * Airline operations experience or knowledge attained from FAA Aircraft Dispatcher coursework * Excellent written and verbal communication skills with a focus on teamwork * Proven proficiency in Microsoft Office (Excel, Word, PowerPoint) * Ability to handle simultaneous projects and adapt to a fast-paced, changing environment What will help you propel from the pack (Preferred Qualifications): * FAA Aircraft Dispatcher coursework certificate of completion or Pilot's License * Relevant work experience The starting rate for this role is $20.00. The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education and skills. This position may also be eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. **Description** As an airline, safety is our most important principle. And our Corporate Safety team is responsible for making sure safety is top of mind in every action we take. From conducting flight safety investigations and educating pilots on potential safety threats to implementing medical programs and helping prevent employee injuries, our team is instrumental in running a safe and successful airline for our customers and employees. **Job overview and responsibilities** The role of Program Manager - Drug Abatement Administration, plays a critical role in ensuring the uninterrupted execution of Drug Abatement functions. As part of the Drug Abatement Regulatory & Compliance team, it emphasizes maintaining administrative precision and operational efficiency to uphold regulatory compliance across all testing programs. + **Regulatory Administration** : responsible for the day-to-day operations and monitoring of the 24/7 drug abatement program. Monitor and maintain compliance with all FAA Part 120 and DOT Part 40 regulations. Maintain detailed records of testing activities, results, and follow-up actions. Coordinate with regulatory agencies during audits and inspections. Track and ensure timely completion of real administrative protocols. Implement of regulatory updates and changes to administrative procedures as mandated by federal agencies. Maintain employee testing records in accordance with regulatory retention requirements. + **Company Policy Administration:** initiate reasonable suspicion, post-mishap, and pre-employment testing in accordance with company policies. Coordinate testing across stakeholders to minimize operational disruption. Review and update administrative manuals to reflect current policy and best practices. Distribute policy revisions to all relevant stakeholders and ensure acknowledgment of receipts. Serve as subject matter expert for policy interpretation and implementation of questions. + **Drug Abatement Liaison:** serve as a primary point of contact between the company and third-party testing vendors, Medical Review Officers (MROs), and Substance Abuse Professionals (SAPs). Facilitate communication to management regarding testing matters. Process and approve vendor invoices for testing services, ensuring accuracy. Maintain adequate inventory levels of testing supplies in stations. + **Operational Support:** maintain proficiency in both urine drug testing and breath alcohol testing procedures to enable operational collection support. Participate in on-call rotation to provide 24/7 testing coverage for post-mishap and reasonable suspicion situations. **Qualifications** **What's needed to succeed (Minimum Qualifications):** + Bachelor's degree or 4 years of relevant work experience + Proven expertise in managing administrative tasks and ensuring seamless operations + Demonstrated operational expertise within the airline industry or a related field, driving efficiency and excellence + Proactive self-starter with a proven ability to thrive independently. + Outstanding organizational skills, adept at prioritizing tasks effectively. + Skilled in supporting employees during crisis situations with empathy and professionalism. + Strong interpersonal skills for effective communication with both internal and external stakeholders. + Expertise in establishing and maintaining procedures to gather and review critical information for managing teams or processes. + Proficiency with Microsoft Office tools (Outlook, Excel, PowerPoint, Teams) + Ability to travel up to 10% + Must be legally authorized to work in the United States for any employer without sponsorship **What will help you propel from the pack (Preferred Qualifications):** + Auditing skills and experience + DOT regulatory & compliance experience + Knowledge and comprehension of United Airlines' policy and DOT/FAA regulations and guidelines The base pay range for this role is $81,795.00 to $106,602.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. Description United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job overview and responsibilities The Principal Enterprise Architect will play a key role in influencing United Airline's IT digital strategy as well as providing tactical architecture direction to ensure the enterprise can achieve the strategy. This individual will provide strategic advice and guidance to functional team(s). Highly skilled with broad, advanced technical and cloud experience especially related to IT disciplines. This role serves as a thought leader to challenge/direct all levels across the organization to rethink routine, embrace new best practices, and drive adoption of technology standards. The individual will also apply enterprise architecture governance over solutions that provide technical capabilities. * Collaborate with domain architects, engineers, and leaders to develop technical standards, reference architectures, design patterns, opinion papers, and architecture decision frameworks that guide the design of technology solutions, especially those requiring integration of multiple platforms, operating systems, and applications across the enterprise * Develop and manage a technical strategy and coordinates adoption * This role will be responsible to architect enterprise guidance that conveys best practices and common pitfalls for system design, infrastructure integrations, application development practices, and application runtime principles * Manage the architecture review process by creating validation checklists, reviewing architectural artifacts, and providing domain specific guidance to drive architectural alignment across the enterprise * Leads cultural change for United cloud adoption * This role will actively promote cloud services where appropriate within the organization to ensure that the organization properly architects business solutions for cloud * The role must push the organization through thought leadership to incorporate cloud computing accurately and effectively * Apply architectural and engineering concepts to design solutions that meet operational requirements, such as scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability * Conduct research and develop Proof of Concepts on emerging technologies and implementation toolkits in support of anticipated development efforts and recommend technologies that functionally robust and cost effective * Research, enforce, and drive the adoption of design patterns throughout the enterprise and evangelizes best practices for solution design and development * Identify new technologies, industry trends, and best practices, which should be incorporated into BFS policies & roadmap * Plays a critical role in translating business strategy into technical strategy and defines end-to-end technology architectures that support the strategy * Lead all aspects of the evaluation and selection of 3rd party software packages (including SaaS) as well as the design of standard application configuration of these packages * Develop and maintain relevant Enterprise Architecture artifacts and store within the EA repository, including - current state architecture, standards, reference architectures, capability maps Qualifications What's needed to succeed (Minimum Qualifications): * Bachelor's degree * Computer Science, Computer Engineering, Information Systems, or related field preferred * 7+ of relevant experience * Ability to partner within and across teams to gain consensus and enable change * Ability to influence stakeholders * Ability to drive tasks to completion * Strong communication skills for creating and sharing presentations to multiple levels of audiences of stakeholders - i.e. senior executives in business and IT, architects, developers, etc. * Prior experience as a Principal Enterprise Architect, Chief Architect, Head of Enterprise Architecture in a global organization * Experience providing guidance and defining strategy for how companies should deal with technology * Work with Domain Architects and Solution Architects in preparation for Architecture Review Board (ARB), Architecture Portfolio Management, * Architecture Assessment * Provide guidance, oversight, and coaching to the Domain and Solution architects * Review and sign off architecture designs * Drive improvements of architecture processes, methodologies, and services, ensuring the quality of architecture assets * Develop architecture metrics and plans to achieve results * Technical writing skills for documenting environments and procedures * Deep hands-on experience in leading the design, development and deployment of business software at scale * Deep hands-on experience of technology infrastructure, network, compute, storage, and virtualization * Deep experience with Cloud computing technologies and workload transition challenges * Prior experience of managing challenges of migrating systems and workloads to the Cloud * Experience with AWS application migration and implementations * Deep understanding of cloud computing technologies and workload transition challenges * Broad knowledge in EA domains: Business Process Architecture, Infrastructure Architecture, Applications Architecture, Information Architecture * Knowledge of best practices in Enterprise Architecture * Understand business strategy and priorities (i.e., strategic capabilities), and work with architecture domains to align strategy * Architecture framework (TOGAF, Zachman, etc.) * Strategic thinking abilities and an enterprise-wide perspective * Team building skills. * Conflict resolution skills. * Enterprise architecture philosophy, approach, and methodology * Selling skills (influence, communication, facilitation, story-telling) * Exposure to multiple, diverse technologies and processing environments * Ability to communicate effectively (written and oral) in English * Strong desire to learn new technologies * Must be legally authorized to work in the United States for any employer without sponsorship * Successful completion of interview required to meet job qualification * Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): * Master's degree in Computer Science * AWS Certified Solution Architect - Professional certification or better (Solution Architect, Developer, or SysOps) * Hold a qualification in Enterprise Architecture Certification (Zachman, Togaf, Gartner) * 3+ years of AWS and/or Enterprise Architecture experience The base pay range for this role is $137,275.00 to $178,670.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! **Why you'll love this job** + This job is a member of the Line Maintenance Team within the Integrated Operations Division. + Responsible for overseeing aircraft maintenance technicians in the repair and return to service of American Airlines' aircraft. Supervisors are front line leaders of people in the safe, compliant and timely return to service our aircraft. They do this by effectively managing the workload, resources, and work relationships of both internal customers & support groups and external regulatory authorities & vendors. + Salary Range: $103,000 - $134,000 **What you'll do** + Guides and directs terminal and/or hangar aircraft maintenance through crew chiefs and leads + Oversees the implementation of the organization's plans, processes, policies, and procedures + Ensures crews are efficiently utilized to accomplish the operation's workload + Meets company objectives in accordance with company policies and procedures + Responsible for timely and comprehensive communication flow to the workforce + Maintains effective work relationships with airport management, FAA, TSA, other government agencies, suppliers, and similar groups + Collaborates with other supervisors to accomplish directives and objectives + Identifies and takings steps to correct unsatisfactory results + Identifies training and development needs of AMTs within span of control + Provides effective feedback for crew chief and lead coaching/development + Effectively works with union leadership and workforce **All you'll need for success** **Minimum Qualifications- Education & Prior Job Experience** + High School diploma or GED equivalency + 3 to 4 years of aircraft maintenance experience + FAA Airframe & Powerplant Certificate + Must pass FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA) + Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable **Preferred Qualifications- Education & Prior Job Experience** + Associates or Bachelor's degree in business or technical field or equivalent work experience + 2 years of a successful track record of management in maintenance and/or production environments + 3 years hands-on experience in the repair or manufacture of large transport category aircraft **Skills, Licenses & Certifications** + Knowledge of functional area + Knowledge of Microsoft Office to include Word, Excel, Outlook, etc. + Ability to supervise management, non-management and contract labor work groups + Ability to concurrently handle multiple responsibilities + Strong interpersonal and PC skills + Ability to concurrently supervise multiple areas of responsibility **What you'll get** Feel free to take advantage of all that American Airlines has to offer: + Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. + Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. + American Airlines offers personal time off based on your workgroup and/or collective bargaining agreement. + Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. + 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. + Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more **Feel free to be yourself at American** From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American. EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. Description United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. This role is a hybrid-based role in Chicago, IL or Houston, TX which requires 3 days per week in office. Job overview and responsibilities The Senior Manager IT - Customer Care Technology position will lead a development team in the continued design and development of a modern, cloud-based contact center platform. This position will collaborate cross functionally with our business partners and other technology teams to design, develop and integrate user interfaces and services that meets the business needs. This position will have a focus on rapid agile development, leading highly efficient development teams, and developing the architecture and development roadmap for the most critical contact center tool. You will be responsible for one of the major customer channels at United and enabling our agents through modern and scalable technology and delivery methodologies. * Product Delivery * Responsible for overseeing the development and delivery of high-quality software applications that meet business requirements and user needs * Accountable for delivering projects within scope, schedule, and budget, as well as managing stakeholder expectations. * Responsible for continuous improvement initiatives - standard methodology scalable architecture, code quality, automation, security * Collaborate with developers and business users to design, develop, and integrate user interfaces and services that meet business needs * Identify areas for process improvement and implement changes to improve efficiency and effectiveness * Must be adaptable to changing designs and to adding performance enhancements * Extensive experience in coding standards, code quality tools, development methodologies * Development Tools & Architecture * Ensure that software development projects are completed on time, within scope, and within budget * Provide technical guidance and mentorship to team * Manage project risks and issues, and develop contingency plans to mitigate them * Leadership * Develop project plans, timelines, and budgets and manage them throughout the project lifecycle * Communicate with partners to manage expectations and ensure alignment with project goals * Accountable for administrative management of 5-10 IT professionals, either as direct reports or sourced - HR administration, Time Reporting, etc. * Provide leadership by establishing department and individual's goals * Responsible for assessing and recommending improvements to the organization structure, roles and responsibilities Qualifications What's needed to succeed (Minimum Qualifications): * Bachelor's degree in Computer Science, Engineering or Business Administration. * 7+ years of progressive IT and business/industry work experience with strong focus on customer care, contact center or service center technology environments. * 3-5+ years of application development experience building or integrating cloud-based platforms for business operations; hands-on familiarity with AWS based microservices architecture, Angular UI/UX, Lambda orchestration and .NET services strongly preferred. * Experience delivering solutions on Salesforce, Microsoft Dynamics, or comparable CEM platforms; successful implementation of at least two full lifecycle CRM implementations preferred. * Deep expertise implementing case management solutions within a contact center, service or sales environment * Strong knowledge of data management, big data pipelines & real time analytics engines and AWS cloud platforms * Extensive expertise managing/operating platforms in production, ensuring high availability, resiliency, compliance and alignment to enterprise operational mandates. * Minimum of 4 years of leadership experience in managing large scale cross-functional teams or complex initiatives with demonstrated ability to influence senior management and key stakeholders * Proven track record in leading SDLC processes, quality engineering, release management and production support disciplines with modern engineering organizations. * 3+ years of experience operating in Agile development environments with demonstrated ability to drive predictable delivery, prioritization and iterative value realization * Ability to translate business outcomes into clear technical strategies and execution plans * Demonstrated success in stakeholder management. Risk management and driving alignment across product, operations and engineering teams. * Must be legally authorized to work in the United States for any employer without sponsorship * Successful completion of interview required to meet job qualification * Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): * Master's degree in Computer Science, Engineering, or Business Administration * Airline industry experience The base pay range for this role is $140,600.00 to $183,108.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. **Description** United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. **Job overview and responsibilities** We're seeking a strategic and technically strong Senior Manager, Machine Engineering to lead our enterprise ML and GenAI platform. This individual will drive architecture, development, and operations of our ML engineering and GenAI systems, enabling scalable and responsible AI solutions across the business. The ideal candidate brings a deep understanding of ML infrastructure and MLOps, combined with hands-on or architectural experience in LLMs, RAG pipelines, and GenAI application integration. You'll lead a team of ML engineers and collaborate cross-functionally with Data Science, Data Engineering, DevOps, and business units to deliver impactful AI outcomes at scale. + **Strategic Leadership & Platform Ownership:** + Define and execute the ML/GenAI platform strategy aligned with enterprise digital transformation objectives + Hands-on experience leading an ML Generative AI + Own the platform roadmap, architecture decisions, and budget planning to scale AI capabilities across the enterprise + Collaborate with CDO, CIO, and senior stakeholders to identify, prioritize, and fund impactful AI/GenAI investments + Represent the ML Center of Excellence (COE) in cross-functional meetings and strategic planning forums + Serve as the primary liaison between the COE and business units, effectively communicating technical capabilities and business impact + **GenAI & LLM Strategy:** + Lead initiatives around LLMs and foundation models (e.g., OpenAI, Anthropic, Hugging Face, Cohere + Design and operationalize GenAI pipelines (e.g., RAG, prompt orchestration, fine-tuning, and safety guardrails) + Build and deploy secure, scalable GenAI applications with a strong emphasis on privacy, safety, and compliance + Integrate LLMs into enterprise workflows, such as copilots, document summarization, intelligent assistants, and domain-specific Q&A systems + **ML Engineering & MLOps:** + Design, manage, and monitor the enterprise ML engineering platform, ensuring scalability, reliability, and automation + Take ownership of ML production systems with a focus on CI/CD, observability, and resilient architecture + Develop robust MLOps processes to monitor model performance, detect drift, and automate retraining and validation + Build and maintain tools and frameworks to govern ML models for compliance, bias, versioning, traceability, and auditability + **Data Engineering & Feature Platforms:** + Design and implement feature engineering and data pipelines to deliver high-quality training data and inference-ready datasets + Partner with data scientists and engineers to create reusable, production-grade feature stores and pipelines + Solve complex data ingestion, transformation, and governance challenges in collaboration with data platform and DataOps teams + Develop integrated ML/AI solutions on enterprise analytics platforms (e.g., Palantir Foundry, Databricks) + **Team Leadership & Talent Development:** + Hire, mentor, and grow a high-performing ML engineering team with a focus on innovation, execution, and impact + Provide technical mentorship and guidance to ML engineers and data scientists, ensuring high standards in design and implementation + Promote a culture of continuous learning, experimentation, and operational excellence + Building auto-scaling ML systems + **ML Engineering & MLOps:** + MLflow, KServe, SageMaker, Vertex AI, Databricks, etc. + **GenAI** : + LLM providers (OpenAI, Anthropic), Hugging Face, LangChain/LlamaIndex + **Data Infra:** + Spark, Kafka, Delta Lake, etc. + **DevOps:** + Kubernetes, Jenkins, GitOps, Terraform **Qualifications** **What's needed to succeed (Minimum Qualifications):** + Bachelor's degree in Computer Science, Data Science, Engineering or a relevant field + 7+ years of relevant experience + Experience leading ML Ops teams + Gen AI technology experience + Understanding of architecture and relevant tools like PySpark, MLflow, LangChain, AWS, or etc. + Must be legally authorized to work in the United States for any employer without sponsorship + Successful completion of interview required to meet job qualification + Reliable, punctual attendance is an essential function of the position **What will help you propel from the pack (Preferred Qualifications):** + 9+ years preferred + Experienced in platform and platform enablement. ML pipeline creation, management, feature engineering + 5+ years of software development experience + 2+ years of GenAI experience The base pay range for this role is $143,450.00 to $186,778.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. **Description** The job is required to manage and implement the ecommerce payment system for united.com. The role of Senior Technical Lead in Application Development is that he or she is responsible for helping their team members with the technical aspects of their jobs, such as design and programming. They will be expected to explain new projects to their team and work on an overall delivery approach, with appropriate technical measures. The technical lead will be required to identify risks, form contingency plans, and address these with technical solutions as applicable. The Tech lead will also be expected to collaborate with other team members, functional teams to deliver best in class solutions. · The lead role should be very strong technically, and an expert in e-commerce payment systems, to support the payment solutions. The role will also work with payment services and other backend service teams. · the technical lead would be required to guide & mentor the direct staff to both technical excellence and for people management. It would be expected to have a strategy for employee training & growth, and to provide the required development opportunities. · To keep a check on the whole system, conduct the testing and integration testing for the entire system. The lead role will have overall technical responsibility and will be required to drive very quality focused & sustainable deliverables. This will include collaboration with various teams, validating any technical challenges and being on the lookout for improvements & enhancements. The role will be required to support testing phases, and ensure that the non-functional requirements are accounted for. · Lead would be required to assist and guide the Project Lead/PM/BA in project strategy and execution: 1, Requirements Gathering 2.Mapping requirements to technical specifications 3.Technical designs 4. Programming, Code reviews 5. Cutover Strategy 6. Operational Support · Lead will be the interface between the team and the management. The lead should be able to own the communication between management and team, to effectivity communicate overall progress, risks, mitigations and to be the voice of the technical team. The lead will be required to make decisions to help solve the technical challenges. Technical lead will be expected to solve challenges with technology, but also be able to support the overall program. **Qualifications** Minimum Requirements: · Bachelor's degree in computer science or professional Degree · 4+ years of experience in full-stack development, with expertise in React, TypeScript, C#, and Node.js · 2+ years of full cycle implementation experience · Excellent written and verbal communication skills · Should be able to collaborate with various teams · Proficient in web development using React, Redux, Redux sagas, ES6, Node.js, HTML5, CSS3 · Experience of various payment gateways and methods (Credit cards, Apple Pay, Paypal, Alipay, Pix, Flexpay and UnionPay) · Experience with industry standards and regulations for compliance (e.g., PCI DSS) · Strong experience implementing AWS/cloud technologies · Hands-on development and proficient excellence in backend API development using C# .Net in cloud · Strong experience with common front-end development tools such as Babel, Webpack, NPM, etc. · Strong experience building web applications with Micro frontend architecture · Strong experience in design patterns and enterprise standards in application design · Expertise in accessibility standards and implementation · Experience with unit testing Preferred: · Master's Degree · AWS or other Cloud Certifications · Experience in monitoring tools like Quantum Metrics and Dynatrace. The base pay range for this role is $109,820.00 to $149,600.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. Description At United, we offer internships, co-ops, and full-time opportunities for early career professionals. In any role, you're a key member of our team, contributing to real projects that help move the business forward while gaining hands-on experience, growing your professional skill set, and connecting with industry leaders. You'll also have a chance to build community through our employee-run Business Resource Groups, participate in industry conferences, and enjoy unlimited standby travel anywhere we fly. This internship opportunity is a part of the Identity, Product, Loyalty and Research (IPLR) team. As an intern, you will utilize business intuition, project management, excellent communication and a working knowledge of business tools in your day-to-day to contribute to projects that affect the onboard customer experience. You will also champion a small number of key initiatives directly, leveraging strategic thinking, analytical problem solving, and developing your presentation skills. Marketing Research and Insights - This team leverages market research techniques to drive decisions that shape brand loyalty and the customer experience. Using methodologies like surveys, focus groups, observations, and more, we work closely with product owners and business stakeholders to influence product design and development, onboard digital experiences, brand strategy, loyalty program, and more. Responsibilities could include, but are not limited to: Partnership: * Collaborate with team members in the IPLR Department on cross-functional projects * Build relationships with internal stakeholders and external suppliers to ensure successful product development and launches Execute for Results: * With support, design research studies, and seek and analyze data from a variety of sources to support decisions * Propose solutions to business questions, leveraging strategic thinking and data analysis * Lead presentations to internal teams and/or leadership, providing clear updates on project progress, challenges, and next steps Project Management: * Exposure to various project design steps to facilitate innovation * With manager's support, manage multiple projects by balancing the competing demands for project scope, time and quality * Meet regularly with managers and stakeholders to provide status updates on projects * Prepare and deliver project briefings that translate complex information into actionable insights for stakeholders This position is a hybrid role including a combination of days worked in our Chicago office and remotely. No Direct Path: This internship is designed solely to provide you with skill development and valuable work experience. This role will likely not convert to a full-time position at United at the conclusion of the internship. Qualifications Qualifications * Current undergraduate student pursuing a degree in Marketing, Business, Communications, or a Quantitative discipline (Statistics, Economics, Analytics, Market Research, Psychology, etc.) * Proven experience with Microsoft Excel and PowerPoint * Experience leveraging qualitative and/or quantitative research preferred * Detail oriented * Communication skills * Relationship management * Creativity * Must be legally authorized to work in the United States for any employer without sponsorship now and in the future * Successful completion of interview required to meet job qualifications * Reliable, punctual attendance is a crucial function of the position Posting dates: January 16, 2026 through January 23, 2026 The starting rate for this role is $21.00. The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education and skills. This position may also be eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. Description United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job overview and responsibilities As the IT Application Development Manager, you will lead the development and implementation of a new Airport Operations Customer Experience applications, hardware, and software, a key component of United's growth strategy. This technology will be seamlessly integrated with various other systems across the organization and with global partners. Your role will involve leading a team focused on digital transformation, providing hands-on leadership in designing, analyzing, and developing scalable solutions. You will emphasize solutions architecture, Agile development practices, and driving organizational change. * Delivery and Execution: * Responsible for leading the end-to-end delivery and maintenance of applications/s (including cloud-based) * Manage the entire application lifecycle, from development through deployment and maintenance, ensuring efficient and reliable operations * Effectively manage and deliver work requests and projects within the committed budget, schedule and quality for individual projects while also meeting overall department performance goals * Emphasize operational excellence by maintaining high standards of performance, reliability, and availability for all applications * Strategic Alignment: * Engage, and partner with stakeholders, technical and business, to ensure that application delivery supports key business processes, customer experiences, loyalty and revenue growth * Collaborate with business units to prioritize product development and lead key initiatives * Work closely with stakeholders and leadership to align development and operational efforts with strategic priorities, ensuring the team's contributions drive critical business outcomes * Influence stakeholders to define clear priorities for deliverables and establish key business outcomes, ensuring these goals are effectively met * Ensure that the application lifecycle supports broader business goals, including enhancing end user experiences and optimizing operational efficiency * Communication, Collaboration and Stakeholder Management: * Collaborates with other teams and business constituents to provide daily operational support * Be a trusted thought leader with business partners to create impactful products that delight your customers * Ensure smooth coordination between teams to support seamless operational performance and application delivery * Provide delivery estimates and business case updates to support overall IT performance metrics, monthly project status reporting and quarterly resource planning review * Manages relationships with technology vendors, ensuring that partnerships deliver value to the organization * Drive innovation: * Identify technical obstacles early and work closely with the team to find creative solutions * Responsible for escalating, assisting and follow-through on resolution of issues related to delivery of technology solutions * Collaborate and share knowledge to create effective and innovative solutions to problems * Facilitate collaboration between teams to identify emerging technologies and trends that could drive more effective solutions and future-proof applications * Consistently assess and refine development processes and methods to improve team performance and product quality * Promote the use of automation to streamline processes, reduce manual work, and improve overall efficiency across the application lifecycle * Change Management: * Ensure Agile best practices are implemented and continuously improved as necessary * Ensure technology solutions align with architectural and evolving security standards and application changes are managed smoothly, adhering to best practices and ensuring minimal disruption to business operations * Work with the team to manage and implement changes effectively in a fast-paced environment * Process and Standards: * Establish metrics-driven accountability by regularly reviewing processes against operational KPIs, ensuring continuous alignment with business objectives * Ensures work is compliant with established processes, JSOX and other internal controls (i.e., SDLC, change management, production control, following standards, architecture review, incident response, PCI and PII information security, etc.) * Leadership and Development: * Shows a commitment to professional development * Lead efforts to plan project staffing, forecast budget, and communicate progress to senior IT and Business leadership * Promote cross-functional skill development, ensuring team members have exposure to both operational (SRE, DevOps) and development practices to enhance their versatility Qualifications What's needed to succeed (Minimum Qualifications): * Bachelor's degree in Information Technology, Computer Science or equivalent * 4+ years of application delivery and life cycle management experience * Understanding of digital platforms, tools, and emerging technologies such as .NET, Java, AWS cloud, and API knowledge * Experience with monitoring tools such as Dynatrace or similar * Experience with overseeing highly critical applications that require 24/7 operational support, incident management, and ensuring high availability and uptime for critical applications * Proven experience in managing cloud-native applications and services, including infrastructure as code, container orchestration, and cloud-based security practices * Experience maintaining scalable and reusable on tools and technologies * Proficiency in managing software development projects, including familiarity with Agile, DevOps practices, and software lifecycle management * Ability to leverage data analytics to drive decision-making * Ability to quickly triage and drive the resolution effort for production support situations * Must be legally authorized to work in the United States for any employer without sponsorship * Successful completion of interview required to meet job qualification * Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): * Working knowledge or experience with High Availability systems * Knowledge of MS Power Automate * Working knowledge or experience with ML, LLM, and AI * Aviation industry knowledge or experience The base pay range for this role is $109,820.00 to $142,936.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. Description United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job overview and responsibilities As a Principal Application Architect - Front End, you'll be responsible for engineering management, implementation, configuration and operationalization of a large AWS cloud-based enterprise application suite that our employees use globally at all airports. Principal Application Architect is highly experienced, self-sufficient, requires no direct supervision, and mentors/coaches others. * Be a Thought Partner, i.e., establish self as the Subject matter expert with Product Owners, Applications Developers, Architects, Analysts, Business Process owners * Leading and influencing the design, testing, evaluation, implementation, and support for Jet Application which is of large size and complexity (application services, software, and systems tools) * Hands-on development, support and troubleshoot of software systems as required, optimizing performance, resolving problems, and providing follow-up on all issues and solutions * Ability to lead diagnostics/troubleshooting with the production support team during outages/incidents (including outside of business hours as needed) * Work closely to define the product technical roadmap, prioritization and effort estimation with the product owners, business and platform architects. * Architects complex release patterns, code review/branching strategies, and/or documentation of various levels of architecture; context diagram, component diagram, deployment diagram, sequence diagram, and logical architecture * Develops documentation to support the application and as a guide for establishing common practices across the platform * Partners with platform engineering and DevOps teams to research, design and implement the appropriate technology needed to support the automation and orchestration strategy * Partnership with the Enterprise architecture, network, and security engineering team is critical to ensure that the architectural principals support the requirements and needs of the application as well as enterprise. * Communicates regularly and effectively with senior technology leadership * Coordinate effort with external stakeholders to ensure timely delivery of dependent components * Ensures solutions are clearly communicated for implementation, deliverables are of acceptable quality * Ensures compliance of architectural and engineering policies, standards and procedures * Monitor and stay abreast of industry trends and anticipate future direction of application development and cloud computing Qualifications What's needed to succeed (Minimum Qualifications): * Bachelor's Degree in Technology discipline * Experience with Micro frontend or Module Federation architecture, Angular or React, Redux or Flux data patterns. * Experience with hosting frontends with usage of cloud platform like AWS, GCP and serverless technologies, services and container technologies (Docker, Kubernetes etc.). * 7+ years of end-to-end software solution development, implementation and operationalization experience * Experience with .NET, MVC, Bootstrap, Angular development or similar Experience with usage of cloud platform like AWS, GCP and serverless technologies, services and container technologies (Docker, Kubernetes etc.) or similar * Experience with Angular v17+, including Signals, standalone components, zoneless change detection, and other modern Angular capabilities * Proven ability to re‑architect legacy Angular applications into modern, modular, high‑performance solutions * Experience designing and delivering micro‑frontend architectures using Angular * Experience building mobile applications with Angular (Ionic, Capacitor) * Extensive experience to lead parallel work streams in Agile environment * Experience with analyzing and interpreting APM tools such as Dynatrace, Datadog, or similar * Experience implementing /deploying microservices, web services and APIs, gateways, service mesh in highly automated CI/CD environments * Experience in Well-Architected frameworks, application performance tuning, application resilience and reliability improvement * Experience in developing large scale responsive web applications across multiple end user devices * Experience in troubleshooting and support during critical system outages for operationally critical applications * Coordinating efforts across multiple teams like Release Managers, DevOps Engineers, QA, UX designers for a successful delivery of applications * Must be legally authorized to work in the United States for any employer without sponsorship * Successful completion of interview required to meet job qualifications * Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): * Airline application development experience is a plus * AWS solution architect certification or similar The base pay range for this role is $140,600.00 to $183,108.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.