Southwest Airlines jobs in Dallas, TX - 175 jobs

Department: Marketing Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. : Notice: We ask that you apply with your personal email address rather than your school email (.edu) so we can stay connected about future roles at Southwest. Be sure to attach a resume to your application. Southwest Airlines' Marketing Internships span across several different Teams within the Marketing Departments. If hired, Interns may be asked to support a variety of projects within one of the following Teams: * Marketing Intern - The Marketing Intern will assist in the execution of Marketing and go-to-market (GTM) campaign efforts in support of the business needs within multiple functional areas such as Local Strategy, Loyalty, System-wide Traffic, Chase Co-Brand, and Getaways. * Brand Governance Intern - The Brand Governance Intern will assist the Team in maintaining and evolving Southwest Airlines' brand standards by supporting updates to the Brand Style Guide, organizing and tagging assets in Adobe Experience Manager, and helping ensure resources in the Brand Portal are accurate and accessible. This role will also contribute to process documentation, file conversions, and template updates, giving the intern hands-on experience with enterprise-level branding tools and systems while helping keep the Southwest Brand consistent and easy to use across all creative touchpoints. * Brand Partnerships & Community Engagement Intern - Our Team brings the Southwest brand to life through authentic relationships and memorable experiences that create a sense of Community. Through our collective work, the team moves toward this goal driving revenue, customer loyalty, and market expansion for the Company. The Brand Partnerships & Community Engagement Intern will assist in ensuring continuity within the Go-To-Market process by providing clear direction towards campaign milestones, maintaining timing, and holding the project team accountable in order to execute with excellence. CPMs efforts support strategy and creative teams while keeping the business needs in the forefront for multiple functional areas such as Local Strategy, Customer Development, Traffic, Southwest Business, and Southwest Vacations. Additional Details: * Join Southwest as a Summer 2026 Intern, with a 12-week internship lasting from May 19 - August 7, 2026. * Pay of $20-$22 per hour, corresponding with progress toward degree * Stipends may be offered based on eligibility and program criteria * The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours (2702 Love Field Drive). * Dedicate 40 hours each week (maximum of 8 hours per day) to your internship responsibilities and tasks. * Receive free, unlimited space available travel privileges for yourself (taxes and fees may apply on international travel). * Interns will be provided any required equipment, such as a laptop, for the internship. * U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Duties and Responsibilities: The duties and responsibilities of Marketing Intern may include, but are not limited to: * Assisting with updates to brand guidelines and related documentation * Supporting organization and maintenance of brand assets and resources * Preparing and delivering files in appropriate formats for internal and external use * Helping maintain brand resource platforms and ensuring materials are accurate and accessible * Creating and updating process documentation to support brand governance workflows * Assisting with template updates for presentations and other brand materials * Participating in reviews of creative work to ensure alignment with brand standards * Developing and fulfilling promotions and sweepstakes * Drafting letters of agreement * Supporting activation execution * Sourcing brand premium items * Routing creative and legal documents for approvals * Conducting market and competitive research * Leading customer outreach for events * Contributing to the strategy of current promotional activities * Responding to partnership and sponsorship inquiries * Scheduling meetings and managing office administrative duties, including preparing decks for executive meetings and taking notes to keep teams informed * Attending meetings and collaborating with cross-functional teams across the organization to achieve project objectives * Supporting communications and content generation for internal and external channels * Assisting in the creation and development of team assets and resources * Completing ad hoc tasks as assigned by leadership * Participating in go-to-market (GTM) strategies across Local Strategy, Loyalty, System-wide Traffic, Chase Co-Brand, and Getaways * Collaborating with marketing strategy to execute GTM briefs for current business needs * Communicating and collaborating with team members on strategic development * Attending cross-departmental and cross-functional meetings * Possibility of travel for projects and events * Performing other job duties as directed by the team Knowledge, Skills, and Abilities: * Strong written and verbal communication skills * Ability to show initiative and be a self-starter * Ability to work independently and willingness to function as part of a team * Ability to coordinate multiple tasks and complete assignments with tight deadlines * Must be detail-oriented * Proficient with Microsoft Office applications (Word, Excel, PowerPoint) * Interest in analyzing data; ability to learn new tools for data analysis * Interest in communication; ability to create and tell a story from data * Must be able to maintain confidential information * Must be willing to contribute during brainstorming sessions and actively participate from concept to execution Education: * High School Diploma, GED or equivalent education required * Progress toward a degree, major, or minor in Marketing, Graphic Design, Visual Communication, Digital Media, Business, Social Science (Psychology, Anthropology, Sociology), Public Relations, Advertising, Market Research, Communications or similar degree required * Progress towards a 4-year undergraduate degree preferred * To be eligible, you must be currently enrolled as a full-time student (as defined by your * university) at the time of application and during the internship * At least 3 semesters remaining at the time the internship ends is preferred * Minimum 2.5 cumulative GPA at the time of application Basic Qualifications: * Must be at least 18 years of age * You must have a valid U.S. Social Security Number to complete the full hiring process Experience * Preferred: Previous part-time work experience or internship, * Preferred: Advanced proficiency in Excel and PowerPoint, * Preferred: Familiarity with project management tools and data visualization tools (e.g., Tableau, Power BI), * Preferred: Knowledge of airline industry trends and digital product development, * Preferred: Interest in aviation, travel, and customer experience, * Preferred: Experience creating dashboards or reports using BI tools * Preferred: Basic knowledge of Adobe Creative Cloud (Illustrator, InDesign, Photoshop) or other design tools. * Preferred: Ability to learn and work within digital asset management systems (Adobe Experience Manager) and Brand Portal. * Preferred: Interest in branding, design systems, and creative production. Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 01/21/2026

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job * This role serves as a Manager on Duty (MOD) within the System Customer Service Manager (SCSM) team in the Integrated Operations Center (IOC). * You'll lead a high-impact team dedicated to delivering exceptional customer experiences during critical moments - making a real difference in how customers feel cared for. * This position gives you the opportunity to tackle complex operational challenges, strengthen your leadership skills, and develop expertise in customer planning and recovery strategies in a dynamic, fast-paced environment. What you'll do Provides sound hands-on leadership to achieve business objectives, ensure optimal performance, and devotion to service standards Sets specific objectives and key performance measures Ensures a high performance environment Demonstrates appropriate and positive energy, judgment in decision making, appropriate communication methods, and employee support Analyzes department's data effectively with focus on optimization and efficiency Ensures outstanding contribution is achieved by specialists and management staff Identifies improvement opportunities in processes and people Creates and oversees implementations and planning or planned efforts Provides guidance, counseling, training, coaching and administers corrective action in a fair and consistent manner adhering to company code of Ethics and standards Facilitates employee development by utilizing creative coaching techniques, performance plans, skill assessments to improve overall department productivity Develops effective employee appreciation, recognition methods, and create a happy work space Sustains a strong commitment to effective communication, informative and excellent culture that focuses on customer needs and expectations Partners with leaders and colleagues across organizations promoting collaboration and positive outcomes Ensures proper understanding and application of company and department policies, procedures, employee relationship protocols, and expectations Creates, maintains, and embraces a highly positive work environment that empowers, respects and rewards excellence in customer service and recovery while promoting, diversity, inclusion and transparency Leads or develops effective schedule, hiring and selection processes Leads and participates staff meetings, daily briefings and process improvement task forces Ability to work varied hours, including nights, weekends and holidays Ability to travel on occasions, including overnight travel All you'll need for success Minimum Qualifications- Education & Prior Job Experience * Bachelor's degree in relevant field or equivalent experience/training * 5 years of supervisory/managerial experience Preferred Qualifications- Education & Prior Job Experience * Strong presentation skills and Project management skills * Aviation Customer Experience Skills, Licenses & Certifications Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc. Knowledge of performance reporting, demonstration of data, department statistics , and development of professional presentations Outstanding organizational, time management, creative thinking, and problem-solving skills Excellent interpersonal skills Ability to train, develop, and motivate Ability to energetically lead highly engaged employees in a complex and constantly changing environment Ability to effectively adapt to changes, embrace new ideas and motivate teams Ability to prioritize, meet deadlines consistently, and concurrently handle multiple tasks effectively Ability to analyze and interpret complex documents and processes Ability to resolve difficult personnel and administrative issues What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job Responsible for supervising, directing and coordinating job performance and activities of Specialists, Flight Attendants and Support Staff. Serve as a liaison between multiple departments located at the Integrated Operation Center (IOC) and Inflight This job is a member of the Inflight Operations Team within the Customer Experience Division. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Manage a team who is responsible for the daily operation while continually seeking ways to improve our operation and give our customers (Flight Attendants) excellent customer service Collaborates with various departments within the IOC including Flight, Corporate Security, Social Media, Crew Scheduling, and Hotel/limo. Work in tandem with Inflight Base Operations Managers and other base employees Initiates appropriate corrective action, up to and including dismissal Identifies, leads, and motivates a strong management team in achieving the department's overall objectives, while being an advocate for Flight Attendants at the base. Participates in task forces and planning activities to problem solve and plan the future direction of the department. Ensures a quality product is consistently delivered to our customers Acts as the Manager on Duty or in an operational support role working in the actual operation as required. Coaches and counsels subordinate employees to ensure a thorough understanding of compliance with all company and departmental policies, procedures, and regulations Provides guidance in developing team for greater responsibility, transfer, and promotion Participates in task forces and planning activities to problem solve and plan the future direction of the department All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's Degree or equivalent experience 3+ years of relevant experience Experience working with a diverse group of people Ability to work shift work, including weekends and holidays Must fulfill FAA criminal background checks to qualify for unescorted access privileges to secure areas, if applicable Must Pass U.S. Department of Transportation (DOT) mandated drug test Preferred Qualifications- Education & Prior Job Experience Current Inflight, Passenger Service or IOC experience and understanding of working with a contract labor group is desirable Previous managerial or supervisory experience Knowledge of AA budgeting, policies, and procedures Skills, Licenses & Certifications Excellent interpersonal, planning and organizational skill Strong managerial skills Ability to effectively coordinate multiple projects at the same time Ability to manage management, non-management and contract labor workgroups Ability to lead by example and build consensus with various groups Proficient in Microsoft Software What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

Administrative Assistant, Compliance, Flight, Reporting, Administrative, Assistant, Airline

Department: Customer CARE Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. : Notice: We ask that you apply with your personal email address rather than your school email (.edu) so we can stay connected about future roles at Southwest. Be sure to attach a resume to your application. The Southwest Airlines' Material Stores Project Management Intern will support the Material Stores Department within aircraft maintenance. In this position the Intern may have the opportunity to assist with inventory cycle counts, aircraft part audit reviews, tool room analysis, process mapping, outstation support and use 5S or Lean Six Sigma process improvement methodologies. As part of this job, the intern, may be required to assist with a variety of projects related to aviation supply chain. This position will interact with Purchasing, Repairs, Inventory Management, Warehouse and Operations. Additional Details * Join Southwest as a Summer 2026 Intern, with a 12-week internship lasting from May 19 - August 7, 2026. * Pay of $20-$22 per hour, corresponding with progress toward degree * Stipends may be offered based on eligibility and program criteria * The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours (2702 Love Field Drive). * Dedicate 40 hours each week (maximum of 8 hours per day) to your internship responsibilities and tasks. * Receive free, unlimited space available travel privileges for yourself (taxes and fees may apply on international travel). * Interns will be provided any required equipment, such as a laptop, for the internship. * U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Duties and Responsibilities: The duties and responsibilities of Project Management and Insights Intern may include, but are not limited to: * Support the Frontline Employee Advisory Board through meeting content development, feedback gathering, synthesizing insights, and making recommendations. * Assist with the implementation of Customer CARE strategic initiatives, including requirements gathering, defining acceptance criteria, providing input on training materials, and go-live support. * Help facilitate interactions between frontline representatives and senior leadership. * Conduct research on new contact center technology solutions, manage vendor relationships, and develop business cases. * Assist with projects related to aviation supply chain, interacting with Purchasing, Repairs, Inventory Management, Warehouse, and Operations. * Absorb available information and opinions, construct hypotheses, and apply ingenuity and creativity throughout the project life cycle. * Anticipate and resolve issues and problems proactively. * Leverage departmental resources to gather relevant information and connect diverse data to develop actionable insights. * Diagnose issues effectively and make realistic, high-quality recommendations to working teams and leaders. * Make tangible commitments to leaders and stakeholders and deliver on those commitments by driving projects through successful launch. * Communicate proactively with stakeholders and project teams to ensure timely project delivery. * Collaborate with others to build communication plans. * Develop and deliver effective presentations, sharing results and telling the story behind the data while fielding questions. * May perform other job duties as directed by Leaders. Knowledge, Skills, and Abilities: * Commitment to critical and analytical reasoning. * Excellent communication and time management skills. * Self-motivated and team-oriented. * Ability to sit and stand while working on a computer for extended periods of time. * Must work well with others as part of a team. * Excellent verbal and written communication skills and ability to interact professionally with a diverse group, including Senior Leaders, Union Leadership, and subject matter experts. * Ability to express ideas clearly in documents with proper organization, structure, grammar, and terminology suited to the audience. * Self-motivated with ability to perform with little or no direction. * Must be able to handle multiple situations simultaneously with strong attention to detail. * Provides high-quality, timely updates as required by Leader. * Able to properly manage highly sensitive and confidential information. * Must demonstrate good judgment regarding confidential, proprietary, and sensitive Company information. * Must be technically proficient with Microsoft Office products, especially Word and PowerPoint. Education: * High School Diploma, GED or equivalent education required * Progress toward a degree, major, or minor in Business, Business Analytics, Marketing, Strategic Planning, Innovation, Entrepreneurship, Management Information Systems, Communications, Economics, Operations Management, Supply Chain, Supply Chain Management, Engineering, Technology, Strategy Development, Data Analytics, Aviation Management, Hospitality or similar degree required * Progress towards a 4-year undergraduate degree preferred * To be eligible, you must be currently enrolled as a full-time student (as defined by your * university) at the time of application and during the internship * At least 3 semesters remaining at the time the internship ends is preferred * Minimum 2.5 cumulative GPA at the time of application Basic Qualifications: * Must be at least 18 years of age * You must have a valid U.S. Social Security Number to complete the full hiring process Experience * Preferred: Experience with Microsoft Office (Word, Excel, Outlook, PowerPoint, and Access). * Preferred: Knowledge and/or experience using 5S or Lean Six Sigma process improvement methodologies. * Preferred: Demonstrated interest and involvement in aviation. * Preferred: Previous school and/or community leadership role. * Preferred: Previous experience in problem-solving and working on a team. Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 01/21/2026

Department: Finance Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. : Planning & Standards Summer 2026 Intern Please print/save the because it will not be available after you apply. To be considered, please ensure that you attach a resume to your application. We ask that you apply with your personal email address rather than your school email (.edu) so we can stay connected about future roles at Southwest. Southwest Airlines' Planning & Standards Internships span across several different Planning & Standards Departments. If hired, Interns may be asked to support a variety of projects within one of the following Teams: Facilities Standards Intern - The Facilities Standards Intern supports the development and implementation of design and programming standards that enhance Employee experiences and align with Southwest's organizational goals. They'll gather data, support compliance reviews, and contribute to continuous improvement efforts. Preferred experience for this role includes AutoCAD, Revit, and Adobe Suite (InDesign, Illustrator). Facilities Planning Intern - The Facilities Planning Intern supports the Corporate Facilities Team in leading strategic projects, cross-functional initiatives, and process improvements to ensure timely and high-quality execution. They'll collaborate with various Facilities groups in conducting analysis, preparing reports, and providing insights from data. Additional Details * The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus, in Dallas, TX (2702 Love Field Drive. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours. * Join Southwest as a Summer 2026 Intern, with a 12-week internship lasting from May 19 - August 7, 2026. * Dedicate 40 hours each week to your internship responsibilities and tasks. Must maintain a consistent weekly schedule during normal business hours at a max of 8 hours per day * Receive free, unlimited space available travel privileges for yourself (taxes and fees may apply on international travel). * Interns will be provided any required equipment, such as a laptop, for the internship. * U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Duties and Responsibilities: The duties and responsibilities of Planning and Standards Intern may include, but are not limited to: * Support development and maintenance of facility design standards and documentation * Assist with space planning, FF&E, and material selection for corporate and airport facilities * Organize and update standards libraries, Revit families, and document repositories * Participate in meetings and presentations to internal stakeholders * Assist with field verification and data collection for facilities projects (travel may be required) * Support initiatives related to sustainability and continuous improvement * Perform basic research and analysis to inform design decisions * Collaborate with Leaders and counterparts throughout the Facilities organization to deliver functional objectives * Drive internal and cross-departmental initiatives in support of Facilities strategy and continuous process improvement * Deliver process enhancements and special projects across the Facilities function * Perform project oversight to ensure teamwork is planned, executed, and reported on in a timely manner and with high quality * Perform and interpret ad hoc research and analysis to assist with driving decisions * Develop accurate, timely, and comprehensive reports to facilitate management decision-making * Research and provide best practice recommendations for a variety of stakeholders * Assist in data preparation and perform quality assurance on dashboards and reports * Validate technology project test case results meet expected financial and operational outcomes * Document findings in accordance with guidelines and report results to team members * Analyze data and notify department Leaders of unusual trends or anomalies * Analyze potential financial or operational risks from technology system upgrades or projects and recommend test case scenarios to mitigate risk * Collaborate with Team members and internal customers to ensure work is completed within timelines; escalate risk where appropriate * Update team members and department Leaders on project status and outcomes * Provide potential impact analysis to Leadership when accounting or operational system issues occur * Collaborate with Team members to identify, troubleshoot, and overcome challenges and defects * Examine and evaluate financial and information systems, recommending controls to ensure system reliability and data integrity * May perform other job duties as directed by Employee's Leaders. Knowledge, Skills, and Abilities: * Problem solving and analytical background required * Ability to stay organized, detail-oriented, manage multiple and concurrent complex assignments * Strong communication skills * Demonstrates ability to use data to draw conclusions, synthesize action plan and clearly communicate interpretation of data * Prioritizes own work and actively makes trade-offs to move items based on priority and urgency * Works well independently as well as in a team environment in a professional manner * Works well in a culture that is open, direct, respectful, courteous, and compassionate * Air travel with occasional overnight stays required * Knowledge of economic and accounting principles and practices, customer payment and refund policies, banking, and the analysis and reporting of financial data * Knowledge of principles and processes for providing Customer and personal services including Customer needs assessment, meeting quality standards for services, and evaluation of Customer Satisfaction * Skilled in collecting, organizing, visualizing, and assimilating data, including turning raw data into meaningful information using ad hoc reporting tools, data-oriented programming languages, and visualization software * Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems * Routinely goes beyond simple numerical checks in quality control * Maintains high quality even in complex situations with tight deadlines * Consistently takes big picture into account in decision stream and makes right decisions Pay: * $20-$22 per hour, corresponding with progress toward degree * Stipends may be offered based on eligibility and program criteria To apply, you must submit your application and upload a resume for each role online at ************************** We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need accommodation at any point in the hiring process due to a disability, you may email the Accommodations Team or call ************. Education: * High School Diploma, GED, or equivalent education required * Progress toward a degree, major, or minor in Accounting, Finance, Business, Management Information Systems, Business Administration, Economics, Data Analytics, Information Systems, Project Management, Consulting, Architecture, Interior Design, Facilities Management, or similar degree required * Minimum 2.5 cumulative GPA at the time of application * To be eligible, you must be currently enrolled as a full-time student (as defined by your university) at the time of application and during the internship. * Preferred: At least 3 semesters remaining at the start date for your internship * Preferred: Progress towards a 4-year undergraduate degree Basic Qualifications: * Must be at least 18 years of age * You must have a valid U.S. Social Security Number to complete the full hiring process Experience * Preferred: Basic experience with design software such as AutoCAD, Revit, and Adobe Suite (InDesign, Illustrator) * Preferred: Basic understanding of architectural or interior design principles * Preferred: Familiarity with space planning, material selection, and design trends * Preferred: Familiarity with regulatory ticketing, refund, and banking policies * Preferred: Experience in developing automations and creating new reporting * Preferred: Experience in problem-solving and analysis Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 01/21/2026

Department: Flight Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. : Pay & Benefits: Pay of $76.64/hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums. Benefits you'll love: * Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) * Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution up to 10% of your eligible earnings * Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit* * Competitive health insurance for you and your eligible dependents * Southwest offers health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment. * Explore more benefits you'll love: ***************************************** All of Southwest's People come together to deliver on our Purpose; Connecting People to what's important in their lives through friendly, reliable, and low-cost air travel. The Flight Operations Flight Instructor supports the Flight Operations Department by providing training to Pilots in accordance with Federal Aviation Regulations (FARs), Advanced Qualification Program Manual (AQPM), Flight Operations Training Manual (FOTM), and Company requirements/agreements. This role conducts training in the classroom and in simulators to ensure Pilots have the knowledge and hands-on experience to provide our Customers with a safe and reliable flight. The Flight Operations Flight Instructor has great interpersonal and communication skills which help them facilitate proper flight instructions. Additional details: * The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours. * U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences. Responsibilities * Prepare and conduct classroom and simulator training in accordance with FARs, Training Policies / Manuals, and Company requirements. * Facilitate pilot learning * Develop and create instructional and evaluation media/materials for support of training programs * Maintain course material and procedural integrity through self-study, skills practice, critique review, and instructor meetings * May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities * Knowledge and experience in the operation of training equipment that includes computer based training workstations * Knowledge of Microsoft Office programs * Knowledge of flight training instructional duties along with a good working knowledge of FAR training requirements * Must possess excellent English verbal communication and interpersonal skills * Ability to read technical aircraft documents, follow technical instructions, learn and understand new technical concepts and prepare written technical documents that will convey information or guidance to others in an understandable manner * Ability to accomplish accurate work under tight time constraints while maintaining a high degree of flexibility * Ability to work various assigned hours as necessary, which may include evenings, weekends, holidays, with a rotating assigned work schedule to cover the operational hours (which includes 365 day a year up to 24 hours a day) Education * Required: High School Diploma or GED Experience * Required: Flying experience operating an aircraft Licensing/Certification * Required: USA DOT/FAA Unrestricted Airline Transport Pilot Certificate. The certificate must display the following: * "Airplane Multiengine Land" Category and Class Ratings * "English Proficient" limitation * Required: Must possess a valid United States Driver's License * Required: Must meet all regulatory criteria to obtain and maintain Flight Deck Jumpseat Access; this position requires successful and continuous enrollment in Rap Back Physical Abilities * Must have vision ability to view and read computer/video/flight deck displays on a frequent basis * Must be able to participate in the FAR directed Line Observation Program and be able to enter and exit the aircraft under normal and emergency conditions * Must be able to enter and exit the flight simulator, cabin simulator or mock-up, briefing rooms under normal and emergency conditions * Must be able to sit in the simulator uninterrupted for up to 4 hours * Ability to perform work duties from limited space work station/desk/office area for extended periods of time * Ability to communicate and interact with others in the English language to meet the demands of the job * Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job * Ability to move/transport 25 lbs on an occasional basis (under 50%) * Ability to work at elevated heights and operate a Flight Simulator * Ability to manipulate applicable flight controls at full deflection * Ability to pass annual flight evaluation * Ability to converse/present/facilitate for up to 8 hours * Ability to make/receive audible call outs in classroom and/or simulator settings Other Qualifications * Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines * Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 * Must be able to comply with Company attendance standards as described in established guidelines * Must be at least 23 years of age * Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986, without requiring sponsorship now or in the future * Must have a professional behavior on and after Company hours and at Company events * Must be able to work rotating shifts, holidays, and overtime * Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information * Air travel with overnight stays required * Ability to work extended hours as needed * The pay amount doesn't guarantee employment for any particular period. 401(k) Company match contributions are subject to the plan's vesting schedule. Match contributions may vary based on the position. * Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 01/31/2026

Let your career take off with PSA Airlines About PSA PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends. Benefits PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including: Travel privileges on the American Airlines global network A generous vacation plan designed to let you enjoy your travel perks 401(k) with company match American Airlines Group (AAG) profit-sharing and bonus opportunities A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network Premium dental coverage Vision plan options provided, including a plan that covers both glasses and contacts every year Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services Access to 24-hour virtual urgent care services Family planning and fertility treatment LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children Flexible Spending Accounts for both Health Care and Dependent Care services Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional Responsibilities Position Summary As the Airframe and Powerplant (A&P) Technician, you will impact PSA Airlines' business growth by conducting aviation repairs and services that allow for operations to be on time. By executing maintenance procedures in compliance with Federal Aviation Regulations and company standards, you are ensuring safe and reliable flights. Job Responsibilities Will perform tasks necessary to comply with Federal Aviation Regulations and accept the responsibility for work performed by themselves and/or in conjunction with others and sign for same on the Company's approved forms. Keep work areas clean. Return all equipment and tools to assigned areas. A&P Technicians will report all inoperative or faulty equipment to the Maintenance Supervisor or Lead Mechanic in charge. Work will consist of and include any and all phases of repair and maintenance of aircraft with the aid of the employee's own tools, specialty tools provided by the Company, the use of test equipment, and Company-supplied technical manuals. In certain cases, and A&P Technician may be authorized to perform required inspection items and assist in Company training programs. Will at the commencement of each repair or inspection initiate the proper documentation. Parts tags will include a complete description of the discrepancy on all removed parts. Determine if the work to be performed is a Required Inspection Item. Verifying, through proper documentation, that any part installed on any aircraft or component is approved for that aircraft or component and has been visually inspected and is free of damage or contamination. Assure that hangar workshops and other areas assigned are maintained in an orderly manner. Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs. Perform other duties as assigned by the Maintenance Supervisor through the Lead Mechanic. Position Specifics Qualifications Required Current FAA Airframe and Powerplant certification. High school diploma or equivalent. Valid, state-issued Driver's License. Capable of using respirators and other personal protective equipment including eye and hearing protection. Must possess or have ability to obtain a U.S. Passport or equivalent within 90 days of starting position. Must be able to speak, read, and write in English. Must be able to demonstrate authorization to work in the US. Preferred Previous experience with CRJs Additional Information Work Environment: This job operates inside a climate controlled building. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms. Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209. AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law. Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This job is a member of the Procurement Team within the Finance Division Join a newly established team of Strategic Sourcing - part of Procurement team reporting into the Chief Procurement Officer. This role is responsible for leading a team of Strategic Sourcing Professionals to achieve company and stakeholder results. Procurement is among the fastest growing professions in the world. You will be responsible for a team of professionals which drives long-term cost reductions and improves supplier performance through development and implementation of robust category strategies. Lead a team of highly driven and energetic Sourcing professionals responsible for achieving company and stakeholder goals with a passion for data-driven decision-making and intellectual curiosity. Support the team in executing impactful projects with high visibility to the senior leadership team, providing opportunities to showcase your business athlete mindset and storytelling abilities. Drive the development and implementation of category strategies, ensuring they are solutions-oriented and performance-based. Develop a strong professional network and enhance your executive presence by collaborating with cross-functional teams and external partners. Continue growing your leadership skills and procurement expertise in a dynamic and fast-paced environment. What you'll do This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Embodies American Airlines leadership attributes and models the behaviors of Caring, Collaboration, Development, Results and Future Responsible for development of robust category strategies which are based upon a deep understanding of the market and are aligned with company and internal stakeholder priorities. Category strategies are expected to produce measurable cost reductions and working capital benefits while ensuring supplier accountability and driving performance Lead the development of robust category strategies based on a deep market understanding and aligned with company and internal stakeholder priorities. These strategies should produce measurable cost reductions and working capital benefits while ensuring supplier accountability and driving performance. Implement and track results of robust category strategies with year-over-year cost reduction and working capital improvements Communicate and present category strategy recommendations and results to all levels of management including Officer level interaction Communicate and present category strategy recommendations and results to all levels of management, including officer-level interaction, using your storytelling skills to convey complex concepts effectively. Proactively manage relationship between supplier executive teams and internal stakeholders to strengthen business relationships. Ensure regular supplier/stakeholder dialogue and where applicable establish business reviews to affirm expectations and review objectives & key results. Business reviews should focus on accountability for root cause of problems, identification of solutions, and tracking of plans/results Lead and develop team members across the organization. Lead and develop team members across the Procurement organization, fostering an environment that values form writing, intellectual curiosity, and performance-based outcomes. Leader will ensure adherence to department policies, company legal requirements, corporate ethics and business standards and Resource Approval Policy (RAP) compliance Conduct market research and competitive analysis to inform category positioning and innovation Stay abreast of emerging AI technologies and tools relevant to category management Lead pilot projects to test and scale AI applications, ensuring measurable impact on performance and cost savings All you'll need for success Minimum Qualifications - Education & Prior Job Experience * Bachelor's degree in related field or equivalent experience/training * 7 years of relevant experience in Procurement, Supply Chain, Finance, or Business Administration/Management Preferred Qualifications - Education & Prior Job Experience Post-graduate degree in relevant field or equivalent experience/training 12+ years of relevant experience in Procurement 5+ years of experience leading Strategic Sourcing team(s) with direct reports Experience in sourcing and/or leading the sourcing teams in Customer, Airport, or Professional Services areas Skills, Licenses, and Certifications Ability to be an action-oriented leader with the natural ability and desire to effectively engage employees, stakeholders, and suppliers to produce strong results Ability to demonstrate leadership skills with the ability to manage multiple tasks and effectively lead those in their span of care Ability to lead teams to develop and implement effective category strategies Skills in negotiation, contract management, and driving supplier performance Strong analytical thinking and strategic problem-solving skills Strong process analysis/development skills Strong proficiency in data analysis tools (Excel, SQL, Power BI/Tableau/Alteryx) Demonstrated ability to drive change and influence cross-functional teams Ability to demonstrate an aptitude for problem-solving and strong quantitative and analytical skills Ability to manage multiple and diverse projects with changing priorities Passion for sustainability and sustainable sourcing practices Proficient in Microsoft Office (Excel, PowerPoint, Word) Knowledge of Coupa or other procurement related sourcing tools and systems Ability and willingness to travel extensively throughout the Domestic and International network What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more. Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

Department: Network Operations Planning Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. : Notice: We ask that you apply with your personal email address rather than your school email (.edu) so we can stay connected about future roles at Southwest. Be sure to attach a resume to your application. The Operations Engineering Team works within the Network Operations Planning Department and assesses the performance of our aircraft fleet relative to desired network routes and operations. The team provides daily operational support and builds tools to optimize key performance parameters such as weight and balance considerations, runway and airport conditions, fuel usage, and aircraft communications while ensuring FAA regulatory compliance. These activities begin from aircraft model design, selection, and implementation prior to acquisition considering network route strategy to day-of operations and redesigns of our fleet as well as continued optimization throughout the life of an aircraft and the cities served. Additional Details: * Join Southwest as a Summer 2026 Intern, with a 12-week internship lasting from May 19 - August 7, 2026. * Pay of $24-$27 per hour, corresponding with progress toward degree * Stipends may be offered based on eligibility and program criteria * The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours (2702 Love Field Drive). * Dedicate 40 hours each week (maximum of 8 hours per day) to your internship responsibilities and tasks. * Receive free, unlimited space available travel privileges for yourself (taxes and fees may apply on international travel). * Interns will be provided any required equipment, such as a laptop, for the internship. * U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Duties and Responsibilities: The duties and responsibilities of the Business Development Intern may include, but are not limited to: * Work on various size engineering projects in a maintenance or operations environment. * Assist with special projects and events. * Update and maintain aircraft performance calculations. * Support operation through airport capability analysis and market studies. * Develop iOS and web-based applications to support operations. * Develop and maintain data structure to support analytics projects. * Support timely communication and updates related to initiatives in assigned areas. * Present research and analysis to Engineering and/or department leadership. * Demonstrate fundamental engineering principles as it pertains to operations. * Prepare substantiation documentation to justify actions and proposals. * Light travel may be required to gain hands-on experience. * The Intern will be utilized as an entry-level engineer and may get hands on experience with aircraft under supervision. * May perform other job duties as directed by Employee's Leaders. Knowledge, Skills, and Abilities: * Must possess excellent organizational and time management skills. * Ability to work independently and the willingness to function as part of a team. * Ability to multi-task and complete assignments with tight deadlines. * Ability to be flexible and adapt assignments and projects as needed. * Good oral and written communication skills required. Education: * High School Diploma, GED or equivalent education required. * Progress towards at least a bachelor's degree with a major/minor in Aerospace Engineering, Aeronautical Engineering, Mechanical Engineering, Aviation Maintenance Science, Computer Engineering, Software Engineering, Computer Science, or other Engineering related degree. * Progress towards a 4-year undergraduate degree preferred. * To be eligible, you must be currently enrolled as a full-time student (as defined by your * university) at the time of application and during the internship. * 1-2 semesters remaining at the time the internship ends is preferred. * Minimum 2.5 cumulative GPA at the time of application. Basic Qualifications: * Must be at least 18 years of age. * You must have a valid U.S. Social Security Number to complete the full hiring process. Experience: * Preferred: Work experience in an Aviation/Aerospace environment. * Preferred: Previous work or internship experience in an engineering related role. * Preferred: Participation in Aviation/Aerospace organizations and clubs. * Preferred: Completion of 9 hours of Engineering-related coursework. * Preferred: Understanding how to write technical documents/reports. * Preferred: A basic knowledge and understanding of current Engineering drawings and software. * Preferred: Basic understanding and knowledge of maintaining the aircraft structure, avionics, aircraft performance, systems, avionics, interiors, and powerplant. * Preferred: Basic understanding of how to create software is. * Preferred: Basic understanding of data analytics. Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 01/21/2026

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job The Support Services team consists of two departments: Imaging and Mailroom. Principal duties and responsibilities listed are representative of the overall duties performed by the department. The Support Services Supervisor would be a working leader, proficient at these tasks and in addition, but not limited to, provide first level of support for department issues, team performance reviews, scheduling and managing procedural documentation What you'll do Manage the daily Support Services operation Lead, coach, educate, train, and motivate Support Services' team members Evaluate daily workload and assign daily tasks as needed, ensuring accuracy and completion of all work Facilitate and support departmental projects, including recommending initiatives and projects to streamline and automate departmental work Cross-train employees to perform both imaging and mailroom duties Maintain current departmental policies and procedures Assist Manager on departmental annual budget, explaining monthly variances and developing project and capital expenditure recommendations Perform administrator duties and vendor management oversight for the third-party applications utilized Perform other duties, as assigned As a working Supervisor, the selected candidate will also daily be spending a significant portion of their time doing the operational work within Support Services: Receive, sort and distribute incoming mail Receive incoming deliveries to be delivered throughout the Credit Union Process outgoing mail and packages Operate and maintain postage metering system as well as the letter folder/stuffer equipment Track and log documents, postage and packages using electronic tracking system and computer software Work directly with all parcel delivery services and assist all Credit Union departments with mail services Maintain copy paper supply and fulfill branch supply orders Order the delivery and pickup of documents from off-site storage facility Prepare documents for imaging Index documents received electronically or in paper batches Import and process documents from the network Process exceptions in the departmental research folders Index and delete documents from the imaging system Maintain and adhere to records retention and destruction policies Clean out backfiles from off-site storage facility Process returned Visa debit cards Assist users with document research requests Sort returned mail The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and ensuring that his/her work is compliant with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act. All you'll need for success Minimum Qualifications- Education & Prior Job Experience * High school diploma or GED Preferred Qualifications- Education & Prior Job Experience * Experience utilizing standard computer applications and performing data-entry with a high degree of accuracy * Previous successful leadership experience Skills, Licenses & Certifications Skilled in Microsoft Office software (e.g., Word, Excel, Webex) Ability to exercise excellent member service skills Ability to interact professionally with all levels of staff and members Ability to effectively communicate with all levels of staff, both verbally and written Ability to self-motivate with strong organization skills and capacity for attention to detail Ability to utilize a computer and perform data entry work in an efficient and accurate manner Ability to coordinate daily work of a team and provide guidance and feedback in a supportive manner Ability to lift 40 pounds Ability to sit and/or stand for extended periods of time Ability to maintain satisfactory performance and attendance Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

Department: Revenue Management & Pricing Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. : Notice: We ask that you apply with your personal email address rather than your school email (.edu) so we can stay connected about future roles at Southwest. Be sure to attach your resume to your application. Revenue Management Analyst Internships span across several different Teams within the Revenue Management Department. If hired, Interns may be asked to support a variety of projects within one of the following Teams: * Pricing Intern: The Pricing Team is responsible for setting pricing structures that optimize performance and drive consumer demand. Working collaboratively across Operational, Strategy & Initiatives, and International Teams, Pricing plays a critical role in generating incremental revenue for all flights. As a Revenue Management Analyst Intern supporting the Pricing Team, you'll contribute to defining and organizing price structures based on factors like competition, customer willingness-to-pay, segmentation, price elasticity, and seasonality. You'll also develop and implement revenue strategies, leveraging data from multiple sources to align pricing decisions with broader business initiatives. * Yield Management: The Yield Management Team is responsible for forecasting passenger demand and determining how many seats to sell at each price point to maximize revenue. By analyzing booking trends and market conditions, the Team ensures the optimal balance between seat availability and profitability. As a Revenue Management Analyst Intern supporting the Yield Management Team, you'll focus on market research and analysis, developing and implementing revenue management strategies, and creating queries and tools that support business decisions and processes. Your work will help link data-driven insights to broader initiatives that drive revenue performance. * Revenue Performance & Analysis: The Reporting Performance and Analytics (RP&A) Team is responsible for building the monthly passenger revenue forecast for Revenue Management and providing insights into key demand drivers and their impact on the overall business. As a Revenue Management Analyst Intern supporting the RP&A Team, you'll focus on analyzing and identifying system-level revenue and booking trends, evaluating industry performance, and conducting variance-to-forecast gap analysis. You'll also have opportunities to communicate findings to Senior Leadership, helping shape data-driven decisions that influence revenue strategies. * Operations Research Performance and Strategy: The Operations Research Performance and Strategy Team is responsible for analyzing and managing data inputs into the revenue management forecasting system to ensure accurate and efficient performance. As a Revenue Management Analyst Intern supporting the Operations Research Performance and Strategy Team, you'll focus on improving demand forecast and optimization accuracy through data analysis and strategic enhancements. You may also work on ad hoc projects that support system improvements and contribute to the Team's goal of driving better forecasting and revenue outcomes. Additional Details * Join Southwest as a Summer 2026 Intern, with a 12-week internship lasting from May 19 - August 7, 2026. * Pay of $22-$25 per hour, corresponding with progress toward degree * We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. * The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours (2702 Love Field Drive). * Dedicate 40 hours each week to your internship responsibilities and tasks. * Receive free, unlimited space available travel privileges for yourself (taxes and fees may apply on international travel). * Interns will be provided any required equipment, such as a laptop, for the internship. * U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. Knowledge, Skills & Abilities * Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). * Problem solving and analytical background required. * Basic understanding of root cause and/or trend analysis. * Ability to make decisions in an ambiguous environment. * Ability to stay organized, manage multiple and concurrent complex assignments and analyses in a fast-paced environment with little supervision. * Demonstrates ability to interpret data, draw implications and modify approach. * Uses data to synthesize action plan and can clearly communicate an interpretation of data to others. * Routinely goes beyond simple numerical checks in quality control. * Maintains high quality even in complex situations with tight deadlines. * Consistently takes big picture into account in decision stream and makes right decision. * Pursues changes to operational or analytical status quo that serve to increase efficiency and/or generate revenue (e.g., developing automation, creating new reporting, etc.). * Prioritizes own work and actively makes trade-offs to move items with highest revenue opportunity or greatest sense of urgency to prime importance. * Identifies project/analysis opportunities and is able to prioritize in context of other work. * Works well in a culture that is open, direct, respectful, courteous and compassionate. * Works well independently as well as in a team environment in professional manner. * Involvement in campus organizations, clubs, or extracurricular activities preferred. * Basic knowledge of airline metrics is a plus. Time Commitment and Pay * Required: Full-time 40 hours a week on-site in Dallas, Texas. * Must maintain a consistent weekly schedule during normal business hours at a max of 8 hours per day. * Program Dates: May 19 - August 7, 2026 * $22-$25 per hour, corresponding with progress toward degree (students with more completed semesters may qualify for higher rates within the range). * Stipends may be offered based on eligibility and program criteria. Education * High School Diploma, GED or equivalent education required. * Progress towards a degree, major, or minor in Aviation, Business, Economics, Statistics, Finance, Accounting, Mathematics, Marketing, Engineering, Supply Chain, Business Analytics, Data Analytics, or an Analytics-related field, or a similar degree. * Progress towards a 4-year undergraduate degree preferred. * To be eligible, you must be currently enrolled as a full-time student (as defined by your university) at the time of application and during the internship. * 1-2 semesters remaining at the time the internship ends is preferred. * Minimum 2.5 cumulative GPA at the time of application. Basic Qualifications * Must be at least 18 years of age * You must have a valid U.S. Social Security Number to complete the full hiring process Experience * Preferred: Proficiency in Excel's data manipulation functions (Pivot tables, VLOOKUP, graphing, etc.) is strongly preferred. * Preferred: Able to build and deliver PowerPoint presentations. * Preferred: Experience using forecasting software and/or forecasting models. * Preferred: Classroom and/or industry experience, programming languages VBA and/or SQL, or other database management tools or data packages. * Preferred: Prior experience in the airline, hospitality, or transportation industries. * Preferred: Experience with Tableau and Alteryx. * Preferred: Experience with AirVision Fares Manager, ATPCO, and Amadeus Reservation System. Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 01/21/2026

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This job is a member of the Technology Team within the American Airlines Credit Union. The role is responsible for providing Tier 1 first level support of technology services & support to employees/vendors (internal and external) through the Credit Union's 24/7 Service Desk. What you'll do * Provide initial assessment, triage, research, and resolution of incidents and requests regarding the use of application software products and infrastructure components * Provide technical support for (but not limited to) the following areas: computer and telecom incidents, desktop (hardware/software), third-party software/hardware applications * Troubleshoot, diagnose and resolve complex desktop, network, software application and batch scheduling problems * Work to create a positive end user support experience and build strong relationships through deep problem understanding, timely resolution or escalation, communicating promptly on progress all while displaying a professional attitude/appearance * Log all calls and offers triage services on first contact, monitor service levels, provide callback or escalation on open tickets, and monitor all systems and scheduling for uptime and completeness * Perform diagnostic and troubleshooting of applications, hardware, network, and procedural issues as necessary * Respond to telephone calls, email, and personal requests for technical support in a fast, friendly manner and have the ability to explain technical situations to non-technical individuals * Monitor and support the enterprise job scheduling system (Opcon) and all Credit Union operational batch processing * The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act. All you'll need for success Minimum Qualifications- Education & Prior Job Experience * Bachelor's Degree in Computer Science, Management Information Systems or related field, or two years of equivalent progressive experience Preferred Qualifications- Education & Prior Job Experience * Technology Service Desk experience * Experience in desktop operating systems, server operating systems, and associated applications (browsers; shared software) * Experience in understanding Microsoft Applications administration including the installation and support of browsers and Microsoft Office * Knowledge and experience providing technological support and troubleshooting for hardware components such as laptops, keyboards, mice, monitors, printers, docking stations, etc. * Knowledge and experience supporting audio-visual equipment for conference rooms and common areas in the building Skills, Licenses & Certifications * Skilled in Microsoft Office software (e.g., Word, Excel, Access, Outlook, PowerPoint) gained through either work experience with the software or education and hands-on use of the software * Knowledge of collaboration tools, such as WebEx teams * Ability and desire to learn Credit Union products and services and associated applications, technology and terminology * Knowledge of TCP/IP, DNS, and DHCP * Knowledge of Microsoft Active Directory and Citrix * Knowledge and support of hardware components, such as laptops, keyboards, mice, monitors, printers, docking stations, etc. * Skilled in support of smart phones * Ability to monitor networks using Solar winds * Ability to support Telecom/Telephone application/infrastructure * Knowledge of Software & Management Associate's (SMA) OpCon scheduling software * Ability and desire to learn company products and services and associated applications, technology, and terminology * Skilled in excellent interpersonal and communications skills, both oral and written * Ability to perform in a fast paced environment, handle multiple tasks and function as an integral part of a team * Ability to be on-call 24/7 and willingness to work flexible shifts * Ability to lift and transport moderately heavy objects, such as printers, computers and peripherals * Ability to maintain satisfactory performance and attendance * Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks What you'll get Feel free to take advantage of all that American Airlines has to offer: * Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. * Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. * Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. * 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. * Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

Cities: Dallas - TX Intro Welcome back to American Airlines! To facilitate your return to the company, you are requested to register in our new Talent Runway. Your registration will be our means to get you back into the system for processing back on the payroll. If you require assistance or have further questions, please contact AA Recruiting Mailbox at *****************. Talent Acquisition American Airlines What you'll do Cities: Dallas - TX Job Level: Requisition ID: 76860

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job * The Director of Tech Ops Line Planning will lead a team focused on the planning and scheduling of mandatory, routine, reliability, and project work on American aircraft throughout the system in the Line Maintenance environment. This role requires vision, accountability, and the ability to deliver results in a fast-paced, dynamic environment. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Responsible for the assembly of line maintenance workload requirements for the entire fleet to ensure optimization of available manpower and resources Responsible for validating that all mandatory company and FAA requirements are planned and accomplished to ensure that safe operation of the fleet Ensure time-tracked items are scheduled to prevent unnecessary grounding of aircraft; ensure all reliability and project-driven aircraft work is scheduled and completed within the prescribed timeframes, thus increasing reliability Responsible for daily routing of aircraft to meet the ongoing needs of the airline, including the coordination process with Schedule Planning to ensure both current day and future aircraft routings maximize our nightly maintenance requirements and cause a minimal amount of disruption to the daily flight operations and schedule Responsible for effective communication between Line Maintenance Planning and its principal customers and vendors (e.g., Line Maintenance, Base Maintenance, Customer Service, Flight Ops, Materials, Maintenance Control, etc.) Oversee development and executive of recovery programs to ensure all critical maintenance tasks are assigned and properly provisioned so airline can recover quickly from off-schedule operations Serve as a critical link between Engineering and Maintenance to ensure all aircraft are in compliance with AA and FAA mandated maintenance requirements and recommended reliability enhancements Manage diverse workforce of managers, supervisors, and planners All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Business, Finance, Planning, Aeronautics, related field, or equivalent experience 7 years of leadership experience managing cross-departmental teams 10 years of overall experience with progressive responsibility in areas related to Tech Ops Planning In-depth knowledge of the airline industry and technical operations, American Airlines (AA) business strategy, company policies and procedures, and collective bargaining agreements Preferred Qualifications- Education & Prior Job Experience * Airframe and Powerplant License preferred Skills, Licenses & Certifications Demonstrates the highest standards of ethics and integrity Ability to influence others through outstanding interpersonal skills, collaboration, and negotiation skills Ability to be an action-oriented and results-driven leader, with a natural aptitude for engaging employees across multiple workgroups Ability to think strategically, negotiate skillfully, digest complex details, and use sound judgment and initiative in making decisions; ability to advocate and manage change Ability to identify opportunities for improvement, as well as proven success implementing strategic initiatives under time constraints Ability to build and facilitate relationships at all levels of the organization, both internally and externally Excellent communication and presentation skills, with ability to handle complex topics comfortably and to interact effectively with all levels, both verbally and written Excellent project planning and organizational skills, with ability to effectively and simultaneously manage multiple large projects within tight deadlines while maintaining attention to detail Ability to productively and proactively adjust to dynamic situations Proficient with Microsoft Office software What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job * This job is a member of the Maintenance Control Team. * Responsible for providing oversight, guidance, and direction ensuring our Technical Operations maintenance organizations have clear priorities and support required to facilitate the return to service of out of service aircraft and or assigned workload. What you'll do * Expedites the return of Out of Service (OTS) aircraft to service in a safe and efficient manner, using the following processes: * Working with Materials Management to expedite parts (AA, other airline, air taxi or surface transport) * Field trip support * Special permit flights * Functional check flights (FCF/HCF) * Repositioning flights * Ensures other Integrated Operations Control Center (IOCC) workgroups have accurate information concerning the status of all OTS aircraft; * Ensures maintenance actions that enhance fleet reliability * Initiates required actions to recover aircraft that have left paved surfaces or are otherwise immobilized All you'll need for success Minimum Qualifications- Education & Prior Job Experience * 5 years of related experience Preferred Qualifications- Education & Prior Job Experience * Maintenance Control Technician experience * Maintenance Operations Control experience * Aircraft Maintenance Supervisory experience Skills, Licenses & Certifications * FAA aircraft airframe and Engine Power Plant (A&P) certification * Excellent time management skills * Ability to generate and support pragmatic solutions while maintaining high quality standards * Level-headed in a high paced, ever-changing environment * Strong analytical skills with high degree of detail orientation What you'll get Feel free to take advantage of all that American Airlines has to offer: * Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. * Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. * Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. * 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. * Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job * This job is a member of the Network and Schedule Planning Team within the Commercial Division * Planning: Responsible for evaluating historical and future profitability metrics and booking trends, collaborating closely with Network Scheduling, Operations, Revenue Management, and Sales teams, forecasting new routes, and fostering relationships with outside stakeholders What you'll do Planning * Track industry trends and use both internal and external data to identify lucrative opportunities to improve the existing route network as well as add to our ever-growing list of destinations * Work collaboratively with other facets of the company such as Revenue Management and Sales to develop analyses and forecasts to advance our network in this dynamic business * Maintain reports that contribute to our understanding of our successes and where improvements can be made that align with our commercial goals and drive results * Garner support for new initiatives that reshape and rethink how our network functions and interacts with the rest of the airline * Identify opportunities to create efficiencies with asset deployment and satisfy the requirements of other groups in the organization * Focus on constructing a future-oriented airline that caters to the travel needs of our diverse customer base * Develops and delivers data analyses, data visualization reports, presentations, and other documentation necessary to share capacity plans with internal stakeholders at all levels of seniority All you'll need for success Minimum Qualifications- Education & Prior Job Experience * Bachelor's degree or equivalent experience/training * Minimum 1 year relevant experience Preferred Qualifications- Education & Prior Job Experience * Advanced degree * Experience in airline departments such as Network Planning, Revenue Management, or Financial Analysis Skills, Licenses & Certifications * Ability to solve complex problems and puzzles in a constrained and dynamic environment * Adaptive to new ideas and business processes in an ever-changing marketplace * Forward thinking self-starter that can transition between independent and collaborative team structures * Capability to challenge self and team to develop future-oriented network strategies * Ability to communicate, influence, and collaborate with cross-functional groups to drive outcomes which benefit the entire airline while focused commercial goals to drive results and innovative solutions * Knowledge of AirVision Schedule Manager (Scheduling) What you'll get Feel free to take advantage of all that American Airlines has to offer: * Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. * Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. * Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. * 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. * Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

Department: Innovation Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. : Notice: We ask that you apply with your personal email address rather than your school email (.edu) so we can stay connected about future roles at Southwest. Be sure to attach a resume to your application. The Customer Service & Experience Design Intern will support the team in creating and enhancing customer experiences across multiple touchpoints. This role involves assisting with research, data analysis, and design initiatives that improve service delivery and customer satisfaction. Interns will help develop journey maps, gather feedback, and contribute to projects that align with Southwest's commitment to hospitality and operational excellence. Additional Details * Join Southwest as a Summer 2026 Intern, with a 12-week internship lasting from May 19 - August 7, 2026. * Pay of $20-$22 per hour, corresponding with progress toward degree * Stipends may be offered based on eligibility and program criteria * The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours (2702 Love Field Drive). * Dedicate 40 hours each week (maximum of 8 hours per day) to your internship responsibilities and tasks. * Receive free, unlimited space available travel privileges for yourself (taxes and fees may apply on international travel). * Interns will be provided any required equipment, such as a laptop, for the internship. * U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Duties and Responsibilities: The duties and responsibilities of Customer Service & Experience Design Intern may include, but are not limited to: * Assist in researching and analyzing customer feedback and experience data * Support the development of customer journey maps and service design projects * Help create reports and presentations to communicate insights and recommendations * Collaborate with cross-functional teams to implement experience improvements * Participate in brainstorming sessions and contribute creative ideas for enhancing customer interactions * Perform ad hoc projects to support customer service and experience design initiatives Knowledge, Skills, and Abilities * Strong analytical and problem-solving skills * Excellent communication and collaboration abilities * Familiarity with design thinking principles and customer journey mapping * Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) * Experience with data visualization or design tools (e.g., Adobe XD, Figma) is a plus * Ability to manage multiple tasks and meet deadlines * Strong story telling skills Education: * Progress toward a degree, major, or minor in Business Administration, Human Factors, Psychology, Design, User Experience (UX) or similar degree required. * Progress towards a 4-year undergraduate degree preferred * To be eligible, you must be currently enrolled as a full-time student (as defined by your * university) at the time of application and during the internship * At least 3 semesters remaining at the time the internship ends is preferred * Minimum 2.5 cumulative GPA at the time of application Basic Qualifications: * Must be at least 18 years of age * You must have a valid U.S. Social Security Number to complete the full hiring process Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 01/21/2026

**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! **Why you'll love this job** In this role, you'll recruit top talent, provide ongoing coaching, and foster a culture of collaboration, accountability, and continuous improvement. You'll build strong partnerships across internal teams and external stakeholders, create winning strategies that leverage sales tools and value-based selling, and inspire your team to deliver outstanding results. Success will come from guiding your team in a fast-paced, dynamic environment that values creativity and innovation, while monitoring market share and customer trends to ensure continued growth. **What you'll do** + Guide a team of Account Managers through ongoing coaching and development, ensuring they have the tools and confidence to succeed. + Attract top talent, foster growth, and create an environment that drives engagement and high performance + Monitor and report on monthly and quarterly performance, tracking progress toward long-term revenue goals + Consolidate insights from key corporate accounts and escalate issues or opportunities to improve outcomes + Be the primary escalation point during negotiations and provide leadership in complex situations + Work closely with teams in Commercial, Revenue Management, Network Planning, Marketing, Corporate Communications, Strategic Alliances, and Joint Business Partners to shape strategies and deliver results **All you'll need for success** + BS / MA, Minimum 5 years of experience + Demonstrates the highest standards of personal ethics and integrity + Exceptional quantitative and analytical skills with an aptitude for problem solving; ability to solve problems creatively and tenaciously + Demonstrated ability to think strategically, negotiate skillfully, digest complex details, and use sound judgment and initiative in making decisions + Ability to manage multiple projects on an ongoing basis and adjust priorities, as necessary, to meet shifting deadlines in a dynamic work environment + Understands and is motivated by what is involved to change the status quo and the art and science of negotiating, both internally and externally, to achieve the desired outcome; seeks opportunities to transform existing business models + Excellent communication, presentation, and interpersonal skills with ability to handle complex topics comfortably and interact effectively with all levels of the organization in a straight-forward manner, both verbally and written + Ability to influence others through outstanding interpersonal skills, collaboration, and negotiation skills + Ability to build consensus, both within the Modern Retailing organization and with other organizations within the company + Ability to identify creative and innovative solutions to complex problems + Ability to be flexible in adapting new ideas and approaches in work methods + Ability to coach, mentor, and serve as a role model + Demonstrated ability to create a culture of continuous improvement that is open and respectful and that thrives on diversity and trust **What you'll get** Feel free to take advantage of all that American Airlines has to offer: + Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. + Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. + Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. + 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. + Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more **Feel free to be yourself at American** Feel free to take advantage of all that American Airlines has to offer: + Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. + Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. + Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. + 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. + Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.