General Manager jobs at Southwest Airlines - 1249 jobs

Export Customer Service Representative WHAT YOU'LL BE DOING You will provide the highest level of customer service through prompt response to all cargo enquiries, complete and accurate bookings and professional communication when following up with the customer on any missing cargo and/or documentation in order for the customers booking to be loaded as scheduled. It is the responsibility of the Export Customer Service Representative to ensure all requirements for the booking are complete so it can be handed over to Load Planning. ESSENTIAL RESPONSIBILITIES INCLUDE: Communicate effectively to meet customer requirements, resolve customer problems or complaints expeditiously, and complete booking requests timely. Working with the warehouse to ensure all cargo booked has been received prior to cut off. Report any OS&D issues on cargo received to customers, follow up to determine the outcome if the cargo can be shipped, required to be re-packed or collected as it could not be exported. Chase any missing documentation with the customer to ensure all required paperwork is received prior to cut off. Complete booking requests Arrange pick-ups with trucking company Contact shippers and complete bookings for overseas routings received, making sure to send the booking confirmation details to the origin office/agent and continue to communicate on the status of the booking to ensure they are aware that the cargo was uplifted. Determine if the customer requires VLS to complete export customs clearance, if so, correspond with the customs broker (if required) and complete the export entry. Make sure Load Planning is aware of any special requirements on the handling of the cargo. Add any additional charges to be billed and expenses for the costs on services incurred during the booking process Lodge any hazardous paperwork with the Haz Team to seek pre approval on VLS being able to handle the cargo MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school or equivalent education; associate degree preferred Minimum 2 years of customer service experience; logistics experience preferred Ability to multi-task, prioritize, and manage time effectively Strong listening, written and verbal communication skills (English required); excellent interpersonal and teamwork skills Strong MS Office skills, including Excel, Word, PowerPoint WE ARE VANGUARD We are an industry stalwart and a true innovator. We work with our customers to make doing business easier and more profitable. Day-to-day, we work together to take care of our customers and each other, challenging ourselves to exceed our goals, and thinking ahead to anticipate our customers' future needs. Vanguard is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis. We're working to challenge the status quo with the power of diversity, inclusion and collaboration.

Are you looking for a career that challenges you and gives you the opportunity to learn and grow every day? Oliver Inc. is hiring! Our growing Company is looking for enthusiastic talents to partner with our customers for all their printing and packaging needs! With more than 250 years of experience, multiple production facilities, and investment in state-of-the-art technology with an emphasis on sustainability, Oliver Inc. offers speed, consistency, and nimbleness as a one-stop solution for all of your printing & packaging needs. At Oliver Inc, our core values are part of the framework of our organization. We're passionate and enjoy our work! We value respect and focus on servicing our customers' needs by providing them with creative solutions that help build their brands. When you partner with Oliver, you partner with success. Oliver Inc. is seeking a highly driven, customer-focused Client Services Manager to lead our Client Services team while serving as a strategic partner to our valued clients. This role is ideal for an experienced professional who thrives at the intersection of customer success, account management, and operational excellence within the printing and packaging industry. As the primary point of contact between Oliver and our clients, you will be responsible for building long-term, trusted relationships, understanding complex customer requirements, and ensuring the consistent delivery of high-quality, on-time solutions. You will collaborate cross-functionally with Sales, Operations, Quality, and Production teams to drive customer satisfaction, retention, and account growth. If you are a natural communicator, a hands-on leader, and passionate about delivering exceptional customer experiences, we encourage you to apply. About the Role As our Client Services Manager, you will: Serve as the main liaison between Oliver Inc. and assigned clients, ensuring a best-in-class customer experience Lead, coach, and develop the Client Services and Sales Support teams to deliver consistent, high-quality service Partner closely with Sales, Operations, and Quality to ensure customer expectations, specifications, and service levels are met or exceeded Maintain and grow relationships with both new and existing customers, acting as a trusted advisor Take a hands-on leadership approach, directly managing key accounts independently or in collaboration with your team Identify opportunities to expand existing accounts and increase share of wallet through proactive, solution-oriented engagement Provide actionable customer feedback to internal stakeholders to support continuous improvement Support the Sales organization with a customer-centric, solutions-driven mindset aligned to client goals and specifications About You You are a strong fit for the Client Services Manager role if you bring: Extensive knowledge of printing and packaging processes, along with related technical and administrative functions An Associate's degree or equivalent experience (Bachelor's degree preferred) 7-10 years of experience in client services, customer success, account management, or customer service (within the printing or packaging industry preferred) 2-3 years of people management experience, or a combination of leadership experience and formal management training Proven ability to handle sensitive customer situations, resolve complex issues, and communicate effectively with customers and internal teams Strong analytical, problem-solving, and decision-making skills in a fast-paced manufacturing environment Excellent written and verbal communication skills, with the ability to present to customers and cross-functional teams Why You'll Love Working Here Make a Real Impact: You'll play a critical role in shaping the client experience, influencing cross-functional teams, and driving long-term customer success within a respected industry leader. Collaborative, Team-First Culture: Work closely with Sales, Operations, Quality, and Production in a highly collaborative environment where your voice and expertise are valued. Leadership & Growth Opportunities: Lead and develop high-performing client services teams while continuing to grow your own leadership and industry expertise. Stability with Innovation: Join a well-established company with a strong reputation in the printing and packaging industry that continues to evolve and invest in its people and processes. Customer-Centric Mission: Be part of an organization that prioritizes long-term relationships, solution-driven service, and exceeding customer expectations. Competitive Compensation & Benefits: Oliver Inc. offers a competitive compensation package, comprehensive benefits, and opportunities for career advancement. Purpose-Driven Work: Your work directly supports our clients' brands and success-seeing your impact from concept through final production. Oliver Inc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, gender, gender identity and expression, sex, sexual orientation, disability, age, citizenship status, veteran status or any other characteristic protected by applicable federal, state or local laws.

Oversees daily operational processes and activities while maintaining financial control Supervises multiple operating units (warehouse / distribution center) with part time and full-time employees. Establishes and maintains performance and productivity standards. Manages and attempts to reduce the costs of the operating unit. Maintains a high level of service with customers that meets the expectations of Courier Express. Creates goals and action plans for each aspect of the operating unit. Maintains positive employee relations and creates a positive work environment through the enforcement of safety and compliance standards. Monitors the operations by resolving any issues that arise in the workplace. Provides feedback to management on the status of overall operations. Secondary Job Duties: Develops employees in the culture of Courier Express and provides the tools necessary for them to succeed in their position. Makes managerial decisions concerning staff and temp employees. Education/Experience Preferred: 3 - 5 years of previous managerial experience in the Courier, Freight, Distribution, Warehousing, and/or Transportation fields. Bachelor's Degree preferred Personal Skills Required: Ability to plan and carry out daily agenda with limited supervision, management and leadership experience, highly developed organizational skills, ability to interact with employees at a variety of levels, excellent communication skills, rapid response to issues, attention to detail, ability to communicate with drivers on a routine basis. Must be willing to travel. Courier Express: Medical, dental, prescription drug and vision plan Company matched 401k Paid holidays and PTO Flexible Spending and Health Savings Accounts Computer Skills Preferred: Microsoft Excel

Pay Range: $120,000 - $147,250.00 Shift: On-Site Daily, Monday - Friday ~8:00am to ~5:00pm EST YOUR ROLE Are you known for your management oversight skills? Are you passionate about customer support and driving results? If so, we have an opportunity that would allow you to manage fiscal and operational oversight of a station, driving quality service, customer satisfaction and operational proficiency, ensuring attainment of growth and profitability goals. WHAT ARE YOU GOING TO DO? Manage all station functions to ensure that all departments and station staff execute service agreements at, or above the customer's standards. Maximize profitability through superior customer service, effective and prompt communication and follow-up on all pending matters with the customer. Provide managers with daily guidance, leadership and overall support on any issues relating to operations, communication, human resources, revenue enhancement, standardizing procedures, and systems applications and executing processes to meet customer needs. Ensure that freight is being expedited in a safe and timely manner. Ensure that the station facility provides a clean, professional and safe working environment for all employees. Review analysis of activities, costs, operations and forecast data to determine progress toward stated business development goals and objectives. Review and evaluate station P & L performance and establish short-term goals to address any budgetary shortfalls. Oversee business development, sales and marketing and new account development to ensure that maximum transportation revenue is generated for the station. Develop and execute policies, plans and programs to meet anticipated organizational needs in the areas of functional responsibility and ensure compliance with corporate policies and guidelines, ISO standards, Sarbanes Oxley and other regulatory requirements. Ensure directives, rules and procedures are communicated to all station personnel. Ensure safety methods and programs are implemented and maintained. WHAT ARE WE LOOKING FOR? Education and Experience: High School Diploma or GED; Bachelor's Degree in Transportation, logistics, Supply Chain Management or a related discipline preferred or equivalent combination of education and work experience. Minimum 5 years of relevant experience. Minimum 3 years of supervisory or management experience. Minimum 4 years industry experience, preferred. Credentials: Valid state issued Driver's License and Forklift Driver Certification. Other professional certifications may be required. Skills: Proficiency in Microsoft Office, internet, web-based and job specific software applications supporting the supply chain or transportation industry as well as financial applications. Characteristics: Expertise in operations and business management. Experienced in providing leadership for multiple sites that are geographically dispersed, effectively delegating responsibility and authority to direct reports. Experienced in project management methodologies with focus on managing solution driven strategy plans to achieve goals. Ability to plan, organize and manage multiple projects and set priorities. Exceptional written and communication skills including the ability to persuade, influence, negotiate, and make formal presentations in meetings and training environments. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

Customer Service Manager, Service Manager, Customer Service, Management, Workforce, Manager, Retail, Airline

We're seeking an experienced Relocation Branch Manager to lead a high-performing team in Waco, TX within the moving and relocation industry. This is an exciting opportunity to oversee daily operations, ensure service excellence, and drive growth in a fast-paced logistics environment. Key Responsibilities: Overseeing daily terminal operations for moving and relocation services. Managing driver schedules, dispatch, and route efficiency. Ensuring DOT compliance and moving company safety standards. Coordinating local and long-distance moving jobs. Leading warehouse staff and logistics teams. Monitoring KPI performance metrics and reporting. Handling moving client escalations and resolving service issues. Managing moving equipment maintenance and vehicle inspections. Recruiting, onboarding, and training moving team members. Ensuring accurate documentation and billing procedures. Collaborating with sales teams to support moving client needs. Implementing continuous process improvements. Key Skills & Experience: 3+ years of moving terminal or operations management experience. Previous experience in moving & relocation (HHG or commercial). Strong leadership and team-building skills. Knowledge of DOT/FMCSA regulations. Excellent communication and problem-solving abilities. Proficiency with dispatch and logistics software.

Nationally recognized flight school in business for over 80 years seeks Assistant Operations Manager. This position is a key role in the success of our company, enabling you to gain experience in all aspects of our flight training operations to eventually prepare you for a school manager opportunity. Our Assistant Operations Manager provides support to our customer service, sales, flight instructors, and maintenance staff in order to ensure the continued success of our students and employees. Qualifications Must possess superior verbal, written, organizational, and problem solving skills. Ability to focus on developing and refining your skills with the support of school leadership in order to gain experience for future growth. Requires applicant to be proactive in all aspects of problem solving with a can do attitude. Flexibility and willingness to relocate as growth opportunity arises required. Aviation experience preferred. Benefits Advancement based upon performance and opportunities for both career and compensation advancement which include earned commissions and bonuses. Group Medical Insurance Program 401K with company contributions & Life Insurance Program. Paid vacations and holidays Training regarding company procedures and education on our flight programs provided. Starting compensation commiserate with experience.

Nationally recognized flight school in business for over 80 years seeks Assistant Aviation Operations Manager. This position is a key role in the success of our company, enabling you to gain experience in all aspects of our flight training operations to eventually prepare you for a school manager opportunity. Our Assistant Operations Manager provides support to our customer service, sales, flight instructors, and maintenance staff in order to ensure the continued success of our students and employees. Qualifications Must possess superior verbal, written, organizational, and problem solving skills. Ability to focus on developing and refining your skills with the support of school leadership in order to gain experience for future growth. Requires applicant to be proactive in all aspects of problem solving with a can do attitude. Flexibility and willingness to relocate as growth opportunity arises required. Aviation experience preferred. Benefits Advancement based upon performance and opportunities for both career and compensation advancement which include earned commissions and bonuses. Group Medical Insurance Program 401K with company contributions & Life Insurance Program. Paid vacations and holidays Training regarding company procedures and education on our flight programs provided. Starting compensation commiserate with experience.

Nationally recognized flight school in business for over 80 years seeks Assistant Aviation Operations Manager. This position is a key role in the success of our company, enabling you to gain experience in all aspects of our flight training operations to eventually prepare you for a school manager opportunity. Our Assistant Operations Manager provides support to our customer service, sales, flight instructors, and maintenance staff in order to ensure the continued success of our students and employees. Qualifications Must possess superior verbal, written, organizational, and problem solving skills. Ability to focus on developing and refining your skills with the support of school leadership in order to gain experience for future growth. Requires applicant to be proactive in all aspects of problem solving with a can do attitude. Flexibility and willingness to relocate as growth opportunity arises required. Aviation experience preferred. Benefits Advancement based upon performance and opportunities for both career and compensation advancement which include earned commissions and bonuses. Group Medical Insurance Program 401K with company contributions & Life Insurance Program. Paid vacations and holidays Training regarding company procedures and education on our flight programs provided. Starting compensation commiserate with experience.

Nationally recognized flight school in business for over 80 years seeks Assistant Aviation Operations Manager. This position is a key role in the success of our company, enabling you to gain experience in all aspects of our flight training operations to eventually prepare you for a school manager opportunity. Our Assistant Operations Manager provides support to our customer service, sales, flight instructors, and maintenance staff in order to ensure the continued success of our students and employees. Qualifications Must possess superior verbal, written, organizational, and problem solving skills. Ability to focus on developing and refining your skills with the support of school leadership in order to gain experience for future growth. Requires applicant to be proactive in all aspects of problem solving with a can do attitude. Flexibility and willingness to relocate as growth opportunity arises required. Aviation experience preferred. Benefits Advancement based upon performance and opportunities for both career and compensation advancement which include earned commissions and bonuses. Group Medical Insurance Program 401K with company contributions & Life Insurance Program. Paid vacations and holidays Training regarding company procedures and education on our flight programs provided. Starting compensation commiserate with experience.

About the role: As a Business Expansion and Strategy Manager for TQL you will be a key driver of innovation and growth as you help lead the launch and expansion of new business lines. You'll conduct in-depth research, develop strategic plans and implement scalable operations and processes that enhance service quality, drive efficiency and support long-term profitability across the organization. What's in it for you: Competitive base salary Paid relocation to Cincinnati, OH Join a well-established, respected, industry leader and brand Unmatched opportunity through the explosive growth of existing business and new services Comprehensive benefits package Health, dental and vision coverage 401(k) with company match Perks including employee discounts, financial wellness planning, tuition reimbursement and more Certified Great Place to Work with 800+ lifetime workplace award wins What you'll be doing: Drive the expansion of existing and new service lines in alignment with TQL's strategic growth initiatives Conduct gap analyses to assess current vs. target state operations and recommend actionable strategies Identify, lead and implement risk management and continuous improvement projects Manage cross-functional teams to ensure projects are delivered on time and within budget Support change management efforts through effective communication and training across teams and departments Deliver ad-hoc reporting and performance analysis to evaluate the success of new initiatives Lead and develop a small team responsible for customer onboarding, operational best practices and performance reporting What you need: Bachelor's degree in business or a related field 3-5 years of experience in project management or business leadership Proficiency in Microsoft Office, especially Excel Experience in customer-facing roles Proven success leading change management initiatives across cross-functional teams Strong organizational skills with the ability to manage multiple projects in a fast-paced environment Strategic mindset with attention to tactical details and a bias for action Excellent communication skills with the ability to tailor messaging to different audiences Knowledge of the transportation or logistics industry is preferred Where you'll be: 4289 Ivy Pointe Blvd Cincinnati, OH 45245 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

Leads a store business unit, focusing on creating a consistent and positive customer experience. Assists in the supervision and oversight of all team members and business operations, monitoring and facilitating all production and retail processes, pick-up and delivery, shipping and quality control processes. Manages store in the absence of the Store Manager. The Store Assistant Manager is required to perform all functions normally performed by the team member. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers Evaluates the efficiency and productivity of team members in creating positive customer experiences If necessary, resolves customer disputes and complaints to ensure timely resolution and customer satisfaction Creates a customer focused environment in all areas of the store (production, retail, self service, and shipping) and monitors the store ensuring a clean and professional environment Establishes and manages a process for customer flow in the store to improve service experience ensuring customers needs are met quickly and quality products are delivered Provides training and development of team members on assigned shifts by monitoring goals and providing feedback Interviews job applicants, complies with all company hiring policies and assists Store Manager with the hiring of team members Coaches, counsels and provides feedback to team members on their performance and to ensure adherence to company policies and standards Maintains communication with the Store Lead Consultant and/or production team to ensure deadlines are met and quality checks are being performed Oversees shipping related services and activities Responsible for communication with the Store Manager and team members on daily/weekly/monthly goals, performance to plan, key performance metrics, customer issues and company initiatives Complies with and enforces FedEx Office established policies and procedures and maintains an environment of controls Assists Store Manager in review and transmission of payroll and daily close out of POS Performs all other administrative duties as needed or requested including without limitation scheduling, payroll management, training compliance, daily close-out of POS, bidding, ordering and receiving supplies and inventory controls All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent education 1+ year of related experience, prior supervisory experience preferred For new hires, must meet all FedEx Office employment qualifications in force at time of hiring For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position MINIMUM QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent education 1+ year of related experience, prior supervisory experience preferred ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: $21.75 - $26.68 / hr Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions. Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility. Applies Quality concepts presented at training during daily activities. Supports FedEx Office Quality initiatives. FedEx Office is an Equal Opportunity Employer including, Vets/Disability. Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ***********************. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidates criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphias fair chance hiring law. For more information, click here. Required Preferred Job Industries Transportation

The Operations Manager (High Value) will oversee our High Value teammates that consist of both procurement teammates and customer service. This role will be responsible for ensuring we are covering shipments, following our SOPs, communicating updates Operations Manager, Operations, Manager, Leadership, Customer Service, Manufacturing, Freight

Rochester, NY JK Executive Strategies is proud to partner with a growing, privately-owned organization based in Rochester, NY, in search of their next Operations Manager. This newly created role reflects the company's entrepreneurial, thriving, and innovative outlook - committed to delivering exceptional products/services. The Operations Manager will serve as the day-to-day operational leader, partnering closely with the CEO, who will remain focused on vision and growth strategy. The successful candidate will bring structure, discipline, and accountability to the organization by building scalable processes, leading teams, and ensuring seamless execution across all departments as the company continues to expand. If you're an action-oriented, results-driven professional with an entrepreneurial edge who enjoys building structure and growing local businesses, this could be the right opportunity for you. Responsibilities Lead and oversee all day-to-day operations across departments including sales, design, production, shipping/receiving, and sourcing. Analyze, design, implement, and continuously improve end-to-end operational processes to increase efficiency, reduce errors, and eliminate operational gaps. Build and maintain scalable operational infrastructure, systems, and workflows to support growth. Establish, track, and analyze KPIs for individuals and departments; set performance expectations and hold teams accountable. Manage, develop, and coach employees at all levels, including performance management, recognition, corrective action, and succession planning. Ensure cross-department collaboration and smooth handoffs throughout the full lifecycle of projects and operations. Oversee staffing plans, workforce development, and training to ensure the organization is properly resourced for current and future demand. Evaluate and improve operational systems and software, including sales, CRM, and production-related tools. Material ordering and oversight of inventory management. Execute growth initiatives by translating the Owner's strategic vision into disciplined operational action. Requirements Bachelor's degree in Business, Operations Management, or a related field preferred. 5+ years of operational leadership experience in a growth-oriented organization. Experience in sales, design, production, shipping/receiving, and sourcing, preferred. Strong background in process development, KPI implementation, and operational accountability. Highly organized, detail-oriented, and disciplined with strong problem-solving skills. Demonstrated ability to lead through change and operate effectively in fast-paced, high-pressure environments. Strong financial and operational acumen with a data-driven mindset. Excellent communication skills and the ability to partner effectively with ownership. Familiarity with entrepreneurial environment a plus. Experience with ShopVOX a plus. Salary Range $80k-$95k with incentive opportunities to be developed based on performance and company growth. JK Executive Strategies is an Equal Opportunity Employer. It is the policy of JK Executive Strategies to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job * This role serves as a Manager on Duty (MOD) within the System Customer Service Manager (SCSM) team in the Integrated Operations Center (IOC). * You'll lead a high-impact team dedicated to delivering exceptional customer experiences during critical moments - making a real difference in how customers feel cared for. * This position gives you the opportunity to tackle complex operational challenges, strengthen your leadership skills, and develop expertise in customer planning and recovery strategies in a dynamic, fast-paced environment. What you'll do Provides sound hands-on leadership to achieve business objectives, ensure optimal performance, and devotion to service standards Sets specific objectives and key performance measures Ensures a high performance environment Demonstrates appropriate and positive energy, judgment in decision making, appropriate communication methods, and employee support Analyzes department's data effectively with focus on optimization and efficiency Ensures outstanding contribution is achieved by specialists and management staff Identifies improvement opportunities in processes and people Creates and oversees implementations and planning or planned efforts Provides guidance, counseling, training, coaching and administers corrective action in a fair and consistent manner adhering to company code of Ethics and standards Facilitates employee development by utilizing creative coaching techniques, performance plans, skill assessments to improve overall department productivity Develops effective employee appreciation, recognition methods, and create a happy work space Sustains a strong commitment to effective communication, informative and excellent culture that focuses on customer needs and expectations Partners with leaders and colleagues across organizations promoting collaboration and positive outcomes Ensures proper understanding and application of company and department policies, procedures, employee relationship protocols, and expectations Creates, maintains, and embraces a highly positive work environment that empowers, respects and rewards excellence in customer service and recovery while promoting, diversity, inclusion and transparency Leads or develops effective schedule, hiring and selection processes Leads and participates staff meetings, daily briefings and process improvement task forces Ability to work varied hours, including nights, weekends and holidays Ability to travel on occasions, including overnight travel All you'll need for success Minimum Qualifications- Education & Prior Job Experience * Bachelor's degree in relevant field or equivalent experience/training * 5 years of supervisory/managerial experience Preferred Qualifications- Education & Prior Job Experience * Strong presentation skills and Project management skills * Aviation Customer Experience Skills, Licenses & Certifications Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc. Knowledge of performance reporting, demonstration of data, department statistics , and development of professional presentations Outstanding organizational, time management, creative thinking, and problem-solving skills Excellent interpersonal skills Ability to train, develop, and motivate Ability to energetically lead highly engaged employees in a complex and constantly changing environment Ability to effectively adapt to changes, embrace new ideas and motivate teams Ability to prioritize, meet deadlines consistently, and concurrently handle multiple tasks effectively Ability to analyze and interpret complex documents and processes Ability to resolve difficult personnel and administrative issues What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

To view the full job descriptions, qualifications, and application instructions, please visit the MTS Careers page. MTS is hiring two (2) Assistant Managers of Procurement to support high-impact procurements across the agency. While both roles share the same classification, leadership responsibilities, and salary range, each position will have a primary area of specialization: Design & Construction Projects Non-Construction / Professional Services & Commodities Candidates may be considered for one specialty area based on experience and organizational need. SUMMARY: The Assistant Manager of Procurement provides leadership and subject-matter expertise across complex public-sector procurements, ensuring compliance with local, state, and federal regulations. This role oversees procurements from planning through contract closeout and works closely with internal stakeholders, vendors, and regulatory agencies to support MTS's operational and capital priorities. This position also supervises procurement staff, supports departmental initiatives, and serves as a key resource on procurement strategy, policy, and best practices. Primary Areas of Focus: Design & Construction Projects Architectural & Engineering (A&E) services Design-Build and Construction Construction Management Services Job Order Contracting (JOC), WOAs, Mini-RFPs Capital improvement and public works projects Non-Construction / Professional Services & Commodities Information Technology Rolling Stock Finance, Marketing, Revenue, and Maintenance services Professional services and commodities procurement Application Review: Priority will be given to applications received by January 7, 2026. The position will remain open until filled. EXAMPLE OF DUTIES: Key Responsibilities Lead and manage complex procurements from solicitation through contract closeout Oversee RFPs, IFBs, RFQs, RFSQs, and related procurement documents Supervise and assign work to procurement staff Ensure compliance with procurement regulations and internal policies Collaborate with cross-functional teams to support business needs Prepare and review contracts, reports, and procurement documentation Present at Board of Directors meetings and serve as a backup to the Manager of Procurement Support DBE, WBE, and small business participation initiatives Duties May Include, But Are Not Limited To, The Following: Solicits small businesses, Disadvantaged Business Enterprises (DBE), and Women-Owned Business Enterprises (WBE) to participate in the MTS procurement process. Performs other duties as assigned. QUALIFICATIONS: Knowledge, Skills, and Abilities Bachelor's degree in public administration, business administration, or a related field Minimum six (6) years of public-sector procurement experience At least two (2) years in a supervisory or managerial role strongly preferred Experience aligned with either construction-related procurement or professional services/commodities procurement Strong knowledge of public procurement regulations (local, state, and FTA) Excellent communication, leadership, and organizational skills SAP or ERP system experience preferred Physical Requirements The successful candidate must be able to fulfill the physical demands of the job such as walking, stooping, sitting, bending, reaching for overhead files and occasional lifting (must be able to lift up to 15 pounds). Must be able to operate a motor vehicle and perform tasks involving manual dexterity, such as use of a computer. Work will at times require more than 8 hours per day or an irregular work week to perform the essential duties of the position. Duties will be performed primarily in an office type environment and may require travel to external locations and agencies. GENERAL: Must satisfactorily pass all applicable post-offer examinations, including but not limited to a pre-employment physical conducted by an independent medical provider, a comprehensive criminal background and credit check, and, when applicable, a pre-employment drug test as required by MTS Board Policy 35. SALARY GRADE: Salary offers are based on factors such as the knowledge, skills, abilities, and relevant experience of the successful candidate, while taking into account internal equity, budget constraints, and other market factors. This position is in salary grade #12, which has a minimum of $100,987 and a maximum of $143,401. Salary grades are typically adjusted annually to ensure they remain market competitive. DISCLAIMER: The above-described job elements are intended to indicate the general nature and levels of work being performed by employees assigned to the job. They are not intended to be an exhaustive list of duties, responsibilities and skills required of employees so classified. Management retains the discretion to add to or change the duties of the position at any time. EEO is The Law - Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled MTS is an Equal Opportunity Employer with an ongoing commitment to treat all people, including customers, co-workers and the public at large, with dignity and respect. As a public transportation agency, MTS is committed to providing an inclusive workplace that reflects the diverse communities in which we work and live. MTS supports and promotes an environment that is free of discrimination and harassment. MTS recruits, hires, trains and promotes individuals without regard to race, color, sex, religion, ancestry, national origin, age, gender, marital status, medical condition, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, sexual orientation and military status, veteran status or any other status protected by federal, state or local law. MTS encourages veterans, military spouses and people from different backgrounds to apply for open positions for which they are interested. Additionally, MTS employees are encouraged to refer qualified candidates from all backgrounds and age groups. At MTS, we are committed to a fair and equitable workplace where everyone is a respected and valued member of the team.

Vice President / General Manager III Build an Aviation Career You're Proud Of At StandardAero, we harness innovation and expertise to solve challenges across the aviation industry, from the most straightforward to the most complex. Together, we achieve exceptional results, and our stability, resources, and respectful culture empower you to build a fulfilling long-term career with a dependable team that supports you every step of the way. As the VP/GM III, reporting directly to the President of Component Repair Services (CRS), you will lead a dynamic team across operations, quality, material management, and customer service. This role provides you with full ownership of the P&L for multiple sites and responsibility for driving strategic growth initiatives within our engine accessories business. This includes overseeing the repair and overhaul of numerous aero engine components and accessories, offering comprehensive repair services across multiple engine platforms. You will play a key role in shaping the future of our business while ensuring we meet and exceed our operational and financial objectives. Key Responsibilities: Operational Leadership: Lead the development and implementation of performance, efficiency, and product quality standards across all production cells and service operations within the business unit, ensuring alignment with strategic goals. P&L Management: Take full ownership of the P&L for multiple sites, ensuring operational and financial targets are met. Drive performance improvements by identifying and executing cost-saving initiatives and operational efficiencies. Strategic Planning & Execution: Collaborate with leadership teams in strategic business planning for manpower, equipment, and facility capacity, ensuring alignment with forecasted sales and business goals. Continuous Improvement: Identify and lead continuous improvement and cost-efficiency projects, adapting to changes in technology, regulation, and market needs. Direct updates to machinery, production systems, and work methods. Metrics & Data Analysis: Monitor and measure key performance indicators such as turnaround time, efficiency, productivity, cost of poor quality (COPQ), and other critical metrics, utilizing data analytics to drive decision-making. Policy & Program Development: Develop and implement policies, programs, and strategies that enhance operational competitiveness, profitability, and long-term growth. Team Leadership: Lead a high-performing team through proactive hiring, coaching, mentoring, and performance management. Cultivate a culture of accountability, transparency, and collaboration to achieve team and organizational success. Cross-Functional Collaboration: Actively participate in cross-functional leadership teams to develop and execute strategic plans, budgets, goals, and key outcomes. Foster collaboration across all functions, including HR, Finance, and Quality, to ensure alignment with organizational objectives. Corporate Leadership: Contribute to the broader leadership of StandardAero as a member of both the Business Unit Strategic Team and the Sector Strategic Team, shaping the direction and success of the company. Required Skills and Qualifications: U.S. Work Authorization: Must be authorized to work in the U.S. Educational Background: Bachelor's Degree in Engineering, Business Administration, or a related field; or equivalent experience. Leadership Experience: Minimum of 10 years of operational leadership experience with a proven track record of delivering sustainable results in an MRO (Maintenance, Repair, and Overhaul) environment, preferably in the components and accessories market. Business Acumen: Strong business acumen, with the ability to influence and collaborate across functions, contributing to the overall success of the business model. Experience in managing P&L and driving profitability. Leadership Style: Demonstrated leadership experience with a participative communication style that emphasizes transparency, empathy, and leading by example. Willingness to engage directly with all levels of the organization to foster open communication and drive results. Cross-Functional Collaboration: Proven ability to work effectively across teams, including HR, Finance, and Quality, to deliver on strategic goals and operational excellence. Daily Onsite Support: Must work onsite at the Cincinnati, OH site for daily work. Travel, as needed, less than 25%. Benefits that make life better: Comprehensive Healthcare 401(k) with 100% company match; up to 5% vested Paid Time Off starting on day one Bonus opportunities Health- & Dependent Care Flexible Spending Accounts Short- & Long-Term Disability Life & AD&D Insurance Learning & Training opportunities Raising the Standard of Excellence since 1911 With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers' missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us. Inclusivity Is Our Standard StandardAero offers equal employment opportunities for all. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.

In partnership with Pratt & Whitney and the Royal Netherlands Air Force, StandardAero has established F135 engine MRO capabilities in a brand-new, state-of-the-art facility, at the Logistics Center Woensdrecht (Airbase), in the Netherlands. This position will work out of the MRO facility on the Woensdrecht airbase in the Netherlands. Initial MRO services include depot-level fan and power module MRO, with additional capabilities in development to support the growing international F-35 fleet. The new facility includes dedicated engine test capabilities. The F135 engine powers the F-35 Lightning II operated by the United States, international partner countries including The Netherlands, and additional countries through Foreign Military Sales. StandardAero's Initial F135 capabilities include depot-level fan module MRO and power module MRO, with additional capabilities planned during transition to full depot capability. This exciting and challenging VP GM position has full P&L responsibility and provides leadership and strategic direction to the Business Unit Team. In addition, the individual partners with and influences our key partners within Pratt & Whitney, the Royal Netherlands Air Force, the Dutch government and the local Works Council. We are looking for an individual with experience partnering with OEMs in an MRO capacity who is interested in a 2-3 year expatriate assignment. If there is mutual interest, this assignment could transition into a permanent local position. This position will have particular focus on continuing to establish rigorous manufacturing and quality principles at the facility along with leading the facility through significant growth over the next few years. The successful candidate will possess exceptional communication & influence skills, a high degree of urgency, financial acumen, strong bias for action and a solid background with demonstrated results in operational excellence. The position reports to the President of the Military, Helicopter and Energy Division and leads multi-functional leadership team consisting of Operations, Engineering, Quality and Program Management. CORE RESPONSIBILITIES * Ensures the highest standards of product quality through robust deployment of policies and procedures. * Proactively and collaboratively partners with our key partners within Pratt & Whitney to ensure strategic alignment and customer satisfaction. * Accountable for attaining annual revenue and EBIDTA goals. * Leads and participates in the development of performance, efficiency and product quality standards for all production cells and service operations within the Business Unit. * Ensures operational and financial goals are met through collaborative initiatives across a matrix organization. * Monitors and measures critical operational performance metrics such as turnaround time, efficiency, utilization, safety and cost of poor quality as well as customer contract key performance indicators such as due date compliance and availability utilizing appropriate data and analytics. * Participates in strategic business planning for revenue, EBITDA, manpower, equipment and facility capacity to support forecasted sales levels. * Identifies and manages continuous improvement and cost efficiency projects to adapt to technological, legal, and regulatory, policy and product updates and changes. Plans and directs changes and updates to machinery and equipment, production systems and work methods. * Develops and implements policies and programs to enhance the competitive position and profitability of the operation. * Actively leads and participates in teams tasked with the development and implementation of customer contracts, strategic operating plans, budgets, goals and outcomes. * Leads an effective team through proactive hiring, coaching, mentoring, and effective performance management. * Contributes to overall leadership of StandardAero as leader of the Woensdrecht Strategic Team and a member of the Military, Helicopter & Energy Division Leadership Teams. CORE BEHAVIORS * Commitment to Quality - Demonstrates a steadfast commitment to quality by consistently upholding standards and systems and driving rigorous attention to detail and strict adherence to established processes. * Stakeholder Partnership - Ability to build collaborative business partnerships in a complex organizational dynamic - balancing needs across multiple stakeholders to include Pratt & Whitney, other PSPs, Military of Defense and Corporate StandardAero. * Building Effective Teams - Create strong morale within the team by fostering open dialogue, sharing wins and successes, delegating responsibility and allowing team members opportunities for growth. * Innovation and Change - Devise opportunities to improve Business Unit financials and productivity and execute action plans through inspirational vision and rigorous attention to detail. * Conflict Management - Practice focused listening, settle disputes equitably, find common ground and gain cooperation with minimum noise. * Customer Focus - Meet the expectations and requirements of internal and external customers, acting with customers in mind at all times. * Developing Direct Reports and Others - Construct and execute compelling development plans, demonstrate awareness of team member career goals. Provide challenging and stretching tasks and assignments. * Drive for Results - Successfully meet or exceed goals and focus on business results. Push self and others to achieve results. * Managing and Measuring Work - Set clear objectives and measures, monitor process, progress and results, clearly assign responsibility for tasks and decisions. * Managing Vision and Purpose - Communicate a compelling and inspired vision or sense of core purpose, making the vision sharable by the organization. * Motivating Others - Empower others, share ownership and visibility. Motivate direct reports and other team members. * Problem Solving - Use rigorous logic and methods to solve difficult problems with effective solutions; provide honest analysis. MINIMUM QUALIFICATIONS * Bachelor's Degree in Engineering, Business Administration or related field and/or equivalent experience. * Minimum of 10 years of experience in an Operational leadership role / role with delivered and sustainable results. * MRO experience is strongly preferred. * Experience in the military aviation market is an asset, but not required. * Strong general turbine engine base of knowledge, including engine applications, technical knowledge and maintenance characteristics, familiarity with assemblies, modules, subassemblies, and individual components, and familiarity with OEM technical manuals * Thorough understanding and working knowledge of Airworthiness Standards (AS9100, AS9110, AS9146) with a sub-bullet of experience with First Article Inspection is highly desired". * Proven record of change management, operational excellence and continuous improvement achievements. Thorough knowledge of Continuous Improvement, Lean Management System and Six Sigma methodologies. * Demonstrated inspirational leadership experience with core values centered on a participative communication style with a high degree of transparency and empathy; must naturally lead by example through physical presence, employee engagement and communication with all levels of the organization effectively. * Strong business acumen and innate curiosity with a talent for finding and maximizing opportunities in order to collaborate and contribute to the success of the total business model, including support functions such as Engineering, Finance, Quality, etc. * Strong customer service aptitude and skill in balancing customer demands with business unit priorities. * English fluency is required. * Ability to relocate to the Netherlands for a 2-3 year period is required. * Ability to travel internationally is required. * Ability to speak Dutch is a plus.

In partnership with Pratt & Whitney and the Royal Netherlands Air Force, StandardAero has established F135 engine MRO capabilities in a brand-new, state-of-the-art facility, at the Logistics Center Woensdrecht (Airbase), in the Netherlands. This position will work out of the MRO facility on the Woensdrecht airbase in the Netherlands. Initial MRO services include depot-level fan and power module MRO, with additional capabilities in development to support the growing international F-35 fleet. The new facility includes dedicated engine test capabilities. The F135 engine powers the F-35 Lightning II operated by the United States, international partner countries including The Netherlands, and additional countries through Foreign Military Sales. StandardAero's Initial F135 capabilities include depot-level fan module MRO and power module MRO, with additional capabilities planned during transition to full depot capability. This exciting and challenging VP GM position has full P&L responsibility and provides leadership and strategic direction to the Business Unit Team. In addition, the individual partners with and influences our key partners within Pratt & Whitney, the Royal Netherlands Air Force, the Dutch government and the local Works Council. We are looking for an individual with experience partnering with OEMs in an MRO capacity who is interested in a 2-3 year expatriate assignment. If there is mutual interest, this assignment could transition into a permanent local position. This position will have particular focus on continuing to establish rigorous manufacturing and quality principles at the facility along with leading the facility through significant growth over the next few years. The successful candidate will possess exceptional communication & influence skills, a high degree of urgency, financial acumen, strong bias for action and a solid background with demonstrated results in operational excellence. The position reports to the President of the Military, Helicopter and Energy Division and leads multi-functional leadership team consisting of Operations, Engineering, Quality and Program Management. CORE RESPONSIBILITIES Ensures the highest standards of product quality through robust deployment of policies and procedures. Proactively and collaboratively partners with our key partners within Pratt & Whitney to ensure strategic alignment and customer satisfaction. Accountable for attaining annual revenue and EBIDTA goals. Leads and participates in the development of performance, efficiency and product quality standards for all production cells and service operations within the Business Unit. Ensures operational and financial goals are met through collaborative initiatives across a matrix organization. Monitors and measures critical operational performance metrics such as turnaround time, efficiency, utilization, safety and cost of poor quality as well as customer contract key performance indicators such as due date compliance and availability utilizing appropriate data and analytics. Participates in strategic business planning for revenue, EBITDA, manpower, equipment and facility capacity to support forecasted sales levels. Identifies and manages continuous improvement and cost efficiency projects to adapt to technological, legal, and regulatory, policy and product updates and changes. Plans and directs changes and updates to machinery and equipment, production systems and work methods. Develops and implements policies and programs to enhance the competitive position and profitability of the operation. Actively leads and participates in teams tasked with the development and implementation of customer contracts, strategic operating plans, budgets, goals and outcomes. Leads an effective team through proactive hiring, coaching, mentoring, and effective performance management. Contributes to overall leadership of StandardAero as leader of the Woensdrecht Strategic Team and a member of the Military, Helicopter & Energy Division Leadership Teams. CORE BEHAVIORS Commitment to Quality - Demonstrates a steadfast commitment to quality by consistently upholding standards and systems and driving rigorous attention to detail and strict adherence to established processes. Stakeholder Partnership - Ability to build collaborative business partnerships in a complex organizational dynamic - balancing needs across multiple stakeholders to include Pratt & Whitney, other PSPs, Military of Defense and Corporate StandardAero. Building Effective Teams - Create strong morale within the team by fostering open dialogue, sharing wins and successes, delegating responsibility and allowing team members opportunities for growth. Innovation and Change - Devise opportunities to improve Business Unit financials and productivity and execute action plans through inspirational vision and rigorous attention to detail. Conflict Management - Practice focused listening, settle disputes equitably, find common ground and gain cooperation with minimum noise. Customer Focus - Meet the expectations and requirements of internal and external customers, acting with customers in mind at all times. Developing Direct Reports and Others - Construct and execute compelling development plans, demonstrate awareness of team member career goals. Provide challenging and stretching tasks and assignments. Drive for Results - Successfully meet or exceed goals and focus on business results. Push self and others to achieve results. Managing and Measuring Work - Set clear objectives and measures, monitor process, progress and results, clearly assign responsibility for tasks and decisions. Managing Vision and Purpose - Communicate a compelling and inspired vision or sense of core purpose, making the vision sharable by the organization. Motivating Others - Empower others, share ownership and visibility. Motivate direct reports and other team members. Problem Solving - Use rigorous logic and methods to solve difficult problems with effective solutions; provide honest analysis. MINIMUM QUALIFICATIONS Bachelor's Degree in Engineering, Business Administration or related field and/or equivalent experience. Minimum of 10 years of experience in an Operational leadership role / role with delivered and sustainable results. MRO experience is strongly preferred. Experience in the military aviation market is an asset, but not required. Strong general turbine engine base of knowledge, including engine applications, technical knowledge and maintenance characteristics, familiarity with assemblies, modules, subassemblies, and individual components, and familiarity with OEM technical manuals Thorough understanding and working knowledge of Airworthiness Standards (AS9100, AS9110, AS9146) with a sub-bullet of experience with First Article Inspection is highly desired”. Proven record of change management, operational excellence and continuous improvement achievements. Thorough knowledge of Continuous Improvement, Lean Management System and Six Sigma methodologies. Demonstrated inspirational leadership experience with core values centered on a participative communication style with a high degree of transparency and empathy; must naturally lead by example through physical presence, employee engagement and communication with all levels of the organization effectively. Strong business acumen and innate curiosity with a talent for finding and maximizing opportunities in order to collaborate and contribute to the success of the total business model, including support functions such as Engineering, Finance, Quality, etc. Strong customer service aptitude and skill in balancing customer demands with business unit priorities. English fluency is required. Ability to relocate to the Netherlands for a 2-3 year period is required. Ability to travel internationally is required. Ability to speak Dutch is a plus.