Vice President jobs at Sovos - 280 jobs

We are seeking a Senior Director Heavy Industry Market North America. This is a remote opportunity. The role will spearhead innovative marketing and sales strategies for Transformers products within the Heavy Industry market, driving increased orders, gross margin, and market share while enhancing customer satisfaction. By developing a comprehensive market‑based roadmap and coordinating with key stakeholders, this role aims to optimize sales efficiency and performance across global markets. Additionally, the leader will foster collaboration within Hitachi Energy's global cross‑industry networks, uniting market players to propel the Transformers brand to new heights. Your responsibilities Develops and implements a market‑based approach which includes direct, third‑party and project sales whilst building customer relationships with key stakeholders, to educate, inform and solicit support for pursuing market opportunities and converting them to orders. Defines, implements and coordinates all sales and marketing activities including within the defined industry segment, in alignment to the given strategy, ensuring that the related product groups increase all relevant metrics in their selected market segments. Strategically identify and pursue upcoming projects that align with growth objectives and industry advancements. Align these efforts with an overarching strategy to boost metrics such as market share, customer satisfaction, and revenue across chosen market segments. BASIC QUALIFICATIONS Bachelor's degree in Engineering and/or Business related field, Master's preferred 10 years of professional experience working in engineering, manufacturing and/or sales Ability to inspire and guide teams towards achieving targets, fostering collaboration and a positive team spirit Willingness to travel up to 50% to engage with stakeholders, attend industry events and support business initiatives across regions PREFERRED QUALIFICATIONS Experience working with transformer systems and/or power related systems Experience working in and leading within matrix organization with oversight of multifunctional teams Strong proficiency in conducting market research and analysis to identify trends, customer needs and competitive landscape Experience with Salesforce, SAP and Microsoft tools Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. #J-18808-Ljbffr

The Vice President (VP) of Operations & Supply Chain will deploy the manufacturing operations, facilities, logistics, and supply chain strategy to support company growth. This executive will serve as a key member of the All Flex Solutions leadership team, reporting to the Chief Executive Officer (CEO). All Flex Solutions is a Granite Company, sharing the Granite Partners objective of 100-year sustainability. This is a fantastic opportunity for a leader who appreciates and embraces the entrepreneurial environment surrounding All Flex Solutions as well as the benefits and support of being a Granite Company. The VP of Operations & Supply Chain will collaborate with other leaders throughout the Granite community and serve as a member of the Lean & Operations Affinity and the Sustainability Affinity. The Position Reporting to the CEO, the successful candidate will be charged with planning, directing, and controlling the company's operations activities across four manufacturing plants in Northfield and Bloomington, Minnesota, to ensure a high performing organization that safely delivers low cost, high quality, consistent products. Operational excellence through the use of contemporary lean manufacturing and global supply chain management concepts is a critical focus area of the position. The VP of Operations & Supply Chain is a key position for the All Flex team, responsible for leading a world-class manufacturing approach that optimizes employee safety, customer satisfaction, quality, efficiency, employee relations, and performance measures. This individual will work collaboratively with other functions to align operational capabilities with short- and long-term customer needs in a growing market. The VP of Operations & Supply Chain is responsible for manufacturing, supply chain, facilities, and Environmental Health and Safety (EHS) with a continuous focus on improvement and efficiency. This position requires a strong, interactive leader who is fully competent in manufacturing systems and processes - from purchasing materials to forecasting to producing components and final assemblies to specific customer requirements. The role works closely with Engineering and Quality to drive manufacturing, facilities, and product improvements. The Operations team includes Plant Management, Supply Chain Management, EHS, and Continuous Improvement functions. The Operations team contributes to the overall success of the business by ensuring operational efficiency, compliance with regulations, a safe working environment, and a commitment to continuous improvement. Major elements of the VP of Operations & Supply Chain's responsibilities are to: Lead operations strategy and planning. Provide specific leadership and expertise for manufacturing, supply chain, facilities, and logistics-related objectives, including capacity planning, scheduling, and on-time delivery. Provide strategic and tactical guidance to ensure world-class supply chain operations that support forecasted and targeted sales growth, reduce operating costs, and ensure customer service needs are met or exceeded. Develop and implement a capital spending plan to achieve targeted growth, process improvements, lean initiatives, and cost savings in addition to addressing current maintenance and growth. Work with Engineering to enhance and maintain organizational focus on lean manufacturing efforts to ensure implementation of world-class technologies and practices. Assist and support new product development for design for manufacturability. Lead the Facilities & Maintenance team to ensure the existing plants and equipment run optimally and future growth is supported through plant and equipment expansions. Ensure that the Operations and Supply Chain departments are staffed with highly motivated, trained, and skilled professionals who contribute to the company's overall mission. Maintain effective working relationships with employees, at all levels and across all functions of the organization, as well as customers and suppliers. Promote diversity and inclusion to achieve innovative results through collaboration. Partner with HR to enable employee training and development programs that ensure that operations and supply chain teams are equipped with the latest skills, knowledge, and best practices, fostering a culture of continuous improvement, engagement, and retention, while maintaining high standards of performance. Lead and manage the Operations and Supply Chain teams through effective coaching, mentoring, and performance management, setting clear goals and expectations, providing regular feedback, and fostering a supportive environment that promotes professional growth and high performance. Maintain current certifications and compliance: AS9100, ISO 9001, MIL-PRF-31032/3 & MIL-PRF 31032/4, ITAR\JCP registered, RoHS compliance. Candidate Profile The VP of Operations & Supply Chain must be a proven, highly effective leader with well-honed business skills and a history of leading operations in a growing business. This key position requires a minimum of 10 years of operations and manufacturing leadership experience in a job shop manufacturing environment. The VP of Operations & Supply Chain must possess an understanding and passion for developing people, and a preferred candidate will possess an understanding of medical and defense industry standards for how PCBA interconnect flex circuits and Thermofoil heating solutions are produced. An undergraduate degree, ideally with a technical or business management focus is required; an advanced degree is desired. Qualified candidates will possess a strong operations and manufacturing background with a broad understanding of customer relations, product specifications, and market conditions that affect competitiveness when dealing with engineered products. Experience managing production in compliance within a Quality Management System, with certifications (QMAS, ISO, NadCap, IPC, etc.) and a proven track record of leading Lean manufacturing improvements, implementing and sustaining 5S, Six Sigma, Theory of Constraints (TOC), and Cell Manufacturing. Prior management experience is desired, as is a track record of achieving superior growth and profitability results within an industry. Exceptional leadership skills are essential, characterized by a drive to succeed through staff development. NetSuite (or broad ERP) experience is a significant plus, along with a proven ability to manage resources and schedules within the system. Additional qualifications include: Solid analytical and strategic skills in terms of operations strategy planning and implementation with the ability to lay out a long-term vision for the operation and to manage and implement to that vision and modify direction along the way as required. Strong knowledge of today's best practices in manufacturing, including lean manufacturing techniques. Demonstrated success implementing continuous improvement concepts. Experience in or demonstrated knowledge of supply chain functions from procurement (including international sourcing) to distribution is required, particularly the ability to reduce costs, improve customer service, and integrate processes across functional areas. Experience using ERP software and other analytical tools in a manufacturing environment; NetSuite experience is highly desirable. An understanding of manufacturing standard cost systems. A proven ability to drive a proactive safety culture. A track record of motivating and leading production teams of 300+ through a team of managers and supervisors. An understanding of quality systems and best practices for implementation; ISO 9001 experience is a plus. Additionally, this individual must have the capacity to collaborate with other leaders within All Flex and Granite Partners, taking advantage of resources throughout the organization and becoming an integral part of the overall team and serving the organization as a whole. Location All Flex Solutions is headquartered in Northfield, Minnesota, and has four Minnesota manufacturing facilities: one in Northfield and three in Bloomington. The VP of Operations & Supply Chain will be based in Bloomington. Working arrangements will include a mix of being onsite in both Bloomington and Northfield and travelling for industry and customer contacts. Compensation & Benefits We offer a competitive base salary in the $200,000 to $250,000 range, based on experience and qualifications, along with an annual bonus and the opportunity to participate in long-term incentives, including a stock appreciation rights (SARs) program. Beyond pay, our market-leading benefits are designed to support your wellbeing. These include medical, dental, vision, and life insurance, as well as short- and long-term disability coverage. We also provide a health savings account with company match, a retirement plan with employer contributions through Vanguard, and access to the Granite Assistance Fund for support when it's needed most. We value time for rest and personal growth, offering generous paid time off, including volunteer time off and paid holidays.

PURPOSE The Senior Director, Cyber Security Enablement & Secure DevOps leads a global team responsible for developing, implementing, and maturing a broad set of specialized areas within cyber security including Application Security, SecDevOps, Security Engineering, Cloud Security, and Vulnerability Detection and Assessment. Key responsibilities include: leads the implementation of security within the software development and IT build lifecycle, focusing on integrating security into CI/CD pipelines, collaborates with development and operations teams to foster a culture of security and enhance security posture, oversees the deployment and execution of enterprise security controls, determines risk and exposure of security gaps and provides guidance to key stakeholders. DUTIES AND RESPONSIBILITIES Build, oversee, and maintain an enterprise Secure DevOps program aligned with business, technology, and security goals, embedding security into the software development lifecycle and enabling secure and resilient development of applications and infrastructure Build, oversee, and maintain the Cyber Enablement organization that provides hands‑on security execution, security risk management, governance and compliance services for Global Payments entities (business units) Design and implement processes to embed security into every stage of the software development lifecycle (SDLC) and CI/CD pipelines Drive and lead the automation of security processes and controls, testing (SAST, DAST, etc.), and compliance checks to make security efficient and consistent Identify, evaluate, and mitigate security risks and vulnerabilities in applications and infrastructure Support security incident response activities from detection to resolution, including post‑incident analysis and lessons learned Foster a strong security culture by working closely with development and operations teams, providing guidance on secure coding practices, design principles, and sound controls Develop and maintain metrics to monitor and report on the effectiveness of security controls, processes, and measure the performance of the program Build and prepare updates and/or reports to advise senior leadership on security posture, issues and risks, and overall state of the program Ensure compliance with regulatory requirements, industry standards, and best practices, such as NIST, PCI, and SOC. Retain deep expertise in safeguarding sensitive data, systems, and networks against ever‑evolving cyber threats and collaborate closely with executive leadership, IT teams, and other stakeholders to ensure the confidentiality, integrity, and availability of information assets. Stay updated on emerging threats, vulnerabilities, and industry trends, and proactively recommend and implement appropriate security measures. Build and manage an operating model that promotes employee growth and accountability, effective delivery of security and processes that support the vision, mission, strategy and values of the Cyber Security, Technology Services and Global Payments Enterprise Communicate with all levels of management related security risks, effectiveness, completeness and needs of the program Build and maintain strong relationships with key stakeholders, establishing a culture of engagement Demonstrate principled leadership, sound business ethics and consistency among principles, values and behavior Not an exhaustive list; other duties as assigned QUALIFICATIONS Bachelor's degree in Computer Science, Information Systems, or a related field; or over 15+ years industry experience in related roles. 10+ years of progressive experience in enterprise information security, with a focus on financial organizations and global operations. Proven experience in leadership roles Deep understanding of the software development lifecycle and CI/CD practices. Expertise in security tools for static analysis (SAST), dynamic analysis (DAST), software composition analysis (SCA), and more. Strong knowledge of cloud security (AWS, Azure, GCP) and infrastructure as code (IaC). Experience with container security technologies like Kubernetes. Strong understanding of security frameworks and standards (e.g., PCI DSS, NIST, ISO 27001, SOC) Demonstrated experience in leading security controls risk assessments and remediation efforts, application security, and vulnerability management Excellent leadership and people management skills, with the ability to build and motivate high‑performing teams. Strong analytical and problem‑solving skills, with the ability to make sound decisions in complex and fast‑paced environments. Excellent communication and interpersonal skills to promote security across diverse teams. Exceptional communication and stakeholder management skills, with the ability to effectively interact with executives and technical teams #J-18808-Ljbffr

Canopy Life International empowers vulnerable children from rural Kenya to become Godly, innovative leaders who create solutions and businesses that lift others out of poverty. Through a transformative boarding school experience, we cultivate leaders who think critically, act innovatively, lead with servant hearts, and remain rooted in Christ. Founded in 2015, we currently serve 50 students in grades 8, 9, and 12, as well as recent high school graduates. Location: Atlanta, GA (Hybrid) Reports to: Executive Director PURPOSE OF THE ROLE The COO ensures that Canopy Life's vision is realized through operational excellence and strategic execution. This role provides the day-to-day leadership that allows the Executive Director to focus on vision, strategy, and growth. The COO translates high-level ideas into actionable plans, ensures organizational follow-through, and fosters a culture of clarity, accountability, and sustainable impact. They are both a strategic partner and operational leader, balancing big-picture thinking with the structure needed for long-term success. IDEAL CANDIDATE The ideal candidate is a decisive, forward-thinking problem solver with a passion for turning vision into action. They are: • Highly self-managed, resilient, and adaptable in a dynamic, cross-cultural environment. • An effective communicator and trust builder who fosters team cohesion. • A strong planner and organizer who excels at executing strategy with clarity. • A conceptual thinker and continuous learner who anticipates challenges and drives innovation. • A leader of leaders, skilled in mentoring, conflict resolution, and staff development. KEY RESPONSIBILITIES Organizational Leadership & Strategy • Oversee Finance and Programs, ensuring seamless coordination. • Drive strategic planning and ensure alignment with the Executive Director's vision. • Build infrastructure and systems to support growth, including a $2M+ budget and expanded donor base. • Provide analytical insights and internal reporting to support decision-making. • Work closely with the U.S. and Kenyan boards to maintain alignment. 2. Operational Management & Compliance • Ensure adherence to policies, internal controls, and financial best practices. • Monitor progress against the strategic plan and provide regular updates to leadership. • Maintain compliance with nonprofit regulations, audits, tax filings, and reporting requirements. • Manage financial operations, including budget oversight, resource allocation, and fiscal accountability. • Oversee key leadership roles, including the Controller (Finance) and Campus Director (Kenya: programs). • HR oversight including HR policies, benefits, staff recruiting and retention. • Establish staff development plans, set performance goals, and oversee annual reviews. • Support grant reporting and operational alignment between the U.S. and Kenya. • Oversee financial planning, forecasting, and resource stewardship. • Manage financial collaboration with the Kenyan team, including wire transfers and budget reports. • Strengthen the partnership with Kenyan leadership through a Master Grant Agreement. • Represent Canopy Life externally as needed, fostering relationships with key stakeholders. QUALIFICATIONS • 5+ years of senior management experience in a high-growth organization, preferably in nonprofit leadership. • Experience in nonprofit finance, compliance, and strategic planning. • Prior work experience in Kenya or East Africa strongly preferred. • Proven ability to lead through change, mentor teams, and foster accountability. • Strong problem-solving skills, conflict resolution expertise, and cross-cultural competency. • Ability to think both strategically and tactically, ensuring seamless execution. • Passion for Canopy Life's mission and a commitment to faith-driven leadership. • Willingness to travel internationally multiple times per year. Recruitment Process To Apply, send cover letter and Resume to ******************************* #J-18808-Ljbffr

IDR is seeking a Director of Operations to join a reputable legal services organization in Columbus, GA. This role offers the opportunity to lead and streamline daily operations, oversee a dedicated team, and implement innovative technology solutions within a dynamic firm environment. Position Overview for the Director of Operations: Manage and oversee administrative tasks, including scheduling appointments, coordinating meetings, and maintaining office supplies Work closely with the management team to lead the organization towards reaching goals Manage the office calendar and schedule client meetings and court appearances Coordinate and track case files and key performance indicators throughout the firm Oversee daily operations across intake, case management, litigation support, and billing processes Requirements for the Director of Operations: Bachelor's degree in Business Administration, Management, or related field 5+ years of progressive operations leadership experience Ability to work five days a week in Columbus, GA office Proven success managing teams across multiple functions Proficiency with standard technology platforms or CRM systems What's in it for you? Performance-based bonuses Comprehensive health, dental, vision insurance 401(k) with company match Generous PTO and professional development support Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row

A leading technology company in Atlanta is seeking a Champion to operationalize AI-assisted development. This role involves upskilling engineers through workshops and implementing AI coding tools effectively. Candidates should have extensive software engineering experience and hands-on knowledge of AI tools. The company promotes a hybrid work model with a collaborative environment focused on innovation and growth opportunities for passionate individuals. #J-18808-Ljbffr

Active Central Minnesota is seeking a mission-driven, operationally skilled Race Director to lead the design, planning, and execution of our region's premier community wellness events-including the CentraCare Earth Day Run, the Buffalo Graniteman Triathlon, and the Big Lake Graniteman Triathlon, all held in Central Minnesota. This is a key management role responsible for ensuring that every event delivers an exceptional, safe, and community-centered experience. The Race Director serves as the operational hub of a complex ecosystem of paid event staff, volunteers, sponsors, medical teams, municipal agencies, and event-day participants. If you are energized by community building, logistical orchestration, and delivering events that inspire thousands toward healthier living, we invite you to explore this opportunity. The Opportunity The Race Director will lead the full lifecycle of our flagship event portfolio: CentraCare Earth Day Run, April 17-18 - St. Cloud, MN Buffalo Graniteman Triathlon, June 7 - Buffalo, MN Big Lake Graniteman Triathlon, August 1 - Big Lake, MN Roles and Responsibilities Event planning Race management Participant experience Guiding a Race Announcer Guiding a Race Timing Company Guiding a Course Manager Guiding a Volunteer Coordinator Guiding a Registration Coordinator Guiding a core volunteer team Community engagement Expense management and budget reporting This role requires a blend of project manager, operations leader, race-day general, community ambassador, and ecosystem orchestrator. The Engagement Level The Earth Day Run Series requires an estimated 600 to 800 hours per year, with 400 to 600 of those hours concentrated in the January 1 through April 30 range and the remainder allocated to planning and preparation during the off season. The Graniteman Triathlons require an estimated 300 to 350 hours each per year, with those hours likewise concentrated in the 3 to 4 months prior to each event. Qualifications Experience 3+ years in race management, event production, public events, or related fields. Demonstrated track record leading complex, multi-stakeholder projects. Experience managing volunteers or teams in dynamic, public-facing environments. Skills & Competencies Strong organizational and project management skills. Ability to lead with calmness, clarity, and confidence in high-pressure moments. Effective communicator with the ability to build trust across diverse groups. Comfortable working outdoors, problem-solving in real time, and leading hands-on operations. Proficiency with registration software, planning tools, and digital communication platforms. Other Requirements Availability for early mornings, evenings, and weekends surrounding event operations. Valid driver's license and reliable transportation. Compensation and Job Sharing Note Active Central MN prefers to hire a Race Director who would manage all 3 events, though is also open to hiring 2 Race Directors with one managing the Earth Day Run Series and the other managing the Buffalo and Big Lake Triathlons. The compensation range includes approximately $40,000 for managing the Earth Day Run event, and approximately $15,000 for managing the 2 triathlons. Compensation will be set to match professional experience. This event-oriented position does not provide employee benefits. Why This Role Matters Your work will bring thousands of people together each year to celebrate health, resilience, and community. You'll shape the future of Minnesota's signature endurance events and contribute to a legacy of active living across the region. How to Apply If you're excited to lead some of Minnesota's most beloved community races, we'd love to meet you. Apply directly via LinkedIn.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. VP, Renewal Management At Genesys, we are transforming customer experience through empathy, AI innovation, and human-centered technology. The Vice President of Renewal Management will lead the regional U.S. organization to optimize renewal rates, maximize customer retention, predict recurring revenue, and ensure long-term customer lifetime value across the Genesys subscription portfolio. This leader will drive strategic execution, innovation, and team excellence while collaborating across Customer Success, Sales, and Operations to achieve world-class customer outcomes. Responsibilities / Job Duties Regional Strategy and Leadership: Define and execute the regional renewal strategy aligned with global vision, Experience as a Service principles, commercial initiatives, and regional market dynamics. Translate corporate goals into actionable plans that deliver measurable outcomes. Forecasting and Renewal Predictability: Partner with Customer Success Management to forecast renewal rates accurately by month, quarter, and year. Identify risks and remediation paths while driving data-informed predictability and trend awareness. Retention and Expansion Ownership: Own and exceed net revenue retention, gross renewal, and expansion revenue goals across all customer segments. Establish cadence to assess attrition risks, pricing trends, and actionable insights by platform and geography. Customer Value Advocacy: Champion a customer-first renewal approach that ensures seamless experiences and measurable business value. Reinforce Genesys' commitment to empathy-driven, outcome-focused engagement. Innovation and Automation: Lead initiatives that leverage AI and automation to increase efficiency, predictability, and scalability in renewal operations. Ensure renewal economics align with customer value realization based on product adoption and utilization insights. Operational Health and Organizational Growth: Build and maintain a high-performance, inclusive culture rooted in accountability, learning, and operational excellence. Drive leadership succession planning, performance enablement, and capability building across the team. Cross-Functional Orchestration: Collaborate with Sales, Customer Success, Finance, Deal Support, Legal, Product, and Operations leaders to integrate renewals into the broader customer lifecycle strategy. Enable alignment that drives both expansion or migration opportunities. Global Leadership Participation: Contribute to global renewal transformation initiatives and best-practice sharing across global peers and operations. Required Qualifications Bachelor's degree in business, finance, a related field or equivalent experience. 12+ years of experience leading enterprise-level recurring revenue operations Proven track record of achieving and exceeding renewal and retention targets Skilled in renewal forecasting, data analysis, and risk management Passionate about customer success, long-term value creation, with a strong understanding of the Customer Experience (CX) industry and technologies Exceptional communication, relationship-building, and executive presentation skills Flexible across global time zones with strong cross-cultural collaboration skills Strategic thinker with a hands-on approach to process execution, and problem-solving in a high-performance culture. Inspirational partner who unites teams and executives around strategic goals, fostering trust, respect, and cross-functional unity. Proficient in PowerPoint, Excel, Word, Salesforce, Tableau, and collaboration platforms #LI-AR1 #LI-Remote Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $179,300.00 - $333,100.00 Benefits: Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. VP, Renewal Management At Genesys, we are transforming customer experience through empathy, AI innovation, and human-centered technology. The Vice President of Renewal Management will lead the regional U.S. organization to optimize renewal rates, maximize customer retention, predict recurring revenue, and ensure long-term customer lifetime value across the Genesys subscription portfolio. This leader will drive strategic execution, innovation, and team excellence while collaborating across Customer Success, Sales, and Operations to achieve world-class customer outcomes. Responsibilities / Job Duties * Regional Strategy and Leadership: Define and execute the regional renewal strategy aligned with global vision, Experience as a Service principles, commercial initiatives, and regional market dynamics. Translate corporate goals into actionable plans that deliver measurable outcomes. * Forecasting and Renewal Predictability: Partner with Customer Success Management to forecast renewal rates accurately by month, quarter, and year. Identify risks and remediation paths while driving data-informed predictability and trend awareness. * Retention and Expansion Ownership: Own and exceed net revenue retention, gross renewal, and expansion revenue goals across all customer segments. Establish cadence to assess attrition risks, pricing trends, and actionable insights by platform and geography. * Customer Value Advocacy: Champion a customer-first renewal approach that ensures seamless experiences and measurable business value. Reinforce Genesys' commitment to empathy-driven, outcome-focused engagement. * Innovation and Automation: Lead initiatives that leverage AI and automation to increase efficiency, predictability, and scalability in renewal operations. Ensure renewal economics align with customer value realization based on product adoption and utilization insights. * Operational Health and Organizational Growth: Build and maintain a high-performance, inclusive culture rooted in accountability, learning, and operational excellence. Drive leadership succession planning, performance enablement, and capability building across the team. * Cross-Functional Orchestration: Collaborate with Sales, Customer Success, Finance, Deal Support, Legal, Product, and Operations leaders to integrate renewals into the broader customer lifecycle strategy. Enable alignment that drives both expansion or migration opportunities. * Global Leadership Participation: Contribute to global renewal transformation initiatives and best-practice sharing across global peers and operations. Required Qualifications * Bachelor's degree in business, finance, a related field or equivalent experience. * 12+ years of experience leading enterprise-level recurring revenue operations * Proven track record of achieving and exceeding renewal and retention targets * Skilled in renewal forecasting, data analysis, and risk management * Passionate about customer success, long-term value creation, with a strong understanding of the Customer Experience (CX) industry and technologies * Exceptional communication, relationship-building, and executive presentation skills * Flexible across global time zones with strong cross-cultural collaboration skills * Strategic thinker with a hands-on approach to process execution, and problem-solving in a high-performance culture. * Inspirational partner who unites teams and executives around strategic goals, fostering trust, respect, and cross-functional unity. * Proficient in PowerPoint, Excel, Word, Salesforce, Tableau, and collaboration platforms #LI-AR1 #LI-Remote Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $179,300.00 - $333,100.00 Benefits: * Medical, Dental, and Vision Insurance. * Telehealth coverage * Flexible work schedules and work from home opportunities * Development and career growth opportunities * Open Time Off in addition to 10 paid holidays * 401(k) matching program * Adoption Assistance * Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Job Summary As the Director, Professional Services Consulting at Genesys, you will lead a dynamic organization that delivers strategic consulting, implementation, and engagement success for our clients. You will play a pivotal role in shaping the Professional Services strategy, driving customer adoption, and ensuring operational excellence across complex, high-impact projects. This position requires a visionary leader who excels in cross-functional collaboration, client engagement, and business growth. At Genesys, we are transforming the customer experience landscape with empathy, AI innovation, and global impact. Joining Genesys means becoming part of a global team that's redefining how companies engage with their customers. Key Responsibilities Strategic Leadership Provide strategic direction for the Professional Services Consulting team to ensure high-quality delivery, customer success, and profitability. Define and execute engagement success strategies that drive measurable client value and business outcomes. Partner with executive leadership to align consulting strategies with Genesys' organizational goals. Identify and develop new business opportunities within active client engagements to promote expansion and adoption. Drive continuous innovation in delivery frameworks, methodologies, and client engagement models. Team Leadership and Development Lead and mentor a matrixed team of consulting and engagement professionals to deliver outstanding client experiences. Build a culture of performance, accountability, and collaboration that reinforces Genesys' values. Implement best practices and establish consistent delivery standards across global teams. Communicate effectively with internal stakeholders and client executives to ensure shared understanding and alignment on project goals. Client Success and Relationship Management Serve as the senior point of contact for executive-level client relationships. Guide the team in designing and delivering high-impact consulting engagements that exceed client expectations. Oversee client adoption, retention, and expansion strategies to drive long-term success. Participate in strategic business reviews and provide executive-level insights to strengthen client partnerships. Cross-Functional Leadership Collaborate with Sales, Product, and Customer Success to deliver cohesive customer experiences. Partner with Delivery Management for resource planning, operational excellence, and delivery optimization. Contribute to product strategy by providing client insights and feedback from the consulting perspective. Drive cross-functional initiatives that improve efficiency, innovation, and customer outcomes. Required Qualifications Bachelor's degree in Business, Computer Science, or a related field. 8+ years of progressive experience in Professional Services, consulting, or enterprise technology. Minimum 5 years of people management experience, including leadership in a matrixed organization. Proven ability to build, scale, and manage high-performing client-facing teams. Strong business and financial acumen, with experience in project budgeting and profitability management. Exceptional communication and executive presentation skills. Demonstrated success in defining and executing strategic growth and customer engagement plans. Experience within enterprise software or SaaS Professional Services environments. Ability to travel as required to support business needs. Preferred Qualifications Master's degree in Business Administration or related field. Proven record of driving multimillion-dollar services revenue growth. Experience in consulting leadership or enterprise transformation programs. Strong background in change management and organizational development. Leadership Competencies Strategic Vision and Execution Team Building and Development Executive Stakeholder Management Business Analytics and Financial Acumen Change Management Client Relationship Management Cross-functional Collaboration Innovation and Problem Solving Impact and Success Metrics Achieved revenue and profitability growth targets. High client satisfaction and retention scores. Delivery excellence across all consulting engagements. Documented process improvements and innovation initiatives. High employee engagement and retention within Professional Services Consulting. At Genesys, we embrace empathy, work together as one team, and go big in everything we do. If you are a strategic, client-focused leader ready to make an impact, join us to shape the future of customer experience through innovative Professional Services consulting. Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $146,300.00 - $271,700.00 Benefits: Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Raba Kistner, Inc. is a premier Engineering Consulting and Program Management firm. Our purpose is to build a better and more sustainable world for our employees, their families, our clients, and the communities we serve. Our Core Values are: Community “We care for our communities” Integrity “We act with integrity” Passion “We infuse passion into everything we do” Quality “We believe quality comes from a culture of innovation and continuous improvement” Growth “We dedicate ourselves to personal and business growth” Raba Kistner is seeking a dependable Vice President to join our Infrastructure team in the Decatur, GA. Under direction, responsible for managing financial, business development, personnel, service delivery, and quality for corporate services involving engineering service. Other duties include: Develop budgets, monitor attainment, pursue receipt of revenues, and oversee expenditures to achieve corporate goals. Manage risks in the execution of services decreasing exposure to litigation, unauthorized scope creep, and out of scope performance. Provide quarterly and annual revenue projections and monitor achievement of goals. Develop and maintain relationships with current and prospective clients. Lead, or participate in, regional office business development programs. Prepare, assist in preparing and/or approve proposals and qualification statements. Act as consultant to departments, project managers, and regional office principles. Serve as Project Manager, Project Principle or Project Director. Implement and oversee compliance with administrative activities including human resources, training programs, and health and safety. Plan, schedule, coordinate, monitor and report on service delivery to clients. Identify needs for, and evaluate development of, personnel competency. Review implementation of established procedures and implement preventive and corrective actions for compliance. Follow established, and assist with development of, processes to assure cost-effective application of technologies and services. Initiate and support quality management activities and performance management measures to provide high quality services. Protect RKI's confidential financial, business and marketing plans, financial records, and tactical and strategic operating plans. Establish a positive and progressive culture within the RKI office and project locations that maximizes overall corporate performance and staff development. Technical and professional development of staff. Maintenance of license and/or certifications at the time of employment or obtained during employment. Interpret, organize, execute, and coordinate assignments. Review procedures of assigned supervisors and/or their direct reports and clarify procedures. Assign work priority tasks to assigned direct reports. Perform other duties as assigned. Qualifications Bachelor's degree in related field. P.E. License in applicable state, or if out of state must obtain P.E. license in applicable state within 6 months of hire. Twenty-five (25) years progressively responsible experience in transportation engineering with fifteen (15) years of experience in personnel, service delivery, and financial management. Must possess a valid driver's license within the applicable jurisdiction and meet firm's auto insurability requirements. Good oral and written communications skills and ability to maintain effective working relationships with internal and external personnel. Intermediate in Microsoft Office (Word, Excel, PowerPoint, Outlook). Able to travel to project sites and maneuver over rough and uneven terrain. The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. While performing the functions of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle or feel, reach with hands and arms and drive vehicle short and/or long distances; continuously talk or hear and taste or smell; occasionally, climb or balance, stoop, kneel, crouch, or crawl, and lift and/or move up to 25 pounds with or without assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually loud. May be occasionally exposed to work in high, precarious places, fumes or airborne particles, toxic or caustic chemicals, wet or humid conditions, extreme cold, extreme heat, risk of electrical shock, risk of radiation, and vibration. Regularly work near moving mechanical parts and outdoor weather conditions. This position may require protracted or irregular hours. Flexibility to work irregular hours is necessary due to client needs. Work responsibilities may require out of town travel to Raba Kistner offices, client offices and project locations. EOE/Disabled/Veteran Drug Free Workplace

GAINS is a leading provider of cloud Supply Chain solutions based in downtown Chicago. As part of the Francisco Partners portfolio of specialized companies, we are rapidly growing and expanding our global teams to drive innovation, deliver customer value, and accelerate market leadership. Supply chain volatility has made it difficult for businesses to plan and keep their customer promises. GAINS helps companies address these challenges with innovative solutions leveraging proven AI and ML techniques. Our team of industry and technology experts rapidly delivers transformational value resulting in sustainable and measurable ROI-based impact for our global customers. If you are a technology enthusiast who wants to make an impact, then GAINS is for you. Role and Responsibilities: Scale and lead the Engineering, DevOps, and Application Engineering teams. Build a world-class engineering organization that engineers relish being a part of. Grow our engineering teams by coaching and mentoring our current leaders - inspire them with a compelling vision & strategy and recruit additional top talent. From a technology perspective, play a central role, working closely with the CEO, in driving overall technical vision and direction regarding tech stack and platform architecture/evolution. Lead the company's technology roadmap and ensure that the platform is scalable, reliable, and secure. Flawless execution; streamline and drive transparency, efficiency, and cohesion in the engineering organization. Ensure visibility and predictability around engineering processes, systems, etc. Execution on defined roadmap. Empower members of the team; Lead, mentor, and elevate the skills and capabilities of the team, and ensure retention of talent. Recruit and develop top talent within the US and internationally. Maintain and optimize budgets to meet goals. Administer, monitor, and deploy large scale systems and service solutions on Azure Build a comprehensive infrastructure strategy and roadmap to standardize and upgrade global infrastructure and operational services in alignment with business objectives and strategy. Establish scalable infrastructure platforms, robust asset management processes, and customer delighting service delivery programs. Drive business value creation through technology, process, and service management. Increase user productivity and collaboration. Key Requirements: 10+ years' experience managing high performance engineering teams of more than 20 engineers, including managers Experience defining, developing, and delivering scalable, end-to-end cloud-based B2B or B2B2C SaaS, PaaS and/or Marketplace products. Player/coach mentality with the ability to roll up their sleeves Experience leading a product migration Proven track record of building/scaling strong engineering teams with a culture of high productivity, excellent morale, and low turnover in complex and evolving environments. Expert knowledge of modern engineering concepts and techniques, including agile development methodologies such as Scrum. Direct experience building, leading, and driving results with offshore development teams. Experience delivering successful software projects on time and on budget Superb communication skills - You should be able to cultivate strong working relationships, communicate effectively, write meticulously, and give outstanding presentations Able to think strategically and see the big picture Experience structuring teams to align with company objectives, and measuring their performance We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, national origin, age, sex, gender identity, sexual orientation, disability, marital status, domestic partner status, veteran status or medical condition. We encourage people from all backgrounds to apply.

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. We are looking for a technologist and proven leader that is equally passionate about large scale distributed systems and leveraging architecture as a discipline that can accelerate business scale for a large and growing customer base. We believe cultivating a culture that embraces collaboration, creativity, and learning sets us up for success. You will be expected to participate in customer facing and industry engagements that yield input into our technology vision and strategy. You will report to the CTO and play a key role in working across the Engineering and Product organizations to drive alignment on design patterns, standardization and best practices to support the business.. If you are technical, creative, future focused, and excited about fostering an environment amongst our teams that helps create avenues for success and learning, then this is a great opportunity for you. **PagerDuty's Vision for Architecture** We believe sound architecture oriented thinking can help teams produce great products that deliver value and delight our customers. Striving for creative, pragmatic, and high quality enables us to deliver faster to market and maintain our brand promise of reliability. **How You Impact Our Vision:** + Lead technology strategy that influences across multiple products, teams, and geographies + Driving and promoting reliability engineering strategy and best practices + Lead design reviews to ensure scalable and reliable systems + Stay close to technology with a hands on approach + Be future focused by incorporating corporate strategy, customer needs, industry trends, and technology together + Actively participate across engineering, product and corporate strategy teams that not only result in successful outcomes for our customers but also in operational excellence + Act as coach and mentor to our Staff+ engineers + Promote a culture of creativity, learning, and collective success resulting in a technology and architecture roadmap that delivers on business outcomes + Bring a pragmatic approach to technology driven decisions and investments + Ability to participate quickly in teams at both architecture design and implementation **Requirements:** + Demonstrated experience in a similar role and capacity with distributed systems operating in cloud environments + Strong leadership skills that showcases by leading through influence across functional and organization boundaries + Experience in driving architecture throughout a product portfolio across a diverse technology organization + Experience in establishing, driving, standardizing reliability engineering practices + Excellent communications skills to engage with both business and technical audiences + Proven track record of innovative, creative, and results driven outcomes + Extensive experience with architecting and developing large scale distributed systems and developing enterprise level technology roadmaps + Experience with cloud platforms (e.g., AWS, Azure, or GCP) + Experience working with team members across various geographies + Experience in evaluating talent and products in mergers and acquisitions **Hesitant to apply?** We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** ! **Where we work** PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in: **Location restrictions:** **Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia **Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon **United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming _Candidates must reside in an eligible location, which vary by role._ **How we work** Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. **What we offer** As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** . **Your package may include:** + Competitive salary + Comprehensive benefits package + Flexible work arrangements + Company equity* + ESPP (Employee Stock Purchase Program)* + Retirement or pension plan* + Generous paid vacation time + Paid holidays and sick leave + Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO + Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* + Paid volunteer time off: 20 hours per year + Company-wide hack weeks + Mental wellness programs *Eligibility may vary by role, region, and tenure **About PagerDuty** PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram. **Additional Information** PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. We are looking for a technologist and proven leader that is equally passionate about large scale distributed systems and leveraging architecture as a discipline that can accelerate business scale for a large and growing customer base. We believe cultivating a culture that embraces collaboration, creativity, and learning sets us up for success. You will be expected to participate in customer facing and industry engagements that yield input into our technology vision and strategy. You will report to the CTO and play a key role in working across the Engineering and Product organizations to drive alignment on design patterns, standardization and best practices to support the business.. If you are technical, creative, future focused, and excited about fostering an environment amongst our teams that helps create avenues for success and learning, then this is a great opportunity for you. **PagerDuty's Vision for Architecture** We believe sound architecture oriented thinking can help teams produce great products that deliver value and delight our customers. Striving for creative, pragmatic, and high quality enables us to deliver faster to market and maintain our brand promise of reliability. **How You Impact Our Vision:** + Lead technology strategy that influences across multiple products, teams, and geographies + Driving and promoting reliability engineering strategy and best practices + Lead design reviews to ensure scalable and reliable systems + Stay close to technology with a hands on approach + Be future focused by incorporating corporate strategy, customer needs, industry trends, and technology together + Actively participate across engineering, product and corporate strategy teams that not only result in successful outcomes for our customers but also in operational excellence + Act as coach and mentor to our Staff+ engineers + Promote a culture of creativity, learning, and collective success resulting in a technology and architecture roadmap that delivers on business outcomes + Bring a pragmatic approach to technology driven decisions and investments + Ability to participate quickly in teams at both architecture design and implementation **Requirements:** + Demonstrated experience in a similar role and capacity with distributed systems operating in cloud environments + Strong leadership skills that showcases by leading through influence across functional and organization boundaries + Experience in driving architecture throughout a product portfolio across a diverse technology organization + Experience in establishing, driving, standardizing reliability engineering practices + Excellent communications skills to engage with both business and technical audiences + Proven track record of innovative, creative, and results driven outcomes + Extensive experience with architecting and developing large scale distributed systems and developing enterprise level technology roadmaps + Experience with cloud platforms (e.g., AWS, Azure, or GCP) + Experience working with team members across various geographies + Experience in evaluating talent and products in mergers and acquisitions **Hesitant to apply?** We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** ! **Where we work** PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in: **Location restrictions:** **Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia **Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon **United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming _Candidates must reside in an eligible location, which vary by role._ **How we work** Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. **What we offer** As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** . **Your package may include:** + Competitive salary + Comprehensive benefits package + Flexible work arrangements + Company equity* + ESPP (Employee Stock Purchase Program)* + Retirement or pension plan* + Generous paid vacation time + Paid holidays and sick leave + Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO + Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* + Paid volunteer time off: 20 hours per year + Company-wide hack weeks + Mental wellness programs *Eligibility may vary by role, region, and tenure **About PagerDuty** PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram. **Additional Information** PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. We are looking for a technologist and proven leader that is equally passionate about large scale distributed systems and leveraging architecture as a discipline that can accelerate business scale for a large and growing customer base. We believe cultivating a culture that embraces collaboration, creativity, and learning sets us up for success. You will be expected to participate in customer facing and industry engagements that yield input into our technology vision and strategy. You will report to the CTO and play a key role in working across the Engineering and Product organizations to drive alignment on design patterns, standardization and best practices to support the business.. If you are technical, creative, future focused, and excited about fostering an environment amongst our teams that helps create avenues for success and learning, then this is a great opportunity for you. PagerDuty's Vision for Architecture We believe sound architecture oriented thinking can help teams produce great products that deliver value and delight our customers. Striving for creative, pragmatic, and high quality enables us to deliver faster to market and maintain our brand promise of reliability. How You Impact Our Vision: Lead technology strategy that influences across multiple products, teams, and geographies Driving and promoting reliability engineering strategy and best practices Lead design reviews to ensure scalable and reliable systems Stay close to technology with a hands on approach Be future focused by incorporating corporate strategy, customer needs, industry trends, and technology together Actively participate across engineering, product and corporate strategy teams that not only result in successful outcomes for our customers but also in operational excellence Act as coach and mentor to our Staff+ engineers Promote a culture of creativity, learning, and collective success resulting in a technology and architecture roadmap that delivers on business outcomes Bring a pragmatic approach to technology driven decisions and investments Ability to participate quickly in teams at both architecture design and implementation Requirements: Demonstrated experience in a similar role and capacity with distributed systems operating in cloud environments Strong leadership skills that showcases by leading through influence across functional and organization boundaries Experience in driving architecture throughout a product portfolio across a diverse technology organization Experience in establishing, driving, standardizing reliability engineering practices Excellent communications skills to engage with both business and technical audiences Proven track record of innovative, creative, and results driven outcomes Extensive experience with architecting and developing large scale distributed systems and developing enterprise level technology roadmaps Experience with cloud platforms (e.g., AWS, Azure, or GCP) Experience working with team members across various geographies Experience in evaluating talent and products in mergers and acquisitions Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts! Where we work PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site. Your package may include: Competitive salary Comprehensive benefits package Flexible work arrangements Company equity* ESPP (Employee Stock Purchase Program)* Retirement or pension plan* Generous paid vacation time Paid holidays and sick leave Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* Paid volunteer time off: 20 hours per year Company-wide hack weeks Mental wellness programs *Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site and @pagerduty on Instagram. Additional Information PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

Yes Region: Americas Country: USA The Global Business Unit Director is responsible to manage a team of multiple global program managers / Customer Focus Team leads or a group of customers sub-division, or manage a significant or strategic account in our growing Connectivity and Cloud Solutions business. Additionally, this role provides collaborative support to Sales and Business Development for new and competitive business quotes for manufacturing, product solutions, repair or design services. The Director is responsible to manage the overall relationship with a group of customers including, but not limited to, the following responsibilities: + Contract and commercial management + Account profitability and financial performance + Overall Customer Satisfaction + Developing and executing Account Plans for growth + Pricing and quoting (supervising activities from Sales, SCM, Quoting and CFT) + Identifying customer needs and expectations and opportunities for growth + Supporting Sales and Business Development for new and competitive business quotes + Coordination of new program introductions and product transfers between sites **The ideal candidate is in the Houston area.** **Ideal Experience** + Relevant experience in leading account engagements with responsibility for customer satisfaction, contract negotiation, commercial management, financial performance and team leadership. + Working knowledge of EMS/JDM/ODM business engagement models. + Experience in working with contemporary supply chain management principles, practices and buying behaviors. + Demonstrated ability to achieve financial performance objectives in both revenue and profit. + Comfort with key operational and financial metrics; with a track record of always knowing your numbers + Significant experience with information and management systems-not just planning them but implementing and adapting them to be meaningful in achieving superior results in complex operations + Five years experience in Account Management, Bus. Dev related roles with a proven track record + Able to successfully mentor and motivate a geographically dispersed and culturally diverse organization in a fast-paced, demanding, volatile business environment + Strategic thinking combined with a capability to deep-dive day to day tactical operational issues as required. Ability to think quickly, learn rapidly and make fast decisions + Strong analytical skills with the ability to challenge and make decisions based on limited data + Ability to manage complexity across multiple organizations and product lines + Hardware manufacturing, preferably with EMS background. Multi-Geo Site Ops and P&L Responsibility is a plus + Hardware Procurement, OEM experience is preferred **Detailed Description** Will typically manage a customer portfolio or sub-division with & $100M plus annual revenue. The relationships will be complex in nature with interfaces to several different customer functional CLS sites. The Director will act as the primary executive interface on all commercial areas & operates freely within the objectives set by the Division. Provides direct & indirect supervision to all subordinate staff involved in support of each customer under the director's ownership. This includes long-term planning, objective setting, policy formation, interpretation & management while providing latitude & discretion to subordinates. Accountable for projects or programs on a multi-site and global basis. Has overall commercial accountability for global BUs. Work requires investigating & resolving a wide variety of highly unusual conditions that carry long-term implications. Requires developing new strategies, policies, practices, methods, programs or techniques & utilizing them to analyze & interpret difficult problems or situations &/or establishing new strategic direction that is site/multi-site specific. Participates with other senior managers to establish strategic plans & objectives. Has overall responsibility for planning, budgeting, implementing & maintaining costs, methods and extended support team locally and centrally. Makes final decisions on administrative & operational matters in the area of responsibility to ensure achievement of objectives. Directs & controls directly or indirectly the activities of a cross functional team. through several local managers. Assigns objectives, reviews performance & approves employee compensation where appropriate, coaches for improved performance. Regularly interacts with exec &/or major customers. Interactions normally involve controversial situations, customer negotiations, or influencing & persuading other senior level managers. May represent the organization in public speaking venues and trade events. Acts as the primary interface between the customer & the company for managing specific programs to achieve planned objectives. Works with the site teams to plan & monitor activities to ensure that product deliveries & quality meet requirements & that projects/programs are on schedule. Projects/programs include: MRP volumes & commitments, new product development support, manufacturing readiness reviews & contract execution. Coordinates & hosts regular (as needed) program tracking meetings with the customer & internal account team members to ensure ongoing communication & up-to-date progress/status reporting occurs. Manages current & planned programs to achieve planned revenue. Monitors plans to meet commitments & schedules for customers. Coordinates action plans with the sites to correct out-of-plan conditions. Prepares, distributes & analyzes customer surveys & self-assessments. Receives & resolves customer issues & complaints. Acts as a customer advocate to drive prioritization of projects & responses to problems/issues. Participates in forecasting & planning & monitoring of efficiency & execution of account strategies. Participates in the pricing/bid preparation process & contract development. Monitors the impact on cash cycle and presents charges to the customers where appropriate under the terms of the MSA. Provides performance reporting & analysis for monthly commercial and operations reviews & quarterly Customer Satisfaction. **Physical Demands** + Duties of this position are performed in a normal office environment. + Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. + Repetitive manual movements (e.g., data entry, using a computer mouse, etc.) are frequently required. + Frequent overnight travel may be required + Duties of this position may require working very long hours for months at a time **Typical Experience** + Twelve plus years of relevant experience **Typical Education** + Bachelor's degree in related field, or consideration of an equivalent combination of education and experience. MBA is preferred. + Educational requirements may vary by geography. **Notes** This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time. _The salary range described in this posting is an estimate by the Company, and may change based on several factors, including but not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate._ _Salary Range: $140,000 - 195,000 Annually_ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Celestica's policy on equal employment opportunity prohibits discrimination based on race, color, creed, religion, national origin, gender, sexual orientation, gender identity, age, marital status, veteran or disability status, or other characteristics protected by law. This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines. Location: This is a remote position, with travel as necessary. We are open to considering candidates close to any of our US locations in Massachusetts, Pennsylvania, Minnesota, Texas, Arizona, Oregon or California as well as locations near major airports such as the Northeast, Southeast, Midwest and Pacific Coast. **COMPANY OVERVIEW:** Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

/OBJECTIVE The Sr. Director of Field Service Operations is responsible for providing the leadership, management, and vision necessary to ensure that the Copier Service, Install, PMO and Shred Divisions has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency. The Sr. Director of Field Service Operations is responsible for providing strategic leadership for the department and by working with the Executive Management team to establish long-range goals, strategies, plans and policies. The Sr. Director of Field Service Operations is also responsible for directing, planning, budgeting, and leading the company's Field Services division to ensure they are a profitable contributor to the business. ESSENTIAL FUNCTIONS ▪Exemplify Marco's vision, mission and values and Gold Standard culture. ▪Drive the Field Services division to meet and exceed sales, profitability, and business goals to achieve long-term, sustainable EBIDTA. ▪Collaborate with the Executive Leadership team to maximize operating leverage and create enterprise value. ▪Administer and control the Field Services division P&L and expense budget to contribute to a cost-effective operation. ▪Actively participate in the development of the company's strategic plan by identifying divisional initiatives. Oversee and drive achievement of initiatives and goals. ▪Identify and present solutions to ensure that divisional solutions and capabilities are responsive to the needs of the company's growth and changing objectives. ▪Provide management, direction and mentorship to Field Services division leadership and personnel. ▪Recruit, attract and retain key personnel. ▪Plan and control development, training, and certification attainment for the Field Services division to ensure that they are consistent with and supportive of the business needs of the company. ▪Keep abreast of state-of-the-art industry developments through attendance at trade and professional meetings and seminars, trade shows, literature, and other educational activities. ▪Demonstrate leadership by presenting a positive example, establishing high standards, holding people accountable and maintaining the highest standards of honesty and integrity. ▪Appropriately represent Marco in organizational relationships with clients, suppliers, competitors, bankers, government agencies, professional societies, and similar groups. ▪Work with Copier Service, Install, Help Desk, Dispatch, PMO and Shred divisions to ensure KPI's are met. ▪Attend required company and departmental meetings. ▪Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. ▪ Perform other related duties as assigned. QUALIFICATIONS Education and Experience - Bachelor's degree or equivalent 10 years+ of industry experience. Licenses and Certifications - Valid Driver's License, proof of personal insurance and an acceptable driving record. REQUIRED SKILLS 1.Strategic visionary with sound technical skills, analytical ability, good judgement, and strong operational focus. 2.Extensive knowledge of IT subjects including proficiency with business collaboration tools such as MS Office applications and Outlook. 3.Excellent communication and presentation skills. 4.Function as a good educator who is trustworthy and willing to share information and serve as a mentor. 5.Excellent negotiation skills. 6.Energetic, forward-thinking, and creative. 7.Highly decisive possessing a “big picture” perspective. 8.Treat people with respect, work with integrity and ethically and uphold organizational values.

**Our company:** At Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers and our customers' customers to make better, more confident decisions. The world's top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You Will Do:** As the VP/GM Products Core Platform and AI, you will serve as a strategic and customer-facing leader who drives the vision, execution, and growth of Teradata's cloud and knowledge platform portfolio. Acting as a "mini-CEO," you will operate with end-to-end accountability across strategy, pricing, partnerships, and product ecosystem management. You will engage directly with market buyers and enterprise customers to translate buyer needs into product outcomes, ensuring Teradata drives business success and growth in a market that remains competitive with data and AI platforms such as Databricks, Google BigQuery, Oracle, and Microsoft. You will balance strategic foresight with operational rigor-building scalable product roadmaps while delivering measurable results in-market. This includes guiding pricing strategy, shaping ecosystem and partnership initiatives, and ensuring product-market fit through continuous customer feedback and competitive analysis. You will also help shape and influence Teradata's AI-driven future, identifying opportunities where innovation and execution can accelerate value creation. In addition to leading product management, you will serve as General Manager for Teradata's core business, enabling field teams and driving annual recurring revenue (ARR). You will define and execute strategy for Teradata's Core and AI business, including build/buy/partner decisions, and lead the operationalization of packaging, pricing, and ecosystem strategies. **Who You Will Work With:** You will report directly to the EVP & Chief Product Officer and serve as a key member of the Product Leadership Team. In this role, you will collaborate closely across the organization to align product execution with corporate strategy. + **Engineering & AI:** Partner with engineering leadership to define technical priorities and ensure products deliver customer value at scale. + **Go-to-Market (GTM):** Work with sales, marketing, and customer success to align product vision with commercial execution and market adoption. + **Product Strategy & Pricing:** Lead efforts with pricing, portfolio strategy, and ecosystem/partnership teams to strengthen competitive positioning. + **Executive Leadership:** Operate with a general manager mindset, managing investments, influencing budget allocations, and reporting business outcomes to the C-suite and Board. You will also engage externally with enterprise customers, partners, and industry influencers, representing Teradata as a thought leader in cloud data platforms, analytics, and AI. **What Makes You a Qualified Candidate:** + Hands-on experience developing agentic AI systems and successfully bringing agent-driven solutions from concept to market. + 10+ years of progressive experience in technology leadership, including at least 10 years in product management of data platforms, analytics, or adjacent enterprise technologies. + Proven track record leading global product management organizations in complex B2B environments. + Deep technical knowledge of cloud databases, analytics platforms, and AI/ML ecosystems. + Experience engaging directly with enterprise customers, including in technical and business-level discussions. + Successful history of competing against or partnering with companies such as Databricks, Google BigQuery, Oracle, Microsoft, or similar. + Demonstrated success developing pricing strategies, ecosystem partnerships, and GTM enablement. + Strong financial and operational acumen, with experience managing budgets, trade-offs, and phased investment models. + Ability to operate with independence and accountability, driving outcomes in high-growth and rapidly evolving markets. **What You Will Bring:** + **Visionary Thinking** : Ability to anticipate market shifts, identify opportunities, and set a bold strategic agenda. + Customer-Centricity: Passion for understanding enterprise customer needs and shaping products that drive measurable business outcomes. + **Leadership Excellence:** Inspirational leadership that develops, scales, and retains top product management talent. + **Operational Discipline:** Ability to move from vision to execution, delivering results with urgency, detail, and precision. + **Partnership Orientation:** Experience building and managing strategic partnerships across ecosystems and alliances. + **Resilience & Adaptability:** Comfort navigating ambiguity and change, thriving in fast-moving environments. + **Collaborative Influence:** High EQ, trusted cross-functional partner, and skilled communicator at executive and board levels. + **Innovation Mindset:** Courage to take risks, explore new ideas, and drive transformative change across products and markets. + **Technologist:** Deeply technical with the ability to influence industry direction and collaborate effectively with product, engineering, and sales. + **Business Acumen:** Strong understanding of business dynamics and customer relationships, with a proven ability to build and expand strategic engagements. **Why we think you will love Teradata:** We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are. \#LI-CP2 Teradata is proud to be an equal opportunity employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status. We welcome and encourage individuals from all backgrounds to apply and join our team, bringing their unique perspectives and experiences to help us innovate and grow. Pay Rate: *********** - *********** - 395100.0000 Annually Starting pay for the successful applicant will depend on geographic location, internal equity, job-related knowledge, skills, and candidate experience. Sales roles will be eligible for commission payments tied to quota achievement. All other permanent roles will be eligible for one of our annual incentive plans, which are based on company financial attainment and individual performance. Employees in this position are also eligible to participate in the Company's comprehensive benefits programs, which include healthcare, life and disability insurance plans, a 401(k)-retirement savings plan, and time-off programs. Specific details of these benefits, including eligibility criteria and plan options, will be provided during the hiring process and can be reviewed here: **************************************************

**Our company:** At Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers and our customers' customers to make better, more confident decisions. The world's top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You Will Do:** As the VP/GM Products Core Platform and AI, you will serve as a strategic and customer-facing leader who drives the vision, execution, and growth of Teradata's cloud and knowledge platform portfolio. Acting as a "mini-CEO," you will operate with end-to-end accountability across strategy, pricing, partnerships, and product ecosystem management. You will engage directly with market buyers and enterprise customers to translate buyer needs into product outcomes, ensuring Teradata drives business success and growth in a market that remains competitive with data and AI platforms such as Databricks, Google BigQuery, Oracle, and Microsoft. You will balance strategic foresight with operational rigor-building scalable product roadmaps while delivering measurable results in-market. This includes guiding pricing strategy, shaping ecosystem and partnership initiatives, and ensuring product-market fit through continuous customer feedback and competitive analysis. You will also help shape and influence Teradata's AI-driven future, identifying opportunities where innovation and execution can accelerate value creation. In addition to leading product management, you will serve as General Manager for Teradata's core business, enabling field teams and driving annual recurring revenue (ARR). You will define and execute strategy for Teradata's Core and AI business, including build/buy/partner decisions, and lead the operationalization of packaging, pricing, and ecosystem strategies. **Who You Will Work With:** You will report directly to the EVP & Chief Product Officer and serve as a key member of the Product Leadership Team. In this role, you will collaborate closely across the organization to align product execution with corporate strategy. + **Engineering & AI:** Partner with engineering leadership to define technical priorities and ensure products deliver customer value at scale. + **Go-to-Market (GTM):** Work with sales, marketing, and customer success to align product vision with commercial execution and market adoption. + **Product Strategy & Pricing:** Lead efforts with pricing, portfolio strategy, and ecosystem/partnership teams to strengthen competitive positioning. + **Executive Leadership:** Operate with a general manager mindset, managing investments, influencing budget allocations, and reporting business outcomes to the C-suite and Board. You will also engage externally with enterprise customers, partners, and industry influencers, representing Teradata as a thought leader in cloud data platforms, analytics, and AI. **What Makes You a Qualified Candidate:** + Hands-on experience developing agentic AI systems and successfully bringing agent-driven solutions from concept to market. + 10+ years of progressive experience in technology leadership, including at least 10 years in product management of data platforms, analytics, or adjacent enterprise technologies. + Proven track record leading global product management organizations in complex B2B environments. + Deep technical knowledge of cloud databases, analytics platforms, and AI/ML ecosystems. + Experience engaging directly with enterprise customers, including in technical and business-level discussions. + Successful history of competing against or partnering with companies such as Databricks, Google BigQuery, Oracle, Microsoft, or similar. + Demonstrated success developing pricing strategies, ecosystem partnerships, and GTM enablement. + Strong financial and operational acumen, with experience managing budgets, trade-offs, and phased investment models. + Ability to operate with independence and accountability, driving outcomes in high-growth and rapidly evolving markets. **What You Will Bring:** + **Visionary Thinking** : Ability to anticipate market shifts, identify opportunities, and set a bold strategic agenda. + Customer-Centricity: Passion for understanding enterprise customer needs and shaping products that drive measurable business outcomes. + **Leadership Excellence:** Inspirational leadership that develops, scales, and retains top product management talent. + **Operational Discipline:** Ability to move from vision to execution, delivering results with urgency, detail, and precision. + **Partnership Orientation:** Experience building and managing strategic partnerships across ecosystems and alliances. + **Resilience & Adaptability:** Comfort navigating ambiguity and change, thriving in fast-moving environments. + **Collaborative Influence:** High EQ, trusted cross-functional partner, and skilled communicator at executive and board levels. + **Innovation Mindset:** Courage to take risks, explore new ideas, and drive transformative change across products and markets. + **Technologist:** Deeply technical with the ability to influence industry direction and collaborate effectively with product, engineering, and sales. + **Business Acumen:** Strong understanding of business dynamics and customer relationships, with a proven ability to build and expand strategic engagements. **Why we think you will love Teradata:** We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are. \#LI-CP2 Teradata is proud to be an equal opportunity employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status. We welcome and encourage individuals from all backgrounds to apply and join our team, bringing their unique perspectives and experiences to help us innovate and grow. Pay Rate: *********** - *********** - 395100.0000 Annually Starting pay for the successful applicant will depend on geographic location, internal equity, job-related knowledge, skills, and candidate experience. Sales roles will be eligible for commission payments tied to quota achievement. All other permanent roles will be eligible for one of our annual incentive plans, which are based on company financial attainment and individual performance. Employees in this position are also eligible to participate in the Company's comprehensive benefits programs, which include healthcare, life and disability insurance plans, a 401(k)-retirement savings plan, and time-off programs. Specific details of these benefits, including eligibility criteria and plan options, will be provided during the hiring process and can be reviewed here: **************************************************