Spa attendant job description

Come be a part of something bigger!

Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:
Full Time employees have access to Medical and Dental insurance to fit your needs Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) 401K match (Let us help you build your financial future) Companywide Hotel Room Discounts (Who doesn't love to get away) Paid Time OffEmployee Assistance Program (We are here to support you) Employee family events (bring the kids!) Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few Many more, please inquire for more details

The Spa Attendant greets clients and introduces the facilities and program components to individuals and groups. Furthermore, the attendant monitors the spa and fitness room for cleanliness, safety, and provides direction or instruction when appropriate.

What you will have an opportunity to do:
ESSENTIAL FUNCTIONS:
1. Greeting clients as they enter the Spa locker rooms.
2. Providing clients with tours and information related to the Spa locker room and its features.
3. Following daily checklist as detailed by the Spa Director.
4. Maintaining a well-groomed, professional appearance, which includes wearing a clean and
well-kept uniform, and nametag.
5. Reporting any accidents or injuries to the Spa Director.
6. Keeping locker rooms clean, orderly, and well stocked with necessary items.
7. Running dirty laundry to laundry and returning clean laundry to spa.

What are we looking for?

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Responsible for the reception area of the salon and spa. Includes the greeting of all guests, answering phone calls, assisting guests with questions regarding salon/spa services and booking all appointments.
ESSENTIALJOB FUNCTIONS:



Responsible for checking spa guests in & out. Cash handling. Establishing forms of payment for services. Making reservations for massage. Closing books at the end of the business day. Needs to be knowledgeable of other departments services etc. Sales of spa merchandise. Attend to guests' needs accordingly by proving robes, drinks etc. Answering phones, selling and upselling while scheduling appointments and checking in guests Assist guests with their questions regarding spa services and fitness equipment. Maintain cleanliness of the spa and fitness center and stock guest supplies in the spa and locker room area.



QUALIFICATIONS:



High school diploma or equivalent. Reception desk and/or salon/spa experience. Cash handling experience required. Must have enthusiasm and possess excellent customer skills. Must be detail oriented, friendly, outgoing and have excellent communication skills Must be able to initiate and engage in conversations in a professional and friendly manner. Must present a well-groomed appearance as specified in the employee handbook and the department.



PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:



Able to stand for a long period of time (up to an average 10-hour shift). Able to handle several tasks at once. Able to lift heavy objects and maneuver towel bins in close quarters.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Caesars Entertainment reserves the right to make changes to the job description whenever necessary.

As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars , Harrah's , Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

Responsible for the reception area of the salon and spa. Includes the greeting of all guests, answering phone calls, assisting guests with questions regarding salon/spa services and booking all appointments.

Arch Amenities Group, one of the world's leading spa, fitness and leisure management firms, is seeking Spa Attendants. The Spa Attendant (female, BFOQ) is responsible for maintaining the cleanliness of the spa/fitness area which includes the spa, locker rooms, fitness room, and pool area and spa desk, if applicable.
Responsibilities

* Ensures the "Arch Amenities Group Experience" for guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards.
* Adheres to policies of Arch Amenities Group.
* Maintains the cleanliness and order of the facility to include sweeping, mopping, and vacuuming, and taking out the trash.
* Restocks all linens in locker rooms and appropriate guest areas.
* Removes dirty laundry and collects dirty linens in guest areas and takes them to housekeeping area or laundry pick-up.
* Cleans and sanitizes all wet areas, bathrooms, and grooming areas throughout the day.
* Distributes and places linens in treatment rooms (as applicable), workout areas, closets, and dispensary (as applicable).
* Escorts members/guests to changing areas in a courteous and timely manner.
* Explains the set-up and workings of the locker rooms, bathroom, and shower to members/guests.
* Performs laundry duties, if applicable, including washing, drying, and folding linen.
* Ensures all areas are clean and replenishes supplies as needed.
* Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests.
* Greets each and every guest with a smile and direct eye contact.
* Informs facility management of any member, guest, or facility issues.
* Reports any incidents or accidents to a member of the management team.
* Other duties as assigned

Qualifications

* High School Diploma or GED
* Previous customer service experience, preferably in the hospitality industry.
* Ability to have conversations with members/guest so that information that is conveyed is understood.
* Efficient, well organized, and able to handle a variety of duties simultaneously
* Energetic, enthusiastic and motivational.
* Professional manner, discretion, and appearance.
* Strong team player.
* Must be able to keep calm and composed while under pressure.
* Must have an eye for detail.
* Availability When Facility Is Open: This could include nights, weekends, and holidays.
* Ability to stand for long periods.
* Medium Work: Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently and 10 pounds of force constantly to move light objects.
* This position requires the following abilities: climbing, balancing, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, tactile sense, repetitive motions, seeing, hearing, talking, and visual acuity.
* The employee will be required to operate the following tools: mops, brooms, vacuum cleaners, dusters, scrub brushes, cleaning supplies, detergents, disinfectants, towels, guest supplies such as soap, shampoo, and conditioner, and linen carts.
* The employee may be required to be exposed to noise, wet and humid conditions, fumes, odors, dust, chemical, mechanical, and electrical hazards.

Facility/Job Highlights

Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.