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Spa attendant skills for your resume and career

Updated January 8, 2025
2 min read
Spa attendant example skills
Below we've compiled a list of the most critical spa attendant skills. We ranked the top skills for spa attendants based on the percentage of resumes they appeared on. For example, 32.9% of spa attendant resumes contained cleanliness as a skill. Continue reading to find out what skills a spa attendant needs to be successful in the workplace.

15 spa attendant skills for your resume and career

1. Cleanliness

Here's how spa attendants use cleanliness:
  • Maintained 5-star spa cleanliness and detailed professional appearance.
  • Managed reception area by maintaining cleanliness and efficiency.

2. Treatment Rooms

Here's how spa attendants use treatment rooms:
  • Follow the established procedures to ensure all treatment rooms, restrooms, stock room and reception area are neat and clean.
  • Prepared treatment rooms and spaces for guest's arrivals, including cleaning, sanitation, stocking/restocking supplies, and replacing linens.

3. Guest Service

Here's how spa attendants use guest service:
  • Provided consistent high level guest service with Forbes shop scores of 100%.
  • Deliver exceptional level of guest service in a calm and centered manner.

4. Front Desk

Here's how spa attendants use front desk:
  • Front desk administrative work such as answering phones, booking appointments and helping customers find the right treatment for their needs.
  • Fill in at front desk, answering phones, schedule appointments and give clients locker keys and towels when checking in.

5. Spa Treatments

Here's how spa attendants use spa treatments:
  • Confirm with customers to make sure that they are enjoying food and spa treatments and take action to correct any troubles.
  • Worked with Guests on an individual basis to find the Spa Treatments & Therapies best suited for their needs.

6. Reservations

Here's how spa attendants use reservations:
  • Set up product displays - Handled customer phone inquiries and reservations - Organized supplies in locker rooms for clients
  • Scheduled reservations, answered calls, registered guests upon arrival and accepted payments.

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7. Spa Guests

Here's how spa attendants use spa guests:
  • Attended to any spa guests needs and showed full capabilities of the spa facility while facilitating the best customer service possible.
  • Give spa guests a detailed tour of the spa and set them up with their locker.

8. Excellent Guest

Here's how spa attendants use excellent guest:
  • Utilize available resources to provide excellent guest satisfaction.
  • Provide excellent guest service on a daily basis for a Four Diamond level establishment.

9. Spa Services

Spa Services are beautification and relaxation services including manicures, massages, and other body treatments. Depending on the spa, these services may include aromatherapy, reflexology, and reiki (a form of energy healing). All spas strive to improve a client's health, both physical and mental, through relaxation and stress release; however, these health services are often not medical treatments.

Here's how spa attendants use spa services:
  • Described procedures to customers and accurately explained details of all amenities and spa services.
  • Maintain knowledge of spa services and products and provided spa services to little girls between the ages 4 and 13

10. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how spa attendants use customer service:
  • Provide an unparalleled customer service experience, consistently meeting and exceeding expectations within our Five-Star, Five-Diamond Hotel Spa.
  • Uphold hotel standards and expectations while providing exceptional customer service.

11. Booking

Here's how spa attendants use booking:
  • Managed telecommunications with potential clients by informing them of and booking services.
  • Front desk: product knowledge and study, booking, phones, checking in and out, product information and sales.

12. Steam Room

Here's how spa attendants use steam room:
  • Maintain all equipment in clean and working order, such as the sauna, steam room, blow drier, etc.
  • Cleaned and maintained the Spa locker room, experience showers, steam room, showers, and bath rooms.

13. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how spa attendants use phone calls:
  • Handled phone calls in a timely and courteous manner, and conducted confirmation and follow-up calls.
  • Answer department telephone calls within 3 rings, using correct salutations and telephone etiquette.

14. Guest Inquiries

Here's how spa attendants use guest inquiries:
  • Respond to guest inquiries and requests to minibar and charges guest accurately.
  • Handled guest inquiries and needs.

15. Fitness Room

Here's how spa attendants use fitness room:
  • Stock supplies for guests and clean fitness room.
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List of spa attendant skills to add to your resume

Spa attendant skills

The most important skills for a spa attendant resume and required skills for a spa attendant to have include:

  • Cleanliness
  • Treatment Rooms
  • Guest Service
  • Front Desk
  • Spa Treatments
  • Reservations
  • Spa Guests
  • Excellent Guest
  • Spa Services
  • Customer Service
  • Booking
  • Steam Room
  • Phone Calls
  • Guest Inquiries
  • Fitness Room
  • Retail Sales
  • Fitness Equipment
  • Greeting Guests
  • Guest Complaints
  • Guest Satisfaction
  • Spa Management
  • Hotel Guests
  • Clean Linen
  • Appointment Scheduling
  • Spa Appointments
  • Spa Amenities
  • Food Orders
  • Computer System
  • Retail Products
  • Spa Products
  • Massage Room
  • Washing Machines
  • Upselling
  • Fold Towels
  • Spa Rooms
  • Spa Equipment
  • Customer Satisfaction
  • Book Appointments
  • Clean Environment
  • Customer Inquiries
  • Tidiness
  • Gift Shop
  • Dryers
  • Maintenance Issues

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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