What does a spa attendant do?
A spa attendant performs support tasks to maintain the smooth flow of operations at spas and wellness facilities, ensuring that clients receive optimal services. They focus on keeping the cleanliness of different rooms and areas, preparing the facilities, sanitizing tools and equipment, monitoring the inventory of supplies, and assisting massage therapists as needed. They also perform administrative support tasks such as keeping records of all transactions, processing supply requisition, handling calls and correspondence, arranging and confirming appointments, and collecting payments. Moreover, a spa attendant often assists customers, ensuring client satisfaction.
Spa attendant responsibilities
Here are examples of responsibilities from real spa attendant resumes:
- Manage reception area by maintaining cleanliness and efficiency.
- Manage telecommunications with potential clients by informing them of and booking services.
- Check in guests and go over booking information to ensure everything is correct.
- Communicate all client reservations to appropriate staff.
- Maintain 5-star spa cleanliness and detail professional appearance.
- Perform spa-related operational accounting duties, including ownership of the accounts payable/receivable, payroll processing, and daily cash reconciliations.
- Receive letter of commendation from FDA regulator for exceptional kitchen and dining car management.
Spa attendant skills and personality traits
We calculated that 33% of Spa Attendants are proficient in Cleanliness, Treatment Rooms, and Guest Service. They’re also known for soft skills such as Communication skills, Computer skills, and Customer-service skills.
We break down the percentage of Spa Attendants that have these skills listed on their resume here:
- Cleanliness, 33%
Maintained 5-star spa cleanliness and detailed professional appearance.
- Treatment Rooms, 18%
Follow the established procedures to ensure all treatment rooms, restrooms, stock room and reception area are neat and clean.
- Guest Service, 9%
Provided consistent high level guest service with Forbes shop scores of 100%.
- Front Desk, 4%
Front desk administrative work such as answering phones, booking appointments and helping customers find the right treatment for their needs.
- Spa Treatments, 4%
Confirm with customers to make sure that they are enjoying food and spa treatments and take action to correct any troubles.
- Reservations, 4%
Set up product displays - Handled customer phone inquiries and reservations - Organized supplies in locker rooms for clients
Most spa attendants use their skills in "cleanliness," "treatment rooms," and "guest service" to do their jobs. You can find more detail on essential spa attendant responsibilities here:
Communication skills. One of the key soft skills for a spa attendant to have is communication skills. You can see how this relates to what spa attendants do because "receptionists must speak and write clearly when providing information and corresponding with customers." Additionally, a spa attendant resume shows how spa attendants use communication skills: "maintained constant communication with reception to ensure customer satisfaction. "
Computer skills. Another essential skill to perform spa attendant duties is computer skills. Spa attendants responsibilities require that "receptionists should be adept at using computers." Spa attendants also use computer skills in their role according to a real resume snippet: "booked and confirmed appointments in computer software maintained cleanliness of the spa"
Customer-service skills. This is an important skill for spa attendants to perform their duties. For an example of how spa attendant responsibilities depend on this skill, consider that "receptionists represent the organization, so they should be courteous, professional, and helpful to customers and the public." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a spa attendant: "resolved customers complain and maintained facility cleanliness. ".
Integrity. A big part of what spa attendants do relies on "integrity." You can see how essential it is to spa attendant responsibilities because "receptionists may handle confidential data, especially in medical and legal offices." Here's an example of how this skill is used from a resume that represents typical spa attendant tasks: "uphold integrity of championship golf course responsible for guest property provide excellent guest service"
Interpersonal skills. Another common skill required for spa attendant responsibilities is "interpersonal skills." This skill comes up in the duties of spa attendants all the time, as "receptionists should be comfortable interacting with people in different types of situations." An excerpt from a real spa attendant resume shows how this skill is central to what a spa attendant does: "demonstrate good interpersonal relationship towards staff, patients, and patient's relatives. "
Organizational skills. Another skill commonly found on spa attendant job descriptions is "organizational skills." It can come up quite often in spa attendant duties, since "receptionists take messages, schedule appointments, and maintain employee files." Here's an example from a resume of how this skill fits into day-to-day spa attendant responsibilities: "complete cleaning and organizational projects in the prep room and spa as directed by the spa management. "
The three companies that hire the most spa attendants are:
- WTS International
54 spa attendants jobs
- MGM Resorts International22 spa attendants jobs
- Marriott International17 spa attendants jobs
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Compare different spa attendants
Spa attendant vs. Rooming house keeper
The extent of a rooming house keeper's responsibilities will vary on the organization or industry where one is employed. Most of the time, it is their job to perform various household chores such as cleaning bedrooms and bathrooms, washing dishes, doing the laundry, and even vacuuming particular areas. There are also instances where they must prepare meals, arrange closets, iron and fold pieces of clothing, and discard trash. Furthermore, it is essential to coordinate with other employees at all times and adhere to the directions of employers.
While similarities exist, there are also some differences between spa attendants and rooming house keeper. For instance, spa attendant responsibilities require skills such as "cleanliness," "treatment rooms," "guest service," and "spa treatments." Whereas a rooming house keeper is skilled in "clean laundry," "polish floors," "window sills," and "clean bathrooms." This is part of what separates the two careers.
Rooming house keepers really shine in the telecommunication industry with an average salary of $30,178. Comparatively, spa attendants tend to make the most money in the hospitality industry with an average salary of $29,372.rooming house keepers tend to reach similar levels of education than spa attendants. In fact, rooming house keepers are 1.5% less likely to graduate with a Master's Degree and 0.1% more likely to have a Doctoral Degree.Spa attendant vs. Maid housekeeper
The duties of an environmental services worker depend on their line of work or industry of employment. In a medical facility, their responsibilities revolve around preventing the spread of any diseases by thoroughly cleaning and sanitizing areas, properly disposing of hazardous waste, and efficiently sterilizing equipment and apparatuses. They usually follow the directives of leaders and managers, reporting to them should there be any problems. Furthermore, as an environmental services worker, it is essential to adhere to the company's safety regulations and policies to maintain a healthy and safe environment for everyone.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that spa attendant responsibilities requires skills like "cleanliness," "treatment rooms," "guest service," and "front desk." But a maid housekeeper might use other skills in their typical duties, such as, "taking care," "fold laundry," "clean bathrooms," and "window sills."
Maid housekeepers earn a higher average salary than spa attendants. But maid housekeepers earn the highest pay in the manufacturing industry, with an average salary of $28,828. Additionally, spa attendants earn the highest salaries in the hospitality with average pay of $29,372 annually.In general, maid housekeepers achieve similar levels of education than spa attendants. They're 1.9% less likely to obtain a Master's Degree while being 0.1% more likely to earn a Doctoral Degree.Spa attendant vs. Environmental services worker
Housekeepers are responsible for taking care of their employers' houses. They are usually tasked to do work related to cleaning. Their primary responsibilities include sweeping, vacuuming, and mopping floors, managing recycling, taking out the trash, dusting surfaces, cleaning the bathroom, among others. They are also responsible for doing laundry, folding clothes, and storing clothes in cabinets. They may also be given additional responsibilities such as shopping for groceries, managing and stocking the pantry, cooking, walking pets and watering the plants. Housekeepers should be responsible, trustworthy, and knowledgeable on housework.
The required skills of the two careers differ considerably. For example, spa attendants are more likely to have skills like "treatment rooms," "guest service," "front desk," and "spa treatments." But a environmental services worker is more likely to have skills like "patients," "patient rooms," "medical waste," and "floor care."
Environmental services workers earn the best pay in the manufacturing industry, where they command an average salary of $34,855. Spa attendants earn the highest pay from the hospitality industry, with an average salary of $29,372.Most environmental services workers achieve a similar degree level compared to spa attendants. For example, they're 1.3% less likely to graduate with a Master's Degree, and 0.0% less likely to earn a Doctoral Degree.Spa attendant vs. Housekeeper
Types of spa attendant
Updated January 8, 2025
