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Become A Spa Coordinator

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Working As A Spa Coordinator

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Processing Information
  • Deal with People

  • Mostly Sitting

  • $60,000

    Average Salary

What Does A Spa Coordinator Do At Hard Rock Hotel and Casino

* In addition to the other duties described herein, each and every employee has the following responsibilities related to compliance with laws and regulations:
* Attend required training sessions offered by the Hard Rock.
* Perform the duties described in compliance with local laws and regulations.
* Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
* Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the employee’s department.
* Consult Internal Control Procedures and Policy Manuals for guidance.
* Report illegal activity to Security or the appropriate levels of Management

What Does A Spa Coordinator Do At Fairmont

* Reporting to the Spa Manager, responsibilities and essential job functions include but are not limited to the following:
* Consistently offers professional, engaging and friendly service
* Work daily shifts in the Spa Front Desk, Spa Concierge and/or Spa Reservations.
* Understand all Spa services, treatments, classes offered and be able to explain each in a clear precise manner.
* Ensure the overall smooth daily operation of the guest check in process at the Spa Front Desk and total overall guest experience.
* Develop, abide by and enforce standard operating procedures for Spa Front Desk, Spa Reservation and Spa Concierge staff.
* Leadership of all Spa Experience Coordinators
* Maintain Spa cleanliness and organization in the front and back of house by reporting to appropriate persons on a timely basis.
* Assist in the development of weekly schedules for the Spa Experience Coordinators, (Spa Reservations, Spa Concierge and Spa Front Desk staffing.)
* Recognize staff for outstanding performance and re-enforce the positive in a timely
* Fill in as Manager-on –Duty as business demands.
* Employee Status

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Top Skills for A Spa Coordinator


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Top Spa Coordinator Skills

  1. Customer Service Skills
  2. Scheduling Appointments
  3. Salon
You can check out examples of real life uses of top skills on resumes here:
  • Utilize customer service skills while addressing guests who express any dissatisfaction with their spa experience.
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Served as a role model to salon and spa staff in maintaining company standards.
  • Managed front desk operations, including greeting clients and booking appointments.
  • Mastered knowledge of all spa services, service providers and product lines

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