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Become A Spa Manager

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Working As A Spa Manager

  • Performing for or Working Directly with the Public
  • Getting Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Resolving Conflicts and Negotiating with Others
  • Deal with People

  • Unpleasant/Angry People

  • $46,779

    Average Salary

What Does A Spa Manager Do At Massage Envy

* Overseeing and managing daily operations of the franchised location, ensuring that excellent service is consistently delivered to members and guests.
* Assisting franchise owner in setting and achieving membership and retail sales and profitability goals and partnering with franchise owner to regularly monitor progress against goals.
* Managing staff and training, monitoring, and coaching the performance of sales associates.
* Establishing and monitoring staff work schedules and managing human resource functions, where assigned, including interviewing, hiring, training, performance evaluation, conducting staff meetings, resolving concerns and disputes, payroll processing, disciplining and terminating employees as well as all associated recordkeeping.
* Managing key business operations including inventory, bank deposits, marketing, etc.
* Maintaining a professional, clean, and safe environment for employees, members and guests, and developing a culture in the franchised location that embraces and reflects the Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy.
* Benefits and Pay

What Does A Spa Manager Do At Grand Sierra Resort and Casino

* _** _Primary duties and responsibilities include, but are not limited to, the following:_
* Believe and demonstrate the GSR Vision and Mission Statement.
* Direct and administer all Spa operations to include, but not limited to, guest service, product quality and innovation, merchandising and marketing/revenue generation, inventory management and cost controls, systems use and management, budget and forecasting, report generation, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
* Develop and implement spa menus and marketing strategies
* Initiate and implement marketing and up-selling techniques to promote spa services to maximize overall revenue
* Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
* Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
* Recruit, interview and train team members
* Ensure team members have current knowledge of spa products, services, facilities, events and pricing and policies
* Resolve guest issues and concerns to guest satisfaction
* Participate in Spa Manager on Duty shifts.
* Oversee Spa POS system (Infogenesis) & Spa reservation system (Book4Time).
* Act as the liaison for communication between all Spa employees and Spa Management

What Does A Spa Manager Do At All Is Well Massage & Spa

Provide excellent customer service to members/guests Welcome and greet members/guests upon arrival Answer phones and book appointments Sell memberships, gift cards, upgrades, product lines, and promotional offers Follow proper filing procedures/file maintenance Ability to promote the health and wellness benefits of both massage therapy and facials Maintain a professional and clean work environment and appearance Perform various other duties as assigned Job

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Spa Manager Demographics

Gender

  • Female

    84.5%
  • Male

    14.1%
  • Unknown

    1.4%

Ethnicity

  • White

    78.8%
  • Hispanic or Latino

    11.5%
  • Asian

    7.2%
  • Unknown

    1.9%
  • Black or African American

    0.7%
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Languages Spoken

  • Spanish

    42.3%
  • French

    15.4%
  • Arabic

    9.6%
  • Thai

    7.7%
  • Russian

    5.8%
  • Chinese

    3.8%
  • Mandarin

    3.8%
  • Swedish

    1.9%
  • Vietnamese

    1.9%
  • German

    1.9%
  • Ukrainian

    1.9%
  • Bengali

    1.9%
  • Italian

    1.9%
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Spa Manager

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Spa Manager Education

Spa Manager

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Real Spa Manager Salaries

Job Title Company Location Start Date Salary
Spa Manager Preston Wynne, Inc. Saratoga, CA Mar 10, 2011 $75,000
Spa Manager Preston Wynne, Inc. Saratoga, CA Nov 06, 2009 $71,094
Spa Healthcare Manager Prana Health Limited Sep 25, 2015 $55,000
Spa Healthcare Manager Prana Health Limited Sep 25, 2012 $54,000
Spa Manager Chaan Thai Massage Fairfax, VA Jun 21, 2016 $43,000
Ayurveda Consultant and Spa Manager Inverrary Vacation Resort Inc. Lauderhill, FL Oct 01, 2012 $42,869
Ayurveda Consultant and Spa Manager Inverrary Vacation Resort Inc. Lauderhill, FL Oct 01, 2011 $42,869
Ayurveda Consultant and Spa Manager Inverrary Vacation Resort Inc. Lauderhill, FL Oct 01, 2011 $37,150
Ayurveda Spa Manager Inverrary Vacation Resort Inc. Lauderhill, FL Oct 01, 2010 $37,000
Spa Manager The Beauty Spot, Inc. Lake Forest, IL Feb 10, 2010 $32,620
Spa Manager The Beauty Spot, Inc. Lake Forest, IL Sep 22, 2010 $32,620
Spa Manager The Beauty Spot, Inc. Lake Forest, IL Oct 01, 2010 $32,620

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Top Skills for A Spa Manager

PayrollCustomerServiceFrontDeskSalonDailyOperationsDirectSpaServicesMassageTherapyRetailSalesSkinCareSalesGoalsCustomerSatisfactionTreatmentRoomsSpaOperationsStaffMeetingsStaffMembersInventoryControlSpaStaffSuperviseBankDepositsSchedulingAppointments

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Top Spa Manager Skills

  1. Payroll
  2. Customer Service
  3. Front Desk
You can check out examples of real life uses of top skills on resumes here:
  • Created financial reports, payroll calculations and formatted the POS Software.
  • Provided superior customer service with an inspiring, alternative atmosphere.
  • Cover front desk duties, multiple phone lines, and software.
  • Ensured salon cleanliness according to company policies.
  • Managed effective daily operations including opening and closing procedures, facility inspections, and general facility maintenance.

Top Spa Manager Employers

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Spa Manager Videos

ETEC le Spa, devenir Spa Manager - Spa Praticien à l'International

Orla Gallagher - Spa Manager

Sofia Hedman, Spa Manager, Six Senses Spa, Sharq Village, Doha, Qatar

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