Post job

Explore jobs

Find specific jobs

Explore careers

Explore professions

Best companies

Explore companies

OverviewJobsSalaryResume

Skills

What They DoEducationDemographicsJob DescriptionHow To HireBest CompaniesBest StatesBest CitiesJob OutlookComparePart Time jobsEntry Level jobsFull Time jobs
zippia ai icon

Automatically apply for jobs with Zippi

Upload your resume to get started.

Spa manager skills for your resume and career

Updated January 8, 2025
4 min read
Spa manager example skills
Below we've compiled a list of the most critical spa manager skills. We ranked the top skills for spa managers based on the percentage of resumes they appeared on. For example, 16.4% of spa manager resumes contained spa management as a skill. Continue reading to find out what skills a spa manager needs to be successful in the workplace.

15 spa manager skills for your resume and career

1. Spa Management

Here's how spa managers use spa management:
  • Determined and repaired financial discrepancies in spa management database.
  • Self-motivated spa management professional with relevant years of supervisory-level experience.

2. Front Desk

Here's how spa managers use front desk:
  • Coordinated computerized appointment calendars for staff Maintained forms and office supplies required for front desk activities.
  • Created, documented and maintained front desk protocol for the consultants including opening duties, closing duties, general administrative duties.

3. Retail Sales

Retail sales are the method to track consumer demand for finished goods by assessing the purchases of durable and non-durable products over a definite period. Data on retail sales is accumulated monthly by the U.S. Bureau of the Census.

Here's how spa managers use retail sales:
  • Created and implemented new Spa protocol, introduced new products for retail sales and provided innovative high level customer service.
  • Plan and execute outside promotional events, ultimately increasing spa services and retail sales by 50%.

4. Booking

Here's how spa managers use booking:
  • Worked front spa office Envision software for yearly gross projections as well as entering guest information for booking appointments.
  • Maximize the Spa's potential through effective booking procedures, strong retailing and up selling.

5. Develop Strong Relationships

Here's how spa managers use develop strong relationships:
  • Utilized customer service skills and managerial experience to develop strong relationships with members while leading a winning team.

6. Skin Care

Skіn care іѕ a rоutіnе daily procedure оf сlеаnѕіng, mаѕѕаgіng, аnd/оr mоіѕturіzіng of the ѕkіn to еnhаnсе іtѕ appearance аnd аllеvіаtе skin соndіtіоnѕ. It is аlѕо thе trеаtmеnt of wound hеаlіng, rаdіаtіоn therapy аnd some mеdісаtіоnѕ еѕресіаllу thе face оr hands. Skіn care іnсludеѕ nutrition, avoiding excessive ѕun exposure, and uѕіng еmоllіеntѕ рrореrlу.

Here's how spa managers use skin care:
  • Design customized skin care sessions based on the client's specific needs after evaluating skin and discussing expectations with client.
  • Led skin care team of 20-25 people, focusing on service, retail revenue and maintaining strong profit margin.

Choose from 10+ customizable spa manager resume templates

Build a professional spa manager resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your spa manager resume.

7. Cleanliness

Here's how spa managers use cleanliness:
  • Ensured salon cleanliness according to company policies.
  • Maintained safety standards and cleanliness, keeping work area clean and equipment properly sanitized.

8. Spa Operations

Here's how spa managers use spa operations:
  • Manage spa operations to ensure efficiency and productivity.
  • Performed daily managerial duties while overseeing spa operations.

9. Customer Issues

Here's how spa managers use customer issues:
  • Managed and resolved all customer issues.
  • Addressed and resolved customer issues utilizing effective listening and problem solving skill.

10. Guest Satisfaction

Here's how spa managers use guest satisfaction:
  • Champion company cross functional team program for employee and guest satisfaction to increase productivity and lower expenses.
  • Maintained relationships with repeat and VIP guests, ensuring guest satisfaction and confidentiality.

11. Payroll Management

Here's how spa managers use payroll management:
  • Handle all record keeping, conduct promotional campaigns; maintain stock inventories and payroll management.

12. Exceptional Guest

Here's how spa managers use exceptional guest:
  • Drive accountability to ensure financial success and provide an exceptional guest experience in a professional atmosphere.
  • Drive accountability to ensure financial success and provide an exceptional guest experience in a professional atmosphere.

13. Guest Relations

Here's how spa managers use guest relations:
  • Introduced periodical performance/coaching sessions with staff to motivate positive behavior resulting in excellent customer service/guest relations.
  • Managed inventory, orders, employee hours, guest relations as well as daily and monthly reports.

14. Membership Sales

Membership sales is a process whereby a potential customer (prospect) joins a platform, group, or club, convincing them of its benefits, and closes the deal. Like every process, each step plays an important role in the overall success of the sales pitch.

Here's how spa managers use membership sales:
  • Redeveloped the Spa membership program, doubling membership sales in just the last quarter of 2015.
  • Trained Receptionists and Technicians on product and membership sales.

15. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how spa managers use pos:
  • Created financial reports, payroll calculations and formatted the POS Software.
  • Answered phone, made appointments, entered all transactions in POS and balanced books at end of day, managed inventory.
top-skills

What skills help Spa Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of spa manager skills to add to your resume

The most important skills for a spa manager resume and required skills for a spa manager to have include:

  • Spa Management
  • Front Desk
  • Retail Sales
  • Booking
  • Develop Strong Relationships
  • Skin Care
  • Cleanliness
  • Spa Operations
  • Customer Issues
  • Guest Satisfaction
  • Payroll Management
  • Exceptional Guest
  • Guest Relations
  • Membership Sales
  • POS
  • Treatment Rooms
  • Scheduling Appointments
  • Spa Treatments
  • Product Inventory
  • Sales Associates
  • Product Line
  • Retail Products
  • Product Knowledge
  • Spa Equipment
  • Staff Training
  • Staff Scheduling
  • Inventory Control
  • Spa Facility
  • Sales Reports
  • Performance Reviews
  • Human Resources
  • Financial Reports
  • Bank Deposits
  • Financial Statements
  • Guest Complaints
  • Product Sales
  • Spa Menu
  • Client Satisfaction
  • Customer Complaints
  • Event Planning
  • Facility Schedules
  • Customer Inquiries
  • Trade Shows
  • Client Appointments
  • Spa Products
  • Performance Expectations
  • Promotional Campaigns
  • Spa Attendants
  • Client Retention
  • Corporate Policies

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse personal care and attendants jobs