How To Become A Spa Receptionist: What It Is and Career Path

What is a spa receptionist and how to become one

Updated January 8, 2025

3 min read

Spa receptionists provide telephone support for spa employees in hotels, resorts, and other private spas. Some of your duties as a spa receptionist include answering the phone, forwarding calls, taking accurate messages, greeting guests, cashiering, offering tours of the spa facility, and organizing appointments. You will also notify staff members of any customer cancellations or the arrival of any unscheduled visitor. Your employer may entrust you with other light clerical, administrative tasks such as opening and sending mails, filing, data entry, and letter and document preparation.

In a service-oriented setting, the spa receptionist is frequently the first person that guests see. This is one of the reasons why excellent customer service skills and an outgoing attitude are advantageous in this role. The minimal educational requirement is usually high school graduation; however, a receptionist certificate can be beneficial. The average salary for spa receptionists is $36,095 per year.

ScoreSpa ReceptionistUS Average

Salary

2.1

Avg. Salary $27,454

Avg. Salary $59,228

Diversity

8.2

Race

American Indian and Alaska Native 0.87%

Asian 5.85%

Black or African American 9.65%

Hispanic or Latino 24.32%

Unknown 4.52%

White 54.79%

Gender

female 89.83%

male 10.17%

Age - 41

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 41

Stress level

7.2

Stress level is high

7.1 - high

Complexity level

4.7

Complexity level is intermediate

7 - challenging

Work life balance

8.4

Work life balance is good

6.4 - fair

Key steps to become a spa receptionist

Explore spa receptionist education requirements

Most common spa receptionist degrees

Bachelor's

39.9 %

High School Diploma

27.7 %

Associate

20.3 %

Start to develop specific spa receptionist skills

Skills	Percentages
Reservations	20.98%
Cleanliness	13.96%
Customer Service	11.89%
Greeting Guests	7.53%
Spa Services	7.15%

Complete relevant spa receptionist training and internships

Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New spa receptionists learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a spa receptionist based on U.S. Bureau of Labor Statistics data and data from real spa receptionist resumes.

Research spa receptionist duties and responsibilities

Manage telecommunications with potential clients by informing them of and booking services.
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Monitor cleanliness and organization of front desk area.
Check guests out using POS system.

Prepare your spa receptionist resume

When your background is strong enough, you can start writing your spa receptionist resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a spa receptionist resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable spa receptionist resume templates

Build a professional spa receptionist resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your spa receptionist resume.