Remote Customer Service
Remote spa receptionist job
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Remote Customer Service
Remote spa receptionist job
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Financial Service Trainee - Elgin, IL - Customer Service
Remote spa receptionist job
Customer Service - Financial Service Representative - Full-Tme Schedules - Evenings and Saturday or Sunday Required! Compensation: $17.00 an hour, plus (evening, weekend, holiday) Shift Differentials of +$2-$5 an hour! Bilingual (Spanish) Shift Differential of +$1.00/an hour for those that qualify.
Hours: Our contact center is open 24 hours a day 7 days a week - more hours to serve our client's needs creates a variety of schedule options for our staff based on our business needs.
DESCRIPTION
In this exciting, fast-paced position, you will be responsible for providing remarkable customer service on behalf of Credit Unions/Banks nationwide by handling primarily inbound calls, as well as occasionally returning messages left by members/customers requesting a call back.
Summary: Service banking transactions on behalf of a credit union or bank by accessing sensitive information and completing the transaction in the various computer platforms. You will be responsible for protecting the account by ID verifying every caller (fraud prevention) along with answering and resolving a lengthy list of banking inquiries (not all inclusive): view and reconcile account and loan related inquiries, online banking issues, transfer funds, reorder checks, use third party platforms to resolve various issues (unblock debit cards, submit loan payments), view and explain why funds are on hold, and provide loan and deposit rates. A Financial Service Representative answers back-to-back calls and typically handles 10-12 calls per hour. You will also provide Product and Service Education to members/customers, as it relates to our Clients and have the opportunity to learn additional skills by cross-training within or outside of your department based on performance and/or business need.
Competencies:
* Language Skills: Ability to read, write, and comprehend complex instructions while clearly and professionally communicating in an accurate and timely manner.
* Mathematical Skills: Ability to accurately add, subtract, divide, and multiply to provide callers with accurate account data.
* Computer Skills: Type approximately 40 net words per minute and have the ability to troubleshoot basic computer issues.
* Physical Demands/Work Environment: While multi-tasking (reading, typing, and listening) the employee is regularly required to sit for an extended time, use a keyboard, and talk to callers via a hands-free headset. The noise level in the contact center is usually moderate, but at times there could be 100 employees on interactions. If working remotely, the noise level is minimal.
Essential Job Functions/Qualifications
* Experience with general banking knowledge/terminology and banking platforms (mobile, online banking) preferred
* Proficient typing, listening, computer, and reading skills
* Exceptional attendance record - ability to work scheduled days/evenings, Saturday or Sunday and some Holidays
* Quickly and efficiently navigate through several computer programs simultaneously while accurately documenting interaction details
* Excellent problem-solving skills with the ability to multi-task
* Ability to communicate clearly and professionally while effectively handling and diffusing challenging situations based on reason for call and
temperament of the caller
* Ability to manage and control emotions and stress while maintaining excellent customer service on all interactions
* Professional and upbeat attitude that thrives in a fast-paced environment
* Desire and ability to provide excellent customer service on every interaction
* Ability to meet the following metrics (not all inclusive): Monthly average talk time 7 minutes or less, Monthly average less than 12 minutes on chats, 98.5% or higher in-production status's, Monthly average wrap up time 40 seconds or less, and Monthly average Quality Review score 85% or higher
Work From Home:
Work-from-home eligibility is not guaranteed and will be based on performance and schedule adherence. Candidates must be prepared to work onsite as required.
EDUCATION
High school/GED or better (minimum)
OUR BENEFITS INCLUDE:
* Paid Training
* Shift Differentials ($2-$5 an hour) for hours worked in the evenings, weekends and observed holidays
* Spanish Bilingual Differential + Incentives for Eligible Bilingual Interactions
* Work-From-Home opportunity upon meeting all performance and attendance requirements, policies, and RWA eligibility requirements
* Relaxed dress environment
* Generous Paid Time Off - rest and relaxation!
* Year-round employee appreciation events and online recognition award program - you are awesome!
* Free Coffee at all LSI facility locations
* Medical, Dental and Vision Insurance for Full and Part-time employees (+30 hrs/wk)
* Life and Disability Insurance
* Pet Insurance
* Paid Volunteer Time Off - give back to your community!
* Educational Assistance and Employee-Assistance-Program
* 401k/Profit Sharing with Safe Harbor Match
* Growth opportunities - 90% of leadership positions are filled from within!
Apply ONLINE at ****** LSIcareers.com!
Applicants, as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants, as well as employees are encouraged to contact the Human Resources Department to initiate the interactive process if a reasonable accommodation is needed to perform the essential job functions of the position. Accommodation Requests will be reviewed and approved or declined on a case-by-case basis.
Front Desk Receptionist
Spa receptionist job in Columbus, OH
Job DescriptionDescriptionAbout Us:Swift 7 Consultants is a leading consulting firm, dedicated to providing top-notch strategic solutions to our clients. Our team of experts helps businesses thrive through innovative approaches and cutting-edge strategies. We pride ourselves on our dynamic work environment and commitment to excellence.
We are looking for a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, representing Swift 7 Consultants with professionalism and a welcoming attitude. This role requires excellent communication skills, strong multitasking abilities, and a customer-centric approach.
Pay Range: $17.50 - $27.00 hourly
Key Responsibilities
Greet and welcome clients, visitors, and employees with a positive and helpful attitude.
Answer and direct phone calls in a polite and professional manner.
Manage front desk operations, including maintaining a tidy and presentable reception area.
Assist clients and visitors by providing accurate information and directing them to the appropriate personnel or department.
Handle incoming and outgoing mail and packages.
Schedule and coordinate meetings, appointments, and conference rooms.
Skills, Knowledge and Expertise
High school diploma or equivalen
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Strong organizational and multitasking abilities.
Friendly and professional demeanor.
Benefits
Competitive salary
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Professional development opportunities
Dynamic and collaborative work environment
Veterinary Receptionist
Spa receptionist job in Columbus, OH
Job Description
Worthington Woods Animal Care Center is seeking an experienced and compassionate Lead Client Service Representative (CSR) to join our exceptional team. As the first point of contact for our clients, CSRs play a critical role in creating a welcoming, supportive environment and building lasting trust in our veterinary care.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while managing a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is perfect for candidates with a background in veterinary or human healthcare reception, who are driven and eager for career growth, with an ambition to join our management team. The long-term goal of this position is to begin as part of our reception team and potentially grow to the role of Lead CSR once you've mastered the responsibilities. We are seeking a friendly and outgoing individual, who is detail-oriented, reliable, and committed to contributing to a team-focused environment.
This is a full-time position, with a 4-10s schedule and availability needed Monday-Friday, with alternating weekends.
Full-time benefits and compensation**:
Compensation: $16-20 per hour, for each hour worked*
Health package: Medical, dental, and vision insurance
Life insurance and disability
Employee Assistance Program
401k options
Paid time off in accordance with site policy and applicable law
Personal pet discount
Minimum qualifications and skill set:
3+ years of client service experience in Veterinary/Medical Reception
Previous veterinary experience is highly preferred
Proficiency in the following skills:
Phone etiquette
Multitasking
Training & mentorship
Marketing & safety initiatives
At Worthington Woods Animal Care Center, we treat each pet that comes through our doors as if they were our own. Our practice was established in 1987 by Dr. James Miller, DVM. We are a full service, family-owned animal practice, offering the latest equipment and medical procedures. Additionally, we offer boarding, pharmacy services, and a wide variety of pet foods and supplies. We have an enthusiastic and caring team ready to respond to the growing needs of our clients and their beloved pets. Join our family of caring animal lovers.
Apply today!
*To determine specific pay Company will consider the following factors: the applicant's education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.
Front Desk Receptionist
Spa receptionist job in Columbus, OH
We are looking to add a pleasant, well-mannered and experienced Front Desk Receptionist to our team on a PRN Basis! The candidate should be available on an on-call basis, and some Friday evenings, and day or evening on Saturday and Sunday.
Ohio Hospital for Psychiatry is centrally located in Columbus, Ohio receiving referrals from all around the state. We are a 130-bed private, free-standing behavioral health facility that provides a continuum of services for adults and senior adults including crisis stabilization, medication management, group therapy, case management, and 24-hour nursing care in a safe and secure environment that is conducive to healing and recovery. OHP consists of five separate and distinct units, including: Geriatric, Adult Behavioral, Intensive Care, Dual Diagnosis & Intensive Outpatient.
PURPOSE STATEMENT:
Perform general clerical duties in accordance with the office procedures of the facility.
ESSENTIAL FUNCTIONS:
Responsible for handling front office reception and general administrative duties.
Serves visitors, vendors and other outside guests by greeting, welcoming and directing them appropriately.
Notify facility personnel of visitor's arrival.
Maintain security by following established procedures including monitoring guest logbook and issuing visitor badges, if required.
Keep track of inventory and work with supply vendors to ensure a well-stocked office.
Answer and transfer telephone calls or take messages.
Handle facility inquiries and provide general information.
Sort and deliver incoming mail and send outgoing mail.
Copy, file and update paper and electronic documents.
OTHER FUNCTIONS:
Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
High School diploma or equivalent required.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
Not Applicable
BENEFITS:
Ohio Hospital provides a comprehensive package of benefits for our staff working 30+ hours / week. Current benefits include:
Competitive hourly rates with shift differentials available
Medical, dental, and vision insurance
Acadia Healthcare 401(k) plan
Excellent training programs
Professional growth opportunities that are second to none in the industry - Join a team with defined career paths and a national family of hospitals and facilities!
TRAINING AND ORIENTATION (optional)
Ohio Hospital is committed to training and safety. All new staff will attend a 4-day hospital-wide orientation before spending additional time training within your unit.
Front Desk Receptionist - Columbus
Spa receptionist job in Columbus, OH
Hiring Now for a Receptionist with TKO Suites!
TKO Suites helps small businesses be the space they need, when they need it. We have been proudly providing ready-to-work private office suites and conference rooms with flexible terms for over a decade.
We are looking for a Receptionist in OH. This is someone who is ready to improve the client experience by ensuring their office operations run seamlessly from day to day. The role starts at $15.75/hour with room for growth and opportunity for advancement!
Typical Duties & Responsibilities
Responsible for greeting clients and make them feel comfortable
Answering and directing phone calls on behalf of TKO Suites
Provide recommendations and solutions according to customer needs or preferences
Maintain front desk area
Alert the management of potential issues in a timely manner
Remain calm under pressure and able to handle client issues as they arise
Complete other tasks as assigned by management team, including mail handling services, maintaining check deposits and client accounts, and conducting tours with potential clients
Shift is typical business hours
**This role is PT and we are looking for someone available: PT M-F Between 8am-1pm (hours will be discussed at hire)
DO NOT CALL THE OFFICE TO INQUIRE ABOUT THIS POSITION. PLEASE USE THE LINK TO APPLY
Job requirements
Education and Experience Requirements
High school diploma
Two years working in the service, hospitality, or administrative industry preferred
Comfortable with computer systems
Self-motivated, highly organized and detail-oriented
Verbal and written communication skills
Problem solving ability
If this sounds like you - apply today! We can't wait to meet you!
All done!
Your application has been successfully submitted!
Other jobs
Veterinary Receptionist, Virtual Care
Remote spa receptionist job
Remote Veterinary Customer Support Specialist (Full-Time) - Work From Home
Help Us Transform Veterinary Care
Petfolk is reimagining pet care. Our mission is simple: improve the health and happiness of pets, their parents, and the veterinary professionals who serve them. Through innovative technology, modern design, and compassionate service, we're building the future of veterinary care, and we want you on our team!
We're looking for a Remote Veterinary Customer Support Specialist to join our Virtual Care team. In this full-time role, you'll deliver outstanding support to pet parents and veterinary teams via phone, text, and email - all from the comfort of your home.
What You'll Do:
Deliver excellent customer service to pet parents via phone, text, and email
Assist with appointment scheduling, basic pet care guidance, and general questions
Route medical-related questions to our licensed TeleAdvice veterinary team
Collaborate with veterinary clinics and operations teams to ensure a seamless experience
Represent Petfolk's values with empathy and professionalism in every interaction
What You'll Bring:
1+ year Veterinary customer care position experience required
Comfortable working remotely in a fast-paced, startup environment
Strong written and verbal communication skills
High-speed internet, quiet home workspace, and tech-savvy mindset
Availability for a full-time schedule (4 x 10-hour shifts/week) including every weekend availability
Available during 8 AM - 9 PM EST
Reside in one of the following states: AZ, FL, GA, NY, NC, SC, KS, TN, MO, IN, VA, or TX
Nice To Have:
Experience with Vetspire or Gladly CRM
Proficiency in EMR systems, Slack, and Google Suite
Pay & Benefits:
$17/hour
4-day work week (10-hour shifts)
Fully remote role
Medical, Dental, and Vision Insurance
Generous Paid Time Off (PTO)
401(k) with company match
Career growth opportunities with a mission-driven team
Why You'll Love Working at Petfolk:
We're a people-first company. That means we invest in your well-being, professional development, and overall happiness - just like we do for pets and their parents.
If you're ready to bring empathy, problem-solving, and your veterinary background to a team that's changing the industry for the better.
👉 Apply today and join the future of veterinary care!
Auto-ApplyFront Desk Receptionist Full Time
Spa receptionist job in Columbus, OH
East Columbus Surgery Center is hiring a Full-Time Front Desk Receptionist! Welcome to East Columbus Surgery Center! East Columbus Surgery Center, a leading outpatient surgical facility dedicated to providing high-quality care and service-oriented environment, is seeking a skilled and compassionate Full-Time Front Desk Receptionist to join our team. As a Front Desk Receptionist, you will play a crucial role in delivering exceptional patient care and ensuring smooth office operations.
Front Desk Receptionist at East Columbus Surgery Center
The Front Desk Receptionist interfaces with patients and families, physicians and staff; Admit patients and process their paperwork; Update patient demographics/information in system; Collect monies due and document in the billing system; Handle funds per office procedure. Answer incoming phone calls.
Position requires weekdays only -- no holidays or weekends. Competitive salary and benefits for the right candidate.
Qualifications:
* High school graduate or equivalent.
* One year previous experience or some hospital clerical experience or medical terminology preferred.
* Must have the skills necessary to operate office equipment that are required to fulfill job duties.
* Medical terminology and computer experience beneficial
* Bilingual preferred.
* Good communication skills.
What We Offer:
As a valued member of USPI, your health and well‑being are important to us. We are proud to provide you and your dependents with valuable and significant benefits. USPI knows the value of well-rounded, balanced employees, which is why we offer a variety of additional benefits to help manage life's daily stresses.
* Competitive wages
* Opportunities to better yourself professionally
* Health, Dental & Vision Coverage
* 401(k) retirement plan
* Paid Time Off (PTO)
* Company Paid Holidays
* Employee Assistance Programs
* Health Savings Account/ Flexible Spending Account
* Education Assistance
* Short Term Disability and Long Term Disability Insurance
Who We Are
At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.
USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.
For more information about USPI, check out our website, Facebook, Twitter, or LinkedIn.
#LI-DS1
Front Desk Agent
Spa receptionist job in Columbus, OH
The Hyatt Place Columbus/OSU is seeking enthusiastic Front Desk Agents to join our dynamic team of hospitality professionals!
As a Front Desk Agent, you will create the complete guest experience for our guests by offering a larger than home experience with welcoming, helpful and exceptional service. In this position, you will have several opportunities to brighten someone's day! Come see why our employees love it here and help us maintain our above average guest satisfaction!
Located in Grandview Yard with free parking. We offer health benefits, 401K with up to 4% company match, PTO, Paid holiday's, dining and travel discounts, tuition reimbursement, daily pay through Tap Check, and more!
Primary Responsibilities:
Attends to the Gallery Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out, hotel shuttle van, and the servicing of the meeting rooms.
Assist guest with check in and check out processes (verifying registration, address and credit information, balancing bank, posting charges).
Go above and beyond to provide assistance, i.e. assist with luggage, coffee, directions, wake up calls, future reservations, etc.
Provide information to guest and visitor inquiries; coordinates all guest requests for special arrangement of services, courteously and efficiently informs guests of hotel services, features and room amenities.
Answer hotel telephones courteously and efficiently following Hyatt Place standards.
Prepare, set up, stock, take down, clean and provide quality beverages and food products consistently for all guests by adhering to all recipe and presentation standards.
Be familiar and knowledgeable with the operation of the POS system.
Assist guests with food orders and serves food and beverage items to guests in a friendly, professional and timely manner. Uses suggestive selling techniques.
Assist with set up, production, and tear down of meeting spaces for our social and business guests.
Maintain a clean, organized environment for guests by clearing tables during service.
Follow Hyatt Place operational policies and procedures, including those for cash and credit card handling, safety and security and all other policies, procedures and standards to ensure we can consistently exceed the guests' expectations.
Required Skills and Experience:
Candidates must be a minimum of 18 years of age and be available to work weekends.
High school diploma or equivalent required.
Requires strong command of the English language to include speaking, reading and writing.
Ability to learn quickly and work in fast paced position with constant guest interaction.
Must be able to multi-task.
Ability to lift, pull, and push moderate weight (minimum of 20 lbs).
Must possess basic computer skills, i.e. Word, Excel, etc.
Customer service experience is required, preferably in a hotel or related field.
Clean driving record and valid driver's license preferred
Hyatt Place Columbus/OSU is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.
We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
Front Desk Agent
Spa receptionist job in Columbus, OH
Job Description
Required Tasks: According to Hotel Standards:
Guest Check-in & Check-out
PMS Operations
Cash Handling & Credit Card Transactions
Switchboard Operation and Telephone Etiquette
Front Office Emergency/Security Procedures
Reservations-Guest Rooms and Meeting Rooms
Assist with Administrative Duties as assigned by Management
Keep Front Desk Area& Lobby Neat & Tidy and Clean Daily
Minor Decision Making
Take Group Reservations & Set up Group Blocks
Sales of Guest Rooms with New Arrivals and Phone Inquiries
Follow All Policies & Procedures as Outlined in the Employee Handbook
Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Name tag
Operate Laundry as Directed
Maintain a Professional and Hospitable Attitude to all Guests, Associates & Vendors
Required Skills:
Fluent Verbal & Written Communication in Proper English (Spanish, if possible)
Basic Math
Hand Writing
Computer Skills/Keyboard/Typing Skills
Operate a 10 Key Calculator
Hospitable, Civil Contact with the Public
Ability to Work Independently, with Little to no Supervision
Ability to Complete Multiple Tasks Simultaneously
Night Audit/Basic Accounting Skills/Training
Physical Requirements:
Neck: Bending & Twisting
Arms: Reaching, Bending, Light Carrying, Pushing, Pulling
Hands: Finger Dexterity, Grasping
Trunk: Bending & Twisting
Legs: Normal Balance, Crouching or Kneeling
Feet: Standing For Long Periods, Walking, Climbing Stairs
Auditory: Ability to Read & Comprehend Emergency & Security Information Including Labels & Directions; Ability to Communicate in Emergency Situations & to Supervisor in English.
Hearing: Ability to Hear Emergency Alarms, Telephone & Conversation
Vision: Legal Normal Vision with or without Accommodation
Job Posted by ApplicantPro
Hotel Front Desk Agent
Spa receptionist job in Columbus, OH
Weekends a MUST. Also, must be able to put your phone down.
And one more thing, I keep interviewing people who say they are doing multiple tasks at other properties, like maintenance or breakfast or housekeeping during their front desk shift. We don't ask our Front Desk staff to do that. This is for a Front Desk position only.
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests.
From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career.
Primary Responsibilities
• Greet guests and perform check-in/out procedures
• Follow all cash and credit card procedures required by hotel and brand standard
• Check house count to determine the rooms available for the day
• Review credit limit exception report & gets additional approval if necessary
• Check expected departures for today & clears checkouts or extends stays after check out time
• Update housekeeping room status when received from housekeeping
• Balance departments from daily activity report at the end of shift
• Performs cashier shift change when cash is in balance
• Explain any of the hotel's promotional items to each guest checking in & gives them to any guest who requests them
• Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations
• Respond promptly to any guests' inquiries or complaints; Offers alternate solution if guest demand cannot be met
• Demonstrate commitment to servicing the guest by being hospitable and accommodating • Document any guest accidents by completing the accident report form
• Ability and flexibility to work various shifts including evenings, weekends, and holidays
Education/Experience
• High School diploma or GED preferred
• One year hospitality experience required
• Customer service experience required
• Experience handling cash and credit card procedures
• Attention to detail
• Knowledge of the hotel layout, all amenities offered, and all procedures & organization.
• Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions.
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Auto-ApplyFront Desk Agent
Spa receptionist job in Columbus, OH
Create and maintain a guest-driven hotel that exceeds guest expectations at the Front Desk. Greets and registers guest, provide prompt and courteous service, and closes out guest accounts upon completion of stay to meet Marriott's high standards of quality. Remain active in the daily operations of front desk to ensure 100% customer satisfaction.
ESSENTIAL FUNCTIONS:
While standing, make eye contact and greet guests immediately with a friendly and sincere welcome using the 15-5 Rule. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action, and provide accurate information such as directions to company offices and local attractions. Be familiar with events taking place in area.
Promptly complete the registration process by inputting and retrieving information from computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs and code electronic keys. Nonverbally confirm the room number and rate. Provide check in folders containing room keys. Close out guest accounts at time of check out. Use standards for check-ins and check-outs.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Keep record of all the vouchers received at the front desk. Post charges to guest room accounts. Perform bucket check every shift to verify payment type, correct demographic information, and room rate.
Promptly answer the telephone using positive and clear English language. Take reservations. Retrieve mail, small packages and faxes for guests as requested. Ensure the voice message is left for the guests about the mail.
Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise and authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Complete daily shift checklist and other duties assigned by the supervisor.
Have working knowledge of reservations and procedures. Take reservations on the phone. Know cancellation and walk procedures.
Communicate with Housekeeping and Maintenance department to follow up on guest requests.
Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.
Develop a thorough knowledge of room locations, types of rooms and room selling strategies. Know Marriott Rewards program and its benefits.
OTHER:
Regular attendance in conformance with the standards, which may be established by the hotel from time to time, is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, may be required to work varying schedules to reflect the business needs of the hotel.
Upon employment, all team members are required to fully comply with hotel rules and regulations for the safe and efficient operation of hotel facilities. Team members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position maybe required to perform additional functions as determined by the supervisor based upon particular requirements of the hotel.
Prepare daily arrivals with special requests, pre-assign rooms for VIP guests and advise Housekeeping accordingly.
Operate fax machine to send, receive, and log incoming transmissions. Notify guests using the voice mail. Ensure any leftover fax must be delivered to the room by 10pm on daily basis.
Provide safety deposit boxes for guests and file access slips in box order.
Use the photocopier to make copies of items as required.
May need to work in any other department in case the need arises.
Other duties as assigned by the supervisor such as assisting other departments or being Person in Charge, etc.
May be asked to serve on safety committee and other committees as required.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
The individual must possess the following knowledge skills and abilities and be able to explain and demonstrate the ability to perform the essential functions of the job with or without reasonable accommodation, using some other combination of skills and abilities.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to read, write and speak the English language fluently.
Ability to stand for long periods of time, up to 8 hours with two 15 minute breaks and a 30 minute meal period, walk, bend, stoop, reach arms overhead and continuously perform behind the front desk.
Hearing and visual ability to observe and detect signs of emergency situations.
Ability to access and accurately input information using a moderately complex computer system.
Knowledge of hotel operations, including security, and safety programs, reporting repairs, maintenance through use of GXP.
Knowledge of PMS
Protect employer's privacy and data; keep passwords safe.
QUALIFICATION STANDARDS:
EDUCATION: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
EXPERIENCE: No prior experience required. Prior hospitality experience preferred.
LICENSES OR CERTIFICATES: No special licenses required. Individuals are required to meet the minimum bonding standards.
GROOMING: All team members must maintain a neat, clean and well-groomed appearance (as outlined in the Employee handbook).
OTHER: Applicants with additional language skills preferred.
Auto-ApplyFront Desk Agent 2nd shift
Spa receptionist job in New Albany, OH
Job DescriptionThe Hampton Inn & Suites by Hilton New Albany hotel is looking to add friendly team members to our front desk. We are currently accepting applications for full and part-time,1st or 2nd shift. Apply today for a chance to join our fun front office team, at our busy 114-room hotel.
Front Desk Receptionist - Full-Time, Quarterly Bonus
Spa receptionist job in Columbus, OH
Looking for a Medical Front Desk Receptionist position that offers work-life balance, top-tier benefits, and a supportive team environment? Orthopedic One Surgery Center at Easton is seeking a skilled and dedicated Front Desk Receptionist to join our state-of-the-art Orthopedic Ambulatory Surgery Center.
What We Offer:
Monday-Friday, Day Shift Only - no nights, weekends, or on-call
Predictable schedule and work-life balance
Generous Quarterly Bonuses
Comprehensive Benefits package:
Medical, Dental, and Vision
Health Savings Accounts (HSA) & Flexible Spending Accounts (FSA)
Retirement Benefits:
Safe Harbor 401(k) Match
Discretionary Profit Sharing
Paid Time Off (PTO) + Paid Holidays
Performance-Based Annual Appraisals
Collaborative & modern work environment in a leading Orthopedic Center
About the Role:
Responsible for patient registration and coordinating reception-area activities
Ensure proper communication throughout the facility to maintain a positive patient experience
Obtain pertinent information for registration and documentation of patient identity
Inform patients of financial responsibility and collect out of pocket balances
Document information from patients and ensures it is disseminated to appropriate departments
Communicate appropriate information to patient's family according to policies and procedures
Maintain order and cleanliness of the front desk and monitor reception area
Compile patient medical records and prepare patient identification paperwork
What We're Looking For:
Must possess exceptional customer service skills
Excellent communication skills and capability to build a rapport with patients and their families
Thrive in a fast-paced environment and work well under pressure
Demonstrate reliability and consistent attendance to ensure workflow continuity and team support
Available to cover early morning, opening shifts
Ability to make decisions quickly and confidently
Must be able to manage time and multitask effectively
Outstanding problem-solving and organizational abilities
Qualifications:
A high school diploma/GED required
A minimum of 2 years experience in a clerical role preferred
Previous experience in a medical setting preferred
Apply today!
If you're seeking a fulfilling career with work-life balance and outstanding benefits, this is the opportunity for you! Join Orthopedic One Surgery Center at Easton and be part of a team that's making a difference in orthopedic care.
Front Desk Receptionist (Remote)
Remote spa receptionist job
Our team is the foundation of our success, and we are deeply committed to supporting their growth and overall well-being. We encourage cross-department collaboration and provide opportunities for career advancement. As the first point of contact for our visitors and potential employees, the receptionist plays a vital role in upholding our companys values of professionalism, integrity, and positive attitude.
Joining our team means contributing to a workplace that champions diversity, inclusion, and creativity. We believe that every employee contributes to our culture of innovation. We are not just building a company; we are creating a community where everyone has the opportunity to thrive.
Duties
Greeting clients, future employees, and staff with a professional and courteous demeanor and managing check-ins with efficiency.
Managing a phone system to answer calls promptly while maintaining professionalism.
Handling mail and deliveries, including sorting, distributing, and scheduling courier pickups as needed.
Maintaining a clean and organized reception area that reflects the companys commitment to high standards.
Assisting with administrative tasks such as filing, data entry, and preparing documents or reports.
Monitoring and ordering office supplies in collaboration with the facilities or procurement team.
Supporting the HR and Operations departments with scheduling interviews or onboarding new hires as necessary.
Experience
Exceptional verbal and written communication skills to handle interactions and professional correspondence.
Proficiency in using office software, including Microsoft Office, scheduling tools and Google Docs .
Must be able to type at least 50 words per minute. Test will be given during interview process.
Strong organizational skills with attention to detail for managing appointments and office tasks.
Ability to handle sensitive information with discretion and maintain confidentiality.
A high school diploma or equivalent is required.
Strong problem-solving skills and the ability to manage last-minute changes efficiently.
Join our team as a Front Desk Receptionist where your skills will contribute to an efficient workplace while providing excellent service to our clients!
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Front Desk Agent
Spa receptionist job in Dublin, OH
Job DescriptionBenefits:
Competitive salary
Employee discounts
Free uniforms
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
Veterinary Receptionist
Spa receptionist job in Westerville, OH
Receptionist - Veterinary Front Desk
Salary: $15.00 - $17.00 per hour, determined by the candidate's skills, experience, and qualifications.
Schedule: Monday through Friday, day shift, possibility of rotating Saturdays in the future
Westerville Veterinary Clinic is hiring a full-time customer service professional to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties-it's about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes.
What to Expect
As you join our team, expect to be supported in your work and home life with:
All the benefits you deserve-medical, dental, vision, and retirement for full-time team members-plus an employee pet discount because we know your pets are family, too!
Paid time off. Catch your breath with paid holidays and PTO. Take the time you need to recharge.
401(k) with a generous company We invest in your future while you care for our pets today.
Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country.
Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you're aiming to grow in client care, pursue hands-on animal work, or simply build a meaningful long-term role.
Key Responsibilities:
Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured.
Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff.
Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care.
Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail.
Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology.
Create a welcoming space: Help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors.
Qualifications:
Previous experience in a medical or veterinary front desk, receptionist, or administrative assistant role
Basic knowledge of veterinary terminology and procedures
Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy
Ability to maintain a calm, professional, and positive demeanor
Auto-ApplyFront Desk Receptionist
Spa receptionist job in Marysville, OH
Join our Team = Front Desk Receptionist
Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our Front Desk Team at The Comfort Suites Marysville, Ohio.
About the Hotel: The Comfort Suites Marysville is committed to providing exceptional guest experiences. We believe that the friendliness of the staff plays a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us.
Location: 1081 Lydia Drive Marysville, Ohio
Essential Job Functions:
** Check-in and Check-out**: Front desk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, and policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure.
**Room Assignments**: They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests.
**Guest Service**: Front Desk agents provide a range of services to guests, which includes information about local attractions and services.
**Handling Guest Concerns**: If guests have issues or complaints, the front desk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction.
**Payment and Billing**: They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy.
**Safety and Security**: Front Desk agents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures
**Phone and Reservations**: They answer phone calls, take reservations, and manage room availability through the hotel's booking system.
**Administrative Tasks**: Front Desk Agents may also perform various administrative tasks, such as record keeping, managing guest profiles, and keeping track of room inventory.
**Communication**: Effective communication is key in this role, as front desk agents must interact with guests, hotel staff, and management, ensuring that information flows smoothly and accurately.
**Hospitality**: They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay.
Overall, the responsibilities of a front desk agent are essential in providing a positive guest experience and maintaining the smooth operation of a hotel or lodging establishment. Their role requires a combination of customer skills, organizational abilities, and attention to detail.
** Must be available to work weekends and evenings.
Job Type: Part-Time
Pay: $14.00/HR
Work Location: In person
Front Desk Agent (Part-Time)
Spa receptionist job in Chillicothe, OH
Front Desk Agent
Reports To: Front Office Leadership / Assistant General Manager / General Manager
The Front Desk Agent is responsible for providing exceptional service to
guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins
and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner.
_____________________________________________________________________________
Essential functions: Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
● Greet and welcome guests upon arrival, ensuring a warm and positive first impression.
● Register guests into the hotel's system, verifying reservation details, address, and
payment information.
● Promote and enroll guests in the hotel's loyalty program, providing recognition and
benefits to members.
● Process payments during check-in and check-out, manage a house bank, and
accurately report daily receipts.
● Assist guests with service requests, such as issuing keys, handling safety deposit boxes,
and posting miscellaneous charges.
● Respond promptly and effectively to guest complaints, providing solutions and escalating
as necessary.
● Answer telephone calls courteously, providing accurate information and service.
● Handle reservations with efficiency and accuracy.
● Assist guests with luggage upon arrival and departure.
● Be knowledgeable about the local area, hotel services, and amenities, providing helpful
information to guests.
● Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and
faxes.
● Be aware of and prepare for incoming VIP guests.
● Follow all company Standard Operating Procedures and perform additional tasks as
directed by the General Manager.
● Exhibit a positive and cooperative attitude as part of the team.
● Communicate effectively with coworkers and contribute to a supportive work
environment.
● Handle and account for keys properly.
● Understand and adhere to emergency procedures and security policies.
● Ensure the confidentiality and protection of guest room numbers.
● Promote hotel amenities and upgrades to guests to enhance their experience and
increase revenue.
● Must maintain a neat, clean, and well-groomed appearance in accordance with company
standards
Qualifications:
Education: High School diploma or equivalent.
Experience: Prior experience in a customer service role preferred.
● Strong verbal and written communication skills.
● Basic computer skills.
● Knowledge of the hotel, its services, and the surrounding area.
● Ability to stand for extended periods, up to 8 hours.
● Ability to lift up to 15 lbs on occasion.
● Willingness to work flexible schedules, including nights, weekends, and holidays, as
required by the business needs.
This description is a summary of primary responsibilities and qualifications. The job description is not
intended to include all duties or qualifications that may be required now or in the future.
View all jobs at this company