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Spa receptionist vs front desk coordinator

The differences between spa receptionists and front desk coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a spa receptionist and a front desk coordinator. Additionally, a front desk coordinator has an average salary of $31,667, which is higher than the $27,454 average annual salary of a spa receptionist.

The top three skills for a spa receptionist include reservations, cleanliness and customer service. The most important skills for a front desk coordinator are patients, customer service, and check-in.

Spa receptionist vs front desk coordinator overview

Spa ReceptionistFront Desk Coordinator
Yearly salary$27,454$31,667
Hourly rate$13.20$15.22
Growth rate--
Number of jobs30,871119,803
Job satisfaction--
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 29%
Average age4242
Years of experience22

What does a spa receptionist do?

Spa receptionists are employees who are responsible for performing various front desk duties for a resort. The receptionists must possess excellent customer service skills by assisting guests with questions regarding spa services and products as well as booking all appointments. They must be skillful and proficient with using booking software so that they can document guest information in the electronic record. Spa receptionists must also assist with transitional cleaning of the spa and relaxation area to maintain a clean and safe area for guests.

What does a front desk coordinator do?

A Front-Desk Coordinator is the point of contact in a commercial establishment or building such as offices, clinics, salons, and even government agencies. The primary responsibility of a Front-Desk Coordinator is to greet and assist clients of their needs, such as filling-up registrations, appointing schedules, directing clients, and bridging information in a building. Because of these responsibilities, it is crucial to have a pleasing personality and excellent communication skills. Moreover, a Front-Desk Coordinator can also have the task of correspondence in which they are to communicate with clients through calls and emails.

Spa receptionist vs front desk coordinator salary

Spa receptionists and front desk coordinators have different pay scales, as shown below.

Spa ReceptionistFront Desk Coordinator
Average salary$27,454$31,667
Salary rangeBetween $21,000 And $35,000Between $26,000 And $38,000
Highest paying City-Seattle, WA
Highest paying state-Alaska
Best paying company-University of California, Berkeley
Best paying industry-Health Care

Differences between spa receptionist and front desk coordinator education

There are a few differences between a spa receptionist and a front desk coordinator in terms of educational background:

Spa ReceptionistFront Desk Coordinator
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 29%
Most common majorBusinessHealth Care Administration
Most common college--

Spa receptionist vs front desk coordinator demographics

Here are the differences between spa receptionists' and front desk coordinators' demographics:

Spa ReceptionistFront Desk Coordinator
Average age4242
Gender ratioMale, 10.2% Female, 89.8%Male, 9.4% Female, 90.6%
Race ratioBlack or African American, 9.7% Unknown, 4.5% Hispanic or Latino, 24.3% Asian, 5.9% White, 54.8% American Indian and Alaska Native, 0.9%Black or African American, 10.7% Unknown, 4.5% Hispanic or Latino, 25.6% Asian, 6.0% White, 52.4% American Indian and Alaska Native, 0.9%
LGBT Percentage6%6%

Differences between spa receptionist and front desk coordinator duties and responsibilities

Spa receptionist example responsibilities.

  • Manage telecommunications with potential clients by informing them of and booking services.
  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Monitor cleanliness and organization of front desk area.
  • Check guests out using POS system.
  • Assist customers with booking appointments, answering phones, filing, copying, and printing paperwork.
  • Maintain cleanliness of spa facility.
  • Show more

Front desk coordinator example responsibilities.

  • File invoices, process payments, collect payments, manage all customer files, using QuickBooks.
  • Manage check-in and registration process for all appointments including physician appointments and medical imaging.
  • Manage patient data per HIPAA regulations for scheduling, registration, and verification of insurance eligibility.
  • Enter patient demographics into computer utilize EMR system.
  • Verify insurance coverage for require procedures and assist patients with alternative options for payments.
  • Perform clerical/receptionist duties including greeting patients, check-in, and obtaining accurate insurance/demographic information for a gynecological office.
  • Show more

Spa receptionist vs front desk coordinator skills

Common spa receptionist skills
  • Reservations, 21%
  • Cleanliness, 14%
  • Customer Service, 12%
  • Greeting Guests, 8%
  • Spa Services, 7%
  • Front Desk, 6%
Common front desk coordinator skills
  • Patients, 23%
  • Customer Service, 10%
  • Check-In, 9%
  • Front Desk, 9%
  • Patient Care, 6%
  • Insurance Verification, 6%

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