Spa receptionist vs front office assistant

Differences between spa receptionist and front office assistant duties and responsibilities

Spa receptionist example responsibilities.

• Manage telecommunications with potential clients by informing them of and booking services.
• Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
• Monitor cleanliness and organization of front desk area.
• Check guests out using POS system.
• Assist customers with booking appointments, answering phones, filing, copying, and printing paperwork.
• Maintain cleanliness of spa facility.
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Front office assistant example responsibilities.

• Manage correspondence and documentation for OSHA compliance and hold some accounts payable responsibilities by coding invoices for processing and payment.
• Ensure compliance with HIPAA and OSHA regulations to improve customer relations and promote favorable patient/physician interactions.
• Download all transcription for the physicians and mail out letters and patient consults.
• Utilize knowledge of ICD-9 and CPT coding by verifying explanation of benefits render to patient, for insurance purposes.
• Collect co-pays, enter update demographics into EHR/EMR, enter ICD-9 and CPT codes as needed into patient records electronically
• Verify insurance to include commercial and Medicaid.
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