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Spa receptionist vs spa coordinator

The differences between spa receptionists and spa coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a spa receptionist, becoming a spa coordinator takes usually requires 2-4 years. Additionally, a spa coordinator has an average salary of $29,251, which is higher than the $27,454 average annual salary of a spa receptionist.

The top three skills for a spa receptionist include reservations, cleanliness and customer service. The most important skills for a spa coordinator are reservations, booking, and customer service.

Spa receptionist vs spa coordinator overview

Spa ReceptionistSpa Coordinator
Yearly salary$27,454$29,251
Hourly rate$13.20$14.06
Growth rate--
Number of jobs30,87118,651
Job satisfaction--
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 49%
Average age4244
Years of experience24

What does a spa receptionist do?

Spa receptionists are employees who are responsible for performing various front desk duties for a resort. The receptionists must possess excellent customer service skills by assisting guests with questions regarding spa services and products as well as booking all appointments. They must be skillful and proficient with using booking software so that they can document guest information in the electronic record. Spa receptionists must also assist with transitional cleaning of the spa and relaxation area to maintain a clean and safe area for guests.

What does a spa coordinator do?

Spa coordinators greet customers, escort guests to the treatment areas, and handle correspondence. They also promote their spa services, ensure smooth spa operations, and answer all customer inquiries as much as possible. They direct communication about spa services to guests and arrange the activities for them. It is their responsibility to ensure the high-quality of their spa services and high-level satisfaction for their customers.

Spa receptionist vs spa coordinator salary

Spa receptionists and spa coordinators have different pay scales, as shown below.

Spa ReceptionistSpa Coordinator
Average salary$27,454$29,251
Salary rangeBetween $21,000 And $35,000Between $22,000 And $37,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between spa receptionist and spa coordinator education

There are a few differences between a spa receptionist and a spa coordinator in terms of educational background:

Spa ReceptionistSpa Coordinator
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 49%
Most common majorBusinessBusiness
Most common college-Stanford University

Spa receptionist vs spa coordinator demographics

Here are the differences between spa receptionists' and spa coordinators' demographics:

Spa ReceptionistSpa Coordinator
Average age4244
Gender ratioMale, 10.2% Female, 89.8%Male, 11.9% Female, 88.1%
Race ratioBlack or African American, 9.7% Unknown, 4.5% Hispanic or Latino, 24.3% Asian, 5.9% White, 54.8% American Indian and Alaska Native, 0.9%Black or African American, 12.2% Unknown, 4.6% Hispanic or Latino, 15.9% Asian, 5.1% White, 60.9% American Indian and Alaska Native, 1.2%
LGBT Percentage6%8%

Differences between spa receptionist and spa coordinator duties and responsibilities

Spa receptionist example responsibilities.

  • Manage telecommunications with potential clients by informing them of and booking services.
  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Monitor cleanliness and organization of front desk area.
  • Check guests out using POS system.
  • Assist customers with booking appointments, answering phones, filing, copying, and printing paperwork.
  • Maintain cleanliness of spa facility.
  • Show more

Spa coordinator example responsibilities.

  • Interview new therapists, manage existing therapists, prepare schedules, oversee proper booking of appointments, and organize room assignments.
  • Manage day-to-day operations including reception, reservations, hosting and maintenance.
  • Front desk: product knowledge and study, booking, phones, checking in and out, product information and sales.
  • Open and close POS system.
  • Help Medicaid eligible members to secure both physical and behavioral services in the community by reviewing and preparing prior authorization requests.
  • Design customized PowerPoint marketing material for both prospective and existing client presentations addressing investment philosophy, investment strategy and portfolio analysis.

Spa receptionist vs spa coordinator skills

Common spa receptionist skills
  • Reservations, 21%
  • Cleanliness, 14%
  • Customer Service, 12%
  • Greeting Guests, 8%
  • Spa Services, 7%
  • Front Desk, 6%
Common spa coordinator skills
  • Reservations, 9%
  • Booking, 8%
  • Customer Service, 8%
  • Front Desk, 8%
  • Cleanliness, 6%
  • Phone Calls, 6%

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