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Spa technician skills for your resume and career

Updated January 8, 2025
2 min read
Below we've compiled a list of the most critical spa technician skills. We ranked the top skills for spa technicians based on the percentage of resumes they appeared on. For example, 20.5% of spa technician resumes contained excellent guest as a skill. Continue reading to find out what skills a spa technician needs to be successful in the workplace.

15 spa technician skills for your resume and career

1. Excellent Guest

Here's how spa technicians use excellent guest:
  • Responded to guest queries and provided excellent guest services in a positive and friendly manner.
  • Handle the tasks of responding to guest queries and providing excellent guest service.

2. Water Chemistry

Here's how spa technicians use water chemistry:
  • Tested/balanced water chemistry, maintained inventory, and transported chemicals to individual areas.
  • Apply and educate customers on water chemistry to achieve water clarity and cost efficiency.

3. Plumbing

Here's how spa technicians use plumbing:
  • Diagnosed and repaired pool/spa equipment including pumps, heaters, and electrical circuits -Repaired plumbing -Tested water quality for pools/spas
  • Repaired leaking plumbing, and repaired or replaced malfunctioning electrical equipment.

4. Spa Services

Spa Services are beautification and relaxation services including manicures, massages, and other body treatments. Depending on the spa, these services may include aromatherapy, reflexology, and reiki (a form of energy healing). All spas strive to improve a client's health, both physical and mental, through relaxation and stress release; however, these health services are often not medical treatments.

Here's how spa technicians use spa services:
  • Utilize marketing skills such as social media and customer incentives to promote spa services and grow clientele.
  • Performed all spa services including salt glows, wraps, and deep tissue massage.

5. Scheduling Appointments

Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.

Here's how spa technicians use scheduling appointments:
  • Performed reception duties to include scheduling appointments and answering client inquiries.
  • Skilled in general office, maintaining records and scheduling appointments

6. Front Desk

Here's how spa technicians use front desk:
  • Assisted front desk to check in and check out guests.
  • Answered phones and worked front desk.

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7. Hot Tubs

Here's how spa technicians use hot tubs:
  • Repair and service customer's spas and hot tubs, sell products necessary for customer's needs and installation of products.
  • General maintenance on hot tubs, deck construction, repairs and installation, chemical balancing and customer service.

8. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how spa technicians use customer service:
  • Maintained a high level of efficiency while ensuring impeccable customer service
  • Coordinated the preference and plan layout for electrical and spa installations while ensuring outstanding customer service.

9. Swimming Pools

Here's how spa technicians use swimming pools:
  • Repair, service, and maintenance on commercial swimming pools.
  • Build and service award winning swimming pools and spas.

10. Treatment Rooms

Here's how spa technicians use treatment rooms:
  • Clean and organize treatment rooms, reception area and retail items.
  • Set up workstation and treatment room with necessary products, equipment and supplies.

11. Body Treatments

Body treatments refers to a series of non-medical or holistic services aimed at benefiting an individual's wellbeing. These treatments are often found at massage parlors and spas and are used to relax an individual to better the person's physical, mental, and emotional health. This may include a soaking bath, a full body massage, acupuncture, and many others.

Here's how spa technicians use body treatments:
  • Perform manicures, pedicures, facials, waxing, body treatments and massages.
  • Provided high quality guest service and body treatments to the high-end clientele.

12. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how spa technicians use troubleshoot:
  • Deliver pool parts to assigned customers, troubleshoot system problems, clean and sanitize pool, add chemicals as needed.
  • Worked to troubleshoot issues with heaters by utilizing problem solving and critical thinking skills.

13. PVC

PVC - Polyvinyl chloride is the third most widely produced synthetic plastic polymer in the world. It is made up of carbon atoms from ethylene, which is made from natural gas or oil, and chlorine from salt.

Here's how spa technicians use pvc:
  • Checked chemicals, cleaned, and also fixed everything from cracked PVC pipes to broken pump motors.
  • Plumbed PVC pipes ranging from 3 to 16 inches in diameter.

14. Facials

Here's how spa technicians use facials:
  • Administered facials, massages, and other beauty procedures Marketed to increase client base
  • Applied facials and make up.

15. Skin Care Products

Here's how spa technicians use skin care products:
  • Recommended our skin care products to customers, and sold additional services to potential clients explaining the benefits of our services.
  • Sell skin care products at retail store and promote re-bookings.
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List of spa technician skills to add to your resume

Spa technician skills

The most important skills for a spa technician resume and required skills for a spa technician to have include:

  • Excellent Guest
  • Water Chemistry
  • Plumbing
  • Spa Services
  • Scheduling Appointments
  • Front Desk
  • Hot Tubs
  • Customer Service
  • Swimming Pools
  • Treatment Rooms
  • Body Treatments
  • Troubleshoot
  • PVC
  • Facials
  • Skin Care Products
  • Body Wraps
  • Spa Systems
  • Routine Maintenance
  • Service Calls
  • Vital Signs
  • Electrical Systems
  • Training Sessions
  • Circuit Boards
  • Customer Inquiries

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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